You provide an incredible, impressive, unexpected service for lost and found. Nice job, everyone! Thank you!
-Bob H.
A passenger of VMD Security Screening Kansas City MCI - 6/7/2025
Chargerback worked with the Cruise Line to locate my lost items. It took awhile, but the lost items were found, I was notified and arrangements were made to have them sent to me via FE. To date, I have received them. Many thanks to Chargerback for their diligence, professionalism and keeping me in the loop while handling this issue.
-Linda R.
A passenger of Celebrity Cruises - 6/6/2025
Thank you so much. Not one thing was taken from. my pocketbook which had over $100. My credit cards so far have not been comprised. Kudos to the cleaning crew a very honest group. Received in 2 days and only cost $22. Thank you
-Kathryn Fedick B.
A passenger of United Airlines - 6/6/2025
A huge compliment to Air Canada for finding my phone and returning it to me safely….thank you so much
-Linda U.
A passenger of Air Canada - 6/6/2025
Thank you so much for your crews diligence in finding my cell phone.
-Darryl W.
A passenger of Alaska Airlines - 6/6/2025
I was elated when I received the call that my camera and its accessories had been found. I got a call back within a day from submitting my report and can’t thank the team at AA lost and found for such efficient and pleasant service and work
-Erika D.
A passenger of American Airlines - 6/5/2025
We received the phone. Thank you
-Chris C.
A passenger of United Airlines - 6/5/2025
Always had good experience with FedEx.
Have confidence that my bag will get go my place all in piece. FedEx has Not let me down.
-Bursell S.
A passenger of Amtrak - 6/4/2025
Thank you so much for returning my lost phone, greatly appreciated. Your staff members were very sympathetic and diligent in following up with my lost item report.
-Linda C.
A passenger of Air Canada - 6/4/2025
Very convenient way to find lost item in airplane. Respect!
-An V.
A passenger of American Airlines - 6/4/2025
Thank you for your great work and returning my item!!!
-Rodger R.
A passenger of United Airlines - 6/4/2025
The woman who helped me locate my lost iPad was WONDERFUL. Actually called me back and sent it to me right away. She was on duty at 8am Tuesday the 3rd -I can’t thank her enough for her patience and of the system but didn’t get her name. Give her a raise!! Thank you AA-
-Karen C.
A passenger of American Airlines - 6/4/2025
Thank you so much for finding my lost item . It means a lot for me . Your sincere efforts in finding my lost item is so much appreciated.
-Sushma B.
A passenger of American Airlines - 6/4/2025
Thank you so very much Alaska Airlines for finding my license quickly & returning it!! You guys are great!!
-Holly D.
A passenger of Alaska Airlines - 6/3/2025
Great service! Would love some information.
-wendy m T.
A guest of DoubleTree Suites by Hilton Austin - 6/3/2025
Thanks you guys so much for helping me im so appreciate I love you United airline
-Thanwalai
A passenger of United Airlines - 6/3/2025
I would like to commend the housekeeper that turned in my belongings that I left yesterday in room 123… and, I would like to commend Vivian who assisted me this morning in getting my belongings returned to me.. she was extremely helpful and kind.
These two employees certainly deserve accolades and thank you Hilton!
-Tina R.
A guest of Home2 Suites Miramar Ft. Lauderdale - 6/3/2025
I can't say THANK YOU enough for the extra efforts to find my lost items. I'm so very grateful to American Airlines. The item is a ring bearer pillow for a bride in July that recently lost her mother. Her mother was making her this gift and then died, so I picked it up and am finishing it. Again, I'm so appreciative and beyond grateful to give this heirloom to the bride.
-Kelley H.
A passenger of American Airlines - 6/3/2025
After a great voyage with plenty entertainment, a very helpful staff and smooth sailing, I lost a hearing aid and when found after the voyage the line made a special effort to locate me and return my device. Great cruise line.
-Burnell R.
A passenger of Royal Caribbean International - 6/3/2025
Thank you so much for the quick response. I appreciate the kindness and professionalism that American Airlines has shown me.
-Colleen
A passenger of American Airlines - 6/2/2025
THANK YOU, THANK YOU, THANK YOU!! I am SO very grateful!! Have a blessed day.
-Cynthia S.
A guest of Holiday Inn Club Vacations South Beach Resort - 6/1/2025
Thanks for finding my AirPods. I thought they were gone forever! Appreciate the perseverance in searching for them. I’m glad I did not give up!
-Funke O.
A passenger of American Airlines - 6/1/2025
Thank you so much you are the best
-Olga S M.
