Thank you so much for finding and returning my tablet PC. I had given up all hope of it being found.
- Bob M.
A passenger of American Airlines - 6/13/2018
This is our first time for losing something on an airline. And we are so thankful for the way that United Airlines handled the search and finding and return of the article that we lost. We are even more impressed with UA - our airline of choice! THANK YOU FOR YOUR FAITHFUL SERVICE!!
- Alvin C.
A passenger of United Airlines - 6/13/2018
I am delighted! very good service, and the lost item was really found!
- Arnaldo C.
A passenger of United Airlines - 6/13/2018
Great service. Thank you
- Anita A.
A passenger of United Airlines - 6/13/2018
I would like to thank all concerned for the effort to return my gold earring.
- Sylvia M.
A passenger of Royal Caribbean International - 6/13/2018
Excellent service!
- Regina D.
A passenger of American Airlines - 6/13/2018
Appreciate that six flags took the time to look for my sons phone and found it. Sent back in a timely manner
- Leticia M.
A guest of Six Flags Great America - 6/13/2018
I was so so disappointed that i left the iPad behind I remembered it as we loaded the next plane to Harrisburg from Philadelphia i immediately told the hostess who very soon he led and got back to me. Waiting 3 days was hard When i got the call from a delightful woman , Dana , i was thrilled ! Thrilled to get it ha k and thrilled for the honest soul who did the right thing. My conversation with Dana was such fun. Great gal. Thank you!
- Debra K.
A passenger of American Airlines - 6/13/2018
So very grateful and thank you for the efficient and warm care!
- Dianne D.
A passenger of American Airlines - 6/13/2018
Thank you for your service!
- Veronica B.
A guest of Sesame Place - 6/12/2018
good job with Michigan adventure found my phone
- Zachary H.
A guest of Michigans Adventure - 6/12/2018
I must say thank you for sending back my phone with very confident and certain manner. I really appreciated Johne's (lost and found)help!!! He was very pleasant and has professional manner.
- Miyuki M.
A guest of The Signature at MGM Grand - 6/12/2018
I appreciate your efforts in finding my Kindle. I am very happy to have it returned. Thank you!!!
- Cherry R.
A passenger of American Airlines - 6/12/2018
I am so thankful that you found my item and the process for shipping it back to me was incredibly easy. Thank you!!
- Jennifer F.
A passenger of American Airlines - 6/12/2018
Thank you for your service!
- Ilia B.
A passenger of American Airlines - 6/11/2018
Thanks for the great detective work!
- Hyoun P.
A guest of Venetian Palazzo Resort and Sands Expo - 6/11/2018
I already lost hope that I was ever getting my phone back and then the email arrived. Thank you all so much for following through and finding my phone! I had videos of my only son in there that I was devastated would be gone forever because they were too big to get uploaded to the cloud. Much appreciation from the bottom of my heart!
- Janica A.
A passenger of United Airlines - 6/11/2018
Was quite surprised at the ease of use
- Jessica R.
A passenger of United Airlines - 6/11/2018
Thank you very much. Your service and support has been wonderful and so greatly appreciated.
- Bonnie G.
A passenger of American Airlines - 6/9/2018
Thanks so much for finding and returning my iPad. I really enjoyed our ride in the Boeing 777.
- Dean D.
A passenger of United Airlines - 6/11/2018
Thank you very much for sending my husbands clothes Very much appreciated
- Bobbie P.
A guest of Staybridge Suites Anaheim - 6/8/2018
I am Beyond excited about my lost item being found!!! Thanks for saving me!
- Peg C.
A passenger of American Airlines - 6/11/2018
Wow! I did not think I would see it again. I am impressed with your tenacious efforts to find my kindle. Your efforts in recovering my kindle go to show I made the right choice for being a faithful united customer.
- Kevin C.
A passenger of United Airlines - 6/11/2018
Thank you for everyone who helped in finding our missing items. Everyone at the hotel was extremely helpful during our stay and afterwards. We will diffinitely recommend your facility to our friends. Thank you for all your help
- Janet E.
A guest of Carolinian Beach Resort - 6/11/2018
Thank you very much!!! My breathing apparatus is back. I'm sleeping well again. Well done! I really appreciate your excellent service in getting my breathing apparatus back to me. Sincerely,
- Chris J.
A passenger of American Airlines - 6/11/2018
EVERYONE IS AWSOME AND VERY COURTEOUS
- Norbert B.
A passenger of Celebrity Cruises - 6/8/2018
Thank you for your prompt action on my lost Samsung. The device arrived in perfect condition, very well wrapped, and in a timely manner.
- Deborah L.
A passenger of American Airlines - 6/8/2018
Very satisfied with Khalid when I called your offices to follow up, he was very helpful and patient. Thank you.
- Louis J.
A passenger of Air Canada - 6/7/2018
excellent
- Ronald N.
A passenger of Royal Caribbean International - 6/7/2018
Excellent service
- Nancy S.
A guest of Sheraton Cavalier Saskatoon - 6/7/2018
Excellent service. Thanks so much!
- Mary C.
A passenger of Air Canada - 6/7/2018
I got my leather jacket back! I'm happy. :)
- William L.
A passenger of American Airlines - 6/7/2018
Thank you thank you thank you for returning my laptop! I am forever in your debt
- Rodney G.
A passenger of American Airlines - 6/6/2018
Thank you very much for your assistance. It us much appreciated!
- Todd A.
A passenger of American Airlines - 6/6/2018
thank you very much !!
- Marcela M.
A passenger of American Airlines - 6/6/2018
Absolutely outstanding service. Definitely improved my opinion of United Airlines. Thank you.
- Peter B.
A passenger of United Airlines - 6/5/2018
Appreciate very much your great service.
- Raafat Z.
A guest of Hilton Orlando Lake Buena Vista - 6/5/2018
That was very quick and responsive. I really appreciate your help in finding my Kindle.
- Doug S.
A passenger of American Airlines - 6/5/2018
Very efficient and staff was friendly and helpful. All staff at the Hilton village were nice and always willing to help.
- Marilyn L.
A guest of Hilton Hawaiian Village - 6/5/2018
Excellent prompt service at locating my lost computer and informing me when it was found and shipped. Much appreciated
- Sunil M.
A passenger of Air Canada - 6/5/2018
THANK YOU!!!...Service above and beyond.
- Donna B.
A passenger of American Airlines - 6/5/2018
Thank you so much for your prompt action on this.
- Bernie W.
A guest of Cedar Point - 6/5/2018
Thank you thank you thank you! I'm so impressed with the ongoing updates and manner in which we were kept informed of the progress. Thank you again and I look forward to my next trip on American.
- Jenny B.
A passenger of American Airlines - 6/5/2018
Thank you , Thank you, Thank you, Thank you. You all Rock!!! You just made my night.
- Nicole M.
A passenger of American Airlines - 6/4/2018
Thanks! Anxious to have it back
- Laurel Y.
A passenger of United Airlines - 6/4/2018
Great Job...........Thank You
- Albert D.
A guest of Boomtown Casino Hotel - 6/4/2018
I can't thank you enough for helping me find my phone. I appreciate Your quick response and concern. Thank you again.
- Milagros S.
A guest of South Point Casino - 6/3/2018
Thank you, thank you, thank you!!! So much appreciated that you returned my lost laptop! Best,
- Paul M.
A passenger of United Airlines - 6/4/2018
Awesome, that you can return items and so quickly!
- Jimmy H.
A passenger of American Airlines - 6/3/2018
Good and fast
- Ida L.
A passenger of United Airlines - 6/2/2018
Thank you so much for finding my Switch!!! I was so upset I left it on the plane. I just really appreciate it thank you!!!!
- Jacob E.
A passenger of American Airlines - 6/2/2018
Arrived yesterday all safe and sound. Thank you so very much. In his mental state it was like a little boy with a new toy, and it saved me trying to replace it with things he could understand . Thank you again
- Rose R.
A passenger of American Airlines - 6/2/2018
I admit I am very impressed with your system. I thought I'd never see my iPad again. Thank you so much.
- Jeff D.
A passenger of American Airlines - 6/1/2018
Thank you for finding and returning my Kindle. I thought it was gone for good. Wonderful customer service.
- Maureen P.
A passenger of Royal Caribbean International - 6/1/2018
Very friendly amazing service and joy to talk to
- Richard L.
A passenger of American Airlines - 6/1/2018
What a great company with great service!
- Giovanni N.
A passenger of United Airlines - 6/1/2018
Thanks for shipping my item as it is only valuable to me.
- Jonnie M.
A guest of Resorts World Bimini - 6/1/2018
Thank you for the quick response and location of my lost item. I greatly appreciate it and have already sung the praises of the lost and found system for United to everyone I know.
- Jill W.
A passenger of United Airlines - 6/1/2018
Amazing service, thank you. I thought my iPad was long gone
- Ronald L.
A passenger of American Airlines - 5/31/2018
You tracked my item down quickly and notified me that you recovered fast!Thank you!
- Liz L.
A passenger of American Airlines - 5/30/2018
Listen I am so totally delighted you found my phones! I'm Gold, I fly all the time and am so careful but was on vacation coming home and got careless.There was an announcement made at DFW but I had already gone to Terminal A and by the time I got back to D the ground crew had moved on so I am so delighted this was processed so quickly! Please express my gratitude to the crew that located and processed this!Best Regards
- Brad P.
A passenger of American Airlines - 5/30/2018
Thank you so much for all your help!
- Valerie G.
A passenger of Carnival Cruise Line - 5/30/2018
Thank you so much!! Excellent service from the Nugget!
- Patty B.
A guest of Nugget in Sparks Nevada - 5/30/2018
THANK YOU SO MUCH FOR RETURNING MY WALLET WITH EVERYTHING IN IT. THERR ARE STILL GOOD PEOPLE IN THIS WORLD. Thanks again. Any idea where it was found?
- Alice T.
A passenger of United Airlines - 5/29/2018
omg I have been looking for it a long time thanks so much I will forever choose American Airlines
- Cheryn L.
A passenger of American Airlines - 5/29/2018
American Airlines ROCKS!! I'm so impressed with the integrity of the employee that turned my phone in to Lost
- Monica M.
A passenger of American Airlines - 5/29/2018
Thanks for your help with my passport! It was handled with prompt and professional service!!
- William H.
A passenger of American Airlines - 5/29/2018
thanks for all the effort to contact me and deliver the laptop to me. I appreciate very much your system and your expediency
- Chris M.
A passenger of United Airlines - 5/29/2018
Thank you for returning our lost set of keys. We received them within 3 days after we lost them.
- Susan S.
A guest of Harrahs Resort Southern California - 5/27/2018
Thank you so much for returning the items we left at the Courtyard Marriott in Pigeon Forge, Tn. The person I spoke with in the lost and found area was so nice, courteous and helpful. I look forward to coming back to your hotel in the future, and will give good reports to others as well.
- Ralph P.
A guest of Courtyard Marriott - 5/27/2018
Thank you!
- Diane G.
A guest of Doubletree Seattle Airport - 5/27/2018
I cannot begin to thank you enough! The lost and found process was simple and amazing. Thank you for finding my passport and returning it to me with ease. I am grateful.
- Faith K.
A passenger of American Airlines - 5/25/2018
Thank you so much for your prompt customer service! Within 12 hours of having the possibility I could have left my passport on your plane, it has been found and now already on its way to me.
- Theresa M.
A passenger of American Airlines - 5/25/2018
Great service, efficient and professional.
- Joffre P.
A passenger of Air Canada - 5/25/2018
I left my iPad on the plane and thought certainly it would be lost for ever. I received a call from Anna at the Toronto airport who saw my name on a label and proactively called me before seeing it on the list report. She patiently walk me through a number of issues to get the iPad on its way back to me in So California. She would a wonderful and a great asset and ambassador for United. Makes me feel much better about my choice to fly United almost exclusively
- Gerald S.
A passenger of United Airlines - 5/25/2018
I am so happy to receive my "lost luggage" that was found and returned by United Airlines. Thank you very much.
- Ernie M.
A passenger of United Airlines - 5/25/2018
Great service
- George U.
A passenger of American Airlines - 5/24/2018
Thank you so much your efficiency and communicating so well with me. I am thankful you located my camera.
- Page R.
A passenger of United Airlines - 5/24/2018
I THANK JOHN AT SIGNATURE TOWER 3!..HE FOUND MY BAG THAT HAD MY MEDICINE, ETC!
- Joyce H.
A guest of The Signature at MGM Grand - 5/24/2018
I received back my camera case with camera, telephoto lens, charger, prescription sun glasses in good condition. The lost items agent at DFW was very helpful, as well as the people at the American Airlines lost items office at COS. Thank you!
- Keith M.
A passenger of American Airlines - 5/24/2018
I found the staff at United Airlines in San Diego to be very helpful. Your service was excellent.
- Linda K.
A passenger of United Airlines - 5/24/2018
Great service
- Jacques B.
A passenger of United Airlines - 5/23/2018
Thank you Nathan for your expedited service.
- Ester M.
A guest of Hilton Bonnet Creek and Waldorf Astoria - 5/23/2018
Thank you so much!!
- Leslie B.
A guest of Great Wolf Lodge Grand Mound WA - 5/23/2018
A big THANK YOU to Christine for your help in locating the remote monitor for Nancy @ BKD, at the Dallas airport. Life is stressful and even more so at an international airport. It is truly a miracle that an angel like Christine in lost baggage
- Becky R.
A guest of Travelers Aid DFW - 5/22/2018
Thank you for helping me recover my passport, through the United Airlines lost and found service. Very happy to have it back.
- Nalina M.
A passenger of United Airlines - 5/22/2018
What can I say but "Thank You".
- Mike W.
A passenger of American Airlines - 5/22/2018
Great job, especially Eric W. in Houston. Tremendous support!
- Zachary H.
A passenger of United Airlines - 5/21/2018
I RECEIVED MY GLASSES VERY TIMELY AND IN THE CONDITION I LEFT THEM. THANK YOU SO MUCH FOR THE QUICK RESPONSE!!
- Kathy C.
A guest of University Plaza Hotel - 5/21/2018
Sincere thanks to Air Canada, especially Jasmin, for locating my missing item and taking the time to arrange for it's return to me. I am very impressed and grateful.
- Virginia L.
A passenger of Air Canada - 5/21/2018
Very pleased that my item was located
- Erickson D.
A guest of Travelers Aid DFW - 5/19/2018
I received a quick and positive response.
- William P.
A guest of Atlantic Beach Resort - 5/21/2018
Your organization did a fabulous job in keeping me informed thank you
- Bruce C.
A guest of Carnival Cruise Line - 5/21/2018
Great Service. A simple and efficient way to retrieve a lost item. I've already mentioned to a couple of colleagues how relieved I was that AA had this system in place. Thank you.
- John D.
A passenger of American Airlines - 5/21/2018
Thanks for finding a returning my nook so quickly!
- Sheila B.
A passenger of United Airlines - 5/21/2018
I was so angry and annoyed at myself for leaving my iPad on your plane. But, you made it so easy to find and return it! Thank you so much! Much appreciated!!
- Lynn F.
A passenger of American Airlines - 5/21/2018
I worked with Julie at SFO International to retrieve my lap-top. She was FANTASTIC!!
- Jim P.
A passenger of United Airlines - 5/20/2018
Thank you for your prompt and efficient service.We appreciate it!
- Brigid L.
A passenger of American Airlines - 5/19/2018
Wendy was very efficient.please thank her for her efforts.
- Maria B.
A passenger of United Airlines - 5/19/2018
Your two customer service agents (one at baggage claim and one on the phone at the lost and found center today) were AMAZING! Delightful and helpful!!
- Robert G.
A passenger of American Airlines - 5/19/2018
I was amazed to get my iPad back. Your staff is fantastic
- Judith K.
A passenger of United Airlines - 5/18/2018
thanks for finding me! it was very efficient and fast service to locating my phone!
- Sue G.
A passenger of American Airlines - 5/20/2018
Excellent job! I didn't even file a loss claim so for you to go the extra mile and locate me is outstanding. Thank you very much.
- Darin D.
A passenger of American Airlines - 5/20/2018
I received my items today which was awesome!Thank you for taking care of your customers.
- Kim F.
A guest of Excalibur Hotel and Casino - 5/18/2018
Thank you for this service! My iPad arrived well insulated and packaged.
- Laurel M.
A guest of Sheraton Atlanta Hotel - 5/17/2018
Thank you, for taking the time to find and send my Phone back to me, what a time saver not having to setup a new one. thanks again.
- Gary C.
