What can we say - people love
Chargerback Lost & Found software!

I did not catch the name of the gentleman who helped me, but he truly went above and beyond in helping me retrieve my lost credit card. He went to the food vendor and asked if they had my credit card and they did! He then helped me get it set up to return my card to me at my home in Anchorage, Alaska. It could have been such a bad experience to lose my credit card, but thanks to him, I had the best possible outcome! I can't thank him enough!!!

Your staff is amazing and I am so appreciative for all those involved to take the time to locate my phone and to have a really polite man call me to let me know that it was found and secure. What a wonderful call to get. Thank you so very much

Very easy to use.

Awesome customer service

Thank you for this service!!!

Really appreciated how you handled this, thank you very much.

Thank’s for your help.

Thank you so much for finding my sweatshirt. I received it yesterday.

Excellent work from United Airlines! I got my phone back.

Your customer service is perfect. Thank you

You are the best. That necklace contains my husband’s ashes. It has been around my neck since he died 15 months ago until I had to spend the night on the floor in the airport. I was sick at the thought of not having it. THANK YOU

Thank you for locating my lost items.

Just want to say a big shout out to Reed Barnes who helped retrieve my iPad, above & beyond and communicated really really well

I just would like to thank everyone involved in the recovery and shipment of these items to me. I am very appreciative of the excellent staff members at the Westgate Resort who participated in the recovery process and how this situation was handled. Thank you to all. Have a great day. Best Regards, T. K. J.

I'm happy with the actions taken about my lost item. The website is very easy to use. Good job keep it up I'm really impressed. Thank you!

Everyone in housekeeping and security was awesome with helping me find and set up the shipping for the laptop I left at the hotel.

THANK YOU THANK YOU THANK YOU!!!!!

My cosmetic bags arrived yesterday, only a week after my departure! Thank you SO much for this service. I packed up too quickly when we were leaving and was afraid I'd have to pay the price. It would have been hundreds of $$. You have my loyalty!

Amtrak did a great job helping out. Want to especially thank the conductor on Train 167 who found the phone, and Doug and Willy at Penn Station NYC who made an extra effort to help us. Great job! Many thanks, Matt and Lisa W.

Excellent service! Thank you!

Thank you, well done

Looking forward to receiving the parcel containing my recently lost item. Thank you for continuing your search, which brought about the discovery of my personally valued property. I promptly paid by Visa for the shipment to be sent to my home

I cannot thank you enough! What a relief

AMAZING!! Thank you very happy customer!

I’m so so happy that you found my ipad! Thank you! Thank you!

Thank you very much for not only finding my Kono but actually have it delivered the next day at home. A very satisfied customer.

Thank you for the updates. Looking forward expectantly for the return of my item. God bless.

Your staff was incredibly professional and helpful resolving my issue. Thank you.

Awesome!! Returned today....Hope springs eternal...Thanks

Have received lost coat. Thank you so much!

Thank you so much for letting me know that my wallet was found and that your mailing it back to I appreciate Tara Dalzell, for all the help she was in getting it back to me, she was very helpful She is asset to the team of Vail company!!!! Thank you, Daryl Morrison

I wanted to give a huge shoutout to Andrew at the Kalahari Resort lost and found department for going above and beyond to return my lost coats on February 17th! He was incredibly helpful and ensured I got my stuff back - thanks, Andrew, for making a stressful situation so much easier!

Dear Jessica Smith or Prospect Air Employee Management Team, I am writing to formally recognize one of your team members, Trish, for the exceptional support she provided me on 23 February 2026. I recently left my laptop on a flight, and while I called in expecting a standard "lost and found" procedure, Trish went far above and beyond the call of duty. After providing the necessary official information, she didn't just end the call; she took the initiative to gather personal details about the device and personally investigate whether it could be located immediately. The level of dedication she showed was incredible: • Proactive Search: She successfully tracked down the laptop while I was still on the phone. • Technical Initiative: She took the extra step of powering the device on so that my "Find My" tracking could sync, providing me with immediate peace of mind. • Clear Resolution: She provided me with concise, easy-to-follow next steps to ensure the device is returned to me as quickly as possible. Trish turned a high-stress situation into a seamless and positive experience. Her willingness to go the extra mile is a rare find in customer service and reflects brilliantly on your team. I hope she can be recognized for her hard work and empathy. Thank you for employing such a dedicated professional. Best regards, Terrell L.

