What can we say - people love
Chargerback Lost & Found software!

THANK YOU !

I am SOOOOO HAPPY! Thank you for finding my iPad!

Received in good order and thanks for arranging same.

Wonderful job done by the gentleman in the American Airlines Security office! They could not be more helpful are nicer and we're a pleasure to speak with. And kudos to the cleaning crew that found my iPad board the plane! Thank you very much.

Excellent correspondence, item was recovered and shipped. Thanks much

Very fast shipping

Amazing service! Speedy response! 10/10

I honestly thought that I would not get my phone back after losing it on a rollercoaster. But, I Did! This was a fast and easy process

In the past, leaving something on a flight has been frustratingly and sadly like losing it to a black hole -never to be seen again. What a very pleasant surprise this time, where the pilot and flight attendants on my connection flight confidently guided me on how to proceed with locating my iPad, speaking with the friendly, helpful lost luggage attendant in Calgary who helped me to put in the lost item report and explained the process to me, cautioning me not to worry if it took a couple of days for results as it was currently the weekend and how the item would be returned and why, and lastly the very pleasant thrill to receive the ‘ it’s been found’ email and it’s clear instructions on how to proceed in order to get the item sent along. Complements to everyone who set up this lost item return process. I am thrilled with the results and a big thanks to everyone who has helped along the way.

Thank you so so much for finding my keys! I had completely forgotten about them up until the notification that they were found. I greatly appreciate the efforts made by the staff to find them and I’m very glad I’m getting them back.

Thank you so much for sending back the item my daughter forgot at camp. The rep was very nice and responded in a timely manner.

I’m very happy, this was amazing I lost my iPad on Tuesday and I got this back on my office by Friday very happy thank you very much

Wow!! This is the very first time I have lost something g on vacation that it was found. The app was easy to use and I didn't feel forgotten

Thank you ever so much, I haven't had my Kindle that long, it has all my reading material, a couple of videos, and my games. Thank you, thank you.

Super super super fast response. Thanks and I appreciate you getting my personal items back to me ASAP.

Thank you very very much for returning my portfolio!!!!! John

Finding my lost item and getting it shipped to me was an easy process. The security team was very helpful and quick to respond. They even called me to verify the correct mailing address . It is my responsibility to check for all items when checking out. If I should leave anything on future visits I have confidence that the security team will get it back to me. Thanks for a great experience to get my lost item back. Sincerely, Charlotte J.

Awesome Service! Thank you for finding my phone!

Thank you so very much. I am so happy that my necklace was turned in and that you were able to ship to me. I am truly grateful. Thank you thank you thank you.

Thank you for your prompt help!!

Thank you for such great customer service!!!

The staff was super friendly and helpful, I got my item back.

Shipment was happily received in great condition! Thank you!!

I am very impressed with your service. It's just another positive about Marriott

Thank or your diligence in locating my IPad. It is great fully appreciated.

my jacket arrived yesterday in Monnickendam. Thanks for your good services.

Easy to file the loss report. The follow-up communication came soon and often. And my item was delivered quickly. Thank you American Airlines!

I was Surprised and very thankful to find out that I was able to get my stuff so fast and so efficient Thank you again

The fast response and the best service!!

Thanks for such a speedy return of my iPad! I had it within 2 days of contact. Forever grateful! Teresa Willians Teresa Williams

Thank you for the great assistance.

Hi, I want to thank you for your professional and very efficient service. I appreciate the fact that you have to handle large quantities of lost items, and really appreciated receiving a prompt response and delivery so fast. Keep up your great work, forgetting personal items is stressful and getting them back is so grateful!! Thanks!!

Thank you so much!! my item was found and mailed to me. I appreciate it so much!!

Thank you so much for finding my lost wallet. This type of lost and found report works. Thank u all who helped

Thank you so much for finding and returning my item!!

Thank you so much

We lost a ukelele on a flight from Hawaii to Dallas. Within 24 hours, the uke was found and was being shipped. Thanks so much.

I wish I remembered the name of the lady who helped me, but she was so friendly and helpful and made this process so easy. She definitely deserves commendations for her friendly disposition and awesome customer service

All the people I have delt with have been very helpful. Thank you

United’s process for handling lost items was terrific. Lost item form was easy to use and I received regular updates on status. Thank you

THank you

I was delighted and pleasantly surprised by the efforts to find my lost item and the expeditious manner in which it was handle. My deepest appreciation to the Hilton Chain. Great service!!

