What can we say - people love
Chargerback Lost & Found software!

Thank you so much for finding and returning my Drivers License! You save me a lot of trouble getting a replacement. Also, thanks to the officer who returned my license on a Saturday, even though the office was closed. Saved me a second trip back to the airport.Thanks,Mark

Outstanding service - thanks kindly!!

I want to thanks so much to Melany for help to found my child Nintendo and help me with process and delivery. She is a very honest person and kind. I so happy be on a hotel that this type of people. Thanks so much to Melany and all hotel staff. Next time I will continue renting this hotel and recommend to others. Thanks thanks Melany

I received my chain today (12/3/2021), Thank you Very much for your prompt Service. I appreciate it very much.

Just want to say thank you so much!!!

Thank you TIA for promptly returning our lost item. Tammy at Lost and Found, who called me was pleasant to deal with and we truly appreciate her calling us within days of our lost report being filed. Thanks again.

I want to thank everyone for my Army bag return with everything in it :) and plz tell Tammy TY too.

Everyone was incredibly helpful. I talked with several people and all were so kind! Customer service at its best!!!!

We received the item quickly and are so very happy to have it back! Thank you so very much! My son would like to send a thank you card - should we send it to American Airlines Lost and Found Department? We so appreciate their hard work in finding it and would like them to know. Thank you!

This process was so simple and I am incredibly thankful for the safe return of our family iPad. It was not in our budget to replace it had you not provided the ability for us to have it returned. We sincerely thank you.

Thank You!!!!!! You are awesome.

Thanks, very much for your help in getting my lost phone back.

Thank you so much for your help, I already have the wallet. Excellent service!!!

I was honestly amazed my item was recovered and great friendly service all around. Thank you.

After much concern about finding garment bag, it was found and we greatly appreciate it.Person I spoke with this morning was very helpful and emails were very helpful as well.

When I 1st called AA regarding my lost bag I spoke with a woman who was extremely dismissive and rude to me. When I decided to call LAX lost and found I spoke with a man whose name I didn’t get. He was so friendly and understanding and took the time to look for my bag and found it. AA needs more men like him. He took the time and provided customer service regardless if my bag was there or not.

Thanks so much for handling of my lost item. It was a very simple and efficient process.

Bon service

Hi. I was tracking my package

Thank you for making this so easy! I will recommend this hotel to my friends coming to Charleston, and I will be staying with you during my next visit. The head of your housekeeping department is amazing! Thank you!!

A BIG Thank You to the young lady working your security/lost and found! She went above and beyond, not positive of her name maybe Margaret.

Staff was very helpful both on the phone and at the pickup.

Thank you very much. Everyone was very helpful throughout my stay.

Grateful for the fast reply and helpfulness! Also appreciated being given a wait time so that I wasn't just put on hold forever

I'm very pleased getting my key fob returned. Was not sure I would hear anything back from the lost report. 30 days later I received a call stating my fob was located and ready to pick up before it was destroyed. Thank you again for your assistance in returning this item.

I want to thank you for all your help.thanks to tony in lost and found for all the help.

Muy diligentes , rápido y fácil el proceso .Muchas gracias

Excellent customer service

Bonnie Harris went above

Finding my lost Cell phone and return it to me was the best Surprise of the Month!! And this is why I fly united when ever I can. Thank you deeply!

I was so pleased to get the phone call from a wonderful gentleman this morning advising me that my iPad had been found. It was a huge relief and I’m very grateful to the organization for their way in which they addressed this issue. The fellow on the other end of the phone call couldn’t have been more professional! Thank so much for handling this so promptly!

THANK YOU! Your tenacity in searching for my i-pad is very much appreciated. Y'all did a great job

So grateful to have my iPad back! Lori(sp?) was very understanding, helpful and professional and truly made an effort to identify that this was the correct iPad and I was the correct owner. Thanks for making Thanksgiving just that much better with one more thing to be grateful for!

