PERFECT. I left a couple things in the seat back on my last flight of a busy day. When looking for a number to call I found the electronic lost and found form. I filled it out with all the information I could remember. I received a personal phone call in less than an hour notifying me the items were found. An email followed as well. I decided to have them shipped and they were promptly sent and arrived in three day. That is why i must say that the process was PERFECT. Thank you United and thanks to an excellent staff.
- Paul B.
A passenger of United Airlines - 9/20/2017
You guys are awesome! Keep up the great work! Thank you so much.
- Vasanth K.
A guest of Travelers Aid DFW - 9/20/2017
I want to thank everyone for finding my husbands glasses
- Iva J.
A guest of Sunset Station - 9/19/2017
Very easy to understand and fill out
- Craig B.
A guest of Travelers Aid DFW - 9/18/2017
Thank you for the fast service
- Christine M.
A guest of Bluewater Realty - 9/14/2017
This was the best part of my United trip this time - thanks for being there!
- David A.
A passenger of United Airlines - 9/13/2017
Thank you for providing us with a quick and efficient way of retrieving our property.
- Angela S.
A guest of Holiday Inn Club Vacations Galveston Seaside Resort - 9/13/2017
Thank you for finding my lost article and for keeping me informed throughout the process
- Dean M.
A passenger of United Airlines - 9/12/2017
Thanks for continuing to look for my item. Your service was awesome!
- Julie B.
A passenger of Sun Country Airlines - 9/11/2017
Marvelous service
- Michael A.
A guest of Hilton Portland - 9/10/2017
Fantastic fast service
- Marie M.
A guest of Mirage - 9/7/2017
Your service is awesome, I got my phone back and I'm so happy about it, it is so good to know that there's still good people in this world.
- Zyanya C.
A guest of Carowinds - 9/9/2017
Great, speedy, wonderful service.
- Candi L.
A passenger of United Airlines - 9/5/2017
Gail was an amazing help to me when I forgot my passports at the Venetian. She was extremely competent and professional, during a time when I was very stressed. I am grateful for all her attention to detail and hard work.
- Julia S.
A guest of Venetian Palazzo Resort and Sands Expo - 9/5/2017
Since our plane had problems, and we had to board another plane, somehow I misplaced my passport book. Never thought I'd see it again.Thank you so much for finding and returning it to me.
- Oleana S.
A passenger of United Airlines - 9/5/2017
Thank you, thank you, thank you!!!! I am so very grateful to have the chance to recover my phone. I really can't thank you enough.
- Glenda G.
A passenger of American Airlines - 9/4/2017
Thank you for finding my son's retainer!! You saved us a lot of money to replace it!
- Maureen S.
A guest of Embassy Suites Murfreesboro - 9/2/2017
Thank you! Very grateful for your rapid response and quick ship!
- Sue I.
A passenger of United Airlines - 9/2/2017
American Airlines! Thanks a million times over for finding my I pad and for letting me know! I had been worried sick! You ARE the best and I truly appreciate it! I have already filled out the info snd have paid for the return! You are on my calendar for my next flight! That's what I call service! Well done, AA.
With much gratitude,
- Sylvia C.
A passenger of American Airlines - 9/2/2017
Thank you so much to all at American Airlines for all our efforts in recovering my iPhone (same day, in fact, with hours).Another reason I fly AA.
- Cathie L.
A passenger of American Airlines - 9/2/2017
Very impressed with the ease of getting this done
- Paula K.
A guest of Spinnaker Resorts Hilton Head - 9/1/2017
This service is fast, convenient and easy to use!
- Diara T.
A guest of Circus Circus Las Vegas - 8/31/2017
Quick and amazing service.
- Aditya N.
A passenger of United Airlines - 8/30/2017
Thank you so much for taking care of my computer which was taken from my checked luggage. It had my house and car keys in the suitcase along with my computer. I was so happy it was returned packed properly and is working! I would have had to pay $475 to replace the key to my Mercedes had it slipped out of my computer bag. Thank YOU!!!
- Pierre L.
A passenger of American Airlines - 8/30/2017
I am so pleased with this service as well as the Paris Hotel staff for returning my items!! Thank you so much!
- Elizabeth E.
A guest of Paris Las Vegas - 8/27/2017
Received my item today - 3 days after my flight Great service and thanks for carefully wrapping my e-reader.
- Jim W.
A passenger of United Airlines - 8/25/2017
Both Rex and Doug at the Four Seasons Hotel in San Francisco were professional, friendly and helpful regarding my lost items. I am grateful for their ability to help me resolve how to retrieve my lost items. Thank you very much.
- Loren P.
A guest of Four Seasons Hotel - 8/25/2017
Carol and Maureen were absolute gems. And Nora running all over the place to get this laptop back to me! I cannot thank everyone enough!!!
- Elizabeth L.
A traveler of Travelers Aid DFW - 8/25/2017
Thank you so much for finding my items and making an easy way to have it sent back to me!
- Lisa S.
A guest of Hilton Portland - 8/23/2017
Donald at DFW airport provided outstanding and efficient asssistance. My lost purse arrived at my home the next day after speaking with him. Many thanks!!
- Mary R.
A traveler of Travelers Aid DFW - 8/23/2017
Thank you so much, I received my straightener, it was completely stress free process.
- Kathleen M.
A guest of Sheraton Cavalier Saskatoon - 8/23/2017
Thanks in locating my item. It was relatively easy to file a claim, and the regular email updates were reassuring that the item if found, would be returned.
- Daria W.
A traveler of Charlotte Douglas International Airport - 8/23/2017
COULND'T BE HAPPIER ALL MY STUFF WAS FOUND AND RETURNED!!
- Dorreen D.
A passenger of United Airlines - 8/22/2017
Thank you very much for you help in getting my glasses back to me - I appreciate all the help I got from the customer service.
- Jenny J.
