What can we say - people love
Chargerback Lost & Found software!

Wow, honest people do exist and I am the very lucky recipient of their actions. Thank you!!!!!!!!!!

Thanks

Thank you, I received my item that was accidentally left behind. I am SO appreciative.

Thank you very much for your prompt response to my report of a lost item.

I was amazed at the precision and outstanding remedy to get my laptop back. Your recovery system appears to have no flaws. Thanks!

Thank you for the prompt and secure of my lost items from The Venetian. I appreciate it.

Outstanding service. We had the lost reading glasses back in one day. Thank you very much.

Excellent Service. Efficient claims process and quality communication.

I thought that I had fly my iPad at the LAX Lyft venue and did not realize that I left it on your plane. I was pleasantly surprised amazegjd - when I received an email saying that it was found on the plane. Your directions to retrieve it were simple and easy to follow. On e again, I was amazed at how quickly I received it it at my home. The $50.00 charge was considerably lower than a $500 replacement. I don’t know how to appropriately thank all the Alaska staff that were involved but Imwill definitely share your customer service widely in my circle and use Alaska whenever I can. You made this 85 year old very happy and renewed my faith in good people.

Thank you so much for finding my passport and notifying me. I appreciate your staff!

Happily surprised to hear from UAL that my wallet was found and is coming back. Kudos to United Airlines.

I can't begin to thank you and The Hilton enough for the return of my iPad. What a great, efficient return service and Hotel!!!!

I received my lost item (car key fob) today. Thank you to everyone involved in locating and returning it to me. I am overwhelmed frankly as I was very dubious that it would be found. Many thanks once again.

Thank you! Thank you, Bellagio Lost and Found! I have received my rings, and I am thrilled! Thank you, Tona, for sounding so excited when I called and you found them as we talked. And thank you, Asia, for what you did to get them back to me. The braid band ring was a gift from my husband on our 15th anniversary. He recently passed away after 56 years of happy marriage, so you can imagine how important the ring is to me. I am so impressed with your service-totally efficient and totally friendly. I send you all a hug!

I am VERY grateful to the Air Canada employees who found my phone and went to all the trouble it must have taken to match that phone to me, to contact me so soon after I'd left it behind, and to make arrangements to have it returned to me so quickly. To the staff who turned it in and to Steven who contacted me, thank you so very much. Air Canada should be proud to have you.

Thank you for being so prompt in finding and sending my item.

I thank you very much sending my son passport back to me I’m so greatly appreciated

our item was delivered as promised, and in great shape!

Exelente servicio gracias bendiciones

I would like to express my gratitude to American's loss and founda department. Really. I was really stressed and you guys saved the day! Again Ty.

the Air Canada Lost Item service was wonderful. My IPad was located quickly, and Air Canada organized delivery for me with tracking. the item arrived within a day, and it was well packaged and undamaged. thank you for this service.

Thank you for your prompt service.

Great customer service to find and ship my missing item!

Excellent service!!! Thank you so much

Easiest lost and found ever Thank you so much

Thank you very much for your assistance in locating my lost phone. As you can imagine, I’ve been at odds without it. Your efficiency and professionalism is to be commended. Kudos all around.

Items delivered… Gratefully yours truly

Wow, words cannot describe the positive experience I had with Lost and Found. I thought my sunglasses were lost forever. Housekeeping found them, and turned them in. When I contacted lost and found, I was told how to start the process of getting them mailed to me. Everything was extremely easy, and everyone was extremely helpful and really nice. Thank you..

I received my lost iPad yesterday. Thank you for your help and the quick response.

Thank you Alaska for doing an impressive job of locating my IPad. Each person that I spoke to was patient and helpful. No long phone waits. Can’t emphasize how much your process made this so much simpler and less stressful. The iPad is home and I’m so grateful to all of you!

I cannot believe that I was so careless that I left a laptop on a plane. I cannot thank you enough for finding it. I am more impressed with American Airlines lost and found, ground crew, etc than I could ever express in words. Thank you. THANK YOU!!!!! With appreciation, Dr. H.

We received superior customer service from Aisha Anderson. She went above and beyond to ensure the cell phone we left in the airport was sent and received. Aisha even called today to give us a delivery status. Thank you Aisha!!

I would like to thank everyone at United for their help in locating my missing item. The attention I received as well as the follow up was very professional and timely. Thank you again. Much appreciated!

Thank you for all your efforts to return my bag to me. It was not valuable, but more sentimental value. This means a lot to me. I appreciate you!

Thank you and all who are responsible for the return of my USA passport

Very good service. Filled a report and the next day they found it. Than emailed with instructions how to get my lost item back. Thank you.

So far, this is going very smoothly and I appreciate your good protocol. thanks

Great job. I can’t thank everyone enough. You have great people working for AA. BR

Thank you for finding my ipad!!

I am so happy I was flying American Airlines, you guys are so efficient and Trustworthy. It's a horrible feel8ng when you realize you are missing an appendage, lol. Seriously, my nephew and brother really helped me out of a jam. It is so great to be able to trust someone to do the right thing!!!

Thank you so much for getting my shirts back to me!!

Dear Chargerback Team, I wanted to extend my heartfelt thanks for your assistance in locating and delivering my driver’s license. Your prompt and efficient service made a significant difference, and I truly appreciate your help. Thank you once again for your excellent support. Best regards Cherukuri

Big thanks to the cabin crew leader on AA1518 on sept 26 lax to phoenix who messaged through about my lost phone in admirals lounge, it was found and returned, thanks!

Thank you for being so responsive.

Fantastic Service with Lost & Found! Thank you!

I received my clothes that I left in the closet so fast! thank you!

Thanks for finding my wife’s glasses and helping me getting them shipped home.

Very satisfied ...

Amazing, fast, smooth process!! Thank you so much, and thank you Alaska Airlines crew

Received the Lost item as promised. Thank you

Quick and efficient Thank you

Thank you for the speedy search and handling of my credit card. I really appreciate the quick and professional handling of the lost credit card.

Thank you all so very much for finding my hearing aid!! I so appreciate your efforts!!

You guys were great to look for my item and then back to me so fast. Thank you. Your efforts are appreciated. Jaime

Thank you so much for contacting about my missing device. I had just realized a few minutes before getting your message that I must have left my device in the pocket of my seat in the airplane. I didn't think I would be able to get the device back. Thank you.

I was so surprised to hear from you that you found my Kindle and even more surprised at how quickly it was returned to me. Thank you so much.

Woohoo Thank you so much!!! Can you stare where my wallet was found very curious, thx again!

Thank you for what you guys do,I did a R2R which was exhilarating experience. But to be able to find my lost water bottle which had a special value to me was remarkable and I am grateful to the team.

Thank-you so much, I had 4 flights with American Airlines in the last 2 weeks & everyone treated me very well. Now all we need to do is pull that cushion off my seat & find my hearing aid, lol. Thank-you so much, Carla Burris

That ring means a lot to me! Your fast and wonderful response in finding it was tremendous!!! Thank you so much!!!

I am very happy. I lost my tablet on my trip. I contacted the company and they found it, and I got it back. It was very fast.

Thank you for helping with this do quickly

I want to let you know that I have received my lost piece of luggage and to thank you for the prompt service of retrieving it getting it shipped out so expeditiously. FedEx delivered it to my residence this past Saturday, September 21st. I must say your system for handling lost luggage works very well.

Thank you for finding it so quickly!

Thank you very much. everyone in your dept was very helpful and pleasant. My glasses arrived safely yesterday.

Thanks for your help

Thanks, I received my lost bag in good cond

Best service ever - very quick!

Anna Maria and Greg at the Cleveland United Baggage were extremely helpful, empathetic and patient. My thanks to them and the entire team.

I wouldkike to recognize and thank the female security guard, Elana (?), for her help on trying to retive my phone. I'd also want you all to know how very impressed I am with the lost and found service. After I reported my phone had been dropped overboard, I heard back from you in three days. Thank you very much for your prompt service.

Thank you all so much for returning my Chromebook!! You are awesome! Really appreciate the work that you do. Unbelievable that I got this back. Sorry for the bother, Patricia

I could not be happier or more surprised...not only did you find my lost item, you are going to return it to me. The process is very easy. Thanks to American Airlines

Thank you so much! I'm impressed with your care and response.

I was reunited with my lost items! I had given up on this and was so happy to receive the good news it had been found! Thank you

thank you for finding my iphone! I am so grateful that someone found it and turned it in. It took a few days for me to realize that the item was at the Air Canada lost and found and not the airport lost and found. Also, no one answered the phone # I was given for the AC Lost and Found 514-422-2080, even though I called all day and not able to leave a message, but super fast response when I finally went online for Air Canada and put in a claim ticket. Thank you, thank you again!!

Thank you very much. Grand merçi.

The Alaska Airlines lost and found people were absolutely amazing! They were so very helpful and patient with us. Nice job!

Many thanks for the prompt action taken on your part in the matter, specially want to thank our flight attendant Bridget Jones for all her help, she was very kind and helpful with my situation and went above and beyond anything I could have expected, including putting me at ease , I can’t thank her enough!

Thanks to Maria at Gilley’s for reporting and turningbin my glasses. Thank you to Linda in security and Gloria in lost & found for locating. My glasses and shipping them to me. I will only stay at Ti when I spend time in Las Vegas. I love Ti, the Ti pool, and the Ti staff. You guys are top of the heap!

Usually dealing with Lost and Found can be a nightmare. Thank you for taking my request seriously. You guys rock!

I am beyond grateful that our lost passports, have been found! I am forever in your debt for great companies such as yours! Thank you, thank you, THANK YOU!!!!

Thank you so much for your help and assistance! So glad you found my passport!

Resolved my item lost easy and quickly

Thank you so much for recovering our lost item!! The worker who provided the website and steps was so helpful. I appreciate the prompt response and shipping the item out same day!! Thanks again!

You are amazing! Thank you so much for your help!

Hi, wanted to let you know that Tiffany was super kind and helpful. I really appreciate the housekeepers turning them in. Thank you!

Well done. Good service and looking forward to flying AA again on my next journey to USA

We would like to express our thanks and appreciation to the Westjet staff who helped us find the iPad that was left at Security checkpoint. We would like to thank Alie - she was the Westjet point person who came to the aircraft and obtained our contact info and the ipad information. Please convey our thanks to all who were responsible for getting this Ipad back to us so quickly. It is my husband's most favourable item given to him by his grandkids. Axxxxx and Ixxxxxx

Thanks SO much. I really did not expect the start of a baby blanket to make its way home…. Very grateful..

Thank you so much for the safe return of my phone! I am very grateful.

Your workforce is honest and caring and your process works efficiently! Thank you for returning my mom’s lost iPad. We thought it was lost forever and we were notified of its return within 24 hours. Fantastic. One more reason to be loyal customers. Thank you.

Thank you for getting in touch re:my lost passport

My wife lost her phone while flying on American Airlines and did not discover it missing until we got home to St George, Utah. She has MS and uses it for keeping track of her medications and health appointments in addition to all the normal phone uses. So, she needs her phone and we were both very concerned when we couldn't find it. We were both very relieved when it was found!. I was considering flying or driving the 500 miles back to Phoenix to pick it up, so I was very glad you could ship it to us. Thanks for having the system to both find lost items and easily return them!

Thanks so much! You guys are the best!

I could not be more happier !! Your communication ,your quick response , has been a lifesaver ! Highly recommend THE BEST

Thank you VERY much

The person in lost and found helped me through the process and was great , steam is being sent to me.

Left my passport at the airport and didn't realise it. Got a call and the associate saved the day. So grateful to you for helping me and letting me know about my passport Thank you :)

I was very happy with the results and how I was kept informed of the progress.

Received the items left at the Billagio Hotel's room safe. Thank you so much...some of the jewelry were heirloom items and meant so much to me. You company is AMAZING!

Thank you for locating my phone which I left on a plane! It was found by a cleaning person who passed it to the correct person in your system and I was eventually able to connect with lost and found. I am grateful to everyone who did exactly what the system dictates and followed through with protocols. Thank you to all, you are the best!

This was great. I thought it was gone forever.

incredible service, I am truly amazed!

The package arrived in good condition and in due time

Amazingly efficient service from AA tracking a lost IPAD and shipping it to me within 24 hours! Thank you so much!

Yahoo and thank you!

Thx You guys so much!

Thank you for your help. I am happy to be your customer.

Thanks for your good work.

Tampa lost and found was very easy to work with and went above and beyond to help me find my lost items. They always answered the phone when I called and would call me as well.

I am very impressed and grateful You responded also very fast Thank you a thousand time

Thank you so much for the quick response! Great customer service

Thanks so much!! Not only am I thrilled that I my iPad was found, but the shipping process was great! User friendly!

The best service ever I had tha k you they did so easy for me.

I am so grateful that you found my lost kindle and that the cleaning people turned it into the lost and found. Thank you so much.

From the airport agents on the side walk to the manager of Dunkin Donuts answering the phone on a Saturday from home to Susan in admin, everyone was so kind and immediately helpful. My gratitude! First time using this airport and it impressed. Thank you!!

LaLa of the security team was excellent in her response to my issue. She was proactive, kept me informed of steps taken and followed up as she said she would. I could not have asked for a better response!

Very grateful for your service!

Over the top thrilled to learn my package had been found! I got these 2 Norwegian sweaters in Scandinavia earlier this summer as a gift for my son's first baby. I was in tears when I realized I had left it on the plane. I was shocked to learn it had been found and the speed with which you handled getting it returned. I look forward to its arrival. Again, thank you very, very much! :)

Thank you for a safe return of my missing purse. Everything was there as I had left of!! Thank you so much!!

When I left my iPad departing a plane in Denver, I never thought I would see it again. The process for reporting my left item, providing information and submitting the form was very straightforward. I received a very fast response asking for more information and within days, my item was found and available with options on returning it. Thank you very much for having a well organized system to retrieve lost items. I am very satisfied.

American Airlones did a great job finding my lost bag

Absolutely wonderful service

Thank you for your help!!

Item found reported in less than 24 hrs. The system provided options to pick up in person or to mail. Trying to get replacement to items would have been challenging and would have interrupted daily routine including work. Thank you to the Pack team.

Really appreciated.

I want to thank your hotel for being honest for saving out forgotten item. Specializing thanks to Bonny for taking the time to look.

I would like to thank the Air Canada team and the kind soul who turned in my iPad. I am very grateful to know it is on its way back to me. Kindly, Jennifer

I received the item so fast thank you so much for helping me

Detective D over at Six Flags in Jackson New Jersey was prompt, professional and helpful in a BIG way This service charger back is AWESOME I got my lost phone back Thank you All

Great service.

Exceptional service Thank you very much on my laptop within a half an hour

Thanks so much for your help.

Dan was extremely helpful and courteous. He located, packed and shipped our lost suit in about two hours. Can't say enough about Dan, your lucky to have him.

Thank you so much for helping me find that passport. I am grateful, indeed

We are so grateful to get my mom’s (Shirley C.) iPad back from Houston! At first the automated system quickly said they could not find it. However after we were able to show the location of the iPad using “Find My” and using the chat function, we’re are able to get the iPad back. This iPad has pictures that are very dear to my mom so thank you so much. Special thanks to Paras K. and Dishita S.. They should be compensated for going above and beyond l!!

I appreciate you finding my object. Thank you

absolutely the best. professional, quick and HONEST!!! Found my expensive iPad and returned it to me. There is hope in this country.

What a wonderful job

Thanh you so much A great service Well done Amin

My comments are at bottom of your Email. Thanks for ALL you have done & Bless you for all you will do in the future for other Amtrac customers.

Package arrived on time ! Thanks!

My son picked up my iPad from lost and found at Dulles-he said Tim, who waited on him was extremely helpful and very nice throughout process. Thank you very much Tim

I really appreciate the efficiency in which you tracked my lost iPad and the rapid response. I would very much like to get the email of the United airline person that found my iPad on the plane and returned it to Lost & Found. Bravo for service.

I can not thank you enough! I am VERY grateful

Great work from finding my item to getting it back to me. Thank you very much

I am happier than a fly in a barn. Thank you.

Excellent service. I received item. Thank you!

I like to thank you for your kind support helping me to recover my cellphone there I left when I was flying back to Phoenix coming from Houston in United airlines, thanks to everyone involved in this effort god bless you.

Gracias, gracias, gracias!!! Estábamos tan preocupados por haber extraviado documentos tan importantes, y nos devuelven esa tranquilidad tan maravillosa al encontrarlos y entregarnoslos... Mil gracias por hacerlo posible...

Thank you. I'm looking forward to receiving my cardigan.

Thank you so much for returning my backpack. I really appreciate your help and great service.

Thanks guys for the efforts you’ve made to get me my iPad back

Thanks for staying on top of this for me. You hung in since April. I appreciate your efforts. Rich

Thank you so much for returning my insulin pouch I needed it badly .. I really appreciated your efforts

THANK YOU!!!!!!!!!! I can't believe you found my little digital recorder!! It was a very little item but big in importance to me. Thank you so much!

Very convenient service

I left my wallet in the dresser drawer , Mellisa from security was extremely helpful and professional in returning the wallet THANK YOU MELISSA

Great job

I have received my 18 carat gold earring. I thank you so much for your care even for the smallest item lost ,you are so wonderful and excellent. We love you kings island .

I wanted to say thank you to the Air Canada team for locating my laptop. It had tons of family photos and childhood photos. It meant a lot to me and I appreciate it being returned. I also want to give a special thank you to the customer service agent who helped me With the shipping fees. I’m a single mom that works full-time and the price of everything makes it difficult for me to have extra money. it would’ve taken me a couple of weeks to be able to get it back. You guys did not have to accommodate my situation and you did. THANK YOU

I am beyond thrilled of this service and partnership with United. I am so happy my items was found, documented and even reported with a live phone call from United. The process was easy and I appreciated the frequent updates!! Thank you!!!

I am impressed with your finding my iPad and contacting me!! Excellent service! Thank you.

Thank you so much and Have a Blessed day! Imelda

Thank you very much for following up on this for us.

Thank you for finding my lost mini I-pod and sending it to me. That was really nice and quick response.

I really appreciate some one finding and returning my lost items. If possible let the finder know.

Your people are fantastic! I figured out I had possibly left a brand new pair of prescription glasses that cost me $1k in my room and I called the lost and found number ai 12:30am past midnight figuring I would get an answering machine. But a lady answered and obviously had a log of lost items and within minutes had my lost items in her hand and arranged with me to send them to the next stop on my vacation, instead of me having to wait until I get home to get them back. I am very grateful. Good work!!

Thank you so much for your kind and speedy attention to my lost items. I so appreciate it

I recently traveled from Sanford to Columbus OH and left behind my iPad in a coach carrying bag. I received a call the following day from Brandon after having filed a report. I want to commend him on the excellent service and great level of professionalism in his demeanor and attitude. It certainly restores my faith in humanity

Thank you so much for finding my tablet and returning it so quickly! YOU are the best!

Thank you for finding my iPhone and sending it back to me!

We were on vacation when the tablet got left behind in the room. Was at our home when we returned today. We are so thankful for your help with this. This tablet is my husband's music companion! We enjoyed our brief stay with you! Hawaii is so beautiful, what a treasure.

ThNk u so much for handling my Lost glasses. They are prescription n cost me a fortune. I'm a senior citizen n couldn't see to fill out the forms on web site. Very nice guy did it for me and i am so thankful fir him. He was so nice. . I've been coming to CP since 1965 when I graduated high school. Thanks again

Big thank you to Holiday Inn resort in Las Vegas to have sent back our lost item. This was very important and we are very pleased to have received our last item back, this is more than highly appreciated. We also really appreciated how it was easy to report our lost item in the system and how it was easy to get it back shipped to us by FedEx. Big thank you!

Lost ReportID 3526xxxxx Thank you so much for the timely and safe return of my IPad which was left on a flight from Anchorage to Juneau.

Thank you for sending.

United, you are fantastic. We never thought we would find my granddaughters Kandel. Thank you so much.

Thank you so much for all your help!

Thank you very much

I received my phone today thank you so much for your help and kindness.

Thank you so very very much for helping to locate my lost item. It was received today and my entire family is SO relieved for the return of our father's family ring and I am SO relieved for the return of my wedding ring! You have made some people in the world very happy and grateful. Jane.

I am so grateful for your efforts to retrieve my item, especially since it was entirely my fault that it flew off the roller coaster in the first place. You have been wonderful and I want you to know you are greatly appreciated.

Thanks for your help I appreciate all you have done for me

Thank you to whoever found my purse and turned it in and sent it back to me. You have no idea how much time, and stress you have saved. And if it was more than one person involved, I wish i could personally thank every person who helped. I really do appreciate you guys and what you made happen. Thank you a million times for everything. Please know i mean that from the bottom of my heart. I appreciate every single one of you and hope you have the greatest day, every day.

excellent service - thank you

Very good service fast response

La atencion durante todo el proceso h sido perfecta Os estoy muy gradecido

What wonderful news this morning!!! Thank you so very much! Your service was unbelievable!!

I traveled on the Dream ship. On that trip I was a bit sick from health issues and the items I lost was my billfold and passport. My billfold was returned at customer service. My contents in the billfold were totally returned in including a large amount of cash. I was in disbelief of my experience and the attitude of ur customer care personnel was very caring in the return of my billfold. Sometimes we lose focus on the honesty and trustworthy of people. Ur staff is truly the epitome of honesty. Also my passport was found and sent to me yesterday another example of the special people I have on ur staff. Thank u for a very enjoyable trip.

Thank you so much for your hard work and effort in finding my laptop! I am deeply grateful!

I have been so ver pleased and releived at the quick, thorough and prompt response to my call about missing items. I understand that they are being prepared for shipment for tomorrow. That means so much to me, not just because of the monetary value of the items, but couple of the items also have sentimental value! THANKS SO MUCH! James

This was an incredible recovery. It was so trustworthy of the Celebrity staff to return my jewelry. After 5 months of reporting my incident of leaving these cases in our room, every piece was in tact. Thank you!!!!

Thank you

Thank you for your efficient, effective service.

I'm so amazed how this worked out for me. I thought my item wouldn't be found and receiving an email stating they found my wallet was a blessing. So thankful

Just wanted to let you know how simple and re-assuring the lost and found process was. Thank you for helping me get my driver's license back.

Amazing job United! Thank you guys for being me back my belongings. Thank you!

I was not happy initially when I could not talk to a real person on my Credit Card but Electronically you handed it so well, Most important thing is Communication, Communication Communication in a timely manner. You did that and Between leaving the Card on Tuesday I will have back in my hand tomorrow, Thursday is very good. Thank you Pat

Thank you so much for answering my calls and letting me know the updates on helping me get my iPad back. Most appreciated. Thank you!

Thank you!

Thank you United and Chargerback for your coordinated efforts to locate and return my daughter’s most treasured, invaluable stuffed teddy bear. Gives us a whole new meaning of United!

Good job,thanks

Excellent and fast service. Great crew.

It was like “Home Alone” only I didn’t forget my child, but a load of laundry in the dryer, about $200.00 worth.. I’ve never forgotten anything before and was so sad thinking I had probably lost them for good. I can’t Thank the really nice Security Gentleman for answering my call and really looking for me. Mahalo, & I am forever grateful. Hope to be back in Paradise soon. Till then, Aloha!

Thank you for this service. Losing a personal item like a cellphone can be a stressful event.

United is absolutely wonderful. Thank you for finding my iPad, and sending it back. Looking forward to receive it soon. You people are awesome!

Thank you. I appreciate your follow up. I only wish the United Newark Lounge at C76 had allowed me to look for my passport. It might have saved my vacation.

The people at Sanford Orlando air port were so nice and helpful in finding my lost wallet. TEN STAR'S !!!

This was the BEST service ever - I cannot express this enough!! The lady who worked at 8am on Friday, 8/2 deserves a raise, a promotion, a party, a designer bag!! She helped me get my wallet back that I desperately needed for a business trip in another state. Thanks a million!!

Thank you for the return of my Fire tablet. It is much appreciated.

I don’t know the condition of the bag because I just paid to have it sent back to Hawaii for me however, I am amazed at how efficient the Lost and Found system is I was able to file a report with the minutes of losing the bag and few days later my bag showed up in San Luis Obispo Lost Bag in San Diego so I’m sure that all the employees that took part in returning our bag I want to thank them for their honesty and their caring and I want to think abstract for their outstanding Morealle fiber

just received my laptop thank you for getting it back to me

I am SO glad that you found it. I look forward to getting it back

Employee was very friendly in explaining the process, she followed up to make sure lost items were recovered

While rushing to make a connecting flight on a very chaotic night at Charlotte Airport, we accidentally left a bag in a bin at TSA. By the time we realized it, we were ready on the plane. The bag contained expensive electronics, personal items, and important papers. I reported the loss as soon as possible. Charlotte authorities quickly notified me that the item had been located and I paid for its return via FedEx. The bag arrived today and we were thrilled that all of our property was there. I cannot express how much I appreciate the assistance we received and the honesty a.d integrity of the agents at TSA and the employees at lost and found at the Charlotte Airport. Thank you, thank you, thank you. It is so refreshing to know that there are good people out there who truly care about others. Sincerely, The Macejko Family

Thank you so much for your professional

Wow! Thank you sooo much. I did not think that I would recover it. AA is great!

I appreciate the emails sent to me keeping me updated on my lost iPad,!!

Your lost and found department is awesome! The response was quick and it was an easy process. Thanks for all of your help getting my item back safely.

thank you!

Thanks to the honest people who found my phone, the employees at American Aitlines who located and mailed it. I am so fortunate that my phone was returned to me in just 4 days.

Got my package today. Thank you so much for your service. It was well worth the cost and done in a timely manner. Good job!

Thank you, great service!

Thank you so much for your efforts in getting my bag returned to me ! It contains all my important cards & car fob. MLE

thank you to all the amazing humans for putting in all their hard work to help find my personal belongings, it means the world to me!

An absolutely seamless and easy process!! Thank you!!

Thank you so much for locating and sending my tablet back to me. I don't how i lost it or where it was lost, but that somebody found it and was ethical enough to report it, and for united to ensure it was sent back to me. Thank you thank you thank you.

I had almost given up on seeing my camera again, but I got a call from the nicest woman who was full of jokes to let me know that my item had been found. I paid for the shipping and got my camera back the very next day. It made my whole month - thank you so much to everyone involved.

Thank you for returning her passport. I really appreciate it.

Mike in the Albany NY station was amazing. I don’t know whether I would have ever got my iPad back without him.

Thank you Bellagio lost and found ! I left a dress there. Called on Monday and had it delivered to my home on Friday! That’s why we always stay at the Bellagio. Exceptional service and great employees. Thanks to Asia (security) , Rainey and (I believe) Nathan for assisting !

Thank you for finding and shipping my iPad so quickly.

Received my things. Thank you so much for the work and care in finding my lost items.

Thanks for your assistance.You have been very helpful.

Thank you so much for such a fast response to my left behind Bible. Lots of yers of reading and study in there that a new replacement Bible could never cover. Bless y’all!

I was so happy and grateful you guys found my daughters Ipad...I will always fly with United Airlines!!!! Honestly and reliable

Greg in Baggage Claim in Cleveland is an exemplary person. There are not enough people in the world like him. I left my wallet somewhere in the airport and he went above and beyond to contact me and get it to me by FedEx overnight. His integrity and honesty is so appreciated and I thought you should know. You are lucky to have him!!!! Thanks so much!