A passenger of Carnival Cruise Line - 5/31/2025
Thank you so much and I can't wait to see again!!
-Marci Y.
A passenger of American Airlines - 5/31/2025
Thank you very much, we did everything in order and on time. And we provided all the details of the delivery. Thank you to the staff!
-Joulica T.
A passenger of MTA NYCT Lost and Found - 5/31/2025
Appreciate your speedy reply and professionalism.
-Wanda H.
A passenger of American Airlines - 5/31/2025
Great service thank you
-James R.
A passenger of United Airlines - 5/31/2025
I was amazed that you found my hat in less than 48 hours. Great service and a real relief for me. Thank you United!!!
-William T.
A passenger of United Airlines - 5/31/2025
received wallet, thanks a million!
-Joshua C.
A passenger of United Airlines - 5/31/2025
Received package thank you
-Richard Z.
A guest of Wynn Las Vegas - 5/31/2025
You are the best!
-Isabelle J.
A guest of Yosemite Hospitality | Aramark Lost & Found - 5/30/2025
I was suprised to get my expensive item back specially from airport. I really apprecitaed and great service. Very bappy from outcome.
-Celal V.
A passenger of American Airlines - 5/30/2025
Thank you so much for being so helpful to find our lost items. Friendly and very accommodating staff. We will definitely wanna fly with you again.
-LBrasil
A passenger of Air Canada - 5/30/2025
I was very pleased with the simplicity of filing my claim, and the timeliness of hearing back and having my item already sent. I look forward to getting it in a couple of days and thank you very much.
-Claudia P.
A passenger of American Airlines - 5/30/2025
The bag arrived very quickly with everything in tact. Thank you SO MUCH! The items inside were irreplaceable
-Lori C.
A passenger of United Airlines - 5/30/2025
thank you my passeport are here at my home every thing was inside in the box include my money good service thank you very much bye
-Robert D.
A guest of Excalibur Hotel and Casino - 5/30/2025
Thank you so much for finding my prescription sunglasses.
You all went above and beyond.
My favorite airline!
-Jeff H.
A passenger of Alaska Airlines - 5/29/2025
Very helpful! Thank you so much for finding my son's suitcase and shipping it back to us!
-Steven C.
A passenger of Amtrak - 5/29/2025
Amazing service! Didn’t think it was possible to be heard and helped with a lost item in any airport let alone one as large and busy as DFW. Thank you
-Geri C.
A passenger of American Airlines - 5/29/2025
I was so pleased with the help provided by the staff at Yellowstone Old Faithful Snow Lodge to retrieve my Kindle. The process was easy and efficient. Thank you for the honest, kind attention given to my lost device! I’m very happy to have it back.
-Susan M.
A guest of Yellowstone National Park Lodges - 5/28/2025
Great Job, got my package quick.
Thank you
-Linda S.
A passenger of American Airlines - 5/28/2025
Thanks so much for reuniting me with my watch, it was a special gift.
-Sharon B.
A passenger of American Airlines - 5/28/2025
I would like to express my gratitude to the Canada's Wonderland lost and found team. It was so quick and smooth way of communication in order to process the shipment/return of my daughters phone. Thank you so much! And to the lady in the lost and found front desk sorry I forgot to ask your name, she was so helpful and given me detailed information how to go to the online system step by step. Thanks again
-JN JASPER F.
A guest of Canada's Wonderland - 5/28/2025
Thank you for being on Point - clearly metro flow - my computer is on schedule to be delivered tomorrow.
-Michael B.
A passenger of EWR - Newark Liberty International Airport - 5/27/2025
thank you for finding my lost belongings and sending it back to me , I will fly more united for this reason
-Babak M.
A passenger of United Airlines - 5/27/2025
thank you
-yoshihiro N.
A guest of Hilton Hawaiian Village - 5/27/2025
I am ecstatic that my Kindle was found. The women who called me was wonderful determining that a specific Kindle was mine. She deserves kudu’s for her detective work allowing me to get my Kindle back. Many thanks
-Stewart F.
A passenger of American Airlines - 5/26/2025
Thank you so much for finding my phone. I really appreciate it. I received it within two days. That was great.!!!
-Pat B.
A passenger of American Airlines - 5/26/2025
Thank you Carlos so much for your fantastic support! This was amazing customer service, effective, efficient service, great support from you! I am grateful and impressed!! Thanks again for finding and sending the watch so quickly!
-Pascale W.
A passenger of American Airlines - 5/26/2025
I never expected to see my wedding ring again. Married 36 years so more than thrilled to have
ring back on my finger. Am very impressed!!!!
Thank you very very much!
-Connie M.
