What can we say - people love
Chargerback Lost & Found software!

Wow, honest people do exist and I am the very lucky recipient of their actions. Thank you!!!!!!!!!!

Thanks

Thank you, I received my item that was accidentally left behind. I am SO appreciative.

Thank you very much for your prompt response to my report of a lost item.

I was amazed at the precision and outstanding remedy to get my laptop back. Your recovery system appears to have no flaws. Thanks!

Thank you for the prompt and secure of my lost items from The Venetian. I appreciate it.

Outstanding service. We had the lost reading glasses back in one day. Thank you very much.

Excellent Service. Efficient claims process and quality communication.

I thought that I had fly my iPad at the LAX Lyft venue and did not realize that I left it on your plane. I was pleasantly surprised amazegjd - when I received an email saying that it was found on the plane. Your directions to retrieve it were simple and easy to follow. On e again, I was amazed at how quickly I received it it at my home. The $50.00 charge was considerably lower than a $500 replacement. I don’t know how to appropriately thank all the Alaska staff that were involved but Imwill definitely share your customer service widely in my circle and use Alaska whenever I can. You made this 85 year old very happy and renewed my faith in good people.

Thank you so much for finding my passport and notifying me. I appreciate your staff!

Happily surprised to hear from UAL that my wallet was found and is coming back. Kudos to United Airlines.

I can't begin to thank you and The Hilton enough for the return of my iPad. What a great, efficient return service and Hotel!!!!

I received my lost item (car key fob) today. Thank you to everyone involved in locating and returning it to me. I am overwhelmed frankly as I was very dubious that it would be found. Many thanks once again.

Thank you! Thank you, Bellagio Lost and Found! I have received my rings, and I am thrilled! Thank you, Tona, for sounding so excited when I called and you found them as we talked. And thank you, Asia, for what you did to get them back to me. The braid band ring was a gift from my husband on our 15th anniversary. He recently passed away after 56 years of happy marriage, so you can imagine how important the ring is to me. I am so impressed with your service-totally efficient and totally friendly. I send you all a hug!

I am VERY grateful to the Air Canada employees who found my phone and went to all the trouble it must have taken to match that phone to me, to contact me so soon after I'd left it behind, and to make arrangements to have it returned to me so quickly. To the staff who turned it in and to Steven who contacted me, thank you so very much. Air Canada should be proud to have you.

Thank you for being so prompt in finding and sending my item.

I thank you very much sending my son passport back to me I’m so greatly appreciated

our item was delivered as promised, and in great shape!

Exelente servicio gracias bendiciones

I would like to express my gratitude to American's loss and founda department. Really. I was really stressed and you guys saved the day! Again Ty.

the Air Canada Lost Item service was wonderful. My IPad was located quickly, and Air Canada organized delivery for me with tracking. the item arrived within a day, and it was well packaged and undamaged. thank you for this service.

Thank you for your prompt service.

Great customer service to find and ship my missing item!

Excellent service!!! Thank you so much

Easiest lost and found ever Thank you so much

Thank you very much for your assistance in locating my lost phone. As you can imagine, I’ve been at odds without it. Your efficiency and professionalism is to be commended. Kudos all around.

Items delivered… Gratefully yours truly

Wow, words cannot describe the positive experience I had with Lost and Found. I thought my sunglasses were lost forever. Housekeeping found them, and turned them in. When I contacted lost and found, I was told how to start the process of getting them mailed to me. Everything was extremely easy, and everyone was extremely helpful and really nice. Thank you..

I received my lost iPad yesterday. Thank you for your help and the quick response.

Thank you Alaska for doing an impressive job of locating my IPad. Each person that I spoke to was patient and helpful. No long phone waits. Can’t emphasize how much your process made this so much simpler and less stressful. The iPad is home and I’m so grateful to all of you!

I cannot believe that I was so careless that I left a laptop on a plane. I cannot thank you enough for finding it. I am more impressed with American Airlines lost and found, ground crew, etc than I could ever express in words. Thank you. THANK YOU!!!!! With appreciation, Dr. H.

We received superior customer service from Aisha Anderson. She went above and beyond to ensure the cell phone we left in the airport was sent and received. Aisha even called today to give us a delivery status. Thank you Aisha!!

I would like to thank everyone at United for their help in locating my missing item. The attention I received as well as the follow up was very professional and timely. Thank you again. Much appreciated!

Thank you for all your efforts to return my bag to me. It was not valuable, but more sentimental value. This means a lot to me. I appreciate you!

Thank you and all who are responsible for the return of my USA passport

Very good service. Filled a report and the next day they found it. Than emailed with instructions how to get my lost item back. Thank you.

So far, this is going very smoothly and I appreciate your good protocol. thanks

Great job. I can’t thank everyone enough. You have great people working for AA. BR

Thank you for finding my ipad!!

I am so happy I was flying American Airlines, you guys are so efficient and Trustworthy. It's a horrible feel8ng when you realize you are missing an appendage, lol. Seriously, my nephew and brother really helped me out of a jam. It is so great to be able to trust someone to do the right thing!!!

Thank you so much for getting my shirts back to me!!

Dear Chargerback Team, I wanted to extend my heartfelt thanks for your assistance in locating and delivering my driver’s license. Your prompt and efficient service made a significant difference, and I truly appreciate your help. Thank you once again for your excellent support. Best regards Cherukuri

Big thanks to the cabin crew leader on AA1518 on sept 26 lax to phoenix who messaged through about my lost phone in admirals lounge, it was found and returned, thanks!

Thank you for being so responsive.

Fantastic Service with Lost & Found! Thank you!

I received my clothes that I left in the closet so fast! thank you!

Thanks for finding my wife’s glasses and helping me getting them shipped home.

Very satisfied ...

