What an excellent service. Thank you
-Crispian J H.
A passenger of United Airlines - 6/20/2024

Lost article received. Thank you
-Christina K.
A passenger of United Airlines - 6/20/2024

Many thanks for kind courtesy and assistance in getting my 'leash' returned !!!
-Doug J.
A passenger of Austin-Bergstrom International Airport Lost & Found - 6/20/2024

Impressive service and response.Thank you.
-ANTHONY M.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 6/20/2024

Sir I want to say a big Thank you for your communication with me throughout this search and process I was so relieved when the email was sent that you found my Ipad you guys are Awesome. Alicia B. H.
-Alicia B. H.
A passenger of Carnival Cruise Line - 6/20/2024

Thank you for the information and update
-Aderonke D.
A passenger of Azamara - 6/20/2024

I can be thankful enough to Ms Barbara who called me regarding my lost item. I wasn’t able to make a payment the first time so she sent me the link afterni explaines her my situation. She was extremely kind to call me for second time to notify my payment was received and that my lost item was being mailed. Thank You Ms Barbara. You are a great and kind employee.
-Marilu G.
A guest of Six Flags Great America - 6/19/2024

Peggy Hughes, the Operations manager in Spokane, WA (GEG), was wonderful to call me that my item had been located. She went above and beyond duty! As a Global Services for Life member, I'm glad to recognize your outstanding employee.
-Judith S.
A passenger of United Airlines - 6/19/2024

Excellent
-Craig H.
A passenger of United Airlines - 6/19/2024

I had lost my wallet while traveling back overseas and I have to say this process has been amazing from the Charolette-Douglas Airport staff and the Charlotte PD officers that help retrace my steps. The process was fairly quick at the moment I reported my wallet missing to when airport lost and found recovered it took 48hrs max. The Chargerback was able to provide me all the details based on the description of what I lost to match what was found, and expedited shipping arrangements to get it back as soon as possible. Receiving tracking number of the shipment was a bonus. The only negative thing I have to say is that they do not ship to APO/FPO/PSC locations which mainly because of the carrier (FedEx) that company uses. I think because of the amount of military personnel that travel in and out of that airport, accommodated shipping options to an APO address should be available to avoid any additional delays of receiving your my property back. All in all, great experience from start with the filing of the claim. It took 5 days from recovery to delivery of my property. In my opinion, that's pretty damn good.
-Michael E.
A passenger of Charlotte Douglas International Airport - 6/19/2024

Thanks so much for quickly finding and shipping my iPad. I know that a number of your employees were probably involved, so I will be making donations to their respective unions. Once again, thank you so much!
-WILLIAM D C.
A passenger of Alaska Airlines - 6/19/2024

Thank you so much for finding this notebook. Your communication was excellent on letting me know the status. I love the great communication and caring!
-Kathleen K.
A guest of Golden Nugget Las Vegas Security L&F - 6/19/2024

A bit of background on the lost tablet. I sent this earlier but wasn't sure if it went to the right desk. Last April when we went to England we left my wife's tablet on the plane but didn't notice it missing until we arrived at Gay's brother's place. I reported it lost to Air Canada and although we got feed back we were not hopeful we would get it back. Today (June 10th) we went to the Bell Store near Ottawa, for a new tablet and just as we were signing the contract I got an email from Air Canada...you guessed it, you found the old tablet and were sending it to me via FedEx. I have to go now...and buy a lottery ticket. (Hope to see you soon in Business Class) Thank you for the great service. Regards, Phil W.
-Phil W.
A passenger of Air Canada - 6/19/2024

Thanks for all your help!
-James G.
A passenger of American Airlines - 6/18/2024

Cathy or Kathy (not sure spelling)in Lost and found was great ! She was very helpfull and efficient finding my lost product that I left behind ..I did what she asked and the ppl in that department (shiping and handling) sent my package out quickly ..vary happy with the costomer service I git regarding this matter ..thank you Kathy !
-Gilbert G.
A guest of Downtown Grand Las Vegas - 6/18/2024

Wonderful service sending my lost phone to me
-Neil B.
A passenger of Air Canada - 6/18/2024

Thank you United Airlines and everyone that helped to return my purse to me. I honestly did not think the outcome of this situation was going to be a positive one and the fact that not only was it returned to me in 2 days, my wallet and everything else was still in there. My faith in this world has been renewed. I sincerely appreciate the efforts that were made to make sure my purse was returned. Thank you thank you thank you!!! :)
-Michelle A.
A passenger of United Airlines - 6/18/2024

Thank you so much to everyone who worked so hard to get my purse and phone back to me. I lost it in the Tampa Airport June 7th. Bless the honest person who gave it to an Avelo employee, to the Airport Police, and Lost and Found who sent it back to me. A special thanks to Officer Patrick who was kind enough to call me and let me know it had been found. We had taken my grand children to Treasure Island. For their 1st trip to the beach. All the pictures were on my phone. Thank you so much for helping me preserve those precious memories!
-Jacqueline D.
A passenger of Tampa International Airport  - 6/18/2024

I appreciate your help.
-Rebecca S.
A guest of Venetian Resort and Expo Lost and Found - 6/17/2024

I'm very happy you have contacted me about my lost e-reader. I hadn't expected to get it back after I'd incidently left it in a United Airlines airplane. Thank you!
-JFM L.
A passenger of United Airlines - 6/17/2024

Hi. I wanted to send a special thanks to Terri at the front desk/customer service - she went above and beyond to give me hope with my lost wedding rings. Her helps was immediate and she greatly reduced my anxiety and worry. I cannot thank her enough and tell you how lucky you are to have her. She is one of a kind! I also want to thank Paul over the security dept. He was also exceptional with taking charge and resolving the issue when my mom and I needed more help. All of your staff are positive, upbeat and caring. A truly great example! . Terri and Paul - thank you for great care and focused customer service. You are gems!
-Tracy C.
A guest of Westgate Myrtle Beach Oceanfront - 6/16/2024

I’m looking forward to receiving my laptop. Thank you!!
-Christina K.
A passenger of United Airlines - 6/14/2024

You did a great job! Thank you so much! We really appreciate it!
-Egor S.
A guest of Mt. Hood Meadows - 6/14/2024

We really appreciate your help and honesty Thanks
-Rodrigo M.
A passenger of United Airlines - 6/14/2024

THANK YOU SO MUCH FOR FINDING MY PHONE. I KNOW A LOT OF PEOPLE WERE PROBABLY INVOLVED SO THANK YOU TO EVERYONE. I AM TRULY HAPPY!!!
-KATHLYN N C.
A passenger of American Airlines - 6/14/2024

I received my missing items 2 days ago! I will fill out the survey email I received from you a week ago. Can you tell me where you located my missing items. I believed I lost the items in London Heath Row? Did they get left on my United flight back to New York or in the Airport security check when flying home to Roanoke? Your time and expertise are very much appreciated! Your team and United are great!
-David D.
A passenger of United Airlines - 6/14/2024

Thank you! Thank you! Thank you! You folks found my iPad! I waited after trying for days to give edits to what might help finding it again on this window portal. Gave up and bought a new iPad (that is now going back to Costco!) and I was startled with disbelief when you sent me an email on Monday informing me my that iPad was found in Houston of all places!!! I thought I lost it at O'hare in Chicago! In any case, my deepest gratitude for the service you provide to us as patrons. Kind regards, Mike McGreevy
-Mike M.
A passenger of United Airlines - 6/14/2024

The Amtrak employees at BAL were great. Very helpful. The information from Smteak online was great. Website had a few glitches but you get a 5/5
-Faye B.
A passenger of Amtrak - 6/14/2024

The staff at MGM Grand Hotel called and found my expensive dress shirts and said they shipped them all in 1 day!! Thank you so much!!
-Jodie G.
A guest of MGM Grand - 6/13/2024

I left my laptop at at the airport and American Airlines personnel were able to find it and ship it to my home. So grateful for this. Keep up the good work.
-Eric R.
A passenger of American Airlines - 6/13/2024

Thank you so much for your kind understandings attitude in attending to retrieve and return my left items. Sandy
-Sandy S.
A guest of Bay Club Hotel & Marina - 6/13/2024

Customer Service Lost and Found agent AL was very helpful. ID's my iPad and shipped it out same day. He's amazing!!!
-Robert S S.
A passenger of American Airlines - 6/13/2024

Great service, I am amazed that my daughter recovered her IPhone. Thank you so so so much.
-Edinson D.
A passenger of Air Canada - 6/13/2024

Thank you so much for finding and letting us know you found our daughter’s wallet. We were frantic and your swift response was a Godsend. Thank you!!
-Alicia S.
A passenger of American Airlines - 6/13/2024

Thank you for being prompt and proactive about the item that we’ve lost during our Dollywood stay. I appreciate the fast service and also being helpful to find our item. Thank you guys! Y’all deserve a raise! Kudos and stay awesome!
-Deborah P.
A guest of Dollywood Theme Park - 6/12/2024

Thanks for getting our camera lens back to us so quickly!
-Danguole B.
A guest of Jackson Lake Lodge - 6/12/2024

Thank you so much for retrieving my lost item. It was a very easy process to enter the information online but I never thought I would have gotten the item back so fast. Thank you again to everyone.
-Sara G.
A passenger of United Airlines - 6/11/2024

Amazing! I never expected to see my package again so am thrilled that you found it. Thanks ever so much. I am very impressed with the quality customer service. Good job, American!
-Janet W.
A passenger of American Airlines - 6/11/2024

Thanks so much for returning my lost iPad, your efforts are really appreciated- thank you
-Mr Morgan N.
A passenger of United Airlines - 6/11/2024

Lost my phone. Andre at lost and found was awesome in helping me. Give that man a raise!
-Dave A.
A passenger of Sacramento International Airport - 6/11/2024

Thank you, thank you!!! I had just received my green card that is in my wallet. I left it on the counter yesterday and today it is on its way back to me. Very efficient and great transparency and communication. A++++++
-Philippa W.
A passenger of American Airlines - 6/11/2024

Grasias por su ayuda ce los agradezco
-Michael Antonio Urbina S.
A passenger of United Airlines - 6/11/2024

Thank you so much to the honest people that found my license and took the time to turn it in. Great Job American Airlines
-Karlee W.
A passenger of American Airlines - 6/11/2024

Thank you so much for returning my wallet.
-David G.
A passenger of United Airlines - 6/11/2024

I just wanted to say thank you. My friend left her diamond earrings in our room and within a few hours, I was informed they were found and being shipped. Thank you! And thank you for an amazing experience while we were in Vegas. We truly could not have been happier with our stay with you.
-Elizabeth A.
A guest of Venetian Resort and Expo Lost and Found - 6/10/2024

Thank you for your prompt response, it’s truly appreciated!
-Scott E.
A guest of Red Rock Casino Resort Spa - 6/10/2024

Thank you for making this a priority. My cell phone is my life line and for your team to find it within a timely manner speaks great value to me. The honesty of someone turning it in is wonderfully appreciated.
-Patricia Ann W.
A passenger of American Airlines - 6/10/2024

Thank you very much for your very prompt efforts and for finding my lost golf shoes. They were brand new and very expensive. I am very happy that you found them.
-Jeff H.
A passenger of American Airlines - 6/10/2024

United Airlines is a world class company! What a great surprise two days ago when you notified me that you located my missing items! I have flown United internationally while working for GE Internationally automation control systems over a 40 year period. What a relief for me and my wife when we got your email! Is it possible for United to look back at my United records and tell me how many Air miles I have on United??? Thanks a million to your team for finding my items! We can sleep well again thanks to your teams efforts!
-David D.
A passenger of United Airlines - 6/9/2024

Thank you so much for the responsible and quick feedback (that you found something as important as someone’s wallet). Wish I could have retrieved it in Pittsburgh but happy that it was found and I only had to wait a day to discover you found it vs having to rush and get a new ID and cards, etc.
-John S.
A passenger of United Airlines - 6/9/2024

Thank you.. it was pretty quick. Hopefully they send it out to us
-Helena F.
A passenger of United Airlines - 6/8/2024

Thank you for finding and returning my toiletry bag. I appreciate more than you can ever imagine!
-Lee Ann N.
A passenger of Carnival Cruise Line - 6/8/2024

Thank you for the update.
-Leonard E. H.
A passenger of United Airlines - 6/8/2024

I just want to thank you very much for sending my watch back to me !
-Daryl M.
A guest of Venetian Resort and Expo Lost and Found - 6/8/2024

Great service!
-Richard F.
A guest of Venetian Resort and Expo Lost and Found - 6/7/2024

I appreciate the honesty and phone call from Inn at the Cove notifying they found my watch. The process to have it shipped to me was quick and very smooth. Thank you
-Glenn F.
A guest of Inn at the Cove - 6/7/2024

Thank you so much for going above and beyond to find my moms suitcase. Jennifer was fantastic. Thank you again
-Jeff S.
A passenger of Amtrak - 6/7/2024

The lost and found service provides a remarkable service to United customers.
-Xianneng S.
A passenger of United Airlines - 6/7/2024

I have received my luggage already. Thank you
-Denise F.
A passenger of Celebrity Cruises - 6/7/2024

Thank you. Appreciate your update.
-Brenda Valentine J.
A passenger of Royal Caribbean International - 6/7/2024

Thank you very much for returning my license to me
-Gaye H.
A passenger of American Airlines - 6/7/2024

Thanks to the team who helped me with my lost items. Theh offered me suggestions to help me find my airpods. I am truly grateful of how accommodating and friendly the staffs were.
-Aliinah Leigh C.
A guest of The Linq Hotel (Lost and Found Department) - 6/6/2024

Thank you so much to the staff member who found my wallet with all of my credit cards. I truly appreciate the integrity of this individual who turned in my wallet to their manager. The manager was especially informative and assured the delivery of my property. Thank you so much to the staff for their honesty and support. United rocks in Ft Lauderdale!
-Diana T.
A passenger of United Airlines - 6/6/2024

James and Collin in Airport Ops were beyond professional, helpful, understanding and kind. We cannot speak highly enough for both of them.
-Caroline B.
A passenger of Boise Airport - 6/6/2024

got my phone back quickly.
-Michael J.
A passenger of United Airlines - 6/5/2024

Thank you so much for recovering my backpack! Service and shipping were great.
-Richard T.
A passenger of United Airlines - 6/5/2024

I am SO THANKFUL THAT U FOUND MY PHONE!
-Judith M.
A passenger of American Airlines - 6/5/2024

I received my package this morning. Thank you for your efforts. Mahalo
-Louis G.
A guest of Marriott's Ko Olina Beach Club - 6/5/2024

So incredibly kind, professional, and knowledgeable. I'm so grateful!
-Linda F.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 6/5/2024

I was so pleased to know my items were found and return with kindness and immediate delivery of professional personnel who called and led me to know it was being delivered. So happy land grateful. Thank you
-Mary I.
A passenger of Alaska Airlines - 6/4/2024

I am so thankful you were able to find my iPhone!! Job well done!! I look forward to your next email.
-Barbara Beth H.
A passenger of United Airlines - 6/3/2024

I am thankful that your Lost and Found Solutions works with United Airlines to return missing and/or lost items. I did not realize until we had cleared security that I did not have my cell phone. Through process of elimination we contacted the hotel where we spent the night and out Uber ride to the airport. Both confirmed they did not find a missing cell phone which meant it had to be at the airport. I planned to contact United Lost and Found at DIA this morning and was thrilled when I read your email that you had my phone and could ship it to me! Thank you so much for contacting me so quickly. At least I know my phone is secured and being sent quickly to my address. You fill an important niche of work for United as I am sure there are missing and lost items left regularly!!! Thank you again.
-Karen S.
A passenger of United Airlines - 6/3/2024

What an amazing experience with United’s flight crew and list items! I left my Sonos earphones on the plane. Amanda from the flight crew called about them just after I left the airport. She instructed me how to retrieve my earphones and I was called the next day by the kindest person who walked me through how to have my item mailed. Thank you to these amazing United employees!
-Janice W.
A passenger of United Airlines - 6/3/2024

Thank you very much, have received my bracelet and the service was very good then again
-Peter M.
A guest of The Charles Hotel - 6/3/2024

I appreciate the time and the effort for finding my glasses. Thank you!!
-Andres P.
A guest of Aqua Sol  - 6/3/2024

have not gotten my item yet but very thankful it was found and the communication regarding it
-Laura B.
A passenger of American Airlines - 6/1/2024

I never thought I'd ever see this phone again and to get it back so promptly! Your system works. Thank you!!
-Donna W.
A passenger of American Airlines - 6/1/2024

We received the package!
-Kathleen A.
A guest of Mandalay Bay Delano Lost and Found Dept - 6/1/2024

I am so grateful that I got my backpack back. Chicago PD WAS really helpful asking phone calls. It is really confusing who to contact . Again thank you for all your help and returning my bag!!!!
-Jeff P.
A passenger of American Airlines - 5/31/2024

I am very impressed by efficiency of your lost and found service. Thank you so much.
-Donell C.
A passenger of American Airlines - 5/30/2024

Got my stuff back promptly and in perfect condition! Thank you
-Theresa
A passenger of Alaska Airlines - 5/30/2024

Universal's lost and found as well as the employees from the Mummy Ride work to find my cell phone that was lost during the ride on Saturday. Thank you for getting it returned to me.
-Jeff D B.
A guest of Universal Orlando Resort - 5/28/2024

Thank you! I am beyond surprised and pleased that my Kindle has been located. This is returning my faith in humanity! Your office has been diligent in providing information with followup to keep me informed of the status of the claim. I can not thank you enough. I look forward to receiving this by Fed Ex in the near future. Again, my heartfelt thank you!!
-Sylvie R.
A passenger of United Airlines - 5/28/2024

Just when I lost hope (a week after having returned to Europe), I got a different e-mail (that my jacket was actually found) and then it was shipped very quickly back to me (with EVERYTHING in the pockets - which was quite valuable...), so THANK YOU VERY MUCH!!!
-TYMOWSKI J.
A passenger of United Airlines - 5/28/2024

Amazing ability to track us down and return my iPad! Thank you! The honesty of your employees is a great value!!
-Alicia H.
A passenger of American Airlines - 5/28/2024

I received the best service possible. A representative helped me fill in the claim form and my passport was found promptly, saving me much aggravation.
-Carla S. M.
A passenger of American Airlines - 5/27/2024

Great service!
-Laura Q.
A passenger of United Airlines - 5/27/2024

The Air Canada Concierge who intervened on my behalf solved this within an hour. Sal from AC Lost and Found in Toronto called me and once he had the description he found the lost airpods in 5 minutes, and within another 5 minutes I paid FEDEX to have them returned.
-John L.
A passenger of Air Canada - 5/26/2024

Thank you so much!! Made my day , week ! Love to know where they found it
-Dianne D.
A passenger of Celebrity Cruises - 5/26/2024

Excellent Service. Wonderful. Thank you for your time.
-Arbencis V.
A guest of Kalahari Resorts Round Rock - 5/24/2024

Thanks so much for shipping my phone back! I was LOST without it
-John S.
A passenger of American Airlines - 5/24/2024

My partner left an iPad on the plane and didn’t even realized it till 11 days later. We filled for a lost item report without much expectation. Who knew I will have my iPad FedEx three days later! It was an awesome! Thank you for those hard working agents behind the scene, to get get our stuff reunited back with some real forgetful people like us! Thank you so very much!
-Kimberly B.
A passenger of United Airlines - 5/24/2024

United airlines provide Excellent service ,thank you very much!
-Yogesh P.
A passenger of United Airlines - 5/24/2024

very nice service!
-Jimmy S.
A guest of Fontainebleau Las Vegas - 5/23/2024

The process went like clockwork. Lost my phone at ORD, and thought never to see it again. Still, I locked the phone remotely and left my home number. By the time I returned home, I had a message from American Airlines saying it had been turned in. I filled out the claim form and just a few days later I have my phone in hand. Great job on this recovery, and you have my thanks.
-Linda S.
A passenger of American Airlines - 5/23/2024

Speaking with Yvonne was an absolute pleasure. She was courteous, friendly, and extremely professional. Her follow-up to me me was quick and helped me dispel any fear I had that my bag would not be returned. Thank you!
-Mark C.
A passenger of Royal Caribbean International - 5/23/2024

Thank you very much for your quick response.
-Satoshi U.
A guest of Venetian Resort and Expo Lost and Found - 5/23/2024

Both United representatives were amazingly helpful in tracking my lost bag & having it shipped home to me safely. Thank you & you are so appreciated :)
-Briana
A passenger of United Airlines - 5/22/2024

Thank you so much for finding my Kindle and shipping it to me!! Such an efficient process.
-Lily
A passenger of American Airlines - 5/21/2024

I’m so pleased my item was found. It would be helpful if there was a phone number available so you could speak with someone, but I do really appreciate the service provided.
-Cheryl K.
A passenger of American Airlines - 5/21/2024

so grateful that you found my racket and appreciate the quick follow up!! Thank YOU!!
-sherry P.
A passenger of United Airlines - 5/21/2024

Thank you so much for looking for my Kindle and finding it. Thank you for your service.
-Charles M.
A passenger of American Airlines - 5/21/2024

Very good services. Thanks a lot!
-Beatrice L.
A guest of Eldorado Hotel Casino ATTN: SECURITY L&F - 5/21/2024

I just received my package thank you so much
-Priscilla S.
A guest of Beau Rivage Resort and Casino - 5/20/2024

I am amazed, thank you! I really appreciate you returning my wife’s iPad.
-Vinny M.
A guest of Caesars Palace Las Vegas - 5/20/2024

I appreciate your very efficient system for returning my lost items. Thank you. Dave Tagge
-Dave T.
A guest of South Point Casino - 5/20/2024

AA is the BEST! Somehow they found my IPAD. Not sure if I left it at the gate in Miami or on the plane. I filed a report and they kept me informed all week, Then they found it and are sending to me FedX. Great customer service!!!! Thank you so much. This is the only item I’ve ever lost so I’m most appreciative.
-Dottie L.
A passenger of American Airlines - 5/20/2024

I just wanted to thank you for the great service you provided in finding and returning the headset I forgot in the plane. It actually got home in Switzerland before I did. Great service, thanks a lot
-Cedric N.
A passenger of United Airlines - 5/20/2024

Thank you so much for expediting this!!
-Michelle Freeman A.
A passenger of Royal Caribbean International - 5/20/2024

I received my IPad today and I have to say how impressed I am with your recover efforts to get it back to me. I want to thank you so much for getting it back so fast, I use my iPad everyday and was not looking forward to purchasing another one since they are so expensive so THANK YOU SO MUCH!
-Dorothy S.
A passenger of American Airlines - 5/20/2024

Excellent process for returning lost items. Thank you for your efficiency.
-DS W.
A guest of Hampton Inn & Suites Bellevue Downtown-Seattle - 5/19/2024

Compliments the excellent service of Hilton Boston Logan Airport!
-Adele B.
A guest of Hilton Boston Logan Airport - 5/19/2024

I cannot thank you enough for your quick response and for getting my credit card back to me. You have renewed my faith in people and I will be sure to recommend your fine establishment to my friends and acquaintances. Thank you again!!!
-Nancy J G.
A guest of South Point Casino - 5/19/2024

Thank you for responding so quickly
-Priscilla S.
A guest of Beau Rivage Resort and Casino - 5/18/2024

Thank you for finding my lost item. I wasn't very optimistic that it would be located but you did it!
-Linda L.
A passenger of American Airlines - 5/18/2024

We are extremely happy that your staff found our missing items. Thank you sooooo much.
-Elaine E.
A guest of Busch Gardens Tampa Bay - 5/18/2024

THANKYOU! I was sure my camera was gone forever. I’m so grateful that someone turned it in and you shipped it to my home! Traveling can be so hectic and it turns out easier to lose something in the process. THANKS AGAIN !
-Barbara M.
A passenger of United Airlines - 5/17/2024

thanks for your service
-nency G.
A passenger of United Airlines - 5/17/2024

Fantastic response time!!!! Thank you so much for finding my wallet and getting back to me within 30 minutes of submitting my L&F request. Thanks again!!
-Rachel M.
A passenger of American Airlines - 5/17/2024

All went well. Thank you for helping me recoup my electronics pouch.
-Beronica O.
A passenger of United Airlines - 5/17/2024

Wow! How did you ever find my "tiny" Sonos player with all the traffic you contend with every single day. This is just another reason why my family always travels Alaska Airlines. Thank you, thank you!
-Rick F.
A passenger of Alaska Airlines - 5/17/2024

I want to personally thank Enrique Hernandez I lost an article on my recent stay, he went to the room, found it and started the process to return. First class THANKS!!
-Debra N.
A guest of Sheraton San Diego Hotel & Marina - 5/17/2024

Amazing service - so appreciative of the communication and results!
-Phil D.
A passenger of United Airlines - 5/17/2024

Thank you! thank you! Thank you!
-Pamela W.
A passenger of Amtrak - 5/17/2024

I can’t tell you how happy I am that you found my iPad and I congratulate you on your diligence in making this happen I am forever grateful thank you so very much
-Dottie S.
A passenger of American Airlines - 5/17/2024

Thank you so much for finding my Kindle. I did not put in a lost and found request because I just figured it was gone! thanks so much!!
-Clayton M.
A passenger of American Airlines - 5/16/2024

Thanks a lot for thee swift response and smooth procedure to identify and return my laptop. I am very much happy to get back my laptop so hazzle free.
-Pratik B.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 5/14/2024

American Airlines is the greatest Airline in the entire world I am so grateful to be a part of the aa family . I will shout it all over the world Thank you so much
-Frances A.
A passenger of American Airlines - 5/14/2024

The package arrived. Thank you so much for all the effort on your part to get my mom’s bracelet back! You’re great!
-Virginia N.
A guest of Grand Canyon National Park Lodges - 5/14/2024

Just to say, I was blown away by the recovery of my iphone through your lost and found services. The process wasn't easy, but it actually worked! Given all the cynicism about airline service, I have to say thank yoj, great job.
-James J. C.
A passenger of United Airlines - 5/14/2024

Awesome job! Thanks for getting this back quickly.
-Karrie F.
A passenger of United Airlines - 5/13/2024

Michael at Amtrak Lost and Found in Albany, NY gave me friendly and great service to get my backpack returned to me. Likewise the conductor of train 48 out of Rochester to NYC on May 07 facilitated getting my backpack returned to Albany after I had left it on the part of the train that went to Boston from Albany. Thank you all including the man that ran the food car on that train and found my backpack. There were 6 of us together on that trip to NYC from Rochester and we had a great time taking the train for the first time ( for most of us.) Thanks again to all.
-Bob S.
A passenger of Amtrak - 5/13/2024

I received my bracelet. Thank you.
-Stella S.
A guest of Omni Los Angeles Hotel - 5/13/2024

Excellent service. Received our lost mobile phone before the said time and before our flight back to the UK. Thank you
-Ivy L.
A guest of Polynesian Cultural Center - 5/12/2024

Very efficient, thks
-Claude R.
A passenger of Air Canada - 5/12/2024

Thank you very much! Though it was lost forever will be very happy to have it back
-Kim D.
A passenger of American Airlines - 5/11/2024

Was great and speedy with helping finding lost property I was well appreciative of this.Mahalo!
-Tashima O.
A guest of Hilton Hawaiian Village - 5/11/2024

Very thankful for returning our left behind item! I appreciated the phone call from your representative as I didn't see the first email about my inquiry!!! Thank you!
-Debra W.
A guest of The Grand Canyon Railway and Hotel - 5/11/2024

Thank you for your quick response.. Good job!
-Kenneth M.
A passenger of American Airlines - 5/10/2024

I was afraid my iPad was stolen after I accidentally left it on an international flight. I tracked it (Find My) going to Miami then Brazil. But AA found it!!! Really appreciate the effort.
-James E (Ned) N.
A passenger of American Airlines - 5/10/2024

Thanks for having my phone and shipping it back to me. I lost it on a plane while leaving the country. i was out of contact possibilities for almost three weeks (hard to believe, I know). When returning to the states I was able to check my email and got your messages that you had my phone. Thanks! Richard
-Richard E.
A passenger of United Airlines - 5/10/2024

Thank you so much for locating my lost item and sending it back very promptly. Your customer service is much appreciated
-Nadim
A guest of Residence Inn Oklahoma City Bricktown - 5/9/2024

Thank You Much for the return
-Thomas C.
A passenger of United Airlines - 5/9/2024

Thank you so much for finding my fitted custom suit I left behind on my flight. You are life savers!
-Samuel R T.
A passenger of American Airlines - 5/9/2024

Thank You, very much for following through, keeping me informed - and finding my Kindle so it could be sent back to me. It arrived today in perfect condition. Again, thank you for putting time and attention on this matter. I am very impressed.
-Lynn R.
A passenger of American Airlines - 5/9/2024

Thanks so much. Your Lost & Found app was easy to use, your email+text alerts were helpful, and your FedEx shipment item return process for my forgotten iPad that WestJet found was quick & easy and reasonably priced. Wow! Very well done. Thanks.
-Jamie M.
A passenger of WestJet - 5/8/2024

Thank you guys for finding my wallet . I have had this for 20 years and it was a gift from my brother in law . Well done and thanks again
-Craig D.
A passenger of American Airlines - 5/8/2024

I am so very grateful for recovering my 65 year old ring. It was a very special gift from my mom and dad. Thank you so very much.
-Vincent B.
A passenger of Amtrak - 5/8/2024

I am so grateful for your “lost and found” service. My ring has 65 years of sentimental value from my parent’s 8th grade graduation gift. Thank you so very much!
-Vincent B.
A passenger of Amtrak - 5/8/2024

Thankyou very much for your commitment to search for my ring. I was so happy to receive yesterday’s note that my 65 year old ring has been found.
-Vincent B.
A passenger of Amtrak - 5/8/2024

Thank you so much for contacting me with my lost wallet. I really do appreciate it.
-Marie S.
A passenger of American Airlines - 5/7/2024

Andre provided exceptional service! This was a difficult case and he came through. Andre was professional, courteous and didn't give up looking for my list items.
-Laura Bower A.
A passenger of Sacramento International Airport - 5/6/2024

Thank you, thank you! I am thrilled to hear my iPad is on its way back to me!!
-Karen L.
A passenger of American Airlines - 5/6/2024

Thank you sooo much. Everyone along the way was professional and sincerely tried to help…thank you!!!
-Steve M.
A passenger of United Airlines - 5/6/2024

Looking forward to receiving my package.
-Barbara C.
A passenger of Amtrak - 5/6/2024

Jerry was a great help in finding a lost cable and getting me through the process of return. I can't thank him enough.
-Judith A A.
A guest of The Hoxton - Downtown LA - 5/6/2024

Maria in the baggage department for United Airlines at the Reno airport was SOOO AMAZING and sooo helpful and so kind. She was efficient and helpful and very compassionate for my missing item. So so grateful for her and her help. Thank you again, Maria !!! Hannah G/P
-Hannah P.
A passenger of United Airlines - 5/4/2024

I have received the jacket. THANKS GOOD WORK! JTT
-James T.
A passenger of United Airlines - 5/4/2024

I am pleased with the timely response and result . My missing luggage was found and returned to me . Thank you so very much.
-Allan B.
A passenger of Royal Caribbean International - 5/3/2024

Great response, great service. Fast and seamless. Thank you for your help. We really appreciate it.
-Rodney J.
A guest of The Mountain View Grand Resort and Spa - 5/3/2024

Package received today. Thanks so much!
-April K.
A guest of Marriott Vacation Club Kalanipuu - 5/3/2024

You all have been such a pleasure in assisting me in finding my iPad. Communication was great by email and keeping me up-to-date with all the updates. Thank you for your help. Great job.
-Robin D.
A passenger of American Airlines - 5/2/2024

I am delighted to inform you that I have received my iPad. I am extremely grateful for the efficiency and speed of your team's service. Your trustworthiness and the commendable work at Denver Airport are greatly appreciated. Thank you for making this experience a positive one. Best regards,
-WANG W.
A passenger of United Airlines - 5/2/2024

Items was recovered within 5 minutes 10 out of 10
-Tieara P.
A guest of Westgate Myrtle Beach Oceanfront - 5/2/2024

I would like to express my sincere appreciation for the diligence in locating my jacket. I would like to thank Stacy in her assistance in expediting the return of my jacket. Thank you. Sincerely, Kathleen P.
-Kathleen P.
A passenger of United Airlines - 5/2/2024

Thank you so much for recovering my kindle, well done for both great communication and customer.
-Valda B.
A passenger of United Airlines - 5/2/2024

We left Silver Legacy on Tuesday and it was delivered Monday.. it is nice to know the employees at Silver legacy are honest. Rochelle, cleaning person kept the phone in her pocket until someone called for the missing phone. Then turned it in to security. At which point we made contact with security to request the return of the phone. Thank you!
-Dennis C.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 5/1/2024

Thank you for the quick response and finding the dental devise. It is really appreciated.
-Andy B.
A guest of Hotel FERA a Doubletree by Hilton  - 5/1/2024

I LOVE AA! I left my wallet with cards and ID in then!! The WORST feeling. AA communicated with me along the process…And they didn’t give up looking! It was found within 24 hours of reporting it missing. Thank you!!
-Jessica
A passenger of American Airlines - 5/1/2024

Really appreciate your due diligence.
-Santosh S.
A guest of Vail Resorts - Seven Springs Mountain Resort - 5/1/2024

Estoy super agradecida pude recuperar mi bolso donde tenía todos mis documentos muchas gracias y felicidades por su buena labor de verdad nunca pensé en recuperar mis cosas fue súper rápido y súper agradecida Dios los bendiga
-Greymar C.
A passenger of Amtrak - 5/1/2024

Thank you so much. You guys are the best.
-Zheng Hao S.
A passenger of United Airlines - 5/1/2024

Nice to know Your Service was Great...! & the Expectation Delivery Time was Right on Time..! Thanks for Being There for Us
-Vana H.
A passenger of Charlotte Douglas International Airport - 4/30/2024

I want to thank American Airlines lost and found personnel for your prompt response. I am delighted to be reunited with my phone. Thank you very much.
-John W B.
A passenger of American Airlines - 4/30/2024

I was extremely satisfied with the process and handling of the return of my purse with all of its contents. So happy to have it returned to me.
-Elaine M.
A passenger of United Airlines - 4/30/2024

Amazingly fast response! I can't believe I was able to get my items back! I will always fly American, military orders or not.
-Mary Y.
A passenger of American Airlines - 4/30/2024

I am amazed and happy to get my coat back. I never thought it would happen. Thank you!
-Donna R.
A passenger of American Airlines - 4/30/2024

AWESOME! Thank you so much for returning my prescription sunglasses...Y'all ROCK!
-Mark D C.
A passenger of United Airlines - 4/30/2024

I'm so very glad about the honesty of your employees!! your lost and found system is to be admired and should be in place in every firm. Congratulations for a job well done from the housekeepers who turned in my passport to the right people all the way to Nadine who is in charge of the Lost and Found at Marriott's Shadow Ridge and the"The Chargeback Lost and Found Solution " which was used to bring our valuables back to the rightful owner.
-maria M.
A guest of Marriott's Shadow Ridge - 4/29/2024

Thank you so very much! I didn’t have another 1k to spend on another IPAD and thought it was a lost cause
-Kimberly L J.
A passenger of American Airlines - 4/29/2024

Just wanted to thank you SO much for locating my ipad and getting it back to me! I really appreciate it. I’d bought another one, but I like this one so much better and will pass the new one on to my daughter or grandchildren. Thank you again for keeping me up to date with the lost article and reuniting us! Very much appreciated. Thanks.
-Cheryl P C.
A passenger of United Airlines - 4/29/2024

The payment process was smooth and very easy.
-Laura W.
A guest of Massanutten Resort - 4/29/2024

Thank you 100000 times I received my watch today thank you thank you
-Doris P.
A passenger of Royal Caribbean International - 4/29/2024

great service. helped me on a friday afternoon quickly and swiftly
-Chase N.
A guest of Hard Rock Hotel & Casino - Atlantic City - 4/29/2024

Excellent and fast service. Thank you.
-Rochelle C.
A passenger of American Airlines - 4/29/2024

Fantastic job finding my Kindle. Easy process and quick execution. Thanks so much to the individuals who do this work.
-John G.
A passenger of American Airlines - 4/29/2024

Thank you very much for sending me my found wallet. I could not believe that I had everything still intact. Email process and online process to reclaim the property was unbelievable.
-Dennis D.
A passenger of United Airlines - 4/28/2024

Thank you Air Canada so very much! Greatly appreciate your time and effort!
-Darlene P.
A passenger of Air Canada - 4/28/2024

Very happy to hear you found my passport. Waiting patiently for it to arrive. Thank you.
-Maryw L L.
A passenger of Celebrity Cruises - 4/27/2024

I am sincerely grateful, Happy and glad you made the effort. United is on my grateful list!!!
-ROSEMARIE L.
A passenger of United Airlines - 4/26/2024

Omgosh, thank you and your staff members who were honest people and found my entire drawer left behind. I received today and I am beyond grateful to have everything back in my possession. Absolutely above and beyond for your staff members, please pass along my gratitude.
-Tami M.
A guest of Bellagio - 4/26/2024

Thank you! I had lost my phone in Usland of adventure and freaked out thinking I would never see it again. God bless the person who turned in my phone to guest service. I believe I'm saying her name correctly Tisha from guest services helped me out and was able to confirm over the phone that my phone was there with them. The whole process took only 4 days and I received it earlier than expected. Again, thank you all!
-Yazmary
A guest of Universal Orlando Resort - 4/26/2024

Thank you so much for finding our lost item. Your prompt attention to this is issue is outstanding. Can’t thank you enough. Bruce Dart.
-Bruce D.
A passenger of Celebrity Cruises - 4/25/2024

Wow!I reported that I left my iPad on the plane Sunday night. I received a notice on Monday night that it was found and it arrived today. Thank you. I am sharing this great service with others.
-Patricia M.
A passenger of United Airlines - 4/25/2024

The Hilton crew has been remarkable. Thank you sooooo much.
-LaJuana P.
A guest of Hilton Grand Vacations Parc Soleil - 4/25/2024

I’m am so utterly thankful as so many pieces had such sentimental value. Thank you for your effort and caring. I so appreciate it.
-Stephanie D.
A passenger of American Airlines - 4/25/2024

I was very happy to receive a message that my kindle had been found. It was a very easy system to claim it and to have it shipped back to me. Thank you.
-Amy G.
A passenger of United Airlines - 4/25/2024

Thank you so much for finding my lost item. The service from united was excellent. Alexis was clear and explained everything simple and quickly. Very happy item was returned to me
-Lilian H.
A passenger of United Airlines - 4/25/2024

Thank you, I received my bag back and just wanted to send a huge thank you to the team for making it happen!
-Michael R.
A guest of Harrahs and Harveys Lake Tahoe - 4/25/2024

Thank you for your prompt contact in discovering my items and letting me know. Your service was outstanding.
-Pamela J W.
A passenger of Tampa International Airport  - 4/24/2024

Wow! There is no words to explain how thankful I am with the fast turnaround. I was able to recover my lost item in 48hrs. Great service!
-Darihant O.
A passenger of American Airlines - 4/24/2024

You don't know how happy we were to receive the news. I will be visiting your scorecard.
-Ben H.
A passenger of Celebrity Cruises - 4/24/2024

Thank you SO much for making easy to get my precious items back! I am so pleased!!
-Wesley
A passenger of United Airlines - 4/24/2024

Thank you so much!! I submitted my claim on Sunday morning and so glad to see the notification that they had been found so quickly afterward.
-Lani H.
A passenger of United Airlines - 4/24/2024

Im so happy that my item was found. A big thank you to American Airlines and FedEx for reuniting me with my item. Th is a bunch
-Andriana A.
A passenger of American Airlines - 4/23/2024

Incredibly impressed with the Chargerback team, Baggage Shipping Services in Las Vegas and Edmonton and WS Customer Service agents. Carla & April. I was heartbroken to leave my cell phone behind on WS1928 and I learned to trust the excellence of the WS process and the people involved. I love you all and am grateful beyond words! Will pass this amazing service onto social media. With gratitude and kindness, Cynthia Funnell
-Cynthia F.
A passenger of WestJet - 4/23/2024

I really appreciate Great Wolf Lodge water parks lost and found for finding my grandson Apple iPad immediately thanks so much for responding back let me know that y'all found it within 24 hours I enjoy my weekend there with my family and we will be back soon to visit
-Keysia W.
A guest of Great Wolf Lodge Georgia - 4/23/2024

You guys rock!
-Colin M.
A passenger of American Airlines - 4/22/2024

Great job. Thanks so much for finding my tablet, and sending it to me via fedex.
-Christine M.
A passenger of United Airlines - 4/22/2024

Absolutely fantastic service from United Airlines lost and found. Our child was delighted to get their device back. Thank you so much.
-Fiona W.
A passenger of United Airlines - 4/20/2024

Thanks a lot
-Celia Maybe Crespo U.
A passenger of United Airlines - 4/19/2024

Thank you so much for returning my iPad to me!
-Bridget K.
A passenger of United Airlines - 4/18/2024

Thomas At American Airlines at the Bangor airport was so incredibly professional and kind and efficient!!! He is the perfect personality to promote and he should be promoted and cherished by your company. I travel a lot and work a lot and he is a real problem solver with a great attitude. I think his last name was something like Donnell but I’m not sure. Thank you!!! I was in fear of losing my job after leaving my laptop on the plane in the tightest seat I have ever had on a plane and he helped me locate my computer and it is on its way to me now. Thomas BGR ticket counter American Airlines is the best!!!!
-Julie Jo F.
A passenger of American Airlines - 4/18/2024

Nick from housekeeping was very personal and professional, he listened well, asked the right questions and really seemed concerned about my situation
-Terese N.
A guest of DoubleTree by Hilton Dallas Campbell Centre - 4/18/2024

Thank you so much for finding my phone! You made me a very happy person. And the gal that called me to let me know was very nice and professional.
-Lynne C.
A passenger of American Airlines - 4/17/2024

Very impressed that it has been located. Curious to know how it ended up in Huston with United in that I flew with Air Canada and tracked it back to Ottawa.
-Bill M.
A passenger of United Airlines - 4/17/2024

Thanks so much for helping me find the iPad.
-Ching M.
A passenger of United Airlines - 4/17/2024

Many thanks to the whole team for returning my tablet! The service was exceptional. Dallas
-Dallas D.
A passenger of Alaska Airlines - 4/17/2024

Great!!!! Job
-Fernando N.
A passenger of Amtrak - 4/16/2024

Thanks so much for your help.
-Michael M.
A guest of The Hotel At Auburn University and Dixon Conference Center - 4/16/2024

I am so happy on how fast your service was. I still can’t believe my camera it’s on my way. Thank you so much!!!!!!
-Liliana S.
A passenger of American Airlines - 4/15/2024

Very happy with it only taking a few days and how well my package was wrapped
-Karen B.
A passenger of Air Canada - 4/15/2024

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-Barbara A W.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 4/15/2024

A nice young lady ,named Christy, called ,& helped me with my husband’s lost iPad; he’d left it ,in the pocket holder, in front of his seat. We were sure it was gone-gone. I felt “ugly” for thinking that. THEN ! Christy called ,& saved the day ! She was delightful to work with, on the road to returning the iPad home. She was patient ( I’m old fashioned ), fun, pleasant, smart,& helpful. Thank you Christy ! Can your company thank Christy,& applaud her, for her job well done ?!? Please do that ! Thank you, Appreciatively, Nadine
-Nadine L.
A passenger of United Airlines - 4/15/2024

Thanks for finding my hat. Great service.
-PHILIP R.
A guest of Omni PGA Frisco - 4/15/2024

I appreciate all your efforts to found my lost ltem Thank you
-GISELE Y.
A passenger of American Airlines - 4/13/2024

Thank you for all your help you saved a elderly woman since all her medical information was inside!
-Robert H.
A passenger of United Airlines - 4/13/2024

Thank you for shipping my items back to me!
-Claudia
A passenger of American Airlines - 4/13/2024

You guys are awesome! Thank you so much for your support during this panic moment
-Lucinda R.
A passenger of United Airlines - 4/13/2024

Very promptly resolved. Item found and returned shopping arranged quickly and efficiently. Surprised and pleased at the prompt outcome. Well kept secret that this is possible.
-Garland H.
A passenger of Charlotte Douglas International Airport - 4/12/2024

Thank you very much for recovering my laptop. I am glad someone found it and turned it in.
-Michael F.
A passenger of United Airlines - 4/12/2024

Muchas gracias y muchísimas felicidades por su amabilidad y servicio.
-Jordi S.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 4/12/2024

Great service!!! Thanks for being that honest and fast to give an answer...!
-Cinthia G.
A guest of Wynn Las Vegas - 4/11/2024

Thank you SO much for finding and returning my daughter's phone! Cannot tell you how much of a relief it is to have this back. There are a number of photos of our pet, who passed away recently, that we could never replace. Thank you again!
-Michael F.
A guest of Westgate Resort and Casino Lost and Found Dept. - 4/11/2024

I want to thank you thank you and thank you for finding my merchandise and sending it back to me safely. May God Bless all of you always thank you again.
-Marion H.
A passenger of American Airlines - 4/11/2024

Great service! Fast!
-piyu H.
A passenger of United Airlines - 4/11/2024

THANK YOU!!! I am so grateful that you found my bag, safekept it for me, and returned it to me. Please thank everyone who made this possible. It had significant personal and business impact for me. Warmly, Amii
-Amii B.
A passenger of United Airlines - 4/11/2024

great service-
-Gail N.
A passenger of United Airlines - 4/10/2024

Thank you so much for finding my phone, and getting it to me so fast…..now a days its awful to be without one…..great, fast response !!
-Vivien G.
A passenger of United Airlines - 4/10/2024

Thanks so much Celebrity Cruises for finding my item & returning it to me. I was very happy to get it back. Thank you!
-Mary Elizabeth B.
A passenger of Celebrity Cruises - 4/10/2024

Gage and Terry went above and beyond to make sure that I get my medicine back.
-Kristina S.
A guest of NCED Conference Center & Hotel - 4/10/2024

Received the package today! Great service.
-DOUGLAS EDWARD R.
A guest of COW HOLLOW INN & SUITES - 4/10/2024

Thank you for locating my lost phone so quickly, I am grateful. I made my return trip Saturday and located the correct lost and found. I was very disappointed to find that although my item was at the lost item was there no one working could return it to me before I caught my next flight. In addition although I contacted American lost and found again promptly Monday it took another business day to reach UPS. With so many flights on American it would be nice to be able to retrieve items in route. Thank you again for having a system in place, I hope my input is useful in improving the process. I will try very hard not to use lost and found again.
-Theresa M.
A passenger of American Airlines - 4/9/2024

Thank you, thank you, thank you! Would love to thank the person that found and turned in the wallet.
-Frank P.
A passenger of Alaska Airlines - 4/9/2024

Thank you for sending my ipad so quickly , I can't believe it is on the way already. Great service! Leon
-leon Z.
A passenger of American Airlines - 4/9/2024

Grat service.
-Tomasz F.
A guest of Fontainebleau Las Vegas - 4/9/2024

THANK YOU! So many of my favorite books are on that Kindle.
-Constance B.
A passenger of United Airlines - 4/9/2024

Extraordinary example of service and attention. Honesty, integrity,”return what you find”will be the teaching message to my 11 and 12 years old boys that lived this past storm. Blessings Freddy Madera
-Freddy A M., M.D.
A passenger of Amtrak - 4/9/2024

Thank you
-Reginald T.
A guest of Beau Rivage Resort and Casino - 4/8/2024

You are awesome! This is GREAT customer service!
-Paul B.
A passenger of American Airlines - 4/8/2024

Thank you very much !
-Donald S.
A passenger of Royal Caribbean International - 4/8/2024

Thank you, thank the employee who rescued my Kindle and all the folks it took to get it home!!!!
-Edie H T.
A passenger of American Airlines - 4/8/2024

Amazing service. I could not be more grateful
-MaryEllen S.
A passenger of Charlotte Douglas International Airport - 4/7/2024

Thank you for sending my lost item expeditiously. With NO HASSLE!
-William Andre B.
A guest of South Point Casino - 4/6/2024

Very very good job thank you so much
-Philip H.
A guest of Embassy Suites Seattle Tacoma Airport - 4/6/2024

The service was great.
-Kathleen Elizabeth W.
A guest of Hilton Santa Barbara Beachfront Resort  - 4/5/2024

I want to thank you for the quick response. I sent my notice in less than 24 hours ago and you are sending the article. Thanks!
-W Bruce W.
A passenger of American Airlines - 4/5/2024

This is OUSTANDING!!! GREAT JOB!! THANK YOU! We appreciate your service.!!!
-Kyle B.
A passenger of American Airlines - 4/5/2024

Thank you, thank you!!!!!!!
-Jackie G.
A passenger of United Airlines - 4/5/2024

Sirs: I want to thank you for your quick response to my items that was left behind. I assumed that it would never be seen again and if so, the contents of the bag would have disappeared. We arrived home on 3/30/2024 and on 4/4/2024, I received the shipment of the backpack intact with all its contents. Thank you to all of the individuals involved and especially for the prompt manner in which the claim was handled. Sandy Wendt
-Sandra W.
A passenger of American Airlines - 4/5/2024

Thank you very much I just received my ring and I thank the staff at Gran Sierra resort and of course also the hotel for their honesty this ring means a lot to me, I am very grateful see you soon. Thank you so much Claudia Garcia
-Claudia G.
A guest of Grand Sierra Resort - 4/5/2024

I would like to send a big "THANK YOU" to the Ko Olina Beach Club Security personnel for taking care of finding my missing items. Lost Report ID #32711910. We received everything and wanted to say: "THANK YOU" for all of the professionalism in taking care of this for us. Respectfully and with gratitude, Stephen Bachor
-Stephen B.
A guest of Marriott's Ko Olina Beach Club - 4/5/2024

Lost bag received. Thank you for your prompt service.
-Sonia B.
A passenger of Celebrity Cruises - 4/4/2024

It was such a good feeling to know that someone turned in my lost Global Entry card at the airport in Phoenix. I had never heard of the 'Chargerback' group so I checked it out just to make sure it was not a scam email from you. All responses on my research was positive and I felt safe to order the return with my credit card. Thank you so much as this is a very good service! Maryanne B.
-Maryanne B.
A passenger of American Airlines - 4/4/2024

Outstanding service!
-Lisa S.
A passenger of United Airlines - 4/4/2024

Thank you for the support and quick response
-Arkadiusz C.
A passenger of United Airlines - 4/4/2024

Rose was outstanding! She deserves a raise. She was so fast in responding, so friendly and so thorough! Don’t know her, but admire and appreciate her so much!
-Debbie M.
A guest of Grand Canyon National Park Lodges - 4/3/2024

Very pleased with United and their ability to find my missing luggage and get it shipped back to me as quick as possible
-Valerie M.
A passenger of United Airlines - 4/3/2024

It’s nice to have my phone back. Thank you very much for your help.
-Dung L.
A passenger of WestJet - 4/3/2024

Excellent response, so relieved to know my lost item has been found and will be returned. Flight attendants were amazing on flight 2379 from Huatulco to Calgary
-Anita M.
A passenger of WestJet - 4/3/2024

Thank you so much for being an answer to prayer. I am so thankful for your service
-Clarke C.
A passenger of American Airlines - 4/3/2024

Thank you!!! This process was a million times better than Deltas.
-Heather M.
A passenger of United Airlines - 4/3/2024

Thank you! Had a great time on cruise. Booking another trip !
-Carol M.
A passenger of Carnival Cruise Line - 4/3/2024

Just a quick note to say thank you. Starting with Valet service which was extremely accommodating since we were coming and going through out our stay. Lost and found/ service staff outstanding as well in finding my son’s apple ear pods and sending them back. Thank you to the staff! Sincerely j. P.
-Jason P.
A guest of Westgate Resort and Casino Lost and Found Dept. - 4/2/2024

I want to thank you ALL who were involved throughout the process. Whether or not you had found my wallet, and that you Lord Jesus for your faithfulness, I still extend my deepest gratitude to your serving me and all your costumers with professional integrity. Yours truly Ronald H.
-Ronald R H.
A passenger of American Airlines - 4/2/2024

You guys did a great job. Thanks looking forward to having my iPad back
-Kathy C.
A passenger of United Airlines - 4/2/2024

Thanks to American Airlines staff and associates for diligent follow-up on lost item, reported on February 23. The item was found and returned to me last week. The excellent service provided by A.A. is the reason I have travelled more than one million miles with you!
-Craig S. M.
A passenger of American Airlines - 4/2/2024

Thank you so much to Sergeant Thomas in the security department. He was amazing and got my package all handled and shipped out. I am very grateful. Thank you so much!
-Lynn D.
A guest of JW Marriott Las Vegas Resort and Rampart Casino - 3/31/2024

i am very happy to get my money clip back . your staff and manager shandra handled everything , great job .
-Mitch O.
A guest of RADISSON PORTLAND AIRPORT - 3/31/2024

Thank you for your help. I'm waiting for my bag.
-TAKAYASU T.
A guest of Hilton Hawaiian Village - 3/30/2024

The accommodation's of guest services at Parc Soleil was exceptional and did an amazing job. We were over 150 miles plus away when my wife realized she left laundry at the hotel! Guest services were able to retrieve or clothes and mail it to our home so we could continue. The whole process was awesome! Many Thanks!!!
-Brian G.
A guest of Hilton Grand Vacations Parc Soleil - 3/30/2024

Thank you. Appreciate the info and greatly appreciate the ‘finder’. Will follow updates. Kathleen R.
-Kathleen R.
A passenger of Royal Caribbean International - 3/30/2024

Thank you thank you
-R W.
A passenger of Charlotte Douglas International Airport - 3/30/2024

Thank you so much for recovered my wallet. I am very very appreciate your help. Thank again
-Lynn N.
A guest of Bellagio - 3/30/2024

The process with the lost and found was excellent. The gentleman who helped me was great.
-Don D.
A guest of Cosmopolitan of Las Vegas - 3/30/2024

I am so grateful thank you When we flew into Brisbane I lost my Credit card at the airport Was able to lock it Hope there's not a 3rd loss Thanks for shipping
-Cindy H.
A passenger of Air Canada - 3/30/2024

Thank you for the awesome customer service. You helped a horrific experience be much more bearable. Extra thanks for Officer Bingo’s help and concern.
-Marie S.
A guest of Red Rock Casino Resort Spa - 3/29/2024

So very much appreciated! I hadn't even noticed my fire kindle was missing yet -Thank you!
-Debbie V.
A passenger of United Airlines - 3/29/2024

Thx u for the tracking # of my package.
-Jean M H.
A guest of Sunday River - 3/29/2024

Excellent, customer service at it's best
-Philip S.
A passenger of American Airlines - 3/29/2024

Received, thank you
-Betty J J.
A guest of Tropicana Atlantic City - 3/29/2024

Thanks you you are the best
-Maidelys
A guest of Busch Gardens Tampa Bay - 3/29/2024

Terrific find of a lost jacket. I heard from Alaska Airlines three months after the flight saying that they had found the jacket and trace it to me by finding a boarding pass in the jacket pocket. Thank you Alaska Airlines
-Jon P.
A passenger of Alaska Airlines - 3/29/2024

Hello - I did not even realize I had left my Kindle on the airplane and did not report it lost, yet you were able to track down that it was mine and get it back to me. This is honestly some of the best customer service I have EVER received. I’m not sure how you found out it belonged to me, but I can’t thank you enough for sending it back!
-David M.
A passenger of United Airlines - 3/29/2024

I was surprised to learn that RCL could connect me with FedX and send my luggage to me. Boy, that is why I love this cruise line so much.
-Helena W.
A passenger of Royal Caribbean International - 3/29/2024

I'm very impressed with the speed of recovery and communicating with me. THANKS
-Joyce H.
A passenger of United Airlines - 3/28/2024

Thank you so much for taking the time to find my wife's glasses and post the onto usit is very much appreciated. Harry H.
-Harry H.
A guest of HGV at Craigendarroch - 3/28/2024

Excellent service to recuperate my items left behind at the airport. I filled out the form and got my package the next day quickly and efficiently. I appreciate it! Very satisfied!
-Elena S.
A passenger of United Airlines - 3/28/2024

Thank you for finding my wallet! The headphones were found as well, in a separate location, so that lost & found item can be closed as well. Thanks!
-Luciano M.
A passenger of American Airlines - 3/28/2024

Just wanted to say thank you so much for reuniting me with my Kindle. I did not have high hopes for seeing it again, but you all were great. Thanks for the efforts and the organization to find it.
-Brian K.
A passenger of American Airlines - 3/28/2024

very efficient
-John M.
A passenger of Amtrak - 3/28/2024

The professionalism of The Lost & Found department was great! I received my iPhone charger and cord, within days! Thank you for being on top! I look forward to returning to Hard Rock Casino ! Sincerely, Roseann
-Roseann P.
A guest of Seminole Hard Rock Tampa - 3/28/2024

best airline. Thanks
-Marcelo Pilatos L.
A passenger of United Airlines - 3/27/2024

I was thrilled to get the message about my Nook. Thank you for your part in that.
-Janet J D.
A passenger of American Airlines - 3/27/2024

Thank you Great service
-Josette C.
A passenger of Air Canada - 3/27/2024

This app or service is awesome, leaving something behind and being able to retrieve it within a day or two is mind blowing. It pretty much comes down to honesty, the cleaning staff at the hotel could have easily threw it away ,kept it or sold it. Thanks again
-Chris
A guest of PARK MGM Las Vegas - 3/27/2024

I hope the folks at the Hilton Chicago benefit from this comment. They were nothing but patient and kind and were able to locate my items. Thank you to them, and I will be back!
-Dr. Judith A. H.
A guest of Hilton Chicago Downtown - 3/27/2024

amazing service from all aspects. thank you!
-Paul N.
A guest of Venetian Resort and Expo Lost and Found - 3/27/2024

Thank you so much for finding my kindle! I appreciate it so much that I’ve decided to fly United as much as I can for the rest of my life!!!
-Wendy
A passenger of United Airlines - 3/27/2024

Life savers! Thank you so much for your amazing work
-Gabriel F.
A passenger of Air Canada - 3/27/2024

Lost my wallet while traveling- chargerback/American Airlines got it back to me within a couple days. Solid service, very pleased.
-Joseph
A passenger of American Airlines - 3/26/2024

You people are the best!! Super customer service and communications in a time when customer service is broken. Thank you.
-S T.
A passenger of Royal Caribbean International - 3/26/2024

Thank you for finding our lost cell phone so quickly…it is now back in our hands…thanks
-Joseph Q.
A passenger of WestJet - 3/26/2024

The people up at the DoubleTree Hilton by the airport are on another level!! They are the most courteous genuine people I have ever come across. I lost my wallet and it has only been one day and they found it and said a guest had turned it in with all of my cards and even my cash of over $100. I pleaded with them to keep the cash as a thank you, but they respectfully and graciously declined the offer. They were just as excited about the find as I was! I also asked them to find the guest who found it and offer them the cash as a reward for being so honest. But they didn't have their information... I will absolutely be back to this hotel, just to go to the hotel as the destination itself. This place is better than anything I could have imagined. Thank you to everyone. Even the lovely you woman that was supposed to go home that works in the small Cafe just outside of the restaurant, but she never went home because she said there was too much to do, and she couldn't just leave. Everyone is so dedicated here. I could not be happier even when I lost my wallet, they took care of me. I can't thank all of you enough!! Very well done!!
-Brandon J.
A guest of DoubleTree Seattle Airport - 3/26/2024

service was excellent! Thank you.
-Barb H.
A passenger of United Airlines - 3/24/2024

This story has a very happy ending thanks to your help! Thank you so much.
-Linda Kay B.
A passenger of American Airlines - 3/23/2024

Thanks so much! Your baggage agent did a fantastic job tracking down my glasses. She remembered my call and then checked again first thing the next morning. The readers are not just nice frames but a quite expensive prescription to replace. So I just wanted to thank her for following thru! Don’t know her name but if you can figure that out, she definitely deserves one of our “above and beyond” comment certificates. Way to go DCA baggage person.
-Viva H.
A passenger of American Airlines - 3/23/2024

I just dealt with Raymond in shipping and receiving. He was so patient and helpful with a very stressful situation Regards Audrey J. ( guest from March 3 to 22)
-audrey J.
A guest of Marriott's Desert Springs Villas - 3/22/2024

Thank you so much , I appreciate the efforts on locating my lost item and shipping it back, You provide a great service and I am grateful.
-Joe A. O.
A guest of Universal Orlando Resort - 3/22/2024

Thank you !
-Patrick G.
A passenger of Air Transat - 3/22/2024

this service worked great - thank you!
-don B.
A guest of The Rose Hotel Chicago O'Hare Tapestry Collection by Hilton - 3/22/2024

This is OK , I am very glad that I am getting the phone again Thank you for your effoerts Hermann Hoeckner
-Hermann H.
A passenger of United Airlines - 3/22/2024

I would like to thank the lost and found and tsa personnel at CLT Airport. With the long and slow moving lines going through custom and with little time to make our connecting flight at gate E 28 with us rushing through the airport and tsa sending my wife bags through the X-ray machine twice we left her purse at tsa. We made it to the gate with 1 minute to spare so we made our flight. But once we were on the plane my wife notice she did not have her purse. Once we got home at midnight I filled out the lost and found form on line with the description of the purse and contents. We thought the purse was lost forever but by 10:30 am the next morning they emailed that the purse was found. We arrange to ship the purse back and our thoughts were if the contents will be with it. She had jewelry, watch, money, credit cards, sunglasses, and driver license and medical cards. Well we received the purse from fedex and wow everything was in the purse. I would like to thank the CLT personnel, the lost and found dept. and tsa for their honesty and integrity and efficiency for returning the purse. THANK YALL VERY VERY MUCH. Jerry and Jean
-Jerry
A passenger of Charlotte Douglas International Airport - 3/22/2024

I just wanted to say thank you so much for finding my item and sending it back. I know it's "just" an ereader but it's one of my most treasured items and I truly appreciate the return. I noticed that due diligence was done by checking settings as well. Very much appreciated.
-Samantha N.
A passenger of American Airlines - 3/21/2024

Thanks for the return of my special dinner jacket. It was sent in timely manner once it was located and was packed and shipped with care.
-David A S.
A passenger of Carnival Cruise Line - 3/21/2024

I didn't get her name but she mentioned that she volunteers. Great service and very professional and friendly. I really appreciated all she did to insure that my laptop was shipped back to me. TSA, at gate F, took it out of my carry-on and didn't put it back! Told me I was good to go! So, I zipped up by bag and went to my gate. When I opened it in Charlotte, I was shocked. I'll make sure it doesn't happen again. There wasn't any instructions to take it out of my bag, either. Bermuda International no longer requires this, so it's confusing.
-Reidar J C.
A passenger of Tampa International Airport  - 3/21/2024

Great. Thank you!!
-Jose L.
A passenger of United Airlines - 3/21/2024

Thanks for all the help. You guys have been excellent.
-Neera S.
A passenger of Air Canada - 3/21/2024

It went so well after notifying the hotel I left my garment bag, a few phone calls and easy email form and I got my clothes 5 days later Thank you!
-Charlene D.
A guest of Green Valley Ranch Resort and Casino - 3/21/2024

Awesome service! Thanks for finding my phone and working to get it back to me!
-Bryan B.
A passenger of American Airlines - 3/20/2024

I AM AMAZED WITH THE SERVICE, THANKS A LOT.
-ANGEL G.
A passenger of American Airlines - 3/20/2024

First and foremost, thanks to those involved, I'm very much thankful for the manner in which your people must have worked diligently to recover my tablet. Please express my gratitude to those involved. Again, my heartfelt thanks. The old commercial was correct, "Fly the friendly skies of United". Thanks again, DF
-Dante J F.
A passenger of United Airlines - 3/20/2024

Item was received in good shape. The communication, service and professionalism was demonstrated by the staff. Thank you so much!!!
-Mary R.
A guest of Grandview at Las Vegas - 3/20/2024

I am pleasantly surprised how easy this site was so easy to navigate! Thank you
-Rodney A.
A passenger of United Airlines - 3/19/2024

Thank you so much!!! I received my pink scarf yesterday and am so appreciative.
-Susan M. B.
A guest of Wekopa Resort & Conference Center - 3/19/2024

Thank you very much for being so helpful in this matter.
-Terry A.
A guest of COW HOLLOW INN & SUITES - 3/19/2024

Thank you for locating my item. The communication was very swift!
-Billy R P.
A passenger of American Airlines - 3/19/2024

Thank you thank you thank you!!
-Sharon D.
A passenger of American Airlines - 3/19/2024

Thank you for making this process easy and providing me updates as needed. Joe
-Joseph S.
A guest of Venetian Resort and Expo Lost and Found - 3/19/2024

I thank you for continuing to look for my Kindle Paperwhite. That fact is much appreciated.
-Betty S.
A passenger of Alaska Airlines - 3/18/2024

Thank you very much for finding my lost iPad. She made it home. Great job. I love American Airlines.
-Dianne S.
A passenger of American Airlines - 3/18/2024

I received my items that I lost. Thank you so much for the great service at Fitchburg/Boston all of you are amazing.
-Catia
A guest of Great Wolf Lodge New England MA - 3/15/2024

I truly want to say I am extremely grateful that American Airlines MIA Airport was so thoughtful enough to find my information and reach out to me to return my lost apple watch !! Truly Thank you ! I knew i had no time to return and get it without missing my flight. (PS). If you want good Karma any phone u know can be returned back to their owners DO IT ! That’s what ive done every time i found a lost phone so i know this was a result of Good Karma returned back to me .
-Victoria
A passenger of American Airlines - 3/15/2024

WOW! You guys are the best. Thank you for reaching our concerning my item left in the rental car. I can't believe you are going to this length to get the pillow back to me. That pillow has traveled with me for years, it is a neck saver. I will use Dollar Car Rental in my travels. Again thank you so much and praying blessings for the entire staff of Dollar Rental Car Comyany.
-Larry D. D.
A customer of Dollar Car Rental Seattle - WA - 3/14/2024

Thank you so much for all your help. Wallace in the lost and found was especially helpful. I appreciate your honesty and prompt service!
-Michael Z.
A guest of Grand Sierra Resort - 3/14/2024

Orine Henderson, You are such a wonderful lady! I really appreciate all of your help. I feel like you went out of your way to help me, and you will never know how much I appreciate you! God will richly bless you for your kindness!
-Sherry T.
A guest of Hilton Anatole Dallas - 3/14/2024

Thank you very much I did receive my lost item
-Jose G.
A passenger of United Airlines - 3/14/2024

I got my iPad and could not be more grateful. Everyone said it was history, but I trusted in your method of cleaning out the planes and hoped for the best. thank you again.
-Theresa JANE W.
A passenger of American Airlines - 3/14/2024

Great customer service and support from United Airlines.
-Simone E.
A passenger of United Airlines - 3/14/2024

Orine Henderson, went out of her way to find cheaper way to send bag. SHE CARED!
-Sherry T.
A guest of Hilton Anatole Dallas - 3/14/2024

Thank you to Shannon in the Galesburg, Il Amtrack station for all your help. Excellent customer service that went above and beyond. Your patience and efficiency over several phone calls is most appreciated. The lost items arrived on our doorstep promptly the next morning at 7:30 am! Thank you!!!
-Marlene H.
A passenger of Amtrak - 3/14/2024

I have received my wallet and then after a few weeks received a check for the amount of what I had carried in the wallet. Thank you very much!
-James B.
A passenger of American Airlines - 3/14/2024

Very good application. The UI is not modern but I really did like the flow and the ease of use.
-ken
A guest of New York Hilton Midtown - 3/13/2024

Connie was superb in Charlotte. Wonderful ending to our lost iPad story!!!
-Edward S.
A passenger of American Airlines - 3/12/2024

fast and helpful
-Riley H.
A guest of The Lake Louise Ski Resort - 3/12/2024

Thnx very much. Your system is very efficient. And Sal was terrific...
-David M M.
A guest of Hilton Grand Vacations Parc Soleil - 3/12/2024

Just happy that you found my laptop! Thank you so much!
-Cindy B.
A passenger of United Airlines - 3/12/2024

So happy my items were found! Thank you so much!
-Diane W.
A guest of Mirage - 3/11/2024

Happy beyond words!!!!
-Mathieu F.
A passenger of American Airlines - 3/11/2024

Thank you so much for your very efficient help in locating my tote that my husband left behind at the gate! We love American Airlines!
-Mary H.
A passenger of American Airlines - 3/11/2024

I wanted to express my sincere appreciation for the exceptional service provided by your Lost and Found team at Dallas/Fort Worth International Airport. Recently, my husband lost his iPhone during our travels, and your team went above and beyond to help us retrieve it. The efficiency and dedication demonstrated by your staff in locating and returning the lost item were truly commendable. Their prompt response and effective communication throughout the process eased our concerns and made the experience much more positive. In an industry where customer service can vary, your Lost and Found team at Dallas/Fort Worth International Airport has set a remarkable standard. We are grateful for their professionalism and commitment to customer satisfaction. Thank you once again for turning what could have been a stressful situation into a testament to your airline's excellent service.
-Uyi C.
A passenger of American Airlines - 3/10/2024

really appreciate the help getting my tablet back to me in an efficient way !!
-colin M.
A passenger of American Airlines - 3/10/2024

The Chargeback website to put in my information was easy to use and received confirmation of receipt of payment was instant.
-Reisha F.
A guest of Courtyard by Marriott San Luis Obispo - 3/10/2024

Thank you so much!!!
-Ruthie S.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 3/9/2024

THSNK YOU ALL SO MUCH FOR DOING THIS! I REALLY APPRECIATE IT!
-Vernetta W.
A guest of HOTEL HARTNESS - 3/9/2024

THANK YOU for your help in finding my phone and passport! I’m a loyal Platinum AAdvantage member and sincerely appreciate you all! Cindy R.
-Cindy R.
A passenger of American Airlines - 3/9/2024

This was the easiest, most organized and efficient process of obtaining our belongings. I couldn't speak more highly of this company and jay peaks lost and found representatives. Keep up the great work!!
-Kelly A Y.
A guest of Jay Peak Resort - 3/9/2024

I really can’t believe the great experience I had. The site was so easy to use I really thought it might not work but it did. I find my laptop and send it back to me. Good job!
-Kathy S.
A passenger of United Airlines - 3/8/2024

Oh my gosh!! I can’t tell you how grateful I am that you found my purse. The gate attendant at gate 38 in Denver and the second young lady who took down my information were amazing. They tried so hard to find my purse and I very much appreciate their efforts. One other lady actually called the stewardesses on the flight from Denver to St Louis to have them check for my purse. Truly above and beyond. Thank you. Thank you.
-Terri S.
A passenger of United Airlines - 3/8/2024

Thank you SO much for finding my headphones and iPod classic. I feel like you went above and beyond in locating and sending it back to me. I REALLY appreciate it, and will continue to fly United Airlines as often as possible in the future. Thanks again!
-John C.
A passenger of United Airlines - 3/8/2024

Very impressive service - delighted to get my passport back. Cant thank you all enough!
-ralph P.
A passenger of United Airlines - 3/8/2024

So far it seems very efficient
-Dennis E O.
A passenger of United Airlines - 3/8/2024

Thanks for finding my phone. I really appreciate it.
-Bob L.
A passenger of United Airlines - 3/6/2024

Thank you so much for the time and effort finding my kindle and returning to me. I thought it was gone for good, left to forever ride the friendly skies of United Airlines. Thanks again! Vickie B.
-Vickie B.
A passenger of United Airlines - 3/6/2024

Thank you!
-David
A passenger of United Airlines - 3/6/2024

I have received the kindle reader. I am very grateful for your help.
-Stephen
A passenger of United Airlines - 3/6/2024

Amazing job! Thank you!!!!
-Kevin K.
A passenger of United Airlines - 3/5/2024

I got surprised that you found my item after some weeks. Incredible! I also liked the digital experience and how easy was to ship that internationally. Thank you
-Fabio Luiz Gonçalves C.
A guest of Resorts World Las Vegas - 3/5/2024

THANK YOU SO MUCH for your speediness and efficiency. I am so grateful to have my belongings back and the process was seamless.
-Holly Virginia K.
A passenger of American Airlines - 3/5/2024

All arrived perfectly! Thank you!
-Cara P.
A guest of Cosmopolitan of Las Vegas - 3/5/2024

Im on track thank you
-Rodrigo N.
A passenger of United Airlines - 3/5/2024

Thanks so much! Really appreciate it and how quick your responses were!
-Nicholas M.
A passenger of United Airlines - 3/5/2024

Thank you very much. Could you tell me where you find it? I did not expect I would get it back, amazing. I would like to thank whoever found it. Best regards
-Toyoko K.
A passenger of United Airlines - 3/5/2024

The Lady who answered the telephone in the Lost and Found Department was absolutely wonderful. Kind, so helpful and explained everything so clearly. What an Ambassador to the Tampa International Airport and Lost and Found. Above all she was sweet and even though we could not see her when we talked was just the kind of person you wanted to have Coffee or Tea with! With sincere thanks, Karen and Robin G.
-Karen and Robin G.
A passenger of Tampa International Airport  - 3/4/2024

OUTSTANDING service. I never thought it would be found. I am so grateful and the constant updates were great. Thank you from the bottom of my heart!!! Nice job!
-Paul E.
A passenger of Air Canada - 3/4/2024

Thank you for finding my nook and notifying! I’m so impressed and appreciative.
-Becky Robb H.
A passenger of American Airlines - 3/4/2024

I received a call on my way home from Erin @ tve Hard Rock . Which was Amazing in itself bc In all my travels after leaving something behind in a hotel I NEVER EVER EXPERIENCED BEFORE! Erin was GREAT ! She verified the item left behind and promptly gave me choices . Then sent me an email ,Which I answered upon arriving home . To Erin’s word I received an email minutes later confirming my item was set for shipment. Just as easy as that ! Erin is an Asset to The Hard Rock . She just made me love Hard Rock even more ! Between the great check in and great Valet And the maid who sent my item to lost & found so swiftly. I must compliment your management for hiring such amazing staff . I cant wait to come back to tbe Hard Rock ! Its my favorite AC hotel!! Keep up the great job !!
-Deborah B.
A guest of Hard Rock Hotel & Casino - Atlantic City - 3/4/2024

THANK YOU
-Becky W.
A passenger of Alaska Airlines - 3/3/2024

Celebrity is AMAZING!!! Everything is top notch. I never doubted you would find my bag.
-Alice B.
A passenger of Celebrity Cruises - 3/3/2024

Thank you for letting us know that you have my items. Looking forward to getting them back. Let me know when they are being shipped to me. Steven
-Steven W.
A passenger of Celebrity Cruises - 3/3/2024

Wonderful efficient service. Thank you also to the staff at the gates at AC terminal 1 on the evening of Mar 1/24 when my flight came in from Windsor, ON and especially to those at the gate going to Victoria BC that late evening. They called lost & found and when there was no answer gave me all the reqd info to put in my claim this morning. Claim was handled immediately and the shipping of my iPhone is underway. Thank you…Anna Won
-Anna W.
A passenger of Air Canada - 3/2/2024

Thanks for the excellent service. From an excellent cruise line!
-Carl F.
A passenger of Royal Caribbean International - 3/2/2024

Thank you so much for your assistance. I really appreciate it. The help was superb!!
-Rebecca C.
A passenger of United Airlines - 3/2/2024

Great service! Thanks
-glen
A passenger of Air Canada - 3/2/2024

I'd like to thank whomever found and turned in my Kindle. Your integrity is noted and appreciated.
-William L.
A passenger of United Airlines - 3/2/2024

Thank You so much for your quick actiom & getting tje keys mail to our home!
-Duane B.
A guest of Horseshoe Las Vegas - 3/1/2024

Your housekeeping lady was very helpful and professional .. as soon as I called she found it and made the arrangements to send my property back to me … she definitely deserves praise .. Thank you !!!
-Kathy L A.
A guest of MGM Grand - 3/1/2024

I’m very pleased with this service! I received my package in a timely manner! No problems at all!!
-Judy G.
A guest of Harrahs Laughlin - 3/1/2024

Prompt response to lost item. Packaged with care. Very helpful.
-Stacey P.
A guest of Excalibur Hotel and Casino - 3/1/2024

Our stay on 2/22-2/25 was incredible! We were celebrating my 60th birthday so it was a special time. I received a hummingbird keychain that had significant meaning behind it. I left it on the dresser in the room and when I got home couldn’t find it. I called the hotel and was told as soon as the guest who are in the room check out someone would go in and look for it. I’m so grateful they found it. Thank you to the staff who took care of the situation in a friendly and professional manner. It is much appreciated!
-Dawn D.
A guest of Sandcastle Hotel On The Beach - 2/29/2024

Super. On the response 100% With the lady whom I spoke with 100%
-Lee J.
A guest of Beau Rivage Resort and Casino - 2/29/2024

Thanks so much for finding my lost item and for notifying me and shipping it to me. I appreciate your kindness, diligence and attention to detail more than I can say. Thanks a million!
-Carol J.
A passenger of American Airlines - 2/29/2024

Thank you for finding my tablet. I am so happy about it being found. Thank so MUCH !
-Carol H.
A passenger of VMD Security Screening Kansas City MCI  - 2/29/2024

Wonderful service! Thank you!
-Yingru Z.
A passenger of United Airlines - 2/29/2024

Thank you so much!!! I was afraid my i-pad was lost forever. I appreciate your diligence in tracking it down for me. Thank you again
-Patricia E.
A passenger of Alaska Airlines - 2/29/2024

I left my suitcase unattended and could not find it once I realized. When I left MCI without it I thought it was gone for good. I thought filing a claim was a lost cause but the system worked perfectly for me. I received a text later the same day I filed my report informing me my suitcase was found. I then received an email allowing me to pay to have it shipped to me and the next day I received the tracking information for my suitcase. I am very impressed at how easy it was to find my suitcase and arrange to have it shipped to me.
-William L.
A passenger of VMD Security Screening Kansas City MCI  - 2/29/2024