It took only one (1) day for United to find my passport. Thank you so very much!

Had not hope that I would get my unit back. Not only was it turned in and handled by some very honest people, but the return by FedEx was exactly as they forecasted. Good Job! Thank You!!

Nightshirt arrived and thank you very much!I also reported an apple phone charger left, but not getting that is no big deal. Just want you to know I did report it and I didn't get it returned. BUT, please do not look for it now,,,it is not a big deal.....I will always continue to look forward to my next stay at the Trump Las Vegas!!!! You are all the best!

Thanks

Outstanding customer service from beginning to end. Restored my faith in people!Thank you so much.

Thank you so much for your deligence in finding my lost item.

Thank you American Airlines for your service in recovering my iPad that I left on your plane. You located it very fast and arranged to have it shipped to me. This is a very good service you provide, I appreciate it very much.

Thank you so much. I got my card in a very timely manner.

Thanks so much for recovering my left behind items and getting them sent to me so quickly!

Thank you. Im very nterested to be shipped to me the only 2 passports documents. inside the leather holder black mainly.

I lost my smart watch on a trip and couldn’t remember if I left it in the hotel room or somewhere else. I just chalked it up as being lost. Then American Airlines contacted me and stated they found my watch. I didn’t even call them to ask about it. I want to thank American Airlines for charging it to find out the owner. So if you lose your smart watch go in your mobile and setup watch as lost so whoever finds it can get all the contact info to return it.

SO happy with the speedy system to enter information and receive email updates, I managed to get back my items!

Thanks so much for recovering my watch.

The United rep was SO kind and devoted to helping me get my glasses back! Cannot say enough nice things about him!!!

Thank you for the fast recovery of my item.

Extremely helpful and friendly. Was able to retrieve my items

The representative that helped was very very thoughtful and kind. I left my checkbook in the room and it was turned in. Thank you for all your kind employees.

I lost my wallet in the bus, filed a report at the lost and found office and a week later i picked it up after being notified it was found. It was in perfect state with everything inside. I am amazed by this. Thank you

I am very thankful to get my wallet back with my lost properties IDs

Great!!

Bridget was wonderful in addressing our lost and found item. She should be teaching customer support to everyone!

Thank you

Thank you so much to the honest folks who handed my bag in . I am truly grateful. May God reward you abundantly

housekeeping and lost/found did excellent job finding lost items, contacting me and arranging return!

Thank You. Everything went very smoothly. I have my item back. Will return to Universal Orlando very soon. Billy Tarbuck

Thank you!!!!

Really great helpful people!!!! Ms Smith and Mr.Allen.... Thank you for making it so easy to retrieve my stuff.

Great job! Thank you for getting my lost item back

I paid for the shipping of this item within 20 minutes of receiving the phone call from Lost

This was such an efficient and easy process all the way around. Thanks so much for getting my lost item back to me so quickly!

Thank you very much!!!! I got my phone back; you guys are the best!!!! Thank you again

The service you provided was fabulous…The Online Process was easy to fill out and send… I’m so happy you found my item and are sending it to me at my home again thanks so much this is a great process and again so easy to use!

Thank you so very much for informing me that I had lost my wallet, and how I could recover it. I appreciate everyone’s efforts!

Amazing process, so helpful and communicative. Thank you so much!

Thank you. I was thrilled to be able to retrieve my iPad.

Wait was a little long but I'm happy to be reunited with my stuff after 6 weeks. I thought the claim would be dropped after 30 days and was worried but I got a call on my way home from class and was very happy to hear the process was working , however long it takes.

DianeThank you so much for all your effort to send back our iPad

You guys are great!

Excelente servicio

Thank you for you cooperation

SO pleased to have it back. Many thanks.

"Thank you" seems so inadequate for how we feel about the return of every single item we inadvertently left on the Elation. We are most grateful to believe in honest people doing honest things. Thank you first to our room steward, Cindy, who continued to take great care of even after we left her ship. Also, to those of you who did a job that may seem thankless. I'm honored to be touched by each of you. Thank you.An even more loyal Carnival Guest,Chandra White C.

