What can we say - people love
Chargerback Lost & Found software!

Just wanted to say Thank you for finding and returning my smart watch. This means the world to me that you went through all the trouble and had it shipped to me in a matter of days. Thank you!

I am very pleased! Very prompt and delivered at no time. I am so happy I will get my favorite scarf back!

Thank you so much for the very professional treatment I received from Mary Ellen and her Golden Nugget security crew! They very patiently answered my questions about my lost item and relieved my mind they were all doing everything they could to return my lost item! I cant thank Mary Ellen enough! Especially when I received little black purse back in my possession. She and her team turned my cash into a cashiers' check of all of my cash! My item arrived within 1-2 days as promised. I was very pleased to have closure on this incident. I will never forget your very professional security team. Sincerely Valerie H.

Thank you so much for promptly notifying me and sending my Keyes back. Great service.

Thank you

Thanks for recovering my lost Passport! You guys are terrific!

Got it. Good job!!

Great system - I was able to enter information while Hotel was on the phone, they could see and use the information that I provided. It was very easy and efficient. I hope that I will not need this service in the future (no offense) but if I do, I am glad your service works so well.

Thank you for finding my Fit bit. I am very impressed with your responsiveness and service. I am a hospitality management professor and I will gladly share this incident with my classes as a great example of customer service. Great job!

Excellent service in returning the item that I left on the plan when I got off in Houston, TX.

Great service

Thank you for your help and support. This is first time we have had any trouble with Celebrity X and Royal Caribbean. Kevin has been great and we appreciate his support. Presume we will be informed when shipping process commences. Staff at port terminal were extremely helpful in searching for our luggage andspent 40 minutes helping to try to locate it. Chargerback are a great company Well done

Great service, can’t thank you enough for finding and returning my iPad that I left in a plane.

Merci! Service efficace, rapide et apprécié.

Excellent customer service by Angela.Thanks so much.

Very good service. Thank you!!!

I can’t think you and American Airlines eough for finding retrieving so quickly and efficiently my iPad which I left at my seat on the flight from JFK to SFO which landed at approximately 10 PM Sunday, November 3. Feel free to use my name and any promo you want regarding the fission C of your shirts

Thank you for your quick response to finding my left behind items. I spoke with a security guard by phone Wednesday night who found the items, got my info, and sent the email to me to write up my left behind items. Your response in getting them back to me is terrific and I look forward to getting my package on Tuesday. Mahalo and Aloha!

Thank you for efficient return if my iPad. I am sooo appreciative of all your personnel.

Thank you so much!

Nora was very professional. Answered on the 1st ring. Followed up on a lost

I signed up for this free lifeline smartphone (my first) and had it only a couple of weeks when I left it on the plane. Thanks So Much for connecting the phone with my contact info so that we can be reunited. I'd given up hope, even though most people told me that the go-to-guys who handle lost stuff like this are very good at what they do...and sure enough they were right. In my case, I think it was the bubble-wrap phone case that sealed the ID. Thanks again, and keep up the great work.

Thank you so very much! Excellent service - I'm so appreciative! of this lost and found service

Great service.

Outstanding service from Harlene and her supervisor. they were vey nice to deal with in person , via teat and over the phone. AA's L

Best service EVER. Rafael Gomez was cool, calm and collected AND provided amazing customer service. He and the team could not have been more helpful and patient. If only we could experience this type of service all the time.

This was so easy and efficient. My trekking poles arrived when they were supposed to packed securely. Thank you!

Great service !My son left his tablet on the airplane coming from Germany to NY.And he got it back 10days later .Thank you so much !!!!

Thank you very much

Thank you so much for returning my e-reader. It is a long process but everyone at Carnival and lost and found were amazing. Thank you again!

I appreciate the ease of the return prosess!

Thank you so much to Tyler for A. Providing clear, fast, excellent customer service;

Thank you very much for your help in locating the laptop. Your promptness is very much appreciated!

Amazing service. Thank you so much for bringing my phone back.

Thank you for your update. I will inform you when I receive the item.

The process for notifying a lost item was clear and easy. The notices through the process were prompt and I had choices on how to get my laptop back to me in terms of shipping. The flight attendant also went out of her way to help. Thank you! Thank you for a good customer experience!

I sincerely appreciate you taking your time and energy to retrieve my item.

Lisa at the Norfolk train station was a true angel. Despite having difficult dealings with Amtrak, she was so kind, understanding, and helpful. I cannot thank her enough for helping me get my luggage back.

I very much appreciate the effort Ryan put forth to find my iPad. It left me with a good feeling about my stay, which was nice to begin with.

Thank you very much for your help!

Thank you so much to Mr. Taylor and the rest of the American Airline team for finding my laptop. I sincerely appreciate the honesty. There are still good people in this world, and because of your acts of kindness, I will pay it forward. Thank you all again. Happy holidays!

Thanks to everyone who helped in getting my cell phone returned. The process was simply and can’t thank you enough for the quick response

Thank you Four Seasons Security. The attention you gave to my lost item and the follow through was unparalleled. Your customer service separates you from the rest. Thank you!

