What can we say - people love
Chargerback Lost & Found software!

Thanks for your professionalism, attention to details and sense of urgency! We appreciate your thoughtfulness. Have a great weekend.

Thank you so much!

its with gratitude that I thank you for returning my lost item. The system worked! Your partnership with United airlines has put my faith in flying with the airlines in the future. Thank you for all you do for all the tired travellers ;) xoxo

Thank you SO much for your help!!

Thank You, All the assistance is really appreciated

Once we had gotten to the airport we realized we left my husbands phone in our room. We called and they transferred us the security group. Within 30 min they had gone to the room found it and called us back. Within minutes sent us link to fill out the information needed to get the phone back. We could not have been more pleased on the speed of action of the security team. We appreciate everything they did.

Raleigh has the best Amtrak in North Carolina it’s clean they are so polite and they make sure you are well taken care of thank you to All.

Thank you so much for your help

I can't believe it! I actually received my lost iPad, exactly a week since I lost it on my flight. I never thought this would end so well.

Excellent handling, swift, impressive.

Thank you. I appreciate your courteous and speedy assistance.

Thank you so much for finding my iPad! I really appreciate your work

Thank you!

Such a relief. Easy and quick. Thank you so much.

Thank you for finding my left behind item! Great service!

Thank You and Good job to all who helped find & return my iPad that fell out of a backpack on an AA flight.

Very happy that this process works so well.

Thanks a million for finding my laptop which is very important for me. Thanks again

Excellent customer service some of the best I’ve had in years the clerk who help me was so awesome and helpful excellent attitude. I will be flying American from now on when I travel I’m very grateful to your your team of professionals!

Thank you so much!!! I can’t believe my money was still attached as well.

I am very excited to find my Oakley glasses. The process was simple to call, verify and pay the shipping. Only one request to add the phone number for Airport Lost and Found instead of only asking to visit the website. TSA representative gave me Airport Lost and Found phone number.

American Airlines is great a lil more priced than southwest but your customer service trumps them all.

I really appreciate lost and found located my lost item. I am now believing people there is really honest people working hard and taking care of customers. Thank you!

Thank you very much for your very prompt and professional return of the clothes I left in my room at checkout. Very well done!

Merci, votre service est très efficace.

Melissa really helped me out. I was really worried about what I left behind. Thank you!!

Duffel bag arrived at our house half an hour ago. Thank you all so much for finding and returning it to us. Your processes for handling all this was really easy and efficient; required only a little patience on our part.

Thank you so very very much for finding and returning my diamond stone that I lost at your facility on 9/20/2023. ANA D found my loose diamond in my hotel room #2xxx after I left the hotel and called when I discovered it missing from my ring. The report was filed by nelkurdi. Thanks thanks thanks! You are my hero’s!!!

Excellent job

Thank you VERY much!!!

Thank you so much!!!

Thanks for finding

The staff at the registration desk in this hotel are the best. I've been visiting this Country Inn & Suite for several years every fall, the staff at the desk has remained the same and I feel like I'm visiting old friends each year as we return. Thank you Peggy,Nicole,Izzi& all. Looking forward to next year. All the best. BrianLNewsom

Thank you so very much for finding my pants to my suit. My stay at the Tropicana Havana Tower room 6629 was excellent. I totally appreciate your service. And hospitality. Congratulations on your new management keep up the good work

Thank You American Airlines! I had left a garment bag in the First Class Closet on my flight from Detroit to Denver. My husband filed a missing Lost/Found item with American Airlines. The package arrived "safe and sound". Thank You again!

THANK YOU THANK YOU THANK YOU!!!!!!

EXCELLENT AND FAST SERVICE..!! THANK YOU..!!!

I truly appreciate the efforts on behalf of American Airlines. You were quick to address the issue in a professional manner. Thank you once again for your efforts.

WOW -- that was FAST! I just got my iPhone back with everything intact and I am BEYOND thrilled. THANK YOU AMERICAN AIRLINES!!!!

Excellent service. I received the lost item. It is greatly appreciated. Hui

Thank you so very much for the fast service. I called on Friday, and our charger arrived yesterday (Monday) here in California. We really appreciate the great customer service!

I received my prescription shades today. Thank you so much to Harrah's and staff for sending my shades. much appreciated

GREAT service and response time. amazing work

Quite satisfied with your service thanks for informing about my laptop

thank you so much for finding my ring! i’m so grateful and will always remember the kindness to the people who helped find and deliver my back my ring! you don’t understand much it means to me and words can’t describe how relieved i was to see my ring in the mail! i’m usually a really forget ful person but never forget my ring. Again thank you so so much! have a great rest of your time and service!

Marlyn is the GOAT!!!

Thank You! Your effort is greatly appreciated.

Thanks for your help

Rose was very helpful and friendly and thorough. We are glad our lost item was turned in and we are getting it back.

You all are awesome!! Thank you so much for locating my Kindle. I look forward to receiving it. May God bless you all for your honesty.

I left phone on Amtrak train and so amazed it was recovered and sent back to me. A sincere thank you to both you and Amtrak!

So glad you found my items I left on the plane, the lady who contacted me couldn’t have been nicer and the process for getting my items shipped was outstanding . You guys are the best!!! Mike Weinstein

Thank you for finding my phone and getting it on its way back to me so quickly, you are the best!!

Thank you for finding and returning my phone. It is great that even a large organization in a busy airport can take the time to help a customer in this situation. I truly appreciate it.

Thanks, very good service!

Fantastic service and very pleased with the efficiency

Thank you so much! What great customer service!

Thank you from the bottom of my heart for fixing my self imposed disaster!

Thanks

So wonderful are the people behind the scenes for this lost-and-found. Very quick, very professional, and very compassionate about getting my item back to me… a big thank you to all!!!

I can not thank you enough for locating my phone so quickly. I have to say I had so much doubt as I filled out the form online, but needed to hold onto hope. To received such a quick response seemed unbelievable, but I know the first step was someone honest turned in the phone to the right person/place in O'Hare. THANK YOU! I look forward to having my phone back in my hand soon.

Barry was very prompt and courteous, and incredibly helpful to us in returning my lost cellphone!

Excellent service!

awesome job

Thank you.

Thank you, thank you, thank you for finding the wallet. We are so greatful.

