You guys are absolutely amazing. You don't know how much finding this iPad means to me. We are reevaluating who we fly with. Both the flights and the after flight service has put you at the top of our list. We look forward to flying with you in the near future.
-Jerry H.
A passenger of American Airlines - 4/4/2020

The process too recover mv lost items was extremely easy and the staff I dealt with via phone were very professional and polite. Marty s customer service skills were refreshing. Not many people hold great customer service skills any more
-Tammy S.
A passenger of Amtrak - 4/3/2020

Many thanks to the Carnival cruise lines for finding and returning my IPad!!
-Grey M. C.
A passenger of Carnival Cruise Line - 4/2/2020

To Whom it May Concern:Thank You....there are still some wonderful people! After spending the last week of February at Spinnaker’s Blue Waters Resort in Hilton Head we realized we left a few items behind including 2 xxxxxx. We quickly notified “Lost
-Charles E. S.
A guest of Spinnaker Resorts Hilton Head - 4/2/2020

Thank you so much for your help. You are amazing.
-Ann O.
A passenger of United Airlines - 4/2/2020

The Gentlemen helped me tremendously to find my iPad. You have an outstanding Security Loss Department. Please I really think they need to receive some type of accommodation for searching for it and finding it and having it back in my hands in two days for a nominal charge. They did this through the whole Coronavirus. Thank you Bravo Great Men. Don’t lose them as employees.
-Timothy S.
A guest of Hilton Grand Vacations Parc Soleil - 4/2/2020

Good service thank you
-Ani H.
A guest of Marriott's Shadow Ridge - 3/31/2020

Thank you for the extra effort to locate and return my iPad. I thought it was gone for good.
-William F.
A passenger of United Airlines - 3/31/2020

Thank tou for your service
-monique O.
A passenger of Air Transat - 3/31/2020

Thank You very much!!!!
-Kimberly A.
A passenger of American Airlines - 3/31/2020

Thank you for finding and dispatching my lost computer. Fantastic service and a great relief to have my computer back
-Frank H.
A passenger of Air Canada - 3/31/2020

Thank you for returning my phone
-Mike G.
A passenger of United Airlines - 3/31/2020

To the person/people who tracked who my kindle belonged to, wanted to say a huge Thank you!! I didn’t realize I had lost it till I got home and then didn’t know who to call to find it! It is great to know people still care, especially in these crazy times!! Thanks again for finding my kindle and for finding me!! Things like this makes me smile and know good people are out there!! Have a great week and stay safe!!! Nicole
-Nicole M.
A passenger of American Airlines - 3/30/2020

Easy, simple, and effective to have our lost item returned.Thanks!
-Joanna W.
A passenger of American Airlines - 3/30/2020

Tank you verry mutch and like to know the name of the person that found my phome please send me her info like to give a reward
-Mario M.
A passenger of Air Canada - 3/29/2020

Thank you for send to me the phone I give you a big like
-Ever G.
A passenger of American Airlines - 3/28/2020

I was pleasantly surprised to get a call stating that my iPad was turned in to the Lost and Found! I spoke with Katherine Giordano, was extremely friendly and helpful in locating my iPad from your shelves and instructing me on how to pay for the shipping. I received it the very next day. thank you to your crew for turning it in. Sincerely, Evelyn D.
-Evelyn D.
A passenger of United Airlines - 3/28/2020

I am so happy that you found my book that is very nice of you and now you are sending it me.. thank you very much, I appreciate it. You answered me very fast on my request finding my book Thank you again Stephanie
-Stephanie
A passenger of United Airlines - 3/28/2020

Thank you so much American Airlines!!! We thought our IPads were lost forever!! Especially now with Covid 19 being a part of our country’s concerns! Thank you again for having this service available!!
-Carol S.
A passenger of American Airlines - 3/27/2020

Truly outstanding responsiveness and persistence in tracking my lost item and keeping me informed. I truly appreciate the attention you have given this matter. Thank you!
-Mark L.
A passenger of United Airlines - 3/27/2020

