Dear Ms. Dorathy, A quick note of appreciation for your exceptional assistance in retrieving my wife's wedding ring left at the Signature at MGM Grand. Your prompt and reassuring help, along with the security staff's efforts, ensured a positive outcome. We are truly grateful for your professionalism. Thank you, Steve and Natasha B.
-Steve B.
A guest of The Signature at MGM Grand Security L and F - 2/21/2024

The best resort to stay at. I left my items in the room, the very next day they were found and shipped out to me. Thank you again Tropicana!!!!
-Shyanna L.
A guest of Tropicana Atlantic City - 2/20/2024

I recently had the pleasure of receiving outstanding assistance from Kamoe Takao in my quest to locate a specific item. I am compelled to express my gratitude for the exceptional service, prompt response, and unwavering support provided. Thank you, Kamoe Takao, for your exceptional service, prompt response, and unwavering support. Your dedication to ensuring customer satisfaction has left a lasting impression, and I will certainly look forward to future interactions. Sincerely, Rikin P.
-Rikin P.
A guest of Embassy Suites Seattle Downtown Pioneer Square - 2/19/2024

I accidentally left my laptop behind in Charlotte. I found the number and called in between flights. I ended up calling again the next morning to see if it had shown up at their department. The lady was so helpful and she was very professional in verifying that I was indeed the owner of the laptop. It’s nice to deal with a person that cares enough to do her job right. Thank you for getting my equipment back to me. I will be more careful moving forward.
-Jeff L.
A passenger of Charlotte Douglas International Airport - 2/19/2024

Thank you so much for returning the item that I forgot in my room at the Hilton grand vacation club. Everyone from the officer who called me and housekeeping, and everyone involved were very professional and wonderful, and thank you for your helpful and speedy service.
-Karen N.
A guest of Hilton Grand Vacations Las Palmeras - 2/16/2024

Thank you so much for recovering my lost leather jacket! I am amazed that from all the people you service at the Wynn, you were able To find it and send it to me! Your service and customer care were so fabulous! From the restaurant to the security guards to you Lost and Found staff, I received the most wonderful service! Thank you!
-Louise A.
A guest of Wynn Las Vegas - 2/16/2024

Thank you!!! Very prompt and helpful with my request for granddaughters very special blanket that was forgotten in an early morning departure
-Debbie S.
A guest of Sheraton Vistana Resort Villas - 2/16/2024

-Henry H.
A passenger of United Airlines - 2/16/2024

We were absolutely bowled over by the incredible service you provided. My iPad got home before we did!! Thank you.
-Jon J.
A passenger of Celebrity Cruises - 2/15/2024

Ghislaine went above and beyond to return my lost phone!
-Julia M.
A passenger of Amtrak - 2/15/2024

This is a very impressive program and I appreciate so much that my laptop was returned and that the process was very straightforward and easy to navigate. Thank you so much.
-Mark E.
A passenger of Air Canada - 2/15/2024

Thank you and your staff so very much!
-Richard D.
A passenger of American Airlines - 2/15/2024

Thank you very much
-Jackie G.
A guest of Hilton McLean - 2/15/2024

Excellent service!!
-Joanna M.
A passenger of Charlotte Douglas International Airport - 2/15/2024

I never expected to retrieve my iPad, let alone so fast. Thank you very much for your care and retrieval.
-Charles A.
A passenger of United Airlines - 2/15/2024

Thank you for finding and returning my left behind Amazon Fire. I appreciate your efforts.
-Nancy H.
A passenger of United Airlines - 2/15/2024

Hi I’m putting a shout out to all that helped return my wallet to me! You guys rock! What a horrible experience that turned into a great outcome! Thank you Thank you Thank you!! Cheers
-Patricia Paspalis F.
A passenger of WestJet - 2/14/2024

I can’t express impresses how outstanding the hotel staff is, as well as how, absolutely beautiful the hotel is. This will be our hotel when we come to AC and I will recommend your hotel to my friends. Thank you again for finding my bracelet. Sincerely, Dawn K.
-Dawn K.
A guest of Ocean Casino Resort - 2/14/2024