A guest of Sheraton Princess Kaiulani Hotel - 8/20/2017
I never thought I would see this package again, but thanks to the staff at Caesers Atlantic city. We got our things back Thanks.
- Donald K.
A guest of Caesars Atlantic City - 8/21/2017
Took a while for Whiskey Pete's to locate item, but shipment was fast and secure. Thanks sooooo much!!!
- Rodger S.
A guest of Whiskey Petes - 8/17/2017
I think your system is great. Will give a better informed feed back whan i get my charger. THANKS!!
- AbuBakr M.
A guest of Excalibur Hotel and Casino - 8/17/2017
We just want to say a great big 'Thank you' to you staff, my purse was left on the plane with all my personal items to include credit cards etc. And after being conducted the purse was returned with all my things still inside! Thank you all souch!!! God bless you everyone!
- Kent & Christine.
passengers of Allegiant Travel - 8/18/2017
I'm so happy to find my belonging and to have your great service thanks a lot and God bless America
- Magdi H.
A passenger of United Airlines - 8/17/2017
Thank you so much for your quick respond and sending my Ipad to me.I want to express my appreciation to your cleaning staff that turned my Ipad into the lost and found. It's great to know that you have trust worthy personal working for your hotel. Than you again.
- Linda M.
A guest of Harrahs Las Vegas - 18/16/2017
We are impressed with your lost and found process. From the security officer we talked with to the Guest Services staff, it is obvious that you have a well documented process and very conscientious personnel. we lost a pair of glasses and our SUV fob and you r text found them both. Well done and many thanks from two happy visitors who will be back!
- Cynthia and Alan.
guests of Carowinds - 8/17/2017
Excellent service! Thank you for returning my fav swimsuit! :)
- Pam P.
A guest of New York New York - 8/16/2017
I spoke to Ruby I believe... she was working Tuesday am. She was excellent and extremely helpful!!
- Stephanie T.
A guest of Travelers Aid DFW - 8/16/2017
Thank you so much, for your honesty and service
- Abril A.
A guest of Six Flags Over Texas - 8/14/2017
DFW lost and found did an excellent job. They went above and beyond anything I expected. They were professional and efficient. The agents I spoke to on a Sunday 8/13 were awesome!
- Kathryn C.
A guest of Travelers Aid DFW - 8/14/2017
Rceived my items today. Thanks for tracking them down and returning them.
- Emily D.
A guest of Holiday Inn Express and the Eastonian Banquet - 8/12/2017
A note to thank you very much for persisting with the search and ultimate delivery of the ipad. We are very grateful, as is our grandson, as he was quite devastated at it's loss. We really thought after such a long time that another passenger must have taken it. We appreciate your help and concern. Regards Andrew
- Andrew D.
A passenger of United Airlines - 8/10/2017
Left my phone at Great Wolf Lodge. The process of getting it returned back to me was easy,cheap, and fast.
- Rachel P.
A guest of Great Wolf Lodge Mason OH - 8/11/2017
Thank you to the staff member that turned my cell phone in to the lost and found you saved me from having to buy a new phone and losing all my photos and information. I would like to also say thank you to security who was so nice and helpful in trying to help me find it on Sunday the 7th when I lost it, Duci you are great it was such a pleasure to speak to you and again thank you for shipping my phone out my phone the same morning I am a greatful customer thank you again.
- Barbara P.
A guest of Viejas Casino & Resort - 8/9/2017
Super, thanks!
- Virginia J.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 8/8/2017
Excellent service! Response was quick and easy
- Vicki W.
A guest of DoubleTree Suites by Hilton Austin - 8/7/2017
So awesome of your hotel to do this. We travel extensively and it's the not the first time we have forgotten something but it is the first time a hotel reached out to return it. Speaks volumes. I appreciate it greatly. We visit Vegas several times a year and it most definitely adds another "star" to your hotel. Thank you.
- Susan K.
A guest of Cosmopolitan of Las Vegas - 8/7/2017
Thanks so much, words could never express what you did for us. Those dolls means the whole world to our grand baby, again a BIG THANK YOU!!!
- Roberto H.
A guest of Westgate Lakes Resort Orlando - 8/5/2017
Your service is impeccable. You were fantastic in time of need. Thanks again.
- Jimmy B.
A guest of Don CeSar Hotel - 8/5/2017
Very helpful! Lost item and managed to get it shipped back on the same day. I called the hotel I stayed at to make sure this site worked, and it did!
- John M.
A guest of Circus Circus Las Vegas - 8/4/2017
Embassy Suites in St. Charles, MO kept my tablet safe and promptly shipped it to me upon payment of postage. Chargerback was similarly great in facilitating the return. Thank you
- Brendan A.
A guest of Embassy Suites Saint Charles - 8/4/2017
My ex husband and his 2 brothers fly or have flown for Continental and United. Their 2 brothers are supervisors in freight and baggage. They all told me I'd probably never see my iPad again. I have renewed faith in humanity again. Thank you sooo much for your professional standards that obviously are high. My whole life is on that iPad! When I got home today from visiting my daughter and family, it was on my porch. I can't thank you enough.
- Linda S.
A passenger of United Airlines - 8/3/2017
A very professional operation.
- Jean S.
A guest of Four Seasons - 8/3/2017
Thanks for sending left behind possession--another reason to love the YMCA of the Rockies
- Patty S.
A guest of YMCA of the Rockies Estes Park Center - 8/3/2017
Thank you so much. A recovery my wallet, with everything inside, and in sort period of time.
- Domingas V.
A passenger of United Airlines - 8/1/2017
Excellent Service, ThankYou!!!!!! Saved Me Alot Of Money
- Jenny C.
A guest of Carowinds - 8/1/2017
Thank you so much for finding my I-pad I left on the plane! I was extremely happy! I also appreciated the fact that United let me know so many different ways, i.e. Email, phone, text to ensure I got the good news. Obviously United staff are very honest too! What a marvelous airline! Thank so so much!
