Thank you Bellagio lost and found ! I left a dress there. Called on Monday and had it delivered to my home on Friday! That’s why we always stay at the Bellagio. Exceptional service and great employees. Thanks to Asia (security) , Rainey and (I believe) Nathan for assisting !
-Angela E.
A guest of Bellagio - 7/26/2024

Thank you for finding and shipping my iPad so quickly.
-James C.
A passenger of American Airlines - 7/26/2024

Received my things. Thank you so much for the work and care in finding my lost items.
-Roberta T.
A passenger of United Airlines - 7/26/2024

Thanks for your assistance.You have been very helpful.
-Larry R.
A guest of Omni Fort Worth Hotel - 7/25/2024

Thank you so much for such a fast response to my left behind Bible. Lots of yers of reading and study in there that a new replacement Bible could never cover. Bless y’all!
-Dan M.
A guest of Embassy Suites Greenville Golf Resort and Conference Center - 7/24/2024

I was so happy and grateful you guys found my daughters Ipad...I will always fly with United Airlines!!!! Honestly and reliable
-Melanie S.
A passenger of United Airlines - 7/24/2024

Greg in Baggage Claim in Cleveland is an exemplary person. There are not enough people in the world like him. I left my wallet somewhere in the airport and he went above and beyond to contact me and get it to me by FedEx overnight. His integrity and honesty is so appreciated and I thought you should know. You are lucky to have him!!!! Thanks so much!
-Cynthia L.
A passenger of United Airlines - 7/23/2024

I wanted to give praise to y’all! My daughter lost her phone while traveling thru SeaTac. I submitted a request on Friday night that it was missing and I received an update on Tuesday morning that it had been located. I fully expected it to not be found. The whole process to submit info was quick and easy. Thank you so much for locating it and mailing it.
-Ashley W.
A passenger of Alaska Airlines - 7/23/2024

I absolutely LOVE the agent I spoke with about my lost passport!!! So nice and friendly with her New Jersey accent!!! Love flying United airlines!!!
-Abby K.
A passenger of United Airlines - 7/23/2024

Thank you, thank you, thank you!!! We were on our way home from a once-in-a-lifetime trip and I would have lost all of my photos, plus my favorite purse. I appreciate whoever it was that returned my bag quickly and got it sent to me. Thank you again!!!
-Jamie G.
A passenger of American Airlines - 7/22/2024

Thanks so much. Your platform made it so easy for me to retrieve my belongings. I hope it was as simple for the hotel to ship as well. Big thanks to the Fountainebleau Hotel Las Vegas and to Chargerback!
-Aaron D.
A guest of Fontainebleau Las Vegas - 7/22/2024

Thanks so much for the wonderful service you provided me with! I am speechless! Thanks!
-Antonello C.
A passenger of United Airlines - 7/21/2024

I thought l would not see this shirt again. Thank you for finding it and sending it back
-Keith C.
A guest of Hampton Inn & Suites - 7/20/2024

The hotel staff and charge. Back were awesome. I received my lost items in 5 days and had everything returned! Thank you so much!!!
-Tammy B.
A guest of Jay Peak Resort - 7/19/2024

Thank you for the quick response and I will let you know when I receive the package
-Nancy M.
A guest of Fairmont Austin - 7/19/2024

I think there’s not much more your service can provide! It was most excellent! Maybe lower shipping rates? How ever! You all kick Ass!
-Tyrone Y.
A passenger of Alaska Airlines - 7/19/2024

Excalibur very prompt in recovering and mailing material that is left behind by their customer.
-Christina Lara F.
A guest of Excalibur Hotel and Casino - 7/18/2024

I thought it was a scam - but thank you I have gotten my item back in which I left on American Airline.
-Steph J.
A passenger of American Airlines - 7/18/2024

The staff at residence Inn was quick to respond and follow up
-Jennifer E H.
A guest of Residence Inn Joplin MO - 7/18/2024

So very grateful you found my daughter's camera - thank you, thank you!!
-Mary B.
A passenger of United Airlines - 7/17/2024

You guys were amazing. Y'all found our item when we thought we left it at the airport and followed up to let us know. I didn't even think of calling the airline. Thank you so much. We are a family of poor means and the camera was donated to my kid. We would not have been able to replace it. THANK YOU!
-Brandy Y.
A passenger of Alaska Airlines - 7/17/2024

