Million thanks to Amtrak staff !! The chargerback system works so efficienty. Within 24 hours from the time I filled the lost items report,I have been e-mailed that my suitcase is found and in 3 days it has been delivered to my address.Amazing personnel...Amazing system..
-Emir
A passenger of Amtrak - 9/21/2019

Thank you so much for protecting my phone and information. You saved me about $1,500! I would have had to buy a new phone and I would have lost all my information. You all basically saved my financial life! American Airline Rocks!!!!
-Laura H.
A passenger of American Airlines - 9/20/2019

Thank-you, received my earbuds that were left behind today.
-Bruce M.
A guest of WDW Swan and Dolphin Resort - 9/20/2019

Thank you so much for tracking me down
-Patricia G.
A passenger of United Airlines - 9/20/2019

Thanks so much for the expedient service! It was great to have my items found so quickly and it's completely fair to pay to have them shipped since it was my mistake to forget them under the seat. I am very satisfied with the overall experience!
-Janah M M.
A passenger of American Airlines - 9/20/2019

I have received it yesterday. I would really appreciate for your quick arrangement. What a great service.
-Atsumi U.
A passenger of United Airlines - 9/20/2019

Great service. Thank you!
-Edward D.
A passenger of American Airlines - 9/20/2019

Thank you very much for the great service
-Thomas M K.
A guest of Sheraton Grand Nashville Downtown Hotel - 9/20/2019

Received my lost item quick. Great online service! Thank you
-Jenny W.
A guest of Agua Caliente Casino Resort Spa - 9/20/2019

thank you for your profesionalismo, kindness and kindneess
-Rossana B.
A passenger of United Airlines - 9/20/2019

Great updates and status tracking. Kudos to the United agent in Atlanta for working with me!
-Tim P.
A passenger of United Airlines - 9/19/2019

I look forward to receiving my hat. Thank you
-Cheryl J H.
A guest of Crowne Plaza AiRE MOA/MSP Airport - 9/19/2019

thank you for your fast service and help in this matter.
-adrian L.
A guest of Semiahmoo Resort Golf and Spa - 9/19/2019

Thanks
-Jaqueline
A passenger of Royal Caribbean International - 9/19/2019

Thank you so much for reporting this lost
-Helen I.
A passenger of United Airlines - 9/19/2019

Thank you very much. Great service. Item returned
-Dean M.
A passenger of American Airlines - 9/19/2019

They were very friendly and willing to assist with my issue wiyhout hesitation
-Tim W.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 9/19/2019

Many thanks for your amazing and appropriate action in identifying and arranging action in retrieving, identifying and arranging my wayward Apple phone yesterday. Bravo!
-Ian M.
A passenger of American Airlines - 9/19/2019

So appreciate being promptly contacted and informed my e-reader had been found—Fedex were here the next day—great customer care, thank you, Air Canada
-Sandra H.
A passenger of Air Canada - 9/19/2019

thanks, okay awaiting shipmentVK
-V. K.
A passenger of Holland America Line - 9/18/2019

Very grateful that my iPad was found and has made its way home to me. Thank you!
-Laurie R.
A passenger of American Airlines - 9/18/2019

I just wanted to say thank you SO MUCH for your prompt attention and response to my missing item claim. It was so much faster than I even expected and a super easy way to file a claim and stay notified. Thanks so much to the honest employee that found my iPad and turned it in!! I appreciate it very much.
-Lauren A.
A passenger of United Airlines - 9/18/2019

Thank you so much and to the individual who found and turned over my wallet to Lost
-Richard G.
A passenger of American Airlines - 9/18/2019

Service is beyond expectation
-Del P.
A guest of Dollywood - 9/18/2019

I just want to thank you so very much for finding my passport and sending it back to me.
-Karlene I.
A passenger of American Airlines - 9/18/2019

I would like to thank all the people who have searched for my PC and finally find it! Although my friends told me that it would be almost hopeless if it was not found within a few days, a UNITED staff at Narita encourage me of waiting for good news as the UNITED has a well organized system for finding lost stuff. I now recognize that he was right. Thank you so much!!
-Isamu M.
A passenger of United Airlines - 9/18/2019

Amazing and helpful service
-Anurag P.
A passenger of American Airlines - 9/18/2019

American Airlines did a marvelous work in finding the lost item within 2 days!!
-Wajid
A passenger of American Airlines - 9/17/2019

Thank you for your prompt and expert response. I look forward to getting my .license returned.
-John H.
A passenger of American Airlines - 9/17/2019

