What can we say - people love
Chargerback Lost & Found software!

Very easy to file lost item and easy to retrieve. Thank you so much

Pam from the CVG Airport police, lost and found, was very helpful. Stephen(i think that is name) from Prospect Airport Services was very helpful and kind and paid for my iPad to be returned. He was delightful on the phone and took care of everything. The Lost Report ID: 2026xxxx.Thank you for being so helpful.

you folks are amazing...thank you, thank you....lynne

The security staff was so helpful in helping us find the phone. They were so friendly and seemed to go above and beyond to help!

Within an hour of learning my lost item was found, you guys all ready had my item ready to ship, complete with tracking number. AMAZING! My previous employment at hotel used chargerback.. now I know why. You guys are great. THANK YOU

I must admit that I had little hope of ever seeing my wonderful glasses again. But you found them ad they are on their way back to me!!! Thank you so much. Your online Lost Claim process is great!! I am so appreciative.

The young lady that took care of me was beyond helpful,she also worked very hard to help me get my phone back.in my estimation,she is a true asset to MTA.Thank you !!! (:

United customer service is second to none! The rep tracked down my Ipad, calling the Ft Lauderdale airport!! I used find my Iphone to see where it was located, and they found it!!! Amazing !! I will always use United and will tell anyone who will listen how amazing they are! Hands down the best experience made from a very stressful situation. Good job United!!

Friendly good communication and great customer serviceThank you

Package arrived safely. Thank you ever so much

I want to thank everyone responsible for returning my package. Thanks very much.

It was just a hat, but so great to find it and retrieve so easily. Thank y'all so much!! :)

You are amazing!! Thank you so much for calling me with the information about the lost phone, and helping me to get it returned to me in the fastest and most convenient way possible. I appreciate you and your effort to help me so much. Thank you.

Ecstatic about how this was handled. Thank you Jay- I couldn’t be happier!!

Thank you for this great customer service!

Tank You for your quick service

Thanks for finding and returnning my mini I-Pad.I wish it would have been located sooner.

Great Service!!!

Received my Kindle this morning. Thank you so much!

Thank you so much for taking the time to return our Ipad and charger....We appreciate the honesty of your Housekeeping Staff in returning the items to Lost and Found...Have a great day...

Quick to acknowledge my initial loss report. Quick to notify me of my phone recovery. Professional staff in returning my property. Another reason TPA is the best airport in the nation

The people I spoke with were very helpful and prompt. I appreciate everything they did to help me.

I am so happy that my items were found and turned in. This is the greatest experience I've had at a hotel. Thank you Holiday Club Inn Vacations South Beach Resorts

I am so incredibly impressed and grateful for your service. I submitted a claim form for my laptop left at the security checkpoint and received a phone call that it had been found within minutes. Thank you so much, Kerry Bolinder

Wonderful service. Thank you.

Super 5 stars service..and as usual my preferable hotel to stay in Las Vegas. Thank You

Thank you for being honest and finding my iPhone. Everyone has been so nice. I know you guys deal with a lot of people and it’s hard but your hospitality to me has made me want to travel with your airline all the time

Excellent service - very professional

Thanks so much. You were very quick. I carried my late husband's rosary beads in purse. Getting it back is a miracle.

You guys are awesome! Love that you were able to reunite me with my laptop, and love the speedy response time. AA, you've earned my loyalty!

I received my keys, many thanks.

I cannot say enough about the efforts United airlines went through to immediately find my iPad left on my plane in Zurich. Instantly found and immediately sent to my home. Special plaudits to the gentleman in Houston who called the gate agent who then went on the plane and found it.

Isabell was great! She took excellent care of my lost situation. She is a real valued employee!

you guys are FKNOSM...there realy is SOME humanity left in this world.

your lost and found service was so easy and got a quick response which was appreciated. and thank goodness got our lost item returned.

