Thank YOU AA FOR forwarding my Oasis reader. Received it today. Ps. Never thought I will see it again after leaving it on the plain. Much appreciated.
-Faziah B.
A passenger of American Airlines - 2/8/2023
Thank you SO much!!! I just got my watch back, and appreciate all your help! Cheers, Gayle
-Gayle S.
A guest of Omni Bedford Springs Resort - 2/7/2023
The process for getting my valuable backpack to me was great. Not received yet but ON THE TRUCK! Thank you
-Stanley A.
A passenger of Tampa International Airport - 2/7/2023
Thank you for sending the check from my lost envelope. Brynn was very helpful! We always choose the Flamingo when visiting Las Vegas! Much appreciated ! James S.
-James S.
A guest of Flamingo Las Vegas Lost and Found - 2/6/2023
Excellent service! I am very pleased.
-Patricia K.
A guest of Cypress Pointe Resort Diamond Resorts - 2/6/2023
Excellent response and service from hotel Housekeeping Manager. Thank you
-GEORGE C.
A guest of The Sawyer Hotel - 2/6/2023
I just wanted to express my sincere gratitude for your handling of my lost item. I received my iPad back yesterday and it was packed with such care. Thank you so very much !!
-Sharon M.
A guest of Hard Rock Hotel & Casino - Atlantic City - 2/5/2023
26347485Many many thanks for the safe return of this mobile phone. We returned from holiday to find the phone safely delivered to our home. The phone contained so many family photos of great importance to us. In fact they were more important than the actual phone itself.We cant thank you enough for your excellent service.Best WishesAnn W.
-ANN W.
A passenger of United Airlines - 2/5/2023
I am so grateful for the recovery of my ipad when I had almost given up hope. Thank you for all the effort.Just for my inquisitive nature, why did it come from Florida?Thanks a million.
-Mercy U N.
A passenger of Carnival Cruise Line - 2/5/2023
I can’t Thank you enough for your help in returning my set of dentures.Thank you again
-David M.
A guest of Excalibur Hotel and Casino - 2/5/2023
I am extremely happy
-Kathy C R.
A guest of Marriott's Newport Coast® Villas - 2/4/2023
Just want to say thanks to the United Denver "lost and found" staff that returned my lost apple watch. It is rare to have a happy ending story like this these days.
-robert S.
A passenger of United Airlines - 2/4/2023
I'm very pleased with the progress in which you help me locate my bag and I'm appreciative thank you much
-Judy
A passenger of American Airlines - 2/3/2023
Went smoothly. Happy to get my deceased husband’s watch back.
-Meredith D.
A passenger of Carnival Cruise Line - 2/2/2023
Excellent service from Sheraton Princess Kaiulani!
-Hoa V.
A guest of Sheraton Princess Kaiulani Hotel - 2/1/2023
Thanks so much for your effort in finding my i pad and sending it back. I greatly appreciate it.Margaret Payne
-Margaret P.
A passenger of Alaska Airlines - 2/1/2023
This is amazing! I didn't even know this service existed and now I'm getting my lost Kindle back. Thank you!!
-Kellye Bowman B.
A passenger of United Airlines - 1/31/2023
Thank you for locating my laptop! I had been checking Southwest lost and found with no luck. I just happened to find KCI security screening lost and found and you responded the next day! Deb
-Deb J.
A passenger of VMD Security Screening Kansas City MCI - 1/31/2023
Thank you for finding my item
-Peter R.
A passenger of WestJet - 1/31/2023
I want to thank you for such a quick response, plus actually finding my lost item. Communication was excellent and I look forward to getting my lost item back this week, since I have already received a tracking number from FedEx
-Jeffrey G.
A passenger of United Airlines - 1/30/2023
Amazing service. Thank You!!
-Paul L.
A passenger of Air Canada - 1/30/2023
Thank you, extremely efficient
-Hari R.
A passenger of United Airlines - 1/29/2023
I have received the items that I left in my hotel room, Thank you for locating and sending them to me.
-John C.
A guest of Paris Las Vegas - 1/29/2023
Very good service thanks
-Rafael A.
A guest of Resorts World Las Vegas - 1/28/2023
Awesome customer service. The team all worked together to find my lost item, kept me updated, and now my shawl is being returned.A Very Happy Customer!!!
-Jacquelyn Mason M.
A guest of La Cantera Resort & Spa - 1/27/2023
Difficult to actually talk to someone, but once I’d and explained where we tracked it from and to. Lydia contacted someone with my information and they found it within minutes. To our relief, everything was still together. All the credit cards and Id’s as well. Very stressful week on vacation not knowing if it would be recovered. Thanks to all involved at American Airlines and DFW employees. It is good to see there are still decent people in the world.
-Greg V.
A passenger of American Airlines - 1/27/2023
Grateful for your solidarity and responsibility of the airline
-Sergio M.
A passenger of United Airlines - 1/27/2023
Can't thank you guys enough Very professional help
-DENNIS C.
A passenger of American Airlines - 1/27/2023
Thank you for working on this so quickly!
-Barry H.
