What can we say - people love
Chargerback Lost & Found software!

Kath who is at the lost & found is just fabulously helpful. Thank you for helping me and your patience

The service was amazing! the person that called was kind, precise and calmed me, as I was so worried. Even advice on what type of service to use for the shipping. I am a frequent flyer and never had such a fantastic rep! Thanks so much

Thank you so much for locating and sending back my eyeglasses so promptly. I appreciate everybody’s courteous help.

Impecable service. Thank you for finding my items and sending them back to me.

So grateful for this professional, efficient, and responsive service in helping to find my lost keys!

Thank you so much for “finding” and sending my cellphone back to me. While the “loss” put a damper on my vacation, getting updates from you and eventually getting the good news gave me so much relief. I’m just curious as to how it found its way to you and would love to have that information if you have it. Thanks again.

Thank you thank you! I registered my lost item and received notification in less than five minutes that it had been found. Three minutes later it was scheduled on Fedex, and it'll be here the day after tomorrow - all the way from Texas to California. I know you must deal with hundreds or even thousands of items on a daily basis - so I'm truly impressed at the efficiency of your system.

The best service

Fantastic service. Very appreciated

EVERYONE that helped is incredible. Thank you.

I filed the claim Sunday night and my kindle was on my doorstep Tuesday afternoon. Excellent service, much appreciated.

Thank you for sending the items back.

Very pleased with your service!

Thank you for finding and returning my iPad!

Good job thanks

Thank you for getting my phone back to me. My flight attendants were helpful. Without identification, recovery is more difficult, so I recommend putting a tag with contact information on the phone inside the case.

Thank you so much for finding my ipad! I will tell everyone that you kept your WORD to try to find it! THANK YOU!

Have received bag today, 3/7. Can’t believe we got it so soon. Thank you so much for such excellent help. Total quality experience.!

Great Service

I got my phone back. It was a little touch and go for awhile but, the process worked. The flight attendants were very helpful.

Thanks so much for the effort to track down my . lost item. Really appreciate it! Best, Sue C.

Fantastic service! Thanks to all who helped in returning my bag.

The lost and found in San Francisco is amazing!!! I left my unchecked bag in a bathroom. They found it and sent it to me. Amazing I tell you!!! And friendly to boot. Thank you all very much!!!

Thank you for finding my tablet!

I’m positive about the experience.

Thank you so much! I received it by FedEx the next day!

Great customer service! Impressed!

Fedex delivered my iPad over the weekend and I am reaching out to say thank you to United Airlines and its partners for working with me to retrieve this important device of mine. Thank you all very much. Ngawa W.

I thank you for locating the pouch with my jewelry. You probably found the small zip lock with money and my apartment key. Thanks again!

Excellent process! Within 10minutes of my inquiry I had a ship number.

Thank you for your assistance in getting the item returned .. very efficient

I am beyond relieved. Thank you so much. You don't know how much you need your phone until you lose it.

I hope this message finds you well. I am writing to express my deepest gratitude for your exceptional service and assistance in locating and returning my lost laptop. Losing such an important item during travel can be incredibly stressful, but thanks to your team's dedication and efficiency, I was able to recover it quickly and without hassle. I truly appreciate the efforts of everyone involved— from the staff at [specific airport or department, if known] to the customer service representatives who kept me updated throughout the process. Your professionalism, prompt communication, and commitment to helping passengers do not go unnoticed, and I am sincerely grateful for the care you have shown. This experience has reinforced my trust in [Airline Name], and I will not hesitate to recommend your airline to others. Thank you once again for going above and beyond—your kindness and efficiency made all the difference.

Thank you very much for your follow-through in finding my bag and personal items. This s so very important to me and I appreciate your diligence.

Very efficient and prompt response. Thank you

I'm thrilled with your service! Thanks very much.

Very efficient, thank you!

Kai in your Honolulu location was very helpful this morning patiently listening to my concerns and providing me with the tools to finalize the shipping process. Mahalo Nui Loa.

I am very grateful for your app and the ease with which I was able to make a claim: ID: 38301412. Thank you for caring about your customer’s safety and convenience. A Hui Hou.

THANK YOU, American Airlines!!!!!!! You are first class.

Thank you.

I really appreciate you help in returning the credit card I left in your cafe! I was saved from needing to cancel it, which would have been a hassle! Thank you so much!