I was very impressed with the quick response my lost and found form. Obviously when you've lost your critical documents it's very upsetting. I heard from you the very next morning! ALL of my lost items were returned and I am very thankful!
-Alberta O.
A guest of Great Wolf Lodge Minnesota - 7/17/2024

Wow, that was an amazing experience. I’m so thankful that you found my lost item. The entire process was very smooth!!
-Katie H.
A guest of Mandalay Bay Delano Lost and Found Dept - 7/16/2024

The person who help me with a wedding ring I left in my room was extremely helpful
-Wes J.
A guest of The Edgewater Hotel - 7/16/2024

So nice and happy to help! Great communication and the process was so quick and easy
-Abby F.
A passenger of United Airlines - 7/16/2024

I was surprised and delighted to get your email that you had found my device and proactively reached out. Its is a big deal. I didn't even try to find my kindle because in the past and with other airlines it has been so painful. A great improvement for customers. Every airline, hotel, and driving service should adopt this. Thank You. Use this quote if it is helpful Dan
-DAN F.
A passenger of Hawaiian Airlines - 7/16/2024

I’m so happy to have my lost IPad found and returned to me!!! Thank you
-Patricia F.
A passenger of American Airlines - 7/16/2024

The most efficient and best experience I have ever had. Thank you!
-Sudha V.
A passenger of United Airlines - 7/16/2024

WOW. I have never had faster and more efficient service in my life from an airline. American Airlines forever!!!!!!!
-Kathryn B.
A passenger of American Airlines - 7/15/2024

Very speedy response to my claim. Like the feature of posing a picture of the lost item.
-David M G.
A guest of Eldorado Hotel Casino ATTN: SECURITY L&F - 7/15/2024

this feels like a scam, since i had no choice and you basically kept MY stuff that TSA took without my approval or knowledge. horrible experience
-Hernan
A passenger of United Airlines - 7/15/2024

Thank you very much for finding my lost item. I very much appreciate the hard work and diligence from the WestJet team to locate my item and it’s in the process of being returned to me! Thanks again !!
-Brent D.
A passenger of WestJet - 7/15/2024

I am so happy that Alaska Airlines found our kindle. I thought it was totally lost, but with the diligence of Alaska Airlines staff they found it. That is no easy task. THANK YOU SO MUCH!!!
-susan V.
A passenger of Alaska Airlines - 7/15/2024

Chad at Omni ChampionsGate is incredible! He was quick to respond to my inquiry and was easily communicating with me and was able to quickly find my list items. Cannot thank him enough for his honesty and professionalism.
-Shannon
A guest of Omni Orlando Resort - 7/14/2024

Thank you
-Barbara K.
A passenger of American Airlines - 7/14/2024

Thank you!! So happy to get my item back!
-Carol H.
A passenger of United Airlines - 7/13/2024

My lost passport arrived at my home exactly when I expected. Thank you so much for a terrific experience!
-Anthony M.
A passenger of American Airlines - 7/13/2024

I can believe it! I feel so blessed and so excited. This is a great service from the lost and found service. It is just beautiful. I lost my phone and never thought I could find it again, but lo and behold I have it headed to my home. Thank you
-Daniel B.
A passenger of American Airlines - 7/13/2024

Thank You SO Much!!! We really appreciate that you have this lost and found system and so appreciate you finding not only the one stuffed animal reported, but another stow away! Your service is amazing and on top of a magical visit to the Grand Canyon, we are so impressed with this level of customer service. Thanks again!
-Michelle W.
A guest of Grand Canyon National Park Lodges - 7/12/2024

thank you for getting this pouch back to me, won't forget it and be 100% more careful, Good Job
-Carolyn
A passenger of United Airlines - 7/12/2024

Merci pour votre réactivité.
-François
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 7/12/2024

Tony is awesome! He stayed with me every step of the way in recovering my lost item. Thank you for your help and I wish him the best!
-Isabel K.
A passenger of American Airlines - 7/12/2024

I am extremely pleased with the service I received from Ms. Williams in Security. I received my items in a very timely manner.
-Gretel J.
A guest of Galt House Hotel - 7/11/2024

Thank you so very much for finding my items I had given up hope of getting them back. I really really appreciate everything you have done. We will see you soon.
-Kaye A.
A guest of Harrahs Cherokee Resort - 7/11/2024

