What can we say - people love
Chargerback Lost & Found software!

Thank you to all the AA members who helped me find my lost items quickly and easily.

so pleased that you were able to find my iPad. Thank you!

I can't begin to explain how amazing the staff is at the Jung hotel. They went above and beyond for us on our stay. I'm so happy that they found my crystals that I left on the window seal to get sun exposure. They were so kind to contact me. And they arranged for them to be returned. Absolutely! One of the best hotels I've ever been to.

WOW! what a great customer service experience. I have never encountered such efficient and clear communication and care. Good Job

The return of my wallet with all of its contents speaks highly of United emplyees and has renewed my faith in humanity Thank you

Thanks to all those who helped locate and ship my phone. I don't know how it wound up in Houston when I wasn't within a thousand miles of there, but I am very appreciative.

I cannot say enough good things about this; AA took immediate action and located my laptop. Within days I received it. I am writing this with my reunited laptop. Thank you for the great service!

Rose is a gem, give her a raise.!! Thank you for returning what I failed to take out of room .Cheers

Thank you so much for your help in locating my items. It was the first time I didn’t check each closet and drawer thoroughly and, of course, it was the first time I left items behind. I appreciate your finding them and shipping them to me. Thank you!

Thank you so much for the lost and found process which enabled the return of my Fanny pack which I inadvertently left on the plane. I truly appreciate its return!

I am impressed that United identified my package as lost without me having to report it and offered me multiple options to get it returned. I found your shipping rates to be super reasonable too. I will see the end result when my items arrive but so far I am very impressed with the experience. Thank you to United Airlines and the 3rd party offering this service!

Sorry this took so long but I wanted you to know that I got my jacket back. Thanks so much for helping me out and returning my jacket to me!

I inadvertently left my all-weather coat --my favorite all-around coat-- at Moynihan Station, and did not realize it until the train was well on its way to my Virginia destination. I filed a lost and found report online, but did not expect to see it since I did not hear back from anyone within the first 24 hours. Today, however. I received a phone call from "Willie" who called to enquire as to whether or not I was the person who had filed a lost and found report with Amtrak! I was very impressed with him because I was asked to provide a description of my last item, and if I could provide any "identifying characteristics"… After which I was told, my coat had been found! He was very polite, very professional, discussed my options with me in terms of how I might retrieve it, and took the information I provided. I then received an email confirming the detail details! In short, I was very impressed with Willie, and having mentioned taking the train to join my family for my birthday celebration, he asked me which one followed by a very warm and heartfelt "happy birthday wish for me! I've always enjoyed traveling on Amtrak, but this was perhaps the loveliest trip I've had, in no small part because of Willie, and the honesty reflected by the fact that my coat was retrieved, and every effort was made to locate its owner! Thank you, Amtrak!

I want to thank everyone at MTA for finding my lost backpack. The options of picking it up in person or mailing was a tremendous help. I originally made an appointment to come pick it up in person, however an unexpected stay in the hospital prevented me from picking it up. The mailing option was easy to use and the MTA employees who reached out to me and shipped my backpack were very helpful... I am just waiting for the day when my bag is delivered...

this was such a smooth process! I had a sticker on my laptop that had my email address, but before I could even get around to calling to track down my laptop., I get a note that it has been found with options to mail it back to me. This process was so smooth really makes me an even bigger fan of American Airlines. Thank you!

United airline is working on its best, I love to travel on United. 5/5 star rating

Thank you again! Look forward to sailing on Icon Jan 3rd!

Thank you so much! Your customer service is outstanding. I really thought my lost item was going to have to be replaced. Your team is amazing. Thanks again!

Fantastic service. Thank you so much for finding my PC from the overseas flight and arranging to send it back to me so quickly. Your team is amazing!!!

Very efficient service. Thank you.

Thank you sooo much!! cant wait to get back my favorite little things!! i will always fly Hawaiian in future! xo

Excellent response. Within an hour after sending info on my car keys that were lost I was texted they were found. Process was outstandingly smooth. Thanks so much!!

I am just thrilled to hear that you found my cell phone and will be shipping it to me shortly. Thank you for being so diligent about finding my property. I just want the pics that I took on vacation.