A passenger of American Airlines - 5/18/2018
Thank you so much for the effort it took to find and return my lost necklace. It contained the ashes of my deceased husband and that was to be mine for I wanted my family to have the others. I commend the officers and crew of Carnival for everything they did to help me during this difficult time. God bless you all.
- Lilly P.
A guest of Carnival Cruise Line - 5/18/2018
My lost item was found within a day, and shipped to me quickly. The lost and found site is painless and effective. Thank you!
- John W.
A passenger of American Airlines - 5/18/2018
My "lost" item arrived to my home on Monday, May 14th. Thanks - very efficient!
- Mary H.
A guest of Hilton Bonnet Creek and Waldorf Astoria - 5/16/2018
Your girl Debbie in lost and found is a jewel.
- Linda D.
A guest of Nugget in Sparks Nevada - 5/15/2018
I just picked up my Laptop this morning and I am so thankful for everybody who helped to get my computer back. I am a 3 Million AA customer and I did fly only with AA. for the last 30 years. Thank you for helping to get my "lost" laptop back! in addition - on the connecting flight to Dallas my iPhone 6 was lost on the flight and it also was found and returned to me - Thank you American Airlines for your highest honest personal
- Fritz A.
A passenger of American Airlines - 5/15/2018
Yay..!!! THANK YOU, oh Thank you !!
- Gina G.
A passenger of American Airlines - 5/15/2018
Great service; found and shipped my stuff fast!
- Brian C.
A guest of Hilton San Francisco - 5/15/2018
i was pleased how fast my items were found. to be perfectly honest i thought filing was just a format to make feel like something was being done. to my surprise i got the text telling me my items were found. I have always flown United all i can say good job and i will let my friend of my experience. 5 thumbs up.
- Sharon G.
A passenger of United Airlines - 5/15/2018
Thank you for quickly finding my Kindle. Great service
- Paul S.
A passenger of United Airlines - 5/14/2018
I want to give my heartfelt thanks to Mr. R at Sacramento Baggage Claim. I reported leaving my purse on a flight fro Newark to SFO. Mr. R put in a phone call and informed me it was found and was in the possession of United. He told us what to do and what would happen. We followed his and United's instruction and it was shipped today. He is certainly a very valuable employee and his actions instantaneously eliminated some large anxiety. Not only does he have our thanks but United should be proud to have an employee like. Please make sure we thank him very much.
- Lee J.
A passenger of United Airlines - 5/14/2018
I appreciate this so much! Thank you!!
- Margery G.
A passenger of United Airlines - 5/14/2018
I recently lost my wallet around an American Airlines terminal at CLT airport. I honestly thought I would never see it again. I was wrong American Airlines was very helpful in finding and communicating effectively with me. Thank you! AA.
- Jeremy C.
A passenger of American Airlines - 5/14/2018
I was convinced my iPad was gone forever. As I'm not clear on the relationship between Chargerback and American Airlines, the only negative aspect was the lack of transparency and conflicting messages from American Airlines.
- Aaron E.
A passenger of American Airlines - 5/14/2018
Thank you so much for excellent service! I am thrilled that you found my ipad. I think American Airlines is the best airline and wanted to pass on my sincere gratitude for all that you do. Thank you!
- Bridget M.
A passenger of American Airlines - 5/14/2018
Thank you, Vickie. We so appreciate your quick response to our lost cell phone. It was a pleasure talking to you, you were so helpful and professional!Thank you,
- John D.
A guest of Hilton Bonnet Creek and Waldorf Astoria - 5/14/2018
Hi Praise for the entire Mandalay Bay staff for returning my funds to me in a timely manner
- Coleman L.
A guest of Mandalay Bay Delano - 5/13/2018
Thank you to great American Airlines employees Debbie and Claudia and whoever else helped, or is helping, to get my phone back!
- Kathleen T.
A passenger of American Airlines - 5/13/2018
Where did you find my wallet? I appreciate that u found it!
- Garry M.
A passenger of United Airlines - 5/12/2018
Thank you so very much for returning my wallet!
- Leslie G.
A passenger of American Airlines - 5/11/2018
Enjoyed the stay at your hotel. I have stayed several times. Thank you for your assistance.
- Richard K.
A guest of Hampton Inn and Suites Waco South - 5/10/2018
My wallet arrived today and I'm so grateful. Thank you so very much!
- Debbie G.
A guest of Wynn Las Vegas - 5/10/2018
I was surprised my wallet was recovered and returned along with some of the cash that was originally in the wallet.
- Carlo W.
A passenger of United Airlines - 5/9/2018
I really appreciate the fast and attentive service on this lost item!! Thank you very much!
- Maggie W.
A passenger of American Airlines - 5/9/2018
I am deeply indebted to you. for recovering and sending my loss back to me. I am grateful. Thank you
- Dennis M.
A passenger of American Airlines - 5/8/2018
Amazing the efficiency of United Airlines in finding the iPad!I truly appreciate the honesty of the airline personal and or the passenger that returned it to United Airlines. Thank you, sincerely.
- Marta P.
A passenger of United Airlines - 5/8/2018
Thanks so much. It worked great.
- Susan S.
A guest of Campbell House Curio - 5/8/2018
Wonderful experience. Great service!!!
- Vierka K.
A guest of Six Flags Over Texas - 5/8/2018
I was surprised at your prompt contact and service.I appreciate it.
- Atsuko K.
A passenger of United Airlines - 5/8/2018
Thank you to United for providing this service! So easy and I was so happy to recover my item. From the point I lost it at the gate in Newark, it was bCk in my possession in LA by Friday morning. That was amazing! Thank you!!!
- Lauren B.
A passenger of United Airlines - 5/8/2018
So amazing to put in my info 4 days after my flight, have a response a few hours later, and pay for my laptop to be on its way home. Never thought this would be so easy.
- Bradley T.
A passenger of United Airlines - 5/7/2018
I know it was a kind of silly thing to be so sad at having left behind - my salad tongs/server. I am SO VERY impressed that Jay in housekeeping found them for me! I cannot say enough about how accommodating this resort is! Definitely a favorite place on the planet! Thank you, Jay!
- Paula H.
A guest of JAY PEAK RESORT INC - 5/7/2018
IPad reçu à domicile et en bon état. Merci pour le service!
- Lyne M.
A passenger of Air Canada - 5/6/2018
I'm extremely impressed. After years of having things go into the airline Black hole, American has done a great job at establishing a lost and found service that works.
- David H.
A passenger of American Airlines - 5/7/2018
THANK YOU SO MUCH FOR THE QUICK RESPONSE TO MY REQUEST. THE SHOES ARRIVED TODAY. THANK YOU FOR THE POST CARDS, THEY ARE GREAT.
- Ruth R.
A guest of Moana Surfrider A Westin Resort and Spa - 5/5/2018
Thank you!!! Such an easy to use process with great on-going feedback.
- Karen A.
A passenger of Air Canada - 5/4/2018
my credit card was received back, thank you
- Jason H.
A guest of Sands Casino - 5/4/2018
I am very happy to have received the email notification. Thank you for effort of the staff in finding my phone and locating me. Thank you.
- Jenelle H.
A passenger of American Airlines - 5/4/2018
Thanks to everyone who help me re_UNITE with my iPad.
- Carl M.
A passenger of United Airlines - 5/4/2018
Anna, thank you soo much, you said you would try and you did. OMG THANK YOU! AWESOME!
- Lucinda R.
A passenger of United Airlines - 5/3/2018
Thank you for the quick and courteous service.
- Martha G.
A passenger of American Airlines - 5/3/2018
United found my lost iPad two weeks later and I am so grateful! Wonderful service.Thank you so much!
- Alicia P.
A passenger of United Airlines - 5/3/2018
Expedient, excellent service! Great carry through with your efforts!
- John F.
A passenger of American Airlines - 5/3/2018
I was impressed and delighted with your service... item arrived before I finished my trip!
- Nancy H.
A passenger of Air Canada - 5/2/2018
Thank you for your prompt and efficient customer service. I greatly appreciate the recovery of my lost keys. You saved me a huge unexpected expense that I would have had to pay to replace the lost keys. Thank you to the United Staff for a great job in servicing travelers.
- Patricia C.
A passenger of United Airlines - 5/3/2018
Quick response with quick actions. I left my iPad on the plane and got it back in no time! 3 days to be exact. Thank you much UA, you're my kind of airline!
- Renato P.
A passenger of United Airlines - 5/2/2018
Soooo very appreciative. My husband left his phone in his friends hotel room yesterday before leaving and want sure. Didn't call until later that night when he got home, and the lost and found department was so professional and very quick about getting back to us that they did have his phone and told us to fill out the form online. I called this morning to follow up with how to pay and the lady I spoke with (Marta I believe), was so sweet and quick and gave me all the info I need led to get the phone on its way. I'm so great full for how fast they worked and how helpful they were. I would not have expected that from such a large hotel. Thank you so much times a thousand. Sincerely,
- Anastasia G.
A passenger of United Airlines - 5/2/2018
Joe from lost and found was so helpful and easy to talk too. He got right on it!!
- Janet S.
A guest of WDW Swan and Dolphin Resort - 5/2/2018
Thank you very much on your quick response retrieving and returning my lost item
- James B.
A guest of Travelers Aid DFW - 5/2/2018
Excellent customer service! Very polite, professional and responsive when I called about the lost items :)
- Melissa F.
A guest of Pelican Hill Resort - 5/1/2018
Your Security Guard who helped me when I reported my lost prescription reading glasses was Awesom!. See was throrough and polite. Please THANK her for helping me. Regards,
- Lawrence C.
A guest of Venetian Palazzo Resort and Sands Expo - 5/1/2018
Excellent service
- Catherina M.
A guest of Jay Peak Resort - 5/1/2018
Thanks so much for returning my Kindle. I thought it was gone for sure. It was returned quickly and in the exact condition as I saw it last.
- Jan R.
A passenger of Air Canada - 4/30/2018
Never in my wildest dreams did I have any hope that a book I left on the plane would ever found or returned. I'm not sure how this ever happened. Thanks to United Airlines for not just throwing it away. I'm not sure how the process works but I can tell you I'm thrilled!! it was an autographed copy from a dear friend and author.Thank you!!!!
- Kelly H.
A passenger of United Airlines - 4/30/2018
Thank you so much for finding my lost ipod! I really thought it was gone for good. You guys are great!
- Debra S.
A guest of Hilton Grand Vacations Club The Elara - 4/29/2018
Super satisfied! Lost my laptop and using this service it was just returned to me via overnight mail. I was sure i would never see my computer again after it was left on my flight. I filed the report and was updated within hours of my laptops location and how to get it returned !
- Anthony M.
A passenger of United Airlines - 4/28/2018
Speedy and accurate, very efficient Thanks
- Ala S.
A passenger of United Airlines - 4/27/2018
Thank you so much for finding and sending it back to me. Restored my faith. While in Guam, I couldn't sinc my email to my phone for some reason. Just got the email regarding you'd found it. Thanks again!
- Kathy A.
A passenger of United Airlines - 4/26/2018
Great helpful service. Ashley is the best!
- Debbie M.
A guest of Hotel LeMarais - 4/26/2018
Amazing! We had such little hope it would ever be found. You have made my son's day - thank you!
- Lisa C.
A passenger of Air Canada - 4/26/2018
Thank you so much.
- Angelia C.
A guest of Venetian Palazzo Resort and Sands Expo - 4/26/2018
Thank you so much. The united teams in CHI and SanFran made this so easy. Appreciate GREAT customer service
- John R.
A passenger of United Airlines - 4/26/2018
Resolution was timely and I found everyone extremely willing to be helpful.
- Vanessa J.
A passenger of United Airlines - 4/25/2018
Thank you! Thank you! Thank you! I thought I was never going to see my special sweatshirt again. Thank you United!
- Yvonne S.
A passenger of United Airlines - 4/25/2018
thank you for the quick response.
- Peggy B.
A guest of YMCA of the Rockies Estes Park Center - 4/25/2018
I received my iPad in good condition. Thank you!!
- Nancy R.
A passenger of United Airlines - 4/24/2018
thank you very much for keeping my item and allowing a way to have it sent back to me. Very good service by Hilton
- Dereck W.
A guest of Hilton Orlando Lake Buena Vista - 4/24/2018
i am very much appreciated for the safe return of our belongings. thank you for doing this.
- Mary I.
A passenger of United Airlines - 4/24/2018
Your security person on duty on Sunday was so help she did a great job. She call as soon as my wallet was turn in. I think her name was Justine. Tell her thanks again for help.
- Lynn H.
A guest of Eldorado Hotel Casino - 4/23/2018
Awesome service..I didn't think there was a chance i would get my watch back when I realized I left it on the plane. I had confirmation it was found and being sent to my house less than 24 hours after realizing it was lost.
- Aaron S.
A passenger of United Airlines - 4/24/2018
Awesome!!!! Thank you so much!
- Judy H.
A guest of Sheraton Grand Sacramento - 4/21/2018
Service hors pair, merci beaucoup!
- Carmen C.
A passenger of Air Canada - 4/23/2018
Thank you really great service
- Judith J.
A guest of Four Seasons Hotel - 4/23/2018
Great service from the lost and found department
- Maithili S.
A guest of Hilton Long Beach - 4/23/2018
Thank you for finding my folder. Everything seemed to be intact. When I filled out your survey regarding the flight, I was worried about the folder -- so I did not give high ratings. If I could take the survey again, I would change some of the ratings.Thank you for finding my folder and sending it to me promptly.I was very happy and relieved to get it back.
- Helene S.
A passenger of United Airlines - 4/22/2018
I am very thankful that my cellphone was found
- Jay A.
A passenger of United Airlines - 4/22/2018
p.s. Just to let you know my lost wallet, arrived safely, totally intact. I want to thank you very much again for your excellent and prompt attention to this matter. Sincerely
- Cecil C.
A passenger of United Airlines - 4/22/2018
Thank you for your prompt attention to, and handling of my lost property. I most appreciate your having made notice to me that I might have left an item on the airplane and that you have so quickly posted it for delivery to my home.
- Frances E.
A passenger of United Airlines - 4/21/2018
Very good job, thank you very much
- Adi A.
A guest of Carnival Cruise Line - 4/20/2018
I am very pleased with your service. Not only did you find my item, but you kept me informed. I would only add that Carnival customer reps should have access to info.
- Steven G.
A guest of Carnival Cruise Line - 4/17/2018
Super service
- Rickey N.
A guest of LUXOR Las Vegas - 4/18/2018
positive experience!
- Makiko J.
A passenger of United Airlines - 4/18/2018
Thank you so much! So appreciated! Great customer service.
- Sofia B.
A guest of Gilroy Gardens - 4/19/2018
Thank you for your service.
- Trevor M.
A passenger of Air Canada - 4/19/2018
Thank you very much. David was extremely helpful and professional. The Chargerback system worked perfectly.
- Robert R.
A guest of Eldorado Hotel & Spa - 4/20/2018
THANK YOU SO MUCH, FOR SENDING MY PHONE, THANK YOU, THANK YOU
- Willie C.
A passenger of United Airlines - 4/19/2018
very efficient process
- John W.
A passenger of United Airlines - 4/18/2018
Thank you Thank you for your help
- Duane W.
A passenger of United Airlines - 4/18/2018
I can't thank you enough...my life was in that wallet...I'm 66 yes old have have NEVER lost my wallet so thank you, again , for getting it back to me...With Appreciation....Michelee
- Michelee C.
A passenger of United Airlines - 4/17/2018
You're the best! I can't thank you enough. I thought it was a long shot that I would ever see the little wallet again. The person at United who took my info last night at midnight when we got home from Boston was amazing. Very pleasant and helpful. I wish I had her name to give you but I didn't ask her to spell it and so I don't remember it. Maybe you have it on the report. Thank you so much for taking this small loss as seriously as you would have done for a much more expensive item. Thank you again to everyone involved, Your efficiency and assistance is very much appreciated. I was sad that I had not been more mindful of what I was doing with my belongings, and yet happy that someone turned it in, and that you processed my request so quickly. Sincerely,
- Cecile C.
A passenger of United Airlines - 4/17/2018
The service from United was amazing- so efficient and so friendly. Thank you SO MUCH!
- Daniel J.
A passenger of United Airlines - 4/16/2018
Could not be more thrilled with this process! Extremely efficient and communicative. Beyond impressed and grateful!
- Nikki S.
A passenger of United Airlines - 4/16/2018
THANK YOU SO MUCH!!!! I am so thrilled to get my bracelets back!!! Thanks for the prompt answer and the easy way I can pay to have it shipped. HOORAY! THANK YOU!!!