Thank you so much for your assistance finding my ipad! I cannot believe someone found it and actually turned it in, AND that AA was able to locate it. Unbelievable! Many thanks!

Thanks got my package YEA YEA

I’m in awe of the swift service and the professionalism demonstrated by the female staff. Very impressed!!

Thanks for your prompt response. You made a difference in my life and restored my faith in humanity. Wonderful job!!!

I appreciate the quick response to my request about my lost ID. I am thankful for the person who turned it in with the contents intact.

The lost and found process was great. Thanks for the help.

While on vacation my passport felt out of my back pocket while I was reaching for my phone. I realized it was missing, but due to connecting flight I did not have time to retrieve it. I reported it to Lost and found. My passport was found and shipped to my home. All the while I was kept informed via email and shipment tracking. Having my passport back by the time I returned from vacation was critical because the day after I return from vacation I was flying out to Guyana for my job. Thanks a ton.

Thanks so much for returning my tablet!

I know it took quite a while for my lost iPad to find its way home, but nevertheless it was a wonderful surprise... thanks for not forgetting me and helping this loss come to a successful conclusion

OMG, We are amazed that you found my daughter's lost glasses. She was sure they fell off the platform. I was impressed with the updates on the status of looking for them. I must admit I was a little doubtful that the glasses you found were my daughters, considering your volume of people. BUT, yes they were hers and without a scratch on them. Quite amazing!! Great customer service. Thank you

Ralph was amazing! So kind and helpful. Incredibly incredibly grateful!

Quickly taking care of. Great Job and thank you!

Thank you so much for your assistance. I figured finding my tablet was a shot in the dark. Everyone has been extremely helpful and so nice. I have several family members who work for the airlines and I understand the pressures of the business. Thank you again!

Thank you so much.I arrived in Japan safely

HelloJust wanted to say what an amazing service you provided. I logged a request for lost sunglasses and money, and everything (although a check rather than cash) was provided in perfect condition and in good timing. Thanks you so much for this and it really feels why you get better service from a great hotel like Ceasers, it definitely will positively influence my choice of Vegas hotel in the future.All the bestNeil

Thanks for such a quick helpful reply to my lost IPad . So pleased that you found it so quickly!Teresa W.

A million thanks for finding it and returning my iPad. A special thank you to Tracy who went the extra mile on my behalf in tracking me down. You are amazing and extremely kind and thoughtful. THANK YOU. Marsha G.

Thanks for the expedited service and attention to detail. Todd J. made the impossible possible. Thank you very much.

I received my missing iPad today. It functions just fine and was packed very well. Thank you for finding it and sending it to me. I thought it was gone forever. This saved me considerable money and aggravation. Again, thank you so much!

Thank you for finding mine camera and shipping it to me. I received it today. Thank you

The return of my travel mirror was a seamless experience!! I am so pleased with the prompt service. Now I have my mirror for my trip to Europe on Saturday!! Thanks to everyone for their help!!

Great job on quick response and thank you for finding my iPad.

You all are wonderful. I appreciate your diligence a d will sing your praises every chance I get!

Thank you so much for getting my laptop back to me. I really appreciate it!

I genuinely was not anticipating on getting my phone back, simple because of the circumstances. However getting an email stating they found my item was just the cherry on top of an already great day. I truly appreciate all the time and effort that went into finding my phone. I will DEFINITELY be back

I received my phone today. Thank you for the good service.

Thank you so much! You are my hero.

Thank you!

Thank you so much for the return!

I received the item. Thank you

Well done! Received my items back that I left in my room. Thank you so much!

Wow! Great web site, great service from personnel at Hilton. This type of prompt professional service is why we stay at Hilton

Today, the package is arrived without trouble.Thank you very much for your cooperation at this time.I greatly appreciate you.

Thank you to all for finding my left behind bag. I am very appreciative of your efforts. This more than makes up for missing luggage in Maui. Julie was very pleasant on the phone and very helpful. Thank you again. Your very loyal customer,Bill N.

Excellent service! Very convenient and efficient. Loved the email updates. Well done! Received my Rx reading glasses within 10 days

Excellent service!

Thank you so much for all your hard work! I totally appreciate all of your persistence and effort to find not only my keys but all of the customers. Thank you!