I am very happy United found my jacket and for the very thorough and expedient action
-Mohammad H.
A passenger of United Airlines - 3/27/2020

Thank you for saving the clothes I left by accident. They arrived today. I really appreciate your speedy care.
-Kathleen D.
A guest of Marriott's Desert Springs Villas - 3/27/2020

Thank you
-Todd
A guest of Hyatt Regency Reston - 3/26/2020

Thank you so much for your assistance in finding my camera. It arrived Tuesday!! Just to update you, an airline employee in PQI filed a second lost item report for me on Sunday. That claim number is 16781417. So that claim is a closed case. Thanks again. EKG
-Edith K. G.
A passenger of United Airlines - 3/26/2020

As the mother of the child who put his school planner down then walked off and left it - as the days have gone by I had completely given up hope of ever seeing these items again - especially the kindle. Since we are all "homeschooling" now - I was going to order a new one and this morning I received notice that his items had been found. My faith in humanity has been restored!!! THANKS SO MUCH!!!! I want everyone to know how much I appreciate the return and notification of his binder and Kindle.
-Bridget F.
A passenger of American Airlines - 3/25/2020

I was amazed to get this found email after 20 days lost. Thank you. Can't image where or how it turned up.
-David G.
A passenger of United Airlines - 3/25/2020

Excellent service. Fast and efficient. Thanks.
-Harold S.
A passenger of Air Canada - 3/25/2020

Excellent service.
-James C.
A passenger of United Airlines - 3/25/2020

Great service. thanks so much for your quick response in finding my jewelry and having it returned back to me.Laurie
-Laurie J.
A guest of Marriott's Shadow Ridge - 3/25/2020

You guys are fantastic. Can't believe how quickly I got a response and my item was shipped. Very impressed all around! Thanks very much - Marty
-Martin V.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 3/25/2020

Thank you for the exceptional courtesy and great results with returning my property.
-Irving G.
A passenger of American Airlines - 3/24/2020

Thank you so much for your fabulous customer service, and appriciate the passenger who found it.
-Sylvia L.
A passenger of United Airlines - 3/24/2020

Very good
-Ngoc N.
A passenger of American Airlines - 3/24/2020

Everyone throughout the process was super helpful! Thank you
-Glenn N.
A passenger of United Airlines - 3/23/2020

Nice job
-Christopher S.
A passenger of United Airlines - 3/21/2020

Fantastic service! Saved me hundreds of dollars! Can’t thank you enough!!
-Kelly B.
A passenger of Celebrity Cruises - 3/21/2020

Thank you so much i received my lost item today. I really appreciate it thanks again
-yvette M.
A guest of Circus Circus Las Vegas - 3/21/2020

I’m a flight Attendant for United Based in Newark and I live for n Ft. Worth Texas. I am amazed at the fast response that my item was found! Great Job!! I appreciate y’all.
-Rhonda S.
A passenger of United Airlines - 3/20/2020

Thanks for finding my nook tablet
-HARRY S.
A passenger of Amtrak - 3/20/2020

I truly appreciate the return of my wallet with all my credit cards
-Beverly R.
A passenger of United Airlines - 3/20/2020

I am grateful for the extra effort that Tammy at the Tampa Airport Police Lost and Found did to help me get my cell phone back. She was so kind and willing to help me out. Within a couple days I received my phone and again, I am so grateful for her outstanding customer service.
-Betty S.
A passenger of Tampa International Airport  - 3/20/2020

Hello. Package containing my wallet was delivered this afternoon with more of the original contents in it than I expected. Thank you.
-Kathleen M.
A passenger of Air Canada - 3/20/2020

Thank you very much American Airlines.
-Rusty G.
A passenger of American Airlines - 3/19/2020

Thanks for the quick response to my "lost" report. Much appreciated!
-Jeffrey B.
A passenger of Air Canada - 3/19/2020

I am very graceful American Airlines found my cell phone at Atlanta Hartsfield Jackson Airport. And reunited me with my phone. Thanks Again
-Joyce B.
A passenger of American Airlines - 3/19/2020

