Thank you! This was very efficient! Sara
-Sara S.
A guest of Green Valley Ranch Resort and Casino - 11/28/2023

Wallet has been found and is being shipped back to me. Thank you for the follow up
-Suzanne S.
A passenger of American Airlines - 11/28/2023

I’m very pleased you found my case. I appreciate all your efforts to return it to me. I honestly figured my bag was lost forever. Thank you! Carl Lefevre
-Carl L.
A passenger of United Airlines - 11/27/2023

Super quick way to retrieve a lost item. Thank you for being so quick.
-Sharon Z.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 11/27/2023

Great customer service by AA always the best airline in the sky !!
-R A Klemmt
A passenger of American Airlines - 11/26/2023

Very good service. Thank you.
-Bruce Harrison B.
A guest of Holiday Inn Chateau LeMoyne - 11/25/2023

I’m thrilled you found my Kindle and will return it. Honestly, I debated about filing a report thinking I’d never see it again. Thank you so much!
-Rebecca G.
A passenger of American Airlines - 11/24/2023

Received my lost property quickly and efficiently. With everything intact. Really happy with the service
-Abdulsalam B.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 11/24/2023

You all are fantastic!! So grateful for Cowitz and the lightening fast return Have a great holiday season all. See you again soon. Jeanne K
-Jeanne H K.
A passenger of Amtrak - 11/23/2023

I just wanted to say THANK YOU! I left my favourite jacket on the plane with my house keys in the pocket, and I got it all back. I really appreciate, and the whole process was painless. Thank you so much!
-Jan C.
A passenger of United Airlines - 11/23/2023

I received my lost charger in few days. Thank you very much!
-Sing Kin S.
A guest of Best Western Premier Grand Canyon Squire Inn - 11/22/2023

Thank You very much, delivered early, intact.
-Cindy M.
A passenger of Air Canada - 11/22/2023

Thank you very much
-William f haring J.
A passenger of American Airlines - 11/22/2023

Thank you very much Celebrity family. From the bottom of my heart!
-Benjamin A.
A passenger of Celebrity Cruises - 11/21/2023

Chargerback is a great platform to interact with in conjunction with the American Airlines mobile app. The Lost and Found experience was very smooth, transparent and ultimately successful in my particular case. Thank you!
-Suzanne M.
A passenger of American Airlines - 11/20/2023

Wonderful service from United and Fedex
-Jean V.
A passenger of United Airlines - 11/20/2023

...effecient system.
-James Z.
A passenger of Alaska Airlines - 11/20/2023

I just want to say how appreciative I am that my jacket was found and returned to me. Thank you for the recovery and speedy handling!
A passenger of United Airlines - 11/18/2023

I am so grateful you followed through in finding my Ipad. .Thank you so much.
-Charlene S.
A passenger of American Airlines - 11/18/2023

A fantastic job of customer service. Not only finding my computer, but tracking me down and calling me and then the fed ex home to me? Applause applause. And Terrell was a compassionate gentleman and incredibly helpful while remaining empathetic. He’s going places. Give that man a promotion and a raise! Much thanks to him for his kindness and service.
-Martin K.
A passenger of American Airlines - 11/17/2023

Thank you so much for recovering and returning the items which I left in Room 3xx. I greatly appreciate your prompt response. JoAnn
-JoAnn K.
A guest of Pelican Grand Beach Resort - 11/17/2023

Thank you so much for retrieving this lost item. We appreciate your actions and getting it back to us.
-Ricki M.
A passenger of American Airlines - 11/17/2023

Package received!! I want to thank you so much for mailing my wallet back to me. And a very heartfelt and appreciative thank you to the person who found and returned it to the front desk. Your honesty and, caring is to be commended. Your process for reporting lost items is very user friendly and it works!! I appreciate very much the communication as it let me know the progress. So glad it was at your facility that we stayed in. Sincerely appreciate your service - it was the best birthday present! Thank you, thank you, thank you! God bless you all!
-Claudia D.
A guest of Alexis Park All Suites Resort - 11/17/2023

I want to give a big Thank You to Adi for going way beyond her way to help out today. Her customer service was outstanding. Vielen Dank!!!!
-Brigitte D.
A guest of Excalibur Hotel and Casino - 11/17/2023

I was surprised that my missing phone was found and how quickly the people at American Airlines responded was well as how friendly and effective.
-John H.
A passenger of American Airlines - 11/16/2023

Thank you so much for locating my missing garment bag in such quick order. I had great communication and service from Olivia Amardi
-Bob B.
A passenger of United Airlines - 11/15/2023

Excellent service,a very nice hotel with monorail access ,which connect you to six station to
A guest of Sahara Las Vegas - 11/15/2023

You guys are amazing. I cannot believe that you found my lost item. I could not be more pleased with your excellent customer service. You have won a fan for life.
-Bruce S.
A passenger of American Airlines - 11/15/2023