- Sarah S.
A guest of Double Tree Anaheim Orange County - 4/14/2018
Thank you so much. You're the best and it will definitely not go unnoticed for future air travel. That Kindle contains hundreds of my favorite books and I'm so thankful it's coming home. Thank You again.
- Matt K.
A passenger of United Airlines - 4/13/2018
Fantastic service!
- Ariella L.
A guest of Hilton Grand Vacations Club The Elara - 4/13/2018
The two shirts arrived yesterday. Thanks to all that helped!
- William R.
A guest of South Point Casino - 4/13/2018
Your system worked great thank you so much for finding and returning my wallet with money in tact.
- Allen D.
A passenger of United Airlines - 4/13/2018
Great customer service from Grest team!!
- Sunny P.
A guest of Carnival Cruise line - 4/13/2018
Thank you for the prompt shipment. I live in Japan, but I received lost item in a week since I reported. Good service. Thanks a lot!
- Hirotaka T.
A passenger of United Airlines - 4/13/2018
Thank you for finding my iphone!!
- Anthony D.
A passenger of United Airlines - 4/13/2018
Thank you !!Glad to know this excellent service !!
- Lourdes M.
A passenger of United Airlines - 4/13/2018
I have got my iPad today. Thank you for good information and service :-)
- Marit E.
A passenger of United Airlines - 4/12/2018
Customer service excellent. My item was found within 2 hours of reporting. Still waiting for package to be delivered.
- Harriett K.
A guest of Royal Caribbean International - 4/10/2018
Great great service!
- Amrish P.
A guest of Royal Caribbean International - 4/9/2018
Super customer service. Everyone was so helpful, kind and the gentleman I spoke with today shipped the phone same day. I am so pleased with the service! Thank you!
- Suzanne M.
A guest of Busch Gardens Williamsburg - 4/8/2018
Amazing and very quick service
- Kris T.
A passenger of United Airlines - 4/7/2018
Thank you so much for returning my purse to me!
- Annette S.
A guest of Ballys Atlantic City - 4/6/2018
It was a smooth and easy process to get my jacket back.
- Sean S.
A guest of Nugget in Sparks Nevada - 4/6/2018
Thank you so much for recovering my wife's bracelets, which have great sentimental value to her, being in her possession for so many years. Our special thanks to the housekeeper who found it, may she be blessed for her honesty.
- Vincente Q.
A guest of Venetian Palazzo Resort and Sands Expo - 4/7/2018
Thankyou! Greatly appreciated
- Alanna G.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 4/7/2018
Very pleased with service and happy to have ipad back, thank you very much
- Jonathan L.
A passenger of United Airlines - 4/6/2018
Justin was amazingly helpful with locating my laptop, from start to finish. Thank you!
- Kristen P.
A guest of Bellagio - 4/5/2018
I appreciate you guys finding my brush. Good job!!
- Darnell L.
A guest of Embassy Suites Airport Convention Center - 4/4/2018
Thanks, great service!
- Marc B.
A passenger of United Airlines - 4/4/2018
Thankyou so much the papers were very important I had a wonderful time
- Gloria I.
A guest of Venetian Palazzo Resort and Sands Expo - 4/3/2018
I want to thank you for finding my phone. I truly appreciate it!!
- Tamara A.
A guest of Westgate Resort and Casino - 4/3/2018
Dear United Airlines,I like to thank you for helping me get my wallet back. The wallet arrived with all my cards and money inside. For that I am very grateful. Best regards to all your team.
- Joana C.
A passenger of United Airlines - 4/3/2018
so easy to use. I received my phone today after just reporting it missing late Thursday. thank you so much.
- Annmarie W.
A passenger of United Airlines - 4/2/2018
Awesome Customer Service! Veronica helped me.
- Diana G.
A guest of South Point Casino - 4/2/2018
Speedy service
- Donna S.
A guest of Bellagio - 4/2/2018
Extremely thankful for your service
- Carmen L.
A guest of Vail Mountain Ski Resort - 4/2/2018
You guys are GREAT!! Thank you for your service and integrity. I thought I'd never see it again.
- Susan L.
A passenger of United Airlines - 3/30/2018
AMAZING service from InterContinental Miami hotel! Thank you!
- A.R.
A guest of InterContinental Miami - 3/29/2018
Lost my Kindle in Costa Rica. United Airlines found it and returned it to me in Wisconsin! Thank you!!!
- Patricia R.
A passenger of United Airlines - 3/28/2018
Many thanks to the kind person who found my iphone I left in the bathroom in Terminal 7 at LAX. Many thanks to Kathy, who contacted my sister at the phone number we left using "Find my iPhone". And many thanks to whomever is on the other end of Chargerback who shipped my phone out today! I am grateful.
- Jan M.
A passenger of United Airlines - 3/27/2018
Thank you very much. I realized that I left the tablet behind as I reached the airport. I was very upset with myself but your prompt attention turned me around. Much appreciated.
- Peter D.
A guest of Venetian Palazzo Resort and Sands Expo - 3/27/2018
Jimmy was extremely helpful and was a pleasure to work with. Helped though the whole process, thanks again Jimmy.
- Richard L.
A guest of Golden Nugget Las Vegas - 3/27/2018
Hotel staff found my missing glasses and successfully shipped them back to me (in NY!)You guys are amazing!!! Thank you!!!
- Susan T.
A guest of MGM Grand - 3/26/2018
Super!! Thanks for the info and the package
- Sid P.
A passenger of United Airlines - 3/25/2018
Thank you so much for your speedy response and help retreaving my ID.
- Mary M.
A passenger of United Airlines - 3/25/2018
What a quick and efficient service! Thank you for notifying me of my found wallet so quickly and sending it back in the same day! This was truly a stress relieving process :)
- Eleni K.
A passenger of United Airlines - 3/24/2018
Thank you James in Security!
- Steven M.
A guest of Hotel Captain Cook - 3/24/2018
Thanks so much for recovering my item. Extremely efficient service. This is why AC is the best airline in the world. Thanks again.
- Phil R.
A passenger of Air Canada - 3/22/2018
I am thrilled with the speed and efficiency of this service!!! The immediate feedback to the interim updates to the conclusion. Really fantastic.
- Barbara D.
A passenger of Air Canada - 3/22/2018
Thank you for reuniting us with the phone. It's not so much the phone itself, but rather the videos and photos our 10-year old took while he was enjoying his stay at your beautiful hotel. Very kind regards.
- Todd L.
A guest of Treasure Island - 3/22/2018
Thank you so much. You found it and I received it safely! Amazing!!!
- Susan S.
A passenger of United Airlines - 3/21/2018
This was an incredibly efficient process. Thank you very much for getting my kindle back to me.
- Mark H.
A passenger of United Airlines - 3/21/2018
Fantastic Service. Also great service with the staff of United.
- Natasha B.
A passenger of United Airlines - 3/21/2018
Very efficient service!
- Linda H.
A guest of Harrahs Gulf Coast - 3/21/2018
Thank you for returning my cellular telephone lost on my return flight. The telephone was quickly found and returned. Thanks again for great flights.
- Larry B.
A passenger of United Airlines - 3/20/2018
The process to get my lost pants was easy and the employees at the hotel were very helpful.
- Jacob H.
A guest Palms Casino Resort - 3/20/2018
Love this service, very convenient. Thanks again!
- Chris K.
A guest of Venetian Palazzo Resort and Sands Expo - 3/19/2018
Perfect
- Karen L.
A guest of Venetian Palazzo Resort and Sands Expo - 3/17/2018
Fast, supportive, and reliable
- Christian F.
A guest of Six Flags Fiesta Texas - 3/16/2018
Received my items today GREAT!!! THANK YOU!!
- Yolanda M.
A guest of Hilton Pointe Tapatio Cliffs - 3/15/2018
So Easy...
- Todd H.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 3/16/2018
My Kindle arrived. Thank you for finding it and returning it to me.
- Richard S.
A passenger of United Airlines - 3/15/2018
Very surprised, I thought I would never see my very important iPad again!Great job and thank you so very very much!
- Rhonda C.
A passenger of United Airlines - 3/14/2018
I appreciate your persistance in finding and returning my IPad. I am very appreciative of your efforts. Thank you.
- Charles P.
A passenger of United Airlines - 3/14/2018
I am extremely pleased with the rapid response that United Airlines gave to my lost I Pad. I had given it up for lost and was planning to purchase a replacement. The speed that United Airlines responded has saved me hundreds of dollars.
- James G.
A passenger of United Airlines - 3/14/2018
Wanted to thank everyone for the very quick return of my lost items.
- JoAnne B.
A guest of Excalibur Hotel and Casino - 3/13/2018
Very satisfied. Your team treated my lost laptop
- Brinn W.
A guest of Hilton Orlando Lake Buena Vista - 3/13/2018
Thanks for yours service
- Nestor B.
A passenger of United Airlines - 3/12/2018
Awesome service! The United representaive was super friendly and helpful!
- Paul E.
A passenger of United Airlines - 3/12/2018
I thank you so very much for all the help that the Mandalay staff helped in getting my phone returned to me. As soon as I was in touch with a person, My phone return happened quickly. On our visit to Las Vegas We were very impressed with the helpfulness with all the people. Other than my phone loss our trip was great. Thank you so much for all your help. Sue Wise
- Sue W.
A guest of Mandalay Bay Delano - 3/12/2018
I was very impressed with the process in which my glasses were quickly located, packaged, and returned. Nicely done!
- Eric S.
A guest of DoubleTree Seattle Airport - 3/12/2018
I am so amazed the process of my Lost and Found Claim. MGM Staff was so helpful and prompt! Thank you, thank you, thank you
- Joann R.
A guest of MGM Grand - 3/8/2018
Received items in a timely manner Thanks
- Kate K.
A guest of Hilton Grand Vacations Parc Soleil - 3/9/2018
Phone back with me...fast...thanks
- Ebenezer D.
A guest of Carnival Cruise Line - 3/9/2018
Super easy process. Thank you for your services provided.
- Michael Y.
A guest of Paris Las Vegas - 3/9/2018
Great return. Thank you.
- K.T.
A passenger of United Airlines - 3/8/2018
This saved my life...my life was on my missing camera, thanks so much for this service
- Kristin T.
A guest of Great Wolf Lodge Pocono Mountains PA - 3/8/2018
WOW. I'm sure I am more excited than most because my item was found. But overall impressed with this system!
- Danielle F.
A guest of Breckenridge Ski Resort - 3/7/2018
Very helpful! Showed genuine concern. Julie in Lost and Found in baggage claim/SFO was outstanding. Thank you!
- Kenton H.
A passenger of United Airlines - 3/7/2018
Thank you, arrived in perfect condition
- William H.
A passenger of Air Canada - 3/7/2018
Thank you so much for finding and getting my phone back to me in record time. I lost it about a year and a half ago and didn't want to go through that again. Hope I can hold on to it from now on but if I loose it again I hope it's at the Mirage. Great job by all involved!
- Michael M.
A guest of Mirage - 3/6/2018
Thank you very much for finding my keys and sending them to me. I really didn't expect to see them again.
- Robert T.
A passenger of United Airlines - 3/6/2018
United did a good job getting my lost Ipad back to me. Thanks.
- Barbara R.
A passenger of United Airlines - 3/6/2018
Please thank the Sandcastle Inn (Pismo Beach) for their excellent and timely service in delivering the item.
- Jim H.
A guest of Sandcastle Inn - 3/5/2018
Thank you so much for being so prompt and finding my item so quickly and getting back to me so fast. It's much appreciated!
- Hannah E.
A guest of Mandalay Bay Delano - 3/4/2018
Thank you
- Marlin P.
A guest of Hilton Grand Vacations Parc Soleil - 3/3/2018
I'm very happy with the quick response! Glad they found my article. Thanks for your assistance!
- Joseph G.
A guest of Hilton Ft Collins - 3/3/2018
Amica was extremely patient and helpful. Great customer service experience.
- Stephanie B.
A guest of Travelers Aid DFW - 3/2/2018
Excellent Customer Service from phoning and having a live person answer after a few rings to completion. It was customer service at its best. Love it.
- Sharman Y.
A guest of Travelers Aid DFW - 3/2/2018
Excellent service by Lucy!
- Joe B.
A guest of Wekopa Resort & Conference Center - 3/2/2018
Thank you for your quick response. I have received my items via mail. Mahalo
- Jesse G.
A guest of Hilton Hawaiian Village - 3/1/2018
Amazing! Dallas lost and found was so friendly and easy to work with. Impressed that my iPad was held onto!!! Thank you!
- Danielle W.
A guest of Travelers Aid DFW - 3/1/2018
Great service
- Paul M.
A passenger of United Airlines - 2/28/2018
Thank you mark for getting my wallet returned. I landed in LA broke and because of you I am able to enjoy they rest of my trip
- Kassie G.
A passenger of United Airlines - 2/27/2018
Super impressed with this. I received a confirmation that my item had been found within 30 minutes, and the item was back in my possession the next day! I never imagined such a quick response time. Thank you!
- Kendall D.
A guest of MGM Grand - 2/27/2018
excellent fast service
- Paul C.
A guest of Beau Rivage Resort and Casino - 2/26/2018
Thank you for overseeing that my purse and all it's contents were delivered to me! So appreciate your professional actions on my behalf.
- Nancy M.
A guest of Silverton Casino & Hotel - 2/25/2018
Thank you very much for your kind help.
- Insuk M.
A passenger of United Airlines - 2/26/2018
Awesome.
- Daria S.
A passenger of United Airlines - 2/25/2018
Thank you. I received my item
- Naeem K.
A guest of Monte Carlo Resort and Casino - 2/25/2018
Thank you all so much! We had an amazing time!
- Wanda B.
A guest of Great Wolf Lodge Concord NC - 2/25/2018
Y'all are awesome, I had my wallet and cash returned after I forgot it in a locker.Thanks so much !
- Alan G.
A guest of Busch Gardens Williamsburg - 2/24/2018
Thank you very much for sending me my things! Favorite pillow!! Favorite hoody!!
- Tyler F.
A guest of Nugget in Sparks Nevada - 2/24/2018
Very timely, easy to fill out the list item report, updates were consistent and you found my IPhone. Very pleased with this service.
- Amy B.
A passenger of United Airlines - 2/24/2018
Ridden United for many years. This recovery and shipping my iPad on same day as lost report just amazing. I'm a loyal customer forever.
- Philip E.
A passenger of United Airlines - 2/23/2018
I cannot tell you how happy I am to have received back my Kindle. This service is excellent and I am so happy you offer it. Please thank the honest person that found it if he/she works for United. I appreciate honestly immensely. Thanks so much.
- Elizabeth M.
A passenger of United Airlines - 2/23/2018
A big thank you to Suzanne and the rest of the staff for doing everything possible to get my son's stuffed animal back to him. You guys are lifesavers.
- Robert A.
A guest of JAY PEAK RESORT INC - 2/23/2018
So grateful to get iPad and contents returned. Thank you
- Mary T.
A passenger of United Airlines - 2/21/2018
Air Canada and it's aircraft cleaning crew are to be thanked for their excellent service. We were reminded to ensure we had all our belongings in our possession
- Gerald F.
A passenger of Air Canada - 2/21/2018
Great service!
- Yassira M.
A guest of Westgate Palace Resort - 2/20/2018
Thanks so much, I didn't even report it missing, technology is awesome.
- Frederick K.
A passenger of United Airlines - 2/20/2018
My thanks to United in Austin for being so well organized for handling lost items.
- Tom S.
A passenger of United Airlines - 2/20/2018
I don't know why it took almost 5 months for my wallet to be recovered (perhaps it was swept under something), but I very much appreciate it being returned to me in better condition than when I lost it, and everything in it was returned, down to the last penny. Thank you so much!!
- Harriett R.
A passenger of United Airlines - 2/20/2018
Carol was pleasant, responsive and just awesome! So happy to have recovered our lost item! Grateful!
- Kristin G.
A guest of Travelers Aid DFW - 2/20/2018
Thank you very much for your very professional and prompt service a credit to your airline, very appreciated.
- Gerard W.
A passenger of United Airlines - 2/19/2018
The service was great. The survey took some time to highlight my selections.
- Charlotte L.
A passenger of United Airlines - 2/19/2018
God Bless MGM Grand and CeeCee for their integrity for finding and returning my ring!!!!!!!!!!
- Carney H.
A guest of MGM Grand - 2/18/2018
great job
- Robert W.
A guest of Royal Caribbean International - 2/19/2018
Thank you so much, I have not believed that I will get my Kindle back.
- Nina F.