You did it! You found my special flyrod. You saved my life. Thank you so much.
-Chip Kyle (.
A passenger of United Airlines - 9/17/2019

I just got my phone that I lost at LAX! I just want to thank your lost and found employees for their effort to contact me to let me know they had my phone!!!! They are amazing!!! Thank you!
-Jan H.
A passenger of American Airlines - 9/17/2019

I didn't catch the sales rep's name that helped me today. I want very much to let you know he was very professional, kind, understanding and helpful. Even though my initial report was not in the system, he went out of his way to locate my Kindle. He found it and it's being sent. Hang on to this employee!!
-Rachel L.
A passenger of Air Canada - 9/17/2019

I think it is totally awsome that you look for folks lost items and return them. Above and beyond.
-Kyle L.
A guest of Cedar Point - 9/17/2019

I received the 3 shirts left at Ocean Enclave today. Thanks!
-Steve L.
A guest of Ocean Enclave by Hilton Grand Vacations - 9/17/2019

Received the items today. Thank you.
-Kailash G.
A guest of MGM Grand - 9/17/2019

Thank you so much for this service, I really didn’t think I would ever get back my IPad , it is an expensive item, I thank you EVER SO MUCH! Your system does work!!!
-Judy B.
A passenger of Princess Cruise Lines Ltd - 9/17/2019

Thank you so much for the recovery of my little Canadian change purse. Mostly a personal value but your hotels service, integrity and supportive staff have made our day. Thank you Luxor! Ken
-Kenneth J.
A guest of LUXOR Las Vegas - 9/16/2019

Done perfectly! Totally floored and surprised that you were able to track down such a small item, so swiftly; and returned it so quickly. Complements to the cleaners, the well-organized system and the bright-eyed trackers. Thousand (dollars-worth of) thanks!
-Wen-ti T.
A passenger of American Airlines - 9/16/2019

I really appreciate all your effort to recover my lost item and prompt response to me.
-Yoshiki O.
A passenger of Hallmark Aviation - DFW Lost and Found - 9/16/2019

That is awesome...I understand you are at sea. .please keep me posted
-Ronald W.
A passenger of Royal Caribbean International - 9/15/2019

I’m so grateful to Anna who tracked my information through my ticket stub left in my bag. This ticket was bought through a third party so it to more effort. I don’t have the words but to say thank you. Please give her something on my behalf fore her going beyond expectations on her job. These were gifts. They were not replaceable. Thank you Anna.
-Drew K.
A passenger of United Airlines - 9/14/2019

I am very impressed by UA’s lost and found system. It is very functional and efficient. I never expected to see my passport again once I discovered it was lost. The ease of use, from incident entry to arranging shipment, is remarkable. Many thanks for the assistance provided.
-Duffy, R.
A passenger of United Airlines - 9/14/2019

Wow / Fantastic. I’m so happy to have my Kindle Fire returned that I left on the plane.
-Barry S.
A passenger of United Airlines - 9/13/2019

Thank you so much for making this return possible. Your professional services have been beyond my expectations. So appreciated. I also am very grateful to the honest person who turned in the laptop. Best regards Geoff
-Geoffrey C.
A passenger of American Airlines - 9/13/2019

Thank you so much for responding to us in a timely matter. We really appreciate Carnivals professionalism.
-Michael L.
A passenger of Carnival Cruise Line - 9/13/2019

Amazing company one of the best I ever seen
-Todor
A passenger of United Airlines - 9/13/2019

Got my package. Thank you
-Earl M.
A guest of Nugget in Sparks Nevada - 9/13/2019

I just have received my lost item, I’m very glad to have it back! Thank you and your colleagues from UA for the messages and effort to get it back!
-Beeuw Y.
A passenger of United Airlines - 9/13/2019

Thank you so much! I'm so relieved to have my wallet back!!
-Sarah R.
A passenger of American Airlines - 9/13/2019

Hello...!!! To whom it may concern, I would like to thank you and your team very much in the recovery of my lost item (pillow) that I left at the South Point Casino. I received it today via USPS and I am so grateful. This pillow has a lot of sentimental value to me. Thank you for your awesome work, God Bless And Have a Great Day. Sincerely Dave H.
-DAVID H.
A guest of South Point Casino - 9/12/2019

Loni San Agustin was very prompt and helpful. Great to work with! And my thanks to whoever found my jewelry.
-Lucinda P.
A guest of Asilomar Conference Grounds - 9/12/2019