Great Job team! Appreciate the efforts and communication
-Brandy M.
A passenger of American Airlines - 2/29/2024

NEVER thought I would get my lost items back!!! Thank you so much!!!
-kelley C.
A passenger of Austin-Bergstrom International Airport Lost & Found - 2/29/2024

The process was so simple. We discovered the laptop was missing 24 hours after our flight. I filed a missing article, was as specific as I could be. Within 6 hours we had a response that the item was located. The computer arrived 3 days sooner than quoted. The price was very reasonable. Thank you.
-Robert E. P.
A passenger of United Airlines - 2/28/2024

So grateful to your attendants or cleaning crew for turning in my laptop to lost and found! Appreciate the professionalism and heart for others !!!
-patty G.
A passenger of American Airlines - 2/28/2024

Just like to thank everyone that was involved on getting my sons game back . Everyone understood what I was going through because my son was so upset that he left it in the room. So I so so appreciate your team at New York New York !!
-Jessie H.
A guest of New York New York - 2/28/2024

You guys did a awesome job. I'm extremely thankful for the smooth process and the fact that you recovered our bag
-Zachary T C.
A guest of Kalahari Resorts Sandusky - 2/27/2024

Thank you for returning my IPad. It was packed professionally and works perfectly.
-Gino N.
A passenger of Air Canada - 2/27/2024

Excellent service = thank you for your help to locate and ship my laptop!
-Jo-Anne C.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 2/26/2024

Your team found my iPad very quickly and I am very grateful. Thank you
-Jacquelyn P.
A passenger of American Airlines - 2/24/2024

AA I am so thankful to the crew in Boston who found my iPad and turned it in. I was shocked that within less than an hour of filing a lost item report they found my iPad. I was given options to either pick up or have it shipped back to me. Greatly appreciate everyone’s efforts. A Loyal American Airlines frequent flyer.
-Heather F.
A passenger of American Airlines - 2/24/2024

Extremely impressed with the punctual and very professional interaction with your rep on this transaction. She absolutely made our day. Thank you so much.
-Thomas H.
A guest of Sheraton Vistana Resort Villas - 2/24/2024

Thank you very much for finding and sending my phone back to me. The American Airlines representative that I spoke to in the lost and found department was exceptional and saved the day! Thank you!
-Jackie G.
A passenger of American Airlines - 2/24/2024

Muchísimas gracias por encontrar y regresar mi celular!
-Verónica W.
A passenger of United Airlines - 2/23/2024

I receive my native backpack. There are no words to say thank you for your excellent service. Best regards, Jose Madero, Bogotá, Colombia.
-Jose Ignacio M.
A passenger of United Airlines - 2/23/2024

Great job getting sending me the stuff I left behind. Thank you!
-Doug
A guest of Jay Peak Resort - 2/22/2024

Thank you for your prompt attention to locating my iPad. Response was excellent and I am grateful for this service.
-Michele B.
A passenger of American Airlines - 2/22/2024

Thank you to United Airlines for the recovery and return of my lost wallet. It came back 100% intact. Thank you so much. The search service and application were obviously effective. Much appreciated!
-Thomas M.
A passenger of United Airlines - 2/21/2024

Thank you! We are out of the country, returning home soon. We bought another machine but it is lost in the mail. Hopefully, this one will be waiting for us when we arrive. Thank you, again.
-Catherine F.
A passenger of American Airlines - 2/21/2024

Thank you! I realize there is no financial reward for your finding lost items, but I appreciate the efforts you went through to locate mine. The person I spoke with in Seattle was so helpful. As always, AA has the easiest web page to navigate.
-Sonia M.
A passenger of Alaska Airlines - 2/21/2024

I thought that this item was never coming back to me. It took two weeks but it found its way home. Thanks
-Tom C.
A passenger of Alaska Airlines - 2/21/2024

T4 L&F is amazing!!! Thank for helping us find our phone!! 3 very professional- smart - friendly workers helped us!!! Thank you!!
-Deirdre
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 2/21/2024

Dear Ms. Dorathy, A quick note of appreciation for your exceptional assistance in retrieving my wife's wedding ring left at the Signature at MGM Grand. Your prompt and reassuring help, along with the security staff's efforts, ensured a positive outcome. We are truly grateful for your professionalism. Thank you, Steve and Natasha B.
-Steve B.
A guest of The Signature at MGM Grand Security L and F - 2/21/2024

The best resort to stay at. I left my items in the room, the very next day they were found and shipped out to me. Thank you again Tropicana!!!!
-Shyanna L.
A guest of Tropicana Atlantic City - 2/20/2024

I recently had the pleasure of receiving outstanding assistance from Kamoe Takao in my quest to locate a specific item. I am compelled to express my gratitude for the exceptional service, prompt response, and unwavering support provided. Thank you, Kamoe Takao, for your exceptional service, prompt response, and unwavering support. Your dedication to ensuring customer satisfaction has left a lasting impression, and I will certainly look forward to future interactions. Sincerely, Rikin P.
-Rikin P.
A guest of Embassy Suites Seattle Downtown Pioneer Square - 2/19/2024

I accidentally left my laptop behind in Charlotte. I found the number and called in between flights. I ended up calling again the next morning to see if it had shown up at their department. The lady was so helpful and she was very professional in verifying that I was indeed the owner of the laptop. It’s nice to deal with a person that cares enough to do her job right. Thank you for getting my equipment back to me. I will be more careful moving forward.
-Jeff L.
A passenger of Charlotte Douglas International Airport - 2/19/2024

Thank you so much for returning the item that I forgot in my room at the Hilton grand vacation club. Everyone from the officer who called me and housekeeping, and everyone involved were very professional and wonderful, and thank you for your helpful and speedy service.
-Karen N.
A guest of Hilton Grand Vacations Las Palmeras - 2/16/2024

Thank you so much for recovering my lost leather jacket! I am amazed that from all the people you service at the Wynn, you were able To find it and send it to me! Your service and customer care were so fabulous! From the restaurant to the security guards to you Lost and Found staff, I received the most wonderful service! Thank you!
-Louise A.
A guest of Wynn Las Vegas - 2/16/2024

Thank you!!! Very prompt and helpful with my request for granddaughters very special blanket that was forgotten in an early morning departure
-Debbie S.
A guest of Sheraton Vistana Resort Villas - 2/16/2024

Thanks
-Henry H.
A passenger of United Airlines - 2/16/2024

We were absolutely bowled over by the incredible service you provided. My iPad got home before we did!! Thank you.
-Jon J.
A passenger of Celebrity Cruises - 2/15/2024

Ghislaine went above and beyond to return my lost phone!
-Julia M.
A passenger of Amtrak - 2/15/2024

This is a very impressive program and I appreciate so much that my laptop was returned and that the process was very straightforward and easy to navigate. Thank you so much.
-Mark E.
A passenger of Air Canada - 2/15/2024

Thank you and your staff so very much!
-Richard D.
A passenger of American Airlines - 2/15/2024

Thank you very much
-Jackie G.
A guest of Hilton McLean - 2/15/2024

Excellent service!!
-Joanna M.
A passenger of Charlotte Douglas International Airport - 2/15/2024

I never expected to retrieve my iPad, let alone so fast. Thank you very much for your care and retrieval.
-Charles A.
A passenger of United Airlines - 2/15/2024

Thank you for finding and returning my left behind Amazon Fire. I appreciate your efforts.
-Nancy H.
A passenger of United Airlines - 2/15/2024

Hi I’m putting a shout out to all that helped return my wallet to me! You guys rock! What a horrible experience that turned into a great outcome! Thank you Thank you Thank you!! Cheers
-Patricia Paspalis F.
A passenger of WestJet - 2/14/2024

I can’t express impresses how outstanding the hotel staff is, as well as how, absolutely beautiful the hotel is. This will be our hotel when we come to AC and I will recommend your hotel to my friends. Thank you again for finding my bracelet. Sincerely, Dawn K.
-Dawn K.
A guest of Ocean Casino Resort - 2/14/2024

Thank you!
-Mera C.
A guest of Beau Rivage Resort and Casino - 2/14/2024

Francis at the Sonesta in San Juan was fabulous! So helpful! I so appreciated him going the extra mile for me! Gracias!
-Jennifer G.
A guest of The Royal Sonesta San Juan  - 2/13/2024

Very efficient method of reporting a lost item
-Audley M S.
A guest of Embassy Suites Georgetown/Grand Vacations District - 2/13/2024

When I first lost my earbud I never thought I would be able to get it back! That was until my father told me about this website. I thought didn’t think something like it existed!! So I gave it a shot and I was assisted by Rose Lowe and she was very kind to me and helped me through the process of having mu earbud back. This website was really well designed. I’m very pleased. Thank you.
-Laís Lazzarotto B.
A guest of Grand Canyon National Park Lodges - 2/13/2024

100%
-LEESINGH S O.
A passenger of United Airlines - 2/13/2024

The Venetian stay was wonderful and retrieving my lost jacket from the lost and found has been super easy. Thanks so much!
-Mike C.
A guest of Venetian Resort and Expo Lost and Found - 2/13/2024

Thank you for sending my watch. I was very impressed by what an hones and efficient system you have.
-Gene G.
A guest of Hard Rock Hotel & Casino - Atlantic City - 2/12/2024

The lost and found team at CLT was extremely responsive and provided me with all the info. My item is on its way back to me. Great hours, great people. I just wish that there was a service where the item could be brought past security so people in transit like myself don’t have to clear security again (very minor nitpick)
-Om S.
A passenger of Charlotte Douglas International Airport - 2/12/2024

I can't believe you found my laptop so quickly. I had very little faith. You guys did great
-DAVID G.
A passenger of American Airlines - 2/12/2024

Thank you so much for finding the clothes I accidentally left behind. I really appreciate your help with this. I am very grateful.
-Jennie N.
A guest of Big Sky Resort - 2/12/2024

Thank you for the service, everything is ok
-Fábio
A passenger of American Airlines - 2/12/2024

I am SUPER grateful and impressed with the United Lost and Found team. Tim at Washington Dulles handled my request with amazing service and kindness. THANK YOU!
-Jason M.
A passenger of United Airlines - 2/12/2024

Thank you
-Elizabeth R.
A guest of Buena Vista Palace  - 2/12/2024

Excellent! Never thought a tiny Passport would be located in such a HUGH airport. Thank you for your assistance..
-Steve K.
A passenger of American Airlines - 2/11/2024

I received my phone shipped. Thank you for your excellent service. I am lucky to be your customer. See you soon
-UWANYILIGIRA Marie C.
A passenger of United Airlines - 2/11/2024

Good job. Love it but a bit expensive. Arrived in good condition
-Doris M.
A passenger of Allegiant Travel - 2/10/2024

I called to report a lost item and was directed to Angelina. She quickly located my lost item and was extremely helpful in getting me reunited with my lost item. Great service and very grateful to all!
-Philip C.
A guest of Agua Caliente Casino Resort Spa - 2/10/2024

My husband left his phone in the back seat pocket on a Hawaiian connecting flight on 1/29, realizing it when we had boarded our next flight. I filed a report with Hawaiian lost and found/chargerback before we even left the Honolulu airport. I added to my report over the next several days when we arrived home with as much information as I could, including a picture of the case he had on the phone. A week later his phone was found and it arrived by FedEx today. Grateful to Hawaiian Airlines and Chargerback for the technology and time to locate and ship the phone to us, and so happy to have retrieved the photo memories of our trip!!
-Annette G.
A passenger of Hawaiian Airlines - 2/10/2024

I received my passport lost, in good condition. Thank you very much.
-Khololwam M.
A passenger of American Airlines - 2/8/2024

Thank you so much! So glad you guys found my phone. I am impressed by the infrastructure and care you've put into lost and found. Well done.
-David D.
A passenger of American Airlines - 2/8/2024

I received my kindle today that I lost during security check at CLT airport. Thank you for being so good about searching for so long. It happened Jan 8 and I honestly thought I would never see it again. Made me so happy to get it back!!
-Rachel S.
A passenger of Charlotte Douglas International Airport - 2/8/2024

Your lost Report ID: 32xxxxxxx.Outstanding and great service. Thank you. TS
-TOM S.
A passenger of United Airlines - 2/8/2024

Thank you so much you guys are awesome my wife is so happy to get her phone back thanks again.
-Paul E M.
A guest of PARK MGM Las Vegas - 2/8/2024

Thanks for finding the lost item!
-Ekaterina Z.
A guest of LUXOR Las Vegas - 2/8/2024

Thank you for getting my iPad back to me!
-Tracy S.
A passenger of United Airlines - 2/8/2024

Received my forgotten bag. Thank you all so much.
-Deborah L P.
A guest of Annapolis Waterfront Hotel - an Autograph Collection - 2/7/2024

Hi - I lost my passport while traveling from Boston to Bozeman on Feb 6 - and I was so stressed out. I am so happy to report that it was located by an American Airlines rep and fed ex’d to my vacation rental within 24 hours of having been lost. Thank you so much !!!!
-Alex J.
A passenger of American Airlines - 2/7/2024

Excellent delivery service. on Saturday 2/3/24, Alaska Airlines advised that FedEx would be shipping my lost item. That day FedEx provided me with a tracking number advising it would ship Monday, 2/5/24. Two days later, 2/7/24, it's arrived! Driver very conscientiously, placed it beside the door the front porch & rang the doorbell as a notice there's a package for me to retrieve. I'm very impressed & send Strong thanks and praise to FedEx and the driver.
-Marilyn B.
A passenger of Alaska Airlines - 2/7/2024

Very impressive handling of long distance lost and found items.
-Terese C.
A guest of Vail Resorts - Seven Springs Mountain Resort - 2/7/2024

Great Service. Thank you
-Joseph H.
A passenger of United Airlines - 2/6/2024

Everyone from Annette in the Admiral Lounge to Tony and Ralf in Lost and found made this a painless recovery process. It was refreshing to see this kind of willingness to be helpful and solve a problem so quickly. Cheers!
-Davis S.
A passenger of American Airlines - 2/6/2024

I can thank American Airlines enough for finding my cell phone that slipped out of my pocket.
-Karma L.
A passenger of American Airlines - 2/6/2024

Thank You So Much for the lost & found shipment returned to our home! Appreciate your time & efforts!!
-bridget S.
A guest of The Wayfarer San Diego - 2/6/2024

EXCELLENT SERVICE, FAST AND RELIABLE. VERY EASY TO USE.
-LUIS MANUEL V.
A passenger of United Airlines - 2/5/2024

Greatly appreciate the fast response to find my lost iPad. Great service
-Mark W.
A passenger of American Airlines - 2/4/2024

Very pleased. Everything went so smoothly and my pearls came today! Awesome!
-Brenda B.
A guest of Hilton Myrtle Beach Resort - 2/4/2024

I have been flying United for more than 50 years. Millions of miles. You are better than ever in all respects. Congratulations!!
-Mark W.
A passenger of United Airlines - 2/3/2024

Thank you SO much for finding my keys. My wife had little faith you would, but I didn't!
-John D. K.
A guest of SoJo Spa Club - 2/2/2024

Thank you!
A passenger of American Airlines - 2/2/2024

I don't know whether to thank Chargerback or Alaska Airlines, but the service is really unbelievable. I'd given up hope that my lost item would be found and returned, but I'm so grateful.
-Gerald F C.
A passenger of Alaska Airlines - 2/1/2024

What a thrill! I am saved much aggravation and costs. Thank you -Thank you!
-Anthony P.
A passenger of United Airlines - 2/1/2024

Thank you so much for the safe return of my iPad!! With sincere gratitude and deep appreciation--Steve Wright
-Steven W.
A passenger of Alaska Airlines - 2/1/2024

I am surprised by the great service provided by United's Lost and Found Dept. Thank you.
-Cyril S.
A passenger of United Airlines - 1/31/2024

Thank you! Thank you! Thank you!
-Nicole R.
A guest of Great Wolf Lodge Kansas City KS - 1/30/2024

Aimsley was incredible kind and helpful in locating my lost cell phone. I'm very grateful for her amazing customer service. Thank you! Elizabeth
-elizabeth P.
A passenger of American Airlines - 1/30/2024

My boss left his jacket on one of your flights and we were very frustrated that we couldn't connect with a live person to discuss the problem, but I filled out the lost and found form and received his jacket less than a week later. Kudos and thanks to your system and team!
-Denise F.
A passenger of United Airlines - 1/30/2024

Great, had a good check, thorough my own fault I left stuff behind. They were very helpful to get my stuff back. Thank You.
-Michael S.
A passenger of Charlotte Douglas International Airport - 1/29/2024

Thank you to your kind staff for assisting in finding the item and getting it returned! The staff was so kind and helpful and special thanks to those at the restaurant!
-Emily L K.
A guest of Universal Orlando Resort - 1/27/2024

Great job returning our valuables, Chargerback and the Mystic Dunes handled our problems with such class and ease for us. Thank You
-Joe S.
A guest of Mystic Dunes Resort and Golf Club - HGV - 1/27/2024

You guys are total lifesavers. You found my wedding ring and I cannot thank you enough!
-Neil Allan A.
A guest of Venetian Resort and Expo Lost and Found - 1/27/2024

I am thrilled and impressed with this process. Kudos to you and United Airlines! Thank you very much!
-Martha B.
A passenger of United Airlines - 1/26/2024

Connie from Lost and Found office was amazing, went extra mile to help me with lost cell phone. I am extremely satisfied with the service she provided.
-Julia V T.
A passenger of American Airlines - 1/26/2024

Thanks for finding it!
-JAMILA
A passenger of American Airlines - 1/25/2024

Thank you very much for returning my iPad that was left on an AA flight. I never would have thought I’d get it back. I am impressed by the diligence and integrity of your lost and found team.
-Greg M.
A passenger of American Airlines - 1/25/2024

Great work
-Jalil R.
A passenger of American Airlines - 1/25/2024

This was way easier than I anticipated (dreaded). Thank you so much for your help! Laura
-Laura B.
A passenger of Jacksonville Aviation Authority - 1/25/2024

My package arrived yesterday. Thank you so much for this simple and easy way to get my chargers back!
-Jim M.
A guest of Hampton Inn and Suites Exeter - Island Hospitality - 1/25/2024

Easy to use and quick response A+++
-Allan W.
A passenger of WestJet - 1/24/2024

SO happy to get my iPad back! Thought it was gone forever! Thank you, thank you, thank you!!!!
-Gennie L.
A passenger of American Airlines - 1/24/2024

Package arrived with all the items and the check. Thank you for your assistance in this matter. We appreciate your timeliness. Have a Blessed day. Alan
-Alan R. W.
A guest of Beau Rivage Resort and Casino - 1/24/2024

Thank you so much! this process was easy peasy, staff went above and beyond.
-Dawn Hilliard L.
A passenger of Spokane International Airport - 1/24/2024

Thank you, so much !!!!
-Ed G.
A passenger of Amtrak - 1/24/2024

Thank you so much. I was just going to get on your website and check for this.
-Jerry S.
A passenger of United Airlines - 1/24/2024

Thank you so much! We love the Westin!
-Michael D.
A guest of The Westin Princeville Ocean Resort Villas - 1/23/2024

Hello. Your lost and found retrieval system is excellent. I manage a hotel in Seattle and would love a contact at the company who provides this service, if you are willing to share. Thank you.
-Howard C.
A guest of Fontainebleau Las Vegas - 1/23/2024

thank you so much for your information, this make me happy to know that my passport is arriving Thank you United Airlines Mercedes P.
-mercedes P.
A passenger of United Airlines - 1/23/2024

Thank you so much for finding my deceased son’s “dog tag”
-Patricia A.
A passenger of Carnival Cruise Line - 1/23/2024

I was really impressed with the ease of use filing a lost item claim through the AA app - the amount of information I was able to enter regarding the item, how quickly I was notified it was located, and the ease of use getting a shipping label paid for to be returned to me.
-Lindsay F.
A passenger of American Airlines - 1/22/2024

Please send it back by air. I hope it to be returned by the fastest means of transportation. I really appliciate your quick response for returning it.
-Mitsuru T.
A passenger of United Airlines - 1/22/2024

Aneta at United Baggage was amazing!
-Maria C.
A passenger of United Airlines - 1/21/2024

Thank you for your help in finding my Cell Phone. I greatly appreciate your work.
-ELIZABETH COLLINS E.
A passenger of American Airlines - 1/21/2024

I was very fortunate that another passenger found my computer and turned it in. The American Airline staff was very helpful and friendly. The process for filling out the loss form and arranging retrieval was streamline and efficient. I was very pleasantly surprised and appreciative how well this process functions. Thank you.
-Claire C.
A passenger of American Airlines - 1/20/2024

That is amazingly good news. Many thanks. I’ll let you know when it arrived.
-Annette B.
A passenger of American Airlines - 1/20/2024

I’m so impressed with the customer service provided by your team. Thank you for reminding me that most people are good.
-Craig B.
A passenger of American Airlines - 1/19/2024

Thank you so much for finding my iPad. Process was easy and got constant communication while they were looking for my missing item.
-Stephanie V.
A passenger of Louis Armstrong New Orleans International Airport - 1/19/2024

I received my laptop within 2 weeks of leaving it on the plane. I'm very grateful that it was found and returned. I want to thank you for your efforts.
-Gretchen
A passenger of United Airlines - 1/18/2024

Thank you so so much!!! This was a super efficient and easy seamless process. Im shocked haha. I really really appreciate it. Great job all around. THANK YOU!!!!!!
-Sara K W.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 1/18/2024

Thank you so very much for finding my jacket! I confess I am absolutely astonished that it didn't just vanish forever. So, way to go!
-Lenore O.
A passenger of American Airlines - 1/18/2024

I will be traveling American more, this is great, truly responsible
-Arlenys B.
A passenger of American Airlines - 1/18/2024

Great job finding my wife's license!
-Burt G.
A passenger of American Airlines - 1/18/2024

Very grateful, because I was able to recover my belongings. The process was very easy from report to delivery. They were very responsible with my things, everything was in perfect condition. They work very well, congratulations.
-Marlin P.
A passenger of Charlotte Douglas International Airport - 1/17/2024

Thank you so much for your help in getting this key fob that was accidentally left on board the Liberty safely returned!!! It is very much appreciated!
-Darren N.
A passenger of Carnival Cruise Line - 1/16/2024

Thank you so much for finding and returning my items! You are awesome!
-Erika O.
A guest of Embassy Suites - Kingston Resorts - 1/16/2024

Thanks…can’t wait to see my package!!
-CHARLES M.
A passenger of Carnival Cruise Line - 1/13/2024

Thank you for all your help. Retrieving my iPad. It was delivered this afternoon.
-Penny D.
A passenger of United Airlines - 1/12/2024

Your three employees who helped me with this were amazing customer experience ambassadors. I had called 7 times, had accidental hang-ups, couldn't reach the right person and had emailed with no response. As soon as Bartholomew heard my situation, he sprung into action and engaged Vladimir (and I believe Tony). Vladamir responded to me immediately and put steps in action to determine if the item I lost could be found. It was and in less than 12 hours, it was on route back to me. They went above and beyond to help me and I am grateful. Please thank them!
-KIM L.
A guest of Hilton Miami Airport - 1/12/2024

Wow and huge thank you. My daughter lost her item back in November and your process was easy to report, you updated me frequently and a huge surprise when I got an email you found the item and found us.. incredible. Getting it back was super easy and within 2 days it went from notify you found it to my door step. I can’t thank you enough, your systems or the people who do the sorting and matching…. Hugely grateful. Always and United fan and loyal flier (even when not direct) and will continue to be.
A passenger of United Airlines - 1/12/2024

The woman who helped me here locally at Indy United was just so kind and had such above and beyond service I had to do a shoutout. Her name is Kelly and whatever she’s making, please give this woman a raise. She’s a customers service rockstar.
-kristina C.
A passenger of United Airlines - 1/12/2024

Thank you for your services “my brother got his wallet back and he’s happy.”
-Lou Ella L.
A passenger of Amtrak - 1/12/2024

very pleased to have united find and return lost item without much delay.
-Judi D.
A passenger of United Airlines - 1/12/2024

I recen tly lost my phone at DFW. I never expected to see it again, but it was returned to me today after I contacted lost and found at DFW. I'm very grateful and impressed with your quick response. Thank you very much!
-Robert F.
A passenger of American Airlines - 1/11/2024

Thanks for finding and sending this to me.
-Steve C.
A passenger of United Airlines - 1/11/2024

I was very happy and impressed at the way my lost item request was handled and returned to me. There was no hassle, a system was in place and it came back to me quickly. Thank you and your team in the Admiral's Club Concorse C CLT Airport for caring to get my iPad back to me.
-Linda V.
A passenger of American Airlines - 1/11/2024

I received my item and am so grateful that I got it back as it holds sentimental value.
-Jean E K.
A guest of South Point Casino - 1/11/2024

Excellent Job, Thanks
-AMILCAR L.
A passenger of American Airlines - 1/11/2024

Thank you very much.
-Janet H.
A guest of Palm Canyon Resorts (Diamond Resorts) - 1/10/2024

To Whom It May Concern I appreciate for your service in lost and found. These items were very valuable to me, and I cannot thank you enough for you to ship them back to me in Tokyo. Thank you again!! Best Regards, Takema S
-takema S.
A guest of Yosemite Hospitality | Aramark Lost & Found - 1/10/2024

Wow! lWe really appreciate your help in recovering our Ipad. We had no idea we actually would get it back -- certainly not this fast.
-Nancy P W.
A passenger of United Airlines - 1/10/2024

Was really not sure if it was worth the time to make a order out to you folks...attendant made it sound like it a lost cause..thank you for the integrity and help ti all concerned.
-Marc U.
A passenger of Amtrak - 1/10/2024

I wanted to thank you for finding my lost bag and having it returned to me. I was wondering if you knew how it ended up in Florida? It was last seen in Italy. Thanks again!!!
-Joseph P.
A passenger of Celebrity Cruises - 1/9/2024

Thank you so much for returning my necklace, please let me know how I can send a reward for the person that found it
-Randy E.
A guest of Bellagio - 1/9/2024

Great service I lived how you keep me up to date on how things were going.
-Sandra R.
A passenger of Royal Caribbean International - 1/9/2024

Qualify service is highly appreciated
-Sung
A guest of Venetian Resort and Expo Lost and Found - 1/9/2024

Thank you for such prompt service. I really appreciate this.
-Jenny L F.
A guest of Embassy Suites Murfreesboro - 1/8/2024

So thankful my lost item was returned
-Kate M.
A passenger of American Airlines - 1/8/2024

Thanks very much for this service.
-Robert C.
A guest of Hilton San Francisco  - 1/7/2024

Received thanks Crissy was amazing ya'll need to give her a raise!!! Sincerely SWV
-Shinette W.
A guest of Beau Rivage Resort and Casino - 1/7/2024

Thank you so much for returning my lost passport
-Lizzie M.
A passenger of American Airlines - 1/7/2024

So helpful thank you!!!!!!
-Hannah B.
A passenger of American Airlines - 1/7/2024

From my wife Rochelle and I we want to thank the staff, from security at the front desk to the house keeper who cleaned our room to management at house keeping thank you all for helping us get back my partial dentures left in rm# xxxx4 on January 4, 2024. Everyone was professional and took time to answer our phone calls with action. Thanks from City Council President of xxxx, xxxx Ohio.
-Avery M J.
A guest of LUXOR Las Vegas - 1/6/2024

Thank you very much, I received my shipment, very important for me.
-Ricardo Z.
A passenger of Alaska Airlines - 1/6/2024

A HUGE thank you for finding my daughter’s stuffed monkey!!! I really appreciate the call and attention. I am so thankful for you.
-Collette T.
A passenger of Southwest Florida International Airport - 1/5/2024

Chargeback is easy to use and I would like to thank El Dorado casino for the return of my iPad
-Robert I.
A guest of Eldorado Hotel Casino ATTN: SECURITY L&F - 1/5/2024

Thank you for such a smooth and easy process to recover my left behind items. I’m very happy to soon be reunited with my jacket and scarf.
-Kristin C.
A guest of Hilton Grand Vacations Club The Elara - 1/5/2024

Lost Report ID: xxxxxx. Thank you so much for finding and sending back my bagolini purse and contents! The sticker “They took care of me. But I’m glad to be home” is so CUTE !!
-Sue H.
A passenger of Alaska Airlines - 1/5/2024

Sincere thanks for all you’ve done!! T. Heller
-Teresa H.
A passenger of United Airlines - 1/5/2024

Thanks!
-CHARLES M.
A passenger of Carnival Cruise Line - 1/5/2024

My bag was found instantly. The response time of finding my bag, responding to my submission and then shipping my bag was in a matter of a day. Super happy with how I was treated.
-Joel D.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 1/5/2024

Housekeeping was very helpful and knowledgeable
-William C.
A guest of South Point Casino - 1/5/2024

Thanks You soo much Ford your help :)
-Brenda T.
A guest of Excalibur Hotel and Casino - 1/5/2024

I have received lost bag Thank you for such promptness and I thank very much the person that found it! I really didn’t think I would get it back! Already unpacked and put away! You are the best!
-Sheila Brunsch and Heidi V.
A passenger of Celebrity Cruises - 1/5/2024

Graciasssss
-Adriana C.
A guest of Paris Las Vegas - 1/4/2024

Fabulous! My coat is being returned! I’m speechless really. Thank you! Outstanding job! Well done!
-Sharlene T.
A passenger of Air Canada - 1/4/2024

Thank you so much for locating my phone! I look forward to receiving it.
-Becky N.
A passenger of American Airlines - 1/3/2024

We loved the profesional acttitude from american airlines to help us our valuate passports. Thanks so much!
-Sebastián P.
A passenger of American Airlines - 1/3/2024

a recommender pour le service et personnelles de Air /Canada merci pour le renvoi retrouve auditif
-gilles D.
A passenger of Air Canada - 1/3/2024

You have the most amazing staff! They found my lost item and it is being sent to me so quickly! I am so impressed, please let the person who found and returned it that I so appreciate them!! They are truly an angel!
-Denise S.
A guest of Holiday Inn Club Vacations Apple Mountain Resort - 1/3/2024

Súper service
-Mariola G.
A passenger of Celebrity Cruises - 1/1/2024

We received the Ereader that was left in the room Thank you very much.
-Guerrero
A guest of Embassy Suites Hotel on the Monterey Bay - 1/1/2024

Prompt service and delivery
-Leander R.
A guest of Bennington Properties - LLC - 12/31/2023

Thank you so much for finding my vest and getting it sent out for me.
-Cheri G.
A guest of Home2 Suites Miramar Ft. Lauderdale - 12/30/2023

Thank you so much for getting our 'forgotten' items returned to us. Person I spoke with regarding how to go about the lost and found process was very nice and very helpful.
-Kathy M.
A guest of LUXOR Las Vegas - 12/30/2023

Thank you for your quality service which was timely, personable and thorough! We appreciated your assistance and attention to detail. Very happy for the outcome in returning our lost item intact.
-Chloe C.
A passenger of Tampa International Airport  - 12/30/2023

Delighted the card was found so quickly! Thank you!!!
-Judy W.
A passenger of United Airlines - 12/29/2023

The service was amazing! Immediate response, immediate service, and my lost item is already on its way to me being shipped. So thankful and grateful.
-eva D.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 12/29/2023

Connie was incredible! She was so helpful, accommodating and persistent, going above and beyond to help me! I'm so very grateful to her, who was outstanding and exemplifies a rare customer service representative which is very hard to come by these days. Thank you Connie!!!
-Anne F.
A passenger of American Airlines - 12/28/2023

Thank you United Airlines and Chargerback for prompt service.We lost our phone on Monday.On Tuesday, we got the email that it was located. And it is ready to be shipped to us. Thanks again. We really appreciate that.
-Archana J.
A passenger of United Airlines - 12/27/2023

You answereded every question I asked in a timely manner. I would recommend to take photos of the lost and found item and share them with the owner.
-René
A passenger of American Airlines - 12/27/2023

Thank you for finding my bag!
-NATASHA H.
A passenger of American Airlines - 12/27/2023

Excellent service en tout point, efficace, extrême courtoise, communication facile via email et téléphone, bravo !
-ERIC
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 12/27/2023

The real hero was the person at the Norfolk station, who had my bag and made it a point to quickly package it to get it to FedEx in time for tonight‘s pick up!
-Jennifer L.
A passenger of Amtrak - 12/26/2023

AMAZING JOB! You were able to locate and return my item unbelievably fast! Thank you so so much!
-Gina W.
A passenger of American Airlines - 12/26/2023

I got your tracking number...Thanks a lot Awaiting for deliveries
-Louis Gilbert B.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 12/26/2023

Thank you! Received back in perfect condition. Really appreciate and impressed with the service from you and Alaska. 10/10!
-Mark W.
A passenger of Alaska Airlines - 12/23/2023

The lady I spoke with in Charlotte was very helpful and kind! Merry Christmas to you!
-Leah J. L.
A passenger of American Airlines - 12/22/2023

My lost Kobo ereader arrived back at my home yesterday in perfect shape . I am so thankful for and impressed by the United Lost-and-found service !! Thank you so much !
-Debra B.
A passenger of United Airlines - 12/22/2023

You’re guys are the best !!!!!
-Cristian M.
A guest of Great Wolf Lodge Pocono Mountains PA - 12/22/2023

Thank you so much for finding my phone! Much appreciated!
-Cathy M.
A passenger of Air Canada - 12/19/2023

Our package was delivered this morning. Thank you for your help
-Karen R D.
A guest of Dollywood DreamMore Resort & Spa - 12/19/2023

Excellent! I though my keys and FOB were never to be seen again.
-Tracy B.
A guest of Universal Orlando Resort - 12/18/2023

Fantastic Job !! After a monrh I thought we would never see our key fob again. Rhank you!!
-J PATRICK C.
A passenger of Carnival Cruise Line - 12/17/2023

Thanks for your excellent service
-Don H.
A guest of Beau Rivage Resort and Casino - 12/17/2023

thank you
-Paul C C.
A passenger of American Airlines - 12/16/2023

Thank you soooo much!! You have been very helpful
-GERALD S.
A passenger of American Airlines - 12/16/2023

Great service!
-Laurie E.
A passenger of American Airlines - 12/16/2023

I have lost things on other airlines and I have never had a response this quick or clear. well done.
-dan A.
A passenger of Alaska Airlines - 12/15/2023

Merry Christmas! Just a thank you note for the expedited return of my rings. I received them today.
-Brenda W.
A guest of Liberty Place by Hilton Club - 12/15/2023

thank you thank you. Received my lost items today.Thank you
-Barbara S.
A passenger of Princess Cruise Lines Ltd - 12/14/2023

Thanks for finding my sports jacket. It’s great to know that American Airlines has a system for lost items and it works.
-Klingman R.
A passenger of American Airlines - 12/13/2023

Thank you sooooo much
-brian E.
A passenger of WestJet - 12/13/2023

Thank you so much for helping me. Do you know who turned in my phone? I'd like to thank them as well.
-Edward W H.
A passenger of American Airlines - 12/13/2023

Thank you so much for making it so easy to get my lost Kindle Paperwhite back!
-Samantha D.
A passenger of American Airlines - 12/12/2023

You guys are the best! Thank you for all the excellent follow up and follow through!!!
-david K.
A passenger of American Airlines - 12/12/2023

Thank you so much for all of you that were involved in getting my cell phone home to me. You were all so kind along the way and it indeed made it back to me on Thursday. Someone was kind enough to power it off and I even had a charge when I had not had the phone for 4 days. Thank you again, it means the world to have the phone back. It is a relic that no one would want but me! Happy holidays! You are the best!
-Darolyn O.
A passenger of Austin-Bergstrom International Airport Lost & Found - 12/12/2023

Thanks
-Ethmane N.
A passenger of American Airlines - 12/11/2023

muchas gracias, siempre confié en ustedes, pronto regresaré a viajar con ustedes
-Lydia Lizbeth Escartin L.
A passenger of Celebrity Cruises - 12/11/2023

Thanks for the speedy service.
-Christopher C.
A guest of Westgate Branson Woods Resorts - 12/11/2023

AMAZING! YOu guys found a lost flute and got it back to a very upset kid. THANKS!
-Randy F.
A passenger of United Airlines - 12/9/2023

Thank you so much to Jorge? Who found the machine and found my address and cell number. I was very impressed with him. I’m not sure of his name but he is from. Vietnam? Kudos to him
-James D.
A passenger of Air Canada - 12/9/2023

Wow. Excellent service. Thank you.
-Kathy R.
A passenger of Air Canada - 12/9/2023

I was very pleased from the beginning when you found my lost item and giving me the option of mailing it back to me. I couldn’t have been more pleased. Thank you
-David K.
A guest of Seminole Hard Rock Tampa - 12/8/2023

Lost Items were returned. This was very much appreciated as it saved me lots of hassle. Thank you Air Canada and Chargerback!
-Tony
A passenger of Air Canada - 12/8/2023

My passport received in good condition today. I have to thank lost &found office, two Japanese students who found and returned. Also, very proud of Hawaii culture community giving best treatment to tourists. My Best Wishes to all.
-Michael H.
A guest of Polynesian Cultural Center - 12/8/2023

I am highly grateful to Universal Adventure Park and your team for locating my glasses and sending them to me. Merry christmas to everyone and I hope to enjoy all the attractions next time. Best regards
-Enrique B.
A guest of Universal Orlando Resort - 12/7/2023

I am impressed by how well organized and responsive is Chargerback! Thank you!
-George D.
A passenger of United Airlines - 12/7/2023

Thank You for the Fast service and locating my IPad
-RENEE C.
A passenger of United Airlines - 12/7/2023

This was by far the best experience I’ve ever had with a hotel, lost, and found! Five stars
-Anna G.
A guest of Venetian Resort and Expo Lost and Found - 12/7/2023

So grateful!!! Thank uou
-Susan F.
A passenger of American Airlines - 12/6/2023

So thankful for your lost and found team! To be honest I had given up on my list item thinking that no one would even care to follow up on it! But the lost and found team proved me wrong! They do care and is always on top of it! Much kudos to your team!!
-marie D.
A passenger of American Airlines - 12/6/2023

Excellent job! Thank you very much!
-Kevin V.
A passenger of American Airlines - 12/6/2023

Thank You so much for locationg this plastic folder! It is very important to us! United Airlines has our business now and into the future! Your efforts are REALLY ABOVE AND BEYOND!
-donetta mae L.
A passenger of United Airlines - 12/6/2023

Thank you so very much for finding my pillow & for sending it back. Merry Christmas!
-Dawn Grunow L.
A guest of Yosemite Hospitality | Aramark Lost & Found - 12/6/2023

Thank you very much for finding and sending back my coffee maker which arrived today. It is much appreciated. It is a shame that you could not have given some feedback earlier about a timescale of when you might be able to look for it as it felt as if nothing was happening. But thank you for finding it and sending it back. Ian
-Ian H.
A guest of HGV at Craigendarroch - 12/5/2023

You have done a fantastic job of dealing with my lost item
-Bruce P.
A passenger of American Airlines - 12/5/2023

I am exceedingly impressed with how quickly you located my lost item and responded. This process was quick, easy and efficient. Thanks to the staff and your prompt action and reply. Outstanding!
-John R.
A passenger of Spokane International Airport - 12/5/2023

Thank you so much for returning my phone!!!
-Carl P M.
A passenger of American Airlines - 12/5/2023

Excellent!
-Karen K.
A passenger of American Airlines - 12/4/2023

Great job and service by your staff to find my glasses and return them! They were speedy and gave me quick communication that they were there! Truly awesome service!!!!
-Karen Neview/Carol P.
A guest of Holiday Inn Club Vacations Ozark Mountain Resort - 12/4/2023

You guys are fabulous, found my Ipad and shipping it in a timely manner. You are representing the United customer promise. i'm a passenger and an investor in th ecompany.
-Stephen
A passenger of United Airlines - 12/3/2023

I am thrilled that you retrieved my iPad! Thank you so much!
-Tema P.
A passenger of United Airlines - 12/3/2023

Re: Report 29169950. I have hearty yet long overdue thanks from July 13-16, 2023 (room 722). I left some brand new Vince Camuto dress sandals in my room and I'm SURE they were turned into lost and found by the housekeeper and I want her to get her kudos for her role in reuniting me with them. I really, really appreciated that my sleepy packing and negligence in packing these new shoes didn't mean I'd lost them forever. It was also quite impressed with the straightforward and streamline process Venetian has in place for retrieval of lost and found items. A couple days after I returned home I called the hotel and the sandals had already been logged. They were sent to me and the whole process probably took less than a week. Kudos to all, but especially the honest and hard working housekeepers from my room.
-Carolyn W.
A guest of Venetian Resort and Expo Lost and Found - 12/2/2023

Truly appreciate the efforts put forth to retrieve the item I inadvertently let on board when deplaning in Phoenix to make an AA connection to Hawaii in just 10 minutes. Thanks to all involved.
-Fred L.
A passenger of American Airlines - 12/2/2023

Your team is amazing
-Paul M.
A passenger of Air Canada - 12/1/2023

I have to say, I love your hotel & now even more. I forgot my brother & nieces passports in my room 1019. When I called & spoke to Diane Reys in lost & found, she said house keeping had turned them in. She immediately started working on delivery. I received them the next morning. I greatly appreciate Diane so much. I’m lost for words. At this time & age I honestly didn’t expect this kindness. I will only stay at Golden Nugget & will recommended to everybody. I don’t remember the lady in house keeping name, but next time I go I will find her & reward her. Please give these ladies a big recognition, they deserve it.
-Teresa M.
A guest of Golden Nugget Las Vegas Security L&F - 11/30/2023

Thanks for tracking and returning my iPad, I truly appreciate it!
-Sudhir S.
A passenger of American Airlines - 11/30/2023

I am very happy with the procedure to get my lost item shipped back to me. Thank you.
-Carol A S.
A guest of Hilton Waikoloa Village - 11/30/2023

I love to go American air thanks for your help.
-Harold C.
A passenger of American Airlines - 11/30/2023

Losing my work phone has been so stressful, especially coming back to work after a holiday break, but you guys have made it so easy to track my item and ship it back! I am eternally grateful!
-Magida C.
A passenger of American Airlines - 11/30/2023

I would like to thank everyone in the process of me being returned my laptop, and the items that were in the bag. This was a great chance for me to express my appreciation, and I thank you very much for allowing this situation, which was very bad for me to be how to have a, very good outcome. Thank you very much. Reno Bartholomew
-Reno B.
A guest of Harrahs Resort Southern California - 11/29/2023

Thank you! This was very efficient! Sara
-Sara S.
A guest of Green Valley Ranch Resort and Casino - 11/28/2023

Wallet has been found and is being shipped back to me. Thank you for the follow up
-Suzanne S.
A passenger of American Airlines - 11/28/2023

I’m very pleased you found my case. I appreciate all your efforts to return it to me. I honestly figured my bag was lost forever. Thank you! Carl Lefevre
-Carl L.
A passenger of United Airlines - 11/27/2023

Super quick way to retrieve a lost item. Thank you for being so quick.
-Sharon Z.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 11/27/2023

Great customer service by AA always the best airline in the sky !!
-R A Klemmt
A passenger of American Airlines - 11/26/2023

Very good service. Thank you.
-Bruce Harrison B.
A guest of Holiday Inn Chateau LeMoyne - 11/25/2023

I’m thrilled you found my Kindle and will return it. Honestly, I debated about filing a report thinking I’d never see it again. Thank you so much!
-Rebecca G.
A passenger of American Airlines - 11/24/2023

Received my lost property quickly and efficiently. With everything intact. Really happy with the service
-Abdulsalam B.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 11/24/2023

You all are fantastic!! So grateful for Cowitz and the lightening fast return Have a great holiday season all. See you again soon. Jeanne K
-Jeanne H K.
A passenger of Amtrak - 11/23/2023

I just wanted to say THANK YOU! I left my favourite jacket on the plane with my house keys in the pocket, and I got it all back. I really appreciate, and the whole process was painless. Thank you so much!
-Jan C.
A passenger of United Airlines - 11/23/2023

I received my lost charger in few days. Thank you very much!
-Sing Kin S.
A guest of Best Western Premier Grand Canyon Squire Inn - 11/22/2023

Thank You very much, delivered early, intact.
-Cindy M.
A passenger of Air Canada - 11/22/2023

Thank you very much
-William f haring J.
A passenger of American Airlines - 11/22/2023

Thank you very much Celebrity family. From the bottom of my heart!
-Benjamin A.
A passenger of Celebrity Cruises - 11/21/2023

Chargerback is a great platform to interact with in conjunction with the American Airlines mobile app. The Lost and Found experience was very smooth, transparent and ultimately successful in my particular case. Thank you!
-Suzanne M.
A passenger of American Airlines - 11/20/2023

Wonderful service from United and Fedex
-Jean V.
A passenger of United Airlines - 11/20/2023

...effecient system.
-James Z.
A passenger of Alaska Airlines - 11/20/2023

I just want to say how appreciative I am that my jacket was found and returned to me. Thank you for the recovery and speedy handling!
-Cory
A passenger of United Airlines - 11/18/2023

I am so grateful you followed through in finding my Ipad. .Thank you so much.
-Charlene S.
A passenger of American Airlines - 11/18/2023

A fantastic job of customer service. Not only finding my computer, but tracking me down and calling me and then the fed ex home to me? Applause applause. And Terrell was a compassionate gentleman and incredibly helpful while remaining empathetic. He’s going places. Give that man a promotion and a raise! Much thanks to him for his kindness and service.
-Martin K.
A passenger of American Airlines - 11/17/2023

Thank you so much for recovering and returning the items which I left in Room 3xx. I greatly appreciate your prompt response. JoAnn
-JoAnn K.
A guest of Pelican Grand Beach Resort - 11/17/2023

Thank you so much for retrieving this lost item. We appreciate your actions and getting it back to us.
-Ricki M.
A passenger of American Airlines - 11/17/2023

Package received!! I want to thank you so much for mailing my wallet back to me. And a very heartfelt and appreciative thank you to the person who found and returned it to the front desk. Your honesty and, caring is to be commended. Your process for reporting lost items is very user friendly and it works!! I appreciate very much the communication as it let me know the progress. So glad it was at your facility that we stayed in. Sincerely appreciate your service - it was the best birthday present! Thank you, thank you, thank you! God bless you all!
-Claudia D.
A guest of Alexis Park All Suites Resort - 11/17/2023

I want to give a big Thank You to Adi for going way beyond her way to help out today. Her customer service was outstanding. Vielen Dank!!!!
-Brigitte D.
A guest of Excalibur Hotel and Casino - 11/17/2023

I was surprised that my missing phone was found and how quickly the people at American Airlines responded was well as how friendly and effective.
-John H.
A passenger of American Airlines - 11/16/2023

Thank you so much for locating my missing garment bag in such quick order. I had great communication and service from Olivia Amardi
-Bob B.
A passenger of United Airlines - 11/15/2023

Excellent service,a very nice hotel with monorail access ,which connect you to six station to
-Antonio
A guest of Sahara Las Vegas - 11/15/2023

You guys are amazing. I cannot believe that you found my lost item. I could not be more pleased with your excellent customer service. You have won a fan for life.
-Bruce S.
A passenger of American Airlines - 11/15/2023

I would like to thank the entire staff who was involved in helping get my phone back. Preston, another lovely woman who worked the front desk and Officer Apdullahi who carefully wrapped and shipped my phone back to me. it was a pleasure staying at Charlotte Uptown, and I look forward to recommending it to friends visiting Charlotte in the future. Happy Thanksgiving,
-Evan P.
A guest of Hilton Charlotte Uptown - 11/15/2023

Amazing service, great help by John in security. Thank you!
-John F.
A guest of Ocean Casino Resort - 11/14/2023

You Lost and Found crew had my laptop found and shipped to me less that 24 hours after I lost it and within hours of my reporting it. Amazing customer service!
-Andrea
A passenger of United Airlines - 11/14/2023

You are the best. I prefer to talk to a live person, however, your live person somewhere found my wallet. Please tell them they are blessed beyond their knowledge and will receive a huge intake of love and abundance
-Randy D.
A passenger of American Airlines - 11/14/2023

Thanks! Will I ever find out where you found the computer?
-Ruth C.
A passenger of American Airlines - 11/14/2023

I am so deeply grateful for your prompt help and assistance. Restored my faith in people!
-Adrian P.
A passenger of American Airlines - 11/13/2023

I am super happy that the staff at Mount Airy Resort & casino is honest. I left a few items behind when leaving the resort in my room and housekeeping was honest to turn the items in and me be able to receive them back. Shout out to Myra in housekeeping for all the help and patience she had with me!!!!
-Tina K.
A guest of Mount Airy Casino Resort - 11/13/2023

Thank you very much! I forgot my medication in the room, and very pleased that you have this service intact for someone like me. Thank you, appreciate...! Paulina O.
-Paulina O.
A guest of Venetian Resort and Expo Lost and Found - 11/13/2023

I am a global services member. Miley from iad (dulles) airport was exceptional pleasant and helpful. Top 1 percent service. Maggie lipani was also helpful. Tie Fis Miley
-reggie A.
A passenger of United Airlines - 11/12/2023

Excellent customer service customer service lady was very patient with my call and my struggles of having correct file form submitted. She went above and Beyond to make sure my submission was completed successfully.
-Norma R.
A passenger of Alaska Airlines - 11/12/2023

My items arrived today, thank you!
-Deb
A guest of Hampton Inn Eufaula - 11/11/2023

Wow! So impressed that my Kindle was found and returned to me. Kudos to you!!!!
-Charlene R.
A passenger of American Airlines - 11/10/2023

Excellent customer service, prompt response. Thank you so much. /ead
-Edward A D.
A guest of Buena Vista Palace  - 11/10/2023

Thank you very much for calling and finding my phone it is greatly appreciated
-Betty J.
A passenger of United Airlines - 11/10/2023

Thanks for finding my wallet! I really appreciate it.
-Frederick C.
A passenger of American Airlines - 11/9/2023

I was impressed with the quick shipment as well as the handling of the lost item from being found right up to being delivered only 3 days after my request for delivery and payment. Great job all around.
-Janna B.
A passenger of United Airlines - 11/9/2023

I am so grateful to Arvin who helped me find my item and promptly got back to me with the great news my item was found. I’m beyond thankful. Wendy H.
-wendy H.
A guest of Bellagio - 11/9/2023

Your representative, Shannon, was outstanding. She found my coat and was very helpful. She's an outstanding employee and American Airlines is lucky to have her. Sincerely, Thanks, Peter H.
-Peter H.
A passenger of American Airlines - 11/9/2023

Thank you AA. The manager I talked to on Tuesday night when I came back in was so kind and helpful. The people at the phone number he gave me to call to check if my purse had been turned were also very kind and helpful. Then receiving the email from AA that my purse had been found was wonderful. I can’t thank you enough.
-Terri L H.
A passenger of American Airlines - 11/9/2023

I got my laptop. Many thanks!
-Nancy
A passenger of American Airlines - 11/9/2023

Thank you so much for finding my daughter’s stuffed toy. She says she has her best friend back. Thank you!
-Joel G.
A guest of Liki Tiki Village Resort - 11/9/2023

Hello - Thank you soooooo much for everything. The Tampa experience is the best experience I never had in public place . Everyone was motivated to help me get my work computer back. Thank you everyone for your help . You guys are AWESOME.
-Reynold E.
A passenger of Tampa International Airport  - 11/9/2023

Great process and I appreciate the tracking email. Thank you so much!!
-Barbara N.
A guest of Omni PGA Frisco - 11/8/2023

Couldn’t be happier with the service! Receptionist Kayla (spelling) was very kind, helpful and prompt. Solved my problem quickly.
-Mike M.
A guest of Omni PGA Frisco - 11/8/2023

Prompt & efficient, super pleased at the finding of my IPad!!! And, the sweet lady who handled my case was super sweet! Job well done!!!!
-Shelby B.
A passenger of Charlotte Douglas International Airport - 11/7/2023

I am so sorry that I did not remember the gentleman‘s name who called me only a short time after I put in my request regarding a loss. He was so efficient, and Genuine .You could tell that he takes his job seriously in an effort to return lost items to Travelers.kudos to him. thank you
-Kathleen N.
A passenger of Jacksonville Aviation Authority - 11/7/2023

Thanks for everything!!
-John H.
A passenger of Amtrak - 11/7/2023

Received item. Thank you so much. Glad I called
-Stella P.
A guest of South Point Casino - 11/7/2023

Forever grateful to whomever returned my iPad.
-Lorianne M.
A passenger of Amtrak - 11/5/2023

Thank you so much! I haven’t backed up that device and there are a lot of memorable photos.
-JACOB M.
A passenger of United Airlines - 11/5/2023

Never left anything before this trip and really appreciate that I was able to call and have left item shipped. Everyone was helpful and my item came quick and really well packaged. Thank you!
-Sara E.
A guest of Embassy Suites Washington Square Tigard - 11/4/2023

Thank you so much for sending me my Lost phone I will always fly American airlines
-John M.
A passenger of American Airlines - 11/3/2023

Just recieved my lost item today. Thank you for packing it with such care. Can't believe that it was found after so many weeks! Thanks so much.
-Michael W.
A guest of Yosemite Hospitality | Aramark Lost & Found - 11/3/2023

THANK YOU FOR YOUR PERSISTENCE IN LOCATING MY LOST IPAD! I RECEIVED IT YESTERDAY!
-Judy L.
A passenger of American Airlines - 11/3/2023

Thank you so much for the fast response to my left item in the Spokane airport. Very impressed on how my request was handled! Great job, will pass on to others…
-Sherry F.
A passenger of Spokane International Airport - 11/2/2023

thank you
-bishwa P.
A passenger of Royal Caribbean International - 11/2/2023

Even before you found the item I lost, I was really impressed by the quality of your customer service. You responded within an hour by text to tell me how to submit a claim and have been very responsive by email throughout this process. I am also really impressed that this item was handed in and now being returned. Thankyou.
-Mark W.
A passenger of Alaska Airlines - 11/2/2023

Thank you! I was so impressed with the whole process and how easy it was. From the person at the Amtrak station in Philadelphia, who explained everything to me to filling out the form online, and receiving updates via text and email. Very much appreciated!
-Susan T.
A passenger of Amtrak - 11/1/2023

Your service is very efficient and easy to use. I am grateful for the fact the item was found and is being returned. My husband also lost his drivers license that day don’t suppose that was retrieved as well if so send with phone Thanks again Heather H.
-Heather H.
A passenger of United Airlines - 11/1/2023

Wow! All I can say is how grateful I am and how impressed I am that my IPad was found and the excellent customer service and response in communication and the return process. Thank You!!!
-Jim B.
A passenger of United Airlines - 11/1/2023

Thank you for your prompt reply. I hope I will also be notified of the delivery date as well later on. Thank you very much
-Li Fun Y.
A guest of Hilton Hawaiian Village - 11/1/2023

Thank for finding, identifying and safely returning my lost item in a timely manner. Well done!,
-Diane P.
A passenger of Alaska Airlines - 11/1/2023

I'm so grateful for this service! It was easy to file a report on the Alaska website and I was kept up to date with details on the search for my item. I appreciate the effort that was put into getting my item back. Shipping option made it quick and easy to recover my lost item. Thank you!
-Marleny S.
A passenger of Alaska Airlines - 10/31/2023

Excellent service in getting my items back to me. It was very obvious that they genuinely cared
-Sunil M.
A passenger of Air Canada - 10/31/2023

I am so impressed that American Airlines found my phone and took the time to find me and set up shipping to return to me.
-James M.
A passenger of American Airlines - 10/31/2023

Lady was nice and efficient
-Stacy Allison S.
A passenger of American Airlines - 10/31/2023

Thanks so much for retrieving and sending my Kindle!!
-Barbara T.
A passenger of United Airlines - 10/30/2023

Thank you. I’m very happy with your exceptionally prompt and effective service. It was highly professional.
-Roberto M.
A passenger of American Airlines - 10/30/2023

Thank you for your conscientious crew and excellent customer service in helping to reunite me with my lost item.
-MAX B.
A passenger of American Airlines - 10/30/2023

re: lost Report ID: 300xxxxxc The items reported in the claim was received in good condition. The effort taken to retrieve the items left in our rented unit is admirable and is fully appreciated. Thanks to all involved.
-The Chand F.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 10/29/2023

J’ai bien reçu mon porte-monnaie avec tout l’argent qu’il contenait ! Merci infiniment pour vos services !
-Vuarand
A passenger of Air Canada - 10/29/2023

great job thanks
-William M.
A passenger of United Airlines - 10/29/2023

Everyone at the Omni was very helpful to me, and I received my items in a timely manner. Each staff person that I spoke with, gave me the same the same information pertaining to the process of getting my items returned to me. They were friendly, patient, and knowledgeable. I appreciate everyone at the Omni from the front desk to security in this matter. Thank you.
-Marsha E.
A guest of Omni La Costa Resort & Spa - 10/28/2023

GREAT JOB YOU GUYS FOUND MY LOST ITEMS AND SENT THEM BACK ASAP
-Daniel S.
A guest of Embassy Suites Seattle Tacoma Airport - 10/28/2023

Very happy my iPhone was found at a AA gate, turned in, and I was called by AA Lost bc and Found! Thank you!
-Kathryn W.
A passenger of American Airlines - 10/26/2023

Thanks American Airlines for finding my wallet. I appreciate it so much!!!
-Leicia S.
A passenger of American Airlines - 10/26/2023

I LOVE AMERICAN AIRLINES
-Stanley M.
A passenger of American Airlines - 10/26/2023

Thank you for your help in recovering my lost item
-Debbie D.
A passenger of United Airlines - 10/25/2023

I am so thrilled that United located and held onto to my device! I’ll be so relieved when it is back in my hands. This return process so far has been great. Fingers crossed item is back with me soon. Thank u!!!
-Annie M.
A passenger of United Airlines - 10/25/2023

Received my phone so appreciate. Thank you
-George M.
A passenger of United Airlines - 10/24/2023

Un grand merci pour votre réactivité et pour l’honnêteté de vos personnels, qui s’ajoutent à leur sourite et leur serviabilité. J’attend le retour de portefeuille avec impatience et si possible vous ferai un retour complémentaire alors.
-De Keating H.
A passenger of Air Canada - 10/24/2023

Excellent service!!! So grateful cleaning personnel returned my wallet!!!
-Catherine H.
A passenger of Amtrak - 10/24/2023

Kamy was a great help. Quick respond. Thank you so much
-Souvanno P.
A guest of Venetian Resort and Expo Lost and Found - 10/24/2023

Thank you for returning my tablet. I thought it was gone forever but United got it back to me within days, thank you for creating trust.
-RICHARD Y.
A passenger of United Airlines - 10/24/2023

Thank you ever so much for returning my lost item, you have absolutely no idea how much I appreciate it.
-Diane S.
A passenger of United Airlines - 10/24/2023

I can't express how happy I am that your team was able to find my phone. Thank you!!!
-GLENN H.
A guest of Busch Gardens Tampa Bay - 10/23/2023

Please note: "Tamara" (sp?) was EXTREMELY HELPFUL through this process. Please inform her Supervisor of this. Thank you.
-Dr. John Wendell C.
A guest of Seattle Waterfront Marriott - 10/23/2023

Thank you very much for the prompt action :)
-Guadalupe B.
A passenger of United Airlines - 10/23/2023

I just wanted to say that Brian was terrific. He dealt with my case in a personable and professional manner that was both efficient and pleasant. My only wish would’ve been to send the phone directly to the UK from NY, but it sounded complicated so we found a different solution that sounded more straightforward. Great service which was very much appreciated. Thank you,
-Ruby V.
A passenger of American Airlines - 10/23/2023

Thank you so much for such a speedy retrieval of my items. So sorry I needed your valuable service but is outstanding to know you are there, Thank you and everyone involved with returning my items. Great service!! Truly
-Kevin B.
A passenger of Air Canada - 10/23/2023

Thank you so much for your speedy response. The attendant explained the process clearly and that process was easily used. The emails sent were very much appreciated.
-Melinda Green R.
A guest of Hilton Waikoloa Village - 10/22/2023

Thank you for the return of my lost items.
-Patricia C.
A passenger of Carnival Cruise Line - 10/22/2023

Thanks so much
-Ida T.
A guest of Stanford Court Hotel - 10/22/2023

My personal Items was shipped to me in a timely manner glad my stuff was found so fast
-Debra W.
A passenger of Amtrak - 10/21/2023

The housekeeping staff was wonderful. They made the return of my lost item very easy. I appreciate the customer service.
-Lori C.
A guest of Crowne Plaza Asheville - 10/21/2023

Thank You!!!
-Martha B.
A passenger of United Airlines - 10/20/2023

Thank you very much!!
-Barbara S.
A passenger of Alaska Airlines - 10/20/2023

Excellent service.
-Jan M.
A guest of Omni Bedford Springs Resort - 10/20/2023

This is Dr. Karl S. in behave of my wife Monika S. and myself. We would like to express our graditude and thanks for being instrumental of finding my wife's wallet and returning it to her, The Wallet arrived today in an excelent condition. Thanks again from both of us Monika and Karl S.
-Monika S.
A passenger of United Airlines - 10/20/2023

Fantastic service! Thank you!
-RALPH W F.
A guest of The Westin Princeville Ocean Resort Villas - 10/20/2023

Thank you so much for finding and returning my laptop. Shout out to Reggie for calling me back!
-rosemarie B.
A passenger of Amtrak - 10/20/2023

Thank you so much for returning my passport. Even though I had to get an Emergency Passport replacement to continue on my trip, it gives me peace of mind to have my original one.
-Bonnie P.
A passenger of United Airlines - 10/19/2023

Thank you very much!
-Diane L.
A guest of Planet Hollywood Las Vegas - 10/19/2023

Excellent response and customer service, starting with the front desk, and personally service from the lost and found gentleman. I am proud of them!
-Sandra B.
A guest of Marriott's Cypress Harbour  - 10/18/2023

THANK YOU SO SO MUCH!! United Airlines is AMAZING!!
-Lila K L.
A passenger of United Airlines - 10/18/2023

Great service!
-Judith F.
A passenger of United Airlines - 10/18/2023

thank you very much - I have no idea where/when I lost my DL but searched all areas when I was in the airport last tuesday and could not locate it. I am so happy that it was given to a trusted official so that I know it is not being used for fraud.
-carol H.
A passenger of American Airlines - 10/18/2023

This was so easy to use and the staff at PCC were very helpful, especially Precious. Thank you!!!
-Tracie
A guest of Polynesian Cultural Center - 10/17/2023

Wallet safely delivered 13.02 pm 10/17/23. With grateful thanks.
-John J.
A passenger of Charlotte Douglas International Airport - 10/17/2023

Thank you so much for finding and returning my phone in such a professional manner. I was heartbroken as all my ALASKAN CRUISE PHOTOS were on that phone. My husband and I just loved all the beauty that alaska has and because we are in our late 70's will probably not make a trip back but who knows for sure. Thank you from the bottom of our hearts
-Karen M.
A passenger of Alaska Airlines - 10/17/2023

The Folks at the Hilton Sedona are great!!!
-Lyell, N.
A guest of Hilton Sedona Resort - 10/17/2023

I previously have written to thank you for, somehow, finding my passport, but I just want to express my heartfelt appreciation again: So, big-time thanks. I was astounded to receive the news that you had found my lost item. Thanks to Alaska Airlines and its associates for a wonderful, caring job. Kindest regards, Paul L. K., Victoria BC
-Prof. Paul L. K.
A passenger of Alaska Airlines - 10/17/2023

Thank you
-Barry
A passenger of United Airlines - 10/17/2023

Thank you for the prompt reply and attention to my request, I received my lost items in the mail today and appreciate the assistance
-Jennifer M.
A guest of MGM Grand - 10/17/2023

Thank you. I appreciate the ease of contacting you and arranging the return of my iPad
-Richard W. K.
A guest of Sunset Station - Security - 10/16/2023

Excellent customer service. Responsive, easy to work with, flexible, great communications. They went the extra mile.
-The Marriott Desert Springs Villas I.
A guest of Marriott's Desert Springs Villas - 10/16/2023

This was an easy process. Everyone I have spoken to on the phone has been very nice and helpful. Thanks, Donette B.
-Lee D B.
A guest of Bellagio - 10/16/2023

This is a great and easy to use service, much appreciated for me leaving it on the plane!
-Rob C.
A passenger of United Airlines - 10/16/2023

You all were amazing. This journal contained some of my most precious moments with God.
-Mary D.
A passenger of American Airlines - 10/14/2023

Great website for lost items and great service, but getting to know about it is hard.
-Sophie D.
A passenger of United Airlines - 10/14/2023

I have been very impressed with the response I have received from Chargerback in helping me track down my lost item. There was regular communication on status during the search phase and they found my item! This also made me feel good about the integrity of the American Airline Staff who turned in the item. This item could have easily been taken home but it was turned in! I so appreciate it. A great experience all around. Thank you!
-Katrina L.
A passenger of United Airlines - 10/13/2023

Thank you! My heart sunk when I realized my laptop had been misplaced. Your team reacted with care and efficiency and within a day it arrived at my doorstep.simply awesome! -Phil Alvarado
-Phil A.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 10/13/2023

Thank you so much for your good work. I was sure this was lost.. I appreciate your follow up.
-Marilyn K.
A passenger of American Airlines - 10/13/2023

I am very impressed with your service which recovered and shipped my laptop that I left on a flight to Denver and then found waiting for me at my house when I flew home to the state of Hawaii. In between, I was in Philadelphia and San Francisco. Awesome service!!!! I am really amazed at my good fortune to have traveled on United and for you to have this wonderful lost item system!
-Michael B.
A passenger of United Airlines - 10/13/2023

Melanie was so helpful!! We are extremely impressed with how quickly our son’s blanky was found and shipped back to us. Thank you so much for the wonderful customer service and we cannot wait to return!
-Sarah H.
A guest of Kalahari Resorts Poconos - 10/13/2023

Thank you so much for persevering in finding and returning my KIndle that I left in my seatback between Albany and Chicago. I never really thought I'd get it back. I am so pleased!
-Connie M.
A passenger of United Airlines - 10/12/2023

Excellent Service
-Karen S.
A passenger of United Airlines - 10/11/2023

Thanks so much for finding my item and making it easy.
-Victor R.
A passenger of United Airlines - 10/11/2023

got my camera back today thank you for all your help
-Phillip Brian T.
A passenger of United Airlines - 10/10/2023

I was so panicked. Didn’t notice my list item for several days. Filled out the for and within 2 hours Alaska responded quickly and with very easy instructions on how to retrieve the item. I am very impressed and thankful to the efficiency, honesty and easy process Thank you.
-Wendy Redding/Audrey B.
A passenger of Alaska Airlines - 10/10/2023

Notes and thanks. Looking forward to receive
-Pansy
A passenger of United Airlines - 10/10/2023

Our lost item arrived at home this morning Thank you Ms Schummer
-Schummer
A guest of HGV at Craigendarroch - 10/10/2023

Thank you so much for expeditiously helping with the return of my diabetes medication. It is very much appreciated
-David R.
A guest of Cosmopolitan of Las Vegas - 10/9/2023

Thank you for finding my remotes and promptly helping me to get them back. Excellent!
-Robert N.
A guest of Ocean Pointe - 10/8/2023

I appreciated that you found and is returning my lost item. I will wait.
-ISABELLA CRISTINA L.
A passenger of United Airlines - 10/7/2023

Thank you for returning my wallet
-Wilfredo A.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 10/6/2023

Thank you sooo much for returning my vest and blouse.
-TAMARA L H.
A guest of PARK MGM Las Vegas - 10/6/2023

Thank you very much I love your casino
-Rosalie K.
A guest of Harrahs Laughlin - 10/6/2023

Thank you so much for how quickly you handled this, top-notch customer service!
-Kira G.
A passenger of Amtrak - 10/6/2023

Glad to have my e-reader back. Thank you for retrieving it for me.
-Bill C.
A passenger of Air Canada - 10/6/2023

Thank you very much delivered exactly the right time
-therese B.
A passenger of Air Canada - 10/5/2023

My Kindle along with my glasses were found and shipped to me! Phenomenal service! Thanks!
-Michael B.
A passenger of Alaska Airlines - 10/4/2023

Thank you. Received my camera today. Everything is great. Thanks.
-John L.
A passenger of Boise Airport - 10/4/2023

speedy and thank you
-James S.
A guest of Sheraton Waikiki Hotel - 10/3/2023

I didn't think my tablet would ever be seen again. Thank you for returning it!
-patricia anne B.
A passenger of VMD Security Screening Kansas City MCI  - 10/3/2023

Wow! This was betting 98% chance you would not get this back to me! I have lost so many items that go into a black hole never to be seen again, Thank you for improving the process and for getting my iPad back to me!
-Christine E.
A passenger of United Airlines - 10/3/2023

appears to be good.
-Alan T.
A guest of Marriott's Newport Coast® Villas - 10/2/2023

Thank you i received my iphone, where was it f/ound ?please advice
-Lucy C.
A passenger of Carnival Cruise Line - 10/2/2023

Thank you for being so understanding and kind. Have a great day
-Rita G.
A guest of Massanutten Resort - 10/2/2023

Excellent job!!! Elisabeth Al. is the best.
-Ana C P.
A passenger of American Airlines - 10/2/2023

Thank you so much for getting my phone back to me! It is truly appreciated.
-Tim R.
A passenger of American Airlines - 9/30/2023

Thanks for your professionalism, attention to details and sense of urgency! We appreciate your thoughtfulness. Have a great weekend.
-John F.
A guest of Palmer House Hilton - 9/29/2023

Thank you so much!
-Myounggyu J.
A passenger of WestJet - 9/29/2023

its with gratitude that I thank you for returning my lost item. The system worked! Your partnership with United airlines has put my faith in flying with the airlines in the future. Thank you for all you do for all the tired travellers ;) xoxo
-donato A.
A passenger of United Airlines - 9/29/2023

Thank you SO much for your help!!
-Holly
A passenger of Amtrak - 9/29/2023

Thank You, All the assistance is really appreciated
-Shakiria P.
A passenger of American Airlines - 9/29/2023

Once we had gotten to the airport we realized we left my husbands phone in our room. We called and they transferred us the security group. Within 30 min they had gone to the room found it and called us back. Within minutes sent us link to fill out the information needed to get the phone back. We could not have been more pleased on the speed of action of the security team. We appreciate everything they did.
-Jody W.
A guest of Marriott's Ko Olina Beach Club - 9/29/2023

Raleigh has the best Amtrak in North Carolina it’s clean they are so polite and they make sure you are well taken care of thank you to All.
-Iyliyya
A passenger of Amtrak - 9/28/2023

Thank you so much for your help
-Sergio
A passenger of Alaska Airlines - 9/28/2023

I can't believe it! I actually received my lost iPad, exactly a week since I lost it on my flight. I never thought this would end so well.
-SUSAN F.
A passenger of United Airlines - 9/28/2023

Excellent handling, swift, impressive.
-Peter C.
A guest of Marriott's MountainSide - 9/28/2023

Thank you. I appreciate your courteous and speedy assistance.
-Cynthia C.
A guest of Sheraton Waikiki Hotel - 9/28/2023

Thank you so much for finding my iPad! I really appreciate your work
-tom
A passenger of Alaska Airlines - 9/28/2023

Thank you!
-Michael H.
A passenger of United Airlines - 9/27/2023

Such a relief. Easy and quick. Thank you so much.
-Ann B.
A passenger of United Airlines - 9/27/2023

Thank you for finding my left behind item! Great service!
-Glenna K.
A passenger of American Airlines - 9/27/2023

Thank You and Good job to all who helped find & return my iPad that fell out of a backpack on an AA flight.
-Kevin G.
A passenger of American Airlines - 9/27/2023

Very happy that this process works so well.
-Ellen N.
A guest of Circus Circus Reno - ATTN: SECURITY L&F - 9/27/2023

Thanks a million for finding my laptop which is very important for me. Thanks again
-YISROEL S.
A passenger of United Airlines - 9/27/2023

Excellent customer service some of the best I’ve had in years the clerk who help me was so awesome and helpful excellent attitude. I will be flying American from now on when I travel I’m very grateful to your your team of professionals!
-Courtney
A passenger of American Airlines - 9/27/2023

Thank you so much!!! I can’t believe my money was still attached as well.
-Margaret K.
A passenger of Air Canada - 9/27/2023

I am very excited to find my Oakley glasses. The process was simple to call, verify and pay the shipping. Only one request to add the phone number for Airport Lost and Found instead of only asking to visit the website. TSA representative gave me Airport Lost and Found phone number.
-Bijay D.
A passenger of Southwest Florida International Airport - 9/26/2023

American Airlines is great a lil more priced than southwest but your customer service trumps them all.
-Gena R.
A passenger of American Airlines - 9/26/2023

I really appreciate lost and found located my lost item. I am now believing people there is really honest people working hard and taking care of customers. Thank you!
-Richard P.
A passenger of American Airlines - 9/25/2023

Thank you very much for your very prompt and professional return of the clothes I left in my room at checkout. Very well done!
-David S.
A guest of Sanctuary Camelback Mountain Resort and Spa - 9/25/2023

Merci, votre service est très efficace.
-Andre D.
A passenger of Air Canada - 9/24/2023

Melissa really helped me out. I was really worried about what I left behind. Thank you!!
-Stacey M.
A guest of DoubleTree Suites by Hilton Austin - 9/24/2023

Duffel bag arrived at our house half an hour ago. Thank you all so much for finding and returning it to us. Your processes for handling all this was really easy and efficient; required only a little patience on our part.
-Susanne M.
A guest of The Welk - 9/24/2023

Thank you so very very much for finding and returning my diamond stone that I lost at your facility on 9/20/2023. ANA D found my loose diamond in my hotel room #2xxx after I left the hotel and called when I discovered it missing from my ring. The report was filed by nelkurdi. Thanks thanks thanks! You are my hero’s!!!
-Mary Beth S.
A guest of Trump Hotel  - 9/23/2023

Excellent job
-Paula S.
A passenger of Charlotte Douglas International Airport - 9/23/2023

Thank you VERY much!!!
-Joseph J.
A passenger of United Airlines - 9/22/2023

Thank you so much!!!
-Sherrie H.
A guest of Seminole Hard Rock Tampa - 9/22/2023

Thanks for finding
-Ivan W.
A passenger of American Airlines - 9/21/2023

The staff at the registration desk in this hotel are the best. I've been visiting this Country Inn & Suite for several years every fall, the staff at the desk has remained the same and I feel like I'm visiting old friends each year as we return. Thank you Peggy,Nicole,Izzi& all. Looking forward to next year. All the best. BrianLNewsom
-Brian N.
A guest of Country Inn and Suites by Radisson - 9/21/2023

Thank you so very much for finding my pants to my suit. My stay at the Tropicana Havana Tower room 6629 was excellent. I totally appreciate your service. And hospitality. Congratulations on your new management keep up the good work
-RICHARD M.
A guest of Tropicana Atlantic City - 9/21/2023

Thank You American Airlines! I had left a garment bag in the First Class Closet on my flight from Detroit to Denver. My husband filed a missing Lost/Found item with American Airlines. The package arrived "safe and sound". Thank You again!
-Carolyn H.
A passenger of United Airlines - 9/20/2023

THANK YOU THANK YOU THANK YOU!!!!!!
-James R.
A passenger of American Airlines - 9/20/2023

EXCELLENT AND FAST SERVICE..!! THANK YOU..!!!
-Luz Marina M.
A passenger of American Airlines - 9/20/2023

I truly appreciate the efforts on behalf of American Airlines. You were quick to address the issue in a professional manner. Thank you once again for your efforts.
-Douglas W.
A passenger of American Airlines - 9/20/2023

WOW -- that was FAST! I just got my iPhone back with everything intact and I am BEYOND thrilled. THANK YOU AMERICAN AIRLINES!!!!
-Renee Z.
A passenger of American Airlines - 9/20/2023

Excellent service. I received the lost item. It is greatly appreciated. Hui
-Hui X.
A guest of Marriott's Cypress Harbour  - 9/20/2023

Thank you so very much for the fast service. I called on Friday, and our charger arrived yesterday (Monday) here in California. We really appreciate the great customer service!
-Ellis G.
A guest of Embassy Suites - 9/19/2023

I received my prescription shades today. Thank you so much to Harrah's and staff for sending my shades. much appreciated
-Hattie L.
A guest of Harrahs Resort Southern California - 9/19/2023

GREAT service and response time. amazing work
-jeffrey L.
A passenger of Royal Caribbean International - 9/18/2023

Quite satisfied with your service thanks for informing about my laptop
-Hamza K.
A passenger of American Airlines - 9/18/2023

thank you so much for finding my ring! i’m so grateful and will always remember the kindness to the people who helped find and deliver my back my ring! you don’t understand much it means to me and words can’t describe how relieved i was to see my ring in the mail! i’m usually a really forget ful person but never forget my ring. Again thank you so so much! have a great rest of your time and service!
-Jess
A guest of Caesars Palace Las Vegas - 9/17/2023

Marlyn is the GOAT!!!
-Daniel W.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 9/16/2023

Thank You! Your effort is greatly appreciated.
-Peggy O.
A passenger of Alaska Airlines - 9/16/2023

Thanks for your help
-Yadira
A passenger of American Airlines - 9/15/2023

Rose was very helpful and friendly and thorough. We are glad our lost item was turned in and we are getting it back.
-Shashi K.
A guest of Grand Canyon National Park Lodges - 9/14/2023

You all are awesome!! Thank you so much for locating my Kindle. I look forward to receiving it. May God bless you all for your honesty.
-Patricia V.
A passenger of American Airlines - 9/14/2023

I left phone on Amtrak train and so amazed it was recovered and sent back to me. A sincere thank you to both you and Amtrak!
-Penny S.
A passenger of Amtrak - 9/14/2023

So glad you found my items I left on the plane, the lady who contacted me couldn’t have been nicer and the process for getting my items shipped was outstanding . You guys are the best!!! Mike Weinstein
-Mike W.
A passenger of American Airlines - 9/14/2023