Dear Team, I wanted to take a moment to express my sincere gratitude for the exceptional customer service we experienced during our stay. After accidentally leaving our wallets, cash, and jewelry in the safe, I was so relieved when your team contacted me immediately to inform me of the situation. Not only did you act quickly and professionally, but you also went above and beyond by shipping our items back to us, and we received them in less than two days. This level of care and efficiency is truly remarkable, and it is clear that your team is committed to providing top-notch service to your guests. We genuinely appreciate all the effort and attention to detail that went into handling our belongings, and we will certainly recommend your hotel to others. It's not often that you come across such outstanding hospitality, and we are extremely grateful for everything. Thank you once again for making our experience with you so positive. We look forward to staying with you again in the future! Warm regards, Flomina G.

Mr. Salim at DFW was extremely helpful in locating and safely returning our lost phone. I am very thankful to him and the others at American Airlines DFW lost-and-found.

Thank you you guys have been fantastic. I greatly appreciate your attention to detail and service as usual you are representative of the gold standard that Marriott has established over the years. Please pass this on to your supervisor as I couldn’t have asked for better service!

I cannot thank you enough for finding and returning my phone. i really appreciate your help. You make it so easy to log and track the missing phone. Forever grateful Anna

My package arrived 2/27/25. I want to thank Tia from Charlotte Lost and Found for watching out for my money belt and taking care of me through the process. She was so kind in our conversations and emails. I very much appreciated her. She’s a good one!!!!

Just want to thank you for finding my lost item and it looks like it's on its way to me. Traveling is stressful enough for us older people but it is great that u were able to help me out. Thank u again. Very busy through TSA and machine kept beeping and I kept having to go to conveyor and putting small items in those small trays. People kept pushing their carryons through. When I did get through trays turned over some empty some with stuff in. Bad system if those small trays get knocked over. They had do large trays. Anyway that's to everyone for getting my wallet back. Wayne S.

Your staff was so helpful, responsive, friendly and on top of their game it's amazing! Thanks the quick ship! We can't thank you enough. You're the best!

Y'all do an awesome job and I pray for y'all's well being and raise

Thank you for finding the laptop I left on the train and arranging to have it sent back to me. I am tremendously grateful for your efficiency and helpfulness. Thank you!

Amazing quick and honest return service. Thank you to all departments who took the time to retrieve my coat, pack it and organize the shipping. I appreciate you all very much.

Thank you for finding my iPad, you have no idea how relieved I am.

Thank you so very much for finding my phone. So important with so many priceless memories and information. Thank you

Thank you very much for your excellent, fast service in returning this charger! I really appreciate it.

Wonderful job. Thanks to all’ the team

you made me extremely happy that you found my headset, thanks for your effort

So grateful for Angela and the Baha Mar lost and found team!! You have no idea what receiving my keys back means to me. Thank you so much!! -James

Good job. Thanks

I didn't even file a missing item report because I thought there was no chance of reuniting me with my lost item. What terrific customer service! Thank you!!!

Thank you for the unbelievably fast response that you provided me on my lost item.

This is an awesome service. Thank you so much.

Thank you very much for finding my ski parka. I very much appreciate all the help!!

Thank you for your helpful, efficient and kind service of getting my phone back to me.

I received my wallet back after I foolishly left it on the plane. With having two military ID's in my wallet that was my main concern. Thank you so much for being honest people and getting my items back to me so I can fly back home.

Excellent job, YUL lost & found team!!! Very efficient, friendly and courteous service received from the young lady and the email team. Thank you very much & keep up with the Joe well done!! Have a wonderful weekend ALL

To whom this may concern, upon returning home from our getaway Valentines weekend and unpacking and noticed that i was missing one of my favorite pair of sandals, I contacted Ballantyne Hotel where me and my husband stayed and spoke to one of the staff members pertaining to what i was missing, they passed my information on to management there and the security team sent me an update stating that my sandals were located. It was done in a timely manner, so I was pleased with the turn out! I really appreciated the professionalism. Thanks, Mrs. Parks

Thank you!.! received my Jacket!!! You’re AWESOME!

Thank you so much for finding my item and for the efficient service and heat communication throughout the process.

Thank you for your prompt service in returning my phone to me that was left in the terminal.

Muchas gracias por su atención y ayuda, ya tengo el pasaporte

You all are awesome for searching this out for me through your post and found. And you found it. We will always be grateful.

excellent work as usual thank you

Thank you so much for your incredible response and help returning my clothes. I’m sorry I left them there and caused you this inconvenience. Thank you very very much.

Thank you f so much for taking the time to get my iPad back to me , it's much appreciated .

thank you.

Got the iPad! Thanks.

Thanks

Thanks for all your help!

i received my jacket yesterday. Thank you very much for your outstanding service .

Thank yall

Thank you for helping me retrieve my iPad. I promise not to be so forgetful next time!