I cannot say thank you enough times for this quick resolution!! I was just sick thinking I lost those keys, much appreciation to whoever turned in my keys and the vigilance in getting them found and shipped!!

Thank you so much for having a phone number to call for my terminal and such a great actual person to speak to right away. Can't thank you enough!

Thank you a million times I ever.

Excellent

Thanks for sending my binoculars

Thanks for sending my binoculars

Thank you so much! I appreciate all the effort and work that you spent finding my iPad. Thanks again!

We really want to thank you !We got our item back !May the Lord bless you all !

Good service.

appreciate that my item was found and all materials returned to me. Thanks for your service.

Glad you found my laptop. System is pretty easy to use.

Wow, what an awesome surprise. I lost/left a bracelet at a casino 2 weeks ago, but didn't realize until a few days ago. I filled out the form thinking it was hopeless, but... voila! I got a phone call this morning saying my bracelet was found. I easily filled out the return shipping form and have already gotten a tracking number.Thank you! Thank you! Thank you! I have tears in my eyes, I'm so relieved.

Incredibly easy, efficient, and timely process. Item was found and shipped within 2 hours of initial contact request. Comforting sequence of events. Thank you!

Thank you for your excellent service! I’m very appreciative of how quickly I was notified that my iPad had been found. The process to arrange shipping was super easy, and I couldn’t be happier! Thanks again!

So thankful you found our lost item and were able to ship it back easily. Great service, thank you.

I am so impressed that your system worked and my airbuds were found!! Thank you, Deborah

I can't explane how much attention you all have paid to finding me and getting me the item I left on one of your planes....it goes beyond what I expected...thanks

Great service and thanks to cleaning crew who took the folder out of the seat pocket and did NOT throw it away!

Great job, thank you very much!

I received my package today. United Air was very helpful locating it for me and sending it to me. Thank you very much.

The FedEx truck just dropped off my lost wallet. Everything was there and indistirbed. I can’t thank you enough for your efficient handling of our claim.

My congratulations on the quality of service provided to me on my lost laptop. Attention to details, prompt answers and recovered item, is the best of answers a customer can expect. Excellent service.

Awesome Job....Quick and efficient..made my day!!!

Thank you so much,

Thank you so much for the speedy finding back my I Pad ..appreciate it very much.

Thank you for your efforts in locating my lost laptop computer. I greatly appreciate it.

I just wanted to thank the whole staff, starting with the very nice lady whom cleaned our room daily and the front desk personnel for being so polite when I asked about the jewelry I left behind in the safe, not to mention your lost and found associates whom located my jewelry, I can’t remember their names but they were very professional and polite as well. Thank you all so very much for delivering my jewelry, it’s good to know we still have honest people out there. I Love The Hard Rock food and service I Rate it a 10. Keep up the good work!

Thank you so much...I appreciate you contacting me when I left several pieces of clothing in your hotel....I had a wonderful stay, and will surely recommend you to my traveling friends.

Awesome service! Quick and Easy!!

Super response and world class service

Thank you so much for finding my lost headphones and shipping them to me! Great service, fast and well done! Michael

Great Service, Great People. Thank you very much

My husband had asked me to give him the Kindle. I said he had not given it to me. Then I looked at the email, and saw the notices that you had it at your facility! Extremely quick notice, much appreciated. I check prices of Kindle, and was more than happy to pay you for shipping it to us! Outstanding! It arrived yesterday!

Thank you everyone for helping me to get my items that I left in the safe.All were received today and perfect!Thank you again!Tonya F.

I am so delighted that you found my phone and it's being returned!!! Way to go United!!!! I'll update when it is actually received but am fully optimistic! Thanks so much!!!

Appreciate efficiency of the process- thanks

I would like to express may great thanks to the person s honesty in handing in my wallet it restores my faith in Human nature and also your quick response to my email re lost wallet many thanks for a job well done

Thanks a million! C

Thank you so much to the team, you guys do an excellent Job!!

Thank you so much for your assistance with returning the item that I left in the hotel room. The staff members at the front desk were extremely kind and understanding!

So incredible how fast and efficient the process was. Thanks so so much! My faith is restored in people!

Thank you!!!

Frank with the terminal 8 lost and found was AMAZING! He quickly found my laptop and was so sweet to work with over the phone. THANK YOU FRANK! You really made my week and I appreciate how cheery and professional you were. Yay!