A passenger of United Airlines - 2/19/2018
Excellent response to lost and found inquiry. Thanks
- Manuel F.
A passenger of United Airlines - 2/18/2018
Saved me many hours of worry and time! Thanks.
- Joan F.
A passenger of United Airlines - 2/17/2018
The package arrived. Thank you so much!
- Myra M.
A guest of Ocean Oak Resort - 2/16/2018
Wonderful service
- Pablo S.
A guest of Red Rock Casino Resort Spa - 2/16/2018
Thank you!!!!!!!!!!!!!!
- John C.
A guest of Carnival Cruise Line - 2/16/2018
Got the item in the mail Thursday 2/15--Wow what speedy service!!
- Robert L.
A guest of WDW Swan and Dolphin Resort - 2/15/2018
thank you for your assistance in returning my wallet
- Stephen L.
A guest of Travelers Aid DFW - 2/15/2018
My parcel containg my Dell Inspiron laptop arrived in perfect condition... great packagingMany thanks to Sunill for all his help....a great company representative....Many thanks
- Shirley N.
A guest of Travelers Aid DFW - 2/14/2018
Thank you for being honest and returning items I left my room I really appreciate it your hotel is an example of honesty
- Debbie M.
A guest of Harrahs Resort Southern California - 2/13/2018
Incredibly helpful system!
- Sierra H.
A guest of Heavenly - 2/13/2018
Very impressed with your service. I received my lost item today and am very happy!
- Tbp.
A guest of Carnival Cruise Line - 2/13/2018
So happy to have IPad, so many new baby pics
- Nancy C.
A passenger of United Airlines - 2/12/2018
Without question the best most efficient thorough and pleasant airline lost experience I have had on any airline - all the others could follow your lead, congratulations.
- John H.
A passenger of United Airlines - 2/11/2018
Awesome service
- Shanna W.
A guest of Carnival Cruis Line - 2/10/2018
I would like to especially thank Joe in Security for his timely response on handling my request for finding my check book.I so appreciate that he did not waste time in retrieving my goods. as I was a nervous wreck about leaving it in a draw. It arrived back to me yesterday. Thank you much Joe.
- Jamie R.
A guest of Ballys Las Vegas - 2/9/2018
Thank you so very much for the work you put into finding my items. I am so very greatfull to all of you. Sincerely
- Saundra B.
A guest of Carnival Cruise Line - 2/9/2018
Just another reason I will stay at the Golden Nugget next time in Las Vegas. Excellent service and a great hotel
- James F.
A guest of Golden Nugget Las Vegas - 2/8/2018
I am so thrilled to have my phone back! This service has been so comforting and so appreciated! I wish I knew who personally turned in my phone to lost and found. Thank you so very much!
- Nicholas S.
A passenger of United Airlines - 2/6/2018
I wanted to thank Security for being so attentive and efficient on this matter. It is only a blanket, however, has a lot of sentimental value, so, thank you!!
- Margaret S.
A guest of LUXOR Las Vegas - 2/5/2018
I can't thank you enough for finding and sending back my phone to me.
- Wendy O.
A passenger of United Airlines - 2/3/2018
Thank you so much!!! You guys are life savers
- Mark D.
A passenger of United Airlines - 2/3/2018
Thank you so much!! I never thought I would get my purse back, let alone my wallet with everything intact including my cash......I know that in my heart one of your amazing Allegiant employees found my purse and was kind and honest to return my purse with everything inside....there are good people in this world I will always believe that in a wild and crazy place we live.....I truly appreciate your prompt and dedicated service to your customers.... I cannot thank you enough:)
- Laurie H.
A passenger of Allegiant Travel - 2/2/2018
Great service, I real life saver. Thanks,
- Robert M.
A passenger of United Airlines - 2/2/2018
Amazing service!! Very impressed with the use of technology and nimble response. Thank you!
- Sheila R.
A passenger of United Airlines - 2/1/2018
Thank you for your service, this solution works really well. (and of course a good finish which helps)
- Johan D.
A passenger of United Airlines - 1/31/2018
My experience with United lost and found was great! After submitting a lost item report it took less than a day for them to find my item and the text message and email notifications were extremely useful.
- Brittany W.
A passenger of United Airlines - 1/30/2018
A grateful thank you to Nina at University Plaza for finding our missing items so quickly and mailing them immediately.
- Gillian D.
A guest of University Plaza Hotel - 1/29/2018
I really wish I could remember the name of the person that helped me locate my work cell phone when I called in... She was Very Very polite and helpful...she located the item while we were talking and enabled it to be return overnight shipping... THANK YOU!!!
- Steven K.
A guest of Bellagio - 1/29/2018
I so appreciate you guys finding my sons pendant. Even though no monetary value, a great sentimental value. Thanks again.
- Juli K.
A guest of Great Wolf Lodge Mason OH - 1/28/2018
WONDERFUL!! THANK YOU SO MUCH.
- Thomas S.
A passenger of United Airlines - 1/28/2018
I could see your devotion to your duty and the desire to win the trust of your customer by putting your efforts in locating and dispatching the article to the customer. Thank you and may Jesus bless you abundantly with every good thing in your life. Luke
- Lukaratnam D.
A passenger of United Airlines - 1/26/2018
I appreciate you and your service. I received my lost item this afternoon and I cannot tell you how pleased I am... Thanks to you and the person who found it and turned it in...
- Ella M.
A guest of Hilton Los Angeles Universal City - 1/26/2018
Wonderful service and great follow-up !
- Al Q.
A guest of LUXOR Las Vegas - 1/26/2018
Thank you so much for all your help, I'll really appreciate it
- Edna J.
A passenger of United Airlines - 1/26/2018
Thank You A's bag arrived this afternoon safe and sound. Greatly appreciate your prompt and efficient service!
- Diane P.
A passenger of United Airlines - 1/25/2018
Nora was absolutely awesome! She was very patient with me as I was very stressed about leaving my laptop at the airport. She showed exceptional customer service skills and made me feel calm and assured that she would take care of me. I really appreciate it!
- Matthew H.
A guest of Travelers Aid DFW - 1/25/2018
Very pleased at the effort made by United to find my lost headphones and managing to do so. Much appreciated!
- Andrew P.
A passenger of United Airlines - 1/25/2018
Lost and Found Coordinator is helpful and efficient. Thanks for contacting me for the stuff left at the hotel. Appreciate it
- Tiffany Y.
A guest of WDW Swan and Dolphin Resort - 1/23/2018
Thank you very much for your quick response. You have a very efficient staff. I was amazed at the response time. I am spreading the word.
- Sanjeev G.
A passenger of United Airlines - 1/24/2018
Great.... I really appreciate your good work. Thanks again
- Peter L.
A passenger of United Airlines - 1/22/2018
You all are a blessing in disguise. Not only are the stays at South Beach super but the staff and taking care of the customers are fantastic. I never thought that I would see my keys again since I didn.t even know where I had lost them. The lost and found is great and I was notified in less than 24 hours that they had my keys. Thank you thank you thank you
- Ronald J.
A guest of Holiday Inn Club Vacations South Beach Resort - 1/21/2018
Good service. Found item in a couple days, shipped it the day after. Kept me updated on progress via email too.
- Alison B.
A passenger of United Airlines - 1/21/2018
Thank you so much for finding and returing my ipad. I found the service easy to use and appreciated the corresponding updates.
- Patricia P.
A paddenger of Air Canada - 1/19/2018
Very happy with the results
- Patricia P.
A guest of Caesars Atlantic City - 1/19/2018
thank you Cosmo staff for helping me get this back!
- Chris A.
A guest of Cosmopolitan Las Vegas - 1/19/2018
Thanks for finding my wallet and for returning it to me promptly. I appreciate it very much.
- Matt B.
A passenger of United Airlines - 1/18/2018
You all at United are awesome!!! You kept me informed of your search ALL fall
- Mary M.
A passenger of United Airlines - 1/18/2018
This was such an easy and awesome process! So grateful to the security dept for tracking down my daughters wallet and contacting me immediately! SOOOO Grateful!
- Karen B.
A guest of The Signature at MGM Grand - 1/17/2018
great service
- David R.
A passenger of United Airlines - 1/17/2018
Great service - efficient and easy to use
- Carol D.
A passenger of United Airlines - 1/16/2018
I could not believe my lost item was found and mailed to me within one week!! It was a sentimental item that was not easily replaced, so getting it back was awesome!! Great job and thank you!!
- Nanette B.
A passenger of United Airlines - 1/16/2018
Thank you SO much for returning my bag- I'm so grateful!
- Ken H.
A passenger of United Airlines - 1/16/2018
Thank you so much to Debbie at the Nugget for going above and beyond to make sure we get our property back!
- Vicki S.
A guest of the Nugget in Sparks Nevada - 1/16/2018
Thank you very much for tracking me down and returning my lost item in a timely manner.
- Michael U.
A passenger of United Airlines - 1/15/2018
Thank you! I'm happy to use my iphone again!
- Kumiko T.
A guest of Hilton Hawaiian Village - 1/13/2018
I recovere my item, including money. I am very impressed!
- Lina S.
A passenger of United Airlines - 1/11/2018
everything went to smooth. it almost scared me how good it was.
- Pat P.
A guest of Red Rock Casino Resort Spa - 1/11/2018
The security team was amazing! I had left my really expensive pair of prescription glasses in my suite, they were recovered quickly and the security team was on top of it. Gabriel helped me with all of my questions and concerns and made sure I received my glasses in one piece. I really appreciate all the help and friendliness I received from their team.
- Sylvia S.
A guest of Great Wolf Lodge Southern California - 1/11/2018
Thank you so much for being so deligent and finding my items!
- Catalina S.
A passenger of United Airlines - 1/11/2018
Thank you for the timely, courteous service. Very much appreciated
- Tim V.
A guest of Travelers Aid DFW - 1/11/2018
It's quite amazing to get an email from you 4 months after reporting my iPad got lost. It's highly appreciated. This is why I love flying with United. Thank you!
- Tsipi Y.
A passenger of United Airlines - 1/10/2018
I received the items that I left at the Hilton Resort in Sedona. Thank you for you help in this matter
- Frances P.
A guest of Hilton Sedona Resort - 1/10/2018
I am really appreciate the service provided by Carnival Cruise on finding and returning my lost tablet. This is one reason why Carnival is my only Cruise line. Thanks!!
- Ralph T.
A guest of Carnival Cruise Line - 1/10/2018
I did not know this even existed, a United representative contacted me and asked if I left and item on the plane, I said yes and described the item and she sent me a link to report and pay for the shipping, what a great service she provided, i had written my item off after i left it on the plane and planned on never getting it back. She was amazing.
- Lauren S.
A passenger of United Airlines - 1/10/2018
I can never say thank you enough to the people who was honest and trustworthy to return my jewelry. It was a stupid thing on my part, but you guys turned my stupidest into a blessing. I will forever have faith and trust in Six Flags and their employees.
- Skeeter T.
A guest of Six Flags Over Texas - 1/9/2018
Thank you for your professionalism and courtesy! Your staff made my oversight easy to fix!
- Shelley M.
A guest of Hilton Chicago OHare - 1/9/2018
It was found. I got my stuff back. My fauth in humanity has been restored. thank you to all in the return chain.
- Mike O.
A passenger of United Airlines - 1/8/2018
You have no idea how much that bee means to my daughter. Thank you SO MUCH!
- Elizabeth M.
A guest of Great Wolf Lodge Wisconsin Dells - 1/8/2018
I am very impressed that you contacted me about the items left in our room! Thank you for the outstanding service!
- Joan G.
A guest of Sandcastle Inn - 1/6/2018
Thank you from the bottom of my heart!
- Robert T.
A guest of Carnival Cruise Line - 1/6/2018
Amazing! Thank you!!!
- Alice W.
A passenger of United Airlines - 1/6/2018
I don't know if you are part of Sun Country Airlines or an independent contractor, but whoever you are should be in charge of organizing and running the government. My experience with you was perfect. Filing the report was simple, feedback was timley and you found my item. It seems like every step of the way had been carefully thought out to insure a positive experience for the customer. Thanks
- Richard A.
A passenger of Sun Country Airlines - 1/5/2018
United airline did excellent job for lost and found. We left my bags containing two laptop on the flight after we arrived at airport, we are very anxious and sad, and is not sure if we can get it back. Wendy at lost and found from IAD called me, we are very happy with united airline's service. We appreciate their work, Thank you, United airline !!
- Dawen B.
A passenger of United Airlines - 1/5/2018
I am very happy that you found my iPad!!
- Christiani S.
A passenger of United Airlines - 1/4/2018
Very efficient program.
- Donald J.
A passenger of United Airlines - 1/4/2018
Great Job!
- Charles M.
A passenger of United Airlines - 1/4/2018
The process was very fast. Thank you
- Jose M.
A guest of Caesars Palace - 1/3/2018
Fabulous service instead of spending time at the counter I processed the claim and it was imediialey proceeded. The noticifacation was prompt and the return was flawless thru usps. They texted me every step of the wayand I received my intact wallet asap. Thanks so much I will highly recommend your service to any one who inquires you are awesome
- Tris S.
A passenger of United Airlines - 1/3/2018
Great and fast service!
- Krishia H.
A guest of The Signature at MGM Grand Security L and F - 1/3/2018
Thank you so much for returning my laptop!
- LeeAnn S.
A passenger of United Airlines - 1/3/2018
Thank you for having a business in place to return items, "Left Behind." This is my son's fleece and he will be very happy to have it back!
- Joan M.
A guest of Paris Las Vegas - 1/2/2018
Thanks for very good and the prompt response
- David K.
A passenger of United Airlines - 1/2/2018
Thank you for finally getting my clothes on the way to me. Happy New Year and see you again soon.
- Alicia T.
A guest of Harrahs Cherokee - 2/2/2018
Awesome service
- Siddhesh K.
A passenger of United Airlines - 1/2/2018
This was an easy way to get my box back. Thanks
- Kimberly C.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 1/2/2018
A great service!
- Glen W.
A passenger of United Airlines - 1/2/2018
Thank you for making this process easy.
- Bobbi M.
A passenger of United Airlines - 12/27/2017
Thank you so much for the attention you gave to my loss!
- Sally S.
A passenger of United Airlines - 12/29/2017
I am so grateful that my item was recovered and is now back in my possession. Thank you
- Glennda M.
A passenger of United Airlines - 12/29/2017
Very well done! From the first person I spoke with to Nora, who called me once my items were found, the staff there handled things very well. The email forms were simple and easy to use. I left my laptop and iPad at security at 4:30 on 12/21 and by 2:00 on 12/22 they were being Fed Ex'd back to me. Painless and easy. Thank you!
- James O.
A guest of Travelers Aid DFW - 12/29/2017
Many thanks to those involved in finding my bag with 2 very important books to me.
- Bonnie S.
A passenger of United Airlines - 12/29/2017
Absolutely phenomenal support. Thank you very much for all your help
- Patricia H.
A guest of Travelers Aid DFW - 12/29/2017
I left my kindle in hotel on bed when we checked out. We emailed the hotel the next day when i realized i had left it. They reaponded right away. The kindle was found right where i had left it it was send to me I received it 3 days later. I honestly didnt think I would have gotten it back. I want to thank you all so much. This vacation and stay at you hotel was such an amazing vacation I hope to come back one day.
- Sandi D.
A guest of The Grand Hotel at the Grand Canyon - 12/29/2017
Got my wallet back safe and sound . thank you
- Karen C.
A passenger of United Airlines - 12/28/2017
Marco at Westgate was AMAZING! He helped me through my drama ALL THE WAY!!! Thank you so much
- Odette J.
A guest of Westgate Resort and Casino Lost and Found Dept. - 12/29/2017
fast and efficient, I'm very satisfied
- Linda K.
A guest of Hilton Grand Vacations Club The Elara - 12/28/2017
Item arrived promptly, 2 days before original estimate. Very pleased to get item back.
- Myron J.
A guest of Caesars Palace - 12/28/2017
After 3 months finally I got back my iPad. Thanks Micole thak you helped me to identify my iPad.
- George W.
A passenger of United Airlines - 12/28/2017
Grateful to united for finding our package at busy time of year. Many thanks
- Jody A.
A passenger of United Airlines - 12/28/2017
This is the first time I've left a luggage in the airplane. United Airlines' Staff were very proffessional and comforting in handling my situation. They even filled out the lost report for me. They knew how important it was to get my item back as soon as possible cause it is my breathing machine (BiPAP Machine). Thank you very much United Airlines. You guys rock.
- Andy A.
A passenger of United Airlines - 12/29/2017
System worked great.
- Royce R.