So appreciate your service. My items were found and now just waiting for their return. Can’t tell you how much I appreciate you.

I have not yet received my lost ipad, but have received an email that the Fed Ex label has been created. The lost and found experience has been fantastic. Since filing an online report, within 6 hours I had an email and text notifying me that it had been found, with several options to get it back. Fast, convenient, and reasonably priced. THANK YOU! I figured that it was gone forever!

Made sure lost item was indeed mine. Very professional.

excellent attention, excellent work, God bless the people who work for the good of the community

A huge thank you to the American Airlines agent who assisted me with recovering my cell phone. Unfortunately, I did not get his name. I appreciate the care and support provided by him and the entire American Airlines staff.

Fantastic service very agreeable gentleman!

Thank you for finding my Kindle and your efficiency in addressing my concerns regarding my lost Kindle.

Quedo a sus ordenes

I am so relieved and appreciate the honesty of whomever turned it in, Thank you all for your prompt attention may God bless you

Excelent!!!!!!!

Outstanding performance

I received my purse in the mail yesterday. I can not thank everyone involved enough for being so helpful throughout this entire ordeal which was traumatizing. Thank you again so much

If I get it back as quick as you have processed it, I will be extremely impressed with your service.. thanks

I am so grateful. Thank you for the support and attention. Could not be more grateful!! Truly,Anna

Thank you so much for locating my travel documents. I appreciate your updates. I notice that Freedom of the Seas will be in Miami Nov 19th. I am planning to travel again in early December.

I think the initial process took so long. I had left my black oakley sunglasses in my room (11327) the day prior. The whole process took 15 minutes. I even had to send a picture of myself wearing them. Really? I described them perfectly. I could even tell you where I had left them. The room number matched. The name matched. It just took too long. She was very friendly though. The pickup was flawless. All in and all a good experience. I was reunited with my sunglasses. Thank you.

A big thank you to Beth

Excellent service

Thank you very much!!!

Thank you so much for helping us get our ring back! This service was so easy and amazingly fast!

The Winn Security and all of their staff were outstanding. The wallet arrived today other than Tuesday. That is on FedEx. I have used them for 40 years and this is not their norm.

My lost Kindle has safely arrived in Germany!Thank you so much for your kindness and effort.

Great system. Easy to use. Appreciate the assistance.

Phone was retrieved after losing it on Time Traveler. Workers came to the desk and gave us the phone before we left town. Very friendly, thrilled to get it back!! Thank you.

Thank you so much!!

Grateful for the recovery of my lost item and the methods used to ensure that it was not given to anyone who should not receive it. Thank you.

I appreciate that my lost items were held until we were able to retrieve them. Thanks for being considerate.

Excellent system! So happy to get my backpack returned. The woman who take care of me at 8:00am today was excellent!

Thank you from the bottom of my heart! I’ve been feeling so sick about this. It was an answer to my prayers!

I am thrilled that my glasses were found. Thank you planet hollywood, and the room steward who found it. I am forever greatful to you. will recommend the hotel to all my friends.

Thank you SO MUCH for finding my 6 year old’s phone! She was crying and all upset. Excellent customer service! I’m very satisfied! This is my 2nd time here this week!!!!! Love the staff! Thank you again!!!!!!

thank you so much

Super fast and easy process, really happy how fast and easy my item was recovered and shipped back.

Thanks for good service and keeping me posted on arrival time!

Thank you so much for the prompt reply. I submitted my request and within 10 minutes the lovely person at the desk called to say my bag had been turned in. Such a pleasure to deal with real people.

Ready for the clothes. Thank you so much

Great customer service. Very efficient and helpful. Thanks so much

Thank you for a very efficient service. My parcel arrived safely this morning. Many thanks.