I am so please with the service that United Airlines provided finding my tablet. The person who research records to find me with little information. I would like to thank you so much and would like to recognize her. Please tell her thank you. It was very much appreciated. I thought the tablet would never be returned.
-Cheryl L S.
A passenger of United Airlines - 9/12/2019

Prompt and fantastic. Thank you for the help and having someone staffed at 9pm on a Wednesday night.
-Tamara
A passenger of Hallmark Aviation - DFW Lost and Found - 9/12/2019

Thank you for a speedy response in locating my lost item. Everyone was very knowledgeable and professional.
-Myrna C.
A passenger of American Airlines - 9/11/2019

Thank you very much. Your quick and kind support is very helpful for me.
-Yoshitaka M.
A passenger of United Airlines - 9/11/2019

I truly want to thank your lost and found. They where extremely helpful and saved me a lot of money!
-Cathy C.
A guest of Harrahs Resort Atlantic City - 9/11/2019

I can't express how awesome this site is and the updates given. Thanks!
-Jenny K.
A passenger of Royal Caribbean International - 9/11/2019

Thank you!!!!!!!!!!!!
-Laura A.
A passenger of American Airlines - 9/11/2019

Thank you so much for being so efficient. I'm glad I completed the form. I really did not think I would get them back. You kept me informed and found them very quickly!! Again fast and efficient!!Thank you!!Mary smith
-Mary S.
A passenger of American Airlines - 9/11/2019

Appreciate the very prompt action to recover my lost sportcoat. Thank you very much.
-John K.
A passenger of American Airlines - 9/11/2019

I would like to thank the customer service provided by American Airlines and their ENTIRE staff. On 7/21/19, I was on a trip to Savannah, Georgia and I unfortunately left my Ipad in the seat compartment. I didn't notice until I was already in my hotel. I immediately called the customer service phone number and they said that I needed to fill out a lost and found report. I filled out the report but honestly thought I would never see my Ipad again. I was very upset with myself because the Ipad was a gift from my children. My whole demeanor changed while I was on this trip because I was so mad at myself for losing the gift that my kids had gave me. So when I received an email on 9/3/19 saying that it was found... I couldn't believe it! I immediately called my wife and told her. She couldn't believe it either!! We were both shocked.I am a GOLD AAdvantage member, should be Platinum by October, and was already a satisfied customer but after this... I cannot say thank you enough.THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!!
-Jerome A.
A passenger of American Airlines - 9/10/2019

My iPhone was delivered today and I am appreciative of everyone that helped to return my lost iPhone to me. The online lost and found system at American Airlines is great and everyone that I interacted with in baggage claim both in San Diego and at JFK were courteous and helpful. Thank you for your great system for tracking lost items.
-Patricia R.
A passenger of American Airlines - 9/10/2019

Hello, I have received my laptop back from you and wanted to just say thank you. Thank you! Paul R.
-Paul R.
A passenger of United Airlines - 9/10/2019

Thank you for finding my wallet so quickly! It save salut of heartache and worry!
-Theodore F.
A passenger of American Airlines - 9/10/2019

Thank you for your quick and thorough work; it is deeply appreciated. You rock!!
-Thomas E M.
A passenger of American Airlines - 9/10/2019

I got the wallet today. I am so grateful to the staff who found and delivered it to me. Thank you, thank you!!!
-Virginia Jane C.
A passenger of American Airlines - 9/10/2019

THANK YOU!!!
-Hugh D.
A passenger of American Airlines - 9/9/2019

Thank you so much for your assistance in this matter. It was a source of a lot of anxiety in our house.
-Larry L.
A passenger of American Airlines - 9/9/2019

I am completely impressed with the fact the iPad was turned in and with the speediness of the recovery note and the return shipment.
-Josef B.
A passenger of United Airlines - 9/9/2019

Great service in addressing retrieving my lost item
-Caterina Di T.
A guest of Ocean Resort Casino  - 9/9/2019

Package arrived when promised in good condition
-George B.
A passenger of Air Canada - 9/9/2019

Thank you to all those working at United thst helped me find my husband's coat that he left behind with an envelope of money for his trip to Liberia back in May. Thank you for locating and returing the items back to us. We greatly appreciate it!
-Jane D.
A passenger of United Airlines - 9/9/2019

Excellent service. Thank you for your prompt and helpful assistance in returning my tablet.
-Michael M.
A passenger of Air Canada - 9/9/2019

thank you for the quick response
-Kimberly Y.
A passenger of United Airlines - 9/8/2019