A guest of Excalibur Hotel and Casino - 12/29/2017
awesome! I can't believe I got my phone back! thank you!
- Jennifer J.
A passenger of United Airlines - 12/29/2017
Thank you for quick response and economical freight return costs.
- Stanley J.
A guest of Hilton Vancouver - 12/21/2017
I am impressed!
- Tucker H.
A guest of Carnival Cruise Line - 12/21/2017
hadn't realized I left my Kindle on board. Thank you for notifying me that I had. What great customer service!
- David W.
A passenger of United Airlines - 12/20/2017
I had all but given up but United didn't so 4 months later they found it. Kudos to Melissa for all her help
- Diana R.
A passenger of United Airlines - 12/19/2017
I was impressed first that you found and are returning my ipad but extra impressed with Kalid at the lost and founnd desk. He was helpful, polite, professional and cheerful. Thank you, and Merry Christmas to all
- Lorraine A.
A passenger of Air Canada - 12/19/2017
dear ladies and sirs we want to say so much thank you to you for refinding our money. We were so happy when we got it back at the airport . We wish you all a very good christmas and a happy new year . Thanks for all you have done for us . We will never forget it . I hope my english is not so bad so you can unterstand what i mean. With the best wishes to you
- Klaus M.
A happy Chargerback user - 12/19/2017
very good and fasrt service. Thank You
- Don S.
A guest of Silver Sevens Hotel and Casino - 12/18/2017
Thank you so much for staying in touch with me and following through. You're amazing!
- Joshua S.
A passenger of United Airlines - 12/18/2017
Service was great.
- Neva F.
A guest of Ramada Topeka Downtown Hotel and Convention Center - 12/18/2017
Excellent! Fast service with good result! Thanks!
- Alice C.
A guest of Harrahs Resort Southern California - 12/18/2017
This was one of the most amazing examples of customer service that I have ever seen. The fact that my Kindle was found and returned within 10 days is outstanding. GREAT Customer Service United.
- Joe L.
A passenger of United Airlines - 12/16/2017
James at Housekeeping was very helpful!
- Pat K.
A guest of Tropicana Evansville - 12/15/2017
Thank you very much for finding my item for United Airlines for recovering it so quickly.
- Robert D.
A passenger of United Airlines - 12/12/2017
Excellent response especially from the staff at MCI who tracked me down in the frist place - well done
- Graham A.
A passenger of United Airlines - 12/12/2017
Your team did a great job in finding my Kindle and getting it back to me in record time. Great communications as well. Very satisfied customer.
- Stephen D.
A passenger of United Airlines - 12/13/2017
Thank you so much for your prompt return of my forgotten item.
- Sandee W.
A guest of Hilton Los Angeles Universal City - 12/15/2017
Thank you to the dolphin especially Jose and the girl I last spoke to who really seem to care after other people did not
- Paula S.
A guest of WDW Swan and Dolphin Resort - 12/13/2017
Excellent response time and service.
- Sherry K.
A guest of Royal Caribbean International - 12/13/2017
I really happy that I found my laptop and thank you to United Airline and Chargerback!!
- Hanna K.
A passenger of United Airlines - 12/15/2017
Thank you for your assistance.
- Joan A.
A guest of WDW Swan and Dolphin Resort - 12/11/2017
I was surprised they found it. Thank you very much.
- Howard T.
A passenger of Air Canada - 12/9/2017
Thank you ever so very very much !!!!
- Erin M.
A guest of Hilton Myrtle Beach - 12/9/2017
Just want to THANK YOU very much. It's nice toknow that there are some honest and nice people around. Again I thank you.
- Jim F.
A passenger of United Airlines - 12/9/2017
I am one happy cutomers and will recommend United Airlines to everyone I know. I am so happy to hae my iPad back becauses of all the personal information that I did n ot want strangers to get hold of. Thank you so much for finding it right away. I knew where I left it and called as soon as I gt home that night. It was a small iPad and I had thought it was down in the bottom of the pocket under the magazine, safety card, etc Again you have made my Christmas. Thank you again. Warmest regards - Happy Holidays!
- Marie H.
A passenger of United Airlines - 12/8/2017
Easy to use lost and found. Would be nice to ship small items at no charge for your Diamond members!
- Fred D.
A guest of Harrahs Cherokee Valley Resort - 12/7/2017
RC was very helpful in helping me find my lost items. The staff was patience and informative.
- Carine B.
A guest of Royal Caribbean International - 12/6/2017
I truly never thought I would see this iPad again. Thanks Chargerback!!!
- Dennis B.
A passenger of United Airlines - 12/6/2017
It was less than 12 hours to receive news that my lost item was turned in and sent on its way to me. Great job.
- Barbara D.
A passenger of United Airlines - 12/5/2017
Truly appreciate this service. Wasn't sure where I lost my tab. Hotel/Airport/Ship so I was totally surprised when I received email anout my lost tablet from Carnival. Thank you so much.
- Donna H.
A passenger of Carnival Cruise Line - 12/5/2017
Thank you! Thank you! Thank you!! Miracle workers!!! I so appreciate your help!!! Best wishes,
- Shelley S.
A passenger of Air Canada - 12/5/2017
You guys are AWESOME! I didn’t even call when I realized it was missing - I just figured it was gone forever. What a great surprise that you reached out to me! Thanks so much.
- Suzanne B.
A passenger of American Airlines - 12/4/2017
Thank you so much for your amazing follow through! My clothes arrived and I'm so grateful!
- Patricia P.
A guest of Red Lion Port Angeles - 12/2/2017
Thanks for the good service
- Cassandra H.
A guest of Portland Marriott City Center - 12/3/2017
You guys did a great job. It was quick and reasonable. THANKS!
- Kathleen C.
A guest of Monte Carlo Resort and Casino - 12/3/2017
I called Jeremy this morning, and he was very responsive to my left behind item. I had the paperwork within 2 mins and when I immediately filled out the paperwork, I received a response that my item was shipped. Way to go Jeremy - thank you for excellent customer service
- Mary B.
A guest of Hilton Grand Vacations Tuscany - 12/4/2017
Thank you so muchLost and found dept for the return of keys and propertyHope you all have a great Christmas Thank you !
- Frank J.
A guest of MGM Grand - 12/4/2017
Excellent service - thankyou
- Eleanor C.
A guest of Moana Surfrider A Westin Resort and Spa - 12/1/2017
Excellent service. Thorough and prompt delivery of my lost articles.
- Deborah S.
A passenger of United Airlines - 12/1/2017
Excellent, Superb service
- Pall P.
A passenger of United Airlines - 12/1/2017
Quick easy awsome
- Wendy B.
A passenger of United Airlines - 11/30/2017
Came earlier than expected date , I Really Like
- Enisha S.
A guest of Charlotte Douglas International Airport - 11/29/2017
I am so happy that you were able to locate my iPod and earbuds...it has music on it that is irreplaceable and which I cherish...and for returning it to me so quickly !! Thank you, thank you, thank you ! May your kindness be returned threefold ! Merry Christmas to you all...you folks are the BEST !! Cheers,
- Grace B.
A passenger of Air Canada - 11/29/2017
I so appreciate getting my kindle back
- Sue B.
A passenger of United Airlines - 11/26/2017
I received today the forgotten head phones and the iPod . I'm extremely grateful for your excellent job in finding them and returning them to me in record time!!
- Enrique W.
A passenger of United Airlines - 11/24/2017
Thanks so much for returning my ipad. It was very important to me and an unexpected surprise to ever get it back. Kudos United!!!
- Rosemary H.
A passenger of United Airlines - 11/25/2017
Great Job of returning my item..Thank you
- Meldon L.
A guest of Mirage - 11/21/2017
Great customer service from United!
- John W.
A passenger of United Airlines - 11/20/2017
Amazing! More Info for hotel guests in the front end would be helpful. I didn't know my hotels Partner ID and so it was confusing on how to get the report started. Maybe rename field to Property Search or something like that. Once report was filed dream process.
- Thandi C.
A guest of Portland Marriott City Center - 11/19/2017
Today I'll return the replacement NOOK I purchased thinking I'd never get back the one I lost. You just saved me 200$ and I have my favorite tablet ever!! United is the best. Thank you so much!!
- Emily A.
A passenger of United Airlines - 11/18/2017
Thank you Harris lost and found for such a quick and easy return of my forgotten jewelry last weekend.
- LeeAnn E.
A guest of Harrahs Gulf Coast - 11/17/2017
Many thanks for finding my camera and getting it back to me so quickly! I honestly thought that I would never see it again - and I am so grateful to have it back! THANK YOU!
- Gordon T.
A passenger of United Airlines - 11/16/2017
I am eternally grateful that you were able to find my coat and that you will ship it to me.
- Barbara S.
A passenger of United Airlines - 11/15/2017
Thank you so much for finding and returning my wallet. I am impressed by your service. Wishing you the best.
- Jeong H.
A passenger of United Airlines - 11/15/2017
On a personal note, it was one of those moments when your faith is restored by such honesty ... Your Bellagio team deserves a heartfelt thank you, Fondly,
- Heidi W.
A guest of Bellagio - 11/14/2017
Left my lap top at the airport in Chicago, never thought I would get it back. Received and email the next day. Paid shipping and arrived 2 days later. Thank You!
- Frank J.
A passenger of United Airlines - 11/13/2017
response and speedy reaction time to my situation was fantastic. job well done.
- James M.
A guest of Harrahs Cherokee Resort - 11/11/2017
I received my IPad. Wow what a good service. Thanks
- Guy D.
A guest of Mandalay Bay Delano Lost and Found Dept - 11/12/2017
I thought I had left my nook on the plane. Wasn't sure I would get back and was sure it would be a hassle. This a great surprise and easy to use.
- Kathy P.
A passenger of United Airlines - 11/12/2017
Wow. Just wow!
- Steven K.
A guest of SLS Las Vegas W Las vegass - 11/10/2017
Cedrick was very helpful and called me back in a short matter of time. Wonderful service!
- Elvia Q.
A guest of Four Seasons Hotel Las Vegas - 11/10/2017
Thanks to you and the United Airlines staff for a quick recovery of my phone.
- Michael S.
A passenger of United Airlines - 11/9/2017
You guys are great. Thank you for prompt attention
- Debi B.
A passenger of United Airlines - 11/8/2017
Excellent service
- Lynda B.
A guest of Hilton Orlando Lake Buena Vista - 11/7/2017
FABULOUS SERVICE!!!!!!!!!!!
- Nicki H.
A guestn of the Andrew Hotel - 11/8/2017
Very well handled and so professional! Very pleased with the Elara and Hilton! I'll be back! Thanks so much!
- Andrew D.
A guest of Hilton Grand Vacations Club The Elara - 11/7/2017
My lost item has been returned to me. Thank you for your excellent service.
- Gary L.
A guest of Dollywood DreamMore Resort - 11/7/2017
Wow! Thank you for helping me recover my prescription sunglasses, so easy to use the online form.
- Beth S.
A guest of PLanet Hollywood Las vegas - 11/6/2017
Received keys, thank you so very much for your concern and excellent service. The gentleman I spoke with was exceptional showing concern and taking all my information over the phone, followed through immediately when the keys were found.
- Karen N.
A guest of Atlantis Casino Resort Spa - 11/6/2017
Received phone! Thank you! Thank you!
- Brenda M.
A guest of The Madison Washington DC A Hilton Hotel - 11/3/2017
Love it! Very convenient and efficient!
- Sandy C.
A guest of Tarvelers Aid DFW - 11/4/2017
Lee was very helpful when I called about my left behind purse. He let me know it was found and packed it for shipping as soon as possible. Thank you
- Lisa B.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 11/4/2017
I never thought, in a million years I would see my ipad again. With little to almost no info besides a black carry case and it being a Samsung, you guys were able to find my ipad and get it back to me. Simply amazing! Thank you so much!!!!!!!
- Patsy S.
A passenger of American Airlines - 11/5/2017
Thank you so very much. I had initially thought the message was coming from SFO which was my final destination but when I realized it was Charlottee, NC, I changed thd option and have just paid $42.00 to have it shipped to me.
Thank you for all the effort in tracking, finding and making options available to me to reunite me with my property.
Please thank all those involved in the process for me and reassure them that I am very humbled by their good work and will endeavor to as it were "pass on" their kindness in a similar fashion for the rest of my life.
Thank you
Ever so grateful
- James K.
A passenger of American Airlines - 11/5/2017
Chris went out of his way to ensure that my credit card was returned to me quickly, thanks very much for the great service!
- Steve Y.
A guest of Red Rock Casino Resort Spa - 11/2/2017
Thanks for the amazing service.
- Charles B.
A passenger of United Airlines - 10/30/2017
best service I have seen since I started working at United 31 years ago. Only if all dept. could be as great. Thank you all...
- Richard D.
A passenger of United Airlines - 10/30/2017
Excelent attention. Very well managed the issue and solution.
- Claudio G.
A guest of Travelers Aid DFW - 10/30/2017
My phone has arrived. Many thanks!
- Burnett T.
A guest of Holiday Inn Express San Luis Obispo - 10/28/2017
I really appreciate this service. The process was easy and communications very helpful
- Sarah H.
A passenger of United Airlines - 10/28/2017
Many thanks for getting my phone back to me within a week! Excellent service provided and very appreciated.
- Carol H.
A passenger of United Airlines - 10/26/2017
Thank you so much. I really didn't think you could do it!! You have made me very happy. What a great Airline!!!!
- Anna B.
A passenger of United Airlines - 10/24/2017
Thank you so much for your continued efforts in locating my phone at the Houston Airport. I am very grateful!!
- Kelli G.
A passenger of United Airlines - 10/24/2017
User-friendly claim process.
- John S.
A guest of Moana Surfrider A Westin Resort and Spa - 10/24/2017
Hello, The lady that handled this call was unbelievable. Excellent service, polite and detailed. You are lucky!! If I owned a business, will hire her no questions asked. Please pass this note to her. It's nice to know people as kind as you still exist
- Hazem S.
A guest of Travelers Aid DFW - 10/23/2017
Thank you for this wonderful program for reuniting items with United Customers!
Bless you all,
- Ken B.
A passenger of United Airlines - 10/23/2017
I received my camera and camcorder this weekend and I thank God for you for finding and returning these items to me. Thank you so very much from the bottom of my heart. I had nightmares and heart aches from losing the cameras these past 2 weeks and having it back to me is a big relief as I had used these cameras in numerous family memories in the past. I was able to use it again yesterday to capture my family memories and I Thank you so very much for returning it back to me.
God bless you now and always.
- Aileen C.
A passenger of Carnival Cruise Lines - 10/22/2017
you don't know how relieved I am and cannot thank you guys enough. I had never flown before so this was quite an ordeal for me and I have to say that American Airlines, even though I lost my wallet was an amazing experience and I will use you guys again. Great people and great flights, Thank you again!!!!
- Donald F.
A passenger of American Airlines - 10/22/2017
Dear lost and found I want to thank you wholeheartedly for the return of my I6S smart phone I had almost given up hope. Not only did I get my phone back but I got my pictures of my first cruise. It was the most amazing voyage and I will most definitely turn to Carnival again next cruise. Thank you, Thank you, Thank you,
- Joe M.
A guest of Carnival Cruise Lines - 10/21/2017
Thank you for finding and returning my lost item. I had the best time at embassy suites
- Lisa T.
A guest of Embassy Suites Orlando Airport - 10/21/2017
Outstanding ! did not believe the article I left on the plane would be returned. Thank you for the excellent customer service.
- Jeffrey F.
A passenger of United Airlines - 10/16/2017
Doing happy dance' cannot thank you enough
- Lori W.
A guest of Flamingo Las Vegas - 10/16/2017
Lost and found proactively found my items and service was fantastic!
- Jeffrey H.
A guest of WDW Swan and Dolphin Resort - 10/13/2017
Thank you so much for the prompt service!
- Sherry H.
A passenger of Allegiant Travel - 10/12/2017
Thank you so much for your excellent recovery system. My husband's lost articles (leather jacket and prescription glasses) were received within only a few days. We are so grateful for your promptness and efficient service.
- Ginette C.
A guest of the Linq Hotel - 10/13/2017
Thank you so much for finding my wallet! I'm so glad everything was still in it and there's been no charges from my card. You guys are the best. Thank you for everything.
- Meagan K.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 10/13/2017
awesome job great service thank you so much.
- Kurt G.
A guest of Circus Circus Reno - 10/11/2017
thank you for looking and retrieving my Kindle
- Barbara G.
A guest of Carnival Cruise Line - 10/10/2017
This notification service is great. Most grateful to the individual who turned in my bag and the hotel staff. Thank you!