Thank you for finding my phone and getting it on its way back to me so quickly, you are the best!!
-Janet S.
A passenger of American Airlines - 9/14/2023

Thank you for finding and returning my phone. It is great that even a large organization in a busy airport can take the time to help a customer in this situation. I truly appreciate it.
-Thomas H.
A passenger of United Airlines - 9/14/2023

Thanks, very good service!
-François P.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 9/13/2023

Fantastic service and very pleased with the efficiency
-Joseph K.
A passenger of American Airlines - 9/13/2023

Thank you so much! What great customer service!
-Paula K.
A guest of Planet Hollywood Las Vegas - 9/13/2023

Thank you from the bottom of my heart for fixing my self imposed disaster!
-Michele S.
A passenger of American Airlines - 9/13/2023

Thanks
-haeyoon S.
A guest of Alyeska Resort - 9/13/2023

So wonderful are the people behind the scenes for this lost-and-found. Very quick, very professional, and very compassionate about getting my item back to me… a big thank you to all!!!
-Karen M.
A passenger of Air Canada - 9/12/2023

I can not thank you enough for locating my phone so quickly. I have to say I had so much doubt as I filled out the form online, but needed to hold onto hope. To received such a quick response seemed unbelievable, but I know the first step was someone honest turned in the phone to the right person/place in O'Hare. THANK YOU! I look forward to having my phone back in my hand soon.
-Denise F.
A passenger of United Airlines - 9/12/2023

Barry was very prompt and courteous, and incredibly helpful to us in returning my lost cellphone!
-Donna S.
A passenger of American Airlines - 9/11/2023

Excellent service!
-Jacquy G.
A passenger of United Airlines - 9/11/2023

awesome job
-Moshe W.
A passenger of Air Canada - 9/11/2023

Thank you.
-Patrick W.
A passenger of American Airlines - 9/11/2023

Thank you, thank you, thank you for finding the wallet. We are so greatful.
-leida G.
A passenger of American Airlines - 9/11/2023

Thank you so much for locating my hearing charger. I received it so fast. You did a wonderful job. Thank yoy thank you!
-Judith T.
A guest of Harrahs Cherokee Resort - 9/9/2023

Thank you
-Mark G.
A guest of Wind Creek Bethlehem - 9/8/2023

I would like to thank you very much for found and sent my daughers passport. We appreciate all your support. Thank you
-Lupita dell T.
A passenger of Air Canada - 9/8/2023

Outstanding service in recovering my lost items!
-T. D. S.
A passenger of Alaska Airlines - 9/8/2023

Thank you so much for finding my wallet!
-Erica B.
A passenger of American Airlines - 9/8/2023

Returned item was quick and prompt processing, gave me some sense of relief or at ease, good feeling of knowing it's coming back to where it belong. Thank you.
-Emilia B E.
A guest of Palms Casino Resort - 9/8/2023

Excellent services am very proud
-Rod M I.
A guest of Excalibur Hotel and Casino - 9/8/2023

Pleasure to be served like that! fast, polite, professional! My item is back with no problem. Thank you, TI !
-Elena N.
A guest of Treasure Island - 9/8/2023

Thank you to American Airlines Lost and Found Dept. I am very grateful for your recovery of my lost item.
-Beverly J.
A passenger of American Airlines - 9/7/2023

thank you great service
-Albert J. B.
A passenger of Alaska Airlines - 9/7/2023

Thank you so much for finding my computer and sending it back to me. I really appreciate everything.
-Benjamin H.
A passenger of Alaska Airlines - 9/7/2023

Thank you!
-Patricia K.
A guest of Ocean Enclave by Hilton Grand Vacations - 9/6/2023

A great team. Crislady was exceptionally capable and very pleasant in helping me with the recovery of my Apple Watch!
-Robert C. E.
A passenger of American Airlines - 9/6/2023

Thank you for the efforts in locating my lost bag and the service to date. Anxiously awating its return and will get back to you once it is "home"!!
-MARYANNE S D.
A passenger of Amtrak - 9/6/2023

Thank you guys for your quick response i appreciate it not sure how it was found in NY i guess the cleaning crew in Miami did not do there jobs there but New York i thank you and i wish you guys all God's blessings
-Cherry Ann M.
A passenger of American Airlines - 9/5/2023

Thanks to Alaska Airlines and Chargerback for implementing this amazing, simple to access, lost and found system for items left on a flight. I will be thrilled to received my lost items and truly appreciate the work that went in to creating and maintaining this system. Cheers to all. Karen
-Karen W.
A passenger of Alaska Airlines - 9/5/2023

Lost and found person was very helpful and pleasant to talk to. Thank you for shipping my forgotten items
-Noel V.
A guest of Harrahs Laughlin - 9/5/2023

Thanks for solving the problem quickly and professionally.
-Arianna G.
A passenger of United Airlines - 9/4/2023

Hats off to United Airlines. Your service is amazing. I got the email at the same time. I realize that I was missing my item and it will be back at my hands within two days. That is absolutely fantastic.
-Christopher de R.
A passenger of United Airlines - 9/1/2023

Thank you soo much!!! I appreciate your responsible actions securing my glasses.
-Brigitte Pearl B.
A guest of Venetian Resort and Expo Lost and Found - 9/1/2023

Very quick to respond and they found the lost item which made it even better !
-Jean D.
A passenger of United Airlines - 8/31/2023

Thank you for locating and shipping my iPad back to me. It was a great thing.
-John P W.
A passenger of American Airlines - 8/31/2023

Thank you so very much!!!
-Lyn B.
A passenger of American Airlines - 8/31/2023

Excellent service in my experience. I was happy to receive a found item report in less than 72 hours. Item was quickly shipped and expect it soon. Thank you!
-John A.
A passenger of United Airlines - 8/31/2023

I very much appreciate the assistance I received on the plane in completing the form - it was not easy to find. But I much appreciate the assistance by the person who handled the claim over the phone, very helpful and kind. Thank you so much.
-cameron
A passenger of United Airlines - 8/31/2023

Thank you so much for the return of my husbands iPad.
-Bonnie B.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 8/30/2023

This is a good system and easy to use.
-Roy F.
A guest of Bellagio - 8/30/2023

Awesome process. From AA -Ops to Austion List and found. Everyone tried to help me find my purse that I left by my seat area. Ugh. Everyone was friendly and helpful. Eternally grateful for the honest workers and very thankful. Job well done. Thank you.
-Stephanie H.
A passenger of Austin-Bergstrom International Airport Lost & Found - 8/30/2023

Super pleased with the lost and found systems. Appreciate that the airline found my item and made getting it back a relatively simple process.
-Emma D.
A passenger of American Airlines - 8/30/2023

parfait ,j'attends l'envoi merci
-DUFOUR R.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 8/29/2023

Thank you for providing amazing customer service :)
-Chuck G.
A guest of The Westin Princeville Ocean Resort Villas - 8/29/2023

The young lady in lost and found was so nice. She helped with the return of a lost work tablet. I am so greatful. My stay was fantastic to bad it was only one day. We plan to return to the same location for my fun in the hotel. Thank you agan for the great work you all do.
-Patricia A G.
A guest of Hilton Newark Airport - 8/29/2023

I am so thankful for your getting my backpack returned to me with all the contents. After 2 weeks, i thought I'd never get it back. Again, THANK YOU SO VERY MUCH! Joanne E.
-Joanne R E.
A passenger of United Airlines - 8/28/2023

Awesome customer service!!! Thank you so much.
-Amelia Ortiz L.
A guest of Seminole Hard Rock Tampa - 8/28/2023

Eric in lost & found was amazing. Please give this man a raise. He made my day & was beyond professional by going the extra distance to make me feel perfect. Thank you CLT & ERIC
-Jordan P.
A passenger of Charlotte Douglas International Airport - 8/28/2023

Wow! Thanks for your great work!
-James D.
A passenger of American Airlines - 8/26/2023

My wallet is being mailed to me with my life inside it. I lost it at the grand sierra resort and will stay there next time because of this experience (even tho it’s expensive…. They are amazing) THANK YOU
-Max V.
A guest of Grand Sierra Resort - 8/26/2023

My bag was found and sent to me! Thanks
-Dean Y.
A passenger of Royal Caribbean International - 8/25/2023

Thank you so much Carrie and the Palazzo staff who assisted in getting my phone back to me.
-Chamois F.
A guest of Venetian Resort and Expo Lost and Found - 8/25/2023

Alaska Airlines is FANTASTIC! I recall seeing the initial response to my list item report that 30 days would mean it probably could not be found. At the 60 day mark I had given up hope. The fact that you followed through at this point is so very greatly appreciated. Retrieval means way more than the cost of the item interms of effort at my organization and personally to assess and address the impact of loss. I know it was a team effort. I have always appreciated Alaskan Airlines. I will sing your praises everywhere I can!
-David B.
A passenger of Alaska Airlines - 8/25/2023

I received my lost lap top back on 8/24. Thanks so much.
-Robert W.
A passenger of United Airlines - 8/25/2023

I received my items today. The lady at lost and found was amazing to work with!!!!!!!!
-Jamie L.
A guest of Circus Circus Las Vegas - 8/25/2023

To the person who found the tablet whether employee or passenger I say thank you. To Amtrak I say thank you. Keep up the good work.
-Rudvin S.
A passenger of Amtrak - 8/24/2023

i am so happy that this service is in place. Brian has Down Syndrome and could not understand the complexity of returning his phone. thank you so much for all the excellent service in tracking this down we really appreciate it.
-Brian M.
A passenger of United Airlines - 8/24/2023

Thank you so much for this service!!!! A lifesaver and so easy to use! Thank you!!!
-John R.
A passenger of United Airlines - 8/23/2023

This is a unique way of going about this. Yet, interesting. Thank you kindly for the effort put into the retrieval of my lost item.
-Kelly M.
A guest of Bethel Woods Center for the Arts - 8/23/2023

Thank you very much. I was very concerned and appreciate your good service
-Douglas O.
A passenger of United Airlines - 8/23/2023

Package arrived today, Thank you for your cooperation.
-Neta N.
A guest of Westgate Vacation Villas - 8/23/2023

Thank you so much. I love you guys. We fly American A/L five to six times a year. Now I know I will never fly with anyone else. Thank you again.
-Joann P.
A passenger of American Airlines - 8/22/2023

The service was amazing and the customer service was very helpful
-Zequeira J.
A passenger of American Airlines - 8/22/2023

Cannot believe you found this item after 11 days. Thank you so much for contacting me. Person calling me was very helpful and stayed on the phone through the whole process.
-Theodora A. B.
A passenger of American Airlines - 8/22/2023

Incredibly easy to use and fast response/shipping.
-Thomas C.
A guest of Hilton Palacio del Rio  - 8/22/2023

Thank you very much for searching my passport. I was really relieved to hear that you found it. The support to tell me you found it was wonderful. It was really helpful for me.
-Yuko O.
A passenger of Air Canada - 8/22/2023

Thank you so much for finding and sending it to me
-Meryl A.
A passenger of American Airlines - 8/22/2023

I wanted to say a huge thank you to the guys @ lost and found. They were so helpful and I really appreciate them helping me to get my favourite coat sent back to me all the way to Scotland. Many thanks and ever grateful.
-Karen H.
A guest of Omni Parker House - 8/21/2023

When Hilton first told me the requirement to use chargerback, I was annoyed. So I tried it ans was very impressed, easy, efficient, very good service.
-Christina L.
A guest of The Drake Hotel  - 8/20/2023

Team effort found my lost passport at the Gate and sent it back to me . Thanks everyone at United . But now I still must use that ugly photo !
-Cynthia W.
A passenger of United Airlines - 8/19/2023

"I am incredibly grateful to the entire team ] for their swift and remarkable assistance when I lost my wallet. Their dedication, especially during a time-sensitive situation when I was about to miss my flight back to Detroit, truly saved the day. Thanks to their efficiency and commitment, I not only recovered my wallet but also managed to catch my flight on time. The support provided by your team, during what could have been a stressful ordeal, was outstanding. A special shoutout to your team member who personally assisted me throughout this process. Their professionalism and genuine concern for my situation were evident, and I want to express my heartfelt gratitude for their help. The exceptional service I experienced at your hotel has exceeded my expectations, and I will always remember this positive experience. Thank you once again for turning a potentially disastrous situation into a positive memory. I will certainly be recommending your hotel to everyone I know, and I look forward to staying with you again in the future.
-Sawitree M.
A guest of Cosmopolitan of Las Vegas - 8/19/2023

Ty SO much for finding my wife’s phone!!! You guys at six flags are awesome!!!
-Jonathan A.
A guest of Six Flags Discovery Kingdom - 8/18/2023

Thank you for your persistence in finding my lost passport. Its loss was my fault, but American Airlines was eventually able to locate it.
-Thomas M D.
A passenger of American Airlines - 8/18/2023

Thank you
-Diane J.
A passenger of United Airlines - 8/18/2023

Not only was this process easy and fast, Byron provided top notch customer service. He called me back immediately, and kept me in the loop with updates, also checking for updates on my end. He made me feel like my lost item was the only thing he had going on.
-Deven S.
A guest of Sonesta Redondo Beach and Marina - 8/18/2023

In the rush to get off the ship and go home, I left my opal/diamond earrings as well as my Kendra Scott necklace in the bathroom of our state room. I filed a missing jewelry lost and found report. Within a week I was notified that my jewelry was found and being shipped back to me! Thank you so much Carnival and to the wonderful concierge that found my jewelry and turned it in.
-Tanya C.
A passenger of Carnival Cruise Line - 8/18/2023

I really appreciate the professionalism you had all the time with my lost cell phone. Everything was fast and well coordinated.
-Natalia
A guest of SeaWorld/Aquatica Orlando - 8/18/2023

Very helpful and very nice on returning my loss items. First class all the way
-Gilbert R.
A guest of Harrahs Cherokee Resort - 8/18/2023

Thanks to your service I got my jewelry and prescription medications that I carelessly left on the plane back within 3 days of reporting them lost. I will always be grateful. I would especially like to commend Jérôme Pelletier, the Air Canada representative who personally emailed me to reassure me that he had my valuable items in hand so I could relax after several days of anxiety and self-blame. Thank you again.
-Jennifer S.
A passenger of Air Canada - 8/18/2023

Thank you very very much!!
-PETER N.
A passenger of American Airlines - 8/18/2023

My 2 dresses and long sleeve blouse arrived safe and sound!!!! Thank you all so much for sending them back to me!!
-Penny S.
A guest of The Drake Hotel  - 8/17/2023

Your app proved to be Very helpful. My item was located very quickly and is on its way to my home. I’m extremely grateful and I must be more careful next time.
-LUENELL C.
A passenger of American Airlines - 8/17/2023

My belongings were returned quickly once ticket was processed and with no damage via shipping. First time having experienced this, appreciate how easy and well run the process was from my perspective. Many thanks!
-Mark W.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 8/17/2023

Great!
-La'Keisha
A guest of Sheraton Vistana Villages - 8/17/2023

So thankful to Resortworld LasVegas. They really help us in finding the stuff we forgot in the room. We thought that won’t get back rhe stuff that we left. My nephew was so happy to get back his stuff back, which was given by his grandma. The smile on his face and his grandma is priceless. Thanks again RW-_Hilton LasVegas for the effort. Will definitely recommend place and this will be my hotel very time we go to Las Vegas.
-John V.
A guest of Resorts World Las Vegas - 8/17/2023

Thank you so much. Your housekeeping is much appreciated for locating these very important items. This could have turned out really different. Thanks again. The Mulhearns
-Karen
A guest of Beau Rivage Resort and Casino - 8/17/2023

Excellent service. My lost item was delivered on the scheduled time, Thank you,
-Mercedes G.
A guest of Yellowstone National Park Lodges - 8/16/2023

I am amazed to hear from you, I did not bother tracking my Kindle down as I thought the odds of being reunited with it were incredibly small so someone in your organization connected me to my lost item through my seat number I assume. I am very impressed and thankful for the effort you took
-Catherine Anne P.
A passenger of American Airlines - 8/15/2023

Found the item very fast and was delivered quickly
-montserrat M.
A guest of South Point Casino - 8/14/2023

Excellent service! My husband Kevin and I really appreciate your prompt response and courtesy in finding his white Adidas track jacket. Special acknowledgement goes to Security personnel Mary and Paul. Thank You! Best regards, Dede Devasta De'T.-D.
-Dede Devasta D.
A guest of Circus Circus Reno - ATTN: SECURITY L&F - 8/14/2023

Thank you so very much! Your lost and found department deserves high marks! So efficient and easy to use. I got great results!
-Cheryl S.
A guest of Cedar Point - 8/14/2023

thank you all soooooo much, Got my lost doc and am very happy to see orgs are all trying to give the best you can. Will fly with you all again very soon. LOL Steve
-steve S.
A passenger of United Airlines - 8/14/2023

Thank you, The walking stick is sacred to me. I was befuddled when checking out Mirage
-Dawn P W.
A guest of Mirage - 8/14/2023

Gracias por todo el apoyo recibido para localizar mi IPad y dar seguimiento para su envío, Agradezco a cada persona que lo hizo posible
-Miriam S.
A passenger of Royal Caribbean International - 8/14/2023

I have been extremely impressed by the efficiency and helpfulness of the lost and found service at the Venetian. The initial reporting process was simple and clear, regular updates were easily available. The process of returning the items to us when found was also very simple, efficient and reasonably priced. We were on a road trip through the US (visiting from the UK) and were able to arrange for the package to be sent to the next hotel on our travels. Overall, an excellent service from the Venetian - well done!!
-Paul M.
A guest of Venetian Resort and Expo Lost and Found - 8/13/2023

Thank you for update
-george thomas K.
A guest of Embassy Suites DC Convention Center - 8/13/2023

Thank you so much for your assistance. My dresses arrived. Please tell Mitch thank you for me too :-) Respectfully Tobi
-Tobi S.
A guest of The Alexander - 8/11/2023

Excellent detective work…weekday or weekend delivery is ok
-Sandra M.
A passenger of American Airlines - 8/11/2023

Thank you so much for contacting me, I'll keep you all in my prayers, I was shocked when you told me, the money was still in the wallet, will I receive the check the same day, or at a later date, that was money I was going to put in the bank, but I forgot it was even there, thank you once again, I love New York, I appreciate it, and I feel like I am back in the old days.
-Larry K.
A passenger of MTA NYCT Lost and Found - 8/11/2023

I thank you for your continued search and retrieval of my lost item!!!
-Caryl
A passenger of American Airlines - 8/10/2023

I would like to express my upmost gratitude to a member of your staff. Even though I don’t know her name; she did an excellent service by helping us get my sons carryon luggage back. We received the carryon luggage back and everything was intact and in great condition. THANK YOU so much for having excellent staff!!! We appreciate all of her help, dedication, and knowledge. (It may be standard service to you but your standard exceeds others). Again, from our family and especially my son(who got his laptop back in this shipment) “THANK YOU VERY MUCH!”.
-Amy S.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 8/10/2023

Thank you! Y’all were sooo helpful
-Sally P.
A passenger of Louis Armstrong New Orleans International Airport - 8/10/2023

American Airlines is the best. When I received that phone call and said they have my bag with my Ipod was the best day of my life. Thank you very much.
-Guertha C.
A passenger of American Airlines - 8/9/2023

You guys are just awesome. I am so impressed with the way you handled this. Thank you so much from the bottom of my heart. Tennessee is awesome. Dollywood is awesome. You guys are all awesome. Thank you!
-Karen K.
A guest of Dollywood Theme Park - 8/9/2023

Many thanks to the person(s) responsible for returning my ipad( that I’d left in the United Club @ Dulles Airport on July 13). Once I filed the report( 2 weeks after it was missing as I checked other spots first) I got immediate feedback that it was being looked for and would be shipped Fedx when found. Less than a week later it was safely delivered!!! Great work, excellent response and communication-not to mention that both legs of our round trip from Dulles to Barcelona ( July 13 dept, July 31 return) were excellent flights with great crew!! I am ‘Team United ‘ right now and sharing my story w/family and friends-YEAH!! Made my summer!! Anne K
-Anne K.
A passenger of United Airlines - 8/9/2023

Once again I want to thank whoever was responsible for locating our items. Carolynn A.
-Carolynn A.
A passenger of American Airlines - 8/9/2023

Thank you I received my items Great Job!
-Marilyn V.
A guest of JW Marriott Las Vegas Resort and Rampart Casino - 8/9/2023

They were so kind and vert helpful to find my lost items
-Melike
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 8/9/2023

Left suit hanging on an AA flight. Amazing service when the suit was found and returned
-Stephen R.
A passenger of American Airlines - 8/7/2023

Thanks for finding my son's glasses!
-Catherine T.
A guest of Kings Island - 8/7/2023

Thank you for the active response.
-Jee
A passenger of United Airlines - 8/7/2023

Good service
-Alice
A passenger of Royal Caribbean International - 8/7/2023

Thanks much for your diligence to resolve the issue of my lost iPhone. It was only a recent purchase, one month!!! I’m very grateful to get it back! Be blessed! I pray for God’s richest, choicest blessings for all who helped in all ways!
-Doris W.
A passenger of American Airlines - 8/7/2023

Thank you for your correspondence.we become fun of Sheraton!we will stay your hotels again when we go abroad!
-SHOKO H.
A guest of Sheraton Princess Kaiulani Hotel - 8/6/2023

Did not even realize that I had left my laptop on the plant till I received your notification. Claiming it was easy and I received my laptop the next day. Thank you! Awesome service!
-Emi D.
A passenger of United Airlines - 8/5/2023

Thank you so very much for your Expedient response.
-Linda C.
A passenger of United Airlines - 8/5/2023

Thank you so much for locating and returning my lost dresses. I so appreciate your efforts on my behalf! Marty
-Marty Gresham B.
A guest of The Claremont Hotel - 8/4/2023

I’m so relieved my son’s phone was located. While it was super inconvenient to wait until it shipped to Seattle, once it arrived your staff acted quickly and processed the return. Waiting for it in the mail now- thank you!
-Susan L.
A passenger of Alaska Airlines - 8/4/2023

People at lost and found were very helpful. Especially Brian helped us to get our stuff back
-SABITA S.
A passenger of American Airlines - 8/4/2023

I wanted to thank you for finding my grandson's ipod. It was a very small item but you found it! My grandson and daughter were amazed that you were actually looking for it, much less that you were able to find it. I really appreciate you putting so much time and effort into my lost and found request. You kept me informed as to what was going on and you continued to search until you found it. My grandson was very excited when I told him the good news. Thank you so much! If everyone put this type of effort and customer service into their jobs, the world would be a much better place :) Thank you!!
-Angel J.
A guest of Great Wolf Lodge Georgia - 8/4/2023

I am stunned and surprised to have received my iPad back. And, very quickly. Terrific job by your team. Thank you.
-Ryan
A passenger of VMD Security Screening Kansas City MCI  - 8/3/2023

Thank you so much My necklace arrived yesterday
-Susan R.
A guest of The Mountain View Grand Resort and Spa - 8/3/2023

Thank you YUL!! We are thoroughly impressed and grateful that you were able to locate our car (and house) keys. I did not think it would be possible to recover such a small item, but your system clearly works well. Thank you and one more reason to visit your great city again! Regards, edgar
-Edgar A.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 8/2/2023

Thank you so much for finding my lost item.
-Dylan F.
A passenger of American Airlines - 8/2/2023

I received my lost items today and can't thank you enough for your diligende in seeing this matter through. I am so thankful that there are still some honest people around, as I lost similar items on another trip I redently took. Those items were stolen from my room and never returned. I sincerely applaud the person that had the integrity to return my items. I will be forever grateful!
-Lynn F.
A guest of Double Tree Kansas City Overland Park - 8/1/2023

Praise God! We just got our luggage. Thank you all so much for your patience and kindly to us through all the phone call. Take care and once again, THANK YOU ALL.
-Willie H.
A passenger of Royal Caribbean International - 8/1/2023

Thanks so much for finding and returning my item.
-George O.
A guest of Horseshoe Las Vegas - 7/31/2023

Your representative was so efficient and helpful. It made what I thought was going to be a disaster turn into a very positive experience.
-Linda C.
A passenger of American Airlines - 7/31/2023

I’m simply amazed and overwhelmed at Royal Caribbean's response to my request for help with my lost laptop! They found my laptop and are having it sent through FedEx less than 24 hours after I filed my loss report. Such customer service is indeed rare. THANK YOU!
-Ann F.
A passenger of Royal Caribbean International - 7/30/2023

Pat helped me find my license and I can’t thank him enough. He went above and beyond and was so kind. I am so thankful!
-Jennifer A.
A passenger of American Airlines - 7/29/2023

Thank you for prompt responses to the missing report.
-Xiaoyu T.
A passenger of American Airlines - 7/29/2023

iPad returned to me. Thanks you for your help
-Douglas B.
A passenger of United Airlines - 7/28/2023

It took almost a year to get my key back so that kind of sucks since I no longer have the car. But the lady who called me from Oakland was super nice and the process to get the key back has been easy. I just want the Keychain that's on it anyways so it's cool I'm happy it's coming back. Better late then never. Thank you.
-Arianne B.
A passenger of Amtrak - 7/28/2023

Thank you very much!
-Iryna
A guest of Hilton Milwaukee City Center - 7/28/2023

Thank you so much for sending my travel bag back to me. I really appreciate your time and effort to find it. Sincerely, Maricela
-Maricela H.
A guest of Westgate Resort and Casino Lost and Found Dept. - 7/27/2023

Your system was great I appreciate your great efforts in returning my keys
-Matt S.
A passenger of VMD Security Screening Kansas City MCI  - 7/27/2023

Thank you from the bottom of my heart!.
-Rebecca L D.
A passenger of American Airlines - 7/26/2023

Left computer in the seat pocket on a flight, and received it back yesterday. Couldn't have asked for better
-Paul B.
A passenger of Air Canada - 7/26/2023

Really excellent service. Loosing my laptop was a stressful experience! But knowing you had it and then to be given clear options to resolve made things bearable. And the lady on the phone was always helpful. Thank you so much! Everything has arrived via. FedEx today.
-Endaf J.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 7/26/2023

It’s a great system you have going here and great staffing. Thank you for finding my wallet and being able to ship to me
-MJ
A guest of Harrahs and Harveys Lake Tahoe - 7/25/2023

Thank you so SO much for locating my item. I can't imagine the piles of lost articles you must have to dig through but I am forever grateful for your efforts.
-Jennifer H.
A passenger of United Airlines - 7/25/2023

Thank you so much for reuniting me with my lost item. The service was fast and efficient - had no hope of getting my phone back but I’m so glad I used this service now 5*
-Katie K.
A guest of Virgin Hotel Las Vegas - 7/25/2023

THANK YOU SO MUCH!! got my airpods back so quickly and easily!!
-Marianna C.
A guest of University of Georgia Center for Continuing Education and Hotel - 7/25/2023

Oooops I used my married name. Again, Bless you for all your help.
-Aida R.
A passenger of United Airlines - 7/24/2023

I appreciate your time and effort it took to look for my phone. Also in sending it back to me! Bless you!! Thank you
-Aida S.
A passenger of United Airlines - 7/24/2023

The one thing I would like to be able to do is thank the person responsible for finding it. The very least I could do
-Wayne Neal S.
A passenger of American Airlines - 7/24/2023

Thank you to the Security Team, I appreciate you taking the time to check my room for my missing bracelet. Very much appreciated!
-Emily P.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 7/24/2023

Good
-Wenceslao rosario J.
A passenger of American Airlines - 7/24/2023

Thank you! I do appreciate your diligence and integrity! I believe my phone will be delivered today and can't thank you enough for notifying me of the procedure to pay for it's return and for following through. Bless you all!
-Nikolina J.
A passenger of American Airlines - 7/24/2023

Dwight provided excellent customer service in locating my phone and chargers left in my hotel room. He went above and beyond in providing feedback and keeping me updated.
-Yonnie C.
A guest of Omni Hotel CNN Center Atlanta - 7/24/2023

Thank you for finding my prescription sunglasses. They were on there way back to me before I even noticed I left them in the vehicle. Thank you so much for finding them and having a way to get them back to me so quickly.
-Christina W.
A customer of Dollar Car Rental Seattle - WA - 7/23/2023

Honest crew 5 stars
-Adrian O.
A guest of Schlitterbahn Galveston Island - 7/23/2023

Thank you very much for doing this, I appreciate your hard work and perseverance.
-Ana P.
A guest of Cedar Point - 7/22/2023

Thank you so much for the efforts to find and return my lost phone. I am so grateful. Thanks !!
-William B.
A passenger of American Airlines - 7/21/2023

thank you so much. this was wonderful. we truly appreciate it. Awesome job team AA. Thanks again
-Robert F.
A passenger of American Airlines - 7/21/2023

I am very pleased with the staff at American Airlines who went beyond the scope of their duties to assist us in getting back our “Lost & Found” duty free bag accidentally left in the ramp at Philadelphia airport! Thank you so much for all your assistance. My wife and I commend the exemplary service you have provided ! Special mention to Britanee (AA Philadelphia) & Grace (AA Toronto) who were both very helpful! Many thanks again!!
-Antonio M.
A passenger of American Airlines - 7/21/2023

Thank you for your help! A FedEx pickup has been scheduled for any time before 5 PM today. Thank you!
-Mary M.
A guest of Hilton Milwaukee City Center - 7/21/2023

Received prescription eyeglasses in the mail. Thank You
-Sharie N.
A guest of Harrahs Cherokee Resort - 7/20/2023

This was an awesome service. Thank You.
-Charles W.
A passenger of United Airlines - 7/20/2023

Amazing they found our lost item. Thank you so much for contacting us and the fedex option to ship!
-RHonda S.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 7/20/2023

Thank you
-chris D.
A passenger of Air Canada - 7/19/2023

Thank you so much-received everything! I appreciate the care that you took!
-Kim S.
A guest of Cypress Pointe Resort Diamond Resorts - 7/19/2023

It took two months but I am blown away you found my wallet! So excited, thank you for staying on it!
-Bryan G.
A passenger of American Airlines - 7/18/2023

Scott in Albany deserves a round of applause. He helped me with all of my missing luggage problems and my CPAP that I accidentally left behind on a plane. If there were more employees like him, the service industry would be a much better place. Kudos to Scott & any employees behind the scenes who helped me locate my CPAP! Thank you, Laura G.
-Laura G.
A passenger of American Airlines - 7/18/2023

Thanks for this excellent service.
-Ralph E.
A passenger of American Airlines - 7/18/2023

Thank you kindly, I received my items in the mail yesterday. Additionally I received my daughter's hiking books. She did not realized he had left them. Thanks again.
-Wanda M.
A guest of Embassy Suites - 7/18/2023

Thanks Appreciate your help with a stressful situation
-Michael M.
A passenger of American Airlines - 7/18/2023

Thank you so much for helping me find my glasses i appreciate it very much.
-Luz A.
A guest of Kings Dominion - 7/17/2023

Excellent Service. Thank you for recovering it
-Eduardo M.
A passenger of American Airlines - 7/17/2023

EXCELLENTAAAAYYYYY! Wynn... your the best. From the black Formula One racing car to the burgers at the pool. Now this!!! With my "Terminator" voice..... "I'll be back".
-ANTHONY L H.
A guest of Wynn Las Vegas - 7/17/2023

Thank you for my return getting back to me in great condition
-Daphne B.
A passenger of MSC Cruises USA - 7/17/2023

You guys are amazing!!! Thank you so much- this phone has the last year of pictures of my late son. I am so grateful
-Amanda B.
A passenger of American Airlines - 7/16/2023

J'ai eu un super service Vraiment a chaque téléphone toujours courtois et rapide pour les rappel Très bon suivi par courriel CelA grâce à une Dame au nom de MARYSE merci
-Chantal L.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 7/15/2023

Wow!! Talk about amazing service. Honestly I feel like this never happens anymore but to lose a cell phone on a plane you'd think it was a lost cause and you'd never see it again. Thanks to Imani for calling me and leaving a vmail letting me know you found it before the L&F ticket was ever acknowledged. The person in the CS Chat who assisted and to whoever answered the phone at the L&F desk this morning. THANK YOU.
-Carol D.
A passenger of American Airlines - 7/14/2023

Excellent service. Thank you for your efficient and thorough service.
-Sonia J.
A passenger of American Airlines - 7/14/2023

The agent with whom I spoke was pleasant, professional and gave me total confidence the item will be shipped as soon as feasible. Very efficient process.
-Jack F.
A passenger of Charlotte Douglas International Airport - 7/13/2023

Excellent service from LaLa
-Florence O.
A guest of Sheraton Vistana Resort Villas - 7/13/2023

THANK YOU! Josef S
-Josef S.
A passenger of United Airlines - 7/13/2023

Thank you so much!!! I would love to know where my ID was found!
-Cindy M.
A guest of Cedar Point - 7/13/2023

THANK YOU, my computer arrived intact today. Can you tell me where it was found? Appreciate your excellent service.
-raymond B.
A passenger of United Airlines - 7/12/2023

Thank you! I am most grateful for your finding the iPad.
-Robert B.
A passenger of Alaska Airlines - 7/12/2023

Zenima was the contact for me. She was patient, attentive and was easy to understand. Her instruuctions were clear and precise. Items have expected arrival of Friday July 14th. Thank yoy
-christopher f P.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 7/12/2023

Thanks
-Craig H T.
A passenger of American Airlines - 7/12/2023

This was excellent customer support! Thank you so much for locating my item so quickly and shipping it back to me.
-Natalie R C.
A passenger of United Airlines - 7/11/2023

So impressed by the ease and quick response. They found my item and sent it within a day. Thank you!!!!
-Meg O.
A passenger of Amtrak - 7/11/2023

Thank you so-o-o-o much, you were amazing in holding the keys and then sending them to me. So much appreciated!
-Marlene P.
A guest of Embassy Suites Murfreesboro - 7/10/2023

thrilled to have iPad found. thank you to bob and team at JFK term 8!!!
-robert B.
A passenger of American Airlines - 7/10/2023

We were so impressed with how you took care of us on this lost and found. We are so thankful that you have such honest people working for you who clean and check on lost items in the planes. I wasn’t sure if I would ever see that drivers license and passport again. I can’t tell you how excited we were to get your message that you had found our missing items. Your prompt service of returning those to us is very much appreciated! We have always flown with American Airlines and we will certainly continue in the future.
-Philip G.
A passenger of American Airlines - 7/10/2023

Barry provided excellent service. He was very helpful and resourceful in finding and returning my license. He was professional and a pleasure to talk to.
-Lourdes L.
A passenger of American Airlines - 7/10/2023

thank you so much for returning my items.
-Christine S.
A passenger of United Airlines - 7/9/2023

Thank you for your prompt service and assistance with locating my hard headed son cellphone. Be safe!
-Angela P.
A guest of Kings Dominion - 7/9/2023

Thank you so much for finding and sending the infant onesie to me. Your lost and found team are the best. I will be back the next time I'm in Tampa. Tell everyone that was involved with finding the onesie I appreciate it so much. Thank everyone. Cathy Deal
-Cathy D.
A guest of Seminole Hard Rock Tampa - 7/8/2023

Thank you so very much for sending my denim bag home. Thank you, Jessie J.
-Ms. Jessie Louise J.
A guest of Liki Tiki Village Resort - 7/8/2023

Thank You!!! I was a little worried that I could not talk with anyone about the lost wallet, but your system worked!! Good communication via email on progress and Shout Out to CLT America Airlines for finding and returning!!
-Todd R.
A passenger of American Airlines - 7/7/2023

YOU DONE THE FANTASTIC SERVICE, Cudos to your entire team and thanks a lot for retrieve my Ipad back.
-Guida Raghu R.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 7/7/2023

Thank you so much for returning my lost item with full contents. Really appreciate Air Canada employees honesty and responsible behaviour to ensure I received my item in full . Thank you
-Faisal A.
A passenger of Air Canada - 7/7/2023

Fantastic experience. Many thanks. Tim
-Tim N.
A passenger of United Airlines - 7/7/2023

With limited information and poor documentation, you were still able to find my tablet and return it to me. I am sure it is mine, since the pass code worked and I was able to identify the files. Thank you for helping me sleep better.
-martin W.
A passenger of United Airlines - 7/6/2023

I would like to thank to Olga S. and the aricraft mechanic (ALex) that worked overnight to find my ring. Olga was fantastic and spent long time looking after dismantling the chair.. You have outstanding employees and they make the difference in a company. I know as I also work with public. Best regards.
-Sandra H.
A passenger of American Airlines - 7/6/2023

I was assisted by Vladimir, with the items I left at the Hilton Blue Lagoon, Miami. He was aware of the item I had left right on the bat. He took precautions to ensure he was talking to the actual owner and within 15min he had sent me the link to start my return process. He also, called to inform me the items would go out the same day-actually he was handling that then. He was very pleasant. On a scale of 1-5 with 5 being exceptional I would rate Vladimir a 5!
-BARBARA F W.
A guest of Hilton Miami Airport - 7/6/2023

Excellent
-Maricela G.
A guest of Venetian Resort and Expo Lost and Found - 7/6/2023

Thank you so much for contacting me about my Brazilian passport
-Valeria A.
A passenger of United Airlines - 7/5/2023

Received my package today including some items I had forgotten to include in my claim. Thank you!
-Bernadette W.
A passenger of Holland America Line - 7/5/2023

Thank you so much for finding my item!
-Susan L.
A guest of Hilton Waikoloa Village - 7/4/2023

Thank you so much for pursuing my lost phone, with a great result. Although they have replaced it. It will be good to get the phone back to them. I look forward to flying with you again.
-Michele D. A.
A passenger of American Airlines - 7/4/2023

Excellent service!
-Johnny C.
A guest of Caesars Windsor - 7/3/2023

Bag was lost and after 3 days I became totally frustrated. Finally someone (Karen in Seattle) contact me and put me at ease. She shipped out the bag the same day!
-Leroy Scott B.
A passenger of Celebrity Cruises - 7/3/2023

What a remarkable system for finding and returning my laptop! Thank you for such a prompt response - I can hardly believe it’s already on the way back to me. Terrific job - thank you!!
-Elizabeth B.
A passenger of American Airlines - 7/3/2023

Thank you I received my lost item. I really appreciate the process of my return.
-Raquel D.
A guest of Excalibur Hotel and Casino - 7/3/2023

I am so impressed with the service that I received, both from United and from you regarding the return of my lost IPad. I should also mention the excellent service from FEDEX. Thank you all!
-Penelope R.
A passenger of United Airlines - 7/3/2023

Thank you
-Ayuot R.
A guest of Agua Caliente Casino Resort Spa - 7/3/2023

Thank you so much for finding my cell and shipping to me snd for your wonderful communication! Warm regards! Tania
-Tania
A passenger of American Airlines - 7/2/2023

Thank you so very much for recovering my husbands headphones. They were quite costly and we did not think we’d ever see them again. I am very blown away by your customer service and by the good person out there that handed these in. You are are best! Thanks !
-Larissa C.
A passenger of American Airlines - 7/1/2023

I would like to thank the cleaning staff and everyone at the Tropicana for returning my wallet. Everyone was great and a big help and I appreciate it so much.
-Thomas M.
A guest of Tropicana Atlantic City - 7/1/2023

Thank you for your prompt and considerate attention!
-Sue A.
A guest of Ocean Casino Resort - 7/1/2023

I truly appreciate your being able to locate and return my items back to me. Some of the items had sentimental value, and were irreplaceable.
-Reunise
A passenger of Amtrak - 7/1/2023

Helpful service! Thank you so much!
-Losmy Saint A.
A passenger of American Airlines - 6/30/2023

Thank y’all soooooooo much for not taking the money, and/or any items out of the bag my daughters friend left in the room. I thank y’all with all my heart.
-Chelsea G.
A guest of Kalahari Resorts - 6/30/2023

gracias por todo principalmente por buscar y a ayar mi pasaporte les estoy agradecido de tenerlo de nuevo en mi les doy las gracias a todo el personal que hicieron el esfuerzo por ayarlo bendiciones para todos
-Jesu6 M.
A passenger of Alaska Airlines - 6/29/2023

Thank you so much for your speedy recovery and notification and shipping of my bag I left at the AA gate in PHL. My computer that contains work and photos was in that bag! I am so grateful. Wishing you all the best.
-Sally B.
A passenger of American Airlines - 6/29/2023

I really appreciate that you guys contact me referenced to my lost wallet. That is a mother's day present from my children's. So happy I'm going to get it back. Thanks for your time and for the compromise with us as costumers. This says a lot and I can recommend you to my family and friends. Love it.
-Elsa J.
A passenger of United Airlines - 6/29/2023

Great lady who helped me!!! Made it easy to report lost and found and get it fedex back to.
-Rosa D.
A guest of Omni Fort Worth Hotel - 6/29/2023

I am ecstatic with joy. I can deal with missing clothes bit this item is essential to my well being.. Immaculate service.
-Harl P.
A passenger of American Airlines - 6/28/2023

I am a senior citizen and this is a really easy transition. Thank you so much
-Davida W.
A guest of Darien Lake Buffalo - 6/28/2023

Thanks for a great experience!
-Mark K.
A guest of Venetian Resort and Expo Lost and Found - 6/28/2023

We were overwhelmed with relief to hear you have found my black portfolio containing our checkbook, password book, kindles and important Volvo documents! Thank you for your excellent service. Sincerely, Jo Ann K.
-Jo Ann K.
A passenger of United Airlines - 6/27/2023

This process has way exceeded my expectations! I appreciate the timely communications. You've been great!
-Jeanne W.
A passenger of United Airlines - 6/27/2023

Very Good Service.
-MAOLIN Z.
A guest of The Grand Canyon Railway and Hotel - 6/26/2023

Started out rocky with a happy ending
-Sherell W.
A passenger of Air Canada - 6/26/2023

Receive yeah welcome thank you
-Hey Siri, FaceTime M.
A guest of Double Tree San Diego Mission Valley - 6/24/2023

Wow, what a great lost and found, team. Thank you for your professionalism. United Airlines is lucky to have you !!!
-William B.
A passenger of United Airlines - 6/23/2023

Give every one a raise. I dunno who found the tiny case with my expensive as hell heating aids (that i stupidly put in my pocket on a Rollercoaster) but thank you soooo freaking much! This system made it very easy to get them back even when I changed my mind 12 times weather to have them hold them or ship them.
-Amanda G.
A guest of Six Flags Discovery Kingdom - 6/23/2023

The overall service was top-notch. One of the best hotel stays I've ever had. Additionally, my daughter left her purse when we checked out. The hotel staff (Alexis) was very helpful in confirming the purse had been located and streamlining the process of getting the purse back to me. Additionally, Brenda had left for the day at the time that I called. However, she responded to my email first thing the next morning and arrangements were made to return the purse to me right away. You staff is very pleasant, helpful and efficient, and Lexi and Brenda both have gone above and beyond to help get the purse back to us. I will highly recommend Hotel Capstone for those reasons alone, not to mention what a pleasant experience we had all around. Thank you so much!!
-Jackie P.
A guest of Hotel Capstone - 6/23/2023

Item received, thanks... I am impressed with the Hotel and people's honesty, difficult to find it nowadays
-Gerardo V.
A guest of Wynn Las Vegas - 6/23/2023

Thank you very much. Awesome service.
-Mohannad Z.
A guest of Westin St. John Villas.com - 6/22/2023

Thank you so very much . I was deeply concerned .
-Karen S.
A passenger of United Airlines - 6/22/2023

Thank you so much!
-Sunghyun Y.
A passenger of United Airlines - 6/21/2023

Very quick response. Thanks for your help!
-Keith B.
A passenger of United Airlines - 6/21/2023

THANK YOU THANK YOU THANK YOU. I am still on vacation but so relieved. There are still good caring people in the world. Thanks for making my vacation better.
-Patricia D.
A passenger of American Airlines - 6/21/2023

Thabk you so much for a quick response
-Maribella
A guest of Six Flags Great Adventure - 6/21/2023

Your team was fabulous!
-Anne P.
A passenger of American Airlines - 6/21/2023

Got My Jewelry Today
-Sherrly C.
A passenger of Carnival Cruise Line - 6/21/2023

I received nothing but 5 star service at the hyatt recancy grand reserve.
-John H.
A guest of Hyatt Regency Grand Reserve - 6/20/2023

Easy process to get your lost items returned
-Ben C.
A passenger of United Airlines - 6/20/2023

Your service is excellent I m happy
-Nitnem S.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 6/20/2023

Great job getting my iPad back to me. Impressed!
-Casey C.
A passenger of Amtrak - 6/20/2023

Good Job !! Addressing my concerns over my lost item (passport) and keeping me updated!! You’re the best !!
-Latoria B.
A passenger of American Airlines - 6/19/2023

Your colleague at the South Station lost and found was extremely helpful. I couldn't be happier or more grateful.
-Joe S.
A passenger of Amtrak - 6/19/2023

Great
-Annie G.
A guest of Don CeSar Hotel - 6/19/2023

Lost and Found - Great service. The staff at Kennywood did a great job of keeping me up todate on my lost item. Thank You.
-Donna P.
A guest of Kennywood Park - 6/18/2023

Thank you for finding and shipping my wallet back to me. Very much appreciated.
-Trevor
A guest of Hilton Charlotte Uptown - 6/18/2023

So so so helpful! Thank you again!
-Alex L.
A guest of Mandalay Bay Delano Lost and Found Dept - 6/18/2023

We received our Kindle Fire and Kindle Reader today via Fed Express. Thank you so much for finding and sending to us!!
-Linda L.
A passenger of Charlotte Douglas International Airport - 6/18/2023

Great service - feared my iPad was lost but continuous communications got it found and coming home on Wed
-Joseph M F.
A passenger of United Airlines - 6/17/2023

Good job.
-Craig C.
A guest of Schlitterbahn Waterpark New Braunfels - 6/16/2023

The team at SeaWorld responsible for setting up and running the processes for reporting and recovering lost/found items handled our lost item claim expertly. Within two days of our item being reported lost, it was recovered, a notification was sent regarding the recovery and shipped out to me.
-Brian P.
A guest of SeaWorld/Aquatica Orlando - 6/15/2023

Thank you so much!!
-Elizabeth O.
A passenger of United Airlines - 6/15/2023

Excellent service. My lost item was found and shipped within 24 hours! I’m very grateful to WestJet.
-Katherine M.
A passenger of WestJet - 6/15/2023

I am very grateful that my item was found and I was contacted. I never thought it would have been found. Thank you for providing a shipping option.
-Christina C.
A passenger of American Airlines - 6/15/2023

Thankyou so much for returning my lost item well ahead of the estimated delivery date. It is much appreciated!
-EJ M.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 6/14/2023

Left a laptop in my room at Omni Shoreham DC. Called from the Amtrak train when I realized I didnt have it and the computer was found and shipped out to me even before I reached my destination. Thank you for making up for my moment of forgetfulness so quickly and easily.
-Elanor C R.
A guest of Omni Shoreham Hotel - 6/14/2023

Thank you!!!!
-Silvia N.
A passenger of American Airlines - 6/14/2023

Thank you SO very much! Our honeymoon pictures are on that phone and not saved on the cloud. We are so glad you found it and made it easy to get back!
-Bethany F.
A passenger of American Airlines - 6/14/2023

Finding nice and helpful people for something that really is not important but it is meaningful for me was very special. Dinia and Sammy are the best!!! CONGRATULATIONS to HR for the type of people you have.
-Clarita C.
A guest of Marriott's Frenchman's Cove - 6/13/2023

I am very thankful for the continue feed abck, this phone is essential for my work. Dr S.
-Abdul S.
A passenger of United Airlines - 6/13/2023

Very happy that my lost item was shipped back to me quickly. Great service, thank you!
-Grace J.
A passenger of Alaska Airlines - 6/13/2023

Very courageous, professional attentive and awesome technology. Great job and keep it up.
-Sonny B.
A guest of Venetian Resort and Expo Lost and Found - 6/12/2023

Thank you for your assistance. Bag delivered today.
-Evyonne S.
A passenger of Celebrity Cruises - 6/12/2023

Thanks. Roland the Security officer was phenomenal
-Diane A.
A guest of Double Tree Springfield Abe Lincoln Hotel - 6/12/2023

I lost my wallet and never thought I'd see it again (a friend took me back to the airport to look around and I literally went through trash cans and just gave up) - I can't believe it's coming home to me. It's nothing super fancy, and the cards are all cancelled already, but there were some notes in there from my parents and godparents who've passed away, and I am so happy to get them back. THANK YOU!!!!! I am going to be rushing to the mailbox. :) Hope everyone is enjoying their summer. What joy you must bring to so many people!!!
-Audrey B.
A passenger of United Airlines - 6/12/2023

Guys THANK YOU SO MUCH. You’re the best. Theodora Toufekoulas
-Theodora T.
A guest of Hyatt Regency Greenville South Carolina - 6/12/2023

Thank you for the return of my items. Quick service, much appreciated!
-Mary U.
A guest of Westgate Resort and Casino Lost and Found Dept. - 6/12/2023

Thank you for the prompt return of my items
-Judy N.
A guest of Caesars Palace Las Vegas - 6/10/2023

Thank you for returning my item!!!
-Sarita N.
A passenger of American Airlines - 6/9/2023

Got the bag perfect. Great job !
-P
A passenger of Amtrak - 6/9/2023

Thank you so much!
-Ed S.
A passenger of American Airlines - 6/9/2023

Awesome service. Thank you! Felipe was outstanding, gracious, and efficient.
-Charles H.
A passenger of Amtrak - 6/9/2023

I received the 2 items I had reported to Hard Rock Casino and Hotel Lost & Found Dept in Atlantic City, NJ today, 6/7/23. Many Thanks!
-Sally K.
A guest of Hard Rock Hotel & Casino - Atlantic City - 6/7/2023

I am pleased at how easy it was to report my lost laptop. I had to work my patience, but as you said 4-6 weeks... And I am happy to say I am being reunited with my laptop! Thank you!
-Lynette M.
A passenger of American Airlines - 6/7/2023

Thank you so much, for everything you’ve done to find my wallet. You have no idea what this means to me. Looking forward to flying with you again. See you soon, and have a great day !
-John H S.
A passenger of American Airlines - 6/7/2023

Thank you
-Hugo Roberto Delgado M.
A passenger of United Airlines - 6/7/2023

Excellent service. Found my item in less than 24 hours. Thanks a lot team
-Ankkita S.
A passenger of American Airlines - 6/7/2023

Thank you very much for returning my pillow and in such a timely fashion. You were very kind and reassuring when you answered my call.
-Evelyn B.
A guest of Venetian Resort and Expo Lost and Found - 6/7/2023

Thank you so much for the quick recovery and shipping of my Kindle!
-Tiffany P.
A passenger of United Airlines - 6/6/2023

''''''''Great service, less than 24 hour turn around. I am very great full to get it back so fast, Thank You so much.
-Raymond C.
A passenger of American Airlines - 6/6/2023

Thank you so much for your assistance. You made the process seamless.
-ivonne
A guest of Marriott's Desert Springs Villas - 6/6/2023

Many thanks for returning my wallet, which I carelessly left on flight AC 861 fron London
-Pamela T.
A passenger of Air Canada - 6/6/2023

Thank you so much!!
-Cheryl
A guest of Embassy Suites Tampa CC - 6/5/2023

Thank you !! I received package
-Mavis W.
A guest of Embassy Suites Kingston Plantation - 6/5/2023

you are the best ever thank you so much for finding it i owe you my life.
-christina B.
A passenger of American Airlines - 6/5/2023

Great professional service!! Thank you very much!
-Bob C.
A guest of Omni Bedford Springs Resort - 6/5/2023

I want to express my thanks to the Lost and Found Department for everyone’s excellent response in returning my items. When I checked out of the hotel on May 21, I forgot my garment bag full of clothes in the room. I didn’t realize it until I was a couple hours away. I called and was sent a link to the online lost and found form. I received notifications about the status of the search. I wasn’t sure if I would ever see my clothes again. It was only a day or so later that I received the email my items were found. The email notifications and texts were so helpful, and the process of filling out the shipping information was extremely efficient. Also, the price to ship my items was so reasonable. When I received the box, my clothes were even neatly folded and the garment bag folded on top. The note in the box had the name Maria. I want to send a special thanks to her also. I was so grateful to have my clothes returned. Thank you so much. Sincerely, Patricia C.
-Patricia C.
A guest of Embassy Suites Tampa CC - 6/5/2023

Unbelievable service. Your staff is incredible. I will stay at La Costa again because of your amazing staff!
-Lisa D.
A guest of Omni La Costa Resort & Spa - 6/4/2023

Thank you for providing tracking number and shipment information.
-Mirco B.
A passenger of United Airlines - 6/4/2023

I have received my lob kindle. Thank you.
-Terry T.
A passenger of Alaska Airlines - 6/4/2023

Thank you for getting my cpap back to me.
-Hilda T.
A passenger of Celebrity Cruises - 6/4/2023

Thank you so much for keeping me up tp date on the status of my lost ring. It was such a relief to know it has been located and I'm happy to say I have already received it, Thank you again for the great service!
-Robert L A.
A passenger of Carnival Cruise Line - 6/4/2023

Thank you so much for locating my iPad Pro so quickly - within 48 hours of my lost property report. Well done United Airlines employees!
-Deborah Gardner W.
A passenger of United Airlines - 6/4/2023

Thank you for a job well done. I didn’t really think the keys would ever be found.
-Charles K.
A passenger of American Airlines - 6/4/2023

I will be so happy to get my duffle bag back. Thank you!
-Jane A.
A passenger of American Airlines - 6/3/2023

I really appreciated all the kindly services.
-KAZUMICHI O.
A guest of Residence Inn Kansas City - 6/2/2023

Thank you for finding it and sending it to me!
-Moira J.
A passenger of Amtrak - 6/2/2023

Thank you. My iPad arrived today. I am so lucky and humbled by your attention. It was lucky that my daughter had my name engraved on the ipad when she gave it to me. I had totally forgotten that. It was lucky that a very diligent person looked at it, saw my name, and made the connection and called. It is apparent that I had thought I had filed a lost item report with you, but perhaps I had not, because none was found. Thank you, again and again! It is like a miracle. And you are the best of the best. I hope you have many many many more successes in what must often be heartbreaking endeavors. Greetings from Maine! Yours, Mark
-Mark B.
A passenger of Alaska Airlines - 6/2/2023

Great help in recovering our cards in the safe
-Kimberly Jennings D.
A guest of LUXOR Las Vegas - 6/2/2023

Thank you so much!!!
-Kanon I.
A guest of Hostelling International LA/Santa Monica - 6/2/2023

Thank you very much for returning my stuff. It says a lot about your professionalism and character. Keep up the good work and we'll see you next year.
-Jimmy
A guest of Wekopa Resort & Conference Center - 6/2/2023

Very impressed that you found and shipped these items. Very helpful.
-Sandra S.
A guest of Chateau on the Lake - 6/2/2023

As a Colorado based business owner, it's been a 30+ yearlong journey with United Airlines. This represents a high point for me... I really am grateful to you guys for retrieving my headphones. It was I who left them on the plane, and didn't even realize until the next day. But it was you and your team that located them, contacted me, and are returning them to me now. As a 1M mile flyer with United, I've become accustomed to the ups and downs that we frequent travelers have come to expect. But this favor you've done for me I did not expect. Super cool, y'all. I really am grateful.
-Bob F.
A passenger of United Airlines - 5/31/2023

This has been them most impressive system I have seen. The response to our lost item in terms of speed of recovery and speed of info to us is top notch. Thank you to the team involved.
-Tom L.
A passenger of American Airlines - 5/31/2023

Whoever I talked to today in the lost & found prevention meeting as amazing. She was nice, pleasant & called me back when she said she would. Now as long as I get delivered that would be above perfect
-Melvin
A guest of Marriott's Grande Vista - 5/31/2023

Thank you so much! Words can not express how grateful I am!
-Deborah M.
A passenger of Royal Caribbean International - 5/30/2023

I was most impressed with the ease of getting item returned. Thank you!
-Debra G.
A guest of Holiday Inn Club Vacations South Beach Resort - 5/30/2023

Good morning and many blessings I like to thank you for hard work and dedication I'm so happy because the best work and professional experience sincerely Luis l.
-Luis L.
A passenger of American Airlines - 5/30/2023

Wow! From filing a report to shipping my belongs, less than a day. Many thanks to all involved. I'm sure David our "LSA" was involved.
-Robert Griffin S.
A passenger of Amtrak - 5/30/2023

Your Lost and Found service is a great idea! It’s so professional ! Thanks!
-Guy C.
A guest of Canada's Wonderland - 5/29/2023

Thank You!! Phone arrived in perfect shape
-Lillian T.
A passenger of American Airlines - 5/28/2023

Giovanni, security, went the extra mile and helped my friend retrieve her lost items. So efficient and responded quickly!
-Lennnie B.
A guest of Marriott Oceana Palms - 5/28/2023

Thank you Lucy!! I really appreciate your helping me to retrieve my lost iPad. I had given it up on ever seeing it again. - Mark
-Mark E M.
A passenger of United Airlines - 5/26/2023

I want to praise Tracy who figured out that a turned in cell phone in one name actually belonged to another name, me. I lost the phone in the DC Amtrak station on on March 7, 2023. I had to buy a new phone after I got back to St. Louis, MO. I am thrilled I will have the old phone back, if for no other reason than the pictures of my grandchildren.
-Ronald H. M.
A passenger of Amtrak - 5/26/2023

It was a user friendly easy process with fast results!
-Vickie H.
A passenger of Alaska Airlines - 5/25/2023

I have recovered my belongings. Your service was simple and efficient. Thanks!
-Gary J.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 5/25/2023

I really appreciate your concern and effort to find my lost passport and make arrangements to courier it to my residence within 2 days. I will recommend your excellent service to my colleagues for them to use American airlines for air travel. Thank you very much.
-Athula W.
A passenger of American Airlines - 5/25/2023

Thank you so much for letting me know that you found my sandals. I really appreciate you calling me again, because I did not notice the first voicemail. Great customer service, I will recommend the Paris! Take good care.
-Susan P.
A guest of Paris Las Vegas - 5/25/2023

I would just like to thank you. I did not expect it to be found!
-Mary M.
A guest of Harrahs Cherokee Resort - 5/25/2023

Great job thanks
-Guiosky T.
A passenger of United Airlines - 5/25/2023

phenomenal work finding my lost item and great experience all along, with constant updates being sent
-riccardo G.
A passenger of American Airlines - 5/25/2023

A stress situation turn into a great experience thank you so much for all your great work
-Mivair B.
A passenger of Orlando Sanford International Airport - 5/24/2023

I received my lost phone today. Many thanks, i do truly appreciate the effort and time to find it. Thank you
-David B.
A passenger of Air Canada - 5/24/2023

Got it. What a relief, thank you very much!
-Edward E. M.
A passenger of United Airlines - 5/24/2023

AA: Thank you so much for calling me soon after I landed that I left an item on the airplane and for the smooth process to retrieve the item. Best, Sahr
-Sahr M.
A passenger of American Airlines - 5/23/2023

United and it’s cleaning crew and freight team did a terrific job of finding my personal electronics that I left on a recent flight. I appreciate the quick reply and the fast delivery of the device. Well done and exceeded my expectations.
-Perry R.
A passenger of United Airlines - 5/23/2023

Such amazing service that I am still in disbelief!! I am so very thankful for the attention and service I received! It may seem like a trivial item, but it is more than that for me! Thank you, thank you, thank you!
-Heidi H.
A passenger of United Airlines - 5/23/2023

Very easy process. Thank you for the help!
-Benjamin V.
A guest of Virgin Hotel Las Vegas - 5/22/2023

Thank you for all of your efforts locating my linen pants-which was left in my error. I’m so grateful and Thankful to EACH and everyone who played an important role with this process. Your honesty/loyalty means so much to me. Hard Rock Cafe really do ROCK!!!!!!
-Tikeyda R.
A guest of Hard Rock Hotel & Casino - Atlantic City - 5/22/2023

thank you for contacting me about my lost item and making it easy to return.
-Lyle R K.
A passenger of American Airlines - 5/22/2023

Harry in Lost & Found was a rock star! So pleasant, so helpful, so amazing! It's amazing that I lost my phone but am coming away with a huge smile on my fact (thanks to Harry), and oh by the way, he found my phone! He made the process effortless. A+
-Lynn A. W.
A passenger of American Airlines - 5/22/2023

Received my iPad, thank you
-beverly P.
A guest of Venetian Resort and Expo Lost and Found - 5/20/2023

I had left my watch in my room, and your team did a great returning it to me. Thank you!
-Kim D.
A guest of Renaissance Hotel Tulsa - 5/19/2023

I recently lost my drivers license ID at the Tampa International Airport. I filled out a L&F form and was notified in less than 24 hours that it had been found. It was mailed to me and I received it 4days after I lost it!! Kudos to you folks!! Thank you for your prompt and courteous action to get it to me! You rock!!!
-Moroz D.
A passenger of Tampa International Airport  - 5/19/2023

5 star
-Laneak
A guest of Westgate Towers - 5/19/2023

Thanks a lot for searching/finding/and sending my lost item. It talks very highly about the service provided by Alaska Airlines. Thanks!!
-Pedro A.
A passenger of Alaska Airlines - 5/19/2023

recieved lost iten thank you
-jim H.
A passenger of United Airlines - 5/18/2023

I can’t begin to thank you for this wonderful service. It is so worderful to know that there are honest people who really care about others. Thank you so much
-Sheila S.
A guest of Embassy Suites Seattle Tacoma Airport - 5/18/2023

THANK YOU ROYAL CARIBBEAN CRUISES! I RECEIVED MY LUGGAGE TODAY! THANKS, LR
-LOUISE R.
A passenger of Royal Caribbean International - 5/18/2023

I have no words to describe how AMAZING person in this world is Natasha from the security , helping me to find out my lost item that I left at the resort on May 7th . She deserve the best and a raise on her salary for how amazing she is doing her job and how nice is she with the clients ! Thank you Natasha, you are an hero ! God bless u!
-alina B.
A guest of The Kartrite Resort and Indoor Water Park - 5/18/2023

My item has been returned. Thank you. Annette Cappaert
-Annette C.
A passenger of United Airlines - 5/18/2023

How about that? In less than one week you were not only able to find my missing Kindle reader, but you were able to ship it back to me in PERFECT condition. Thank you for your prompt courteous service. I hope I don't ever need you again, but if I do, I'll be happy no matter the outcome. Thanks, again. You guys made my day.
-David M.
A passenger of United Airlines - 5/18/2023

I want to take this time to thank you all for the return of my laptop, and you have done a trustworthy and wonderful job. Thank you again.
-Joan S.
A passenger of American Airlines - 5/17/2023

I am dumbfounded that my Bose headphones were returned. It restores my faith in the honest of humanity. Kudos to the person who returned them.
-Dale D.
A passenger of United Airlines - 5/17/2023

Excellent job from United Airlines for the prompt respond to ship my lost item back to me. I really appreciate that. Thank you and God bless.
-Foday G. Kamara S.
A passenger of United Airlines - 5/17/2023

I could not be more pleased with the response and support that I received from the United team. Unbelievable concern and follow-through from the GS desk, Jan and Ann. The person who searched and located my iPad in a packed United Club was incredible. And last but not least, the person at Lost and Found, who made sure that my article shipped, was a true professional in every way. Thank you all!
-Michael T.
A passenger of United Airlines - 5/17/2023

Received my package today - Thank you so much for returning my left behind clothing. Joy
-Joy M.
A guest of Westgate Smokey Mountain - 5/17/2023

thanks so MUCH for finding my lost cell phone at Fort Worth/Dallas airport. So appreciated that is in process of shipping by Fed Ex to my home in Sarasota, FL. It is scheduled to arrive May 18th. THANKS SO MUCH Polise
-Michael P.
A passenger of American Airlines - 5/16/2023

Thank you! I am very pleased that you were able to locate my Kindle and that it was not lost or taken. Thank you for the quick response and for having an easy process of reporting, the updates and mailing it to me. I am looking forward to my kindle arriving safely home in the mail. Thank you
-Lori Z.
A passenger of United Airlines - 5/16/2023

Thank you for returning my notes that i had invested hundreds of hours developing. Your efforts have renewed my trust in people. Thank you again.
-Larry O.
A passenger of American Airlines - 5/16/2023

Transaction was very easy and returned items arrived quickly.
-Alexander L.
A guest of Kennebunkport Captain's Collection - 5/16/2023

Great service. Left my tablet on the plane on Sunday. Agent called to let me know they had it. By Monday it was being shipped home. Many Thanks Thanks for the speedy service
-Jeff
A passenger of American Airlines - 5/15/2023

We received our package yesterday. Thank you very much for your help and courtesy. Ron Karst
-Ron K.
A guest of Gold Dust West Carson City - 5/14/2023

Tammy was super helpful with this lost and found process! She was personable and happy to help!
-Amanda S.
A passenger of Tampa International Airport  - 5/13/2023

Thank you so much for sending my makeup bag back ! That was so appreciated. We will be back. I did leave the maid service a tip each day as they were doing a fabulous job on floor 23 the whole week we were there! We will be back! Thank you SP. cindy b.
-Cynthia B.
A guest of South Point Casino - 5/13/2023

Dollywood worked diligently on finding my list item I can't thank them enough for the blessings they instill in what they take pride in doing. Thank you so much.
-Brandon I.
A guest of Dollywood Theme Park - 5/12/2023

1st. Thank you to the Pilot and crew of flight of flight AA2675 5/8/23 who helped search the plane and pilot on hands and knees looking and also letting me know at baggage where to report loss. Thank you also for finding my phone in CLT airport and quickly notifyig me. It was sent quickly to me via overnight FED EX. loss of my phone was hard to imagine an getting it back surprising. THANKS SO MUCH!!!!!
-Robert and Sharron R.
A passenger of American Airlines - 5/12/2023

-ROY
A guest of Shore Cliff Hotel - 5/12/2023

Got the shipment. Thanks
-Bella B.
A guest of Venetian Resort and Expo Lost and Found - 5/12/2023

The coats arrived today in perfect condition. Thank you so much!!
-Wendy S.
A guest of Embassy Suites Washington Square Tigard - 5/12/2023

Exactly a week after reporting my list bag, I received it at my home. The service was quick and easy and kept me updated along the way.
-Richard E S.
A passenger of Celebrity Cruises - 5/11/2023

Thank you for diligently tracking down my laptop that was turned in to lost and found and for shipping the laptop to me. I also want to commend Ayleen the waitress at the Bleu Mediterranean bar in Terminal C in Dallas who found my laptop and turned it in to lost and found. I am very pleased with the service from American Airlines.
-John T.
A passenger of American Airlines - 5/10/2023

Thanks so much for helping me get my I pad back. I received it today. Great job.
-Gary F.
A passenger of American Airlines - 5/10/2023

Excellent follow-up and delivery. Nothing was missing and delivered as promised.
-Sandra S.
A passenger of Air Canada - 5/10/2023

Thank you American Airlines for finding my lost item Excellent Job
-Leonardo M.
A passenger of American Airlines - 5/10/2023

YAY!!!! another grand experience on American. I am incredibly thrilled you located and are sending me my lost passport. Thank you seems inadequate.
-Marcia B.
A passenger of American Airlines - 5/10/2023

Very impressive list items process and system. Very pleased not only that my items were located, but were forwarded to me once I paid for them shipping.
-Don W.
A passenger of Charlotte Douglas International Airport - 5/9/2023

I am blown away that you really found it for me. Thank you SO much. It means the world to me. Your agent was so lovely today. Thank you
-Katriona L.
A passenger of United Airlines - 5/8/2023

Very impressed with the quick response.. mahalo
-Maria L.
A guest of Marriott's Waiohai Beach Club - 5/8/2023

I received my lost items. Thank you so much for your excellent service!
-Dianne W.
A guest of Hilton Hawaiian Village - 5/8/2023

I was still at the airport when I realized I left my phone on the plane and security wouldn't let me return to retrieve it. I never thought I would see it again. THANK YOU United for finding it and returning it in just ONE WEEK!
-Suanna T.
A passenger of United Airlines - 5/8/2023

That you very much for your service. I am patiently waiting for the return.
-Katherine T.
A passenger of Royal Caribbean International - 5/8/2023

Staff at Dollywood are amazing people Thank you
-Pete Z.
A guest of Dollywood Theme Park - 5/7/2023

Carla rules !!! So kind, so professional. You need to clone her.
-Troy L.
A guest of Harrahs Las Vegas - 5/7/2023

Very impressed by the lost-and-found process.
-Trey M.
A passenger of Alaska Airlines - 5/7/2023

Very much appreciate your help
-Michael V.
A guest of Four Seasons Hotel Las Vegas - 5/6/2023

Absolutely outstanding response and resolution process. Thank you so much
-Dana E.
A passenger of United Airlines - 5/6/2023

I'm very grateful that after 2 months Amtrak was able to locate my bag and notify me even though they'd already sent an email informing me that the search had been discontinued. Thank you.
-Jonathan H.
A passenger of Amtrak - 5/6/2023

Thank you. I received my passport today via FedEx. I appreciate it.
-Maggie Moffitt R.
A passenger of American Airlines - 5/5/2023

Thanks so much!
-Sally G.
A passenger of Air Canada - 5/5/2023

Thank you so much for letting me know I lost a folder. I didnt even realize it. I really appreciate the customer service!
-chris H.
A customer of Dollar Car Rental Seattle - WA - 5/4/2023

Thank you for finding and returning my lost Kindle.
-Richard C.
A passenger of American Airlines - 5/3/2023

So happy you were able to find my iPad! Really amazed—thank you!
-Katherine N.
A passenger of United Airlines - 5/3/2023

Once again great job, thank you
-Asa J.
A passenger of Alaska Airlines - 5/3/2023

Thank you for the prompt service! The gentlemen I spoke with were very kind and reassuring also very helpful
-Justine M.
A passenger of Amtrak - 5/3/2023

Many thanks for the information. Your help is greatly appreciated.
-Graham T.
A passenger of Royal Caribbean International - 5/3/2023

Good service! Central Baggage was especially responsive to questions. Item (computer) left on plane 7 weeks ago. Gate agent at PSP, Andrew was in contact before we even left the airport. When we got home to WA, I had a msg from Andrew on home phone. I should have given Alaska my cell number. Also helpful Ricardo, at "800 help' for AA' started the return process. Would have liked more human contact and feedback during the interium process. Thanks to all for safe return.
-Paul B.
A passenger of Alaska Airlines - 5/3/2023

United, as a company, has gone beyond what I ever expected from an airline. Thank you so much for locating my passport and returning promptly. I can’t thank you enough. It has saved me hours of aggravation and agony. I will remember this in future as my choices include United. You went above and beyond the call of duty and I won’t easily forget the kindness. Kindest, Erika S, thank you again.
-Erika S.
A passenger of United Airlines - 5/3/2023

Thanks so much for the excellent customer service. The housekeeping staff went out of its way to locate our lost item and follow up. Greatly appreciated!
-Lisa H.
A guest of Clarion Hotel Anaheim - 5/2/2023

Thank you very efficient and fast service
-Asa J.
A passenger of Alaska Airlines - 5/2/2023

Great service - easy to use and thankful that the FEDEX is sending it 2 day express. Much appreciated.
-Rebe K.
A guest of Hilton Grand Vacations Club Kings Land - 5/2/2023

Your customer service lost and found department is amazing! We appreciate your time and effort in locating my drivers license and getting it to me! Thank you so much.
-Bruce N.
A passenger of Alaska Airlines - 5/2/2023

Timely, easy, and appreciated!
-Nathaniel T.
A passenger of Alaska Airlines - 5/1/2023

Completely blown away by this whole process starting with housekeeping Lashon to the lost
-John A.
A guest of Golden Nugget Las Vegas Security L&F - 5/1/2023

Excellent - Fast - Punctual - Seri - I didn't expect such a precise service.
-Alessandro R.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 5/1/2023

Very responsive. And detailed descriptions of lost items. Thank you!
-Ryan R.
A guest of MGM Grand - 4/29/2023

Thank you so much for responding to my submission of a lost item (my iPad), finding it and returning it to me. The most valuable items are the photos of my family and I am so appreciative that it was found and returned. Thank you.
-Anne-Marie J.
A passenger of American Airlines - 4/29/2023

Thank you so much. American Airlines saves my life. Thanks for your attention to my issue
-Delnia A.
A passenger of American Airlines - 4/28/2023

THANK YOU!! The whole process, from calling to update emails - and quick shipping!! So thankful for all the help!
-Julie B.
A passenger of United Airlines - 4/28/2023

You folks found and sent the right item. My wife is overjoyed as it is jacket that was her ailing mother’s. Thank you so much.
-Jason H.
A passenger of United Airlines - 4/27/2023

I did Rex's my wallet back however the $95.00 in cash was not in it. Can anything be done about that as I was informed the cash was in in it when I received the call that it was found.
-Dawn B.
A passenger of Alaska Airlines - 4/27/2023

Thank You!!!!!!!
-Will H M.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 4/26/2023

great service! Thank you!!
-Diane S.
A passenger of Alaska Airlines - 4/26/2023

Arrived perfectly. Thnx
-Barbara O.
A guest of Marriott's Desert Springs Villas - 4/25/2023

Thank you for being so quick and helpful at find my wallet. From the time I submit claim and received notification that it was found was less than 24 hours. Also very quick at getting my wallet shipped back to me, about 2 hours from when I requested shipment. Thank you very much.
-Kiery H.
A passenger of American Airlines - 4/25/2023

Thank you so much for the quick communication. This process was very easy to navigate. I entered my information and within a few hours I received communication my items had been found and were sent out the next day. I hope I don’t leave anything in the future but glad that you have this program and appreciate you taking time to find my jacket and send it back to me.
-Trisha G.
A guest of Downtown Grand Las Vegas - 4/25/2023

Thank you for continuing to look for my phone until it was found. I would like to know where it was found.
-linda S.
A passenger of United Airlines - 4/25/2023

The team was wery effectrive. They found the item in less than 24 hours and emailed me aboujt the success. I suggest that the website include a plce to record seat number. I lost it in the seat location.
-Richard J P.
A passenger of American Airlines - 4/25/2023

No problem. I really appreciate you taking care of me.
-Pat E.
A passenger of United Airlines - 4/24/2023

I am grateful that my item has been found and shipped to me. I am looking forward to receiving it.
-DR. JACQUES E. P.
A passenger of American Airlines - 4/24/2023

I appreciated that you kept me apprise of the status of my belongings. When it was found there were options available to me for the return. Once the option was chosen, you were able to promptly deliver
-Alicia B.
A passenger of Carnival Cruise Line - 4/24/2023

Thank you so much for keeping me informed about my items. I really appreciate it. Hope to hear from you soon saying that it's on the way. You guys are the best.
-Sandra B.
A passenger of Royal Caribbean International - 4/23/2023

I just received my lost items. I’m overwhelmed by the kindness of some individual who found my bag. Also, to the amazing United team. Never have I experienced such joy to have my treasures back. Thank you to everyone. United you’re the Best. Gwen S.
-Gwen S.
A passenger of United Airlines - 4/21/2023

Thank you for your quick response in shipping my forgotten items
-Roberta H.
A guest of Hilton Grand Vacations Club at The Flamingo - 4/21/2023

Thank you so much for locating my laptop. You stayed in touch along the way and even though it wasn’t found right away, you persisted until found. And then made it easy to send it to me via FedEx. And you packaged it so it arrived unharmed. My experience with the lost and found folks alone would be reason enough for me to fly American again!
-Suzanne M.
A passenger of American Airlines - 4/21/2023

We were delighted to learn that our lost item had been found! Thank you for your efficiency and speed in sending it to us!
-Molly R.
A passenger of United Airlines - 4/20/2023

Laptop arrived on time. Thanks.
-Rafael Q.
A passenger of United Airlines - 4/19/2023

The Lost and Found Department was very friendly and professional. American Airlines provided me with a very good service.
-Bettina H.
A passenger of American Airlines - 4/19/2023

Thanks for the quick response and I got my phone back today.
-Ernisyah
A passenger of United Airlines - 4/19/2023

Excellent service! I never expected to see my laptop again. Thank you Gary, you saved the day!!
-Susan M.
A passenger of American Airlines - 4/18/2023

Received my item. Thank you
-Jerilyn F.
A passenger of Alaska Airlines - 4/18/2023

I received my lost item (camera) in good order Thank You
-Pierre R.
A guest of PARK MGM Las Vegas - 4/18/2023

I never expected able to get my phone back among hundreds of lost items in the air plane. But I was wrong. Thanks very much your(AA) hard work, which saved me a tons of my important datas.
-Soogil S.
A passenger of American Airlines - 4/18/2023

I am very happy with your service! My lost article was located less than 24 hours after I reported it missing and then was shipped to me very quickly. I received it today. Thank you!
-Judy J.
A passenger of United Airlines - 4/18/2023

Extremely satisfied with my experience!!!! Thank you Mrs Blue the security guard that helped us so much and the guard that found the item!!!! Awesome trustworthy staff!!!
-Joy E.
A guest of The Historic Powhatan Resort - 4/17/2023

THANK YOU!!!!!!!I was very upset yesterday when I finally accepted the reality that I had left my laptop on a bench at SFO.Thanks to a good Samaritan and very efficient and caring American Airlines gate agents on duty at SFO B22 last Friday at 7:30am (I was on AA2043 -SFO/MIA) my laptop is on its way back to my home.THANK YOU AGAIN!!!!
-Reinaldo M. D.
A passenger of American Airlines - 4/17/2023

Thank you for getting my lost item back to me. It had been over two weeks since I lost it and really had decided it was lost forever.
-Mary M.
A passenger of American Airlines - 4/17/2023

Thank you for finding my Kindle reader!
-Anton N.
A passenger of American Airlines - 4/17/2023

Great job. I really appreciate your care in finding my hearing aids.
-Susan B.
A passenger of United Airlines - 4/17/2023

My experience with getting back my lost items was done very professionally and clearly. I so appreciate all the Luxor staff who were a part of this process. Thank you!!!
-Anita L.
A guest of LUXOR Las Vegas - 4/17/2023

