Amazing service!We enjoyed the stay and all the staff is incredibly professional.We will come back definitely.
-Jorge S.
A guest of Venetian Resort and Expo Lost and Found - 8/6/2022

thank you for being part of the team that made my day today and returned my lost Kindle. God bless you.
-Rebecca T.
A passenger of American Airlines - 8/6/2022

Excellent customer service! Will only fly Air Canada moving forward.
-Duncan S.
A passenger of Air Canada - 8/6/2022

Thank you so much! Our first visit to the list and found we were told it wasn’t there. I guess wallets are put in the safe….as they should but the agent didn’t check. We were very thankful for the outcome and appreciate the kind person who return it.
-Cyndi B.
A passenger of Austin-Bergstrom International Airport  - 8/5/2022

Thank you for recovering my lost keys!
-Hunt B.
A passenger of American Airlines - 8/4/2022

Thank you, FEDEX, for letting me know what's going on! Anxious to get my phone back, of course. M. Valadez
-Mona L.
A passenger of Southwest Florida International Airport - 8/4/2022

Thank you, American Airlines, for your quick work on locating my item that was left behind on a recent flight!
-Chris M.
A passenger of American Airlines - 8/4/2022

Professionalism, promptness, and great customer service. Thank you American Airlines!
-Natasha S.
A passenger of American Airlines - 8/4/2022

I'm amazed you found this shaving kit! It was U.S. Customs that failed to put it back in my suitcase. I imagined that it was lost forever. I did not file a missing item claim with United. Somebody must have done it for me. This is customer service above and beyond. Thank you very much.
-Lloyd Stilwell S.
A passenger of United Airlines - 8/4/2022

Really appreciate that you found
-Rose R.
A passenger of MTA NYCT Lost and Found - 8/4/2022

Is incredible the great job you have done. I told to my friends and colleagues how well the works process -web, emails and requirements. Thank you AA, Chargerback and the people who find my Ipad. Best Andrés
-Andres R.
A passenger of American Airlines - 8/4/2022

You are amazing! Great company. I have my luggage back. I Appreciated so much. Great organization and Customer support.
-Grisell V.
A passenger of Royal Caribbean International - 8/4/2022

I am so thankful and thrilled that my items were found. I'm just wondering where it was found
-Penny J D.
A passenger of Carnival Cruise Line - 8/3/2022

THANK YOU!!! I can’t believe you found my mother’s wallet and will send it to her! Thank you Thank you!!
-lisa S.
A passenger of American Airlines - 8/3/2022

Amazing!! thank you for finding my phone and getting it shipped back to me! Much appreciated!!
-Peggie W.
A passenger of United Airlines - 8/2/2022

Thank you so much for your help in this matter. I was really surprised that it was found !
-VIOLET H.
A passenger of American Airlines - 8/2/2022

I am so grateful for how this was handled. The supervisor personally took the laptop to the lost and found and later went back to the lost and found to close the loop. Prompt, excellent service. Much appreciated
-Allen S.
A passenger of American Airlines - 8/2/2022

the person who helped me on 8/1/22 was just great. My only suggestion would be to allow to upload a picture of the item to better help identify it
-L. Bruce H.
A passenger of Tampa International Airport  - 8/2/2022

Quiero agradecer a American Air Lines , por que gracias al trabajo de cada uno de sus empleados pude recuperar mi cartera que olvide hace unos días con documentos muy importantes para mi , en un vuelo en la ciudad de Eugene Oregón , muchas gracias por hacerla llegar a mi casa , que Dios los cuide siempre en sus labores y muchas bendiciones .
-Monica Araceli Sandoval R.
A passenger of American Airlines - 8/1/2022

Graciass thank you
-Oscar omar S.
A passenger of United Airlines - 8/1/2022

Excellent service. Thanks for saving me from my mistake!
-Charlene H.
A passenger of Air Canada - 8/1/2022

excellent and efficient service. They should put bilingual staff..... I give them 4.5 the other .5 will be for the bilingual person.
-Jose Ramón Melendez V.
A passenger of Tampa International Airport  - 7/31/2022