- Joan M.
A guest of Holiday Inn & Suites I44 - 10/6/2017
Very efficient and quick service. Really appreciated the rapid response, skill, and honesty in finding and returning my lost item. Thank you!
- Matthew B.
A passenger of United Airlines - 10/4/2017
Irene and everyone at DFW are a blessing! Honest and courteous!! Thank you all very much!!
- Anthony D.
A guest of Travelers Aid DFW - 10/4/2017
excellent service , I would recommend this hotel to all of friends and family. GREAT SERVICE!
- Veronica B.
A guest of Bellagio - 10/4/2017
Your service is amazing, thank you for your professionalism
- Rudah S.
A guest of Bellagio - 10/3/2017
Thank you! Perfect service and I'm thrilled not to have to spend $200 to buy a new Kindle!
- Hansen T.
A passenger of United Airlines - 10/3/2017
Amazing service! My item was left at the hotel for three weeks before I noticed. I submitted my case and my emailed the next day about the retrieval of my item!
- Mia R.
A guest of Hilton Grand Vacations Club The Elara - 10/2/2017
Great, quick and honest service! Thanks!!
- Tamara E.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 9/30/2017
I was impressed and gratified by the excellent work done by Cheryl of the Security staff and the entire Lost and Found team. Great work heading off what could have been an utter personal disaster.
- Steve B.
A guest of Harrahs Las Vegas - 10/1/2017
The lost and found people were awesome. Lost my wallet in the casino which was very stressful. They helped locate and get it back. I spoke with Evon, Martha and Betty. Please let them know they were tremendous... very kind, caring and timely.
- Mark J.
A guest of MGM Grand - 10/1/2017
I cannot thank you enough!! You guys are Awesome!! THANK YOU!!
- Kathy C.
A passenger of American Airlines - 10/2/2017
Received my lost phone. Agent who helped was very nice and efficient
- Vickie K.
A passenger of United Airlines - 9/30/2017
Vicki did an amazing job of gracious customer service!!!!
- Gayle B.
A guest of Four Seasons - 9/29/2017
So thankful that you found my robe! Honestly, I didn't think I would hear back from your hotel. So very thankful right now!
- Drenda D.
A guest of Embassy Suites Franklin - 9/29/2017
Very satisfied with the service.
- Nandigam G.
A guest of Travelers Aid DFW - 9/29/2017
Thank you SO much! Very happy with your incredible System and so happy to have my kindle back!
- Christine B.
A passenger of American Airlines - 9/28/2017
I want to thank United Airlines for not only finding my Kindle that I left on the plane, but actually searching for its owner (me). I am grateful for this and appreciate your efforts. Thank you ever so much!
- Laura D.
A passenger of United Airlines - 9/26/2017
Its a fantastic experience. I really appreciate your assistance. I personally thank Nicole Jerez for putting costumer first! Thank you!
- Moses R.
A passenger of Sun Country Airlines - 9/25/2017
Thank You very much, the package arrived before we even arrived at home, your office has gone above and beyond in helping with this and we truly appreciate you.
- Sandy A.
A guest of Mandalay Bay Delano - 9/25/2017
I received the swimsuit that I forgot at your hotel today! Many thank! You are such a nice organized and friendly hotel. I'll stay there again in the future.
- Jennifer C.
A guest of PARC 55 SAN FRANCISCO a Hilton Hotel - 9/23/2017
Great service of lost and found, I never thought my cell phone would be found and returned not in million years, thank you.
- Maria R.
A guest of Six Flags Great America - 9/21/2017
Can't believe how quickly y'all were able to locate my Kindle. Though I admit I had to have one of the representatives assist me in filing my report. I am older a a bit challenged by computers and such. Your representative was very kind and quickly resolved my issues. Thank you for having such a nice able person on staff. Again I look forward to getting my kindle back and finishing my book. Lol.
- Melody J.
A passenger of United Airlines - 9/22/2017
PERFECT. I left a couple things in the seat back on my last flight of a busy day. When looking for a number to call I found the electronic lost and found form. I filled it out with all the information I could remember. I received a personal phone call in less than an hour notifying me the items were found. An email followed as well. I decided to have them shipped and they were promptly sent and arrived in three day. That is why i must say that the process was PERFECT. Thank you United and thanks to an excellent staff.
- Paul B.
A passenger of United Airlines - 9/20/2017
You guys are awesome! Keep up the great work! Thank you so much.
- Vasanth K.
A guest of Travelers Aid DFW - 9/20/2017
I want to thank everyone for finding my husbands glasses
- Iva J.
A guest of Sunset Station - 9/19/2017
Very easy to understand and fill out
- Craig B.
A guest of Travelers Aid DFW - 9/18/2017
Thank you for the fast service
- Christine M.
A guest of Bluewater Realty - 9/14/2017
This was the best part of my United trip this time - thanks for being there!
- David A.
A passenger of United Airlines - 9/13/2017
Thank you for providing us with a quick and efficient way of retrieving our property.
- Angela S.
A guest of Holiday Inn Club Vacations Galveston Seaside Resort - 9/13/2017
Thank you for finding my lost article and for keeping me informed throughout the process
- Dean M.
A passenger of United Airlines - 9/12/2017
Thanks for continuing to look for my item. Your service was awesome!
- Julie B.
A passenger of Sun Country Airlines - 9/11/2017
Marvelous service
- Michael A.
A guest of Hilton Portland - 9/10/2017
Fantastic fast service
- Marie M.
A guest of Mirage - 9/7/2017
Your service is awesome, I got my phone back and I'm so happy about it, it is so good to know that there's still good people in this world.
- Zyanya C.
A guest of Carowinds - 9/9/2017
Great, speedy, wonderful service.
- Candi L.
A passenger of United Airlines - 9/5/2017
Gail was an amazing help to me when I forgot my passports at the Venetian. She was extremely competent and professional, during a time when I was very stressed. I am grateful for all her attention to detail and hard work.
- Julia S.
A guest of Venetian Palazzo Resort and Sands Expo - 9/5/2017
Since our plane had problems, and we had to board another plane, somehow I misplaced my passport book. Never thought I'd see it again.Thank you so much for finding and returning it to me.
- Oleana S.
A passenger of United Airlines - 9/5/2017
Thank you, thank you, thank you!!!! I am so very grateful to have the chance to recover my phone. I really can't thank you enough.
- Glenda G.
A passenger of American Airlines - 9/4/2017
Thank you for finding my son's retainer!! You saved us a lot of money to replace it!
- Maureen S.
A guest of Embassy Suites Murfreesboro - 9/2/2017
Thank you! Very grateful for your rapid response and quick ship!
- Sue I.
A passenger of United Airlines - 9/2/2017
American Airlines! Thanks a million times over for finding my I pad and for letting me know! I had been worried sick! You ARE the best and I truly appreciate it! I have already filled out the info snd have paid for the return! You are on my calendar for my next flight! That's what I call service! Well done, AA.
With much gratitude,
- Sylvia C.
A passenger of American Airlines - 9/2/2017
Thank you so much to all at American Airlines for all our efforts in recovering my iPhone (same day, in fact, with hours).Another reason I fly AA.
- Cathie L.
A passenger of American Airlines - 9/2/2017
Very impressed with the ease of getting this done
- Paula K.
A guest of Spinnaker Resorts Hilton Head - 9/1/2017
This service is fast, convenient and easy to use!
- Diara T.
A guest of Circus Circus Las Vegas - 8/31/2017
Quick and amazing service.
- Aditya N.
A passenger of United Airlines - 8/30/2017
Thank you so much for taking care of my computer which was taken from my checked luggage. It had my house and car keys in the suitcase along with my computer. I was so happy it was returned packed properly and is working! I would have had to pay $475 to replace the key to my Mercedes had it slipped out of my computer bag. Thank YOU!!!
- Pierre L.
A passenger of American Airlines - 8/30/2017
I am so pleased with this service as well as the Paris Hotel staff for returning my items!! Thank you so much!
- Elizabeth E.
A guest of Paris Las Vegas - 8/27/2017
Received my item today - 3 days after my flight Great service and thanks for carefully wrapping my e-reader.
- Jim W.
A passenger of United Airlines - 8/25/2017
Both Rex and Doug at the Four Seasons Hotel in San Francisco were professional, friendly and helpful regarding my lost items. I am grateful for their ability to help me resolve how to retrieve my lost items. Thank you very much.
- Loren P.
A guest of Four Seasons Hotel - 8/25/2017
Carol and Maureen were absolute gems. And Nora running all over the place to get this laptop back to me! I cannot thank everyone enough!!!
- Elizabeth L.
A traveler of Travelers Aid DFW - 8/25/2017
Thank you so much for finding my items and making an easy way to have it sent back to me!
- Lisa S.
A guest of Hilton Portland - 8/23/2017
Donald at DFW airport provided outstanding and efficient asssistance. My lost purse arrived at my home the next day after speaking with him. Many thanks!!
- Mary R.
A traveler of Travelers Aid DFW - 8/23/2017
Thank you so much, I received my straightener, it was completely stress free process.
- Kathleen M.
A guest of Sheraton Cavalier Saskatoon - 8/23/2017
Thanks in locating my item. It was relatively easy to file a claim, and the regular email updates were reassuring that the item if found, would be returned.
- Daria W.
A traveler of Charlotte Douglas International Airport - 8/23/2017
COULND'T BE HAPPIER ALL MY STUFF WAS FOUND AND RETURNED!!
- Dorreen D.
A passenger of United Airlines - 8/22/2017
Thank you very much for you help in getting my glasses back to me - I appreciate all the help I got from the customer service.
- Jenny J.
A guest of Sheraton Princess Kaiulani Hotel - 8/20/2017
I never thought I would see this package again, but thanks to the staff at Caesers Atlantic city. We got our things back Thanks.
- Donald K.
A guest of Caesars Atlantic City - 8/21/2017
Took a while for Whiskey Pete's to locate item, but shipment was fast and secure. Thanks sooooo much!!!
- Rodger S.
A guest of Whiskey Petes - 8/17/2017
I think your system is great. Will give a better informed feed back whan i get my charger. THANKS!!
- AbuBakr M.
A guest of Excalibur Hotel and Casino - 8/17/2017
We just want to say a great big 'Thank you' to you staff, my purse was left on the plane with all my personal items to include credit cards etc. And after being conducted the purse was returned with all my things still inside! Thank you all souch!!! God bless you everyone!
- Kent & Christine.
passengers of Allegiant Travel - 8/18/2017
I'm so happy to find my belonging and to have your great service thanks a lot and God bless America
- Magdi H.
A passenger of United Airlines - 8/17/2017
Thank you so much for your quick respond and sending my Ipad to me.I want to express my appreciation to your cleaning staff that turned my Ipad into the lost and found. It's great to know that you have trust worthy personal working for your hotel. Than you again.
- Linda M.
A guest of Harrahs Las Vegas - 18/16/2017
We are impressed with your lost and found process. From the security officer we talked with to the Guest Services staff, it is obvious that you have a well documented process and very conscientious personnel. we lost a pair of glasses and our SUV fob and you r text found them both. Well done and many thanks from two happy visitors who will be back!
- Cynthia and Alan.
guests of Carowinds - 8/17/2017
Excellent service! Thank you for returning my fav swimsuit! :)
- Pam P.
A guest of New York New York - 8/16/2017
I spoke to Ruby I believe... she was working Tuesday am. She was excellent and extremely helpful!!
- Stephanie T.
A guest of Travelers Aid DFW - 8/16/2017
Thank you so much, for your honesty and service
- Abril A.
A guest of Six Flags Over Texas - 8/14/2017
DFW lost and found did an excellent job. They went above and beyond anything I expected. They were professional and efficient. The agents I spoke to on a Sunday 8/13 were awesome!
- Kathryn C.
A guest of Travelers Aid DFW - 8/14/2017
Rceived my items today. Thanks for tracking them down and returning them.
- Emily D.
A guest of Holiday Inn Express and the Eastonian Banquet - 8/12/2017
A note to thank you very much for persisting with the search and ultimate delivery of the ipad. We are very grateful, as is our grandson, as he was quite devastated at it's loss. We really thought after such a long time that another passenger must have taken it. We appreciate your help and concern. Regards Andrew
- Andrew D.
A passenger of United Airlines - 8/10/2017
Left my phone at Great Wolf Lodge. The process of getting it returned back to me was easy,cheap, and fast.
- Rachel P.
A guest of Great Wolf Lodge Mason OH - 8/11/2017
Thank you to the staff member that turned my cell phone in to the lost and found you saved me from having to buy a new phone and losing all my photos and information. I would like to also say thank you to security who was so nice and helpful in trying to help me find it on Sunday the 7th when I lost it, Duci you are great it was such a pleasure to speak to you and again thank you for shipping my phone out my phone the same morning I am a greatful customer thank you again.
- Barbara P.
A guest of Viejas Casino & Resort - 8/9/2017
Super, thanks!
- Virginia J.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 8/8/2017
Excellent service! Response was quick and easy
- Vicki W.
A guest of DoubleTree Suites by Hilton Austin - 8/7/2017
So awesome of your hotel to do this. We travel extensively and it's the not the first time we have forgotten something but it is the first time a hotel reached out to return it. Speaks volumes. I appreciate it greatly. We visit Vegas several times a year and it most definitely adds another "star" to your hotel. Thank you.
- Susan K.
A guest of Cosmopolitan of Las Vegas - 8/7/2017
Thanks so much, words could never express what you did for us. Those dolls means the whole world to our grand baby, again a BIG THANK YOU!!!
- Roberto H.
A guest of Westgate Lakes Resort Orlando - 8/5/2017
Your service is impeccable. You were fantastic in time of need. Thanks again.
- Jimmy B.
A guest of Don CeSar Hotel - 8/5/2017
Very helpful! Lost item and managed to get it shipped back on the same day. I called the hotel I stayed at to make sure this site worked, and it did!
- John M.
A guest of Circus Circus Las Vegas - 8/4/2017
Embassy Suites in St. Charles, MO kept my tablet safe and promptly shipped it to me upon payment of postage. Chargerback was similarly great in facilitating the return. Thank you
- Brendan A.
A guest of Embassy Suites Saint Charles - 8/4/2017
My ex husband and his 2 brothers fly or have flown for Continental and United. Their 2 brothers are supervisors in freight and baggage. They all told me I'd probably never see my iPad again. I have renewed faith in humanity again. Thank you sooo much for your professional standards that obviously are high. My whole life is on that iPad! When I got home today from visiting my daughter and family, it was on my porch. I can't thank you enough.
- Linda S.
A passenger of United Airlines - 8/3/2017
A very professional operation.
- Jean S.
A guest of Four Seasons - 8/3/2017
Thanks for sending left behind possession--another reason to love the YMCA of the Rockies
- Patty S.
A guest of YMCA of the Rockies Estes Park Center - 8/3/2017
Thank you so much. A recovery my wallet, with everything inside, and in sort period of time.
- Domingas V.
A passenger of United Airlines - 8/1/2017
Excellent Service, ThankYou!!!!!! Saved Me Alot Of Money
- Jenny C.
A guest of Carowinds - 8/1/2017
Thank you so much for finding my I-pad I left on the plane! I was extremely happy! I also appreciated the fact that United let me know so many different ways, i.e. Email, phone, text to ensure I got the good news. Obviously United staff are very honest too! What a marvelous airline! Thank so so much!
- Debra P.
A passenger of United Airlines - 7/31/2017
I was very impressed at the Swan's quick response and timely shipping of my items. When I lost an item at a different hotel for a different conference, I had to call them and it took a very long time for me to get my items and to track down WHERE they actually were within the hotel. Very impressive!
- Jennifer P.
A guest of WDW Swan and Dolphin Resort - 8/1/2017
Great service! Very thankful for this process and for the outstanding hotel staff. Thank you!!
- Ben P.
A guest of Hilton Rosemont - 7/29/2017
Great service
- Christina H.
A guest of Harrahs Las Vegas - 7/31/2017
Cant tell you how much I appreciate the effort to return my comptuer. Remarkable.
- Ralph B.
A passenger of United Airlines - 7/31/2017
The person I talked to in United Lost and Found on July 26th, was very helpful. I needed to call her a couple of times and she was efficient and took care of the problem. I am sorry I did not get her name.
- Joyce F.
A passenger of United Airlines - 7/27/2017
Great service! I left my IPad behind last Sunday morning and called the lost and found when I realized that I left my iPad. They found it right away and mailed it to me. I got my iPad and earbuds today. (Wednesday). Thanks!
- M. C.