- Debra P.
A passenger of United Airlines - 7/31/2017
I was very impressed at the Swan's quick response and timely shipping of my items. When I lost an item at a different hotel for a different conference, I had to call them and it took a very long time for me to get my items and to track down WHERE they actually were within the hotel. Very impressive!
- Jennifer P.
A guest of WDW Swan and Dolphin Resort - 8/1/2017
Great service! Very thankful for this process and for the outstanding hotel staff. Thank you!!
- Ben P.
A guest of Hilton Rosemont - 7/29/2017
Great service
- Christina H.
A guest of Harrahs Las Vegas - 7/31/2017
Cant tell you how much I appreciate the effort to return my comptuer. Remarkable.
- Ralph B.
A passenger of United Airlines - 7/31/2017
The person I talked to in United Lost and Found on July 26th, was very helpful. I needed to call her a couple of times and she was efficient and took care of the problem. I am sorry I did not get her name.
- Joyce F.
A passenger of United Airlines - 7/27/2017
Great service! I left my IPad behind last Sunday morning and called the lost and found when I realized that I left my iPad. They found it right away and mailed it to me. I got my iPad and earbuds today. (Wednesday). Thanks!
- M. C.
A guest of South Point Casino - 7/27/2017
Great service - someone answered right away and took the time to find my wallet AND call me back when they did. Awesome service! Thank you for giving my jet lagged error a happy ending.
- Anne W.
A passenger of United Airlines - 7/25/2017
Great service super quick
- Kishorkumar.
A guest of Caesars Palace - 7/25/2017
Very impressed that after more than 4 months you have found my iPad - have a lot of pictures etc. that I thought were gone forever. Thank you so much for the continued looking for it-I really appreciate it-thanks so much.
- Susan T.
A passenger of United Airlines - 7/25/2017
Excellent. Fantastic work. Thank you.
- Brian C.
A passenger of United Airlines - 7/25/2017
Thank you so very much for taking time to get my phone in the mail back to me. It has pics of my grandchildren and contacts that I don't have recorded elsewhere.Thank you!!!!!!!!!!!!!!
- Joel H.
A passenger of United Airlines - 7/4/2017
Impressively efficient service..
- Emel B.
A passenger of United Airlines - 7/24/2017
Thank You So Much for returning my iPad that I left. I appreciate all of your help.
- Geena W.
A guest of Doubletree Galveston - 7/24/2017
Thank you lost and found department! Your response to my lost articles was quick and very professional! Thank you
- Lucy H.
A guest of Flamingo Las Vegas - 7/20/2017
Thank you!!! I greatly appreciate your help. Just wondering when the check would get here for the cash?
- Lianne C.
A guest of Red Rock Casino Resort Spa - 7/24/2017
I ate dinner at the BLT bar and left my VISA. I am so impressed with the bartenders placing my card in the lost
- Laura F.
A guest of Ballys Las Vegas - 7/23/2017
This was a great service. I liked the updates that you were still looking. Might be good to emphasize why it can take up to 30 days to find the item. Shipping was handled very expeditiously and my article was returned in great condition.
- Pixey M.
A passenger of United Airlines - 7/22/2017
Thank you, thank you, thank you. My Ipad was found and returned within a week. I really never thought that was possible. Thanks to some very honest people.
- Sarah G.
A passenger of United Airlines - 7/22/2017
Thank you, have felt supported throughout entire ordeal.
- Rhod P.
A guest of Six Flasg Great America - 7/20/2017
By far Ballys has been the best place we've stayed at. Your customer service is over the top. The employees made us feel at home. Definitely staying there next time we are able to go!
- Merlyn P.
A guest of Ballys Las Vegas - 7/17/2017
Received today, quite promptly. Thank you very much.
- Alfred M.
A guest of Palms Casino Resort - 7/17/2017
I am very happy forthe service you gave me.Irecived the sweater Thank you
- Norma S.
A guest of LUXOR Las Vegas - 7/15/2017
Very effective service - thanks!
- Ivana H.
A guest of Holiday Inn Club Vacations Holiday Hills Resort - 7/14/2017
I thought my laptop would never be found and returned. But it's now on it's way home to me!! Great service. Delighted! Thank you
- Daniel C.
A passenger of United Airlines - 7/14/2017
Debbie, in the Ascuaga Nugget Lost and Found Dept, was extremely courteous and very helpful. I commend her customer service.
- John W.
A guest of Nugget in Sparks Nevada - 7/14/2017
Thank you soooo muchfor your effort to find my iPad! !You save my life. Thank you again!
- Alice K.
A passenger of United Airlines - 7/13/2017
Outstanding service! Thank you so much.
- Adam G.
A guest of Hotel Nikko San Francisco - 7/11/2017
Great, easy to use service.
- Wayne S.
A passenger of United Airlines - 7/11/2017
GREAT professional, same day service. Thank you!!!
- Bettie S.
A guest of Flamingo Las Vegas - 7/7/2017
Just wanted to say thank you for finding and returning my favorite suit jacket. I didn't think I'd ever see it again was so happy to be wrong.
- Glenn H.
A passenger of United Airlines - 7/7/2017
Very fast and professional service. Haven't received item yet but was mailed next day after reporting the lost item
- Mike W.
A guest of Venetian Palazzo Resort and Sands Expo - 7/6/2017
Feeling top of the world when you were able to locate my lost camera. Highly appreciated all the help and effort you guys put. Thank you thank you very much.. I am happy with this service from United Airlines.. kudos
- Sandeep C.
A passenger of United Airlines - 7/6/2017
Thank you so very much. Your follow up and customer service was excellent throughout this process. Very much appreciated. Regards, Kelly
- Kelly K.
A passenger of United Airlines - 7/6/2017
Very thankful for your prompt attention to find and send my cellular!