A guest of Venetian Resort and Expo Lost and Found - 1/27/2023
First of all, I am amazed at that my lost item was located within a day and that I was contacted immediately with options for receiving my item. I was further impressed with the ease of the return process.
-Jeffrey D.
A passenger of American Airlines - 1/27/2023
Very impressive system for handling issues like this. Item received at my home yesterday. Thanks
-robert j pink J.
A passenger of United Airlines - 1/27/2023
I received my Kindle back I appreciated the way to United Airlines we’re so prompt and efficient and was able to get my phone back excuse me my Kindle back at a reasonable cost and time frame
-Ann’s P.
A passenger of United Airlines - 1/26/2023
Fast, friendly and extremely helpful!! Amazing service at returning my lost drivers license.
-Katherine B.
A guest of Monarch Casino Resort Spa - 1/26/2023
I am so impressed!!! I hadn't noticed that my item was missing for two days after returning from my trip. You did locate my lost item within two days of filling out the online form. Very good communication, prompt service, thank you!!!
-George M.
A passenger of United Airlines - 1/26/2023
I wanted to thank American Airlines, lost and found department for their prompt retrieval of my item. I left behind on a flight. Their communication follow up and follow through has been impeccable. Thank you so much.
-Terri V.
A passenger of American Airlines - 1/25/2023
We received our IPad today! Thank you so much for your very efficient help with the IPad! Bill
-Jackie H.
A guest of Wynn Las Vegas - 1/25/2023
My son, a minor, Ivan Pueyrredon lost his passport in the plane. I called United and talked ro a lady whose name was Argentina. I have no words of gratitude to her kindness and helpfulness . She was awesome
-Marcos P.
A passenger of United Airlines - 1/24/2023
Thank you Thank you Thank you!!!
-Robert F.
A passenger of United Airlines - 1/24/2023
OUTSTANDING JOB. THANK YOU SO MUCH.
-JOE p I.
A passenger of Hawaiian Airlines - 1/23/2023
Thank you
-Ken M.
A guest of LEGOLAND Castle Hotel - 1/23/2023
I truly appreciate how great American has been in helping me retrieve my computer. I had so many personal documents and photos on there that I would have been devastated if I lost. This process was seamless and wonderfully easy. Thank you for all of your help. This has reinforced my brand loyalty to American Airlines!
-Julie S.
A passenger of American Airlines - 1/23/2023
Thank you Emily and your whole team. You guys are amazing. Saved me this time! And not mention the rooms were perfectly clean. Thank you again. Andrew
-Andrew H.
A guest of Embassy Suites by Hilton Oahu Kapolei - 1/23/2023
You are awesome! My lost boots were shipped to me pronto, and I really appreciate it! The process was very easy for me, and I find it amazing how well it all worked. Thank you so much. Nancy
-Nancy W.
A guest of Embassy Suites Crystal City - National Airport - 1/23/2023
Thank you for finding my Ipad. I had given up but was glad you didn't give up and found it.
-Brian B.
A passenger of United Airlines - 1/23/2023
Thank you for retrieving our keys and sending them out to us!
-Debbie D.
A guest of LUXOR Las Vegas - 1/23/2023
Thank you to whoever turned in my important documents and to United for letting me know right away
-Nora B.
A passenger of United Airlines - 1/23/2023
Thank you for a update!! I just hadn’t heard anything since 1/14 and was worried.
-Penny R.
A passenger of Royal Caribbean International - 1/23/2023
Liz your United Airlines was very nice and helped me greatly!!!
-Debby C.
A passenger of United Airlines - 1/22/2023
A big thank you to whoever found my phone! Also my sincere thanks to the JAX personnel who provided information to have my phone shipped to me. Everyone I spoke with was courteous and helpful.
-Alice A.
A passenger of Jacksonville Aviation Authority - 1/22/2023
Thank you for keeping me updated all the way through!
-Kathy L.
A passenger of American Airlines - 1/22/2023
Very good service and efficient
-Lasse B.
A guest of Grandview at Las Vegas - 1/22/2023
So very impressed with this service! My items forgotten in the hotel room were efficiently returned to me days later via FedEx. Many many thanks to you!!
-Helen D.
A guest of Bellagio - 1/21/2023
Outstanding customer service.
-Maria R.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 1/21/2023
Thanks! Good job! I received my electronic toothbrush promptly
-Antonio S.
A guest of Yosemite Hospitality | Aramark L&F - 1/20/2023
Prompt response and return
-Lita L.
A passenger of Alaska Airlines - 1/20/2023
Proactive, quick response, and follow through. Excellent service.
-J. B.
A guest of La Cantera Resort & Spa - 1/19/2023
Thanks for finding my lost stuff.
-Liana K.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 1/19/2023
I want to thank the whole team at Cal Lodge Security Office at Heavenly. I lost my phone and everyone there was extremely helpful and went above and beyond to help me. Thanks to two Matts, George and Steve for making this a pleasant experience. I just got my phone back a day earlier!!!
-Alexander G.
A guest of Heavenly Security - 1/19/2023
Thank you for your prompt response. Special thanks to Wendell Woodfin for replying and taking care of my Kindle right away.
-Maria Angelica M.