A guest of South Point Casino - 7/27/2017
Great service - someone answered right away and took the time to find my wallet AND call me back when they did. Awesome service! Thank you for giving my jet lagged error a happy ending.
- Anne W.
A passenger of United Airlines - 7/25/2017
Great service super quick
- Kishorkumar.
A guest of Caesars Palace - 7/25/2017
Very impressed that after more than 4 months you have found my iPad - have a lot of pictures etc. that I thought were gone forever. Thank you so much for the continued looking for it-I really appreciate it-thanks so much.
- Susan T.
A passenger of United Airlines - 7/25/2017
Excellent. Fantastic work. Thank you.
- Brian C.
A passenger of United Airlines - 7/25/2017
Thank you so very much for taking time to get my phone in the mail back to me. It has pics of my grandchildren and contacts that I don't have recorded elsewhere.Thank you!!!!!!!!!!!!!!
- Joel H.
A passenger of United Airlines - 7/4/2017
Impressively efficient service..
- Emel B.
A passenger of United Airlines - 7/24/2017
Thank You So Much for returning my iPad that I left. I appreciate all of your help.
- Geena W.
A guest of Doubletree Galveston - 7/24/2017
Thank you lost and found department! Your response to my lost articles was quick and very professional! Thank you
- Lucy H.
A guest of Flamingo Las Vegas - 7/20/2017
Thank you!!! I greatly appreciate your help. Just wondering when the check would get here for the cash?
- Lianne C.
A guest of Red Rock Casino Resort Spa - 7/24/2017
I ate dinner at the BLT bar and left my VISA. I am so impressed with the bartenders placing my card in the lost
- Laura F.
A guest of Ballys Las Vegas - 7/23/2017
This was a great service. I liked the updates that you were still looking. Might be good to emphasize why it can take up to 30 days to find the item. Shipping was handled very expeditiously and my article was returned in great condition.
- Pixey M.
A passenger of United Airlines - 7/22/2017
Thank you, thank you, thank you. My Ipad was found and returned within a week. I really never thought that was possible. Thanks to some very honest people.
- Sarah G.
A passenger of United Airlines - 7/22/2017
Thank you, have felt supported throughout entire ordeal.
- Rhod P.
A guest of Six Flasg Great America - 7/20/2017
By far Ballys has been the best place we've stayed at. Your customer service is over the top. The employees made us feel at home. Definitely staying there next time we are able to go!
- Merlyn P.
A guest of Ballys Las Vegas - 7/17/2017
Received today, quite promptly. Thank you very much.
- Alfred M.
A guest of Palms Casino Resort - 7/17/2017
I am very happy forthe service you gave me.Irecived the sweater Thank you
- Norma S.
A guest of LUXOR Las Vegas - 7/15/2017
Very effective service - thanks!
- Ivana H.
A guest of Holiday Inn Club Vacations Holiday Hills Resort - 7/14/2017
I thought my laptop would never be found and returned. But it's now on it's way home to me!! Great service. Delighted! Thank you
- Daniel C.
A passenger of United Airlines - 7/14/2017
Debbie, in the Ascuaga Nugget Lost and Found Dept, was extremely courteous and very helpful. I commend her customer service.
- John W.
A guest of Nugget in Sparks Nevada - 7/14/2017
Thank you soooo muchfor your effort to find my iPad! !You save my life. Thank you again!
- Alice K.
A passenger of United Airlines - 7/13/2017
Outstanding service! Thank you so much.
- Adam G.
A guest of Hotel Nikko San Francisco - 7/11/2017
Great, easy to use service.
- Wayne S.
A passenger of United Airlines - 7/11/2017
GREAT professional, same day service. Thank you!!!
- Bettie S.
A guest of Flamingo Las Vegas - 7/7/2017
Just wanted to say thank you for finding and returning my favorite suit jacket. I didn't think I'd ever see it again was so happy to be wrong.
- Glenn H.
A passenger of United Airlines - 7/7/2017
Very fast and professional service. Haven't received item yet but was mailed next day after reporting the lost item
- Mike W.
A guest of Venetian Palazzo Resort and Sands Expo - 7/6/2017
Feeling top of the world when you were able to locate my lost camera. Highly appreciated all the help and effort you guys put. Thank you thank you very much.. I am happy with this service from United Airlines.. kudos
- Sandeep C.
A passenger of United Airlines - 7/6/2017
Thank you so very much. Your follow up and customer service was excellent throughout this process. Very much appreciated. Regards, Kelly
- Kelly K.
A passenger of United Airlines - 7/6/2017
Very thankful for your prompt attention to find and send my cellular!
- Susana M.
A passenger of United Airlines - 7/5/2017
This site has been wonderful! DreamMore was able to locate our lost item and they shipped it out to us. I have a very happy son! First time using chargeback and I found it very helpful. Thank you!
- Melanie J.
A guest of Dollywood DreamMore Resort - 7/2/2017
Great service I got my belongings returned in 2 days!
- Dawn E.
A guest of Brown Palace Hotel and Spa and Holiday Inn Express Complex - 6/30/2017
I couldn't believe how quickly your lost and found got back to me! I received an email the very next day saying they found my Kindle. I was so relieved. Great job United!!!
- Patricia B.
A passenger of United Airlines - 6/30/2017
This is my favorite airline and I have been use for years. In my last trip to Amsterdam I forgot my ipod in the plane with personal information. Thank you to your excellent service, I got my device back. This confirm why you guys are the best for me. Please receive my gratitude and admiration for your company.
- Ancizar B.
A passenger of United Airlines - 6/30/2017
A perfect way for the consumer to connect with United Airlines and track the lost item. The app could not have been easier!
- Jeanne P.
A passenger of United Airlines - 6/29/2017
Amazing service!
- Deborah H.
A passenger of United Airlines - 6/29/2017
Thanks for securing and sending my lost item in such a timely manner!
- Pat K.
A guest of Great Wolf Lodge Grapevine TX - 6/27/2017
Service beyond expectation, simply top. thank you very much!!
- Luc A.
A passenger of United Airlines - 6/28/2017
This process was awesome! Thank you for your promptness! Blessings!
- Patricia G.
A guest of Anabella Hotel - 6/27/2017
I got the phone thank you. You did a really good job and I appreciate it
- Freeman Y.
A guest of Rio All Suite Hotel and Casino - 6/27/2017
Being my 1st time with this process, the attendant was very courteous and patient with me in explaining the instructions and process of assuring me all was well and he had everything in his possession. He assured me that the pkg would go out Tuesday and I will have before the week was out. It calmed my nerves down quite a bit. Thanks.
- Georgia W.
A guest of Holiday Inn Club Vacations Fox River Resort - 6/26/2017
Was completely satisfied with the fast service. Thanks very much,
- Robert S.
A guest of South Point Casino - 6/25/2017
Super fast service! Many thanks for finding and sending my item!
- Jack N.
A passenger of United Airlines - 6/24/2017
Excellent work and honesty by united airlines! I am so impressed and my faith in humanity a little restored at this wonderful act of honesty and kindness!
- Andrew K.
A passenger of United Airlines - 6/23/2017
I have received my iPad. Thank you for the prompt return of my lost item.
- Delores W.
A guest of Harrahs Cherokee Resort - 6/23/2017
Thank you for the quick service and the goodies inside.
- Ross P.
A guest of Silver Legacy Resort Casino - 6/22/2017
Thank you for returning my Apple Power cord Dan. It is very much appreciated!
- Tim H.
A guest of Sands Regency - 6/22/2017
Thank you Thank you United Air Lines and Chargerback!!! I was amazed that the item was found, that it was found quickly, and that the item was shipped and arrived home from Europe before I did. It was wonderful customer service and I'm so grateful to have my item back. I admit I thought it was a long shot, but my expectations were proven incorrect.
- Nancy B.
A passenger of United Airlines - 6/21/2017
Fantastic service from start to finish and I can't believe I got my kindle returned to me one week after reporting it left at Newark Airport. Fantastic service. Much appreciated. Thanks
- Margaret K.
A passenger of United Airlines - 6/21/2017
I was so surprised that my electronic tablet was found and returned, and not stolen. Your database matching was terrific, and it worked with no trouble on your quick return. Thank you, Thank you!
- Harold B.
A passenger of United Airlines - 6/19/2017
Thank you for locating and sending my iPad. I was thrilled when it showed up today.
- Lauren C.
A guest of MGM Grand - 6/19/2017
Absolutly Awsome thankyou so much very professional and quick carnt thankyou enough
- Rowan N.
A passenger of United Airlines - 6/19/2017
Received my belt, Thank you
- Jim L.
A guest of Wynn Las Vegas - 6/19/2017
I recieved everything that I left behind very fast. Thanks for all youre help!!!!
- Hiram M.
A guest of Club de Soleil 2 - 6/19/2017
I cannot believe my Kindle was found and shipped back to me! Thank you for your wonderful customer service!!
- Carrie C.
A passenger of United Airlines - 6/18/2017
Thank you!!!!!!! My daughter misplaced her purse at Kings Island. It contained a cell phone, some medication and cash. I thought for sure it was a gone-er. I filed the report thinking that we would never see her items again. And here it is! Everything in tact! Even the small amount of cash. Thank you so much! I am very impressed with your system and it makes me feel safer about going to your park. You are fantastic. Thanks again!!!!!
- Rebecca M.
A guest of Kings Island - 6/16/2017
Thank you for retrieving and returning the articles from the safe at the Paramount Hotel so quickly. Very much appreciated.
- Connie C.
A Portland Paramount Hotel - 6/16/2017
Elvira was a Godsend. I was so thankful she was willing and happy to look in our room. We recently bought with Tahiti Village timeshare and we were so glad we did. This just confirmed it.
- Deborah C.
A guest of Tahiti Village - 6/15/2017
I would like to thank all involved in the timely manner of recovery of my item and it being returned to me.!
- Carolyn C.
A guest of Hershey Park - 6/14/2017
All of you have saved my sanityThx to everyone involved
- Patrick M.
A guest of Venetian Palazzo Resort and Sands Expo - 6/11/2017
Muy buena atención
- Isaac M.
A guest of Pelican Hill Resort - 6/11/2017
Thank you so much for locating my necklace. It was an heirloom from my mother, who passed in March. I will always be in your debt.
- Kathy T.
A guest of Mandalay Bay Delano - 6/11/2017
I got my item back fast. I am very impressed with the service.
- Josephine S.
A passenger of United Airlines - 6/7/2017
Thank you! A young man has his medical card back. The money was still in the wallet.
- Jane B.
A guest of Cedar Point - 6/3/2017
Excellent service from start to finish many many thnks
- Heather B.
A passenger of United Airlines - 5/31/2017
Great quick returns!!
- Dwayne S.
A guest of Great Wolf Lodge Mason OH - 5/25/2017
Thank you UNITED!!! You returned a mini iPad to my 14year old. As you can imagine he was thrilled!! Teens, iPads bought with birthday money, sooooo excited!!!
- Letticia A.
A passenger of United Airlines - 5/21/2017
Very pleased that our item was found and thank the representative for making the effort to call rather than leaving it to another department. My daughter is ecstatic!
- Patricia B.
A passenger of American Airlines - 5/21/2017
Thank you so much for your prompt attention to this matter. Finding my phone has saved me so much hassle and also money.
- Lois K.
A passenger of United Airlines - 5/20/2017
I thank American Airlines for there quick response that they found my iPad and is sending it right out to me. Thanks again!!!
- Mark H.
A passenger of American Airlines - 5/20/2017
FANTASTIC service. Wish I could give a reward to the crew. THANKS
- Ken F.
A passenger of American Airlines - 5/15/2017
Thank you so much for your immediate response for my claim.
- Salud Z.
A passenger of United Airlines - 5/11/2017
Thank you so much for your assistance. Your courtesy and service was outstanding. See you all on our next visit when our daughter returns to Emory this fall.
- Cleora T.
A guest of Emory Conference Center Hotel - 5/11/2017
What a wonderful surprise! Never felt with such a quick response! Love it. So efficient!!!
- Michele K.
A passenger of United Airlines - 5/9/2017
Thank you very much. Appreciate the great service. I will definitely refer and tell my family, friends and co workers my experience at your hotel and the assistance you all provide for my lost/found item
- Iris U.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 5/8/2017
Received everything in good condition and very quickly, thank you !
- Jim H.
A guest of Downtown Grand Las Vegas - 5/5/2017
Thank you for everything.I just got my clothing's. I was so happy. And my three items was kept goodness.Thank you so much. I appreciate your support.
- Junko F.
A guest of Sheraton Princess Kaiulani Hotel - 5/6/2017
Thank you for quickly returning my husband's Cpap charger cord. We are most grateful!
- Patti P.
A guest of Hilton Hawaiian Village - 5/5/2017
Your Services Are Awsome! Thank You For Returning My Prescription Glasses!!
- Lisa C.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 5/4/2017
Very amazed by the how quickly you processed the request! Couldn't have asked for it to have been any better! Thank you!
- Salvador I.
A guest of Great Wolf Lodge Grand Mound WA
Special thanks to the United staff for the retrieval of my IPAD! Thankful that once it was found, It was forward to me. Daughter gave it to me for Christmas which made it extra special.
- Ruth C.
A passenger of United Airlines
Thank you so much American Airlines and your entire team for contacting me about my missing tablet. I am so impressed that you took the time to look me up and contact me I could shout it from the roof tops considering all the bad publicity that has plagued the Airlines later. Kudos to American Airlines for going above and beyond for getting my lost item to me which I was able to claim this morning in Philadelphia. Now I am home in Las Vegas thanks to a great flight. Thank you very much.
- Joan M.
A passenger of American Airlines
A huge thank you to the United crew and chargeback for getting my laptop back to me after I left it on the plane to Greenville SC! You made me extremely happy!
- Christina O.
A passenger of United Airlines
I thought I'd never see my bracelet again but it was found and sent back! Thanks!
- Saira H.
A guest of Palmer House Hilton
Wow! So easy to have my lost item returned! Could not be happier!
- Tawnya V.
A guest of Venetian Palazzo Resort and Sands Expo
well done. Thanks for your system, follow on, and ability to track the lost or LOB item tracking. The personal contact sytem was not the best. In effect it was not even there. Yet you found my stuff. Well done and thanks.
- Juan L.
A passenger of United Airlines
Amazing that I can get my phone back. And people were really helpful and thought how to help me get my phone again and track it. Thank you!!!!
- Lars V.
A passenger of United Airlines
Awesome website to get lost or left behind items really easy to use happy with this website, thank you
- Kevin.
A guest of Harrahs Resort Southern California
Thank you so much for getting my wife's birthday present back to me, that I forgot in the safe, The best for you and all your team at the Westin Resort.
- Luis A.
A guest of Westin Kaanapali Ocean Resort Villas
Thanks a million times over for the quick return of my camera that I left on an international flight. It could not have turned out better.
- Janet J.
A passenger of American Airlines
Really surprised by how simple and efficient this was; really pleased to get my device shipped so quickly.
- Matthew T.
A passenger of United Airlines
Nice to have online site to file lost claim...and better yet, that they located my prescription glasses left behind in my room and are shipping.
- Teri B.
A guest of Bellagio
Excellent and efficient job at tracking my things down that I left in my room. Great customer service.
- Darla S.
A guest of Bellagio
What an amazing system. I would have bet my iPad was gone forever. United, you are the best !!
- Charles C.
A passenger of United Airlines
Absolutely overwhelmed with gratitude at your service - wow!
- Raymond R.
A passenger of American Airlines
I was amazed that the articles were turned in to begin with and that I got a quick response saying they were located and would be on their way after I sent in the postage. I did, and the package arrived promptly today. April 10th. Thank you so very much. It is nice to know that there are still honest and efficient people who care about doing the right thing. Thank you to everyone involved at Westgate, I so appreciate receiving my lost items.
- Mary R.
A guest of Westgate Resort and Casino
I was completely satisfied and thrilled that you were able to return my lost iPad Air to me! You guys rock!!
- Anne M.
A passenger of United Airlines
Thanks to Chargerback and the Seattle Airport Hilton for the speedy return of my lost and found favorite scarf. It was greatly appreciated!
- Mary T.
A guest of Hilton Seattle Airport and Conference Center
I am completely impressed and grateful that United has been so persistent and successful in locating and returning my iPhone. I had imagined it was a really needle in the haystack situation and yet you did it. Thank you.
- Dennis H.
A passenger of United Airlines
I am very impressed and pleased at the prompt and friendly service. Thank you very much.
- Catherine L.
A passenger of United Airlines
AMAZING! thank you for going above and beyond to help us!