Thank you
-Sharon P.
A guest of The Hotel Hot Springs - 7/11/2024

Received my lost item today!!!!!! All is there and arrived in great shape. Thank you so very much!!!!! . Thank you to Our room steward Mariner of the Seas cabin 9643. May 6 2024 sailing from Galveston !! Please acknowledge him and my greatfulness!!!
-Bert C.
A passenger of Royal Caribbean International - 7/10/2024

Thank you so much for your help and frequent contact!
-Nancy C.
A passenger of United Airlines - 7/10/2024

Excellent and very fast service. Great communication. Thank you!
-Cesar L.
A passenger of United Airlines - 7/10/2024

our bag was delivered in 2 days. The woman we worked with, unfortunately I didn't get her name, was extremely helpful and kind. Thank you and please thank her for me.
-Matthew D K.
A passenger of Celebrity Cruises - 7/9/2024

I received the misplaced iPad. Thank you very much, and particular thanks to the United Airlines lost and found people for their diligent work.
-Edward F.
A passenger of United Airlines - 7/9/2024

Thank you for everything. I was not too worried as it is an old wallet and I have my id and major credit cards stores in my cell phone, but I am thankful it was found!
-Kamina L.
A passenger of United Airlines - 7/9/2024

By far the best customer service. I appreciate your quick responses and getting me my item. Even though it is just being shipped the process took less than 24 hrs. The young lady I spoke to, I appreciate you.
-Christina Sanchez Y.
A guest of New York New York - 7/9/2024

it is already a magic that the lost can be found
-Yikang G.
A guest of Yellowstone National Park Lodges - 7/8/2024

I'm elated that my computer was found and sent on its way back to me so quickly. That's great customer service!
-Lloyd L. L.
A passenger of American Airlines - 7/8/2024

What great service from everybody I want to thank you all
-Frank H.
A passenger of American Airlines - 7/8/2024

Thank you for sending my items that I left behind. I received them promptly and the process was very smooth.
-Constance W.
A guest of Hilton Grand Vacations Club at The Flamingo - 7/8/2024

Everything is and was what was expected . Nothing but the best from this company . Thank you !
-Jenn
A guest of Cedar Point - 7/7/2024

Thanks for responsiveness. The App has worked really well, in securing my lost item!
-Kara S C.
A passenger of United Airlines - 7/6/2024

Thanks so much for the quick response to my lost item what a great person you have working on the weekends
-nita D.
A passenger of Sanford Airport Authority - 7/6/2024

Thank you so much! Really appreciate all that was done by everyone. It takes a village.
-Pat
A passenger of United Airlines - 7/6/2024

Very impressed at how he all handled the passport that our daughter left behind.. Very professional, and this speaks well to American Airlines.
-Steven R.
A passenger of American Airlines - 7/6/2024

I work with Curtis at the hotel he was very helpful and kind!
-Martha P.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 7/5/2024

I appreciate how your team worked effectively, diligently, and professionally to find my watch!
-Iesha C.
A guest of Universal Orlando Resort - 7/5/2024

Thank you! When I realized that I had left behind my Boox Palma e-reader on the plane, I gave up hope of getting it back. So, to get an email out of the blue offering to send it back to me was a huge surprise, and a very welcome one! Thank you!!
-Matt
A passenger of United Airlines - 7/5/2024

Your site is AWESOME!!!! So easy to use! Thanks Aimee
-Aimee
A passenger of Louis Armstrong New Orleans International Airport - 7/5/2024

We are so grateful that you found these very expensive prescription sunglasses and took the time and care to get them back to us!! Thank you.
-Rich P.
A guest of Omni Mount Washington Resort/Bretton Woods Ski Area - 7/5/2024

It was an amazing experience! I spoke with a woman in the lost and found area at the Charlotte NC airport today about an item that got misplaced when I went through the area where the passengers have to put their carry on items in the tubs and they go through the scanner. I flew from Charlotte to Phoenix this morning. The item was my monitor for my pace maker so of course I was upset when I got home and it wasn’t in my bag! Anyway! The woman I spoke with (and I wish I knew her name) was exceedingly kind and really went that extra mile and found my monitor! She then arranged for it to be shipped to me! You can imagine my relief! I am so impressed with the service and attention I received. I want to thank you for your wonderful kindness and excellent service! Nice to know there are still such nice people in this world! Excellent customer service!
-Karen C.
A passenger of Charlotte Douglas International Airport - 7/4/2024

Merci beaucoup d'avoir retrouvé mon téléphone.
-Eric R.
A passenger of Air Canada - 7/3/2024