Thank you for your service. It is greatly appreciated.
-Michael Q.
A passenger of American Airlines - 7/31/2022

Thank you for the update of my phone having being found, its much appreciated.
-janet N.
A passenger of Celebrity Cruises - 7/31/2022

Grateful that my iPad was found!
-Richard S.
A passenger of United Airlines - 7/31/2022

Thank you, friends!!!
-Michelle L.
A passenger of Air Canada - 7/30/2022

Great service, easy to use and worth the cost to Austin airport for an organized and secure lost and found.
-Carol M.
A passenger of Austin-Bergstrom International Airport  - 7/30/2022

Very responsive!! I was able to retrieve my item on by return flight from Miami!!!
-Dr. Carla A. B.
A passenger of American Airlines - 7/30/2022

Very efficent and professional. great response time
-Anthony C T.
A guest of Venetian Resort and Expo Lost and Found - 7/29/2022

Thank you for finding my drivers license. It will be mailed to me later.
-Elizabeth L.
A passenger of Tampa International Airport  - 7/29/2022

You rock!
-James S.
A guest of Omni Hotel at The Battery Atlanta - 7/29/2022

Thank you so much!
-Larry S.
A guest of Liki Tiki Village Resort - 7/28/2022

You are wonderful. Being the optimist that I am I really felt my phone would be found. Outstanding! thank you so very much..
-MaryLou O.
A passenger of United Airlines - 7/28/2022

Thanks for finding it so quickly
-Elizabeth H.
A passenger of American Airlines - 7/28/2022

Thanks to all the staff members and the security system! I’m so grateful for finding my glasses!
-Chloe L.
A guest of The Kartrite Resort and Indoor Water Park - 7/28/2022

When I reported that my make up kit was possibly left at the hotel, you guys found it and shipped it out the same day! I was so happy that I don’t need to travel back from Seattle to Portland to get it. You guys are so amazing, 5 hotel quality and excellent customer service!
-Winnie E.
A guest of Embassy Suites by Hilton Portland Airport - 7/28/2022

This was the best and most simple process I have gone through to retrieve a left behind stuffed animal!!! The animal was found on the same day of the claim and was in the mail on the next business day! I’m so grateful for the use of this site!! MAJOR crisis averted!!!Thank you!!!!
-Michelle M.
A guest of Holiday Inn and Suites I 44 - 7/28/2022

Very easy and pleasant process. Efficient. Followed protocol. Nicely done.
-Brian D.
A passenger of Charlotte Douglas International Airport - 7/28/2022

You were quick to find my passports and bring them to the security desk which I was very grateful for thank you
-emma H.
A guest of Venetian Resort and Expo Lost and Found - 7/28/2022

so grateful to AA - pick up was swift and easy.
-Marilyn F.
A passenger of American Airlines - 7/27/2022

Thank you for your prompt and excellent service
-Frank K.
A guest of Hilton Newark Airport - 7/26/2022

Great job American locating an iPad I accidently left on the airplane. I'm in process of receiving it back and the way the airline went about it was fantastic!
-Susan D.
A passenger of American Airlines - 7/26/2022

What a great experience. Then gentleman that helped me was kind and very prompt. I had my lost item just a few minutes upon my arrival. The other employees were just as attentive making sure I was being helped while I was waiting for my item. Thank you very very much for all of your help!!
-Nick S.
A passenger of MTA NYCT Lost and Found - 7/26/2022

I got an email that some of my items were not recovered but thank God everything was there when I picked up. Thanks to the person who found my wallet.
-Janet B.
A passenger of MTA NYCT Lost and Found - 7/26/2022

Thank you guys Schlitterbahn is great love their lost and found
-Cecilia F.
A guest of Schlitterbahn Waterpark New Braunfels - 7/26/2022