Thank you!
-Mera C.
A guest of Beau Rivage Resort and Casino - 2/14/2024

Francis at the Sonesta in San Juan was fabulous! So helpful! I so appreciated him going the extra mile for me! Gracias!
-Jennifer G.
A guest of The Royal Sonesta San Juan  - 2/13/2024

Very efficient method of reporting a lost item
-Audley M S.
A guest of Embassy Suites Georgetown/Grand Vacations District - 2/13/2024

When I first lost my earbud I never thought I would be able to get it back! That was until my father told me about this website. I thought didn’t think something like it existed!! So I gave it a shot and I was assisted by Rose Lowe and she was very kind to me and helped me through the process of having mu earbud back. This website was really well designed. I’m very pleased. Thank you.
-Laís Lazzarotto B.
A guest of Grand Canyon National Park Lodges - 2/13/2024

A passenger of United Airlines - 2/13/2024

The Venetian stay was wonderful and retrieving my lost jacket from the lost and found has been super easy. Thanks so much!
-Mike C.
A guest of Venetian Resort and Expo Lost and Found - 2/13/2024

Thank you for sending my watch. I was very impressed by what an hones and efficient system you have.
-Gene G.
A guest of Hard Rock Hotel & Casino - Atlantic City - 2/12/2024

The lost and found team at CLT was extremely responsive and provided me with all the info. My item is on its way back to me. Great hours, great people. I just wish that there was a service where the item could be brought past security so people in transit like myself don’t have to clear security again (very minor nitpick)
-Om S.
A passenger of Charlotte Douglas International Airport - 2/12/2024

I can't believe you found my laptop so quickly. I had very little faith. You guys did great
A passenger of American Airlines - 2/12/2024

Thank you so much for finding the clothes I accidentally left behind. I really appreciate your help with this. I am very grateful.
-Jennie N.
A guest of Big Sky Resort - 2/12/2024

Thank you for the service, everything is ok
A passenger of American Airlines - 2/12/2024

I am SUPER grateful and impressed with the United Lost and Found team. Tim at Washington Dulles handled my request with amazing service and kindness. THANK YOU!
-Jason M.
A passenger of United Airlines - 2/12/2024

Thank you
-Elizabeth R.
A guest of Buena Vista Palace  - 2/12/2024

Excellent! Never thought a tiny Passport would be located in such a HUGH airport. Thank you for your assistance..
-Steve K.
A passenger of American Airlines - 2/11/2024

I received my phone shipped. Thank you for your excellent service. I am lucky to be your customer. See you soon
A passenger of United Airlines - 2/11/2024

Good job. Love it but a bit expensive. Arrived in good condition
-Doris M.
A passenger of Allegiant Travel - 2/10/2024

I called to report a lost item and was directed to Angelina. She quickly located my lost item and was extremely helpful in getting me reunited with my lost item. Great service and very grateful to all!
-Philip C.
A guest of Agua Caliente Casino Resort Spa - 2/10/2024

My husband left his phone in the back seat pocket on a Hawaiian connecting flight on 1/29, realizing it when we had boarded our next flight. I filed a report with Hawaiian lost and found/chargerback before we even left the Honolulu airport. I added to my report over the next several days when we arrived home with as much information as I could, including a picture of the case he had on the phone. A week later his phone was found and it arrived by FedEx today. Grateful to Hawaiian Airlines and Chargerback for the technology and time to locate and ship the phone to us, and so happy to have retrieved the photo memories of our trip!!
-Annette G.
A passenger of Hawaiian Airlines - 2/10/2024

I received my passport lost, in good condition. Thank you very much.
-Khololwam M.
A passenger of American Airlines - 2/8/2024

Thank you so much! So glad you guys found my phone. I am impressed by the infrastructure and care you've put into lost and found. Well done.
-David D.
A passenger of American Airlines - 2/8/2024

I received my kindle today that I lost during security check at CLT airport. Thank you for being so good about searching for so long. It happened Jan 8 and I honestly thought I would never see it again. Made me so happy to get it back!!
-Rachel S.
A passenger of Charlotte Douglas International Airport - 2/8/2024

Your lost Report ID: 32xxxxxxx.Outstanding and great service. Thank you. TS
A passenger of United Airlines - 2/8/2024

