Thank you so much for getting back with me about the missing rash guard. I am so glad you found it and am very grateful as well! Thank you so much for everything you did to get it to me!!
-Cindy P.
A guest of Marriott's Cypress Harbour - 6/7/2026
Thank you very much whomever found this and turned it in is a life saver
-Mindy C.
A passenger of American Airlines - 6/7/2026
My tablet arrived. Thank you for finding and returning it.
-Duncan R.
A passenger of United Airlines - 6/7/2026
Received my product in good condition. Thanks.
-Cordelia B.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 6/6/2026
The mailing service was excellent. I received my item sooner than expected and couldn’t be happier. Thank you
-Steven W.
A guest of Hilton Charlotte Uptown - 6/5/2026
I am so grateful for the service you have provided in returning my purse, and wish to thank you for this amazing service. When I arrived in Vancouver and realized I had left it behind I was totally traumatized, so a million thank you's to you and your staff for facilitating it's return. Carollyne
-Carollyne H.
A passenger of EWR - Newark Liberty International Airport - 6/5/2026
id # 41178007 we were very pleasantly surprised to have our lost item located and shipped to us! very impressed with the service! we really couldn't believe it! Thank You!!!
-William J.
A passenger of United Airlines - 6/5/2026
I left my phone near gate at Newark airport. Went on website to report it. A couple of days later, Barbara contacted me and arranged to have the phone shipped to my home. My compliments to Barbara for her efficiency in handling the matter. Many thanks to Barbara!
Lou K.
-Lou K.
A passenger of United Airlines - 6/5/2026
I received my IPad. Thank you so much!!!
-Denette M.
A passenger of Carnival Cruise Line - 6/5/2026
Thank you. I received my package. I felt like the process took a little longer than I expected.(one day) more. All items are accounted for-thank you for taking such care of the items. I appreciate the system support.
-Victoria C.
A guest of The Fountains - 6/5/2026
Amazing experience start to finish thank you very much. If I were you I would post a QR code on the back of the airplane seats for people to scan just in case they leave something. They have easy access. This was a very easy process. Thank you very much.
-James P.
A passenger of Alaska Airlines - 6/4/2026
The minute I discovered I had left my Kindle in the terminal. I filed a lost item submission. I was so thrilled when I heard so quickly that it had been recovered. Do you ever know who turned it in? I would like to thank this person.
-Nina R.
A passenger of American Airlines - 6/4/2026
Thank you for finding my ipad! I had all but given up hope. Much appreciated.
-Rita S.
A passenger of Air Canada - 6/4/2026
Thank you so much! I can't believe you actually found my key fob. Wonderful.
-Jackie S.
A passenger of Air Canada - 6/3/2026
Thank you for returning my DL......received it.
-Sharon L.
A passenger of United Airlines - 6/2/2026
Thank you very much for restoring my medications to me. They came this afternoon. I am extremely grateful and full of respect for your quick and helpful action .
-Julia
A passenger of Air Canada - 6/2/2026
I THANK YOU. I AM VERY VERY SORRY TO HAVE PUT YOU THRU SO MUCH. EVEN THOUGH IT COST ME, STILL I FEEL I WAS AT FAULT. I WILL TRY FOR THIS TO NEVER HAPPEN TO ME AGAIN.
-Champak B P.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 6/2/2026
Thank you so much for finding my iPad. When I looked on my device finder and saw that it was 13 miles from the airport when I was in Kauai, I certainly thought it would never be returned. I truly appreciate your diligence.
-Lisa D.
A passenger of Alaska Airlines - 6/2/2026
Thank you! Outstanding service and support to help with a stressful situation.
-Matt M.
A passenger of American Airlines - 6/1/2026
Thank you very much. I appreciate it!
-David P.
A passenger of United Airlines - 5/31/2026
Thank you for finding my phone. I am very impressed with this service.
-Leo W.
A passenger of American Airlines - 5/31/2026
I want to thank all involved in finding and returning to me my Apple iWatch. From the moment I sent AA lost and found, I had many emails that said "We're on it!" They found my watch and communicated with me all along the way. They're mailing it to me. I just want to thank everyone involved. The follow through was greatly appreciated. My next trips will be on American Airlines!
-Steven F.
A passenger of Charlotte Douglas International Airport - 5/30/2026
I truly appreciated the ability to receive my journal. Your solution was cost effective and highly valued.
-Wayne B.
A passenger of Alaska Airlines - 5/29/2026
Thanks good job. YOU WORK IS NECESSARY!!! and very much appreciated.
-Herlean J.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 5/29/2026
Thank you for finding, tracing my seat and date of flight, and letting me know that I had left my kindle behing, even. before I notice3d that I had lost it
-Sheila P.
A passenger of American Airlines - 5/29/2026
I do like to express my appreciation for your time and attention, I don’t know how I would manage without your help to recuperate my watch.
I am impressed by your professionalism!
Thanks you,
Daniel C. H.
-Daniel Cecilio H.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 5/29/2026
Thank you for finding my Kindle and tracking me down !!!!
-Sheila P.
