Thank you my ítem was recieved.
-Linda P.
A passenger of Tampa International Airport  - 6/20/2021

Thanks for finding my laptop. Delays and stand by are never easy. Connections too! Now I will look to applying for credit with you to fly the happy sky’s. Thanks again!
-Gilbert G.
A passenger of American Airlines - 6/19/2021

John in the NY office is awesome! He’s left me a few messages about my lost item but I haven’t been able to connect with him. He’s kept me up-to-date on my lost item and I’m super appreciative. Thanks John!!
-Megan H.
A passenger of Amtrak - 6/18/2021

I appreciate everyone involved in returning my wallet, Thanks Trent with lost and found at United had great customer service and went above and beyond for me.
-Thomas jerry F.
A passenger of United Airlines - 6/18/2021

I am so very pleased with the fact that I got my I-Pad back! The process works well - going online to report it. Email updates about it and then to get the one that said "We have your item" -- I was very, very happy. Appreciate getting my item back and it has restored my faith in humanity. Thanks for having this service and appreciate someone turned it in and y'all returned it to me. Thanks so, so much!
-Kris R.
A passenger of United Airlines - 6/17/2021

you guys are just great
-stanley L.
A passenger of MTA New York City Transit - 6/17/2021

Joshua at United Charleston Lost and Found is the best! He makes United proud! Hat’s off to a fantastic team member!
-Michael C. P.
A passenger of United Airlines - 6/17/2021

A passenger of American Airlines - 6/17/2021

Thank you for finding and returning my iPad! I did not think that I would ever see it again. I really appreciate your efforts to recover it.
-David T.
A passenger of American Airlines - 6/17/2021

Thank you for maintaining a lost and found for items. Super easy to access website, submit a claim and retrieve our items that were left at TSA security.
-Mark L.
A passenger of Tampa International Airport  - 6/17/2021

I was extremely satisfied with how well Nanette communicated and stayed on top of my concerns. She followed through a d made sure our items were returned. We will definitely book again with Excalibur based on the trust she has identified your company with. Thank you Nanette.Mr.and Mrs. Nicolas F.
-Roxanne B. F.
A guest of Excalibur Hotel and Casino - 6/16/2021

Everyone I interacted with was professional, kind and courteous. thank you so much for all of your help!
-Eric W.
A passenger of Austin-Bergstrom International Airport  - 6/16/2021

the woman at American Air lost and found at CLT is a professional, courteous, patient person is does her job methodically and communicated very well and gave me updates on the search and didn't over promise. her diligence in going through all the items (mine was a cell phone) is greatly appreciated. even though not having my cell phone was a trying time, I greatly appreciate the job she did in finding the phone and getting it sent out to me in a timely manner. Also I have to say a thank you and great Job to the employees in the C terminal who located and returned the phone to lost and found. THANK YOU ALL VERY MUCH.Greg D.
-gregory D.
A passenger of American Airlines - 6/16/2021

I want to say thank you for finding some of my belongings.
-Emory T.
A guest of Silver Dollar City - 6/16/2021

Easy and straightforward way to retrieve my list phone. One thing: the email the comes with the confirmation number for a filed claim tells you that there will be a follow up email when the item is found. I had to call L
-Francis B.
A passenger of MTA New York City Transit - 6/16/2021

I was so pleasantly surprised to see that someone turned in my missing Kindle - and it is being shipped to me. I’m really impressed because someone took the time to track me down via my device ID. After decades of flying, this is the first time I’ve had a lost item returned! Thank you! Great service!
-Cheryl R.
A passenger of United Airlines - 6/16/2021

Huge thank you to everyone involved with helping us get our son’s passport back in less than 24 hours.
-Dawn G.
A passenger of American Airlines - 6/16/2021

Thanks so much for you prompt response. It really makes me feel better about staying at your hotel because of you guys honesty, thanks again
-Cathy B.
A guest of Harrahs Cherokee Resort - 6/16/2021

Strange "coincidence" that the staff was just bringing my lost belongings at exactly the time that was calling there about something else! Furthermore, your rapid response has even included an update about shipping.Thank you
-Kevin C.
A guest of Holiday Inn Club Vacations Oak n' Spruce Resort - 6/16/2021

Great job folks. Your hard work saved me a lot of bureaucratic red tape. Thank you.
-Michael D.
A passenger of American Airlines - 6/15/2021

Steven Lovins in lost n found was amazing in the way he handled my lost article. GREAT Employee
-Betty C.
A guest of Harrahs Cherokee Resort - 6/15/2021

I am so thrilled that my Bible was found! I was praying that it would come back to me since I’ve had it since 1987. Where was it found?
-Susan W.
A passenger of United Airlines - 6/15/2021

