What can we say - people love
Chargerback Lost & Found software!

Thanks - the staff at MCO were super helpful to me, an upset passenger! Really appreciate the help.

Thank you for the prompt and professional response!

Great updates through the app!

You guys are the best at United !! You found my lost wallet, had it shipped back to me , and saved me a whole of frustration and time !! I appreciate the dedication , integrity of your employees , and excellent customer service that goes above and beyond. It is definitely recognized and appreciated !!

Thank you for finding the phone. Is it possible to know how it was found?

Many thanks to Karen for her help! She wrote a sweet note for my son and went above and beyond to help us

Service rapide, efficace et professionnel. Confiance totale, merci.

Thank you so much for finding my purse!! I cannot believe it! I’m so happy and relieved. Thanks again!!

I paid for overnight shipping of my item and it was sent by 2nd day delivery instead, which I am sure was considerably less expensive. Additionally I was in need of having the item overnight as I needed to rent a car this Wednesday.

You guys were great. Easy process to get my kindle back. I really didnt think you woukd find it but you did and im happy!!

The Hilton Orlando could not have been more helpful and responsive to sending me the items left in my room last week. I truly appreciate your help - the team was fantastic! This is why I'm a loyal Honor's customer. Rick F#896xxxxxx

Thank you for taking time to find and Ship it back to me my lost items .I appreciate it so much for sure I will recommend Luxor hotel to all my friends their patience & honesty To find my forgotten or lost items .

Thank you for all your help! Received item in good condition.

Thank you so much for the speedy delivery of my CPAP. I desperately needed it. Four nights without it has caused me to be so tired. I’m So thankful for everyone that helped in getting it back to me!!!!

I left my iPad at Gate 4, YYC on March 14. Today I spoke with Hani in the lost YYC baggage. He was very pleasant, knowledgeable and PATIENT with my sight and hearing issues. He explained everything clearly and I am very thankful for his help and the options he provided to retrieve the item. I travel from YKA to YEG via YYC monthly and this Westjet employee was the most courteous and helpful staff member I’ve encountered. Thanks. Sheena Miller

Your efforts went above and beyond to get something back to me that I had let behind on the plane. Exceptional work, a 10 out of 10

Thank you very much for the outstanding work that you guys do with this Lost & Found department, God Bless you!!

Thank you for the ease of payment and getting my medical equipment to me. I appreciate you!!

Thanks so much. You save my life. Appreciate

I the information desk staff are amazing they step ahead to find my daughter's cell phone .Amazing help

Thank you for the prompt return of my AirPods. I'm glad that Find My actually works.

Thank you

Thanks fr being so responsicve. I really appreciate it!

Thanks so much to your team for finding and sending me my iPad. Outstanding AA customer service!

Thank you so much for locating our item. We fly American always

Thank you thank you so much for finding my item. I’m very happy you guys find my stuff and send it very quick.

I accidently left items in my safe when I checked out yesterday. Kisha Gainer in Security came in on her day off to help with this and get the items overnighted to me. This is going above-and-beyond! I'd also like to thank Arron Christian in security for retrieving the items. They did a great job in resolving this so quickly!

Thank you for finding my Kindle! Selling out the Lost and Found report was easy, your feedback about your results was informative, you found my item and the shipping fee to get it back was minimal. This whole process worked very well again thank you so much.

THANK YOU SO MUCH for finding my purse !!! I was very sad and scared. Thank you for responding to the form that I filled out!!! Thank you for not throwing my valuables away!!!! Thank you and may God bless you!!!

Very efficient and fast .Thank you

Absolutely wonderful experience with getting me wallet/keys/purse back to me! I appreciate the help of the person who I spoke to later 4/9/2026 to find and get my stuff shipped to me.

Thank you so much for finding it and now returning my iPad. A lot of pictures of grandchildren which I would’ve hated to lose.You guys are the best

THE PILOTS AND 99% OF THE CREWS WERE GREAT....THE LATE PLANE, CHANGING OF DOOR NUMBERS.....NO PROBLEMS...AA PROFESSIONALS WERE AT THE CONTROLS...THANKS FOR THE RIDES SEE YA

Great job in finding my lost cpap machine! Many, many thanks! Wonderful customer service, which seems to be rare these days.

Great service. Thanks

I can't thank you enough for returning my lost tablet! Your quick response to my claim and subsequent return along with all the tracking information gave me so much peace of mind! Thank you, thank you, thank you!!!

I want to thank everyone involved in the safe return of my CPAP machine. After three sleepless nights, I'm back to normal. Thank you once again.

Wonderful service, worked exactly as it should, I'm very impressed.

thank you so much for finding the missing items and shipping them back so promptly. Received in great condition. The items also hold a sentimental value, as both were gifts from our children. Great service and great vacation!

Thank you so much for your very effective lost item return process. I really appreciate it!!

Jennifer was amazing ! She went above and beyond to help me find my bag . She left her desk and personally went on the train on her hands and knees and looked under seats. I am so grateful and could not have talked to a nicer person ! She takes her job very seriously and I’m so appreciative she the best !

Amazing. Just spectacular. Thank you so much!

Thank you for assisting my lost and found request. I really appreciated

Mailing this item was very easy. It was also made easier by Jennifer at the lost and found office at Union Station in Los Angeles. She was simply terrific!

Wonderful customer service, thank you

Thank you so much !!! I thought for sure I would be shopping for a replacement IPad today .. you guys ROCK !!!