- Susana M.
A passenger of United Airlines - 7/5/2017
This site has been wonderful! DreamMore was able to locate our lost item and they shipped it out to us. I have a very happy son! First time using chargeback and I found it very helpful. Thank you!
- Melanie J.
A guest of Dollywood DreamMore Resort - 7/2/2017
Great service I got my belongings returned in 2 days!
- Dawn E.
A guest of Brown Palace Hotel and Spa and Holiday Inn Express Complex - 6/30/2017
I couldn't believe how quickly your lost and found got back to me! I received an email the very next day saying they found my Kindle. I was so relieved. Great job United!!!
- Patricia B.
A passenger of United Airlines - 6/30/2017
This is my favorite airline and I have been use for years. In my last trip to Amsterdam I forgot my ipod in the plane with personal information. Thank you to your excellent service, I got my device back. This confirm why you guys are the best for me. Please receive my gratitude and admiration for your company.
- Ancizar B.
A passenger of United Airlines - 6/30/2017
A perfect way for the consumer to connect with United Airlines and track the lost item. The app could not have been easier!
- Jeanne P.
A passenger of United Airlines - 6/29/2017
Amazing service!
- Deborah H.
A passenger of United Airlines - 6/29/2017
Thanks for securing and sending my lost item in such a timely manner!
- Pat K.
A guest of Great Wolf Lodge Grapevine TX - 6/27/2017
Service beyond expectation, simply top. thank you very much!!
- Luc A.
A passenger of United Airlines - 6/28/2017
This process was awesome! Thank you for your promptness! Blessings!
- Patricia G.
A guest of Anabella Hotel - 6/27/2017
I got the phone thank you. You did a really good job and I appreciate it
- Freeman Y.
A guest of Rio All Suite Hotel and Casino - 6/27/2017
Being my 1st time with this process, the attendant was very courteous and patient with me in explaining the instructions and process of assuring me all was well and he had everything in his possession. He assured me that the pkg would go out Tuesday and I will have before the week was out. It calmed my nerves down quite a bit. Thanks.
- Georgia W.
A guest of Holiday Inn Club Vacations Fox River Resort - 6/26/2017
Was completely satisfied with the fast service. Thanks very much,
- Robert S.
A guest of South Point Casino - 6/25/2017
Super fast service! Many thanks for finding and sending my item!
- Jack N.
A passenger of United Airlines - 6/24/2017
Excellent work and honesty by united airlines! I am so impressed and my faith in humanity a little restored at this wonderful act of honesty and kindness!
- Andrew K.
A passenger of United Airlines - 6/23/2017
I have received my iPad. Thank you for the prompt return of my lost item.
- Delores W.
A guest of Harrahs Cherokee Resort - 6/23/2017
Thank you for the quick service and the goodies inside.
- Ross P.
A guest of Silver Legacy Resort Casino - 6/22/2017
Thank you for returning my Apple Power cord Dan. It is very much appreciated!
- Tim H.
A guest of Sands Regency - 6/22/2017
Thank you Thank you United Air Lines and Chargerback!!! I was amazed that the item was found, that it was found quickly, and that the item was shipped and arrived home from Europe before I did. It was wonderful customer service and I'm so grateful to have my item back. I admit I thought it was a long shot, but my expectations were proven incorrect.
- Nancy B.
A passenger of United Airlines - 6/21/2017
Fantastic service from start to finish and I can't believe I got my kindle returned to me one week after reporting it left at Newark Airport. Fantastic service. Much appreciated. Thanks
- Margaret K.
A passenger of United Airlines - 6/21/2017
I was so surprised that my electronic tablet was found and returned, and not stolen. Your database matching was terrific, and it worked with no trouble on your quick return. Thank you, Thank you!
- Harold B.
A passenger of United Airlines - 6/19/2017
Thank you for locating and sending my iPad. I was thrilled when it showed up today.
- Lauren C.
A guest of MGM Grand - 6/19/2017
Absolutly Awsome thankyou so much very professional and quick carnt thankyou enough
- Rowan N.
A passenger of United Airlines - 6/19/2017
Received my belt, Thank you
- Jim L.
A guest of Wynn Las Vegas - 6/19/2017
I recieved everything that I left behind very fast. Thanks for all youre help!!!!
- Hiram M.
A guest of Club de Soleil 2 - 6/19/2017
I cannot believe my Kindle was found and shipped back to me! Thank you for your wonderful customer service!!
- Carrie C.
A passenger of United Airlines - 6/18/2017
Thank you!!!!!!! My daughter misplaced her purse at Kings Island. It contained a cell phone, some medication and cash. I thought for sure it was a gone-er. I filed the report thinking that we would never see her items again. And here it is! Everything in tact! Even the small amount of cash. Thank you so much! I am very impressed with your system and it makes me feel safer about going to your park. You are fantastic. Thanks again!!!!!
- Rebecca M.
A guest of Kings Island - 6/16/2017
Thank you for retrieving and returning the articles from the safe at the Paramount Hotel so quickly. Very much appreciated.
- Connie C.
A Portland Paramount Hotel - 6/16/2017
Elvira was a Godsend. I was so thankful she was willing and happy to look in our room. We recently bought with Tahiti Village timeshare and we were so glad we did. This just confirmed it.
- Deborah C.
A guest of Tahiti Village - 6/15/2017
I would like to thank all involved in the timely manner of recovery of my item and it being returned to me.!
- Carolyn C.
A guest of Hershey Park - 6/14/2017
All of you have saved my sanityThx to everyone involved
- Patrick M.
A guest of Venetian Palazzo Resort and Sands Expo - 6/11/2017
Muy buena atención
- Isaac M.
A guest of Pelican Hill Resort - 6/11/2017
Thank you so much for locating my necklace. It was an heirloom from my mother, who passed in March. I will always be in your debt.
- Kathy T.