Very impressive so far - though I haven't yet gotten the card (it's expected later today).
-Robert D.
A passenger of United Airlines - 6/15/2021

A passenger of MTA New York City Transit - 6/14/2021

A passenger of MTA New York City Transit - 6/14/2021

Thank you so much for keeping my purse safe!
-Catherine M. S.
A passenger of Tampa International Airport  - 6/14/2021

What a pleasure to deal with -- made it simple
-lynn D.
A passenger of United Airlines - 6/14/2021

I actually have a couple comments:1) this was my very first trip to Las Vegas and you all were incredible polite, kind, helpful and ALWAYS seemed to care and always with a smile. I’ve worked at a hotel before and I know how hard it can be, I really appreciate everyone and the hard work each of you put into what you do.2) your housekeepers we’re just amazing!! They did everything so perfectly and added little extra touches that made us smile! 3) someone at the front desk around 1am on Friday morning named Anders was so helpful and polite I felt like he went above and beyond with just a simple question and he got us all set up and I just really appreciate him and hope you can tell him he’s doing a great job.4) I accidentally left AirPods among other things in a drawer, I called at the airport and next thing I know I’m having them sent home to me!!Thank you again so much everyone at the Venetian!! I’ll be back!!!-Kellie
-Kellie R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 6/12/2021

Recovery of lost property was a breeze . Simply wish people would keep their grabbing reactionary hands to themselves . The trip was miserable without a phone . Glad to have feet on the ground
-Joseph D.
A passenger of Tampa International Airport  - 6/11/2021

I want to thank Anita? from Housekeeping and the MOD that day. I was super stressed after leaving my important documents at the hotel that morning, but they were diligent about finding them. I appreciate them more than they know! GREAT customer service!!! :-) :-)
-Shayne H.
A guest of Trump Hotel  - 6/11/2021

Thank you so much for quick response!That’s amazing
-Maura R.
A guest of Yellowstone National Park Lodges - 6/10/2021

Thank you for finding my phone. I really thought I wouldn’t see it again. Excellent service and I am very grateful to all involved in its return.
-Topsy Maureen K.
A passenger of Southwest Florida International Airport - 6/10/2021

Thanks for your work
-nikolai A.
A passenger of Charlotte Douglas International Airport - 6/10/2021

Thank you for your assistance. You provide a great service!
-John M.
A passenger of Tampa International Airport  - 6/10/2021

Thank you very much, it was a pleasurable experience.
-john P.
A passenger of Tampa International Airport  - 6/9/2021

I’m thankful my phone was found and returned. Process was smoother than I expected, thank you!
A passenger of MTA New York City Transit - 6/9/2021

This is the first successful return of an item that was not a bag, so kudos to all.
-Pamela B.
A passenger of American Airlines - 6/9/2021

Thank you so much!I am so grateful that I am a member at a gym where people would return my precious ring!Kristina H.
-Kristina H.
A guest of Chaminade Resort & Spa - 6/8/2021

Great service, thank you!
-Edwin R.
A passenger of Tampa International Airport  - 6/8/2021

Thanks so much for returning my ring. Received and wearing it again. Good system you have devised. Thank you ,
-Sharon H.
A guest of Yellowstone National Park Lodges - 6/7/2021

Quick and courteous. Wouldn't get this back in D.C.We love Florida.Thanx again!
-Charles D.
A passenger of Tampa International Airport  - 6/7/2021

I am very happy with the service I was given and the item I left at the Des Moines Hilton was found and is in the process of being returned.
-Greg K.
A guest of Hilton Des Moines Downtown - 6/7/2021

very professional, efficient and safe all the agents of the airport and the lost and found office.Thank you!!!
-Cristina S.
A passenger of Tampa International Airport  - 6/7/2021

David and team in Indy were quick and helpful. VERY grateful.
-Shawn K S.
A passenger of United Airlines - 6/6/2021

Just to let you know that I really appreciated your notification that someone turned in my little black pouch that I had left in the safe in our room. I also wanted to share with you the trip my little pouch took trying to get it back to me. It left Williamsburg on May 28th and it made 23 stops in various States sometimes visiting the same place 3 times back and forth. The news is that it arrived today on June 5th. (In only 9 days.). That doesn’t say much for our US Postal Service does it? Maybe you could encourage future shipments be made through UPS instead. Thanks to your employees who helped get my little pouch returned to me. Feel free to share this with Historic Powhatan Resort in Williamsburg thanking them for their kind service. Fran Koehl. Tracking Number 9405516902257178188125
-Fran K.
A guest of The Historic Powhatan Resort - 6/5/2021

Thank you do much for following up on locating my little ipad. Thank you so much. Staff is very helpful and pleasant to work with. Jeanne
-Stosser J.
A guest of Westin St. John - 6/5/2021

