What can we say - people love
Chargerback Lost & Found software!

Just received my lost swimsuit!! Thanks for the prompt service!

You guys are great!! Thank you for getting my misplaced tablet back to me

Thank you for returning our lost phone.

Thanks. Good Service!. I had been in great stresses for 10 days after loss, each day agonized as I could not open bank and email accounts without the cell phone. Finally ti's getting recovered safely. More thanks if I could get it recovered earlier.

Thank you

Thank You very much being so efficient finding quickly and shipping my laptop. I'm so grateful and appreciate a lot.

thanks you

I have received the AirPods you found for me. I would like to express my sincere gratitude for all your hard work in searching for them.

Thank-you so much for the process of saving my item left behind. I would have missed it. Looking forward to receiving it. Had a great stay.

The system worked vey well!

I would like to sincerely thank you for your incredible support and efficiency. In less than 24 hours, you were able to locate and recover the iPad my daughter accidentally left on the plane. We are truly grateful for your quick response, professionalism, and care throughout the entire process. It means a lot to us and reflects the excellent service you provide. Thank you again for going above and beyond. We deeply appreciate everything you did for our family.

Wow!!! I love Canada ! And fed ex. Please have my passport back on time. I’m leaving to see mom in Canada again next week. Please and thank you !!! Mrs Loann T

Thank you VERY much for finding and shipping back to me my IPAD. I thought it was gone. Period. Quality service of American Airlines. I have almost 500,000 miles with AA through the years with American and the quality service continues.

It was very easy to use.

Amazing! So helpful and nice and had an email with directions in less than 10 minutes!

Thank you for returning my lost cell phone. It is a mystery how I lost it at the Newark airport at 0530 in the morning. I was mighty happy when it arrived at my home yesterday. Bravo to United for returning it. It reminds me why I am a 2 million mile flyer. Gary Jobson

You guys are the best. I left my computer on the screening table. You guys found it and shipped it back to me. Thank you so much. Thank you! Thank you!

Thanks for the updated information and helping with my Bag Pack. Will watch for the arrival of the pack and again many thanks . I ti s important for me to get the bag pack back as I have information that I need to arrange for my next tri in June to Europe. Many thanks for your help and will look for the delivery of the Bag Pack. Thanks for your assistance.

Thanks for the info and hopefully I get my Back Pack soon. Will watch for the Back back delivery to my house. Appreciate the news and looking to get my Back Pack. Regards and thanks Nancy Sheremeta

very helpful and friendly. and very efficient!

Great job !!

Just so amazed that my phone was turned in and I'm getting it back!! Thanks so much!!

The process was excellent. Smooth and easy. Received notifications at every step. I was very very happy. My only suggestion is to have the Cruise line identified on the pone voice mail instead of the person in charge. I was concerned that I wasn't given the correct contact number. I'm so sorry a I don't recall the persons name He was so helpful, kind and understanding and patient. Great job all around. From the call from Celebrity at the port that they found my phone . The person there was great as well to the shipment process. Cudos

United is amazing. This is my second situation where I had a major problem and United, kindly and wonderfully resolved for me. You have my business!

I lost my passport at DEN. I reached out to AA and they found it and sent it to me very quickly. I am very appreciative. Great service!

Really appreciate the search continued after I was told no joy. Very happy with AA and chargerback. Thank you. The only note I have is I am in Australia and shipping costs were prohibitive. Sent it to a friend in the states instead.

The process was easy and luckily my laptop was found. I wasn't expecting the process to be so quick and thorough. Kudos to you all..

Thank you so much I received my lost wallet with everything that was in it . The process was really smooth filling in the lost property form ,and the lady I spoke to when I went back to check at Dulles airport United lost and Found was friendly and very empathetic and promised to follow up. I will definitely fly United again on my next trip.

Was very pleased that Chargerback returned my lost item . They were efficient, and kept in touch to let me know what was going on. Very pleased with service.. Thank you

Wonderful Customer Service

Thx

I was very pleased with your service in getting my lost Kindle back to me. I really appreciate it. Ashley

Thank you II have received my Ipad.

That was awesome service!!!!! As soon as i noticed i must've dropped my ipad out of my carry-on, I was able to log on and alert you. It was late at night. By the morning, you were ready to mail it to my house.

I was distraught when I pulled out my wallet at home to show my ID and realized my license was missing! After chewing on the problem for a day or so, I thought of contacting the authorities where I thought I'd lost it. Turns out, TSA apparently is connected in ways that allow you to process lost and found queries over multiple sites. I thought I'd lost it in Hawaii. Turns out I'd lost it in Phoenix. SO RELIEVED! The shipping costs are fairly high but when I compared them to the fees and hassles to replace my license, they seemed A LOT more reasonable. Some things you just can't put a price on. So grateful for the person who found it and those who were able to connect it to me and give me a way to retrieve it. By the way....American Airlines treated my wife, who was in a wheelchair, and me like royalty. We've flown many times over many years and never been treated with more care and respect. And finally, a shout out to the entire Phoenix Airport staff. They were amazing and stand out in our estimation above all other airports we've flown through. And that is NOT hyperbole. Thanks again to EVERYONE. You made my day.

Perfect Service, Thanks

Subj: Lost iPad Returned I just want to say thank you for getting my iPad back to me. I inadvertently left it behind on a flight from Denver to Boston. Your system worked and I am glad to have it back. Thanks again, John S. MA

Thanks for your help in connecting me with my lost computer.