I would like to thank the entire staff who was involved in helping get my phone back. Preston, another lovely woman who worked the front desk and Officer Apdullahi who carefully wrapped and shipped my phone back to me. it was a pleasure staying at Charlotte Uptown, and I look forward to recommending it to friends visiting Charlotte in the future. Happy Thanksgiving,
-Evan P.
A guest of Hilton Charlotte Uptown - 11/15/2023

Amazing service, great help by John in security. Thank you!
-John F.
A guest of Ocean Casino Resort - 11/14/2023

You Lost and Found crew had my laptop found and shipped to me less that 24 hours after I lost it and within hours of my reporting it. Amazing customer service!
A passenger of United Airlines - 11/14/2023

You are the best. I prefer to talk to a live person, however, your live person somewhere found my wallet. Please tell them they are blessed beyond their knowledge and will receive a huge intake of love and abundance
-Randy D.
A passenger of American Airlines - 11/14/2023

Thanks! Will I ever find out where you found the computer?
-Ruth C.
A passenger of American Airlines - 11/14/2023

I am so deeply grateful for your prompt help and assistance. Restored my faith in people!
-Adrian P.
A passenger of American Airlines - 11/13/2023

I am super happy that the staff at Mount Airy Resort & casino is honest. I left a few items behind when leaving the resort in my room and housekeeping was honest to turn the items in and me be able to receive them back. Shout out to Myra in housekeeping for all the help and patience she had with me!!!!
-Tina K.
A guest of Mount Airy Casino Resort - 11/13/2023

Thank you very much! I forgot my medication in the room, and very pleased that you have this service intact for someone like me. Thank you, appreciate...! Paulina O.
-Paulina O.
A guest of Venetian Resort and Expo Lost and Found - 11/13/2023

I am a global services member. Miley from iad (dulles) airport was exceptional pleasant and helpful. Top 1 percent service. Maggie lipani was also helpful. Tie Fis Miley
-reggie A.
A passenger of United Airlines - 11/12/2023

Excellent customer service customer service lady was very patient with my call and my struggles of having correct file form submitted. She went above and Beyond to make sure my submission was completed successfully.
-Norma R.
A passenger of Alaska Airlines - 11/12/2023

My items arrived today, thank you!
A guest of Hampton Inn Eufaula - 11/11/2023

Wow! So impressed that my Kindle was found and returned to me. Kudos to you!!!!
-Charlene R.
A passenger of American Airlines - 11/10/2023

Excellent customer service, prompt response. Thank you so much. /ead
-Edward A D.
A guest of Buena Vista Palace  - 11/10/2023

Thank you very much for calling and finding my phone it is greatly appreciated
-Betty J.
A passenger of United Airlines - 11/10/2023

Thanks for finding my wallet! I really appreciate it.
-Frederick C.
A passenger of American Airlines - 11/9/2023

I was impressed with the quick shipment as well as the handling of the lost item from being found right up to being delivered only 3 days after my request for delivery and payment. Great job all around.
-Janna B.
A passenger of United Airlines - 11/9/2023

I am so grateful to Arvin who helped me find my item and promptly got back to me with the great news my item was found. I’m beyond thankful. Wendy H.
-wendy H.
A guest of Bellagio - 11/9/2023

Your representative, Shannon, was outstanding. She found my coat and was very helpful. She's an outstanding employee and American Airlines is lucky to have her. Sincerely, Thanks, Peter H.
-Peter H.
A passenger of American Airlines - 11/9/2023

Thank you AA. The manager I talked to on Tuesday night when I came back in was so kind and helpful. The people at the phone number he gave me to call to check if my purse had been turned were also very kind and helpful. Then receiving the email from AA that my purse had been found was wonderful. I can’t thank you enough.
-Terri L H.
A passenger of American Airlines - 11/9/2023

I got my laptop. Many thanks!
A passenger of American Airlines - 11/9/2023

Thank you so much for finding my daughter’s stuffed toy. She says she has her best friend back. Thank you!
-Joel G.
A guest of Liki Tiki Village Resort - 11/9/2023

Hello - Thank you soooooo much for everything. The Tampa experience is the best experience I never had in public place . Everyone was motivated to help me get my work computer back. Thank you everyone for your help . You guys are AWESOME.
-Reynold E.
A passenger of Tampa International Airport  - 11/9/2023

Great process and I appreciate the tracking email. Thank you so much!!
-Barbara N.
A guest of Omni PGA Frisco - 11/8/2023

Couldn’t be happier with the service! Receptionist Kayla (spelling) was very kind, helpful and prompt. Solved my problem quickly.
-Mike M.
A guest of Omni PGA Frisco - 11/8/2023

Prompt & efficient, super pleased at the finding of my IPad!!! And, the sweet lady who handled my case was super sweet! Job well done!!!!
-Shelby B.
A passenger of Charlotte Douglas International Airport - 11/7/2023