Thank you so much for locating my hearing charger. I received it so fast. You did a wonderful job. Thank yoy thank you!

Thank you

I would like to thank you very much for found and sent my daughers passport. We appreciate all your support. Thank you

Outstanding service in recovering my lost items!

Thank you so much for finding my wallet!

Returned item was quick and prompt processing, gave me some sense of relief or at ease, good feeling of knowing it's coming back to where it belong. Thank you.

Excellent services am very proud

Pleasure to be served like that! fast, polite, professional! My item is back with no problem. Thank you, TI !

Thank you to American Airlines Lost and Found Dept. I am very grateful for your recovery of my lost item.

thank you great service

Thank you so much for finding my computer and sending it back to me. I really appreciate everything.

Thank you!

A great team. Crislady was exceptionally capable and very pleasant in helping me with the recovery of my Apple Watch!

Thank you for the efforts in locating my lost bag and the service to date. Anxiously awating its return and will get back to you once it is "home"!!

Thank you guys for your quick response i appreciate it not sure how it was found in NY i guess the cleaning crew in Miami did not do there jobs there but New York i thank you and i wish you guys all God's blessings

Thanks to Alaska Airlines and Chargerback for implementing this amazing, simple to access, lost and found system for items left on a flight. I will be thrilled to received my lost items and truly appreciate the work that went in to creating and maintaining this system. Cheers to all. Karen

Lost and found person was very helpful and pleasant to talk to. Thank you for shipping my forgotten items

Thanks for solving the problem quickly and professionally.

Hats off to United Airlines. Your service is amazing. I got the email at the same time. I realize that I was missing my item and it will be back at my hands within two days. That is absolutely fantastic.

Thank you soo much!!! I appreciate your responsible actions securing my glasses.

Very quick to respond and they found the lost item which made it even better !

Thank you for locating and shipping my iPad back to me. It was a great thing.

Thank you so very much!!!

Excellent service in my experience. I was happy to receive a found item report in less than 72 hours. Item was quickly shipped and expect it soon. Thank you!

I very much appreciate the assistance I received on the plane in completing the form - it was not easy to find. But I much appreciate the assistance by the person who handled the claim over the phone, very helpful and kind. Thank you so much.

Thank you so much for the return of my husbands iPad.

This is a good system and easy to use.

Awesome process. From AA -Ops to Austion List and found. Everyone tried to help me find my purse that I left by my seat area. Ugh. Everyone was friendly and helpful. Eternally grateful for the honest workers and very thankful. Job well done. Thank you.

Super pleased with the lost and found systems. Appreciate that the airline found my item and made getting it back a relatively simple process.

parfait ,j'attends l'envoi merci

Thank you for providing amazing customer service :)

The young lady in lost and found was so nice. She helped with the return of a lost work tablet. I am so greatful. My stay was fantastic to bad it was only one day. We plan to return to the same location for my fun in the hotel. Thank you agan for the great work you all do.

I am so thankful for your getting my backpack returned to me with all the contents. After 2 weeks, i thought I'd never get it back. Again, THANK YOU SO VERY MUCH! Joanne E.

Awesome customer service!!! Thank you so much.

Eric in lost & found was amazing. Please give this man a raise. He made my day & was beyond professional by going the extra distance to make me feel perfect. Thank you CLT & ERIC

Wow! Thanks for your great work!

My wallet is being mailed to me with my life inside it. I lost it at the grand sierra resort and will stay there next time because of this experience (even tho it’s expensive…. They are amazing) THANK YOU

My bag was found and sent to me! Thanks

Thank you so much Carrie and the Palazzo staff who assisted in getting my phone back to me.

Alaska Airlines is FANTASTIC! I recall seeing the initial response to my list item report that 30 days would mean it probably could not be found. At the 60 day mark I had given up hope. The fact that you followed through at this point is so very greatly appreciated. Retrieval means way more than the cost of the item interms of effort at my organization and personally to assess and address the impact of loss. I know it was a team effort. I have always appreciated Alaskan Airlines. I will sing your praises everywhere I can!

I received my lost lap top back on 8/24. Thanks so much.

I received my items today. The lady at lost and found was amazing to work with!!!!!!!!

To the person who found the tablet whether employee or passenger I say thank you. To Amtrak I say thank you. Keep up the good work.

i am so happy that this service is in place. Brian has Down Syndrome and could not understand the complexity of returning his phone. thank you so much for all the excellent service in tracking this down we really appreciate it.

Thank you so much for this service!!!! A lifesaver and so easy to use! Thank you!!!

This is a unique way of going about this. Yet, interesting. Thank you kindly for the effort put into the retrieval of my lost item.

Thank you very much. I was very concerned and appreciate your good service

Package arrived today, Thank you for your cooperation.

Thank you so much. I love you guys. We fly American A/L five to six times a year. Now I know I will never fly with anyone else. Thank you again.

The service was amazing and the customer service was very helpful

Cannot believe you found this item after 11 days. Thank you so much for contacting me. Person calling me was very helpful and stayed on the phone through the whole process.

Incredibly easy to use and fast response/shipping.

Thank you very much for searching my passport. I was really relieved to hear that you found it. The support to tell me you found it was wonderful. It was really helpful for me.

Thank you so much for finding and sending it to me

I wanted to say a huge thank you to the guys @ lost and found. They were so helpful and I really appreciate them helping me to get my favourite coat sent back to me all the way to Scotland. Many thanks and ever grateful.

When Hilton first told me the requirement to use chargerback, I was annoyed. So I tried it ans was very impressed, easy, efficient, very good service.

Team effort found my lost passport at the Gate and sent it back to me . Thanks everyone at United . But now I still must use that ugly photo !

"I am incredibly grateful to the entire team ] for their swift and remarkable assistance when I lost my wallet. Their dedication, especially during a time-sensitive situation when I was about to miss my flight back to Detroit, truly saved the day. Thanks to their efficiency and commitment, I not only recovered my wallet but also managed to catch my flight on time. The support provided by your team, during what could have been a stressful ordeal, was outstanding. A special shoutout to your team member who personally assisted me throughout this process. Their professionalism and genuine concern for my situation were evident, and I want to express my heartfelt gratitude for their help. The exceptional service I experienced at your hotel has exceeded my expectations, and I will always remember this positive experience. Thank you once again for turning a potentially disastrous situation into a positive memory. I will certainly be recommending your hotel to everyone I know, and I look forward to staying with you again in the future.

