What can we say - people love
Chargerback Lost & Found software!

Got my goodies quickly. Thanks for the help.

thank you so much: my prescription sunglasses my medication and my dog medication my make up and on im so grateful

I lost my bag Friday by leaving it in the Maple leaf lounge and was phoned by a very nice man on Tuesday evening May 13 that it was found and being shipped. He was delightful on the phone and very helpful and reassuring. The system worked well. Thank you

Thank you so much for your help in responding to and retrieving my watches which have a huge sentimental value to me. I am truly grateful and appreciative of you and your team!

Thx for finding my hearing aid charger & mailing it to me

Thank you so much .

United and chargerback were awesome. I filled out the form for my lost wallet the morning after my flight and two hours later I got a call saying they had my wallet. Maybe an hour an hour and half later it was ready to ship.

Thank you very much to agents in Lost and found for help to me in found my documents

Lost items returned. Thank you so much for all of your help!

Thank you for your help with my cell-phone. I knew exactly where I left it and thank the cleaners for turning it in. Thanks Doug Graham

Thank you so much for all your efforts to find my IPad!

This was such an easy process and I’m very thankful to get my items back

I just wanted to say thank you so much for finding all my belongings that I left behind. They were very important to me and I’m so happy to have them back. If there’s any way you can thank whoever found them and kept them safe I would really appreciate that. Thank you so much.

My lost prescription glasses have arrived due to the diligent and professional research work performed by Yosemite's Sandra Estrada. Thank you very much to everyone involved.

Thank you for doing such a great job getting my glasses back to me what a stand-up company. Thank you

Received the lost watch and came quickly within 10 days, pretty much! It was packed really good and came in perfect condition.

The person at Union Station in Washington DC hoop, notified me that they found my bag that I had left on the train was unbelievably helpful and kind. She had left a voicemail and when I called back the next day, she answered the phone greeting me by my first name. She was so happy to make sure I got my items back and I hope she gets recognized for her fabulous customer service.

The service was spectacular. You located my phone and wallet combo in just a little over a day and I had it back with in two days, waiting for my check from the cash that was in it and I will be great! The service was beyond great and all was very efficient thank you

quite helpful !!

Thanks for your efforts. A seamless and easy process. Good work

Thank you times 100 for the prompt response and delivery of my wallet!!!!!

Phone arrive in good condition early This afternoon 5/7/2025

I'm so grateful to American Airlines for finding my lost bag and getting it back to me. I thought it was lost forever, but thanks to a couple of wonderful employees, my worries are over. Top shelf service all the way around. That's why I love American Airlines.

THANK YOU!!!! You were prompt and thorough and did a great job of packaging. Because of you, my brain is complete again!

Thank you!

I want to thank you for finding and returning the items I left in my Conrad hotel room closet! Not only did you return the items I entered into the lost items form, but you also found and sent two items I totally forgot were in there! I appreciate the attentiveness by the cleaning staff, who clearly kept my items together, as well as the concierge and lost and found team in helping process my request. Thank you so much!

We have come to the Lagrange Great Wolf Lodge three times now and every time has gotten better and better. This previous time, I left the room without grabbing my wife's pillow. I put in an item into the lost and found report and the next was given notice that the item had been found. Everyone with the organization there has been more than accommodating. Such a level of professionalism and the general mood is very greeting. Thank you to the staff of the Great Wolf Lodge for establishing a desirable place for us to take our family.

Thank you soooooo much for getting my iPad back to me! I use it for home and work so am incredibly grateful for it’s return!

Thank you sooooooooo much. I will be relieved when I have it in my hands but just knowing that you took the time to find it and it’s on its way makes all the difference in the world. I’m grateful because I live in Bakersfield, CA and the trip would be too much for me to take again! Debbie

Thank you so much for sending back my cell phone which I lost in my recent travels. I received it as expected. You're lifesavers and I appreciate all you did to return it back to me. THANK YOU!

My lost belongings arrived today. Thanks so much for having this wonderful and prompt service!

Elzarijah is very kind and patient to help me out. She is the best.

Thank you so much for sending my keys to me!!! It would have been quite expensive to have had a replacement made for the Toyota remote key. I appreciate you taking my keys to Fedex, and they arrived exactly when promised.

The management of this problem was so smooth and straightforward - it made this a much less stressful situation. Heartfelt thanks!

I was really worried about y lost item but thanks to this website i got it back and fast. i'm thankful for this service.

Thank you for your help with locating and shipping back my laptop. You really made me feel that me lost item was important to you. The communication I received was top notch.

Thank you so much for finding my mini pad. I got it back today!

This was such an easy process and was very easy to check in on the status of my item. The Royal Caribbean team was able to locate my item and get it in the process of getting shipped back very quickly, which was such a huge stress relief!! Thank you to everyone!!

We want to express our sincere gratitude that our daughter's beloved "Violet" was found. This stuffy (stuffed animal) saw her through many therapy sessions and sleepless nights. Violet is very important to our daughter and a reminder to us of how strong our daughter is. Thank you to all involved with getting her returned to us!!

Thank you SO MUCH for finding and sending me my ipad!! I received it today.

Thank you. Very efficient. 'Jennifer' at Amtrak was wonderful.

We had a very pleaant and nice experience overall

What an incredible service you provided. I am very happy to have my misplaced item back! THANK YOU!

Thank you for the update! I appreciate your feedback and am waiting patiently on receiving my backpack. Thank you!

