What can we say - people love
Chargerback Lost & Found software!

Thank you very much. We received everything very quick. Very much appreciated.

Amazing service and so easy to get my lost items back. I really appreciate the team you have doing this work! They made the stress if losing the item go away!

Thank you for returning my wallet

tHANKS FOR ALL HELPERS--PURSE ARRIVED TODAY PERFECT CONDITION!!!!!!

Very impressed with Grace at Alaska Airlines. They helped me find my lost blazer and shipped it back to me right away.

I want to thank you for returning my tablet so rapidly! Francisco in security helped to alleviate my concerns and I was so anxious after discovering that I left it in the room and checked out. The maid answered the “annoying “ sound and asked if I could turn it off- it was music to my ears to know someone found it!! Thanks for your help. You should know when I first started to fill out a form another website came up before yours so I was tricked in filling that out. You might look into that . Sincerely, Flor Constantino

TSA was SO helpful and kind and quick when i reported my item missing, it was being shipped to me within an hour of reporting it missing. THANK YOU.

I'm very impressed with how quickly I was contacted after submitting a lost item report. I'm even more impressed with how quickly I received confirmation of shipping!

Thank you so much we have received the package

I thank the staff of United Airlines Lost and Found Department who handled my lost item report and the lady who helped me in reporting the lost item and most especially to the kind person and/or the United Airlines staff who found my Kindle Book, gave it to the UA Lost and Found Department. I'm so grateful that it was found. I appreciate very much the efforts taken by those involved. Take care and God Bless to all United Airlines Staff and/or the person who found it.

Thank You soo much for asisting in the finding and shipping my lost phone. Sometimes a little miracle happens. A highly satisfied customer, Again, DANKE

Thank you so much for finding and returning my kindle. We hope to stay there again on our way up to Wisconsin.

My American flight was delayed 3 hours and I didn’t make the standby cut so I was feeling pretty frustrated. Then as my flight was boarding, I discovered my kindle missing but was 15 minutes from the standby gate so I figured it was a lost cause. I didn’t even try a lost report. So after a night of worrying about my kindle and the books I was reading, I ordered a new one! The next day I received your email that someone had turned my kindle in and American Airlines had gone to the trouble of emailing me and would send it to me. This act renewed my faith in humanity. I’m so grateful to you! Thank you so much!

Outstanding service. Got an email within 6 hrs of making the claim online that the phone was not found. Within one hour of uploading a picture of where the phone was tracked to via “pinging” it was confirmed found. With less than 24 hrs later it was shipped to my address. Can’t ask for better service . Amazing.

Thanks so much to the LAX Lost and Found, and American Airlines for recovering my lost phone, and contacting me. The effort everyone made is greatly appreciated.

I can’t say how much I appreciate American Airlines for finding and notifying me that they had my Fire Tablet even before I had a chance to file a missing item report. Very prompt and efficient! The customer service rep they contacted me was very professional and helpful. Thank you!

I received the package you sent me. It was 6 pieces of clothing my daughter had lost. Thank you for your assistance.

Good service I feel that United has upped its game in customer serve and efficiency. Please continue the service.

Excelent service! Everything was very smooth. Thank you

Thank you for sticking by me and suffering me for the time that I was waiting for my phone to show up

THANK YOU VE

Ty! ;)

Excellent service !!

I am ecstatic! Thank you for the wonderful service you provided. It was above and beyond my expectations, and for that I am truly grateful. The staff was truly patient, understanding, friendly, knowledgeable, helpful, and should be proud of their wonderful service.

i received my lost wallet back today. Thank you so much. You are the best Charlotte Douglas International Airport.

Amazing communication and professional service!

i’m very grateful on how fast i was notified about my wallet .

I’m so please with the assistance and efficiency I received from the lost and found team at the Montreal airport. Thank you so much !

Thank you! I received my cpap machine on Friday, Oct 11.