Ty SO much for finding my wife’s phone!!! You guys at six flags are awesome!!!

Thank you for your persistence in finding my lost passport. Its loss was my fault, but American Airlines was eventually able to locate it.

Thank you

Not only was this process easy and fast, Byron provided top notch customer service. He called me back immediately, and kept me in the loop with updates, also checking for updates on my end. He made me feel like my lost item was the only thing he had going on.

In the rush to get off the ship and go home, I left my opal/diamond earrings as well as my Kendra Scott necklace in the bathroom of our state room. I filed a missing jewelry lost and found report. Within a week I was notified that my jewelry was found and being shipped back to me! Thank you so much Carnival and to the wonderful concierge that found my jewelry and turned it in.

I really appreciate the professionalism you had all the time with my lost cell phone. Everything was fast and well coordinated.

Very helpful and very nice on returning my loss items. First class all the way

Thanks to your service I got my jewelry and prescription medications that I carelessly left on the plane back within 3 days of reporting them lost. I will always be grateful. I would especially like to commend Jérôme Pelletier, the Air Canada representative who personally emailed me to reassure me that he had my valuable items in hand so I could relax after several days of anxiety and self-blame. Thank you again.

Thank you very very much!!

My 2 dresses and long sleeve blouse arrived safe and sound!!!! Thank you all so much for sending them back to me!!

Your app proved to be Very helpful. My item was located very quickly and is on its way to my home. I’m extremely grateful and I must be more careful next time.

My belongings were returned quickly once ticket was processed and with no damage via shipping. First time having experienced this, appreciate how easy and well run the process was from my perspective. Many thanks!

Great!

So thankful to Resortworld LasVegas. They really help us in finding the stuff we forgot in the room. We thought that won’t get back rhe stuff that we left. My nephew was so happy to get back his stuff back, which was given by his grandma. The smile on his face and his grandma is priceless. Thanks again RW-_Hilton LasVegas for the effort. Will definitely recommend place and this will be my hotel very time we go to Las Vegas.

Thank you so much. Your housekeeping is much appreciated for locating these very important items. This could have turned out really different. Thanks again. The Mulhearns

Excellent service. My lost item was delivered on the scheduled time, Thank you,

I am amazed to hear from you, I did not bother tracking my Kindle down as I thought the odds of being reunited with it were incredibly small so someone in your organization connected me to my lost item through my seat number I assume. I am very impressed and thankful for the effort you took

Found the item very fast and was delivered quickly

Excellent service! My husband Kevin and I really appreciate your prompt response and courtesy in finding his white Adidas track jacket. Special acknowledgement goes to Security personnel Mary and Paul. Thank You! Best regards, Dede Devasta De'T.-D.

Thank you so very much! Your lost and found department deserves high marks! So efficient and easy to use. I got great results!

thank you all soooooo much, Got my lost doc and am very happy to see orgs are all trying to give the best you can. Will fly with you all again very soon. LOL Steve

Thank you, The walking stick is sacred to me. I was befuddled when checking out Mirage

Gracias por todo el apoyo recibido para localizar mi IPad y dar seguimiento para su envío, Agradezco a cada persona que lo hizo posible

I have been extremely impressed by the efficiency and helpfulness of the lost and found service at the Venetian. The initial reporting process was simple and clear, regular updates were easily available. The process of returning the items to us when found was also very simple, efficient and reasonably priced. We were on a road trip through the US (visiting from the UK) and were able to arrange for the package to be sent to the next hotel on our travels. Overall, an excellent service from the Venetian - well done!!

Thank you for update

Thank you so much for your assistance. My dresses arrived. Please tell Mitch thank you for me too :-) Respectfully Tobi

Excellent detective work…weekday or weekend delivery is ok

Thank you so much for contacting me, I'll keep you all in my prayers, I was shocked when you told me, the money was still in the wallet, will I receive the check the same day, or at a later date, that was money I was going to put in the bank, but I forgot it was even there, thank you once again, I love New York, I appreciate it, and I feel like I am back in the old days.

I thank you for your continued search and retrieval of my lost item!!!

I would like to express my upmost gratitude to a member of your staff. Even though I don’t know her name; she did an excellent service by helping us get my sons carryon luggage back. We received the carryon luggage back and everything was intact and in great condition. THANK YOU so much for having excellent staff!!! We appreciate all of her help, dedication, and knowledge. (It may be standard service to you but your standard exceeds others). Again, from our family and especially my son(who got his laptop back in this shipment) “THANK YOU VERY MUCH!”.

Thank you! Y’all were sooo helpful

American Airlines is the best. When I received that phone call and said they have my bag with my Ipod was the best day of my life. Thank you very much.

You guys are just awesome. I am so impressed with the way you handled this. Thank you so much from the bottom of my heart. Tennessee is awesome. Dollywood is awesome. You guys are all awesome. Thank you!

Many thanks to the person(s) responsible for returning my ipad( that I’d left in the United Club @ Dulles Airport on July 13). Once I filed the report( 2 weeks after it was missing as I checked other spots first) I got immediate feedback that it was being looked for and would be shipped Fedx when found. Less than a week later it was safely delivered!!! Great work, excellent response and communication-not to mention that both legs of our round trip from Dulles to Barcelona ( July 13 dept, July 31 return) were excellent flights with great crew!! I am ‘Team United ‘ right now and sharing my story w/family and friends-YEAH!! Made my summer!! Anne K

Once again I want to thank whoever was responsible for locating our items. Carolynn A.

Thank you I received my items Great Job!

They were so kind and vert helpful to find my lost items

Left suit hanging on an AA flight. Amazing service when the suit was found and returned

Thanks for finding my son's glasses!

Thank you for the active response.

Good service

Thanks much for your diligence to resolve the issue of my lost iPhone. It was only a recent purchase, one month!!! I’m very grateful to get it back! Be blessed! I pray for God’s richest, choicest blessings for all who helped in all ways!

Thank you for your correspondence.we become fun of Sheraton!we will stay your hotels again when we go abroad!

Did not even realize that I had left my laptop on the plant till I received your notification. Claiming it was easy and I received my laptop the next day. Thank you! Awesome service!

Thank you so very much for your Expedient response.