I am so impressed with Amtrak and especially with my interaction with Felix Hamelett, from your Union Station , Washington DC, office! He was so personable and flexible and willing to help. The world needs more Felixs!!
-Vanessa C.
A passenger of Amtrak - 3/19/2020

Donna Marie in Lost-in-Found Dept was extremely helpful. She apologized for lack of communication on part of Hotel (due to staff reduction) and proceeded to hand deliver my pkg directly to the post office. I have rec'd the item. Great Customer Service! Thanks again.
-Jennifer M.
A guest of Hotel Lombardy - 3/19/2020

I am so much thankful to air canada they found my lost passport. The person who wrote my lost passport repost was very nice and polite. Thank so much
-Kulwinder K.
A passenger of Air Canada - 3/19/2020

Very very impressed didn’t think that laptop would be on it’s back to me given unbelievable turmoil going on now airline industry thank you so much
-Greg M.
A passenger of WestJet - 3/18/2020

Well done! Received notice and item delivered within 5 days including weekend!
-Maryclare S.
A passenger of WestJet - 3/18/2020

Hello... I received my misplaced passport today via FedEx. Thank you so much for so efficiently locating and returning my passport to my home in Vancouver, Canada at a very reasonable cost! Cheers to your team!
-John Wadsworth E.
A passenger of United Airlines - 3/18/2020

I can't thank you enough. The binoculars were a gift from my girlfriend. They mean a lot to me. Joe Diaz
-Joe D.
A guest of Planet Hollywood Las Vegas - 3/18/2020

Fantastic Service
-Patrick P.
A guest of Tropicana Atlantic City - 3/18/2020

Thank you so much for the prompt and efficient return of the items I left in my room. I always appreciate great service and I definitely received it!
-Amy H.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 3/17/2020

I am so appreciative of your employees who took the time to search for my item in your warehouse. Thank you so much
-Stephanie Lee O.
A passenger of United Airlines - 3/17/2020

Many thanks for your assistance
-Curtis T.
A guest of Marriott's Desert Springs Villas - 3/17/2020

good job
-jimmy H.
A guest of Holiday Inn Club Vacations South Beach Resort - 3/17/2020

Well done
-Susan P.
A passenger of United Airlines - 3/17/2020

Excellent service so far. Happy it exists.
-Perry G.
A guest of Holiday Inn Club Vacations Oak n' Spruce Resort - 3/16/2020

I am very impressed with the manner in which the AA Staff handled the location and mailing of my lost Laptop. The AA Team from the Lost-and-found Dept. was very efficient in the execution of their responsibility. Congratulation and keep up the good works.
-George B.
A passenger of American Airlines - 3/16/2020

Karma to whoever found it , I promise to pass this on to another!!
-geoff
A passenger of Air Canada - 3/16/2020

Extremely prompt service, with return of lost items via next-day FedEx at a relatively nominal price. Thank you SO much!!! You saved me approx. $600.00 in replacement costs.
-Manuel L.
A passenger of United Airlines - 3/16/2020

Thank you!!! Ralph and I are so happy and thankful that my luggage was located. Thank you Royal Caribbean for your quick response in contacting us. We are firever grateful. you are the best. We plan to cruise again in 2022!!
-Carolyn[RALPH] G.
A passenger of Royal Caribbean International - 3/15/2020

Thank all Of you or assisting me in finding my list phone. Your response was amazingly quick and I am grateful to all of you that helped!May God richly bless each if You.Kindest regards,Tina H.
-Tina H.
A passenger of United Airlines - 3/14/2020

Thankyou so much for finding it, I was lost without it!
-Lorrie R.
A passenger of American Airlines - 3/14/2020

Thank you so much for getting our items back to us!
-Diane S.
A guest of Wynn Las Vegas - 3/13/2020

Thank you for coming through for me. I look forward to getting the cell phone back as it has all my pictures from the trip to Ethiopia
-Eva A.
A passenger of United Airlines - 3/12/2020

