Great customer service !!! Thank you !
-Gayle H.
A passenger of American Airlines - 10/23/2020
I received my lost items on Oct 21, 2020 Thanks to Embassy Suite Convention Center Hampton , Va again Thanks
-Avon C.
A guest of Embassy Suites Hampton - 10/23/2020
Excellent service! I left my new charger cable
-Suzanne B.
A guest of Hotel Indigo Nashville - 10/23/2020
The items arrived in a timely manner and totally unharmed. Thank you so much for your kind assistance.
-Robert B.
A guest of Westgate Branson Woods Resorts - 10/22/2020
Very Well done! thank you!
-Mahvash M.
A guest of Tropicana Atlantic City - 10/22/2020
Wonderful and quick service. Thank you so much for helping me retrieve my lost necklace!
-Tess R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 10/22/2020
Thank You very much I received my package today.
-Kathy C.
A guest of Harrahs Resort Atlantic City - 10/22/2020
Great service, we will see if everything is still in there when it arrives!!! Hoping!!!
-Tim C.
A passenger of American Airlines - 10/21/2020
I want to thank your employee Mike who assisted with locating my lost article. He provided superb customer service. Mike is a fantastic representative for your organization. Thank you very much for locating the lost item and making the arrangements to get it shipped.
-Terri Y.
A passenger of Tampa International Airport - 10/21/2020
This experience with American Airlines has helped me make the decision to fly American exclusively from now on. My life is on that computer and you returned it to me. I put it down to assist an elderly person and completely overlooked it when I was finished. Than you so much. I had school work and regular work that was irreplaceable and now I’m getting it back. I can’t say thanks enough.
-Larry C.
A passenger of American Airlines - 10/20/2020
Yes I would like to leave a note regarding Chris from Lost in the found was the best emplyee at your hotel I have dealt with. she did a fantastic job and I really really appreciate her help thanks again bye
-Jerry A.
A guest of Harrahs Laughlin - 10/20/2020
I can’t thank you all enough for finding my laptop and getting it shipped on its way back to me. It means a great deal to me!! So much appreciated!!!
-Karen J.
A passenger of American Airlines - 10/19/2020
Received our package, thank you, for sending.
-Carolyn B.
A guest of Inn at the Pier - 10/19/2020
Thank you for finding and returning our lost item! The system was easy to use!!
-Amy T.
A guest of Hilton Myrtle Beach Resort - 10/19/2020
Thankful for the return of b my friends phone. I love flying with Suncountry. I love the location in the Humphrey building at the Minneapolis airport always treated with respect by the Stewart’s and pilots entering and exiting the plane and I will be loyal to Suncountry and fly only Suncountry.
-Bonnie W.
A passenger of Sun Country Airlines - 10/19/2020
Thank you all so much. You're really wonderful people. I know where I'll be staying anytime I'm in Tucson again.
-James D.
A guest of Best Western Royal Sun - 10/19/2020
We want to thank Rose for all her help retrieving the wallet left in the safe at Maswick at Grand Canyon. The wallet was delivered today and everything was there. Rose went above and beyond anything I expected. The person at Maswik said Rose will take care of it. She exceeded all expectations. It started with a fantastic room at the Willow building and ended with Rose resolving our problem. We are so happy with our Grand Canyon vacation staying at Maswik. I cannot thank Rose enough.
-Sandy M.
A guest of Grand Canyon National Park Lodges - 10/18/2020
Thank you very much. Corey was great.
-Dietrich B.
A guest of Holiday Inn Club Vacations Holiday Hills Resort - 10/17/2020
Thank you so much for your diligence in finding my license.
-Lynnae L.
A passenger of United Airlines - 10/17/2020
Thank you so much for the quick return of my lost top
-Jean F.
A guest of Bloomington Normal Marriott Hotel - 10/16/2020
Thank you guys for everything you provided me whith to get my phone back it is nice to no that there are still hope when you think that its a chance you might not ever see your lost item again so thank you American airline once again.
-Kimm J.
A passenger of American Airlines - 10/16/2020
Unexpected surprise
-Paul M.
A passenger of United Airlines - 10/16/2020
Thank you for all your help, I never dreamed anyone would find it! Thank You
-Luci T.
A passenger of United Airlines - 10/16/2020
They help me immediatley Thankyuo everibody
-ibolya B.
A passenger of United Airlines - 10/15/2020
Thank you
-melvin P.
A passenger of Amtrak - 10/15/2020
You guys are truly amazing! We’ll never fly anything but United Airlines from now on. Thank you for caring.
-Annette L.
A passenger of United Airlines - 10/15/2020
Thank you so much. Mike was courteous and helpful in helping us get our glove back.
-Mike B.
A passenger of Tampa International Airport - 10/13/2020
THANK YOU VERY MUCHfor your kindness and professional demeanor. Have a great day. Sincerely, Josef K.