Your customer service has been incredibly efficient.I did not report the loss of my reader book thinking that was lost at the gate in Chicago. You found it. Found my name inside, Finding my name in the passengers list. Finding the email address of the booking person. This is what we call "Customer Service". Incredible. Congratulations and thank you.
-claudio C.
A passenger of United Airlines - 7/3/2024

I want to give my thanks to the cleaning crew on finding my MagSafe wallet and Fernanda who was quite pleasant to talk with on setting up the return. Great customer service!
-Howard S.
A passenger of United Airlines - 7/3/2024

You all were very helpful. Thanks you.
-Jeffrey M.
A guest of Universal Orlando Resort - 7/3/2024

I literally can’t thank you enough for the return of my ring which was my 50th birthday present from my late husband. Everyone in your department was very generous with their time as I was checking in with them several times a day for the three days prior to my leaving to come home. The day I left I filled out your QR code form and made my peace with never seeing my ring again. When I got your email I was speechless. When the package arrived and it indeed was my ring I gave a prayer of thankfulness and gratitude for people who care. Thank you again and I will miss The Mirage as I’ve stayed with you for many years. Heather
-Heather T.
A guest of Mirage - 7/3/2024

Thank you so much for returning my Kindle Fire!!!! I’m so happy to have it back!!!
-Frances S.
A passenger of United Airlines - 7/1/2024

United Airlines - via the team in Portland Oregon - provided outstanding customer service.
-Helle W.
A passenger of United Airlines - 7/1/2024

Thank you for all your efforts in returning my items. I truly appreciate it. Teddie
-Teddie A.
A passenger of Alaska Airlines - 6/30/2024

Thanks for returning lost item promtly.
-Velma L.
A guest of Freehand NY - 6/29/2024

Thank you very much for your swift handling of my lost bag claim. I do appreciate that it was found rather quickly
-Cynthia L.
A passenger of Royal Caribbean International - 6/29/2024

I am very impressed with how quickly my item was found and how efficient the process was to have it sent back to me. I honestly thought it was gone for good!
-Jason M. W.
A passenger of United Airlines - 6/28/2024

Finding and returning my lost item is a really big deal to me. I know it’s time consuming and difficult. Your efforts show a real commitment to doing what’s right and to great customer service. I’m very grateful and I thank you so much.
-Seth J.
A passenger of United Airlines - 6/28/2024

Thank you so much for reaching out to return my item. I feel big bbn or small the care you took to let me know I left something behind speaks volumes. Honesty and Loyalty still mean alot to me. You are amazing. Sincerely, Linda Long
-Linda L.
A guest of Yellowstone National Park Lodges - 6/28/2024

We left our iPad in the boarding area at Dulles Airport. We notified UA lost and found as soon as we could. We really didn’t think we would ever see it again, but about 3 weeks later we get a message that it was found. For a nominal fee our iPad was returned safe and sound. Thenk you soooo much UA!
-Dan O.
A passenger of United Airlines - 6/28/2024

Thank you very much we are delighted to get the Nintendo back you all have been great Henry
-H R.
A passenger of American Airlines - 6/28/2024

Thank you so much for your prompt response. You have demonstrated what true service really is! THANK YOU, THANK YOU, THANK YOU!
-Martha G.
A passenger of American Airlines - 6/27/2024

Great service to return an item so quickly.
-Helen K.
A passenger of Air Canada - 6/27/2024

Thank you so much for all your work in locating my ipad succesfullly. Really appreciate that I can reunite with my item. Thank you!!!
-HUASHAN F.
A passenger of United Airlines - 6/27/2024

Thank you for the help and service to find my lost phone, I didn't think I would get it back, but your employee was excellent and a pleasure to talk to. Great Job!!
-Michael W.
A passenger of American Airlines - 6/27/2024

Wonderful service! I honestly thought my computer was gone and was exceedingly upset with myself for losing it to begin with. But your team came through and gave me a fantastic B Day present by finding it. I wish I could send the honest person that found it and handed it in a little thank you gift. Not sure if that is allowed?
-Remi P.
A passenger of American Airlines - 6/27/2024

Très bon service
-Bérubé, P.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 6/27/2024

Thank you for finding and shipping my kindle!
-Becky
A passenger of United Airlines - 6/27/2024

Very nice service I drop my wallet in plane and they call in morning and process everything I am getting all my cards and money
-Bhaveshkumar P.
A passenger of American Airlines - 6/27/2024

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