I'm so happy you found my diary. Thanks. Margaret
-Margaret B.
A passenger of Air Canada - 3/12/2020

Kim at the lost and found department was very helpful and quick based on the information of what I gave her about what I lost. She found it quickly and immediately sent me the information on how to get it back to my home. Thank you Kim!
-Taylor J.
A guest of Bellagio - 3/12/2020

Thank you for finding my Kindle, and arranging its return. I very much appreciate the system and effort that made this possible. Nicely done!
-Mike K.
A passenger of American Airlines - 3/12/2020

I just want to followup to a note I sent that I received the wrong item (received a coat instead of an ipad). I talked to two people who were tremendous with helping me. One was Karen who helped me find my way to the Lost and Found people. From there I spoke with Asifa. This individual was absolutely tremendous. She followed up with me immediately keeping me apprised every step of the way in tracking where my ipad was and getting it back to me. It arrived to me this morning. The customer service exhibited by this individual was top-notch. I could not have asked for better service in helping resolve what was my problem in the first place (having left it on the plane). Thank you and thanks to Asifa!!!!
-Cynthia S.
A passenger of American Airlines - 3/12/2020

I am SO happy that you went through the trouble of looking for my suit, that you found it, that you contacted me, and that you made it so easy for me to have it shipped to my home. Thank you VERY much!!!
-Manuel L.
A passenger of United Airlines - 3/12/2020

Thanks be so much. I really did not expect you to find it.
-Robert A.
A passenger of United Airlines - 3/11/2020

Thank you so much. I really did not expect you to find it
-Robert A.
A passenger of United Airlines - 3/11/2020

I am so relieved and impressed that the staff who found the headphones were honest and turned them in. Not only did they impress me, but the staff was quick to respond and take care of me. Thank you so much!!!
-Lacey
A guest of Hilton Waikoloa Village - 3/11/2020

Unbelievably rapid response!! Thank you for finding and returning my lost item so quickly! Very impressive!
-John N.
A passenger of American Airlines - 3/11/2020

Overall, this was a good experience. Thank you to the AA team for locating the lost asset and helping us reclaim it.
-Michael C.
A passenger of American Airlines - 3/11/2020

Thank you for your services.I'm hoping that everything is well and in order.Thank you again for doing your hardest to locate this lost item.Many appreciations.Robert S.
-Robert S.
A passenger of Carnival Cruise Line - 3/11/2020

Unbelievable response and courteous from operator to head of security to concierge. Kudos to housekeeping as well. Thank you staff. Much appreciated.
-George P.
A guest of Green Valley Ranch Resort and Casino - 3/11/2020

Excellent job, bag found and delivered today. Thank you very much!!!
-Anne B.
A passenger of Air Canada - 3/11/2020

I had a great customer service experience. Both individuals I spoke to individuals I spoke to handling my inquiry were very accommodating and helpful.
-Ulrike D.
A passenger of American Airlines - 3/11/2020

Joan from American Airlines made my YEAR today. We've been struggling to find our last item for the last few days. Early in our search we ruled out the possibility that we left our item on the plane. We are incredibly grateful for Joan and the team to help us find our camera! Thank you so much! Amazing that this level of honesty and kindness exists in our world. Grateful,The Morans
-Josue M.
A passenger of American Airlines - 3/10/2020

Great process, very smooth.
-Michael M.
A guest of New York New York - 3/10/2020

Y’all have been great and made this so easy! Thank you very much!!
-DeAnne H.
A passenger of American Airlines - 3/10/2020

Great job on American Airlines part! I really didn't think I would see my phone again and it had all of my IDs and credit cards and the wallet part of the phone cover.
-Robin S.
A passenger of American Airlines - 3/10/2020

Thank you very much for tracking down my winter coat!
-JOHN M S.
A passenger of American Airlines - 3/10/2020

I cannot begin to thank you enough for locating my lost items. I will forever be indebted to you!!
-Sandra S.
A passenger of American Airlines - 3/8/2020

