I will be so happy to get my duffle bag back. Thank you!
-Jane A.
A passenger of American Airlines - 6/3/2023

I really appreciated all the kindly services.
A guest of Residence Inn Kansas City - 6/2/2023

Thank you for finding it and sending it to me!
-Moira J.
A passenger of Amtrak - 6/2/2023

Thank you. My iPad arrived today. I am so lucky and humbled by your attention. It was lucky that my daughter had my name engraved on the ipad when she gave it to me. I had totally forgotten that. It was lucky that a very diligent person looked at it, saw my name, and made the connection and called. It is apparent that I had thought I had filed a lost item report with you, but perhaps I had not, because none was found. Thank you, again and again! It is like a miracle. And you are the best of the best. I hope you have many many many more successes in what must often be heartbreaking endeavors. Greetings from Maine! Yours, Mark
-Mark B.
A passenger of Alaska Airlines - 6/2/2023

Great help in recovering our cards in the safe
-Kimberly Jennings D.
A guest of LUXOR Las Vegas - 6/2/2023

Thank you so much!!!
-Kanon I.
A guest of Hostelling International LA/Santa Monica - 6/2/2023

Thank you very much for returning my stuff. It says a lot about your professionalism and character. Keep up the good work and we'll see you next year.
A guest of Wekopa Resort & Conference Center - 6/2/2023

Very impressed that you found and shipped these items. Very helpful.
-Sandra S.
A guest of Chateau on the Lake - 6/2/2023

As a Colorado based business owner, it's been a 30+ yearlong journey with United Airlines. This represents a high point for me... I really am grateful to you guys for retrieving my headphones. It was I who left them on the plane, and didn't even realize until the next day. But it was you and your team that located them, contacted me, and are returning them to me now. As a 1M mile flyer with United, I've become accustomed to the ups and downs that we frequent travelers have come to expect. But this favor you've done for me I did not expect. Super cool, y'all. I really am grateful.
-Bob F.
A passenger of United Airlines - 5/31/2023

This has been them most impressive system I have seen. The response to our lost item in terms of speed of recovery and speed of info to us is top notch. Thank you to the team involved.
-Tom L.
A passenger of American Airlines - 5/31/2023

Whoever I talked to today in the lost & found prevention meeting as amazing. She was nice, pleasant & called me back when she said she would. Now as long as I get delivered that would be above perfect
A guest of Marriott's Grande Vista - 5/31/2023

Thank you so much! Words can not express how grateful I am!
-Deborah M.
A passenger of Royal Caribbean International - 5/30/2023

I was most impressed with the ease of getting item returned. Thank you!
-Debra G.
A guest of Holiday Inn Club Vacations South Beach Resort - 5/30/2023

Good morning and many blessings I like to thank you for hard work and dedication I'm so happy because the best work and professional experience sincerely Luis l.
-Luis L.
A passenger of American Airlines - 5/30/2023

Wow! From filing a report to shipping my belongs, less than a day. Many thanks to all involved. I'm sure David our "LSA" was involved.
-Robert Griffin S.
A passenger of Amtrak - 5/30/2023

Your Lost and Found service is a great idea! It’s so professional ! Thanks!
-Guy C.
A guest of Canada's Wonderland - 5/29/2023

Thank You!! Phone arrived in perfect shape
-Lillian T.
A passenger of American Airlines - 5/28/2023

Giovanni, security, went the extra mile and helped my friend retrieve her lost items. So efficient and responded quickly!
-Lennnie B.
A guest of Marriott Oceana Palms - 5/28/2023

Thank you Lucy!! I really appreciate your helping me to retrieve my lost iPad. I had given it up on ever seeing it again. - Mark
-Mark E M.
A passenger of United Airlines - 5/26/2023

I want to praise Tracy who figured out that a turned in cell phone in one name actually belonged to another name, me. I lost the phone in the DC Amtrak station on on March 7, 2023. I had to buy a new phone after I got back to St. Louis, MO. I am thrilled I will have the old phone back, if for no other reason than the pictures of my grandchildren.
-Ronald H. M.
A passenger of Amtrak - 5/26/2023

It was a user friendly easy process with fast results!
-Vickie H.
A passenger of Alaska Airlines - 5/25/2023

I have recovered my belongings. Your service was simple and efficient. Thanks!
-Gary J.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 5/25/2023

I really appreciate your concern and effort to find my lost passport and make arrangements to courier it to my residence within 2 days. I will recommend your excellent service to my colleagues for them to use American airlines for air travel. Thank you very much.
-Athula W.
A passenger of American Airlines - 5/25/2023

