I can’t believe you found this. Thanks
-Ellie
A passenger of United Airlines - 12/14/2019

Last of good customer service. Every agent I spoke to regarding my lost iPad was very helpful. I will always shop United 1st from now on for sure
-Rob C.
A passenger of United Airlines - 12/13/2019

Planner was received yesterday. Thanks
-Luis C.
A passenger of United Airlines - 12/13/2019

So glad you found my ID's! I'm dying to know where you found them. Is this something you can share with me?
-John K.
A passenger of American Airlines - 12/13/2019

Thank you so much!!
-Heather B.
A guest of Embassy Suites - 12/12/2019

Thank you so much you guys are the best
-Itzayana
A guest of Busch Gardens Tampa Bay - 12/12/2019

Excellent service and fast response. Thank you...!
-Filippo B.
A passenger of American Airlines - 12/12/2019

Thanks for making this quick and easy!
-Andy B.
A passenger of American Airlines - 12/12/2019

Thank you so much for your service! Kudos to Paul et al. @ Air Canada for their friendly, efficient service. So grateful. (Unfortunately my wallet was missing from my purse that was found, but that's not their fault.) Thanks for taking the time for calling and returning the item back to me.
-Nicole P.
A passenger of Air Canada - 12/12/2019

I received my lost item. You cannot imagine how important that was. I am overwhelmed by the efficiency of the recovery. I am so grateful. However, your excellent response would not have been necessary if the Charlotte airport was not so inadequate. Thanks for your help!
-Vicki J.
A passenger of American Airlines - 12/12/2019

Excellent response time. It is always nerve-wracking when a phone is lost. They did a great job of keeping me posted and getting it back to me quickly!
-Richard R.
A passenger of American Airlines - 12/12/2019

I wish to thank all responsible parties for the prompt response as it had been a nightmare for me. This and the great service I received during my trip reaffirmed my trust in American Airlines. I will certainly pass my recommendations on to family and friends!!!Thank you a million!!Eva Bustamante
-Eva B.
A passenger of American Airlines - 12/11/2019

I cannot believe how quick this was found and how efficient this service is. Thank you so much for finding my Ipad within a few hours of my posting my query online!
-Carolina E.
A passenger of American Airlines - 12/11/2019

Thank you so much for finding my lost item I'm so grateful!!
-Cathy B.
A passenger of American Airlines - 12/11/2019

Very helpful and great customer service! Thank you. John
-John E.
A guest of Caesars Windsor - 12/11/2019

This is the best service! Trust them with getting your list article back to you !
-Lucille R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 12/11/2019

Thank you very much for finding my Kindle!!! I was hoping you found my sons school book as well. Please let me know if you have. Thank you again.
-Tae L.
A passenger of United Airlines - 12/10/2019

Thank you for getting my lost kindle back to me in such an amazing timely manner. It is very much appreciated!
-Debbie K.
A passenger of American Airlines - 12/10/2019

A wonderful job y’all have done founding my phone I hit you back up when I receive it thanks
-Kenneth P.
A guest of Harrahs Resort Atlantic City - 12/10/2019

Not sure if my earlier reply was received but I wish to sincerely thank everyone involved in finding my lost tablet. Another good reason to cruise with Princess! Thank you.
-Neil N.
A passenger of Princess Cruise Lines Ltd - 12/10/2019

Thank you very much for your help with this. Highly appreciated
-guillermo M.
A passenger of United Airlines - 12/10/2019

Thank you for your prompt response.
-Tomiko M.
A guest of Hilton Hawaiian Village - 12/10/2019

Thank you so much for all your efforts in reuniting me with my laptop!!
-Heather N.
A passenger of American Airlines - 12/9/2019

Great app. They did a fantastic job!
-Alan
A passenger of Southwest Florida International Airport - 12/9/2019

Shuch a great job locating my lost CPAC machine. It was all my fault but chargerback came through and helped me find it. Fine job associates.
-Alan B.
A passenger of Southwest Florida International Airport - 12/9/2019

Thank you for being so helpful
-Sharon F.
A passenger of Royal Caribbean International - 12/9/2019

To American AirlinesThank you so much for returning my Neiman Marcus black Cashmere shawl forgotten on my flight of December 1st LAX to MIA . That is one of the reasons we love American Airlines ! Sincerely,Danielle B.-R.
-Danielle B.
A passenger of American Airlines - 12/9/2019

I'm happy it was found quickly .. very important information I needed . Thanks so much Hilton Grand vacations/chargeback . When received I'll give feed back
-Stacey K.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 12/8/2019