Left my phone at TSA and they were great in helping me find it and shipped to me, i spoke with "Mike" at terminal 8 lost
-Sasha B.
A passenger of American Airlines - 7/26/2022

Thank you
-Miguel G.
A guest of Tropicana Atlantic City - 7/26/2022

Left my iPad on the plane when I landed at SFO on 19 July and didn’t notice that it was missing until 21 July. AA’s system works well! I was impressed by the quick response that I received after I filled out the L
-Robbie S.
A passenger of American Airlines - 7/25/2022

thank y’all ……they did great and answered my calls for me, almost everyone that they have talked to has contacted me through another phone to let me know lol … SDC employees are eager to help and assist you with what you need and try to help as best they can ,they even escort you around to help you get through the line of ppl to get your (lost and found items)…. thank you to whom-ever found my phone and nicely brought it to the front
-Amanda
A guest of Silver Dollar City - 7/25/2022

Thank you very much for your help in getting my girlfriend’s swimsuit back to me. That’s why I have enjoyed staying at your hotel. It’s the little things that do matter!!
-Bryant W.
A guest of Sandcastle Hotel On The Beach - 7/25/2022

Thank you so much for returning my wallet that I lost on airplane. It contained all the money I had in there at my credit cards. The honesty of your staff is so impressive. I will fly United again.
-Pam F.
A passenger of United Airlines - 7/25/2022

Thanks SO much to everyone who helped to return my wallet to me and especially Kathy in Newark!! Please tell Kathy that I am so appreciative of all of her efforts and her lovely sense of humor:) The wallet arrived as she predicted the next day. She deserves a bonus or at least recognition of how good she is at her job.
-Antoinette M.
A passenger of United Airlines - 7/24/2022

Staff was very helpful on locating and returning my lost item! Thanks so much!!
-Michael W.
A guest of Waldorf Astoria Arizona Biltmore Resort - 7/24/2022

excellent service, thank you
-KARIN F.
A passenger of Air Canada - 7/23/2022

Thank you for finding my left behind keys and reuniting them with me so quickly!
-Dan E.
A guest of Waldorf Astoria Arizona Biltmore Resort - 7/22/2022

Thank you for finding and returning my lost wallet.
-Harry G.
A passenger of Air Canada - 7/22/2022

You did most efficient job in finding and returning my lost Kindle. Your claim form was perfectly clear. Your responses were quick and clear. Thank you
-willis O.
A passenger of American Airlines - 7/22/2022

Thank You so much!!! I got everything I lost!!!
-Kazimierz K.
A passenger of MTA NYCT Lost and Found - 7/22/2022

Easy process - Easy communicationI highly appreciate, especially that you kept searching after your ticket update that you did not find my belongings. Mahalo
-Melanie W.
A passenger of Hawaiian Airlines - 7/22/2022

Excellent service!
-nicolas A.
A passenger of American Airlines - 7/21/2022

Words can not describe how grateful I am for your efforts to locate my passport. Especial THANK YOU goes to Kathy (or Cassie) for her effort to reach me via phone and to walk me through the steps to arrange to have it shipped to my home in OH as I was so excited and yet confused that I could not think straight.Thank you!...Thank you!...Thank you!...
-Heidrun W.
A passenger of United Airlines - 7/21/2022

Lost my key and found in a day!!! Thank you so much!
-Skylar B.
A guest of Silver Dollar City - 7/21/2022

Thank you so much team, great work
-Faiyaz
A passenger of Air Canada - 7/21/2022

We are grateful for the friendly, professional service in retrieving and shipping our left items back to us. Thank you!
-Gloria B.
A guest of Massanutten Resort - 7/20/2022

I would dearly like to than those involved with the return of my phone. A special thanks to West jet employee Ryan Azucena Employee
-Brenda A.
A passenger of WestJet - 7/20/2022

Thank you for finding my documents. You all are the best.
-Diana A.
A passenger of American Airlines - 7/20/2022

