What can we say - people love
Chargerback Lost & Found software!

I regret not making a note of the woman who assisted me in locating my laptop last week. The response came very quickly and she could not have been more friendly or helpful. While I don’t recommend leaving items behind, it’s good to know what a fabulous job Tampa does item location and customer service. Kudos to the team!

Everyone I talked to was extremely helpful and nice! Brian Cooper got back to me quickly to let me know he located my Rx sunglasses I left in my room. Very professional and great customer service!

Outstanding performance in getting my lost item back in my possession!! You’re people and your processes performed flawlessly!! Thank you so very much!!

Package received. Many thanks!

Great service and communication. Thank you.

The team has been EXTREMELY helpful. Unfortunately I do not recall the name of the individual who was assisting us at the resort, but she went above and beyond to help us find the blanket. We are rating your customer service as exceptional and we are extremely grateful for everything (especially since our 2 year old cannot go to sleep without this blanket).

Returned my lost card so quick ly

You all are absolutely wonderful. Your team in Katy, TX was the best ever. Professional and friendly. Thank you again.

Thank you very much for taking care of my I pod pro that I left behind in the plane . Appreciate it bery much, bless your hearts!

The staff have been friendly and helpful. From the operator to the Lost & Prevention staff. I appreciate the link to submit the missing items and the follow up and status. The blend of the staff's engagement and the technology has made the experience of retrieving my items very easy. Thank you.

You folks are amazing! Thank you so much for finding my 40th anniversary photos. Your quick responses also help provide relief and anxiety over what I thought would be lost to me forever. You folks are terrific!

I want to especially thank Claudia at AA Miami lost and found for her excellent assistance in locating and arranging shipment of our iPad device! We left it on a flight from Milan to Miami on June 19, 2026. We filed the lost and found report on June 20th. Thank you again for everything AA did in locating and coordination to return our iPad. Best regards, Michael K.

I sure appreciate your responding to the lost/found report so quickly. Finding the glasses & getting them to me was great news. Thank you

Thank you for the return of my phone. It has been received.

This was my first experience using Chargerback to retrieve items I left behind. It was a great experience and I was happy to see my things back when they arrived at my house. I was kept informed through the whole process. You are are great

Thank you! As the item lost was my purse it was extremely nerve wracking.

My jewelry has been delivered, and my heart is now happy

Thank you

Thank you for diligence. A thousand thankyous and smiles. Give yourself a plantium star.

Thank you for finding my luggage. I have texted customer service many times and they were so helpful

All I can say is I am amazed. My kindle was returned today in perfect shape. Boy does your system work. As we say in the south “bless your heart” to the honest worker who turned it in. Thanks so much!

Thanks

Very thankful that someone turned my lost item in and it is being sent to me.

Wow! You found and returned my computer. How do I reward the housekeeper that turned it in? How do I let your management know what an amazing service you run?!! I am so grateful to you all that helped. Good karma to you all!!!

Thank you so much! My daddy is grateful for the Carnival team’s efforts and honesty in finding and returning the car/house keys. As a cruiser who already loves Carnival, we will continue to push this cruise line before any other! Thank you again!

Thank you so much for providing this awesome service! I appreciate the integrity of the Golden Nuggets employees and this process!

I’m very pleased with this service. Efficient and quick. Thank you

Excellent service !

Tanks

Thank you for your prompt and excellent response to my report and also kind assistance

Amazing experience and exceptional customer service. You saved my bacon and my key fob. Thank you.

Angela (sp?) with American Airlines customer service is just the best. She was very thoughtful, very helpful and followed up in a timely and respectful way when I needed to update information. I am so grateful for her assistance in helping us locate our lost item.

This a Great service. It has been easy to use. Thanks for this Awesome service.

My passport has been received. Thank you for good works in getting it back to me within 5 days

I have received my cellphone! I am so very happy, and I appreciate all your help making sure it got back to me!! Thank you to the person who found it and turned it in!! I am very grateful!!! Thanks forever!!!

Thank you for acting so promptly. You are a great organization!!! Patsy Levang

Great job guys! I love how you keep us informed of progress. Thanks for the quick action and updates.

Thank you for finding and sending the lost item, With best regards

Thank you for sending our forgotten items back to us. Great job and fast. We received them Thursday June 25

Thank you so much for returning my list cell phone to me! It is a renewed faith in humanity!

Thank you very much for the importance you gave my lost item. You diligence and promtness to solve my problem was went beyond my expectations. We will definitely come back to your hotel. Even your housekeeping is exceptional. We were staying in room #1xxx8 and the lady , I think her name is Yolanda can't remember, but she found one of my earrings on the bed and she left it on my pillow for me to find. From us you get 100% on customer service. Thank you again.

received the water bottle flask today and just wanted to thank your team and your technology for finding it and sending it back. while i could have bought a new one for less than $24 this has two family members pictures on it so i am so glad to have it back. Thanks for what you do at Boyne too to make vacations so memorable. the 3000 archery men and women up there three weekends ago was a real treat to see

Thank you soooooooo very much!!!

Thank you Erica for your help in locating my lost item that I left during my stay at the Lake Junaluka Center. And for shipping it. Excellent !

Awsome job

Just received my AirPods that I left in my hotel room at the Excalibur in Las Vegas. Excellent service. The only thing is I wish there was a way that I could send a tip to the hotel worker who found them.

I'm very impressed and truly thankful to United Airlines and Chargerback for finding and returning my lost item .

Thank you so much for your efforts to locate my missing CPAP. I endeavor to never let this happen again. We love ALASKA AIRLINES!

I am so grateful for you finding my iPad. Thank you so much for such great service.

We did receive our package! Thank you VERY MUUCH

My watch is now being used by me as before. Thank you for finding it for me!

I was shocked today when I received my lost Kindle from FedEx! I didn't expect to see it again - The system actually worked! Thank you United Airlines, you have a customer for life!

I can't believe yall found it. Thank you so much. All of the AA staff that I dealt with were awesome as well!

Easy and quick help retrieving and sending my item back to me. Thank you!

Great service and such friendly help from Tiffany (?)…. This temporarily lost item was the result of a 4-year old grandson’s curiosity. And I’m so pleased to have this power cord returned…. MANY THANKS

Lost my password and the crew was absolutely awesome

You guys are the BEST!!!!! All of my items came home to me safe and sound. I received everything in 2 business days. Fast efficient and the process through the lost and found tracker was customer friendly. Thank you so much!