We didn't realize we had left anything behind...but we had looked all week for the pink cap. My wife got sick the 1st night there and was sick all vacation- she was off her game...it was nice surprise to hear from you and know this was taken care of so responsibly- thank you for this.
-Dennis M.
A guest of Ocean Enclave by Hilton Grand Vacations - 12/8/2019

Many thanks for finding my prescription glasses and sending them to me , Than you !!!
-Riki H.
A passenger of Air Canada - 12/8/2019

Sincere, Sincere thanks for contacting me re: my lost I-phone. This was misplaced Thanksgiving weekend either on the American Airlines plane or at the Philadelphia Airport. I sincerely appreciate your honesty, and promptness in this matter. Actions like this restores one's faith in humanity. Thank you again for this wonderful service.Grace S. G.
-Grace G.
A passenger of American Airlines - 12/7/2019

THANK YOU. THANK YOU!! United Airlines for finding my favorite jacket I left on my plane seat! I put in a claim and within 2 days you called to tell me it had been found! YAY! (It helped that I had my phone number on the inside label. Someone called my number before she knew I had put in a lost and found claim!) Way to go United!!
-laurie P.
A passenger of United Airlines - 12/7/2019

So far the service has been very good. If I get my phone back as quickly as this service has been, I will be very happy.
-Arthur R.
A passenger of United Airlines - 12/7/2019

Thank you very much for your prompt shipment of my lost article. It is very much appreciated.
-Judith M. T.
A guest of The Linq Hotel (Lost and Found Department) - 12/7/2019

I would like to thank and commend the nice lady who called me yesterday to doublecheck on my lost sunglass report. I failed to get her name and how she actually came to identify them as my glasses. I can only surmise that she saw that I lost a pair of prescription sunglasses and she had determined that the found pair were indeed prescription. Luckily, earlier I had contacted my optician to find the brand of my glasses and was able to properly indentify them as Dragons. Also, the shipment system you have is very handy. Thanks for having a great, diligent employee efficiently solving my dilemma. Jerry D.
-Jerry D.
A guest of Hilton Seattle Airport and Conference Center - 12/7/2019

I was so grateful someone turned my cell phone in and even more grateful United's "lost and found" tracked down my ownership. It just arrived this afternoon. I really, really missed it. :(Thank you so much!Clair K.
-Clair K.
A passenger of United Airlines - 12/6/2019

David thank you so much for your attention and quickly answer. We’re waiting for the luggage fedex told probably gonna be here next Tuesday.
-Mivair B.
A guest of The Kartrite Resort and Indoor Water Park - 12/6/2019

Thank you so very much for returning my iPad and in such pristine condition!!!!!!!
-Patricia B.
A passenger of American Airlines - 12/6/2019

Thank you so much for finding my kindle! I’m an avid reader and felt lost without it. Best Christmas present ever!
-Meghan P.
A passenger of American Airlines - 12/6/2019

Thank you for your prompt attention to my list claim file. I appreciate being updated and given options for return. Thank you again for finding my article
-Sherry B.
A passenger of Air Canada - 12/6/2019

This process was seamless and made a stressful situation way less stressful. Thanks so much!
-Danni S.
A passenger of American Airlines - 12/5/2019

Thank you! Phone left/lost at O'Hare airport on Thanksgiving. It was found and an employee promptly called my wife and explained how to retrieve it from United Airlines lost and found/Chargerback. It was delivered the following Thursday. It was such a relief to know the phone was found, in a safe place and eventually on the way back to us.
-Wilbur K.
A passenger of United Airlines - 12/5/2019

I just want to say thank you. The process wasn’t perfect but I appreciate that I was communicated with and a mistake was fixed with no questions asked.
-Jessica M.
A passenger of Air Canada - 12/5/2019

Wonderful customer service. Thank you so much Carol
-Sandy MOSCHETTI Y.
A passenger of United Airlines - 12/5/2019

Thank you so much for your rapid response to my filing of a lost ‘iPad ‘ report on Dec. 2, 2019!You found the item, notified me, and sent the item promptly after receiving the necessary payment for shipping costs. I received my iPad today, an hour ago....am so thankful for your efforts!!! Great job, American Airlines!!
-Robert S.
A passenger of American Airlines - 12/5/2019

Thank you very much for finding my phone and returning it to me. I truly appreciate it.
-Lourdes C.
A passenger of United Airlines - 12/5/2019

Great job, very efficient in finding my lost IPad. Online lost and found very easy to use.Thanks again for your help !!
-Guy M.
A passenger of American Airlines - 12/4/2019

