Thank you for addressing this so professionally, I am beyond relieved that my personal belongings were safe and found!!
-Mariana Santoro R.
A guest of Marriott's Grande Vista - 10/15/2021

Great Job and great technology in the Lost And Found. I am pleased with your help and quick response. Keep it up
-Gianely P.
A passenger of Tampa International Airport  - 10/15/2021

Easy, reliable and I glad there is still.honest people in this world so systems like this can work for the greater good!!
-Maricruz O.
A passenger of Austin-Bergstrom International Airport  - 10/15/2021

THANK YOU FOR KEEPING MY WALLET SAFE, GETTING IT TO LOST AND FOUND, PROCESSING MY REPORT AND HAVING IT READY FOR ME WHEN I ARRIVED AT THE AIRPORT OFFICE THIS MORNING. AMERICAN AND ALL WHO WERE INVOLVED DID A GREAT AND TIMELY JOB OF REUNITING ME WITH MY LOST WALLET. MUCH APPRECIATED!
-MICHELE W.
A passenger of American Airlines - 10/15/2021

Thank you so much for the effort y’all made to find my belongings. I appreciate it tremendously
-Linda F.
A guest of Venetian Resort and Expo Lost and Found - 10/15/2021

I received the items today that I had left at the Best Western Grand Canyon. What a wonderful service to provide. I can’t thank you enough!
-Cathi J.
A guest of Best Western Premier Grand Canyon Squire Inn - 10/15/2021

Excellent service can’t thank you enough
-Will T.
A passenger of American Airlines - 10/14/2021

I am very impressed with the way Security at Ommi Parker House handle items left behind in the room by mistake. Deeply appreciate you recovering my medications and forwarding them to me as quickly as you did. Thank you so much.
-Margaret M.
A guest of Omni Parker House - 10/14/2021

Thank you for your help getting this item back to me, you folks are great!!
-Michael T.
A passenger of United Airlines - 10/13/2021

Merci beaucoup! Grâce à votre excellent service, j'ai pu retrouver ma caméra et toutes mes photos, mes souvenirs. Merci de votre efficacité! Thank you so much!
-Gabrielle D.
A passenger of Air Canada - 10/13/2021

Got my phone back today, thanks to Felecia. She called my wife and gave us the good news. I thought it was gone forever. Thank-You Felecia...
-Glenn J.
A passenger of United Airlines - 10/13/2021

After the harrowing experience of losing my wallet it was so refreshing to deal with your lost and found department. I’m sorry I didn’t get the person’s name that waited on me but she was so pleasant and friendly. She turned a nightmare into a dream. Thank you
-Barbara J.
A passenger of Southwest Florida International Airport - 10/13/2021

Bella, thank you for your help in finding and sending me picture of my jacket. I appreciate you. You did a fantastic job. You’re very helpful she pleasant. Joanne
-Joanne K.
A guest of Kalahari Resorts Poconos - 10/13/2021

How can I ever thank you enough for finding my phone so quickly, What wonderful service you have provided me. Thank you, thank you and thank you again.
-Lola D.
A passenger of United Airlines - 10/13/2021

Unprompted American airlines found my tablet. But it was lost forever. Thank you very much American airlines.
-Tom T.
A passenger of American Airlines - 10/13/2021

Thank you for your excellent support in tracking down our lost item.
-Linda A.
A passenger of American Airlines - 10/13/2021

Totally AWESOME… I thought it was gone forever.
-Todd R.
A passenger of American Airlines - 10/12/2021

Thank you so much. I'm really thankful..
-Fariza K.
A passenger of MTA NYCT Lost and Found - 10/12/2021

Reported lost on Sat. Foiund on Monday. Shipped on Tue. Pretty hard to beat that!
-Toby A. H.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 10/12/2021

Thanks so much for finding my item and getting it back to SFO so quickly. I wish the baggage office was open at the time I went. It took at least an extra 40 minutes to track down where I needed to go, the staff to retrieve the item, and for me to figure out and navigate my path back to the garage.
-Lyn
A passenger of Air Canada - 10/12/2021

Thank you so very much for tracking me down and ensuring that my important documents were returned to me. I am in your debt!
-Dr. Mike P.
A guest of Venetian Resort and Expo Lost and Found - 10/12/2021

Thank you so much! Great service!
-Ron S.
A guest of Venetian Resort and Expo Lost and Found - 10/12/2021