I rec'd my lost item. Thank you for shipping it to me.
-Charlene A.
A guest of Grand Canyon National Park Lodges - 4/16/2023

Our item was received yesterday! Thank you so much for your kind and efficient service. You helped relieve our anxiety and we appreciate you!
-Martha L. H.
A passenger of Tampa International Airport  - 4/15/2023

Thank you so much for finding my Kindle within 48 hours! American Airlines employees Rock!
-Linda
A passenger of American Airlines - 4/14/2023

We lost a very important luggage and we were desperate , the responsabile of taxi driver was really into us and helped us a lot . He took our personal details and for the inconvenece he wanted to offer us a coffee. Then the day after he found out our luggage luckily. I really want to thank him and the team of lost and found in every airport should be more people like you . Thank you
-Gianni de N.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 4/14/2023

Thank you for the great work in locating and sending me my wifes phone.
-Chris e M.
A passenger of American Airlines - 4/13/2023

Thank you. Thank you. I was desperate to get my iPad. I could track it but I have Covid and couldn’t go get it
-Shirley R.
A passenger of American Airlines - 4/13/2023

Thank you very much. Everything goes smooth and satisfied with your service.
-KAZUMA Y.
A passenger of United Airlines - 4/13/2023

Thank you very much for your excellent performance and efficiency . Today was a great day knowing you found my lap top,, I was so depressed…
-Francisco L.
A passenger of United Airlines - 4/12/2023

I am so grateful to the Amtrak and chargerback teams for finding my ipad, calling me, and now sending it back. I never expected to get it back, so thank you Tina and your team. You rock!
-Donna I D.
A passenger of Amtrak - 4/12/2023

Thank you . Fabulous service .
-Frances
A passenger of United Airlines - 4/12/2023

Excellent service along with gratitude for Bellagio's staff.
-Michele M.
A guest of Bellagio - 4/11/2023

A quick THANK YOU !!!!! Very much appreciate the assistance !! I stopped at the AA Lost
-Joseph A Geoghegan, J.
A passenger of American Airlines - 4/11/2023

So happy, so appreciative, Thank You for reaching out to me.
-Starlen T.
A passenger of Air Canada - 4/11/2023

Thank you very much. Greatly appreciated
-MIchael D.
A passenger of United Airlines - 4/10/2023

Happy and grateful for your service.
-sima H.
A passenger of United Airlines - 4/10/2023

It’s outstanding that you offer this service! There’s nothing worse than realizing you left something behind and knowing that it’s not gone forever is a great feeling! Thank you!
-Doreen R.
A guest of Venetian Resort and Expo Lost and Found - 4/10/2023

Very easy process , thank you
-David J E.
A guest of Paris Las Vegas - 4/10/2023

Lost my phone at Sea Tac. Alaska Airlines found it and got it to me immediately. You guys rock!!!!! It is hard to believe how well you ALL did your job for me. THANK YOU a hundred times.
-donna C.
A passenger of Alaska Airlines - 4/10/2023

Yvonne in Denver was very helpful on the phone when I couldn’t do online documents
-Kara S.
A passenger of United Airlines - 4/9/2023

I’m very satisfied with how the situation was handled from the very beginning. Mrs Amy the manager AA was very comforting and made sure that I followed the instructions. She went above and beyond! I truly appreciate it! Thank you so much Bedy R.
-Bedy R.
A passenger of American Airlines - 4/9/2023

Thank you Thank you Thank you!!!!
-Kathi S C.
A guest of Vacation Village at Weston - 4/9/2023

Thank you so much for finding my clothes! I seriously doubted I would ever see them again. I actually lost sleep last night thinking about it. So happy!
-Jerry L.
A guest of Venetian Resort and Expo Lost and Found - 4/8/2023

never thought I would see my e-reader again. Great job
-Catherine Hunter F.
A passenger of Alaska Airlines - 4/8/2023

Thank you so much for finding and mailing my swimsuit! I appreciate the time and effort it took!
-Noelle R.
A guest of Marriott's Waiohai Beach Club - 4/8/2023

Very impressed with your service
-NICK M.
A passenger of United Airlines - 4/8/2023

I'm very impressed and thankful for the CLT lost and found service, particularly their offering to initiate the shipping mid-Friday afternoon to help me recover. The payment solution was very easy to navigate, too.
-Kevin M.
A passenger of Charlotte Douglas International Airport - 4/8/2023

I appreciate this service that you provide, thank you.
-Teresa G.
A guest of The Carriage House - 4/8/2023

Everyone was so helpful and courteous. Thank you so much!
-Tamara L.
A guest of Venetian Resort and Expo Lost and Found - 4/7/2023

Thank you very much for finding and returning my purse. Excellent service.
-Dona S.
A passenger of American Airlines - 4/7/2023

Good job thanks!
-Joshua J S.
A passenger of MTA NYCT Lost and Found - 4/7/2023

Thank you so much . I received the package for my earrings.
-Rosalia
A guest of The Westin Anaheim - 4/6/2023

Thank you for continuing to search for our luggage. The only bump in the road is the passport, which we had to cancel due to identity theft issues, and the cost associated with the replacement. I felt that the cost of the passports would have been forwarded to us as a matter of good faith. Thank you for your efforts.
-Howard M.
A passenger of Royal Caribbean International - 4/6/2023

Thank you so much! I'm amazed that this sentimental item was returned to me. It says a lot about your company that everyone who touched this item took the time to return to me.I really appreciate the commitment to your customers. Bless you all!
-Barbara G.
A passenger of Alaska Airlines - 4/6/2023

Thank you, thank you for finding my Nook e reader! Service was efficient!! Love American Airlines and the excellent customer service
-Judy M.
A passenger of American Airlines - 4/6/2023

I am thrilled that it was found and will be returned so I will patiently wait. I’ll be waiting to get notice of the tracking number. Thank you
-Carla H.
A passenger of Royal Caribbean International - 4/5/2023

Excellent service
-Anne M.
A passenger of American Airlines - 4/5/2023

Lost my sunglasses at the TSA check in. Process to recover them was easy and efficient. Thanks so much for finding them and returning them.
-Rahel C.
A passenger of VMD Security Screening Kansas City MCI  - 4/5/2023

Thank you for your help in finding my iPhone and returning it to me! I cannot tell you how much I appreciate it! Prayers answered!!!
-Diane C.
A passenger of American Airlines - 4/5/2023

Thank you very much
-Nathanael D.
A guest of Oasis at Death Valley - 4/5/2023

Sonia could not have been any kinder, more responsible, or a better representative for United. She went the extra mile trying to protect our computer by boxing it and padding the computer. Thank you so very much, Sonia. Employees like you are valuable to your company. I was ready to never fly United again, you helped me soften my view.
-Evelyn C.
A passenger of United Airlines - 4/4/2023

Package arrived in a well packed box. All items were returned in perfect condition. Thank you for the very quick response to my request!
-Thomas J.
A guest of Resorts World Las Vegas - 4/4/2023

Fantastic support much appreciated
-Timothy D.
A passenger of American Airlines - 4/4/2023

Thank you for sending us more pictures that were lost. I really needed these to remember our trip.
-VALENCIA R.
A passenger of Holland America Line - 4/4/2023

Very efficient and helpful.. Professional
-Wy A.
A guest of Embassy Suites Raleigh Durham Research Triangle Cary - 4/4/2023

Excellent job to contact me and return Samsung tablet I left on the flight
-Eugene L.
A passenger of United Airlines - 4/1/2023

Thank you
-Vivian E.
A passenger of United Airlines - 3/31/2023

I received my lost wallet back in the UK only 4 days after losing it in a UA plane. Thanks all for the great service.
-Keith T.
A passenger of United Airlines - 3/31/2023

Great service, thank you to The downtown grand Las Vegas so much for finding and mailing my lost item! A
-Jane
A guest of Downtown Grand Las Vegas - 3/30/2023

Thank you for your excellent services.
-Raymonde C.
A passenger of Air Canada - 3/30/2023

Thank you for the excellent and speedy help on my lost item. The security team was kind, friendly and efficient.
-Shifra E W.
A guest of Palmer House Hilton - 3/30/2023

Thank you so much for recovering and returning my backpack! I never expected to see it again after I stupidly left it at SFO airport. You made my day!
-Erik F.
A passenger of United Airlines - 3/29/2023

Thank you so much!!!!! I had no idea I had even lost my passport!!!! I’m going through the immigration process and I would have been so lost without it. Thank you thank you thank you.
-Charlotte G.
A passenger of United Airlines - 3/29/2023

Thank you for excellent service and for reaching out to me. I had convinced myself that I had left my $300 sunglasses in Washington DC where I just moved away from. However, they were lost when I arrived in Spokane Airport where I have just relocated to the Coeur d Alene region. Thank you for proactively reaching out to me with my lost item. Thank you, Peggy .
-Kevin M. R.
A passenger of United Airlines - 3/29/2023

This system is very quick and efficient !Thank you so much for finding my lost item and quickly arranging to send it to me !
-Lael F.
A passenger of United Airlines - 3/29/2023

THANK YOU for finding and sending my lost down coat back to me so quickly! It arrived in perfect condition and I am so very grateful to have it back! The whole process from filling out the form, to receiving updates and then tracking information was so helpful and reassuring. I was so sad to have forgotten my new coat behind - so I’m very grateful that kind people found it and returned it to me. THANK YOU! THANK YOU!
-Sara S.
A passenger of United Airlines - 3/29/2023

Thank you so much. I will be waiting for my item
-Betsy S.
A passenger of Princess Cruise Lines Ltd - 3/28/2023

Thank you!
-Paula
A passenger of United Airlines - 3/27/2023

Fully thankful to AirCanada and chargerback for the retrieval of my wallet, thank you
-Luis Felipe R.
A passenger of Air Canada - 3/27/2023

I am just so grateful that my wallet was found. Thank you so much. I am curious to know where it was found. I thought I had left it on the plane when I got off in Harrisburg but it looks like it is being shipped from Charlotte so I guess I lost it there? I am glad that there is this service to help people
-Sherry A Y.
A passenger of American Airlines - 3/27/2023

Thanks so much. This process was incredibly smooth.
-Andrew J.
A passenger of American Airlines - 3/27/2023

I want to thank you for your speedy help in finding my passport. I LOVE RCCL.!!!!
-Henryetta S.
A passenger of Royal Caribbean International - 3/26/2023

You are all amazing, Thank you and have a blessed day. Joe
-Joseph S.
A passenger of American Airlines - 3/25/2023

Efficient
-Donald C.
A guest of Resorts World Las Vegas - 3/24/2023

Great job
-Susan S.
A passenger of Southwest Florida International Airport - 3/23/2023

Thank you for hunting my item and getting it back to me. I'm very pleased with this AA service.
-Jorge R H.
A passenger of American Airlines - 3/23/2023

I got back my iPhone Amazing way of technology and logistics with touch of empathy for customer Awesome service
-kamal M.
A passenger of United Airlines - 3/23/2023

Thank you so much!
-Sophan P.
A passenger of United Airlines - 3/23/2023

So grateful for the help and the friendliness of Kathy! Thank you!
-Lynette S.
A passenger of United Airlines - 3/22/2023

Got my wallet back thanks to your efforts, I’m super grateful, thanks very much! Kudos to the team.
-Erwin P.
A passenger of United Airlines - 3/22/2023

Thank you very much for the quick service!
-James F.
A guest of Harrahs Cherokee Resort - 3/22/2023

Thanks so much, I never thought I could give my wallet back. Truly thankful.
-TINGTING L.
A passenger of American Airlines - 3/22/2023

Bravo! This is a great service. I appreciate the correspondence and the phone call follow up!
-Aiden L.
A passenger of United Airlines - 3/22/2023

Thank you. Received my Kindle back
-Cecilia W.
A guest of Hard Rock Hotel & Casino - Atlantic City - 3/21/2023

Thank you! I’m CERT impressed with your quick service and how quickly you located my item. Thank you so much? My teen will be so happy to get her hoodie back.
-Jayde and Carrie H.
A guest of Golden Nugget Las Vegas - 3/20/2023

I’m thankful it was found. Thank you
-Gene S.
A passenger of American Airlines - 3/20/2023

I had a wonderful experience with D.C. team!! Very Professional!! Thank you so much !!
-Sonja S.
A passenger of United Airlines - 3/20/2023

We are so thank for immense effort to look for our lost item. Kuddos!
-Sheila Dela C.
A passenger of Air Canada - 3/19/2023

I had a wonderful stay and am so appreciative of your staff getting me back my hot spot. I am blessed, and your organization is a blessing
-chad d G.
A guest of Venetian Resort and Expo Lost and Found - 3/19/2023

Thank you sooo much for getting my IPad Pro back to me!! I really couldn't afford to replace it and I don't have a regular computer. I esp. loved the little easily removable luggage sticker you put on it!!! I put it on my fridge and smile everytime I see it. Alaska has always been great for me in service and reasonable in pricing. I LOVE ALASKA AIR!
-Dorcas A H.
A passenger of Alaska Airlines - 3/19/2023

Thank you all for your help. Please give Scott, maintenance worker in Boston Logan, door B104 across from American Airlines Baggage Service, kudos for taking the time to contact me and keep it safe.
-Steve E.
A passenger of American Airlines - 3/17/2023

Your service was awesome. Thank you
-Donna D P.
A passenger of American Airlines - 3/17/2023

You did an awesome job!!
-nancy D.
A passenger of American Airlines - 3/16/2023

Thank you so very much!!!
-Harriet D.
A passenger of American Airlines - 3/16/2023

Great service! I never expected to get back my item or that the request would be taken seriously. Boy! was I wrong! The day the item was found, I was contacted through multiple ways. Awesome. Thank you again!
-Carlos U.
A passenger of United Airlines - 3/16/2023

Thank you for returning my wallet and with everything including cash in it.
-Larry H.
A passenger of American Airlines - 3/16/2023

Huge thanks to the staff that found my laptop and took the time out of their busy day to return it to lost and found!! I really can’t thank you enough. Much appreciated!!Adam S.
-Adam S.
A passenger of Air Canada - 3/15/2023

Thank you so very much
-Alice C.
A passenger of Air Canada - 3/15/2023

thank you for your prompt service!!!!!
-elizabeth O.
A guest of Palm Canyon Resorts (Diamond Resorts) - 3/15/2023

Thank you, thank you for your quick notification of my lost item!!!
-Dorothy L.
A passenger of United Airlines - 3/14/2023

I have received my phone , in its case; I am grateful! Thank you .
-Jolene M.
A passenger of American Airlines - 3/14/2023

Got it thanks!
-Patricia H W.
A guest of Venetian Resort and Expo Lost and Found - 3/14/2023

THANK YOU so much for finding our bag and sending it back with all our stuff in the smallest possible box! Very grateful!
-Joseph L.
A guest of Hilton Grand Vacations Tuscany - 3/13/2023

Many thanks!!!
-George N.
A passenger of American Airlines - 3/13/2023

Thank you folks! My wife was heartbroken over the pictures and memories she thought were lost when we realized her cell phone was missing. Thankfully some kind soul turned it in to lost and found, and the hard working folks in that department id’ed it and got it coming back to us in record time! Thank you all!!
-James B.
A passenger of Southwest Florida International Airport - 3/13/2023

Thank you very much for the prompt response, I very much appreciate it and see that your system works well.
-Keith L.
A passenger of American Airlines - 3/13/2023

Thank you I received my Jacket, I left at the hard Rock Hotel recipe ed it 3-11-23 thank you again
-Christol W.
A guest of Hard Rock Hotel & Casino - Atlantic City - 3/11/2023

Received package! Thank you very much
-Jennie L.
A guest of Harrahs New Orleans - 3/11/2023

You guys are awesome! Found my speaker, shipped it right away!Thank you!
-Scott S.
A guest of Virgin Hotel Las Vegas - 3/11/2023

Thank you for such a quick turn around! I lost my id in Tues outgoing flight. I called Wednesday from across the country, seattle to Tampa, and I had my it in my hand Friday morning in time for my next trip Thank you!!!
-Jennifer D.
A passenger of Tampa International Airport  - 3/11/2023

Thank you so much for returning my hearing aides and charger that I had left behind in the room! May I in some way personally show my appreciation to the member of your staff who turned them in? I am very grateful!!!
-Richard K.
A guest of Westin Kaanapali Ocean Resort Villas - 3/10/2023

I just want express my at most appreciation to all who was involved in locating and down to returning my breathing device. Thank you so much! I'm so glad that I've chosen "UNITED AIRLINES." You guys are the best in what you do.
-Marc M.
A passenger of United Airlines - 3/9/2023

Thank you so much. I never dreamed that my phone would be returned. I wonder how you identified me as owner and got my email. Lavish praise coming when it arrives.
-Rand K.
A passenger of United Airlines - 3/9/2023

Thank you so much for your help. My clothes returned today. Amazingly quick and easy to use - really appreciate your help!!
-Robert G.
A guest of Hilton Los Angeles Airport  - 3/9/2023

I thought my brand new iPad was lost forever and was broken hearted! Thank deeply for continuing to look and finding my iPad. I’m over the moon with excitement.
-Courtney H.
A passenger of American Airlines - 3/9/2023

RE: 2676xxxxx would like to thank you so much for finding my lost kindle !! I prayed
-Maryann P.
A passenger of Charlotte Douglas International Airport - 3/9/2023

Cell phone arrived. Thanks
-Joseph A.
A passenger of American Airlines - 3/9/2023

Thanks so much for the quick response to my query for status on my lost item, a cell phone. I hadn't heard anything for over a month and was hoping it was on the way back to me as there's a lot on the phone I need to do my work. I look forward to future updates. Regards, Gerald
-Gerald M.
A passenger of Celebrity Cruises - 3/8/2023

I received my lost hat from Universal very promptly! Very happy they have a system to help get lost items back even if they've left the area.
-Chrissy O.
A guest of Universal Orlando Resort - 3/8/2023

Amazing service !!! People in charge of my request were kind, polite and very professional.
-Nelly M.
A guest of Fairmont Olympic Hotel - 3/8/2023

Thank you. Item received. I so appreciate all your help
-Eileen D.
A passenger of Alaska Airlines - 3/8/2023

My hiuband and I and the people we have told about my lost phone have been in awe of United. I left the iPhone on the plane at O'Hare on Tuesday. Apple find my phone app identified it as being in O'Hare Terminal 1 I filed a lost item claim with United on Wednesday. Wednesday PM they advised they found the phone. They charged me under $17.00 to ship the phone. This was very gracious as they knew that whatever they charged, I would pay to get my iPhone back. Thursday AM they. advised they shipped it FedEx. Monday (yesterday) my phone. arrived at my house. That is amazing that in five days they took the lost item report, found the item and delivered it to me via FedEx. I plan to keep sharing my experience with others as they need to know that United has the talent to do what it did and the compassion to care enough to actually carry through. Thank you United!
-Karen K.
A passenger of United Airlines - 3/8/2023

Very happy to hear from you! I have left another kindle on a plane (not United) and never heard from them again even after inquiring! Thanks for your service
-Donna H.
A passenger of United Airlines - 3/7/2023

Just terrific response for my lost item , thanks for being so professional and caring for me
-joseph K.
A passenger of Austin-Bergstrom International Airport Lost & Found - 3/7/2023

Thank you SO much for finding my license. Is it possible to tell me where it was found?
-Marsha H.
A passenger of American Airlines - 3/6/2023

Thank you so much for being so helpful, my daughter is so grateful that you found her jacket. I’m impressed and very happy with your service.
-Sandra R.
A guest of Great Wolf Lodge New England MA - 3/6/2023

I am glad that there is a service like chargerback. I will patiently wait for my belongings and be thankful for a service like chargerback. RLR
-Raymond R.
A passenger of United Airlines - 3/6/2023

Thank you so much for doing such a great job. I was on pins and needles until I got my package today! Thanks again!
-Zawistowski J.
A passenger of Royal Caribbean International - 3/6/2023

Thank you for making the process of reporting my lost item fast
-Robin L.
A guest of South Point Casino - 3/6/2023

Thanks for your quick response and finding my IPad.
-Marlein M.
A passenger of American Airlines - 3/5/2023

Excellent system! A friend told me, items are never returned from Vegas hotels; you surprised me! Smooth tracker! Thanks!
-Juana V.
A guest of Planet Hollywood Las Vegas - 3/5/2023

Both Ralph and Barry were great and helped me outThanks Brent
-Brent K.
A passenger of American Airlines - 3/5/2023

Thank you so much for returning my passport to me. Very much appreciated!!!Karen B.
-Karen B.
A passenger of Carnival Cruise Line - 3/5/2023

Thank you for finding my lost item. There were so many memories in pictures that you help me to get back.
-Sid L.
A passenger of American Airlines - 3/4/2023

I cannot say enough about the staff at the Emory Conference Center. I checked out if the Center on 3/2/2023. When I returned to Boston, I realized I left computer equipment behind. I called the hotel and they quickest confirmed that they had the equipment as well as clothing and personal care items I left behind!I spoke with a gentleman whose name I think is Dan. He immediately provided me with the info I needed to have the items shipped to me in Boston. He went above and beyond and took the items to the FedEx location late yesterday evening! I expect to receive the items by 1pm today! That is exceptional service!!Thank you all!Sincerely,Eileen M.
-Eileen M.
A guest of Emory Conference Center Hotel - 3/3/2023

Thank very much.
-Inho S.
A passenger of United Airlines - 3/3/2023

Just wanted to say thank you so much for finding my headphones and returning them to me! That is a big plus for you guys! I thought for sure they were not going to be returned if they were found, it gives me hope in humanity! Thank you again!
-Lisa H.
A passenger of United Airlines - 3/2/2023

Great experience
-Padmaja T.
A passenger of American Airlines - 3/2/2023

Thank you so much for finding my device!
-Suzette B.
A passenger of American Airlines - 3/1/2023

Very impressed by the service re lost and found. Thank you so much
-Kim S.
A passenger of United Airlines - 3/1/2023

Thus far, service has been great. I understand that you get many lost items and can't have a manual way to track/speak with someone, but it would have been nice if I could have talked to someone when i realized I left my item on a plane that was likely still in Phoenix. I could have retrieved it the following morning. That said, I am grateful that it was turned in and the handling, thus far, of my item, has been great.
-David C.
A passenger of American Airlines - 3/1/2023

You guys are awesome!Thank you so much......
-Phil D.
A passenger of WestJet - 3/1/2023

Thanks for all your help.
-Sanyukta S.
A passenger of United Airlines - 3/1/2023

I am very impressed by carnival cruise lines quick lost and found service. Thank you
-Linda L.
A passenger of Carnival Cruise Line - 2/28/2023

Thank you for getting this back to me so quickly!
-JoAnn S.
A guest of Brown Palace Hotel and Spa and Holiday Inn Express Complex - 2/28/2023

So far , excellent service
-Raymond H.
A passenger of Charlotte Douglas International Airport - 2/28/2023

Thank you so much for returning my item!! Appreciate it so much. Awesome to work with this app. Thanks thanks thanks
-Richard F.
A guest of Big Cedar Lodge LLC - 2/28/2023

Thank you for the ease in returning my items.I really appreciate it.
-Terri D.
A guest of Sandcastle Hotel On The Beach - 2/27/2023

Thanks for your help and consistent communications.
-Diane H.
A passenger of American Airlines - 2/27/2023

Excellent work! Thanks! I guess I’ll continue to fly with you guys.
-Manuel C.
A passenger of American Airlines - 2/27/2023

I am grateful for the return of my iPad. I was starting to lose hope but AA came through.
-Thomas R.
A passenger of American Airlines - 2/27/2023

I am very happy with the service and follow thru of everyone at Tampa CC Embassy. Thank you.
-Andrew S.
A guest of Embassy Suites Tampa CC - 2/26/2023

You guys did an amazing job of returning my lost items to me. I was impressed with the professionalism, efficiency
-Brynna L.
A guest of Great Wolf Lodge New England MA - 2/26/2023

I would just like to say thank you very much. The item (a backpack containing personal electronics) was invaluable to me and its prompt return restored my faith in humanity. Not only were the contents recovered, they were carefully individually packed to avoid damage in shipping. Thank you again. Your efforts were well worth the cost incurred for safe return … and for my own forgetfulness.
-Robert W.
A passenger of American Airlines - 2/25/2023

I ‘ve already recived the package with my bag . Everything is ok. Thank you
-Antonio A.
A passenger of Royal Caribbean International - 2/25/2023

Great and efficient help from the team
-Marie G.
A guest of Marriott's Newport Coast® Villas - 2/25/2023

Excellent Service thank you
-Michael H S.
A passenger of Tampa International Airport  - 2/24/2023

Very happy with the system. When I emailed questions, I got a quick answer. Glad we got our bag back.
-Andrew B.
A passenger of Celebrity Cruises - 2/24/2023

Thank you all so very much. You have gone beyond all expectations in locating our memories of a wonderful vacation in Hawaii. We certainly will fly United in the future Your flight crew exceptional- 1st Class !
-Christina S.
A passenger of United Airlines - 2/23/2023

Thanks
-Michael C.
A passenger of American Airlines - 2/23/2023

Thank you SO much for finding and returning my passport!I am very appreciative of your timely response and I wish you to know that each time we fly AA it has always been a very enjoyable experience!We look forward to flying with your airline in the near future as we just recently signed up for your AA credit card!Again, many thanks!Beverly
-Beverly H.
A passenger of American Airlines - 2/22/2023

I want to specifically thank Reggie Walden in Baltimore, MD for all of his exceptionally professional help with finding and returning my lost suitcase. He called me very quickly after I left my bag on the train, and he clearly and efficiently walked me through verifying my bag and e-mailing me all the steps I needed to take to get it back. I wish all customer service experiences were as seamless, pleasant, and professional as the one(s) I had with Reggie. He even called me today after I had already received his e-mails to verify that I had received them. Thank you so much, Reggie. I was dizzyingly anxious about losing my bag, and I’m very grateful to you.
-Andrew M.
A passenger of Amtrak - 2/22/2023

Thank you so much for all your help. It is possible provide the name from the person returned my wallet. I want to say Thank you.
-Maribel
A guest of Universal Orlando Resort - 2/22/2023

Thanks for your kind help. I got my passport in the morning, I'd like to appreciate your kind support.
-Linh
A passenger of United Airlines - 2/22/2023

Nice job. Thanks
-Neal G.
A passenger of United Airlines - 2/21/2023

I worked with Felipe and he was FANTASTIC!! He worked hard and did a wonderful job locating our missing luggage. Was helpful in guiding me through the process of getting the luggage shipped back to my Dad so he could have his important medication!!
-Brenda B.
A passenger of Amtrak - 2/21/2023

My wife and I are so grateful to Alaska Airlines and its representatives for helping to locate our missing item. We especially wish to acknowledge Flight 428 attendant Joel on February 13 for going way beyond the call of duty to assist my wife and her get through extremely difficult circumstances. For that he deserves a medal of honor!
-Joel L.
A passenger of Alaska Airlines - 2/21/2023

I really appreciate you responding to my lost
-Susan L.
A passenger of United Airlines - 2/21/2023

Very straightforward system. It felt secure as well.
-Jessica L.
A passenger of Amtrak - 2/21/2023

You did a great job of recovering my hearing-aid and getting to me via FedEx. Thanks...
-ANDREW S.
A guest of LUXOR Las Vegas - 2/21/2023

I am so excited and very appreciative that you found my IPad. Thank you, thank you, for your help and support to find it and ship it back to me. I will forever be a supporter of flying American Airlines! Andrea D.
-Andrea D.
A passenger of American Airlines - 2/21/2023

So very, very grateful for UA finding my lost phone, contacting me, and getting it sent to me. Everyone I talked to from UA was extremely helpful and professional. Thank you!!
-Ken L.
A passenger of United Airlines - 2/20/2023

With one million thanks to Brian, Bischant,
-Carolyn C.
A passenger of United Airlines - 2/18/2023

Thank you so so much for taking care of this for me. It’s very much appreciated !
-Bobby R.
A guest of Dream Hotel Nashville  - 2/16/2023

I am stunned and thrilled. You made my day! Thank you!!!
-Dana D.
A passenger of American Airlines - 2/16/2023

I found this process extremely easy and so very helpful in locating my lost item. I especially appreciated Eric from security at the New York Hilton in Midtown Manhattan; he was kind, thorough, and patiently answered all of my questions. I received my lost items in the mail within 3 days. Thank you!
-Katy B.
A guest of New York Hilton Midtown - 2/16/2023

I have received my hiking boots. Big thank you to Francisco for all the help!
-Kim W.
A guest of Hilton Miami Airport - 2/16/2023

My item was sent with no problems and it is in same conditions when I lost it!!! Awesome!
-Pau
A passenger of United Airlines - 2/16/2023

I have received my iPhone that was lost in St. Marten when we were on the Celebrity Edge cruise. Thank you very much for the service provided to retrieve it and safely return it to my house. Great job!
-Neit M.
A passenger of Celebrity Cruises - 2/15/2023

The man on the phone was so helpful and reassuring. It was less then 12 hours that my wallet was found and shipped back to me. 5 stars!!!
-Kerry J.
A passenger of Air Canada - 2/15/2023

WOW!! I was amazed at how quickly my purse was returned to me (with all the contents). Thanks for doing an incredible job of finding me
-Noni B.
A passenger of United Airlines - 2/14/2023

Thank you for caring enough to contact the customer who left the product behind. I appreciate your system, locating it and getting it back to me… Maybe my wife won’t lose it next time… Ha ha.
-Travis D.
A passenger of Alaska Airlines - 2/14/2023

I can not thank you all enough in locating and shipping my retainer back. Amazing customer service. Thank you
-Stephanie B.
A guest of The Linq Hotel (Lost and Found Department) - 2/14/2023

Amazing service. From the whole system but particularly from Jay...who made it personal!
-C. A.
A passenger of American Airlines - 2/13/2023

Thank you! U made our day!
-SUSAN Marie L.
A passenger of United Airlines - 2/13/2023

Thank you so very much!Awesome service!!!
-Cindy l C.
A passenger of United Airlines - 2/12/2023

You guy's saved my bacon I was just about to order 2 very expensive fising rods for my husband. I had already gone to the website to order them when you called me to tell me they were found ! Hooray !!
-Siri F.
A passenger of American Airlines - 2/12/2023

Abdul in the Baggage Handling desk was exceptional. He took the time to find my Nexus card and ship it to me. Courteous and professional. Thank you!
-Linda F.
A passenger of Air Canada - 2/12/2023

With the help of the security team at the MOXY Times Square hotel in NYC, and this website, my item was returned to me in just a few days. Once I understood how to populate the lost request to the website, everything else went very smooth. Thank you!
-Chris B.
A guest of Moxy Times Square - 2/11/2023

Thanks so very much for the quick return of my lost wallet with every thing intact.
-Diane
A passenger of Alaska Airlines - 2/11/2023

Excellent customer service. You found our item very quickly. You responded to us very quickly. You gave us. Good options for how to retrieve our item. Everything was available online. It was surprisingly easy task and we are delighted to retrieve our item. Thank you very much.
-Cynthia Towle K.
A passenger of United Airlines - 2/10/2023

You guys are the best. Service was impeccable.
-Edward R.
A passenger of Royal Caribbean International - 2/9/2023

Thank you for your help with my lost laptop. That was great. Thank you again.
-JoAnn H.
A passenger of American Airlines - 2/8/2023

thank you so much for sending back item left in our room your service is very much appreciated
-Jean N.
A guest of Hilton Des Moines Downtown - 2/8/2023

Thank you very much !!
-Mike F.
A guest of Kalahari Resorts - 2/8/2023

Thank YOU AA FOR forwarding my Oasis reader. Received it today. Ps. Never thought I will see it again after leaving it on the plain. Much appreciated.
-Faziah B.
A passenger of American Airlines - 2/8/2023

Thank you SO much!!! I just got my watch back, and appreciate all your help! Cheers, Gayle
-Gayle S.
A guest of Omni Bedford Springs Resort - 2/7/2023

The process for getting my valuable backpack to me was great. Not received yet but ON THE TRUCK! Thank you
-Stanley A.
A passenger of Tampa International Airport  - 2/7/2023

Thank you for sending the check from my lost envelope. Brynn was very helpful! We always choose the Flamingo when visiting Las Vegas! Much appreciated ! James S.
-James S.
A guest of Flamingo Las Vegas Lost and Found - 2/6/2023

Excellent service! I am very pleased.
-Patricia K.
A guest of Cypress Pointe Resort Diamond Resorts - 2/6/2023

Excellent response and service from hotel Housekeeping Manager. Thank you
-GEORGE C.
A guest of The Sawyer Hotel - 2/6/2023

I just wanted to express my sincere gratitude for your handling of my lost item. I received my iPad back yesterday and it was packed with such care. Thank you so very much !!
-Sharon M.
A guest of Hard Rock Hotel & Casino - Atlantic City - 2/5/2023

26347485Many many thanks for the safe return of this mobile phone. We returned from holiday to find the phone safely delivered to our home. The phone contained so many family photos of great importance to us. In fact they were more important than the actual phone itself.We cant thank you enough for your excellent service.Best WishesAnn W.
-ANN W.
A passenger of United Airlines - 2/5/2023

I am so grateful for the recovery of my ipad when I had almost given up hope. Thank you for all the effort.Just for my inquisitive nature, why did it come from Florida?Thanks a million.
-Mercy U N.
A passenger of Carnival Cruise Line - 2/5/2023

I can’t Thank you enough for your help in returning my set of dentures.Thank you again
-David M.
A guest of Excalibur Hotel and Casino - 2/5/2023

I am extremely happy
-Kathy C R.
A guest of Marriott's Newport Coast® Villas - 2/4/2023

Just want to say thanks to the United Denver "lost and found" staff that returned my lost apple watch. It is rare to have a happy ending story like this these days.
-robert S.
A passenger of United Airlines - 2/4/2023

I'm very pleased with the progress in which you help me locate my bag and I'm appreciative thank you much
-Judy
A passenger of American Airlines - 2/3/2023

Went smoothly. Happy to get my deceased husband’s watch back.
-Meredith D.
A passenger of Carnival Cruise Line - 2/2/2023

Excellent service from Sheraton Princess Kaiulani!
-Hoa V.
A guest of Sheraton Princess Kaiulani Hotel - 2/1/2023

Thanks so much for your effort in finding my i pad and sending it back. I greatly appreciate it.Margaret Payne
-Margaret P.
A passenger of Alaska Airlines - 2/1/2023

This is amazing! I didn't even know this service existed and now I'm getting my lost Kindle back. Thank you!!
-Kellye Bowman B.
A passenger of United Airlines - 1/31/2023

Thank you for locating my laptop! I had been checking Southwest lost and found with no luck. I just happened to find KCI security screening lost and found and you responded the next day! Deb
-Deb J.
A passenger of VMD Security Screening Kansas City MCI  - 1/31/2023

Thank you for finding my item
-Peter R.
A passenger of WestJet - 1/31/2023

I want to thank you for such a quick response, plus actually finding my lost item. Communication was excellent and I look forward to getting my lost item back this week, since I have already received a tracking number from FedEx
-Jeffrey G.
A passenger of United Airlines - 1/30/2023

Amazing service. Thank You!!
-Paul L.
A passenger of Air Canada - 1/30/2023

Thank you, extremely efficient
-Hari R.
A passenger of United Airlines - 1/29/2023

I have received the items that I left in my hotel room, Thank you for locating and sending them to me.
-John C.
A guest of Paris Las Vegas - 1/29/2023

Very good service thanks
-Rafael A.
A guest of Resorts World Las Vegas - 1/28/2023

Awesome customer service. The team all worked together to find my lost item, kept me updated, and now my shawl is being returned.A Very Happy Customer!!!
-Jacquelyn Mason M.
A guest of La Cantera Resort & Spa - 1/27/2023

Difficult to actually talk to someone, but once I’d and explained where we tracked it from and to. Lydia contacted someone with my information and they found it within minutes. To our relief, everything was still together. All the credit cards and Id’s as well. Very stressful week on vacation not knowing if it would be recovered. Thanks to all involved at American Airlines and DFW employees. It is good to see there are still decent people in the world.
-Greg V.
A passenger of American Airlines - 1/27/2023

Grateful for your solidarity and responsibility of the airline
-Sergio M.
A passenger of United Airlines - 1/27/2023

Can't thank you guys enough Very professional help
-DENNIS C.
A passenger of American Airlines - 1/27/2023

Thank you for working on this so quickly!
-Barry H.
A guest of Venetian Resort and Expo Lost and Found - 1/27/2023

First of all, I am amazed at that my lost item was located within a day and that I was contacted immediately with options for receiving my item. I was further impressed with the ease of the return process.
-Jeffrey D.
A passenger of American Airlines - 1/27/2023

Very impressive system for handling issues like this. Item received at my home yesterday. Thanks
-robert j pink J.
A passenger of United Airlines - 1/27/2023

I received my Kindle back I appreciated the way to United Airlines we’re so prompt and efficient and was able to get my phone back excuse me my Kindle back at a reasonable cost and time frame
-Ann’s P.
A passenger of United Airlines - 1/26/2023

Fast, friendly and extremely helpful!! Amazing service at returning my lost drivers license.
-Katherine B.
A guest of Monarch Casino Resort Spa - 1/26/2023

I am so impressed!!! I hadn't noticed that my item was missing for two days after returning from my trip. You did locate my lost item within two days of filling out the online form. Very good communication, prompt service, thank you!!!
-George M.
A passenger of United Airlines - 1/26/2023

I wanted to thank American Airlines, lost and found department for their prompt retrieval of my item. I left behind on a flight. Their communication follow up and follow through has been impeccable. Thank you so much.
-Terri V.
A passenger of American Airlines - 1/25/2023

We received our IPad today! Thank you so much for your very efficient help with the IPad! Bill
-Jackie H.
A guest of Wynn Las Vegas - 1/25/2023

My son, a minor, Ivan Pueyrredon lost his passport in the plane. I called United and talked ro a lady whose name was Argentina. I have no words of gratitude to her kindness and helpfulness . She was awesome
-Marcos P.
A passenger of United Airlines - 1/24/2023

Thank you Thank you Thank you!!!
-Robert F.
A passenger of United Airlines - 1/24/2023

OUTSTANDING JOB. THANK YOU SO MUCH.
-JOE p I.
A passenger of Hawaiian Airlines - 1/23/2023

Thank you
-Ken M.
A guest of LEGOLAND Castle Hotel - 1/23/2023

I truly appreciate how great American has been in helping me retrieve my computer. I had so many personal documents and photos on there that I would have been devastated if I lost. This process was seamless and wonderfully easy. Thank you for all of your help. This has reinforced my brand loyalty to American Airlines!
-Julie S.
A passenger of American Airlines - 1/23/2023

Thank you Emily and your whole team. You guys are amazing. Saved me this time! And not mention the rooms were perfectly clean. Thank you again. Andrew
-Andrew H.
A guest of Embassy Suites by Hilton Oahu Kapolei - 1/23/2023

You are awesome! My lost boots were shipped to me pronto, and I really appreciate it! The process was very easy for me, and I find it amazing how well it all worked. Thank you so much. Nancy
-Nancy W.
A guest of Embassy Suites Crystal City - National Airport - 1/23/2023

Thank you for finding my Ipad. I had given up but was glad you didn't give up and found it.
-Brian B.
A passenger of United Airlines - 1/23/2023

Thank you for retrieving our keys and sending them out to us!
-Debbie D.
A guest of LUXOR Las Vegas - 1/23/2023

Thank you to whoever turned in my important documents and to United for letting me know right away
-Nora B.
A passenger of United Airlines - 1/23/2023

Thank you for a update!! I just hadn’t heard anything since 1/14 and was worried.
-Penny R.
A passenger of Royal Caribbean International - 1/23/2023

Liz your United Airlines was very nice and helped me greatly!!!
-Debby C.
A passenger of United Airlines - 1/22/2023

A big thank you to whoever found my phone! Also my sincere thanks to the JAX personnel who provided information to have my phone shipped to me. Everyone I spoke with was courteous and helpful.
-Alice A.
A passenger of Jacksonville Aviation Authority - 1/22/2023

Thank you for keeping me updated all the way through!
-Kathy L.
A passenger of American Airlines - 1/22/2023

Very good service and efficient
-Lasse B.
A guest of Grandview at Las Vegas - 1/22/2023

So very impressed with this service! My items forgotten in the hotel room were efficiently returned to me days later via FedEx. Many many thanks to you!!
-Helen D.
A guest of Bellagio - 1/21/2023

Outstanding customer service.
-Maria R.
A passenger of Aéroport de Montréal-Trudeau - Opsis services aéroportuaires - 1/21/2023

Thanks! Good job! I received my electronic toothbrush promptly
-Antonio S.
A guest of Yosemite Hospitality | Aramark L&F - 1/20/2023

Prompt response and return
-Lita L.
A passenger of Alaska Airlines - 1/20/2023

Proactive, quick response, and follow through. Excellent service.
-J. B.
A guest of La Cantera Resort & Spa - 1/19/2023

Thanks for finding my lost stuff.
-Liana K.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 1/19/2023

I want to thank the whole team at Cal Lodge Security Office at Heavenly. I lost my phone and everyone there was extremely helpful and went above and beyond to help me. Thanks to two Matts, George and Steve for making this a pleasant experience. I just got my phone back a day earlier!!!
-Alexander G.
A guest of Heavenly Security - 1/19/2023

Thank you for your prompt response. Special thanks to Wendell Woodfin for replying and taking care of my Kindle right away.
-Maria Angelica M.
A guest of New York Hilton Midtown - 1/18/2023

Thank you for your response. Please let me know when you ship the item. Peter B.
-Peter B.
A passenger of United Airlines - 1/18/2023

what to say apart that you and alaska airline have been extremely helpful and quick !! thank you so much for your help ! MERCI
-Delarre Q.
A passenger of Alaska Airlines - 1/18/2023

Received my iPad back today! Thank you, thank you for GREAT service!!
-Maryanne G.
A passenger of Alaska Airlines - 1/17/2023

I couldn't be more please with the courtesy, efficiency, and helpfulness of the Lost and Found staff.
-Connie F.
A passenger of Tampa International Airport  - 1/16/2023

Excellent customer service and support. Thank you!
-Sergio K.
A passenger of Air Canada - 1/16/2023

Very grateful for the help of American Airlines finding my wallet. Major bummer when it was lost. Each individual on along the journey was helpful. THANK YOU!
-Chad D.
A passenger of American Airlines - 1/16/2023

My thanks and appreciation to Jorge who assisted me Saturday evening. He was professional, helpful and reassuring. Thank you so much Jorge!
-Jeanette
A guest of Hilton Conrad Los Angeles - 1/16/2023

Katrina at American Airlines Lost and Found Chicago OHare was so professional and friendly and helpul. Thank you Katrina.
-Emma Jane B.
A passenger of American Airlines - 1/14/2023

Received my lost piece of jewelry and am so happy I used your service. Very easy to use and I could not be more happy. Thank you so much.
-Sally L P.
A guest of Embassy Suites Orlando Airport - 1/13/2023

Thank you for your help in getting my articles back.
-Todd H.
A guest of Marriott's Shadow Ridge - 1/13/2023

Amazing service. Never expected to have my iPad returned. So rare to find such honest people. Thank You
-Tobias R.
A passenger of American Airlines - 1/13/2023

Thank you so much for locating and returning my iPad!!! I thought it was gone for good, but due to your quick response and steady pursuit. I have it back with me at home. Thank you so much!!!!
-Carol B.
A passenger of United Airlines - 1/13/2023

Everyone was very helpful….soon as I call for my missing item I got a call back in less than 20 minutes also Pete Miss from smoky mountain resort was really helpful too. Thank you guys so so much.
-Keyana A.
A guest of Westgate Smokey Mountain - 1/13/2023

Britney was wonderful to work with in getting my iPhone back. She was friendly and professional. From the first contact on the telephone and the following emails, she was fast and efficient. Thank you Bahah Mar for your assistance.
-Jeri F.
A guest of Baha Mar - 1/12/2023

You guys did a great job solving my cold case. I didn’t think I would ever see my iPad again. I am a faithful client of yours for life.
-David D.
A passenger of American Airlines - 1/12/2023

Thank you. Look forward to receiving briefcase
-Michael L.
A passenger of American Airlines - 1/11/2023

Your representative was fantastic, fast, professional response and resolution to a problem I created! Thank you!
-Roy C.
A passenger of United Airlines - 1/11/2023

I could not be more pleased with the whole process. When I got home and realized that I had left this computer at the charging station I had absolutely no inkling that I would get it back. I contacted all of the security folks, Port Authority etc. As I was filling out the forms for United Airline I figured I was wasting my time. I am so grateful that UAL and Chargerback have created this system and will be forever happy to relate my experiences with others about the great experience I have had with you. Thank you so much, Bob H.
-Robert Dale H.
A passenger of United Airlines - 1/11/2023

Thanks for your quick response to the phone I left behind. It was greatly appreciated. Been my work phone I was at a lost. This is why I fly American
-Thelma T.
A passenger of American Airlines - 1/11/2023

I received my lost keys for my cars and house in the mail. Just want to thank all the people working on this task. I really appreciated the efforts you put. Thank you so much.
-Jung-Tai Joseph P.
A guest of Venetian Resort and Expo Lost and Found - 1/11/2023

Wow.... working with the front desk at HGV Flamingo and then security -- everyone was wonderful! I forgot quite a few items that I left in the drawers of our room (1xxx). A thanks should also go out to housekeeping since they found everything that I left behind! Kudos to all of you -- my chargerback box of items arrived today as promised. Thank you, thank you, thank you so much!!! You guys have increased our opinion of Hilton Grand Vacation employees and we certainly look forward to staying again in the future.
-Amy A.
A guest of Hilton Grand Vacations Club at The Flamingo - 1/9/2023

I thank your prompt service by finding my ID cards lost in the airplane.
-Milton S.
A passenger of American Airlines - 1/9/2023

My item was found! The gentleman I spoke with around noon today at DFW Lost and Found couldn’t have been nicer. He was so helpful and courteous. He is the kind of employee every company wants to have. Thank you again.
-Shirley T.
A passenger of American Airlines - 1/9/2023

Thank you so much for finding our item and sending it to us. We really appreciate the great customer service!
-Ryan A.
A guest of Hilton Grand Vacations at Seaworld - 1/9/2023

You guys are terrific. Thanks so much. You’ve made my year!!
-David D.
A passenger of American Airlines - 1/9/2023

Got my item back. Staff was quite professional.
-Randy
A passenger of Alaska Airlines - 1/7/2023

You guys were absolutely amazing! I immediately filled out a Lost and Found Claim with the Police; but then when I found your AA Lost and Found form on Tuesday, Jan. 3rd, I filled it out. 3 days later and you found it!! I am so relieved!!! Thank you so very much!! I will tell others about this great experience!
-Bryan C.
A passenger of American Airlines - 1/7/2023

I got them in the mail yesterday, thanks so much , Larry B.
-Larry B.
A guest of Golden Nugget Las Vegas Security L&F - 1/6/2023

Very grateful for the consistent communication in getting my item back.
-Taylor W.
A passenger of American Airlines - 1/6/2023

This is a modernized and secure process to allow guests to receive items that were misplaced during a stay. I was surprised who effortlessly I was able to verify my address and pay for the return of my lost item.
-Cleveland E.
A guest of Hilton Garden Inn Midtown - 1/6/2023

Thank you for finding the ring that we left behind. You guys are awesome! Mahalo!
-MARIA CHERRYL J.
A guest of Hilton Hawaiian Village - 1/6/2023

Thanks because I got my IPhone .
-Joseluis G.
A passenger of Sun Country Airlines - 1/5/2023

The lost and found procedure was efficient. Shipping with FedEx was a little steep cost wise. I would have been fine with USPS normal delivery.
-Orlando S.
A guest of Hilton Grand Vacations Club The Elara - 1/5/2023

Thank you so much for working with us to locate our cell phone. It was less than 30 days old and we lost it in the Denver airport.Your staff was very courteous. Thanks again.
-Darrell S.
A passenger of United Airlines - 1/5/2023

Thank you so much for finding my husband Phone and sent to us . We just received today.Thanks for all your help. We will see you again
-Jung K.
A guest of Marriott's Desert Springs Villas - 1/4/2023

Thank you very much for your time and dedication to this. Also, we thoroughly enjoyed our flights to Miami and Antigua with great service and NO delays!!!
-Justin M.
A passenger of American Airlines - 1/3/2023

You are wonderful!!!! Finding my Kindle
-Susan D.
A passenger of United Airlines - 1/3/2023

Thank you so much for finding and taking care of this for us! Great service!
-Erin D.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 1/3/2023

Thank you responding to my request and getting my medication back to me. Have a great New Year.
-Gene A K.
A guest of Excalibur Hotel and Casino - 12/30/2022

I have to say I think her name is Thelma from securities.. she recovered my lost and found and was so pleasant to speak with. We enjoyed our stay as always at Hard Rock. Thxs again for all your help regarding this matterLoraine Nicosia
-Loraine N.
A guest of Hard Rock Hotel & Casino - Atlantic City - 12/30/2022

thank you i received my item
-stephen M.
A guest of Legacy Vacation Resort - Kissimmee - 12/29/2022

good service
-nguyen N.
A guest of Venetian Resort and Expo Lost and Found - 12/29/2022

Very helpful in retreaving our item that was forgotten.
-Melissa C.
A guest of Kalahari Resorts Sandusky - 12/28/2022

Thank you so much for returning my bracelet. It meant so much to get it back as it is very sentimental to me. It would have been very easy for someone not to turn this in. Many thanks to everyone involved.
-Karen B.
A passenger of VMD Security Screening Kansas City MCI  - 12/28/2022

I am so very grateful to have my lost purse returned! I sincerely wish to thank anyone involved with the return. In fact, the only thing wrong with this process is how impersonal it is. For 6 years I did volunteer work at a state park and was involved with dozens of lost items - in fact I re-wrote the lost and found policy for a state park in Florida. There is nothing better than the relief and joy of having an important item returned [or being involved with the return and seeing it!]. I hope you can pass along gratitude, and happy new year!
-Joyce M.
A passenger of United Airlines - 12/27/2022

Great customer service! I don’t remember the ladies name who called me; but she was wonderful!! Merry Christmas!!
-Sally M.
A passenger of United Airlines - 12/24/2022

Thank you so much for sending my drivers license
-Heather P.
A passenger of American Airlines - 12/24/2022

Very much appreciate getting my item back! Thanks so much
-Josh S.
A passenger of Air Canada - 12/23/2022

This is the second time my husband or I has left an electronic item behind on the plane and both times United has responded promptly and positively. Thank you so much for your attention and help. Much appreciated.
-Karen R.
A passenger of United Airlines - 12/22/2022

The best customer service I've ever had. I really got a sense that they genuinely cared!
-Richard C.
A passenger of Charlotte Douglas International Airport - 12/22/2022

I really appreciate you finding my headphones. I was really disappointed when I realized I left them on the plane. Thank you for taking care of this for me.
-Patrick H.
A passenger of United Airlines - 12/21/2022

Thank you so much for all of your help in finding my wallet - I really appreciate it and am so sorry for the inconvenience!
-John M.
A passenger of American Airlines - 12/21/2022

The assistance rendered in getting me through immigration, security and on to my connecting flight was amazing and much appreciated. Responding so quickly to my lost and found report was equally amazing and appreciated, and a great relief. Thank you
-Greg F.
A passenger of American Airlines - 12/20/2022

I was surprised to find my luggage on my doorstep so soon. RC notified me on 12/16 my luggage was here on the 12/18 a Sunday.
-Connie G M.
A passenger of Royal Caribbean International - 12/20/2022

Thank you very much and Happy Holidays!
-Mara A.
A passenger of American Airlines - 12/19/2022

Thanks so much
-Pfarr H.
A passenger of American Airlines - 12/19/2022

A hearty Thank You to all involved in getting this laptop back to me - TSA and airport police at OMA and Cassandra (American Airlines) and the airport police at CLT. So impressed!
-Jen L.
A passenger of American Airlines - 12/19/2022

I am impressed by your service so far. My item’s pick up is scheduled for tomorrow but, I want to say: “Thank you” for finding it in Chicago and shipping it to me in Seattle. I want to believe it is my lost lap top. Wait
-Andre N.
A passenger of United Airlines - 12/17/2022

Thank you I received my charger
-Imikigwe N.
A guest of Jamaica Bay Inn - 12/17/2022

American Airlines gets an A for this one. Despite the difficulty of locating a lost item so small as a kindle, AA continued to provide updates searching for my device. After less than two months, AA found my device and quickly communicated to me that it was found and gave a very easy link to get it shipped to me with minimal effort on my end. I’m already an AA select flyer but this furthered my belief in them and I am extremely satisfied with their service. Here’s to you AA!
-Daniel R.
A passenger of American Airlines - 12/16/2022

Very pleased that it was found and that I was called. Will be even more happy when it is delivered.
-Evan L Lehman M.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 12/16/2022

Quick service great communication thanks for the help in solving the whereabouts of my wallet
-Larry B.
A guest of Busch Gardens Williamsburg - 12/16/2022

Extremely impressed on your time to take care of this matter
-Seth R.
A passenger of Sun Country Airlines - 12/16/2022

Thank you, Alaska Airlines! You guys are amazing. I lost my AirPod case, filed a loss report, you guys found it, you guys returned it. I’m very grateful for this small service you provided. Very impressive and much appreciated.
-Jim L.
A passenger of Alaska Airlines - 12/16/2022

Received item Great service from all involved Thanks again
-John O.
A guest of Bellagio - 12/15/2022

Thank You for recovering the lost iPad.
-Gerald A.
A passenger of Hawaiian Airlines - 12/15/2022

I am very impressed with, and thankful for, the attention given by American Airlines to finding my lost phone, and returing it to me in a timely manner.
-Paul M.
A passenger of American Airlines - 12/14/2022

Thank you so much for finding my lost item. I am so impressed with your service and the efficiency of the whole process. Thank you so very much once again, I am so grateful that the item was found.
-Debbie M.
A passenger of United Airlines - 12/14/2022

I truly appreciate all the effort and the honesty that lead to my company phone return. I will be a prompter of you airlines and it's people.
-Noel B.
A passenger of United Airlines - 12/14/2022

I received my lost item today. Thank you for sending it.
-Brad S.
A guest of Denver Performing Arts Complex - 12/14/2022

Extremely appreciative of your informing me of my lost item and the return of same. Thank you.
-Roseann
A passenger of United Airlines - 12/13/2022

excellent service on returning my lost item, many thanks,
-Sergio M.
A passenger of United Airlines - 12/13/2022

Thank you very much for helping me recover my lost passport on American Airlines flight!
-Kevin H.
A passenger of American Airlines - 12/13/2022

You were awesome! So pleased with how quickly you recovered my lost keys and contacted me. Couldn't be more pleased. Reallt effective process.
-Steven G S.
A passenger of American Airlines - 12/13/2022

Thank you for finding my wallet and returning to me. Your service is excellent and I am so grateful to fly on AA. This is the only carrier I prefer to fly with! Excellent service!
-Chidtrapol Y.
A passenger of American Airlines - 12/12/2022

Everyone I spoke with at Delta and the Police Department were so nice and kind and friendly, losing an item is never fun but they made it a pleasant experience to get it returned.
-Jenna K S.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 12/12/2022

This was a very efficient service and I can't believe how fast my item was found and shipped back to me. Thanks!
-Miro
A guest of Moxy Chelsea - 12/10/2022

Great job returning my left behind IPad, can’t live without it, amazed I left it on the plane, was delivered promptly,Thank you
-Paul N.
A passenger of Air Canada - 12/10/2022

THANK YOU! I'm so pleased to have the Bose headphones and my iPod returned! Know that the iPod has recordings of my final choral/orchestral concerts that are dear to me, including this Hallelujah! from Messiah, a song very appropriate for the season and for my gratitude. We have been with United for decades.
-Charles S.
A passenger of United Airlines - 12/9/2022

THANKYOU for taking the time to lets us know you found my husbands phone on the airplane...We are happy and a Big Thankyou for sending it to us..We appreciate Linda at United Airlines as well as all people involved! Happy Holidays to All:))
-Judith H.
A passenger of United Airlines - 12/9/2022

Received our key fob, Thank you so much.
-Terry Y.
A passenger of Carnival Cruise Line - 12/9/2022

Thanks
-Maria O.
A passenger of American Airlines - 12/8/2022

All I can say is I'm so Thankful to everyone that helped in returning my Ipad. I never thought I would see it again! Thank you so much for everyone who helped return this back to me!
-Sandra P.
A passenger of Carnival Cruise Line - 12/8/2022

I wanted to thank American Airlines Lost and Found specifically to Mohammad B. and his team to found and contacted me regarding my lost phone. I really appreciate your help :). God bless you all!
-Julie D.
A passenger of American Airlines - 12/8/2022

I'm very impressed with the service thank you!
-Edward B.
A guest of Flamingo Las Vegas Lost and Found - 12/8/2022

Thank you so very much for finding my passport and notifying me! I really really appreciate it and am now an even bigger fan of United!!! Have a wonderful holiday!! All my best!
-Victoria B.
A passenger of United Airlines - 12/7/2022

Thank you for contacting me.I'm waiting for the arrival of my baggage.Best regards.
-KAZUO K.
A guest of Hilton Hawaiian Village - 12/7/2022

I would like to thank everyone that was associated in finding and retrieving my granddaughter’s cell phone from the cheetah hunt ride. The phone was lost on the ride Sunday night at 8:40pm, we got off the ride and filed the report with the ride employees. Since they couldn’t do any until the park closed, we left and headed home on for the east coast of Florida . The staff at the lost and found department called us the next day around 3:00pm saying that they had retrieved her phone and asked how they could get it back to use. I was greatly amazed at the speed and professional manner in which this was handled. As a very grateful grandfather, I thank everyone involved for getting my granddaughters phone back to her. Once again thanks to all the staff at Busch Gardens Tampa !!!!! You guys rock !!!!
-Doug S.
A guest of Busch Gardens Tampa Bay - 12/5/2022

This was our 2nd stay at your hotel and was a outstanding experience. Thank you for handling everything so promptly.
-Randy S.
A guest of Hilton Los Angeles Universal City - 12/5/2022

Thank you so much for returning my phone.It must have dropped out of my bag on the plane.Thank youPatty
-Patty M.
A passenger of United Airlines - 12/4/2022

Thank you so much for finding my wallet!! Darren C.
-darren C.
A passenger of American Airlines - 12/3/2022

Absolutely spectacular service!! 10 out of 10! Highly recommended!
-David M.
A passenger of American Airlines - 12/3/2022

Made getting my lost item returned easy as can be.
-susan S.
A guest of Omni Bedford Springs Resort - 12/3/2022

Thank you for finding and shipping my iitem. Your service is a lifesaver!
-Diana L.
A passenger of American Airlines - 12/3/2022

THANKYOU SO MUCH FOR TRACKING MY PHONE!!
-WENDY C.
A passenger of United Airlines - 12/2/2022

Ken and John were wonderful and professional.Helped resolve the shipping of my lost item immediately.Fabulous representatives for the Wynn Hotel.
-ileana T.
A guest of Wynn Las Vegas - 12/2/2022

Fabulous thank you hugely
-mark S.
A passenger of United Airlines - 12/1/2022

Thank you for finding my dad's missing items! He was thrilled to get them back and to not have to pay $300 for a replacement charger for his hearing aids. We appreciate the job well done!
-Jennifer Sasaki B.
A passenger of Air Canada - 12/1/2022

Thank you! My wife’s toilet kit arrived at our friends house. We appreciate your help.
-Alan T.
A guest of Hilton Oakland Airport  - 12/1/2022

Thank you for the prompt return of my computer.It was such a wonderful thing to have it returned to me.You are great!
-Bettina B.
A passenger of United Airlines - 12/1/2022

Thank you so much for your help. I'm so glad I didn't get my identity stolen.
-Jacob C.
A passenger of American Airlines - 12/1/2022

Thankyou so much great service and help
-valeria B.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 11/30/2022

Can’t thank you enough for finding my wallet and it’s contents. I appreciate your honesty . I also appreciate you contacting me.
-Jerome Y.
A passenger of American Airlines - 11/30/2022

So impressed that you followed up on this and that the Kindle will be returned!!
-Kathleen D.
A passenger of Air Canada - 11/29/2022

Unfortunately You did not find my phone!!!! But THANKS to Mike and Brian at JFK Terminal 8, who personally contacted me, I now have my phone back!!!!
-Rebecca M.
A passenger of American Airlines - 11/29/2022

I want to thank you for your EXCELANT Service in finding my lost item. Your the best.I love to fly United AirlinesThank you again and Happy HolidaysLeoKeefer
-leo K.
A passenger of United Airlines - 11/29/2022

Thank you so much for returning my kindle. I did not expect to ever see it again! Wish I could thank the person who turned it in to Lost and Found but I’m sure that would be hard to do. I received it today and am reading it right now! Thank you again!!
-Wendelyn F.
A passenger of United Airlines - 11/29/2022

Thanks for the prompt return of our lost item!Also a thank you to the Venetian Hotel.
-Susan B.
A guest of Venetian Resort and Expo Lost and Found - 11/28/2022

Thank you for searching for my tablet, which I had left on a flight from Chicago to Boston last week. Not only did your staff find it, they arranged for shipping back to me the very next day. In this day and age, when good customer service can be hard to find, your staff's efforts really stood out. Thank you - I truly appreciated it!!
-Noel G.
A passenger of American Airlines - 11/28/2022

Thank you American Airlines for finding and returning my laptop. Amazing job!
-Tomasz P.
A passenger of American Airlines - 11/28/2022

Thank everybody involved.
-Lynette H.
A passenger of United Airlines - 11/25/2022

Thank you for this service.
-Lynette H.
A passenger of United Airlines - 11/25/2022

The item was found and delivered safe to my home.Thanks
-Irma I.
A passenger of Royal Caribbean International - 11/25/2022

Thank you for retrieving my item. I am waiting for it’s safe return.
-Toni M.
A passenger of United Airlines - 11/25/2022

They were very helpful and found my keys
-Stacie H.
A passenger of United Airlines - 11/23/2022

I want to say thanks to the folks that helped me. The lady in lost and found was very nice and caring. Last night a gentleman named Hunter T. went way out of his way and even searched the gate area to try to find my wallet. Thanks to all! Happy Thanksgiving!
-Dave L.
A passenger of American Airlines - 11/23/2022

Thank you very much! Great service and result.
-Hemmer
A passenger of American Airlines - 11/21/2022

Got it!! Many, many thanks!!
-Donald B.
A passenger of United Airlines - 11/21/2022

Great service - very efficient, renewed my faith in finding lost articles on airlines !
-Ian F.
A passenger of United Airlines - 11/21/2022

Thank you to Myra! She went above and beyond to get my belongings back to me. She rocks!!
-andrea G.
A guest of Harrahs Las Vegas - 11/20/2022

Excellent service when contacting me and helping me to have back my lost item. Thank you very much! Keep on with the honesty and great work!
-Fernanda Bayo R.
A passenger of Air Canada - 11/19/2022

Thanks for a great information all though the times my packages were found and shipped thanks for your professionalism thanks to Royal Caribbean Great job thanks a million
-Doric B.
A passenger of Royal Caribbean International - 11/19/2022

My sincere appreciation and thank you to everyone who helped to return my blue bank deposit bag! Security helped locate my bag when I called in that I had left it locked in my room safe when I left, lost and found contacted me by phone to help me get through the process of mailing the bag to me. It arrived today safe and sound 1 day early. My thanks again to the fine people who work at Harrah's Laughlin!
-Robert K.
A guest of Harrahs Laughlin - 11/19/2022

Thank you very much!
-john d S.
A passenger of United Airlines - 11/18/2022

I can not say enough about how impressed I am about the kindness and caring of the Air Canada staff in relation tou lost laptop. Émeu one I talked to was attentive, heard everything, were empathetic and led me to believe there was a chance they would locate my laptop! And they did!!!! Thanks a million times!
-Karen K.
A passenger of Air Canada - 11/18/2022

Diane was great helpAs was Remy Francisco from beaches
-Kevin D.
A passenger of Southwest Florida International Airport - 11/17/2022

Yay! I am so happy my lost item has been found and being returned to me. thank you!
-helen P.
A passenger of American Airlines - 11/16/2022

I am so very appreciative of how this was handled. I've always been loyal to American Airlines and it was such a pleasure to hear I would be able to get my laptop back with very little hassle. Thank you American Airlines!!! I will absolutely continue to fly with you going forward!!
-Karen D.
A passenger of American Airlines - 11/16/2022

My wife is so pleased that you found her AirPods! We cannot thank you enough! It reaffirmed our belief and loyalty to AA and in a positive outlook. We get so much negative news these days about people being unkind to each other. Your act of kindness was so uplifting and refreshing. Thank you! You really made our day! Thank you!
-Sidney K.
A passenger of American Airlines - 11/15/2022

Thank you Louis Armstrong staff (Mr. Jonas ) found my phone and return to lost and found. The staff is extremely responsive, and I got my phone back next day air. Thank you so much for your integrity.
-Thao V.
A passenger of Louis Armstrong New Orleans International Airport - 11/15/2022

The representative in lost and found at JFK who just helped me was incredibly helpful. I can't tell you how relieved I am to have been able to talk to a real person who stayed on the phone with me until my daughter's lost laptop was in his hand, through the shipping forms and shipping payment, until the end of the whole transaction. He was patient, helpful, and so nice. Thank you!
-Laura S.
A passenger of American Airlines - 11/15/2022

I am so thankful and Impressed by your process. At a time when bots and service levels go down this is an incredibly heart warming symbol that you have processes that work and people who care. Thank you.
-Eric E.
A passenger of American Airlines - 11/14/2022

Thank you!
-Lori H.
A passenger of United Airlines - 11/14/2022

Greatful to Andrew for taking control of this situation and getting my clothes headed back to me. He was most helpful. Mike
-Mike D.
A guest of Omni Mount Washington Resort/Bretton Woods Ski Area - 11/14/2022

Wonderful service at the Lost and Found Department
-Beatrice B.
A passenger of Allegiant Travel - 11/13/2022

I never expected that I would get my iPad back that was left in a bin going through security!! I am shocked to have had my call answered and for so quickly getting the link to report my item missing . On top of that the response the same day that it was there. Already shipped! Thsnkx so much to the security person working in terminal 4 on 11/8 at 7:30 in the morning for picking it up and turning it in
-Pamela R.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 11/11/2022

Awesome customer service - from 3 different employees!
-Karla C.
A passenger of Amtrak - 11/11/2022

Wow what amazing customer service and just plain good business. I my passport fell out or my pocket as I was running to make my next flight. Filed a report with not a ton of hope really that my passport would be found bc its such a big airport! They found my passport and are going to send it to me!!! Amazing DFW! BIG love
-alexander h M.
A passenger of American Airlines - 11/11/2022

Thank you for the superb service. All the best.
-John A.
A passenger of United Airlines - 11/11/2022

I want to thank Tracey and Andrea in the Lost and Found Office in Union Station. They were instrumental in getting my iPad back to me and I'm deeply grateful.
-Elizabeth
A passenger of Amtrak - 11/10/2022

Thank you Celebrity!!!
-Ellen B.
A passenger of Celebrity Cruises - 11/10/2022

Thank you very much!
-MICHAEL S C.
A customer of Dollar Car Rental Seattle - WA - 11/10/2022

Wonderful job. Very efficient. Thank you. Joy Noven
-Joy N.
A passenger of United Airlines - 11/10/2022

Quick, easy to use, received lost item so fast! Much appreciated!
-Tara P.
A guest of Renaissance Hotel St Augustine - 11/9/2022

Thank you
-Jason B.
A passenger of American Airlines - 11/9/2022

Thank you very much for the prompt recovery and delivery of my iPad! Greatly appreciated :)
-Robert J. S.
A passenger of United Airlines - 11/9/2022

He was very professional and helpful.
-George M.
A passenger of American Airlines - 11/8/2022

Thank you for finding and returning the jacket I left on the plane. I appreciate it.
-Vickie W.
A passenger of United Airlines - 11/8/2022

The team of American Airlines' personnel / staff was extremely helpful in retrieving my left behind laptop. As a hospital employee, losing a laptop that may compromise Patient Health Information (PHI) is a serious thing. Ryan Kohler and his team at the American Lounge treat everyone personally and professionally. I appreciate the fast response in retrieving my laptop. I love American Airline!
-Robert Joseph I.
A passenger of American Airlines - 11/8/2022

Thanks
-JULIUS ALTON P.
A guest of Venetian Resort and Expo Lost and Found - 11/7/2022

I am so grateful to receive my laptop. thank you for your excellent response and service.
-Bonnie Y.
A passenger of United Airlines - 11/7/2022

I am so grateful that you located my iPad mini and kept me informed. Everyone is surprised at that level of service and response. Many thanks
-Les B.
A passenger of United Airlines - 11/7/2022

Thank you!! My iPad was found and sent back to me! I appreciate your looking into this and successfully returning it to me.
-Nancy A.
A passenger of American Airlines - 11/7/2022

Thank you so much
-John O.
A guest of Embassy Suites Omaha LaVista Hotel and Conference Center - 11/6/2022

Thank you for the great service you provide. You make NPS and Yosemite look like heroes. You all are!
-Chet R.
A guest of Yosemite Hospitality | Aramark L&F - 11/6/2022

Vary impressed w/your service
-JoAnn G.
A guest of Harrahs Cherokee Resort - 11/6/2022

My husband left his phone at the United gate and it went to lost and found. The woman who helped us was so so very helpful she went out of her way to help. I wish I got her name it was Saturday nov5 at around 9:30 -10:00 Great job !!
-Donna S.
A passenger of Tampa International Airport  - 11/5/2022

Thanks for returning my forgotten shirt. Had a great time at the Aquistapace function.
-Kerry H.
A guest of Southern Hotel - 11/5/2022

We appreciate your quick response to my husband's report of having lost his ID packett on board our United flight to Denver. Since we were in N.M. for only few days for our son's wedding, we had it FED-EXED. to our OR home. Thank you so much.
-Craig R.
A passenger of United Airlines - 11/5/2022

Thanks for finding my iPad. I certainly did not expect it to be found. Tell your boss that everyone involved should get a raise.Douglas K.
-douglas K.
A passenger of United Airlines - 11/4/2022

I left a couple of tablets at the security gate from a connecting international flight, since we were pressed for time and the security agent was rushing us. I filled out online forms and called later that evening. The person I spoke with was very helpful, but the security gates had not turned in their lost/found yet. I called back in the morning. Again, the lady on the phone was very helpful and patient as we figured out how to identify the tablets. So we were able to successfully get them back. In these times, of usually poor customer service, your folks were way above the norm. So thanks to these ladies for helping us and being so cordial in the process. I wish I had their names but they were handling the phones on the evening of 11/1 and morning of 11/2.
-Gary W.
A passenger of Charlotte Douglas International Airport - 11/4/2022

Great job! Thanks for getting me back my items so quickly!!
-Kippie L C.
A guest of PARK MGM Las Vegas - 11/4/2022

I want to commend United Airlines for successfully finding and returning my lost wallet. United Airlines, using the Chargeback lost and found system which was easy to use, kept me updated on the search, and was ultimately successful. Thank you.
-Robert K. S.
A passenger of United Airlines - 11/4/2022

Thank you for providing a streamlined service for locating and being reunited with lost items.
-Pat M.
A passenger of United Airlines - 11/4/2022

Well I am so pleased to see a system work in today’s world. Alaska airlines you are wonderful as I just waited as instructed and sure enough you contacted me that my tablet was found. Easy return and no big deal with shipping cost.Forever loyal to Alaska Airlines and they’re wonderful people. Thank you very much for following through with my last item, you are the best!
-John C P.
A passenger of Alaska Airlines - 11/2/2022

Amazing how fast my computer was found, thank you!Your prompt response to my report was nothing but exceptional!
-Tina R.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 11/2/2022

Thank you so much for getting my scarf back to me.
-Tracy O.
A guest of HGV at Craigendarroch - 11/2/2022

Very efficient and timely
-Charan
A passenger of United Airlines - 11/2/2022

You are the BEST !! My credit card just arrived !! I cannot thank you enough !!!!! I will tell everyone this great story about my train trip. Lucky me !
-Renee L.
A passenger of Amtrak - 11/1/2022

I received my e reader last night. Thank you so much. I was so excited to receive it. Thank you for your efforts. Maureen
-Maureen F.
A passenger of WestJet - 11/1/2022

The Cosmopolitan was very accommodating to our needs during our stay and I wanted give a special thanks and my gratitude to Ron Matthews in Security for assisting us with retrieving my forgotten item in the room after we left. His professionalism and response back to us was second to no-one as he was kind, courteous, collected all information and contacted me as soon as his dept retrieved my itemPlease make sure Ron receives this message Thank You
-David M.
A guest of Cosmopolitan of Las Vegas - 11/1/2022

We received sooner than anticipate and are very pleased with the ease of doing business. Thank you.
-Lula D.
A passenger of Royal Caribbean International - 10/31/2022

Thank you for your prompt action on finding and returning my lost items. Also for the care you took in bubble wrapping it. I received the box today in excellent condition., I have nothing but praise for how this incident was handled.
-Janice T.
A guest of Grandview at Las Vegas - 10/31/2022

Thank you very much. After the initial waiting time to find out AA had found my iPad, the process has gone quickly and easily. Thank you very much, AA!
-Denis L.
A passenger of American Airlines - 10/31/2022

Thanks, I received my iPad in very good conditions.
-Don D.
A passenger of American Airlines - 10/31/2022

My item was recovered Quickly and already being shipped to me! Very satisfied!
-Terri R.
A guest of Beau Rivage Resort and Casino - 10/31/2022

John was extremely helpful and efficient in locating my wallet and having it sent to me. Definitely a reassuring voice.
-Debby S.
A guest of Ocean Casino Resort - 10/31/2022

Excellent. I am relieved and thrilled for the quick response! Thank you!
-Sara W.
A passenger of United Airlines - 10/30/2022

Great job.
-Ian S.
A passenger of Air Canada - 10/30/2022

Leyland was so helpful and you can’t imagine the trekked that my wallet was found. She has the best personality of any airport personnel I’ve dealt with in 50 years. Please recognize her best you can and thanks again. Bill
-William W.
A passenger of Austin-Bergstrom International Airport Lost & Found - 10/29/2022

Well done
-Tina T.
A passenger of Charlotte Douglas International Airport - 10/29/2022

Wonderful!!! We thought the iPad was gone forever - couldn't believe we got the call saying it was found. I'm telling everybody. Great staff with great integrity
-David W.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 10/28/2022

Heather stayed on the phone with me while I worked out the online payment to retrieve my left item. To one who is a longtime Advantage member, this means the world to our age group. I am grateful and appreciative to Heather for her kindness, compassion and expertise. Please reward employees like her, as this makes a difference in our choices this day and age.
-Pilar L.
A passenger of American Airlines - 10/28/2022

Extremely helpful throughout my trip, can't thank you enough.
-Karen A.
A passenger of American Airlines - 10/28/2022

I can't tell you how appreciative I am for you folks putting in the extra time to locate my pocketbook. Having a medical situation at the end of my flight in Ontario California was unexpected and the whole crew from American airlines tried to comfort me and make sure I was okay. Thank you once again.
-Karen A.
A passenger of American Airlines - 10/27/2022

Thank you for sending my left behind hairdryer. It arrived this morning which was so fast and in perfect condition.Our stay at The Jay Hotel was very pleasant and comfortable. We will look forward to returning. Frances Fallon
-Frances F.
A guest of JAY PEAK RESORT INC - 10/27/2022

So excited that my item was found. Looking forward to it's return. Actually flew back through DFW and went to lostt and found to check if there but it was closed. Next day I got message it was found and could be shipped back. Thank you.
-Ellen B.
A passenger of American Airlines - 10/27/2022

American Airlines did a magnificent job for us. Not only they recovered the lost iPhone but their system of tracking and follow up, including words of kindness in their messages, made our wait more tolerable.I know we were very lucky, for that reason, we would like to thank either the personnel or the person who turned the phone in.Excellent service. Thank you!Carlos J.
-Carlos J.
A passenger of American Airlines - 10/27/2022

I thank you all so much for returning my possessions.
-Laurel M.
A passenger of American Airlines - 10/26/2022

Sincere thanks to Air Canada and the Montreal Trudeau Airport lost and found object tracking team. I reported a lost IPhone on Sept.7th providing plenty of details to help identify it. The great follow-up permitted FedEx delivered at my door overseas on Oct.26th (at a very reasonable cost compared to replacement)I share my joy and appreciation of good work!
-Brigitte L.
A passenger of Air Canada - 10/26/2022

With the outstanding and expert assistance from the conductors on AMTRAK train 95 personally working with me and the conductor on 191 who actually located the iPhone in the car previously connected to train 84 we rode on Monday. The chargerback app was a great way to report the loss and keep the report updated. But it was the personal involvement of the conductors that resulted in a happy ending. This is success story we are sharing with everyone who will listen.
-Ednearl and Jim T.
A passenger of Amtrak - 10/26/2022

The lost and found manager I spoke with was thorough and expeditious in locating my lost item and providing relevant info to retrieve it. Definitely one of this trips highlights/experiences I had.
-Dr. Robert M.
A guest of Cosmopolitan of Las Vegas - 10/26/2022

My lost cell phone was located quickly at DFW and I was notified promptly. The AA prepay arrangement with FedEx made it a seamless process to have the phone shipped to me in Canton, GA. The AA Lost and Found representative was great…professional and personable!Many thanks to American Airlines for world class service.
-Jim C.
A passenger of American Airlines - 10/25/2022

I can honestly say I have never seen or used a more efficient way of claiming a lost and found item. I am super pleased with how quickly and easy the whole process has been. I dont have the item yet, but regardless of processing time, the way in which everything is being handled is 5 star service.
-Maybi C.
A guest of SeaWorld/Aquatica Orlando - 10/25/2022