A guest of Mandalay Bay Delano - 6/11/2017
I got my item back fast. I am very impressed with the service.
- Josephine S.
A passenger of United Airlines - 6/7/2017
Thank you! A young man has his medical card back. The money was still in the wallet.
- Jane B.
A guest of Cedar Point - 6/3/2017
Excellent service from start to finish many many thnks
- Heather B.
A passenger of United Airlines - 5/31/2017
Great quick returns!!
- Dwayne S.
A guest of Great Wolf Lodge Mason OH - 5/25/2017
Thank you UNITED!!! You returned a mini iPad to my 14year old. As you can imagine he was thrilled!! Teens, iPads bought with birthday money, sooooo excited!!!
- Letticia A.
A passenger of United Airlines - 5/21/2017
Very pleased that our item was found and thank the representative for making the effort to call rather than leaving it to another department. My daughter is ecstatic!
- Patricia B.
A passenger of American Airlines - 5/21/2017
Thank you so much for your prompt attention to this matter. Finding my phone has saved me so much hassle and also money.
- Lois K.
A passenger of United Airlines - 5/20/2017
I thank American Airlines for there quick response that they found my iPad and is sending it right out to me. Thanks again!!!
- Mark H.
A passenger of American Airlines - 5/20/2017
FANTASTIC service. Wish I could give a reward to the crew. THANKS
- Ken F.
A passenger of American Airlines - 5/15/2017
Thank you so much for your immediate response for my claim.
- Salud Z.
A passenger of United Airlines - 5/11/2017
Thank you so much for your assistance. Your courtesy and service was outstanding. See you all on our next visit when our daughter returns to Emory this fall.
- Cleora T.
A guest of Emory Conference Center Hotel - 5/11/2017
What a wonderful surprise! Never felt with such a quick response! Love it. So efficient!!!
- Michele K.
A passenger of United Airlines - 5/9/2017
Thank you very much. Appreciate the great service. I will definitely refer and tell my family, friends and co workers my experience at your hotel and the assistance you all provide for my lost/found item
- Iris U.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 5/8/2017
Received everything in good condition and very quickly, thank you !
- Jim H.
A guest of Downtown Grand Las Vegas - 5/5/2017
Thank you for everything.I just got my clothing's. I was so happy. And my three items was kept goodness.Thank you so much. I appreciate your support.
- Junko F.
A guest of Sheraton Princess Kaiulani Hotel - 5/6/2017
Thank you for quickly returning my husband's Cpap charger cord. We are most grateful!
- Patti P.
A guest of Hilton Hawaiian Village - 5/5/2017
Your Services Are Awsome! Thank You For Returning My Prescription Glasses!!
- Lisa C.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 5/4/2017
Very amazed by the how quickly you processed the request! Couldn't have asked for it to have been any better! Thank you!
- Salvador I.
A guest of Great Wolf Lodge Grand Mound WA
Special thanks to the United staff for the retrieval of my IPAD! Thankful that once it was found, It was forward to me. Daughter gave it to me for Christmas which made it extra special.
- Ruth C.
A passenger of United Airlines
Thank you so much American Airlines and your entire team for contacting me about my missing tablet. I am so impressed that you took the time to look me up and contact me I could shout it from the roof tops considering all the bad publicity that has plagued the Airlines later. Kudos to American Airlines for going above and beyond for getting my lost item to me which I was able to claim this morning in Philadelphia. Now I am home in Las Vegas thanks to a great flight. Thank you very much.
- Joan M.
A passenger of American Airlines
A huge thank you to the United crew and chargeback for getting my laptop back to me after I left it on the plane to Greenville SC! You made me extremely happy!
- Christina O.
A passenger of United Airlines
I thought I'd never see my bracelet again but it was found and sent back! Thanks!
- Saira H.
A guest of Palmer House Hilton
Wow! So easy to have my lost item returned! Could not be happier!
- Tawnya V.
A guest of Venetian Palazzo Resort and Sands Expo
well done. Thanks for your system, follow on, and ability to track the lost or LOB item tracking. The personal contact sytem was not the best. In effect it was not even there. Yet you found my stuff. Well done and thanks.
- Juan L.
A passenger of United Airlines
Amazing that I can get my phone back. And people were really helpful and thought how to help me get my phone again and track it. Thank you!!!!
- Lars V.
A passenger of United Airlines
Awesome website to get lost or left behind items really easy to use happy with this website, thank you
- Kevin.
A guest of Harrahs Resort Southern California
Thank you so much for getting my wife's birthday present back to me, that I forgot in the safe, The best for you and all your team at the Westin Resort.
- Luis A.
A guest of Westin Kaanapali Ocean Resort Villas
Thanks a million times over for the quick return of my camera that I left on an international flight. It could not have turned out better.
- Janet J.
A passenger of American Airlines
Really surprised by how simple and efficient this was; really pleased to get my device shipped so quickly.
- Matthew T.
A passenger of United Airlines
Nice to have online site to file lost claim...and better yet, that they located my prescription glasses left behind in my room and are shipping.
- Teri B.
A guest of Bellagio
Excellent and efficient job at tracking my things down that I left in my room. Great customer service.
- Darla S.
A guest of Bellagio
What an amazing system. I would have bet my iPad was gone forever. United, you are the best !!
- Charles C.
A passenger of United Airlines
Absolutely overwhelmed with gratitude at your service - wow!
- Raymond R.
A passenger of American Airlines
I was amazed that the articles were turned in to begin with and that I got a quick response saying they were located and would be on their way after I sent in the postage. I did, and the package arrived promptly today. April 10th. Thank you so very much. It is nice to know that there are still honest and efficient people who care about doing the right thing. Thank you to everyone involved at Westgate, I so appreciate receiving my lost items.
- Mary R.
A guest of Westgate Resort and Casino
I was completely satisfied and thrilled that you were able to return my lost iPad Air to me! You guys rock!!