Joshua was of great help today.. He went above and beyond my expectations!
-Lauren B.
A guest of Omni Charlotte Hotel - 10/11/2021

I still haven't received my check with the amount of $665. What's going on at this point? Please Contact Me At This Number ASAP 929-426-3248 Via Call/Text. Thank You and have a blessed day.
-James A B.
A passenger of MTA NYCT Lost and Found - 10/11/2021

thank all MTA staff members for your help Pleased New Yorker
-Flora S D.
A passenger of MTA NYCT Lost and Found - 10/11/2021

Thank you so much for your professional and kind work in helping me with my mistake of leaving items behind. You were all so kind!! Thank you again for a wonderful experience.
-Debra G.
A guest of Venetian Resort and Expo Lost and Found - 10/10/2021

La verdad yo pensé que había perdido mi teléfono pero gracias que lo encontraron y me lo entregaron solo que cuando lo fui a recoger si fue un poco dificil porque me tuvieron como 40 min o más pero al final me lo regresaron gracias y que tengan un excelente día
-Jose
A guest of Venetian Resort and Expo Lost and Found - 10/9/2021

Thanks for finding my wallet!! That was so fast and I’m very very happy and satisfied with the efforts!!! You guys are amazing thank you so much. Your lost and found definitely deserves a tip or raise if possible.
-Ralik
A passenger of Amtrak - 10/9/2021

Was a great system and happily recovered the item. Customer service was fantastic!
-Charles S.
A passenger of Air Canada - 10/9/2021

I am totally blown away be actually getting this article back. Between St. Anthony and United we are reunited... many thanks! Barbara Sharp
-Barbara S.
A passenger of United Airlines - 10/8/2021

I am so grateful you guys found my iPad it’s been five months but I thought it was lost for good I appreciate you guys returning it to me thanks again Ranee Peters
-Ranee P.
A passenger of United Airlines - 10/8/2021

Thank you so much for finding AND sending my sweatshirt to me! It was so wonderful to have a hotel so responsible for a possession accidentally left behind!!!! It was an 0easy call and fast return to me! Thank you to the whole staff for getting my sweatshirt back to me!
-Stephanie R.
A guest of Yellowstone National Park Lodges - 10/8/2021

Thank you for the swift return of my phone. Eternally grateful.
-Julie La P.
A passenger of American Airlines - 10/8/2021

This was an excellent and pleasant process to lose such a relevant item. Professional, Precise, and very well handled. Thank you
-James P.
A passenger of Tampa International Airport  - 10/8/2021

Accolades to Vanessa, our room steward on Mardi Gras sailed Sept 4th for finding our stuff. She went above and beyond in her duties. Please give our thanks. Thanks to Carnival Cruises Lost and Found for getting our things returned. That's why we cruise Carnival ships, always 2 steps ahead of the others.
-Linda J. B.
A passenger of Carnival Cruise Line - 10/7/2021

I am very satisfied for getting my passport back in such short time. Thanks
-DAR H.
A passenger of United Airlines - 10/7/2021

very pleased with the helpfulness that I got each time I talked with a 'person' at lost and found at the Tampa airport, the handled everything very nicely,, So again I say THANK YOU!!!
-Harold Dean R.
A passenger of Tampa International Airport  - 10/7/2021

Thank you so much for returning my Ipod. I have several years of music on it, and thought it was lost forever. Thank you again!
-Casey B. G.
A passenger of United Airlines - 10/7/2021

Thank you so very much! I got my Kindle back!!
-Kenie C.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 10/6/2021

Thank you so much to the MTA SIM3c bus driver who returned my wallet and the amazing staff at the lost and found. You truly are very kind.
-Erin M.
A passenger of MTA NYCT Lost and Found - 10/6/2021

Many thanks for providing such an easy way to report a careless loss on my part and for the very speedy retrieval of the item.
-Pamela J.
A passenger of American Airlines - 10/6/2021

Thank you very much for finding my phone. I am certain that the black iPhones in black cases left in the planes or in the airport as are almost too many to count, but you found mine out of the many and that is deeply appreciated. The pictures on the phone of our latest trip are irreplaceable. I admire your ability to do this and applaud your great efforts. Keep up the good work.
-JOHN H.
A passenger of United Airlines - 10/6/2021

Thanks for locating my wife’s list purse. She was so excited to know it had been found and not stolen. Great piece of mind knowing it will be returned. Thanks again.
-MGySgt Roosevelt Crawley I.
A passenger of American Airlines - 10/6/2021