A service. TY
-J G.
A passenger of Amtrak - 10/25/2022

Thank you for the prompt return of my forgotten items. Everything was present and in very good condition!I would certainly recommend Chargerback to everyone!!!
-Robert Paul. S.
A guest of Jackson Mountain Homes - 10/25/2022

Thank you for mailing my slipper shoes I left there!
-Kathryn B.
A guest of Hotel Caza - 10/25/2022

Amazing work pleasantly surprised me -- I knew exactly where I lost my wallet -- at the TSA checkpoint in a big hurry, I left it in a bin that went thru x-ray. Had no cash in it, but still, was very pleased to be notified within the week that it was found and shipped to me. Great Work!!
-Frank M K.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 10/24/2022

Thank you for locating my lost cell phone. I will patiently wait for its arrival.
-Bruce W S.
A passenger of United Airlines - 10/24/2022

Hyatt place st george was quick to respond to my lost item and quick to return it to me! The staff were very helpful and kind!
-Marina S.
A guest of Hyatt Place St George and Convention Center - 10/23/2022

The Officer Wayne was such a pleasure to speak with. He was very friendly and professional. He even called me back to make sure I received the tracking details. I'm very thankful to him for making a stressful situation so much more pleasurable. Thank you!
-Monica N.
A guest of Hilton Grand Vacations Club The Elara - 10/23/2022

Thank you Kalahari Lost and Found staff,your rapid response to my lost item was handled professionally, and expeditiously I received it today,again Thank you.
-Doris A.
A guest of Kalahari Resorts - 10/23/2022

Westin Mission Hills Villas Security did an Outstanding job. They had the item left in the room and provided the necessary information and link to FedEx for return shipping. They could not have done a better job. I am very pleased!!!!
-Larry L.
A guest of Westin Mission Hills Villas - 10/22/2022

Thank you, I received my items.
-Dorothy S.
A guest of Hard Rock Hotel & Casino - Atlantic City - 10/22/2022

Thanks for getting my mouth guard back to me!
-Pam D.
A guest of Bay Club Hotel & Marina - 10/21/2022

Found my phone and shipped it to me! Awsome
-Heather K.
A passenger of American Airlines - 10/20/2022

Wonderful customer service and quick response and everything was in my wallet!! Thank you all very much:-)
-Cynthia A. Mc L.
A passenger of United Airlines - 10/20/2022

Thank you so much for the update
-Stephanie H.
A passenger of American Airlines - 10/20/2022

Thank you so much. My Mini IPad has been returned to me in good working condition.
-Denise K.
A passenger of United Airlines - 10/19/2022

Thank so much for your quick response from the time I reported my lost wallet. You have kept me updated. Thank you. I love flying with Alaskan they really care about there customers
-Carole L.
A passenger of Alaska Airlines - 10/19/2022

Job well done. Thank you
-Vicki N.
A guest of Wynn Las Vegas - 10/19/2022

thanks much, Glad it was found and shipped to us.
-John Q.
A passenger of Amtrak - 10/19/2022

I lost my phone at Busch Gardens and it was returned to me quickly and easily. Thank you so much for making this process so seamless!
-Rikki F.
A guest of Busch Gardens Tampa Bay - 10/18/2022

Thank you very much for finding and shipping my lost items. Great and prompt service.
-Jose R.
A passenger of American Airlines - 10/17/2022

Thank you, thank you, thank you. Excellent service and even when closed on weekend. Very helpful and very much appreciated.
-Reilly M.
A passenger of Louis Armstrong New Orleans International Airport - 10/17/2022

Thank you for your excellent service on finding, packing and shipping the Kindle. It arrived securely packed on the date promised. We appreciate the excellent service.
-Harry K.
A guest of MGM Grand - 10/15/2022

Thank you for your help and shipping back to us the clothes left in our room after my medical emergency. Thank you very much. Bill
-Bill M.
A guest of Boulder Station - 10/15/2022

I have received the package today, October 14th, 2022.Thank you very much.Geo.
-George F Watson I.
A guest of Gold Dust West Carson City - 10/14/2022

Received all. Thank you Four Seasons for great service!!
-Lyle J.
A guest of Four Seasons Hotel Las Vegas - 10/14/2022

I can’t thank you enough for this amazing service. I was sick when I got home and realized I had left my iPad on the plane. I immediately filed a report and I got your response in about 14 hours!! That is fabulous service and again, I just can’t thank you enough! Well done United!
-Denise W.
A passenger of United Airlines - 10/14/2022

Thank you so much for taking care of my grandsons favorite shoes! We enjoyed our stay!!!
-Wendy J.
A guest of Hilton Los Angeles Universal City - 10/14/2022

I had no expectation to receive this item back. Needless to say I was pleasantly surprised! Thanks!
-Angelo L.
A passenger of American Airlines - 10/14/2022

Thank you so much for returning our item. It was a very smooth process and exceded our expectations!
-Eddie M.
A guest of PARK MGM Las Vegas - 10/14/2022

Great service! I appreciate the honesty and willingness to find this item and send it back to me. It had some very special pictures of family on it. Thank you again.
-Mark H.
A passenger of American Airlines - 10/13/2022

Thank you so much for your help
-Janet M.
A guest of Venetian Resort and Expo Lost and Found - 10/13/2022

AA found the ipad I left in the seat pocket in less than 2 hours. I cannot THANK them enough! I would have never heard the end of it from my wife! :-) Extremely grateful, Thank You!!!!!
-Brian B.
A passenger of American Airlines - 10/13/2022

Thank you so much for your assistance in getting my cell phone returned! I didn’t think I would ever see it again! I’m hoping it will be here tomorrow.
-Lisa H M.
A passenger of American Airlines - 10/13/2022

The security team at Cypress Point was amazing!! They were able to locate my lost items
-Mary A.
A guest of Cypress Pointe Resort Diamond Resorts - 10/13/2022

Thank you so very much for your help regarding my lost iphone.
-Rebeca W.
A guest of Hilton Seattle Airport and Conference Center - 10/13/2022

I think you folks are great ! I appreciate your way of communicating and how efficient you were.Clean, clear and efficient. Gotta luv it !
-Daniel G.
A passenger of Redmond Municipal Airport (RDM) - 10/12/2022

Frederick Kagan was exceptional. Very communicative and eager to help me and more importantly my son reunite with his toys! Great customer service at its best. Even looked at different shipping options and costs. Just went above and beyond.
-Amy R.
A guest of Marriott's Newport Coast® Villas - 10/12/2022

GOT THE STUFF BACK. THANK YOU
-Tim M.
A guest of Waldorf Astoria La Quinta Resort  - 10/12/2022

This was an easy process; I didn't expect to see my item again after leaving it on the plane. It arrived right when it was promised. Thanks so much.
-Diana B.
A passenger of American Airlines - 10/12/2022

thank you so much for your work on this....I had given up
-Lelain wayne wayne S.
A passenger of Austin-Bergstrom International Airport Lost & Found - 10/12/2022

I would like to thank Very mucho. Yestarday l got my 2 Passaport at home that l had Lost . Sincerely Edson de M.
-Edson de M.
A passenger of United Airlines - 10/12/2022

Thank you so much for your help returning my passport!
-Sharon J.
A passenger of Allegiant Travel - 10/11/2022

I honestly cannot believe my lost headphones were found and are on the way back to me in less than 3 days. This is an excellent and efficient service. I cannot tell you how grateful and happy I am to receive my valuable item back. Thank you!!!
-Marisa J F.
A passenger of American Airlines - 10/11/2022

I am extremely grateful for the team’s honesty
-Janell N.
A passenger of American Airlines - 10/11/2022

Great service. Straight forward
-Clete S R.
A guest of One Ski Hill Place|Crystal Peak Lodge - 10/10/2022

Thank you for all the follow up on this! The Lost and Found Team were great to work with.
-Mike L.
A guest of Westgate Resort and Casino Lost and Found Dept. - 10/10/2022

I am ELATED with the outcome of your retrieval and delivery process of my iPad. When I realized I had left my IPad on the plane in LAX-panic set in. I immediately completed the form for “items lost”. The form was easy to locate on the United website, the “FAQ” answered all my questions. I must admit I had my reservations about the success of me ever getting my iPad back. It was in a big black hole, with many exactly the same iPads. But… when I received the confirmation that my iPad had been found, and how did I want to retrieve it…it was unbelievably. This whole situation has been such a positive experience. Everyone I told about loosing my iPad on the plane said “you’ll never get it back”. Now I can tell everyone, it was found, and returned to me. Such a positive encounter with United and the team who helps them. I would like to thank Everyone who was involved.Jeff M S.
-Jeff S.
A passenger of United Airlines - 10/10/2022

Great service! Ask Michael the doorman to contact me so I can thank him
-Bud F.
A guest of New York Hilton Midtown - 10/10/2022

I really appreciate how Amazing is your system.l felt conforble the way you conduct Lost and found
-Edson De M.
A passenger of United Airlines - 10/9/2022

You guys are awesome. Thank you so much. I can’t tell you how much your effort is appreciated
-Stuart M.
A passenger of American Airlines - 10/8/2022

So happy to get my Kindle back after leaving it on a plane from Charlotte, NC to Austin, TX a few weeks ago. Thanks American and staff for great customer service!
-Donna D.
A passenger of American Airlines - 10/8/2022

We received my husband’s shoes today, and he was so happy. Thank you so much for your prompt attention in shipping them to him.Most sincerely,Karen W.
-Karen W.
A guest of Courtyard Fort Worth Downtown/ Blackstone - 10/8/2022

Thanks for sending my clock and a special thanks to Natalia for finding it and returning it!
-Johnny D.
A guest of Liberty Place by Hilton Club - 10/8/2022

Thank you! My item was found intact, and with days! I am so appreciative for those who found my item, and the system used to return my lost belonging.
-Marci H.
A passenger of Alaska Airlines - 10/7/2022

Thank you so much for sending me my lost items just got them today!
-Michelle W.
A guest of Westgate Branson Woods Resorts - 10/7/2022

Thank you got my IiPad back today. Thanks to the person who turned it in. There are still lots of honest people . Thanks again. JoAnne
-JoAnne N.
A passenger of Amtrak - 10/7/2022

Thank you so much for your quick response and recovery. My daughter is very happy.
-Alonda S.
A guest of Universal Orlando Resort - 10/6/2022

THANK YOU SO MUCH for finding my earrings!! They were a gift from my mother and have great sentimental value! I was heartsick at the thought I had lost them forever!! Again THANK YOU!
-Cynthia H.
A passenger of Carnival Cruise Line - 10/6/2022

Thank you so much for returning my license.
-Cindy P.
A passenger of United Airlines - 10/6/2022

Thank you for this service. We got home and our cell phone was waiting for us. My regards to Boston South Station.
-John W.
A passenger of Amtrak - 10/6/2022

Though I was anxious, FedEx delivered my lost item 24796019 computer laptop tonight. Words cannot express how relieved I am and the efforts that I went through to get my lost item back. I greatly appreciate the help of the many American Airlines employees in Lost and Found that help to make this happen. I will single out three Myrtle Beach Airport employees who were incredibly helpful Kevin, Tasia, and Mary. They went above and beyond to make me feel like I could get my computer laptop back. They really gave me faith that American Airlines would come through with my item. Thank You!
-Bradley C.
A passenger of American Airlines - 10/6/2022

Awesome! Thank you!
-Patrick R.
A passenger of Alaska Airlines - 10/5/2022

The best airline ever! Staff is sociable and so professional. The icing on the cake is that they keep time.
-Ester I M.
A passenger of American Airlines - 10/5/2022

Philipe at the LA Union Station Amtrak provided excellent customer service
-Paula S C.
A passenger of Amtrak - 10/5/2022

Thank you for finding my glasses and shipping them back no never expected this to happen!
-Mary K.
A passenger of United Airlines - 10/4/2022

Great service! I really appreciate it,
-Bertho B.
A passenger of United Airlines - 10/4/2022

thank you!!! Thank you for looking at my email and reviewing it to see where my phone said it was in my find your phone app. I really appreciate you looking for it- no one was helping me
-Shannon M.
A passenger of American Airlines - 10/4/2022

I cannot thank you all enough for locating my phone and returning it to me! I told my story several times over the past few days, and more often than not I was told that I probably would not get the phone back. It’s my goal to make sure I tell the naysayers of the kind-hearted, trustworthy, hardworking people of the Tampa Airport!
-Melissa I.
A passenger of Tampa International Airport  - 10/3/2022

The lady who helped me on the phone with my claim was amazing! Thanks so much for facilitating the return of my belongings.
-Timothy C.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 10/1/2022

I cannot believe that you found and returned my Kindle. Thank you so much for healing my negligence.
-BRYAN R.
A passenger of American Airlines - 10/1/2022

Thank you for your work.
-YASUE I.
A guest of Hilton Hawaiian Village - 10/1/2022

Excellent process from start to finish.
-Charlie N.
A passenger of American Airlines - 10/1/2022

Thank you so much for persevering to find my lost wallet and bag. The system worked very well.
-Gary S.
A passenger of American Airlines - 9/30/2022

I got my item. Thanks a lot
-Md K.
A passenger of American Airlines - 9/30/2022

Fantastic job finding my iPad and shipping it to my home. Super responsive. Thank you!
-Andrew C.
A passenger of United Airlines - 9/30/2022

Excellent service and quick response
-Scott
A passenger of VMD Security Screening Kansas City MCI  - 9/30/2022

Thank you
-Venkata A.
A passenger of Amtrak - 9/30/2022

thank you, never expected to get the kindle back
-Robert G S.
A passenger of United Airlines - 9/29/2022

Thanks very much. I appreciate being able to have my phone shipped back to me.
-Martin R.
A passenger of United Airlines - 9/29/2022

Everyone was so helpful and kind when we lost our car keys. We didn’t think they would be found but the incredible team at Dollywood found them! Very professional and detailed process. Thank you doesn’t even begin to describe how grateful we are!
-Tami S.
A guest of Dollywood Theme Park - 9/29/2022

Thank you so much, My things arrived yesterday . Thank you for your prompt service and your wonderful staff.Thank youWanda C.
-Wanda C.
A guest of Embassy Suites by Hilton Nashville South Cool Springs - 9/29/2022

Please extend our sincere thanks to the staff at the Embassy Suites Greystone Columbia, SC who made this recovery possible. Thank you so much!
-Walter S.
A guest of Embassy Suites Columbia Greystone  - 9/28/2022

Thank you for the prompt action to return my laptop!
-Joseph R.
A passenger of VMD Security Screening Kansas City MCI  - 9/28/2022

Thank you for sending us the iPhone. We got it back yesterday. Thank you.
-Kayo K.
A passenger of American Airlines - 9/28/2022

Your fast and promptness of handling my return is highly appreciated!
-Teri M.
A guest of Beau Rivage Resort and Casino - 9/28/2022

OMG thank you so much for calling to let me know I'd left my iPad behind. It's also a very good thing I'd had my name and phone number inscribed on the back...smart thinking. I really appreciate every single person who had anything to do with the return of my iPad, especially to Eric for calling me. How blessed am I for this?
-Kim Van B.
A passenger of Charlotte Douglas International Airport - 9/28/2022

I appreciated the quick response along with the professionalism I received from your staff member Shami. Thanks again to the staff. I am really happy to get back my iPad.
-Jacqueline C.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 9/27/2022

Thank-you very much for continuing to look for my lost item, this is very much appreciated, great job team.
-Trevor A.
A passenger of Air Canada - 9/27/2022

Thank u very much for finding my iPad. Much appreciated.
-Elizabeth T.
A passenger of United Airlines - 9/27/2022

I was shocked when United Airlines contacted me about my lost Kindle. I easily completed the shipping request and within 24 hours, I am notified the Kindle is shipped. Thank you so much!!
-Susanna S.
A passenger of United Airlines - 9/27/2022

I am so appreciative. Thank you
-Voni W.
A guest of Venetian Resort and Expo Lost and Found - 9/26/2022

Thanks for the quick turnaround and returning my items. Might be slightly pricey but a price to be paid for good service. Thanks again
-Tony P.
A guest of Resorts World Las Vegas - 9/26/2022

I appreciate the attention to detail and service that has been provided.
-Elana W.
A guest of Kalahari Resorts Sandusky - 9/26/2022

I’m very grateful that you found my passport and immunization card. Thank you very much for being thorough in the cleaning of your planes. It speaks volumes for your concern for your passengers.
-Paul D.
A passenger of United Airlines - 9/26/2022

great... thanks for your help... I have my item
-Donald W.
A passenger of Charlotte Douglas International Airport - 9/25/2022

Thank you so much! I'm so happy you've located it and are willing to ship it to me!!!
-Vicki M.
A passenger of United Airlines - 9/23/2022

Thank you so much for getting my glasses back to me safely! They arrived today!
-Jenna F.
A guest of Black Rock Mountain Resort  - 9/23/2022

Received my reading glasses in this morning’s mail delivery, thank you so much!
-Jean N.
A guest of LUXOR Las Vegas - 9/22/2022

I am very glad to get back my phone as we have so much personal information on our phones, thank you
-Rosario B.
A passenger of American Airlines - 9/22/2022

Thanks for handling my lost item so quickly. I appreciate this attention of your clients.
-Annette M.
A passenger of American Airlines - 9/22/2022

Wonderful service. Amazingly efficient! Thanks
-Bill C.
A passenger of United Airlines - 9/22/2022

I appreciate the thoughtful staff who discovered the items left behind and the easy process by which the items will be returned. This is just one of the many examples of a thoughtful and professional staff you have at the Enclave.
-Karen B.
A guest of Ocean Enclave by Hilton Grand Vacations - 9/21/2022

I received my curling iron. Thank you for all of your help in returning this to me. I very much appreciate it.Sincerely,Laurel P
-Laurel P.
A guest of South Point Casino - 9/20/2022

The entire experience was so much less stressful. Charity, with the Beau Rivage, handled everything so seamlessly that I felt a huge relief to hear my 85 yr old mom’s watch and IPhone was found and is being shipped to us within 2-3 days! Thank you Charity!
-Lauren R.
A guest of Beau Rivage Resort and Casino - 9/19/2022

I am very thankful that my device was found and is being returned. I would like to thanks those diligent folks that hunted my device down. Thanks to American Airlines for enacting a procedure to successfully locate and return lost items.
-John H.
A passenger of American Airlines - 9/18/2022

I appreciate the courteous and efficient customer service. Thank you for returning my phone.
-Angela L.
A passenger of Charlotte Douglas International Airport - 9/18/2022

Thank you. Exceptional response and great recovery
-Russell C.
A passenger of United Airlines - 9/18/2022

I received my Laptop of which I had left on the Royal Carribean Cruise back in July! Thank you sooo Much! I am truly satisfied!
-Betzaida P.
A passenger of Royal Caribbean International - 9/18/2022

Thank you for your Info
-Danuta M.
A passenger of United Airlines - 9/17/2022

Thanks so much
-Phil Z.
A guest of Massanutten Resort - 9/17/2022

Caesars security is awesome! I left some items in the room safe. Didn’t realize for several days after I came home. It took several calls but all ended great. Received items in the mail 3 days later. Thanks!!! Hats off to staff, manger and security! Especially after a holiday weekend
-Robert F.
A guest of Caesars Palace Las Vegas - 9/16/2022

Thanks
-owen J.
A passenger of WestJet - 9/15/2022

Amazing service thank you FedEx and company to get my items back to me safely within a couple of days.
-Moshfiqur R.
A guest of Hilton Orlando Convention Ctr - 9/15/2022

THANK YOU!
-Lisa B.
A guest of Omni Boston Hotel at the Seaport - 9/15/2022

You folks are wonderful you did such a great job and getting that bag back to my wife and I thank you so very very much
-Al O.
A passenger of Royal Caribbean International - 9/15/2022

terrific service. i was notified in less than 48 hrs that my ipad was located
-Martha O.
A passenger of American Airlines - 9/15/2022

I forget my tablet in the Hotel Tropicana, they found and I make all process they return my tablet sooner possible, thank you!
-LUIS A R.
A guest of Tropicana Laughlin Hotel Casino - 9/14/2022

I can't thank you enough for finding and returning my lost wallet in such a short time, everything was intact. Thanks so much. Carlos
-Carlos L C.
A passenger of American Airlines - 9/14/2022

Thank you for your efficiency in processing my lost item. Your department deserves an award!
-Cordelia U.
A passenger of Charlotte Douglas International Airport - 9/14/2022

Diaz in lost and found at Harrahs Atlantic City was amazing and was very intricate with details. I appreciate her service so much!!
-Bonita M.
A guest of Harrahs Resort Atlantic City - 9/13/2022

Thank you, I was glad to hear that my e-reader was found.
-Iuliia T.
A passenger of Air Canada - 9/13/2022

I just want to say thank you very much to all people who helped find and send back to me the ring. This ring means a lot to me and I really appreciate your help!
-Rudolf T.
A guest of YOTEL Boston - 9/12/2022

Excellent service and support to help me find my lost item. Thank you!
-Jamie B.
A passenger of American Airlines - 9/12/2022

Received lost and found clothing on Saturday. Thanks for finding and returning.
-Robert C.
A guest of Village Realty - 9/12/2022

I can't believe I got my laptop back. It was like magic. And so easy. You all are the best and this system works like a charm. Thank you.
-Wilson R.
A passenger of United Airlines - 9/9/2022

Thank you so much for all of your help! You made my day.
-Michael B.
A guest of Bellagio - 9/8/2022

Thank you so much for all your help
-Shojaeddini M.
A passenger of Air Canada - 9/8/2022

Great job finding my iPhone. See that the Tracking number says it will arrive by Monday Sept 12 by 8 am (FEDEX Tracking
-Nancy M.
A passenger of United Airlines - 9/8/2022

I am so happy to stay at Green Georgian Hotel, I am so happy for the The honesty enjoyed by the employees and the smooth procedure for for the request.
-Firas S.
A guest of Blue Mountain Resort - 9/8/2022

Thank you. I appreciate your help.
-Richard A.
A guest of Hilton Garden Inn Kauai Wailua Bay - 9/7/2022

Thank you for your quick response.I appreciate it very much.
-Yuko N.
A guest of Hilton Hawaiian Village - 9/5/2022

Parker is the one that helped me retrieve my lost item and she was amazing and professional. Thank you all
-Courtney B.
A guest of Marriott's Shadow Ridge - 9/4/2022

JFK Terminal 4 has wonderful people to help with the lost and found. I am so fortunate to get the help from Ms. Loma who found my laptop and shipped it out in no time. She is so efficient and helpful. Hats off, Ms. Loma!
-Frank X.
A passenger of JFK Terminal 4 Lost and Found by Smarte Carte Inc. - 9/3/2022

We received the pkg. today - US Postal Service
-Cindy S.
A guest of Omaha Marriott Downtown at the Capitol District - 9/3/2022

I always use united airline ,i will tell friend about your service . Thank you!
-Jennie L.
A passenger of United Airlines - 9/2/2022

Thank you for all your help. It was wonderful.
-SALLY N.
A passenger of Tampa International Airport  - 9/2/2022

thank you so much!!!
-corinne M.
A passenger of United Airlines - 9/1/2022

Thank you very much. We truly appreciate it.
-Yeokyung K.
A guest of Pismo Lighthouse Suites - 9/1/2022

Great website and easy to use! My item was lost at an amusement park. The workers found it and mailed it to me.
-Stephanie J.
A guest of Cedar Point - 8/31/2022

Cassandra who works at the Charlotte airport is AMAZING!! She went above and beyond to help me find my phone. She also gave me a great tip about what to do in the future to help find my phone if this ever happens again. (hopefully it won't). Cassandra is a quintessential employee for American, I am forever in her debt.
-Tracie P.
A passenger of American Airlines - 8/30/2022

I received my items in the mail today. Thanks so much for the prompt service.
-Rick O.
A guest of Hilton Sedona Resort - 8/30/2022

Very helpful and appreciated the efforts
-Maria M.
A guest of Venetian Resort and Expo Lost and Found - 8/30/2022

Great service! Thank you!!
-Robert G B.
A guest of Kimpton Tryon Park Hotel - 8/29/2022

My iPad was found within 24 hours and is already enroute to me. I am very pleased with your service.
-Matthew M.
A passenger of United Airlines - 8/29/2022

MGM Lost and Found did an excellent job in packaging and sending our items after they were retrieved by Security (Suzy Brittain) who was VERY helpful, unlike the first security officer who identified himself as Johnson and didn't want to be bothered.
-David K.
A guest of MGM Grand - 8/27/2022

Thank you!!!
-Traci R.
A passenger of American Airlines - 8/27/2022

Thank you so much for your assistance and honesty. Reassuring to know they are good people in this world. Mahalo and Aloha!
-Kevin S.
A passenger of United Airlines - 8/26/2022

Dalia was wonderful! Called and confirmed she had my iPad I left in our room. She went over the process of sending it back, was professional and yet warm and friendly. Very thankful!
-Sharon S.
A guest of Best Western Truckee Tahoe Hotel - 8/26/2022

Thank you very much to your prompt response.
-Toya T.
A passenger of United Airlines - 8/26/2022

My iPhone arrived today!!!! Thursday 8-25. I would like to thank the person that found this! Is there a way to contact them? I am SOOOO grateful! All of my contacts were on that phone.
-Jennifer
A passenger of Tampa International Airport  - 8/25/2022

Mr. Tony was able to help me like an angel! I just received my necklaces back! Im glad for the rest of my life! Thank you Mr Tony! God bless you and your family!
-Cecilia C.
A passenger of American Airlines - 8/25/2022

Excellent customer service! AMAZING!
-Stacey W.
A guest of PARK MGM Las Vegas - 8/25/2022

Muy buenos
-Isabel Garcia G.
A passenger of Royal Caribbean International - 8/25/2022

Thank you so much for this great service. I had a pair of glasses mailed I thought they would get to Massanutten during my vacation but they were delayed. I really appreciate having a service that will send it back to you.
-Ines P.
A guest of Massanutten Resort - 8/24/2022

I really appreciate the way your system is set up. The initial process of reporting my lost item
-Linda S.
A passenger of American Airlines - 8/24/2022

THANKS FOR FINDING MY HEARING AIDS AND GETTING THEM SHIPPED OUT TO ME. YOU DID A GREAT JOBJD BRADFIELD
-James D. (JD) B.
A guest of Westin Lake Las Vegas - 8/24/2022

Wonderful!! I'm so pleased that you found my checkbook and arranged to return it so quickly. Thank you so much.
-james P.
A guest of Marriott's Cypress Harbour  - 8/24/2022

Excellent work tracking my 2 items,Thanks
-Guadalupe L.
A guest of Hilton Hawaiian Village - 8/24/2022

Thank you so much.
-chris K.
A guest of Wynn Las Vegas - 8/23/2022

thank you, good communication and quick responses.
-Megan G.
A passenger of American Airlines - 8/23/2022

Thank you very much for your integrity and honesty. I truly appreciate your staff. May you and your staff be blessed for doing right. I commend you. Thank you and much blessings.
-Davida L.
A guest of Eldorado Hotel & Spa - 8/22/2022

Thank you for finding my wedding ring. Just received it. The lost and found personnel made possible of the ring coming back to me. Thank you very much.
-Joyce E.
A guest of Caesars Atlantic City - 8/22/2022

Excellent service and communication. Thank you.
-Anita Louise A.
A passenger of United Airlines - 8/22/2022

I'm impressed! Good job!!! Well Done!!!
-christine
A passenger of United Airlines - 8/22/2022

Thank you. Received it in only 2 days. Wow!
-Gayle W.
A guest of Mystic Dunes Resort and Golf Club - HGV - 8/21/2022

Yes, the item you found is ours. We appreciate you looking out for us and shipping it to our home.Sincerely,Bryce T
-Bryce A T.
A guest of Ocean 22 by Hilton Grand Vacations  - 8/21/2022

Thank you for your great customer service lost and found!
-Marshall W.
A guest of Treasure Island - 8/19/2022

Thank you so much for returning my lost item, never thought it was going to be found it, very honest and and serious company, always trust united airlines.
-Javier C.
A passenger of United Airlines - 8/19/2022

Thank you so much for your quick response. It’s my husbands phone and now he can sleep. Lol Again we are grateful.
-Denise B.
A passenger of Amtrak - 8/17/2022

I left my hotel room without picking up my air pods and some other phone cords. When I got home, I realized I was missing them. I pinged them and was able to determine they were at the Chalet where I stayed after getting off the train to Denali. Thank you so much for finding my air pods and shipping them to me. I appreciate all the kind service I received during my stay.
-Catherine (Cathy) S B.
A passenger of Princess Cruise Lines Ltd - 8/17/2022

Thanks so much for your efficiency. Rapid response was greatly appreciated.
-Judy M.
A passenger of Charlotte Douglas International Airport - 8/17/2022

Thank for all
-Margareth C.
A passenger of American Airlines - 8/17/2022

Arrived! Thank you! There is still hope for humanity!!
-Eliezer S.
A guest of Resorts World Las Vegas - 8/17/2022

My grand daughter is so excited to get her laptop back in perfect condition. Thank you for your quick return of this valuable itemValerie, Gina and Jordyn V
-Valerie V.
A passenger of American Airlines - 8/17/2022

Very good informative
-Luis I R.
A guest of Busch Gardens Tampa Bay - 8/16/2022

Got my package today with my bathing suit in it and thanks to Kalahari. Great customer service. Thank you so much have a wonderful day.
-Sandra S.
A guest of Kalahari Resorts Sandusky - 8/16/2022

The security staff and lost and found are amazing! Thank you so much for following thru and returning my iPhone! Hopefully the company will recognize the work and efforts of all the staff.
-sandra B.
A guest of Harrahs Cherokee Resort - 8/16/2022

Thanks for finding and sending my speaker and tablet great job on all yall that help!
-Mark H.
A passenger of Charlotte Douglas International Airport - 8/16/2022

Thank you Hilton security and hotel staff. You found my keys I left behind and returned them to me in a very short time. I really appreciate your help!
-Paul H.
A guest of Hilton Minneapolis - 8/15/2022

I absolutely love your lost and found customer service agent, Maria, in Reno. She was concise, intelligent, funny, and so happy to help!I complemented her on her cherry nature.
-Mary S.
A passenger of United Airlines - 8/14/2022

Thank you for Letting me know of items forgotten. Great Job Westin Employees!!
-Robert L.
A guest of The Westin Princeville Ocean Resort Villas - 8/14/2022

Very happy you found my wallet thank you
-Sharon M.
A passenger of United Airlines - 8/14/2022

We left our granddaughter’s iPad at the airport and did not have much hope we would get it back. Within ten minutes of me filling out the lost and found online a very kind woman from the lost and found department called me letting me know that they had the iPad! This absolutely made my week. I appreciated whom ever turned it in and the lost and found department at the Tampa airport. Thank you so very much.
-Katrina E.
A passenger of Tampa International Airport  - 8/14/2022

Your lost and found process is exceptional
-Alisa B.
A passenger of United Airlines - 8/14/2022

I finally got it a couple of days later. Thank you! I’m happy with the service!
-Evelyn C.
A guest of Venetian Resort and Expo Lost and Found - 8/13/2022

Thank you very much for your time and efforts to return the document that I mistakenly left at my seat. Much appreciated!!
-David H.
A passenger of Air Canada - 8/12/2022

you all help me out so much by finding my phone did a good job
-teresa H.
A guest of LUXOR Las Vegas - 8/11/2022

thanks very much
-Todd C.
A passenger of American Airlines - 8/11/2022

This was the most organized, inspiring experiences I have had in many years. The integrity of the cleaning staff and the accessibility to the front desk to usher me through this was amazing!
-Kimberly M.
A guest of Residence Inn  - 8/10/2022

Thank you! Was super frustrated all day but glad to know you guys have a system in place for this. Thank you
-Italo M.
A passenger of American Airlines - 8/10/2022

Good
-Eman Y.
A guest of Venetian Resort and Expo Lost and Found - 8/10/2022

Thank Y’all SO much for finding this item!!! We are SO relieved!! Lisa
-Lisa L D.
A guest of Kalahari Resorts - 8/9/2022

Thank you so very much for finding my daughters blanket. It means the world to her and she wasn’t ready to face being without it, so on behalf of my little girl and I THANK YOU!!!!!!
-Melinda G.
A guest of Caesars Palace Las Vegas - 8/9/2022

Thank you
-Shatyra B.
A guest of Great Wolf Lodge Williamsburg VA - 8/9/2022

Terrific service! Easy claim submission, good communication, and my list items were safely returned. Thank you.
-Michael T.
A guest of Seattle Waterfront Marriott - 8/9/2022

Thank you so much in finding and returning my iPhone. It was a smooth and pleasant process from start to getting back my item. Keep up the great work.
-Jose R.
A passenger of American Airlines - 8/9/2022

Thank you so much for sending my lost items!! Greatly appreciated!
-Linda
A guest of High Peaks Resort - 8/8/2022

Great job! Thanks much!
-Peter C.
A passenger of Amtrak - 8/8/2022

I was worried about just filling out a form online for my item, but in the end the process was so easy! It took 5 days to hear that my item was found, but thank God there was an angel that turned it in!! Thanks Tampa Airport - you are my favorite!
-Janet D.
A passenger of Tampa International Airport  - 8/8/2022

Thank you for all- from Front Desk, Chelsea to Security- Michael and Patricia, we’re attentive and caring- thank you. Susie
-Susie P.
A guest of Galt House Hotel - 8/8/2022

I am very impressed with the Lost and Found service at WestJet. Rachel was very efficient and extremely helpful. A lot of stress has been alleviated. Thank you
-Charity M.
A passenger of WestJet - 8/8/2022

Thank you to Arturo for his kindness and understanding of the importance of the little bear to my granddaughter.
-Jennifer M.
A passenger of Austin-Bergstrom International Airport  - 8/7/2022

Amazing service!We enjoyed the stay and all the staff is incredibly professional.We will come back definitely.
-Jorge S.
A guest of Venetian Resort and Expo Lost and Found - 8/6/2022

thank you for being part of the team that made my day today and returned my lost Kindle. God bless you.
-Rebecca T.
A passenger of American Airlines - 8/6/2022

Excellent customer service! Will only fly Air Canada moving forward.
-Duncan S.
A passenger of Air Canada - 8/6/2022

Thank you so much! Our first visit to the list and found we were told it wasn’t there. I guess wallets are put in the safe….as they should but the agent didn’t check. We were very thankful for the outcome and appreciate the kind person who return it.
-Cyndi B.
A passenger of Austin-Bergstrom International Airport  - 8/5/2022

Thank you for recovering my lost keys!
-Hunt B.
A passenger of American Airlines - 8/4/2022

Thank you, FEDEX, for letting me know what's going on! Anxious to get my phone back, of course. M. Valadez
-Mona L.
A passenger of Southwest Florida International Airport - 8/4/2022

Thank you, American Airlines, for your quick work on locating my item that was left behind on a recent flight!
-Chris M.
A passenger of American Airlines - 8/4/2022

Professionalism, promptness, and great customer service. Thank you American Airlines!
-Natasha S.
A passenger of American Airlines - 8/4/2022

I'm amazed you found this shaving kit! It was U.S. Customs that failed to put it back in my suitcase. I imagined that it was lost forever. I did not file a missing item claim with United. Somebody must have done it for me. This is customer service above and beyond. Thank you very much.
-Lloyd Stilwell S.
A passenger of United Airlines - 8/4/2022

Really appreciate that you found
-Rose R.
A passenger of MTA NYCT Lost and Found - 8/4/2022

Is incredible the great job you have done. I told to my friends and colleagues how well the works process -web, emails and requirements. Thank you AA, Chargerback and the people who find my Ipad. Best Andrés
-Andres R.
A passenger of American Airlines - 8/4/2022

You are amazing! Great company. I have my luggage back. I Appreciated so much. Great organization and Customer support.
-Grisell V.
A passenger of Royal Caribbean International - 8/4/2022

I am so thankful and thrilled that my items were found. I'm just wondering where it was found
-Penny J D.
A passenger of Carnival Cruise Line - 8/3/2022

THANK YOU!!! I can’t believe you found my mother’s wallet and will send it to her! Thank you Thank you!!
-lisa S.
A passenger of American Airlines - 8/3/2022

Amazing!! thank you for finding my phone and getting it shipped back to me! Much appreciated!!
-Peggie W.
A passenger of United Airlines - 8/2/2022

Thank you so much for your help in this matter. I was really surprised that it was found !
-VIOLET H.
A passenger of American Airlines - 8/2/2022

I am so grateful for how this was handled. The supervisor personally took the laptop to the lost and found and later went back to the lost and found to close the loop. Prompt, excellent service. Much appreciated
-Allen S.
A passenger of American Airlines - 8/2/2022

the person who helped me on 8/1/22 was just great. My only suggestion would be to allow to upload a picture of the item to better help identify it
-L. Bruce H.
A passenger of Tampa International Airport  - 8/2/2022

Quiero agradecer a American Air Lines , por que gracias al trabajo de cada uno de sus empleados pude recuperar mi cartera que olvide hace unos días con documentos muy importantes para mi , en un vuelo en la ciudad de Eugene Oregón , muchas gracias por hacerla llegar a mi casa , que Dios los cuide siempre en sus labores y muchas bendiciones .
-Monica Araceli Sandoval R.
A passenger of American Airlines - 8/1/2022

Graciass thank you
-Oscar omar S.
A passenger of United Airlines - 8/1/2022

Excellent service. Thanks for saving me from my mistake!
-Charlene H.
A passenger of Air Canada - 8/1/2022

excellent and efficient service. They should put bilingual staff..... I give them 4.5 the other .5 will be for the bilingual person.
-Jose Ramón Melendez V.
A passenger of Tampa International Airport  - 7/31/2022

Thank you for your service. It is greatly appreciated.
-Michael Q.
A passenger of American Airlines - 7/31/2022

Thank you for the update of my phone having being found, its much appreciated.
-janet N.
A passenger of Celebrity Cruises - 7/31/2022

Grateful that my iPad was found!
-Richard S.
A passenger of United Airlines - 7/31/2022

Thank you, friends!!!
-Michelle L.
A passenger of Air Canada - 7/30/2022

Great service, easy to use and worth the cost to Austin airport for an organized and secure lost and found.
-Carol M.
A passenger of Austin-Bergstrom International Airport  - 7/30/2022

Very responsive!! I was able to retrieve my item on by return flight from Miami!!!
-Dr. Carla A. B.
A passenger of American Airlines - 7/30/2022

Very efficent and professional. great response time
-Anthony C T.
A guest of Venetian Resort and Expo Lost and Found - 7/29/2022

Thank you for finding my drivers license. It will be mailed to me later.
-Elizabeth L.
A passenger of Tampa International Airport  - 7/29/2022

You rock!
-James S.
A guest of Omni Hotel at The Battery Atlanta - 7/29/2022

Thank you so much!
-Larry S.
A guest of Liki Tiki Village Resort - 7/28/2022

You are wonderful. Being the optimist that I am I really felt my phone would be found. Outstanding! thank you so very much..
-MaryLou O.
A passenger of United Airlines - 7/28/2022

Thanks for finding it so quickly
-Elizabeth H.
A passenger of American Airlines - 7/28/2022

Thanks to all the staff members and the security system! I’m so grateful for finding my glasses!
-Chloe L.
A guest of The Kartrite Resort and Indoor Water Park - 7/28/2022

When I reported that my make up kit was possibly left at the hotel, you guys found it and shipped it out the same day! I was so happy that I don’t need to travel back from Seattle to Portland to get it. You guys are so amazing, 5 hotel quality and excellent customer service!
-Winnie E.
A guest of Embassy Suites by Hilton Portland Airport - 7/28/2022

This was the best and most simple process I have gone through to retrieve a left behind stuffed animal!!! The animal was found on the same day of the claim and was in the mail on the next business day! I’m so grateful for the use of this site!! MAJOR crisis averted!!!Thank you!!!!
-Michelle M.
A guest of Holiday Inn and Suites I 44 - 7/28/2022

Very easy and pleasant process. Efficient. Followed protocol. Nicely done.
-Brian D.
A passenger of Charlotte Douglas International Airport - 7/28/2022

You were quick to find my passports and bring them to the security desk which I was very grateful for thank you
-emma H.
A guest of Venetian Resort and Expo Lost and Found - 7/28/2022

so grateful to AA - pick up was swift and easy.
-Marilyn F.
A passenger of American Airlines - 7/27/2022

Thank you for your prompt and excellent service
-Frank K.
A guest of Hilton Newark Airport - 7/26/2022

Great job American locating an iPad I accidently left on the airplane. I'm in process of receiving it back and the way the airline went about it was fantastic!
-Susan D.
A passenger of American Airlines - 7/26/2022

What a great experience. Then gentleman that helped me was kind and very prompt. I had my lost item just a few minutes upon my arrival. The other employees were just as attentive making sure I was being helped while I was waiting for my item. Thank you very very much for all of your help!!
-Nick S.
A passenger of MTA NYCT Lost and Found - 7/26/2022

I got an email that some of my items were not recovered but thank God everything was there when I picked up. Thanks to the person who found my wallet.
-Janet B.
A passenger of MTA NYCT Lost and Found - 7/26/2022

Thank you guys Schlitterbahn is great love their lost and found
-Cecilia F.
A guest of Schlitterbahn Waterpark New Braunfels - 7/26/2022

Left my phone at TSA and they were great in helping me find it and shipped to me, i spoke with "Mike" at terminal 8 lost
-Sasha B.
A passenger of American Airlines - 7/26/2022

Thank you
-Miguel G.
A guest of Tropicana Atlantic City - 7/26/2022

Left my iPad on the plane when I landed at SFO on 19 July and didn’t notice that it was missing until 21 July. AA’s system works well! I was impressed by the quick response that I received after I filled out the L
-Robbie S.
A passenger of American Airlines - 7/25/2022

thank y’all ……they did great and answered my calls for me, almost everyone that they have talked to has contacted me through another phone to let me know lol … SDC employees are eager to help and assist you with what you need and try to help as best they can ,they even escort you around to help you get through the line of ppl to get your (lost and found items)…. thank you to whom-ever found my phone and nicely brought it to the front
-Amanda
A guest of Silver Dollar City - 7/25/2022

Thank you very much for your help in getting my girlfriend’s swimsuit back to me. That’s why I have enjoyed staying at your hotel. It’s the little things that do matter!!
-Bryant W.
A guest of Sandcastle Hotel On The Beach - 7/25/2022

Thank you so much for returning my wallet that I lost on airplane. It contained all the money I had in there at my credit cards. The honesty of your staff is so impressive. I will fly United again.
-Pam F.
A passenger of United Airlines - 7/25/2022

Thanks SO much to everyone who helped to return my wallet to me and especially Kathy in Newark!! Please tell Kathy that I am so appreciative of all of her efforts and her lovely sense of humor:) The wallet arrived as she predicted the next day. She deserves a bonus or at least recognition of how good she is at her job.
-Antoinette M.
A passenger of United Airlines - 7/24/2022

Staff was very helpful on locating and returning my lost item! Thanks so much!!
-Michael W.
A guest of Waldorf Astoria Arizona Biltmore Resort - 7/24/2022

excellent service, thank you
-KARIN F.
A passenger of Air Canada - 7/23/2022

Thank you for finding my left behind keys and reuniting them with me so quickly!
-Dan E.
A guest of Waldorf Astoria Arizona Biltmore Resort - 7/22/2022

Thank you for finding and returning my lost wallet.
-Harry G.
A passenger of Air Canada - 7/22/2022

You did most efficient job in finding and returning my lost Kindle. Your claim form was perfectly clear. Your responses were quick and clear. Thank you
-willis O.
A passenger of American Airlines - 7/22/2022

Thank You so much!!! I got everything I lost!!!
-Kazimierz K.
A passenger of MTA NYCT Lost and Found - 7/22/2022

Easy process - Easy communicationI highly appreciate, especially that you kept searching after your ticket update that you did not find my belongings. Mahalo
-Melanie W.
A passenger of Hawaiian Airlines - 7/22/2022

Excellent service!
-nicolas A.
A passenger of American Airlines - 7/21/2022

Words can not describe how grateful I am for your efforts to locate my passport. Especial THANK YOU goes to Kathy (or Cassie) for her effort to reach me via phone and to walk me through the steps to arrange to have it shipped to my home in OH as I was so excited and yet confused that I could not think straight.Thank you!...Thank you!...Thank you!...
-Heidrun W.
A passenger of United Airlines - 7/21/2022

Lost my key and found in a day!!! Thank you so much!
-Skylar B.
A guest of Silver Dollar City - 7/21/2022

Thank you so much team, great work
-Faiyaz
A passenger of Air Canada - 7/21/2022

We are grateful for the friendly, professional service in retrieving and shipping our left items back to us. Thank you!
-Gloria B.
A guest of Massanutten Resort - 7/20/2022

I would dearly like to than those involved with the return of my phone. A special thanks to West jet employee Ryan Azucena Employee
-Brenda A.
A passenger of WestJet - 7/20/2022

Thank you for finding my documents. You all are the best.
-Diana A.
A passenger of American Airlines - 7/20/2022

Thank you for the speedy service!
-Elisabeth D.
A passenger of United Airlines - 7/20/2022

A special thank you to Cassandra in lost and found at the Charlotte airport. She was extremely polite and very helpful in recovering my son’s lost cell phone.
-Christine B.
A passenger of American Airlines - 7/20/2022

Thanks so much, I am grateful for your good, kind, honest, and efficient response.
-William D S.
A guest of Big Cedar Lodge LLC - 7/19/2022

Received my items in todays delivery! thank you so-o-o much to everyone who took part in the recovery. Your efforts are greatly appreciated.
-Donna C.
A guest of Marriott's Newport Coast® Villas - 7/19/2022

Thank you so much!! You worked so fast with getting our bag back and we’re so helpful to tell us about the detailed form to reach us. Thank you!!!
-Ashley D.
A passenger of Tampa International Airport  - 7/19/2022

perfectly executed
-mike K.
A passenger of American Airlines - 7/19/2022

Thank you for your efficient and professional service and for assisting me to recover my lost cards
-Dr. Nathan M.
A passenger of United Airlines - 7/19/2022

Thank you sooo very much! I had no hopes to recover my wallet back as it's such a busy park but you guys are awesome. I really appreciate your service and help. You have no idea how much it meant to me as I needed my ID and cards to fly out next day!! Thanks again.
-Rachana S. J.
A guest of Kalahari Resorts - 7/19/2022

Thanks
-Tashie Morris H.
A guest of Seminole Hard Rock Tampa - 7/19/2022

I know no body in nyc I don’t have tv or internet in my apt so the phone was the way to keep in touch with the world. I’m from Florida I was on bus m104 sat at 6 and driver said something about a street fair and a new route I got so scared I would getLost that I got off so fast and left my keys and phone in a bag and I did have my groceries with me though. I am so grateful to you for finding my phone and I cry thinking about it now there are good people in New York and thank you again. Rita
-Rita N.
A passenger of MTA NYCT Lost and Found - 7/19/2022

I'm amazed that my package was found and will be returned to me! Thank you!!!
-Cristina Ana P.
A passenger of American Airlines - 7/18/2022

Thank you so much!!
-Ashley C.
A guest of Silver Dollar City - 7/18/2022

Perfect!
-Hélène L.
A passenger of Air Canada - 7/17/2022

Very professional and helpful staff. Great job !! Thanks so much.
-Gail C.
A guest of Six Flags America - 7/17/2022

A very effective, friendly, honest, customer focused process. Particularly noteworthy was the efficiency of the staff, the winning smiles, and how well the process works. Very, very pleased.
-Gil K.
A guest of Silverwood Theme Park - 7/17/2022

It was unfortunate that I lost my passport but the process of getting it back was very easy and pleasant. Thank you for all your help
-Sherry-Lyn M M.
A passenger of Tampa International Airport  - 7/16/2022

Thank you very much United Airlines for finding my missing CPAP machine. It arrives back home yesterday. Thank you for your hard work. I really appreciate it.
-Greg E.
A passenger of United Airlines - 7/16/2022

Very pleased I was able to recover my Kindle I left in the room upon checkout. Whole process was efficient and professional. Thank you to all involved in this process.
-Karen L.
A guest of Venetian Resort and Expo Lost and Found - 7/16/2022

Received the package in excellent condition. Thank you for your goid service.
-Gladys M.
A guest of Excalibur Hotel and Casino - 7/15/2022

Thank you so much
-Natashia J.
A passenger of American Airlines - 7/15/2022

I am very impressed with the courteous and timely service that was provided. I was notified within 12 hours that my item was found and it was returned within 2 days. A great service,
-Dianne M.
A passenger of Air Canada - 7/13/2022

Lost phone was found by staff after falling from outlaw run. Thank you very much for looking and finding the phone. Very appreciated!
-Cody O.
A guest of Silver Dollar City - 7/13/2022

Thank you! I am so happy you found my item and made the return easy.
-Joseph D.
A passenger of Tampa International Airport  - 7/13/2022

Thank you
-Deborah B.
A guest of Hyatt Place Lexington - 7/13/2022

Thank you so much for finding it and keeping it. You did everything they can to return it.
-Fatma Cara G.
A guest of Venetian Resort and Expo Lost and Found - 7/13/2022

Super quick to find the lost item, respond and ship it! The lost item had sentimental value to it so finding it was super important
-Janis K.
A guest of Dollywood DreamMore Resort & Spa - 7/13/2022

Great Job by the MTA’s lost and found department.A truly professional job quickly locating my backpack after leaving inadvertently on the BX-1 Bus after we ran off the bus during a teenagers fight on board.Thank you
-Victor O.
A passenger of MTA NYCT Lost and Found - 7/12/2022

Thank you! Regaining this phone will save me many hours and much frustration!
-Chris Y.
A passenger of American Airlines - 7/12/2022

A special thank you to Renee Carr for all that she did to find these clothes and coordinate sending them back to me. She is a true gem, an excellent choice to head the department and truly went above and beyond to help me. Thank you Renee and thank you Margaritaville!!
-Susan A.
A guest of Margaritaville Island Hotel The Island Drive - 7/12/2022

Smooth process and I received my lost bag very quickly
-Andrew S.
A passenger of Charlotte Douglas International Airport - 7/12/2022

Thanks so much. I am very happy. Joni Egbert
-Joan E.
A passenger of United Airlines - 7/12/2022

Thanks so much for finding my items!!! Great customer service!
-Cindy C.
A guest of Village Realty - 7/12/2022

Thank you so much for recovering my tablet. I so appreciate everyone's efforts.
-Robin M.
A passenger of American Airlines - 7/12/2022

Outstanding customer service. Best experience with your Staff and Team.
-Bill C.
A passenger of United Airlines - 7/11/2022

My lost items were returned to me significantly quicker than I anticipated. I received my package and all items were included. I commend the staff at Devil's Thumb for being so contentious.
-Kristy W.
A guest of Devils Thumb Ranch Resort and Spa - 7/11/2022

Amtrak Lost items contacted me the next day after the weekend and I was able to make return arrangements. Thanks for the fast service and all the professional people who made this happen.
-gwenn
A passenger of Amtrak - 7/11/2022

Excelente atencion , seguimiento y respuesta
-Angel Enrique C.
A guest of Venetian Resort and Expo Lost and Found - 7/11/2022

Fast service. Got my lost item within an hour.
-Grace K.
A guest of Embassy Suites by Hilton Nashville South Cool Springs - 7/10/2022

Thank you!!
-Cheryl K.
A guest of Holiday Inn Club Vacations Hill Country Resort - 7/10/2022

Thank you so much!
-Jimena P.
A guest of Venetian Resort and Expo Lost and Found - 7/9/2022

This process saved our vacation! We arrived at our hotel and knew exactly where we left our bag. Everyone we dealt with was competent, courteous, and professional. Thank you!
-Nick L.
A passenger of Tampa International Airport  - 7/9/2022

We just received our package. Thank you
-Sandra R.
A passenger of Amtrak - 7/9/2022

Bless your honesty
-John B.
A passenger of United Airlines - 7/9/2022

Thank you so much for returning my bag and items in it . Took a little bit but well worth the wait. Thanks again !!!
-Billy
A passenger of Royal Caribbean International - 7/9/2022

Very good and responsive service . Thank you for finding my son”s phone forgotten in the plane and sending it to its owner on the same day
-Evgeny M.
A passenger of American Airlines - 7/8/2022

Hasta ahora el servicio ha sido excepcional , con una información adecuada . Gracias
-Waldo G.
A guest of Holiday Inn Club Vacations Sunset Cove Resort - 7/8/2022

Thanks a million team! I figured in my head that my item would NEVER be returned but it was!
-Dwayne S.
A passenger of Tampa International Airport  - 7/8/2022

Thank you so, so much for keeping my card safe until I could find it. I am very appreciative that some honest person turned it in and ya'll kept it safe for me. Thanks again.Cynthia
-Cynthia G.
A guest of Schlitterbahn Waterpark New Braunfels - 7/7/2022

This is why I fly AA. Customer service is exceptional. Now I shall be able to fly back!!
-Virginia C.
A passenger of American Airlines - 7/7/2022

I greatly appreciate your staff honesty and this make our stay at the Venetian the best experience ever! Thank you again.Jasmine
-Jasmine
A guest of Venetian Resort and Expo Lost and Found - 7/7/2022

Thank you so very much for finding my lost items, and especially to a fellow named Paul who contacted me. I'm impressed!!
-Eleni R.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 7/6/2022

Thank you so much that both me and my friend have received the sunglasses, thank you so much;))
-Charlotte W.
A guest of Blue Mountain Resort - 7/6/2022

The man that helped me out at Terminal B American Airlines was SO much help and very kind during my confusion. I wish I would have grabbed his name, but he was working 7/6 at the American Airlines Lost and Found in terminal B.
-Kelsey W.
A passenger of American Airlines - 7/6/2022

Thank u. I was wondering where I left my diabetic meter.
-Darlene M.
A guest of Holiday Inn Club Vacations South Beach Resort - 7/6/2022

Excellent service..so quickly found the device and immediately sent through fedex.
-Anjireddy S.
A passenger of Amtrak - 7/6/2022

I cannot say enough about Monica Doelman. She managed to track down my little book that has been my savior since the passing of my daughter that I had left in our hotel room during our stay at the Marriott Hotel in Atlanta. Thank you Monica if this is a rating of 10 being the best, I would say you are 100!
-Patricia C.
A guest of Atlanta Marriott - 7/6/2022

Love ocean casinos
-Kuei M.
A guest of Ocean Casino Resort - 7/5/2022

Appreciate you finding my Bracelet.I didn’t receive it yet. But glad you found it.Thank you so much
-Solouki S.
A guest of Omni La Costa Resort & Spa - 7/5/2022

Thank you very much for finding and returning my lost computer!! The item was returned in working order and was properly packed for shipping! I thank you and my organization thanks you very much!!
-Laura L M.
A passenger of United Airlines - 7/5/2022

Received the item in perfect condition! Thank you Hilton for retrieving my lost item getting it to me so quickly!
-Sonya E.
A guest of Hilton Atlanta Airport - 7/5/2022

Rod and Mike are great guys!
-Amish T.
A passenger of American Airlines - 7/5/2022

I can begin to describe how amazingly kind and helpful the entire staff was during this process. We are so grateful to the ones that found my son's money clip and the ones that helped reunite us with it. Our family thanks you all. God bless.
-Mitzi Sewell (Gabriel S.
A guest of Silver Dollar City - 7/5/2022

Thank you all so much. Staff was very wonderful
-Tracy G.
A guest of Resorts World Las Vegas - 7/3/2022

Thank you very much for finding the phone and returning to us promptly.
-Elena J.
A guest of Six Flags Fiesta Texas - 7/2/2022

Thank you very much, guys. I am very impressed with how you guys handle my issue. This bag was very important to my grandson. It was his souvenirs from the Dreams Field tournament.
-Fernando R.
A passenger of American Airlines - 7/2/2022

Thank you so much! Everyone that assisted us in finding my son’s wallet was very courteous and caring! We appreciate your process and ability in retrieving it!!!
-Jill S.
A guest of Carowinds - 7/2/2022

Thank you so much. And the good Samaritan that may have turned in.
-Peter O P.
A passenger of United Airlines - 7/2/2022

Please see below from your guest
-michel L.
A guest of Nobu Hotel Chicago - 7/2/2022

Security was very helpful in finding and returning my ID!
-Jed
A guest of Venetian Resort and Expo Lost and Found - 7/1/2022

Awesome place! Lost my phone and they found it!
-Hai N.
A guest of Kalahari Resorts - 7/1/2022

This is to confirm that we have received our items and we are very grateful and relieved!! Thank you so much for your great customer service to ensure everything was processed successfully. Thank you and have a great day!
-Maria O.
A guest of Flamingo Las Vegas Lost and Found - 6/30/2022

great service
-Gerard P.
A passenger of American Airlines - 6/30/2022

Received my lost iPad on Wednesday Thank you so much
-Charlie M.
A passenger of United Airlines - 6/30/2022

Thank you very much! Will pass it on.
-Abderrazak B.
A passenger of MTA NYCT Lost and Found - 6/30/2022

We were losing our hopes in getting this iPhone back! So afraid that it will end up with the wrong people!!!! With all the informations in it, we were so scared ! You kept us informed of what’s going on in your search for my husband’s iPhone and finally , yesterday, we got this email with the good news!!! Thank you! Thank you for not giving up looking for this phone!! This just show us there are honest people around and they are at Carnival Cruise ship!!! THANK YOU AGAIN!
-Emma A.
A passenger of Carnival Cruise Line - 6/30/2022

Angelo was very helpful and polite. He was a pleasure to deal with and very professional. I was impressed with how this was handled. Thank you
-Eileen G.
A guest of DoubleTree Philadelphia - 6/30/2022

I left my bag in the hotel on June 22. I followed the website procedures on how to get my item returned.? The service was absolutely professional. I just received my item all in one piece an the items that were in the were there. Thank you
-Charmaine W.
A guest of South Point Casino - 6/29/2022

Received my iPad todayThank you very much
-Charles M.
A passenger of United Airlines - 6/29/2022

Great job - most appreciated- excellent communications by AC all the way theouhj - well done
-Steve S.
A passenger of Air Canada - 6/29/2022

Great job on finding my lost item.
-Felipe O.
A guest of Schlitterbahn Waterpark New Braunfels - 6/29/2022

Great service finding my lost iPad. I really appreciate it….
-Cora M.
A passenger of American Airlines - 6/29/2022

Truly a pleasant experience! It was fantastic that my item was found and turned in to the lost and found. Immense gratitude to the individual who retreived and held the item until I could receive it. The emails, texts and helpful manner at your lost and found office were very helpful and appreciated. Thank you again!
-Wayne S.
A passenger of Tampa International Airport  - 6/29/2022

Thank you so much, I received my wedge and a surprise, my Flat Iron. Thank you so much!
-Cathy H.
A guest of Marriott's Newport Coast® Villas - 6/29/2022

Cannot believe with such a big corporation as yours a few items were found and being returned. I’m very impressed and will continue to express to others for your part on a job well done. Thanks again.
-Dorothy B.
A guest of Harrahs Las Vegas - 6/28/2022

Thank you so much! You were great! I wish the people inside at the gates were as great as you!
-Michela M.
A passenger of Austin-Bergstrom International Airport  - 6/28/2022

Very nice service. Thank you!
-Michael J A.
A guest of Grand Sierra Resort - 6/28/2022

Great service! Many thanks!
-Fernanda L.
A passenger of American Airlines - 6/28/2022

You guys this is amazing, thank you so much!This made somebodys day, keep it going!
-Tor E.
A passenger of Tampa International Airport  - 6/28/2022

James was extremely helpful in finding my prescription glasses!! James went out of his way to look for my lost item and I really appreciate his efforts tremendously!!!
-Lauren
A passenger of Tampa International Airport  - 6/27/2022

The response time was amazing! I appreciate the professionalism and urgency in my request
-Mara P.
A guest of Wynn Las Vegas - 6/27/2022

Unbelievable!
-Barry F.
A passenger of United Airlines - 6/27/2022

I want to tell you how grateful I am to you for getting my lost articled back to me. I know it was my fault that I lost it, and I thought it was gone forever. I wish I could take the team who got it back to me out to lunch to thank them!
-Chris C.
A passenger of United Airlines - 6/27/2022

Thank you for your service and support in finding my wallet. This was of the upmost importance. I appreciate what you do.
-Carmelo A.
A passenger of MTA NYCT Lost and Found - 6/27/2022

Please note that I have already received my iPad back. It arrived on Tuesday, 6/21.
-Marsha F.
A guest of La Cantera Resort & Spa - 6/26/2022

AMTRACK, “ YOU GUYS ARE THE BEST!” thank you for everything, such a LIFE SAVER!!! See you guys soon again!
-Eun-Jung Kim M.
A passenger of Amtrak - 6/26/2022

Great service
-Monika K.
A guest of Marriott's Newport Coast® Villas - 6/26/2022

I want to thank everyone who helped to locate and return my missing item that I had left on flight ua1039 on June 11.Thanks again and thank everyone who hag a hand in the recovery process.
-Ted C.
A passenger of United Airlines - 6/26/2022

Everyone was so pleasant and kind. Thank you for your followup and finding my bag. Appreciate you
-JOANN A S.
A passenger of Tampa International Airport  - 6/26/2022

Thank you so much Air Canada for finding my driver's license, it saved me a lot of time and hassle
-Liann C.
A passenger of Air Canada - 6/26/2022

Thank you so very much. Words cannot express how much it means to me to get my necklace with my son's ring back. Losing him so violently in March we are desperate to hold on to anything that was his. God bless you.
-Elicia M.
A guest of Double Tree by Hilton Ontario Airport - 6/25/2022

I am so glad to MTA lost and found department for their professionalism. I feel proud for them. Thank you MTA.
-Md A. M.
A passenger of MTA NYCT Lost and Found - 6/24/2022

Thank you so much!! I do really want to reimburse security some how. Your resort is great, and your staff is courteous and helpful above and beyond, Grand Villas will always be our first choice in Orlando.
-William L.
A guest of Grande Villas Resort - 6/24/2022

Thank you for finding my Kindle
-NANCY C.
A passenger of United Airlines - 6/24/2022

Thanks great to your help!
-Kento O.
A guest of Venetian Resort and Expo Lost and Found - 6/24/2022

I am ecstatic that you actually searched for and found my wallet, complete with all identification, credit cards, etc. Never in my wildest dreams did I think this request to Lost and Found would get any results. I appreciate the amazing work you did and how fast you responded, gave me updates and processed the return of my item. Great Job.
-Dan H.
A passenger of Amtrak - 6/23/2022

I am impressed and grateful you were able to find my item and that you kept me informed along the way. thank you!
-Valorie H.
A passenger of United Airlines - 6/23/2022

Thank you and I got the item
-Mauie J.
A guest of Cambria Landing Inn and Suites - 6/23/2022

So happy to get my iPad returned! Thank you. I guess the bag containing the chargers, etc. were not found.
-Mary Jean J.
A passenger of American Airlines - 6/23/2022

Kind and excellent service …
-Juan S.
A passenger of American Airlines - 6/22/2022

Great service! Thanks!
-Svetlana Z.
A guest of Mandalay Bay Delano Lost and Found Dept - 6/22/2022

Thank you so much for taking the time to find this and send it back! I greatly appreciate it!
-Marcus K.
A passenger of American Airlines - 6/22/2022

Thank you for mailing my lost wallet to me after finding it on the train
-Joan N H.
A passenger of Amtrak - 6/22/2022

Thank you for finding my wallet and fir keeping all of my identification cards safe.
-Joan N H.
A passenger of Amtrak - 6/22/2022

A wonderful New York Story!I'm deeply grateful. Thank you.
-Michael M.
A passenger of MTA NYCT Lost and Found - 6/22/2022

Thank you for having such honest employees.
-Bonilyn C.
A guest of Seminole Hard Rock Tampa - 6/22/2022

I was supposed be be sent my lost watch, earring, and jewelry box. But there was a camouflage jacket in there. Why is there a jacket in there instead of my jewelry??
-Cyrus H.
A guest of Hampton Inn and Suites Frederickburg - 6/21/2022

Thanks Hilton!. While the system was a bit odd initially, it worked!
-Brad
A guest of Home2 Suites by Hilton Woodland Hills - 6/21/2022

My wallet and its contents were returned intact!This is a great New York story.Thank you all so very much.
-Michael M.
A passenger of MTA NYCT Lost and Found - 6/21/2022

Thanks for the wonderfully expeditious response to locating my lost item. This speaks volumes about your organization and it’s customer service.
-Ceagus R.
A guest of Great Wolf Lodge Georgia - 6/21/2022

Very good
-Lourdes J.
A guest of Venetian Resort and Expo Lost and Found - 6/21/2022

Communication was very good. Sign to lost and found excellent. Maybe because I was stressed finding the spot on the website to report a lost item took a bit of searching.
-erin P.
A passenger of Tampa International Airport  - 6/20/2022

We thank you so much for finding and returning the hearing aids. We love our stays at the Westin, time always passes too quickly. We’ll be back soon! Again, thank you.
-Richard and Kay K.
A guest of Westin Kaanapali Ocean Resort Villas - 6/20/2022

Thank you for this great service. That was so easy, and efficient.
-Fusun K.
A guest of Hilton Los Angeles Airport  - 6/19/2022

Amazing! Thanks so much. You made a kid's day when he got his wallet back with all his hard earned money and gift cards from birthdays.
-Kate B.
A guest of California Great America - 6/18/2022

Thank you so much for everything. Special thanks to security officers Joe and Sylvia for all of their friendly assistance in dealing with my clumsy loss of my phone.
-Lisa K.
A guest of Venetian Resort and Expo Lost and Found - 6/17/2022

I am extremely happy with your fast service. Thank you so much.
-Susan A.
A passenger of American Airlines - 6/17/2022

Thank You All so very much for finding
-Bonnie P.
A passenger of Tampa International Airport  - 6/16/2022

Thank You for all your help and for making this so painless. Air Canada should have such a seamless process for lost luggage which has proven to be a nightmare!
-Margaret B.
A passenger of Air Canada - 6/16/2022

Very impressed with the honesty involved. Thank you everybody envied.
-michael W.
A passenger of MTA NYCT Lost and Found - 6/16/2022

Excellent job. Found the jacket morning after report. Shipped it the following morning. Kudos.
-JOE N.
A guest of Alyeska Resort - 6/16/2022

Thank you for the return of my notebook, much appreciated.
-Barbara G.
A guest of HGV at Craigendarroch - 6/16/2022

Wow. I never thought you guys would find it.But saves me countless hours of recreating massive amounts of data.Hats off to everyone who found it.
-Bobby G Wiggins J.
A guest of SeaWorld San Diego - 6/16/2022

Thank you very much for all your help! We picked it up today. Thanks to everyone involved!!
-Lois M G.
A guest of Seminole Hard Rock Tampa - 6/15/2022

Very pleased with the fantastic service and my wife is very happy to have here items returned. I thank the crew on the Carnival Victory for there honesty and quick response to lost items. Thank you all again for the great service you provide.
-Guy A.
A passenger of Carnival Cruise Line - 6/15/2022

Fast shipping. No damages. Highly recommended.
-Robert
A guest of Red Rock Casino Resort Spa - 6/15/2022

Thank you very much for the whole process!
-Michelle
A passenger of MTA NYCT Lost and Found - 6/15/2022

Fabulous service. Thank you very much indeed.
-Wendy W.
A passenger of Air Canada - 6/14/2022

lady at front desk was very friendly and made process painless. Overall a very good experience and the whole process seemed very smooth. Thank you,
-Andrew Z P.
A passenger of Tampa International Airport  - 6/14/2022

You guys are awesome! Getting my kindle back meant the world to me. Thank you so much.Respectfully Kim Collins
-Kim C.
A passenger of Amtrak - 6/13/2022

The best service, this why I always choose American Airline!
-Joanne R.
A passenger of American Airlines - 6/12/2022

Thank you to all who help secure the return of my Bose portable speaker which I left in my room. The recovery is very much appreciated. Thanks again
-Ponthella B.
A guest of Hard Rock Hotel & Casino - Atlantic City - 6/12/2022

Great service
-Robin B.
A passenger of American Airlines - 6/12/2022

Many thanks to your incredibly friendly staff and responsive team. I appreciate the help!
-Renee D.
A guest of Kalahari Resorts - 6/12/2022

Package received. Glad to get my drivers license back I hope the sea otters enjoyed playing with it.
-Bob A.
A guest of Monterey Bay Aquarium - 6/11/2022

Thanks for the efficient, smooth service
-Uri A.
A passenger of Air Canada - 6/11/2022

Very quick recovery at airport
-M Elsbeth S.
A passenger of United Airlines - 6/11/2022

Security at Hard Rock Casino in Tampa, FL was AMAZING!! I lost my phone and had it back within less than an hour!! Couldn’t be more impressed with the way the situation was handled!
-Misty S.
A guest of Seminole Hard Rock Tampa - 6/11/2022

Hello,Just want to highlight the amazing service that Chris Drennan has given me. Very helpful and courteous. Felt well accompanied through the process.
-Carl D M.
A passenger of Air Canada - 6/10/2022

Thank you so much for sending back my water bottle.I really do appreciate it.I really wonder where it was and hope that someone can tell me so I’m more careful next time.
-Neal C.
A guest of Embassy Suites Concord - 6/10/2022

Experience was excellent
-Daisy R.
A passenger of Tampa International Airport  - 6/10/2022

Several hours after we checked out of the hotel we realized We had left our passports and some cash in our room safe at the Portland Dunway Hilton. Niko from security retrieved them and sent them to home in Florida . Many Thanks !
-Dan F.
A guest of Hilton Portland - 6/10/2022

thank you received it today
-mary ellen R.
A passenger of United Airlines - 6/10/2022

Given the vastness of the MTA system, I had misgivings about whether I would ever see my lost bag again, but everything worked fine -- forms easy to fill out, all the bases covered and staff very pleasant and efficient. Thanks for recovering my lost luggage!
-Carol Kay F.
A passenger of MTA NYCT Lost and Found - 6/10/2022

Incredibly great service! thanks!
-Olga G.
A passenger of American Airlines - 6/10/2022

I am very pleased with how my lost luggage was handled
-Prince, MD Beverly C.
A passenger of Amtrak - 6/9/2022

Perfect
-Thomas E.
A passenger of United Airlines - 6/9/2022

I was called within 5 minutes and able to pick up my lost keys! Thank you
-Sarah S.
A passenger of Southwest Florida International Airport - 6/9/2022

We have been traveling in our motorhome following my flight from Kona to Phoenix. Finally arrived in Oregon and got the notification that you found my iPad. I had not realized I left it on the plane. Thank you so much for tracking me down and following up. True customer service! Which unfortunately is often a lacking commodity these days. Your dedication definitely is appreciated and noticed. Thanks again. Kim G.
-Kim G.
A passenger of American Airlines - 6/9/2022

Oh my goodness, I love New York!! So glad I live here.
-Ann Engelland, M.
A passenger of MTA NYCT Lost and Found - 6/9/2022

thank you for your help finding my favorite glasses. really appreciate it.thank you Nawina Adhikari
-nawina A.
A guest of SoJo Spa Club - 6/9/2022

Thank you for searched and found my son’s cell phone within one week. I am very appreciate your effort.
-Kathy
A guest of Six Flags Over Texas - 6/9/2022

I received my watch safe and sound. Thank you so much. This was a gift from my husband for my 40th birthday.....I"m 73 now. It is precious to me....thanks again
-Allyson M.
A guest of Harrahs Resort Southern California - 6/9/2022

Excelent services made by the luggage support service in order to find me and return with important documents to me! Great job! Thanks!!!
-Elizabeth C.
A passenger of Air Canada - 6/8/2022

Thank you!!!!
-Maria J.
A guest of Sheraton Princess Kaiulani Hotel - 6/8/2022

Thank you item received
-Laura
A passenger of American Airlines - 6/8/2022

Thanks a lot for keeping my lost item save. Much appreciated
-Rafael R.
A passenger of Air Canada - 6/7/2022

American Airlines YOU ROCK!!! I am ridiculously happy that you found my Kindle and are in the process of shipping it. If I can fly American in the future I shall be very happy to. I can’t give you guys enough kudos.Sincerely, Cindy
-Cynthia
A passenger of American Airlines - 6/7/2022

Your response was terrific! Made my day that you located my tablet so quickly. Thank you so much.
-David S.
A passenger of American Airlines - 6/7/2022

Excellent
-Robert S.
A passenger of United Airlines - 6/7/2022

I was devastated loosing this bag. I didn’t know how to proceed to see if it was found until I spoke w a gate agent at DFW AA after I returned from twelve days in Israel. With little hope, I filled out the form a couple nights ago by the time I woke up the next morning, you found it! I approved delivery costs and should get it tomorrow!I worked for IBM for 37 years and was proud of our customer service. You folks knocked ur out if the park! THANK YOU!Congratulations for the level of your customer service!
-Steve L.
A passenger of American Airlines - 6/7/2022

This service was very helpful and the people at the TPA were nice and great to deal with.
-Rick P.
A passenger of Tampa International Airport  - 6/7/2022

This service is the best I have ever seen. I am impressed beyond measure with the efficient process that enabled me to retrieve my lost item so quickly.
-Don V.
A passenger of Air Canada - 6/7/2022

I am very impressed and pleased with the quick response in locating my lost item and the fact that it was shipped immediately.
-Michael B I.
A passenger of VMD Security Screening Kansas City MCI  - 6/6/2022

God bless you.. specially at the person that found and report my passport. I really appreciate it. Thanks a lot.
-Billy T.
A passenger of United Airlines - 6/6/2022

Thank you for your diligence. I now have my lost articles. You have kept me informed from the beginning. It is most appreciated. Again, thank you for your work
-Stephenson S.
A passenger of Tampa International Airport  - 6/6/2022

Really good service.thank you
-perry M.
A guest of Beau Rivage Resort and Casino - 6/5/2022

Thank you for the quick response and the good news that the earbuds were found.
-Jerry M.
A guest of DoubleTree Suites by Hilton Austin - 6/5/2022

Everyone I spoke to at Lost and Found was very helpfull and polite. Only thing I would complain about is the location of Lost and Found. If Officer Jerry had not escorted me I would have never found it. He is a very nice person,
-Eileen L.
A passenger of Tampa International Airport  - 6/5/2022

Document(binder) was received.Thanks
-Jose S.
A guest of Westgate Vacation Villas - 6/5/2022

Much appreciated! Feel very fortunate to have had this service available to recover my phone.
-Terry Nelson C.
A passenger of American Airlines - 6/4/2022

Thank you.
-marjorie C.
A passenger of Celebrity Cruises - 6/4/2022

Cannot believe you found our tablet AND returned it to us! Thanks so much!
-Timothy D.
A passenger of American Airlines - 6/3/2022

Well done. Thanks
-james O.
A passenger of American Airlines - 6/3/2022

Melissa was so helpful to return my lost item. I truly appreciate her patience and assistance. Thank you!
-John T.
A passenger of Charlotte Douglas International Airport - 6/3/2022

To whom it may concern, I have never left something at the airport and am so appreciative of the speedy return of my laptop--especially as I had left it at the TSA security on a holiday weekend. Thank you, thank you, thank you! Jane
-Jane R.
A passenger of VMD Security Screening Kansas City MCI  - 6/3/2022

OUTSTANDING!!!! United found my wife's lost phone in Washington DC. They notified me that it was located on Memorial Day. And sent it to our home via FEDEX. It arrived 2 days later!! AWESOME
-Tim H.
A passenger of United Airlines - 6/2/2022

Thanks , I went today yo pick it up.
-Nilda B.
A passenger of Tampa International Airport  - 6/2/2022

Thank you so very much. This means to me a lot, lot, and lot. Getting a new green card in this country is a 10 month production now. I can't express how grateful I am. A miracle. Thank you again so very much. God smiled at me. My husband and I won't forget this experience.
-Satsuki S.
A passenger of MTA NYCT Lost and Found - 6/2/2022

Awesome Service, much appreciated
-ALDA RAQUEL B.
A passenger of United Airlines - 6/2/2022

Thank you for you quick response. I received a call within just a couple of hours of filing my lost and found report. Diane was extremely kind and very caring, she truly is a very sweet lady who genuinely cares about helping others.
-Jennifer G.
A passenger of Southwest Florida International Airport - 6/2/2022

I wish I could thank Thomas that works in resolutions for helping me find my purse he said he was going to do everything he could to get it back to me. Thomas is a godsend! And also thank you too Carnival for returning it to me I didn’t get it yet but they said they found it and will return it to me!
-Rebecca M.
A passenger of Carnival Cruise Line - 6/2/2022

thank you for making it a smooth process to locate my lost item!
-Jeslyn S.
A guest of Kalahari Resorts - 6/1/2022

The guest representative was kind over the phone. They explained the lost and found procedures in a clear and through matter. I appreciate the individual who turned my item in and for the representative who called me back. They did a good job explaining my options for retrieving the item. Thank again!
-Vanessa R.
A guest of Venetian Resort and Expo Lost and Found - 6/1/2022

Excellent responsiveness and efficiency with locating myLost item. Thank you very much
-Raj D.
A guest of Kalahari Resorts - 6/1/2022

you guys may don't know how much this service mean to us. God bless you and thank you very much..
-Rizwan M.
A passenger of Louis Armstrong New Orleans International Airport - 5/31/2022

American Airlines, this has been amazing! In the middle of a holiday weekend you were still looking out for your customers! You really came through this time! Having my passport back instead of trying to get a replacement is incredible!
-Gloria W.
A passenger of American Airlines - 5/31/2022

I greatly appreciate the service and helping so quickly get my sons lost tablet. Thank you all and yall are truly the best!!!!
-Ashley B.
A guest of Great Wolf Lodge Grapevine TX - 5/30/2022

Great job. You found my item without delay. My thanks to Randy, my stateroom attendant (Grandeur of the Seas).
-Charles M.
A passenger of Royal Caribbean International - 5/30/2022

The whole process was pretty user friendly and the gentleman who helped me at pick-up was great.
-Bill V.
A passenger of Tampa International Airport  - 5/29/2022