I wanted to give praise to y’all! My daughter lost her phone while traveling thru SeaTac. I submitted a request on Friday night that it was missing and I received an update on Tuesday morning that it had been located. I fully expected it to not be found. The whole process to submit info was quick and easy. Thank you so much for locating it and mailing it.

I absolutely LOVE the agent I spoke with about my lost passport!!! So nice and friendly with her New Jersey accent!!! Love flying United airlines!!!

Thank you, thank you, thank you!!! We were on our way home from a once-in-a-lifetime trip and I would have lost all of my photos, plus my favorite purse. I appreciate whoever it was that returned my bag quickly and got it sent to me. Thank you again!!!

Thanks so much. Your platform made it so easy for me to retrieve my belongings. I hope it was as simple for the hotel to ship as well. Big thanks to the Fountainebleau Hotel Las Vegas and to Chargerback!

Thanks so much for the wonderful service you provided me with! I am speechless! Thanks!

I thought l would not see this shirt again. Thank you for finding it and sending it back

The hotel staff and charge. Back were awesome. I received my lost items in 5 days and had everything returned! Thank you so much!!!

Thank you for the quick response and I will let you know when I receive the package

I think there’s not much more your service can provide! It was most excellent! Maybe lower shipping rates? How ever! You all kick Ass!

Excalibur very prompt in recovering and mailing material that is left behind by their customer.

I thought it was a scam - but thank you I have gotten my item back in which I left on American Airline.

The staff at residence Inn was quick to respond and follow up

So very grateful you found my daughter's camera - thank you, thank you!!

You guys were amazing. Y'all found our item when we thought we left it at the airport and followed up to let us know. I didn't even think of calling the airline. Thank you so much. We are a family of poor means and the camera was donated to my kid. We would not have been able to replace it. THANK YOU!

I was very impressed with the quick response my lost and found form. Obviously when you've lost your critical documents it's very upsetting. I heard from you the very next morning! ALL of my lost items were returned and I am very thankful!

Wow, that was an amazing experience. I’m so thankful that you found my lost item. The entire process was very smooth!!

The person who help me with a wedding ring I left in my room was extremely helpful

So nice and happy to help! Great communication and the process was so quick and easy

I was surprised and delighted to get your email that you had found my device and proactively reached out. Its is a big deal. I didn't even try to find my kindle because in the past and with other airlines it has been so painful. A great improvement for customers. Every airline, hotel, and driving service should adopt this. Thank You. Use this quote if it is helpful Dan

I’m so happy to have my lost IPad found and returned to me!!! Thank you

The most efficient and best experience I have ever had. Thank you!

WOW. I have never had faster and more efficient service in my life from an airline. American Airlines forever!!!!!!!

Very speedy response to my claim. Like the feature of posing a picture of the lost item.

this feels like a scam, since i had no choice and you basically kept MY stuff that TSA took without my approval or knowledge. horrible experience

Thank you very much for finding my lost item. I very much appreciate the hard work and diligence from the WestJet team to locate my item and it’s in the process of being returned to me! Thanks again !!

I am so happy that Alaska Airlines found our kindle. I thought it was totally lost, but with the diligence of Alaska Airlines staff they found it. That is no easy task. THANK YOU SO MUCH!!!

Chad at Omni ChampionsGate is incredible! He was quick to respond to my inquiry and was easily communicating with me and was able to quickly find my list items. Cannot thank him enough for his honesty and professionalism.

Thank you

Thank you!! So happy to get my item back!

My lost passport arrived at my home exactly when I expected. Thank you so much for a terrific experience!

I can believe it! I feel so blessed and so excited. This is a great service from the lost and found service. It is just beautiful. I lost my phone and never thought I could find it again, but lo and behold I have it headed to my home. Thank you

Thank You SO Much!!! We really appreciate that you have this lost and found system and so appreciate you finding not only the one stuffed animal reported, but another stow away! Your service is amazing and on top of a magical visit to the Grand Canyon, we are so impressed with this level of customer service. Thanks again!

thank you for getting this pouch back to me, won't forget it and be 100% more careful, Good Job

Merci pour votre réactivité.

Tony is awesome! He stayed with me every step of the way in recovering my lost item. Thank you for your help and I wish him the best!

I am extremely pleased with the service I received from Ms. Williams in Security. I received my items in a very timely manner.

Thank you so very much for finding my items I had given up hope of getting them back. I really really appreciate everything you have done. We will see you soon.

Thank you

Received my lost item today!!!!!! All is there and arrived in great shape. Thank you so very much!!!!! . Thank you to Our room steward Mariner of the Seas cabin 9643. May 6 2024 sailing from Galveston !! Please acknowledge him and my greatfulness!!!

Thank you so much for your help and frequent contact!

Excellent and very fast service. Great communication. Thank you!

our bag was delivered in 2 days. The woman we worked with, unfortunately I didn't get her name, was extremely helpful and kind. Thank you and please thank her for me.

I received the misplaced iPad. Thank you very much, and particular thanks to the United Airlines lost and found people for their diligent work.

Thank you for everything. I was not too worried as it is an old wallet and I have my id and major credit cards stores in my cell phone, but I am thankful it was found!

By far the best customer service. I appreciate your quick responses and getting me my item. Even though it is just being shipped the process took less than 24 hrs. The young lady I spoke to, I appreciate you.

it is already a magic that the lost can be found

I'm elated that my computer was found and sent on its way back to me so quickly. That's great customer service!

What great service from everybody I want to thank you all

Thank you for sending my items that I left behind. I received them promptly and the process was very smooth.

Everything is and was what was expected . Nothing but the best from this company . Thank you !

Thanks for responsiveness. The App has worked really well, in securing my lost item!

Thanks so much for the quick response to my lost item what a great person you have working on the weekends

Thank you so much! Really appreciate all that was done by everyone. It takes a village.

Very impressed at how he all handled the passport that our daughter left behind.. Very professional, and this speaks well to American Airlines.

I work with Curtis at the hotel he was very helpful and kind!

I appreciate how your team worked effectively, diligently, and professionally to find my watch!

Thank you! When I realized that I had left behind my Boox Palma e-reader on the plane, I gave up hope of getting it back. So, to get an email out of the blue offering to send it back to me was a huge surprise, and a very welcome one! Thank you!!

Your site is AWESOME!!!! So easy to use! Thanks Aimee

We are so grateful that you found these very expensive prescription sunglasses and took the time and care to get them back to us!! Thank you.

It was an amazing experience! I spoke with a woman in the lost and found area at the Charlotte NC airport today about an item that got misplaced when I went through the area where the passengers have to put their carry on items in the tubs and they go through the scanner. I flew from Charlotte to Phoenix this morning. The item was my monitor for my pace maker so of course I was upset when I got home and it wasn’t in my bag! Anyway! The woman I spoke with (and I wish I knew her name) was exceedingly kind and really went that extra mile and found my monitor! She then arranged for it to be shipped to me! You can imagine my relief! I am so impressed with the service and attention I received. I want to thank you for your wonderful kindness and excellent service! Nice to know there are still such nice people in this world! Excellent customer service!

Merci beaucoup d'avoir retrouvé mon téléphone.

Your customer service has been incredibly efficient.I did not report the loss of my reader book thinking that was lost at the gate in Chicago. You found it. Found my name inside, Finding my name in the passengers list. Finding the email address of the booking person. This is what we call "Customer Service". Incredible. Congratulations and thank you.

I want to give my thanks to the cleaning crew on finding my MagSafe wallet and Fernanda who was quite pleasant to talk with on setting up the return. Great customer service!

You all were very helpful. Thanks you.

I literally can’t thank you enough for the return of my ring which was my 50th birthday present from my late husband. Everyone in your department was very generous with their time as I was checking in with them several times a day for the three days prior to my leaving to come home. The day I left I filled out your QR code form and made my peace with never seeing my ring again. When I got your email I was speechless. When the package arrived and it indeed was my ring I gave a prayer of thankfulness and gratitude for people who care. Thank you again and I will miss The Mirage as I’ve stayed with you for many years. Heather

Thank you so much for returning my Kindle Fire!!!! I’m so happy to have it back!!!

United Airlines - via the team in Portland Oregon - provided outstanding customer service.

Thank you for all your efforts in returning my items. I truly appreciate it. Teddie

Thanks for returning lost item promtly.

Thank you very much for your swift handling of my lost bag claim. I do appreciate that it was found rather quickly

I am very impressed with how quickly my item was found and how efficient the process was to have it sent back to me. I honestly thought it was gone for good!

Finding and returning my lost item is a really big deal to me. I know it’s time consuming and difficult. Your efforts show a real commitment to doing what’s right and to great customer service. I’m very grateful and I thank you so much.

Thank you so much for reaching out to return my item. I feel big bbn or small the care you took to let me know I left something behind speaks volumes. Honesty and Loyalty still mean alot to me. You are amazing. Sincerely, Linda Long

We left our iPad in the boarding area at Dulles Airport. We notified UA lost and found as soon as we could. We really didn’t think we would ever see it again, but about 3 weeks later we get a message that it was found. For a nominal fee our iPad was returned safe and sound. Thenk you soooo much UA!

Thank you very much we are delighted to get the Nintendo back you all have been great Henry

Thank you so much for your prompt response. You have demonstrated what true service really is! THANK YOU, THANK YOU, THANK YOU!

Great service to return an item so quickly.

Thank you so much for all your work in locating my ipad succesfullly. Really appreciate that I can reunite with my item. Thank you!!!

Thank you for the help and service to find my lost phone, I didn't think I would get it back, but your employee was excellent and a pleasure to talk to. Great Job!!

Wonderful service! I honestly thought my computer was gone and was exceedingly upset with myself for losing it to begin with. But your team came through and gave me a fantastic B Day present by finding it. I wish I could send the honest person that found it and handed it in a little thank you gift. Not sure if that is allowed?

Très bon service

Thank you for finding and shipping my kindle!

Very nice service I drop my wallet in plane and they call in morning and process everything I am getting all my cards and money

I loved Connie at Charlotte Airport.

Dear AA, Thank You so much for finding my lost items. I really appreciate it.

Excellent service. Arrived safe and sound. Thank you

Just received my two hair dryers today. Thank you so much for this service. Please thank the cleaning crew for turning them in to lost&found. Appreciate that so much!

Thank you for returning my lost wallet! I really appreciate how quickly this was resolved.

Dollywood is Awsome. I lost my phone I. The park and they found it. Contacted me and sent it to me. Very pleased

Jeramy was so helpful and found our lost item. And within 5 minutes, he had our item in hand and began the shipping process. Thanks so much!!

Your help was incredibly fast and efficient!

Kings Island you are the best. I did not think it was possible to find those keys. Thank you for all the effort you put into finding them. This is very appreciated!

Thank you so much for your help! I got my lost cell phone back.

Thank you very much You guys are great

Thank you for making the list and found process so efficient. You found my iPad so quickly and offered a seamless shipping option that was quickly expedited. My experience so far has been very positive and beyond expectation. Job well done!

Thank you for finding my tablots I am patiently waiting for there return and greatly appreciated your quick response.

Thank you for finding my CPAP, calling me and getting it shipped for overnight delivery!

Oh my goodness!!! I am beyond surprised and elated that you found my laptop on your plane, before it even left PHX where I landed, despite the fact that it took me 6 hours to know I had left it there. You found it in 4 days AND it arrived here on the 6th 5th day. I am grateful and very impressed in this era of inefficiency and questionable values. May all who had a part in this be renewed by this Solstice time.

I can't thank you enough for the exceptional service in locating my kindle and returning it to me so quickly.

I am writing to say THANK YOU for taking the time and effort to find my phone. It isn't an expensive phone but, it does have a lot of information and pictures that couldn't be replaced. Please pass my gratitude to the person(s) who put in the effort to find it go me. We went on to have a wonderful time at the park. We enjoyed our time there, a once in a lifetime for the wife and I, hopefully the granddaughter will have a chance to visit again. Again, Thank you VERY MUCH. James C.

Thanks for your help in recovering my lost items

Received my laptop today. Thank you for finding my laptop and sending it to me. I am very thankful for finding my laptop and sending it to my home so quickly. Excellent work. Charles J. T.

What an excellent service. Thank you

Lost article received. Thank you

Many thanks for kind courtesy and assistance in getting my 'leash' returned !!!

Impressive service and response.Thank you.

Sir I want to say a big Thank you for your communication with me throughout this search and process I was so relieved when the email was sent that you found my Ipad you guys are Awesome. Alicia B. H.

Thank you for the information and update

I can be thankful enough to Ms Barbara who called me regarding my lost item. I wasn’t able to make a payment the first time so she sent me the link afterni explaines her my situation. She was extremely kind to call me for second time to notify my payment was received and that my lost item was being mailed. Thank You Ms Barbara. You are a great and kind employee.

Peggy Hughes, the Operations manager in Spokane, WA (GEG), was wonderful to call me that my item had been located. She went above and beyond duty! As a Global Services for Life member, I'm glad to recognize your outstanding employee.

Excellent

I had lost my wallet while traveling back overseas and I have to say this process has been amazing from the Charolette-Douglas Airport staff and the Charlotte PD officers that help retrace my steps. The process was fairly quick at the moment I reported my wallet missing to when airport lost and found recovered it took 48hrs max. The Chargerback was able to provide me all the details based on the description of what I lost to match what was found, and expedited shipping arrangements to get it back as soon as possible. Receiving tracking number of the shipment was a bonus. The only negative thing I have to say is that they do not ship to APO/FPO/PSC locations which mainly because of the carrier (FedEx) that company uses. I think because of the amount of military personnel that travel in and out of that airport, accommodated shipping options to an APO address should be available to avoid any additional delays of receiving your my property back. All in all, great experience from start with the filing of the claim. It took 5 days from recovery to delivery of my property. In my opinion, that's pretty damn good.

Thanks so much for quickly finding and shipping my iPad. I know that a number of your employees were probably involved, so I will be making donations to their respective unions. Once again, thank you so much!

Thank you so much for finding this notebook. Your communication was excellent on letting me know the status. I love the great communication and caring!

A bit of background on the lost tablet. I sent this earlier but wasn't sure if it went to the right desk. Last April when we went to England we left my wife's tablet on the plane but didn't notice it missing until we arrived at Gay's brother's place. I reported it lost to Air Canada and although we got feed back we were not hopeful we would get it back. Today (June 10th) we went to the Bell Store near Ottawa, for a new tablet and just as we were signing the contract I got an email from Air Canada...you guessed it, you found the old tablet and were sending it to me via FedEx. I have to go now...and buy a lottery ticket. (Hope to see you soon in Business Class) Thank you for the great service. Regards, Phil W.

Thanks for all your help!

Cathy or Kathy (not sure spelling)in Lost and found was great ! She was very helpfull and efficient finding my lost product that I left behind ..I did what she asked and the ppl in that department (shiping and handling) sent my package out quickly ..vary happy with the costomer service I git regarding this matter ..thank you Kathy !

Wonderful service sending my lost phone to me

Thank you United Airlines and everyone that helped to return my purse to me. I honestly did not think the outcome of this situation was going to be a positive one and the fact that not only was it returned to me in 2 days, my wallet and everything else was still in there. My faith in this world has been renewed. I sincerely appreciate the efforts that were made to make sure my purse was returned. Thank you thank you thank you!!! :)

Thank you so much to everyone who worked so hard to get my purse and phone back to me. I lost it in the Tampa Airport June 7th. Bless the honest person who gave it to an Avelo employee, to the Airport Police, and Lost and Found who sent it back to me. A special thanks to Officer Patrick who was kind enough to call me and let me know it had been found. We had taken my grand children to Treasure Island. For their 1st trip to the beach. All the pictures were on my phone. Thank you so much for helping me preserve those precious memories!

I appreciate your help.

I'm very happy you have contacted me about my lost e-reader. I hadn't expected to get it back after I'd incidently left it in a United Airlines airplane. Thank you!

Hi. I wanted to send a special thanks to Terri at the front desk/customer service - she went above and beyond to give me hope with my lost wedding rings. Her helps was immediate and she greatly reduced my anxiety and worry. I cannot thank her enough and tell you how lucky you are to have her. She is one of a kind! I also want to thank Paul over the security dept. He was also exceptional with taking charge and resolving the issue when my mom and I needed more help. All of your staff are positive, upbeat and caring. A truly great example! . Terri and Paul - thank you for great care and focused customer service. You are gems!

I’m looking forward to receiving my laptop. Thank you!!

You did a great job! Thank you so much! We really appreciate it!

We really appreciate your help and honesty Thanks

THANK YOU SO MUCH FOR FINDING MY PHONE. I KNOW A LOT OF PEOPLE WERE PROBABLY INVOLVED SO THANK YOU TO EVERYONE. I AM TRULY HAPPY!!!

I received my missing items 2 days ago! I will fill out the survey email I received from you a week ago. Can you tell me where you located my missing items. I believed I lost the items in London Heath Row? Did they get left on my United flight back to New York or in the Airport security check when flying home to Roanoke? Your time and expertise are very much appreciated! Your team and United are great!

Thank you! Thank you! Thank you! You folks found my iPad! I waited after trying for days to give edits to what might help finding it again on this window portal. Gave up and bought a new iPad (that is now going back to Costco!) and I was startled with disbelief when you sent me an email on Monday informing me my that iPad was found in Houston of all places!!! I thought I lost it at O'hare in Chicago! In any case, my deepest gratitude for the service you provide to us as patrons. Kind regards, Mike McGreevy

The Amtrak employees at BAL were great. Very helpful. The information from Smteak online was great. Website had a few glitches but you get a 5/5

The staff at MGM Grand Hotel called and found my expensive dress shirts and said they shipped them all in 1 day!! Thank you so much!!

I left my laptop at at the airport and American Airlines personnel were able to find it and ship it to my home. So grateful for this. Keep up the good work.

Thank you so much for your kind understandings attitude in attending to retrieve and return my left items. Sandy

Customer Service Lost and Found agent AL was very helpful. ID's my iPad and shipped it out same day. He's amazing!!!

Great service, I am amazed that my daughter recovered her IPhone. Thank you so so so much.

Thank you so much for finding and letting us know you found our daughter’s wallet. We were frantic and your swift response was a Godsend. Thank you!!

Thank you for being prompt and proactive about the item that we’ve lost during our Dollywood stay. I appreciate the fast service and also being helpful to find our item. Thank you guys! Y’all deserve a raise! Kudos and stay awesome!

Thanks for getting our camera lens back to us so quickly!

Thank you so much for retrieving my lost item. It was a very easy process to enter the information online but I never thought I would have gotten the item back so fast. Thank you again to everyone.

Amazing! I never expected to see my package again so am thrilled that you found it. Thanks ever so much. I am very impressed with the quality customer service. Good job, American!

Thanks so much for returning my lost iPad, your efforts are really appreciated- thank you

Lost my phone. Andre at lost and found was awesome in helping me. Give that man a raise!

Thank you, thank you!!! I had just received my green card that is in my wallet. I left it on the counter yesterday and today it is on its way back to me. Very efficient and great transparency and communication. A++++++

Grasias por su ayuda ce los agradezco

Thank you so much to the honest people that found my license and took the time to turn it in. Great Job American Airlines

Thank you so much for returning my wallet.

I just wanted to say thank you. My friend left her diamond earrings in our room and within a few hours, I was informed they were found and being shipped. Thank you! And thank you for an amazing experience while we were in Vegas. We truly could not have been happier with our stay with you.

Thank you for your prompt response, it’s truly appreciated!

Thank you for making this a priority. My cell phone is my life line and for your team to find it within a timely manner speaks great value to me. The honesty of someone turning it in is wonderfully appreciated.

Thank you very much for your very prompt efforts and for finding my lost golf shoes. They were brand new and very expensive. I am very happy that you found them.

United Airlines is a world class company! What a great surprise two days ago when you notified me that you located my missing items! I have flown United internationally while working for GE Internationally automation control systems over a 40 year period. What a relief for me and my wife when we got your email! Is it possible for United to look back at my United records and tell me how many Air miles I have on United??? Thanks a million to your team for finding my items! We can sleep well again thanks to your teams efforts!

Thank you so much for the responsible and quick feedback (that you found something as important as someone’s wallet). Wish I could have retrieved it in Pittsburgh but happy that it was found and I only had to wait a day to discover you found it vs having to rush and get a new ID and cards, etc.

Thank you.. it was pretty quick. Hopefully they send it out to us

Thank you for finding and returning my toiletry bag. I appreciate more than you can ever imagine!

Thank you for the update.

I just want to thank you very much for sending my watch back to me !

Great service!

I appreciate the honesty and phone call from Inn at the Cove notifying they found my watch. The process to have it shipped to me was quick and very smooth. Thank you

Thank you so much for going above and beyond to find my moms suitcase. Jennifer was fantastic. Thank you again

The lost and found service provides a remarkable service to United customers.

I have received my luggage already. Thank you

Thank you. Appreciate your update.

Thank you very much for returning my license to me

Thanks to the team who helped me with my lost items. Theh offered me suggestions to help me find my airpods. I am truly grateful of how accommodating and friendly the staffs were.

Thank you so much to the staff member who found my wallet with all of my credit cards. I truly appreciate the integrity of this individual who turned in my wallet to their manager. The manager was especially informative and assured the delivery of my property. Thank you so much to the staff for their honesty and support. United rocks in Ft Lauderdale!

James and Collin in Airport Ops were beyond professional, helpful, understanding and kind. We cannot speak highly enough for both of them.

got my phone back quickly.

Thank you so much for recovering my backpack! Service and shipping were great.

I am SO THANKFUL THAT U FOUND MY PHONE!

I received my package this morning. Thank you for your efforts. Mahalo

So incredibly kind, professional, and knowledgeable. I'm so grateful!

I was so pleased to know my items were found and return with kindness and immediate delivery of professional personnel who called and led me to know it was being delivered. So happy land grateful. Thank you

I am so thankful you were able to find my iPhone!! Job well done!! I look forward to your next email.

I am thankful that your Lost and Found Solutions works with United Airlines to return missing and/or lost items. I did not realize until we had cleared security that I did not have my cell phone. Through process of elimination we contacted the hotel where we spent the night and out Uber ride to the airport. Both confirmed they did not find a missing cell phone which meant it had to be at the airport. I planned to contact United Lost and Found at DIA this morning and was thrilled when I read your email that you had my phone and could ship it to me! Thank you so much for contacting me so quickly. At least I know my phone is secured and being sent quickly to my address. You fill an important niche of work for United as I am sure there are missing and lost items left regularly!!! Thank you again.

What an amazing experience with United’s flight crew and list items! I left my Sonos earphones on the plane. Amanda from the flight crew called about them just after I left the airport. She instructed me how to retrieve my earphones and I was called the next day by the kindest person who walked me through how to have my item mailed. Thank you to these amazing United employees!

Thank you very much, have received my bracelet and the service was very good then again

I appreciate the time and the effort for finding my glasses. Thank you!!

have not gotten my item yet but very thankful it was found and the communication regarding it

I never thought I'd ever see this phone again and to get it back so promptly! Your system works. Thank you!!

We received the package!

I am so grateful that I got my backpack back. Chicago PD WAS really helpful asking phone calls. It is really confusing who to contact . Again thank you for all your help and returning my bag!!!!

I am very impressed by efficiency of your lost and found service. Thank you so much.

Got my stuff back promptly and in perfect condition! Thank you

Universal's lost and found as well as the employees from the Mummy Ride work to find my cell phone that was lost during the ride on Saturday. Thank you for getting it returned to me.

Thank you! I am beyond surprised and pleased that my Kindle has been located. This is returning my faith in humanity! Your office has been diligent in providing information with followup to keep me informed of the status of the claim. I can not thank you enough. I look forward to receiving this by Fed Ex in the near future. Again, my heartfelt thank you!!

Just when I lost hope (a week after having returned to Europe), I got a different e-mail (that my jacket was actually found) and then it was shipped very quickly back to me (with EVERYTHING in the pockets - which was quite valuable...), so THANK YOU VERY MUCH!!!

Amazing ability to track us down and return my iPad! Thank you! The honesty of your employees is a great value!!

I received the best service possible. A representative helped me fill in the claim form and my passport was found promptly, saving me much aggravation.

Great service!

The Air Canada Concierge who intervened on my behalf solved this within an hour. Sal from AC Lost and Found in Toronto called me and once he had the description he found the lost airpods in 5 minutes, and within another 5 minutes I paid FEDEX to have them returned.

Thank you so much!! Made my day , week ! Love to know where they found it

Excellent Service. Wonderful. Thank you for your time.

Thanks so much for shipping my phone back! I was LOST without it

My partner left an iPad on the plane and didn’t even realized it till 11 days later. We filled for a lost item report without much expectation. Who knew I will have my iPad FedEx three days later! It was an awesome! Thank you for those hard working agents behind the scene, to get get our stuff reunited back with some real forgetful people like us! Thank you so very much!

United airlines provide Excellent service ,thank you very much!

very nice service!

The process went like clockwork. Lost my phone at ORD, and thought never to see it again. Still, I locked the phone remotely and left my home number. By the time I returned home, I had a message from American Airlines saying it had been turned in. I filled out the claim form and just a few days later I have my phone in hand. Great job on this recovery, and you have my thanks.

Speaking with Yvonne was an absolute pleasure. She was courteous, friendly, and extremely professional. Her follow-up to me me was quick and helped me dispel any fear I had that my bag would not be returned. Thank you!

Thank you very much for your quick response.

Both United representatives were amazingly helpful in tracking my lost bag & having it shipped home to me safely. Thank you & you are so appreciated :)

Thank you so much for finding my Kindle and shipping it to me!! Such an efficient process.

I’m so pleased my item was found. It would be helpful if there was a phone number available so you could speak with someone, but I do really appreciate the service provided.

so grateful that you found my racket and appreciate the quick follow up!! Thank YOU!!

Thank you so much for looking for my Kindle and finding it. Thank you for your service.

Very good services. Thanks a lot!

I just received my package thank you so much

I am amazed, thank you! I really appreciate you returning my wife’s iPad.

I appreciate your very efficient system for returning my lost items. Thank you. Dave Tagge

AA is the BEST! Somehow they found my IPAD. Not sure if I left it at the gate in Miami or on the plane. I filed a report and they kept me informed all week, Then they found it and are sending to me FedX. Great customer service!!!! Thank you so much. This is the only item I’ve ever lost so I’m most appreciative.

I just wanted to thank you for the great service you provided in finding and returning the headset I forgot in the plane. It actually got home in Switzerland before I did. Great service, thanks a lot

Thank you so much for expediting this!!

I received my IPad today and I have to say how impressed I am with your recover efforts to get it back to me. I want to thank you so much for getting it back so fast, I use my iPad everyday and was not looking forward to purchasing another one since they are so expensive so THANK YOU SO MUCH!

Excellent process for returning lost items. Thank you for your efficiency.

Compliments the excellent service of Hilton Boston Logan Airport!

I cannot thank you enough for your quick response and for getting my credit card back to me. You have renewed my faith in people and I will be sure to recommend your fine establishment to my friends and acquaintances. Thank you again!!!

Thank you for responding so quickly

Thank you for finding my lost item. I wasn't very optimistic that it would be located but you did it!

We are extremely happy that your staff found our missing items. Thank you sooooo much.

THANKYOU! I was sure my camera was gone forever. I’m so grateful that someone turned it in and you shipped it to my home! Traveling can be so hectic and it turns out easier to lose something in the process. THANKS AGAIN !

thanks for your service

Fantastic response time!!!! Thank you so much for finding my wallet and getting back to me within 30 minutes of submitting my L&F request. Thanks again!!