A passenger of American Airlines - 5/26/2025
Thank you so much for sending my leather folder to me. I wonder whether my book Nightengale was found with the folder.
-Norman E. G.
A passenger of United Airlines - 5/26/2025
Thank you for returning my item
-Joyce Quaintance C.
A guest of Hilton Grand Vacations Las Palmeras - 5/25/2025
I'm incredibly grateful for your help in locating and returning my lost jacket. From the moment I reported the issue, your team was responsive, professional, and reassuring. I truly appreciate the effort that went into tracking it down and arranging for it to be shipped back to me. It means a lot, and I just wanted to say thank you for the excellent service and support—I'm very happy with the outcome!
-WANG YUI H.
A passenger of Air Canada - 5/25/2025
Have package. Thank you! Good job.
-Dean M.
A passenger of Sanford Airport Authority - 5/24/2025
My watch and blue belt arrived
Thank you for finding and sending the items to me. God Bless
-Ron Y.
A passenger of Charlotte Douglas International Airport - 5/23/2025
Thank you SO much for shipping my pillow back to me. Got it today. I will sleep so much better tonight! Grateful
-Stephanie N.
A guest of Tejas Camp and Retreat Center - 5/23/2025
thank you
I'm glad I found it
-Kana O.
A passenger of Hawaiian Airlines - 5/23/2025
Thank you very much for all you have done. I could have rec'd it soon had I taken responsiblity and not let my daughter be responsible. Glad to habve it bac. Only have had it about 4 months...a birthday gift. Thank you again. Getting something to temperarily replace it was costly and trouble some. Happy now. Your employees are great helpers.
-Judiyh C. S.
A passenger of United Airlines - 5/22/2025
I appreciate your assistance and quick response!
-Lea Van W.
A passenger of United Airlines - 5/22/2025
Thanks for found my wallet. I just want to know where was founded.
-Claribel P.
A passenger of United Airlines - 5/22/2025
Thank you so much for facilitating the return of my Kindle! I am delighted and surprised!
-Lara H.
A passenger of American Airlines - 5/22/2025
Well done!! Painlessly reunited me with my iPhone!!
-Candis G.
A passenger of American Airlines - 5/22/2025
We thank you.
-Brian R.
A guest of MVC Marriott's Grande Vista - 5/22/2025
Excellent service. I am an American Airlines fan from now on. Keep up the good work.
-Warren L. R.
A passenger of American Airlines - 5/21/2025
My wallet arrived. While I do look forward to a check (you said you will send it instead of wallet cash), the wallet with every card is spectacular, and it includes a few things that cannot be replaced (free access to National Parks - I'd have to purchase another new one if it was lost, free access to the Philadelphia equivalent of MTA, etc.). While I have almost everything replaced already, I don't have a new drivers license yet so my real license is another great item that you sent me.
Thank you so much!!
Mark S.
-Mark S.
A passenger of MTA NYCT Lost and Found - 5/21/2025
I am very thankful to the YUL Lost and Found team. I lost my iPhone and submitted a request, never really expecting to get it back. But, to my surprise, I did!
The YUL team contacted me the next day, asked for details to verify the phone, and sent it back to me, all within two days. Their communication was clear and timely throughout the entire process.
I am truly grateful for their help. This was an amazing experience.
-Jie C.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 5/21/2025
Thank you very much for locating and returning my laptop quickly
-Bill A.
A passenger of American Airlines - 5/21/2025
Gail,who facilitated the return of my lost items, was so kind and caring. I am grateful to her. George
-George B.
A guest of Omni Mount Washington Resort/Bretton Woods Ski Area - 5/21/2025
It was a beautiful experience plus, losing an item is such a terrible moment; specially my prescription glasses. Thank you for your great service and whoever found it deserves a raise!
-KRISTY DAYANA A.
A guest of SoJo Spa Club - 5/21/2025
My jewelry arrived today. I am very appreciative of the service you provided. Thank you.
-Eileen M.
A guest of Hotel del Coronado - 5/20/2025
I want to thank United and your partners for the quick and safe return of my kindle. I never expected to see it again and it was located and returned quickly. Thank you!!!
-Jennifer A.
A passenger of United Airlines - 5/19/2025
Came by Fed Ex today. Thank you very much.
-Jenny B.
A passenger of American Airlines - 5/19/2025
Simply the best lost and found experience I have ever had. I assume my number was found on the items and I received a call before I even had the report filed. I look forward to getting my items back.
-Masini Brendan D.
A passenger of American Airlines - 5/19/2025
Thank you so much for looking into this lost item so quickly. I really appreciate it
-Kim K.