They found my keys and got me the information to get them back asap! They made the whole process easy and stress free

Thank you Susana Larkin, You are so nice and very helpful. Keep up the good work. God Bless Hope to see you soon.

I received my shirts today. The service was exact and I am very greatful to get my shirts returned, very quickly also.

Thank you

Wow, honest people do exist and I am the very lucky recipient of their actions. Thank you!!!!!!!!!!

Thanks

Thank you, I received my item that was accidentally left behind. I am SO appreciative.

Thank you very much for your prompt response to my report of a lost item.

I was amazed at the precision and outstanding remedy to get my laptop back. Your recovery system appears to have no flaws. Thanks!

Thank you for the prompt and secure of my lost items from The Venetian. I appreciate it.

Outstanding service. We had the lost reading glasses back in one day. Thank you very much.

Excellent Service. Efficient claims process and quality communication.

I thought that I had fly my iPad at the LAX Lyft venue and did not realize that I left it on your plane. I was pleasantly surprised amazegjd - when I received an email saying that it was found on the plane. Your directions to retrieve it were simple and easy to follow. On e again, I was amazed at how quickly I received it it at my home. The $50.00 charge was considerably lower than a $500 replacement. I don’t know how to appropriately thank all the Alaska staff that were involved but Imwill definitely share your customer service widely in my circle and use Alaska whenever I can. You made this 85 year old very happy and renewed my faith in good people.

Thank you so much for finding my passport and notifying me. I appreciate your staff!

Happily surprised to hear from UAL that my wallet was found and is coming back. Kudos to United Airlines.

I can't begin to thank you and The Hilton enough for the return of my iPad. What a great, efficient return service and Hotel!!!!

I received my lost item (car key fob) today. Thank you to everyone involved in locating and returning it to me. I am overwhelmed frankly as I was very dubious that it would be found. Many thanks once again.

Thank you! Thank you, Bellagio Lost and Found! I have received my rings, and I am thrilled! Thank you, Tona, for sounding so excited when I called and you found them as we talked. And thank you, Asia, for what you did to get them back to me. The braid band ring was a gift from my husband on our 15th anniversary. He recently passed away after 56 years of happy marriage, so you can imagine how important the ring is to me. I am so impressed with your service-totally efficient and totally friendly. I send you all a hug!

I am VERY grateful to the Air Canada employees who found my phone and went to all the trouble it must have taken to match that phone to me, to contact me so soon after I'd left it behind, and to make arrangements to have it returned to me so quickly. To the staff who turned it in and to Steven who contacted me, thank you so very much. Air Canada should be proud to have you.

Thank you for being so prompt in finding and sending my item.

I thank you very much sending my son passport back to me I’m so greatly appreciated

our item was delivered as promised, and in great shape!

Exelente servicio gracias bendiciones

I would like to express my gratitude to American's loss and founda department. Really. I was really stressed and you guys saved the day! Again Ty.

the Air Canada Lost Item service was wonderful. My IPad was located quickly, and Air Canada organized delivery for me with tracking. the item arrived within a day, and it was well packaged and undamaged. thank you for this service.

Thank you for your prompt service.

Great customer service to find and ship my missing item!

Excellent service!!! Thank you so much

Easiest lost and found ever Thank you so much

Thank you very much for your assistance in locating my lost phone. As you can imagine, I’ve been at odds without it. Your efficiency and professionalism is to be commended. Kudos all around.

Items delivered… Gratefully yours truly

Wow, words cannot describe the positive experience I had with Lost and Found. I thought my sunglasses were lost forever. Housekeeping found them, and turned them in. When I contacted lost and found, I was told how to start the process of getting them mailed to me. Everything was extremely easy, and everyone was extremely helpful and really nice. Thank you..

I received my lost iPad yesterday. Thank you for your help and the quick response.

Thank you Alaska for doing an impressive job of locating my IPad. Each person that I spoke to was patient and helpful. No long phone waits. Can’t emphasize how much your process made this so much simpler and less stressful. The iPad is home and I’m so grateful to all of you!