Had my doubts ... but the system worked. It was user friendly ... efficient. Thank you.
-Judi C.
A passenger of Hawaiian Airlines Account - 10/6/2021

Just want to thank you again. My package came today with all my cords. Everyone in your department was helpful.
-Frances O.
A passenger of United Airlines - 10/5/2021

I Was so pleased with your immediate attention to my email/claim for lost iPhone! Was frustrated trying to get hold of someone at United counter-decided to just fill out form. I'm sooooo glad I did! Great job!!!!!!! Thank you so much.
-Deborah K.
A passenger of United Airlines - 10/4/2021

I was so pleased to receive a notification that my lost item was found and the lady that I spoke to was helpful
-Frances O.
A passenger of United Airlines - 10/3/2021

The service representative in the Lost and Found unit was exceptionally friendly and efficient. Within minutes after I had presented my ID, she returned with my item -- a shoulder bag containing among other things my smartphone. The bag was returned with all its contents intact, so I am very satisfied with your entire operation -- I know that the process of finding, transporting, logging, and storing the item means it passed through many hands, so I was very impressed with your total operation. I just wish the bag had been returned to me sooner, since in the interim I had to report the phone lost so that I could get a replacement from the company, which I had to pay for; but I'm happy that my bag was returned intact, even if it did take a month and a half from the time I reported it lost to get it back. So thanks very much!!!
-Daniel J J.
A passenger of MTA NYCT Lost and Found - 10/3/2021

Excellent service!
-Elizabeth J T.
A guest of Emory Conference Center Hotel - 10/2/2021

Thanks so much Praise God
-Marie U.
A passenger of United Airlines - 10/2/2021

We received our two pillows yesterday and we really appreciate the fact that housekeeping turned them in to Security and then they shipped them to us. Thank you.
-Arvid P.
A guest of Sunset Station - Security - 10/2/2021

Never did I expect this great service! Cathy, mgr of the hotel called later after I’d checked out to ask if I’d left an item. On my way back to Nashville after a tough nursing week, I was grateful to hear the cleaning crew had found my iPad. Cathy was Quick to offer to mail it back. I’ll be staying here again because of the great service. Observed onsite Mgmt oftentimes training. Great job!!! Well done to all including the food services at breakfast.
-Kay F.
A guest of Hampton Inn Memphis Collierville - 10/1/2021

Excellent service and communication. Contacted Carnival and in a week had my left item back perfect
-Mary C.
A passenger of Carnival Cruise Line - 10/1/2021

We can't tell you how absolutely thrilled we were that you found our electronics, we were on our way to Hawaii and so wanted to take good photos with our IPads and couldn't believe what had happened. Mike was so utterly professional making sure we were able to identify each item through our passwords we can't thank everyone who was involved enough Doug and Norma H.
-Norma H.
A passenger of Tampa International Airport  - 10/1/2021

Re: Report ID 20293148I want to thank Mr. Davis, the bus driver who turned in my wallet, VERY VERY MUCH! Also, the MTA rep at the Lost
-Lori A.
A passenger of MTA NYCT Lost and Found - 10/1/2021

Great customer service, Thank you!!!
-Ruben S.
A passenger of Tampa International Airport  - 10/1/2021

I am so glad to have recovered my documents!Great service
-Jose Guillermo Castro D.
A passenger of American Airlines - 10/1/2021

Thank you for finding an your kind handling of my lost items the bracelet is for my grandson going into air force so I thank you for all your help .
-Kevin S.
A passenger of Carnival Cruise Line - 10/1/2021

Thank you Team
-Tenikah
A passenger of Amtrak - 10/1/2021

I appreciate a lot the finding of my ID cac card. It took them less than 24 hours.
-Yanina Paola C.
A passenger of American Airlines - 9/30/2021

There is no word to thank the MTA team staff firstly thanking the Q20A bus operator for bringing it to the lost and found team. I thank you for the great effort you make every day to provide excellent service. God bless you all, I wish you much peace and health.
-Julio O.
A passenger of MTA NYCT Lost and Found - 9/30/2021

Soooo happy you found my iPhone! And I am a dedicated AA flyer. Have the Advantage credit card. thank you!!!
-Georgea M.
A passenger of American Airlines - 9/29/2021

Professional, courteous, and simply top-notch,thank you!
-Philip Bryce K.
A passenger of Tampa International Airport  - 9/29/2021