I would like to thank all Hilton employees involved in finding and returning the two Disneyland shopping bags that I left in the lobby. I would especially like to thank Erwin Robles for his work, above and beyond his duty, to recognize my items, and then call me and walk me through the process. Beyond the potential $$$ loss, it's the disappointment from the family members that the gifts were for. Everyone, especially me was upset that the gifts were lost. Thank you Erwin for a job WELL DONE!Mark T
-Mark T.
A guest of Hilton Anaheim - 9/8/2019

I would like to thank all Hilton employees involved in finding and returning the two Disneyland shopping bags that I left in the lobby. I would especially like to thank Erwin Robles for his work, above and beyond his duty, to recognize my items, and then call me and walk me through the process. Beyond the potential $$$ loss, it's the disappointment from the family members that the gifts were for. Everyone, especially me was upset that the gifts were lost. Thank you Erwin for a job WELL DONE!Mark
-
Hilton Anaheim Partner - 9/8/2019

Losing an ID is cause for SERIOUS panic and you guys made this process seamless. Thank you so much for being so well-organized and communicative. I really appreciate it and am so grateful!
-Chalen M.
A passenger of American Airlines - 9/7/2019

I appreciate your efforts to locate and return my DVD.I am especially grateful since I had just purchased it prior to the trip I took.Thanks to all involved.
-Larry L.
A passenger of American Airlines - 9/6/2019

Thank you so much United and all the employees who brought this to a happy conclusion!!
-Rita J.
A passenger of United Airlines - 9/5/2019

I received my purse and wallet and so excited the cash was still there. I have faith there are good people in this world. Thank you so much for helping me through this.
-Jennifer F.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 9/5/2019

I was very impressed with the help I got for recovery of my laptop. Would like to point out that Christina is excellent. She treated me with respect and just general concern and kindness. Thank you!
-beverly
A passenger of Hallmark Aviation - DFW Lost and Found - 9/5/2019

Thank you very much!
-Mary carman K.
A passenger of Air Canada - 9/5/2019

To the lost and found team and the chargerback team @ magic Mountain valencia.,Getting my iPhone back as you know is very important to me and my family.Your processes and service have been stellar.From the employee at the Customer Relationscounter, who directed me to the chargerback website to the web site it self. Everything has been straight forward and easy to use.I really appreciate the professionalism and timely ness of the process. I look forward to getting my iPhone back, and will be referral to your services .Thank you very very much.
-Skip A.
A guest of Six Flags Magic Mountain - 9/4/2019

Awesome job!!! Thank You so much for hour help.
-Bryan B.
A guest of Planet Hollywood Las Vegas - 9/4/2019

thanks a lot!
-cinzia A.
A passenger of American Airlines - 9/4/2019

I received my battery case, Thank you soooo very much for your trouble! It is greatly appreciated!!!! Thanks again!!!!
-JoAnn M.
A guest of Great Wolf Lodge  - 9/4/2019

Thank you very much for your help really am appreciate you guys!!!!!
-Awlachew W.
A guest of SeaWorld/Aquatica Orlando - 9/4/2019

Thanks for the great news
-Art P.
A passenger of American Airlines - 9/3/2019

Thank you, thank you, thank you
-Susan Z.
A passenger of United Airlines - 9/3/2019

Your service was outstanding. I placed my lost request on 8/30 and on 9/1 I received. Fantastic. Thank you
-Charles
A passenger of United Airlines - 9/2/2019

Excellent service guys!! Very quick and prompt service!!
-Fabrice
A guest of MGM Grand - 9/2/2019

Thank you for finding my missing wallet. You responded so quickly I was amazed.
-MIchelle
A passenger of Air Canada - 9/1/2019

Thank you so much, glad person decided to turn my phone in
-Olive S.
A guest of Rio All Suite Hotel and Casino - 8/31/2019

Great list found staff went out of their way to find a these important items Thanks again
-Brenda
A passenger of Air Canada - 8/30/2019

Received, Thank you, good service
-Vincent G.
A passenger of United Airlines - 8/30/2019

Hello,The phone I lost reached me safely and on time without any problem. Thank you so much for helping me out. You have a very efficient team and you are doing a wonderful job. Hats off to you.
-Anmoldeep
A passenger of Air Canada - 8/30/2019

Thanks so much for finding and returning my iPad safely.
-Zhibin Y.
A passenger of United Airlines - 8/30/2019

I received my cell phone! Thank you a lot !!!!
-Marina C.
A passenger of Air Canada - 8/30/2019