All went well. Thank you for helping me recoup my electronics pouch.

Wow! How did you ever find my "tiny" Sonos player with all the traffic you contend with every single day. This is just another reason why my family always travels Alaska Airlines. Thank you, thank you!

I want to personally thank Enrique Hernandez I lost an article on my recent stay, he went to the room, found it and started the process to return. First class THANKS!!

Amazing service - so appreciative of the communication and results!

Thank you! thank you! Thank you!

I can’t tell you how happy I am that you found my iPad and I congratulate you on your diligence in making this happen I am forever grateful thank you so very much

Thank you so much for finding my Kindle. I did not put in a lost and found request because I just figured it was gone! thanks so much!!

Thanks a lot for thee swift response and smooth procedure to identify and return my laptop. I am very much happy to get back my laptop so hazzle free.

American Airlines is the greatest Airline in the entire world I am so grateful to be a part of the aa family . I will shout it all over the world Thank you so much

The package arrived. Thank you so much for all the effort on your part to get my mom’s bracelet back! You’re great!

Just to say, I was blown away by the recovery of my iphone through your lost and found services. The process wasn't easy, but it actually worked! Given all the cynicism about airline service, I have to say thank yoj, great job.

Awesome job! Thanks for getting this back quickly.

Michael at Amtrak Lost and Found in Albany, NY gave me friendly and great service to get my backpack returned to me. Likewise the conductor of train 48 out of Rochester to NYC on May 07 facilitated getting my backpack returned to Albany after I had left it on the part of the train that went to Boston from Albany. Thank you all including the man that ran the food car on that train and found my backpack. There were 6 of us together on that trip to NYC from Rochester and we had a great time taking the train for the first time ( for most of us.) Thanks again to all.

I received my bracelet. Thank you.

Excellent service. Received our lost mobile phone before the said time and before our flight back to the UK. Thank you

Very efficient, thks

Thank you very much! Though it was lost forever will be very happy to have it back

Was great and speedy with helping finding lost property I was well appreciative of this.Mahalo!

Very thankful for returning our left behind item! I appreciated the phone call from your representative as I didn't see the first email about my inquiry!!! Thank you!

Thank you for your quick response.. Good job!

I was afraid my iPad was stolen after I accidentally left it on an international flight. I tracked it (Find My) going to Miami then Brazil. But AA found it!!! Really appreciate the effort.

Thanks for having my phone and shipping it back to me. I lost it on a plane while leaving the country. i was out of contact possibilities for almost three weeks (hard to believe, I know). When returning to the states I was able to check my email and got your messages that you had my phone. Thanks! Richard

Thank you so much for locating my lost item and sending it back very promptly. Your customer service is much appreciated

Thank You Much for the return

Thank you so much for finding my fitted custom suit I left behind on my flight. You are life savers!

Thank You, very much for following through, keeping me informed - and finding my Kindle so it could be sent back to me. It arrived today in perfect condition. Again, thank you for putting time and attention on this matter. I am very impressed.

Thanks so much. Your Lost & Found app was easy to use, your email+text alerts were helpful, and your FedEx shipment item return process for my forgotten iPad that WestJet found was quick & easy and reasonably priced. Wow! Very well done. Thanks.

Thank you guys for finding my wallet . I have had this for 20 years and it was a gift from my brother in law . Well done and thanks again

I am so very grateful for recovering my 65 year old ring. It was a very special gift from my mom and dad. Thank you so very much.

I am so grateful for your “lost and found” service. My ring has 65 years of sentimental value from my parent’s 8th grade graduation gift. Thank you so very much!

Thankyou very much for your commitment to search for my ring. I was so happy to receive yesterday’s note that my 65 year old ring has been found.

Thank you so much for contacting me with my lost wallet. I really do appreciate it.

Andre provided exceptional service! This was a difficult case and he came through. Andre was professional, courteous and didn't give up looking for my list items.

Thank you, thank you! I am thrilled to hear my iPad is on its way back to me!!

Thank you sooo much. Everyone along the way was professional and sincerely tried to help…thank you!!!

Looking forward to receiving my package.

Jerry was a great help in finding a lost cable and getting me through the process of return. I can't thank him enough.

Maria in the baggage department for United Airlines at the Reno airport was SOOO AMAZING and sooo helpful and so kind. She was efficient and helpful and very compassionate for my missing item. So so grateful for her and her help. Thank you again, Maria !!! Hannah G/P

I have received the jacket. THANKS GOOD WORK! JTT

I am pleased with the timely response and result . My missing luggage was found and returned to me . Thank you so very much.

Great response, great service. Fast and seamless. Thank you for your help. We really appreciate it.

Package received today. Thanks so much!

You all have been such a pleasure in assisting me in finding my iPad. Communication was great by email and keeping me up-to-date with all the updates. Thank you for your help. Great job.

I am delighted to inform you that I have received my iPad. I am extremely grateful for the efficiency and speed of your team's service. Your trustworthiness and the commendable work at Denver Airport are greatly appreciated. Thank you for making this experience a positive one. Best regards,

Items was recovered within 5 minutes 10 out of 10

I would like to express my sincere appreciation for the diligence in locating my jacket. I would like to thank Stacy in her assistance in expediting the return of my jacket. Thank you. Sincerely, Kathleen P.

Thank you so much for recovering my kindle, well done for both great communication and customer.

We left Silver Legacy on Tuesday and it was delivered Monday.. it is nice to know the employees at Silver legacy are honest. Rochelle, cleaning person kept the phone in her pocket until someone called for the missing phone. Then turned it in to security. At which point we made contact with security to request the return of the phone. Thank you!

Thank you for the quick response and finding the dental devise. It is really appreciated.

I LOVE AA! I left my wallet with cards and ID in then!! The WORST feeling. AA communicated with me along the process…And they didn’t give up looking! It was found within 24 hours of reporting it missing. Thank you!!

Really appreciate your due diligence.

Estoy super agradecida pude recuperar mi bolso donde tenía todos mis documentos muchas gracias y felicidades por su buena labor de verdad nunca pensé en recuperar mis cosas fue súper rápido y súper agradecida Dios los bendiga

Thank you so much. You guys are the best.

Nice to know Your Service was Great...! & the Expectation Delivery Time was Right on Time..! Thanks for Being There for Us

I want to thank American Airlines lost and found personnel for your prompt response. I am delighted to be reunited with my phone. Thank you very much.

I was extremely satisfied with the process and handling of the return of my purse with all of its contents. So happy to have it returned to me.

Amazingly fast response! I can't believe I was able to get my items back! I will always fly American, military orders or not.

I am amazed and happy to get my coat back. I never thought it would happen. Thank you!

AWESOME! Thank you so much for returning my prescription sunglasses...Y'all ROCK!

I'm so very glad about the honesty of your employees!! your lost and found system is to be admired and should be in place in every firm. Congratulations for a job well done from the housekeepers who turned in my passport to the right people all the way to Nadine who is in charge of the Lost and Found at Marriott's Shadow Ridge and the"The Chargeback Lost and Found Solution " which was used to bring our valuables back to the rightful owner.

Thank you so very much! I didn’t have another 1k to spend on another IPAD and thought it was a lost cause

Just wanted to thank you SO much for locating my ipad and getting it back to me! I really appreciate it. I’d bought another one, but I like this one so much better and will pass the new one on to my daughter or grandchildren. Thank you again for keeping me up to date with the lost article and reuniting us! Very much appreciated. Thanks.

The payment process was smooth and very easy.

Thank you 100000 times I received my watch today thank you thank you

great service. helped me on a friday afternoon quickly and swiftly

Excellent and fast service. Thank you.

Fantastic job finding my Kindle. Easy process and quick execution. Thanks so much to the individuals who do this work.

Thank you very much for sending me my found wallet. I could not believe that I had everything still intact. Email process and online process to reclaim the property was unbelievable.

Thank you Air Canada so very much! Greatly appreciate your time and effort!

Very happy to hear you found my passport. Waiting patiently for it to arrive. Thank you.

I am sincerely grateful, Happy and glad you made the effort. United is on my grateful list!!!

Omgosh, thank you and your staff members who were honest people and found my entire drawer left behind. I received today and I am beyond grateful to have everything back in my possession. Absolutely above and beyond for your staff members, please pass along my gratitude.

Thank you! I had lost my phone in Usland of adventure and freaked out thinking I would never see it again. God bless the person who turned in my phone to guest service. I believe I'm saying her name correctly Tisha from guest services helped me out and was able to confirm over the phone that my phone was there with them. The whole process took only 4 days and I received it earlier than expected. Again, thank you all!

Thank you so much for finding our lost item. Your prompt attention to this is issue is outstanding. Can’t thank you enough. Bruce Dart.

Wow!I reported that I left my iPad on the plane Sunday night. I received a notice on Monday night that it was found and it arrived today. Thank you. I am sharing this great service with others.

The Hilton crew has been remarkable. Thank you sooooo much.

I’m am so utterly thankful as so many pieces had such sentimental value. Thank you for your effort and caring. I so appreciate it.

I was very happy to receive a message that my kindle had been found. It was a very easy system to claim it and to have it shipped back to me. Thank you.

Thank you so much for finding my lost item. The service from united was excellent. Alexis was clear and explained everything simple and quickly. Very happy item was returned to me

Thank you, I received my bag back and just wanted to send a huge thank you to the team for making it happen!

Thank you for your prompt contact in discovering my items and letting me know. Your service was outstanding.

Wow! There is no words to explain how thankful I am with the fast turnaround. I was able to recover my lost item in 48hrs. Great service!

You don't know how happy we were to receive the news. I will be visiting your scorecard.

Thank you SO much for making easy to get my precious items back! I am so pleased!!

Thank you so much!! I submitted my claim on Sunday morning and so glad to see the notification that they had been found so quickly afterward.

Im so happy that my item was found. A big thank you to American Airlines and FedEx for reuniting me with my item. Th is a bunch

Incredibly impressed with the Chargerback team, Baggage Shipping Services in Las Vegas and Edmonton and WS Customer Service agents. Carla & April. I was heartbroken to leave my cell phone behind on WS1928 and I learned to trust the excellence of the WS process and the people involved. I love you all and am grateful beyond words! Will pass this amazing service onto social media. With gratitude and kindness, Cynthia Funnell

I really appreciate Great Wolf Lodge water parks lost and found for finding my grandson Apple iPad immediately thanks so much for responding back let me know that y'all found it within 24 hours I enjoy my weekend there with my family and we will be back soon to visit

You guys rock!

Great job. Thanks so much for finding my tablet, and sending it to me via fedex.

Absolutely fantastic service from United Airlines lost and found. Our child was delighted to get their device back. Thank you so much.

Thanks a lot

Thank you so much for returning my iPad to me!

Thomas At American Airlines at the Bangor airport was so incredibly professional and kind and efficient!!! He is the perfect personality to promote and he should be promoted and cherished by your company. I travel a lot and work a lot and he is a real problem solver with a great attitude. I think his last name was something like Donnell but I’m not sure. Thank you!!! I was in fear of losing my job after leaving my laptop on the plane in the tightest seat I have ever had on a plane and he helped me locate my computer and it is on its way to me now. Thomas BGR ticket counter American Airlines is the best!!!!

Nick from housekeeping was very personal and professional, he listened well, asked the right questions and really seemed concerned about my situation

Thank you so much for finding my phone! You made me a very happy person. And the gal that called me to let me know was very nice and professional.

Very impressed that it has been located. Curious to know how it ended up in Huston with United in that I flew with Air Canada and tracked it back to Ottawa.

Thanks so much for helping me find the iPad.

Many thanks to the whole team for returning my tablet! The service was exceptional. Dallas

Great!!!! Job

Thanks so much for your help.

I am so happy on how fast your service was. I still can’t believe my camera it’s on my way. Thank you so much!!!!!!

Very happy with it only taking a few days and how well my package was wrapped

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A nice young lady ,named Christy, called ,& helped me with my husband’s lost iPad; he’d left it ,in the pocket holder, in front of his seat. We were sure it was gone-gone. I felt “ugly” for thinking that. THEN ! Christy called ,& saved the day ! She was delightful to work with, on the road to returning the iPad home. She was patient ( I’m old fashioned ), fun, pleasant, smart,& helpful. Thank you Christy ! Can your company thank Christy,& applaud her, for her job well done ?!? Please do that ! Thank you, Appreciatively, Nadine

Thanks for finding my hat. Great service.

I appreciate all your efforts to found my lost ltem Thank you

Thank you for all your help you saved a elderly woman since all her medical information was inside!

Thank you for shipping my items back to me!

You guys are awesome! Thank you so much for your support during this panic moment

Very promptly resolved. Item found and returned shopping arranged quickly and efficiently. Surprised and pleased at the prompt outcome. Well kept secret that this is possible.

Thank you very much for recovering my laptop. I am glad someone found it and turned it in.

Muchas gracias y muchísimas felicidades por su amabilidad y servicio.

Great service!!! Thanks for being that honest and fast to give an answer...!

Thank you SO much for finding and returning my daughter's phone! Cannot tell you how much of a relief it is to have this back. There are a number of photos of our pet, who passed away recently, that we could never replace. Thank you again!

I want to thank you thank you and thank you for finding my merchandise and sending it back to me safely. May God Bless all of you always thank you again.

Great service! Fast!

THANK YOU!!! I am so grateful that you found my bag, safekept it for me, and returned it to me. Please thank everyone who made this possible. It had significant personal and business impact for me. Warmly, Amii

great service-

Thank you so much for finding my phone, and getting it to me so fast…..now a days its awful to be without one…..great, fast response !!

Thanks so much Celebrity Cruises for finding my item & returning it to me. I was very happy to get it back. Thank you!

Gage and Terry went above and beyond to make sure that I get my medicine back.

Received the package today! Great service.

Thank you for locating my lost phone so quickly, I am grateful. I made my return trip Saturday and located the correct lost and found. I was very disappointed to find that although my item was at the lost item was there no one working could return it to me before I caught my next flight. In addition although I contacted American lost and found again promptly Monday it took another business day to reach UPS. With so many flights on American it would be nice to be able to retrieve items in route. Thank you again for having a system in place, I hope my input is useful in improving the process. I will try very hard not to use lost and found again.

Thank you, thank you, thank you! Would love to thank the person that found and turned in the wallet.

Thank you for sending my ipad so quickly , I can't believe it is on the way already. Great service! Leon

Grat service.

THANK YOU! So many of my favorite books are on that Kindle.

Extraordinary example of service and attention. Honesty, integrity,”return what you find”will be the teaching message to my 11 and 12 years old boys that lived this past storm. Blessings Freddy Madera

Thank you

You are awesome! This is GREAT customer service!

Thank you very much !

Thank you, thank the employee who rescued my Kindle and all the folks it took to get it home!!!!

Amazing service. I could not be more grateful

Thank you for sending my lost item expeditiously. With NO HASSLE!

Very very good job thank you so much

The service was great.

I want to thank you for the quick response. I sent my notice in less than 24 hours ago and you are sending the article. Thanks!

This is OUSTANDING!!! GREAT JOB!! THANK YOU! We appreciate your service.!!!

Thank you, thank you!!!!!!!

Sirs: I want to thank you for your quick response to my items that was left behind. I assumed that it would never be seen again and if so, the contents of the bag would have disappeared. We arrived home on 3/30/2024 and on 4/4/2024, I received the shipment of the backpack intact with all its contents. Thank you to all of the individuals involved and especially for the prompt manner in which the claim was handled. Sandy Wendt

Thank you very much I just received my ring and I thank the staff at Gran Sierra resort and of course also the hotel for their honesty this ring means a lot to me, I am very grateful see you soon. Thank you so much Claudia Garcia

I would like to send a big "THANK YOU" to the Ko Olina Beach Club Security personnel for taking care of finding my missing items. Lost Report ID #32711910. We received everything and wanted to say: "THANK YOU" for all of the professionalism in taking care of this for us. Respectfully and with gratitude, Stephen Bachor

Lost bag received. Thank you for your prompt service.

It was such a good feeling to know that someone turned in my lost Global Entry card at the airport in Phoenix. I had never heard of the 'Chargerback' group so I checked it out just to make sure it was not a scam email from you. All responses on my research was positive and I felt safe to order the return with my credit card. Thank you so much as this is a very good service! Maryanne B.

Outstanding service!

Thank you for the support and quick response

Rose was outstanding! She deserves a raise. She was so fast in responding, so friendly and so thorough! Don’t know her, but admire and appreciate her so much!

Very pleased with United and their ability to find my missing luggage and get it shipped back to me as quick as possible

It’s nice to have my phone back. Thank you very much for your help.

Excellent response, so relieved to know my lost item has been found and will be returned. Flight attendants were amazing on flight 2379 from Huatulco to Calgary

Thank you so much for being an answer to prayer. I am so thankful for your service

Thank you!!! This process was a million times better than Deltas.

Thank you! Had a great time on cruise. Booking another trip !

Just a quick note to say thank you. Starting with Valet service which was extremely accommodating since we were coming and going through out our stay. Lost and found/ service staff outstanding as well in finding my son’s apple ear pods and sending them back. Thank you to the staff! Sincerely j. P.

I want to thank you ALL who were involved throughout the process. Whether or not you had found my wallet, and that you Lord Jesus for your faithfulness, I still extend my deepest gratitude to your serving me and all your costumers with professional integrity. Yours truly Ronald H.

You guys did a great job. Thanks looking forward to having my iPad back

Thanks to American Airlines staff and associates for diligent follow-up on lost item, reported on February 23. The item was found and returned to me last week. The excellent service provided by A.A. is the reason I have travelled more than one million miles with you!

Thank you so much to Sergeant Thomas in the security department. He was amazing and got my package all handled and shipped out. I am very grateful. Thank you so much!

i am very happy to get my money clip back . your staff and manager shandra handled everything , great job .

Thank you for your help. I'm waiting for my bag.

The accommodation's of guest services at Parc Soleil was exceptional and did an amazing job. We were over 150 miles plus away when my wife realized she left laundry at the hotel! Guest services were able to retrieve or clothes and mail it to our home so we could continue. The whole process was awesome! Many Thanks!!!

Thank you. Appreciate the info and greatly appreciate the ‘finder’. Will follow updates. Kathleen R.

Thank you thank you

Thank you so much for recovered my wallet. I am very very appreciate your help. Thank again

The process with the lost and found was excellent. The gentleman who helped me was great.

I am so grateful thank you When we flew into Brisbane I lost my Credit card at the airport Was able to lock it Hope there's not a 3rd loss Thanks for shipping

Thank you for the awesome customer service. You helped a horrific experience be much more bearable. Extra thanks for Officer Bingo’s help and concern.

So very much appreciated! I hadn't even noticed my fire kindle was missing yet -Thank you!

Thx u for the tracking # of my package.

Excellent, customer service at it's best

Received, thank you

Thanks you you are the best

Terrific find of a lost jacket. I heard from Alaska Airlines three months after the flight saying that they had found the jacket and trace it to me by finding a boarding pass in the jacket pocket. Thank you Alaska Airlines

Hello - I did not even realize I had left my Kindle on the airplane and did not report it lost, yet you were able to track down that it was mine and get it back to me. This is honestly some of the best customer service I have EVER received. I’m not sure how you found out it belonged to me, but I can’t thank you enough for sending it back!

I was surprised to learn that RCL could connect me with FedX and send my luggage to me. Boy, that is why I love this cruise line so much.

I'm very impressed with the speed of recovery and communicating with me. THANKS

Thank you so much for taking the time to find my wife's glasses and post the onto usit is very much appreciated. Harry H.

Excellent service to recuperate my items left behind at the airport. I filled out the form and got my package the next day quickly and efficiently. I appreciate it! Very satisfied!

Thank you for finding my wallet! The headphones were found as well, in a separate location, so that lost & found item can be closed as well. Thanks!

Just wanted to say thank you so much for reuniting me with my Kindle. I did not have high hopes for seeing it again, but you all were great. Thanks for the efforts and the organization to find it.

very efficient

The professionalism of The Lost & Found department was great! I received my iPhone charger and cord, within days! Thank you for being on top! I look forward to returning to Hard Rock Casino ! Sincerely, Roseann

best airline. Thanks

I was thrilled to get the message about my Nook. Thank you for your part in that.

Thank you Great service

This app or service is awesome, leaving something behind and being able to retrieve it within a day or two is mind blowing. It pretty much comes down to honesty, the cleaning staff at the hotel could have easily threw it away ,kept it or sold it. Thanks again

I hope the folks at the Hilton Chicago benefit from this comment. They were nothing but patient and kind and were able to locate my items. Thank you to them, and I will be back!

amazing service from all aspects. thank you!

Thank you so much for finding my kindle! I appreciate it so much that I’ve decided to fly United as much as I can for the rest of my life!!!

Life savers! Thank you so much for your amazing work

Lost my wallet while traveling- chargerback/American Airlines got it back to me within a couple days. Solid service, very pleased.

You people are the best!! Super customer service and communications in a time when customer service is broken. Thank you.

Thank you for finding our lost cell phone so quickly…it is now back in our hands…thanks

The people up at the DoubleTree Hilton by the airport are on another level!! They are the most courteous genuine people I have ever come across. I lost my wallet and it has only been one day and they found it and said a guest had turned it in with all of my cards and even my cash of over $100. I pleaded with them to keep the cash as a thank you, but they respectfully and graciously declined the offer. They were just as excited about the find as I was! I also asked them to find the guest who found it and offer them the cash as a reward for being so honest. But they didn't have their information... I will absolutely be back to this hotel, just to go to the hotel as the destination itself. This place is better than anything I could have imagined. Thank you to everyone. Even the lovely you woman that was supposed to go home that works in the small Cafe just outside of the restaurant, but she never went home because she said there was too much to do, and she couldn't just leave. Everyone is so dedicated here. I could not be happier even when I lost my wallet, they took care of me. I can't thank all of you enough!! Very well done!!

service was excellent! Thank you.

This story has a very happy ending thanks to your help! Thank you so much.

Thanks so much! Your baggage agent did a fantastic job tracking down my glasses. She remembered my call and then checked again first thing the next morning. The readers are not just nice frames but a quite expensive prescription to replace. So I just wanted to thank her for following thru! Don’t know her name but if you can figure that out, she definitely deserves one of our “above and beyond” comment certificates. Way to go DCA baggage person.

I just dealt with Raymond in shipping and receiving. He was so patient and helpful with a very stressful situation Regards Audrey J. ( guest from March 3 to 22)

Thank you so much , I appreciate the efforts on locating my lost item and shipping it back, You provide a great service and I am grateful.

Thank you !

this service worked great - thank you!

This is OK , I am very glad that I am getting the phone again Thank you for your effoerts Hermann Hoeckner

I would like to thank the lost and found and tsa personnel at CLT Airport. With the long and slow moving lines going through custom and with little time to make our connecting flight at gate E 28 with us rushing through the airport and tsa sending my wife bags through the X-ray machine twice we left her purse at tsa. We made it to the gate with 1 minute to spare so we made our flight. But once we were on the plane my wife notice she did not have her purse. Once we got home at midnight I filled out the lost and found form on line with the description of the purse and contents. We thought the purse was lost forever but by 10:30 am the next morning they emailed that the purse was found. We arrange to ship the purse back and our thoughts were if the contents will be with it. She had jewelry, watch, money, credit cards, sunglasses, and driver license and medical cards. Well we received the purse from fedex and wow everything was in the purse. I would like to thank the CLT personnel, the lost and found dept. and tsa for their honesty and integrity and efficiency for returning the purse. THANK YALL VERY VERY MUCH. Jerry and Jean

I just wanted to say thank you so much for finding my item and sending it back. I know it's "just" an ereader but it's one of my most treasured items and I truly appreciate the return. I noticed that due diligence was done by checking settings as well. Very much appreciated.

Thanks for the return of my special dinner jacket. It was sent in timely manner once it was located and was packed and shipped with care.

I didn't get her name but she mentioned that she volunteers. Great service and very professional and friendly. I really appreciated all she did to insure that my laptop was shipped back to me. TSA, at gate F, took it out of my carry-on and didn't put it back! Told me I was good to go! So, I zipped up by bag and went to my gate. When I opened it in Charlotte, I was shocked. I'll make sure it doesn't happen again. There wasn't any instructions to take it out of my bag, either. Bermuda International no longer requires this, so it's confusing.

Great. Thank you!!

Thanks for all the help. You guys have been excellent.

It went so well after notifying the hotel I left my garment bag, a few phone calls and easy email form and I got my clothes 5 days later Thank you!

Awesome service! Thanks for finding my phone and working to get it back to me!

I AM AMAZED WITH THE SERVICE, THANKS A LOT.

First and foremost, thanks to those involved, I'm very much thankful for the manner in which your people must have worked diligently to recover my tablet. Please express my gratitude to those involved. Again, my heartfelt thanks. The old commercial was correct, "Fly the friendly skies of United". Thanks again, DF

Item was received in good shape. The communication, service and professionalism was demonstrated by the staff. Thank you so much!!!

I am pleasantly surprised how easy this site was so easy to navigate! Thank you

Thank you so much!!! I received my pink scarf yesterday and am so appreciative.

Thank you very much for being so helpful in this matter.

Thank you for locating my item. The communication was very swift!

Thank you thank you thank you!!

Thank you for making this process easy and providing me updates as needed. Joe

I thank you for continuing to look for my Kindle Paperwhite. That fact is much appreciated.

Thank you very much for finding my lost iPad. She made it home. Great job. I love American Airlines.

I received my items that I lost. Thank you so much for the great service at Fitchburg/Boston all of you are amazing.

I truly want to say I am extremely grateful that American Airlines MIA Airport was so thoughtful enough to find my information and reach out to me to return my lost apple watch !! Truly Thank you ! I knew i had no time to return and get it without missing my flight. (PS). If you want good Karma any phone u know can be returned back to their owners DO IT ! That’s what ive done every time i found a lost phone so i know this was a result of Good Karma returned back to me .

WOW! You guys are the best. Thank you for reaching our concerning my item left in the rental car. I can't believe you are going to this length to get the pillow back to me. That pillow has traveled with me for years, it is a neck saver. I will use Dollar Car Rental in my travels. Again thank you so much and praying blessings for the entire staff of Dollar Rental Car Comyany.

Thank you so much for all your help. Wallace in the lost and found was especially helpful. I appreciate your honesty and prompt service!

Orine Henderson, You are such a wonderful lady! I really appreciate all of your help. I feel like you went out of your way to help me, and you will never know how much I appreciate you! God will richly bless you for your kindness!

Thank you very much I did receive my lost item

I got my iPad and could not be more grateful. Everyone said it was history, but I trusted in your method of cleaning out the planes and hoped for the best. thank you again.

Great customer service and support from United Airlines.

Orine Henderson, went out of her way to find cheaper way to send bag. SHE CARED!

Thank you to Shannon in the Galesburg, Il Amtrack station for all your help. Excellent customer service that went above and beyond. Your patience and efficiency over several phone calls is most appreciated. The lost items arrived on our doorstep promptly the next morning at 7:30 am! Thank you!!!

I have received my wallet and then after a few weeks received a check for the amount of what I had carried in the wallet. Thank you very much!

Very good application. The UI is not modern but I really did like the flow and the ease of use.

Connie was superb in Charlotte. Wonderful ending to our lost iPad story!!!

fast and helpful

Thnx very much. Your system is very efficient. And Sal was terrific...

Just happy that you found my laptop! Thank you so much!

So happy my items were found! Thank you so much!

Happy beyond words!!!!

Thank you so much for your very efficient help in locating my tote that my husband left behind at the gate! We love American Airlines!