A passenger of American Airlines - 5/28/2026
Thank you
-William C.
A passenger of MTA NYCT Lost and Found - 5/28/2026
American Airlines HudsonAlphas been a pleasure to work with recovering my lost item. Please pass along my thanks to the team
-James H.
A passenger of American Airlines - 5/28/2026
Resibi el tel. Muy puntual muchas gracias exelente servicio
-Maria T.
A guest of SeaWorld San Diego - 5/28/2026
Jennifer was very helpful
And we are so appreciative of her!!!! My daughter’s iPhone was found!
-Kasheena M.
A passenger of Amtrak - 5/27/2026
Thank you so much. I appreciate the quick response.
-Jeff R.
A passenger of United Airlines - 5/27/2026
Amazing!! Quick!!
-Brian B.
A passenger of American Airlines - 5/27/2026
Great job guys and thank you so much!
-Andrew R.
A passenger of Spokane International Airport - 5/27/2026
I am very pleased with your list and found department and also very relieved that my wallet was recovered. Thank you so much.this has saved me a lot of time and money to get my ID and credit cards replaced. Superb job to everyone involved.
-Mark K.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 5/26/2026
I don't have my lost item yet but so far this has been an awesome experience.
-Tim S.
A guest of Fairfield Inn & Suites East Orlando UCF - 5/26/2026
Thank you guys so much for finding my list item with in 24hrs.! I’m glad you guys are able to ship it to my hometown.. Thank you so much for everything.!
-LaShay B.
A passenger of American Airlines - 5/26/2026
Thanks you Exellent Service.
-Liliana R.
A passenger of American Airlines - 5/26/2026
You are wonderful.
-Mary Ann S.
A passenger of American Airlines - 5/25/2026
You guys are definitely one of the top hotels I e ever stayed at. Not just because you returned my earrings but everything you do is with grace. Thank you again. Hope to see you again soon!
-Carina C.
A guest of Summercamp - 5/25/2026
I appreciate getting my headphones back. Thank you. Keith
-Keith L.
A passenger of WestJet - 5/24/2026
I am so grateful for the T4 Lost and Found team at JFK. I panicked when I realized I left my bag at JFK as I was on the runway to depart for home in Cincinnati. My bag had my passport, my work computer, and other work items. In less than 48 hours, my Bag arrived via FedEx thanks to your team and Nesa A. (WeSoarHigher.com) who
found my bag. Your team was prompt, answered the phone right away, and made me feel good about the situation. I am so appreciative and grateful for your team. Thank you from Kentucky to New York!!
-Kyle N.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 5/23/2026
Thank you!
-James K.
A guest of Quinault Beach Resort and Casino - 5/22/2026
Thank you for your efforts!
-Chris M.
A passenger of American Airlines - 5/22/2026
Air Canada, ma compagnie aérienne préférée de toujours ! Je savais que vous alliez tout faire pour nous aider à retrouver ce téléphone. Nous tenons à vous féliciter et à vous remercier du fond du coeur. You are the BEST !
-MARLENE THHELUSMA REMY ET JOSEPH A R.
A passenger of Air Canada - 5/22/2026
Outstanding customer service.
-Alex H L.
A guest of Sofitel Chicago Magnificent Mile - 5/22/2026
Thank you very much for your efforts to find and return my phone. I really appreciate it and look forward to getting it back on Tuesday by FedEx. Again...Thank you!
-Randall
A passenger of American Airlines - 5/22/2026
Thank you for your help in returning my gold trimmed mirror. You have a quick way of returning lost items. We will stay with Omni Hotel again. The Omni Hotel Manager was very helpful.
-Lynda G.
A guest of Omni Tempe Hotel at ASU - 5/21/2026
Used the service to pay for return of a lost item at New Orleans airport. Airport representative was professional and courteous. Transaction went smoothly.
-George B.
A passenger of Louis Armstrong New Orleans International Airport - 5/21/2026
Thank you so much for finding my tablet! I'm impressed!!!
-Anne Doreen Y.
A passenger of Air Canada - 5/21/2026
Hello, I’m grateful to everyone involved in recovering my passport. I have restored faith in my fellow travelers. All the best, Joe
-Joseph S.
A passenger of American Airlines - 5/21/2026
Very easy to file report, quick to be found, received item the next day. Thank you!
-Jill P.
A passenger of United Airlines - 5/20/2026
I want to thank Danny who looked up my lost items, found them and boxed them up to be shipped to me! Thank you!
-Andrianna P.
A guest of Hilton Columbus Downtown - 5/20/2026
Thank you SO MUCH!!
-Frances W.
A passenger of Amtrak - 5/20/2026
My experience with lost and found at JFK was exceptional extremely courteous, very prompt and I was not expecting that experience at all
-Link H.
A passenger of American Airlines - 5/20/2026
The Lost and Found at Newark airport is nothing less than amazing. Very thorough extremely courteous. I was not expecting that experience at all.
-Link H.
A passenger of American Airlines - 5/20/2026
Thank you much..
-Debra M.