Thank you so much for locating and returning my lost dresses. I so appreciate your efforts on my behalf! Marty

I’m so relieved my son’s phone was located. While it was super inconvenient to wait until it shipped to Seattle, once it arrived your staff acted quickly and processed the return. Waiting for it in the mail now- thank you!

People at lost and found were very helpful. Especially Brian helped us to get our stuff back

I wanted to thank you for finding my grandson's ipod. It was a very small item but you found it! My grandson and daughter were amazed that you were actually looking for it, much less that you were able to find it. I really appreciate you putting so much time and effort into my lost and found request. You kept me informed as to what was going on and you continued to search until you found it. My grandson was very excited when I told him the good news. Thank you so much! If everyone put this type of effort and customer service into their jobs, the world would be a much better place :) Thank you!!

I am stunned and surprised to have received my iPad back. And, very quickly. Terrific job by your team. Thank you.

Thank you so much My necklace arrived yesterday

Thank you YUL!! We are thoroughly impressed and grateful that you were able to locate our car (and house) keys. I did not think it would be possible to recover such a small item, but your system clearly works well. Thank you and one more reason to visit your great city again! Regards, edgar

Thank you so much for finding my lost item.

I received my lost items today and can't thank you enough for your diligende in seeing this matter through. I am so thankful that there are still some honest people around, as I lost similar items on another trip I redently took. Those items were stolen from my room and never returned. I sincerely applaud the person that had the integrity to return my items. I will be forever grateful!

Praise God! We just got our luggage. Thank you all so much for your patience and kindly to us through all the phone call. Take care and once again, THANK YOU ALL.

Thanks so much for finding and returning my item.

Your representative was so efficient and helpful. It made what I thought was going to be a disaster turn into a very positive experience.

I’m simply amazed and overwhelmed at Royal Caribbean's response to my request for help with my lost laptop! They found my laptop and are having it sent through FedEx less than 24 hours after I filed my loss report. Such customer service is indeed rare. THANK YOU!

Pat helped me find my license and I can’t thank him enough. He went above and beyond and was so kind. I am so thankful!

Thank you for prompt responses to the missing report.

iPad returned to me. Thanks you for your help

It took almost a year to get my key back so that kind of sucks since I no longer have the car. But the lady who called me from Oakland was super nice and the process to get the key back has been easy. I just want the Keychain that's on it anyways so it's cool I'm happy it's coming back. Better late then never. Thank you.

Thank you very much!

Thank you so much for sending my travel bag back to me. I really appreciate your time and effort to find it. Sincerely, Maricela

Your system was great I appreciate your great efforts in returning my keys

Thank you from the bottom of my heart!.

Left computer in the seat pocket on a flight, and received it back yesterday. Couldn't have asked for better

Really excellent service. Loosing my laptop was a stressful experience! But knowing you had it and then to be given clear options to resolve made things bearable. And the lady on the phone was always helpful. Thank you so much! Everything has arrived via. FedEx today.

It’s a great system you have going here and great staffing. Thank you for finding my wallet and being able to ship to me

Thank you so SO much for locating my item. I can't imagine the piles of lost articles you must have to dig through but I am forever grateful for your efforts.

Thank you so much for reuniting me with my lost item. The service was fast and efficient - had no hope of getting my phone back but I’m so glad I used this service now 5*

THANK YOU SO MUCH!! got my airpods back so quickly and easily!!

Oooops I used my married name. Again, Bless you for all your help.

I appreciate your time and effort it took to look for my phone. Also in sending it back to me! Bless you!! Thank you

The one thing I would like to be able to do is thank the person responsible for finding it. The very least I could do

Thank you to the Security Team, I appreciate you taking the time to check my room for my missing bracelet. Very much appreciated!

Good

Thank you! I do appreciate your diligence and integrity! I believe my phone will be delivered today and can't thank you enough for notifying me of the procedure to pay for it's return and for following through. Bless you all!

Dwight provided excellent customer service in locating my phone and chargers left in my hotel room. He went above and beyond in providing feedback and keeping me updated.

Thank you for finding my prescription sunglasses. They were on there way back to me before I even noticed I left them in the vehicle. Thank you so much for finding them and having a way to get them back to me so quickly.

Honest crew 5 stars

Thank you very much for doing this, I appreciate your hard work and perseverance.

Thank you so much for the efforts to find and return my lost phone. I am so grateful. Thanks !!

thank you so much. this was wonderful. we truly appreciate it. Awesome job team AA. Thanks again

I am very pleased with the staff at American Airlines who went beyond the scope of their duties to assist us in getting back our “Lost & Found” duty free bag accidentally left in the ramp at Philadelphia airport! Thank you so much for all your assistance. My wife and I commend the exemplary service you have provided ! Special mention to Britanee (AA Philadelphia) & Grace (AA Toronto) who were both very helpful! Many thanks again!!

Thank you for your help! A FedEx pickup has been scheduled for any time before 5 PM today. Thank you!

Received prescription eyeglasses in the mail. Thank You

This was an awesome service. Thank You.

Amazing they found our lost item. Thank you so much for contacting us and the fedex option to ship!

Thank you

Thank you so much-received everything! I appreciate the care that you took!

It took two months but I am blown away you found my wallet! So excited, thank you for staying on it!

Scott in Albany deserves a round of applause. He helped me with all of my missing luggage problems and my CPAP that I accidentally left behind on a plane. If there were more employees like him, the service industry would be a much better place. Kudos to Scott & any employees behind the scenes who helped me locate my CPAP! Thank you, Laura G.

Thanks for this excellent service.

Thank you kindly, I received my items in the mail yesterday. Additionally I received my daughter's hiking books. She did not realized he had left them. Thanks again.

Thanks Appreciate your help with a stressful situation

Thank you so much for helping me find my glasses i appreciate it very much.

Excellent Service. Thank you for recovering it

EXCELLENTAAAAYYYYY! Wynn... your the best. From the black Formula One racing car to the burgers at the pool. Now this!!! With my "Terminator" voice..... "I'll be back".