I received my watch! Thank you so much for your great service.
-Anthony W J.
A passenger of Royal Caribbean International - 5/28/2022

Thank you for finding my ID card and returning back to me. Feeling of trust will keep my family and friends to return.
-Lerida R.
A guest of Venetian Resort and Expo Lost and Found - 5/28/2022

Fantastic service... I have no idea how my lost tablet was identified and efficiently returned to me. Thank you,
-JOSEPH C.
A passenger of United Airlines - 5/28/2022

Thank You for your Service. Great Customer Service and Fast ship out response.
-AURELIA O H.
A guest of Harrahs Cherokee Resort - 5/27/2022

The system worked re reporting the lost item online, the prompt acknowledgements and then the good news. Of having located the item. The officer assisting was most kind and courteous and I am very appreciative. Thank you.
-Paula Ann C.
A passenger of American Airlines - 5/27/2022

Thank u so much for the great job everyone at American airline that helped me get my phone back to me…thanks everyone
-Patricia C.
A passenger of American Airlines - 5/27/2022

I just want to thank everyone who was involved in getting my laptop back to me. There is a policeman who found it and turned it in. Somewhere there is a clerk who either found my email address in my business cards or looked up my AA account and found my email address in their files. And somebody sent me this note, and somebody arranged for the fedex package. This is just awesome. Made my day. Thank you!!!
-Shane M G.
A passenger of American Airlines - 5/27/2022

I received the knives Wednesday the 25th of May.I was so happy to get them and I really appreciate all that helped get them back to me.I was afraid I would not see them again.Thanks so muchJerry Harrell
-Gerald Harrell S.
A passenger of Carnival Cruise Line - 5/27/2022

Amazing!!!! I’m waiting on my item to be shipped, but filed last night as soon as I returned from my trip … got a phone call today that they found it … called and spoke to a lovely woman who took care of me and is shipping the item out today.
-Carol M.
A guest of Venetian Resort and Expo Lost and Found - 5/26/2022

I got my iPad in the mail today….so quick! Thanks so very much for the prompt action and cheerful helper who called and set this up!!!
-CAROL S.
A passenger of United Airlines - 5/26/2022

The person that helped me was very kind and made sure I got assisted right away. She gave me a call back right away when they found my missing items
-Hope
A guest of Mirage - 5/26/2022

Thank you. Service was outstanding.
-Jim
A passenger of Air Canada - 5/26/2022

Ben was awesome helping me with my mothers lost necklace. I hope all of your managers are as helpful! Thank you Ben
-Deborah S.
A guest of Hampton Inn Peoria - 5/25/2022

Thank you so much!!!
-Ronda T.
A passenger of Tampa International Airport  - 5/25/2022

I would like to say thank you to all in finding my bag. In the back was all my medication I need and you folks found it just in time. Cheers mates!
-Clf M.
A passenger of Tampa International Airport  - 5/25/2022

Thankyou'''--'----'''''
-Neelise
A passenger of MTA NYCT Lost and Found - 5/24/2022

I thank you, Embassy Suites, for handling this lost item for me. I am extremely grateful. This and many other reasons i always stay at a Hilton property. Thanks again, Matt Eck
-Mathias E.
A guest of Embassy Suites Tuscaloosa - 5/24/2022

I'm so grateful for the work of the American Airlines team at Dallas/Fort Worth for finding and returning my lost wallet! I never thought I'd get it back!
-Kathleen P.
A passenger of American Airlines - 5/24/2022

The ladies at AA Lost and Found were friendly and assisted me in retrieving my lost/found wallet. Thx
-Reginald S.
A passenger of American Airlines - 5/24/2022

Thank you so much for returning my wallet quickly, and with all the content in it. Much appreciated. :)
-Joella H.
A guest of Bellagio - 5/24/2022

Great!
-Marilyn L.
A guest of Cosmopolitan of Las Vegas - 5/24/2022

I want to thank you again.I just received my tablet I left in the room.I will be back again.
-Karen B.
A guest of Grand Sierra Resort - 5/24/2022

Awesome staff. Very friendly and assisted me all throughout the process of looking my lost item.
-Jan
A guest of Kalahari Resorts - 5/23/2022

I had given up hope of finding my iPad but 6 weeks after I lost it, AA found it and shipped it to me. So happy!
-Rhonda J.
A passenger of American Airlines - 5/23/2022

Excellent fast turnaround locating my jacket.. Awesome display of customer service at its best
-Charles L.
A passenger of Air Canada - 5/23/2022

Great customer service, thanks!
-Allan S.
A passenger of Tampa International Airport  - 5/23/2022

I appreciate all the help and concern of all the staff. This was one of our favorite places to stay at as drove across the country. We will only be using Hampton inn when we travel.
-Bernie P.
A guest of Hampton Inn & Suites Boerne - 5/20/2022

Thank you very much
-Karen B.
A guest of Grand Sierra Resort - 5/20/2022

I submitted a claim with a great deal of skepticism. I could not have been proven more wrong. Within 5 minutes of submitting a claim for a pair of shoes left behind at a hotel, i received notice that they were found. I was blown away by how great this service works. Thank you!! The nominal cost of shipping was far below the replacement cost. Chargerback is awesome!
-Michael C.
A guest of AC Hotel Pleasanton - 5/19/2022

Very profesional and honest staff who provide me details about my lost walletsThank you MTA
-Eddy D L.
A passenger of MTA NYCT Lost and Found - 5/19/2022

Thank you for finding my lost Key Fob. I filed the report on Monday night and received a call on Wednesday morning that my Key Fob was found. Your efforts saved me a $600.00 dollar replacement fee. Diane in your office was very helpful and kind. Thank you so much!
-Frank F.
A passenger of Southwest Florida International Airport - 5/19/2022

Your team did a great job reaching out quickly
-Jim K.
A passenger of Tampa International Airport  - 5/18/2022

Thanks so much for taking the Time !
-Danny M.
A passenger of Air Canada - 5/18/2022

The baggage employees at Fort Meyer United Baggage were so helpful and kind and called me the first second they got my wallet (later at night-- 1am their time). Very appreciative for their communication and urgency with it. Diane, Fernandez, and Sue all helped me. Thank you!!
-David H.
A passenger of United Airlines - 5/18/2022

Great job! Had no hope my jacket would be found and United and you came through.
-Ron C.
A passenger of United Airlines - 5/18/2022

Excellent service. Greatly appreciated!
-Alicia S.
A passenger of American Airlines - 5/18/2022

Easy to fill out lost item report online. Simple process to retrieve lost item once found.Quick walk from parking lot. Thank you thank you!
-Adriane S.
A passenger of Austin-Bergstrom International Airport  - 5/18/2022

I'm pleasantly surprised to get my iPad fund and returned, and so quickly and easily. Kudos to everyone involved, and thank you very much.
-Jim L.
A passenger of United Airlines - 5/18/2022

Thanks for your prompt and helpful support.
-Jean H.
A passenger of Austin-Bergstrom International Airport  - 5/18/2022

My sister in law left her travel adapter and lightning cable inside her room and housekeeping located and when I inquired about the property, they advised the item was located and offered different ways to recover it. I received the missing item and was thankful for the staffs professionalism.
-Rafael V.
A guest of Legacy International Resort Hotel and Spa - 5/17/2022

Wonderful service! Thank you so much!
-Allison A.
A passenger of Tampa International Airport  - 5/17/2022

I am so please to learn that you have located my iPad. Many thanks!! Out of curiosity, was it found on AA
-Richard L.
A passenger of American Airlines - 5/17/2022

Thank you so much for finding my kindle! You are a life saver! I was so sad when I realized I might have left it behind. Thank you thank you!!!
-Lauren Meshkov B.
A passenger of United Airlines - 5/17/2022

Exceptional service!
-Kelly B.
A guest of Hilton Hawaiian Village - 5/17/2022

Thank you for returning my cell phone safely. Much appreciated.
-Yann L.
A passenger of Air Canada - 5/16/2022

My son dropped his phone getting out of the car in front of the airport. he got to his destination in S. American and noticed he didn't have it. Brian at AA found it and took the information down and it's being shipped to me in Connecticut today. Thank you to Brian for the good work!
-Jeanne Z.
A passenger of American Airlines - 5/16/2022

Package Received. Thank you very much for your efforts. Great teamwork with Trump International Hotel.
-BARRY B.
A guest of Trump Hotel  - 5/16/2022

I would like to say Thank you to lost and found services. They were very professional and caring . Deb and Kara were exceptionally good .God bless you.
-Megbey
A passenger of United Airlines - 5/16/2022

My heartfelt thanks for the safe return of my lost computer. Much appreciated!
-Gary P.
A passenger of American Airlines - 5/15/2022

Thank you so much. Grateful.
-Paul K.
A passenger of United Airlines - 5/15/2022

Hanna was exceptional with assisting me to retrieve my item with specific questions. Her patience was above and beyond. Great customer service and support.
-Earl B.
A passenger of Tampa International Airport  - 5/14/2022

I’m so impressed with their ability to retrieve lost items from rides. I literally lost it the day before and the next morning they already found it. And the workers were so nice when I spoke to them. Thank you everyone for helping me find my phone! I really appreciate it!
-Vivian N.
A guest of California Great America - 5/14/2022

Great service . Thank you.
-L. P.
A guest of Embassy Suites Greenville Golf Resort and Conference Center - 5/14/2022

Thanks you very much. Lady in lost and found was very nice and patient
-Richard S.
A passenger of Tampa International Airport  - 5/13/2022

Thanks
-Beng Huat L.
A passenger of United Airlines - 5/13/2022

I was more than happy the way my problem was resolved. From the moment I called to report the item I left in my room, It was handled quickly and I was very impressed with the results. Also when I went to pick up the item the person who helped me had a very nice attitude and assisted me immediately. Thanks so much.
-Wanda E R.
A guest of Venetian Resort and Expo Lost and Found - 5/12/2022

Just wanted to thank you all for not only finding but quickly sending my drivers license back to me.
-Michael L.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 5/12/2022

Thank you Lost and Found Grand Canyon! My raquet and cover and ball arrived in fine shape this afternoon. I am very appreciative !!
-Brian H M.
A guest of Grand Canyon National Park Lodges - 5/12/2022

I REALLY want to thank the officer who saw my Prada backpack on the bench where I accidentally left it. I am so very appreciative to have it back all in one piece. Thank you so so much!! I hope you receive this message.
-Kristen S.
A passenger of Tampa International Airport  - 5/11/2022

I lost my phone Monday on the bus home and MTA retrieve it for me and I’m very grateful. Thank you guys..
-Paulette G.
A passenger of MTA NYCT Lost and Found - 5/11/2022

Thank you for recovering and shipping my husband’s phone.
-Siri E.
A passenger of United Airlines - 5/11/2022

Thank you so much.
-Emma
A passenger of Austin-Bergstrom International Airport  - 5/10/2022

Great service. Waiting for my Fedex
-GLORIA A.
A passenger of American Airlines - 5/10/2022

I’m very graceful with a MTA and thePerson who find out my wallet everything was a good condition and safe. Thank you so much MTA. I really appreciate it. God bless….
-Omar
A passenger of MTA NYCT Lost and Found - 5/10/2022

Recently I had left my laptop computer on the plane and notified the service desk at the terminal and went back to the plane but the plane had been service and the computer was not there. The personnel were very proactive in trying to locate the computer. I have received word that the computer has been found and being shipped to me. I am very thankful for everyone involved in making this happen. Thank you
-George A.
A passenger of American Airlines - 5/10/2022

The service for finding and arranging return of my item is absolutely critical and extremely valuable. This was a very critical item to receive back quickly. Thank you very much for your help on this.
-Robert T.
A passenger of American Airlines - 5/10/2022

Great job !!! All hope was not lost.
-Robin B.
A passenger of Amtrak - 5/9/2022

I received my lost item today. I really appreciate for your quick response and results. Thank you!
-Mikako M.
A passenger of Amtrak - 5/9/2022

Amazed that a small change purse with cash and credit cards was found so quickly and completely intact! So proud of the person cleaning the room of their honesty!
-Emily H.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 5/9/2022

great service , thank you
-Gordon L.
A passenger of American Airlines - 5/9/2022

Thank you! Diane was delightful and very helpful both when I reported my lost phone and when I picked it up.
-Len D.
A passenger of Southwest Florida International Airport - 5/9/2022

I'm delighted with this service!!! Thank you sooo much for your help, its really appreciated
-Mike H.
A guest of Hilton Orlando Bonnet Creek and Waldorf Astoria Bonnet Creek  - 5/9/2022

THANK YOU THANK YOU to all involved for helping locate and return my glasses. A big relief to me! I didn’t think there was a chance they would resurface. Much appreciated!
-Mark S.
A guest of Venetian Resort and Expo Lost and Found - 5/9/2022

Thank you for all your help in finding my Kindle. So happy to have it back.
-Margaret B.
A passenger of United Airlines - 5/8/2022

Hey I just wanted to say I appreciate you guys responding so fast and also for finding my sons phone so quickly. Thank you!
-Shannon E B.
A guest of Silverwood Theme Park - 5/8/2022

Outstanding, thank you so much
-Robert B K.
A passenger of United Airlines - 5/7/2022

Wow I am so excited you found my Lost Item. thank you so much. am looking forword to having it back. Thank you!!!
-Margaret B.
A passenger of United Airlines - 5/6/2022

Gracias por la atencion y respuesta rapida.
-Antonio cruz L.
A passenger of United Airlines - 5/6/2022

Awesome job thank you!
-Victor J.
A guest of Six Flags Magic Mountain - 5/6/2022

received ipad in good condition
-Odette R.
A passenger of Air Canada - 5/5/2022

Thank you for your prompt and courteous attention to my leaving my Ipad when leaving.
-Diana S.
A guest of Harrahs Cherokee Resort - 5/5/2022

Thank you to you in Las Vegas and Happy Birthday to me from someone .... this truly was the only birthday present I needed after the Scorpions concert of my life on Tuesday. I would so love to thank the one or the ones that turned this/my fanny pack in. There really is a lot of good in this world and this is proof of it.Love always Tanja
-Tanja D.
A guest of Paris Las Vegas - 5/5/2022

You guys are awesome!!!!! Thank you so much!!!!!!!!!!
-Suraj S.
A passenger of Air Canada - 5/5/2022

Thank you so much for locating this phone, we really appreciate it. My wife is very relieved that she will soon have it back in hand.
-Steven W.
A guest of Busch Gardens Tampa Bay - 5/4/2022

What an awesome surprise. Thank you so much for sending my phone back to me. The pictures on my phone are priceless to me. You guys rock!
-James P.
A passenger of American Airlines - 5/4/2022

Thank you.
-Ghada D.
A passenger of Royal Caribbean International - 5/4/2022

Thanks for your help and returning my IPad. God Bless American Airlines!
-Robert L.
A passenger of American Airlines - 5/4/2022

Thank you
-Judy L.
A guest of New York New York - 5/4/2022

Thx for the excellent service!
-m diana J.
A guest of Inn at Morro Bay - 5/3/2022

Thank you, thank you, thank you! And thanks to the wonderful, kind, honest person who turned it in! Thank you for your service in getting this returned to me so quickly! I am so grateful! Mary Powell
-Mary P.
A passenger of American Airlines - 5/3/2022

The team was really friendly and helpful in assisting us locating a lost phone. Thank you!
-Kelly T.
A passenger of American Airlines - 5/3/2022

I was skeptical about using this service but was pleasantly surprised. It was seamless and very quickly updated.
-Lauren S.
A guest of SoJo Spa Club - 5/3/2022

Today I received the Surface 3 Tablet i negligently left in the seat back.pocket in front of where i was sitting on a flight from LA to Houston. Even though I reported the lost item the next day i never expected to have it found and returned. However, your staff persisted and even though it was about a week past the month long search period it was located and 3 days later It arrived at my home. I can not thank you enough for your efforts and really appreciate that United Airlines has access to a service like yours. So much work and information i thought was lost is now saved because of your service and I thank you all. Sincere regards, Erle Younker
-Erle Y.
A passenger of United Airlines - 5/2/2022

I'm so pleased (and impressed!) that you were able to find my lost item and it's already been shipped to me. Great customer service!
-Margaret T.
A passenger of American Airlines - 5/2/2022

Just wanted to thank your crew for finding my lost items. You wrapped my phone credit cards and drivers license with great care. All my precious items were returned. Great job and thanks so much. Lunch on me!!!
-Karen F.
A passenger of United Airlines - 5/2/2022

I did get my credit card back and am grateful but thought it would be 1-3 days as paid $16.75 for priority mail. It took 6 days to arrive. I would have preferred a drive to Sea World to get it.
-Laura
A guest of SeaWorld San Diego - 5/2/2022

Found and returned my wallet thank you very much!
-Nicholas Chi-Lik W.
A passenger of Air Canada - 5/2/2022

I so appreciate the swift result and kindness from the person who called and confirmed they found my item. She even sent a picture
-lorraine F.
A passenger of United Airlines - 4/30/2022

Excellent job thanks
-Erkki R.
A passenger of American Airlines - 4/30/2022

So thankful you found my game console. I thought it was lost for good. What a great news.
-Martin G.
A passenger of Air Canada - 4/30/2022

Got the green light jacket in mail today. Thankful to Hard Rock Casino Lost and Found Dept. Impressed by the process it involved, kudos.
-Joseph A.
A guest of Hard Rock Hotel & Casino - Atlantic City - 4/29/2022

I got my things thank you so much .
-Jessica Justine W.
A passenger of MTA NYCT Lost and Found - 4/29/2022

Thanks
-Jose V.
A passenger of MTA NYCT Lost and Found - 4/29/2022

I was so grateful to get my denim jacket back. I was so impressed by the ease of reaching out to TPA Lost and Found and how cordial everyone I spoke to was. It was a happy ending. Thanks to all for the process, kindness and willingness to help. Kudos!
-Charlotte M M.
A passenger of Tampa International Airport  - 4/29/2022

Thank you for the update and your company professionalism.
-Gerald
A passenger of Princess Cruise Lines Ltd - 4/28/2022

Outstanding service from start to finish. Absolutely amazing. Thank you very much for what you do.
-Dan Sheffield J.
A passenger of Tampa International Airport  - 4/28/2022

It was well handled by the Palazzo staff. Much thanks to everyone in Security.
-Mary S.
A guest of Venetian Resort and Expo Lost and Found - 4/28/2022

Thanks for the recovery of solid items listed.However the cold cash was not received Was it not recovered
-David B.
A passenger of Celebrity Cruises - 4/28/2022

Thank you so much. You guys were great. I so appreciate the effort and your success in finding my computer.
-Bob B.
A passenger of United Airlines - 4/28/2022

Thank you so much for finding my watch and returning it to me. I use it so much for work and it means so much to me! You guys were great!
-Lourdes H.
A guest of Bellagio - 4/28/2022

Communications was good. Being able to upload last location is also good. If your going to loose something on a flight, this is a great forum manage list items. I’m just very happy I got my new iPad back. Thank you!!
-Jeff B.
A passenger of United Airlines - 4/28/2022

The person I spoke to was very helpful and courteous.
-Jerome P.
A guest of Venetian Resort and Expo Lost and Found - 4/28/2022

Very happy
-Michael C.
A passenger of Charlotte Douglas International Airport - 4/27/2022

exceptional customer service. Quick response. Entire process was very user friendly. Many thanks to your staff.
-Jacqueline F.
A passenger of Austin-Bergstrom International Airport  - 4/27/2022

Excellent service!Thanks
-Enrico B.
A passenger of American Airlines - 4/27/2022

Thank you So Much in helping us find this phone. It has family photos that can't be replaced.
-Lora G.
A guest of HGV Anderson Ocean Club Myrtle Beach - 4/27/2022

Thank you, thank you!! You are terrific! United Airlines, your dedication to your customers is highly appreciated. I am loyal for life!
-Nancy T.
A passenger of United Airlines - 4/27/2022

I am amazed this service exists and works. Never in a million years did I think I would get my phone back. Thank you so much
-Jennifer
A guest of Green Valley Ranch Resort and Casino - 4/27/2022

Muchísimas gracias por recuperar mi billetera. De corazón se los agradezco. Estaba todo, incluso el dinero!!!
-María Noelia N.
A guest of Universal Orlando Resort - 4/27/2022

Thank you so much for the quick return of my and the excellent customer service!
-Ann Z.
A passenger of Austin-Bergstrom International Airport  - 4/26/2022

The Venetian employees from Security to Lost and Found and phone operators went above and beyond to help and succeeded. Thank you.
-Shirley W R.
A guest of Venetian Resort and Expo Lost and Found - 4/26/2022

Wonderful job I got my iPhone within the 6 days after I reported missing
-Senia I.
A passenger of Air Canada - 4/26/2022

It was a pleasure dealing with your department. Diana could not have been nicer and very informative. If their were a scale to rate your department you would be a 10.
-Thomas S.
A passenger of Southwest Florida International Airport - 4/26/2022

Staff for the lost and found was so helpful.
-Jenelle H.
A passenger of Charlotte Douglas International Airport - 4/26/2022

Got my keys back - thanks so much!
-RON Dale M.
A guest of Galt House Hotel - 4/26/2022

Thank you for finding my drivers license. I cannot thank you enough. Have a safe day!
-Nora M.
A passenger of Tampa International Airport  - 4/26/2022

Brigette, who helped me with this problem, was terrific. She was competent, sympathetic and responsive to me as an individual. I’m not usually fond of a business call such as this. Today Brigette took care of me and made the exchange painless and enjoyable.
-Betsy M.
A guest of Hilton Anatole Dallas - 4/25/2022

I’ve been frantically checking my email daily since I filed a lost and found claim with Tampa airport. But it wasn’t until I talked with a lovely woman in the lost and found office today that I thankfully learned my iPad had been found. There’s nothing like talking to a real person to reassure yourself that you’re being taken seriously. This lovely lady found my item and it’s being shipped home to me. Many thanks!
-Ann M.
A passenger of Tampa International Airport  - 4/25/2022

This now shows the wallet has not been shipped. Is there anyway I can speak with a live human?
-Berin W.
A passenger of American Airlines - 4/25/2022

Was VERY VERY VERY impressed with the service provided. I have never los anything through Air Canada before but the experience was excellent. Seamless. Thank you!
-Sunita B.
A passenger of Air Canada - 4/25/2022

Very courteous, helpful and efficient. Tank you very much for the quick response
-Frederick C.
A passenger of Charlotte Douglas International Airport - 4/25/2022

Excellent service and friendly people made this experience painless!
-victor b M.
A passenger of United Airlines - 4/25/2022

Thanks very much for keeping the items.
-Kadir H.
A guest of Hilton Grand Vacations Las Palmeras - 4/24/2022

Great serviceGreat attentionEfficient and timely responseThank you Air Canada
-Marty D.
A passenger of Air Canada - 4/24/2022

The entire staff (front desk to security) is very professional and helpful. The concept of finding my wife’s dresses she accidentally left in the room is beyond excellence. We definitely love your positive energy. Without any hesitation, we will recommend you to our friends and family the wonderful experience we had. We will be continuing our visits there.
-Dwight/Mito V.
A guest of Hilton Grand Vacations Club Kings Land - 4/23/2022

Thank you very much for the effort to locate, identify and ship my daughters game. She was heartbroken and disappointed in herself for having lost it and I appreciate the time spent to get it back to her. Thank you!
-Mary H.
A passenger of American Airlines - 4/23/2022

Excellent service.
-victoria b M.
A passenger of American Airlines - 4/23/2022

Thank you so very much! I am grateful for the good Samaritan who turned in my item and the American Airlines process for reporting the lost item.
-Olenda J.
A passenger of American Airlines - 4/22/2022

Great service. Thanks
-Celina A.
A passenger of American Airlines - 4/22/2022

Wallet arrived today. Many thanks again for your efforts
-Bergen P.
A passenger of American Airlines - 4/22/2022

Great service by Pat Valentine, lost and found, terminal 8. Dont know if TSA or AA employee.
-Henrik M.
A passenger of American Airlines - 4/22/2022

I was very impressed with the lost and found system! Easy to use and our item was brought to us promptly after submitting a request form. Thank you Ms. Donna!
-Michelle J.
A guest of Kalahari Resorts - 4/22/2022

Thank you very much!
-Mike B.
A passenger of Tampa International Airport  - 4/21/2022

Got the item! Thanks
-carol L.
A guest of Oceanpoint Ranch - 4/21/2022

Great service! Fast and easy!
-Anna F.
A passenger of Air Canada - 4/21/2022

Thank you so much for promptly finding and returning my lost item.
-Gregg K.
A passenger of United Airlines - 4/21/2022

Very positive experience, was a bit lined up however agent was extremely professional and responsive
-Dave S.
A passenger of Air Canada - 4/21/2022

Many thanks for dealing so promptly and effectively with what could have been a significant loss for me. The ground staff at the gate and the person in charge of the Consumer Service booth in Sector E were equally quick, effective, friendly and helpful.
-JEAN A.
A passenger of Air Canada - 4/21/2022

Appreciated notification of our lost item. All went very smoothly.
-Dee O' C.
A passenger of Air Canada - 4/20/2022

Thanks again for your help. I wasn't sure it would ever be found
-Bergen P.
A passenger of American Airlines - 4/20/2022

I want to thank you repeatedly for finding my I Phone 10. My family and friends were very doubtful I would ever see my phone again. I had faith it would be found. Yesterday, I got word that it had been found!!! I was ecstatic you found it. Can't wait to receive it tomorrow by FedEx. THANK YOU SO MUCH!!! Debra Bailey
-Debra B.
A passenger of United Airlines - 4/20/2022

Thank you!!!
-Joan S.
A passenger of United Airlines - 4/20/2022

I was thrilled that you found my items - thank you! I also understand dumping chocolate in paper bags, but was disappointed that totally sealed, un-popped popcorn was pitched. Also, directions to the office could be better.
-Polly J.
A passenger of Tampa International Airport  - 4/20/2022

Tinisha was super helpful - thank you!!
-Jill W.
A guest of DoubleTree by Hilton Chicago Magnificent Mile - 4/20/2022

I am very impressed with the speed and efficiency with which this claim was received, responded to and resolved. Thank you for locating my lost item!!! I am so greatful!
-Suzen H.
A passenger of American Airlines - 4/19/2022

Thanks so much!! I mailed a thank you $$$ to housekeeping mngr today!!
-Cindy N.
A guest of The Alloy - a DoubleTree by Hilton - 4/19/2022

Thank You so much.I know what airline I'll fly .Thank the people down in the trenches.Thanks again,I wish I could tip
-Stanley D.
A passenger of United Airlines - 4/19/2022

Thanks great job
-Isaias C.
A passenger of MTA NYCT Lost and Found - 4/19/2022

Nice service to handle our missing property while continuing our trip.
-Patrick B.
A passenger of American Airlines - 4/19/2022

Our stay was wonderful. I thank you so much for sending me my glasses. It was very nice of you
-Vera S.
A guest of Pismo Lighthouse Suites - 4/18/2022

So pleased with the speed and ease of retrieving and shipping my lost (and forgotten) items. Thank you Amtrak!
-Priscilla C.
A passenger of Amtrak - 4/18/2022

Great fast service - thank you!!
-Nitya L.
A guest of Hard Rock Hotel & Casino - Atlantic City - 4/18/2022

Thank you so much! Glad to know there are still honest people in this world!
-Arlene O.
A guest of Venetian Resort and Expo Lost and Found - 4/17/2022

I left my wallet in the room- by the time I returned the room had been cleaned. I went to lost and found and they said it would probably process several hours later. I had my malice platinum card in walket and was hoping someone would contact me. I’m glad it was found however
-William C.
A guest of MGM Grand - 4/17/2022

Awesome job thank you
-Danny van D.
A passenger of American Airlines - 4/17/2022

Thank you so very much for finding my lost prescription glasses and for shipping them so quickly. I’m so impressed with your service.
-Ziva A.
A guest of Hilton Hawaiian Village - 4/16/2022

Thank you AA for searching for my phone which holds treasured pictures and videos of my children. I am sincerely grateful for your time, efforts and commitment to providing great customer service.Happy Easter, He Has Risen!
-Walker L.
A passenger of American Airlines - 4/16/2022

Amazing! So thankful they found my stuff and I believe the maids turned it in very great experience and I will stay at the park and p.m. every time I go over to Vegas
-Miles B.
A guest of PARK MGM Las Vegas - 4/15/2022

Tracking package
-Vandilyn L.
A passenger of Royal Caribbean International - 4/15/2022

Great service
-Stanley A.
A passenger of American Airlines - 4/14/2022

Thanks for an incredible, friendly, efficient service!!
-Paula C.
A passenger of American Airlines - 4/14/2022

I am so very happy that someone was honest enough to turn in my keys. And that Lost
-Connie S.
A passenger of Tampa International Airport  - 4/14/2022

Thank you so much for your help and responding to my questions. Truly great customer service especially Marianna Garrido.
-Richard K.
A passenger of Celebrity Cruises - 4/13/2022

This process to get my item returned has been so easy. It could not have been more painless. Thank you so much for your help! :)
-Nicole G.
A guest of Hilton Rosemont - 4/13/2022

Ms. Tiffany in the lost and found did a great job retrieving my lost phone and keeping in touch with my contacts (and I) to get it! I am very appreciative of her help and all the other staff involved in finding and turning my phone in so I could get it back. You guys are great!!
-Lauren B.
A guest of Six Flags America - 4/13/2022

Ty so much
-Shellie S.
A passenger of Tampa International Airport  - 4/13/2022

The service provided was impeccable. Thank you.
-Brian Y.
A passenger of Air Canada - 4/12/2022

Staff at IAD were friendly, helpful, and reliable. Many thanks to them!
-Daniel P S.
A passenger of United Airlines - 4/12/2022

I’m so impressed with the kind, courteous and prompt service by Wendell of the Lost
-Jennifer S.
A passenger of American Airlines - 4/12/2022

I’m so impressed with the fine, courteous and prompt service by Wendell at American Airlines’ Lost
-Jennifer S.
A passenger of American Airlines - 4/12/2022

thank you very much for finding my phone
-kenneth E R.
A passenger of Charlotte Douglas International Airport - 4/12/2022

Deepest appreciation in locating and returning all phone, chargers
-Debbie H.
A guest of Venetian Resort and Expo Lost and Found - 4/12/2022

I truly appreciate the hard work that undoubtedly went into locating my lost keys! I was not hopeful that they would be recovered and I am incredibly relieved and impressed to have them already shipping back to home within 24 hours. Thank you all so much.
-Justin J.
A guest of Carowinds - 4/11/2022

The Casino and the people that made the arrangements to have our tote shipped to us did an outstanding job. I thank you so much for your quick response and handling our forgotten tote so professionally. This is a very caring service to your guests and is a wonderful display of how much you care for your quests.Thank you very much for sending us our left behind tote You’re the best !!
-Gerald C.
A guest of Harrahs Cherokee Resort - 4/11/2022

I can’t thank you enough for handling my lost items and working with me. You are the exact reason I only stay here. Thank you for taking care of me.
-Victoria
A guest of Venetian Resort and Expo Lost and Found - 4/11/2022

I would like to thank the MTA from the bottom of my heart for turning in my lost property and returning it to me forever Greatful
-Dawn S.
A passenger of MTA NYCT Lost and Found - 4/11/2022

Received my lost package on 4/10/2022 - what a surprise, I thought I would never see my necklace again. The people at the claims office was so very helpful and made the claim memorial to me and Southwest Airlines. I will forever be thankful for these remarkable people.
-Nancy E D.
A passenger of VMD Security Screening Kansas City MCI  - 4/11/2022

Many thanks to steve for his prompt swift attention
-Salvatore M.
A guest of Flamingo Las Vegas Lost and Found - 4/11/2022

Thanks for getting our items back to us. Very happy with this service.
-Joy L.
A guest of Venetian Resort and Expo Lost and Found - 4/10/2022

VERY IMPRESSED with the follow through and the American Airlines Lost and Found process.
-Frederick W.
A passenger of American Airlines - 4/10/2022

Thank you so much for such excellent customer service!! It’s appreciated. Thank you to Mr. Russell for contacting me
-Lizette F.
A guest of La Cantera Resort & Spa - 4/10/2022

My visit to your casino new member was wonderful and helpful when my brother left his hoodie behind! I called the hotel operator n Tracy directed me to John at lost n found! He was wonderful! I already received my package! I was there on 4/4 n checked out 4/5! Thank you guys so much! Loved it!
-Marianne L.
A guest of Ocean Casino Resort - 4/10/2022

Thank you for finding my item!!
-Maliha H.
A passenger of Air Canada - 4/9/2022

Overall, it was a great experience. Just a little difficult find the lost
-Phil
A passenger of Tampa International Airport  - 4/9/2022

Worked great, thanks!
-Brian H.
A guest of Bellagio - 4/9/2022

Thank I you so much for saving our Lamby! This was a big item to have left. So glad it was turned in. Even was was quick and responded professionally. Thank you again!
-Brian R.
A passenger of Southwest Florida International Airport - 4/8/2022

Efficient turn around time. Simple and easy process to report. Very happy my lost item was found. Thank you!
-Ivy N.
A passenger of Air Canada - 4/8/2022

Snow Valley did a great job finding the missing ski poles and getting them back to the rental shop. My daughter and wife so happy. Thank you
-Eric A.
A guest of Snow Valley Ski Resort - 4/8/2022

The process of getting my lost item back was great. Everyone was very clear with instructions and helped me so much. I like to thank the workers and everyone involved. Thank you New york!!
-emily
A passenger of MTA NYCT Lost and Found - 4/8/2022

Awesome service getting a sweatshirt I left in my room. Thanks Eustacia!
-Brett M.
A guest of Venetian Resort and Expo Lost and Found - 4/8/2022

Thank You.
-Robert L.
A passenger of MTA NYCT Lost and Found - 4/8/2022

I received my I pad yesterday, thanks for your help.
-Harley K.
A guest of Big Cedar Lodge LLC - 4/8/2022

Extremely pleased with the service of the Westjet team, from the stewards on the plane to the staff at lost and found, to locate my iPad at the Calgary airport and have it shipped to me.
-Ursel B.
A passenger of WestJet - 4/8/2022

Received the package. Thanks
-Miriam A. P.
A passenger of United Airlines - 4/7/2022

Thank you so much for your assistance in returning my checkbook. This is the second time that I needed security to help me with a lost article. You are wonderful
-donna N.
A guest of LUXOR Las Vegas - 4/7/2022

This worked great! I left my wallet at Denver airport and someone must have turned it in. It was so nice to get a proactive message and have the wallet sent to me with just a couple clicks. Thank you!
-Chris B.
A passenger of United Airlines - 4/7/2022

Everyone was so helpful. From the traffic officer who called the lost and found. He then accompanied me to the lost and back to my car. Thank you.
-Cynthia V.
A passenger of Tampa International Airport  - 4/7/2022

Your representative was enormously helpful in working with the American Airlines baggage services staff member and me to solve the problem we were having with completing the shipping of my lost laptop bag to me by FedEx.
-Tommy J.
A passenger of American Airlines - 4/6/2022

Thank you so much. So happy I have my jacket back! Great support and communication!
-Herr Henning F.
A passenger of Southwest Florida International Airport - 4/6/2022

I'm really grateful with American Airlines for helping me on retrieving my lost iPad. Much apreciated!!
-Luis Alejandro G.
A passenger of American Airlines - 4/6/2022

Thank you so much! You found my super-valuable computer (because of its contents) and this was done quickly and in most professional way. I am most grateful for your help.
-Gordana N.
A passenger of American Airlines - 4/6/2022

Thanks so much for finding my computer I am very grateful
-Mark M.
A passenger of American Airlines - 4/6/2022

Overall very efficient, shipment received on the original date specified and within the given time frame. Only odd thing, sent message package would arrive 1 day earlier than originally given, and tracking site confirmed this, but then it didn't, and no note in tracking that the early delivery would not happen. On the original day 4/5, tracking again said that it would be delivered that afternoon.
-Anne
A guest of Rancho Manana Resort - 4/5/2022

Customer service representative with lost and found was great. She explained the process and walked me through everything needed to get my iPhone back. Thank you!
-Travis K.
A passenger of American Airlines - 4/5/2022

This service and process was fantastic. Had no idea it existed and am glad it does. Thanks for making it a win/win!
-Mike R.
A guest of Residence Inn / SpringHill Suites Greenville Downtown - 4/5/2022

Thank you so much for your service. The entire process to submit a claim, receive updates via text and email and pickup of item was simple and seamless and professional. I’m very appreciative of this service and the professionalism of the agents. My daughter will be happy she got her backpack back. Thank you,Nadine
-Nadine P.
A passenger of MTA NYCT Lost and Found - 4/5/2022

Was please to be informed and reconnected with my lost phone, Incredible Job! Wish Vail had specified to go to Lionhead - Lost
-Jeff C.
A guest of Vail Mountain Ski Resort - 4/4/2022

It’s not fun to lose something but it’s great to know that if you do you can always count on the MTA to get it back.
-Ira Y.
A passenger of MTA NYCT Lost and Found - 4/4/2022

Thank you for your help in recovering my lost items great service thank you
-Neal H.
A guest of Venetian Resort and Expo Lost and Found - 4/4/2022

Thank you so much for your quick and efficient service. Cecily Moreau
-Cecily C M.
A guest of Margaritaville Resort Lake Conroe - 4/4/2022

I want to thank you for all you did for me . Everyone was so nice and helpful. Thank you again for everything.
-Sandra E.
A guest of Embassy Suites Omaha Downtown/Old Market - 4/4/2022

THank you so much whoever found my ID and for taking the effort to contact me directly to let me know that you had it! i am so grateful!
-jon C.
A passenger of Air Canada - 4/4/2022

All good in the hood
-Pej
A passenger of American Airlines - 4/3/2022

Great service!!! Thanks!!!
-Cesar M.
A passenger of American Airlines - 4/1/2022

Thank you so much for your service. I received the package today. I so appreciate your help.
-Patty M.
A guest of Waldorf Astoria La Quinta Resort  - 4/1/2022

Thank you so much for your excellent service!
-Darrel E.
A passenger of Louis Armstrong New Orleans International Airport - 4/1/2022

Really thankful for the help on finding my phone.
-Diomedes
A passenger of American Airlines - 4/1/2022

Thank you!! Great service
-Jean P.
A passenger of Tampa International Airport  - 4/1/2022

Mixed. It took many phone calls for housekeeping to acknowledge items were found, and then how to arrange shipping. However once all arrangements were made, the shipment was made quickly.
-James I.
A guest of Embassy Suites by Hilton Oahu Kapolei - 4/1/2022

Thank you so much!
-Marilyn T.
A guest of Silver Dollar City - 3/31/2022

toNY AT LOST AND FOUND WAS AMAZING.. tHANK YOU
-Carol C.
A passenger of American Airlines - 3/31/2022

Thank you very much for sending my Ukulele so quickly. I am VERY impressed by such an easy and organized service. I will tell all of my friends about my experience!
-Fumiyo L.
A passenger of United Airlines - 3/31/2022

Very fast:)
-Gu X.
A passenger of Air Canada - 3/30/2022

Great communication! I'm happy you found my batteries! Thank you
-Alexey
A passenger of Air Canada - 3/30/2022

Thank you so much for finding my wallet. Did I leave it somewhere or did someone turn it in? I am so thankful for getting my wallet back. I appreciate your help.
-Nancy S.
A passenger of American Airlines - 3/30/2022

Thank you! Great staff!!!
-Diana
A passenger of Southwest Florida International Airport - 3/29/2022

Excellent! Thank you for your prompt recovery and return process
-Thomas B.
A passenger of American Airlines - 3/29/2022

Although i did not get the gentleman's name that helped me, he was wonderful! I thought this process was going to be such a hassle. From the first person i spoke to and all the way through they were professional, polite and helpful. They are a credit to your company. Thank you
-Joanne F.
A passenger of American Airlines - 3/29/2022

Many thanks to the staff of United Airlines Lost and Found Dept. I left my Kindle on a UA flight on Friday afternoon, March 25. I was notified on Saturday that my Kindle had been found. I received texts and emails to keep me informed and how to pick up my property. The entire process was very efficient. Thank you to everyone involved.
-Judith L L.
A passenger of United Airlines - 3/28/2022

I've been very impressed with this service.
-Dan W.
A guest of Universal Orlando Resort - 3/28/2022

Left a coat at security check point. Used online portal to report. Quick acknowledgement with a follow up the coat had been found. The system worked and I appreciate it!
-Mike C.
A passenger of Tampa International Airport  - 3/27/2022

Extraordinary Service At Tampa International Airport Lost Wallet James K. re: cbtxt.net/203835255Please extend my sincere thanks to the Tampa Professionals regarding the recovery of my wallet with everything in it!Needless to say I was upset and afraid of the consequences. First, your team guided me to the information booth. They worked hard to help. Next, I was directed to the Lost and found team. They patiently walked me through the "Claims Process - not once but twice". They called me back to make sure I did report's correctly. This same team (1) called me, (2) texted me twice. Next the Security Police/Recovery team nursed through the recovery - physical hand off of my Wallet.... with every thing in it, including money and Special ID's,Next, the folks at Starbucks were empathetic to me at onset of the loss. I thank them for keeping me calm too. Please extend my thanks to them as well. To the Executives and Managers at Tampa International Airport. Your obvious policy and training model needs to be copied. Thank you too. Thanks Team Spirit Airlines and Tampa International Airport. Sincerely,James H. K., CEO
-James H K.
A passenger of Tampa International Airport  - 3/27/2022

We received my items today(3/26/22). We very much appreciate your prompt attention to retrieving and shipping the lost items. A big thank-you to Officer Bingo. He eased our minds and helped tremendously.
-Heda H.
A guest of Red Rock Casino Resort Spa - 3/27/2022

Truly a great service -- the best. Seamless procedure and my highly-prized item was recovered and shipped to me expeditiously. I am VERY happy with this service -- thank you!
-John S.
A passenger of United Airlines - 3/26/2022

thank You!
-Annette R.
A guest of Marriott's Desert Springs Villas - 3/26/2022

Thank you very much for your constant communication during this process. It assured me that someone was taking the time to search for my missing Kindle. It was wonderful hearing that it was found
-patricia B.
A passenger of American Airlines - 3/26/2022

Thank you so much . My phone arrived safely and in a reasonable time frame. Thank you so much United Airline.
-Hugette F.
A passenger of United Airlines - 3/26/2022

Excellent Service
-Glen T.
A passenger of American Airlines - 3/25/2022

Very impressed with Dollar. First time using it and very impressed with the vehicle we were given. Also I really appreciate your taking the time and making the effort to send this to me.
-Susan R.
A customer of Dollar Car Rental Seattle - WA - 3/25/2022

Amazing, thank you
-vera T.
A passenger of MTA NYCT Lost and Found - 3/25/2022

I am so happy with the service that I was provided by the employee at the lost and found. I sure wish i had his name! He was super helpful, sent me the links to claim my jacket - really did more than he had to!
-Suzanne
A passenger of United Airlines - 3/25/2022

I just want to express my gratitude to the person who returned my wallet. I appreciate it very much. I was told next I can pick up a check for the cash. Keep up the good work MTA
-Janette W.
A passenger of MTA NYCT Lost and Found - 3/25/2022

I can’t believe you found out lost item! Thanks for following up.!
-Linda O.
A passenger of American Airlines - 3/25/2022

Excellent service my lost backpack was found within 24 hours I was notified to pick up or choose if I prefer to be shipped. I did not expect to find it and was so pleasantly surprised when I received the email. Thank you for excellent service and feedback
-Irena D.
A passenger of Tampa International Airport  - 3/25/2022

Very happy! Thank you for your prompt and excellent service. We are so lucky to have you!
-Vidas J.
A passenger of Southwest Florida International Airport - 3/24/2022

The person who helped me at LaGuardia was very kind, efficient, and made the whole experience pleasant!
-Lori S.
A passenger of United Airlines - 3/24/2022

I didn’t even realize I lost my kindle until I got your email that you found it. What a wonderful service and great people for doing this. You made my day and I really appreciate your help!
-Natasha S.
A passenger of American Airlines - 3/24/2022

You guys rock. Thanks so much and tell everyone that they're awesome.
-Mark S.
A passenger of American Airlines - 3/24/2022

Thank you to Brian!! He was very helpful and helped me get my tablet back. I am sure they don't realize how important they are. Life Saver!!
-Jane L.
A passenger of American Airlines - 3/23/2022

Smoot process and great customer support
-Ikena B.
A passenger of Tampa International Airport  - 3/23/2022

Your service is the best! After speaking to a representative and giving the details of my personal item, the process to ship it was easy and painless. I spoke with a representative after business hours and ultimately to a representative that located and provided the return options. Both were extremely helpful and pleasant. Thank you so much for taking care of my property and getting it back to me. David
-David S.
A passenger of Tampa International Airport  - 3/23/2022

I really appreciate the fast and efficient return of my laptop.
-Dave K.
A passenger of WestJet - 3/23/2022

great service
-john J.
A guest of Hilton Hawaiian Village - 3/23/2022

Thank you to the gentleman at the Air Canada lost and found desk at YVR who phoned me twice and was very helpful.
-Heather M.
A passenger of Air Canada - 3/22/2022

Thank you very much I appreciate
-Angel V.
A passenger of Amtrak - 3/22/2022

Items received in good condition. Thank you!
-Johnnie D.
A guest of Holiday Inn Club Vacations Cape Canaveral Beach Resort - 3/22/2022

Thank you for everything, the crew of American Airlines and the people in lost and found were so helpful and supportive and i will have my laptop in two days. So grateful, a big thank you to all of you.
-Eirini
A passenger of American Airlines - 3/21/2022

Thanks for recovering my Kindle E reader. Air Canada is now my choice for best Airline
-Andrew S.
A passenger of Air Canada - 3/21/2022

Thank you so much for the wonderful service! I have already received my jacket! Thank you!!
-Jean
A guest of Venetian Resort and Expo Lost and Found - 3/21/2022

You guys are great thanks so much for finding my little man’s glasses!
-Jake C.
A guest of Kalahari Resorts - 3/21/2022

Tremendous help. Thank you so much.
-Charles S.
A passenger of United Airlines - 3/21/2022

I was very Happy and excited that wallet was found. The staff was very helpful
-Lisa P.
A passenger of Tampa International Airport  - 3/21/2022

Thanks, once I told you exactly where to find my item, you did. Appreciate it!
-Jody H.
A passenger of American Airlines - 3/20/2022

I am so grateful to have recovered my wallet. Do you have contact information for the good citizen who returned it? Thanks.
-Alexander N.
A passenger of Tampa International Airport  - 3/20/2022

I thought for sure my kindle was gone forever when I left it near the gate that I boarded for Anguilla. I submitted a description of the item and within hours it was found and sent to the lost and found. After being out of the country for 3 weeks I returned to Miami airport and was reunited with my Kindle. Great effort and service by the AA team and the staff at Miami international
-Alan M.
A passenger of American Airlines - 3/19/2022

I never thought I'd get my Ipad back and I am so relieved that it is on its way to me! Thank you for your honest and diligent staff members for finding it for me!!!Best Regards,Cathy D.
-Catherine D.
A passenger of American Airlines - 3/19/2022

Very prompt service in response to report made. Very pleased with the ease of the process and happy to have the item returned. Thank you
-Bradley W.
A guest of Great Wolf Lodge Wisconsin Dells WI - 3/19/2022

All of the people I interacted with on this were spectacular and worked hard to bail me out. An inexperienced traveler wouldn't have been able to figure out how to talk to them. The claim system and shipping process is very well done.
-Jeff C.
A passenger of American Airlines - 3/18/2022

The staff was quick, courteous and very helpful. I didn't think I would get my last item back
-Ira C G.
A passenger of MTA NYCT Lost and Found - 3/18/2022

Thank you so much . Team guard @ Palazzo are awesome .Excellent job
-Carmelita D.
A guest of Venetian Resort and Expo Lost and Found - 3/18/2022

i would like to thank the tampa team for finding and returning my laptop.
-Dale P.
A passenger of Tampa International Airport  - 3/18/2022

I receive it well. thank you so much!
-hyunjin O.
A guest of PARK MGM Las Vegas - 3/17/2022

I would like to give a great big shout out to Carmen in list and found. She alone with your security were able to find and return my jewelry that I had forgotten in my vault. She was very comforting and professional.
-Lavelle Branscome/Judy T.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 3/17/2022

Excellent service! We felt reassured from our first phone call that you had found the purse and were taking care to protect it. And then you were so quick in getting it back to me once I arrived at the airport. You really helped me feel much better in a pretty stressful situation!
-Karen F.
A passenger of Austin-Bergstrom International Airport  - 3/17/2022

Danite Smith at Chateaux LeMoyne in NOLA was fantastic to work with.
-Travis A. P.
A guest of Holiday Inn Chateau LeMoyne - 3/16/2022

The team (Barry I think) did a great job on helping me get my iPad located and handled all the shipping details while I was on the phone!
-Katrina B.
A passenger of American Airlines - 3/16/2022

Thank you very much really appreciate your help for sending me my glasses
-Irina A.
A guest of SoJo Spa Club - 3/16/2022

Exceelent Could not have been more pleased with your quick recovery and the awesome service with your security team! Thank you so much! Marie M.
-marie M.
A guest of Venetian Resort and Expo Lost and Found - 3/16/2022

I was exceptionally happy with the communication from American Airlines during every step of this process. OF COURSE I thought that my device would be permanently lost after having left it on the aircraft when arriving at DFW. It requires the honesty, integrity, and kindness of more than one person to get ensure that a lost item actually makes it to a lost baggage department--especially when it was left on the plane in Dallas and then got turned in at Sky Harbor. That means cleaners or passengers, flight attendants, gate agents and other people were all involved before it made it's way to baggage claim and could be tracked. But it all worked out! Thank you so much! I've received it today and really appreciate everyone's time, effort and tracking ability!
-Sky S.
A passenger of American Airlines - 3/15/2022

Cassandra was amazing. I truly appreciate her.
-Geoffrey S.
A passenger of American Airlines - 3/15/2022

It was a total pleasure speaking to a human being that actually answered the phone when I called CLT who then gave me two direct numbers (one each for airport and airline lost/found) where yet another human being answered the phone and promptly found my IPad, verified I owned it, and had it on its way back to me in Peoria -bam - just like that! Very Very pleased! TYVM!
-Kevin L.
A passenger of Charlotte Douglas International Airport - 3/15/2022

Hello, You did Good job. Its good that you found my camera
-Harshal G.
A passenger of United Airlines - 3/15/2022

Great service. Thank you.
-Aldo S.
A passenger of American Airlines - 3/14/2022

great
-Nathan S.
A passenger of United Airlines - 3/14/2022

This process is so effective and efficient. Thank you so much.
-Richard W.
A guest of Encore Boston Harbor - 3/14/2022

Got my stuff back, not a long wait. Guy in the front was nice and helped me out
-Jenife R.
A passenger of MTA NYCT Lost and Found - 3/14/2022

Easy and painless process. Thank you!
-Mia B.
A passenger of Tampa International Airport  - 3/14/2022

Thank you for finding my PC so quickly and getting it shipped and back to me very quickly as well. I applaud the employees and process you have in place to help customers relocate items left behind. Again thank you.
-Scott P.
A passenger of American Airlines - 3/14/2022

great service
-Johnny T.
A passenger of American Airlines - 3/13/2022

Delivery received. Thank you!!
-Melanie G.
A guest of Beau Rivage Resort and Casino - 3/12/2022

Well done Holiday Inn — kiddo traveled to SacTo for a sporting event, stayed with the team and in a rush forgot a few electronic items - they’re in our way back to us less than 7 hours after we checked out. Many thanks!!
-Chris G.
A guest of Holiday Inn Sacramento Downtown Arena - 3/12/2022

Left a pair of sunglasses in my rental Called Seattle Dollar Facility and a young man answered the phone,found my glasses and helped arrange for shipping so I could get them backExtremely happy with Dollar's employee who took the time to help meUse Dollar all the time, mainly because their prices are reasonable Now seeing the kindness of their employees, gives me another reason to give Dollar my business Thanks again.....:)
-David
A customer of Dollar Car Rental Seattle - WA - 3/11/2022

The lady who assisted me was so lovely. I appreciate how helpful she was. You are lucky to have such a friendly person working there.
-Robin B.
A passenger of Southwest Florida International Airport - 3/11/2022

Thanks so much, Lew
-Lewis D.
A guest of Hilton Orlando Convention Ctr - 3/11/2022

Thank you very much!! I’m so glad to get my lose phone!!
-Zhanna T.
A passenger of Tampa International Airport  - 3/11/2022

Excellent! I got everything! Thank you!
-Barbara K.
A passenger of MTA NYCT Lost and Found - 3/11/2022

Thanks you so much. I got my iPad back.
-Peter P.
A passenger of Carnival Cruise Line - 3/10/2022

Excellent service. Lost my debit card it was turned in. Agents for recovery were very helpful. Fairly fast service
-Davidson F.
A passenger of Tampa International Airport  - 3/10/2022

I was quite impressed with the communication and efficiency.
-Jeff P.
A passenger of American Airlines - 3/10/2022

Thank you for your immediate attention with searching for and locating my item. The service was impeccable and convenient and I did not not have to speak to a live person. Impressed with the digital service. Thanks again.
-Carol R.
A passenger of American Airlines - 3/9/2022

thank you! so glad you found the bag and that it was quick and easy to get it back , very relieved and appreciative. I don’t know why there are no seats for unticketed people at the new Amtrak concourse ?Thanks again !LC
-Lucy C.
A passenger of Amtrak - 3/9/2022

Thank you so much for finding and returning my phone. Amazing service which I am telling everyone about.
-Stéphanie D.
A passenger of United Airlines - 3/9/2022

Thank you for your excellent service.
-Karel D.
A guest of Crowne Plaza Hotel Perimeter at Ravinia - 3/9/2022

Excellent service. It just needs to be advertised more by Celebrity Cruises. Perhaps as part of the after cruise survey. My backpack was left in a cab, so I never thought of contacting Celebrity to get it back. I was going to contact the airport instead since that's where I was dropped off and forgot the backpack.
-Robert W.
A passenger of Celebrity Cruises - 3/9/2022

What an uplifting experience. The lost and found department was so efficient. Dianna was extremely kind and helpful. I am so grateful to whoever turned in my ipad. My wife tried to give a tip, but it was not allowed, so I want to give a huge thank you to all involved.
-philip H.
A passenger of Southwest Florida International Airport - 3/9/2022

I am elated someone turned the computer in and you were able to located and send it on. Thank you so much, lynn
-Lynn S.
A passenger of American Airlines - 3/9/2022

MANY THANKS!!
-Judith P.
A passenger of American Airlines - 3/9/2022

I can not thank the list and found staff enough for going above and beyond to return my purse!! Thank you for your commitment and dedication I truly appreciate
-Julie
A passenger of Southwest Florida International Airport - 3/9/2022

Superb work by your office in finding my extremely valuable notebook and second book! I'm hugely grateful and am so impressed by your system of finding things! Thank you!
-Donald B.
A passenger of United Airlines - 3/8/2022

Outstanding! I didn't even realize I had lost my item by got an email inviting me to pick it up or have it sent to me. Nice work! The only thing better would have been to call me using my registered contact phone number from that flight.
-Adam B.
A passenger of United Airlines - 3/8/2022

My precious 5 year old daughter left her backpack with her favorites lovies that are as old as she is on the shuttle bus to the parking garage at the old airport after a long day of travel, so I immediately submitted a claim report with the NOLA airport. They got back to me within a day to let me know they had it and where to pick it up. Seeing her face when she realized she left them was gut wrenching to say they least and being essentially irreplaceable makes it even worse as a mom. I just picked up her bag from the lost and found and they were awesome! Thank you for your thoughtfulness and kindness in getting my baby’s bag and lovies back to her. I could never repay you!!
-Mary Claire T.
A passenger of Louis Armstrong New Orleans International Airport - 3/8/2022

Appreciate the smooth, efficient service, from the web based pages, emails and personal phone call from the AA rep.
-lawrence S.
A passenger of American Airlines - 3/8/2022

Thanks for your help..Good bless all You.
-Francisco De Los S.
A passenger of United Airlines - 3/8/2022

Lost Item have been received. Thank you very much for your great work!
-Dawei H.
A passenger of Air Canada - 3/8/2022

Dear MTA staff and Mr Aiman Moustafa, It was my pleasure to receive such a surprise with the return of not one item but a whole purse full of items! I am impressed with the efficiency and speed w which it was followed up. I asked about who found it so I could thank them but I’m pretty sure that it was an MTA worker or transit police person who spotted it on the bench at Columbus Circle where I think I absentmindedly left it. In the past 2 years, I have met several helpful, friendly and supportive Transit personnel at my local station at 116th and Bway/ Columbia University. It makes all the difference to a daily long haul commuter like me. All the best to all of you. Julie M
-Julie M.
A passenger of MTA NYCT Lost and Found - 3/7/2022

Was very please and surprised my wallet was found and was easy to pick up
-Citlaly
A passenger of MTA NYCT Lost and Found - 3/7/2022

Reed at the customer service counter was fantastic!!!
-Suzanne B.
A passenger of Southwest Florida International Airport - 3/7/2022

So grateful for a professional, caring staff! Security department was amazing!! Gets a gold star in my book. Many thanks to the housekeeping staff who turned in my left-behind items. Could not be happier!!!
-Debbie S.
A guest of Hilton Grand Vacations Club The Elara  - 3/7/2022

Excellent service.
-Isabel C M.
A guest of Westin Irving Convention Center in Las Colinas - 3/7/2022

Khalid was a pleasure to deal with regarding my lost and found claim. He was personable and accommodating, and really relieved a lot of stress I was having
-James F.
A passenger of Air Canada - 3/7/2022

Easy and pleasant CS security
-James V.
A guest of Venetian Resort and Expo Lost and Found - 3/7/2022

Everyone was pleasant and efficient especially Naemm (incorrect spelling I’m sure)Thank you
-Bill L.
A passenger of Air Canada - 3/6/2022

You made my day! My week!! My whole vacation.!!! Thank you for finding my iPad and arranging to send it to me. It has a lot of irretrievable medical information on my precarious health and you saved me a lot of hassle. The man I spoke to was pleasant, professionaland helpful. I think only Aor Canada would do this.
-Leslie B.
A passenger of Air Canada - 3/6/2022

Thank you for securing and returning a lost item. Tammy in Tampa International lost and found was a pleasure to work with locating my item. Her above and beyond and customer service was excellent and appreciated. Thank you Tammy.
-Lisa A.
A passenger of Tampa International Airport  - 3/6/2022

Thanks so much in your work of identifying me as the owner of the Kindle Reader. I appreciate your, diligence, honesty and kindness! Yeah to AA!
-Edward M.
A passenger of American Airlines - 3/6/2022

I did not expect to get it back and was pleased with the communication and delivery!
-David E F.
A passenger of Charlotte Douglas International Airport - 3/6/2022

Recovery and notification service is superb! I left an item at the economy parking train station before a flight. I filed a claim online and before my flight depart TPA, i received notification that it had been found. The pickup process at the Airport police station was secure and quick.
-Antwan K.
A passenger of Tampa International Airport  - 3/6/2022

Very good and easy to use online system.Very slow on the shipping. Reported item lost and arranged for shipping on Wednesday March 2nd, not shipped until Sunday March 6th. Why the 4 day delay on shipping?
-Galen P.
A passenger of Air Canada - 3/6/2022

Just a wonderful experience with this service. I knew I left my iPad on the plane. Within 18 hours of submitting the claim, a United agent called me and had it shipped back to me.
-Robert M.
A passenger of United Airlines - 3/5/2022

The website and interaction with the team were first rate. Easy to understand and use the website. I was thrilled that you found my property and were able to send back to me. Now it is in the hands of FedEx! Thank again
-Cameron G.
A guest of Venetian Resort and Expo Lost and Found - 3/5/2022

Thank you so much for finding my CPAP machine!!
-Jeffrey S.
A passenger of United Airlines - 3/5/2022

thank you for your kindness. i really appreciate it. i hope i will receive it soon.
-caritina olmos V.
A passenger of United Airlines - 3/5/2022

Quick service! Very polite!
-S W.
A passenger of Southwest Florida International Airport - 3/5/2022

Diane was very helpful in allowing me to quickly recover my iPad!
-Chris C.
A passenger of Southwest Florida International Airport - 3/4/2022

Thank you so much for your prompt response!!!!
-Elena O.
A passenger of American Airlines - 3/4/2022

Anna was terrific in helping get our item headed back to us!!
-Mark N.
A passenger of United Airlines - 3/3/2022

Thank you so much for finding my phone. I assume it was one of your staff that found it and turned it in. I really appreciate the person that found it and turned it in. I would thank them from the bottom of my heart if I knew who they were. Thank you.
-Darlene C W.
A guest of Seminole Hard Rock Tampa - 3/3/2022

Easy to use and very helpful, had no trouble going through to get my wallet shipped back.
-Pierson D.
A guest of Universal Orlando Resort - 3/2/2022

Never thought I would get my phone back.Superior service, thank you!!
-Alicia G.
A guest of Harrahs Cherokee Resort - 3/2/2022

Unbelievably amazing. painless
-mike L.
A passenger of Tampa International Airport  - 3/2/2022

Thank You!!! 100 times over. Please if you know who personally returned it I would love to thank them
-Jodi S.
A passenger of Amtrak - 3/2/2022

Thank you so much! I really appreciate it! Keep up the good works.
-Zenaida F.
A passenger of MTA NYCT Lost and Found - 3/1/2022

Thank you so very much for your help and expedience! Ricardo, thank you!
-Janet F.
A guest of Conrad Ft Lauderdale - 3/1/2022

Thank you so much!! Oh God bless you and God bless Anna Wilson from Terminal 3 for helping me get my phone back. YOU ARE ALL THE BEST.
-Thomas O.
A passenger of American Airlines - 3/1/2022

Received my Kindle back today. Thanks so much!! Great customer service!
-Colleen C.
A guest of Woolley's Classic Suites - 2/28/2022

Thank you!!!! Y'all went above and beyond
-Leslie
A guest of Liberty Place by Hilton Club - 2/28/2022

I am 90 years and make mistakes,lots of them. If my item gets here? I think you did a dandy job.
-RW M.
A passenger of Air Canada - 2/28/2022

Quick, efficient and courteous. I didn’t think I would get my lost items back and within 36 hours I received a call saying my items had been turned in. Thank you
-Darrell M.
A passenger of Tampa International Airport  - 2/27/2022

I was really impressed at the follow through and assistance given the piece that was lost. The lost and found team was fantastic!
-Richard S.
A passenger of Amtrak - 2/26/2022

Thank so very much .u guys r awesome.
-Jamie G.
A guest of Seminole Hard Rock Tampa - 2/26/2022

Super help. Thank you so much for the quick response and assitance. As much as I appreciated working together, I hope we never have to work together again. ;-)
-Tim D.
A passenger of Air Canada - 2/26/2022

Thank you sooo much for finding my ID :) best service ever!!
-Taylor S.
A guest of Venetian Resort and Expo Lost and Found - 2/26/2022

Received . Thank you
-Jean H.
A passenger of United Airlines - 2/26/2022

I was very impressed. Everything was swift and professional.
-vicki P.
A passenger of United Airlines - 2/25/2022

Thank you, Thank you! My luggage arrived today. I appreciate your hard working staff. It's like Christmas.I also appreciate your updates on trying to find my luggage. I Love American Airlines. The staff on the plane were awesome, too. Again, Thank you and Merry Christmas! :)
-Sandy P.
A passenger of American Airlines - 2/25/2022

Thank you we received the glasses and we appreciate it
-Joseph P.
A guest of Universal Orlando Resort - 2/25/2022

I just received my ring in the mail today. THANK YOU SO MUCH! I can't begin to express how happy and grateful I am to be reunited with my ring. It's a miracle, really! God bless every angel whose hands my ring has passed through to be reunited with me. From the person who found it to the mailman who put it im my mailbox and everyone in between. It's a family heirloom with so much sentimental value. I was devastated when I realized I had forgotten it at the airport. I am so happy and grateful for all the honest people who took the time and trouble to send it back to me. Thank you so very much and I hope the goodness comes back to you all tenfold. God bless you all. Thank you!!
-Patricia G.
A passenger of United Airlines - 2/25/2022

Thanks so much for getting my wife's phone back to us!
-Robert R M.
A passenger of Tampa International Airport  - 2/24/2022

Excellent service. Thank you MTA.
-Beverly B.
A passenger of MTA NYCT Lost and Found - 2/24/2022

I left my apple watch throughout the madness of sleeping in past check out time. I called the operator who put me in touch with an extremely patient and helpful woman Ms Eve. She kept me on the phone as she searched instead of the dreaded "i'll look and call you back". After she took down my information, it wasnt 5 minutes and she called me back not only once after i missed the call due to poor reception but a second time. She was polite, nice, and helpful throughout the entire process. Called me back to ask for preferred shipping. If i were to ever lose anything again this is how i would want the process to go and who i would like to speak to.
-Frankie H.
A guest of Omni Orlando Resort - 2/24/2022

Very helpful personnel, top notch service thank you.
-Nic N.
A guest of Venetian Resort and Expo Lost and Found - 2/24/2022

The process was far easier and more efficient than I ever expected it would be. The staff was responsive and helpful. I never in a million years thought I’d get my item back, and yet, in a day and a half, it was back in my possession. Thank you!!
-Jim B.
A passenger of United Airlines - 2/24/2022

I greatly appreciate all the help that I received in locating my lost bag. A big thank you to the officer that found it and returned it
-Jason K.
A passenger of Austin-Bergstrom International Airport  - 2/24/2022

Thank you so much for finding my laptop. Your service was fast and efficient. Communication was also effective.
-Synthia Parveen M.
A passenger of Tampa International Airport  - 2/23/2022

You made me soooo happy!! Thank you, thank you!! My favorite coat will be back!!
-Anne P.
A passenger of Southwest Florida International Airport - 2/23/2022

So happy and relieved, you really have a slick system for handling lost items. Thank you!
-robin
A passenger of Tampa International Airport  - 2/22/2022

GREAT. Thanks
-John K.
A passenger of American Airlines - 2/22/2022

Great job, thank you so much for find and save my lost things im gratefull with you
-Christian Camilo Sánchez T.
A passenger of MTA NYCT Lost and Found - 2/22/2022

I just got my wallet back. Thank you for finding it and sending it back. FYI. 2 different staff members of American Airlines verified
-Tyler J.
A passenger of American Airlines - 2/22/2022

Excellent service! Thank you so much for the fast attentive turn around of my lost items!
-Kelly H.
A guest of Omni Charlotte Hotel - 2/21/2022

Thank you so much!
-Chari F.
A passenger of United Airlines - 2/21/2022

This service was " excellent, responsive
-Llewellyn J L.
A passenger of American Airlines - 2/21/2022

Thank you for finding my license so fast. It has been a pleasant experience.
-Elizabeth G.
A passenger of American Airlines - 2/21/2022

Wonderful! Thank you
-Whitney S.
A guest of Venetian Resort and Expo Lost and Found - 2/21/2022

very good service Thank you very much
-Varuzhan
A guest of Venetian Resort and Expo Lost and Found - 2/20/2022

it was a great service The person that let me know my item was there did a great job I received it 2days early awesome job
-Robert Cancel J.
A passenger of United Airlines - 2/20/2022

Thank you so much for the quick response to my request. I received my item in the same week I returned home. Everyone was very polite and I can't thank you enough!!!
-Deb T.
A guest of Hilton Grand Vacations at Seaworld - 2/20/2022

Thank you for all the help. We are very relieved and happy to have our lost item back :)
-John/Andra O.
A passenger of Tampa International Airport  - 2/19/2022

I am grateful to everyone who tracked down my passport! Are you able to provide details? Did TSA find it? Someone on my plane?Thanks for everything!Matthew G.
-Matthew G.
A passenger of American Airlines - 2/19/2022

Thank you for finding and returning my necklace.
-Sonya C.
A guest of Embassy Suites by Hilton Nashville South Cool Springs - 2/18/2022

They were very prompt in getting back to me About my lost item.
-Regina M.
A passenger of Punta Gorda Airport (NOT TSA OR AIRLINE - Terminal and Parking Lot Areas Only) - 2/18/2022

Train 141 from Hartford to Philly, I left my iPad on the train in Philly. An employee in lost and found department, GHISLAIN Daniel, assisted me in finding the iPad in Washington DC. Please praise and extend my sincere gratitude, but once again. She went above and beyond and because of her actions, I will continue to ride Amtrak trains, thank you!
-Carol G.
A passenger of Amtrak - 2/18/2022

You guys were amazing. Iur entire stay was glorious and your staff handled the lost key episode light rockstars!!Rockstar!!! Thanks again for a time to remember
-Shane C J.
A guest of Venetian Resort and Expo Lost and Found - 2/18/2022

Fabulous news I get my vest I left returned to me. Such great service!! Thank you!
-Abigail T.
A passenger of United Airlines - 2/18/2022

Thank you so much I received my hearing aids !! You people aré Awsome
-Norma B.
A passenger of Royal Caribbean International - 2/17/2022

Thank you so much for finding and sending my charger. Wonderful service!
-Deb T.
A guest of Hilton Grand Vacations at Seaworld - 2/17/2022

Thank you so much !!! I received my hearing aids
-Norma A B.
A passenger of Royal Caribbean International - 2/17/2022

Thank you for a wonderful effective service to the people served by the Tampa airport .
-cynthia B.
A passenger of Tampa International Airport  - 2/16/2022

I was extremely pleased with the entire Lost and Found process. Moreover, all items lost were recovered intact. Thank you.
-Robert L.
A passenger of MTA NYCT Lost and Found - 2/16/2022

Package received. Thanks!!
-Micheal V.
A passenger of United Airlines - 2/15/2022

Thank you for finding my wallet with entire contents inside including over 200.00 in cash. Where did you find it? 21672040.
-Kathryn Marie S.
A passenger of Sun Country Airlines - 2/15/2022

got my wallet back in a very timely manner everything was in there wonderful thank you
-LISSA J.
A guest of Great Wolf Lodge Grapevine TX - 2/15/2022

Nice, thank you
-Stanley S.
A guest of Seminole Hard Rock Tampa - 2/15/2022

I cannot even begin to thank you for locating my laptop And doing such an amazing job! This was such a big relief I was a bit woozy being that it was an overnight flight! I have never left something like this on a plane before! Thank you so much you guys are amazing!Eugenia
-Eugenia A E.
A passenger of United Airlines - 2/14/2022

I received the ring with good condition ! Thank you!
-Lien L.
A guest of Venetian Resort and Expo Lost and Found - 2/14/2022

Thank you so very much. The process was quick and easy
-Rhonda H.
A guest of Tropicana Atlantic City - 2/14/2022

Thank you so much for having found my passport holder. My case was handled in record time and the follow-up and shipment was impressively quick. I am really grateful and want to thank you for your expedite service. Have a nice week!
-Juan C.
A passenger of United Airlines - 2/14/2022

Thanks so much for returning the items
-Rhonda R E.
A guest of Rangeley Lake Resort - 2/14/2022

I received my glucose monitor. Thank you for your help in getting it back to me.
-Barbara D.
A passenger of Allegiant Travel - 2/14/2022

Thank you very much for your help and honesty! Joe V.
-Joe V.
A passenger of United Airlines - 2/13/2022

Thank you so much for the simple process for returning cash I had left in my hotel room. I truly appreciate the honesty of the employee who turned in my envelope with cash.
-Debbie W.
A guest of Golden Nugget Las Vegas Security L&F - 2/12/2022

You made my husband so happy that you found his glasses and shipped it to him! Thank you!!
-Harriet F.
A passenger of Hawaiian Airlines - 2/12/2022

Very impressed with speed thank you!!!!!!
-jamie T.
A passenger of American Airlines - 2/12/2022

Tracy was an incredibly help. Her thoughtful, compassionate approach made this ver easy. Thank you!
-Ian C.
A passenger of Air Canada - 2/11/2022

Thank you so much!! It was so easy to file a lost item report and I got it back in less than 12 hours. So easy and much appreciated.
-Rachael M.
A passenger of American Airlines - 2/11/2022

Dianne (RSW) was very courteous and helpful in retrieving garment bag.
-Carlos A. F.
A passenger of Southwest Florida International Airport - 2/10/2022

Thank you for finding my lost coat! It's great to know that our MSY is a friendly place.
-David D.
A passenger of Louis Armstrong New Orleans International Airport - 2/9/2022

Lost and FoundAwesome job! Thanks
-Kei S.
A guest of Grand Sierra Resort - 2/8/2022

Best service ever.
-Dov G.
A passenger of American Airlines - 2/8/2022

AmaZing service so helpful
-Peter
A guest of Wynn Las Vegas - 2/7/2022

Thank you
-Linda K.
A guest of Seminole Hard Rock Tampa - 2/7/2022

Wow I am truly shocked and grateful my items we submitted to the lost and found. I thought that I would never see again. They system was easy to submit a lost item. I wish I could thank the person that found my item ! This city still has great people !!!! Thank you mta
-Hilda A.
A passenger of MTA NYCT Lost and Found - 2/7/2022

I appreciate the courtesy and professionalism of the Lost and Found Crew; true to the Hilton brand. Thank you for looking out for your guests.
-Arnold B.
A guest of Hilton Anaheim - 2/7/2022

Thank you TPA International Airport Lost and Found for my speedy recovery -)
-Carlos F.
A passenger of Tampa International Airport  - 2/6/2022

I lost my backpack, filed a claim and got a notification almost immediately that it was found. Returned to the airport and to the lost and found. Item was returned quick and easy. Very organized service. 5 stars!
-Donald Michael R.
A passenger of Tampa International Airport  - 2/6/2022

Thank you very much
-Diane G W.
A passenger of VMD Kansas City MCI  - 2/6/2022

Thank you so much for helping me get my toiletry and make up bag that I mistakenly left behind. I’m really impressed by this service and the promptness of your help. I’ll be sure to leave a good review for MGM Grand online as well. Thank you again
-Amy S.
A guest of MGM Grand - 2/5/2022

Just wonderful
-Linda H.
A guest of Daytona Beach Regency | Diamond Resorts - 2/5/2022

Ines in lost and found was wonderful. She went above and beyond to help us!! Also Hector Cortes from the airline was very kind and contacted us about our items. Thank you.
-Susan T.
A passenger of American Airlines - 2/5/2022

I was so excited to receive my headphones. Just imagining how many people had to get involved in making this happened. I'd like to extend the most gratitude for everyone through this process. This word is a better place because of people like you. Thank you, United!
-Oksana W.
A passenger of United Airlines - 2/5/2022

Thank you for finding my wallet. I appreciate the professionalism shown by your staff in the Miami lost and found.
-Robert K.
A passenger of American Airlines - 2/4/2022

I don't even know how to express my gratitude in a survey. I have never lost a wallet in my life , I never thought I would see that money again . And time off from work to redo license and cancel all credit cards . I am in total awe that officer Sanchez returned my wallet untouched and Mike at lost and found was incredibly helpful and made the experience more pleasurable than it was. And again for officer Sanchez to return it with cash ,license and everything untouched? He/she is an angel that I would like to thank and show my gratitude for his /her honesty
-Walter S.
A passenger of Tampa International Airport  - 2/4/2022

Everyone was super nice and super helpful! I thankful for the quick responses and professionalism!
-Destiny T.
A passenger of Tampa International Airport  - 2/4/2022

I just wanted to thank everyone at the Tahiti Village as they were so very kind about returning my lost item.
-Barbara G.
A guest of Tahiti Village - 2/4/2022

Excelente!! Great job
-JOSE F.
A passenger of American Airlines - 2/4/2022

Thanks for returning all of my items. They just arrived- safe and sound.
-Donna D.
A guest of InterContinental Miami - Loss Prevention - 2/3/2022

Thank you so much. Have a bless day.
-Maria G.
A guest of Grandview at Las Vegas - 2/3/2022

Thank you so much!
-Maki C.
A passenger of American Airlines - 2/3/2022

Thank you very much. I received.
-Naheed S.
A passenger of Charlotte Douglas International Airport - 2/3/2022

best experience ever you guys are so kind Thank you thank you
-YOEL F.
A passenger of Tampa International Airport  - 2/2/2022

Thanks so much for your prompt attention to my claim! I received my list item in 2 days!! Awesome response!!
-Debora P.
A passenger of Tampa International Airport  - 2/2/2022

Very good service at Miami lost and found service point! Thanks for the two ladies 1st of February evening time. Professional and well organized :)
-Jussi K.
A passenger of American Airlines - 2/2/2022

Wonderful friendly service
-Lynne W.
A passenger of Southwest Florida International Airport - 2/1/2022

Everyone at the Hilton was awesome. The guys in Security were extremely helpful and responsive. Just have one concern. Why is it that my glasses and keys have still not been delivered? The label for USPS was made on 1/26. Can you let me know whe. I can expect o receive them please? Thank you. Earle
-Earle L.
A guest of New York Hilton Midtown - 2/1/2022

Thank you for finding my flannel. With this there should have also been a blue button down cotton sweater, hopefully you found that also!
-Jesse E.
A guest of Downtown Grand Las Vegas - 2/1/2022

Katie, The lady I talked with, was very helpful and kind. I really appreciated that.
-Judy C.
A passenger of Punta Gorda Airport (NOT TSA OR AIRLINE - Terminal and Parking Lot Areas Only) - 2/1/2022

Very quick response to our claim in a personal and friendly manner. Successful outcome. Thank you.
-June C.
A passenger of Southwest Florida International Airport - 2/1/2022

thanks tons. great experience
-Tim O.
A passenger of American Airlines - 2/1/2022

Friendly and helpful staff. Got my driver’s license back pretty quickly via USPS.
-Barbara B.
A passenger of Tampa International Airport  - 2/1/2022

Great service, thank you
-Ivan H.
A passenger of United Airlines - 2/1/2022

Thank you for your very prompt and professional handling of my lost item. This is one more example of how amazing and wonderful the Aria is, and contributes to our loyalty to the hotel over many years. THANK YOU!!
-Warren Burton R.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 1/31/2022