I wanted to say thank you to this service and particularly Butch at the Westgate Resort in Las Vegas. I received my missing shoe within a week. I did not think I was not hopeful I would see it again so I am very grateful to this service. Thank you.
-Paula G.
A guest of Westgate Resort and Casino Lost and Found Dept. - 9/29/2021

This is a great service that you provide customers that inadvertently leave items of value on the aircraft after deplaning. I was certain I was going to have to purchase a new reader and was pleasantly surprised when I received your e-mail. Thank you so much.
-Julie U.
A passenger of American Airlines - 9/29/2021

Representative in lost and found department was polite, helpful and efficient.
-Linda D.
A passenger of Charlotte Douglas International Airport - 9/29/2021

Very fast and easy process.
-Renee B.
A guest of Venetian Resort and Expo Lost and Found - 9/29/2021

You rock!!!! Got a call at the same time I filed my report. Someone had found my ticket in the jacket pocket and figured out I was the owner. Awesome service! Thank you
-Cathleen M.
A passenger of Southwest Florida International Airport - 9/28/2021

Great to have my E reader back! Thank you so much for providing this service. I did not know I had left it on the Belize aggressor. Your packaging was superb, also. Many thanks.
-Paul T.
A passenger of Aggressor Adventures - 9/28/2021

Your prompt response to the request for a return of my forgotten item was highly appreciated. It shows how serious you are with regard to personal items left at your hotel.
-Richard P.
A guest of Hilton Santa Barbara Beachfront Resort  - 9/28/2021

Shout out to Kevin at the CLT Admirals club who patched me through to the ORD club! They tracked down my ipad and explained the process. Everything worked EXACTLY as they said!! Great system!! I really appreciate the EXCELLENT customer service!! Thanks!!
-Diana P.
A passenger of American Airlines - 9/28/2021

Thanks Matt soooooo much for discovering my key. It saved me about $300. The ;guys at the Tesla West Hall where also very helpful when I lost the key. Love the "Loop"
-Linda Mae P.
A passenger of Vegas Loop - 9/28/2021

I can’t thank you enough for your diligence and thoughtfulness in retuning my wallet.
-Robert T.
A passenger of United Airlines - 9/28/2021

Quick and efficient!
-Ruth
A guest of Emerald Isle Realty - 9/27/2021

Appreciate your timely and succinct updates. Very customer-service oriented.
-Leigh G.
A passenger of United Airlines - 9/27/2021

To whom it may concerned. Thank you for finding and shipping my electronic article. I will notify your company when I have received it.
-Joe L.
A guest of Excalibur Hotel and Casino - 9/27/2021

Very impressed with personnel in this department. Very helpful. Professional, kind and informative. Thank you so much for your help in retrieving my wallet.
-Michelle A.
A guest of Great Wolf Resorts Manteca - 9/25/2021

Thanks so much for holding on to my items !
-Tyler N.
A passenger of Tampa International Airport  - 9/25/2021

Thanks a million and ever so mr know how happy I much for the easy process and the swift return. You ROCK!
-Sharon Cheng G.
A guest of Blue Mountain Resort - 9/25/2021

Excellent attention from the supervisor who gave me back my purse and very grateful for the honesty of the service person (housekeeper) who found it, thank you.
-Ma de Jesus O.
A guest of Great Wolf Resorts Manteca - 9/25/2021

Yay you found my phone. Even though it was my responsibility you followed through and made it happen so so so impressed I will pass on just how happy I am With Dollywood and every one involved
-Evan A W.
A guest of Dollywood - 9/25/2021

Really appreciate the efficiency!! Thank you!!
-Scott
A passenger of Tampa International Airport  - 9/24/2021

Thank you, thank you, thank you!! Wonderful system! I sincerely appreciate your assistance!!
-Suzanne S.
A passenger of United Airlines - 9/24/2021

Casandra at the American Airlines Lost and Found desk was incredibly helpful and nice…really went above and beyond to help me. Thank you so much!!
-Steve R.
A passenger of American Airlines - 9/24/2021

I can't say Thank you enough to Maria! She was so kind and understanding. She went above and beyond! Thank you again Maria:)
-Vivian G.
A guest of Harrahs Resort Southern California - 9/24/2021