- Angel R.
A guest of Great Wolf Lodge Grapevine TX
soooo happy the you retrieved my wedding ring!
- Leslie H.
A passenger of American Airlines
Thank you, it was unbelievable how fast my ítem was returned. I am really satisfied with your service. Thanks again.
- Cesar O.
A guest of Monte Carlo Resort and Casino
You guys are awesome! Thank you!
- Kathleen R.
A guest of Hilton Grand Vacations Club at The Flamingo
Wow. You are all angels! The Norfolk security and American Airlines baggage representatives were so kind to me. A woman named Marlene (I think she is at Norfolk) gave me great peace and explained that it may take a day or so for wallet to show up. Every single employee at American Airlines was KIND and empathetic and thank you for finding my Husband's wallet. God bless each person that dealt with a frantic wife. Thank you so very much.
- Katy B.
A passenger of American Airlines
I have received my phone that I lost in United Aircraft. I can not express my appreciation enough, thank you and thank you again for such prompt/considerate/active supports...!
- Lee Y.
A passenger of United Airlines
An excellent experience retrieving my jacket after I left it behind in my hotel room! I am so greatful to the staff at the Hilton Hawaiian Village!
- Michele N.
A guest of Hilton Hawaiian Village
Excellent service item was located very quickly multiple options for me to retrieve my item . Follow on the option I chose very timely I am very impressed with this service. Many Thanks!!
- Pamela W.
A passenger of American Airlines
Wow. What an easy to use process...and my item (eye glasses) was found quickly!
- Todd L.
A guest of Harrahs Resort Atlantic City
WOW! You guys are FAST! You found and shipped my lost item in record time. GREAT JOB! AND TY... :)
- Mary K.
A passenger of United Airlines
Thank you so much for helping locate and return my Nook. I was very surprised that I would end up receiving it back! Thank you to everyone involved with helping! It is such a great feeling to know I will be getting it back and honestly just as importantly to know we have such kind people who are among us every day! Sincerest appreciation!!
- Janet G.
A passenger of American Airlines
I was devastated as I thought my lap top computer had been stolen at the hotel. I am a college professor, and I have a significant amount of course work and my own writing on my lap top, and it was very stressful to think that I would never see that again. Imagine my surprise and immense relief with I saw your email informing me that my lap top had been found on the plane!!! I was dancing in the halls at work! You have no idea how much this kindness and honesty affected my life! I only wish I had the name of the person who found my computer and turned it in! She/he is my hero! And it was so easy to pay to have it sent back to me! I am deeply impressed with this service!Easy to use, to track, and it made a huge difference to me! Thank you so much!
- Sandra D.
A passenger of American Airlines
Great experience. Very professional. More hotels should use this service.
- Steve K.
A guest of The Ballantyne Hotel
I am more than pleased with your lost and found service. My lost item around arrived in the mail yesterday, the same day I arrived home from my vacation. I figured I'd never see it again. Thank you, thank you, thank you!
- Carole C.
A passenger of American Airlines
Amazing!!!! Thank you for finding the sweatshirt and contacting me!
- Kristen R.
A guest of SpringHill Suites Atlanta Airport Gateway
Thank you very much. You were so efficient and helpful.
- Carlos M.
A guest of Venetian Palazzo Resort and Sands Expo
Thank you very much for your excellent service!
- Letitia M.
A passenger of American Airlines
My wallet was found within 2 days and I had it shipped to my house and received another 2 days later. Thank you!!
- Lindsay W.
A passenger of United Airlines
Excellent service! THANK YOU! I appreciate the extremely fast response!
- Joann C.
A passenger of Sun Country Airlines
I'm so thrilled that you found my wallet! Thank you to everyone involved!
- Verena J.
A guest of the Cosmopolitan of Las Vegas
Fantastic job by crew and Newark airport United staff in finding, securing and getting my iPad back to me. Thanks so much. It's why I fly United.
- Chuck A.
A passenger of United Airlines
Simply amazed and appreciative!!!! Left a very expensive set of headphones on the plane and it was found intact and returned to us safely. Can't say thank you enough. Still some good people and companies out there. American Airlines and Chargerback is a 5/5!!!
- Roland L.
A passenger of American Airlines
Thank you so much for sending my daughters favorite cup back!
- Debbie D.
A guest of Holiday Inn Express and Suites Geneva
Great job found, contacted and shipped by afternoon
- Susan C.
A passenger of American Airlines
Many, many thanks. We are very appreciative.
- Jimmy C.
A passenger of American Airlines
Thank you for the quick action. If not then I would've purchased another one for $200. Glad I flew AA.
- Raymond B.
A passenger of American Airlines
This service is INCREDIBLE! I lost an $800 dental appliance, and they found it after 2 weeks of it being lost, and they mailed it back to me! I am so grateful for this service!
- Bettina D.
A guest of Embassy Suites Murfreesboro
Great service. Thanks to Daydra (spelling?) and the rest of the lost and found team for so quickly locating and returning my wife's coat.
- Gerald F.
A passenger of American Airlines
I was thrilled with the promptness and courtesy in retrieving my forgotten item in the hotel. I applaud The Venetian for taking care of this problem so easily for me.
- Joe M.
A guest of Venetian Palazzo Resort and Sands Expo
I am SO impressed with the efficiency of your service and so hugely delighted to be getting my hat back. I bought it in a market in Goa, India - so it has travelled very far already and i was so sad that it might have been lost. Well done everyone for reuntiing me with it. A million thank yous.
- Henrietta J.
A guest of Beaver Creek Resort
You are the best! You did a great job beyond expectation! Thank you!
- Rachel R.
A passenger of United Airlines
Excellent communication and service. Forgotten item arrived quickly and well packaged. Thank you!
- Kenneth W.
A guest of The Palms Hotel and Spa
Thanks so much for finding my lost wallet and all the communication. I really appreciate your prompt action shipping my wallet.
- Laura M.
A passenger of American Airlines
Total awesome! So appreciative of the staff on phone, those who clean plane and found my iPad. United is my carrier of choice .... and that will never change. The iPad had pics of my parents which not sure I could replace. To the team at United - thank you!!!!
- Janice B.
A passenger of United Airlines
I was so very pleased that TI has thought through the lost and found process. It was easy to use, I was provided with the information I needed, and speaking with Jennifer was a most pleasant experience. Great mix of technology and excellent customer service!
- Bruce P.
A guest of Treasure Island
I want to thank all the staff of castaway. They found my daughter's ring They were professional. I received the ring yesterday. Thank you so much
- Claudia S.
A guest of Cedar Point
lost my Kindle and American found it. great customer service!
- Mike L.
A passenger of American Airlines
I was very impressed by this service. I got regular updates after submitting the claim, and customer service was excellent when my item was located. This definitely made my day, thanks very much!!!
- Simon Y.
A passenger of United Airlines
Thank you! Your communication and process to recover a lost item was excellent. I am very grateful.
- Christopher B.
A passenger of United Airlines
I wasn't sure where I lost my glasses so to get an email stating they were found was great. And you tracked me down. Thank you
- Lisa S.
A guest of Planet Hollywood Las Vegas
Great process - super thorough and quick! 'Chargerback.com' found my lost important items within hours of submitting a request!!!
- Penny S.
A guest of Harrahs and Harveys Lake Tahoe
Excellent service! I received my jacket yesterday which is within 3 days. Please convey my appreciation to your staff especially the cleaning staff who returned my jacket. I will also plan to make my comments on TripAdvisor
- Bonny L.
A guest of Planet Hollywood Las Vegas
This was the greatest thing I have ever done. Amazing Service guys. Honestly. A life saver.
- Michael C.
A guest of MGM National Harbor
Thank you for your service! We lost a bag during the checkout process. It contained our children's bedtime stuffed animals. Your service is priceless!
- Shelbie D.
A guest of Great Wolf Lodge Pocono Mountains PA
I am so delighted with this service - over the moon in fact!!!!Thank you so so much, I couldn't ask for more. I will recommend it to everyone I know. My iPad travelled the world New York and back again. Thanks again :)
- Alison H.
A passenger of United Airlines
Thank you so much for mailing my pillow back to me!! I love staying at The Downtown Grand, so this was just a good ending to a wonderful trip.
- Kathy L.
A guest of Downtown Grand Las Vegas
Very impressed with the speed and honesty of those who cleaned the plane and found my lost items. Well done!
- Thomas W.
A passenger of United Airlines
What I thought was lost forever will be returned to me. What a great software program!! I am so pleased thank you.
- Margaret K.
A guest of Embassy Suites Loveland
Thank you so much for finding and the integrity of even the cash there; not stolen. You exceeded my expectations in assisting me. Thank you
- Susan B.
A passenger of American Airlines
I am so greatful for your service in the recover of my lost wallet, thank you so much.
- John C.
A passenger of United Airlines
You guys are really amazing I lost my phone in six flags last time Then you guys help me to find it And this time I lose my wallet in casino or hotel you guys still can find it Thank you you guys so much
- Samantha H.
A guest of Rio All Suite Hotel and Casino
I can't thank you enough for your prompt customer service. You are the best!!
- Sharon L.
A guest of Atlantis Casino Resort Spa
Fantastic service! I was very impressed with Wynn and the wonderful, helpful Staff and the Chargeback services.
- Carol D.
A guest of Wynn Las Vegas
Excellent service. While I didn't have much hope about getting the iPad back, the united and Frankfurt lost and found teams found the iPad in a very expeditious manner. The website to log the lost item was simple and so was the subsequent interactions with the team and payments. Thanks very much !!
- Ramanathan K.
A passenger of United Airlines
Thank you for your simple and efficient system for retrieving lost items! The communication and speed is most appreciated!! Thank you!
- Joyce Z.
A passenger of United Airlines
I received my lost items in tact today! Nothing broken or stolen and for that I am grateful for people who value honesty and integrity!! I thank you from the bottom of my heart and you pulled through to deliver my precious items back to me!! Gratitude!
- Kali H.
A passenger of United Airlines
Thank you for a fantastic service. My phone made it from Vegas to Ireland!!!! I got my precious messages from my recently deceased dad back. I can't tell you how much that means. I can't recommend you guys highly enough. Everywhere should have a chargerback!!!
- Helen W.
A guest of Bellagio
Thank you very much!I was very happy to see that someone had found it.You guys are the best!
- James B.
A passenger of United Airlines
Amazing fast service! I greatky appreciate you guys locating and shipping me my dress it means the world to me.
- Desaray S.
A guest of Westgate Resort and Casino
Thank you so much. I thought that this was gone forever. I will be coming back to the Rio. Hats off.
- Michael H.
A guest of Rio All Suite Hotel and Casino
I'm very impressed that you found and have shipped my Kindle. I just assumed it was gone. Thanks.
- David E.
A passenger of American Airlines
This is a structured yet simple process to assist in the recovery of items left or in hotel rooms or lost on the premises. The hotel staff was very helpful in assisting us with the recovery of the forgotten items. The Chargerback website is intuitive and easy to use. Although we would certainly prefer not to use them again, I'm sure this wasn't the last time something gets left behind!
- Kelly D.
A guest of Embassy Suites Grapevine
Great lost and found service. So improved from past experiences. Go United!!!!
- Kathryn K.
A passenger of United Airlines
Absolutely the best recovery system i have ever delt with Two thumbs up
- Michele O.
A guest of Six Flags Over Texas
Thank you so much for finding my lost article. I really had no hope of getting it back. I am really grateful for your service, which was much more efficient than I have ever experienced with airlines.
- William B.
A passenger of United Airlines
David in Dallas Lost and Found was extraordinarily patient and explanatory to my wife, who had arrived in Chile, and myself, who remained at home in Sacramento. I connected with him, as well, and had the same beyond expectations experience. Both my wife and I are grateful to him. Please place my comments into his personnel folder. Thank you
- Angelica and Don
American Airlines passenger and family member
Got my lost item back! Your system worked great for me - easy to use and the reply from Hilton was prompt. Thank you!
- Marilyn A.
A guest of Hilton Ft. Collins
Thank you so much for the excellent service. I lost my Kindle Monday, and it was back in my hands Thursday. So happy to see it!
- Nancy H.
A passenger of United Airlines
I am very satisfied with the service that was given to me after I left my iPad on one of the planes during my recent trip. I received it back in a timely manner and without any issues. Thank you very much for United's efforts and policies to ensure the return of items lost.
- Judy L.
A passenger of United Airlines
You all are amazing - 5 minutes from submission to solution. Truly exceptional service. Cannot thank you enough!
- Michael L.
A passenger of United Airlines
This is my first smart phone and I have only had it a few months. I had little hope that it would be found. Thank you, thank you so much for the services you offer.
- Lori F.
A guest of Hershey Park
Your service was very helpful caring and efficient... A real Class Act.
- Donna F.
A guest of Millennium Biltmore Hotel Los Angeles
My item was located within a few hours of my report and I received it in 2 business days. The whole process was simple worked wonderfully.
- Mike S.
A passenger of United Airlines
I was skeptic at first since I had never heard of such a service but I'm a believer now. I appreciate the very fast recovery and shipment of my items. I'm so happy I don't have to spend hundreds of dollars in replacing my forgotten items. Thank Sheraton Grand management and Chargerback.com!
- Diego L.
A guest of Sheraton Grand
I am SOOOOO thankful that you found my surface pro....you have truly made our day, week, month, and year. God Bless, Kim
- Kim S.
A passenger of American Airlines
Ya'll are awesome!! Thanks so much!
- Karen M.
A passenger of Colorado Mountain Express
Absolutely outstanding service. I resigned myself to the loss of my Kindle. You found it and are sending it back to me. Thanks very much.
- John B.
A passenger of United Airlines
United airlines is more than I could have hoped for. THANK YOU so much.
- Margaret B.
A passenger of United Airlines
You guys are absolutely awesome. Thank you so much guys you saved 5 years of my work by finding my computer.
- Stephan M.
A passenger of United Airlines
Thank you for your honesty and for this great service. It is so commendable, and appreciated. THANK YOU.
- Susan C.
A guest of WDW Swan and Dolphin Resort
Great service easy to use, Much needed service.
- Ken L.
A guest of Embassy Suites NW Arkansas
Quick, efficient, excellent service.
- Paul C.
A passenger of United Airlines
My suitcase arrived in perfect condition at 12:30 today, and I cannot say enough about how great this service is. The ladies in charge of housekeeping at Spinnaker Resorts were friendly, efficient, patient in explaining the process, and made me feel like a valued customer rather than some thoughtless forgetful person who made them go to a lot of trouble. They did a fine job making our unit clean and tidy, and they did a fantastic job of recovering my belongings and sending them to me. Highest praise!
- Louise B.
A guest of Spinnaker Resorts Hilton Head
WOW, What GREAT service! I just received my lost Cell Phone in the mail, Thanks to your superb system. I really appreciate the super service. Thanks again.
- Jeff A.
A guest of Carowinds
This is the best lost and found that I have ever experienced. Thank you
- Steve B.
A guest of Great Wolf Lodge Southern California
I wanted to write you because I am still in shock about your finding my kindle and returning it to me - 3 years after I left it on a flight.
I had received the kindle as a gift from my then-boyfriend (now husband) for Christmas and accidentally left it on a flight to Frankfurt in 2011. I filed a lost item report at the time, and well, didn't expect to ever hear back. After years and years of travel (I've logged over 1,000,000 air miles over the last 30 years), I have NEVER once had an airline return something that I left behind.
The email today from United shocked me (I honestly thought it could be a scam and sent it to some airlines friends who confirmed it was legitimate) - and I was even more surprised when I called the Chargerback number and got through right away to you. Thank you so much for renewing my faith in airline service - I shared my story today with the former CEO of Continental Airlines and he was surprised and impressed by all of this. I will continue to share this story (as I started below on facebook today) for a long, long time.
- Nell L.
A passenger of United Airlines
I just wanted to send a quick note to say thanks for your help and guidance, the Lost & Found system at Jay Peak works! I was there for a March Break ski trip with my family a few weeks ago and left my Oakley prescription glasses in the gym one morning and didn't realize until late that evening that I didn't have them. I very skeptically filled out the online form and figured they were gone and I wouldn't see them again... was I wrong! I just received them back today in perfect condition.
I'll be sure to add this to the list of reasons why everyone should go to Jay skiing! Have a great rest of the season, I'll be back again next year for March Break.
- Rich P.
A guest of Jay Peak Resort
This is the first time in over 15 years of flying with United that I have left something on the plane. I am very impressed with this program and I am deeply appreciative of the honesty of United employees for turning in our lost item. Thank You.
- Donald P.
A passenger of United Airlines