What can we say - people love
Chargerback Lost & Found software!

I lost my laptop when rushing to the gate, but it was found within a matter of hours!! The wonderful woman who found the laptop and answered the phone at your office when I called, Michelle Thomas, was so kind and helpful. She immediately took away all stress from the situation. I cannot thank her enough!!

I was amazed that you found my wallet, returned it promptly and intact (understandably the cash will come as a check), and that the whole process was so smooth. Is there a way for me show my appreciation and make a donation to an MTA Employees Holiday Fund, or some other fund? A grateful Jerry Gliklich

Thank you!!!!!! I was so worried I lost my card! I appreciate the program and the quick turnaround.

Colis bien reçu. Merci

Agent Nezha gets a 10+ from us, It was a delight dealing with her.

I have received my item. Thnak you!

The gentleman who spoke with me today, and prior (Jerrell?) was very helpful!

Parcel with wallet received (10. Dec. 2025) Thank you for your great support. Very much appreciated.

Im so grateful you have my purse.

This was a very pleasant experience. Very thankful that they found and returned my lost item.

Excellent. Thanks for the help.

I was very impressed at how quick the luggage was found and shipped. Thank you so much.

Thank you for your quick response and looking forward to the return. Customer service so far has been excellent!

Excellent work. Thank you.

I have received my IPad mini and it was in perfect shape. Very pleased with the whole process ! Thanks

Lashonda and Steve is awesome on finding my sweater. This is my second time living in embassy suites will be my primary stay when I come there again

I didn't get the names of the employees that helped me, but one (I think his name was Levi) went back on the plane and dialed my number but got no ringing. The lady stayed with me for a few minutes. They showed true customer assistance. I enjoyed my flight and will fly United again and again, even tho my son and grandson work for Amercan Airlines. You should be proud of your employees.

Robin and Ed (i think that was his name that called me) thank you both SO MUCH!!! I couldn't belive someone would care as much as Robin to search for my contact info and cc all me. Then Ed-I'm sorry if I have the wrong name but i wrote it fown at work - he was so sweet and called to say he could help make it easier so I didn't have to drive all of our God's green earth to find a FedEx store. He was very patient and helped me so much. Thank you thank you!

I was absolutely shocked when I received a phone call letting me know that my missing items had been located! I had given up. The gentleman that called me realized that someone had listed my items as being found in a different room number than what I had stated, and matched the description of what I was missing and called me to verify a few things. I appreciate his ability to put two and two together. These days, MOST people would not go through the effort that this gentleman did. It is truly appreciated.

I cannot thank you enough for helping me find my lost item. Thank you so very much!!!!

Thank you for your quick response in locating my phone wallet. I am so grateful! Thank you!!!

On time

I am impressed and grateful for the efforts of Alaska Airlines to both find my wallet and to providing clear and timely information since I reported it missing. This is among the reasons why, whenever possible, I choose Alaska Airlines. With much gratitude, JoAnne J.

Thank you

You guys are just great, good people still out there, got my overnight bag that was left in JAX WITH BAG unharmed and all iit’s content untouched, wonderful, it was costly to have it shipped home but it only a bit more than than shipping it with my other suit which I usually do, that’s a big thing for me to have a least one bad free, at least bring that back,, my case wouldn’t have been left if I had shipped it but I’m still happy, thanks you did great, Peggy Hsrden

Thank you and Merry Christmas!

The best service of Air Canada. My son lost the phone on plane. The service find it and send me next a day. Thank you so much!!!

Thanks for the great service getting my license and cards back was wonderful. Thanks for the quick response. It was a pleasure flying with you. The disruptions were minimal and I know you as an airline do not have control on the the delays. Thanks again for getting my things back to me.

I reported my iPad left onboard AC105 at YVR on Saturday. It was found and delivered to me by FedEx today (Tuesday Dec 2) in Kamloops BC. Excellent service b AC and your lost and found processor. Thank you.. John Hammond

Staff at Hilton Ocean Enclave were so pleasant with this return shipment!

Thank you so much for shipping my lost item so fast. I appreciate your hard work.

Wow, just WOW! I am so impressed by your attention and quick resolve in finding my book and showing the efforts to have it returned and how seamless it was. Thank you!!!! I am impressed and pleasantly surprised.

Thank you! I really appreciate this!