Thank you for the speedy service!
-Elisabeth D.
A passenger of United Airlines - 7/20/2022

A special thank you to Cassandra in lost and found at the Charlotte airport. She was extremely polite and very helpful in recovering my son’s lost cell phone.
-Christine B.
A passenger of American Airlines - 7/20/2022

Thanks so much, I am grateful for your good, kind, honest, and efficient response.
-William D S.
A guest of Big Cedar Lodge LLC - 7/19/2022

Received my items in todays delivery! thank you so-o-o much to everyone who took part in the recovery. Your efforts are greatly appreciated.
-Donna C.
A guest of Marriott's Newport Coast® Villas - 7/19/2022

Thank you so much!! You worked so fast with getting our bag back and we’re so helpful to tell us about the detailed form to reach us. Thank you!!!
-Ashley D.
A passenger of Tampa International Airport  - 7/19/2022

perfectly executed
-mike K.
A passenger of American Airlines - 7/19/2022

Thank you for your efficient and professional service and for assisting me to recover my lost cards
-Dr. Nathan M.
A passenger of United Airlines - 7/19/2022

Thank you sooo very much! I had no hopes to recover my wallet back as it's such a busy park but you guys are awesome. I really appreciate your service and help. You have no idea how much it meant to me as I needed my ID and cards to fly out next day!! Thanks again.
-Rachana S. J.
A guest of Kalahari Resorts - 7/19/2022

Thanks
-Tashie Morris H.
A guest of Seminole Hard Rock Tampa - 7/19/2022

I know no body in nyc I don’t have tv or internet in my apt so the phone was the way to keep in touch with the world. I’m from Florida I was on bus m104 sat at 6 and driver said something about a street fair and a new route I got so scared I would getLost that I got off so fast and left my keys and phone in a bag and I did have my groceries with me though. I am so grateful to you for finding my phone and I cry thinking about it now there are good people in New York and thank you again. Rita
-Rita N.
A passenger of MTA NYCT Lost and Found - 7/19/2022

I'm amazed that my package was found and will be returned to me! Thank you!!!
-Cristina Ana P.
A passenger of American Airlines - 7/18/2022

Thank you so much!!
-Ashley C.
A guest of Silver Dollar City - 7/18/2022

Perfect!
-Hélène L.
A passenger of Air Canada - 7/17/2022

Very professional and helpful staff. Great job !! Thanks so much.
-Gail C.
A guest of Six Flags America - 7/17/2022

A very effective, friendly, honest, customer focused process. Particularly noteworthy was the efficiency of the staff, the winning smiles, and how well the process works. Very, very pleased.
-Gil K.
A guest of Silverwood Theme Park - 7/17/2022

It was unfortunate that I lost my passport but the process of getting it back was very easy and pleasant. Thank you for all your help
-Sherry-Lyn M M.
A passenger of Tampa International Airport  - 7/16/2022

Thank you very much United Airlines for finding my missing CPAP machine. It arrives back home yesterday. Thank you for your hard work. I really appreciate it.
-Greg E.
A passenger of United Airlines - 7/16/2022

Very pleased I was able to recover my Kindle I left in the room upon checkout. Whole process was efficient and professional. Thank you to all involved in this process.
-Karen L.
A guest of Venetian Resort and Expo Lost and Found - 7/16/2022

Received the package in excellent condition. Thank you for your goid service.
-Gladys M.
A guest of Excalibur Hotel and Casino - 7/15/2022

Thank you so much
-Natashia J.
A passenger of American Airlines - 7/15/2022

I am very impressed with the courteous and timely service that was provided. I was notified within 12 hours that my item was found and it was returned within 2 days. A great service,
-Dianne M.
A passenger of Air Canada - 7/13/2022

Lost phone was found by staff after falling from outlaw run. Thank you very much for looking and finding the phone. Very appreciated!
-Cody O.
A guest of Silver Dollar City - 7/13/2022

Thank you! I am so happy you found my item and made the return easy.
-Joseph D.
A passenger of Tampa International Airport  - 7/13/2022