Thank you for my return getting back to me in great condition

You guys are amazing!!! Thank you so much- this phone has the last year of pictures of my late son. I am so grateful

J'ai eu un super service Vraiment a chaque téléphone toujours courtois et rapide pour les rappel Très bon suivi par courriel CelA grâce à une Dame au nom de MARYSE merci

Wow!! Talk about amazing service. Honestly I feel like this never happens anymore but to lose a cell phone on a plane you'd think it was a lost cause and you'd never see it again. Thanks to Imani for calling me and leaving a vmail letting me know you found it before the L&F ticket was ever acknowledged. The person in the CS Chat who assisted and to whoever answered the phone at the L&F desk this morning. THANK YOU.

Excellent service. Thank you for your efficient and thorough service.

The agent with whom I spoke was pleasant, professional and gave me total confidence the item will be shipped as soon as feasible. Very efficient process.

Excellent service from LaLa

THANK YOU! Josef S

Thank you so much!!! I would love to know where my ID was found!

THANK YOU, my computer arrived intact today. Can you tell me where it was found? Appreciate your excellent service.

Thank you! I am most grateful for your finding the iPad.

Zenima was the contact for me. She was patient, attentive and was easy to understand. Her instruuctions were clear and precise. Items have expected arrival of Friday July 14th. Thank yoy

Thanks

This was excellent customer support! Thank you so much for locating my item so quickly and shipping it back to me.

So impressed by the ease and quick response. They found my item and sent it within a day. Thank you!!!!

Thank you so-o-o-o much, you were amazing in holding the keys and then sending them to me. So much appreciated!

thrilled to have iPad found. thank you to bob and team at JFK term 8!!!

We were so impressed with how you took care of us on this lost and found. We are so thankful that you have such honest people working for you who clean and check on lost items in the planes. I wasn’t sure if I would ever see that drivers license and passport again. I can’t tell you how excited we were to get your message that you had found our missing items. Your prompt service of returning those to us is very much appreciated! We have always flown with American Airlines and we will certainly continue in the future.

Barry provided excellent service. He was very helpful and resourceful in finding and returning my license. He was professional and a pleasure to talk to.

thank you so much for returning my items.

Thank you for your prompt service and assistance with locating my hard headed son cellphone. Be safe!

Thank you so much for finding and sending the infant onesie to me. Your lost and found team are the best. I will be back the next time I'm in Tampa. Tell everyone that was involved with finding the onesie I appreciate it so much. Thank everyone. Cathy Deal

Thank you so very much for sending my denim bag home. Thank you, Jessie J.

Thank You!!! I was a little worried that I could not talk with anyone about the lost wallet, but your system worked!! Good communication via email on progress and Shout Out to CLT America Airlines for finding and returning!!

YOU DONE THE FANTASTIC SERVICE, Cudos to your entire team and thanks a lot for retrieve my Ipad back.

Thank you so much for returning my lost item with full contents. Really appreciate Air Canada employees honesty and responsible behaviour to ensure I received my item in full . Thank you

Fantastic experience. Many thanks. Tim

With limited information and poor documentation, you were still able to find my tablet and return it to me. I am sure it is mine, since the pass code worked and I was able to identify the files. Thank you for helping me sleep better.

I would like to thank to Olga S. and the aricraft mechanic (ALex) that worked overnight to find my ring. Olga was fantastic and spent long time looking after dismantling the chair.. You have outstanding employees and they make the difference in a company. I know as I also work with public. Best regards.

I was assisted by Vladimir, with the items I left at the Hilton Blue Lagoon, Miami. He was aware of the item I had left right on the bat. He took precautions to ensure he was talking to the actual owner and within 15min he had sent me the link to start my return process. He also, called to inform me the items would go out the same day-actually he was handling that then. He was very pleasant. On a scale of 1-5 with 5 being exceptional I would rate Vladimir a 5!

Excellent

Thank you so much for contacting me about my Brazilian passport

Received my package today including some items I had forgotten to include in my claim. Thank you!

Thank you so much for finding my item!

Thank you so much for pursuing my lost phone, with a great result. Although they have replaced it. It will be good to get the phone back to them. I look forward to flying with you again.

Excellent service!

Bag was lost and after 3 days I became totally frustrated. Finally someone (Karen in Seattle) contact me and put me at ease. She shipped out the bag the same day!

What a remarkable system for finding and returning my laptop! Thank you for such a prompt response - I can hardly believe it’s already on the way back to me. Terrific job - thank you!!

Thank you I received my lost item. I really appreciate the process of my return.

I am so impressed with the service that I received, both from United and from you regarding the return of my lost IPad. I should also mention the excellent service from FEDEX. Thank you all!

Thank you

Thank you so much for finding my cell and shipping to me snd for your wonderful communication! Warm regards! Tania

Thank you so very much for recovering my husbands headphones. They were quite costly and we did not think we’d ever see them again. I am very blown away by your customer service and by the good person out there that handed these in. You are are best! Thanks !

I would like to thank the cleaning staff and everyone at the Tropicana for returning my wallet. Everyone was great and a big help and I appreciate it so much.

Thank you for your prompt and considerate attention!

I truly appreciate your being able to locate and return my items back to me. Some of the items had sentimental value, and were irreplaceable.

Helpful service! Thank you so much!

Thank y’all soooooooo much for not taking the money, and/or any items out of the bag my daughters friend left in the room. I thank y’all with all my heart.

gracias por todo principalmente por buscar y a ayar mi pasaporte les estoy agradecido de tenerlo de nuevo en mi les doy las gracias a todo el personal que hicieron el esfuerzo por ayarlo bendiciones para todos

Thank you so much for your speedy recovery and notification and shipping of my bag I left at the AA gate in PHL. My computer that contains work and photos was in that bag! I am so grateful. Wishing you all the best.

I really appreciate that you guys contact me referenced to my lost wallet. That is a mother's day present from my children's. So happy I'm going to get it back. Thanks for your time and for the compromise with us as costumers. This says a lot and I can recommend you to my family and friends. Love it.

Great lady who helped me!!! Made it easy to report lost and found and get it fedex back to.

I am ecstatic with joy. I can deal with missing clothes bit this item is essential to my well being.. Immaculate service.

I am a senior citizen and this is a really easy transition. Thank you so much

Thanks for a great experience!

We were overwhelmed with relief to hear you have found my black portfolio containing our checkbook, password book, kindles and important Volvo documents! Thank you for your excellent service. Sincerely, Jo Ann K.

This process has way exceeded my expectations! I appreciate the timely communications. You've been great!

Very Good Service.