Thank you so much for letting me know that you found my sandals. I really appreciate you calling me again, because I did not notice the first voicemail. Great customer service, I will recommend the Paris! Take good care.
-Susan P.
A guest of Paris Las Vegas - 5/25/2023

I would just like to thank you. I did not expect it to be found!
-Mary M.
A guest of Harrahs Cherokee Resort - 5/25/2023

Great job thanks
-Guiosky T.
A passenger of United Airlines - 5/25/2023

phenomenal work finding my lost item and great experience all along, with constant updates being sent
-riccardo G.
A passenger of American Airlines - 5/25/2023

A stress situation turn into a great experience thank you so much for all your great work
-Mivair B.
A passenger of Orlando Sanford International Airport - 5/24/2023

I received my lost phone today. Many thanks, i do truly appreciate the effort and time to find it. Thank you
-David B.
A passenger of Air Canada - 5/24/2023

Got it. What a relief, thank you very much!
-Edward E. M.
A passenger of United Airlines - 5/24/2023

AA: Thank you so much for calling me soon after I landed that I left an item on the airplane and for the smooth process to retrieve the item. Best, Sahr
-Sahr M.
A passenger of American Airlines - 5/23/2023

United and it’s cleaning crew and freight team did a terrific job of finding my personal electronics that I left on a recent flight. I appreciate the quick reply and the fast delivery of the device. Well done and exceeded my expectations.
-Perry R.
A passenger of United Airlines - 5/23/2023

Such amazing service that I am still in disbelief!! I am so very thankful for the attention and service I received! It may seem like a trivial item, but it is more than that for me! Thank you, thank you, thank you!
-Heidi H.
A passenger of United Airlines - 5/23/2023

Very easy process. Thank you for the help!
-Benjamin V.
A guest of Virgin Hotel Las Vegas - 5/22/2023

Thank you for all of your efforts locating my linen pants-which was left in my error. I’m so grateful and Thankful to EACH and everyone who played an important role with this process. Your honesty/loyalty means so much to me. Hard Rock Cafe really do ROCK!!!!!!
-Tikeyda R.
A guest of Hard Rock Hotel & Casino - Atlantic City - 5/22/2023

thank you for contacting me about my lost item and making it easy to return.
-Lyle R K.
A passenger of American Airlines - 5/22/2023

Harry in Lost & Found was a rock star! So pleasant, so helpful, so amazing! It's amazing that I lost my phone but am coming away with a huge smile on my fact (thanks to Harry), and oh by the way, he found my phone! He made the process effortless. A+
-Lynn A. W.
A passenger of American Airlines - 5/22/2023

Received my iPad, thank you
-beverly P.
A guest of Venetian Resort and Expo Lost and Found - 5/20/2023

I had left my watch in my room, and your team did a great returning it to me. Thank you!
-Kim D.
A guest of Renaissance Hotel Tulsa - 5/19/2023

I recently lost my drivers license ID at the Tampa International Airport. I filled out a L&F form and was notified in less than 24 hours that it had been found. It was mailed to me and I received it 4days after I lost it!! Kudos to you folks!! Thank you for your prompt and courteous action to get it to me! You rock!!!
-Moroz D.
A passenger of Tampa International Airport  - 5/19/2023

5 star
A guest of Westgate Towers - 5/19/2023

Thanks a lot for searching/finding/and sending my lost item. It talks very highly about the service provided by Alaska Airlines. Thanks!!
-Pedro A.
A passenger of Alaska Airlines - 5/19/2023

recieved lost iten thank you
-jim H.
A passenger of United Airlines - 5/18/2023

I can’t begin to thank you for this wonderful service. It is so worderful to know that there are honest people who really care about others. Thank you so much
-Sheila S.
A guest of Embassy Suites Seattle Tacoma Airport - 5/18/2023

A passenger of Royal Caribbean International - 5/18/2023

I have no words to describe how AMAZING person in this world is Natasha from the security , helping me to find out my lost item that I left at the resort on May 7th . She deserve the best and a raise on her salary for how amazing she is doing her job and how nice is she with the clients ! Thank you Natasha, you are an hero ! God bless u!
-alina B.
A guest of The Kartrite Resort and Indoor Water Park - 5/18/2023

My item has been returned. Thank you. Annette Cappaert
-Annette C.
A passenger of United Airlines - 5/18/2023