-Josef K.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 10/13/2020
You guys rock .... service, food Lost items What can I say. Will absolutely be back had an amazing seven days. Thank you again
-John S.
A guest of LaPlaya Beach and Golf Resort - 10/11/2020
We had a great stay! And a little rough morning when we realized we forgot a dress in the room. But the staff was very helpful and efficient! We would love to stay there again! And leave with all our belongings next time. Thank you.
-Austin P.
A guest of Hotel Warner - 10/11/2020
I received excellent help from American Airlines on the loss Of my tablet. They immediately called me and sent it as soon as possible when they found it. I Would like to thank the people that work in the lost and found department very much.
-Jacqueline D.
A passenger of American Airlines - 10/10/2020
I was so happy with the service at the lost and found department of American Airlines! They really cared to help me find my lost laptop and get it back to me as soon as possible. So grateful to them!
-jacqueline D.
A passenger of American Airlines - 10/10/2020
Thank you very much for setting me up with chargeback and helping me retrieve my photos that 8 left behind at your hotel. THeybwere old family photos given to me at a funeral family gathering 8 had not even had a chance to look at and had not even realized I had left behind. The desk clerk worked hard to call me back and recall me after the process had stared and completed to make sure 8 had taken all of the step to ensure shipping to me would happen. Your customer service is supreme and I thank you very much. I am sorry I do not know the name of the person who helped me as she should be recognized for her excellent service. Thank you.
-Jeannie D.
A guest of Embassy Suites Crystal City - National Airport - 10/9/2020
Thank you so much for locating my iPad and shipping it to me. I never thought I’d get it back!!!
-Ellen K.
A passenger of American Airlines - 10/8/2020
Thank you, Arsenio!
-Marcy R.
A guest of Residence Inn Gaslamp - 10/8/2020
She called me as soon as I filed a report. I got the lost item next day. Very helpful. Thanks.
-Seiki O.
A passenger of American Airlines - 10/8/2020
I received my phone. Thank you so much again to Pam, Mahogany and Angela for going above and beyond!! Kudos to the cleaning crew person at the gate and to Will Ford for getting the phone to Lost
-Arlene G U.
A passenger of American Airlines - 10/7/2020
You guys are fantastic. Thank you very much.
-Terry K.
A passenger of American Airlines - 10/7/2020
Excellent! Thanks so much for your findng and sending my IPad
-Iverson
A passenger of United Airlines - 10/7/2020
I am very grateful for the staff and their quick response to reuniting me with my items. I was contacted before my second plane was in the air and every thing was handled professionally. Thank You!
-LaNetta B.
A passenger of American Airlines - 10/5/2020
Thankyouverymuch.Iwasonaroad trip anddidn'tknow where Ieftit.
-Karen K.
A guest of Yellowstone National Park Lodges - 10/2/2020
I spoke with Kathy and found her to be an absolute professional with incredible tact. She has not only maintained my confidence in United, but has elevated it. Thank you United for hiring and training your employees to this high professional standard. A forever grateful frequent flyer.
-Luis G.
A passenger of United Airlines - 10/2/2020
Thanks for finding my headphones
-Ronald J. F.
A passenger of American Airlines - 10/2/2020
This tool was very help in finding my lost item. I also loved how quick it was resolved and shipped out!
-Selisa A.
A guest of Treasure Island - 10/1/2020
Thank you so much. My wife has Alzheimer's Disease and everything she does on a daily basis is in that laptop. My heart is full and grateful for the excellent service provided by American Airlines!!
-Michael P G.
A passenger of American Airlines - 9/30/2020
Thank you so much for getting my tabletBack to me so soon. Marilyn
-Marilyn M.
A passenger of American Airlines - 9/29/2020
I wish I could remember the name of the employee, a women. She was wonderful and efficient contacted me by phone the next day after my inquiry. She located my jacket and shipped it to me that very day. I’m so grateful. You have a wonderful and caring lost and found service.
-Julie S.
A guest of Grand Canyon National Park Lodges - 9/28/2020
Yvonne did a GREAT JOB Thank you!
-Melinda S.
A guest of MGM Grand - 9/28/2020
Thank you very much! I was in terrible spirits until you called me with the news that you had them!
-Robert M.
A guest of Red Lion Olympia - 9/28/2020
Just received my lost item in the mail. Thank you so much for making it happen. Especially to the person who found it in our room and made it all happen. Thank you so much. We will definitely return to this hotel.
-Paul W.
A guest of Double Tree Suites by Hilton Orlando Disney Springs Area - 9/28/2020
I am so impressed with the effort that your team did to find my item. The constant communication from American Airlines was amazing. So happy to get my wedding ring back.
-Jennifer D.
A passenger of American Airlines - 9/25/2020
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