I am so sorry that I did not remember the gentleman‘s name who called me only a short time after I put in my request regarding a loss. He was so efficient, and Genuine .You could tell that he takes his job seriously in an effort to return lost items to Travelers.kudos to him. thank you
-Kathleen N.
A passenger of Jacksonville Aviation Authority - 11/7/2023

Thanks for everything!!
-John H.
A passenger of Amtrak - 11/7/2023

Received item. Thank you so much. Glad I called
-Stella P.
A guest of South Point Casino - 11/7/2023

Forever grateful to whomever returned my iPad.
-Lorianne M.
A passenger of Amtrak - 11/5/2023

Thank you so much! I haven’t backed up that device and there are a lot of memorable photos.
A passenger of United Airlines - 11/5/2023

Never left anything before this trip and really appreciate that I was able to call and have left item shipped. Everyone was helpful and my item came quick and really well packaged. Thank you!
-Sara E.
A guest of Embassy Suites Washington Square Tigard - 11/4/2023

Thank you so much for sending me my Lost phone I will always fly American airlines
-John M.
A passenger of American Airlines - 11/3/2023

Just recieved my lost item today. Thank you for packing it with such care. Can't believe that it was found after so many weeks! Thanks so much.
-Michael W.
A guest of Yosemite Hospitality | Aramark Lost & Found - 11/3/2023

-Judy L.
A passenger of American Airlines - 11/3/2023

Thank you so much for the fast response to my left item in the Spokane airport. Very impressed on how my request was handled! Great job, will pass on to others…
-Sherry F.
A passenger of Spokane International Airport - 11/2/2023

thank you
-bishwa P.
A passenger of Royal Caribbean International - 11/2/2023

Even before you found the item I lost, I was really impressed by the quality of your customer service. You responded within an hour by text to tell me how to submit a claim and have been very responsive by email throughout this process. I am also really impressed that this item was handed in and now being returned. Thankyou.
-Mark W.
A passenger of Alaska Airlines - 11/2/2023

Thank you! I was so impressed with the whole process and how easy it was. From the person at the Amtrak station in Philadelphia, who explained everything to me to filling out the form online, and receiving updates via text and email. Very much appreciated!
-Susan T.
A passenger of Amtrak - 11/1/2023

Your service is very efficient and easy to use. I am grateful for the fact the item was found and is being returned. My husband also lost his drivers license that day don’t suppose that was retrieved as well if so send with phone Thanks again Heather H.
-Heather H.
A passenger of United Airlines - 11/1/2023

Wow! All I can say is how grateful I am and how impressed I am that my IPad was found and the excellent customer service and response in communication and the return process. Thank You!!!
-Jim B.
A passenger of United Airlines - 11/1/2023

Thank you for your prompt reply. I hope I will also be notified of the delivery date as well later on. Thank you very much
-Li Fun Y.
A guest of Hilton Hawaiian Village - 11/1/2023

Thank for finding, identifying and safely returning my lost item in a timely manner. Well done!,
-Diane P.
A passenger of Alaska Airlines - 11/1/2023

I'm so grateful for this service! It was easy to file a report on the Alaska website and I was kept up to date with details on the search for my item. I appreciate the effort that was put into getting my item back. Shipping option made it quick and easy to recover my lost item. Thank you!
-Marleny S.
A passenger of Alaska Airlines - 10/31/2023

Excellent service in getting my items back to me. It was very obvious that they genuinely cared
-Sunil M.
A passenger of Air Canada - 10/31/2023

I am so impressed that American Airlines found my phone and took the time to find me and set up shipping to return to me.
-James M.
A passenger of American Airlines - 10/31/2023

Lady was nice and efficient
-Stacy Allison S.
A passenger of American Airlines - 10/31/2023

Thanks so much for retrieving and sending my Kindle!!
-Barbara T.
A passenger of United Airlines - 10/30/2023

Thank you. I’m very happy with your exceptionally prompt and effective service. It was highly professional.
-Roberto M.
A passenger of American Airlines - 10/30/2023

Thank you for your conscientious crew and excellent customer service in helping to reunite me with my lost item.
A passenger of American Airlines - 10/30/2023

re: lost Report ID: 300xxxxxc The items reported in the claim was received in good condition. The effort taken to retrieve the items left in our rented unit is admirable and is fully appreciated. Thanks to all involved.
-The Chand F.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 10/29/2023

J’ai bien reçu mon porte-monnaie avec tout l’argent qu’il contenait ! Merci infiniment pour vos services !
A passenger of Air Canada - 10/29/2023

great job thanks
-William M.
A passenger of United Airlines - 10/29/2023

Everyone at the Omni was very helpful to me, and I received my items in a timely manner. Each staff person that I spoke with, gave me the same the same information pertaining to the process of getting my items returned to me. They were friendly, patient, and knowledgeable. I appreciate everyone at the Omni from the front desk to security in this matter. Thank you.
-Marsha E.
A guest of Omni La Costa Resort & Spa - 10/28/2023

-Daniel S.
A guest of Embassy Suites Seattle Tacoma Airport - 10/28/2023

Show More...