Great service
-Jean C.
A passenger of United Airlines - 9/24/2021

That was Quick
-Patty
A passenger of Amtrak - 9/24/2021

Thank you for the awesome service
-Martha Fowler F.
A guest of Hotel Winters - 9/24/2021

You guys improved my trust in other people just by doing your jobs. Your job is important and I appreciate that you do it right.
-Juan A P.
A passenger of American Airlines - 9/23/2021

Thank you so much for the fast service and quick response. Its awesome when things are returned to their rightful owners. Thank you.
-Tracy T.
A passenger of Air Canada - 9/23/2021

Thank you so very much for finding my backpack and getting it returned to me. The forms were easy to complete and I appreciated receiving periodic email updates, even when the first few said it wasn’t yet located.
-Barbara Ruck P.
A passenger of American Airlines - 9/23/2021

Very easy to file lost item and easy to retrieve. Thank you so much
-Suzanne B.
A passenger of WestJet - 9/22/2021

Pam from the CVG Airport police, lost and found, was very helpful. Stephen(i think that is name) from Prospect Airport Services was very helpful and kind and paid for my iPad to be returned. He was delightful on the phone and took care of everything. The Lost Report ID: 2026xxxx.Thank you for being so helpful.
-Karen L G.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 9/22/2021

you folks are amazing...thank you, thank you....lynne
-lynne S.
A passenger of MTA New York City Transit - 9/22/2021

The security staff was so helpful in helping us find the phone. They were so friendly and seemed to go above and beyond to help!
-LaToshia H.
A guest of Venetian Resort and Expo Lost and Found - 9/22/2021

Within an hour of learning my lost item was found, you guys all ready had my item ready to ship, complete with tracking number. AMAZING! My previous employment at hotel used chargerback.. now I know why. You guys are great. THANK YOU
-Lita T.
A passenger of Hawaiian Airlines Account - 9/22/2021

I must admit that I had little hope of ever seeing my wonderful glasses again. But you found them ad they are on their way back to me!!! Thank you so much. Your online Lost Claim process is great!! I am so appreciative.
-Lorraine Wilson H.
A passenger of American Airlines - 9/21/2021

The young lady that took care of me was beyond helpful,she also worked very hard to help me get my phone back.in my estimation,she is a true asset to MTA.Thank you !!! (:
-Edna P.
A passenger of MTA New York City Transit - 9/21/2021

United customer service is second to none! The rep tracked down my Ipad, calling the Ft Lauderdale airport!! I used find my Iphone to see where it was located, and they found it!!! Amazing !! I will always use United and will tell anyone who will listen how amazing they are! Hands down the best experience made from a very stressful situation. Good job United!!
-Donna L.
A passenger of United Airlines - 9/21/2021

Friendly good communication and great customer serviceThank you
-Ellen
A passenger of American Airlines - 9/21/2021

Package arrived safely. Thank you ever so much
-PeggyPittas
A guest of Holiday Inn Club Vacations Williamsburg Resort - 9/21/2021

I want to thank everyone responsible for returning my package. Thanks very much.
-Frank G.
A guest of Caesars Atlantic City - 9/20/2021

It was just a hat, but so great to find it and retrieve so easily. Thank y'all so much!! :)
-Doug G.
A passenger of Tampa International Airport  - 9/20/2021

You are amazing!! Thank you so much for calling me with the information about the lost phone, and helping me to get it returned to me in the fastest and most convenient way possible. I appreciate you and your effort to help me so much. Thank you.
-Tim
A guest of Six Flags New England - 9/20/2021

Ecstatic about how this was handled. Thank you Jay- I couldn’t be happier!!
-Amelia L.
A guest of Cedar Point - 9/19/2021

Thank you for this great customer service!
-Patti C.
A guest of Embassy Suites Loveland - 9/19/2021

Tank You for your quick service
-Luis G. Camacho V.
A passenger of WestJet - 9/17/2021

Thanks for finding and returnning my mini I-Pad.I wish it would have been located sooner.
-nurit S.
A passenger of United Airlines - 9/16/2021

Great Service!!!
-Nuamaan I.
A passenger of United Airlines - 9/16/2021

Received my Kindle this morning. Thank you so much!
-Deborah Roffey M.
A passenger of Air Canada - 9/16/2021

Thank you so much for taking the time to return our Ipad and charger....We appreciate the honesty of your Housekeeping Staff in returning the items to Lost and Found...Have a great day...
-Gail A C.
A guest of Tropicana Evansville - 9/16/2021

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