Thanks to the lost and found team. My heart stopped when I realized I had forgotten something so important. To get a call back and say we have it gave me my life back. Thanks again.
-Mary M.
A guest of Beau Rivage Resort and Casino - 6/4/2021

Thank you so much for sending back my makeup bag. I have no idea where I left it but am so glad you found it and thank you for making it so easy to get it back! Hilton service is the best!
-Susan F.
A guest of Ocean Enclave by Hilton Grand Vacations - 6/4/2021

Eric was great. I left a message on 6/2 in Philly. He called me in the AM today. After describing the item and where it had been lost in less than an hour he came back and found it ( my laptop)Note. I also asked TSA and they did absolutely NOTHING Thanks Eric
-RC H.
A passenger of Charlotte Douglas International Airport - 6/4/2021

So thankful to have my moms phone back. The pictures on the phone itself are priceless. It was so kind of the person that found it to turn it in.
-Kim Q.
A guest of Kalahari Resorts Poconos - 6/3/2021

Thank you so much for not only taking the time to find my lost item but for also making it possible for us to be able to have a connecting flight that same day after our flight was delayed. Your staff is not only courteous but also compassionate and caring. The pilot noticed that my son was a little nervous for his first flight and he took the time out of his day to hand him a pin which he has not let go of since he received them. It totally made his day. Thank you once again. We will definitely book with you in the future.
-annette S.
A passenger of American Airlines - 6/3/2021

Wow, thank you for working so hard to find my item and then getting it to me so quickly
-Matt W.
A passenger of American Airlines - 6/3/2021

Could not be happier with lost and found department at Tampa Airport. Don’t know the woman’s name I spoke to this morning but she was very friendly and checked on my item right away. Very well done
-Theodore P.
A passenger of Tampa International Airport  - 6/3/2021

So grateful to receive my wallet back. I thought however that MTA added the amount of cash found to $92. I did not receive any cash or my benefit card.
-Jill L.
A passenger of MTA New York City Transit - 6/3/2021

Great experience! Easy process!!!!!
-Jason E.
A guest of Tropicana Atlantic City - 6/3/2021

Thank you for your promt return of my friends ID.
-George B.
A passenger of United Airlines - 6/3/2021

Sorprendida, feliz y totalmente complacida con el servicio, primero porque todo lo pude hacer por internet, segundo porque aparecio y tercero porque fue sumamente facil encontrar el lugar de recogida con las indicaciones recibidas y un trato muy agradable y servicial que me tomo menos de 5 minutos! Exelente! Gracias!
-lynn A.
A passenger of American Airlines - 6/3/2021

Good service once I could talk to someonr
-Beverly M.
A passenger of Southwest Florida International Airport - 6/2/2021

I would like to send a read to the person who found the ring. Please provide info on who to send to, if possible.
-Mike M.
A guest of Bellagio - 6/2/2021

i thank you for your efforts and recovery
-Thomas B.
A passenger of United Airlines - 6/2/2021

Thank you so much that my iPad was recovered. I commend all of the staff and housekeeping team of Oyo Hotel, Las Vegas. Once again thank you and God Bless.
-Julius C.
A guest of OYO Hotel & Casino Las Vegas - 6/2/2021

I am eternally grateful to the Busch Gardens staff who recovered my phone and the staff in the Lost and Found office. Some of the best customer service I've ever experienced. God bless you all!
-Neal T.
A guest of Busch Gardens Tampa Bay - 6/2/2021

I really appreciate the return of my cell phone. The lost and found was very efficient, friendly and nice to deal with. They are highly recommended.
-Richard H W.
A passenger of Southwest Florida International Airport - 6/1/2021

Excellent customer service and located my lost item.
-Janice Miller J.
A passenger of American Airlines - 6/1/2021

Awesome service! Very helpful!
-Logan R.
A passenger of American Airlines - 6/1/2021

That’s fine about mailing it the next day. It’s a holiday weekend so I understand! Happy you found it!
-Denean G.
A passenger of Hawaiian Airlines Account - 6/1/2021

Ashley was helpful about letting me know where my keys can be picked up. I just wish I know where they were found and who found them. Otherwise, thanks Ashley at Lost and found!
-Suzanne H.
A guest of Schlitterbahn Waterpark New Braunfels - 5/31/2021

AA associates did a great job on finding and returning my laptop. Thank you very much.
-David O.
A passenger of American Airlines - 5/30/2021

Everything is taken care of. Package on the way.
-Scott N.
A guest of Inn and Spa at Loretto - 5/28/2021

Thank you so much to Eric, who contacted me this morning and for everyone else who help me get my wallet back. The response was so quick I was very impressed. Thanks again Erik have a great weekend!
-James J. H.
A passenger of Charlotte Douglas International Airport - 5/28/2021