I wanted to express my sincere appreciation for the exceptional service provided by your Lost and Found team at Dallas/Fort Worth International Airport. Recently, my husband lost his iPhone during our travels, and your team went above and beyond to help us retrieve it. The efficiency and dedication demonstrated by your staff in locating and returning the lost item were truly commendable. Their prompt response and effective communication throughout the process eased our concerns and made the experience much more positive. In an industry where customer service can vary, your Lost and Found team at Dallas/Fort Worth International Airport has set a remarkable standard. We are grateful for their professionalism and commitment to customer satisfaction. Thank you once again for turning what could have been a stressful situation into a testament to your airline's excellent service.

really appreciate the help getting my tablet back to me in an efficient way !!

The Chargeback website to put in my information was easy to use and received confirmation of receipt of payment was instant.

Thank you so much!!!

THSNK YOU ALL SO MUCH FOR DOING THIS! I REALLY APPRECIATE IT!

THANK YOU for your help in finding my phone and passport! I’m a loyal Platinum AAdvantage member and sincerely appreciate you all! Cindy R.

This was the easiest, most organized and efficient process of obtaining our belongings. I couldn't speak more highly of this company and jay peaks lost and found representatives. Keep up the great work!!

I really can’t believe the great experience I had. The site was so easy to use I really thought it might not work but it did. I find my laptop and send it back to me. Good job!

Oh my gosh!! I can’t tell you how grateful I am that you found my purse. The gate attendant at gate 38 in Denver and the second young lady who took down my information were amazing. They tried so hard to find my purse and I very much appreciate their efforts. One other lady actually called the stewardesses on the flight from Denver to St Louis to have them check for my purse. Truly above and beyond. Thank you. Thank you.

Thank you SO much for finding my headphones and iPod classic. I feel like you went above and beyond in locating and sending it back to me. I REALLY appreciate it, and will continue to fly United Airlines as often as possible in the future. Thanks again!

Very impressive service - delighted to get my passport back. Cant thank you all enough!

So far it seems very efficient

Thanks for finding my phone. I really appreciate it.

Thank you so much for the time and effort finding my kindle and returning to me. I thought it was gone for good, left to forever ride the friendly skies of United Airlines. Thanks again! Vickie B.

Thank you!

I have received the kindle reader. I am very grateful for your help.

Amazing job! Thank you!!!!

I got surprised that you found my item after some weeks. Incredible! I also liked the digital experience and how easy was to ship that internationally. Thank you

THANK YOU SO MUCH for your speediness and efficiency. I am so grateful to have my belongings back and the process was seamless.

All arrived perfectly! Thank you!

Im on track thank you

Thanks so much! Really appreciate it and how quick your responses were!

Thank you very much. Could you tell me where you find it? I did not expect I would get it back, amazing. I would like to thank whoever found it. Best regards

The Lady who answered the telephone in the Lost and Found Department was absolutely wonderful. Kind, so helpful and explained everything so clearly. What an Ambassador to the Tampa International Airport and Lost and Found. Above all she was sweet and even though we could not see her when we talked was just the kind of person you wanted to have Coffee or Tea with! With sincere thanks, Karen and Robin G.

OUTSTANDING service. I never thought it would be found. I am so grateful and the constant updates were great. Thank you from the bottom of my heart!!! Nice job!

Thank you for finding my nook and notifying! I’m so impressed and appreciative.

I received a call on my way home from Erin @ tve Hard Rock . Which was Amazing in itself bc In all my travels after leaving something behind in a hotel I NEVER EVER EXPERIENCED BEFORE! Erin was GREAT ! She verified the item left behind and promptly gave me choices . Then sent me an email ,Which I answered upon arriving home . To Erin’s word I received an email minutes later confirming my item was set for shipment. Just as easy as that ! Erin is an Asset to The Hard Rock . She just made me love Hard Rock even more ! Between the great check in and great Valet And the maid who sent my item to lost & found so swiftly. I must compliment your management for hiring such amazing staff . I cant wait to come back to tbe Hard Rock ! Its my favorite AC hotel!! Keep up the great job !!

THANK YOU

Celebrity is AMAZING!!! Everything is top notch. I never doubted you would find my bag.

Thank you for letting us know that you have my items. Looking forward to getting them back. Let me know when they are being shipped to me. Steven

Wonderful efficient service. Thank you also to the staff at the gates at AC terminal 1 on the evening of Mar 1/24 when my flight came in from Windsor, ON and especially to those at the gate going to Victoria BC that late evening. They called lost & found and when there was no answer gave me all the reqd info to put in my claim this morning. Claim was handled immediately and the shipping of my iPhone is underway. Thank you…Anna Won

Thanks for the excellent service. From an excellent cruise line!

Thank you so much for your assistance. I really appreciate it. The help was superb!!

Great service! Thanks

I'd like to thank whomever found and turned in my Kindle. Your integrity is noted and appreciated.

Thank You so much for your quick actiom & getting tje keys mail to our home!

Your housekeeping lady was very helpful and professional .. as soon as I called she found it and made the arrangements to send my property back to me … she definitely deserves praise .. Thank you !!!

I’m very pleased with this service! I received my package in a timely manner! No problems at all!!

Prompt response to lost item. Packaged with care. Very helpful.

Our stay on 2/22-2/25 was incredible! We were celebrating my 60th birthday so it was a special time. I received a hummingbird keychain that had significant meaning behind it. I left it on the dresser in the room and when I got home couldn’t find it. I called the hotel and was told as soon as the guest who are in the room check out someone would go in and look for it. I’m so grateful they found it. Thank you to the staff who took care of the situation in a friendly and professional manner. It is much appreciated!

Super. On the response 100% With the lady whom I spoke with 100%

Thanks so much for finding my lost item and for notifying me and shipping it to me. I appreciate your kindness, diligence and attention to detail more than I can say. Thanks a million!

Thank you for finding my tablet. I am so happy about it being found. Thank so MUCH !

Wonderful service! Thank you!

Thank you so much!!! I was afraid my i-pad was lost forever. I appreciate your diligence in tracking it down for me. Thank you again

I left my suitcase unattended and could not find it once I realized. When I left MCI without it I thought it was gone for good. I thought filing a claim was a lost cause but the system worked perfectly for me. I received a text later the same day I filed my report informing me my suitcase was found. I then received an email allowing me to pay to have it shipped to me and the next day I received the tracking information for my suitcase. I am very impressed at how easy it was to find my suitcase and arrange to have it shipped to me.

Great Job team! Appreciate the efforts and communication

NEVER thought I would get my lost items back!!! Thank you so much!!!

The process was so simple. We discovered the laptop was missing 24 hours after our flight. I filed a missing article, was as specific as I could be. Within 6 hours we had a response that the item was located. The computer arrived 3 days sooner than quoted. The price was very reasonable. Thank you.

So grateful to your attendants or cleaning crew for turning in my laptop to lost and found! Appreciate the professionalism and heart for others !!!

Just like to thank everyone that was involved on getting my sons game back . Everyone understood what I was going through because my son was so upset that he left it in the room. So I so so appreciate your team at New York New York !!

You guys did a awesome job. I'm extremely thankful for the smooth process and the fact that you recovered our bag

Thank you for returning my IPad. It was packed professionally and works perfectly.

Excellent service = thank you for your help to locate and ship my laptop!

Your team found my iPad very quickly and I am very grateful. Thank you

AA I am so thankful to the crew in Boston who found my iPad and turned it in. I was shocked that within less than an hour of filing a lost item report they found my iPad. I was given options to either pick up or have it shipped back to me. Greatly appreciate everyone’s efforts. A Loyal American Airlines frequent flyer.

Extremely impressed with the punctual and very professional interaction with your rep on this transaction. She absolutely made our day. Thank you so much.

Thank you very much for finding and sending my phone back to me. The American Airlines representative that I spoke to in the lost and found department was exceptional and saved the day! Thank you!

Muchísimas gracias por encontrar y regresar mi celular!

I receive my native backpack. There are no words to say thank you for your excellent service. Best regards, Jose Madero, Bogotá, Colombia.

Great job getting sending me the stuff I left behind. Thank you!

Thank you for your prompt attention to locating my iPad. Response was excellent and I am grateful for this service.

Thank you to United Airlines for the recovery and return of my lost wallet. It came back 100% intact. Thank you so much. The search service and application were obviously effective. Much appreciated!

Thank you! We are out of the country, returning home soon. We bought another machine but it is lost in the mail. Hopefully, this one will be waiting for us when we arrive. Thank you, again.

Thank you! I realize there is no financial reward for your finding lost items, but I appreciate the efforts you went through to locate mine. The person I spoke with in Seattle was so helpful. As always, AA has the easiest web page to navigate.

I thought that this item was never coming back to me. It took two weeks but it found its way home. Thanks

T4 L&F is amazing!!! Thank for helping us find our phone!! 3 very professional- smart - friendly workers helped us!!! Thank you!!

Dear Ms. Dorathy, A quick note of appreciation for your exceptional assistance in retrieving my wife's wedding ring left at the Signature at MGM Grand. Your prompt and reassuring help, along with the security staff's efforts, ensured a positive outcome. We are truly grateful for your professionalism. Thank you, Steve and Natasha B.

The best resort to stay at. I left my items in the room, the very next day they were found and shipped out to me. Thank you again Tropicana!!!!

I recently had the pleasure of receiving outstanding assistance from Kamoe Takao in my quest to locate a specific item. I am compelled to express my gratitude for the exceptional service, prompt response, and unwavering support provided. Thank you, Kamoe Takao, for your exceptional service, prompt response, and unwavering support. Your dedication to ensuring customer satisfaction has left a lasting impression, and I will certainly look forward to future interactions. Sincerely, Rikin P.

I accidentally left my laptop behind in Charlotte. I found the number and called in between flights. I ended up calling again the next morning to see if it had shown up at their department. The lady was so helpful and she was very professional in verifying that I was indeed the owner of the laptop. It’s nice to deal with a person that cares enough to do her job right. Thank you for getting my equipment back to me. I will be more careful moving forward.

Thank you so much for returning the item that I forgot in my room at the Hilton grand vacation club. Everyone from the officer who called me and housekeeping, and everyone involved were very professional and wonderful, and thank you for your helpful and speedy service.

Thank you so much for recovering my lost leather jacket! I am amazed that from all the people you service at the Wynn, you were able To find it and send it to me! Your service and customer care were so fabulous! From the restaurant to the security guards to you Lost and Found staff, I received the most wonderful service! Thank you!

Thank you!!! Very prompt and helpful with my request for granddaughters very special blanket that was forgotten in an early morning departure

Thanks

We were absolutely bowled over by the incredible service you provided. My iPad got home before we did!! Thank you.

Ghislaine went above and beyond to return my lost phone!

This is a very impressive program and I appreciate so much that my laptop was returned and that the process was very straightforward and easy to navigate. Thank you so much.

Thank you and your staff so very much!

Thank you very much

Excellent service!!

I never expected to retrieve my iPad, let alone so fast. Thank you very much for your care and retrieval.

Thank you for finding and returning my left behind Amazon Fire. I appreciate your efforts.

Hi I’m putting a shout out to all that helped return my wallet to me! You guys rock! What a horrible experience that turned into a great outcome! Thank you Thank you Thank you!! Cheers

I can’t express impresses how outstanding the hotel staff is, as well as how, absolutely beautiful the hotel is. This will be our hotel when we come to AC and I will recommend your hotel to my friends. Thank you again for finding my bracelet. Sincerely, Dawn K.

Thank you!

Francis at the Sonesta in San Juan was fabulous! So helpful! I so appreciated him going the extra mile for me! Gracias!

Very efficient method of reporting a lost item

When I first lost my earbud I never thought I would be able to get it back! That was until my father told me about this website. I thought didn’t think something like it existed!! So I gave it a shot and I was assisted by Rose Lowe and she was very kind to me and helped me through the process of having mu earbud back. This website was really well designed. I’m very pleased. Thank you.

100%

The Venetian stay was wonderful and retrieving my lost jacket from the lost and found has been super easy. Thanks so much!

Thank you for sending my watch. I was very impressed by what an hones and efficient system you have.

The lost and found team at CLT was extremely responsive and provided me with all the info. My item is on its way back to me. Great hours, great people. I just wish that there was a service where the item could be brought past security so people in transit like myself don’t have to clear security again (very minor nitpick)

I can't believe you found my laptop so quickly. I had very little faith. You guys did great

Thank you so much for finding the clothes I accidentally left behind. I really appreciate your help with this. I am very grateful.

Thank you for the service, everything is ok

I am SUPER grateful and impressed with the United Lost and Found team. Tim at Washington Dulles handled my request with amazing service and kindness. THANK YOU!

Thank you

Excellent! Never thought a tiny Passport would be located in such a HUGH airport. Thank you for your assistance..

I received my phone shipped. Thank you for your excellent service. I am lucky to be your customer. See you soon

Good job. Love it but a bit expensive. Arrived in good condition

I called to report a lost item and was directed to Angelina. She quickly located my lost item and was extremely helpful in getting me reunited with my lost item. Great service and very grateful to all!

My husband left his phone in the back seat pocket on a Hawaiian connecting flight on 1/29, realizing it when we had boarded our next flight. I filed a report with Hawaiian lost and found/chargerback before we even left the Honolulu airport. I added to my report over the next several days when we arrived home with as much information as I could, including a picture of the case he had on the phone. A week later his phone was found and it arrived by FedEx today. Grateful to Hawaiian Airlines and Chargerback for the technology and time to locate and ship the phone to us, and so happy to have retrieved the photo memories of our trip!!

I received my passport lost, in good condition. Thank you very much.

Thank you so much! So glad you guys found my phone. I am impressed by the infrastructure and care you've put into lost and found. Well done.

I received my kindle today that I lost during security check at CLT airport. Thank you for being so good about searching for so long. It happened Jan 8 and I honestly thought I would never see it again. Made me so happy to get it back!!

Your lost Report ID: 32xxxxxxx.Outstanding and great service. Thank you. TS

Thank you so much you guys are awesome my wife is so happy to get her phone back thanks again.

Thanks for finding the lost item!

Thank you for getting my iPad back to me!

Received my forgotten bag. Thank you all so much.

Hi - I lost my passport while traveling from Boston to Bozeman on Feb 6 - and I was so stressed out. I am so happy to report that it was located by an American Airlines rep and fed ex’d to my vacation rental within 24 hours of having been lost. Thank you so much !!!!

Excellent delivery service. on Saturday 2/3/24, Alaska Airlines advised that FedEx would be shipping my lost item. That day FedEx provided me with a tracking number advising it would ship Monday, 2/5/24. Two days later, 2/7/24, it's arrived! Driver very conscientiously, placed it beside the door the front porch & rang the doorbell as a notice there's a package for me to retrieve. I'm very impressed & send Strong thanks and praise to FedEx and the driver.

Very impressive handling of long distance lost and found items.

Great Service. Thank you

Everyone from Annette in the Admiral Lounge to Tony and Ralf in Lost and found made this a painless recovery process. It was refreshing to see this kind of willingness to be helpful and solve a problem so quickly. Cheers!

I can thank American Airlines enough for finding my cell phone that slipped out of my pocket.

Thank You So Much for the lost & found shipment returned to our home! Appreciate your time & efforts!!

EXCELLENT SERVICE, FAST AND RELIABLE. VERY EASY TO USE.

Greatly appreciate the fast response to find my lost iPad. Great service

Very pleased. Everything went so smoothly and my pearls came today! Awesome!

I have been flying United for more than 50 years. Millions of miles. You are better than ever in all respects. Congratulations!!

Thank you SO much for finding my keys. My wife had little faith you would, but I didn't!

Thank you!

I don't know whether to thank Chargerback or Alaska Airlines, but the service is really unbelievable. I'd given up hope that my lost item would be found and returned, but I'm so grateful.

What a thrill! I am saved much aggravation and costs. Thank you -Thank you!

Thank you so much for the safe return of my iPad!! With sincere gratitude and deep appreciation--Steve Wright

I am surprised by the great service provided by United's Lost and Found Dept. Thank you.

Thank you! Thank you! Thank you!

Aimsley was incredible kind and helpful in locating my lost cell phone. I'm very grateful for her amazing customer service. Thank you! Elizabeth

My boss left his jacket on one of your flights and we were very frustrated that we couldn't connect with a live person to discuss the problem, but I filled out the lost and found form and received his jacket less than a week later. Kudos and thanks to your system and team!

Great, had a good check, thorough my own fault I left stuff behind. They were very helpful to get my stuff back. Thank You.

Thank you to your kind staff for assisting in finding the item and getting it returned! The staff was so kind and helpful and special thanks to those at the restaurant!

Great job returning our valuables, Chargerback and the Mystic Dunes handled our problems with such class and ease for us. Thank You

You guys are total lifesavers. You found my wedding ring and I cannot thank you enough!

I am thrilled and impressed with this process. Kudos to you and United Airlines! Thank you very much!

Connie from Lost and Found office was amazing, went extra mile to help me with lost cell phone. I am extremely satisfied with the service she provided.

Thanks for finding it!

Thank you very much for returning my iPad that was left on an AA flight. I never would have thought I’d get it back. I am impressed by the diligence and integrity of your lost and found team.

Great work

This was way easier than I anticipated (dreaded). Thank you so much for your help! Laura

My package arrived yesterday. Thank you so much for this simple and easy way to get my chargers back!

Easy to use and quick response A+++

SO happy to get my iPad back! Thought it was gone forever! Thank you, thank you, thank you!!!!

Package arrived with all the items and the check. Thank you for your assistance in this matter. We appreciate your timeliness. Have a Blessed day. Alan

Thank you so much! this process was easy peasy, staff went above and beyond.

Thank you, so much !!!!

Thank you so much. I was just going to get on your website and check for this.

Thank you so much! We love the Westin!

Hello. Your lost and found retrieval system is excellent. I manage a hotel in Seattle and would love a contact at the company who provides this service, if you are willing to share. Thank you.

thank you so much for your information, this make me happy to know that my passport is arriving Thank you United Airlines Mercedes P.

Thank you so much for finding my deceased son’s “dog tag”

I was really impressed with the ease of use filing a lost item claim through the AA app - the amount of information I was able to enter regarding the item, how quickly I was notified it was located, and the ease of use getting a shipping label paid for to be returned to me.

Please send it back by air. I hope it to be returned by the fastest means of transportation. I really appliciate your quick response for returning it.

Aneta at United Baggage was amazing!

Thank you for your help in finding my Cell Phone. I greatly appreciate your work.

I was very fortunate that another passenger found my computer and turned it in. The American Airline staff was very helpful and friendly. The process for filling out the loss form and arranging retrieval was streamline and efficient. I was very pleasantly surprised and appreciative how well this process functions. Thank you.

That is amazingly good news. Many thanks. I’ll let you know when it arrived.

I’m so impressed with the customer service provided by your team. Thank you for reminding me that most people are good.

Thank you so much for finding my iPad. Process was easy and got constant communication while they were looking for my missing item.

I received my laptop within 2 weeks of leaving it on the plane. I'm very grateful that it was found and returned. I want to thank you for your efforts.

Thank you so so much!!! This was a super efficient and easy seamless process. Im shocked haha. I really really appreciate it. Great job all around. THANK YOU!!!!!!

Thank you so very much for finding my jacket! I confess I am absolutely astonished that it didn't just vanish forever. So, way to go!

I will be traveling American more, this is great, truly responsible

Great job finding my wife's license!

Very grateful, because I was able to recover my belongings. The process was very easy from report to delivery. They were very responsible with my things, everything was in perfect condition. They work very well, congratulations.

Thank you so much for your help in getting this key fob that was accidentally left on board the Liberty safely returned!!! It is very much appreciated!

Thank you so much for finding and returning my items! You are awesome!

Thanks…can’t wait to see my package!!

Thank you for all your help. Retrieving my iPad. It was delivered this afternoon.

Your three employees who helped me with this were amazing customer experience ambassadors. I had called 7 times, had accidental hang-ups, couldn't reach the right person and had emailed with no response. As soon as Bartholomew heard my situation, he sprung into action and engaged Vladimir (and I believe Tony). Vladamir responded to me immediately and put steps in action to determine if the item I lost could be found. It was and in less than 12 hours, it was on route back to me. They went above and beyond to help me and I am grateful. Please thank them!

Wow and huge thank you. My daughter lost her item back in November and your process was easy to report, you updated me frequently and a huge surprise when I got an email you found the item and found us.. incredible. Getting it back was super easy and within 2 days it went from notify you found it to my door step. I can’t thank you enough, your systems or the people who do the sorting and matching…. Hugely grateful. Always and United fan and loyal flier (even when not direct) and will continue to be.

The woman who helped me here locally at Indy United was just so kind and had such above and beyond service I had to do a shoutout. Her name is Kelly and whatever she’s making, please give this woman a raise. She’s a customers service rockstar.

Thank you for your services “my brother got his wallet back and he’s happy.”

very pleased to have united find and return lost item without much delay.

I recen tly lost my phone at DFW. I never expected to see it again, but it was returned to me today after I contacted lost and found at DFW. I'm very grateful and impressed with your quick response. Thank you very much!

Thanks for finding and sending this to me.

I was very happy and impressed at the way my lost item request was handled and returned to me. There was no hassle, a system was in place and it came back to me quickly. Thank you and your team in the Admiral's Club Concorse C CLT Airport for caring to get my iPad back to me.

I received my item and am so grateful that I got it back as it holds sentimental value.

Excellent Job, Thanks

Thank you very much.

To Whom It May Concern I appreciate for your service in lost and found. These items were very valuable to me, and I cannot thank you enough for you to ship them back to me in Tokyo. Thank you again!! Best Regards, Takema S

Wow! lWe really appreciate your help in recovering our Ipad. We had no idea we actually would get it back -- certainly not this fast.

Was really not sure if it was worth the time to make a order out to you folks...attendant made it sound like it a lost cause..thank you for the integrity and help ti all concerned.

I wanted to thank you for finding my lost bag and having it returned to me. I was wondering if you knew how it ended up in Florida? It was last seen in Italy. Thanks again!!!

Thank you so much for returning my necklace, please let me know how I can send a reward for the person that found it

Great service I lived how you keep me up to date on how things were going.

Qualify service is highly appreciated

Thank you for such prompt service. I really appreciate this.

So thankful my lost item was returned

Thanks very much for this service.

Received thanks Crissy was amazing ya'll need to give her a raise!!! Sincerely SWV

Thank you so much for returning my lost passport

So helpful thank you!!!!!!

From my wife Rochelle and I we want to thank the staff, from security at the front desk to the house keeper who cleaned our room to management at house keeping thank you all for helping us get back my partial dentures left in rm# xxxx4 on January 4, 2024. Everyone was professional and took time to answer our phone calls with action. Thanks from City Council President of xxxx, xxxx Ohio.

Thank you very much, I received my shipment, very important for me.

A HUGE thank you for finding my daughter’s stuffed monkey!!! I really appreciate the call and attention. I am so thankful for you.

Chargeback is easy to use and I would like to thank El Dorado casino for the return of my iPad

Thank you for such a smooth and easy process to recover my left behind items. I’m very happy to soon be reunited with my jacket and scarf.

Lost Report ID: xxxxxx. Thank you so much for finding and sending back my bagolini purse and contents! The sticker “They took care of me. But I’m glad to be home” is so CUTE !!

Sincere thanks for all you’ve done!! T. Heller

Thanks!

My bag was found instantly. The response time of finding my bag, responding to my submission and then shipping my bag was in a matter of a day. Super happy with how I was treated.

Housekeeping was very helpful and knowledgeable

Thanks You soo much Ford your help :)

I have received lost bag Thank you for such promptness and I thank very much the person that found it! I really didn’t think I would get it back! Already unpacked and put away! You are the best!

Graciasssss

Fabulous! My coat is being returned! I’m speechless really. Thank you! Outstanding job! Well done!

Thank you so much for locating my phone! I look forward to receiving it.

We loved the profesional acttitude from american airlines to help us our valuate passports. Thanks so much!

a recommender pour le service et personnelles de Air /Canada merci pour le renvoi retrouve auditif

You have the most amazing staff! They found my lost item and it is being sent to me so quickly! I am so impressed, please let the person who found and returned it that I so appreciate them!! They are truly an angel!

Súper service

We received the Ereader that was left in the room Thank you very much.

Prompt service and delivery

Thank you so much for finding my vest and getting it sent out for me.

Thank you so much for getting our 'forgotten' items returned to us. Person I spoke with regarding how to go about the lost and found process was very nice and very helpful.

Thank you for your quality service which was timely, personable and thorough! We appreciated your assistance and attention to detail. Very happy for the outcome in returning our lost item intact.

Delighted the card was found so quickly! Thank you!!!

The service was amazing! Immediate response, immediate service, and my lost item is already on its way to me being shipped. So thankful and grateful.

Connie was incredible! She was so helpful, accommodating and persistent, going above and beyond to help me! I'm so very grateful to her, who was outstanding and exemplifies a rare customer service representative which is very hard to come by these days. Thank you Connie!!!

Thank you United Airlines and Chargerback for prompt service.We lost our phone on Monday.On Tuesday, we got the email that it was located. And it is ready to be shipped to us. Thanks again. We really appreciate that.

You answereded every question I asked in a timely manner. I would recommend to take photos of the lost and found item and share them with the owner.

Thank you for finding my bag!

Excellent service en tout point, efficace, extrême courtoise, communication facile via email et téléphone, bravo !

The real hero was the person at the Norfolk station, who had my bag and made it a point to quickly package it to get it to FedEx in time for tonight‘s pick up!

AMAZING JOB! You were able to locate and return my item unbelievably fast! Thank you so so much!

I got your tracking number...Thanks a lot Awaiting for deliveries

Thank you! Received back in perfect condition. Really appreciate and impressed with the service from you and Alaska. 10/10!

The lady I spoke with in Charlotte was very helpful and kind! Merry Christmas to you!

My lost Kobo ereader arrived back at my home yesterday in perfect shape . I am so thankful for and impressed by the United Lost-and-found service !! Thank you so much !

You’re guys are the best !!!!!

Thank you so much for finding my phone! Much appreciated!

Our package was delivered this morning. Thank you for your help

Excellent! I though my keys and FOB were never to be seen again.

Fantastic Job !! After a monrh I thought we would never see our key fob again. Rhank you!!

Thanks for your excellent service

thank you

Thank you soooo much!! You have been very helpful

Great service!

I have lost things on other airlines and I have never had a response this quick or clear. well done.

Merry Christmas! Just a thank you note for the expedited return of my rings. I received them today.

thank you thank you. Received my lost items today.Thank you

Thanks for finding my sports jacket. It’s great to know that American Airlines has a system for lost items and it works.

Thank you sooooo much

Thank you so much for helping me. Do you know who turned in my phone? I'd like to thank them as well.

Thank you so much for making it so easy to get my lost Kindle Paperwhite back!

You guys are the best! Thank you for all the excellent follow up and follow through!!!

Thank you so much for all of you that were involved in getting my cell phone home to me. You were all so kind along the way and it indeed made it back to me on Thursday. Someone was kind enough to power it off and I even had a charge when I had not had the phone for 4 days. Thank you again, it means the world to have the phone back. It is a relic that no one would want but me! Happy holidays! You are the best!

Thanks

muchas gracias, siempre confié en ustedes, pronto regresaré a viajar con ustedes

Thanks for the speedy service.

AMAZING! YOu guys found a lost flute and got it back to a very upset kid. THANKS!