Thank you so much you guys are awesome my wife is so happy to get her phone back thanks again.
-Paul E M.
A guest of PARK MGM Las Vegas - 2/8/2024

Thanks for finding the lost item!
-Ekaterina Z.
A guest of LUXOR Las Vegas - 2/8/2024

Thank you for getting my iPad back to me!
-Tracy S.
A passenger of United Airlines - 2/8/2024

Received my forgotten bag. Thank you all so much.
-Deborah L P.
A guest of Annapolis Waterfront Hotel - an Autograph Collection - 2/7/2024

Hi - I lost my passport while traveling from Boston to Bozeman on Feb 6 - and I was so stressed out. I am so happy to report that it was located by an American Airlines rep and fed ex’d to my vacation rental within 24 hours of having been lost. Thank you so much !!!!
-Alex J.
A passenger of American Airlines - 2/7/2024

Excellent delivery service. on Saturday 2/3/24, Alaska Airlines advised that FedEx would be shipping my lost item. That day FedEx provided me with a tracking number advising it would ship Monday, 2/5/24. Two days later, 2/7/24, it's arrived! Driver very conscientiously, placed it beside the door the front porch & rang the doorbell as a notice there's a package for me to retrieve. I'm very impressed & send Strong thanks and praise to FedEx and the driver.
-Marilyn B.
A passenger of Alaska Airlines - 2/7/2024

Very impressive handling of long distance lost and found items.
-Terese C.
A guest of Vail Resorts - Seven Springs Mountain Resort - 2/7/2024

Great Service. Thank you
-Joseph H.
A passenger of United Airlines - 2/6/2024

Everyone from Annette in the Admiral Lounge to Tony and Ralf in Lost and found made this a painless recovery process. It was refreshing to see this kind of willingness to be helpful and solve a problem so quickly. Cheers!
-Davis S.
A passenger of American Airlines - 2/6/2024

I can thank American Airlines enough for finding my cell phone that slipped out of my pocket.
-Karma L.
A passenger of American Airlines - 2/6/2024

Thank You So Much for the lost & found shipment returned to our home! Appreciate your time & efforts!!
-bridget S.
A guest of The Wayfarer San Diego - 2/6/2024

A passenger of United Airlines - 2/5/2024

Greatly appreciate the fast response to find my lost iPad. Great service
-Mark W.
A passenger of American Airlines - 2/4/2024

Very pleased. Everything went so smoothly and my pearls came today! Awesome!
-Brenda B.
A guest of Hilton Myrtle Beach Resort - 2/4/2024

I have been flying United for more than 50 years. Millions of miles. You are better than ever in all respects. Congratulations!!
-Mark W.
A passenger of United Airlines - 2/3/2024

Thank you SO much for finding my keys. My wife had little faith you would, but I didn't!
-John D. K.
A guest of SoJo Spa Club - 2/2/2024

Thank you!
A passenger of American Airlines - 2/2/2024

I don't know whether to thank Chargerback or Alaska Airlines, but the service is really unbelievable. I'd given up hope that my lost item would be found and returned, but I'm so grateful.
-Gerald F C.
A passenger of Alaska Airlines - 2/1/2024

What a thrill! I am saved much aggravation and costs. Thank you -Thank you!
-Anthony P.
A passenger of United Airlines - 2/1/2024

Thank you so much for the safe return of my iPad!! With sincere gratitude and deep appreciation--Steve Wright
-Steven W.
A passenger of Alaska Airlines - 2/1/2024

I am surprised by the great service provided by United's Lost and Found Dept. Thank you.
-Cyril S.
A passenger of United Airlines - 1/31/2024

Thank you! Thank you! Thank you!
-Nicole R.
A guest of Great Wolf Lodge Kansas City KS - 1/30/2024

Aimsley was incredible kind and helpful in locating my lost cell phone. I'm very grateful for her amazing customer service. Thank you! Elizabeth
-elizabeth P.
A passenger of American Airlines - 1/30/2024

My boss left his jacket on one of your flights and we were very frustrated that we couldn't connect with a live person to discuss the problem, but I filled out the lost and found form and received his jacket less than a week later. Kudos and thanks to your system and team!
-Denise F.
A passenger of United Airlines - 1/30/2024