I thank whomever was involved in getting my purse returned to me. God bless them!
-Lorene M F.
A passenger of Tampa International Airport  - 5/28/2021

You guys really came through! Thank you for locating my iPad out of all the items you must retrieve. Once I found my serial
-Tom J.
A passenger of United Airlines - 5/27/2021

I received my bag, thankful to the M7 bus driver who secured my bag on May 11th, and the driver on May 12 M7 bus at 6:32am
-anna W.
A passenger of MTA New York City Transit - 5/27/2021

Thank you very much for taking care of my father's medications. Special thanks to the employee that worked yesterday about 5:30 pm, took my call and made sure that the meds are placed in the fridge for storage. You rock.
-Aida and Timur L.
A passenger of Tampa International Airport  - 5/27/2021

Great reunion with my lost device, glad It was lost but left in good hands. Thank you so much.
-George M.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 5/27/2021

Impressive service!I wish you could help me with my lost iPad at Newark airport (United Lost report
-Thomas J.
A passenger of United Airlines - 5/26/2021

I can’t say enough wonderful things about the customer service, communication, and responsiveness as I left my IPad at TSA. You had a wonderful volunteer that called me several times on Friday to let me know the status of my item. It took all my worry away! Thank you!
-Meagan W.
A passenger of Tampa International Airport  - 5/26/2021

Nice easy to follow process. When I have my item back in hand, I will be singing your praises!
-Mark M.
A passenger of American Airlines - 5/26/2021

One of the world biggest city and no doubt there are great people in it. From the public and the city workers. Thank you so much for finding and keeping my keys. From filing a claim until actually find the staff was great. Thank you so much.
-Alexander O.
A passenger of MTA New York City Transit - 5/25/2021

I would like this note to go to the supervisor of the Cincinnati airport security. I cannot thank you for such a professional job and services that I received after losing my wallet at the Cincinnati Covington airport. A very special thank you to Crystal who I truly believe went beyond expectationsTo make sure that I received my wallet through overnight shipping. It is really a refreshing silly, especially in today’s environment, to know that there are people who really care!. Once again thank you so much! And Crystal may you have a blessed day. You are a genuine good person! Kind regards Dan F
-Dan F.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 5/25/2021

I spoke on the phone with Trish Vxxxxn and she was super helpful. First she found my package, then called me and walked me through the multiple options I had to get the package back. On top of that, she called a little later to confirm I had rceieved the email where I could generate a new usps tag for the return package. Trish really made sure I got my package back and I thank her for all the help.
-Lakshya A.
A guest of Hilton Grand Vacations at Seaworld - 5/25/2021

The service is great, I was sure that I would never see them again. Thanks
-Jim K.
A passenger of American Airlines - 5/25/2021

I can’t thank you enough for finding my kindle. You ALL do a fantastic job and UA is always wonderful!
-Allen D.
A passenger of United Airlines - 5/25/2021

I can’t thank you enough for locating my clothing. I’ve been a guest at your resort several times and will continue coming back.
-Anthony B.
A guest of Marriott's Grande Vista - 5/25/2021

Excellent service by your personnel and security protocals.
-Dean B.
A passenger of Tampa International Airport  - 5/24/2021

-Lynn P.
A guest of Silver Dollar City - 5/24/2021

I can not say how much I appreciate the staff at Yosemite Valley Lodge! I would like to donate to the Yosemite Valley Fund! I would also like to send the housekeeper $100.00 for his: her honesty! Having my items returned is a true blessing.
-Linda K.
A guest of Yosemite Hospitality | Aramark L&F - 5/24/2021

-Lynn P.
A guest of Silver Dollar City - 5/23/2021

Thank you for returning my kindle e reader . It is very much appreciated that your airline took the time and effort to find it and contact me. Thank you again.
-Lesia F.
A passenger of United Airlines - 5/23/2021

I am in tears and so ecstatic to have my blanket back!! I am so grateful that you found it for me!! Thank you so very much from the bottom of my heart!!! I wish you could have seen my face when I read the email that my blanket was found!!!!Thank you again!!!!Marla
A guest of Seminole Hard Rock Tampa - 5/23/2021

I just received my phone and so appreciate your staff’s quick reporting and follow through!
-Marybeth B.
A guest of Village Realty - 5/21/2021

I am so impressed with this process you have no idea. Go American!!!
-robert Lee M.
A passenger of American Airlines - 5/21/2021

The service was simply amazing. I filed online and after a few hours tried calling several times but to no avail.They called me the next day or two to give me good news that my backpack had been located
-chadley D.
A passenger of MTA New York City Transit - 5/21/2021

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