How about that? In less than one week you were not only able to find my missing Kindle reader, but you were able to ship it back to me in PERFECT condition. Thank you for your prompt courteous service. I hope I don't ever need you again, but if I do, I'll be happy no matter the outcome. Thanks, again. You guys made my day.
-David M.
A passenger of United Airlines - 5/18/2023

I want to take this time to thank you all for the return of my laptop, and you have done a trustworthy and wonderful job. Thank you again.
-Joan S.
A passenger of American Airlines - 5/17/2023

I am dumbfounded that my Bose headphones were returned. It restores my faith in the honest of humanity. Kudos to the person who returned them.
-Dale D.
A passenger of United Airlines - 5/17/2023

Excellent job from United Airlines for the prompt respond to ship my lost item back to me. I really appreciate that. Thank you and God bless.
-Foday G. Kamara S.
A passenger of United Airlines - 5/17/2023

I could not be more pleased with the response and support that I received from the United team. Unbelievable concern and follow-through from the GS desk, Jan and Ann. The person who searched and located my iPad in a packed United Club was incredible. And last but not least, the person at Lost and Found, who made sure that my article shipped, was a true professional in every way. Thank you all!
-Michael T.
A passenger of United Airlines - 5/17/2023

Received my package today - Thank you so much for returning my left behind clothing. Joy
-Joy M.
A guest of Westgate Smokey Mountain - 5/17/2023

thanks so MUCH for finding my lost cell phone at Fort Worth/Dallas airport. So appreciated that is in process of shipping by Fed Ex to my home in Sarasota, FL. It is scheduled to arrive May 18th. THANKS SO MUCH Polise
-Michael P.
A passenger of American Airlines - 5/16/2023

Thank you! I am very pleased that you were able to locate my Kindle and that it was not lost or taken. Thank you for the quick response and for having an easy process of reporting, the updates and mailing it to me. I am looking forward to my kindle arriving safely home in the mail. Thank you
-Lori Z.
A passenger of United Airlines - 5/16/2023

Thank you for returning my notes that i had invested hundreds of hours developing. Your efforts have renewed my trust in people. Thank you again.
-Larry O.
A passenger of American Airlines - 5/16/2023

Transaction was very easy and returned items arrived quickly.
-Alexander L.
A guest of Kennebunkport Captain's Collection - 5/16/2023

Great service. Left my tablet on the plane on Sunday. Agent called to let me know they had it. By Monday it was being shipped home. Many Thanks Thanks for the speedy service
A passenger of American Airlines - 5/15/2023

We received our package yesterday. Thank you very much for your help and courtesy. Ron Karst
-Ron K.
A guest of Gold Dust West Carson City - 5/14/2023

Tammy was super helpful with this lost and found process! She was personable and happy to help!
-Amanda S.
A passenger of Tampa International Airport  - 5/13/2023

Thank you so much for sending my makeup bag back ! That was so appreciated. We will be back. I did leave the maid service a tip each day as they were doing a fabulous job on floor 23 the whole week we were there! We will be back! Thank you SP. cindy b.
-Cynthia B.
A guest of South Point Casino - 5/13/2023

Dollywood worked diligently on finding my list item I can't thank them enough for the blessings they instill in what they take pride in doing. Thank you so much.
-Brandon I.
A guest of Dollywood Theme Park - 5/12/2023

1st. Thank you to the Pilot and crew of flight of flight AA2675 5/8/23 who helped search the plane and pilot on hands and knees looking and also letting me know at baggage where to report loss. Thank you also for finding my phone in CLT airport and quickly notifyig me. It was sent quickly to me via overnight FED EX. loss of my phone was hard to imagine an getting it back surprising. THANKS SO MUCH!!!!!
-Robert and Sharron R.
A passenger of American Airlines - 5/12/2023

A guest of Shore Cliff Hotel - 5/12/2023

Got the shipment. Thanks
-Bella B.
A guest of Venetian Resort and Expo Lost and Found - 5/12/2023

The coats arrived today in perfect condition. Thank you so much!!
-Wendy S.
A guest of Embassy Suites Washington Square Tigard - 5/12/2023

Exactly a week after reporting my list bag, I received it at my home. The service was quick and easy and kept me updated along the way.
-Richard E S.
A passenger of Celebrity Cruises - 5/11/2023

Thank you for diligently tracking down my laptop that was turned in to lost and found and for shipping the laptop to me. I also want to commend Ayleen the waitress at the Bleu Mediterranean bar in Terminal C in Dallas who found my laptop and turned it in to lost and found. I am very pleased with the service from American Airlines.
-John T.
A passenger of American Airlines - 5/10/2023