Great, had a good check, thorough my own fault I left stuff behind. They were very helpful to get my stuff back. Thank You.
-Michael S.
A passenger of Charlotte Douglas International Airport - 1/29/2024

Thank you to your kind staff for assisting in finding the item and getting it returned! The staff was so kind and helpful and special thanks to those at the restaurant!
-Emily L K.
A guest of Universal Orlando Resort - 1/27/2024

Great job returning our valuables, Chargerback and the Mystic Dunes handled our problems with such class and ease for us. Thank You
-Joe S.
A guest of Mystic Dunes Resort and Golf Club - HGV - 1/27/2024

You guys are total lifesavers. You found my wedding ring and I cannot thank you enough!
-Neil Allan A.
A guest of Venetian Resort and Expo Lost and Found - 1/27/2024

I am thrilled and impressed with this process. Kudos to you and United Airlines! Thank you very much!
-Martha B.
A passenger of United Airlines - 1/26/2024

Connie from Lost and Found office was amazing, went extra mile to help me with lost cell phone. I am extremely satisfied with the service she provided.
-Julia V T.
A passenger of American Airlines - 1/26/2024

Thanks for finding it!
A passenger of American Airlines - 1/25/2024

Thank you very much for returning my iPad that was left on an AA flight. I never would have thought I’d get it back. I am impressed by the diligence and integrity of your lost and found team.
-Greg M.
A passenger of American Airlines - 1/25/2024

Great work
-Jalil R.
A passenger of American Airlines - 1/25/2024

This was way easier than I anticipated (dreaded). Thank you so much for your help! Laura
-Laura B.
A passenger of Jacksonville Aviation Authority - 1/25/2024

My package arrived yesterday. Thank you so much for this simple and easy way to get my chargers back!
-Jim M.
A guest of Hampton Inn and Suites Exeter - Island Hospitality - 1/25/2024

Easy to use and quick response A+++
-Allan W.
A passenger of WestJet - 1/24/2024

SO happy to get my iPad back! Thought it was gone forever! Thank you, thank you, thank you!!!!
-Gennie L.
A passenger of American Airlines - 1/24/2024

Package arrived with all the items and the check. Thank you for your assistance in this matter. We appreciate your timeliness. Have a Blessed day. Alan
-Alan R. W.
A guest of Beau Rivage Resort and Casino - 1/24/2024

Thank you so much! this process was easy peasy, staff went above and beyond.
-Dawn Hilliard L.
A passenger of Spokane International Airport - 1/24/2024

Thank you, so much !!!!
-Ed G.
A passenger of Amtrak - 1/24/2024

Thank you so much. I was just going to get on your website and check for this.
-Jerry S.
A passenger of United Airlines - 1/24/2024

Thank you so much! We love the Westin!
-Michael D.
A guest of The Westin Princeville Ocean Resort Villas - 1/23/2024

Hello. Your lost and found retrieval system is excellent. I manage a hotel in Seattle and would love a contact at the company who provides this service, if you are willing to share. Thank you.
-Howard C.
A guest of Fontainebleau Las Vegas - 1/23/2024

thank you so much for your information, this make me happy to know that my passport is arriving Thank you United Airlines Mercedes P.
-mercedes P.
A passenger of United Airlines - 1/23/2024

Thank you so much for finding my deceased son’s “dog tag”
-Patricia A.
A passenger of Carnival Cruise Line - 1/23/2024

I was really impressed with the ease of use filing a lost item claim through the AA app - the amount of information I was able to enter regarding the item, how quickly I was notified it was located, and the ease of use getting a shipping label paid for to be returned to me.
-Lindsay F.
A passenger of American Airlines - 1/22/2024

Please send it back by air. I hope it to be returned by the fastest means of transportation. I really appliciate your quick response for returning it.
-Mitsuru T.
A passenger of United Airlines - 1/22/2024

Aneta at United Baggage was amazing!
-Maria C.
A passenger of United Airlines - 1/21/2024

Thank you for your help in finding my Cell Phone. I greatly appreciate your work.
A passenger of American Airlines - 1/21/2024

Show More...