Started out rocky with a happy ending

Receive yeah welcome thank you

Wow, what a great lost and found, team. Thank you for your professionalism. United Airlines is lucky to have you !!!

Give every one a raise. I dunno who found the tiny case with my expensive as hell heating aids (that i stupidly put in my pocket on a Rollercoaster) but thank you soooo freaking much! This system made it very easy to get them back even when I changed my mind 12 times weather to have them hold them or ship them.

The overall service was top-notch. One of the best hotel stays I've ever had. Additionally, my daughter left her purse when we checked out. The hotel staff (Alexis) was very helpful in confirming the purse had been located and streamlining the process of getting the purse back to me. Additionally, Brenda had left for the day at the time that I called. However, she responded to my email first thing the next morning and arrangements were made to return the purse to me right away. You staff is very pleasant, helpful and efficient, and Lexi and Brenda both have gone above and beyond to help get the purse back to us. I will highly recommend Hotel Capstone for those reasons alone, not to mention what a pleasant experience we had all around. Thank you so much!!

Item received, thanks... I am impressed with the Hotel and people's honesty, difficult to find it nowadays

Thank you very much. Awesome service.

Thank you so very much . I was deeply concerned .

Thank you so much!

Very quick response. Thanks for your help!

THANK YOU THANK YOU THANK YOU. I am still on vacation but so relieved. There are still good caring people in the world. Thanks for making my vacation better.

Thabk you so much for a quick response

Your team was fabulous!

Got My Jewelry Today

I received nothing but 5 star service at the hyatt recancy grand reserve.

Easy process to get your lost items returned

Your service is excellent I m happy

Great job getting my iPad back to me. Impressed!

Good Job !! Addressing my concerns over my lost item (passport) and keeping me updated!! You’re the best !!

Your colleague at the South Station lost and found was extremely helpful. I couldn't be happier or more grateful.

Great

Lost and Found - Great service. The staff at Kennywood did a great job of keeping me up todate on my lost item. Thank You.

Thank you for finding and shipping my wallet back to me. Very much appreciated.

So so so helpful! Thank you again!

We received our Kindle Fire and Kindle Reader today via Fed Express. Thank you so much for finding and sending to us!!

Great service - feared my iPad was lost but continuous communications got it found and coming home on Wed

Good job.

The team at SeaWorld responsible for setting up and running the processes for reporting and recovering lost/found items handled our lost item claim expertly. Within two days of our item being reported lost, it was recovered, a notification was sent regarding the recovery and shipped out to me.

Thank you so much!!

Excellent service. My lost item was found and shipped within 24 hours! I’m very grateful to WestJet.

I am very grateful that my item was found and I was contacted. I never thought it would have been found. Thank you for providing a shipping option.

Thankyou so much for returning my lost item well ahead of the estimated delivery date. It is much appreciated!

Left a laptop in my room at Omni Shoreham DC. Called from the Amtrak train when I realized I didnt have it and the computer was found and shipped out to me even before I reached my destination. Thank you for making up for my moment of forgetfulness so quickly and easily.

Thank you!!!!

Thank you SO very much! Our honeymoon pictures are on that phone and not saved on the cloud. We are so glad you found it and made it easy to get back!

Finding nice and helpful people for something that really is not important but it is meaningful for me was very special. Dinia and Sammy are the best!!! CONGRATULATIONS to HR for the type of people you have.

I am very thankful for the continue feed abck, this phone is essential for my work. Dr S.

Very happy that my lost item was shipped back to me quickly. Great service, thank you!

Very courageous, professional attentive and awesome technology. Great job and keep it up.

Thank you for your assistance. Bag delivered today.

Thanks. Roland the Security officer was phenomenal

I lost my wallet and never thought I'd see it again (a friend took me back to the airport to look around and I literally went through trash cans and just gave up) - I can't believe it's coming home to me. It's nothing super fancy, and the cards are all cancelled already, but there were some notes in there from my parents and godparents who've passed away, and I am so happy to get them back. THANK YOU!!!!! I am going to be rushing to the mailbox. :) Hope everyone is enjoying their summer. What joy you must bring to so many people!!!

Guys THANK YOU SO MUCH. You’re the best. Theodora Toufekoulas

Thank you for the return of my items. Quick service, much appreciated!

Thank you for the prompt return of my items

Thank you for returning my item!!!

Got the bag perfect. Great job !

Thank you so much!

Awesome service. Thank you! Felipe was outstanding, gracious, and efficient.

I received the 2 items I had reported to Hard Rock Casino and Hotel Lost & Found Dept in Atlantic City, NJ today, 6/7/23. Many Thanks!

I am pleased at how easy it was to report my lost laptop. I had to work my patience, but as you said 4-6 weeks... And I am happy to say I am being reunited with my laptop! Thank you!

Thank you so much, for everything you’ve done to find my wallet. You have no idea what this means to me. Looking forward to flying with you again. See you soon, and have a great day !

Thank you

Excellent service. Found my item in less than 24 hours. Thanks a lot team

Thank you very much for returning my pillow and in such a timely fashion. You were very kind and reassuring when you answered my call.

Thank you so much for the quick recovery and shipping of my Kindle!

''''''''Great service, less than 24 hour turn around. I am very great full to get it back so fast, Thank You so much.

Thank you so much for your assistance. You made the process seamless.

Many thanks for returning my wallet, which I carelessly left on flight AC 861 fron London

Thank you so much!!

Thank you !! I received package

you are the best ever thank you so much for finding it i owe you my life.

Great professional service!! Thank you very much!

I want to express my thanks to the Lost and Found Department for everyone’s excellent response in returning my items. When I checked out of the hotel on May 21, I forgot my garment bag full of clothes in the room. I didn’t realize it until I was a couple hours away. I called and was sent a link to the online lost and found form. I received notifications about the status of the search. I wasn’t sure if I would ever see my clothes again. It was only a day or so later that I received the email my items were found. The email notifications and texts were so helpful, and the process of filling out the shipping information was extremely efficient. Also, the price to ship my items was so reasonable. When I received the box, my clothes were even neatly folded and the garment bag folded on top. The note in the box had the name Maria. I want to send a special thanks to her also. I was so grateful to have my clothes returned. Thank you so much. Sincerely, Patricia C.

Unbelievable service. Your staff is incredible. I will stay at La Costa again because of your amazing staff!

