What can we say - people love
Chargerback Lost & Found software!

Although I have not received my item yet, I was able to use the tracking information. My item should be in my possession by Friday evening. This process was super easy and basically AMAZING. Thank you!

THANK YOU!! This is amazing. And going to save me an enormous headache in the near future!

Excellent Service, Thanks!

Item was found within a few days and was contacted in a professional and quick manner very grateful for this system

Great service!! Kind and understanding agents who responded to my frantic calls. Thank you! I love Maine!!!

Fabulous that you found this item and shipped it quickly

Awesome Service. Thank you

Great customer service. Thank you

Most grateful for this service! Impressed with Air Canada. With respect and more gratitude!

I appreciate very much the efforts made to locate and return the book that I lost. Very impressive service. Thank you very much.

Excellent service, thank you!

I would like to say a huge thank you to everyone that helped me get my tablet back.

Thank you

Thank you for going threw the effort to return my lost item

Thanks so much, pkg arrived yesterday!

Wow - you exceeded my expectations...already received my iPad!! Thank you!!!

I had completely given up hope! I cannot thank you enough!

Thank you so much for returning our cooler. We appreciate the quick response. Grateful for the attention.

I am pleasantly surprised at how attentive and thorough your team was during this process. My 8 yr old son lost his new Iphone. When i initially called, I was annoyed that someone just couldn't go and physically check and just took my info; and told me to fill out forms online. But the process worked! I received frequent updates on the status of the phone. It was missing for about a month when I was notified the phone was found. I am really grateful, thanks everyone.

Thank you for your services

I wish to thank everyone for your quick response and your honesty and dedication to good customer service. I appreciate your efforts

Excellent lost, found, and return. Thank you

ID 41351681 Thank you so mach for finding my phone! It arrived today.

Thank you from the bottom of my heart !

We are so impressed with how fast you responded to our request in finding our car keys especially over Labor Day weekend. Thank you so much!!

Thank you so much for finding and getting my device back to me. I am so grateful for your time and diligence. I have irreplaceable pictures on this device and there are no words to express my gratitude. Thank you, again, and God bless you!

Many thanks for your quick response and to the employee who turned in my I Pad. I would be happy to answer any queries or surveys from AA

Thank You so much. Greatly appreciated this

Loosing your phone is a terrible thing. You gave me peace of mind knowing that you found it and would mail it back to me, Thank you look forward to seeing you next vacation. LL

Best service i have ever seen!

The service you provided in notifying is about the kindle we left behind, on our flight into Denver. is beyond unbelievable. In fact it is quite astonishing. May I, on my husbands behalf thank you so very much for such extraordinary service. May I also compliment the honesty and integrity of your staff. Well done to all at United ! Sincerely Susan Lechem.

We are saying thank you very kindly for securing the lost items and sending them to us. We truly appreciate your kindness and that of the honest staff member who turned the wallet over. Solomon is overjoyed. We received the items today August 29, 2025. Thank you again, we are very grateful.

Thank you for timely and courteous service! Much appreciated !

Great system. Desiree at the Reston Hyatt made the shipback process a breeze. My thanks to everyone involved in locating and sending back the iPad I left in the Restaurant Thursday morning

Thank you for being courteous and helpful in getting my purse (with everything in it) back to me so promptly.

Just got my lost item as promised, relieved that my wallet was found! Great fully thank full for your service! Keep up the good work!!!

Thank you for helping me, it was fast and self explanatory

Received the suitcase today, appreciate your service

Live! Casino Hotel Philadelphia We sincerely appreciate your patronage.

Excellent service-was worried I'd lost my ipad but it was found a few weeks later and returned. Very pleased.

Appreciate the response and info. Thank yu

I was amazed that you found my phone! I thought it was gone for good. Thank you! Thank you!

I all ready received them I'm very grateful. Thanks

All items have been received!!! Thank you very much for your assistance in locating our items, and having them returned to us. You have a wonderful fah

Great job!. Thank you

You are blessed to have an Amazing man named Harry Silverman in Terminal 8 Lost and Found. He was exceptionally kind to me and very patiently helped answer my questions about completing the form for my IPad to be returned. As an older woman who serves as a Christian Minister, I particularly appreciated that he went out of his way to help me, otherwise I never would have been able to get my IPad back and I really need it! You have a Star in Harry and someone who really knows what customer service is all about. Thank you AA! I will tell my husband who is AA Executive Platinum (which Harry does not know) and he will be most grateful as well. Our loyalty to AA is now stronger than ever! God bless you all.

Thank you so much for your hard work. I claimed for my lost watch in june and it was found and returned to me in August. I wasn’t sure if you would find it, but you guys sure did find and sent to me. That was super! Thank you United Airlines!