Melissa Rohn was an absolute pleasure to communicate with. She was able to get my keys found and let me know they’d be sent back to me. My hotel stay was awesome but her service made it even better. Thank you again Melissa!
-Paul C.
A guest of Hilton Nashville Airport - 8/29/2019

My heartfelt thanks to those at Union Station- lost and found dept.- and Fed X for safely returning my lost checkered suitcase to me. Much gratitude! Anne Johnson
-Anne J.
A passenger of Amtrak - 8/29/2019

great service! received items in timely manner.
-Carl K.
A guest of Embassy Suites Omaha - 8/28/2019

Great Job - easy web interface !!!! 5 Stars
-Mike B.
A passenger of United Airlines - 8/28/2019

Thank you so much for having this service to help people get their items back. The housekeeping lady I spoke with this a.m. at the Embassy Suites in La Vista was extremely helpful and kind.
-Joyce A O.
A guest of Embassy Suites LaVista - 8/28/2019

Thx for shipping - I'm waiting for it!!
-Loraine R.
A passenger of Air Canada - 8/28/2019

You guys absolutely ROCK!!!! I never thought I would see my bag if cables and flash drive and was trying to figure out how I would recreate all my work but! It is on its way back to me ! It’s like a dream come true!!!! There are honest nice people left in the world and I thank everyone at the Phoenix airport and American Airlines for my happy ending THANK YOU
-Patti G.
A passenger of American Airlines - 8/27/2019

Thank you very much
-Cassar
A guest of Cosmopolitan of Las Vegas - 8/27/2019

I received my tablet which I lost at your hotel. I am very appreciate for your quick and careful work.
-Kyoko F.
A guest of Sheraton Princess Kaiulani Hotel - 8/27/2019

el caballero fue muy amable graciasen regresar mi tableta espero que llege pronto
-maria del S.
A passenger of Hallmark Aviation - DFW Lost and Found - 8/27/2019

The entire process of using chargerback.com was very smooth and efficient. Thankfully our lost items were found by the hotel and returned to us. This was our first use of chargerback.com and I can see how beneficial this is for both the hotel and customers. The timeliness, extent, and clarity of communications were perfect. Everyone performed as promised. Thank you very much.
-Robert B.
A guest of The Graduate Minneapolis Hotel - 8/26/2019

So impressed and pleased with United airlines, as always! The representative that contacted me was so gracious and patient. Thank you so much to United!
-Lindsay C.
A passenger of United Airlines - 8/26/2019

What a fantastic service! You guys are awesome! Great service from the San Francisco team. Never imagined someone would find my item. Thank you!!
-Chris K.
A passenger of United Airlines - 8/26/2019

Great job finding it. Very impressed with you response on this. Thank you!
-Ross H.
A passenger of American Airlines - 8/26/2019

You guys are amazing and work very fast. I appreciate the quick responses and personal touch. THANK YOU SO MUCH
-MOZART P.
A passenger of American Airlines - 8/26/2019

Wonderful service and much appreciated!
-Charley E.
A passenger of Amtrak - 8/26/2019

This is awesome service and kudos to the United team. I absolutely did not expect to get my laptop back. I got it back within 36 hours!
-Daniel G K.
A passenger of United Airlines - 8/25/2019

Excellent!! Thank you so much!!
-Yannie C.
A guest of Busch Gardens Williamsburg - 8/24/2019

I got it! Thanks so much to Air Canada Lost and Found.
-Jennifer B.
A passenger of Air Canada - 8/23/2019

-
 - 8/23/2019

Awesome communication and results. Thank you!!
-Kerry D.
A passenger of Amtrak - 8/23/2019

I can't express my appreciation enough for getting my son's lawn with that. This is a great service and great customer service.
-Steven R.
A passenger of Royal Caribbean International - 8/23/2019

Thank you so much for sending back my daughter's ipad
-Amanda G.
A passenger of Amtrak - 8/22/2019

Everything is done well!!
-Kent W.
A passenger of Amtrak - 8/22/2019

Thank you for contacting me about the lost sunglasses. It was very thoughtful of you.
-Stephen Marc S.
A customer of Dollar Car Rental Seattle - WA - 8/22/2019

Tomi was great!!! Wish I would have gotten a hold of her the first 4 times I spoke to people in lost and found that couldn't find my phone.Tomi was very professional and did what she said she would do... A real Blessing and asset to your company
-Louise G.
A guest of Whiskey Petes - 8/22/2019

My item was returned. Thank you very much!!
-Mark M.
A passenger of United Airlines - 8/22/2019

-Marissa B.
A passenger of United Airlines - 8/21/2019

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