I received exceptional customer service from Debrah Joy at United Airlines in Ontario who helped facilitate the return of my cell phone from the airplane and through the Chargerback process. She made the entire process flow with ease. Grateful

Thank you so much for taking care of my items in a very timely manor. A special thanks to Alex and Glenda from Grand Beach Resort.

Thank youb

Kassie Lavalle was amazing at keeping me informed. Once we got back to the states

This was truly amazing for me and appreciate the whole process and how the housekeeping staff was forthright

Thank you so much for finding my lost item. The process of filing the lost item report online was very easy and I appreciated the updates. Plus I was able to reclaim my item much sooner than I anticipated. The only hiccup might be having to have a security person escort folks to lost and found if they recover their item on site like I did. I felt bad having to pull a person away from the entry gate when they were so busy checking people in. Maybe filter the lost and found through the customer relations office?

I am so grateful that they immediately informed me of my lost wallet. It was returned in a prompt manner --completely intact.

Thank you for everthing!

Thanks to Kay Lynn (sp?) for contacting me about my lost power cord. Will recommend Blue Water to others!

Excellent service, thank you! I just want to confirm this is the Coop HomeGoods brand pillow (was in a white case so looks similar to hotel pillows). Thank you!

Thanks very much for finding and retuning my lost item so quickly!

Forgotten clothing arrived today.Excellent customer service. Very impressive

Thank you for facilitating the shipping of my forgotten item in the hotel(Reach-Waldorf). Quick response and excellent customer service(fedex paid thru the app) Good job!

Thanks so much for finding my items. A true compliment to the flight crew, cleaning team, lost and found department and American Airlines. So grateful, and thankful.

Josh Duong I can’t say enough nice things about this man! He went out of way at six am to help us find this phone! He should get employee of the year for being so kind to us!

Thanks very much for returning my lost item with so much care and attention.

I am so glad that my wife was able to get her phone back. I was not sure how things would go with the process. I knew early on that her phone had been recovered in Columbus, Ohio on the plane that was the one that took us to Portland and then went on to Columbus. I was so happy that the airport worker answered the phone when I called and I was able to discover where the phone was and she took some information from me and attached it to the phone. I am so happy that things worked out and it appears that Chargerback is a good system. Thank you so much!!!! I am truly grateful!!!

Thank you so much for your continued effort to find my son's tablet! I wish I would've gotten the women's name who looked 3 times on the plane, called numerous people to find it ! Great customer service is an understatement!

Thank you so much for returning my shoes and outfit that I left behind. Once again I have reason to always choose the Venetian when I travel to Las Vegas.

You all are a God's sent cloud of angels! Thank you so much. All arrived in perfect condition

Thank you so very much for getting my husbands phone left in our room and your prompt attention to getting it in the mail for us.via USP We enjoyed our brief stay with you and hope to do it again. Ome comcern some of us had was the soft water the soap in the shower made the floor extremely slippery and for us oldies but goodies that can be very dangerous as there is not really anything to hang on to. I finally put my used towel n the floor of the shower so my husband would not lose his balance. Thank you for the consideration of this situation. Breakfast was really good and our bed was very good. Thanks so much.

Great service and price to get an item back

THANK YOU, UAL! I'll remember this service.

Thanks

Thanks MTA!!! At least lost and found service is good!!

Thank you so much for contacting me. Even though it's just a makeup bag, it had sentimental value to me. Thanks again.

The TPA lost and found service was very easy and swift to respond.

Thank you very much. Very much appreciate your help.

Thank you for the update. I was getting concerned is it’s been six weeks since I paid the $20 they have it shipped to my address.

This process was great. The customer service was extremely helpful. Thank you for helping me get my ipad back ASAP.

I figured my ipad was gone for good and you found it and got it headed my way in a hurry. I really appreciate that and won't forget it

Great service, thank you

Orlando was absolutely fantastic He answered all my concerns and promptly took care of me with awesome customer service.

This was such a great service - easy to complete with frequent and timely communication. Thank you!