The people on the phones are totally awesome. The last lady I spoke with was great and went the extra mile to identify and locate my lost luggage.

Noted with thanks.

thank you very much for sending my phone on and I received it today Nov 1st having left it in Dallas on Oct 26th.. thank you ..EXCELLENT ATTENTION.. sorry for any inconvenience..

Great service. Got my item back in the same condition I left it.

Thank you thank you thank you! Service on this flight was exceptional. The crew were courteous and accommodating. The aircraft was kept clean throughout. I’m proud to call Air Canada our national air carrier. I left my glasses on the plane and within 24 hours, they were found and are now on their way back to me. Much appreciated! Well done.

Service was amazing. Thank you for all your help.

Got my boots today. Thank you very much!! Process was smooth with no issues. And we really enjoyed our stay. Thanks again

Appreciated the effort extended to find my misplaced sweatshirt at Amtrak Sanford Auto train. Kudos to these folks. My trip was terrific as well and I'll definitely plan to use Amtrak in future travels.

Thank you so much for helping me with my dilemma..I do appreciate taking time out to help me.. I really enjoyed my cruise..Yours truly Risa Hutson

Thanks so much for returning my iPad. I really appreciate the care that was taken to turn it in, to determine who it belonged to, and to ship it to me. Thank you!!

Thank you so much for continuing to look for the item. I was pretty sure it would not be found. Thank you from the bottom of my heart. You have re-iterated to me that ‘the system works’! Thank you American Airlines!

Thank you very much for your prompt mailing of my left item at the Omni Parker House Hotel in Boston. I received the package yesterday.

I didn’t get her name but a Flight attendant was extremely helpful with this process. Your entire staff was great. The most crucial part of this process was the speed at which it was resolved.

Thank you! Great service!

Thank you very much!

Excellent job in expediting my lost phonr and I pad! Thank you!

Mi laptop fue encontrada, agradezco el trabajo y la ayuda, estoy en espera de que venga.gracias!!

I would like to say thank you for your time and effort to return my prescription glasses. I didn't give it much of a chance of them being returned, let alone in 3 days. I am very impressed and very thankful for your great work and dedication to your customers. Thank you again from one person who is happier today, because of you, after being distraught at the thought of losing my glasses. Thank You

Lo espero en Bogotá, gracias

Thank you very much for providing this service. I received my lost items today from fedex and everything was recovered from my Royal Caribbean cruise. The professionalism of your company was amazing! Big thanks again from a very satisfied customer.

Am very grateful for Diane Scott and your department persistence and creativity in locating me. Had written off the rod for lost. Was despondent and now am jubilant!

Because I am getting my lost phone back, I am VERY satisfied with the service I received from Larry - he was patient, polite, and showed Harrahs usually excellent customer service - thank you, THANK YOU, thank you !! :)

United was so wonderful in contacting me that they found my lost coat and shipping the item to me the same day. I really thought my report would be caught in a "black hole" and I would hear back in a very long time or not at all. Thanks so much United. You made my day.

Awesome

I just wanted to say thank you to the United/chargerback team for finding and shipping my lost wallet back to me. I truly appreciate it and the fact that the process was so easy, made it even better. I realize many items probably go unfound, so I'm thankful that wasn't the case for me, but regardless, I found the process to be easy and communication with you to be straightforward. Thank you! Scott

Thank you so much for your fast and easy list and found process ! Also for the speedy shopping of my item!

Received Bose headphone !! Very efficient and staff at airport I spoke To and United 1k help line TERRIFIC thank you

Amazing help. Thank you so much for such a great service. Very appreciative of your help especially after coming back from a long journey.

Thank you VERY much for the prompt recovery and shipment of my lost wallet!

Thank you so so much for finding and returning my Kindle. Amazing customer service, I have been telling everyone how super impressed I am with carnival. Thank you again and hope to sail with you again next year. Awesome

I have not yet received my item, but the process seems very efficient and professional

Lost and found works amazing, I am very happy to get my left 2 items super fast and for very reasonable price. Thank you!!

THANK YOU THANK YOU THANK YOU!!!! You just saved my job!!

Thank you for the prompt service, it's much appreciated

In today’s mail I received my clothes that I forgot in the room during my recent stay. Thanks!!!

unbelievable coordination between all groups involved...the airlines should be very greatfull for your services..GREAT in REAL TIME you got it done...even FEdx called me and communicated...WOW you earn your money big time...thank you!!!

Your kind services are really appreciated Today I received your federal expense package. Thank you so much for your excellent service.

GREAT job...I am so appreciative of the quick response. Thank you!

Very good customer service,I know I worked every department of the Airlines in my 31 years and you guys are on the ball well done!!

Thank you do much. You have the best process I have seen yet for reporting and recovering lost and found. Thsnk you Toy for your assistance, I will definitely be back at a later date. Loved the resort.

I was amazed at the fantastic customer service and the effectiveness of you Lost and Found tool. Thank you very much, rw

Thank you all so much! Outstanding job in find a very important item to me. Thank you!

Thanks for your great efforts to secure and send me my lost iPhone! Deshawn Brown did an efficient and quick review and solution to my problem. I greatly appreciate your efforts! Alan L. P.