Thank you so much to Jorge? Who found the machine and found my address and cell number. I was very impressed with him. I’m not sure of his name but he is from. Vietnam? Kudos to him

Wow. Excellent service. Thank you.

I was very pleased from the beginning when you found my lost item and giving me the option of mailing it back to me. I couldn’t have been more pleased. Thank you

Lost Items were returned. This was very much appreciated as it saved me lots of hassle. Thank you Air Canada and Chargerback!

My passport received in good condition today. I have to thank lost &found office, two Japanese students who found and returned. Also, very proud of Hawaii culture community giving best treatment to tourists. My Best Wishes to all.

I am highly grateful to Universal Adventure Park and your team for locating my glasses and sending them to me. Merry christmas to everyone and I hope to enjoy all the attractions next time. Best regards

I am impressed by how well organized and responsive is Chargerback! Thank you!

Thank You for the Fast service and locating my IPad

This was by far the best experience I’ve ever had with a hotel, lost, and found! Five stars

So grateful!!! Thank uou

So thankful for your lost and found team! To be honest I had given up on my list item thinking that no one would even care to follow up on it! But the lost and found team proved me wrong! They do care and is always on top of it! Much kudos to your team!!

Excellent job! Thank you very much!

Thank You so much for locationg this plastic folder! It is very important to us! United Airlines has our business now and into the future! Your efforts are REALLY ABOVE AND BEYOND!

Thank you so very much for finding my pillow & for sending it back. Merry Christmas!

Thank you very much for finding and sending back my coffee maker which arrived today. It is much appreciated. It is a shame that you could not have given some feedback earlier about a timescale of when you might be able to look for it as it felt as if nothing was happening. But thank you for finding it and sending it back. Ian

You have done a fantastic job of dealing with my lost item

I am exceedingly impressed with how quickly you located my lost item and responded. This process was quick, easy and efficient. Thanks to the staff and your prompt action and reply. Outstanding!

Thank you so much for returning my phone!!!

Excellent!

Great job and service by your staff to find my glasses and return them! They were speedy and gave me quick communication that they were there! Truly awesome service!!!!

You guys are fabulous, found my Ipad and shipping it in a timely manner. You are representing the United customer promise. i'm a passenger and an investor in th ecompany.

I am thrilled that you retrieved my iPad! Thank you so much!

Re: Report 29169950. I have hearty yet long overdue thanks from July 13-16, 2023 (room 722). I left some brand new Vince Camuto dress sandals in my room and I'm SURE they were turned into lost and found by the housekeeper and I want her to get her kudos for her role in reuniting me with them. I really, really appreciated that my sleepy packing and negligence in packing these new shoes didn't mean I'd lost them forever. It was also quite impressed with the straightforward and streamline process Venetian has in place for retrieval of lost and found items. A couple days after I returned home I called the hotel and the sandals had already been logged. They were sent to me and the whole process probably took less than a week. Kudos to all, but especially the honest and hard working housekeepers from my room.

Truly appreciate the efforts put forth to retrieve the item I inadvertently let on board when deplaning in Phoenix to make an AA connection to Hawaii in just 10 minutes. Thanks to all involved.

Your team is amazing

I have to say, I love your hotel & now even more. I forgot my brother & nieces passports in my room 1019. When I called & spoke to Diane Reys in lost & found, she said house keeping had turned them in. She immediately started working on delivery. I received them the next morning. I greatly appreciate Diane so much. I’m lost for words. At this time & age I honestly didn’t expect this kindness. I will only stay at Golden Nugget & will recommended to everybody. I don’t remember the lady in house keeping name, but next time I go I will find her & reward her. Please give these ladies a big recognition, they deserve it.

Thanks for tracking and returning my iPad, I truly appreciate it!

I am very happy with the procedure to get my lost item shipped back to me. Thank you.

I love to go American air thanks for your help.

Losing my work phone has been so stressful, especially coming back to work after a holiday break, but you guys have made it so easy to track my item and ship it back! I am eternally grateful!

I would like to thank everyone in the process of me being returned my laptop, and the items that were in the bag. This was a great chance for me to express my appreciation, and I thank you very much for allowing this situation, which was very bad for me to be how to have a, very good outcome. Thank you very much. Reno Bartholomew

Thank you! This was very efficient! Sara

Wallet has been found and is being shipped back to me. Thank you for the follow up

I’m very pleased you found my case. I appreciate all your efforts to return it to me. I honestly figured my bag was lost forever. Thank you! Carl Lefevre

Super quick way to retrieve a lost item. Thank you for being so quick.

Great customer service by AA always the best airline in the sky !!

Very good service. Thank you.

I’m thrilled you found my Kindle and will return it. Honestly, I debated about filing a report thinking I’d never see it again. Thank you so much!

Received my lost property quickly and efficiently. With everything intact. Really happy with the service

You all are fantastic!! So grateful for Cowitz and the lightening fast return Have a great holiday season all. See you again soon. Jeanne K

I just wanted to say THANK YOU! I left my favourite jacket on the plane with my house keys in the pocket, and I got it all back. I really appreciate, and the whole process was painless. Thank you so much!

I received my lost charger in few days. Thank you very much!

Thank You very much, delivered early, intact.

Thank you very much

Thank you very much Celebrity family. From the bottom of my heart!

Chargerback is a great platform to interact with in conjunction with the American Airlines mobile app. The Lost and Found experience was very smooth, transparent and ultimately successful in my particular case. Thank you!

Wonderful service from United and Fedex

...effecient system.

I just want to say how appreciative I am that my jacket was found and returned to me. Thank you for the recovery and speedy handling!

I am so grateful you followed through in finding my Ipad. .Thank you so much.

A fantastic job of customer service. Not only finding my computer, but tracking me down and calling me and then the fed ex home to me? Applause applause. And Terrell was a compassionate gentleman and incredibly helpful while remaining empathetic. He’s going places. Give that man a promotion and a raise! Much thanks to him for his kindness and service.

Thank you so much for recovering and returning the items which I left in Room 3xx. I greatly appreciate your prompt response. JoAnn

Thank you so much for retrieving this lost item. We appreciate your actions and getting it back to us.

Package received!! I want to thank you so much for mailing my wallet back to me. And a very heartfelt and appreciative thank you to the person who found and returned it to the front desk. Your honesty and, caring is to be commended. Your process for reporting lost items is very user friendly and it works!! I appreciate very much the communication as it let me know the progress. So glad it was at your facility that we stayed in. Sincerely appreciate your service - it was the best birthday present! Thank you, thank you, thank you! God bless you all!

I want to give a big Thank You to Adi for going way beyond her way to help out today. Her customer service was outstanding. Vielen Dank!!!!

I was surprised that my missing phone was found and how quickly the people at American Airlines responded was well as how friendly and effective.

Thank you so much for locating my missing garment bag in such quick order. I had great communication and service from Olivia Amardi

Excellent service,a very nice hotel with monorail access ,which connect you to six station to

You guys are amazing. I cannot believe that you found my lost item. I could not be more pleased with your excellent customer service. You have won a fan for life.

I would like to thank the entire staff who was involved in helping get my phone back. Preston, another lovely woman who worked the front desk and Officer Apdullahi who carefully wrapped and shipped my phone back to me. it was a pleasure staying at Charlotte Uptown, and I look forward to recommending it to friends visiting Charlotte in the future. Happy Thanksgiving,

Amazing service, great help by John in security. Thank you!

You Lost and Found crew had my laptop found and shipped to me less that 24 hours after I lost it and within hours of my reporting it. Amazing customer service!

You are the best. I prefer to talk to a live person, however, your live person somewhere found my wallet. Please tell them they are blessed beyond their knowledge and will receive a huge intake of love and abundance

Thanks! Will I ever find out where you found the computer?

I am so deeply grateful for your prompt help and assistance. Restored my faith in people!

I am super happy that the staff at Mount Airy Resort & casino is honest. I left a few items behind when leaving the resort in my room and housekeeping was honest to turn the items in and me be able to receive them back. Shout out to Myra in housekeeping for all the help and patience she had with me!!!!

Thank you very much! I forgot my medication in the room, and very pleased that you have this service intact for someone like me. Thank you, appreciate...! Paulina O.

I am a global services member. Miley from iad (dulles) airport was exceptional pleasant and helpful. Top 1 percent service. Maggie lipani was also helpful. Tie Fis Miley

Excellent customer service customer service lady was very patient with my call and my struggles of having correct file form submitted. She went above and Beyond to make sure my submission was completed successfully.

My items arrived today, thank you!

Wow! So impressed that my Kindle was found and returned to me. Kudos to you!!!!

Excellent customer service, prompt response. Thank you so much. /ead

Thank you very much for calling and finding my phone it is greatly appreciated

Thanks for finding my wallet! I really appreciate it.

I was impressed with the quick shipment as well as the handling of the lost item from being found right up to being delivered only 3 days after my request for delivery and payment. Great job all around.

I am so grateful to Arvin who helped me find my item and promptly got back to me with the great news my item was found. I’m beyond thankful. Wendy H.

Your representative, Shannon, was outstanding. She found my coat and was very helpful. She's an outstanding employee and American Airlines is lucky to have her. Sincerely, Thanks, Peter H.

Thank you AA. The manager I talked to on Tuesday night when I came back in was so kind and helpful. The people at the phone number he gave me to call to check if my purse had been turned were also very kind and helpful. Then receiving the email from AA that my purse had been found was wonderful. I can’t thank you enough.

I got my laptop. Many thanks!

Thank you so much for finding my daughter’s stuffed toy. She says she has her best friend back. Thank you!

Hello - Thank you soooooo much for everything. The Tampa experience is the best experience I never had in public place . Everyone was motivated to help me get my work computer back. Thank you everyone for your help . You guys are AWESOME.

Great process and I appreciate the tracking email. Thank you so much!!

Couldn’t be happier with the service! Receptionist Kayla (spelling) was very kind, helpful and prompt. Solved my problem quickly.

Prompt & efficient, super pleased at the finding of my IPad!!! And, the sweet lady who handled my case was super sweet! Job well done!!!!

I am so sorry that I did not remember the gentleman‘s name who called me only a short time after I put in my request regarding a loss. He was so efficient, and Genuine .You could tell that he takes his job seriously in an effort to return lost items to Travelers.kudos to him. thank you

Thanks for everything!!

Received item. Thank you so much. Glad I called

Forever grateful to whomever returned my iPad.

Thank you so much! I haven’t backed up that device and there are a lot of memorable photos.

Never left anything before this trip and really appreciate that I was able to call and have left item shipped. Everyone was helpful and my item came quick and really well packaged. Thank you!

Thank you so much for sending me my Lost phone I will always fly American airlines

Just recieved my lost item today. Thank you for packing it with such care. Can't believe that it was found after so many weeks! Thanks so much.

THANK YOU FOR YOUR PERSISTENCE IN LOCATING MY LOST IPAD! I RECEIVED IT YESTERDAY!

Thank you so much for the fast response to my left item in the Spokane airport. Very impressed on how my request was handled! Great job, will pass on to others…

thank you

Even before you found the item I lost, I was really impressed by the quality of your customer service. You responded within an hour by text to tell me how to submit a claim and have been very responsive by email throughout this process. I am also really impressed that this item was handed in and now being returned. Thankyou.

Thank you! I was so impressed with the whole process and how easy it was. From the person at the Amtrak station in Philadelphia, who explained everything to me to filling out the form online, and receiving updates via text and email. Very much appreciated!

Your service is very efficient and easy to use. I am grateful for the fact the item was found and is being returned. My husband also lost his drivers license that day don’t suppose that was retrieved as well if so send with phone Thanks again Heather H.

Wow! All I can say is how grateful I am and how impressed I am that my IPad was found and the excellent customer service and response in communication and the return process. Thank You!!!

Thank you for your prompt reply. I hope I will also be notified of the delivery date as well later on. Thank you very much

Thank for finding, identifying and safely returning my lost item in a timely manner. Well done!,

I'm so grateful for this service! It was easy to file a report on the Alaska website and I was kept up to date with details on the search for my item. I appreciate the effort that was put into getting my item back. Shipping option made it quick and easy to recover my lost item. Thank you!

Excellent service in getting my items back to me. It was very obvious that they genuinely cared

I am so impressed that American Airlines found my phone and took the time to find me and set up shipping to return to me.

Lady was nice and efficient

Thanks so much for retrieving and sending my Kindle!!

Thank you. I’m very happy with your exceptionally prompt and effective service. It was highly professional.

Thank you for your conscientious crew and excellent customer service in helping to reunite me with my lost item.

re: lost Report ID: 300xxxxxc The items reported in the claim was received in good condition. The effort taken to retrieve the items left in our rented unit is admirable and is fully appreciated. Thanks to all involved.

J’ai bien reçu mon porte-monnaie avec tout l’argent qu’il contenait ! Merci infiniment pour vos services !

great job thanks

Everyone at the Omni was very helpful to me, and I received my items in a timely manner. Each staff person that I spoke with, gave me the same the same information pertaining to the process of getting my items returned to me. They were friendly, patient, and knowledgeable. I appreciate everyone at the Omni from the front desk to security in this matter. Thank you.

GREAT JOB YOU GUYS FOUND MY LOST ITEMS AND SENT THEM BACK ASAP

Very happy my iPhone was found at a AA gate, turned in, and I was called by AA Lost bc and Found! Thank you!

Thanks American Airlines for finding my wallet. I appreciate it so much!!!

I LOVE AMERICAN AIRLINES

Thank you for your help in recovering my lost item

I am so thrilled that United located and held onto to my device! I’ll be so relieved when it is back in my hands. This return process so far has been great. Fingers crossed item is back with me soon. Thank u!!!

Received my phone so appreciate. Thank you

Un grand merci pour votre réactivité et pour l’honnêteté de vos personnels, qui s’ajoutent à leur sourite et leur serviabilité. J’attend le retour de portefeuille avec impatience et si possible vous ferai un retour complémentaire alors.

Excellent service!!! So grateful cleaning personnel returned my wallet!!!

Kamy was a great help. Quick respond. Thank you so much

Thank you for returning my tablet. I thought it was gone forever but United got it back to me within days, thank you for creating trust.

Thank you ever so much for returning my lost item, you have absolutely no idea how much I appreciate it.

I can't express how happy I am that your team was able to find my phone. Thank you!!!

Please note: "Tamara" (sp?) was EXTREMELY HELPFUL through this process. Please inform her Supervisor of this. Thank you.

Thank you very much for the prompt action :)

I just wanted to say that Brian was terrific. He dealt with my case in a personable and professional manner that was both efficient and pleasant. My only wish would’ve been to send the phone directly to the UK from NY, but it sounded complicated so we found a different solution that sounded more straightforward. Great service which was very much appreciated. Thank you,

Thank you so much for such a speedy retrieval of my items. So sorry I needed your valuable service but is outstanding to know you are there, Thank you and everyone involved with returning my items. Great service!! Truly

Thank you so much for your speedy response. The attendant explained the process clearly and that process was easily used. The emails sent were very much appreciated.

Thank you for the return of my lost items.

Thanks so much

My personal Items was shipped to me in a timely manner glad my stuff was found so fast

The housekeeping staff was wonderful. They made the return of my lost item very easy. I appreciate the customer service.

Thank You!!!

Thank you very much!!

Excellent service.

This is Dr. Karl S. in behave of my wife Monika S. and myself. We would like to express our graditude and thanks for being instrumental of finding my wife's wallet and returning it to her, The Wallet arrived today in an excelent condition. Thanks again from both of us Monika and Karl S.

Fantastic service! Thank you!

Thank you so much for finding and returning my laptop. Shout out to Reggie for calling me back!

Thank you so much for returning my passport. Even though I had to get an Emergency Passport replacement to continue on my trip, it gives me peace of mind to have my original one.

Thank you very much!

Excellent response and customer service, starting with the front desk, and personally service from the lost and found gentleman. I am proud of them!

THANK YOU SO SO MUCH!! United Airlines is AMAZING!!

Great service!

thank you very much - I have no idea where/when I lost my DL but searched all areas when I was in the airport last tuesday and could not locate it. I am so happy that it was given to a trusted official so that I know it is not being used for fraud.

This was so easy to use and the staff at PCC were very helpful, especially Precious. Thank you!!!

Wallet safely delivered 13.02 pm 10/17/23. With grateful thanks.

Thank you so much for finding and returning my phone in such a professional manner. I was heartbroken as all my ALASKAN CRUISE PHOTOS were on that phone. My husband and I just loved all the beauty that alaska has and because we are in our late 70's will probably not make a trip back but who knows for sure. Thank you from the bottom of our hearts

The Folks at the Hilton Sedona are great!!!

I previously have written to thank you for, somehow, finding my passport, but I just want to express my heartfelt appreciation again: So, big-time thanks. I was astounded to receive the news that you had found my lost item. Thanks to Alaska Airlines and its associates for a wonderful, caring job. Kindest regards, Paul L. K., Victoria BC

Thank you

Thank you for the prompt reply and attention to my request, I received my lost items in the mail today and appreciate the assistance

Thank you. I appreciate the ease of contacting you and arranging the return of my iPad

Excellent customer service. Responsive, easy to work with, flexible, great communications. They went the extra mile.

This was an easy process. Everyone I have spoken to on the phone has been very nice and helpful. Thanks, Donette B.

This is a great and easy to use service, much appreciated for me leaving it on the plane!

You all were amazing. This journal contained some of my most precious moments with God.

Great website for lost items and great service, but getting to know about it is hard.

I have been very impressed with the response I have received from Chargerback in helping me track down my lost item. There was regular communication on status during the search phase and they found my item! This also made me feel good about the integrity of the American Airline Staff who turned in the item. This item could have easily been taken home but it was turned in! I so appreciate it. A great experience all around. Thank you!

Thank you! My heart sunk when I realized my laptop had been misplaced. Your team reacted with care and efficiency and within a day it arrived at my doorstep.simply awesome! -Phil Alvarado

Thank you so much for your good work. I was sure this was lost.. I appreciate your follow up.

I am very impressed with your service which recovered and shipped my laptop that I left on a flight to Denver and then found waiting for me at my house when I flew home to the state of Hawaii. In between, I was in Philadelphia and San Francisco. Awesome service!!!! I am really amazed at my good fortune to have traveled on United and for you to have this wonderful lost item system!

Melanie was so helpful!! We are extremely impressed with how quickly our son’s blanky was found and shipped back to us. Thank you so much for the wonderful customer service and we cannot wait to return!

Thank you so much for persevering in finding and returning my KIndle that I left in my seatback between Albany and Chicago. I never really thought I'd get it back. I am so pleased!

Excellent Service

Thanks so much for finding my item and making it easy.

got my camera back today thank you for all your help

I was so panicked. Didn’t notice my list item for several days. Filled out the for and within 2 hours Alaska responded quickly and with very easy instructions on how to retrieve the item. I am very impressed and thankful to the efficiency, honesty and easy process Thank you.

Notes and thanks. Looking forward to receive

Our lost item arrived at home this morning Thank you Ms Schummer

Thank you so much for expeditiously helping with the return of my diabetes medication. It is very much appreciated

Thank you for finding my remotes and promptly helping me to get them back. Excellent!

I appreciated that you found and is returning my lost item. I will wait.

Thank you for returning my wallet

Thank you sooo much for returning my vest and blouse.

Thank you very much I love your casino

Thank you so much for how quickly you handled this, top-notch customer service!

Glad to have my e-reader back. Thank you for retrieving it for me.

Thank you very much delivered exactly the right time

My Kindle along with my glasses were found and shipped to me! Phenomenal service! Thanks!

Thank you. Received my camera today. Everything is great. Thanks.

speedy and thank you

I didn't think my tablet would ever be seen again. Thank you for returning it!

Wow! This was betting 98% chance you would not get this back to me! I have lost so many items that go into a black hole never to be seen again, Thank you for improving the process and for getting my iPad back to me!

appears to be good.

Thank you i received my iphone, where was it f/ound ?please advice

Thank you for being so understanding and kind. Have a great day

Excellent job!!! Elisabeth Al. is the best.

Thank you so much for getting my phone back to me! It is truly appreciated.

Thanks for your professionalism, attention to details and sense of urgency! We appreciate your thoughtfulness. Have a great weekend.

Thank you so much!

its with gratitude that I thank you for returning my lost item. The system worked! Your partnership with United airlines has put my faith in flying with the airlines in the future. Thank you for all you do for all the tired travellers ;) xoxo

Thank you SO much for your help!!

Thank You, All the assistance is really appreciated

Once we had gotten to the airport we realized we left my husbands phone in our room. We called and they transferred us the security group. Within 30 min they had gone to the room found it and called us back. Within minutes sent us link to fill out the information needed to get the phone back. We could not have been more pleased on the speed of action of the security team. We appreciate everything they did.

Raleigh has the best Amtrak in North Carolina it’s clean they are so polite and they make sure you are well taken care of thank you to All.

Thank you so much for your help

I can't believe it! I actually received my lost iPad, exactly a week since I lost it on my flight. I never thought this would end so well.

Excellent handling, swift, impressive.

Thank you. I appreciate your courteous and speedy assistance.

Thank you so much for finding my iPad! I really appreciate your work

Thank you!

Such a relief. Easy and quick. Thank you so much.

Thank you for finding my left behind item! Great service!

Thank You and Good job to all who helped find & return my iPad that fell out of a backpack on an AA flight.

Very happy that this process works so well.

Thanks a million for finding my laptop which is very important for me. Thanks again

Excellent customer service some of the best I’ve had in years the clerk who help me was so awesome and helpful excellent attitude. I will be flying American from now on when I travel I’m very grateful to your your team of professionals!

Thank you so much!!! I can’t believe my money was still attached as well.

I am very excited to find my Oakley glasses. The process was simple to call, verify and pay the shipping. Only one request to add the phone number for Airport Lost and Found instead of only asking to visit the website. TSA representative gave me Airport Lost and Found phone number.

American Airlines is great a lil more priced than southwest but your customer service trumps them all.

I really appreciate lost and found located my lost item. I am now believing people there is really honest people working hard and taking care of customers. Thank you!

Thank you very much for your very prompt and professional return of the clothes I left in my room at checkout. Very well done!

Merci, votre service est très efficace.

Melissa really helped me out. I was really worried about what I left behind. Thank you!!

Duffel bag arrived at our house half an hour ago. Thank you all so much for finding and returning it to us. Your processes for handling all this was really easy and efficient; required only a little patience on our part.

Thank you so very very much for finding and returning my diamond stone that I lost at your facility on 9/20/2023. ANA D found my loose diamond in my hotel room #2xxx after I left the hotel and called when I discovered it missing from my ring. The report was filed by nelkurdi. Thanks thanks thanks! You are my hero’s!!!

Excellent job

Thank you VERY much!!!

Thank you so much!!!

Thanks for finding

The staff at the registration desk in this hotel are the best. I've been visiting this Country Inn & Suite for several years every fall, the staff at the desk has remained the same and I feel like I'm visiting old friends each year as we return. Thank you Peggy,Nicole,Izzi& all. Looking forward to next year. All the best. BrianLNewsom

Thank you so very much for finding my pants to my suit. My stay at the Tropicana Havana Tower room 6629 was excellent. I totally appreciate your service. And hospitality. Congratulations on your new management keep up the good work

Thank You American Airlines! I had left a garment bag in the First Class Closet on my flight from Detroit to Denver. My husband filed a missing Lost/Found item with American Airlines. The package arrived "safe and sound". Thank You again!

THANK YOU THANK YOU THANK YOU!!!!!!

EXCELLENT AND FAST SERVICE..!! THANK YOU..!!!

I truly appreciate the efforts on behalf of American Airlines. You were quick to address the issue in a professional manner. Thank you once again for your efforts.

WOW -- that was FAST! I just got my iPhone back with everything intact and I am BEYOND thrilled. THANK YOU AMERICAN AIRLINES!!!!

Excellent service. I received the lost item. It is greatly appreciated. Hui

Thank you so very much for the fast service. I called on Friday, and our charger arrived yesterday (Monday) here in California. We really appreciate the great customer service!

I received my prescription shades today. Thank you so much to Harrah's and staff for sending my shades. much appreciated

GREAT service and response time. amazing work

Quite satisfied with your service thanks for informing about my laptop

thank you so much for finding my ring! i’m so grateful and will always remember the kindness to the people who helped find and deliver my back my ring! you don’t understand much it means to me and words can’t describe how relieved i was to see my ring in the mail! i’m usually a really forget ful person but never forget my ring. Again thank you so so much! have a great rest of your time and service!

Marlyn is the GOAT!!!

Thank You! Your effort is greatly appreciated.

Thanks for your help

Rose was very helpful and friendly and thorough. We are glad our lost item was turned in and we are getting it back.

You all are awesome!! Thank you so much for locating my Kindle. I look forward to receiving it. May God bless you all for your honesty.

I left phone on Amtrak train and so amazed it was recovered and sent back to me. A sincere thank you to both you and Amtrak!

So glad you found my items I left on the plane, the lady who contacted me couldn’t have been nicer and the process for getting my items shipped was outstanding . You guys are the best!!! Mike Weinstein

Thank you for finding my phone and getting it on its way back to me so quickly, you are the best!!

Thank you for finding and returning my phone. It is great that even a large organization in a busy airport can take the time to help a customer in this situation. I truly appreciate it.

Thanks, very good service!

Fantastic service and very pleased with the efficiency

Thank you so much! What great customer service!

Thank you from the bottom of my heart for fixing my self imposed disaster!

Thanks

So wonderful are the people behind the scenes for this lost-and-found. Very quick, very professional, and very compassionate about getting my item back to me… a big thank you to all!!!

I can not thank you enough for locating my phone so quickly. I have to say I had so much doubt as I filled out the form online, but needed to hold onto hope. To received such a quick response seemed unbelievable, but I know the first step was someone honest turned in the phone to the right person/place in O'Hare. THANK YOU! I look forward to having my phone back in my hand soon.

Barry was very prompt and courteous, and incredibly helpful to us in returning my lost cellphone!

Excellent service!

awesome job

Thank you.

Thank you, thank you, thank you for finding the wallet. We are so greatful.

Thank you so much for locating my hearing charger. I received it so fast. You did a wonderful job. Thank yoy thank you!

Thank you

I would like to thank you very much for found and sent my daughers passport. We appreciate all your support. Thank you

Outstanding service in recovering my lost items!

Thank you so much for finding my wallet!

Returned item was quick and prompt processing, gave me some sense of relief or at ease, good feeling of knowing it's coming back to where it belong. Thank you.

Excellent services am very proud

Pleasure to be served like that! fast, polite, professional! My item is back with no problem. Thank you, TI !

Thank you to American Airlines Lost and Found Dept. I am very grateful for your recovery of my lost item.

thank you great service

Thank you so much for finding my computer and sending it back to me. I really appreciate everything.

Thank you!

A great team. Crislady was exceptionally capable and very pleasant in helping me with the recovery of my Apple Watch!

Thank you for the efforts in locating my lost bag and the service to date. Anxiously awating its return and will get back to you once it is "home"!!

Thank you guys for your quick response i appreciate it not sure how it was found in NY i guess the cleaning crew in Miami did not do there jobs there but New York i thank you and i wish you guys all God's blessings

Thanks to Alaska Airlines and Chargerback for implementing this amazing, simple to access, lost and found system for items left on a flight. I will be thrilled to received my lost items and truly appreciate the work that went in to creating and maintaining this system. Cheers to all. Karen

Lost and found person was very helpful and pleasant to talk to. Thank you for shipping my forgotten items

Thanks for solving the problem quickly and professionally.