A passenger of United Airlines - 5/19/2025
Thank you so much for your efficient and friendly lost and found service! I'm impressed each time I travel through Tampa International. Thank you especially to Tammy!
-Judy F.
A passenger of Tampa International Airport - 5/19/2025
Thank you very much for your help in finding my hearing aids and sending them to me.
-Adolph V.
A guest of Golden Nugget Las Vegas Security L&F - 5/17/2025
Awesome! You got mt laptop back!! thank you very much it is a 3500k laptop!
-Carlos
A passenger of United Airlines - 5/17/2025
Thank you so much for your excellent service in finding and shipping my wife's purse. thanks also, for the wonderful veterans benefits that you provide.
-milton B.
A passenger of Allegiant Travel - 5/16/2025
Thank you a hundred times over for the quick response and ease of getting my items shipped out the same day. In fact from the time I submitted my question of trying to locate my forgotten items to the time I received tracking shipment was less than 90 minutes-this is incredible!
-TANYA C.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 5/16/2025
The service of locating my lost item has been unbelievable.
Thank you.
-Nyweli C.
A passenger of American Airlines - 5/16/2025
Got my goodies quickly. Thanks for the help.
-Arta B.
A guest of Omni Shoreham Hotel - 5/15/2025
thank you so much: my prescription sunglasses my medication and my dog medication my make up and on
im so grateful
-Carolyn R.
A passenger of United Airlines - 5/14/2025
I lost my bag Friday by leaving it in the Maple leaf lounge and was phoned by a very nice man on Tuesday evening May 13 that it was found and being shipped. He was delightful on the phone and very helpful and reassuring. The system worked well. Thank you
-Meredith D.
A passenger of Air Canada - 5/14/2025
Thank you so much for your help in responding to and retrieving my watches which have a huge sentimental value to me. I am truly grateful and appreciative of you and your team!
-Stan K.
A guest of Annapolis Waterfront Hotel - an Autograph Collection - 5/14/2025
Thx for finding my hearing aid charger & mailing it to me
-Mardy J.
A guest of Hilton Hawaiian Village - 5/14/2025
Thank you so much .
-Richard G.
A guest of Don CeSar Hotel - 5/13/2025
United and chargerback were awesome. I filled out the form for my lost wallet the morning after my flight and two hours later I got a call saying they had my wallet. Maybe an hour an hour and half later it was ready to ship.
-Carly M.
A passenger of United Airlines - 5/13/2025
Thank you very much to agents in Lost and found for help to me in found my documents
-RICARDO G.
A passenger of American Airlines - 5/13/2025
Lost items returned. Thank you so much for all of your help!
-John B.
A guest of Johnny Morris Nature Resorts - 5/12/2025
Thank you for your help with my cell-phone. I knew exactly where I left it and thank the cleaners for turning it in. Thanks Doug Graham
-Douglas G.
A passenger of American Airlines - 5/12/2025
Thank you so much for all your efforts to find my IPad!
-Esther E.
A passenger of American Airlines - 5/12/2025
This was such an easy process and I’m very thankful to get my items back
-Mallory S.
A guest of Westin Mission Hills Villas - 5/11/2025
I just wanted to say thank you so much for finding all my belongings that I left behind. They were very important to me and I’m so happy to have them back. If there’s any way you can thank whoever found them and kept them safe I would really appreciate that. Thank you so much.
-Karen G.
A passenger of Carnival Cruise Line - 5/11/2025
My lost prescription glasses have arrived due to the diligent and professional research work performed by Yosemite's Sandra Estrada. Thank you very much to everyone involved.
-Tom Da V.
A guest of Yosemite Hospitality | Aramark Lost & Found - 5/11/2025
Thank you for doing such a great job getting my glasses back to me what a stand-up company. Thank you
-Wade M.
A guest of South Point Casino - 5/10/2025
Received the lost watch and came quickly within 10 days, pretty much! It was packed really good and came in perfect condition.
-Jane U.
A passenger of Royal Caribbean International - 5/9/2025
The person at Union Station in Washington DC hoop, notified me that they found my bag that I had left on the train was unbelievably helpful and kind. She had left a voicemail and when I called back the next day, she answered the phone greeting me by my first name. She was so happy to make sure I got my items back and I hope she gets recognized for her fabulous customer service.
-Jeri V.
A passenger of Amtrak - 5/9/2025
The service was spectacular. You located my phone and wallet combo in just a little over a day and I had it back with in two days, waiting for my check from the cash that was in it and I will be great! The service was beyond great and all was very efficient thank you
-Ray B.
A passenger of American Airlines - 5/9/2025
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