Great services at your lost and found office.Prompt, caring, accessible to meet travelers needs.Thank you so much for your support.Radhames Mercedes
-Irma M.
A passenger of American Airlines - 1/31/2022

Thanks, your service was great!!!
-Glenn M.
A guest of Seminole Hard Rock Tampa - 1/30/2022

Hi Kristen,Thank you so much for caring enough to check for the gold earring I lost! I was Delighted when I received a phone call from you telling me that Mellie turned it in after cleaning our room. Special Thanks and a big heartfelt hug to her!!! I wanted to let you know that I found my black knit scull cap here at home, so it was never left behind during our stay at Fireside Inn...my mistake, sorry. Your staff was very pleasant and helpful during our 3 day stay in your hotel. Thank you So Much for Everything!!! ;Sincerely, Carolyn
-Carolyn Dolin P.
A guest of Fireside Inn - 1/29/2022

I appreciate the help
-George G.
A passenger of United Airlines - 1/28/2022

Very helpful staff.. thank you!
-Yaron L.
A passenger of United Airlines - 1/28/2022

Greetings this is Marcia Minor and I just had to stop and Say THANK YOU to Cassandra at the 704 ph
-marcia M.
A passenger of American Airlines - 1/27/2022

Thank you so much. You were very professional and timely. I appreciate all your help. Great job!
-Mark R.
A passenger of Tampa International Airport  - 1/27/2022

Neda was very helpful at the American Airlines lost and found. Thank you.
-Temil M.
A passenger of American Airlines - 1/27/2022

The individuals who received my item and contacted me were phenomenal. They were efficient, professional and extremely helpful. Thank you.
-Yasmin B.
A passenger of Amtrak - 1/26/2022

Excellent service. Thank you very much for helping me recover my lost item.
-Julian A.
A passenger of American Airlines - 1/26/2022

Great experience and customer service thanks for helping
-Clint H.
A guest of Kalahari Resorts - 1/26/2022

Great job thanks so much.
-Derek L.
A passenger of American Airlines - 1/26/2022

I was stunned and thrilled to get word that my left-behind Kindle is being returned to me. Thank you so much!
-Carol W.
A passenger of American Airlines - 1/25/2022

THANK YOU so much for finding and shipping my documents. I am so appreciative of your service!
-Maria Andrea P.
A passenger of American Airlines - 1/25/2022

Thank you in advance for your prompt assistance with our misshape, looking forward to our next vacation in Vegas
-pauline W.
A guest of Rio All Suite Hotel and Casino - 1/25/2022

My sincerest thanks for finding my tablet.
-Helen C.
A passenger of Charlotte Douglas International Airport - 1/25/2022

It was a great experience, thank you for getting it back to me so soon
-Brendalee L.
A passenger of American Airlines - 1/25/2022

Our item arrived on time!
-Melvin E.
A passenger of Sun Country Airlines - 1/24/2022

Quick service and response …. Thanks for the help!!
-Jorge S.
A guest of Sheraton Vistana Resort Villas - 1/24/2022

Thank you for your fast service in locating my cell phone and giving me the information needed to get it back. I give you folks 3 stars for your expediate service. Again, Thank you...Don I.
-Don I.
A passenger of Charlotte Douglas International Airport - 1/24/2022

I am so impressed with your response to our lost eReader. I never thought we'd see it again - what a great system to report and return items left on the plane. Well done and thanks!!
-Gail S K.
A passenger of United Airlines - 1/24/2022

Thank you United for quickly locating and notifying me of my lost laptop. I realized it was missing late on 1/19 and I was notified of the item being found on 1/22/22 at which point they made it very easy to handle shipping to my address. Well Done
-Roy S.
A passenger of United Airlines - 1/23/2022

I very much appreciated the quick feedback i received regarding my lost item. The airline was able to locate it and keep it safe for me until pick up on my returning flight. Thank you so much.
-Jenith R.
A passenger of WestJet - 1/23/2022

So relieved how easy it was to get in touch with the Lost
-Megan R.
A guest of Marriott's Harbour Lake - 1/22/2022

Never thought I would see my iPad again. I am so grateful for your help. The lady who assisted me was phenomenal!
-Susan B.
A passenger of Tampa International Airport  - 1/22/2022

Thank you.
-justin R.
A passenger of MTA NYCT Lost and Found - 1/22/2022

Finding my lost item and retrieving it was so much easier Than I thought it was going to be. Everyone was friendly and helpful. Thank you!!!
-Kelli E.
A passenger of United Airlines - 1/22/2022

What a great process you have; very organized. We thought we would never see our kids’ iPad again after we left it at the gate. Thank you so much! :)
-Carl D.
A passenger of Austin-Bergstrom International Airport  - 1/22/2022

Thanks! I received my phone.Thanks for your wonderful service!JRomaguera
-josefina R.
A passenger of United Airlines - 1/22/2022

Thank you so much for returning my items we left in our room. So much appreciated!!!
-Janine Z.
A guest of Holiday Inn Express & Suites Medford - 1/22/2022

To thank the lost
-Alejandro De La V.
A guest of Paris Las Vegas - 1/21/2022

Nice service. Please explain to people on front desk. They seemed unaware. Also be nice to have a cheaper slower shipping option
-Todd B.
A guest of Ocean Oak Resort - 1/21/2022

Thank you very much this was such an amazing process for something I never thought I’d see again.
-Danielle
A passenger of MTA NYCT Lost and Found - 1/20/2022

I never thought to get my watch back; It is not very expensive, but it is a great souvenir; I am Colombian and I live in Colombia; great service you have; God bless the United States of America.
-German B.
A passenger of Tampa International Airport  - 1/20/2022

Thank you very much for your efficiency and hardworking. I really appreciate it
-Margret C.
A passenger of United Airlines - 1/20/2022

I appreciate the team not giving up on this!
-Duane H.
A passenger of American Airlines - 1/19/2022

THANK YOU so much for returning to me what I've lost in the airplane. You are so AMAZING!!!
-Nelly A.
A passenger of United Airlines - 1/19/2022

Thank you very much Carnival for everything you do!!! before, during the cruise and even after! You are the best! The Best Wishes to the Best Customer Service Team!
-Svetlana M.
A passenger of Carnival Cruise Line - 1/19/2022

Thrilled with the RSW lost and found !! Thank you for returning my glasses so promptly!
-Jennifer Ringo C.
A passenger of Southwest Florida International Airport - 1/19/2022

Fantastic!!!! I left my favorite jacket at Beaches in Concourse B. The HMS Manager made a special trip and found it!!! Thank you all at RSW. And Reid in ther lost and found office as well. I am so happy!!!! Thank you again. Peter
-Peter H.
A passenger of Southwest Florida International Airport - 1/18/2022

Wry simple process. I was answered the next morning. Easy pick up! You were wonderful! Thank you very much!!!!
-Linda B.
A passenger of Tampa International Airport  - 1/16/2022

Superior service. The online process and communication was great. Item returned in less than 24 hours after submitting report. I’m impressed and completely relieved.
-Ann M P.
A passenger of Tampa International Airport  - 1/16/2022

Very prompt and very courteous. I had left my iPad behind traveling and Lost and Found made it very easy for me to retrieve it, Thank you so much!
-Thomas C W.
A passenger of Tampa International Airport  - 1/15/2022

Great job on finding my item and shipping to me. The time frame everything was done in is commendable!! Thank you
-Bhavesh P.
A passenger of United Airlines - 1/15/2022

The lady at Lost and Found at RSW yesterday was wonderful! Very kind and helpful and I got my coat back!
-Sue C.
A passenger of Southwest Florida International Airport - 1/15/2022

Great communication. I appreciate your prompt answer about my wallet I have lost. Awesome job.
-Mohamed F.
A passenger of Tampa International Airport  - 1/14/2022

Worked like a charm. Lost item was returned about 4 weeks later. Thank you.
-Ray B.
A passenger of Carnival Cruise Line - 1/14/2022

THANK YOU....excellent service
-Mike T.
A passenger of American Airlines - 1/14/2022

The woman I spoke to was so friendly and helpful. I only hope thst everyone there can be as courteous as she was.
-Chance A.
A passenger of United Airlines - 1/14/2022

I am so impressed with this resort. Not only was it a fabulous resort in terms of staff, facilities, and amenities, not to mention cleanliness, but my puffer coat that I forgot was returned to me. That has never happened to me before. Thank you so much for finding it and returning it. I really appreciate it!
-Kady H.
A guest of Holiday Inn Club Vacations South Beach Resort - 1/14/2022

Aloha,Thank you so much for finding and returning my iPod! I appreciate the outstanding United service. Mahalo!!
-Nina B.
A passenger of United Airlines - 1/13/2022

Thanks for finding my Wallet ! Is there anyway someone could let me know where you found it ?
-Jeffrey R.
A passenger of American Airlines - 1/13/2022

Received items! thank You!
-Frances C.
A guest of Agua Caliente Casino Resort Spa - 1/13/2022

Excellent service from United Lost and Found. They tried to contact me several times and when I provided the necessary information they were prompt with arranging for my lost article to be shipped back. The cost was reasonable.
-Robert J. W.
A passenger of United Airlines - 1/12/2022

Thanks for quick service
-Richard D.
A passenger of WestJet - 1/12/2022

THANK YOU SO MUCH. I CAN'T THANK YOU ENOUGH!!!
-Damien G.
A passenger of American Airlines - 1/12/2022

Received garments great condition n thank You very much great Service
-Frances C.
A guest of Agua Caliente Casino Resort Spa - 1/12/2022

Very happy with the fast service.
-Sherry L.
A passenger of Southwest Florida International Airport - 1/11/2022

Excellent services from AA lost
-Andrey S.
A passenger of American Airlines - 1/11/2022

Packaging was great!! Thank You!
-James
A guest of Excalibur Hotel and Casino - 1/10/2022

Ennyae was outstanding. Find I all of my things 7 items and helping me find the correct AA site that did not charge for finding lost items! She deserves a raise!!!
-Sheryl G.
A passenger of American Airlines - 1/10/2022

Thank you WestJet employee Laura for going above and beyond on Christmas Day to personally bring my iPad to lost and found and provide me with the phone number to call to recover my lost item.
-Jody L.
A passenger of WestJet - 1/8/2022

Very impressed with updates and communication provided. Happy you found the item I left on the plane. Great service! 10 out of 10
-Shawn S.
A passenger of United Airlines - 1/8/2022

I received my iPad today. Thanks
-Linda M.
A guest of Harrahs Cherokee Resort - 1/7/2022

Very grateful to American Airlines for taking the time to contacting me about my list item.
-WILMA A.
A passenger of American Airlines - 1/7/2022

Thank you so much for the time
-Pat B.
A guest of Westin Atlanta Perimeter North - 1/7/2022

My item has been delivered to my address.Thank you so much for all your effort.If possible I would like to know where it was found/
-Javid S.
A passenger of American Airlines - 1/7/2022

Excellent service. Great outcome. Efficient and quick. User-friendly. Thank you!
-John C.
A passenger of American Airlines - 1/6/2022

Prompt response and airport staff turned iPad into lost and found, thank you so much
-Ellen S.
A passenger of Southwest Florida International Airport - 1/6/2022

Lost report ID 21367560I received my lost item today
-Sheila C.
A passenger of United Airlines - 1/6/2022

Thank you so much for your service on finding the phone.
-Shanmuganathan S.
A passenger of MTA NYCT Lost and Found - 1/6/2022

Impressive and efficient process! Our lost item was irreplaceable, so to know it's been found so quickly and on our way back to us is a huge blessing. Thank you!
-Eric M.
A passenger of Royal Caribbean International - 1/6/2022

Great and helpful service
-Kyle C W.
A guest of Okemo Mountain Resort - 1/5/2022

This was incredible!!! So happy, this gives me faith in humanity again :)
-Louise S.
A passenger of United Airlines - 1/5/2022

Delighted that someone in the crew was able to find my cell phone and forward to Lost
-Walter D.
A passenger of American Airlines - 1/5/2022

I would like to recognize Tammy on her professionalism and understanding on working with me on getting my cell phone back to me. She was wonderful to work with and should be highly commended for such a fantastic attitude!!!Mark Mc.
-Mark M.
A passenger of Tampa International Airport  - 1/5/2022

The man who helped me at the lost and found in Penn Station was Very Courteous and Professional, I am very happy you have employees like him! Keep hiring people like this, he is a credit to the MTA.
-michael D.
A passenger of MTA NYCT Lost and Found - 1/5/2022

Thank you SO MUCH for returning my kindle to me! I didn't think I would see it again, and I was impressed that not only was it found but returned with great packaging to protect it. Thanks again, Nancy
-Nancy M.
A passenger of American Airlines - 1/5/2022

I received my package thank you!
-Donna L.
A guest of Ocean Enclave by Hilton Grand Vacations - 1/5/2022

my stay at your Lodge was great, the quality of servise awesome, the pool area clean the staff service at the pool made you feel safe, the room clean, it was a joy Mahalo
-Tau
A guest of Great Wolf Lodge Kansas City KS - 1/5/2022

Great service, it took less than two hours to receive an email confirming the object was found.
-Fernando R.
A passenger of American Airlines - 1/5/2022

Very Good service .Thanks
-Mayda G.
A passenger of Tampa International Airport  - 1/5/2022

Thanks!!
-Thomas G.
A passenger of United Airlines - 1/4/2022

Thanks for finding my wedding ring it means a lot to me ….25 years of marriage
-Robert M T.
A guest of Embarc Sandestin - 1/4/2022

I didn’t think the MTA would assist me in locating my granddaughter‘s cell phone. However, I am pleased to say that the telephone recovered and the system did work. Thank you all very, very much.
-Sharon L.
A passenger of MTA NYCT Lost and Found - 1/4/2022

Great effort by MikeCouldn’t have been more helpful
-Jeffrey S. K.
A passenger of American Airlines - 1/4/2022

Thank you very much for finding and returning my lost eyeglasses in a very impressive manner (found 12/29 - received in Maui 1/3 ). Also , I’d like to thank you for the treatment I received during my recent stay ( 12/14 - 12/21 ) . All Golden Nugget employees and representatives that I encountered dealt with me in a friendly , courteous , professional and helpful approach . I appreciate this and am looking forward to a future visit . Mahalo and aloha , Jim
-James D.
A guest of Golden Nugget Las Vegas Security L&F - 1/4/2022

Thank you so very much for the return of my watch!
-Sherry O.
A passenger of American Airlines - 1/3/2022

Thank you so much for your incredible customer service!! I am so happy to get my belongings back.
-Tracy K.
A passenger of Amtrak - 1/3/2022

Thank you very much for my wallet and my documents
-Nancy C.
A passenger of MTA NYCT Lost and Found - 1/3/2022

Thank you Virgin Hotels for helping me find my lost item. Thank you Chargerback for making its return easy.
-Pamela R.
A guest of Virgin Hotel Las Vegas - 1/3/2022

The lost and found process was very efficient. Thanks.
-Anand L.
A guest of Emerald Isle Realty - 1/3/2022

Thank you so much Jane!!
-Ivelisse C.
A guest of Aria Resort and Casino/Vdara Hotel and Spa - 1/2/2022

Thank you for finding an sending me my iPad that I lost at airport
-Cheris P.
A passenger of United Airlines - 1/2/2022

I am so pleased that my husband’s belt was found and I was able to get it back for him. It says a lot of this Hotel. Thank you
-Hilda A.
A guest of Hilton Palacio del Rio  - 1/2/2022

Thank you so much for such a quick and efficient process! We had very little hope of recovering this item. Very appreciative!
-Stephanie K.
A guest of Kings Dominion - 1/2/2022

Tank you for you excellent service
-Ramona J.
A passenger of American Airlines - 1/1/2022

Thank you everyone for finding/returning my husbands phone. We still cannot believe it!
-Donna C.
A guest of Kings Island - 12/31/2021

Thank you! I received the package today. I am so happy you found my jacket and blouse and mailed them to me. Great Grand Canyon service! Thanks, Sherry Mathieu
-Sherry M.
A guest of Grand Canyon National Park Lodges - 12/31/2021

Thanks for your help in getting my luggage back to me. Good jobs, Guys!
-Marlene T.
A passenger of United Airlines - 12/31/2021

Thank you for a perfect shipment of my goods!
-Suzi S.
A guest of Legacy Vacation Resort - Indian Shores - 12/30/2021

Thank you so much for returning my phone. It arrived in great shape well package.
-Miran N.
A passenger of United Airlines - 12/30/2021

i
-Marie-Michelle B.
A passenger of Air Canada - 12/30/2021

They were amazing finding and getting my iPad back to me
-STEPHEN G.
A passenger of United Airlines - 12/30/2021

Great service
-Naomi L.
A passenger of American Airlines - 12/30/2021

Perfect thank you!
-Sandy D.
A passenger of Southwest Florida International Airport - 12/29/2021

Omg! I can’t believe my jacket was held at the airport….Diane was my contact person. She was wonderful. Called me first thing this morning, left message my jacket was found. Great. Thank you so much
-Sandra B.
A passenger of Southwest Florida International Airport - 12/29/2021

Everything was so simple to work through and the customer service was amazing!
-Caroline M.
A guest of Dollywood - 12/29/2021

Very good service
-Leonora C.
A passenger of Southwest Florida International Airport - 12/29/2021

I would like to give a huge thanks to Asia in baggage who went above and beyond to get my computer back to me ! Please give that girl a raise !!
-Maresa J R.
A passenger of United Airlines - 12/29/2021

The lost and found workers were so nice and helpful. They found my daughters blanket And contacted me right away. Diane saved the day. Thank you so much.
-Nichole
A passenger of Southwest Florida International Airport - 12/29/2021

Thank you United for great service and a quick response in finding my lost item!
-Derek H.
A passenger of United Airlines - 12/29/2021

Thank u so much. Just got delivery. Great job. Happy new year. Lisa
-Lisa L.
A guest of Hilton Santa Barbara Beachfront Resort  - 12/28/2021

thank you for searching and finding my Apple Watch! Much appreciated!! BTW, great work on automating your lost and found... seems like a breeze to me!
-ARTHUR S.
A guest of Hard Rock Hotel and Casino Lake Tahoe - 12/28/2021

Smooth, seamless operation. Thank you.
-Sandra K.
A passenger of American Airlines - 12/28/2021

Wonderful service never expected to see my Kindle again but it was found within a matter of hours. The cleaning staff deserve the credit. Thank you.
-Euan T.
A passenger of Air Canada - 12/28/2021

Thank you USPS. You are the best
-Lois S.
A guest of Ballys Las Vegas - 12/28/2021

Wonderful service!
-Alexander e H.
A passenger of Charlotte Douglas International Airport - 12/27/2021

You guys rock. thank you do much
-RACHEL O.
A guest of Kalahari Resorts - 12/27/2021

Thanks so much for helping me locate my lost item. Great job!!!
-NOLANDA J H.
A passenger of Tampa International Airport  - 12/27/2021

Thanx, received today 30 minute ago. God bless.
-Edgar G.
A passenger of Celebrity Cruises - 12/26/2021

Excellent service Wonderful customer service
-Madeleine K D.
A passenger of Amtrak - 12/26/2021

Excellent service in finding and returning my laptop. Very appreciated.
-Charles G.
A passenger of United Airlines - 12/26/2021

Amazing service. Above and beyond. Helped get our family right back on track and into vacation made.Many thanks from the Jarvises
-Joshua J.
A guest of Great Wolf Resorts Manteca - 12/24/2021

I received my credit card in the mail today that I lost while staying at Big Cedar Lodge two weeks ago. Thank you guys for all you did to locate and return it to me. Excellent Service. MERRY CHRISTMAS!
-Tommy A.
A guest of Big Cedar Lodge LLC - 12/24/2021

Thanks to crowne plaza hotel for there service
-Deshawn N.
A guest of Crowne Plaza Hotel Perimeter at Ravinia - 12/23/2021

Wow! It works! The item was found, reported and picked up in only a few days. Thanks to everyone involved.
-Thomas G.
A passenger of American Airlines - 12/23/2021

I’m so grateful to the employees of the MTA 511, and Lost
-Lorraine J.
A passenger of MTA NYCT Lost and Found - 12/23/2021

I want to thank your staff for finding the clothing that I left in the hotel room! Thank you for your honesty and for your response and help in getting those clothes back to me! Merry Christmas Vonnie
-Vonnie R.
A guest of Loews Minneapolis Hotel - 12/22/2021

Excellent and efficient. And friendly. Many thanks.
-Jennifer H.
A passenger of Tampa International Airport  - 12/22/2021

They found it!
-julio H.
A passenger of MTA NYCT Lost and Found - 12/22/2021

Excellent service. Everyone was so helpful and kind! Thank you
-Cathy W.
A guest of Venetian Resort and Expo Lost and Found - 12/22/2021

You gays are amazing ! Thanks so much for the excellent work.!!
-Diego
A passenger of American Airlines - 12/21/2021

I really appreciate this process of getting lost items returned. This made a horrible situation for me so much better. Thank you Rose In the lost and found department, and everyone else who helped facilitate getting my wallet back to me.
-Miaya Z.
A guest of Grand Canyon National Park Lodges - 12/21/2021

This is pretty amazing. I had no hope of getting my Kindle back. I really can't believe you reached out to me. Amazing.
-Sherry E.
A passenger of American Airlines - 12/21/2021

I very pleased with your service, will recommend to family and friends. Thanks
-Mary H.
A passenger of United Airlines - 12/20/2021

Thank you so much. It is extraordinary that my key pouch was recovered and retuned to me intact! Restores my faith in NYC,
-Jo-Una S.
A passenger of MTA NYCT Lost and Found - 12/20/2021

Excellwnt customer service. Thank you so much for reuniting me with my mom's bag! Merry Christmas.
-Joan K.
A passenger of Tampa International Airport  - 12/20/2021

This was so efficient and helpful. Everyone was so nice and I retrieved my items quickly. Amazing, thank you so much.
-Alex C.
A passenger of Tampa International Airport  - 12/19/2021

I was impressed with the courtesy of the agents that contacted me and the fact that they went to through the process of ensuring my items were truly mine.
-Ann F.
A passenger of Tampa International Airport  - 12/19/2021

Very much on point and watchful. I appreciate the quickness that items are turned in and reports addressed
-Glen U.
A guest of Grand Sierra Resort - 12/18/2021

thank you so much for all the help everyone was so helpful
-stephanie M.
A passenger of Tampa International Airport  - 12/18/2021

Really appreciate the effort to find my items.Thank You!
-D.J. C.
A passenger of American Airlines - 12/17/2021

Ross and I believe the names man was “John” at 9-10:30PM on Thursday night helped me find my wallet. The whole time they were very helpful and called me right when they found it. I just want to say thank you Venetian hotel and staff for the help. I’m from North Dakota so it would have be a huge headache had I not found my wallet. Thank you guys so much.
-Daniel LeBeau J.
A guest of Venetian Resort and Expo Lost and Found - 12/17/2021

Fantastic service! I never expected to get my item back but next day I was contacted and I just picked it upI’m very grateful Thank you very much.
-Diane W.
A passenger of American Airlines - 12/17/2021

I wanted to say a big thank you for locating my iPad. Have a wonderful upcoming holiday.Sean O'L.
-Sean O.
A passenger of American Airlines - 12/16/2021

Nadine at Shadow Ridge was super helpful and friendly. 10/10 for customer service which is a feat to achieve via text. She is an excellent representative of Marriott
-Celia M.
A guest of Marriott's Shadow Ridge - 12/16/2021

very good service
-florent S.
A passenger of American Airlines - 12/16/2021

Thank you for returning our forgotten items so quickly! We called on Sunday they said they send it Monday and it was here on Tuesday, just like they said. Thank you delta
-Oren P.
A passenger of Charlotte Douglas International Airport - 12/16/2021

I never dreamed I would see this tablet again. Thank you so very much for truly looking!
-Cynthia L.
A passenger of American Airlines - 12/16/2021

Thank you so much
-Erdenebaatar B.
A guest of Wynn Las Vegas - 12/15/2021

Thank you for the efficient process
-Troy
A passenger of Tampa International Airport  - 12/15/2021

I spoke to a wonderful United Airlines employee Maury (based out of Miami) and she was so gracious enough to call me about the apple watch I lost on the plane. I was under the impression that I lost the watch at a hotel in Key West. She made my day and the process to get my watch shipped to me was so easy. She is an angel and made me believe that there is good in this world! I hope she and her family have a wonderful holiday!
-Tasfia A.
A passenger of United Airlines - 12/15/2021

All's well that ends well. Thanks!
-George L.
A passenger of WestJet - 12/15/2021

I had about given up hope of ever getting my jacket back. But it was found. Very grateful
-Julie G.
A passenger of Air Canada - 12/15/2021

Thank you for responding to my online report so quickly to let me know that you had my item. I picked it up today. The only issue was when I arrived at the Lost and found window and used the phone on the wall to call
-Judith G.
A passenger of Tampa International Airport  - 12/14/2021

Awesome!Prompt!Professional!Mission Accomplished!
-Darren C.
A passenger of United Airlines - 12/14/2021

Awesome!
-Kevin S.
A passenger of American Airlines - 12/14/2021

Great service, super thankful for your team and the great job they did in assisting me with retrieving my phone.
-Tina K.
A guest of Venetian Resort and Expo Lost and Found - 12/14/2021

13 December 2021American Airlines, I am so thankful and grateful that someone found my lost cell phone. The return of my cell phone is a complete surprise to me. I thought it was lost forever, especially the photos of my family and friends. This shows there are more honest and caring people in this world than we believe. They may go unnoticed but do kind things just because it’s the right thing to do. I would like to say special thanks to the honest person who returned lost cell phone. You saved me a lot of headaches with your honesty. My cell phone and I will be reunited very soon. Also, thanks to all the American Airlines staff members who helped with the lost and found process and locating me. Words cannot express how much this means to me. I am more grateful than you'll ever know. Your outstanding customer service, integrity, and act of kindness will never be forgotten.Annette (Tina) B. American Airlines Customer
-Annette (Tina) B.
A passenger of American Airlines - 12/13/2021

Thank You for your services as I was concerned as how I would get my hat back. Thank You Again!
-David M.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 12/13/2021

I recieved my cell phone without any difficulty. The actions you took were perfect.
-John A M.
A guest of Caesars Palace Las Vegas - 12/13/2021

Everyone I encountered yesterday at the Austin Bergstrom airport were so helpful. Thank you so much, it made my day to know that kindness is still out there!
-Amy S.
A passenger of Austin-Bergstrom International Airport  - 12/12/2021

Very friendly staff very nice hotel. Pleasure to work with. Helpful in this process!
-Wayne S.
A guest of Comfort Inn and Suites - 12/11/2021

I am delighted that you succeeded in recovering my wallet. Thank you!I was not delighted with the third party shipping service you employ whose web site would not allow me to choose economy shipping.
-David F.
A passenger of American Airlines - 12/11/2021

I can’t believe how professional and honest the employees are here . I’m so grateful for was able to retrieve my belongings. So easy . The employees there called me 3,4 times to reassure me of my things
-Yesenia
A guest of Beau Rivage Resort and Casino - 12/10/2021

Outstanding job.Very efficient and Thank you fro finding her item
-Daniel B M.
A passenger of United Airlines - 12/10/2021

Thank you very much for finding my laptop and for sending it back to me promptly. Thank you for a great job!!!
-Michael
A passenger of Charlotte Douglas International Airport - 12/10/2021

Thank you very much. That you are founded.
-Yana N.
A passenger of MTA NYCT Lost and Found - 12/9/2021

Excellent service. I have lost all my ids and cash. And it made it back to me thanks to this service. I am so grateful.
-Sparrowhawk
A passenger of MTA NYCT Lost and Found - 12/9/2021

Thank you for your efforts in finding my I phone.
-Ronald E Hammon S.
A passenger of United Airlines - 12/9/2021

great experience with the lost and found.
-joel S.
A passenger of American Airlines - 12/9/2021

With in an hour of calling the Venetian had not only found my items but had emailed me and already had a tracking number for my items to be shipped to me. I can’t thank you all enough. These items were not valuable in money but irreplaceable in value do to personal attachment.
-Hannah
A guest of Venetian Resort and Expo Lost and Found - 12/8/2021

Easy process. Great communication. Thank you!
-Tina M.
A passenger of American Airlines - 12/8/2021

I am so greatful for Housekeeping turning my ring in ! We will be back. I wear it every single day ! Thankyou so much
-Karen B.
A guest of Courtyard by Marriott Rock Hill - 12/8/2021

Thank you so much to all staff who is working on MTA Buses and Subway.I appreciate you all.I give up at last and didn't expect, they find my staff.It was very important to me, I was really needible keys of my apartment, which I was worrying about. THANK YOU ONES AGAIN TO ALL PEOPLE WHO HELPED ME TO FIND MY BAG. ALLAH BLESS ALL OF YOU.
-Barno J.
A passenger of MTA NYCT Lost and Found - 12/6/2021

I just wanted to let you that concerning case
-Eric M.
A passenger of Royal Caribbean International - 12/6/2021

-Daniel P.
A passenger of American Airlines - 12/6/2021

Thank you to Tammy and anyone else who played a role in finding our daughter’s goalie bag and making sure we got it back! Best wishes -David G.
-David G.
A passenger of Tampa International Airport  - 12/5/2021

Thank you so much for finding and returning my Drivers License! You save me a lot of trouble getting a replacement. Also, thanks to the officer who returned my license on a Saturday, even though the office was closed. Saved me a second trip back to the airport.Thanks,Mark
-Mark L.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 12/4/2021

Outstanding service - thanks kindly!!
-Scott Rineer MD M.
A passenger of Tampa International Airport  - 12/4/2021

I want to thanks so much to Melany for help to found my child Nintendo and help me with process and delivery. She is a very honest person and kind. I so happy be on a hotel that this type of people. Thanks so much to Melany and all hotel staff. Next time I will continue renting this hotel and recommend to others. Thanks thanks Melany
-Allanny
A guest of Flagler Inn - 12/4/2021

I received my chain today (12/3/2021), Thank you Very much for your prompt Service. I appreciate it very much.
-Lilithi A.
A guest of Treasure Island - 12/3/2021

Just want to say thank you so much!!!
-Laurie G.
A passenger of American Airlines - 12/3/2021

Thank you TIA for promptly returning our lost item. Tammy at Lost and Found, who called me was pleasant to deal with and we truly appreciate her calling us within days of our lost report being filed. Thanks again.
-Diane Marie P.
A passenger of Tampa International Airport  - 12/3/2021

I want to thank everyone for my Army bag return with everything in it :) and plz tell Tammy TY too.
-Emil Joseph C.
A passenger of Tampa International Airport  - 12/3/2021

Everyone was incredibly helpful. I talked with several people and all were so kind! Customer service at its best!!!!
-Brett M.
A passenger of Southwest Florida International Airport - 12/3/2021

We received the item quickly and are so very happy to have it back! Thank you so very much! My son would like to send a thank you card - should we send it to American Airlines Lost and Found Department? We so appreciate their hard work in finding it and would like them to know. Thank you!
-Donna Catherine T.
A passenger of American Airlines - 12/3/2021

This process was so simple and I am incredibly thankful for the safe return of our family iPad. It was not in our budget to replace it had you not provided the ability for us to have it returned. We sincerely thank you.
-Jordan
A passenger of United Airlines - 12/3/2021

Thank You!!!!!! You are awesome.
-Geri G.
A passenger of United Airlines - 12/2/2021

Thanks, very much for your help in getting my lost phone back.
-Jim P.
A passenger of Louis Armstrong New Orleans International Airport - 12/2/2021

Thank you so much for your help, I already have the wallet. Excellent service!!!
-Laura Maria Castro G.
A guest of Sunshine Village Corporation - 12/2/2021

I was honestly amazed my item was recovered and great friendly service all around. Thank you.
-Michael L.
A guest of Six Flags Great America - 12/2/2021

After much concern about finding garment bag, it was found and we greatly appreciate it.Person I spoke with this morning was very helpful and emails were very helpful as well.
-James T.
A passenger of American Airlines - 12/1/2021

When I 1st called AA regarding my lost bag I spoke with a woman who was extremely dismissive and rude to me. When I decided to call LAX lost and found I spoke with a man whose name I didn’t get. He was so friendly and understanding and took the time to look for my bag and found it. AA needs more men like him. He took the time and provided customer service regardless if my bag was there or not.
-mary B.
A passenger of American Airlines - 12/1/2021

Thanks so much for handling of my lost item. It was a very simple and efficient process.
-Jaime T.
A passenger of Tampa International Airport  - 12/1/2021

Bon service
-Richard L.
A passenger of Air Canada - 11/30/2021

Hi. I was tracking my package
-Monica H.
A guest of New York New York - 11/30/2021

Thank you for making this so easy! I will recommend this hotel to my friends coming to Charleston, and I will be staying with you during my next visit. The head of your housekeeping department is amazing! Thank you!!
-Marla G.
A guest of Residence Inn Charleston Airport/Convention Center  - 11/30/2021

A BIG Thank You to the young lady working your security/lost and found! She went above and beyond, not positive of her name maybe Margaret.
-Judy B.
A guest of Grand Sierra Resort - 11/30/2021

Staff was very helpful both on the phone and at the pickup.
-Patrick F.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 11/30/2021

Thank you very much. Everyone was very helpful throughout my stay.
-Frank P.
A guest of Kalahari Resorts Poconos - 11/30/2021

Grateful for the fast reply and helpfulness! Also appreciated being given a wait time so that I wasn't just put on hold forever
-Michelle Z.
A passenger of American Airlines - 11/29/2021

I'm very pleased getting my key fob returned. Was not sure I would hear anything back from the lost report. 30 days later I received a call stating my fob was located and ready to pick up before it was destroyed. Thank you again for your assistance in returning this item.
-Paul T.
A passenger of Tampa International Airport  - 11/29/2021

I want to thank you for all your help.thanks to tony in lost and found for all the help.
-Joyce B.
A guest of Harrahs Resort Atlantic City - 11/29/2021

Muy diligentes , rápido y fácil el proceso .Muchas gracias
-Noemi S.
A passenger of Charlotte Douglas International Airport - 11/29/2021

Excellent customer service
-Michael P.
A passenger of United Airlines - 11/29/2021

Bonnie Harris went above
-Andrew P.
A guest of Dollywood - 11/29/2021

Finding my lost Cell phone and return it to me was the best Surprise of the Month!! And this is why I fly united when ever I can. Thank you deeply!
-Eitan A.
A passenger of United Airlines - 11/29/2021

I was so pleased to get the phone call from a wonderful gentleman this morning advising me that my iPad had been found. It was a huge relief and I’m very grateful to the organization for their way in which they addressed this issue. The fellow on the other end of the phone call couldn’t have been more professional! Thank so much for handling this so promptly!
-Linda D.
A passenger of Air Canada - 11/28/2021

THANK YOU! Your tenacity in searching for my i-pad is very much appreciated. Y'all did a great job
-George R.
A passenger of United Airlines - 11/28/2021

So grateful to have my iPad back! Lori(sp?) was very understanding, helpful and professional and truly made an effort to identify that this was the correct iPad and I was the correct owner. Thanks for making Thanksgiving just that much better with one more thing to be grateful for!
-Julie F.
A passenger of Tampa International Airport  - 11/27/2021

It took only one (1) day for United to find my passport. Thank you so very much!
-Gloria DF A.
A passenger of United Airlines - 11/27/2021

Had not hope that I would get my unit back. Not only was it turned in and handled by some very honest people, but the return by FedEx was exactly as they forecasted. Good Job! Thank You!!
-david B.
A passenger of American Airlines - 11/27/2021

Nightshirt arrived and thank you very much!I also reported an apple phone charger left, but not getting that is no big deal. Just want you to know I did report it and I didn't get it returned. BUT, please do not look for it now,,,it is not a big deal.....I will always continue to look forward to my next stay at the Trump Las Vegas!!!! You are all the best!
-Shirley W.
A guest of Trump Hotel  - 11/27/2021

Thanks
-Donna A.
A passenger of Air Canada - 11/26/2021

Outstanding customer service from beginning to end. Restored my faith in people!Thank you so much.
-Marie G.
A guest of Ocean Casino Resort - 11/26/2021

Thank you so much for your deligence in finding my lost item.
-Marcia F.
A passenger of American Airlines - 11/26/2021

Thank you American Airlines for your service in recovering my iPad that I left on your plane. You located it very fast and arranged to have it shipped to me. This is a very good service you provide, I appreciate it very much.
-Ron W.
A passenger of American Airlines - 11/25/2021

Thank you so much. I got my card in a very timely manner.
-Diane R.
A guest of Hilton Santa Barbara Beachfront Resort  - 11/25/2021

Thanks so much for recovering my left behind items and getting them sent to me so quickly!
-Linda V.
A guest of Waldorf Astoria La Quinta Resort  - 11/24/2021

Thank you. Im very nterested to be shipped to me the only 2 passports documents. inside the leather holder black mainly.
-Mrs.Mireya Alexander L.
A passenger of American Airlines - 11/24/2021

I lost my smart watch on a trip and couldn’t remember if I left it in the hotel room or somewhere else. I just chalked it up as being lost. Then American Airlines contacted me and stated they found my watch. I didn’t even call them to ask about it. I want to thank American Airlines for charging it to find out the owner. So if you lose your smart watch go in your mobile and setup watch as lost so whoever finds it can get all the contact info to return it.
-Jonathan H.
A passenger of American Airlines - 11/24/2021

SO happy with the speedy system to enter information and receive email updates, I managed to get back my items!
-Sreya
A passenger of MTA NYCT Lost and Found - 11/23/2021

Thanks so much for recovering my watch.
-Croy A.
A passenger of WestJet - 11/23/2021

The United rep was SO kind and devoted to helping me get my glasses back! Cannot say enough nice things about him!!!
-Madeline Alia A.
A passenger of United Airlines - 11/23/2021

Thank you for the fast recovery of my item.
-Mary E L.
A passenger of Royal Caribbean International - 11/23/2021

Extremely helpful and friendly. Was able to retrieve my items
-Chris J.
A guest of Venetian Resort and Expo Lost and Found - 11/23/2021

The representative that helped was very very thoughtful and kind. I left my checkbook in the room and it was turned in. Thank you for all your kind employees.
-Patricia J.
A guest of Boomtown Casino Hotel - 11/23/2021

I lost my wallet in the bus, filed a report at the lost and found office and a week later i picked it up after being notified it was found. It was in perfect state with everything inside. I am amazed by this. Thank you
-Sara Posada S.
A passenger of MTA NYCT Lost and Found - 11/22/2021

I am very thankful to get my wallet back with my lost properties IDs
-orman o S.
A passenger of MTA NYCT Lost and Found - 11/22/2021

Great!!
-Margot H.
A customer of Dollar Car Rental Seattle - WA - 11/22/2021

Bridget was wonderful in addressing our lost and found item. She should be teaching customer support to everyone!
-ronald s G.
A guest of Great Wolf Lodge Pocono Mountains PA - 11/22/2021

Thank you
-HALEE O.
A passenger of Tampa International Airport  - 11/22/2021

Thank you so much to the honest folks who handed my bag in . I am truly grateful. May God reward you abundantly
-Annie
A passenger of Tampa International Airport  - 11/22/2021

housekeeping and lost/found did excellent job finding lost items, contacting me and arranging return!
-Carol R.
A guest of Westgate Resort and Casino Lost and Found Dept. - 11/21/2021

Thank You. Everything went very smoothly. I have my item back. Will return to Universal Orlando very soon. Billy Tarbuck
-Billy T.
A guest of Universal Orlando Resort - 11/21/2021

Thank you!!!!
-Kathleen O.
A passenger of American Airlines - 11/21/2021

Really great helpful people!!!! Ms Smith and Mr.Allen.... Thank you for making it so easy to retrieve my stuff.
-Angela M.
A guest of Primm Valley - 11/21/2021

Great job! Thank you for getting my lost item back
-Richard
A passenger of United Airlines - 11/20/2021

I paid for the shipping of this item within 20 minutes of receiving the phone call from Lost
-Patricia E.
A passenger of Amtrak - 11/20/2021

This was such an efficient and easy process all the way around. Thanks so much for getting my lost item back to me so quickly!
-Jennifer R.
A passenger of American Airlines - 11/19/2021

Thank you very much!!!! I got my phone back; you guys are the best!!!! Thank you again
-Gloria S.
A guest of New York New York - 11/19/2021

The service you provided was fabulous…The Online Process was easy to fill out and send… I’m so happy you found my item and are sending it to me at my home again thanks so much this is a great process and again so easy to use!
-Constance D.
A passenger of American Airlines - 11/19/2021

Thank you so very much for informing me that I had lost my wallet, and how I could recover it. I appreciate everyone’s efforts!
-Kathrin B.
A passenger of United Airlines - 11/18/2021

Amazing process, so helpful and communicative. Thank you so much!
-Lesley T.
A passenger of MTA NYCT Lost and Found - 11/18/2021

Thank you. I was thrilled to be able to retrieve my iPad.
-Elie B.
A passenger of United Airlines - 11/18/2021

Wait was a little long but I'm happy to be reunited with my stuff after 6 weeks. I thought the claim would be dropped after 30 days and was worried but I got a call on my way home from class and was very happy to hear the process was working , however long it takes.
-Mitchell Paul R.
A passenger of MTA NYCT Lost and Found - 11/17/2021

DianeThank you so much for all your effort to send back our iPad
-Carlos A.
A passenger of Southwest Florida International Airport - 11/17/2021

You guys are great!
-Rob
A passenger of United Airlines - 11/17/2021

Excelente servicio
-Noyla A.
A passenger of American Airlines - 11/17/2021

Thank you for you cooperation
-María E.
A passenger of Royal Caribbean International - 11/17/2021

SO pleased to have it back. Many thanks.
-Susan C.
A passenger of MTA NYCT Lost and Found - 11/16/2021

"Thank you" seems so inadequate for how we feel about the return of every single item we inadvertently left on the Elation. We are most grateful to believe in honest people doing honest things. Thank you first to our room steward, Cindy, who continued to take great care of even after we left her ship. Also, to those of you who did a job that may seem thankless. I'm honored to be touched by each of you. Thank you.An even more loyal Carnival Guest,Chandra White C.
-Chandra W.
A passenger of Carnival Cruise Line - 11/16/2021

So appreciate your service. My items were found and now just waiting for their return. Can’t tell you how much I appreciate you.
-Nancy K.
A guest of Sheraton Vistana Villages - 11/16/2021

I have not yet received my lost ipad, but have received an email that the Fed Ex label has been created. The lost and found experience has been fantastic. Since filing an online report, within 6 hours I had an email and text notifying me that it had been found, with several options to get it back. Fast, convenient, and reasonably priced. THANK YOU! I figured that it was gone forever!
-John M.
A passenger of American Airlines - 11/16/2021

Made sure lost item was indeed mine. Very professional.
-Maxine C.
A passenger of Tampa International Airport  - 11/16/2021

excellent attention, excellent work, God bless the people who work for the good of the community
-Rosa G.
A passenger of MTA NYCT Lost and Found - 11/16/2021

A huge thank you to the American Airlines agent who assisted me with recovering my cell phone. Unfortunately, I did not get his name. I appreciate the care and support provided by him and the entire American Airlines staff.
-Jeff H.
A passenger of American Airlines - 11/16/2021

Fantastic service very agreeable gentleman!
-Hector A.
A passenger of Southwest Florida International Airport - 11/15/2021

Thank you for finding my Kindle and your efficiency in addressing my concerns regarding my lost Kindle.
-Michelle B.
A passenger of American Airlines - 11/15/2021

Quedo a sus ordenes
-Jesús G.
A passenger of United Airlines - 11/15/2021

I am so relieved and appreciate the honesty of whomever turned it in, Thank you all for your prompt attention may God bless you
-Caschandra T.
A passenger of United Airlines - 11/15/2021

Excelent!!!!!!!
-Leticia C.
A guest of Venetian Resort and Expo Lost and Found - 11/15/2021

Outstanding performance
-Billy W R.
A guest of Embassy Suites Franklin - 11/15/2021

I received my purse in the mail yesterday. I can not thank everyone involved enough for being so helpful throughout this entire ordeal which was traumatizing. Thank you again so much
-Christine K.
A passenger of Tampa International Airport  - 11/15/2021

If I get it back as quick as you have processed it, I will be extremely impressed with your service.. thanks
-Barry Philip R.
A guest of Hilton Palacio del Rio  - 11/14/2021

I am so grateful. Thank you for the support and attention. Could not be more grateful!! Truly,Anna
-Anna I.
A passenger of United Airlines - 11/14/2021

Thank you so much for locating my travel documents. I appreciate your updates. I notice that Freedom of the Seas will be in Miami Nov 19th. I am planning to travel again in early December.
-Amber W.
A passenger of Royal Caribbean International - 11/13/2021

I think the initial process took so long. I had left my black oakley sunglasses in my room (11327) the day prior. The whole process took 15 minutes. I even had to send a picture of myself wearing them. Really? I described them perfectly. I could even tell you where I had left them. The room number matched. The name matched. It just took too long. She was very friendly though. The pickup was flawless. All in and all a good experience. I was reunited with my sunglasses. Thank you.
-Kyle W.
A guest of Venetian Resort and Expo Lost and Found - 11/13/2021

A big thank you to Beth
-Sherry M.
A guest of Seminole Hard Rock Tampa - 11/13/2021

Excellent service
-Nancy S.
A guest of Venetian Resort and Expo Lost and Found - 11/12/2021

Thank you very much!!!
-Kristy B.
A passenger of American Airlines - 11/12/2021

Thank you so much for helping us get our ring back! This service was so easy and amazingly fast!
-MARK C W.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 11/11/2021

The Winn Security and all of their staff were outstanding. The wallet arrived today other than Tuesday. That is on FedEx. I have used them for 40 years and this is not their norm.
-George G.
A guest of Wynn Las Vegas - 11/10/2021

My lost Kindle has safely arrived in Germany!Thank you so much for your kindness and effort.
-Mario W.
A passenger of United Airlines - 11/10/2021

Great system. Easy to use. Appreciate the assistance.
-MARILYN FRIEND B.
A passenger of American Airlines - 11/10/2021

Phone was retrieved after losing it on Time Traveler. Workers came to the desk and gave us the phone before we left town. Very friendly, thrilled to get it back!! Thank you.
-Tina
A guest of Silver Dollar City - 11/10/2021

Thank you so much!!
-Jesus Castillo B.
A passenger of United Airlines - 11/10/2021

Grateful for the recovery of my lost item and the methods used to ensure that it was not given to anyone who should not receive it. Thank you.
-Dave P.
A passenger of Vegas Loop - 11/8/2021

I appreciate that my lost items were held until we were able to retrieve them. Thanks for being considerate.
-Rodell R.
A guest of Seminole Hard Rock Tampa - 11/8/2021

Excellent system! So happy to get my backpack returned. The woman who take care of me at 8:00am today was excellent!
-Marilyn C.
A passenger of MTA NYCT Lost and Found - 11/8/2021

Thank you from the bottom of my heart! I’ve been feeling so sick about this. It was an answer to my prayers!
-Pamela G.
A passenger of American Airlines - 11/8/2021

I am thrilled that my glasses were found. Thank you planet hollywood, and the room steward who found it. I am forever greatful to you. will recommend the hotel to all my friends.
-kenneth G.
A guest of Planet Hollywood Las Vegas - 11/7/2021

Thank you SO MUCH for finding my 6 year old’s phone! She was crying and all upset. Excellent customer service! I’m very satisfied! This is my 2nd time here this week!!!!! Love the staff! Thank you again!!!!!!
-Rasheedah S.
A guest of Great Wolf Resorts Manteca - 11/6/2021

thank you so much
-Donna M A.
A guest of Venetian Resort and Expo Lost and Found - 11/6/2021

Super fast and easy process, really happy how fast and easy my item was recovered and shipped back.
-Samuel A.
A guest of Gaylord Rockies: SECURITY - 11/5/2021

Thanks for good service and keeping me posted on arrival time!
-Frances R.
A passenger of American Airlines - 11/5/2021

Thank you so much for the prompt reply. I submitted my request and within 10 minutes the lovely person at the desk called to say my bag had been turned in. Such a pleasure to deal with real people.
-Sheila L.
A passenger of Southwest Florida International Airport - 11/5/2021

Ready for the clothes. Thank you so much
-Kate D.
A guest of Palace Station Hotel and Casino - 11/5/2021

Great customer service. Very efficient and helpful. Thanks so much
-Melonie P.
A guest of Venetian Resort and Expo Lost and Found - 11/5/2021

Thank you for a very efficient service. My parcel arrived safely this morning. Many thanks.
-Elizabeth B.
A guest of HGV at Craigendarroch - 11/5/2021

Thanks for the prompt service, I received my Kindle a day early.
-Peggy M.
A passenger of United Airlines - 11/4/2021

Awesome service, thank you!!
-Michelle W.
A passenger of Charlotte Douglas International Airport - 11/4/2021

Wow. Can't believe how easy and helpful this process was. Stupidity on my part in leaving items in the safe created stress and concern only to be met with wonderful service and ease in locating and shipping the items back to me. Thank you so much.
-Rob S.
A guest of Venetian Resort and Expo Lost and Found - 11/4/2021

Thank you for finding my valuable items, I am very appreciative, I thought I lost them forever!
-Daniel E.
A guest of LEGOLAND Castle Hotel - 11/4/2021

Thank you for finding and holding my swimsuit and flip flops. I honestly didn't expect to see them again.
-Karen M D.
A guest of Venetian Resort and Expo Lost and Found - 11/4/2021

thank you for all you help. I received the package
-GERALD W W.
A guest of Agua Caliente Casino Resort Spa - 11/4/2021

Thank you so much. I thought I would never see it again. This assures I will be flying AA when I return to Barbados next year.
-Marvin G H.
A passenger of American Airlines - 11/3/2021

Thank you to the wonderful staff at the RSW Lost
-Karen W.
A passenger of Southwest Florida International Airport - 11/3/2021

Excellent service so far … waiting on my luggage … hopefully everything is there … Thank you..
-Deborah G.
A passenger of Royal Caribbean International - 11/2/2021

Your service was a blessing in helping me locate my cell phone at SDC. It was easy to fill out the form and I loved your response in keeping me informed. Great service.
-Janice B.
A guest of Silver Dollar City - 11/2/2021

I was very impressed and thankful for how easy this process was for me to get my keys returned. Thank you very much for the help, and for making things super easy.
-Joseph G.
A guest of Hilton Chicago Downtown - 11/2/2021

I am extremely grateful for the staff who found my items and for the simple process of having them shipped to me. Thank you!
-Mark N.
A passenger of United Airlines - 11/2/2021

Got my choker back safe and sound. Thank you so much
-Glynn D.
A guest of HGV at Craigendarroch - 11/1/2021

Thank you so much. I retrieved my lost phone from your "lost and found" center today. I appreciate this and the staff that attended to me was very professional. Keep up the good work.
-friday A.
A passenger of MTA NYCT Lost and Found - 11/1/2021

I'm honestly kind of floored United found my Kindle before I knew I had left it on the plane. It was a gift from my wife just recently - thank you United for this awesome service!
-Yousef A.
A passenger of United Airlines - 11/1/2021

Thank you for the incredibly professional, courteous, and rapid recovery of my computer.
-Carlos H.
A passenger of United Airlines - 11/1/2021

TanksI'm waiting for it to get my hand RegardsTariq Ahmed
-Tariq A.
A guest of Venetian Resort and Expo Lost and Found - 10/31/2021

Once my item was found it was the easiest smooth procedure to have it returned to me. Thank you
-Barbarajean D.
A passenger of United Airlines - 10/31/2021

Thx so much for sending my vaccination lost card back to me and now I'm out of doghouse.
-Mike R.
A passenger of American Airlines - 10/31/2021

Thank You
-Christopher N.
A passenger of MTA NYCT Lost and Found - 10/31/2021

Thanks so much!!! I received notice that my list CPAP machine was found and being sent to me! Judy Benson
-Judy B.
A passenger of United Airlines - 10/31/2021

Thank you for your quick response to my lost cell phone. Your online form to fill out was easy to do and gave me some hope it would be found. I checked my email every day waiting to hear it had been found and finally one week later I got the email that it was found. Your process was helpful and I thank whoever found it for bringing it to the office. Only thing I would suggest is that you let people know where they will go to pick it up and what to bring for identification. Thank you so very much.
-Janice B.
A guest of Silver Dollar City - 10/30/2021

Many thanks to Bennett Ross, Picheany at the front desk and Josie (in housekeeping, possibly) for all of their kind help in retrieving my jacket and making sure it gets home to me safely!
-Wanda L.
A guest of Double Tree Sonoma Wine Country - 10/30/2021

Looking forward to getting Paul Massa photo taken on celebrity Edgar between September 11-18, 2021
-Marcy K.
A passenger of Celebrity Cruises - 10/30/2021

Thank you so very much those sunglasses are sentimental and a gift . I truly appreciate the honest of your employees
-Nina L.
A guest of Harrahs Las Vegas - 10/30/2021

Thanks alot I received my items
-Godfrey S.
A passenger of United Airlines - 10/30/2021

I am very pleased and grateful for the call in response to my report of a missing jacket, especially since I made an error on the date of the report. Your employee called me anyway, and that resulted in the recovery of my jacket. Thank you so much and kudos to her!!
-Jacque C.
A passenger of Southwest Florida International Airport - 10/30/2021

Thanks very much for contacting me - I didn't realize my phone was missing until after I received a call from lost and found!Thanks!
-Mark G.
A passenger of American Airlines - 10/30/2021

Thank you very much.
-Daniel B.
A passenger of United Airlines - 10/29/2021

Thanh you very much for your quick response . Whole situation handled professional and timely. Thanks again!!!!
-john Q.
A guest of Wind Creek Bethlehem - 10/29/2021

The staff at lost and found office was courteous and professional toward other that had experienced lost items.
-Gloria H.
A passenger of MTA NYCT Lost and Found - 10/29/2021

Fast and efficient. Thank you
-Michael O.
A passenger of MTA NYCT Lost and Found - 10/28/2021

Everyone was very friendly and kept in contact updating me with the situation. Not sure who found it but I'm very grateful it was returned. the mta staff kept on top of things and followed thru to make sure I got my property back. Thank you again
-Samuel C.
A passenger of MTA NYCT Lost and Found - 10/28/2021

Amireta from the Emeryville Amtrak station was very helpful. She worked out the confusion between Amtrak and Charcherback on the information needed for getting my left behind iPad to me
-Glenn P.
A passenger of Amtrak - 10/28/2021

Great Service. My I Pad made it's way back to me in 5 days....Thank you
-Monica J.
A passenger of United Airlines - 10/27/2021

Great service thank you
-Jennette C.
A passenger of American Airlines - 10/27/2021

Great sevice thank you
-Jennette C.
A passenger of American Airlines - 10/27/2021

Just a big thank you for finding my iPad. I cannot believe it ! Thank you to all
-Alejandro G.
A passenger of American Airlines - 10/27/2021

Fabulous service
-Jodi
A guest of The Hotel Salem - 10/26/2021

AA is the best!
-Brenda R.
A passenger of American Airlines - 10/26/2021

Thank you, we have been impressed with your professionalism and help. Everyone has been great.
-gary G.
A passenger of Charlotte Douglas International Airport - 10/26/2021

I cannot tell you how grateful I am. Your service has been exemplary from the beginning to the end. You made it easy to report and consistently replied properly and was reassuring words. This has been one of the best experiences, ironically, I have had in a long time. Congratulations on a job well done. Do you use technology and interpersonal skills in a dynamic combination worked superbly.
-dickinson M.
A passenger of American Airlines - 10/26/2021

I never lost faith in United. So thankful that my IPad was found. Thank you for working hard to locate it.
-Lynn
A passenger of United Airlines - 10/26/2021

Fast and responsive. Great seevice
-Ken B.
A guest of Venetian Resort and Expo Lost and Found - 10/26/2021

Your service is perfect.I get a good help from Or Vallerstein. Thank you very much.
-Olga N.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 10/26/2021

Phone received in excellent condition. Thank you.
-Ellen M.
A passenger of Southwest Florida International Airport - 10/26/2021

Thank you so much for sending not only the library book we left back to us, but also some clothing my son left there. We really appreciate it, and look forward to staying there again. You guys are the best!
-Leslie H.
A guest of South Point Casino - 10/25/2021

I was overwhelmed how helpful and honest all of you were with my Kindle ipad. Thank you United and everyone involved..
-Jeffrey A.
A passenger of United Airlines - 10/25/2021

wow! this has been amazingly great!
-Patricia H.
A guest of Vacation Village in the Berkshires - 10/24/2021

Thank you so much for your expedited service and the recovery of my laptop. Excellent
-vanita rajam I.
A passenger of Tampa International Airport  - 10/23/2021

So happy to get my hearing aid returned. Everyone at the Lost and Found were so helpful and pleasant. Can't believe it was found and very thankful for the person who found it and brought it to the Lost and Found Dept.
-Jacqueline D.
A passenger of Tampa International Airport  - 10/23/2021

Thank you for being helpful in getting my items back to me.
-Nancy W.
A guest of Sonesta Anaheim Resort Area - 10/23/2021

Amazing I got my jacket I left on my seat back!!! Thank you everyone who made it happen. I know it took more than handful of dedicated employees to make something like this happen. Hats off, United!!! You are the best!!!!
-Tomoko M.
A passenger of United Airlines - 10/23/2021

Got the iPad back home! Thank you.
-Gina M.
A passenger of United Airlines - 10/23/2021

Thank you appreciate your service, I'm glad I received my passports back. American Airlines is the best!
-Geeta
A passenger of American Airlines - 10/23/2021

I liked the way they handle everything, excellent service.
-Rolando A.
A passenger of United Airlines - 10/23/2021

American did great by returning my lost item
-Monica Y W.
A passenger of American Airlines - 10/22/2021

Thank you so much for your quick response in finding my items. Tampa airport has wonderful customer service!!
-Giuliana
A passenger of Tampa International Airport  - 10/22/2021

I am e remely pleased with the response to my request. Thank you!
-Peter M.
A passenger of American Airlines - 10/22/2021

This was the most pain free and simple rectification of a lost and found issue ever. Thank you for making this such a pleasant experience
-Victoria J.
A guest of Residence Inn Gaslamp - 10/22/2021

Thank you very much to our kind and professional MTA workers. Your hard work
-Nicholas L.
A passenger of MTA NYCT Lost and Found - 10/22/2021

The employee at Inited’s Lost and Found department couldn’t have been nicer. She was understanding when I called in a panic to report that I had left my iPad on the plane and very excited to call me to report that it had been found and was being shipped to me. I wish I had gotten her name! Thank you!
-Connie G.
A passenger of United Airlines - 10/22/2021

Very pleased to receive efficient professional service. Thank you!
-Simon W.
A passenger of Charlotte Douglas International Airport - 10/22/2021

The gentleman who did my intake for my lost item was wonderful. He was so thorough and kind — he gave me lost of helpful information in the event that I didn’t get my phone (with my ID and credit card in the case) back. He was so good. Thank you for an awesome experience.
-Ashley F.
A guest of Venetian Resort and Expo Lost and Found - 10/22/2021

The service was great! Was very thabkful to have an actual United Rep. give me a call that my item was found and how to coordinate its return.
-Trevor K.
A passenger of United Airlines - 10/21/2021

THANK YOU!!!
-Tom H.
A passenger of American Airlines - 10/21/2021

You are awesome. I never expected to get my phone back. Thank you so much..
-Barbara K.
A passenger of American Airlines - 10/21/2021

Excellent service can’t thank the team enough!
-Becky J.
A passenger of Tampa International Airport  - 10/21/2021

Thank you so much for your quick response. I look forward to getting my items back. Had a wonderful time at Ko'Olina, as always.
-Julie J.
A guest of Marriott's Ko Olina Beach Club - 10/21/2021

They are very profesional solving my problem with a lost iPhone thank you so much
-Erika S.
A passenger of United Airlines - 10/21/2021

Mike at Tampa lost and found, was phenomenal. I don’t know how to speak with his boss. But my man needs a raise or bonus. He went beyond his duties to find out missing phone and was extremely helpful. Customer service is always hit and miss. But Mike is a grand slam.
-Isaac M.
A passenger of Tampa International Airport  - 10/21/2021

Hello, thanks for returning the lost
-Bassem K.
A passenger of Air Canada - 10/21/2021

Thank you so much! Chargerback Quickly located my phone through their database and United had it shipped out in great packaging and it came very expediently! So thankful!
-Sarah W.
A passenger of United Airlines - 10/21/2021

Michelle, Chris, and Mike are just the cats meow!!!! I appreciate them so much. I kept getting disconnected, so had to call back, and got to know these wonderful people pretty well. Thank you, thank you, thank you!!!!
-KATHY A M.
A guest of Primm Valley - 10/21/2021

Thank you
-DeBeorha W.
A passenger of American Airlines - 10/20/2021

Great service and responsive
-Youssef-Huy L.
A guest of Texas A&M University - Corpus Christi 361-825-5202 - 10/20/2021

Thank you so much for your prompt attention to this matter. I am so impressed with your organization! I’m also so relieved to be getting my medical equipment back.
-Bonita B.
A passenger of United Airlines - 10/20/2021

Thank you very much . I am really appreciate it.
-Galina. T.
A passenger of MTA NYCT Lost and Found - 10/20/2021

Amazing response. I appreciate you expediting the item so quickly. Staff was great!
-Leticia R H.
A guest of Golden Nugget Las Vegas Security L&F - 10/20/2021

Excellent process. Keep up the good work!
-Rolando G.
A passenger of Tampa International Airport  - 10/20/2021

Really great job in finding my iPad so quickly and actually calling me. I am so pleasantly surprised how quickly that I was called. Excellent
-Lawrence L.
A passenger of Charlotte Douglas International Airport - 10/20/2021

Thank you so very much to whoever found
-Sherna S.
A passenger of American Airlines - 10/20/2021

Thank you for sending my forgotten item back so quickly and with such little hassle. Other companies could learn a great deal from you about what customer service should be, but so rarely is.
-Pat M.
A guest of MGM Grand - 10/19/2021

Thank you thank you thank you you guys were great he took a big load off my mom it’s great to have you working at TIA
-Nelson L.
A passenger of Tampa International Airport  - 10/19/2021

Chris from RSW was extremely helpful calling to let me know she found our lost bag, as well as Diane in Lost and Found. We appreciate their kindness and professionalism.
-BARBARA P.
A passenger of Southwest Florida International Airport - 10/19/2021

Thank you!
-Douglas W.
A guest of Hampton Inn Boston Westborough - 10/19/2021

I was so relieved the day after my flight with air canada that they had found my lost drivers licence and was able to send it to mt visiting location. What an awesome service they provided. It make me a true air canada supporter. Tx much.
-jerry R.
A passenger of Air Canada - 10/19/2021

Thanks for your staff honesty and integrity
-Edith G.
A guest of Venetian Resort and Expo Lost and Found - 10/18/2021

Thank you very much for helping me!!!!
-Tania M.
A guest of Embassy Suites Chicago Downtown Magnificent Mile - 10/18/2021

The Lost and Found department is fantastic. It is the only area of the Silver Legacy that I would give a superb rating to!!! They should be commended for their thoroughness, quickness, responsiveness and positiveness!!!!! I would hire them any time.!!!
-SHIRLEY A B.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 10/18/2021

Thank you. Truly appreciate the return of my laptop; I had given up hope but was pleasantly surprised.
-Minesh M.
A passenger of American Airlines - 10/18/2021

Need to change the shipping address for my package to 1981 N CENTRAL EXPY RICHARDSON TX 75080
-Thomas D.
A passenger of United Airlines - 10/18/2021

You guys are fast! Thanks!
-Robert S.
A guest of Hotel Keen - 10/18/2021

Located my lost item in a couple of hours and it was on its way to me in 24 hours. Great service
-Wayne M.
A passenger of United Airlines - 10/17/2021

Very efficient courteous and helpful person attended us a suggestion to get the exact location of the police department on google would be helpful
-Nazlin K.
A passenger of Tampa International Airport  - 10/17/2021

Packing and delivery was great. Thank you so much for returning my items and doing it in a very professional manner
-Kim L.
A guest of Sheraton Vistana Villages - 10/16/2021

In a world where customer service is dead, Wilma is the light. She was relentless in helping me find my glasses. She kept me updated throughout the day and was genuinely about my vision without wearing prescription glasses. I am so grateful to her. Dollywood is blessed to have her as an employee. She is a gem.
-Kei L.
A guest of Dollywood - 10/16/2021

Great jobbof tony (he said his last name was montana) he found our items lost and send us back!!! Thank you so much!!!
-Adriana O.
A passenger of American Airlines - 10/16/2021

My phone was confirmed to be found by Cedar Points Lost and Found office on Monday, October 11th. Link to pay for shipping wasn’t received until Tuesday, October 12th. We paid for shipping that same day. Didn’t receive another update until 4 days later, Saturday October 16th, which informed me that tracking was set up and label created by USPS but they still haven’t received my phone. I’m great full my phone was found but just wondering when it will be sent out.
-Charles G.
A guest of Cedar Point - 10/16/2021

I was surprised and so pleased that you found my Nook so quickly. Great job. It was also easy to process the delivery. Thanks so much.
-Steven P.
A passenger of American Airlines - 10/16/2021

Thank you for addressing this so professionally, I am beyond relieved that my personal belongings were safe and found!!
-Mariana Santoro R.
A guest of Marriott's Grande Vista - 10/15/2021

Great Job and great technology in the Lost And Found. I am pleased with your help and quick response. Keep it up
-Gianely P.
A passenger of Tampa International Airport  - 10/15/2021

Easy, reliable and I glad there is still.honest people in this world so systems like this can work for the greater good!!
-Maricruz O.
A passenger of Austin-Bergstrom International Airport  - 10/15/2021

THANK YOU FOR KEEPING MY WALLET SAFE, GETTING IT TO LOST AND FOUND, PROCESSING MY REPORT AND HAVING IT READY FOR ME WHEN I ARRIVED AT THE AIRPORT OFFICE THIS MORNING. AMERICAN AND ALL WHO WERE INVOLVED DID A GREAT AND TIMELY JOB OF REUNITING ME WITH MY LOST WALLET. MUCH APPRECIATED!
-MICHELE W.
A passenger of American Airlines - 10/15/2021

Thank you so much for the effort y’all made to find my belongings. I appreciate it tremendously
-Linda F.
A guest of Venetian Resort and Expo Lost and Found - 10/15/2021

I received the items today that I had left at the Best Western Grand Canyon. What a wonderful service to provide. I can’t thank you enough!
-Cathi J.
A guest of Best Western Premier Grand Canyon Squire Inn - 10/15/2021

Excellent service can’t thank you enough
-Will T.
A passenger of American Airlines - 10/14/2021

I am very impressed with the way Security at Ommi Parker House handle items left behind in the room by mistake. Deeply appreciate you recovering my medications and forwarding them to me as quickly as you did. Thank you so much.
-Margaret M.
A guest of Omni Parker House - 10/14/2021

Thank you for your help getting this item back to me, you folks are great!!
-Michael T.
A passenger of United Airlines - 10/13/2021

Merci beaucoup! Grâce à votre excellent service, j'ai pu retrouver ma caméra et toutes mes photos, mes souvenirs. Merci de votre efficacité! Thank you so much!
-Gabrielle D.
A passenger of Air Canada - 10/13/2021

Got my phone back today, thanks to Felecia. She called my wife and gave us the good news. I thought it was gone forever. Thank-You Felecia...
-Glenn J.
A passenger of United Airlines - 10/13/2021

After the harrowing experience of losing my wallet it was so refreshing to deal with your lost and found department. I’m sorry I didn’t get the person’s name that waited on me but she was so pleasant and friendly. She turned a nightmare into a dream. Thank you
-Barbara J.
A passenger of Southwest Florida International Airport - 10/13/2021

Bella, thank you for your help in finding and sending me picture of my jacket. I appreciate you. You did a fantastic job. You’re very helpful she pleasant. Joanne
-Joanne K.
A guest of Kalahari Resorts Poconos - 10/13/2021

How can I ever thank you enough for finding my phone so quickly, What wonderful service you have provided me. Thank you, thank you and thank you again.
-Lola D.
A passenger of United Airlines - 10/13/2021

Unprompted American airlines found my tablet. But it was lost forever. Thank you very much American airlines.
-Tom T.
A passenger of American Airlines - 10/13/2021

Thank you for your excellent support in tracking down our lost item.
-Linda A.
A passenger of American Airlines - 10/13/2021

Totally AWESOME… I thought it was gone forever.
-Todd R.
A passenger of American Airlines - 10/12/2021

Thank you so much. I'm really thankful..
-Fariza K.
A passenger of MTA NYCT Lost and Found - 10/12/2021

Reported lost on Sat. Foiund on Monday. Shipped on Tue. Pretty hard to beat that!
-Toby A. H.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 10/12/2021

Thanks so much for finding my item and getting it back to SFO so quickly. I wish the baggage office was open at the time I went. It took at least an extra 40 minutes to track down where I needed to go, the staff to retrieve the item, and for me to figure out and navigate my path back to the garage.
-Lyn
A passenger of Air Canada - 10/12/2021

Thank you so very much for tracking me down and ensuring that my important documents were returned to me. I am in your debt!
-Dr. Mike P.
A guest of Venetian Resort and Expo Lost and Found - 10/12/2021

Thank you so much! Great service!
-Ron S.
A guest of Venetian Resort and Expo Lost and Found - 10/12/2021

Joshua was of great help today.. He went above and beyond my expectations!
-Lauren B.
A guest of Omni Charlotte Hotel - 10/11/2021

I still haven't received my check with the amount of $665. What's going on at this point? Please Contact Me At This Number ASAP 929-426-3248 Via Call/Text. Thank You and have a blessed day.
-James A B.
A passenger of MTA NYCT Lost and Found - 10/11/2021

thank all MTA staff members for your help Pleased New Yorker
-Flora S D.
A passenger of MTA NYCT Lost and Found - 10/11/2021

Thank you so much for your professional and kind work in helping me with my mistake of leaving items behind. You were all so kind!! Thank you again for a wonderful experience.
-Debra G.
A guest of Venetian Resort and Expo Lost and Found - 10/10/2021

La verdad yo pensé que había perdido mi teléfono pero gracias que lo encontraron y me lo entregaron solo que cuando lo fui a recoger si fue un poco dificil porque me tuvieron como 40 min o más pero al final me lo regresaron gracias y que tengan un excelente día
-Jose
A guest of Venetian Resort and Expo Lost and Found - 10/9/2021

Thanks for finding my wallet!! That was so fast and I’m very very happy and satisfied with the efforts!!! You guys are amazing thank you so much. Your lost and found definitely deserves a tip or raise if possible.
-Ralik
A passenger of Amtrak - 10/9/2021

Was a great system and happily recovered the item. Customer service was fantastic!
-Charles S.
A passenger of Air Canada - 10/9/2021

I am totally blown away be actually getting this article back. Between St. Anthony and United we are reunited... many thanks! Barbara Sharp
-Barbara S.
A passenger of United Airlines - 10/8/2021

I am so grateful you guys found my iPad it’s been five months but I thought it was lost for good I appreciate you guys returning it to me thanks again Ranee Peters
-Ranee P.
A passenger of United Airlines - 10/8/2021

Thank you so much for finding AND sending my sweatshirt to me! It was so wonderful to have a hotel so responsible for a possession accidentally left behind!!!! It was an 0easy call and fast return to me! Thank you to the whole staff for getting my sweatshirt back to me!
-Stephanie R.
A guest of Yellowstone National Park Lodges - 10/8/2021

Thank you for the swift return of my phone. Eternally grateful.
-Julie La P.
A passenger of American Airlines - 10/8/2021

This was an excellent and pleasant process to lose such a relevant item. Professional, Precise, and very well handled. Thank you
-James P.
A passenger of Tampa International Airport  - 10/8/2021

Accolades to Vanessa, our room steward on Mardi Gras sailed Sept 4th for finding our stuff. She went above and beyond in her duties. Please give our thanks. Thanks to Carnival Cruises Lost and Found for getting our things returned. That's why we cruise Carnival ships, always 2 steps ahead of the others.
-Linda J. B.
A passenger of Carnival Cruise Line - 10/7/2021

I am very satisfied for getting my passport back in such short time. Thanks
-DAR H.
A passenger of United Airlines - 10/7/2021

very pleased with the helpfulness that I got each time I talked with a 'person' at lost and found at the Tampa airport, the handled everything very nicely,, So again I say THANK YOU!!!
-Harold Dean R.
A passenger of Tampa International Airport  - 10/7/2021

Thank you so much for returning my Ipod. I have several years of music on it, and thought it was lost forever. Thank you again!
-Casey B. G.
A passenger of United Airlines - 10/7/2021

Thank you so very much! I got my Kindle back!!
-Kenie C.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 10/6/2021

Thank you so much to the MTA SIM3c bus driver who returned my wallet and the amazing staff at the lost and found. You truly are very kind.
-Erin M.
A passenger of MTA NYCT Lost and Found - 10/6/2021

Many thanks for providing such an easy way to report a careless loss on my part and for the very speedy retrieval of the item.
-Pamela J.
A passenger of American Airlines - 10/6/2021

Thank you very much for finding my phone. I am certain that the black iPhones in black cases left in the planes or in the airport as are almost too many to count, but you found mine out of the many and that is deeply appreciated. The pictures on the phone of our latest trip are irreplaceable. I admire your ability to do this and applaud your great efforts. Keep up the good work.
-JOHN H.
A passenger of United Airlines - 10/6/2021

Thanks for locating my wife’s list purse. She was so excited to know it had been found and not stolen. Great piece of mind knowing it will be returned. Thanks again.
-MGySgt Roosevelt Crawley I.
A passenger of American Airlines - 10/6/2021

Had my doubts ... but the system worked. It was user friendly ... efficient. Thank you.
-Judi C.
A passenger of Hawaiian Airlines Account - 10/6/2021

Just want to thank you again. My package came today with all my cords. Everyone in your department was helpful.
-Frances O.
A passenger of United Airlines - 10/5/2021

I Was so pleased with your immediate attention to my email/claim for lost iPhone! Was frustrated trying to get hold of someone at United counter-decided to just fill out form. I'm sooooo glad I did! Great job!!!!!!! Thank you so much.
-Deborah K.
A passenger of United Airlines - 10/4/2021

I was so pleased to receive a notification that my lost item was found and the lady that I spoke to was helpful
-Frances O.
A passenger of United Airlines - 10/3/2021

The service representative in the Lost and Found unit was exceptionally friendly and efficient. Within minutes after I had presented my ID, she returned with my item -- a shoulder bag containing among other things my smartphone. The bag was returned with all its contents intact, so I am very satisfied with your entire operation -- I know that the process of finding, transporting, logging, and storing the item means it passed through many hands, so I was very impressed with your total operation. I just wish the bag had been returned to me sooner, since in the interim I had to report the phone lost so that I could get a replacement from the company, which I had to pay for; but I'm happy that my bag was returned intact, even if it did take a month and a half from the time I reported it lost to get it back. So thanks very much!!!
-Daniel J J.
A passenger of MTA NYCT Lost and Found - 10/3/2021

Excellent service!
-Elizabeth J T.
A guest of Emory Conference Center Hotel - 10/2/2021

Thanks so much Praise God
-Marie U.
A passenger of United Airlines - 10/2/2021

We received our two pillows yesterday and we really appreciate the fact that housekeeping turned them in to Security and then they shipped them to us. Thank you.
-Arvid P.
A guest of Sunset Station - Security - 10/2/2021

Never did I expect this great service! Cathy, mgr of the hotel called later after I’d checked out to ask if I’d left an item. On my way back to Nashville after a tough nursing week, I was grateful to hear the cleaning crew had found my iPad. Cathy was Quick to offer to mail it back. I’ll be staying here again because of the great service. Observed onsite Mgmt oftentimes training. Great job!!! Well done to all including the food services at breakfast.
-Kay F.
A guest of Hampton Inn Memphis Collierville - 10/1/2021

Excellent service and communication. Contacted Carnival and in a week had my left item back perfect
-Mary C.
A passenger of Carnival Cruise Line - 10/1/2021

We can't tell you how absolutely thrilled we were that you found our electronics, we were on our way to Hawaii and so wanted to take good photos with our IPads and couldn't believe what had happened. Mike was so utterly professional making sure we were able to identify each item through our passwords we can't thank everyone who was involved enough Doug and Norma H.
-Norma H.
A passenger of Tampa International Airport  - 10/1/2021

Re: Report ID 20293148I want to thank Mr. Davis, the bus driver who turned in my wallet, VERY VERY MUCH! Also, the MTA rep at the Lost
-Lori A.
A passenger of MTA NYCT Lost and Found - 10/1/2021

Great customer service, Thank you!!!
-Ruben S.
A passenger of Tampa International Airport  - 10/1/2021

I am so glad to have recovered my documents!Great service
-Jose Guillermo Castro D.
A passenger of American Airlines - 10/1/2021

Thank you for finding an your kind handling of my lost items the bracelet is for my grandson going into air force so I thank you for all your help .
-Kevin S.
A passenger of Carnival Cruise Line - 10/1/2021

Thank you Team
-Tenikah
A passenger of Amtrak - 10/1/2021

I appreciate a lot the finding of my ID cac card. It took them less than 24 hours.
-Yanina Paola C.
A passenger of American Airlines - 9/30/2021

There is no word to thank the MTA team staff firstly thanking the Q20A bus operator for bringing it to the lost and found team. I thank you for the great effort you make every day to provide excellent service. God bless you all, I wish you much peace and health.
-Julio O.
A passenger of MTA NYCT Lost and Found - 9/30/2021

Soooo happy you found my iPhone! And I am a dedicated AA flyer. Have the Advantage credit card. thank you!!!
-Georgea M.
A passenger of American Airlines - 9/29/2021

Professional, courteous, and simply top-notch,thank you!
-Philip Bryce K.
A passenger of Tampa International Airport  - 9/29/2021