Hats off to United Airlines. Your service is amazing. I got the email at the same time. I realize that I was missing my item and it will be back at my hands within two days. That is absolutely fantastic.

Thank you soo much!!! I appreciate your responsible actions securing my glasses.

Very quick to respond and they found the lost item which made it even better !

Thank you for locating and shipping my iPad back to me. It was a great thing.

Thank you so very much!!!

Excellent service in my experience. I was happy to receive a found item report in less than 72 hours. Item was quickly shipped and expect it soon. Thank you!

I very much appreciate the assistance I received on the plane in completing the form - it was not easy to find. But I much appreciate the assistance by the person who handled the claim over the phone, very helpful and kind. Thank you so much.

Thank you so much for the return of my husbands iPad.

This is a good system and easy to use.

Awesome process. From AA -Ops to Austion List and found. Everyone tried to help me find my purse that I left by my seat area. Ugh. Everyone was friendly and helpful. Eternally grateful for the honest workers and very thankful. Job well done. Thank you.

Super pleased with the lost and found systems. Appreciate that the airline found my item and made getting it back a relatively simple process.

parfait ,j'attends l'envoi merci

Thank you for providing amazing customer service :)

The young lady in lost and found was so nice. She helped with the return of a lost work tablet. I am so greatful. My stay was fantastic to bad it was only one day. We plan to return to the same location for my fun in the hotel. Thank you agan for the great work you all do.

I am so thankful for your getting my backpack returned to me with all the contents. After 2 weeks, i thought I'd never get it back. Again, THANK YOU SO VERY MUCH! Joanne E.

Awesome customer service!!! Thank you so much.

Eric in lost & found was amazing. Please give this man a raise. He made my day & was beyond professional by going the extra distance to make me feel perfect. Thank you CLT & ERIC

Wow! Thanks for your great work!

My wallet is being mailed to me with my life inside it. I lost it at the grand sierra resort and will stay there next time because of this experience (even tho it’s expensive…. They are amazing) THANK YOU

My bag was found and sent to me! Thanks

Thank you so much Carrie and the Palazzo staff who assisted in getting my phone back to me.

Alaska Airlines is FANTASTIC! I recall seeing the initial response to my list item report that 30 days would mean it probably could not be found. At the 60 day mark I had given up hope. The fact that you followed through at this point is so very greatly appreciated. Retrieval means way more than the cost of the item interms of effort at my organization and personally to assess and address the impact of loss. I know it was a team effort. I have always appreciated Alaskan Airlines. I will sing your praises everywhere I can!

I received my lost lap top back on 8/24. Thanks so much.

I received my items today. The lady at lost and found was amazing to work with!!!!!!!!

To the person who found the tablet whether employee or passenger I say thank you. To Amtrak I say thank you. Keep up the good work.

i am so happy that this service is in place. Brian has Down Syndrome and could not understand the complexity of returning his phone. thank you so much for all the excellent service in tracking this down we really appreciate it.

Thank you so much for this service!!!! A lifesaver and so easy to use! Thank you!!!

This is a unique way of going about this. Yet, interesting. Thank you kindly for the effort put into the retrieval of my lost item.

Thank you very much. I was very concerned and appreciate your good service

Package arrived today, Thank you for your cooperation.

Thank you so much. I love you guys. We fly American A/L five to six times a year. Now I know I will never fly with anyone else. Thank you again.

The service was amazing and the customer service was very helpful

Cannot believe you found this item after 11 days. Thank you so much for contacting me. Person calling me was very helpful and stayed on the phone through the whole process.

Incredibly easy to use and fast response/shipping.

Thank you very much for searching my passport. I was really relieved to hear that you found it. The support to tell me you found it was wonderful. It was really helpful for me.

Thank you so much for finding and sending it to me

I wanted to say a huge thank you to the guys @ lost and found. They were so helpful and I really appreciate them helping me to get my favourite coat sent back to me all the way to Scotland. Many thanks and ever grateful.

When Hilton first told me the requirement to use chargerback, I was annoyed. So I tried it ans was very impressed, easy, efficient, very good service.

Team effort found my lost passport at the Gate and sent it back to me . Thanks everyone at United . But now I still must use that ugly photo !

"I am incredibly grateful to the entire team ] for their swift and remarkable assistance when I lost my wallet. Their dedication, especially during a time-sensitive situation when I was about to miss my flight back to Detroit, truly saved the day. Thanks to their efficiency and commitment, I not only recovered my wallet but also managed to catch my flight on time. The support provided by your team, during what could have been a stressful ordeal, was outstanding. A special shoutout to your team member who personally assisted me throughout this process. Their professionalism and genuine concern for my situation were evident, and I want to express my heartfelt gratitude for their help. The exceptional service I experienced at your hotel has exceeded my expectations, and I will always remember this positive experience. Thank you once again for turning a potentially disastrous situation into a positive memory. I will certainly be recommending your hotel to everyone I know, and I look forward to staying with you again in the future.

Ty SO much for finding my wife’s phone!!! You guys at six flags are awesome!!!

Thank you for your persistence in finding my lost passport. Its loss was my fault, but American Airlines was eventually able to locate it.

Thank you

Not only was this process easy and fast, Byron provided top notch customer service. He called me back immediately, and kept me in the loop with updates, also checking for updates on my end. He made me feel like my lost item was the only thing he had going on.

In the rush to get off the ship and go home, I left my opal/diamond earrings as well as my Kendra Scott necklace in the bathroom of our state room. I filed a missing jewelry lost and found report. Within a week I was notified that my jewelry was found and being shipped back to me! Thank you so much Carnival and to the wonderful concierge that found my jewelry and turned it in.

I really appreciate the professionalism you had all the time with my lost cell phone. Everything was fast and well coordinated.

Very helpful and very nice on returning my loss items. First class all the way

Thanks to your service I got my jewelry and prescription medications that I carelessly left on the plane back within 3 days of reporting them lost. I will always be grateful. I would especially like to commend Jérôme Pelletier, the Air Canada representative who personally emailed me to reassure me that he had my valuable items in hand so I could relax after several days of anxiety and self-blame. Thank you again.

Thank you very very much!!

My 2 dresses and long sleeve blouse arrived safe and sound!!!! Thank you all so much for sending them back to me!!

Your app proved to be Very helpful. My item was located very quickly and is on its way to my home. I’m extremely grateful and I must be more careful next time.

My belongings were returned quickly once ticket was processed and with no damage via shipping. First time having experienced this, appreciate how easy and well run the process was from my perspective. Many thanks!

Great!

So thankful to Resortworld LasVegas. They really help us in finding the stuff we forgot in the room. We thought that won’t get back rhe stuff that we left. My nephew was so happy to get back his stuff back, which was given by his grandma. The smile on his face and his grandma is priceless. Thanks again RW-_Hilton LasVegas for the effort. Will definitely recommend place and this will be my hotel very time we go to Las Vegas.

Thank you so much. Your housekeeping is much appreciated for locating these very important items. This could have turned out really different. Thanks again. The Mulhearns

Excellent service. My lost item was delivered on the scheduled time, Thank you,

I am amazed to hear from you, I did not bother tracking my Kindle down as I thought the odds of being reunited with it were incredibly small so someone in your organization connected me to my lost item through my seat number I assume. I am very impressed and thankful for the effort you took

Found the item very fast and was delivered quickly

Excellent service! My husband Kevin and I really appreciate your prompt response and courtesy in finding his white Adidas track jacket. Special acknowledgement goes to Security personnel Mary and Paul. Thank You! Best regards, Dede Devasta De'T.-D.

Thank you so very much! Your lost and found department deserves high marks! So efficient and easy to use. I got great results!

thank you all soooooo much, Got my lost doc and am very happy to see orgs are all trying to give the best you can. Will fly with you all again very soon. LOL Steve

Thank you, The walking stick is sacred to me. I was befuddled when checking out Mirage

Gracias por todo el apoyo recibido para localizar mi IPad y dar seguimiento para su envío, Agradezco a cada persona que lo hizo posible

I have been extremely impressed by the efficiency and helpfulness of the lost and found service at the Venetian. The initial reporting process was simple and clear, regular updates were easily available. The process of returning the items to us when found was also very simple, efficient and reasonably priced. We were on a road trip through the US (visiting from the UK) and were able to arrange for the package to be sent to the next hotel on our travels. Overall, an excellent service from the Venetian - well done!!

Thank you for update

Thank you so much for your assistance. My dresses arrived. Please tell Mitch thank you for me too :-) Respectfully Tobi

Excellent detective work…weekday or weekend delivery is ok

Thank you so much for contacting me, I'll keep you all in my prayers, I was shocked when you told me, the money was still in the wallet, will I receive the check the same day, or at a later date, that was money I was going to put in the bank, but I forgot it was even there, thank you once again, I love New York, I appreciate it, and I feel like I am back in the old days.

I thank you for your continued search and retrieval of my lost item!!!

I would like to express my upmost gratitude to a member of your staff. Even though I don’t know her name; she did an excellent service by helping us get my sons carryon luggage back. We received the carryon luggage back and everything was intact and in great condition. THANK YOU so much for having excellent staff!!! We appreciate all of her help, dedication, and knowledge. (It may be standard service to you but your standard exceeds others). Again, from our family and especially my son(who got his laptop back in this shipment) “THANK YOU VERY MUCH!”.

Thank you! Y’all were sooo helpful

American Airlines is the best. When I received that phone call and said they have my bag with my Ipod was the best day of my life. Thank you very much.

You guys are just awesome. I am so impressed with the way you handled this. Thank you so much from the bottom of my heart. Tennessee is awesome. Dollywood is awesome. You guys are all awesome. Thank you!

Many thanks to the person(s) responsible for returning my ipad( that I’d left in the United Club @ Dulles Airport on July 13). Once I filed the report( 2 weeks after it was missing as I checked other spots first) I got immediate feedback that it was being looked for and would be shipped Fedx when found. Less than a week later it was safely delivered!!! Great work, excellent response and communication-not to mention that both legs of our round trip from Dulles to Barcelona ( July 13 dept, July 31 return) were excellent flights with great crew!! I am ‘Team United ‘ right now and sharing my story w/family and friends-YEAH!! Made my summer!! Anne K

Once again I want to thank whoever was responsible for locating our items. Carolynn A.

Thank you I received my items Great Job!

They were so kind and vert helpful to find my lost items

Left suit hanging on an AA flight. Amazing service when the suit was found and returned

Thanks for finding my son's glasses!

Thank you for the active response.

Good service

Thanks much for your diligence to resolve the issue of my lost iPhone. It was only a recent purchase, one month!!! I’m very grateful to get it back! Be blessed! I pray for God’s richest, choicest blessings for all who helped in all ways!

Thank you for your correspondence.we become fun of Sheraton!we will stay your hotels again when we go abroad!

Did not even realize that I had left my laptop on the plant till I received your notification. Claiming it was easy and I received my laptop the next day. Thank you! Awesome service!

Thank you so very much for your Expedient response.

Thank you so much for locating and returning my lost dresses. I so appreciate your efforts on my behalf! Marty

I’m so relieved my son’s phone was located. While it was super inconvenient to wait until it shipped to Seattle, once it arrived your staff acted quickly and processed the return. Waiting for it in the mail now- thank you!

People at lost and found were very helpful. Especially Brian helped us to get our stuff back

I wanted to thank you for finding my grandson's ipod. It was a very small item but you found it! My grandson and daughter were amazed that you were actually looking for it, much less that you were able to find it. I really appreciate you putting so much time and effort into my lost and found request. You kept me informed as to what was going on and you continued to search until you found it. My grandson was very excited when I told him the good news. Thank you so much! If everyone put this type of effort and customer service into their jobs, the world would be a much better place :) Thank you!!

I am stunned and surprised to have received my iPad back. And, very quickly. Terrific job by your team. Thank you.

Thank you so much My necklace arrived yesterday

Thank you YUL!! We are thoroughly impressed and grateful that you were able to locate our car (and house) keys. I did not think it would be possible to recover such a small item, but your system clearly works well. Thank you and one more reason to visit your great city again! Regards, edgar

Thank you so much for finding my lost item.

I received my lost items today and can't thank you enough for your diligende in seeing this matter through. I am so thankful that there are still some honest people around, as I lost similar items on another trip I redently took. Those items were stolen from my room and never returned. I sincerely applaud the person that had the integrity to return my items. I will be forever grateful!

Praise God! We just got our luggage. Thank you all so much for your patience and kindly to us through all the phone call. Take care and once again, THANK YOU ALL.

Thanks so much for finding and returning my item.

Your representative was so efficient and helpful. It made what I thought was going to be a disaster turn into a very positive experience.

I’m simply amazed and overwhelmed at Royal Caribbean's response to my request for help with my lost laptop! They found my laptop and are having it sent through FedEx less than 24 hours after I filed my loss report. Such customer service is indeed rare. THANK YOU!

Pat helped me find my license and I can’t thank him enough. He went above and beyond and was so kind. I am so thankful!

Thank you for prompt responses to the missing report.

iPad returned to me. Thanks you for your help

It took almost a year to get my key back so that kind of sucks since I no longer have the car. But the lady who called me from Oakland was super nice and the process to get the key back has been easy. I just want the Keychain that's on it anyways so it's cool I'm happy it's coming back. Better late then never. Thank you.

Thank you very much!

Thank you so much for sending my travel bag back to me. I really appreciate your time and effort to find it. Sincerely, Maricela

Your system was great I appreciate your great efforts in returning my keys

Thank you from the bottom of my heart!.

Left computer in the seat pocket on a flight, and received it back yesterday. Couldn't have asked for better

Really excellent service. Loosing my laptop was a stressful experience! But knowing you had it and then to be given clear options to resolve made things bearable. And the lady on the phone was always helpful. Thank you so much! Everything has arrived via. FedEx today.

It’s a great system you have going here and great staffing. Thank you for finding my wallet and being able to ship to me

Thank you so SO much for locating my item. I can't imagine the piles of lost articles you must have to dig through but I am forever grateful for your efforts.

Thank you so much for reuniting me with my lost item. The service was fast and efficient - had no hope of getting my phone back but I’m so glad I used this service now 5*

THANK YOU SO MUCH!! got my airpods back so quickly and easily!!

Oooops I used my married name. Again, Bless you for all your help.

I appreciate your time and effort it took to look for my phone. Also in sending it back to me! Bless you!! Thank you

The one thing I would like to be able to do is thank the person responsible for finding it. The very least I could do

Thank you to the Security Team, I appreciate you taking the time to check my room for my missing bracelet. Very much appreciated!

Good

Thank you! I do appreciate your diligence and integrity! I believe my phone will be delivered today and can't thank you enough for notifying me of the procedure to pay for it's return and for following through. Bless you all!

Dwight provided excellent customer service in locating my phone and chargers left in my hotel room. He went above and beyond in providing feedback and keeping me updated.

Thank you for finding my prescription sunglasses. They were on there way back to me before I even noticed I left them in the vehicle. Thank you so much for finding them and having a way to get them back to me so quickly.

Honest crew 5 stars

Thank you very much for doing this, I appreciate your hard work and perseverance.

Thank you so much for the efforts to find and return my lost phone. I am so grateful. Thanks !!

thank you so much. this was wonderful. we truly appreciate it. Awesome job team AA. Thanks again

I am very pleased with the staff at American Airlines who went beyond the scope of their duties to assist us in getting back our “Lost & Found” duty free bag accidentally left in the ramp at Philadelphia airport! Thank you so much for all your assistance. My wife and I commend the exemplary service you have provided ! Special mention to Britanee (AA Philadelphia) & Grace (AA Toronto) who were both very helpful! Many thanks again!!

Thank you for your help! A FedEx pickup has been scheduled for any time before 5 PM today. Thank you!

Received prescription eyeglasses in the mail. Thank You

This was an awesome service. Thank You.

Amazing they found our lost item. Thank you so much for contacting us and the fedex option to ship!

Thank you

Thank you so much-received everything! I appreciate the care that you took!

It took two months but I am blown away you found my wallet! So excited, thank you for staying on it!

Scott in Albany deserves a round of applause. He helped me with all of my missing luggage problems and my CPAP that I accidentally left behind on a plane. If there were more employees like him, the service industry would be a much better place. Kudos to Scott & any employees behind the scenes who helped me locate my CPAP! Thank you, Laura G.

Thanks for this excellent service.

Thank you kindly, I received my items in the mail yesterday. Additionally I received my daughter's hiking books. She did not realized he had left them. Thanks again.

Thanks Appreciate your help with a stressful situation

Thank you so much for helping me find my glasses i appreciate it very much.

Excellent Service. Thank you for recovering it

EXCELLENTAAAAYYYYY! Wynn... your the best. From the black Formula One racing car to the burgers at the pool. Now this!!! With my "Terminator" voice..... "I'll be back".

Thank you for my return getting back to me in great condition

You guys are amazing!!! Thank you so much- this phone has the last year of pictures of my late son. I am so grateful

J'ai eu un super service Vraiment a chaque téléphone toujours courtois et rapide pour les rappel Très bon suivi par courriel CelA grâce à une Dame au nom de MARYSE merci

Wow!! Talk about amazing service. Honestly I feel like this never happens anymore but to lose a cell phone on a plane you'd think it was a lost cause and you'd never see it again. Thanks to Imani for calling me and leaving a vmail letting me know you found it before the L&F ticket was ever acknowledged. The person in the CS Chat who assisted and to whoever answered the phone at the L&F desk this morning. THANK YOU.

Excellent service. Thank you for your efficient and thorough service.

The agent with whom I spoke was pleasant, professional and gave me total confidence the item will be shipped as soon as feasible. Very efficient process.

Excellent service from LaLa

THANK YOU! Josef S

Thank you so much!!! I would love to know where my ID was found!

THANK YOU, my computer arrived intact today. Can you tell me where it was found? Appreciate your excellent service.

Thank you! I am most grateful for your finding the iPad.

Zenima was the contact for me. She was patient, attentive and was easy to understand. Her instruuctions were clear and precise. Items have expected arrival of Friday July 14th. Thank yoy

Thanks

This was excellent customer support! Thank you so much for locating my item so quickly and shipping it back to me.

So impressed by the ease and quick response. They found my item and sent it within a day. Thank you!!!!

Thank you so-o-o-o much, you were amazing in holding the keys and then sending them to me. So much appreciated!

thrilled to have iPad found. thank you to bob and team at JFK term 8!!!

We were so impressed with how you took care of us on this lost and found. We are so thankful that you have such honest people working for you who clean and check on lost items in the planes. I wasn’t sure if I would ever see that drivers license and passport again. I can’t tell you how excited we were to get your message that you had found our missing items. Your prompt service of returning those to us is very much appreciated! We have always flown with American Airlines and we will certainly continue in the future.

Barry provided excellent service. He was very helpful and resourceful in finding and returning my license. He was professional and a pleasure to talk to.

thank you so much for returning my items.

Thank you for your prompt service and assistance with locating my hard headed son cellphone. Be safe!

Thank you so much for finding and sending the infant onesie to me. Your lost and found team are the best. I will be back the next time I'm in Tampa. Tell everyone that was involved with finding the onesie I appreciate it so much. Thank everyone. Cathy Deal

Thank you so very much for sending my denim bag home. Thank you, Jessie J.

Thank You!!! I was a little worried that I could not talk with anyone about the lost wallet, but your system worked!! Good communication via email on progress and Shout Out to CLT America Airlines for finding and returning!!

YOU DONE THE FANTASTIC SERVICE, Cudos to your entire team and thanks a lot for retrieve my Ipad back.

Thank you so much for returning my lost item with full contents. Really appreciate Air Canada employees honesty and responsible behaviour to ensure I received my item in full . Thank you

Fantastic experience. Many thanks. Tim

With limited information and poor documentation, you were still able to find my tablet and return it to me. I am sure it is mine, since the pass code worked and I was able to identify the files. Thank you for helping me sleep better.

I would like to thank to Olga S. and the aricraft mechanic (ALex) that worked overnight to find my ring. Olga was fantastic and spent long time looking after dismantling the chair.. You have outstanding employees and they make the difference in a company. I know as I also work with public. Best regards.

I was assisted by Vladimir, with the items I left at the Hilton Blue Lagoon, Miami. He was aware of the item I had left right on the bat. He took precautions to ensure he was talking to the actual owner and within 15min he had sent me the link to start my return process. He also, called to inform me the items would go out the same day-actually he was handling that then. He was very pleasant. On a scale of 1-5 with 5 being exceptional I would rate Vladimir a 5!

Excellent

Thank you so much for contacting me about my Brazilian passport

Received my package today including some items I had forgotten to include in my claim. Thank you!

Thank you so much for finding my item!

Thank you so much for pursuing my lost phone, with a great result. Although they have replaced it. It will be good to get the phone back to them. I look forward to flying with you again.

Excellent service!

Bag was lost and after 3 days I became totally frustrated. Finally someone (Karen in Seattle) contact me and put me at ease. She shipped out the bag the same day!

What a remarkable system for finding and returning my laptop! Thank you for such a prompt response - I can hardly believe it’s already on the way back to me. Terrific job - thank you!!

Thank you I received my lost item. I really appreciate the process of my return.

I am so impressed with the service that I received, both from United and from you regarding the return of my lost IPad. I should also mention the excellent service from FEDEX. Thank you all!

Thank you

Thank you so much for finding my cell and shipping to me snd for your wonderful communication! Warm regards! Tania

Thank you so very much for recovering my husbands headphones. They were quite costly and we did not think we’d ever see them again. I am very blown away by your customer service and by the good person out there that handed these in. You are are best! Thanks !

I would like to thank the cleaning staff and everyone at the Tropicana for returning my wallet. Everyone was great and a big help and I appreciate it so much.

Thank you for your prompt and considerate attention!

I truly appreciate your being able to locate and return my items back to me. Some of the items had sentimental value, and were irreplaceable.

Helpful service! Thank you so much!

Thank y’all soooooooo much for not taking the money, and/or any items out of the bag my daughters friend left in the room. I thank y’all with all my heart.

gracias por todo principalmente por buscar y a ayar mi pasaporte les estoy agradecido de tenerlo de nuevo en mi les doy las gracias a todo el personal que hicieron el esfuerzo por ayarlo bendiciones para todos

Thank you so much for your speedy recovery and notification and shipping of my bag I left at the AA gate in PHL. My computer that contains work and photos was in that bag! I am so grateful. Wishing you all the best.

I really appreciate that you guys contact me referenced to my lost wallet. That is a mother's day present from my children's. So happy I'm going to get it back. Thanks for your time and for the compromise with us as costumers. This says a lot and I can recommend you to my family and friends. Love it.

Great lady who helped me!!! Made it easy to report lost and found and get it fedex back to.

I am ecstatic with joy. I can deal with missing clothes bit this item is essential to my well being.. Immaculate service.

I am a senior citizen and this is a really easy transition. Thank you so much

Thanks for a great experience!

We were overwhelmed with relief to hear you have found my black portfolio containing our checkbook, password book, kindles and important Volvo documents! Thank you for your excellent service. Sincerely, Jo Ann K.

This process has way exceeded my expectations! I appreciate the timely communications. You've been great!

Very Good Service.

Started out rocky with a happy ending

Receive yeah welcome thank you

Wow, what a great lost and found, team. Thank you for your professionalism. United Airlines is lucky to have you !!!

Give every one a raise. I dunno who found the tiny case with my expensive as hell heating aids (that i stupidly put in my pocket on a Rollercoaster) but thank you soooo freaking much! This system made it very easy to get them back even when I changed my mind 12 times weather to have them hold them or ship them.

The overall service was top-notch. One of the best hotel stays I've ever had. Additionally, my daughter left her purse when we checked out. The hotel staff (Alexis) was very helpful in confirming the purse had been located and streamlining the process of getting the purse back to me. Additionally, Brenda had left for the day at the time that I called. However, she responded to my email first thing the next morning and arrangements were made to return the purse to me right away. You staff is very pleasant, helpful and efficient, and Lexi and Brenda both have gone above and beyond to help get the purse back to us. I will highly recommend Hotel Capstone for those reasons alone, not to mention what a pleasant experience we had all around. Thank you so much!!

Item received, thanks... I am impressed with the Hotel and people's honesty, difficult to find it nowadays

Thank you very much. Awesome service.

Thank you so very much . I was deeply concerned .

Thank you so much!

Very quick response. Thanks for your help!

THANK YOU THANK YOU THANK YOU. I am still on vacation but so relieved. There are still good caring people in the world. Thanks for making my vacation better.

Thabk you so much for a quick response

Your team was fabulous!

Got My Jewelry Today

I received nothing but 5 star service at the hyatt recancy grand reserve.

Easy process to get your lost items returned

Your service is excellent I m happy

Great job getting my iPad back to me. Impressed!

Good Job !! Addressing my concerns over my lost item (passport) and keeping me updated!! You’re the best !!

Your colleague at the South Station lost and found was extremely helpful. I couldn't be happier or more grateful.

Great

Lost and Found - Great service. The staff at Kennywood did a great job of keeping me up todate on my lost item. Thank You.

Thank you for finding and shipping my wallet back to me. Very much appreciated.

So so so helpful! Thank you again!

We received our Kindle Fire and Kindle Reader today via Fed Express. Thank you so much for finding and sending to us!!

Great service - feared my iPad was lost but continuous communications got it found and coming home on Wed

Good job.

The team at SeaWorld responsible for setting up and running the processes for reporting and recovering lost/found items handled our lost item claim expertly. Within two days of our item being reported lost, it was recovered, a notification was sent regarding the recovery and shipped out to me.

Thank you so much!!

Excellent service. My lost item was found and shipped within 24 hours! I’m very grateful to WestJet.

I am very grateful that my item was found and I was contacted. I never thought it would have been found. Thank you for providing a shipping option.

Thankyou so much for returning my lost item well ahead of the estimated delivery date. It is much appreciated!

Left a laptop in my room at Omni Shoreham DC. Called from the Amtrak train when I realized I didnt have it and the computer was found and shipped out to me even before I reached my destination. Thank you for making up for my moment of forgetfulness so quickly and easily.

Thank you!!!!

Thank you SO very much! Our honeymoon pictures are on that phone and not saved on the cloud. We are so glad you found it and made it easy to get back!

Finding nice and helpful people for something that really is not important but it is meaningful for me was very special. Dinia and Sammy are the best!!! CONGRATULATIONS to HR for the type of people you have.

I am very thankful for the continue feed abck, this phone is essential for my work. Dr S.

Very happy that my lost item was shipped back to me quickly. Great service, thank you!

Very courageous, professional attentive and awesome technology. Great job and keep it up.

Thank you for your assistance. Bag delivered today.

Thanks. Roland the Security officer was phenomenal

I lost my wallet and never thought I'd see it again (a friend took me back to the airport to look around and I literally went through trash cans and just gave up) - I can't believe it's coming home to me. It's nothing super fancy, and the cards are all cancelled already, but there were some notes in there from my parents and godparents who've passed away, and I am so happy to get them back. THANK YOU!!!!! I am going to be rushing to the mailbox. :) Hope everyone is enjoying their summer. What joy you must bring to so many people!!!

Guys THANK YOU SO MUCH. You’re the best. Theodora Toufekoulas

Thank you for the return of my items. Quick service, much appreciated!

Thank you for the prompt return of my items

Thank you for returning my item!!!

Got the bag perfect. Great job !

Thank you so much!

Awesome service. Thank you! Felipe was outstanding, gracious, and efficient.

I received the 2 items I had reported to Hard Rock Casino and Hotel Lost & Found Dept in Atlantic City, NJ today, 6/7/23. Many Thanks!