Thank you so much for your help in locating my clothes I know it’s not much but I mean a lot to me so I thank you from the bottom of my heart

Thank you so much for the quick and courtious service. Nora was an excellent customer servce represenative.

Thanks so much!!!

Even though I had to pay, I was very glad to have my shoes return to me. The company was very efficient in taking care my shoes. O really appreciated their help and didn't realize that the company existed.Thanks again for your help.

I received my list item in the package. Thank you very much.

Outstanding customer service. Thought we had lost new iPad for good. Thank you! Thank you!

THANK YOU to the dedicated team at United Airlines for finding and notifying me that my laptop was found and then being so efficient in the immediate shipping. This kind of customer service leads to a loyal customer!

I never thought I would ever get my phone back. Three days later I got a call that it had been found! Thank you so much!

Thank you so much for contacting me concerning my lost Kindle. I thought it was gone forever! Great service on this!

Item arrived safely and was well packed. Was good to follow tracking from Seattle to Perth

Many many thanks for the up-to-date information on when and where my shipment is.

Didn’t realize that I lost it! Thanks to AA and the system for bailing me out!

Overall a good experience reclaiming my belongings. Thank you.

I’m so thankful for the service that this company brings into the public. All my gratitude to you

Truly thankful for your assistance in locating my cell phone. The people who contacted me were very helpful.

Great job, you have saved me a lot of grief .I am working out of town for weeks now i don't have to try to get a new driver licence. thank you

Good system and it worked. Can’t ask for more

Thank you so much for finding my 11 yr old's phone. He took many pictures on our 12 day vacation, so we was very sad last night. Fortunately it was found!! Just sad that we left town late last night without getting it in person. Thanks for your efforts!!

Thank you SO very much for finding and notifying me of my lost item! I am extremely grateful

Excellent service

I am absolutely amazed at the honesty of your employees and staff for finding my belongings I left behind. Thank you so much you all rock!!!!:)

Thank You guys. The PHL baggage team is was very helpful.Kudos to WAYNE at Baggage loss dept with AA at PHL. He persoanlly walked all across the airport to help track down my laptop.

Very thankful for the honest staff at the LINQ for turning in and returning my wedding band. I believe the gentleman I spoke with yesterday is named Robert who was very kind, and reassuring (and prompt). Thank you so much! This means more than I can say. Sherry C.

Thanks and as soon as possible would be appreciated

AA was just amazing!! Several people gave me numbers until I reached the right person. Ralph verified he had my items, went through the security check to identify both, packed them up and shipped my items FedEx overnight. We could not be more grateful and relieved. Another reason we are loyal American flyers and CC holder. Many thanks and great appreciation for the outstanding customer service. A special thanks to Ralph!!

Buenas tardesMi agradecimiento por el servicio de excelencia en su departamento de loss and found. Gracias por la prontitud de envío.

You guys rock! Thank you, thank you!

Thank you American Airlines for locating my passport and sending it back to me. Happy!

Thank you all so very much for tracking down the lost tablet for me. I am very impressed since I have never recovered a lost item before. Kudos to AA from an Ex Plat flyer.

Thank you all at Spinaker Resort in Hilton Head! David and I look forward to getting his watch later this week. This process seems to work well.

Really a wonderful service, I appreciate the way you have resolved the issue by giving on time information and you all made me happy.

WHO CAN I THANK ??? YOU GUYS ARE AMAZING! My sick parents can only call this number.....and it means the world to US that I can have my phone back this quickly! I would love to send a card to someone personally to show my appreciation. THank YOU SO SO MUCH!!! Barbara L.L.

Thank you so much for providing this web site and searching for my items. I am very impressed with your follow up- and relieved to find my things!

Appreciate your quick response. I did receive my Cpax machine and was pleased with the way Air Canada handled the situation. Thank you!

Thank you for your prompt response. Received the item in a timely manner

Excellent service from the supervisor at MIA American Airlines lost and found. I was very impressed and am very grateful to him for his help and patience. Thank you.

My item was returned in perfect shape. Thank you all so much for everything.

received the clothes I mistakenly left in my rental. Thank you so very much for such quick service!!

Thank you very much!! Very grateful AA was able to find my lost item and nice app to allow to file claim and be kept aware of progress.

Thank you for your search and restoring our property. Good work!

The person on the phone was wonderful. After we hung up I expected to hear back in a day or two but hear back within 30 mins that the item had been found. For what started out as a disaster, this finished as a great experience.