Amazing, fast, smooth process!! Thank you so much, and thank you Alaska Airlines crew

Received the Lost item as promised. Thank you

Quick and efficient Thank you

Thank you for the speedy search and handling of my credit card. I really appreciate the quick and professional handling of the lost credit card.

Thank you all so very much for finding my hearing aid!! I so appreciate your efforts!!

You guys were great to look for my item and then back to me so fast. Thank you. Your efforts are appreciated. Jaime

Thank you so much for contacting about my missing device. I had just realized a few minutes before getting your message that I must have left my device in the pocket of my seat in the airplane. I didn't think I would be able to get the device back. Thank you.

I was so surprised to hear from you that you found my Kindle and even more surprised at how quickly it was returned to me. Thank you so much.

Woohoo Thank you so much!!! Can you stare where my wallet was found very curious, thx again!

Thank you for what you guys do,I did a R2R which was exhilarating experience. But to be able to find my lost water bottle which had a special value to me was remarkable and I am grateful to the team.

Thank-you so much, I had 4 flights with American Airlines in the last 2 weeks & everyone treated me very well. Now all we need to do is pull that cushion off my seat & find my hearing aid, lol. Thank-you so much, Carla Burris

That ring means a lot to me! Your fast and wonderful response in finding it was tremendous!!! Thank you so much!!!

I am very happy. I lost my tablet on my trip. I contacted the company and they found it, and I got it back. It was very fast.

Thank you for helping with this do quickly

I want to let you know that I have received my lost piece of luggage and to thank you for the prompt service of retrieving it getting it shipped out so expeditiously. FedEx delivered it to my residence this past Saturday, September 21st. I must say your system for handling lost luggage works very well.

Thank you for finding it so quickly!

Thank you very much. everyone in your dept was very helpful and pleasant. My glasses arrived safely yesterday.

Thanks for your help

Thanks, I received my lost bag in good cond

Best service ever - very quick!

Anna Maria and Greg at the Cleveland United Baggage were extremely helpful, empathetic and patient. My thanks to them and the entire team.

I wouldkike to recognize and thank the female security guard, Elana (?), for her help on trying to retive my phone. I'd also want you all to know how very impressed I am with the lost and found service. After I reported my phone had been dropped overboard, I heard back from you in three days. Thank you very much for your prompt service.

Thank you all so much for returning my Chromebook!! You are awesome! Really appreciate the work that you do. Unbelievable that I got this back. Sorry for the bother, Patricia

I could not be happier or more surprised...not only did you find my lost item, you are going to return it to me. The process is very easy. Thanks to American Airlines

Thank you so much! I'm impressed with your care and response.

I was reunited with my lost items! I had given up on this and was so happy to receive the good news it had been found! Thank you

thank you for finding my iphone! I am so grateful that someone found it and turned it in. It took a few days for me to realize that the item was at the Air Canada lost and found and not the airport lost and found. Also, no one answered the phone # I was given for the AC Lost and Found 514-422-2080, even though I called all day and not able to leave a message, but super fast response when I finally went online for Air Canada and put in a claim ticket. Thank you, thank you again!!

Thank you very much. Grand merçi.

The Alaska Airlines lost and found people were absolutely amazing! They were so very helpful and patient with us. Nice job!

Many thanks for the prompt action taken on your part in the matter, specially want to thank our flight attendant Bridget Jones for all her help, she was very kind and helpful with my situation and went above and beyond anything I could have expected, including putting me at ease , I can’t thank her enough!

Thanks to Maria at Gilley’s for reporting and turningbin my glasses. Thank you to Linda in security and Gloria in lost & found for locating. My glasses and shipping them to me. I will only stay at Ti when I spend time in Las Vegas. I love Ti, the Ti pool, and the Ti staff. You guys are top of the heap!

Usually dealing with Lost and Found can be a nightmare. Thank you for taking my request seriously. You guys rock!

I am beyond grateful that our lost passports, have been found! I am forever in your debt for great companies such as yours! Thank you, thank you, THANK YOU!!!!

Thank you so much for your help and assistance! So glad you found my passport!

Resolved my item lost easy and quickly

Thank you so much for recovering our lost item!! The worker who provided the website and steps was so helpful. I appreciate the prompt response and shipping the item out same day!! Thanks again!

You are amazing! Thank you so much for your help!

Hi, wanted to let you know that Tiffany was super kind and helpful. I really appreciate the housekeepers turning them in. Thank you!

Well done. Good service and looking forward to flying AA again on my next journey to USA

We would like to express our thanks and appreciation to the Westjet staff who helped us find the iPad that was left at Security checkpoint. We would like to thank Alie - she was the Westjet point person who came to the aircraft and obtained our contact info and the ipad information. Please convey our thanks to all who were responsible for getting this Ipad back to us so quickly. It is my husband's most favourable item given to him by his grandkids. Axxxxx and Ixxxxxx

Thanks SO much. I really did not expect the start of a baby blanket to make its way home…. Very grateful..

Thank you so much for the safe return of my phone! I am very grateful.

Your workforce is honest and caring and your process works efficiently! Thank you for returning my mom’s lost iPad. We thought it was lost forever and we were notified of its return within 24 hours. Fantastic. One more reason to be loyal customers. Thank you.

Thank you for getting in touch re:my lost passport

My wife lost her phone while flying on American Airlines and did not discover it missing until we got home to St George, Utah. She has MS and uses it for keeping track of her medications and health appointments in addition to all the normal phone uses. So, she needs her phone and we were both very concerned when we couldn't find it. We were both very relieved when it was found!. I was considering flying or driving the 500 miles back to Phoenix to pick it up, so I was very glad you could ship it to us. Thanks for having the system to both find lost items and easily return them!

Thanks so much! You guys are the best!