I am pleased at how easy it was to report my lost laptop. I had to work my patience, but as you said 4-6 weeks... And I am happy to say I am being reunited with my laptop! Thank you!

Thank you so much, for everything you’ve done to find my wallet. You have no idea what this means to me. Looking forward to flying with you again. See you soon, and have a great day !

Thank you

Excellent service. Found my item in less than 24 hours. Thanks a lot team

Thank you very much for returning my pillow and in such a timely fashion. You were very kind and reassuring when you answered my call.

Thank you so much for the quick recovery and shipping of my Kindle!

''''''''Great service, less than 24 hour turn around. I am very great full to get it back so fast, Thank You so much.

Thank you so much for your assistance. You made the process seamless.

Many thanks for returning my wallet, which I carelessly left on flight AC 861 fron London

Thank you so much!!

Thank you !! I received package

you are the best ever thank you so much for finding it i owe you my life.

Great professional service!! Thank you very much!

I want to express my thanks to the Lost and Found Department for everyone’s excellent response in returning my items. When I checked out of the hotel on May 21, I forgot my garment bag full of clothes in the room. I didn’t realize it until I was a couple hours away. I called and was sent a link to the online lost and found form. I received notifications about the status of the search. I wasn’t sure if I would ever see my clothes again. It was only a day or so later that I received the email my items were found. The email notifications and texts were so helpful, and the process of filling out the shipping information was extremely efficient. Also, the price to ship my items was so reasonable. When I received the box, my clothes were even neatly folded and the garment bag folded on top. The note in the box had the name Maria. I want to send a special thanks to her also. I was so grateful to have my clothes returned. Thank you so much. Sincerely, Patricia C.

Unbelievable service. Your staff is incredible. I will stay at La Costa again because of your amazing staff!

Thank you for providing tracking number and shipment information.

I have received my lob kindle. Thank you.

Thank you for getting my cpap back to me.

Thank you so much for keeping me up tp date on the status of my lost ring. It was such a relief to know it has been located and I'm happy to say I have already received it, Thank you again for the great service!

Thank you so much for locating my iPad Pro so quickly - within 48 hours of my lost property report. Well done United Airlines employees!

Thank you for a job well done. I didn’t really think the keys would ever be found.

I will be so happy to get my duffle bag back. Thank you!

I really appreciated all the kindly services.

Thank you for finding it and sending it to me!

Thank you. My iPad arrived today. I am so lucky and humbled by your attention. It was lucky that my daughter had my name engraved on the ipad when she gave it to me. I had totally forgotten that. It was lucky that a very diligent person looked at it, saw my name, and made the connection and called. It is apparent that I had thought I had filed a lost item report with you, but perhaps I had not, because none was found. Thank you, again and again! It is like a miracle. And you are the best of the best. I hope you have many many many more successes in what must often be heartbreaking endeavors. Greetings from Maine! Yours, Mark

Great help in recovering our cards in the safe

Thank you so much!!!

Thank you very much for returning my stuff. It says a lot about your professionalism and character. Keep up the good work and we'll see you next year.

Very impressed that you found and shipped these items. Very helpful.

As a Colorado based business owner, it's been a 30+ yearlong journey with United Airlines. This represents a high point for me... I really am grateful to you guys for retrieving my headphones. It was I who left them on the plane, and didn't even realize until the next day. But it was you and your team that located them, contacted me, and are returning them to me now. As a 1M mile flyer with United, I've become accustomed to the ups and downs that we frequent travelers have come to expect. But this favor you've done for me I did not expect. Super cool, y'all. I really am grateful.

This has been them most impressive system I have seen. The response to our lost item in terms of speed of recovery and speed of info to us is top notch. Thank you to the team involved.

Whoever I talked to today in the lost & found prevention meeting as amazing. She was nice, pleasant & called me back when she said she would. Now as long as I get delivered that would be above perfect

Thank you so much! Words can not express how grateful I am!

I was most impressed with the ease of getting item returned. Thank you!

Good morning and many blessings I like to thank you for hard work and dedication I'm so happy because the best work and professional experience sincerely Luis l.

Wow! From filing a report to shipping my belongs, less than a day. Many thanks to all involved. I'm sure David our "LSA" was involved.

Your Lost and Found service is a great idea! It’s so professional ! Thanks!

Thank You!! Phone arrived in perfect shape

Giovanni, security, went the extra mile and helped my friend retrieve her lost items. So efficient and responded quickly!

Thank you Lucy!! I really appreciate your helping me to retrieve my lost iPad. I had given it up on ever seeing it again. - Mark

I want to praise Tracy who figured out that a turned in cell phone in one name actually belonged to another name, me. I lost the phone in the DC Amtrak station on on March 7, 2023. I had to buy a new phone after I got back to St. Louis, MO. I am thrilled I will have the old phone back, if for no other reason than the pictures of my grandchildren.

It was a user friendly easy process with fast results!

I have recovered my belongings. Your service was simple and efficient. Thanks!

I really appreciate your concern and effort to find my lost passport and make arrangements to courier it to my residence within 2 days. I will recommend your excellent service to my colleagues for them to use American airlines for air travel. Thank you very much.

Thank you so much for letting me know that you found my sandals. I really appreciate you calling me again, because I did not notice the first voicemail. Great customer service, I will recommend the Paris! Take good care.

I would just like to thank you. I did not expect it to be found!

Great job thanks

phenomenal work finding my lost item and great experience all along, with constant updates being sent

A stress situation turn into a great experience thank you so much for all your great work

I received my lost phone today. Many thanks, i do truly appreciate the effort and time to find it. Thank you

Got it. What a relief, thank you very much!

AA: Thank you so much for calling me soon after I landed that I left an item on the airplane and for the smooth process to retrieve the item. Best, Sahr

United and it’s cleaning crew and freight team did a terrific job of finding my personal electronics that I left on a recent flight. I appreciate the quick reply and the fast delivery of the device. Well done and exceeded my expectations.

Such amazing service that I am still in disbelief!! I am so very thankful for the attention and service I received! It may seem like a trivial item, but it is more than that for me! Thank you, thank you, thank you!

Very easy process. Thank you for the help!

Thank you for all of your efforts locating my linen pants-which was left in my error. I’m so grateful and Thankful to EACH and everyone who played an important role with this process. Your honesty/loyalty means so much to me. Hard Rock Cafe really do ROCK!!!!!!

thank you for contacting me about my lost item and making it easy to return.

Harry in Lost & Found was a rock star! So pleasant, so helpful, so amazing! It's amazing that I lost my phone but am coming away with a huge smile on my fact (thanks to Harry), and oh by the way, he found my phone! He made the process effortless. A+

Received my iPad, thank you

I had left my watch in my room, and your team did a great returning it to me. Thank you!

I recently lost my drivers license ID at the Tampa International Airport. I filled out a L&F form and was notified in less than 24 hours that it had been found. It was mailed to me and I received it 4days after I lost it!! Kudos to you folks!! Thank you for your prompt and courteous action to get it to me! You rock!!!

5 star

Thanks a lot for searching/finding/and sending my lost item. It talks very highly about the service provided by Alaska Airlines. Thanks!!

recieved lost iten thank you

I can’t begin to thank you for this wonderful service. It is so worderful to know that there are honest people who really care about others. Thank you so much

THANK YOU ROYAL CARIBBEAN CRUISES! I RECEIVED MY LUGGAGE TODAY! THANKS, LR

I have no words to describe how AMAZING person in this world is Natasha from the security , helping me to find out my lost item that I left at the resort on May 7th . She deserve the best and a raise on her salary for how amazing she is doing her job and how nice is she with the clients ! Thank you Natasha, you are an hero ! God bless u!

My item has been returned. Thank you. Annette Cappaert

How about that? In less than one week you were not only able to find my missing Kindle reader, but you were able to ship it back to me in PERFECT condition. Thank you for your prompt courteous service. I hope I don't ever need you again, but if I do, I'll be happy no matter the outcome. Thanks, again. You guys made my day.

I want to take this time to thank you all for the return of my laptop, and you have done a trustworthy and wonderful job. Thank you again.

I am dumbfounded that my Bose headphones were returned. It restores my faith in the honest of humanity. Kudos to the person who returned them.

Excellent job from United Airlines for the prompt respond to ship my lost item back to me. I really appreciate that. Thank you and God bless.

I could not be more pleased with the response and support that I received from the United team. Unbelievable concern and follow-through from the GS desk, Jan and Ann. The person who searched and located my iPad in a packed United Club was incredible. And last but not least, the person at Lost and Found, who made sure that my article shipped, was a true professional in every way. Thank you all!

Received my package today - Thank you so much for returning my left behind clothing. Joy

thanks so MUCH for finding my lost cell phone at Fort Worth/Dallas airport. So appreciated that is in process of shipping by Fed Ex to my home in Sarasota, FL. It is scheduled to arrive May 18th. THANKS SO MUCH Polise

Thank you! I am very pleased that you were able to locate my Kindle and that it was not lost or taken. Thank you for the quick response and for having an easy process of reporting, the updates and mailing it to me. I am looking forward to my kindle arriving safely home in the mail. Thank you

Thank you for returning my notes that i had invested hundreds of hours developing. Your efforts have renewed my trust in people. Thank you again.

Transaction was very easy and returned items arrived quickly.

Great service. Left my tablet on the plane on Sunday. Agent called to let me know they had it. By Monday it was being shipped home. Many Thanks Thanks for the speedy service

We received our package yesterday. Thank you very much for your help and courtesy. Ron Karst

Tammy was super helpful with this lost and found process! She was personable and happy to help!

Thank you so much for sending my makeup bag back ! That was so appreciated. We will be back. I did leave the maid service a tip each day as they were doing a fabulous job on floor 23 the whole week we were there! We will be back! Thank you SP. cindy b.

Dollywood worked diligently on finding my list item I can't thank them enough for the blessings they instill in what they take pride in doing. Thank you so much.

1st. Thank you to the Pilot and crew of flight of flight AA2675 5/8/23 who helped search the plane and pilot on hands and knees looking and also letting me know at baggage where to report loss. Thank you also for finding my phone in CLT airport and quickly notifyig me. It was sent quickly to me via overnight FED EX. loss of my phone was hard to imagine an getting it back surprising. THANKS SO MUCH!!!!!

Got the shipment. Thanks

The coats arrived today in perfect condition. Thank you so much!!

Exactly a week after reporting my list bag, I received it at my home. The service was quick and easy and kept me updated along the way.

Thank you for diligently tracking down my laptop that was turned in to lost and found and for shipping the laptop to me. I also want to commend Ayleen the waitress at the Bleu Mediterranean bar in Terminal C in Dallas who found my laptop and turned it in to lost and found. I am very pleased with the service from American Airlines.

Thanks so much for helping me get my I pad back. I received it today. Great job.

Excellent follow-up and delivery. Nothing was missing and delivered as promised.

Thank you American Airlines for finding my lost item Excellent Job

YAY!!!! another grand experience on American. I am incredibly thrilled you located and are sending me my lost passport. Thank you seems inadequate.

Very impressive list items process and system. Very pleased not only that my items were located, but were forwarded to me once I paid for them shipping.

I am blown away that you really found it for me. Thank you SO much. It means the world to me. Your agent was so lovely today. Thank you

Very impressed with the quick response.. mahalo

I received my lost items. Thank you so much for your excellent service!

I was still at the airport when I realized I left my phone on the plane and security wouldn't let me return to retrieve it. I never thought I would see it again. THANK YOU United for finding it and returning it in just ONE WEEK!

That you very much for your service. I am patiently waiting for the return.

Staff at Dollywood are amazing people Thank you

Carla rules !!! So kind, so professional. You need to clone her.

Very impressed by the lost-and-found process.

Very much appreciate your help

Absolutely outstanding response and resolution process. Thank you so much

I'm very grateful that after 2 months Amtrak was able to locate my bag and notify me even though they'd already sent an email informing me that the search had been discontinued. Thank you.

Thank you. I received my passport today via FedEx. I appreciate it.

Thanks so much!

Thank you so much for letting me know I lost a folder. I didnt even realize it. I really appreciate the customer service!

Thank you for finding and returning my lost Kindle.

So happy you were able to find my iPad! Really amazed—thank you!

Once again great job, thank you

Thank you for the prompt service! The gentlemen I spoke with were very kind and reassuring also very helpful

Many thanks for the information. Your help is greatly appreciated.

Good service! Central Baggage was especially responsive to questions. Item (computer) left on plane 7 weeks ago. Gate agent at PSP, Andrew was in contact before we even left the airport. When we got home to WA, I had a msg from Andrew on home phone. I should have given Alaska my cell number. Also helpful Ricardo, at "800 help' for AA' started the return process. Would have liked more human contact and feedback during the interium process. Thanks to all for safe return.

United, as a company, has gone beyond what I ever expected from an airline. Thank you so much for locating my passport and returning promptly. I can’t thank you enough. It has saved me hours of aggravation and agony. I will remember this in future as my choices include United. You went above and beyond the call of duty and I won’t easily forget the kindness. Kindest, Erika S, thank you again.

Thanks so much for the excellent customer service. The housekeeping staff went out of its way to locate our lost item and follow up. Greatly appreciated!

Thank you very efficient and fast service

Great service - easy to use and thankful that the FEDEX is sending it 2 day express. Much appreciated.

Your customer service lost and found department is amazing! We appreciate your time and effort in locating my drivers license and getting it to me! Thank you so much.

Timely, easy, and appreciated!

Completely blown away by this whole process starting with housekeeping Lashon to the lost

Excellent - Fast - Punctual - Seri - I didn't expect such a precise service.

Very responsive. And detailed descriptions of lost items. Thank you!

Thank you so much for responding to my submission of a lost item (my iPad), finding it and returning it to me. The most valuable items are the photos of my family and I am so appreciative that it was found and returned. Thank you.

Thank you so much. American Airlines saves my life. Thanks for your attention to my issue

THANK YOU!! The whole process, from calling to update emails - and quick shipping!! So thankful for all the help!

You folks found and sent the right item. My wife is overjoyed as it is jacket that was her ailing mother’s. Thank you so much.

I did Rex's my wallet back however the $95.00 in cash was not in it. Can anything be done about that as I was informed the cash was in in it when I received the call that it was found.

Thank You!!!!!!!

great service! Thank you!!

Arrived perfectly. Thnx

Thank you for being so quick and helpful at find my wallet. From the time I submit claim and received notification that it was found was less than 24 hours. Also very quick at getting my wallet shipped back to me, about 2 hours from when I requested shipment. Thank you very much.

Thank you so much for the quick communication. This process was very easy to navigate. I entered my information and within a few hours I received communication my items had been found and were sent out the next day. I hope I don’t leave anything in the future but glad that you have this program and appreciate you taking time to find my jacket and send it back to me.

Thank you for continuing to look for my phone until it was found. I would like to know where it was found.

The team was wery effectrive. They found the item in less than 24 hours and emailed me aboujt the success. I suggest that the website include a plce to record seat number. I lost it in the seat location.

No problem. I really appreciate you taking care of me.

I am grateful that my item has been found and shipped to me. I am looking forward to receiving it.

I appreciated that you kept me apprise of the status of my belongings. When it was found there were options available to me for the return. Once the option was chosen, you were able to promptly deliver

Thank you so much for keeping me informed about my items. I really appreciate it. Hope to hear from you soon saying that it's on the way. You guys are the best.

I just received my lost items. I’m overwhelmed by the kindness of some individual who found my bag. Also, to the amazing United team. Never have I experienced such joy to have my treasures back. Thank you to everyone. United you’re the Best. Gwen S.

Thank you for your quick response in shipping my forgotten items

Thank you so much for locating my laptop. You stayed in touch along the way and even though it wasn’t found right away, you persisted until found. And then made it easy to send it to me via FedEx. And you packaged it so it arrived unharmed. My experience with the lost and found folks alone would be reason enough for me to fly American again!

We were delighted to learn that our lost item had been found! Thank you for your efficiency and speed in sending it to us!

Laptop arrived on time. Thanks.

The Lost and Found Department was very friendly and professional. American Airlines provided me with a very good service.

Thanks for the quick response and I got my phone back today.

Excellent service! I never expected to see my laptop again. Thank you Gary, you saved the day!!

Received my item. Thank you

I received my lost item (camera) in good order Thank You

I never expected able to get my phone back among hundreds of lost items in the air plane. But I was wrong. Thanks very much your(AA) hard work, which saved me a tons of my important datas.

I am very happy with your service! My lost article was located less than 24 hours after I reported it missing and then was shipped to me very quickly. I received it today. Thank you!

Extremely satisfied with my experience!!!! Thank you Mrs Blue the security guard that helped us so much and the guard that found the item!!!! Awesome trustworthy staff!!!

THANK YOU!!!!!!!I was very upset yesterday when I finally accepted the reality that I had left my laptop on a bench at SFO.Thanks to a good Samaritan and very efficient and caring American Airlines gate agents on duty at SFO B22 last Friday at 7:30am (I was on AA2043 -SFO/MIA) my laptop is on its way back to my home.THANK YOU AGAIN!!!!

Thank you for getting my lost item back to me. It had been over two weeks since I lost it and really had decided it was lost forever.

Thank you for finding my Kindle reader!

Great job. I really appreciate your care in finding my hearing aids.

My experience with getting back my lost items was done very professionally and clearly. I so appreciate all the Luxor staff who were a part of this process. Thank you!!!

I rec'd my lost item. Thank you for shipping it to me.

Our item was received yesterday! Thank you so much for your kind and efficient service. You helped relieve our anxiety and we appreciate you!

Thank you so much for finding my Kindle within 48 hours! American Airlines employees Rock!

We lost a very important luggage and we were desperate , the responsabile of taxi driver was really into us and helped us a lot . He took our personal details and for the inconvenece he wanted to offer us a coffee. Then the day after he found out our luggage luckily. I really want to thank him and the team of lost and found in every airport should be more people like you . Thank you

Thank you for the great work in locating and sending me my wifes phone.

Thank you. Thank you. I was desperate to get my iPad. I could track it but I have Covid and couldn’t go get it

Thank you very much. Everything goes smooth and satisfied with your service.

Thank you very much for your excellent performance and efficiency . Today was a great day knowing you found my lap top,, I was so depressed…

I am so grateful to the Amtrak and chargerback teams for finding my ipad, calling me, and now sending it back. I never expected to get it back, so thank you Tina and your team. You rock!

Thank you . Fabulous service .

Excellent service along with gratitude for Bellagio's staff.

A quick THANK YOU !!!!! Very much appreciate the assistance !! I stopped at the AA Lost

So happy, so appreciative, Thank You for reaching out to me.

Thank you very much. Greatly appreciated

Happy and grateful for your service.

It’s outstanding that you offer this service! There’s nothing worse than realizing you left something behind and knowing that it’s not gone forever is a great feeling! Thank you!

Very easy process , thank you

Lost my phone at Sea Tac. Alaska Airlines found it and got it to me immediately. You guys rock!!!!! It is hard to believe how well you ALL did your job for me. THANK YOU a hundred times.

Yvonne in Denver was very helpful on the phone when I couldn’t do online documents

I’m very satisfied with how the situation was handled from the very beginning. Mrs Amy the manager AA was very comforting and made sure that I followed the instructions. She went above and beyond! I truly appreciate it! Thank you so much Bedy R.

Thank you Thank you Thank you!!!!

Thank you so much for finding my clothes! I seriously doubted I would ever see them again. I actually lost sleep last night thinking about it. So happy!

never thought I would see my e-reader again. Great job

Thank you so much for finding and mailing my swimsuit! I appreciate the time and effort it took!

Very impressed with your service

I'm very impressed and thankful for the CLT lost and found service, particularly their offering to initiate the shipping mid-Friday afternoon to help me recover. The payment solution was very easy to navigate, too.

I appreciate this service that you provide, thank you.

Everyone was so helpful and courteous. Thank you so much!

Thank you very much for finding and returning my purse. Excellent service.

Good job thanks!

Thank you so much . I received the package for my earrings.

Thank you for continuing to search for our luggage. The only bump in the road is the passport, which we had to cancel due to identity theft issues, and the cost associated with the replacement. I felt that the cost of the passports would have been forwarded to us as a matter of good faith. Thank you for your efforts.

Thank you so much! I'm amazed that this sentimental item was returned to me. It says a lot about your company that everyone who touched this item took the time to return to me.I really appreciate the commitment to your customers. Bless you all!

Thank you, thank you for finding my Nook e reader! Service was efficient!! Love American Airlines and the excellent customer service

I am thrilled that it was found and will be returned so I will patiently wait. I’ll be waiting to get notice of the tracking number. Thank you

Excellent service

Lost my sunglasses at the TSA check in. Process to recover them was easy and efficient. Thanks so much for finding them and returning them.

Thank you for your help in finding my iPhone and returning it to me! I cannot tell you how much I appreciate it! Prayers answered!!!

Thank you very much

Sonia could not have been any kinder, more responsible, or a better representative for United. She went the extra mile trying to protect our computer by boxing it and padding the computer. Thank you so very much, Sonia. Employees like you are valuable to your company. I was ready to never fly United again, you helped me soften my view.

Package arrived in a well packed box. All items were returned in perfect condition. Thank you for the very quick response to my request!

Fantastic support much appreciated

Thank you for sending us more pictures that were lost. I really needed these to remember our trip.

Very efficient and helpful.. Professional

Excellent job to contact me and return Samsung tablet I left on the flight

Thank you

I received my lost wallet back in the UK only 4 days after losing it in a UA plane. Thanks all for the great service.

Great service, thank you to The downtown grand Las Vegas so much for finding and mailing my lost item! A

Thank you for your excellent services.

Thank you for the excellent and speedy help on my lost item. The security team was kind, friendly and efficient.

Thank you so much for recovering and returning my backpack! I never expected to see it again after I stupidly left it at SFO airport. You made my day!

Thank you so much!!!!! I had no idea I had even lost my passport!!!! I’m going through the immigration process and I would have been so lost without it. Thank you thank you thank you.

Thank you for excellent service and for reaching out to me. I had convinced myself that I had left my $300 sunglasses in Washington DC where I just moved away from. However, they were lost when I arrived in Spokane Airport where I have just relocated to the Coeur d Alene region. Thank you for proactively reaching out to me with my lost item. Thank you, Peggy .

This system is very quick and efficient !Thank you so much for finding my lost item and quickly arranging to send it to me !

THANK YOU for finding and sending my lost down coat back to me so quickly! It arrived in perfect condition and I am so very grateful to have it back! The whole process from filling out the form, to receiving updates and then tracking information was so helpful and reassuring. I was so sad to have forgotten my new coat behind - so I’m very grateful that kind people found it and returned it to me. THANK YOU! THANK YOU!

Thank you so much. I will be waiting for my item

Thank you!

Fully thankful to AirCanada and chargerback for the retrieval of my wallet, thank you

I am just so grateful that my wallet was found. Thank you so much. I am curious to know where it was found. I thought I had left it on the plane when I got off in Harrisburg but it looks like it is being shipped from Charlotte so I guess I lost it there? I am glad that there is this service to help people

Thanks so much. This process was incredibly smooth.

I want to thank you for your speedy help in finding my passport. I LOVE RCCL.!!!!

You are all amazing, Thank you and have a blessed day. Joe

Efficient

Great job

Thank you for hunting my item and getting it back to me. I'm very pleased with this AA service.

I got back my iPhone Amazing way of technology and logistics with touch of empathy for customer Awesome service

Thank you so much!

So grateful for the help and the friendliness of Kathy! Thank you!

Got my wallet back thanks to your efforts, I’m super grateful, thanks very much! Kudos to the team.

Thank you very much for the quick service!

Thanks so much, I never thought I could give my wallet back. Truly thankful.

Bravo! This is a great service. I appreciate the correspondence and the phone call follow up!

Thank you. Received my Kindle back

Thank you! I’m CERT impressed with your quick service and how quickly you located my item. Thank you so much? My teen will be so happy to get her hoodie back.

I’m thankful it was found. Thank you

I had a wonderful experience with D.C. team!! Very Professional!! Thank you so much !!

We are so thank for immense effort to look for our lost item. Kuddos!

I had a wonderful stay and am so appreciative of your staff getting me back my hot spot. I am blessed, and your organization is a blessing

Thank you sooo much for getting my IPad Pro back to me!! I really couldn't afford to replace it and I don't have a regular computer. I esp. loved the little easily removable luggage sticker you put on it!!! I put it on my fridge and smile everytime I see it. Alaska has always been great for me in service and reasonable in pricing. I LOVE ALASKA AIR!

Thank you all for your help. Please give Scott, maintenance worker in Boston Logan, door B104 across from American Airlines Baggage Service, kudos for taking the time to contact me and keep it safe.

Your service was awesome. Thank you

You did an awesome job!!

Thank you so very much!!!

Great service! I never expected to get back my item or that the request would be taken seriously. Boy! was I wrong! The day the item was found, I was contacted through multiple ways. Awesome. Thank you again!

Thank you for returning my wallet and with everything including cash in it.

Huge thanks to the staff that found my laptop and took the time out of their busy day to return it to lost and found!! I really can’t thank you enough. Much appreciated!!Adam S.

Thank you so very much

thank you for your prompt service!!!!!

Thank you, thank you for your quick notification of my lost item!!!

I have received my phone , in its case; I am grateful! Thank you .

Got it thanks!

THANK YOU so much for finding our bag and sending it back with all our stuff in the smallest possible box! Very grateful!

Many thanks!!!

Thank you folks! My wife was heartbroken over the pictures and memories she thought were lost when we realized her cell phone was missing. Thankfully some kind soul turned it in to lost and found, and the hard working folks in that department id’ed it and got it coming back to us in record time! Thank you all!!

Thank you very much for the prompt response, I very much appreciate it and see that your system works well.

Thank you I received my Jacket, I left at the hard Rock Hotel recipe ed it 3-11-23 thank you again

Received package! Thank you very much

You guys are awesome! Found my speaker, shipped it right away!Thank you!

Thank you for such a quick turn around! I lost my id in Tues outgoing flight. I called Wednesday from across the country, seattle to Tampa, and I had my it in my hand Friday morning in time for my next trip Thank you!!!

Thank you so much for returning my hearing aides and charger that I had left behind in the room! May I in some way personally show my appreciation to the member of your staff who turned them in? I am very grateful!!!

I just want express my at most appreciation to all who was involved in locating and down to returning my breathing device. Thank you so much! I'm so glad that I've chosen "UNITED AIRLINES." You guys are the best in what you do.

Thank you so much. I never dreamed that my phone would be returned. I wonder how you identified me as owner and got my email. Lavish praise coming when it arrives.

Thank you so much for your help. My clothes returned today. Amazingly quick and easy to use - really appreciate your help!!

I thought my brand new iPad was lost forever and was broken hearted! Thank deeply for continuing to look and finding my iPad. I’m over the moon with excitement.

RE: 2676xxxxx would like to thank you so much for finding my lost kindle !! I prayed

Cell phone arrived. Thanks

Thanks so much for the quick response to my query for status on my lost item, a cell phone. I hadn't heard anything for over a month and was hoping it was on the way back to me as there's a lot on the phone I need to do my work. I look forward to future updates. Regards, Gerald

I received my lost hat from Universal very promptly! Very happy they have a system to help get lost items back even if they've left the area.

Amazing service !!! People in charge of my request were kind, polite and very professional.