I cannot believe that I was so careless that I left a laptop on a plane. I cannot thank you enough for finding it. I am more impressed with American Airlines lost and found, ground crew, etc than I could ever express in words. Thank you. THANK YOU!!!!! With appreciation, Dr. H.

We received superior customer service from Aisha Anderson. She went above and beyond to ensure the cell phone we left in the airport was sent and received. Aisha even called today to give us a delivery status. Thank you Aisha!!

I would like to thank everyone at United for their help in locating my missing item. The attention I received as well as the follow up was very professional and timely. Thank you again. Much appreciated!

Thank you for all your efforts to return my bag to me. It was not valuable, but more sentimental value. This means a lot to me. I appreciate you!

Thank you and all who are responsible for the return of my USA passport

Very good service. Filled a report and the next day they found it. Than emailed with instructions how to get my lost item back. Thank you.

So far, this is going very smoothly and I appreciate your good protocol. thanks

Great job. I can’t thank everyone enough. You have great people working for AA. BR

Thank you for finding my ipad!!

I am so happy I was flying American Airlines, you guys are so efficient and Trustworthy. It's a horrible feel8ng when you realize you are missing an appendage, lol. Seriously, my nephew and brother really helped me out of a jam. It is so great to be able to trust someone to do the right thing!!!

Thank you so much for getting my shirts back to me!!

Dear Chargerback Team, I wanted to extend my heartfelt thanks for your assistance in locating and delivering my driver’s license. Your prompt and efficient service made a significant difference, and I truly appreciate your help. Thank you once again for your excellent support. Best regards Cherukuri

Big thanks to the cabin crew leader on AA1518 on sept 26 lax to phoenix who messaged through about my lost phone in admirals lounge, it was found and returned, thanks!

Thank you for being so responsive.

Fantastic Service with Lost & Found! Thank you!

I received my clothes that I left in the closet so fast! thank you!

Thanks for finding my wife’s glasses and helping me getting them shipped home.

Very satisfied ...

Amazing, fast, smooth process!! Thank you so much, and thank you Alaska Airlines crew

Received the Lost item as promised. Thank you

Quick and efficient Thank you

Thank you for the speedy search and handling of my credit card. I really appreciate the quick and professional handling of the lost credit card.

Thank you all so very much for finding my hearing aid!! I so appreciate your efforts!!

You guys were great to look for my item and then back to me so fast. Thank you. Your efforts are appreciated. Jaime

Thank you so much for contacting about my missing device. I had just realized a few minutes before getting your message that I must have left my device in the pocket of my seat in the airplane. I didn't think I would be able to get the device back. Thank you.

I was so surprised to hear from you that you found my Kindle and even more surprised at how quickly it was returned to me. Thank you so much.

Woohoo Thank you so much!!! Can you stare where my wallet was found very curious, thx again!

Thank you for what you guys do,I did a R2R which was exhilarating experience. But to be able to find my lost water bottle which had a special value to me was remarkable and I am grateful to the team.

Thank-you so much, I had 4 flights with American Airlines in the last 2 weeks & everyone treated me very well. Now all we need to do is pull that cushion off my seat & find my hearing aid, lol. Thank-you so much, Carla Burris

That ring means a lot to me! Your fast and wonderful response in finding it was tremendous!!! Thank you so much!!!

I am very happy. I lost my tablet on my trip. I contacted the company and they found it, and I got it back. It was very fast.

Thank you for helping with this do quickly

I want to let you know that I have received my lost piece of luggage and to thank you for the prompt service of retrieving it getting it shipped out so expeditiously. FedEx delivered it to my residence this past Saturday, September 21st. I must say your system for handling lost luggage works very well.

Thank you for finding it so quickly!

Thank you very much. everyone in your dept was very helpful and pleasant. My glasses arrived safely yesterday.