Received my list sweatshirt when I returned from my trip. Thank you!
-Mary G.
A guest of Trump Hotel - 8/5/2020
There is a young man at O'hare who called me when he received my wallet and gave me the number to call the next morning to start this process that deserves special commendation ... adding to that the whole process and Cole in administration and your Lost and Found ap worked just great! I am a frequent AA flyer and I am delighted with your service!
-Joseph R Z.
A passenger of American Airlines - 8/5/2020
I am so appreciative that Julio and Milka worked as a team to find my prescription glasses. They answered my calls and worked diligently. This true admirable and true customer service. Excellent employees representing Hilton!!!
-Esty M.
A guest of Hilton Altamonte Springs - 8/4/2020
Service was fast and efficient. Thank you so much for your collective effort.
-Antonio C.
A passenger of American Airlines - 8/3/2020
Thanks so much for your kindness and help with my lost item.... congratulations outstanding
-Lynn V.
A guest of Grande Villas Resort - 8/1/2020
Thank you kindly for your professionilizm
-Winifred J P.
A passenger of American Airlines - 7/31/2020
Thank you soon much to whoever found my phone and turned it in!! And thx to the staff who mailed it out quickly! God bless all of you!
-Karen B.
A guest of Yellowstone National Park Lodges - 7/26/2020
Quick and great costumer service at AA lost and found...thank you
-Sylvia B.
A passenger of American Airlines - 7/25/2020
got the shorts back in less than a week.thanks
-Randy R.
A guest of Gold Strike - 7/24/2020
Thanks for the good service as always.
-Thomas Franklin T.
A guest of Tropicana Evansville - 7/23/2020
Thank you so much for finding my iPad. 35 years of flying and this is first time i have lost anything.
-Tom S.
A passenger of American Airlines - 7/23/2020
This process was fast and I am so happy to get my item back! Thank you.
-Mark
A passenger of United Airlines - 7/22/2020
Amazed on my wallet being found and returned with everyhting in it, almost a month after my flight. Thanks for your honest employees and for following up on this.
-Diego
A passenger of United Airlines - 7/22/2020
I am very, very thankful for the American Airline staff for having a process in place that allowed me to locate and receive my IPad that was left in the airplane. I am also very thankful to Chargerback for making sure I received my item in a timely manner!
-Sally V.
A passenger of American Airlines - 7/22/2020
I am extremely please with the entire process from my original claim to the weekly updates on the status of the search . It was great to be updated of all your efforts that resulted in successful locating my beloved IPad !! I am shocked and extremely happy with your services . I very impressed with your process and the highest level of customer service you provided me .
-Salvador O.
A passenger of American Airlines - 7/21/2020
Staff was very helpful. Great job over there Thank you
-BIEBRACH J.
A guest of Wynn Las Vegas - 7/21/2020
Super job - wayyy beyond my expectations to get my phone back within 24hrs of reporting it lost!
-Kenneth M.
A passenger of United Airlines - 7/20/2020
United did a great job finding my lost item and getting it back to me. Everyone was eager to help and showed genuine concern. Thank you for diligently helping me with my problem.
-James O.
A passenger of United Airlines - 7/20/2020
Got my Wallet today.Thanks!!!!!
-frank M.
A passenger of American Airlines - 7/20/2020
I left my purse in the seat pocket in the plane and a week later, I received an email that it was found and I paid for it to be shipped to me the same day and it was shipped. I’m still awaiting the arrival but I am so thankful they found it and gave it back because my life was in that purse.
-Diandra W.
A passenger of American Airlines - 7/17/2020
Thanks so much for helping me with getting my iPad. The person I talked to was very nice, very helful, and gave me great instructions on how to get my iPad back here at my home. 10 would be the person score if I was rating him. He was excellent. Thank you!
-Peggy F.
A passenger of Charlotte Douglas International Airport - 7/17/2020
Great service Heather ! Good Job !Ronald C.
-Ronald C.
A guest of Massanutten Resort - 7/17/2020
Thank you.
-Bob H.
A guest of Harrahs Laughlin - 7/14/2020
Thank you!
-Elaine A.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 7/14/2020
Our item was delivered intact
-Rebecca D.
A guest of Emerald Isle Realty - 7/13/2020
Thanks rec. this week, a day later or so than I expected but sure it was due to Holiday weekend. Very efficient otherwise but a little pricey I thought. Glad to have it back though!! jay
-Jay W.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 7/9/2020
Thank you so very much for hiring people with the integrity to find my valuable and make sure that it was returned to me!
-Christine W.
A passenger of American Airlines - 7/9/2020
Thank you so very much for finding and shipping my cell phone. I have photos of my Mom, who passed away in April, that are precious and could not ever be replaced. Thank you to American Airlines for having a lost and found that actually works for their customers. I am elated that my phone is being shipped to my home in California. I thought it was gone for good. Thank you from the bottom of my heart.
-Sandra L.
A passenger of American Airlines - 7/8/2020
The representative that returned my lost and found report was very kind and helpful! They had my lost item and worked with me to get it shipped that same day. It had quick shipping and I am so very happy to have my item back. Thank you for your detailed list and found reports and polite helpful staff.
-Kindsey C.
A guest of LUXOR Las Vegas - 7/8/2020
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