I want to thank the "lost and found" personnel. They were very kind and tried to help me the best and fastest way possible. THANK YOU.

Thank you for the follow up.

Really appreciate the work finding and turning in my passport and the prompt response!

I am SO GRATEFUL TO YOU! Thank you so so much.

I can't thank you enough

I don't know what the percentage is for folks getting items left on an aircraft back, but with a wallet I assume it is quite low. I was thrilled to get a notice earlier this week that not only was it turned in, but was being shipped to my residence FedEx! Thank you very much for your help, communication during the process, and also shipping it FedEx rather than snail mail. I fly nationally each week for my work, and this was a first for me. Lesson learned, nothing goes in the side pocket in First Class seats!! Thanks again, it made my week. I was almost certain I wouldn't see it again.

I received my phone today and I want to thank you for the speedy service.

Maya is a lifesaver!!! She was so prompt in getting back to me with the great news that my laptop was recovered and very thorough in processing the shipment. I couldn’t be happier and owe her and the person who found my laptop my life. Please give her a raise :)

Thank you for giving this problem your address it is appreciated

Thank you American Airlines for the excellent service and support in making sure my items were secured and being sent back to me. Thank you so much!

Great service with really great communication throughout the process. Thanks for locating my items and arranging their return!

Thank you so much for finding and returning my cell phone. I thought I wouild never see it again. I received it on Friday, April 24.

Thank you !!

Thanks for being so patient and helpful!

Thank u. All good

Thank you guys!

Thank you Thank you I can t wait to get back, my bag thank you for all of your efforts. I appreciate all of the work you put in to find it.

Thanks for returning my left item. It’s good to know that there is still honest and genuine people existing. It meant a lot to my granddaughter. Thanks,

Received my lost item today. Can’t say enough about your outstanding customer service. Thank you!

I was so impressed that my phone was located so quickly and returned promptly.

It was a fast and easy process of file and paying for the shipping.

Very thankful for all of the hard work behind the scenes to reunite me with my Kindle! I cannot believe how quickly it was recovered and shipped to me. To the lost & found crew with united airlines in Colorado: you all are AMAZING!! I appreciate you!

Merci d’avoir eu la gentillesse de me retourner ma liseuse merci infiniment .

I just wanted to say thank you to all of your staff! I got my wallet, everything is still in it. I appreciate everyone that helped return it to me. You all have save a lot of headaches for me. Thank you!

THANK YOU! This system for reporting lost items and to get them back was terrific. It was so smooth and easy -- I really appreciate it!

Well done

I received my purse today! Thank you so much for working hard to make that happen! You are a God send!! Go American!!

Thanks - the staff at MCO were super helpful to me, an upset passenger! Really appreciate the help.

Thank you for the prompt and professional response!

Great updates through the app!

You guys are the best at United !! You found my lost wallet, had it shipped back to me , and saved me a whole of frustration and time !! I appreciate the dedication , integrity of your employees , and excellent customer service that goes above and beyond. It is definitely recognized and appreciated !!

Thank you for finding the phone. Is it possible to know how it was found?

Many thanks to Karen for her help! She wrote a sweet note for my son and went above and beyond to help us

Service rapide, efficace et professionnel. Confiance totale, merci.

Thank you so much for finding my purse!! I cannot believe it! I’m so happy and relieved. Thanks again!!

I paid for overnight shipping of my item and it was sent by 2nd day delivery instead, which I am sure was considerably less expensive. Additionally I was in need of having the item overnight as I needed to rent a car this Wednesday.

You guys were great. Easy process to get my kindle back. I really didnt think you woukd find it but you did and im happy!!

The Hilton Orlando could not have been more helpful and responsive to sending me the items left in my room last week. I truly appreciate your help - the team was fantastic! This is why I'm a loyal Honor's customer. Rick F#896xxxxxx

Thank you for taking time to find and Ship it back to me my lost items .I appreciate it so much for sure I will recommend Luxor hotel to all my friends their patience & honesty To find my forgotten or lost items .

Thank you for all your help! Received item in good condition.

Thank you so much for the speedy delivery of my CPAP. I desperately needed it. Four nights without it has caused me to be so tired. I’m So thankful for everyone that helped in getting it back to me!!!!

I left my iPad at Gate 4, YYC on March 14. Today I spoke with Hani in the lost YYC baggage. He was very pleasant, knowledgeable and PATIENT with my sight and hearing issues. He explained everything clearly and I am very thankful for his help and the options he provided to retrieve the item. I travel from YKA to YEG via YYC monthly and this Westjet employee was the most courteous and helpful staff member I’ve encountered. Thanks. Sheena Miller

Your efforts went above and beyond to get something back to me that I had let behind on the plane. Exceptional work, a 10 out of 10

Thank you very much for the outstanding work that you guys do with this Lost & Found department, God Bless you!!

Thank you for the ease of payment and getting my medical equipment to me. I appreciate you!!

Thanks so much. You save my life. Appreciate

I the information desk staff are amazing they step ahead to find my daughter's cell phone .Amazing help

Thank you for the prompt return of my AirPods. I'm glad that Find My actually works.

Thank you

Thanks fr being so responsicve. I really appreciate it!

Thanks so much to your team for finding and sending me my iPad. Outstanding AA customer service!

Thank you so much for locating our item. We fly American always