A guest of New York Hilton Midtown - 1/18/2023
Thank you for your response. Please let me know when you ship the item. Peter B.
-Peter B.
A passenger of United Airlines - 1/18/2023
what to say apart that you and alaska airline have been extremely helpful and quick !! thank you so much for your help ! MERCI
-Delarre Q.
A passenger of Alaska Airlines - 1/18/2023
Received my iPad back today! Thank you, thank you for GREAT service!!
-Maryanne G.
A passenger of Alaska Airlines - 1/17/2023
I couldn't be more please with the courtesy, efficiency, and helpfulness of the Lost and Found staff.
-Connie F.
A passenger of Tampa International Airport - 1/16/2023
Excellent customer service and support. Thank you!
-Sergio K.
A passenger of Air Canada - 1/16/2023
Very grateful for the help of American Airlines finding my wallet. Major bummer when it was lost. Each individual on along the journey was helpful. THANK YOU!
-Chad D.
A passenger of American Airlines - 1/16/2023
My thanks and appreciation to Jorge who assisted me Saturday evening. He was professional, helpful and reassuring. Thank you so much Jorge!
-Jeanette
A guest of Hilton Conrad Los Angeles - 1/16/2023
Katrina at American Airlines Lost and Found Chicago OHare was so professional and friendly and helpul. Thank you Katrina.
-Emma Jane B.
A passenger of American Airlines - 1/14/2023
Received my lost piece of jewelry and am so happy I used your service. Very easy to use and I could not be more happy. Thank you so much.
-Sally L P.
A guest of Embassy Suites Orlando Airport - 1/13/2023
Thank you for your help in getting my articles back.
-Todd H.
A guest of Marriott's Shadow Ridge - 1/13/2023
Amazing service. Never expected to have my iPad returned. So rare to find such honest people. Thank You
-Tobias R.
A passenger of American Airlines - 1/13/2023
Thank you so much for locating and returning my iPad!!! I thought it was gone for good, but due to your quick response and steady pursuit. I have it back with me at home. Thank you so much!!!!
-Carol B.
A passenger of United Airlines - 1/13/2023
Everyone was very helpful….soon as I call for my missing item I got a call back in less than 20 minutes also Pete Miss from smoky mountain resort was really helpful too. Thank you guys so so much.
-Keyana A.
A guest of Westgate Smokey Mountain - 1/13/2023
Britney was wonderful to work with in getting my iPhone back. She was friendly and professional. From the first contact on the telephone and the following emails, she was fast and efficient. Thank you Bahah Mar for your assistance.
-Jeri F.
A guest of Baha Mar - 1/12/2023
You guys did a great job solving my cold case. I didn’t think I would ever see my iPad again. I am a faithful client of yours for life.
-David D.
A passenger of American Airlines - 1/12/2023
Thank you. Look forward to receiving briefcase
-Michael L.
A passenger of American Airlines - 1/11/2023
Your representative was fantastic, fast, professional response and resolution to a problem I created! Thank you!
-Roy C.
A passenger of United Airlines - 1/11/2023
I could not be more pleased with the whole process. When I got home and realized that I had left this computer at the charging station I had absolutely no inkling that I would get it back. I contacted all of the security folks, Port Authority etc. As I was filling out the forms for United Airline I figured I was wasting my time. I am so grateful that UAL and Chargerback have created this system and will be forever happy to relate my experiences with others about the great experience I have had with you. Thank you so much, Bob H.
-Robert Dale H.
A passenger of United Airlines - 1/11/2023
Thanks for your quick response to the phone I left behind. It was greatly appreciated. Been my work phone I was at a lost. This is why I fly American
-Thelma T.
A passenger of American Airlines - 1/11/2023
I received my lost keys for my cars and house in the mail. Just want to thank all the people working on this task. I really appreciated the efforts you put. Thank you so much.
-Jung-Tai Joseph P.
A guest of Venetian Resort and Expo Lost and Found - 1/11/2023
Wow.... working with the front desk at HGV Flamingo and then security -- everyone was wonderful! I forgot quite a few items that I left in the drawers of our room (1xxx). A thanks should also go out to housekeeping since they found everything that I left behind! Kudos to all of you -- my chargerback box of items arrived today as promised. Thank you, thank you, thank you so much!!! You guys have increased our opinion of Hilton Grand Vacation employees and we certainly look forward to staying again in the future.
-Amy A.
A guest of Hilton Grand Vacations Club at The Flamingo - 1/9/2023
I thank your prompt service by finding my ID cards lost in the airplane.
-Milton S.
A passenger of American Airlines - 1/9/2023
My item was found! The gentleman I spoke with around noon today at DFW Lost and Found couldn’t have been nicer. He was so helpful and courteous. He is the kind of employee every company wants to have. Thank you again.
-Shirley T.
A passenger of American Airlines - 1/9/2023
Thank you so much for finding our item and sending it to us. We really appreciate the great customer service!
-Ryan A.
A guest of Hilton Grand Vacations at Seaworld - 1/9/2023
You guys are terrific. Thanks so much. You’ve made my year!!
-David D.
A passenger of American Airlines - 1/9/2023
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