I wanted to say thank you to this service and particularly Butch at the Westgate Resort in Las Vegas. I received my missing shoe within a week. I did not think I was not hopeful I would see it again so I am very grateful to this service. Thank you.
-Paula G.
A guest of Westgate Resort and Casino Lost and Found Dept. - 9/29/2021

This is a great service that you provide customers that inadvertently leave items of value on the aircraft after deplaning. I was certain I was going to have to purchase a new reader and was pleasantly surprised when I received your e-mail. Thank you so much.
-Julie U.
A passenger of American Airlines - 9/29/2021

Representative in lost and found department was polite, helpful and efficient.
-Linda D.
A passenger of Charlotte Douglas International Airport - 9/29/2021

Very fast and easy process.
-Renee B.
A guest of Venetian Resort and Expo Lost and Found - 9/29/2021

You rock!!!! Got a call at the same time I filed my report. Someone had found my ticket in the jacket pocket and figured out I was the owner. Awesome service! Thank you
-Cathleen M.
A passenger of Southwest Florida International Airport - 9/28/2021

Great to have my E reader back! Thank you so much for providing this service. I did not know I had left it on the Belize aggressor. Your packaging was superb, also. Many thanks.
-Paul T.
A passenger of Aggressor Adventures - 9/28/2021

Your prompt response to the request for a return of my forgotten item was highly appreciated. It shows how serious you are with regard to personal items left at your hotel.
-Richard P.
A guest of Hilton Santa Barbara Beachfront Resort  - 9/28/2021

Shout out to Kevin at the CLT Admirals club who patched me through to the ORD club! They tracked down my ipad and explained the process. Everything worked EXACTLY as they said!! Great system!! I really appreciate the EXCELLENT customer service!! Thanks!!
-Diana P.
A passenger of American Airlines - 9/28/2021

Thanks Matt soooooo much for discovering my key. It saved me about $300. The ;guys at the Tesla West Hall where also very helpful when I lost the key. Love the "Loop"
-Linda Mae P.
A passenger of Vegas Loop - 9/28/2021

I can’t thank you enough for your diligence and thoughtfulness in retuning my wallet.
-Robert T.
A passenger of United Airlines - 9/28/2021

Quick and efficient!
-Ruth
A guest of Emerald Isle Realty - 9/27/2021

Appreciate your timely and succinct updates. Very customer-service oriented.
-Leigh G.
A passenger of United Airlines - 9/27/2021

To whom it may concerned. Thank you for finding and shipping my electronic article. I will notify your company when I have received it.
-Joe L.
A guest of Excalibur Hotel and Casino - 9/27/2021

Very impressed with personnel in this department. Very helpful. Professional, kind and informative. Thank you so much for your help in retrieving my wallet.
-Michelle A.
A guest of Great Wolf Resorts Manteca - 9/25/2021

Thanks so much for holding on to my items !
-Tyler N.
A passenger of Tampa International Airport  - 9/25/2021

Thanks a million and ever so mr know how happy I much for the easy process and the swift return. You ROCK!
-Sharon Cheng G.
A guest of Blue Mountain Resort - 9/25/2021

Excellent attention from the supervisor who gave me back my purse and very grateful for the honesty of the service person (housekeeper) who found it, thank you.
-Ma de Jesus O.
A guest of Great Wolf Resorts Manteca - 9/25/2021

Yay you found my phone. Even though it was my responsibility you followed through and made it happen so so so impressed I will pass on just how happy I am With Dollywood and every one involved
-Evan A W.
A guest of Dollywood - 9/25/2021

Really appreciate the efficiency!! Thank you!!
-Scott
A passenger of Tampa International Airport  - 9/24/2021

Thank you, thank you, thank you!! Wonderful system! I sincerely appreciate your assistance!!
-Suzanne S.
A passenger of United Airlines - 9/24/2021

Casandra at the American Airlines Lost and Found desk was incredibly helpful and nice…really went above and beyond to help me. Thank you so much!!
-Steve R.
A passenger of American Airlines - 9/24/2021

I can't say Thank you enough to Maria! She was so kind and understanding. She went above and beyond! Thank you again Maria:)
-Vivian G.
A guest of Harrahs Resort Southern California - 9/24/2021

Great service
-Jean C.
A passenger of United Airlines - 9/24/2021

That was Quick
-Patty
A passenger of Amtrak - 9/24/2021

Thank you for the awesome service
-Martha Fowler F.
A guest of Hotel Winters - 9/24/2021

You guys improved my trust in other people just by doing your jobs. Your job is important and I appreciate that you do it right.
-Juan A P.
A passenger of American Airlines - 9/23/2021

Thank you so much for the fast service and quick response. Its awesome when things are returned to their rightful owners. Thank you.
-Tracy T.
A passenger of Air Canada - 9/23/2021

Thank you so very much for finding my backpack and getting it returned to me. The forms were easy to complete and I appreciated receiving periodic email updates, even when the first few said it wasn’t yet located.
-Barbara Ruck P.
A passenger of American Airlines - 9/23/2021

Very easy to file lost item and easy to retrieve. Thank you so much
-Suzanne B.
A passenger of WestJet - 9/22/2021

Pam from the CVG Airport police, lost and found, was very helpful. Stephen(i think that is name) from Prospect Airport Services was very helpful and kind and paid for my iPad to be returned. He was delightful on the phone and took care of everything. The Lost Report ID: 2026xxxx.Thank you for being so helpful.
-Karen L G.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 9/22/2021

you folks are amazing...thank you, thank you....lynne
-lynne S.
A passenger of MTA New York City Transit - 9/22/2021

The security staff was so helpful in helping us find the phone. They were so friendly and seemed to go above and beyond to help!
-LaToshia H.
A guest of Venetian Resort and Expo Lost and Found - 9/22/2021

Within an hour of learning my lost item was found, you guys all ready had my item ready to ship, complete with tracking number. AMAZING! My previous employment at hotel used chargerback.. now I know why. You guys are great. THANK YOU
-Lita T.
A passenger of Hawaiian Airlines Account - 9/22/2021

I must admit that I had little hope of ever seeing my wonderful glasses again. But you found them ad they are on their way back to me!!! Thank you so much. Your online Lost Claim process is great!! I am so appreciative.
-Lorraine Wilson H.
A passenger of American Airlines - 9/21/2021

The young lady that took care of me was beyond helpful,she also worked very hard to help me get my phone back.in my estimation,she is a true asset to MTA.Thank you !!! (:
-Edna P.
A passenger of MTA New York City Transit - 9/21/2021

United customer service is second to none! The rep tracked down my Ipad, calling the Ft Lauderdale airport!! I used find my Iphone to see where it was located, and they found it!!! Amazing !! I will always use United and will tell anyone who will listen how amazing they are! Hands down the best experience made from a very stressful situation. Good job United!!
-Donna L.
A passenger of United Airlines - 9/21/2021

Friendly good communication and great customer serviceThank you
-Ellen
A passenger of American Airlines - 9/21/2021

Package arrived safely. Thank you ever so much
-PeggyPittas
A guest of Holiday Inn Club Vacations Williamsburg Resort - 9/21/2021

I want to thank everyone responsible for returning my package. Thanks very much.
-Frank G.
A guest of Caesars Atlantic City - 9/20/2021

It was just a hat, but so great to find it and retrieve so easily. Thank y'all so much!! :)
-Doug G.
A passenger of Tampa International Airport  - 9/20/2021

You are amazing!! Thank you so much for calling me with the information about the lost phone, and helping me to get it returned to me in the fastest and most convenient way possible. I appreciate you and your effort to help me so much. Thank you.
-Tim
A guest of Six Flags New England - 9/20/2021

Ecstatic about how this was handled. Thank you Jay- I couldn’t be happier!!
-Amelia L.
A guest of Cedar Point - 9/19/2021

Thank you for this great customer service!
-Patti C.
A guest of Embassy Suites Loveland - 9/19/2021

Tank You for your quick service
-Luis G. Camacho V.
A passenger of WestJet - 9/17/2021

Thanks for finding and returnning my mini I-Pad.I wish it would have been located sooner.
-nurit S.
A passenger of United Airlines - 9/16/2021

Great Service!!!
-Nuamaan I.
A passenger of United Airlines - 9/16/2021

Received my Kindle this morning. Thank you so much!
-Deborah Roffey M.
A passenger of Air Canada - 9/16/2021

Thank you so much for taking the time to return our Ipad and charger....We appreciate the honesty of your Housekeeping Staff in returning the items to Lost and Found...Have a great day...
-Gail A C.
A guest of Tropicana Evansville - 9/16/2021

Quick to acknowledge my initial loss report. Quick to notify me of my phone recovery. Professional staff in returning my property. Another reason TPA is the best airport in the nation
-Don A.
A passenger of Tampa International Airport  - 9/15/2021

The people I spoke with were very helpful and prompt. I appreciate everything they did to help me.
-Jackie J.
A passenger of Tampa International Airport  - 9/15/2021

I am so happy that my items were found and turned in. This is the greatest experience I've had at a hotel. Thank you Holiday Club Inn Vacations South Beach Resorts
-Shelba P.
A guest of Holiday Inn Club Vacations South Beach Resort - 9/15/2021

I am so incredibly impressed and grateful for your service. I submitted a claim form for my laptop left at the security checkpoint and received a phone call that it had been found within minutes. Thank you so much, Kerry Bolinder
-Kerry B.
A passenger of Charlotte Douglas International Airport - 9/15/2021

Wonderful service. Thank you.
-JoAnn M.
A passenger of Austin-Bergstrom International Airport  - 9/14/2021

Super 5 stars service..and as usual my preferable hotel to stay in Las Vegas. Thank You
-Igor
A guest of Venetian Resort and Expo Lost and Found - 9/14/2021

Thank you for being honest and finding my iPhone. Everyone has been so nice. I know you guys deal with a lot of people and it’s hard but your hospitality to me has made me want to travel with your airline all the time
-Kimberly P.
A passenger of American Airlines - 9/14/2021

Excellent service - very professional
-Gary A.
A passenger of American Airlines - 9/14/2021

Thanks so much. You were very quick. I carried my late husband's rosary beads in purse. Getting it back is a miracle.
-Marion H.
A passenger of Amtrak - 9/14/2021

You guys are awesome! Love that you were able to reunite me with my laptop, and love the speedy response time. AA, you've earned my loyalty!
-Charles H.
A passenger of American Airlines - 9/14/2021

I received my keys, many thanks.
-Christoph K W.
A passenger of Carnival Cruise Line - 9/14/2021

I cannot say enough about the efforts United airlines went through to immediately find my iPad left on my plane in Zurich. Instantly found and immediately sent to my home. Special plaudits to the gentleman in Houston who called the gate agent who then went on the plane and found it.
-Jim B.
A passenger of United Airlines - 9/14/2021

Isabell was great! She took excellent care of my lost situation. She is a real valued employee!
-Wayne A.
A guest of Rio All Suite Hotel and Casino - 9/13/2021

you guys are FKNOSM...there realy is SOME humanity left in this world.
-Don W.
A passenger of American Airlines - 9/13/2021

your lost and found service was so easy and got a quick response which was appreciated. and thank goodness got our lost item returned.
-Deb A.
A passenger of American Airlines - 9/13/2021

I received exceptional customer service from Debrah Joy at United Airlines in Ontario who helped facilitate the return of my cell phone from the airplane and through the Chargerback process. She made the entire process flow with ease. Grateful
-Anne-Marie C.
A passenger of United Airlines - 9/13/2021

Thank you so much for taking care of my items in a very timely manor. A special thanks to Alex and Glenda from Grand Beach Resort.
-Francoise F.
A guest of Grand Beach Resort - 9/13/2021

Thank youb
-Sharie T.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 9/13/2021

Kassie Lavalle was amazing at keeping me informed. Once we got back to the states
-Shawn Marie A.
A passenger of Celebrity Cruises - 9/13/2021

This was truly amazing for me and appreciate the whole process and how the housekeeping staff was forthright
-nilo C.
A guest of Marriott's Newport Coast® Villas - 9/13/2021

Thank you so much for finding my lost item. The process of filing the lost item report online was very easy and I appreciated the updates. Plus I was able to reclaim my item much sooner than I anticipated. The only hiccup might be having to have a security person escort folks to lost and found if they recover their item on site like I did. I felt bad having to pull a person away from the entry gate when they were so busy checking people in. Maybe filter the lost and found through the customer relations office?
-JAMES K.
A guest of Silver Dollar City - 9/13/2021

I am so grateful that they immediately informed me of my lost wallet. It was returned in a prompt manner --completely intact.
-Leticia H R.
A passenger of American Airlines - 9/12/2021

Thank you for everthing!
-Ramona C.
A guest of Westgate Resort and Casino Lost and Found Dept. - 9/12/2021

Thanks to Kay Lynn (sp?) for contacting me about my lost power cord. Will recommend Blue Water to others!
-Mary W.
A guest of Bluewater Realty - 9/12/2021

Excellent service, thank you! I just want to confirm this is the Coop HomeGoods brand pillow (was in a white case so looks similar to hotel pillows). Thank you!
-Kate Z.
A guest of Don CeSar Hotel - 9/12/2021

Thanks very much for finding and retuning my lost item so quickly!
-William W.
A passenger of United Airlines - 9/12/2021

Forgotten clothing arrived today.Excellent customer service. Very impressive
-stanley fei N.
A guest of Holiday Inn Club Vacations Oak n' Spruce Resort - 9/11/2021

Thank you for facilitating the shipping of my forgotten item in the hotel(Reach-Waldorf). Quick response and excellent customer service(fedex paid thru the app) Good job!
-Normz
A guest of Casa Marina Waldorf Astoria / The Reach Resort - 9/11/2021

Thanks so much for finding my items. A true compliment to the flight crew, cleaning team, lost and found department and American Airlines. So grateful, and thankful.
-Perry A.
A passenger of American Airlines - 9/10/2021

Josh Duong I can’t say enough nice things about this man! He went out of way at six am to help us find this phone! He should get employee of the year for being so kind to us!
-Darrell C.
A passenger of Air Canada - 9/10/2021

Thanks very much for returning my lost item with so much care and attention.
-IMDAD G.
A passenger of Air Canada - 9/10/2021

I am so glad that my wife was able to get her phone back. I was not sure how things would go with the process. I knew early on that her phone had been recovered in Columbus, Ohio on the plane that was the one that took us to Portland and then went on to Columbus. I was so happy that the airport worker answered the phone when I called and I was able to discover where the phone was and she took some information from me and attached it to the phone. I am so happy that things worked out and it appears that Chargerback is a good system. Thank you so much!!!! I am truly grateful!!!
-Gregory C.
A passenger of American Airlines - 9/10/2021

Thank you so much for your continued effort to find my son's tablet! I wish I would've gotten the women's name who looked 3 times on the plane, called numerous people to find it ! Great customer service is an understatement!
-Asia V.
A passenger of American Airlines - 9/10/2021

Thank you so much for returning my shoes and outfit that I left behind. Once again I have reason to always choose the Venetian when I travel to Las Vegas.
-Joanne I.
A guest of Venetian Resort and Expo Lost and Found - 9/10/2021

You all are a God's sent cloud of angels! Thank you so much. All arrived in perfect condition
-Linda A.
A guest of MVW Kauai Beach Club - 9/10/2021

Thank you so very much for getting my husbands phone left in our room and your prompt attention to getting it in the mail for us.via USP We enjoyed our brief stay with you and hope to do it again. Ome comcern some of us had was the soft water the soap in the shower made the floor extremely slippery and for us oldies but goodies that can be very dangerous as there is not really anything to hang on to. I finally put my used towel n the floor of the shower so my husband would not lose his balance. Thank you for the consideration of this situation. Breakfast was really good and our bed was very good. Thanks so much.
-Gracie S.
A guest of Inn at the Pier - 9/10/2021

Great service and price to get an item back
-Vicki L H.
A passenger of United Airlines - 9/9/2021

THANK YOU, UAL! I'll remember this service.
-Robert
A passenger of United Airlines - 9/9/2021

Thanks
-Daisy F.
A passenger of Allegiant Travel - 9/9/2021

Thanks MTA!!! At least lost and found service is good!!
-Rene H.
A passenger of MTA New York City Transit - 9/9/2021

Thank you so much for contacting me. Even though it's just a makeup bag, it had sentimental value to me. Thanks again.
-Deborah C.
A passenger of Carnival Cruise Line - 9/9/2021

The TPA lost and found service was very easy and swift to respond.
-Felipe Santiago J.
A passenger of Tampa International Airport  - 9/9/2021

Thank you very much. Very much appreciate your help.
-Shabsa A L.
A passenger of American Airlines - 9/9/2021

Thank you for the update. I was getting concerned is it’s been six weeks since I paid the $20 they have it shipped to my address.
-Brett H.
A guest of Holiday Inn Club Vacations Holiday Hills Resort - 9/8/2021

This process was great. The customer service was extremely helpful. Thank you for helping me get my ipad back ASAP.
-Larry K.
A guest of Red Rock Casino Resort Spa - 9/8/2021

I figured my ipad was gone for good and you found it and got it headed my way in a hurry. I really appreciate that and won't forget it
-Jeff Q.
A passenger of American Airlines - 9/8/2021

Great service, thank you
-Luz S.
A passenger of American Airlines - 9/8/2021

Orlando was absolutely fantastic He answered all my concerns and promptly took care of me with awesome customer service.
-Cheryl A.
A guest of Red Rock Casino Resort Spa - 9/8/2021

This was such a great service - easy to complete with frequent and timely communication. Thank you!
-Kelly V.
A guest of Silverwood Theme Park - 9/8/2021

This is a great service. One suggestion, I left my car keys at the TSA screening station at the Kansas City airport. I would have paid extra to pick up my keys at an automated, code operated drop box.
-John S.
A passenger of VMD Kansas City MCI  - 9/8/2021

The man who helped me with this on the phone was extremely helpful and I’m very happy to have my item found and on its way to me. Thank you!!!
-Cassidy F.
A passenger of American Airlines - 9/7/2021

I have to say you guys are awesome! Thank you so much for making things easy for me and finding my bag! Keep up the great work you are all much apreciated.
-brendan O.
A passenger of Tampa International Airport  - 9/7/2021

Very pleasantly surprised by the level of customer service. The airlines rep reached out to me before I noticed that my iPad was missing. The entire retrieval process was smooth and seamless. A service
-Alan C.
A passenger of American Airlines - 9/6/2021

Thanks
-Rachelle N J.
A guest of Great Wolf Resorts Manteca - 9/6/2021

Thanks to Gina who called me and setting up to ship my items to me, I appreciate her honesty and integrity!
-Douglas B.
A passenger of Austin-Bergstrom International Airport  - 9/5/2021

I like to thank the woman that i spoke to about leaving my sunglasses in my room after i checked out she was very helpful and very pleasant and the housekeeper that turned them in to lost and found i received.them thanks again
-Lorraine A.
A guest of Harrahs Resort Atlantic City - 9/5/2021

This was the easiest process I have ever done. Everyone at Tampa International Airport PD were awesome. Kudos to staff for turning item in so quickly as well when they found my lost phone. Thank you everyone.
-MaryJo A.
A passenger of Tampa International Airport  - 9/5/2021

Excellent service in returning left item. Please thank everyone involved. We will be back. Thank you very much.
-Richard K.
A guest of Harrahs Cherokee Valley Resort - 9/5/2021

Hello! i am very upset, after paying for 2 day delivery, FedEX has yet to deliver my item, today is day 3. When I look at the tracking it doesnt give me an ETA, just says delayed. THis is my cell phone that i have been without for 6 days now.
-Maria M.
A passenger of American Airlines - 9/4/2021

great response to lost keys. They got turned in and I was notified. Great job everyone, Thanks
-KENNETH D J.
A guest of Silver Dollar City - 9/4/2021

I left my credit card at Buzzard’s Bar - like many people have done at other restaurants or stores. The restaurant and the Security Dept. Could not have been nicer or willing to get it back to me. I was traveling from Tampa to Little Rock so a pick up was not possible. They packaged and shipped it back to me in Tampa. The Security Dept could not have been nicer or friendlier to help me!! They totally “blew away” any misperception most people have of resort Security Dept’s.
-Steve F.
A guest of Big Cedar Lodge LLC - 9/3/2021

I am very impressed with your service and pleased to have my belongings returned to me completely and quickly. Thanks to all who contributed to this; thank you VERY much!
-Colleen G.
A passenger of United Airlines - 9/3/2021

Thank you so much for finding and returning my item. I can’t imagine where I misplaced it. Any info would be greatly appreciated. Thanks
-Cliff G.
A guest of Flamingo Las Vegas Lost and Found - 9/2/2021

Very easy process. Good job
-Gregory J O.
A passenger of Tampa International Airport  - 9/2/2021

Thank you thank you thank you
-Sandy
A passenger of United Airlines - 9/2/2021

This means a great deal to me! Thank you so very much for finding my night guard! I really appreciate it!
-Avis C.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 9/2/2021

Thank y'all so much with your help in retrieving my wallet I left in the safe. Your response was impeccable, fast courteous while still being respectful of the guests who were staying after me. I can't thank you enough.
-Kelli B.
A guest of Harrahs Resort Atlantic City - 9/1/2021

Mr. Joseph Giordano was extremely helpful
-Barak G.
A passenger of American Airlines - 9/1/2021

How can I really express the helpless feeling upon realizing a wallet has been lost? All its contents, important items one relies on in the possession of who knows. I asked, "what could I have done differently to avoid what happened"? What a tremendous surprise receiving notice that all was found! Of course, the returning of my property depended on the honesty, empathy and kindness of a stranger. Whoever picked it up, I surely know the last pair of hands on it was the bus drivers. I wish I knew who it was so that I could send a personal thank you. I always practice returning to the owner all that I find, to the extent that I can. It always makes me feel great to do so. I gave the details of the B6 that I was on. Please, extend my most heartfelt gratitude to this special person.
-John C.
A passenger of MTA New York City Transit - 9/1/2021

Thank you all for your Excellent Customer Service.
-Robert L.
A guest of Hilton Orlando Lake Buena Vista - 8/31/2021

I am happy to get my lost items back. Thank you!!!
-Natallia Y.
A passenger of MTA New York City Transit - 8/31/2021

Great job. Thanks
-Stephen P.
A passenger of American Airlines - 8/30/2021

I would liked to Thank “Carla” for helping me.She’s very helpful, patience, and friendly.
-Anthonette De L.
A guest of Harrahs Las Vegas - 8/30/2021

I was amazed when I got your email about my lost item, I had not made a report because I did not know where I had lost it
-Paulina G.
A passenger of United Airlines - 8/30/2021

You made my day!Our highest gratitude and appreciation – we are so grateful for your support.
-Anchal
A passenger of MTA New York City Transit - 8/30/2021

Very Very Please how we got taken care. Mary is very very Nice and Thanks to her, we got the ring back. She’s very efficient in her job. She helped us all the way and let in contact with us. Thanks yo her we are pleased to come back again. We appreciate her. Hope she gets promoted. Very efficient. It’s was very important ring. It’s our wedding ring and it means a lot to us.
-Judith R.
A guest of Holiday Inn Club Vacations South Beach Resort - 8/30/2021

Very helpful. Thank you.
-Mark R.
A guest of Silver Dollar City - 8/30/2021

I want to thank Chris in security and Steve in Lost and Found at Flamingo. They were both so nice to me when I called. Steve even called me after a couple of days to make sure I had gotten my email from him, which I thought was so professional and kind. All they did is much appreciated——good job !
-Jane T.
A guest of Flamingo Las Vegas Lost and Found - 8/29/2021

I was thrilled to get my bag back and truly appreciate the effort made on my behalf. Very grateful! Thank you!
-Ann Z.
A passenger of Tampa International Airport  - 8/29/2021

Great service; very diligent and Efficient. Easy to file , easy to retrieve
-Mauricio M.
A passenger of American Airlines - 8/28/2021

THANK YOU SO MUCH!!! My mother’s necklace was in there. Today was her birthday. She passed away last year.
-Tabitha B.
A passenger of MTA New York City Transit - 8/28/2021

Thank you so much for finding and returning my "favorite" sweater. Always a pleasure dealing with anyone associated with Southwest Regional Airport!
-Paula Jean W.
A passenger of Southwest Florida International Airport - 8/27/2021

I thought I would never see that DL again. I ordered another but worried my ID might be used criminally and cause issues. Thank you for finding it and sending it back
-Dina H.
A passenger of American Airlines - 8/27/2021

I am very thankful for your service and was happy that I was able to retrieve one of my two phones. The email I received led me to think that I was going get both phones back but I only got my iPhone and not my Android. If it is possible I would still like to get my android phone back
-Brian W.
A passenger of United Airlines - 8/27/2021

Thank you very much for company Royal Caribbean help.
-CU V P.
A passenger of Royal Caribbean International - 8/27/2021

Good morningI wanted to thank you as my lost object arrived safely to my house in Panama with almost everything I reported. My personal documents, the actual purse, my wallet, sunglasses, car key came along, everything I reported, except the money. I understand this was a big temptation and I am happy because I recovered almost everything. Thanks.
-Juliana Rodríguez F.
A guest of SeaWorld/Aquatica Orlando - 8/27/2021

I appreciate the honesty of your employee. Thank you for the return of my Apple Watch.
-Heny
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 8/27/2021

-Don S.
A passenger of Southwest Florida International Airport - 8/26/2021

Thank you much i love Royal
-Mr.Clint F.
A passenger of Royal Caribbean International - 8/26/2021

Thank you so much for finding and sending my Kindle Fire. You are the best!
-Kathryn P.
A passenger of United Airlines - 8/26/2021

Best customer service ever!
-Barbara A B.
A guest of Liki Tiki Village Resort - 8/25/2021

The service has been awesome
-John G.
A passenger of United Airlines - 8/25/2021

I am so pleased that you were able to locate my lost item. Thank you for providing the resources to help make this happen!!
-Erika De B.
A passenger of American Airlines - 8/25/2021

I WANT TO PERSONALLY THANK THE CUSTOMER SERVICE REPRESENTATIVE THAT HELPED ME WITH MY LOST HOODIE, SHE WAS CARING, HER MANNERISM WAS EXCELLENT. I LIVE IN NJ, SHE DID AN EXCEPTIONAL JOB GETTING MY PACKAGE IN A REASONABLE TIME. AND THE COST TO SEND IT. THANK GOD FOR PEOPLE LIKE HER.
-LETTIE H.
A passenger of Tampa International Airport  - 8/25/2021

FedEx has just moments ago delivered my cell phone that I had left in the Charlotte (I think), N.C. airport. It arrived in the same near new condition that I had lost it. Perfect. The only thing I had to do was to plug it in to charge, which is happening now. Even though I had to purchase another phone (I really had little hope of recuperating the lost one), I will still use this one when I go overseas. My wife has one for use here (in USA) and one for traveling. OK, now I can do the same. It was always a hassle trying to adapt to strange phones we had to borrow.Anyway, I am so pleased with your quick action, considerate communication and super great delivery.I do so hope you understand how grateful I am to you. The worse thoughts I had when I lost the phone was in reference to all the photos I had saved: grandkids, pets, the farm, everything from the last three or four years. I thought US Cellular had those saved. Not a chance. Now I'll get them copied to make sure the best are saved in case the same thing happens again.As you can tell, I am EXTREMELY HAPPY with your service in the lost and found department and with FedEx with its delivery.Super sincerely and grateful,David S
-David S
A passenger of American Airlines - 8/24/2021

Wow. Amazing customer service. Never thought we would see this IPad again. THANK YOU
-Kent R.
A passenger of American Airlines - 8/24/2021

Just want to thank Debbie and the staff at Lost and Found - thank you for your help.! You were excellent in helping get our phone back to us. Hope your management appreciates your hard work and diligence.
-Josephine F.
A guest of Tropicana Atlantic City - 8/24/2021

Thank you so very much for returning my lost item to me. The necklace has a lot of sentimental value to me and I really appreciate how smoothly the process has gone in recovering it. Thank you so very much! Lauran E.
-Lauran E.
A guest of Aloft Tucson University - 8/24/2021

Great Great service and honesty number 1*
-Eve
A guest of Doubletree Somerset - 8/24/2021

Thank youu so much!!!! It broke my heart to see him so upset. Thank you for finding it so quickly!! Do you know if his money and card were still in the wallet?
-Amanda K.
A passenger of American Airlines - 8/23/2021

Excellent service thank you. Everything arrived with no complications, I can thank enough for going above and beyond from the first call until I received my stuff in the mailThank you
-Carolina C.
A guest of Mirage - 8/23/2021

Thank you so much for help finding my laptop. You are really lifesaver
-Yu W.
A passenger of American Airlines - 8/23/2021

Thank you for your quick service. I was so thankful that you actually had the item and then you returned it so quickly. Great Service!
-Karen S.
A guest of South Point Casino - 8/23/2021

Thank you so much for returning my daughters phone. I can't thank you enough
-Marcelle J.
A passenger of American Airlines - 8/23/2021

A very organized process of locating my left behind clothing and arranging for return to me. I no appreciate the efficiency snd professionalism of the Sheraton’s staff in this matter
-Rich
A guest of Sheraton San Diego Hotel & Marina - 8/23/2021

Was able to retrieve my Cpak that got left in the parking garage. I am sooo happy that someone turned it in and you were able to return the item to me. Thanks again for all your help.
-Sandra S.
A passenger of Tampa International Airport  - 8/22/2021

Thank you!
-Bridget S.
A passenger of American Airlines - 8/22/2021

2 months after having lost my cell phone on a Tampa-Dallas AA flight, I had given all hope of ever finding it. I was very sad because I lost my husband in January (leukemia) and I had pictures of him in my phone that were not stored on ICloud. Thank you so much to all involved for sending my phone back to me, I am so happy!!!Viviane , Montreal, Canada.
-Viviane T.
A passenger of American Airlines - 8/21/2021

The lost and found service at TPA is the best I've ever seen. In my panic about losing my laptop, I was immensely relieved upon easily finding the site to submit the report, and to receive email and text confirmations. I was even more impressed to receive the item found notifications less than 24 hours later! I picked up the laptop today from a very helpful individual. Thank you for building a great system and process.
-Michael N.
A passenger of Tampa International Airport  - 8/21/2021

You guys were professional and amazing with my concerns about my lost items. Appreciate your help.
-Gary L.
A guest of Grandview at Las Vegas - 8/20/2021

I spoke with Mike who was great. Took his time and found it.
-Del U.
A passenger of Tampa International Airport  - 8/20/2021

Thankful that my iPAD was recovered. Want to say that Alton Campbell’s customer service went above and beyond. You need to hire more people like him. In terms of constructive feedback, there needs to be a mechanism for us to submit our GPS data for our devices we can track. Need to be able to communicate in some way (email or text or chat)- not just via the lost and found filing. Best,Diana Hi Diana, thank you for your feedback and we are very happy to hear our partner, American Airlines, was able to recover and return your left behind iPad. You will be happy to know that all customers do have the ability to upload map images of their GPS tracking devices straight from the lost reporting form. We will reexamine to make sure it is more easily noticeable. Also all who file lost reports can opt in to text message notifications as well. The Chargerback Team
-Diana R.
A passenger of American Airlines - 8/20/2021

Awesome service!! Excellent customer service. People very nice particularly Mr. Mike. Thank you very much!
-Luis B.
A passenger of Tampa International Airport  - 8/20/2021

You guys were, quick, efficient and most of all effective. Thanks for all the help!
-Dominic W.
A passenger of American Airlines - 8/20/2021

Thank you for all your help. I would love to know where it was found so I know how/where I lost it, but I know that you have many items lost and that’s probably impossible. Thank you for all your help.
-Michael L.
A passenger of American Airlines - 8/20/2021

Derrick was absolutely a blessing in helping us find our missing purse. Kudos to him for treating guest of the resort like his own family. I'm very grateful!
-Meredith W P.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 8/20/2021

Thank you for locating my lost item...it was fast and prompt on responding back...keep up the good job...thank you chargerback lost
-Florence I.
A passenger of United Airlines - 8/19/2021

Thank you so much for returning my beloved iPad! Everyone I spoke with at Lost And Found and were efficient and courteous. Keep up the good work, you guys got it right!
-Patrick P.
A passenger of Tampa International Airport  - 8/19/2021

Staff was professional, courteous
-Crystal C.
A passenger of MTA New York City Transit - 8/19/2021

Thank you so much for your speedy response to our loss!!!!
-Mary Frances H.
A guest of South Point Casino - 8/19/2021

Thank you for your help finding my wallet!
-Eva C.
A passenger of American Airlines - 8/18/2021

Elisabeth was very kind and helpful. Returned my call and helped me get my kiddo’s glasses back. She is a keeper!!! Thank you Elisabeth
-Karla M.
A guest of Schlitterbahn Waterpark New Braunfels - 8/18/2021

This is a great program and everything ran very smoothly- so happy to have my item returned - thank you very much!
-Sheila P.
A guest of Blue Mountain Resort - 8/18/2021

Efficient and professional service. Highly impressed.
-Maya H.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 8/18/2021

Thank you, you make it so easy to get my lost item
-Steven D.
A passenger of Tampa International Airport  - 8/18/2021

I was very pleased with the lost and found dept in helping me navigate through the process of my lost item with care and concern. I am grateful for the passenger who found my wallet and brought it to an officer who then gave it to Diane at the lost and found. She went to look for my item before it was found. I appreciate the good work by all .God bless you.
-Penny S.
A passenger of Southwest Florida International Airport - 8/18/2021

Great service and very very good kindness.Thank you, I will ask again for next trip.
-Moo L.
A customer of Dollar Car Rental Seattle - WA - 8/18/2021

Thank you so much for returning my item I appreciate that you guys looked throughly and found it
-Paul B.
A passenger of Tampa International Airport  - 8/17/2021

I received my lost item safely. Please thank the driver who returned my computer. It really is much appreciated.
-Keiko K.
A passenger of MTA New York City Transit - 8/17/2021

Good job. Had my bag back the next morning.
-robert M.
A passenger of Tampa International Airport  - 8/17/2021

Thank you SO much for finding my items! I assumed they were long gone. How lucky I am.
-Gina G.
A passenger of American Airlines - 8/17/2021

Thank you so much !
-mark S.
A passenger of Tampa International Airport  - 8/16/2021

Security (Nadine) at the Marriott Shadow Ridge assisted me with locating my keys that I left in the guest room. Staff was very responsive and keep me updated via text during the entire process.
-Erasmo E.
A guest of Marriott Vacation Worldwide - 8/15/2021

Thank you thank you so much for this exemplary service! Well done, United! I will be so relieved to have my phone back. Only comment: it would have been great to have the option of overnighting the phone instead of waiting 4 days. Would happily have paid a high price for overnight.
-Judyth P.
A passenger of United Airlines - 8/15/2021

Thank you for all your help, never thought I would get that back!
-Mike S.
A passenger of Tampa International Airport  - 8/15/2021

Thanks for fast and great service.
-Magali M.
A passenger of United Airlines - 8/14/2021

Thank you so much! The lady on the phone was very helpful! I am so glad to have my iPad back, and that there are honest people in the world.
-Lisa W.
A passenger of Austin-Bergstrom International Airport  - 8/14/2021

Thank you so much!!
-Mary L.
A passenger of Tampa International Airport  - 8/14/2021

Deena at lost and found was very helpful with my phone August 12. I received fedex tracking
-Richard B.
A passenger of American Airlines - 8/14/2021

Thanks, perfect!!!!
-Jaime P.
A passenger of American Airlines - 8/14/2021

received the mising item with no issues, thank you so much for your assistance with tgetting this back and delivered.
-Nicole W.
A guest of Blue Mountain Resort - 8/13/2021

thank you for quick response and finding the computer.
-Eugene Y.
A passenger of American Airlines - 8/13/2021

Thank you so much for finding my garment bag ... and returning it. I am so impressed ... and really appreciate getting it back!!
-Tom C.
A passenger of Celebrity Cruises - 8/13/2021

I'm so happy to have my jackets back! Thank you.
-Heather Y H.
A guest of Grand Sierra Resort - 8/13/2021

This is a great service, thanks so much!
-Doug A.
A passenger of United Airlines - 8/13/2021

I’m very pleased with the Lost
-Jose
A passenger of MTA New York City Transit - 8/13/2021

Awesome job! Thank you Martha and everyone!
-Roger B.
A guest of Grand Sierra Resort - 8/13/2021

I am extremely impressed with your customer service! I just resigned myself to replacing the notepad. I didn't even report the it missing, but you put it all together and notified me! Thank you for such excellent service. Cg
-Colleen G.
A passenger of Hawaiian Airlines Account - 8/12/2021

Who do I thank for finding and returning the CPAP machine I left on the 84 train on 7/30/21? Really appreciate the updates too. Saved me the $800 replacement cost. Made me a big fan of Amtrak. Thanks again.
-Paul G.
A passenger of Amtrak - 8/12/2021

I am so glad that I can trust the company. Excellent service! It made me so happy to find my item. thank you very much from the bottom of my heart!
-William V.
A passenger of Amtrak - 8/12/2021

Phone well received, thanks all great job. Thanks
-antonio B.
A passenger of American Airlines - 8/11/2021

Great! Thank you!
-David
A guest of Silver Dollar City - 8/11/2021

It was rea Quick and the agent was very professional and polite. I never thought I was going to recover it thank you so much
-Shirley
A passenger of Louis Armstrong New Orleans International Airport - 8/11/2021

Thank you for expeditiously notifying me of my lost jewelry being found and recovered and tracking information to keep track of shipment. I greatly appreciate your help! Excellent customer service!
-Diane W.
A passenger of Celebrity Cruises - 8/11/2021

Thank you so much. You were extremely helpful, and we are very appreciative.
-Vivian W.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 8/10/2021

Excellent service. Quick resolution. Thank you!
-Jeff S.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 8/10/2021

Phenomenal service
-STAFFAN E.
A passenger of VMD CORP - 8/9/2021

Marty from Amtrack (Seattle) Station contacted me by phone and assisted me in the recovery of my denture. He was very helpful and guided me through the process. I am very grateful for the services he rendered. Thanks to all nvolved.
-Charles R.
A passenger of Amtrak - 8/9/2021

Thank you, Thank you, Thank you!!!We arrived home today and our forgotten items were safe and sound waiting for us thanks to Karen and the team at Yellowstone. Y'all are the best!
-Darrell S.
A guest of Yellowstone National Park Lodges - 8/8/2021

Forgot my earbuds on my room. They found them quickly
-Sheila B.
A guest of Hilton Garden Inn Indianapolis Downtown - 8/8/2021

Received tablet Saturday in mail. Thank you
-Kathleen S.
A guest of Wynn Las Vegas - 8/8/2021

Wow! What fast, and professional service. I so appreciate it.
-Leanne G.
A guest of Sunset Station - Security - 8/7/2021

Receiving your call that my book had been found with wonderful! i don't know how many people were responsible for this, but I am really appreciative. The only snafu for me was negotiating through the response cues. I am 80 yrs old, but I feel proud of myself. The Lost
-vivian R.
A guest of Seminole Hard Rock Tampa - 8/7/2021

Easy process recovering my item. Thank you!!
-Noe J.
A passenger of Tampa International Airport  - 8/7/2021

Thank you so much for expending the time and effort to recover my iPad I left on the airplane.
-Charlene R.
A passenger of American Airlines - 8/7/2021

It was easy to fill out the report of lost item. I received updates throughout the time my item was lost. I was not able to speak to a person- only able to leave messages. I got my item 8 days after I lost it.
-Noemi M.
A passenger of American Airlines - 8/7/2021

I am incredibly grateful for the services the feedback the continuous communication and the professional manner in which my item was returned
-Irene J.
A passenger of American Airlines - 8/6/2021

Thank you so much for getting me my phone back!
-Anna B.
A passenger of Southwest Florida International Airport - 8/6/2021

Awesome, responsive, friendly, and helpful!
-Richard H.
A guest of Mandalay Bay Delano Lost and Found Dept - 8/6/2021

The staff at the Waldorf Astoria Chicago were fantastic to work with once we knew items were left in the safe in our room. They immediately followed up, and got the process underway. I will update more once our items are received! Thank you, thank you, thank you!!!
-Josh L.
A guest of Waldorf Astoria Chicago - 8/6/2021

MTA did an excellent job communicating via email. l got several emails assuring me that they would do everything possible to restore my property. l was able to retrieve everything with in 8 days ! Hallelujah !
-Michelle C.
A passenger of MTA New York City Transit - 8/5/2021

I have my parcel from American Airlines. Thank you very much!
-Wanda H.
A passenger of American Airlines - 8/5/2021

I lost my very expensive phone on your train and I thought it was gone forever. I submitted a claim on your system and a couple days later the phone was found! The system was very easy to use and a few days later, I received my phone in the email. This is simply amazing and I am deeply appreciative. THANK YOU!!!
-Valiant R.
A passenger of Amtrak - 8/4/2021

Process was easy and professional
-Reeves K.
A passenger of Tampa International Airport  - 8/4/2021

Excelente servicio, agradecida grandemente.
-Aracelis R.
A passenger of Tampa International Airport  - 8/3/2021

Omg thank you. Wallet found, returned with everything in it including a debit card for the cash. So very thankful for your assistance xo
-Jill M.
A passenger of United Airlines - 8/3/2021

Thanks for your diligence in assisting your commuters. I was able to recover the majority of items misplaced and I would like you to convey my thanks to the good citizen who turned them in.
-EUNICE ELLEN H.
A passenger of MTA New York City Transit - 8/3/2021

I cannot begin to express my appreciation for the return of my IPad. I will be forever grateful !
-Ellen S.
A passenger of American Airlines - 8/3/2021

Thanks for sending quickly, very worried about this!
-jann S.
A passenger of United Airlines - 8/3/2021

Catherine made my day when she called and told me that the mugs were found. Just got back from HGI. Thank you so much.Albert Michaels
-ALBERT M.
A guest of Hilton Garden Inn Seattle Downtown - 8/2/2021

I got my key fob back today, Great job. Thank you very much
-Robert B.
A passenger of Southwest Florida International Airport - 8/2/2021

Thank you so much for taking care of my daughters toy. You made here extremely happy by finding it and sending it in our direction. Thank you to the team who contacted us for being so kind and dilligent.
-Diego B.
A passenger of American Airlines - 8/2/2021

Thanks very much. I have to be honest that I didn't have much hope for my laptop to be found, saved and traced back to me. Somehow you did it! Thanks for everything. It's greatly appreciated.
-Sheri D.
A passenger of American Airlines - 8/2/2021

Awesome Service, in the mist of challenges and kiosk, you made it soooo easy. Thank you. Awesome Service.
-Stephanie L M.
A passenger of Tampa International Airport  - 8/2/2021

Absolutely fabulous! My lost item was found quickly and sent to me in 2 days. I am so thankful !
-Connie D.
A passenger of American Airlines - 8/1/2021

received package yesterday (Friday) in great shape! Thank you so much for this quick recovery!
-Peggy M.
A passenger of United Airlines - 8/1/2021

I appreciate the effort of the staff very helpful and accommodating. I was able to recover my prescription eye glasses that I lost in one of the rides . Kudos to Schlitterbahn water park definitely will visit again with my family and friends!!!
-Marc
A guest of Schlitterbahn Waterpark New Braunfels - 8/1/2021

Thanks for helping me get my visor back.
-Judy P.
A guest of NAKOMA RESORT - 8/1/2021

Received the package today. Thank you so much for your efficiency and expediency!
-Donna W.
A guest of Harrahs Cherokee Resort - 7/31/2021

Very excited that my Kindle Fire was found and returned to me. After almost 2 months I had given up hope that it would be found, but you have certainly made my day!! The package just arrived, and I am thrilled with the service I received from American Airlines and the Chargerback service. You guys are the BEST!Thanks again!!
-BECKY S.
A passenger of American Airlines - 7/31/2021

Fantastic job!,!
-Roger B.
A guest of Grand Sierra Resort - 7/31/2021

Thank you so much for finding my bag. I thought it was lost for good. Now my wife don’t have to be upset with me for loosing my birthday present. LolThanks MTA!!
-DaJuan B.
A passenger of MTA New York City Transit - 7/30/2021

I’m so glad that you found my purse and the service was the best and fast, very professional thank you!
-Veronica G.
A passenger of Tampa International Airport  - 7/30/2021

Your use of the expression “reuniting,” is profoundly accurate
-H Michael H.
A passenger of MTA New York City Transit - 7/30/2021

Thank you for holding on to it
-Frances B.
A guest of Seminole Hard Rock Tampa - 7/30/2021

When we lost my valuables, we crumbled in sudden. Just a week you found all our articles, This is a miracle! Thanks for your hard work, thank you for your help.
-Bei Shao, Jing W.
A passenger of MTA New York City Transit - 7/30/2021

terrific service, the caller Kathy was pleasent and helpful. had not issues with this return, thank you for ypur help in this issue.
-JAMES A.
A passenger of United Airlines - 7/29/2021

Thank you vety much ...very pleased with swrvice....quick and direct!
-Ryan G.
A guest of Marina del Rey Hotel - 7/29/2021

Thankyou fir your promptness we have recived our bag! Highly appreciated!
-Isabela R.
A guest of Holiday Inn Club Vacations Smokey Mountain Resort - 7/29/2021

THANK YOU. THANK YOU SO MUCH. I TRULY APPRECIATE IT. THERE ARE STILL KIND PEOPLE AND HUMANITY. THANK YOU AGAIN.
-Angie C.
A passenger of United Airlines - 7/29/2021

Excellent service.
-Pamela I.
A passenger of Tampa International Airport  - 7/29/2021

I am very pleased with the service. When I called they knew what the item was that I left behind. I was sent the tracking number within minutes.
-Grace T.
A guest of Marriott Bloomington-Normal Hotel and Conference Center - 7/29/2021

I was so happy when Karen called to let me know they had my pouch in hand. It was my first trip to see my first great grandson who is 4 months old. I was prepared to spend days getting new cards. Surely God was with me when I heard someone found it. I can't thank you enough for your caring and help,
-Marilyn S.
A guest of Yellowstone National Park Lodges - 7/29/2021

Thank you for returning my watch in a timely manner, however my brown belt was not returned to me. I did list it as part of the missing items and they were in the same bowl together when Ileft them.
-Anthony S.
A passenger of Tampa International Airport  - 7/29/2021

Thanks so much for finding and returning my lost property..flying with american airlines was absolutely exceptional and will definitely fly again
-Tishira T.
A passenger of American Airlines - 7/28/2021

Thank you for the updates.
-Jerry Van O.
A passenger of United Airlines - 7/28/2021

Help full good job thank you so much
-Supachai W.
A guest of Caesars Palace Las Vegas - 7/28/2021

Very good service. Thank You.
-Jack D.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 7/28/2021

Thank you
-Evelia G.
A guest of Westgate Vacation Villas - 7/28/2021

Thank you for keeping me updated and informed of my lost item and the website was very easy to use and the fed ex link for the found item was very convenient. Thank you so much!!!
-PATRICIA H.
A passenger of Amtrak - 7/27/2021

Thanks for your Service
-Jarrett Lee A.
A passenger of Charlotte Douglas International Airport - 7/27/2021

thanks so much
-Vincent G.
A guest of Paris Las Vegas - 7/26/2021

Thank you for finding my ID and contacting me immediately. My parents were able to easily pickup my ID to overnight my way. Thank you!
-Shannon L L.
A passenger of Tampa International Airport  - 7/26/2021

I can't begin to tell American Airlines how thankful I am to get my phone back. I wish I knew who turned it in so I could also thank them. Thank you many times over AA. !!!!!
-Janice M.
A passenger of American Airlines - 7/26/2021

The team was so quick and recovering my lost item. Thank you for making the process so seamless and easy!
-Crystal L.
A passenger of American Airlines - 7/26/2021

Josh was extremely helpful assisting me with processing my return for my MacBook. Thank you so much.
-Crystal R.
A passenger of Austin-Bergstrom International Airport  - 7/25/2021

Thank for going the extra mile in getting back my lost items. Executive platinum member
-Obie G.
A passenger of American Airlines - 7/25/2021

Agent was very kind and helpful.
-Shea O.
A passenger of United Airlines - 7/25/2021

The staff are the best, thank you
-Hazzaa A.
A guest of Schlitterbahn Waterpark New Braunfels - 7/25/2021

great customer service
-stacy D.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 7/25/2021

Great customer service by Ns. Guzman.
-Tiana G.
A guest of Tahiti Village - 7/24/2021

Thank you for sending my phone back via fed ex. Was surprised it took 4 days to reach me, especially that I paid for a 2 day delivery.But am so thankful that it was returned to me!Thank you very much!
-Helen M.
A passenger of American Airlines - 7/23/2021

Silverwood staff was very nice and helpful. I’ll recommend Silverwood to everyone I know. I’ll be back again soon. Thank you!
-Rob R.
A guest of Silverwood Theme Park - 7/23/2021

Incredible service. Can’t believe how quick and efficient this is. Thank you.
-Martin L.
A guest of MARRIOTT CHARLESTON - 7/23/2021

John in Baggage Services at YYJ was extremely helpful and prompt about getting my lost item returned to me. Thank you John. Keep up the good work!
-Tina N.
A passenger of WestJet - 7/23/2021

THANK YOU, THANK YOU, THANK YOU!!!
-Deidre Anne R.
A passenger of Amtrak - 7/22/2021

super service
-AISAR K.
A guest of Cosmopolitan of Las Vegas - 7/22/2021

Thank you so very much for getting my computer back to me. It was truly a blessing and I will always have positive reviews and recommendations for Great Wolf Lodge. Thank you again.
-Jenna B.
A guest of Great Wolf Lodge Williamsburg VA - 7/22/2021

Thx for you excellent service
-Joseph B.
A passenger of American Airlines - 7/22/2021

Thanks for finding my laptop and shipping.
-Puru N.
A passenger of American Airlines - 7/22/2021

thank you !
-Azizur R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 7/22/2021

Thank you, thank you!!!
-Amanda W.
A guest of Mirage - 7/22/2021

Excellent service, Thank You. My wife thought for sure she would never see her shoes again. You r staff handled it…
-Harry L.
A guest of Grandview at Las Vegas - 7/21/2021

Thank you I received my lost item by Purolator. Very thankful it was found.
-Priscille L.
A passenger of WestJet - 7/21/2021

Jessie is awesome for taking care if my list itemUnited airlines is amazing
-Tristan E.
A passenger of United Airlines - 7/21/2021

Thank you for such incredible customer service. Its not an easy time and you have made this such a pleasant experience! So grateful!
-Lynn C.
A passenger of American Airlines - 7/21/2021

Fantastic. Thank you!
-SARAH T.
A passenger of American Airlines - 7/21/2021

All staff at Silverwood were extremely kind and helpful with my lost phone, from taking my contact information, calling when it was turned in and assisting when I returned to retrieve it.My family also experienced a serious injury when my grandson fell and cut his head/eye. Paramedics and security staff were great
-Jamie G.
A guest of Silverwood Theme Park - 7/20/2021

I love how quickly someone got back to me about my watch that I left at the hotel!
-Elisha M.
A guest of New York New York - 7/20/2021

I had given up hope. Thank you so much. I was on my way back from getting married. Thank you again for contacting me. There are still good people out there. XO!
-Deb F.
A passenger of American Airlines - 7/20/2021

WOW! You all are the best. Found my suitcase and then got it to me within 24 hours. Thank you so much for an excellent job. I really can’t say thank you enough. Anne Muntz
-Anne M.
A guest of Bellagio - 7/20/2021

I really appreciate the quick notification and ease in retrieving my lost drivers license.Thank you and Good Work!
-Bonnie A.
A passenger of United Airlines - 7/20/2021

Thank you for the prompt experience. The communication and efficiency was fantastic!
-Christina P.
A passenger of Tampa International Airport  - 7/20/2021

What an awesome response and ending to my negligence. Thank you Thank you Thank you
-Debbie H.
A passenger of Southwest Florida International Airport - 7/19/2021

I was so pleased with your prompt attention to my notice of a lost IPad. I had a family member pick it up today and I had put my sons name down, but his wife came. It was a simple phone call to y’all to add her name. The whole experience was wonderful. Thank you for this wonderful service.
-Joan V.
A passenger of Tampa International Airport  - 7/19/2021

Thank you, iPad returned as promised. Excellent service provided by your company
-Andreano T.
A guest of Doubletree by Hilton Breckenridge|HOTEL ONLY - 7/19/2021

Thank you so much for my keys being found. You all were so supported and contacted me immediately after finding them. We enjoyed our time at Schltterbahn and will be back. God bless
-Arthur W.
A guest of Schlitterbahn Waterpark New Braunfels - 7/19/2021

Very efficient and informative.
-Teresa L.
A passenger of Air Canada - 7/19/2021

EVERYTHING WAS RETURN... Thank for caring.... we have been coming to silver for 19 years and will continue dcoming back... great place, emplyees very friendly ...... thank you again.
-Miriam R.
A guest of Silverwood Theme Park - 7/18/2021

I would love to thank the honest person that located my iPad and did the proper thing. I received back this morning. Thank you, thank you, thank you!! The system set up you have works great!
-Elaine B.
A passenger of United Airlines - 7/17/2021

Package received this morning (7/17). Thank you.John
-john L.
A passenger of American Airlines - 7/17/2021

Makenzi and Nick at the MO six flags lost and found were awesome! They were so patient and helpful which made my stressful situation so much better and easier. Thank ÷
-Amanda S.
A guest of Six Flags St. Louis - 7/17/2021

I received my items thank you
-Beatriz V.
A guest of Hilton San Diego Bayfront - 7/17/2021

This lost and found system is fantastic!
-Lois S.
A guest of Harrahs Cherokee Resort - 7/16/2021

Absolute great experience from start to finish! Quick and fast response. Ease of use on the online process.
-Nicola V.
A passenger of United Airlines - 7/16/2021

Wonderful service! Such a relief! My lost MacBook Pro was located after I realized last night that I had left it on a place in Montreal. A friendly service person called this morning and assured me he would send it as soon as I paid the shipping charges. Not normally a big fan of outsourcing, but this is an example of how it works well. Air Canada would have taken longer to locate my laptop. (as a note, Chargerback provides software for Lost and Found, Air Canada team members found the lost item. The Chargerback Team)
-Lise G.
A passenger of Air Canada - 7/16/2021

Thank you so much !! Process was painless and easy
-Ed K.
A passenger of Air Canada - 7/15/2021

Thank you for a very thorough and fast find of my glasses. Very much appreciated. Sorry for putting you through this exercise.
-Michael J R.
A passenger of Amtrak - 7/14/2021

We received out lost items today, I want to thank all the people that were involved in getting our lost items back to us.
-Edward L.
A guest of Marriott's Newport Coast® Villas - 7/14/2021

Amazing job and effective communication.
-Hector G.
A passenger of Hawaiian Airlines Account - 7/14/2021

At first I was very skeptical concerning finding my lost articles and finding them with this method. But after the incident was resolved, I am very pleased with your methods. You responded to my request for your services promptly and kept me updated. I recovered my lost articles through your professional and efficient service. Thank you so much for your attention to detail. I have sung your praises to many.
-Nancy R.
A guest of The Grand Canyon Railway and Hotel - 7/14/2021

Thank you for picking up my cellphone. I dealt with the payment. I appreciate it if you would send it to me. Thank you for your understanding and cooperation.Best regards Shinya
-Shinya O.
A guest of Yellowstone National Park Lodges - 7/14/2021

Great TyTy for the return of my iPad
-Jim M.
A passenger of American Airlines - 7/14/2021

thank you very much guys we had a blast on sunday.thanks for finding my phone!!
-jose A.
A guest of SeaWorld San Diego - 7/13/2021

I want you to know how grateful I am for the fast service of your lost and found. Flying to Chicago from Charlotte and from Chicago to Anchorage and then returning home from Anchorage to Dallas and home to Charlotte was a wonderful experience. Everyone in attendances and pilots did an awesome job. Thanks so much and I definitely will fly American again.
-Nena A.
A passenger of American Airlines - 7/13/2021

You are fantastic! I’m so impressed with your service— helpful, efficient and courteous. Many thanks!
-Janet C.
A passenger of American Airlines - 7/13/2021

Thank you...My lost earring came in yesterday
-ROBERTA R.
A guest of Park Terrace Hotel - 7/13/2021

Greatly satisfied! Tyrie is a gem!
-Lia E.
A passenger of American Airlines - 7/13/2021

Thank you so much!
-Warren R M.
A passenger of Tampa International Airport  - 7/13/2021

I received the GPS. Thank you for the prompt service.
-Roxie A. J.
A guest of Wind Creek Bethlehem - 7/13/2021

Everyone was very helpful and put my worries at ease. Thank you so much!
-Sharon H.
A passenger of Tampa International Airport  - 7/13/2021

very helpful
-melissa A.
A passenger of American Airlines - 7/12/2021

Every person there was wonderful. Linda was knowledgeable, patient
-mark H.
A passenger of Tampa International Airport  - 7/12/2021

Thank you for making this process so easy!!
-Kim B.
A guest of Schlitterbahn Waterpark New Braunfels - 7/12/2021

Very good….
-Lam N.
A guest of Rio All Suite Hotel and Casino - 7/12/2021

To all the wonderful United Airlines staff members that helped me recover my lost wallet, many many thanks. I’m truly grateful for your professionalism and great service. Best wishes. Your loyal customer
-Benjamin T.
A passenger of United Airlines - 7/12/2021

Thank you for locating it. The process was smooth. Great response.
-John M.
A guest of Hilton Grand Vacations Las Palmeras - 7/10/2021

I filed a report that night and received a notification that it had been found the next day! Very effective! Thank you!
-Jon Jairo Pacheco M.
A passenger of Tampa International Airport  - 7/10/2021

Thank you so much!!! I am very appreciate!!!
-Anatoliy D.
A passenger of MTA New York City Transit - 7/9/2021

thank you for helping me get the watch back. I'm glad there are some who care about others and went out of there way to help. Tammy was great to work with during the process. bill Devlin
-William Joseph D.
A passenger of Tampa International Airport  - 7/9/2021

Miss Tammy And the whole staff was really wonderful thanks
-Sylvia K.
A passenger of Tampa International Airport  - 7/9/2021

Thank you so much. Very much appreciated!!!
-agnese S.
A passenger of American Airlines - 7/9/2021

Thank you for your quick service. It was a very user friendly platform with options to edit. Getting my iPad home was far less complicated than getting myself home. Thank you!
-Sheila T.
A passenger of American Airlines - 7/9/2021

Thank you so much for your help in retrieving my lost phone. Your service was prompt and remarkable. Blessed
-Maimoonah K.
A passenger of MTA New York City Transit - 7/9/2021

Thanks so much
-Manuel C.
A passenger of American Airlines - 7/8/2021

Very grateful for everything being returned.
-Raymond P.
A guest of Hilton Grand Vacations Las Palmeras - 7/8/2021

Thank you so much! I’d given up hope and already got a replacement ID. I thought it was gone forever. I sure hope my cash is still in it but even if not I’ll be happy to have my wallet and cards that were in it. Very, very thankful for your service!
-Tasha M.
A passenger of American Airlines - 7/7/2021

Very very professional, thanks so much for your fast and speedy response to my situation.
-Fredrick Lee M.
A guest of PARK MGM Las Vegas - 7/7/2021

Thank you so much! I look forward to its return.
-Sheila T.
A passenger of American Airlines - 7/5/2021

Thank you so much for not only taking the time to find my Kindle but also the quick response and updates. Very much appreciated!
-Marilyn W.
A passenger of United Airlines - 7/4/2021

Wow!!! Thank you ! This is an awesome service. I hadn't realized that I left the kindle behind until I received the notification
-Joe C.
A passenger of United Airlines - 7/4/2021

Very friendly and responsive. Huge help. Also the girl
-Cristian S.
A guest of Schlitterbahn Waterpark New Braunfels - 7/3/2021

Thank you! I appreciate your quick responds.
-Sima I.
A guest of Universal Orlando Resort - 7/3/2021

Greatly appreciate the efficiency and professionalism in your process.
-John P. C.
A passenger of United Airlines - 7/2/2021

Thank you for your efficient and timely help, greatly appreciated! Especially the pleasant lady.
-Charles B.
A passenger of Tampa International Airport  - 7/2/2021

Lissia Fernandez was very helpful, sending me a photo of my bag which I recognized at once. I am so very grateful that someone turned it in, and that the system worked. It has been since June 21st, and I was worried but am very happy.
-Diana A.
A passenger of United Airlines - 7/2/2021

Thank you for going out of your way as we really needed the contents. It arrived in perfect shape and all contentsThanks againThanks againRichard
-Richard B.
A passenger of Tampa International Airport  - 7/2/2021

Received my wallet OK. Thanks very much for your kind support.
-Jose A B.
A passenger of United Airlines - 7/2/2021

Great service. Spoke with 2 people whom were both sympathetic, helpful, and courteous. The items we lost were not expensive but meaningful to us. We got all 3 items immediately.
-Frederick B.
A guest of Mandalay Bay Delano Lost and Found Dept - 7/1/2021

Respectable and heartfelt thanks to you guys .. keep up the good work .
-Joel J.
A passenger of MTA New York City Transit - 7/1/2021

Thank you so much for finding my iPad. AA is great!
-Diane G.
A passenger of American Airlines - 7/1/2021

Thank you so much! I am out of town and having my mail held till July 7.
-Carol Sullivan G.
A passenger of Tampa International Airport  - 7/1/2021

Thank you so very much for helping me get my iPhone back!! I guess I was a little tired to have left it in the bathroom to begin with, but everyone at American Airlines and especially at the Lost and Found at Baggage Claim was so helpful. Thank you so much!
-Bonita Diane C.
A passenger of American Airlines - 6/30/2021

Many thanks!!! Very efficient and trustable! American Airlines will always be my first choice!Cindy Xu
-Hong X.
A passenger of American Airlines - 6/30/2021

Thank you so much for the quick "turn around" on getting my phone charger back to me. It was well worth the price and was so easy and convenient for me.
-Katherine Mason D.
A guest of Boston Marriott Cambridge - 6/30/2021

Thank you so much for holding my traveling cosmetic bag for nearly two months.! I didn’t realize I left it at your hotel, until I needed to travel again! I called and filled out a lost report and within a couple of hours, you called and you had my bag! What service! Thank you again for caring enough to have held it for the length of time it took me to discover I left it behind. Great job, great service, I told all my friends, great!
-Virginia P.
A guest of Marina del Rey Hotel - 6/29/2021

I am so impressed with the courtesy and professional help that was offered me by the reservation employee! She was so helpful and friendly. My lost item was returned to me in mere days!!! Thank you!!!
-Daphne H.
A guest of Hilton Garden Inn Albany Airport - 6/29/2021

Some how I knew AA would not fail me. Thank you very much
-Juan Gabriel G.
A passenger of American Airlines - 6/29/2021

Great service!!! Left 3 NEW Starbucks cups and aloud me to send home effortlessly, my daughter will be happy, Thanks!!!!
-Renteria Jr A.
A guest of New York New York - 6/29/2021

5 Stars! your staff were great
-Lisa G.
A guest of Schlitterbahn Waterpark New Braunfels - 6/29/2021

Thank you for a speedy and efficient process of returning my license!
-Charlotte J.
A passenger of Tampa International Airport  - 6/29/2021

Thank you so much for finding my necklaceThe aircraft crews are very honest and accomodatingGod bless
-Haidee
A passenger of Air Canada - 6/28/2021

Thanks for the great service. Extremely professional
-Jim R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 6/28/2021

Thank you for shipping my watch and charger cords back to me.
-Kenny B.
A guest of Paris Las Vegas - 6/28/2021

Your system is very efficient, customer support from security Betty and Lost
-Bernard G.
A guest of MGM Grand - 6/27/2021

Hi, I found your service very easy to use - straightforward and intuitive. I was impressed. I’m not impressed however with USPS. My package dispatched June 17 from FL to MO and it’s now June 26 and it’s still in transit. If you able to follow this up I would appreciate it. Thank you.
-Cameron W.
A guest of Tru by Hilton Charlotte Airport Lake Pointe - 6/26/2021

Thank you. Thank you. Thank you.
-Geri F.
A passenger of American Airlines - 6/26/2021

Wonderful experience..! Appreciate the honesty of Tampa and diligence of TPD Airport!
-Tom M.
A passenger of Tampa International Airport  - 6/26/2021

Very happy to get my stuff back
-Jairo M.
A passenger of MTA New York City Transit - 6/26/2021

IT WAS FAST TO BE FOUND AT MTA THAT WAS LOST OF MY WALLET THANKS U FOR THE MTA DRIVER OR ANONE WHO HANDLE THE LOST AND FOUND TO DEPARTMENT, i REALLY APPRECICATE IT.
-David Clifford W.
A passenger of MTA New York City Transit - 6/26/2021

The staff who helped me were kind, quick and it made returning my wallet very easy.
-Connor M.
A passenger of MTA New York City Transit - 6/25/2021

Thank you! Thank you! Thank you!
-Muoi L.
A passenger of American Airlines - 6/24/2021

Thanks for the speedy return of my Kindle which had beed confiscated at the gate on a recent flight. It was done very efficiently and without unnecessary delay
-Stephen C.
A passenger of Tampa International Airport  - 6/24/2021

Appreciate beyond words your prompt reply to my lost snd found inquiry!
-Stephen K.
A passenger of American Airlines - 6/23/2021

You are awesome!!! Thanks so much!!!!
-Randi H.
A guest of Kings Island - 6/23/2021

I would like to give a special thanks to Mr Ivan. He was the one that took apart the seat that I was in to get the phone. He also called my emergency contact to give us updates about the process. I'm very thankful for that. I also want to give thanks to all the other people working for the airline that help me with this matter. Very organized and I appreciate that. Thank you!
-Patricia Guzman R.
A passenger of American Airlines - 6/22/2021

We were with a big group for. Soccer tournament be all ages had a wonderful time at Hershey lodge. All of the staff were wonderful and amenities were great! I left my laptop in the room and they got it back to me within 24 hours of being notified. I was relieved, overjoyed and extremely impressed.
-Aimee Marcel R.
A guest of Hershey Lodge - 6/22/2021

I was so thankful for the employees from the airport that found my ID. From the moment I called they helped me fast and so organize. Thank you everyone! Many blessing.
-Karidad C.
A passenger of Tampa International Airport  - 6/22/2021

Especially appreciate Evelyn at Hilton Hotel for her outstanding customer service.
-JoAnne H.
A guest of Hilton Grand Vacations Tuscany - 6/22/2021

I would like to thank the CVG airport police for their service in contacting me explaining how to have my phone returned. I was so upset about the loss and U came to the rescue!!!
-Sharon
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 6/21/2021

Very nice and easy process- I actually called and the woman I talked to in housekeeping was very polite and helpful and guided me through the process- great job and thank you all.
-Chris C.
A guest of South Point Casino - 6/21/2021

Very helpful!
-Jenni C.
A guest of Six Flags Great America - 6/21/2021

Thank you my ítem was recieved.
-Linda P.
A passenger of Tampa International Airport  - 6/20/2021

Thanks for finding my laptop. Delays and stand by are never easy. Connections too! Now I will look to applying for credit with you to fly the happy sky’s. Thanks again!
-Gilbert G.
A passenger of American Airlines - 6/19/2021

John in the NY office is awesome! He’s left me a few messages about my lost item but I haven’t been able to connect with him. He’s kept me up-to-date on my lost item and I’m super appreciative. Thanks John!!
-Megan H.
A passenger of Amtrak - 6/18/2021

I appreciate everyone involved in returning my wallet, Thanks Trent with lost and found at United had great customer service and went above and beyond for me.
-Thomas jerry F.
A passenger of United Airlines - 6/18/2021

I am so very pleased with the fact that I got my I-Pad back! The process works well - going online to report it. Email updates about it and then to get the one that said "We have your item" -- I was very, very happy. Appreciate getting my item back and it has restored my faith in humanity. Thanks for having this service and appreciate someone turned it in and y'all returned it to me. Thanks so, so much!
-Kris R.
A passenger of United Airlines - 6/17/2021

you guys are just great
-stanley L.
A passenger of MTA New York City Transit - 6/17/2021

Joshua at United Charleston Lost and Found is the best! He makes United proud! Hat’s off to a fantastic team member!
-Michael C. P.
A passenger of United Airlines - 6/17/2021

EXCELENT THANKS
-ALMA M.
A passenger of American Airlines - 6/17/2021

Thank you for finding and returning my iPad! I did not think that I would ever see it again. I really appreciate your efforts to recover it.
-David T.
A passenger of American Airlines - 6/17/2021

Thank you for maintaining a lost and found for items. Super easy to access website, submit a claim and retrieve our items that were left at TSA security.
-Mark L.
A passenger of Tampa International Airport  - 6/17/2021

I was extremely satisfied with how well Nanette communicated and stayed on top of my concerns. She followed through a d made sure our items were returned. We will definitely book again with Excalibur based on the trust she has identified your company with. Thank you Nanette.Mr.and Mrs. Nicolas F.
-Roxanne B. F.
A guest of Excalibur Hotel and Casino - 6/16/2021

Everyone I interacted with was professional, kind and courteous. thank you so much for all of your help!
-Eric W.
A passenger of Austin-Bergstrom International Airport  - 6/16/2021

the woman at American Air lost and found at CLT is a professional, courteous, patient person is does her job methodically and communicated very well and gave me updates on the search and didn't over promise. her diligence in going through all the items (mine was a cell phone) is greatly appreciated. even though not having my cell phone was a trying time, I greatly appreciate the job she did in finding the phone and getting it sent out to me in a timely manner. Also I have to say a thank you and great Job to the employees in the C terminal who located and returned the phone to lost and found. THANK YOU ALL VERY MUCH.Greg D.
-gregory D.
A passenger of American Airlines - 6/16/2021

I want to say thank you for finding some of my belongings.
-Emory T.
A guest of Silver Dollar City - 6/16/2021

Easy and straightforward way to retrieve my list phone. One thing: the email the comes with the confirmation number for a filed claim tells you that there will be a follow up email when the item is found. I had to call L
-Francis B.
A passenger of MTA New York City Transit - 6/16/2021

I was so pleasantly surprised to see that someone turned in my missing Kindle - and it is being shipped to me. I’m really impressed because someone took the time to track me down via my device ID. After decades of flying, this is the first time I’ve had a lost item returned! Thank you! Great service!
-Cheryl R.
A passenger of United Airlines - 6/16/2021

Huge thank you to everyone involved with helping us get our son’s passport back in less than 24 hours.
-Dawn G.
A passenger of American Airlines - 6/16/2021

Thanks so much for you prompt response. It really makes me feel better about staying at your hotel because of you guys honesty, thanks again
-Cathy B.
A guest of Harrahs Cherokee Resort - 6/16/2021

Strange "coincidence" that the staff was just bringing my lost belongings at exactly the time that was calling there about something else! Furthermore, your rapid response has even included an update about shipping.Thank you
-Kevin C.
A guest of Holiday Inn Club Vacations Oak n' Spruce Resort - 6/16/2021

Great job folks. Your hard work saved me a lot of bureaucratic red tape. Thank you.
-Michael D.
A passenger of American Airlines - 6/15/2021

Steven Lovins in lost n found was amazing in the way he handled my lost article. GREAT Employee
-Betty C.
A guest of Harrahs Cherokee Resort - 6/15/2021

I am so thrilled that my Bible was found! I was praying that it would come back to me since I’ve had it since 1987. Where was it found?
-Susan W.
A passenger of United Airlines - 6/15/2021

Very impressive so far - though I haven't yet gotten the card (it's expected later today).
-Robert D.
A passenger of United Airlines - 6/15/2021

THANKS FOR THE BEST JOBS
-MELKO M.
A passenger of MTA New York City Transit - 6/14/2021

THANKS A LOT
-MELKO M.
A passenger of MTA New York City Transit - 6/14/2021

Thank you so much for keeping my purse safe!
-Catherine M. S.
A passenger of Tampa International Airport  - 6/14/2021

What a pleasure to deal with -- made it simple
-lynn D.
A passenger of United Airlines - 6/14/2021

I actually have a couple comments:1) this was my very first trip to Las Vegas and you all were incredible polite, kind, helpful and ALWAYS seemed to care and always with a smile. I’ve worked at a hotel before and I know how hard it can be, I really appreciate everyone and the hard work each of you put into what you do.2) your housekeepers we’re just amazing!! They did everything so perfectly and added little extra touches that made us smile! 3) someone at the front desk around 1am on Friday morning named Anders was so helpful and polite I felt like he went above and beyond with just a simple question and he got us all set up and I just really appreciate him and hope you can tell him he’s doing a great job.4) I accidentally left AirPods among other things in a drawer, I called at the airport and next thing I know I’m having them sent home to me!!Thank you again so much everyone at the Venetian!! I’ll be back!!!-Kellie
-Kellie R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 6/12/2021

Recovery of lost property was a breeze . Simply wish people would keep their grabbing reactionary hands to themselves . The trip was miserable without a phone . Glad to have feet on the ground
-Joseph D.
A passenger of Tampa International Airport  - 6/11/2021

I want to thank Anita? from Housekeeping and the MOD that day. I was super stressed after leaving my important documents at the hotel that morning, but they were diligent about finding them. I appreciate them more than they know! GREAT customer service!!! :-) :-)
-Shayne H.
A guest of Trump Hotel  - 6/11/2021

Thank you so much for quick response!That’s amazing
-Maura R.
A guest of Yellowstone National Park Lodges - 6/10/2021

Thank you for finding my phone. I really thought I wouldn’t see it again. Excellent service and I am very grateful to all involved in its return.
-Topsy Maureen K.
A passenger of Southwest Florida International Airport - 6/10/2021

Thanks for your work
-nikolai A.
A passenger of Charlotte Douglas International Airport - 6/10/2021

Thank you for your assistance. You provide a great service!
-John M.
A passenger of Tampa International Airport  - 6/10/2021

Thank you very much, it was a pleasurable experience.
-john P.
A passenger of Tampa International Airport  - 6/9/2021

I’m thankful my phone was found and returned. Process was smoother than I expected, thank you!
-Eddie
A passenger of MTA New York City Transit - 6/9/2021

This is the first successful return of an item that was not a bag, so kudos to all.
-Pamela B.
A passenger of American Airlines - 6/9/2021

Thank you so much!I am so grateful that I am a member at a gym where people would return my precious ring!Kristina H.
-Kristina H.
A guest of Chaminade Resort & Spa - 6/8/2021

Great service, thank you!
-Edwin R.
A passenger of Tampa International Airport  - 6/8/2021

Thanks so much for returning my ring. Received and wearing it again. Good system you have devised. Thank you ,
-Sharon H.
A guest of Yellowstone National Park Lodges - 6/7/2021

Quick and courteous. Wouldn't get this back in D.C.We love Florida.Thanx again!
-Charles D.
A passenger of Tampa International Airport  - 6/7/2021

I am very happy with the service I was given and the item I left at the Des Moines Hilton was found and is in the process of being returned.
-Greg K.
A guest of Hilton Des Moines Downtown - 6/7/2021

very professional, efficient and safe all the agents of the airport and the lost and found office.Thank you!!!
-Cristina S.
A passenger of Tampa International Airport  - 6/7/2021

David and team in Indy were quick and helpful. VERY grateful.
-Shawn K S.
A passenger of United Airlines - 6/6/2021

Just to let you know that I really appreciated your notification that someone turned in my little black pouch that I had left in the safe in our room. I also wanted to share with you the trip my little pouch took trying to get it back to me. It left Williamsburg on May 28th and it made 23 stops in various States sometimes visiting the same place 3 times back and forth. The news is that it arrived today on June 5th. (In only 9 days.). That doesn’t say much for our US Postal Service does it? Maybe you could encourage future shipments be made through UPS instead. Thanks to your employees who helped get my little pouch returned to me. Feel free to share this with Historic Powhatan Resort in Williamsburg thanking them for their kind service. Fran Koehl. Tracking Number 9405516902257178188125
-Fran K.
A guest of The Historic Powhatan Resort - 6/5/2021

Thank you do much for following up on locating my little ipad. Thank you so much. Staff is very helpful and pleasant to work with. Jeanne
-Stosser J.
A guest of Westin St. John Villas.com - 6/5/2021

Thanks to the lost and found team. My heart stopped when I realized I had forgotten something so important. To get a call back and say we have it gave me my life back. Thanks again.
-Mary M.
A guest of Beau Rivage Resort and Casino - 6/4/2021

Thank you so much for sending back my makeup bag. I have no idea where I left it but am so glad you found it and thank you for making it so easy to get it back! Hilton service is the best!
-Susan F.
A guest of Ocean Enclave by Hilton Grand Vacations - 6/4/2021

Eric was great. I left a message on 6/2 in Philly. He called me in the AM today. After describing the item and where it had been lost in less than an hour he came back and found it ( my laptop)Note. I also asked TSA and they did absolutely NOTHING Thanks Eric
-RC H.
A passenger of Charlotte Douglas International Airport - 6/4/2021

So thankful to have my moms phone back. The pictures on the phone itself are priceless. It was so kind of the person that found it to turn it in.
-Kim Q.
A guest of Kalahari Resorts Poconos - 6/3/2021

Thank you so much for not only taking the time to find my lost item but for also making it possible for us to be able to have a connecting flight that same day after our flight was delayed. Your staff is not only courteous but also compassionate and caring. The pilot noticed that my son was a little nervous for his first flight and he took the time out of his day to hand him a pin which he has not let go of since he received them. It totally made his day. Thank you once again. We will definitely book with you in the future.
-annette S.
A passenger of American Airlines - 6/3/2021

Wow, thank you for working so hard to find my item and then getting it to me so quickly
-Matt W.
A passenger of American Airlines - 6/3/2021

Could not be happier with lost and found department at Tampa Airport. Don’t know the woman’s name I spoke to this morning but she was very friendly and checked on my item right away. Very well done
-Theodore P.
A passenger of Tampa International Airport  - 6/3/2021

So grateful to receive my wallet back. I thought however that MTA added the amount of cash found to $92. I did not receive any cash or my benefit card.
-Jill L.
A passenger of MTA New York City Transit - 6/3/2021