- Anne M.
A passenger of United Airlines
Thanks to Chargerback and the Seattle Airport Hilton for the speedy return of my lost and found favorite scarf. It was greatly appreciated!
- Mary T.
A guest of Hilton Seattle Airport and Conference Center
I am completely impressed and grateful that United has been so persistent and successful in locating and returning my iPhone. I had imagined it was a really needle in the haystack situation and yet you did it. Thank you.
- Dennis H.
A passenger of United Airlines
I am very impressed and pleased at the prompt and friendly service. Thank you very much.
- Catherine L.
A passenger of United Airlines
AMAZING! thank you for going above and beyond to help us!
- Angel R.
A guest of Great Wolf Lodge Grapevine TX
soooo happy the you retrieved my wedding ring!
- Leslie H.
A passenger of American Airlines
Thank you, it was unbelievable how fast my ítem was returned. I am really satisfied with your service. Thanks again.
- Cesar O.
A guest of Monte Carlo Resort and Casino
You guys are awesome! Thank you!
- Kathleen R.
A guest of Hilton Grand Vacations Club at The Flamingo
Wow. You are all angels! The Norfolk security and American Airlines baggage representatives were so kind to me. A woman named Marlene (I think she is at Norfolk) gave me great peace and explained that it may take a day or so for wallet to show up. Every single employee at American Airlines was KIND and empathetic and thank you for finding my Husband's wallet. God bless each person that dealt with a frantic wife. Thank you so very much.
- Katy B.
A passenger of American Airlines
I have received my phone that I lost in United Aircraft. I can not express my appreciation enough, thank you and thank you again for such prompt/considerate/active supports...!
- Lee Y.
A passenger of United Airlines
An excellent experience retrieving my jacket after I left it behind in my hotel room! I am so greatful to the staff at the Hilton Hawaiian Village!
- Michele N.
A guest of Hilton Hawaiian Village
Excellent service item was located very quickly multiple options for me to retrieve my item . Follow on the option I chose very timely I am very impressed with this service. Many Thanks!!
- Pamela W.
A passenger of American Airlines
Wow. What an easy to use process...and my item (eye glasses) was found quickly!
- Todd L.
A guest of Harrahs Resort Atlantic City
WOW! You guys are FAST! You found and shipped my lost item in record time. GREAT JOB! AND TY... :)
- Mary K.
A passenger of United Airlines
Thank you so much for helping locate and return my Nook. I was very surprised that I would end up receiving it back! Thank you to everyone involved with helping! It is such a great feeling to know I will be getting it back and honestly just as importantly to know we have such kind people who are among us every day! Sincerest appreciation!!
- Janet G.
A passenger of American Airlines
I was devastated as I thought my lap top computer had been stolen at the hotel. I am a college professor, and I have a significant amount of course work and my own writing on my lap top, and it was very stressful to think that I would never see that again. Imagine my surprise and immense relief with I saw your email informing me that my lap top had been found on the plane!!! I was dancing in the halls at work! You have no idea how much this kindness and honesty affected my life! I only wish I had the name of the person who found my computer and turned it in! She/he is my hero! And it was so easy to pay to have it sent back to me! I am deeply impressed with this service!Easy to use, to track, and it made a huge difference to me! Thank you so much!
- Sandra D.
A passenger of American Airlines
Great experience. Very professional. More hotels should use this service.
- Steve K.
A guest of The Ballantyne Hotel
I am more than pleased with your lost and found service. My lost item around arrived in the mail yesterday, the same day I arrived home from my vacation. I figured I'd never see it again. Thank you, thank you, thank you!
- Carole C.
A passenger of American Airlines
Amazing!!!! Thank you for finding the sweatshirt and contacting me!
- Kristen R.
A guest of SpringHill Suites Atlanta Airport Gateway
Thank you very much. You were so efficient and helpful.
- Carlos M.
A guest of Venetian Palazzo Resort and Sands Expo
Thank you very much for your excellent service!
- Letitia M.
A passenger of American Airlines
My wallet was found within 2 days and I had it shipped to my house and received another 2 days later. Thank you!!
- Lindsay W.
A passenger of United Airlines
Excellent service! THANK YOU! I appreciate the extremely fast response!
- Joann C.
A passenger of Sun Country Airlines
I'm so thrilled that you found my wallet! Thank you to everyone involved!
- Verena J.
A guest of the Cosmopolitan of Las Vegas
Fantastic job by crew and Newark airport United staff in finding, securing and getting my iPad back to me. Thanks so much. It's why I fly United.
- Chuck A.
A passenger of United Airlines
Simply amazed and appreciative!!!! Left a very expensive set of headphones on the plane and it was found intact and returned to us safely. Can't say thank you enough. Still some good people and companies out there. American Airlines and Chargerback is a 5/5!!!
- Roland L.
A passenger of American Airlines
Thank you so much for sending my daughters favorite cup back!
- Debbie D.
A guest of Holiday Inn Express and Suites Geneva
Great job found, contacted and shipped by afternoon
- Susan C.
A passenger of American Airlines
Many, many thanks. We are very appreciative.
- Jimmy C.
A passenger of American Airlines
Thank you for the quick action. If not then I would've purchased another one for $200. Glad I flew AA.
- Raymond B.
A passenger of American Airlines
This service is INCREDIBLE! I lost an $800 dental appliance, and they found it after 2 weeks of it being lost, and they mailed it back to me! I am so grateful for this service!
- Bettina D.
A guest of Embassy Suites Murfreesboro
Great service. Thanks to Daydra (spelling?) and the rest of the lost and found team for so quickly locating and returning my wife's coat.
- Gerald F.
A passenger of American Airlines
I was thrilled with the promptness and courtesy in retrieving my forgotten item in the hotel. I applaud The Venetian for taking care of this problem so easily for me.
- Joe M.