Got my item back I left in a hotel across the country! Thank yku!

Amazing turn around time with finding our missing items. Shipping info was sent within 30 minutes of paying! Thank you SO much for your quick help.

Thank you for your willingness to look for this item & ship it to me

Thank you for your effort to return my tablet. Your success was very appreciated.

Really appreciate how easy it was to use the service to locate my item. The gate where the plane came into was right next to a United club and one of the women in there was so helpful. Actually, everyone on this trip was really incredible and helpful. That agent went down the jetway to see if it was maybe left at the bottom of the jetway. Which it wasn’t but then gave me very clear instructions to get to the website and submit the item. It was so easy to use the web interface really appreciate it.

I am so beyond grateful to each person involved in finding my bracelet. Each charm has a story and personal significance and it broke my heart to lose it. Thank you all so much for getting the bracelet and EACH CHARM(!!!) back to me safely. I cannot express how grateful I am!

Thank you very much for your assistance. You folks are great, I really appreciate your efforts on this matter and am very pleased with my entire stay at the Palazzo hotel, thanks again

Thrilled at your recovery of my CPAP machine! The representative who called me was so helpful assisting me in identifying my device, including sending me 2 images of it. I’ve never lost anything like this before and didn’t know what to expect in terms of likelihood it would be found and returned. Thank you for doing such good and prompt work. And again, the representative who called me was so kind and accommodating and helpful!

We have been HGV Max and Hilton Honors members for some years now we have always enjoyed staying in the Hilton hotels and are even more impressed with Hilton and its team then we were before. We would like special thanks to Fernando Romero who helped us with the return process.

Thank you for finding my phone. Thank you, thank you, thank you!!!!

Thank you for following through on the search. I'm extremely pleased through notifications I received.

Due to be being so tired from a long flight from Manila in the Philippines to San Fransisco then a five hour lay over, I was exhausted. In my sleepy state I walked off and left my electronic tablet laying in the seating area. I was so traumatized by the loss of this device once I was on the second flight. My tablet is almost as valuable to me as my phone. It's not the device itself but all the information and photos I have on it that are valuable to me. I filed a claim with UA and figured I would never see my tablet again. I kept checking my email and looking in the spam folder. Nothing. Then, I got a phone call saying they had found it. The person I spoke to was so fantastic! She verified it was mine and even adjusted the address for me so I could get it sooner. I then logged into my email and fallowed the link to FedEx and paid for the shipping. Next I received an email with the tracking number. I am so happy! Thank you, Thank you so very much!!!

I could not believe we left my cpap machine at the airport. Thank you to everyone. Lost and found found it and are shipping it back. In gratitude.

Extraordinary Service! iPad found and shipped to my wife and arrived just 2 days later. WOW Impressive! Thank you! J Howe

Awesome!! Thank you for the effort it took to locate my lost headphones and then communicate so promptly with me. I really appreciate it! Great work. Thank you!!

we were impressed with the communication especially with the chaos during the TSA situation. Thank you

Thank you and bless you all.

Great job they were able to find my iPad and ship it to me within 24 hours. I really appreciate there efforts and are very grateful to the honesty and integrity of the team. John

Thank you very much for a seamless transaction.

I cannot thank you enough. So pleased you found my purse! Thanking so so much again!!!! You made my day. All articles still in my purse. GREAT JOB TO ALL WHO HELPED ME GET IT BACK

Whole experience was excellent. I left my toiletry bag hanging on back of bathroom door. Spoke with Alex. He found the bag and shipped to me. Excellent job and so prompt. Thank you!

Just received my lost item (denim jacket) late yesterday. Only left at the airport 1 week ago. High praise to your associate, Stephanie, who handled my claim. She was excellent! She was very friendly, efficient and made sure it was shipped to me in a timely manner. She is a great asset to your airport. She was super!

Thank you so much for the time finding my item!

Thank you for the speedy return of my phone

Thank you for finding & shipping my purse. I accidentally left behind in drawer

I would like to thank Air Canada for everything they have done to get this package back to me. I had given up after 3 weeks, but Air Canada did not give up & again THANK YOU. I would also like to thank ChargerBack for how easy it was to deal with them. Again Thanks to everybody for getting this completed.

Amazing service, 5 stars! Thanks a lot!

Thank you for your help. JLN

My purse was quickly recovered and delivered to me in Hawaii. Nothing but the highest praise for all parties involved. Thank you!

We are very glad that Carole will get back her Toiletries

Massive shoutout to Trish at Charlotte Douglass Airport!! She was so kind and helpful in reuniting me with my CPAP, I cannot thank her enough!

Wow guys! I can't believe you found it. Thank you so much!

Thanks for your very efficient service. I JUST received my e- book tablet that I accidentally left behind at the gate in SFO. Great Work. THANKS!

Wonderful process to retrieve missing items’

Just wanted to thank everyone that was involved in getting my lost phone back to me in a time manner. Also, wanted to thank the person that packed it for shipping since it was delivered to me in perfect condition. Thanks to all.

I received my computer back via FedEx. Thank you SO MUCH for finding it and having it returned to me.

Christina was so very helpful. She made the process easy and quick. Very conscientious employee.

Thank you SOOOO much for finding my items! You took the time to listen/read the report and care enough to find them after it's been a month since my stay. These items are irreplaceable as they were handmade. Thank you from the bottom of my heart

Great job thanks to some one for finding my head phones and returning Them also to AC for providing the service