Thank you. Item received. I so appreciate all your help

My hiuband and I and the people we have told about my lost phone have been in awe of United. I left the iPhone on the plane at O'Hare on Tuesday. Apple find my phone app identified it as being in O'Hare Terminal 1 I filed a lost item claim with United on Wednesday. Wednesday PM they advised they found the phone. They charged me under $17.00 to ship the phone. This was very gracious as they knew that whatever they charged, I would pay to get my iPhone back. Thursday AM they. advised they shipped it FedEx. Monday (yesterday) my phone. arrived at my house. That is amazing that in five days they took the lost item report, found the item and delivered it to me via FedEx. I plan to keep sharing my experience with others as they need to know that United has the talent to do what it did and the compassion to care enough to actually carry through. Thank you United!

Very happy to hear from you! I have left another kindle on a plane (not United) and never heard from them again even after inquiring! Thanks for your service

Just terrific response for my lost item , thanks for being so professional and caring for me

Thank you SO much for finding my license. Is it possible to tell me where it was found?

Thank you so much for being so helpful, my daughter is so grateful that you found her jacket. I’m impressed and very happy with your service.

I am glad that there is a service like chargerback. I will patiently wait for my belongings and be thankful for a service like chargerback. RLR

Thank you so much for doing such a great job. I was on pins and needles until I got my package today! Thanks again!

Thank you for making the process of reporting my lost item fast

Thanks for your quick response and finding my IPad.

Excellent system! A friend told me, items are never returned from Vegas hotels; you surprised me! Smooth tracker! Thanks!

Both Ralph and Barry were great and helped me outThanks Brent

Thank you so much for returning my passport to me. Very much appreciated!!!Karen B.

Thank you for finding my lost item. There were so many memories in pictures that you help me to get back.

I cannot say enough about the staff at the Emory Conference Center. I checked out if the Center on 3/2/2023. When I returned to Boston, I realized I left computer equipment behind. I called the hotel and they quickest confirmed that they had the equipment as well as clothing and personal care items I left behind!I spoke with a gentleman whose name I think is Dan. He immediately provided me with the info I needed to have the items shipped to me in Boston. He went above and beyond and took the items to the FedEx location late yesterday evening! I expect to receive the items by 1pm today! That is exceptional service!!Thank you all!Sincerely,Eileen M.

Thank very much.

Just wanted to say thank you so much for finding my headphones and returning them to me! That is a big plus for you guys! I thought for sure they were not going to be returned if they were found, it gives me hope in humanity! Thank you again!

Great experience

Thank you so much for finding my device!

Very impressed by the service re lost and found. Thank you so much

Thus far, service has been great. I understand that you get many lost items and can't have a manual way to track/speak with someone, but it would have been nice if I could have talked to someone when i realized I left my item on a plane that was likely still in Phoenix. I could have retrieved it the following morning. That said, I am grateful that it was turned in and the handling, thus far, of my item, has been great.

You guys are awesome!Thank you so much......

Thanks for all your help.

I am very impressed by carnival cruise lines quick lost and found service. Thank you

Thank you for getting this back to me so quickly!

So far , excellent service

Thank you so much for returning my item!! Appreciate it so much. Awesome to work with this app. Thanks thanks thanks

Thank you for the ease in returning my items.I really appreciate it.

Thanks for your help and consistent communications.

Excellent work! Thanks! I guess I’ll continue to fly with you guys.

I am grateful for the return of my iPad. I was starting to lose hope but AA came through.

I am very happy with the service and follow thru of everyone at Tampa CC Embassy. Thank you.

You guys did an amazing job of returning my lost items to me. I was impressed with the professionalism, efficiency

I would just like to say thank you very much. The item (a backpack containing personal electronics) was invaluable to me and its prompt return restored my faith in humanity. Not only were the contents recovered, they were carefully individually packed to avoid damage in shipping. Thank you again. Your efforts were well worth the cost incurred for safe return … and for my own forgetfulness.

I ‘ve already recived the package with my bag . Everything is ok. Thank you

Great and efficient help from the team

Excellent Service thank you

Very happy with the system. When I emailed questions, I got a quick answer. Glad we got our bag back.

Thank you all so very much. You have gone beyond all expectations in locating our memories of a wonderful vacation in Hawaii. We certainly will fly United in the future Your flight crew exceptional- 1st Class !

Thanks

Thank you SO much for finding and returning my passport!I am very appreciative of your timely response and I wish you to know that each time we fly AA it has always been a very enjoyable experience!We look forward to flying with your airline in the near future as we just recently signed up for your AA credit card!Again, many thanks!Beverly

I want to specifically thank Reggie Walden in Baltimore, MD for all of his exceptionally professional help with finding and returning my lost suitcase. He called me very quickly after I left my bag on the train, and he clearly and efficiently walked me through verifying my bag and e-mailing me all the steps I needed to take to get it back. I wish all customer service experiences were as seamless, pleasant, and professional as the one(s) I had with Reggie. He even called me today after I had already received his e-mails to verify that I had received them. Thank you so much, Reggie. I was dizzyingly anxious about losing my bag, and I’m very grateful to you.

Thank you so much for all your help. It is possible provide the name from the person returned my wallet. I want to say Thank you.

Thanks for your kind help. I got my passport in the morning, I'd like to appreciate your kind support.

Nice job. Thanks

I worked with Felipe and he was FANTASTIC!! He worked hard and did a wonderful job locating our missing luggage. Was helpful in guiding me through the process of getting the luggage shipped back to my Dad so he could have his important medication!!

My wife and I are so grateful to Alaska Airlines and its representatives for helping to locate our missing item. We especially wish to acknowledge Flight 428 attendant Joel on February 13 for going way beyond the call of duty to assist my wife and her get through extremely difficult circumstances. For that he deserves a medal of honor!

I really appreciate you responding to my lost

Very straightforward system. It felt secure as well.

You did a great job of recovering my hearing-aid and getting to me via FedEx. Thanks...

I am so excited and very appreciative that you found my IPad. Thank you, thank you, for your help and support to find it and ship it back to me. I will forever be a supporter of flying American Airlines! Andrea D.

So very, very grateful for UA finding my lost phone, contacting me, and getting it sent to me. Everyone I talked to from UA was extremely helpful and professional. Thank you!!

With one million thanks to Brian, Bischant,

Thank you so so much for taking care of this for me. It’s very much appreciated !

I am stunned and thrilled. You made my day! Thank you!!!

I found this process extremely easy and so very helpful in locating my lost item. I especially appreciated Eric from security at the New York Hilton in Midtown Manhattan; he was kind, thorough, and patiently answered all of my questions. I received my lost items in the mail within 3 days. Thank you!

I have received my hiking boots. Big thank you to Francisco for all the help!

My item was sent with no problems and it is in same conditions when I lost it!!! Awesome!

I have received my iPhone that was lost in St. Marten when we were on the Celebrity Edge cruise. Thank you very much for the service provided to retrieve it and safely return it to my house. Great job!

The man on the phone was so helpful and reassuring. It was less then 12 hours that my wallet was found and shipped back to me. 5 stars!!!

WOW!! I was amazed at how quickly my purse was returned to me (with all the contents). Thanks for doing an incredible job of finding me

Thank you for caring enough to contact the customer who left the product behind. I appreciate your system, locating it and getting it back to me… Maybe my wife won’t lose it next time… Ha ha.

I can not thank you all enough in locating and shipping my retainer back. Amazing customer service. Thank you

Amazing service. From the whole system but particularly from Jay...who made it personal!

Thank you! U made our day!

Thank you so very much!Awesome service!!!

You guy's saved my bacon I was just about to order 2 very expensive fising rods for my husband. I had already gone to the website to order them when you called me to tell me they were found ! Hooray !!

Abdul in the Baggage Handling desk was exceptional. He took the time to find my Nexus card and ship it to me. Courteous and professional. Thank you!

With the help of the security team at the MOXY Times Square hotel in NYC, and this website, my item was returned to me in just a few days. Once I understood how to populate the lost request to the website, everything else went very smooth. Thank you!

Thanks so very much for the quick return of my lost wallet with every thing intact.

Excellent customer service. You found our item very quickly. You responded to us very quickly. You gave us. Good options for how to retrieve our item. Everything was available online. It was surprisingly easy task and we are delighted to retrieve our item. Thank you very much.

You guys are the best. Service was impeccable.

Thank you for your help with my lost laptop. That was great. Thank you again.

thank you so much for sending back item left in our room your service is very much appreciated

Thank you very much !!

Thank YOU AA FOR forwarding my Oasis reader. Received it today. Ps. Never thought I will see it again after leaving it on the plain. Much appreciated.

Thank you SO much!!! I just got my watch back, and appreciate all your help! Cheers, Gayle

The process for getting my valuable backpack to me was great. Not received yet but ON THE TRUCK! Thank you

Thank you for sending the check from my lost envelope. Brynn was very helpful! We always choose the Flamingo when visiting Las Vegas! Much appreciated ! James S.

Excellent service! I am very pleased.

Excellent response and service from hotel Housekeeping Manager. Thank you

I just wanted to express my sincere gratitude for your handling of my lost item. I received my iPad back yesterday and it was packed with such care. Thank you so very much !!

26347485Many many thanks for the safe return of this mobile phone. We returned from holiday to find the phone safely delivered to our home. The phone contained so many family photos of great importance to us. In fact they were more important than the actual phone itself.We cant thank you enough for your excellent service.Best WishesAnn W.

I am so grateful for the recovery of my ipad when I had almost given up hope. Thank you for all the effort.Just for my inquisitive nature, why did it come from Florida?Thanks a million.

I can’t Thank you enough for your help in returning my set of dentures.Thank you again

I am extremely happy

Just want to say thanks to the United Denver "lost and found" staff that returned my lost apple watch. It is rare to have a happy ending story like this these days.

I'm very pleased with the progress in which you help me locate my bag and I'm appreciative thank you much

Went smoothly. Happy to get my deceased husband’s watch back.

Excellent service from Sheraton Princess Kaiulani!

Thanks so much for your effort in finding my i pad and sending it back. I greatly appreciate it.Margaret Payne

This is amazing! I didn't even know this service existed and now I'm getting my lost Kindle back. Thank you!!

Thank you for locating my laptop! I had been checking Southwest lost and found with no luck. I just happened to find KCI security screening lost and found and you responded the next day! Deb

Thank you for finding my item

I want to thank you for such a quick response, plus actually finding my lost item. Communication was excellent and I look forward to getting my lost item back this week, since I have already received a tracking number from FedEx

Amazing service. Thank You!!

Thank you, extremely efficient

I have received the items that I left in my hotel room, Thank you for locating and sending them to me.

Very good service thanks

Awesome customer service. The team all worked together to find my lost item, kept me updated, and now my shawl is being returned.A Very Happy Customer!!!

Difficult to actually talk to someone, but once I’d and explained where we tracked it from and to. Lydia contacted someone with my information and they found it within minutes. To our relief, everything was still together. All the credit cards and Id’s as well. Very stressful week on vacation not knowing if it would be recovered. Thanks to all involved at American Airlines and DFW employees. It is good to see there are still decent people in the world.

Grateful for your solidarity and responsibility of the airline

Can't thank you guys enough Very professional help

Thank you for working on this so quickly!

First of all, I am amazed at that my lost item was located within a day and that I was contacted immediately with options for receiving my item. I was further impressed with the ease of the return process.

Very impressive system for handling issues like this. Item received at my home yesterday. Thanks

I received my Kindle back I appreciated the way to United Airlines we’re so prompt and efficient and was able to get my phone back excuse me my Kindle back at a reasonable cost and time frame

Fast, friendly and extremely helpful!! Amazing service at returning my lost drivers license.

I am so impressed!!! I hadn't noticed that my item was missing for two days after returning from my trip. You did locate my lost item within two days of filling out the online form. Very good communication, prompt service, thank you!!!

I wanted to thank American Airlines, lost and found department for their prompt retrieval of my item. I left behind on a flight. Their communication follow up and follow through has been impeccable. Thank you so much.

We received our IPad today! Thank you so much for your very efficient help with the IPad! Bill

My son, a minor, Ivan Pueyrredon lost his passport in the plane. I called United and talked ro a lady whose name was Argentina. I have no words of gratitude to her kindness and helpfulness . She was awesome

Thank you Thank you Thank you!!!

OUTSTANDING JOB. THANK YOU SO MUCH.

Thank you

I truly appreciate how great American has been in helping me retrieve my computer. I had so many personal documents and photos on there that I would have been devastated if I lost. This process was seamless and wonderfully easy. Thank you for all of your help. This has reinforced my brand loyalty to American Airlines!

Thank you Emily and your whole team. You guys are amazing. Saved me this time! And not mention the rooms were perfectly clean. Thank you again. Andrew

You are awesome! My lost boots were shipped to me pronto, and I really appreciate it! The process was very easy for me, and I find it amazing how well it all worked. Thank you so much. Nancy

Thank you for finding my Ipad. I had given up but was glad you didn't give up and found it.

Thank you for retrieving our keys and sending them out to us!

Thank you to whoever turned in my important documents and to United for letting me know right away

Thank you for a update!! I just hadn’t heard anything since 1/14 and was worried.

Liz your United Airlines was very nice and helped me greatly!!!

A big thank you to whoever found my phone! Also my sincere thanks to the JAX personnel who provided information to have my phone shipped to me. Everyone I spoke with was courteous and helpful.

Thank you for keeping me updated all the way through!

Very good service and efficient

So very impressed with this service! My items forgotten in the hotel room were efficiently returned to me days later via FedEx. Many many thanks to you!!

Outstanding customer service.

Thanks! Good job! I received my electronic toothbrush promptly

Prompt response and return

Proactive, quick response, and follow through. Excellent service.

Thanks for finding my lost stuff.

I want to thank the whole team at Cal Lodge Security Office at Heavenly. I lost my phone and everyone there was extremely helpful and went above and beyond to help me. Thanks to two Matts, George and Steve for making this a pleasant experience. I just got my phone back a day earlier!!!

Thank you for your prompt response. Special thanks to Wendell Woodfin for replying and taking care of my Kindle right away.

Thank you for your response. Please let me know when you ship the item. Peter B.

what to say apart that you and alaska airline have been extremely helpful and quick !! thank you so much for your help ! MERCI

Received my iPad back today! Thank you, thank you for GREAT service!!

I couldn't be more please with the courtesy, efficiency, and helpfulness of the Lost and Found staff.

Excellent customer service and support. Thank you!

Very grateful for the help of American Airlines finding my wallet. Major bummer when it was lost. Each individual on along the journey was helpful. THANK YOU!

My thanks and appreciation to Jorge who assisted me Saturday evening. He was professional, helpful and reassuring. Thank you so much Jorge!

Katrina at American Airlines Lost and Found Chicago OHare was so professional and friendly and helpul. Thank you Katrina.

Received my lost piece of jewelry and am so happy I used your service. Very easy to use and I could not be more happy. Thank you so much.

Thank you for your help in getting my articles back.

Amazing service. Never expected to have my iPad returned. So rare to find such honest people. Thank You

Thank you so much for locating and returning my iPad!!! I thought it was gone for good, but due to your quick response and steady pursuit. I have it back with me at home. Thank you so much!!!!

Everyone was very helpful….soon as I call for my missing item I got a call back in less than 20 minutes also Pete Miss from smoky mountain resort was really helpful too. Thank you guys so so much.

Britney was wonderful to work with in getting my iPhone back. She was friendly and professional. From the first contact on the telephone and the following emails, she was fast and efficient. Thank you Bahah Mar for your assistance.

You guys did a great job solving my cold case. I didn’t think I would ever see my iPad again. I am a faithful client of yours for life.

Thank you. Look forward to receiving briefcase

Your representative was fantastic, fast, professional response and resolution to a problem I created! Thank you!

I could not be more pleased with the whole process. When I got home and realized that I had left this computer at the charging station I had absolutely no inkling that I would get it back. I contacted all of the security folks, Port Authority etc. As I was filling out the forms for United Airline I figured I was wasting my time. I am so grateful that UAL and Chargerback have created this system and will be forever happy to relate my experiences with others about the great experience I have had with you. Thank you so much, Bob H.

Thanks for your quick response to the phone I left behind. It was greatly appreciated. Been my work phone I was at a lost. This is why I fly American

I received my lost keys for my cars and house in the mail. Just want to thank all the people working on this task. I really appreciated the efforts you put. Thank you so much.

Wow.... working with the front desk at HGV Flamingo and then security -- everyone was wonderful! I forgot quite a few items that I left in the drawers of our room (1xxx). A thanks should also go out to housekeeping since they found everything that I left behind! Kudos to all of you -- my chargerback box of items arrived today as promised. Thank you, thank you, thank you so much!!! You guys have increased our opinion of Hilton Grand Vacation employees and we certainly look forward to staying again in the future.

I thank your prompt service by finding my ID cards lost in the airplane.

My item was found! The gentleman I spoke with around noon today at DFW Lost and Found couldn’t have been nicer. He was so helpful and courteous. He is the kind of employee every company wants to have. Thank you again.

Thank you so much for finding our item and sending it to us. We really appreciate the great customer service!

You guys are terrific. Thanks so much. You’ve made my year!!

Got my item back. Staff was quite professional.

You guys were absolutely amazing! I immediately filled out a Lost and Found Claim with the Police; but then when I found your AA Lost and Found form on Tuesday, Jan. 3rd, I filled it out. 3 days later and you found it!! I am so relieved!!! Thank you so very much!! I will tell others about this great experience!

I got them in the mail yesterday, thanks so much , Larry B.

Very grateful for the consistent communication in getting my item back.

This is a modernized and secure process to allow guests to receive items that were misplaced during a stay. I was surprised who effortlessly I was able to verify my address and pay for the return of my lost item.

Thank you for finding the ring that we left behind. You guys are awesome! Mahalo!

Thanks because I got my IPhone .

The lost and found procedure was efficient. Shipping with FedEx was a little steep cost wise. I would have been fine with USPS normal delivery.

Thank you so much for working with us to locate our cell phone. It was less than 30 days old and we lost it in the Denver airport.Your staff was very courteous. Thanks again.

Thank you so much for finding my husband Phone and sent to us . We just received today.Thanks for all your help. We will see you again

Thank you very much for your time and dedication to this. Also, we thoroughly enjoyed our flights to Miami and Antigua with great service and NO delays!!!

You are wonderful!!!! Finding my Kindle

Thank you so much for finding and taking care of this for us! Great service!

Thank you responding to my request and getting my medication back to me. Have a great New Year.

I have to say I think her name is Thelma from securities.. she recovered my lost and found and was so pleasant to speak with. We enjoyed our stay as always at Hard Rock. Thxs again for all your help regarding this matterLoraine Nicosia

thank you i received my item

good service

Very helpful in retreaving our item that was forgotten.

Thank you so much for returning my bracelet. It meant so much to get it back as it is very sentimental to me. It would have been very easy for someone not to turn this in. Many thanks to everyone involved.

I am so very grateful to have my lost purse returned! I sincerely wish to thank anyone involved with the return. In fact, the only thing wrong with this process is how impersonal it is. For 6 years I did volunteer work at a state park and was involved with dozens of lost items - in fact I re-wrote the lost and found policy for a state park in Florida. There is nothing better than the relief and joy of having an important item returned [or being involved with the return and seeing it!]. I hope you can pass along gratitude, and happy new year!

Great customer service! I don’t remember the ladies name who called me; but she was wonderful!! Merry Christmas!!

Thank you so much for sending my drivers license

Very much appreciate getting my item back! Thanks so much

This is the second time my husband or I has left an electronic item behind on the plane and both times United has responded promptly and positively. Thank you so much for your attention and help. Much appreciated.

The best customer service I've ever had. I really got a sense that they genuinely cared!

I really appreciate you finding my headphones. I was really disappointed when I realized I left them on the plane. Thank you for taking care of this for me.

Thank you so much for all of your help in finding my wallet - I really appreciate it and am so sorry for the inconvenience!

The assistance rendered in getting me through immigration, security and on to my connecting flight was amazing and much appreciated. Responding so quickly to my lost and found report was equally amazing and appreciated, and a great relief. Thank you

I was surprised to find my luggage on my doorstep so soon. RC notified me on 12/16 my luggage was here on the 12/18 a Sunday.

Thank you very much and Happy Holidays!

Thanks so much

A hearty Thank You to all involved in getting this laptop back to me - TSA and airport police at OMA and Cassandra (American Airlines) and the airport police at CLT. So impressed!

I am impressed by your service so far. My item’s pick up is scheduled for tomorrow but, I want to say: “Thank you” for finding it in Chicago and shipping it to me in Seattle. I want to believe it is my lost lap top. Wait

Thank you I received my charger

American Airlines gets an A for this one. Despite the difficulty of locating a lost item so small as a kindle, AA continued to provide updates searching for my device. After less than two months, AA found my device and quickly communicated to me that it was found and gave a very easy link to get it shipped to me with minimal effort on my end. I’m already an AA select flyer but this furthered my belief in them and I am extremely satisfied with their service. Here’s to you AA!

Very pleased that it was found and that I was called. Will be even more happy when it is delivered.

Quick service great communication thanks for the help in solving the whereabouts of my wallet

Extremely impressed on your time to take care of this matter

Thank you, Alaska Airlines! You guys are amazing. I lost my AirPod case, filed a loss report, you guys found it, you guys returned it. I’m very grateful for this small service you provided. Very impressive and much appreciated.

Received item Great service from all involved Thanks again

Thank You for recovering the lost iPad.

I am very impressed with, and thankful for, the attention given by American Airlines to finding my lost phone, and returing it to me in a timely manner.

Thank you so much for finding my lost item. I am so impressed with your service and the efficiency of the whole process. Thank you so very much once again, I am so grateful that the item was found.

I truly appreciate all the effort and the honesty that lead to my company phone return. I will be a prompter of you airlines and it's people.

I received my lost item today. Thank you for sending it.

Extremely appreciative of your informing me of my lost item and the return of same. Thank you.

excellent service on returning my lost item, many thanks,

Thank you very much for helping me recover my lost passport on American Airlines flight!

You were awesome! So pleased with how quickly you recovered my lost keys and contacted me. Couldn't be more pleased. Reallt effective process.

Thank you for finding my wallet and returning to me. Your service is excellent and I am so grateful to fly on AA. This is the only carrier I prefer to fly with! Excellent service!

Everyone I spoke with at Delta and the Police Department were so nice and kind and friendly, losing an item is never fun but they made it a pleasant experience to get it returned.

This was a very efficient service and I can't believe how fast my item was found and shipped back to me. Thanks!

Great job returning my left behind IPad, can’t live without it, amazed I left it on the plane, was delivered promptly,Thank you

THANK YOU! I'm so pleased to have the Bose headphones and my iPod returned! Know that the iPod has recordings of my final choral/orchestral concerts that are dear to me, including this Hallelujah! from Messiah, a song very appropriate for the season and for my gratitude. We have been with United for decades.

THANKYOU for taking the time to lets us know you found my husbands phone on the airplane...We are happy and a Big Thankyou for sending it to us..We appreciate Linda at United Airlines as well as all people involved! Happy Holidays to All:))

Received our key fob, Thank you so much.

Thanks

All I can say is I'm so Thankful to everyone that helped in returning my Ipad. I never thought I would see it again! Thank you so much for everyone who helped return this back to me!

I wanted to thank American Airlines Lost and Found specifically to Mohammad B. and his team to found and contacted me regarding my lost phone. I really appreciate your help :). God bless you all!

I'm very impressed with the service thank you!

Thank you so very much for finding my passport and notifying me! I really really appreciate it and am now an even bigger fan of United!!! Have a wonderful holiday!! All my best!

Thank you for contacting me.I'm waiting for the arrival of my baggage.Best regards.

I would like to thank everyone that was associated in finding and retrieving my granddaughter’s cell phone from the cheetah hunt ride. The phone was lost on the ride Sunday night at 8:40pm, we got off the ride and filed the report with the ride employees. Since they couldn’t do any until the park closed, we left and headed home on for the east coast of Florida . The staff at the lost and found department called us the next day around 3:00pm saying that they had retrieved her phone and asked how they could get it back to use. I was greatly amazed at the speed and professional manner in which this was handled. As a very grateful grandfather, I thank everyone involved for getting my granddaughters phone back to her. Once again thanks to all the staff at Busch Gardens Tampa !!!!! You guys rock !!!!

This was our 2nd stay at your hotel and was a outstanding experience. Thank you for handling everything so promptly.

Thank you so much for returning my phone.It must have dropped out of my bag on the plane.Thank youPatty

Thank you so much for finding my wallet!! Darren C.

Absolutely spectacular service!! 10 out of 10! Highly recommended!

Made getting my lost item returned easy as can be.

Thank you for finding and shipping my iitem. Your service is a lifesaver!

THANKYOU SO MUCH FOR TRACKING MY PHONE!!

Ken and John were wonderful and professional.Helped resolve the shipping of my lost item immediately.Fabulous representatives for the Wynn Hotel.

Fabulous thank you hugely

Thank you for finding my dad's missing items! He was thrilled to get them back and to not have to pay $300 for a replacement charger for his hearing aids. We appreciate the job well done!

Thank you! My wife’s toilet kit arrived at our friends house. We appreciate your help.

Thank you for the prompt return of my computer.It was such a wonderful thing to have it returned to me.You are great!

Thank you so much for your help. I'm so glad I didn't get my identity stolen.

Thankyou so much great service and help

Can’t thank you enough for finding my wallet and it’s contents. I appreciate your honesty . I also appreciate you contacting me.

So impressed that you followed up on this and that the Kindle will be returned!!

Unfortunately You did not find my phone!!!! But THANKS to Mike and Brian at JFK Terminal 8, who personally contacted me, I now have my phone back!!!!

I want to thank you for your EXCELANT Service in finding my lost item. Your the best.I love to fly United AirlinesThank you again and Happy HolidaysLeoKeefer

Thank you so much for returning my kindle. I did not expect to ever see it again! Wish I could thank the person who turned it in to Lost and Found but I’m sure that would be hard to do. I received it today and am reading it right now! Thank you again!!

Thanks for the prompt return of our lost item!Also a thank you to the Venetian Hotel.

Thank you for searching for my tablet, which I had left on a flight from Chicago to Boston last week. Not only did your staff find it, they arranged for shipping back to me the very next day. In this day and age, when good customer service can be hard to find, your staff's efforts really stood out. Thank you - I truly appreciated it!!

Thank you American Airlines for finding and returning my laptop. Amazing job!

Thank everybody involved.

Thank you for this service.

The item was found and delivered safe to my home.Thanks

Thank you for retrieving my item. I am waiting for it’s safe return.

They were very helpful and found my keys

I want to say thanks to the folks that helped me. The lady in lost and found was very nice and caring. Last night a gentleman named Hunter T. went way out of his way and even searched the gate area to try to find my wallet. Thanks to all! Happy Thanksgiving!

Thank you very much! Great service and result.

Got it!! Many, many thanks!!

Great service - very efficient, renewed my faith in finding lost articles on airlines !

Thank you to Myra! She went above and beyond to get my belongings back to me. She rocks!!

Excellent service when contacting me and helping me to have back my lost item. Thank you very much! Keep on with the honesty and great work!

Thanks for a great information all though the times my packages were found and shipped thanks for your professionalism thanks to Royal Caribbean Great job thanks a million

My sincere appreciation and thank you to everyone who helped to return my blue bank deposit bag! Security helped locate my bag when I called in that I had left it locked in my room safe when I left, lost and found contacted me by phone to help me get through the process of mailing the bag to me. It arrived today safe and sound 1 day early. My thanks again to the fine people who work at Harrah's Laughlin!