I received your message. I look forward to the shipment..thanks.
-Frederick H. W.
A guest of Paris Las Vegas - 3/8/2020

Great fast and happy
-Mark L.
A passenger of United Airlines - 3/8/2020

They team was very professional and responsive to our requests. We received our belongings in a great timing.
-Donna H.
A guest of Hilton Grand Vacations Club The Elara  - 3/8/2020

Excellent service
-Nina T.
A guest of MGM Grand - 3/7/2020

Thank you for such a fantastic, professional and friendly service to your guests.
-Maritza L.
A guest of Big Sky Resort - 3/7/2020

Thank you so much for finding it and sending it back!!!!
-Megan L.
A guest of Kimpton Vero Beach Hotel and Spa - 3/7/2020

Great job. Love you people. Can I believe I got my iPad back. Now can you do something about my memory for forgetting it on the plane in the first place. Great job. Reaffirms my believe in humanity and honesty.
-John b Marino I.
A passenger of American Airlines - 3/7/2020

Tina was outstanding in finding my items and getting it set up.
-Ryan Y.
A guest of Ballys Las Vegas - 3/7/2020

You are amazing! Thank you so much.
-Wendy B.
A passenger of American Airlines - 3/6/2020

Thank you for this service!
-Frank P.
A passenger of United Airlines - 3/6/2020

Thank you very much for your services and interest in finding our lost item!!!
-Dorothea
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 3/6/2020

Thank you for sending the lost items. They were extremely sentimental fir my husband. Your method was efficient. I only wish we knew you had them earlier. Thank you.
-Sarah T.
A guest of Massanutten Resort - 3/6/2020

Thank you for sending my mirror back to me..
-Rhonda S.
A guest of Holiday Inn Sacramento Downtown Arena - 3/6/2020

Thank you for finding and returning my ipad and Kindle. My carelessness left them behind and I wasn't sure I would see them again. Much appreciated.
-Shirley H.
A passenger of WestJet - 3/5/2020

Got it, thank you!
-John F.
A guest of Ocean 22 by Hilton Grand Vacations  - 3/5/2020

Great help. Excellent response and very fast. Thank you
-Robert M.
A guest of Excalibur Hotel and Casino - 3/5/2020

Thank you so very much for the HONESTY, and the SERVICE that the whole TEAM provided. George was our stateroom attendant and assume he located the purse. What a pleasure it is to know of his professionalism, caring and honesty.THANKS TO ALL AGAIN.MaryEllen
-MaryEllen R.
A passenger of Royal Caribbean International - 3/5/2020

Thank you. Scarf received back promptly .
-Ann R.
A guest of HGV at Craigendarroch - 3/5/2020

Perfect experience. Couldn’t have been easier. Nice when something goes so seamlessly with no problems or issues. Thank you.
-Gary H.
A passenger of Hawaiian Airlines Account - 3/5/2020

We received our car key.Thank you very much for your kindness.
-Kyung K.
A guest of Sycamore Mineral Springs Resort - 3/5/2020

This has been a very efficient and effective process. Thank you!
-Brian S.
A passenger of United Airlines - 3/4/2020

Super thankful that you were able to find my phone - thanks for all the help!
-Paul G. J.
A passenger of American Airlines - 3/4/2020

Thanks so much for the quick return of my lost phone. The women I spoke to were great
-Elizabeth H.
A passenger of United Airlines - 3/4/2020

Very thankful that it was returned by the housekeeper that cleaned out room after we left. Please send our sincere thanks to her and may God Bless her always.
-Joyce F.
A guest of Harrahs Resort Atlantic City - 3/4/2020

I was kind of skeptical about recuperating my list item. After a week, I have not received any good news and I was loosing fate. But just on the 8th day after I lost my Kindle, I got the good news from AA that they have found the left behind item. Congratulations and many thanks to the devoted staff behind the Lost
-Pablo R.
A passenger of American Airlines - 3/4/2020

Super easy process. Thank you for finding and returning my lost item!
-Maria F.
A passenger of Carnival Cruise Line - 3/4/2020

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