Thank you for providing tracking number and shipment information.

I have received my lob kindle. Thank you.

Thank you for getting my cpap back to me.

Thank you so much for keeping me up tp date on the status of my lost ring. It was such a relief to know it has been located and I'm happy to say I have already received it, Thank you again for the great service!

Thank you so much for locating my iPad Pro so quickly - within 48 hours of my lost property report. Well done United Airlines employees!

Thank you for a job well done. I didn’t really think the keys would ever be found.

I will be so happy to get my duffle bag back. Thank you!

I really appreciated all the kindly services.

Thank you for finding it and sending it to me!

Thank you. My iPad arrived today. I am so lucky and humbled by your attention. It was lucky that my daughter had my name engraved on the ipad when she gave it to me. I had totally forgotten that. It was lucky that a very diligent person looked at it, saw my name, and made the connection and called. It is apparent that I had thought I had filed a lost item report with you, but perhaps I had not, because none was found. Thank you, again and again! It is like a miracle. And you are the best of the best. I hope you have many many many more successes in what must often be heartbreaking endeavors. Greetings from Maine! Yours, Mark

Great help in recovering our cards in the safe

Thank you so much!!!

Thank you very much for returning my stuff. It says a lot about your professionalism and character. Keep up the good work and we'll see you next year.

Very impressed that you found and shipped these items. Very helpful.

As a Colorado based business owner, it's been a 30+ yearlong journey with United Airlines. This represents a high point for me... I really am grateful to you guys for retrieving my headphones. It was I who left them on the plane, and didn't even realize until the next day. But it was you and your team that located them, contacted me, and are returning them to me now. As a 1M mile flyer with United, I've become accustomed to the ups and downs that we frequent travelers have come to expect. But this favor you've done for me I did not expect. Super cool, y'all. I really am grateful.

This has been them most impressive system I have seen. The response to our lost item in terms of speed of recovery and speed of info to us is top notch. Thank you to the team involved.

Whoever I talked to today in the lost & found prevention meeting as amazing. She was nice, pleasant & called me back when she said she would. Now as long as I get delivered that would be above perfect

Thank you so much! Words can not express how grateful I am!

I was most impressed with the ease of getting item returned. Thank you!

Good morning and many blessings I like to thank you for hard work and dedication I'm so happy because the best work and professional experience sincerely Luis l.

Wow! From filing a report to shipping my belongs, less than a day. Many thanks to all involved. I'm sure David our "LSA" was involved.

Your Lost and Found service is a great idea! It’s so professional ! Thanks!

Thank You!! Phone arrived in perfect shape

Giovanni, security, went the extra mile and helped my friend retrieve her lost items. So efficient and responded quickly!

Thank you Lucy!! I really appreciate your helping me to retrieve my lost iPad. I had given it up on ever seeing it again. - Mark

I want to praise Tracy who figured out that a turned in cell phone in one name actually belonged to another name, me. I lost the phone in the DC Amtrak station on on March 7, 2023. I had to buy a new phone after I got back to St. Louis, MO. I am thrilled I will have the old phone back, if for no other reason than the pictures of my grandchildren.

It was a user friendly easy process with fast results!

I have recovered my belongings. Your service was simple and efficient. Thanks!

I really appreciate your concern and effort to find my lost passport and make arrangements to courier it to my residence within 2 days. I will recommend your excellent service to my colleagues for them to use American airlines for air travel. Thank you very much.

Thank you so much for letting me know that you found my sandals. I really appreciate you calling me again, because I did not notice the first voicemail. Great customer service, I will recommend the Paris! Take good care.

I would just like to thank you. I did not expect it to be found!

Great job thanks

phenomenal work finding my lost item and great experience all along, with constant updates being sent

A stress situation turn into a great experience thank you so much for all your great work

I received my lost phone today. Many thanks, i do truly appreciate the effort and time to find it. Thank you

Got it. What a relief, thank you very much!

AA: Thank you so much for calling me soon after I landed that I left an item on the airplane and for the smooth process to retrieve the item. Best, Sahr

United and it’s cleaning crew and freight team did a terrific job of finding my personal electronics that I left on a recent flight. I appreciate the quick reply and the fast delivery of the device. Well done and exceeded my expectations.

Such amazing service that I am still in disbelief!! I am so very thankful for the attention and service I received! It may seem like a trivial item, but it is more than that for me! Thank you, thank you, thank you!

Very easy process. Thank you for the help!

Thank you for all of your efforts locating my linen pants-which was left in my error. I’m so grateful and Thankful to EACH and everyone who played an important role with this process. Your honesty/loyalty means so much to me. Hard Rock Cafe really do ROCK!!!!!!

thank you for contacting me about my lost item and making it easy to return.

Harry in Lost & Found was a rock star! So pleasant, so helpful, so amazing! It's amazing that I lost my phone but am coming away with a huge smile on my fact (thanks to Harry), and oh by the way, he found my phone! He made the process effortless. A+

Received my iPad, thank you

I had left my watch in my room, and your team did a great returning it to me. Thank you!

I recently lost my drivers license ID at the Tampa International Airport. I filled out a L&F form and was notified in less than 24 hours that it had been found. It was mailed to me and I received it 4days after I lost it!! Kudos to you folks!! Thank you for your prompt and courteous action to get it to me! You rock!!!

5 star

Thanks a lot for searching/finding/and sending my lost item. It talks very highly about the service provided by Alaska Airlines. Thanks!!

recieved lost iten thank you

I can’t begin to thank you for this wonderful service. It is so worderful to know that there are honest people who really care about others. Thank you so much

THANK YOU ROYAL CARIBBEAN CRUISES! I RECEIVED MY LUGGAGE TODAY! THANKS, LR

I have no words to describe how AMAZING person in this world is Natasha from the security , helping me to find out my lost item that I left at the resort on May 7th . She deserve the best and a raise on her salary for how amazing she is doing her job and how nice is she with the clients ! Thank you Natasha, you are an hero ! God bless u!

My item has been returned. Thank you. Annette Cappaert

How about that? In less than one week you were not only able to find my missing Kindle reader, but you were able to ship it back to me in PERFECT condition. Thank you for your prompt courteous service. I hope I don't ever need you again, but if I do, I'll be happy no matter the outcome. Thanks, again. You guys made my day.