Excellent service. Thank you.
-Brian L.
A passenger of American Airlines - 12/4/2019

Just a short note to thank both the American employees that were very helpful and gracious in contacting and helping me secure my carry on bag. Great employees! Thanks American Airlines!!
-Mary Jo D.
A passenger of American Airlines - 12/4/2019

thank you
-reiko I.
A guest of Hilton Hawaiian Village - 12/4/2019

Thank you so much for shipping my IPad. Can you please share that where was it found?
-Vinay G.
A passenger of United Airlines - 12/4/2019

Item located and shipped within 3 hours of online report, and at a very reasonable shipping cost. Eagerly awaiting its arrival. Thanks so much!
-Richard F.
A passenger of Amtrak - 12/3/2019

This was a flawless process!!!!
-Paige
A passenger of Amtrak - 12/3/2019

Amazing fast response and service. couldnt be happier!
-KENNETH WADE L.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 12/3/2019

Thanks for finding my IPad and returning it
-Joseph M.
A passenger of American Airlines - 12/3/2019

Thank you for returning my husband’s jacket! Much appreciated!
-Amel S.
A passenger of United Airlines - 12/3/2019

I just wanted to say thank you so much for not only finding my lost item, but also for keeping me updated on the status and getting it returned to me so quickly!
-Dawn J.
A guest of Hilton Hawaiian Village - 12/3/2019

Thanks Air Canada for finding my bag. Great service and communication. The tracing agent was so helpful
-Humam
A passenger of Air Canada - 12/3/2019

Yes - please thank Marty from Seattle's baggage and lost/found for giving me a call to recover my iPad. Big thanks...
-Daniel L.
A passenger of Amtrak - 12/2/2019

Thank you so much for diligence to keep your process going to find and return this item. This pad is expensive and very important for my work, so I am very thankful for your effort to find and send back to me. THANK YOU from a loyal American Airline customer who just became a stronger and grateful customer!
-Jon V.
A passenger of American Airlines - 12/2/2019

Thank you so much Junier for helping me get my phone back. Nice to have a nice cheerful and helpful person to work with!
-Becky O.
A guest of Renaissance Charlotte Suite - 12/2/2019

Thanks for returning my stuff
-Chris B.
A guest of Hilton Oakland Airport  - 12/2/2019

easy service!
-May L.
A passenger of United Airlines - 12/1/2019

I am immensely satisfied with the effort and speed of recieving my item that I left at your wonderful hotel. I cannot wait to come back again. Thank you!! Vince B.
-Vincent B.
A guest of Harrahs Resort Atlantic City - 12/1/2019

Thank You
-Serge B.
A guest of Wynn Las Vegas - 12/1/2019

I would like to thank you so much for your effort in the recovery of my item(s)
-Reginald W.
A passenger of Royal Caribbean International - 11/30/2019

This world is a better place because there is always people out there helping others. Someone is always trying to make this world a better place to live. I cannot thank you enough for your help! You are nothing less than a blessing from God!
-Mohammed
A passenger of Amtrak - 11/29/2019

Amazing service and fast response. Thank you!
-Rich S.
A guest of Mandalay Bay Delano Lost and Found Dept - 11/27/2019

Thank you so much, you are really amazing, a great service, Best Regards
-Raul P.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/27/2019

Much appreciated. Very efficient process that was a big relief to me. Happy Thanksgiving.
-Joseph S.
A passenger of American Airlines - 11/27/2019

Thanks for your rapid service, the iPad arrived safely home!
-Paul H.
A guest of Hilton Washington  - 11/27/2019

Shipment arrived! Hope you all have a wonderful Thanksgiving
-Sheila M.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/27/2019

Yay! I’m so excited to be reunited with my iPad!
-Lezlee W.
A passenger of American Airlines - 11/26/2019

We received the item. Thank you.
-Jerome A O.
A guest of Marriott’s Desert Springs Villas - 11/26/2019

Dear Sir/MadamWe had a great travel experience with United Airlines in October. Unfortunately on the flight from Newark to Fort Myers my son forgot his little toy bag on the plane. He was distraught. You can imagine his joy when he received a parcel today from UA/FedEx containing his little bag with all his card games and other little items. Thank you so much! We very much appreciate the efforts you have made to track it down. A big thank you to the team!Yours sincerely Christian K.
-Christian K.
A passenger of United Airlines - 11/26/2019

This service was great. It was easy to submit a report and I got regular updates on status. Thankfully, the item was found. The entire process was great.
-Paul H.
A passenger of Amtrak - 11/26/2019