Thanks so much for helping me get my I pad back. I received it today. Great job.
-Gary F.
A passenger of American Airlines - 5/10/2023

Excellent follow-up and delivery. Nothing was missing and delivered as promised.
-Sandra S.
A passenger of Air Canada - 5/10/2023

Thank you American Airlines for finding my lost item Excellent Job
-Leonardo M.
A passenger of American Airlines - 5/10/2023

YAY!!!! another grand experience on American. I am incredibly thrilled you located and are sending me my lost passport. Thank you seems inadequate.
-Marcia B.
A passenger of American Airlines - 5/10/2023

Very impressive list items process and system. Very pleased not only that my items were located, but were forwarded to me once I paid for them shipping.
-Don W.
A passenger of Charlotte Douglas International Airport - 5/9/2023

I am blown away that you really found it for me. Thank you SO much. It means the world to me. Your agent was so lovely today. Thank you
-Katriona L.
A passenger of United Airlines - 5/8/2023

Very impressed with the quick response.. mahalo
-Maria L.
A guest of Marriott's Waiohai Beach Club - 5/8/2023

I received my lost items. Thank you so much for your excellent service!
-Dianne W.
A guest of Hilton Hawaiian Village - 5/8/2023

I was still at the airport when I realized I left my phone on the plane and security wouldn't let me return to retrieve it. I never thought I would see it again. THANK YOU United for finding it and returning it in just ONE WEEK!
-Suanna T.
A passenger of United Airlines - 5/8/2023

That you very much for your service. I am patiently waiting for the return.
-Katherine T.
A passenger of Royal Caribbean International - 5/8/2023

Staff at Dollywood are amazing people Thank you
-Pete Z.
A guest of Dollywood Theme Park - 5/7/2023

Carla rules !!! So kind, so professional. You need to clone her.
-Troy L.
A guest of Harrahs Las Vegas - 5/7/2023

Very impressed by the lost-and-found process.
-Trey M.
A passenger of Alaska Airlines - 5/7/2023

Very much appreciate your help
-Michael V.
A guest of Four Seasons Hotel Las Vegas - 5/6/2023

Absolutely outstanding response and resolution process. Thank you so much
-Dana E.
A passenger of United Airlines - 5/6/2023

I'm very grateful that after 2 months Amtrak was able to locate my bag and notify me even though they'd already sent an email informing me that the search had been discontinued. Thank you.
-Jonathan H.
A passenger of Amtrak - 5/6/2023

Thank you. I received my passport today via FedEx. I appreciate it.
-Maggie Moffitt R.
A passenger of American Airlines - 5/5/2023

Thanks so much!
-Sally G.
A passenger of Air Canada - 5/5/2023

Thank you so much for letting me know I lost a folder. I didnt even realize it. I really appreciate the customer service!
-chris H.
A customer of Dollar Car Rental Seattle - WA - 5/4/2023

Thank you for finding and returning my lost Kindle.
-Richard C.
A passenger of American Airlines - 5/3/2023

So happy you were able to find my iPad! Really amazed—thank you!
-Katherine N.
A passenger of United Airlines - 5/3/2023

Once again great job, thank you
-Asa J.
A passenger of Alaska Airlines - 5/3/2023

Thank you for the prompt service! The gentlemen I spoke with were very kind and reassuring also very helpful
-Justine M.
A passenger of Amtrak - 5/3/2023

Many thanks for the information. Your help is greatly appreciated.
-Graham T.
A passenger of Royal Caribbean International - 5/3/2023

Good service! Central Baggage was especially responsive to questions. Item (computer) left on plane 7 weeks ago. Gate agent at PSP, Andrew was in contact before we even left the airport. When we got home to WA, I had a msg from Andrew on home phone. I should have given Alaska my cell number. Also helpful Ricardo, at "800 help' for AA' started the return process. Would have liked more human contact and feedback during the interium process. Thanks to all for safe return.
-Paul B.
A passenger of Alaska Airlines - 5/3/2023

United, as a company, has gone beyond what I ever expected from an airline. Thank you so much for locating my passport and returning promptly. I can’t thank you enough. It has saved me hours of aggravation and agony. I will remember this in future as my choices include United. You went above and beyond the call of duty and I won’t easily forget the kindness. Kindest, Erika S, thank you again.
-Erika S.
A passenger of United Airlines - 5/3/2023

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