I am so impressed. Thought my Kobo was gone and would have to replace. THANK YOU. Have told my friends,. Thank you Air canada

Brandon was incredibly nice and helpful in finding and returning my mom's iPad that was left at the airport almost a month ago. Thank you so much!

Great job for finding my iPad I am really happy that you found it I am so grateful for that thank you

Thank you very much for the response to my request. From the very professional and efficient person (female) who answered my call and explained to me the process and how I should explain the loss to the phone message that I received today telling me that my hearing aid was found and the text message telling me how it will be shipped.

Super quick return and well packaged. Thanks so much!

Recibí los elementos encontrados sin novedad, muchas gracias

It arrived! Thank you!

Thanks for the good service

American Airlines is awesome! When I checked for my lost laptop at DFW the AA lost and found folks were very caring and helpful. They didn't have my laptop however a few days later I received an email saying the laptop was found. Great program of returning lost items! Thank you!

AA did a great job of finding our phone!!!

We are very grateful for your service in tracking and returning Jon’s phone! Huge thank you!!

Great service. UAL found me and return my keys in short time.

Fantastic response. Great customer relations.

I was amazed that Six Flags was able to find my keys! They fell out of my pocket on the Superman ride and I thought there would be no way for them to be found. I was extremely impressed that they found them within a week and shipped them back to me for a low shipping cost. I am very thankful.

SO far I am very pleased with United with regard to my lost phone. Thank you.

I felt informed on the process and am thankful for the communication. Thank You for all your efforts.

I try to be patient while waiting for my mobile phone. Thank you for all your efforts. Yours I. Stojan

Brown is an absolute SUPERSTAR employee. Professional. Human. Diligent. Effective. He not only did his job in a way that is top notch for any corporate or governmental employee. He should leadership and initiative and got the job done. Understood my fears and interacted with sensitivity and professionalism. 5 stars.

I can not express how thankful!!! I am, you all are amazing....THANK YOU SO MUCH for tracking this and sending it back to me....amazing thank you

FANTASTIC SERVICE!!! My jacket was found and returned!! Rose was outstanding - she communicated throughout the process and had my jacket in the mail within a few days!!! Cannot tell you how grateful I am for your outstanding service. It was a brand new jacket - had only worn it for 1/2 hour!!!!!! GRATEFULLY, Alice

Many thanks for kindly assisting me with the return of my package and Mr. Mark Sweat of Loss Prevention at Oceans 22 Resort!

I am BEYOND thrilled. My lost wallet was found and AA called me right away when it arrived in Lost and Found. I am beyond grateful. Thank YOU American Airlines!

Very grateful! The integrity to not take it is a true testament to amazing staff and leadership

I am absolutely amazed and grateful that you located my kindle. I will be so happy to get it back. Thank you so much for your outstanding customer service.

I’m grateful for the help I received from Julian.

So glad my item was found! Appreciate the lost and found dept for taking care of me!!

Thanks

Thank you for shipping the phone! I see it was dropped off at UPS today. Thanks again!

Excellent system for lost and found. Very impressed with the efficiency

Thank you. Wde fülly understand your obove explanation. I m looking forward to receive tje parcel. Lothar K.

Thank you so much for finding my debit card. I love the Knights so much. GO KNIGHTS GO!

Your service was great. Paid the Fed Ex shipping fee Monday afternoon, and my lost wallet was returned today, Wednesday, from United Airlines in Washington DC. Arrived around 1pm. THANK YOU. Avery

I received my package. Thank you so much for your assistance with this issue. I am thankful that it was found and returned. Marcia

I want to sincerely thank everyone for the outstanding support! What could have been a panic over forgotten items was instantly transformed into an effortless experience. I truly appreciated the clear communication, easy process, and incredibly fast delivery. Excellent service!

Absolutely incredible! I left a 3k diamond ring and an inexpensive silver bracelet that was invaluable in emotional value in a bin at the TSA checkpoint in MCI. I didn’t realize it until I arrived home in Seattle. I never imagined I would ever see them again. I looked online & found that I could fill out a lost & found claim so I thought I would give it a try. I cannot thank you enough! I am so appreciative. The items were so small they could have disappeared any number of ways. This service is amazing. Again, many thanks! Sue D.