THANKS! What wonderful service you've provided, appreciated SO much, I needed my glasses and I inadvertently dropped them at my seat on the plane. With gratitude, Constance

Ruth was so so helpful

I was greatly amazed by the speed of response to my claim, I did not expect to be this quick! You guys rock!! Thank you!

Thanks to Carl at chargeback and United I will have my phone back. Carl went above and beyond in fixing the problem I was having with the return...after many emails I was able to pay my shipping. A problem that was entirely my fault for not catching the error in zip code. Thanks again to Carl and all the many people involved who did more than just their job. Suzy charbonneau

Was very pleased with the efficiency of how Hilton handles lost items. It is a great service and we are grateful for how quickly our left items were returned to us. Thank you!!

Great experience and service from United. I fogot my wallet at airport and United was able to find and ship it to me.

Wow so impress that plane crew found my phone and turned it in to lost and found ? So that when I called I was thrilled to be able to get it back . We are sold on American ! Thanks from Holly and Dave F.

Thank you so much for returning my phone that missed going in my bag at my feet when I got up to get off plane ! I’m telling all friends to use your airline !

Rose Lowe was exceptionally patient, professional, and kind in helping with mailing my left items from the Grand Canyon back to me. She's amazing! Thank you Rose!

Results, process and service were outstanding. This will make me more inclined to choose American Airlines in the future...

The staff at Las Palmeras are life savers! Thanks so much for finding and shipping my granddaughter’s beloved stuffed penguin!

Thank you so much for finding my ipad and having it returned to me. I didn't think I would see it again. Again many thanks. Cathy

I appreciate the recovery of my lost wallet; the return of my identification provided significant reassurance.

Thank you!!!

Exceptional experience with this company. Within a day I received a call that my bag had been found. The officer I spoke to was great.

My lost item was returned via FedEx today. Thank you so much for solving this situation for me in such a professional and timely fashion.

Dennis with United lost and found helped me track down my mom’s lost phone. Despite initially being unable to reach anyone at the airport on the day the item was lost (FYI there is a Denver lost and found phone number that just hangs up - why is this a thing??), his communication on the day the item was confirmed found was super thorough, and helped to expedite the item get back to NJ. Thank you so much for your help, Dennis!

I want to recognize the outstanding customer service I received from the Security/Lost&Found team at the Virgin Hotel in Las Vegas. There are times in life when you are dependent on people you don't know personally, and it can be very emotional and difficult. Such was the case, when I mistakenly checked out of my hotel room last week and in the darkness I left behind a laptop computer. Thanks to the exceptional and timely follow-up from Andy, Analisa and Paul (and perhaps others) they were able to retrieve my lost item and coordinate getting it shipped to me. I spoke with them on the phone on multiple occasions and they were exceptionally helpful and they solved my problem. They probably do this on a daily basis in their roles, but to me they were beyond outstanding and I am tremendously grateful for their fantastic customer service and follow-up. I already was leaving with great feelings about the Virgin Hotel, but knowing such great people like Andy, Analisa and Paul work there, it just adds to those good feelings. A huge thank you to the team for helping me through a very difficult time!

Thank you so much. I am beyond grateful! I will definitely fly United more often!

You did a great job on finding and shipping my laptop back to me. Thank you very much!!

Sam was very helpful in getting our lost item returned and AA was helpful to find the lost i phone.

Thank you very much, for your honesty and efficiency in getting my Kindle back to me.,

I found your lost and fiend service to be easy and pleasant to use. The person ideal with was great. The cost for sending it back was responsible.

Best service ever! Thank you so much

You guys finding my CPAP was a LIFESAVER!!! It was found so quickly and the process was seamless. Usually when having to do these kinds of interactions online, it is difficult and not user friendly. This was a piece of cake! Thanks again

Yes I would like to thank amtrak and the Oakland Station for such impeccable help in returning my lost laptop and my laptop bag when I accidentally left it on the train. I will continue to use amtrak for all my travel needs and will be highly recommending any and all my friends and and family to use Amtrak. Thank you. Sincerely, Mr Morales

Thank you so much. My iPad mini was returned in perfect shape. Well done!

Dear Sir/ Madam, I have just received my laptop back, having left it on the plane. It is an Easter miracle for me, that everything was returned in good working order. I had just returned to the U S. from visiting my Mum who has not been well. I was very tired and distracted from my visit. Your efficiency and faithfulness in returning my laptop has made my year. It gave me one less thing to worry about. Thankyou, Kind regards, Avisi T.

I commend Jeannine from the shipping / security dept. She helped me by returning my step-watch to me and went above and beyond in assisting me. Thank you.

Words cannot express how happy I am to have my phone with all the photos taken in Leavenworth, Wa. Thank you to all who made this phone return possible!!! I am singing praises about Alaska in Airlines to everyone I know. I will be a returning customer.

My lost item was delivered! Thank you!!

Thank you I can’t believe I got my tablet back

We had given up on ever knowing what happened to this carry-on. We are very thankful it was found and that it will be returned. Thank you so much whoever helped with this.

I love you all forever! I can’t believe you found my cpap! the person I talked to on the phone was so nice! She gets extra credit today!!! Thank you all so much!

thank u Elisabeth G.

Thank you so much for letting me know you found my Kindle and will return it to me. I appreciate it very much. I realized after I deplaned here in Columbus it was missing and I didn’t think I would ever see it again. Thank you!

Many thanks for finding and returning the items left in our room. I presume in was housekeeping that found it when they cleaned our room. Please pass on our gratitude

It wase awesome that you found my kindle and were able to rturn it to me even after I left it in the seat in which I had moved because of an upgrade

Happy with the communication and delivery, thank you.