Very good asistent

Thank you for your help! So Impressed by the level of service provided.

Thank you so much.

Thank you so much for locating my item, notifying me and returning it without hassle!

Great service and so efficient! Easy and friendly form to fill out.

Wendy from lost and found was extremely helpful and found my jacket. When I had trouble with the software, she helped with the shipping payment transaction. Thank you very much!

Thank you so much for finding the phone and for all the care, time, and dedication you have put into making sure it can be returned to me. I truly appreciate your kindness and the effort from everyone involved. Please extend my sincere thanks to the entire team. I am very grateful. Warm regards, Martin Frenquel

Your lost and found process was very easy to follow. I had such a good outcome, but of course that was because you found my item and shipping it back to me. Thank you!

The process to place information and pictures was simple. I appreciated the effort to find my kindle and it was returned/shipped safely and quickly.

Thanks to Ken and the security team for such quick professional help. I was very impressed and appreciative

Thank you so much for how quickly you have taken care of this!! I believed that my item would be gone and I would have to replace it. Big thanks again!

I can’t believe how amazing your service has been in finding our lost item. The ease in which to fill out the forms etc is exceptional. Thank you.

I received my reader and I thank you for helping me find it.

I can’t tell you how much I appreciate the swiftness with which you’ve responded and found my list left behind items. I’m so very thankful!

Thank you so much!! I am beyond grateful for the prompt attention to this matter! I realized this morning that I didn’t have my passport & am so very thankful it was found & I am so appreciative!

Jennifer was so uplifting and so professional and just a breath of fresh air. I really appreciate her efforts. Give that woman a raise!

The iPad arrived back home today. I’m impressed how quickly found it and shipped to me. It meant a lot to me since I use it each to share Scripture on a picture. It helps many people .

I am so grateful for the speedy return of my passport. You’ve made the on-line process of recovering a lost item very easy (which was much appreciated by this Senior lady). THANK YOU!!!

My left behind merchandise arrived today! Please send my thanks to Jayme, Skhyler, Bobbi for helping locate my stuff! :-)

Thank you very much. I thought they were lost to me. They were a gift so I’m happy to get them back. Deanna

The gentleman who worked at the MGM and security was wonderful and very accommodating

Thank you for returning my lost Passport from Miami. The process online went smoothly. I appreciate your actions.

Thank you lost and found. I was skeptical my phone would be lost forever. But you proved me wrong and I can't thank you enough!!

Once I got to the airport, I realized I left my AirPods in my room at Aria. I immediately called the hotel and filed a lost and found report online. They found my case and earbuds and shipped back to me. All made it to me safe and should and I was able to track both the shipment and case by Find My App. I was happy to pay the shipping cost which was much cheaper than a new pair of buds.

Thank you so much to the entire security team who recovered my item and had it shipped within 24 hours of me bringing it to the attention. I can’t thank you enough!!

Thank you all! You fixed my mistake.

We aree very thankful that my wifes ipad was located. Great customer service

Thank you for locating and returning our carryon luggage I had left behind on the flight from ZLO to IAH. The delivery was made as promised once it was located, with all the contents intact. You handled the situation professionally and appreciate how efficiently it all worked. Thank you

Thank you soooo much. Great service. Especially Seth, thanks again

Great job! Thanks so much.

Arrived yesterday!! Very efficient and effective process!

Thank you so much! I never expected to be reunited with my item. Is there a specific employee I can give a small reward to for their honesty? I really appreciate your prompt attention to this! Ann

Thank you for returning my cell phone!

Excellent process. Very proactive. Thank ypu.

I really appreciate you finding my husband’s kindle and sending it back to Brazil. Thanks all for your support and attention.

Elizabeth was very helpful and patient . I want to thank her for kindness .

I got my power banks back and thank you for your assistance.

Thank you!!