Thank you
-Deborah B.
A guest of Hyatt Place Lexington - 7/13/2022

Thank you so much for finding it and keeping it. You did everything they can to return it.
-Fatma Cara G.
A guest of Venetian Resort and Expo Lost and Found - 7/13/2022

Super quick to find the lost item, respond and ship it! The lost item had sentimental value to it so finding it was super important
-Janis K.
A guest of Dollywood DreamMore Resort & Spa - 7/13/2022

Great Job by the MTA’s lost and found department.A truly professional job quickly locating my backpack after leaving inadvertently on the BX-1 Bus after we ran off the bus during a teenagers fight on board.Thank you
-Victor O.
A passenger of MTA NYCT Lost and Found - 7/12/2022

Thank you! Regaining this phone will save me many hours and much frustration!
-Chris Y.
A passenger of American Airlines - 7/12/2022

A special thank you to Renee Carr for all that she did to find these clothes and coordinate sending them back to me. She is a true gem, an excellent choice to head the department and truly went above and beyond to help me. Thank you Renee and thank you Margaritaville!!
-Susan A.
A guest of Margaritaville Island Hotel The Island Drive - 7/12/2022

Smooth process and I received my lost bag very quickly
-Andrew S.
A passenger of Charlotte Douglas International Airport - 7/12/2022

Thanks so much. I am very happy. Joni Egbert
-Joan E.
A passenger of United Airlines - 7/12/2022

Thanks so much for finding my items!!! Great customer service!
-Cindy C.
A guest of Village Realty - 7/12/2022

Thank you so much for recovering my tablet. I so appreciate everyone's efforts.
-Robin M.
A passenger of American Airlines - 7/12/2022

Outstanding customer service. Best experience with your Staff and Team.
-Bill C.
A passenger of United Airlines - 7/11/2022

My lost items were returned to me significantly quicker than I anticipated. I received my package and all items were included. I commend the staff at Devil's Thumb for being so contentious.
-Kristy W.
A guest of Devils Thumb Ranch Resort and Spa - 7/11/2022

Amtrak Lost items contacted me the next day after the weekend and I was able to make return arrangements. Thanks for the fast service and all the professional people who made this happen.
-gwenn
A passenger of Amtrak - 7/11/2022

Excelente atencion , seguimiento y respuesta
-Angel Enrique C.
A guest of Venetian Resort and Expo Lost and Found - 7/11/2022

Fast service. Got my lost item within an hour.
-Grace K.
A guest of Embassy Suites by Hilton Nashville South Cool Springs - 7/10/2022

Thank you!!
-Cheryl K.
A guest of Holiday Inn Club Vacations Hill Country Resort - 7/10/2022

Thank you so much!
-Jimena P.
A guest of Venetian Resort and Expo Lost and Found - 7/9/2022

This process saved our vacation! We arrived at our hotel and knew exactly where we left our bag. Everyone we dealt with was competent, courteous, and professional. Thank you!
-Nick L.
A passenger of Tampa International Airport  - 7/9/2022

We just received our package. Thank you
-Sandra R.
A passenger of Amtrak - 7/9/2022

Bless your honesty
-John B.
A passenger of United Airlines - 7/9/2022

Thank you so much for returning my bag and items in it . Took a little bit but well worth the wait. Thanks again !!!
-Billy
A passenger of Royal Caribbean International - 7/9/2022

Very good and responsive service . Thank you for finding my son”s phone forgotten in the plane and sending it to its owner on the same day
-Evgeny M.
A passenger of American Airlines - 7/8/2022

Hasta ahora el servicio ha sido excepcional , con una información adecuada . Gracias
-Waldo G.
A guest of Holiday Inn Club Vacations Sunset Cove Resort - 7/8/2022

Thanks a million team! I figured in my head that my item would NEVER be returned but it was!
-Dwayne S.
A passenger of Tampa International Airport  - 7/8/2022

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