This is a great service. One suggestion, I left my car keys at the TSA screening station at the Kansas City airport. I would have paid extra to pick up my keys at an automated, code operated drop box.

The man who helped me with this on the phone was extremely helpful and I’m very happy to have my item found and on its way to me. Thank you!!!

I have to say you guys are awesome! Thank you so much for making things easy for me and finding my bag! Keep up the great work you are all much apreciated.

Very pleasantly surprised by the level of customer service. The airlines rep reached out to me before I noticed that my iPad was missing. The entire retrieval process was smooth and seamless. A service

Thanks

Thanks to Gina who called me and setting up to ship my items to me, I appreciate her honesty and integrity!

I like to thank the woman that i spoke to about leaving my sunglasses in my room after i checked out she was very helpful and very pleasant and the housekeeper that turned them in to lost and found i received.them thanks again

This was the easiest process I have ever done. Everyone at Tampa International Airport PD were awesome. Kudos to staff for turning item in so quickly as well when they found my lost phone. Thank you everyone.

Excellent service in returning left item. Please thank everyone involved. We will be back. Thank you very much.

Hello! i am very upset, after paying for 2 day delivery, FedEX has yet to deliver my item, today is day 3. When I look at the tracking it doesnt give me an ETA, just says delayed. THis is my cell phone that i have been without for 6 days now.

great response to lost keys. They got turned in and I was notified. Great job everyone, Thanks

I left my credit card at Buzzard’s Bar - like many people have done at other restaurants or stores. The restaurant and the Security Dept. Could not have been nicer or willing to get it back to me. I was traveling from Tampa to Little Rock so a pick up was not possible. They packaged and shipped it back to me in Tampa. The Security Dept could not have been nicer or friendlier to help me!! They totally “blew away” any misperception most people have of resort Security Dept’s.

I am very impressed with your service and pleased to have my belongings returned to me completely and quickly. Thanks to all who contributed to this; thank you VERY much!

Thank you so much for finding and returning my item. I can’t imagine where I misplaced it. Any info would be greatly appreciated. Thanks

Very easy process. Good job

Thank you thank you thank you

This means a great deal to me! Thank you so very much for finding my night guard! I really appreciate it!

Thank y'all so much with your help in retrieving my wallet I left in the safe. Your response was impeccable, fast courteous while still being respectful of the guests who were staying after me. I can't thank you enough.

Mr. Joseph Giordano was extremely helpful

How can I really express the helpless feeling upon realizing a wallet has been lost? All its contents, important items one relies on in the possession of who knows. I asked, "what could I have done differently to avoid what happened"? What a tremendous surprise receiving notice that all was found! Of course, the returning of my property depended on the honesty, empathy and kindness of a stranger. Whoever picked it up, I surely know the last pair of hands on it was the bus drivers. I wish I knew who it was so that I could send a personal thank you. I always practice returning to the owner all that I find, to the extent that I can. It always makes me feel great to do so. I gave the details of the B6 that I was on. Please, extend my most heartfelt gratitude to this special person.

Thank you all for your Excellent Customer Service.

I am happy to get my lost items back. Thank you!!!

Great job. Thanks

I would liked to Thank “Carla” for helping me.She’s very helpful, patience, and friendly.

I was amazed when I got your email about my lost item, I had not made a report because I did not know where I had lost it

You made my day!Our highest gratitude and appreciation – we are so grateful for your support.

Very Very Please how we got taken care. Mary is very very Nice and Thanks to her, we got the ring back. She’s very efficient in her job. She helped us all the way and let in contact with us. Thanks yo her we are pleased to come back again. We appreciate her. Hope she gets promoted. Very efficient. It’s was very important ring. It’s our wedding ring and it means a lot to us.

Very helpful. Thank you.

I want to thank Chris in security and Steve in Lost and Found at Flamingo. They were both so nice to me when I called. Steve even called me after a couple of days to make sure I had gotten my email from him, which I thought was so professional and kind. All they did is much appreciated——good job !