A guest of Venetian Palazzo Resort and Sands Expo
I am SO impressed with the efficiency of your service and so hugely delighted to be getting my hat back. I bought it in a market in Goa, India - so it has travelled very far already and i was so sad that it might have been lost. Well done everyone for reuntiing me with it. A million thank yous.
- Henrietta J.
A guest of Beaver Creek Resort
You are the best! You did a great job beyond expectation! Thank you!
- Rachel R.
A passenger of United Airlines
Excellent communication and service. Forgotten item arrived quickly and well packaged. Thank you!
- Kenneth W.
A guest of The Palms Hotel and Spa
Thanks so much for finding my lost wallet and all the communication. I really appreciate your prompt action shipping my wallet.
- Laura M.
A passenger of American Airlines
Total awesome! So appreciative of the staff on phone, those who clean plane and found my iPad. United is my carrier of choice .... and that will never change. The iPad had pics of my parents which not sure I could replace. To the team at United - thank you!!!!
- Janice B.
A passenger of United Airlines
I was so very pleased that TI has thought through the lost and found process. It was easy to use, I was provided with the information I needed, and speaking with Jennifer was a most pleasant experience. Great mix of technology and excellent customer service!
- Bruce P.
A guest of Treasure Island
I want to thank all the staff of castaway. They found my daughter's ring They were professional. I received the ring yesterday. Thank you so much
- Claudia S.
A guest of Cedar Point
lost my Kindle and American found it. great customer service!
- Mike L.
A passenger of American Airlines
I was very impressed by this service. I got regular updates after submitting the claim, and customer service was excellent when my item was located. This definitely made my day, thanks very much!!!
- Simon Y.
A passenger of United Airlines
Thank you! Your communication and process to recover a lost item was excellent. I am very grateful.
- Christopher B.
A passenger of United Airlines
I wasn't sure where I lost my glasses so to get an email stating they were found was great. And you tracked me down. Thank you
- Lisa S.
A guest of Planet Hollywood Las Vegas
Great process - super thorough and quick! 'Chargerback.com' found my lost important items within hours of submitting a request!!!
- Penny S.
A guest of Harrahs and Harveys Lake Tahoe
Excellent service! I received my jacket yesterday which is within 3 days. Please convey my appreciation to your staff especially the cleaning staff who returned my jacket. I will also plan to make my comments on TripAdvisor
- Bonny L.
A guest of Planet Hollywood Las Vegas
This was the greatest thing I have ever done. Amazing Service guys. Honestly. A life saver.
- Michael C.
A guest of MGM National Harbor
Thank you for your service! We lost a bag during the checkout process. It contained our children's bedtime stuffed animals. Your service is priceless!
- Shelbie D.
A guest of Great Wolf Lodge Pocono Mountains PA
I am so delighted with this service - over the moon in fact!!!!Thank you so so much, I couldn't ask for more. I will recommend it to everyone I know. My iPad travelled the world New York and back again. Thanks again :)
- Alison H.
A passenger of United Airlines
Thank you so much for mailing my pillow back to me!! I love staying at The Downtown Grand, so this was just a good ending to a wonderful trip.
- Kathy L.
A guest of Downtown Grand Las Vegas
Very impressed with the speed and honesty of those who cleaned the plane and found my lost items. Well done!
- Thomas W.
A passenger of United Airlines
What I thought was lost forever will be returned to me. What a great software program!! I am so pleased thank you.
- Margaret K.
A guest of Embassy Suites Loveland
Thank you so much for finding and the integrity of even the cash there; not stolen. You exceeded my expectations in assisting me. Thank you
- Susan B.
A passenger of American Airlines
I am so greatful for your service in the recover of my lost wallet, thank you so much.
- John C.
A passenger of United Airlines
You guys are really amazing I lost my phone in six flags last time Then you guys help me to find it And this time I lose my wallet in casino or hotel you guys still can find it Thank you you guys so much
- Samantha H.
A guest of Rio All Suite Hotel and Casino
I can't thank you enough for your prompt customer service. You are the best!!
- Sharon L.
A guest of Atlantis Casino Resort Spa
Fantastic service! I was very impressed with Wynn and the wonderful, helpful Staff and the Chargeback services.
- Carol D.
A guest of Wynn Las Vegas
Excellent service. While I didn't have much hope about getting the iPad back, the united and Frankfurt lost and found teams found the iPad in a very expeditious manner. The website to log the lost item was simple and so was the subsequent interactions with the team and payments. Thanks very much !!
- Ramanathan K.
A passenger of United Airlines
Thank you for your simple and efficient system for retrieving lost items! The communication and speed is most appreciated!! Thank you!
- Joyce Z.
A passenger of United Airlines
I received my lost items in tact today! Nothing broken or stolen and for that I am grateful for people who value honesty and integrity!! I thank you from the bottom of my heart and you pulled through to deliver my precious items back to me!! Gratitude!
- Kali H.
A passenger of United Airlines
Thank you for a fantastic service. My phone made it from Vegas to Ireland!!!! I got my precious messages from my recently deceased dad back. I can't tell you how much that means. I can't recommend you guys highly enough. Everywhere should have a chargerback!!!
- Helen W.
A guest of Bellagio
Thank you very much!I was very happy to see that someone had found it.You guys are the best!
- James B.
A passenger of United Airlines
Amazing fast service! I greatky appreciate you guys locating and shipping me my dress it means the world to me.
- Desaray S.
A guest of Westgate Resort and Casino
Thank you so much. I thought that this was gone forever. I will be coming back to the Rio. Hats off.
- Michael H.
A guest of Rio All Suite Hotel and Casino
I'm very impressed that you found and have shipped my Kindle. I just assumed it was gone. Thanks.
- David E.
A passenger of American Airlines
This is a structured yet simple process to assist in the recovery of items left or in hotel rooms or lost on the premises. The hotel staff was very helpful in assisting us with the recovery of the forgotten items. The Chargerback website is intuitive and easy to use. Although we would certainly prefer not to use them again, I'm sure this wasn't the last time something gets left behind!