Excellent service!
-Maya W.
A passenger of American Airlines - 11/26/2019

It took a month to find. However, I realize I did not discover it for more than 8 hours. Glad to find it.
-Elizabeth D.
A passenger of American Airlines - 11/26/2019

I would like to appreciate the excellent specialist and amazing person Anna P D C. I wish you, dear Anna, to be happy, healthy and receive back all your kindness you give to people. Happy Holidays to you and your family.
-Galina M.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/26/2019

Excellent service. So efficient!
-Karry T.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 11/26/2019

An amazing and efficient service! Thanks so much for locating my computer and getting it back to me fast!
-David A.
A passenger of Air Canada - 11/25/2019

I would like to say that I am very pleased to receive my rings back that my Mother had given me right before she passed away in July of this year. They mean the world to me and I can't believe that I over looked them while I was packing to leave the ship. The gentleman (which I can't remember his name) that attended to our room was the most kind and polite person that I have met in a very long time. I appreciate his honesty and turning in my rings that were left behind. There really are good honest people left in the world! Please let him know how much I appreciate him and may he get recognized for a job well done! Thanks
-Julie B.
A passenger of Royal Caribbean International - 11/25/2019

I received my CC thank you so much for the timely return.
-Cheryl J.
A guest of Mandalay Bay Delano Lost and Found Dept - 11/25/2019

Thank you for locating my lost item and returning it to me so promptly. Very much appreciated!
-Helen E.
A passenger of American Airlines - 11/25/2019

Thank you guys I really appreciate your help and service! My confidence to AA is flawless!
-OLEKSANDR K.
A passenger of American Airlines - 11/25/2019

Thank you for the great service.
-Shane H.
A passenger of American Airlines - 11/25/2019

Thank you for this service
-philip w S.
A guest of Paris Las Vegas - 11/24/2019

Thank you for this service. I received my travel journal and word search book today. I really appreciate it.
-Francene C.
A passenger of United Airlines - 11/23/2019

I never thought to get my item back, but it happened. Thanks to you !
-Doris W.
A passenger of American Airlines - 11/23/2019

Thank you so much for the return of my iPad! I never thought I would see it again! You have some fine folks working for you.
-Kim H.
A passenger of American Airlines - 11/22/2019

I was so relieved to be able to get my” left behind” slacks returned to me so easily! I appreciate the young lady that assisted me at the Holiday Inn Express in Strasburg, PA....she was so kind and helpful. Great service!!
-Deborah B.
A guest of Holiday Inn Express And Suites Lancaster East - Strasburg - 11/22/2019

Thank you for having a smooth process and for getting my iPad back to me. I appreciate that you have a good system and people willing to take the time to help me fix my mistake.
-Adam G.
A passenger of United Airlines - 11/22/2019

Thank you so much to Luce for her help! Much appreciated!!! Best, Abigail
-Abigail P.
A guest of Hilton Lexington Downtown - 11/22/2019

Thank you for your outstanding effort to return my bag. Excellent and professional staff.
-Charlie W.
A passenger of Amtrak - 11/22/2019

Thanks I received my suitcase on Monday
-Brenda Y.
A passenger of Royal Caribbean International - 11/22/2019

I was shocked
-Dr. Dave J.
A passenger of American Airlines - 11/22/2019

I am so thoroughly pleased and very surprised that you found my phone! It is great to know AA has such staff dedicated to customer service. Thank you, thank you, thank you!
-Sandra H R.
A passenger of American Airlines - 11/21/2019

AWESOME JOB!!
-Brent C.
A passenger of American Airlines - 11/21/2019

Christa in the Lost and Found dept at the Beau Rivage Hotel is wonderful. Best employee I've talk to in customer service in a long time. Refreshing!
-BRENDA MITCHELL M.
A guest of Beau Rivage Resort and Casino - 11/21/2019

Thank you for your excellent assistance!
-JUDITH M.
A passenger of Amtrak - 11/21/2019

Thank you so muchThis was a present to me from my now deceased mother . It has sentimental value and so is very important to me.
-Mary Ann G.
A guest of Yosemite Hospitality | Aramark L&F - 11/21/2019

Many thanks for speed of return and pleasant folks to deal with both in person and on phone.
-James R. S.
A passenger of American Airlines - 11/21/2019

I really want to THANK you!!! This was my work computer and I had so much information that couldn’t recover anywhere else! Congratulations for the great service and for helping me this quick! I was really worried I had lost it and you made my day! Thanks again!!
-Rocio M.
A passenger of American Airlines - 11/21/2019

Jacket arrived . Thank you
-Tom D.
A guest of Ocean Enclave by Hilton Grand Vacations - 11/21/2019