I was thrilled to get my bag back and truly appreciate the effort made on my behalf. Very grateful! Thank you!

Great service; very diligent and Efficient. Easy to file , easy to retrieve

THANK YOU SO MUCH!!! My mother’s necklace was in there. Today was her birthday. She passed away last year.

Thank you so much for finding and returning my "favorite" sweater. Always a pleasure dealing with anyone associated with Southwest Regional Airport!

I thought I would never see that DL again. I ordered another but worried my ID might be used criminally and cause issues. Thank you for finding it and sending it back

I am very thankful for your service and was happy that I was able to retrieve one of my two phones. The email I received led me to think that I was going get both phones back but I only got my iPhone and not my Android. If it is possible I would still like to get my android phone back

Thank you very much for company Royal Caribbean help.

Good morningI wanted to thank you as my lost object arrived safely to my house in Panama with almost everything I reported. My personal documents, the actual purse, my wallet, sunglasses, car key came along, everything I reported, except the money. I understand this was a big temptation and I am happy because I recovered almost everything. Thanks.

I appreciate the honesty of your employee. Thank you for the return of my Apple Watch.

Thank you much i love Royal

Thank you so much for finding and sending my Kindle Fire. You are the best!

Best customer service ever!

The service has been awesome

I am so pleased that you were able to locate my lost item. Thank you for providing the resources to help make this happen!!

I WANT TO PERSONALLY THANK THE CUSTOMER SERVICE REPRESENTATIVE THAT HELPED ME WITH MY LOST HOODIE, SHE WAS CARING, HER MANNERISM WAS EXCELLENT. I LIVE IN NJ, SHE DID AN EXCEPTIONAL JOB GETTING MY PACKAGE IN A REASONABLE TIME. AND THE COST TO SEND IT. THANK GOD FOR PEOPLE LIKE HER.

FedEx has just moments ago delivered my cell phone that I had left in the Charlotte (I think), N.C. airport. It arrived in the same near new condition that I had lost it. Perfect. The only thing I had to do was to plug it in to charge, which is happening now. Even though I had to purchase another phone (I really had little hope of recuperating the lost one), I will still use this one when I go overseas. My wife has one for use here (in USA) and one for traveling. OK, now I can do the same. It was always a hassle trying to adapt to strange phones we had to borrow.Anyway, I am so pleased with your quick action, considerate communication and super great delivery.I do so hope you understand how grateful I am to you. The worse thoughts I had when I lost the phone was in reference to all the photos I had saved: grandkids, pets, the farm, everything from the last three or four years. I thought US Cellular had those saved. Not a chance. Now I'll get them copied to make sure the best are saved in case the same thing happens again.As you can tell, I am EXTREMELY HAPPY with your service in the lost and found department and with FedEx with its delivery.Super sincerely and grateful,David S

Wow. Amazing customer service. Never thought we would see this IPad again. THANK YOU

Just want to thank Debbie and the staff at Lost and Found - thank you for your help.! You were excellent in helping get our phone back to us. Hope your management appreciates your hard work and diligence.

Thank you so very much for returning my lost item to me. The necklace has a lot of sentimental value to me and I really appreciate how smoothly the process has gone in recovering it. Thank you so very much! Lauran E.

Great Great service and honesty number 1*

Thank youu so much!!!! It broke my heart to see him so upset. Thank you for finding it so quickly!! Do you know if his money and card were still in the wallet?

Excellent service thank you. Everything arrived with no complications, I can thank enough for going above and beyond from the first call until I received my stuff in the mailThank you

Thank you so much for help finding my laptop. You are really lifesaver

Thank you for your quick service. I was so thankful that you actually had the item and then you returned it so quickly. Great Service!

Thank you so much for returning my daughters phone. I can't thank you enough

A very organized process of locating my left behind clothing and arranging for return to me. I no appreciate the efficiency snd professionalism of the Sheraton’s staff in this matter