Thank you for finding my wallet. Your stuff was very helpful and efficient.

I wanted to say thank you for the process. I also want to commend the younger man that was working at the security desk. He was very helpful and practical about the situation. He told us all the possibilities to get a chance to find it the same day, even though it was not possible it made us feel like he was doing everything within his power. He was working the palazzo security desk (next to the rewards desk) around 9-9:30p. Please tell him thank you.

THANK YOU FOR SENDING ME MY LOST WALLET! I APPRECIATE YOUR SERVICE VERY MUCH.

Thank for your diligence on locating the glass and having informed me. Great job!!!

Thank you so much for finiding my key and mailing to me.

Thank you Spokane Airport Lost and Found Department for finding my car keys I lost on Tuesday, August 19th. I made out a report the next morning, Wednesday, Aug. 20th.through a link. That afternoon I was sent a text that my keys were found! I filled out a form, paid for shipping and now I was notified my car keys will.be returned to me tomorrow, on Friday, August 22nd! I am amazed at your ability to track and send my lost items so quickly, in three days total. Thank you hard working employees of Spokane Airport Lost and Found! My new favorite city! Delia Jachec I am grateful for your service.

Thank you very much.

THANK YOU!!! Super quick turnaround. You might have LAX lost and found suggest that people also file with the airline if things are left at gates.

Great experience. Thank you for finding my item!

I am so happy and grateful that you were able to find my wallet and are sending it back. I've been stressed and worried about all the things needed to be done if it wasn't going to be returned. Thank you so much for your help and diligence in finding and sending it back. I look forward to having it in my hands again soon. Again, My sincere thanks. Tony

Thanks. items received

I appreciated the system for reporting lost items and how well you kept track of it. And that you found the item! I do wonder a little why it took several weeks when the item was left on my airplane seat and I expect was turned in at end of that day? Otherwise, great service, thank you.

Thanks for a very quick action i felt relueved..keep it up!

Thank you so very much I really appreciate your support

The lost and found department was excellent in helping me with finding and shipping the laptop that I left in my room. Thanks again!

Thank you for getting my phone back to me. I was at a family wedding in San Diego and the pictures are invaluable!

Great working with this company. Thank you for the smooth transaction.

Thank you so much!!

Thank you for finding and returning my lost item. A kindle.

Easy !! Thanks!!

Thank you so much for shipping my pillow. It came in a very timely manner. I appreciate all it took to get it to me. Regards., Terri

I am thankful that my lost item on the plane was found quickly. The process in place is good and it works. A very nice lady Loretta actually called me to tell me that the item was found. Great customer service!

Thank you guys very much!!!

Thank you! Thank you! Thank you!

Thank you all for your quick response, especially Jenny!

Actually received my item on Aug 14th ! Thanks

Thank you for locating my iPad!

Thank you so much for your help and support!!

Thank you so much for finding my lost item.

Thank you very much for such a prompt response I can now enjoy my holiday. Thanks again

Lost item was returned quickly

Thank you so much for sending our lost item. You are wonderful.

Thank you so much. I was so excited to have my things back. I never thought I would see them again. Your company managed things perfectly

Thank you!

Thanks for the great service. Received the unit this morning. very effective.

Thank you so much! I appreciate your looking for and locating the item. While it doesn't have any significant dollar value, it has a great deal of sentimental value, and I look forward to getting it back. Your process was very quick and painless.

I am so grateful to receive word my prescription sunglasses were found! I had a wonderful experience on the Nieuw Amsterdam, the ship, crew and entertainment exceeded my expectations. You have created an ambassador for the Holland America Line as we will be sure to book another cruise in 2026. Moving forward, I will always pack my sunglasses for disembarkation!

amazing and shows a ton of integrity to me. very impressed with the quick reply and shipping

I am so pleased to say my stay at the Bellagio was great! Your staff is very kind and I appreciate the items I mistakenly left is in the process of being returned to me. I appreciate the honesty that you all have! I wasn’t so lucky at a previous hotel stay.

Excellent service! Thank you very much.

Thanks for your timely help in getting our clothes back to us. Great customer service!

Wow where do I start!.. in short I cannot compliment enough to all companies involved from the pleasant lovley air staff on flight to the fast response in email when I had realised I had lost my item the staff responsible for finding my item at Miami lost & found & emails to confirm my item had been found & the chance to have it shipped to an address where staff can then forward it on to me.. loosing your wallet is a frightening experience but this has not been the case here. Thank you to all involved absolutely stunning professionalism I’m so impressed. Best regards & great work