Well done. Thank you.
-Kenneth B.
A passenger of American Airlines - 11/21/2019

Thank you for recovering my Kindle and for making it easy to get it back.
-Edward B.
A passenger of United Airlines - 11/20/2019

Excellent treatment Great and amazing team in Chicago Congrats
-Jorge G.
A passenger of American Airlines - 11/20/2019

Thank you very much for the prompt attention and courtesies.
-Rich W.
A guest of WDW Swan and Dolphin Resort - 11/20/2019

Fast! Caring! Efficient! Appreciated!
-Carol B.
A guest of Hilton Grand Vacations at Seaworld - 11/20/2019

I want to thank Steve in mechanical who’s honesty is inspiring. If I can get him a message it would be nice. I never thought I’d see my iPad again. Thank you all for your help!
-Joseph L.
A passenger of Amtrak - 11/20/2019

You went above and beyond finding my phone, credit card, debit card, and license. Thank you so much! God Bless You
-Lisa Marie L.
A passenger of United Airlines - 11/19/2019

Super excited that my item was found so quickly and it was so easy to arrange shipping. Process was very painless. Thanks!
-Mitchel S.
A passenger of American Airlines - 11/19/2019

Thank you so much for finding my tablet and shipping it to me. I thought it was gone for good. Don't know who found it and took it to Lost and found. I appreciate it so much!!
-LINDA R.
A passenger of United Airlines - 11/19/2019

The expert efficiency of the employees who manage a system that has located and shipped my iPad is beyond description and my gratitude is immeasurable. I wish I could thank personally the employee who found my iPad in 14C on AC1536 and ensured its return. My appreciation is beyond words as that device holds pictures that are not replaceable. A definite reminder to transfer p[cs as well as not be so absent-minded when travelling. Thank you again. Pat
-PATRICIA R.
A passenger of Air Canada - 11/19/2019

Thank you so much. I realized my mistake as soon as I boarded my flight. This is a huge relief.Kelly
-Kelly S.
A passenger of American Airlines - 11/19/2019

Thanks so much for the return of my IPad I really appreciate having it back.
-Bernice T.
A passenger of Air Canada - 11/18/2019

thank you for going extra mile to locate and having my package returned
-Joe U.
A passenger of Air Canada - 11/18/2019

My IPad arrived today and all is good.Thank you very much.
-Bonnie G.
A guest of The Signature at MGM Grand Security L and F - 11/18/2019

This was a great service, easy to use and fast delivery!
-Laura R.
A guest of Hilton Anaheim - 11/18/2019

Your lost and found process is AWESOME! Easy, quick, and intuitive. Thank you!
-malcolm K.
A passenger of American Airlines - 11/18/2019

Notebook has just arrived punctually and intact at our office in Heidelberg, Germany.Communication as well as your efforts to localize and send the item in the most appropriate way were eccellent!Great Job of United Airlines!I'll recommend your Airline.Thanks very much!Best regards,Ulrich M.
-Ulrich M.
A passenger of United Airlines - 11/18/2019

Thanks for finding my lost luggage at a quick response
-Brenda young L.
A passenger of Royal Caribbean International - 11/17/2019

Thank you verry much. Great Job.
-Arjan
A guest of Westgate Resort and Casino Lost and Found Dept. - 11/17/2019

Thank you verry much !
-Pham
A passenger of United Airlines - 11/16/2019

Thank you for finding my phone and getting it back promptly. I appreciate your time and efforts to help me, Thank you, Nikki
-Nikki M.
A passenger of American Airlines - 11/16/2019

Great service. We appreciate the updates and quick responses. Super company. We can now allow FEDEX to do their shipping. Thank you.
-James J.
A passenger of United Airlines - 11/16/2019

Lost ipad was returned promptly, thanks so much for great speed of service...
-Colin H.
A passenger of American Airlines - 11/15/2019

Phenomenal job. Very low cost to retrieve my wallet. You did a fantastic job and I am completely satisfied with your service, this system and United - as I always am. Thank you.
-Matthew D.
A passenger of United Airlines - 11/15/2019

Amazing prompt service! Thank you!!!
-Steve H.
A guest of LUXOR Las Vegas - 11/15/2019

Thank you for locating my phone, it only took a few days to locate it.
-Nikki M.
A passenger of American Airlines - 11/15/2019

Thank you for your fast service of finding and returning my lost package.
-Mary M.
A passenger of Royal Caribbean International - 11/15/2019

Fabulous service!! Thank you so very much!!!
-Judy R.
A guest of MGM Grand - 11/15/2019

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