A passenger of Royal Caribbean International - 5/19/2026
Great service and my lost item was returned so quickly. Appreciated the constant updates.
-Ava J F.
A passenger of Alaska Airlines - 5/19/2026
I received FedEx today with both of our jackets left at Phl airport. Thank you so much for your excellent service in finding them and returning them to us!!!
-Barbara L R.
A passenger of American Airlines - 5/19/2026
Melinda was so kind and helpful! I left a little stuffed cat in my room that has traveled the country with me and is very sentimental to me, but I didn't realize until I was already on the flight home. I called Lost and Found and Melinda was incredibly helpful - she even had my little friend shipped to me with expedited shipping! Thank you so so much! I will definitely be staying at the Twin Fin next time I am visiting Oahu, the service is unmatched :)
-Chelsey S.
A guest of The Twin Fin - 5/19/2026
Excellent service. The folks in Norfolk (Cleo) were terrific and deserve a raise. Many thanks to them.
-Gene S.
A passenger of Amtrak - 5/19/2026
I wanted to sincerely thank the team for returning my son's iPhone, gift card, and cross body carrier. I am impressed with your process and policy, and incredibly grateful. Please give Kat Robertson special attention for filling out the paper work and any other efforts your team made. Next time I go to six flags we will bring treats to the lost and found. Big hugs and lots of love sending to the entire team. Thank you! BRENDA ID 45408413
-Brenda W.
A guest of Six Flags Over Georgia - 5/17/2026
Fantastic service! Completely impressed with the speed and efficiency of all the people involved.
-Joel C.
A passenger of Tampa International Airport - 5/15/2026
Love the quick turnaround. I thought my items were gone forever. So happy they were found!!
-Stephanie P.
A guest of Venetian Resort and Expo Lost and Found - 5/14/2026
Thank you so much for helping me and returning my left behind iPad. I am so very grateful and impressed by your process.
-Gayle G.
A passenger of American Airlines - 5/14/2026
Just received my lost swimsuit!! Thanks for the prompt service!
-Phyllis M.
A guest of Wilderness Club - 5/13/2026
You guys are great!! Thank you for getting my misplaced tablet back to me
-Frank K.
A passenger of American Airlines - 5/13/2026
Thank you for returning our lost phone.
-Monica L.
A passenger of Alaska Airlines - 5/13/2026
Thanks. Good Service!. I had been in great stresses for 10 days after loss, each day agonized as I could not open bank and email accounts without the cell phone. Finally ti's getting recovered safely. More thanks if I could get it recovered earlier.
-Pius K.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 5/12/2026
Thank you
-Julianne S.
A guest of LEGOLAND California Hotel - 5/12/2026
Thank You very much being so efficient finding quickly and shipping my laptop. I'm so grateful and appreciate a lot.
-Katalina Illyes R.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 5/12/2026
thanks you
-HIROSHI M.
A passenger of United Airlines - 5/12/2026
I have received the AirPods you found for me. I would like to express my sincere gratitude for all your hard work in searching for them.
-Katsuaki S.
A passenger of United Airlines - 5/12/2026
Thank-you so much for the process of saving my item left behind. I would have missed it. Looking forward to receiving it. Had a great stay.
-Cherie B.
A guest of The Historic Powhatan Resort - 5/11/2026
The system worked vey well!
-Elayne B.
A passenger of American Airlines - 5/11/2026
I would like to sincerely thank you for your incredible support and efficiency. In less than 24 hours, you were able to locate and recover the iPad my daughter accidentally left on the plane.
We are truly grateful for your quick response, professionalism, and care throughout the entire process. It means a lot to us and reflects the excellent service you provide.
Thank you again for going above and beyond. We deeply appreciate everything you did for our family.
-Stefany
A passenger of American Airlines - 5/11/2026
Wow!!! I love Canada ! And fed ex. Please have my passport back on time. I’m leaving to see mom in Canada again next week. Please and thank you !!! Mrs Loann T
-Loann T.
A passenger of Air Canada - 5/10/2026
Thank you VERY much for finding and shipping back to me my IPAD. I thought it was gone. Period. Quality service of American Airlines. I have almost 500,000 miles with AA through the years with American and the quality service continues.
-Gary P.
A passenger of American Airlines - 5/10/2026
It was very easy to use.
-ATSUSHI S.
A guest of Sheraton Waikiki Beach Resort - 5/9/2026
Amazing! So helpful and nice and had an email with directions in less than 10 minutes!
-Amanda B.
A passenger of American Airlines - 5/9/2026
Thank you for returning my lost cell phone. It is a mystery how I lost it at the Newark airport at 0530 in the morning. I was mighty happy when it arrived at my home yesterday. Bravo to United for returning it. It reminds me why I am a 2 million mile flyer. Gary Jobson
-Gary J.
A passenger of United Airlines - 5/8/2026
You guys are the best. I left my computer on the screening table. You guys found it and shipped it back to me. Thank you so much. Thank you! Thank you!
-Todd H.
A passenger of Toronto Pearson - Greater Toronto Airports Authority (GTAA) - 5/8/2026
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