Thanks for return of my phone Fran

Jennifer was AMAZING! She is the best. So kind, helpful, and communitive.

I received the package

Very simple & easy process. Turned a bad experience into a pleasurable outcome. Thank you

Wow! I am so impressed with the speed and care involved in getting my lost item returned!

I thank you the person who found the item. I also appreciate lost and found(American Airline) . I received the item. Thanks

Excelente servicio . Gracias por recuperar mi perdida

Amazing team, my luxury brand name items lost and found! Wynn has the best service!

Thank you!

So thankful for the kindness to all employees involved for getting my item returned. Thanks for turning it in and tracking me down.

Thank you for your integrity, honesty and follow through. It’s such a relief to know the backpack has been recovered.

Merci beaucoup...vous êtes formidables, j'ai bien reçu mon ordinateur!

I am sooo appreciative of the great communications and of the retrieval of my lost item. Thank you soooo much!

I'm so very grateful and thankful to have my last article found. Thank you to United Airlines. Thank you whoever turned it in and thank you to my wonderful FedEx driver.

I arrived home to find my lost wallet in a FedEx package waiting for me. THANK YOU! to the Halifax airport police, to Shauna in Air Canada baggage services, and to everyone involved in recovering my wallet. Everything was intact. Your quick response saved me potentially huge problems. I was in the process of freezing my card accounts when the voicemail and email messages told me the wallet was found. I appreciate and am very impressed with your customer service. John H.

Nook was delivered back to me today! Thank you for finding it. Joan.

Thanks for your help in shipping my lost Visa to me.

I want to thank you for responding to my email regarding my Kindle that Baggage WestJet had found, and forwarding my message to them to help in connecting them to my online report. I am sure this helped reunite me with my kindle before it was destroyed. I am so grateful. Thank you.

Absolutely delighted with the service provided. Everyone was very efficient and helpful. Thank you so much. WELL DONE!!!

Thank you so much. I received my lost item yesterday.

You did a great job locating my bag and keeping me informed ! I am very impressed with the service I have gotten. I appreciate all of you that have handled my bag! Thank you !

Thank you for all your help

Thank you so much for getting my iPad back to me. With the chaos of the airport, my expectations were low but I am beyond impressed how quickly and efficiently it got back to me. I cannot thank you enough

I did it think I would see my earring again but I took the chance in calling the Venetian lost and found and sure enough you found it!I I want to thank you for taking the time to locate it. It took only 2 days for you to let me know that it was found you were so quick and it was an easy process. We loved your hotel and want to go back everything was wonderful we will definitely recommend the Venetian to friends and family, thank you again.

I thank the professional staff that found and returned my computer. They were very helpful and polite.

Top notch lost and found service. I have received my tracking number. I am so thankful to all involved. Thank you so much! I am very thankful for the Harmony crew who found my ring. I think I left it in the safe. I am forever thankful and look forward to my next cruise in August. Thank you.

The representative; Cathy was polite and efficient

This is great. I never expected to get it back. Fantastic!!!!!!

Thank you so much for finding and returning my iPad. I realize that in this day and age the person who found it could have just kept it. Please give them a big Thank you and a hug for being so honest. It is much appreciated.

I don't have my son's phone in my hands yet, but I'm excited that it should be on it's way. Thank you to Valerie for understanding me and willing to get someone to look for it in an area that isn't normally scanned by the coaster crew. I appreciate you listening to me and go above and beyond to find someone that could help. Thank you!

Thank you for finding my tablet. I am very happy. I appreciate your help.

Thank you for finding my item and the fast and efficient process to start it on its way back to me.

Quick and courteous lost and found! Thank you

Grateful to your team for finding and identifying my lost Ipad. It was seemless getting returned. And packaged well to avoid any breakage, etc. Super thankful!!

Thank you so much for responding so quickly and finding my lost items!!!

This service is awesome! I really appreciated their care and attentiveness.

We sincerely thank your Lost and Found team for their outstanding helpfulness, kindness, prompt responses, and great patience. Warm regards.

Thnk you so much for your effort tí find my valuable information is on my phone that was great. Muchas Gracias.