I am very pleased with the results of getting my item left on board a flight returned to me. I do have one suggestion to make. Because once I remembered to add the gate number and time of arrival for the plane I left the item on, I was notified within hours that my item had been located, perhaps requesting this info on the intake form would expedite and make recovery successful. The original info request asked for the flight number. In my travel weariness, I didn't realize that I had not put the gate number and arrival time/day into the form as I had intended. The flight attendant on my subsequent flight informed me that either the attendants or cleaning crew would take a found item to the gate agent. This is what prompted me to insure the gate # and time of arrival was added to my original report. Thanks so much for providing this service. I am thrilled to have my Kindle back!

I left my phone and when I reach back to them, they were very courteous and they told me how to identify the phone. I am quite sure if this has been any other resort. This would have been a nightmare, but the process here was very smooth and a little loved it.

Fast response!! Thank you

I contacted AA on Sunday 11/30. One of the busiest days of the year. The young woman,Corinne, from lost and found could not have been more helpful, relaxed, and efficient! Great gal!

Thank you so very much! This was so very important to me because it was a gift from my son. I appreciate all of your help in helping me get it back. Thank you again!

So appreciate you contacting me only a couple hours after our flight landed and making arrangements to get lost items back to us! TY!

I received my lost item today as indicated. My item was found quickly and returned safely and I appreciate how well everything worked. Good job and thank you very much.

I got the iPad that I left at the SeaTac Hilton today. Thank you for sending it and for the nice packing job.

Hello all, I'm not sure that I ever expressed my gratitude for your prompt response and return of my coat last year. Thank you so very much! (re: xxxx4100)

Excellent! Promptly handled by AA with great results!! Thanks!!

I'm still amazed that my headphones were turned in and have arrived safe and sound. I'm so very grateful, thank you!

THANK YOU! THANK YOU! THANK YOU! Have a great thanksgiving and may you be blessed!

We received the lost item last evening. Thank you for the fine service.

Easy fast efficient I love it thank you

I was quite impressed how your security lead me to chargerback.com. My iPad and charging cable were returned three days later. Thank you….job well done!

Thank you. Your system is excellent and personnel did an excellent job.

Thank You! I was VERY pleasantly surprised to receive the note that my ID was found and able to be returned. A great process!

Thank you very much i receieved my backpack a couple of days ago. you guys are the best. Cathie

Thank you for returning my kindle. It was an unexpected service and I really appreciate it

Thank you so much for finding and sending. I have not received the C pap machine yet but I do appreciate your taking the time to track it down and are sending it to me. Sally

thank you for finding and sending my Kindle back!!!!!! So happy!!!!

I’m so thankful for the service I’ve received through American Airlines I inadvertently left documents in the seat pocket of a flight I was on I was very tired having flown from Australia initially when I received the email I thought it was a scam until realising my documents were indeed missing thank you for arranging the return of my documents which are very important to me thank you again appreciate the service and support received

Thank you very much for your thoughtfulness and thorough investigation which lead to the return of my lost items!

Thank you so much for finding my lost item and making this an easy process.

I am looking forward to receive my iPad soon.Thank you for your great and nice work.

Thank you to all the nice people who found my watch and returned it to me. I’m so grateful!

Thank you for persevering. Got my item back yesterday. Thank you.

Thank you to all involved in the hunt for my iPad, especially Natasha. I was not very confident that I would get it back but this group has restored my faith in humanity! Thank you again to everyone that followed up and followed through. Happy holidays

Thank you for good service.

Thank you for returning my Kindle.

Thanks for recovering my iPad. Great job getting it back to me so fast. My only thing is I wish I had been kept updated on the status of the search. I was able to locate it using the Find My phone app and knew where it was. But trying to use the chat online just let me in circles. Otherwise good job.

Package received today. Thank you VERY MUCH.

Thank you very much for your attention to my problem

Appreciate the prompt return of my ipad

I thought for sure my items were gone and I thank you so much for the return of items. After a 15 hour flight from JNB, SA it was left on board. Love United and appreciate all the hard work from your employees and staff. I look forward to the return of my items. Such a relief. Cheryl Hindman

En verdad, me encantó todo el proceso de recuperación de mi objeto perdido y lo sencillo que fue ¡Muchísimas gracias!

I am so amazed that United Airlines found my jacket that I left on the plane and that this service is so easy to use. I am very grateful for your help.

With all the bad PR I have to say that not only did United treat me well but they found and shipped my list phone. Kudos to United as I am quite impressed. I will continue to fly with United.

Thank you so much! This was an amazing process! So fast and efficient! I truly appreciate it!

Thank you for your service.

Fantastic service!! Received my lost wallet back with everything intact. Received ongoing communications and immediate feedback during the search. After editing my report, an email was received hours later that the wallet was found. Thank you!!!