- Kelly D.
A guest of Embassy Suites Grapevine
Great lost and found service. So improved from past experiences. Go United!!!!
- Kathryn K.
A passenger of United Airlines
Absolutely the best recovery system i have ever delt with Two thumbs up
- Michele O.
A guest of Six Flags Over Texas
Thank you so much for finding my lost article. I really had no hope of getting it back. I am really grateful for your service, which was much more efficient than I have ever experienced with airlines.
- William B.
A passenger of United Airlines
David in Dallas Lost and Found was extraordinarily patient and explanatory to my wife, who had arrived in Chile, and myself, who remained at home in Sacramento. I connected with him, as well, and had the same beyond expectations experience. Both my wife and I are grateful to him. Please place my comments into his personnel folder. Thank you
- Angelica and Don
American Airlines passenger and family member
Got my lost item back! Your system worked great for me - easy to use and the reply from Hilton was prompt. Thank you!
- Marilyn A.
A guest of Hilton Ft. Collins
Thank you so much for the excellent service. I lost my Kindle Monday, and it was back in my hands Thursday. So happy to see it!
- Nancy H.
A passenger of United Airlines
I am very satisfied with the service that was given to me after I left my iPad on one of the planes during my recent trip. I received it back in a timely manner and without any issues. Thank you very much for United's efforts and policies to ensure the return of items lost.
- Judy L.
A passenger of United Airlines
You all are amazing - 5 minutes from submission to solution. Truly exceptional service. Cannot thank you enough!
- Michael L.
A passenger of United Airlines
This is my first smart phone and I have only had it a few months. I had little hope that it would be found. Thank you, thank you so much for the services you offer.
- Lori F.
A guest of Hershey Park
Your service was very helpful caring and efficient... A real Class Act.
- Donna F.
A guest of Millennium Biltmore Hotel Los Angeles
My item was located within a few hours of my report and I received it in 2 business days. The whole process was simple worked wonderfully.
- Mike S.
A passenger of United Airlines
I was skeptic at first since I had never heard of such a service but I'm a believer now. I appreciate the very fast recovery and shipment of my items. I'm so happy I don't have to spend hundreds of dollars in replacing my forgotten items. Thank Sheraton Grand management and Chargerback.com!
- Diego L.
A guest of Sheraton Grand
I am SOOOOO thankful that you found my surface pro....you have truly made our day, week, month, and year. God Bless, Kim
- Kim S.
A passenger of American Airlines
Ya'll are awesome!! Thanks so much!
- Karen M.
A passenger of Colorado Mountain Express
Absolutely outstanding service. I resigned myself to the loss of my Kindle. You found it and are sending it back to me. Thanks very much.
- John B.
A passenger of United Airlines
United airlines is more than I could have hoped for. THANK YOU so much.
- Margaret B.
A passenger of United Airlines
You guys are absolutely awesome. Thank you so much guys you saved 5 years of my work by finding my computer.
- Stephan M.
A passenger of United Airlines
Thank you for your honesty and for this great service. It is so commendable, and appreciated. THANK YOU.
- Susan C.
A guest of WDW Swan and Dolphin Resort
Great service easy to use, Much needed service.
- Ken L.
A guest of Embassy Suites NW Arkansas
Quick, efficient, excellent service.
- Paul C.
A passenger of United Airlines
My suitcase arrived in perfect condition at 12:30 today, and I cannot say enough about how great this service is. The ladies in charge of housekeeping at Spinnaker Resorts were friendly, efficient, patient in explaining the process, and made me feel like a valued customer rather than some thoughtless forgetful person who made them go to a lot of trouble. They did a fine job making our unit clean and tidy, and they did a fantastic job of recovering my belongings and sending them to me. Highest praise!
- Louise B.
A guest of Spinnaker Resorts Hilton Head
WOW, What GREAT service! I just received my lost Cell Phone in the mail, Thanks to your superb system. I really appreciate the super service. Thanks again.
- Jeff A.
A guest of Carowinds
This is the best lost and found that I have ever experienced. Thank you
- Steve B.
A guest of Great Wolf Lodge Southern California
I wanted to write you because I am still in shock about your finding my kindle and returning it to me - 3 years after I left it on a flight.
I had received the kindle as a gift from my then-boyfriend (now husband) for Christmas and accidentally left it on a flight to Frankfurt in 2011. I filed a lost item report at the time, and well, didn't expect to ever hear back. After years and years of travel (I've logged over 1,000,000 air miles over the last 30 years), I have NEVER once had an airline return something that I left behind.
The email today from United shocked me (I honestly thought it could be a scam and sent it to some airlines friends who confirmed it was legitimate) - and I was even more surprised when I called the Chargerback number and got through right away to you. Thank you so much for renewing my faith in airline service - I shared my story today with the former CEO of Continental Airlines and he was surprised and impressed by all of this. I will continue to share this story (as I started below on facebook today) for a long, long time.
- Nell L.
A passenger of United Airlines
I just wanted to send a quick note to say thanks for your help and guidance, the Lost & Found system at Jay Peak works! I was there for a March Break ski trip with my family a few weeks ago and left my Oakley prescription glasses in the gym one morning and didn't realize until late that evening that I didn't have them. I very skeptically filled out the online form and figured they were gone and I wouldn't see them again... was I wrong! I just received them back today in perfect condition.
I'll be sure to add this to the list of reasons why everyone should go to Jay skiing! Have a great rest of the season, I'll be back again next year for March Break.
- Rich P.
A guest of Jay Peak Resort
This is the first time in over 15 years of flying with United that I have left something on the plane. I am very impressed with this program and I am deeply appreciative of the honesty of United employees for turning in our lost item. Thank You.
- Donald P.
A passenger of United Airlines