Your employee Nora was fantastic and extremely helpful. your system and process was excellent. Thank you very much. I thought I had lost a possession of extreme emotional important. the honesty and integrity was above expectation. Thank you

i received package thanks

Thank you so much. This is a great relief.

As always with Hilton, excellent service. Thanks for your Help!

Brilliant work! Thank you so much!

Even before we checked in the housekeeping staff texted to welcome us to the hotel. I have stayed at many Embassy Suites, and have not seen the staff work so hard for customers.Great customer service from housekkeping when we noticed my son left his school ID in our room after we checked out. They were so thoughtful!

I really appreciate the immediate response and action plan to get my phone back to me ASAP. Thank you.

Thanks so much and a special thanks to the lady at Dulles office who gave me the right info for filing the report

Great thanks. I am a frequent flyer and over the years have left items on a plane and tried to recover them with no success. This time my wife filled out the report as I did not think it would yield any results. I was so surprised and thankful that it was found. Great work Air Canada and thank you so much. Don

Excellence!!! Thank you so much Greg for your assistance tonight getting my iPad back home, all of our grandchildren’s pictures are in it. You are awesome!!!

very good service, thank you

Thank you for following up in a timely manner. The 1k baggage desk help was excellent! Thanks. Again.

Thank you for the quick response at finding my lost item

This was such a great relief to know that I could feel the concern with a touch of technology...Thanks to all involved. Great customer service!

you are wonderful

I received the package within two days. Thank you!

I just want to thank the staff of Air Canada for being very professional as it concerned the recovery of an iPad I left on the plane. They identified the iPad and got back to me first thing the next morning. Thank you again.

Thank you!

Thank you so much for the return of my charger. It is greatly appreciated!

Thanks! Do impressed to have my list item tracked and returned do efficiently. Much appreciated! Yeah Air Canada and FedEx

A big thank you for finding and returning my Lenovo tablet. Looking forward to having it on Monday.

Thank you so much! I appreciate all your help in getting my valuable things back!

Recieved Thanks for the good job

Wonderful, responsive service! Thank you so much for finding my list item

Thank you so much for all the help on finding my item. You guys were great!!!!

Thank you for making the recovery of my keys a most painless and professional process. I am very grateful for your help.

Thank you very much! I received my item I left by accident in the hotel room!Jean A.

This was such an easy process and not as expensive as I thought it might be. Thank you!

Great experience

Wow, what service! I received it the next day!Thank YOU

Thanks for the return of my property.

thank you so much your services is excellent

Thank you, your customer service and crew are fantastic. I appreciate the efforts of the flight crew, terminal team, and the company. -- Mark H.

My lost ipad arrived in perfect condition. Thank you very much!

Dear Represantative, I would like to say my appreciate for your very good service to find and sending us back our lost item which we lost in Air Canada flight... You made my daughter so pleased. Thank you for your help and great customer service of "Lost and found department" and "Chargerback". We're ones more happy with our good decision to choose Air Canada for our safely flight! Best Regards.

I greatly appreciate your assistance, The representatives from American Airlines with whom I have spoken as I dealt with this situation have provided outstanding service and support. I am impressed with their thoughtfulness of my behalf and grateful for it. And I am so grateful to the "good Samaritan" who turned in this wallet. Thank you for this update.

glad you found my pc. Fedex was a good price too!

Kudos to all for your quick response!! Thanks for your help and quick response to my request. Much appreciated. Again, thanks to all !!

I left my IPad behind on a flight and was sure that it was long gone but I filed a report anyway. Within 48 hours of losing it and filing the claim, I received feedback and a confirmation of its shipment back to me! I am grateful and thoroughly impressed at the expeditious turnaround and feedback provided- customer service at its finest! Thank you kindly!

Joan Lyman is an employee who deserves special praise for doing her job well so that it reflects well on her and AA. She was able to return my misplaced phone. She demonstrated creative persistence to get her job done and resulted in a successful conclusion. She was very courteous when dealing with me. Thank you

Thank you so much !!

I was beside myself with joy when I received a call from Air Canada to tell me that they had found my lost items. I thought it was lost forever!Nothing but great things to say about Air Canada

Thanks- so far this service has been really great and easy.s

THANK YOU!!!

I received my lost item yesterday. Thank you so much for returning it!

They were very quick and helpful with locating my lost bag and sending it overnight

I lost my ID card and it was retrieved and sent back to me in two weeks. Thank you!

I am amazed that this was found! I had forgotten about it, so this is like Christmas! It was delivered earlier this morning! Thank you.

I cannot believe I received my lost ipad back. My compliments to your staff. I don't fly United very often, but if this is any indication of your service, you can bet I will fly with you again.Much appreciated.Allan

Very fast response and excellent service! Thank you!

Hello - great experience! Return of lost items was handled with expedience and efficiency.

Package and contents received all in order. Thank your very much for your excellent services Much appreciated

Tamara at the PHL Lost ad Found was great! She had to make repeated calls and leave two voice messages before getting me. THANKS SO MUCH for the great effort! I am awaiting its arrival in the next couple of days.