I want to take this time to thank you all for the return of my laptop, and you have done a trustworthy and wonderful job. Thank you again.

I am dumbfounded that my Bose headphones were returned. It restores my faith in the honest of humanity. Kudos to the person who returned them.

Excellent job from United Airlines for the prompt respond to ship my lost item back to me. I really appreciate that. Thank you and God bless.

I could not be more pleased with the response and support that I received from the United team. Unbelievable concern and follow-through from the GS desk, Jan and Ann. The person who searched and located my iPad in a packed United Club was incredible. And last but not least, the person at Lost and Found, who made sure that my article shipped, was a true professional in every way. Thank you all!

Received my package today - Thank you so much for returning my left behind clothing. Joy

thanks so MUCH for finding my lost cell phone at Fort Worth/Dallas airport. So appreciated that is in process of shipping by Fed Ex to my home in Sarasota, FL. It is scheduled to arrive May 18th. THANKS SO MUCH Polise

Thank you! I am very pleased that you were able to locate my Kindle and that it was not lost or taken. Thank you for the quick response and for having an easy process of reporting, the updates and mailing it to me. I am looking forward to my kindle arriving safely home in the mail. Thank you

Thank you for returning my notes that i had invested hundreds of hours developing. Your efforts have renewed my trust in people. Thank you again.

Transaction was very easy and returned items arrived quickly.

Great service. Left my tablet on the plane on Sunday. Agent called to let me know they had it. By Monday it was being shipped home. Many Thanks Thanks for the speedy service

We received our package yesterday. Thank you very much for your help and courtesy. Ron Karst

Tammy was super helpful with this lost and found process! She was personable and happy to help!

Thank you so much for sending my makeup bag back ! That was so appreciated. We will be back. I did leave the maid service a tip each day as they were doing a fabulous job on floor 23 the whole week we were there! We will be back! Thank you SP. cindy b.

Dollywood worked diligently on finding my list item I can't thank them enough for the blessings they instill in what they take pride in doing. Thank you so much.

1st. Thank you to the Pilot and crew of flight of flight AA2675 5/8/23 who helped search the plane and pilot on hands and knees looking and also letting me know at baggage where to report loss. Thank you also for finding my phone in CLT airport and quickly notifyig me. It was sent quickly to me via overnight FED EX. loss of my phone was hard to imagine an getting it back surprising. THANKS SO MUCH!!!!!

Got the shipment. Thanks

The coats arrived today in perfect condition. Thank you so much!!

Exactly a week after reporting my list bag, I received it at my home. The service was quick and easy and kept me updated along the way.

Thank you for diligently tracking down my laptop that was turned in to lost and found and for shipping the laptop to me. I also want to commend Ayleen the waitress at the Bleu Mediterranean bar in Terminal C in Dallas who found my laptop and turned it in to lost and found. I am very pleased with the service from American Airlines.

Thanks so much for helping me get my I pad back. I received it today. Great job.

Excellent follow-up and delivery. Nothing was missing and delivered as promised.

Thank you American Airlines for finding my lost item Excellent Job

YAY!!!! another grand experience on American. I am incredibly thrilled you located and are sending me my lost passport. Thank you seems inadequate.

Very impressive list items process and system. Very pleased not only that my items were located, but were forwarded to me once I paid for them shipping.

I am blown away that you really found it for me. Thank you SO much. It means the world to me. Your agent was so lovely today. Thank you

Very impressed with the quick response.. mahalo

I received my lost items. Thank you so much for your excellent service!

I was still at the airport when I realized I left my phone on the plane and security wouldn't let me return to retrieve it. I never thought I would see it again. THANK YOU United for finding it and returning it in just ONE WEEK!

That you very much for your service. I am patiently waiting for the return.

Staff at Dollywood are amazing people Thank you

Carla rules !!! So kind, so professional. You need to clone her.

Very impressed by the lost-and-found process.

Very much appreciate your help

Absolutely outstanding response and resolution process. Thank you so much

I'm very grateful that after 2 months Amtrak was able to locate my bag and notify me even though they'd already sent an email informing me that the search had been discontinued. Thank you.

Thank you. I received my passport today via FedEx. I appreciate it.

Thanks so much!

Thank you so much for letting me know I lost a folder. I didnt even realize it. I really appreciate the customer service!

Thank you for finding and returning my lost Kindle.

So happy you were able to find my iPad! Really amazed—thank you!

Once again great job, thank you

Thank you for the prompt service! The gentlemen I spoke with were very kind and reassuring also very helpful

Many thanks for the information. Your help is greatly appreciated.

Good service! Central Baggage was especially responsive to questions. Item (computer) left on plane 7 weeks ago. Gate agent at PSP, Andrew was in contact before we even left the airport. When we got home to WA, I had a msg from Andrew on home phone. I should have given Alaska my cell number. Also helpful Ricardo, at "800 help' for AA' started the return process. Would have liked more human contact and feedback during the interium process. Thanks to all for safe return.

United, as a company, has gone beyond what I ever expected from an airline. Thank you so much for locating my passport and returning promptly. I can’t thank you enough. It has saved me hours of aggravation and agony. I will remember this in future as my choices include United. You went above and beyond the call of duty and I won’t easily forget the kindness. Kindest, Erika S, thank you again.

Thanks so much for the excellent customer service. The housekeeping staff went out of its way to locate our lost item and follow up. Greatly appreciated!

Thank you very efficient and fast service

Great service - easy to use and thankful that the FEDEX is sending it 2 day express. Much appreciated.

Your customer service lost and found department is amazing! We appreciate your time and effort in locating my drivers license and getting it to me! Thank you so much.

Timely, easy, and appreciated!

Completely blown away by this whole process starting with housekeeping Lashon to the lost

Excellent - Fast - Punctual - Seri - I didn't expect such a precise service.

Very responsive. And detailed descriptions of lost items. Thank you!

Thank you so much for responding to my submission of a lost item (my iPad), finding it and returning it to me. The most valuable items are the photos of my family and I am so appreciative that it was found and returned. Thank you.

Thank you so much. American Airlines saves my life. Thanks for your attention to my issue

THANK YOU!! The whole process, from calling to update emails - and quick shipping!! So thankful for all the help!

You folks found and sent the right item. My wife is overjoyed as it is jacket that was her ailing mother’s. Thank you so much.

I did Rex's my wallet back however the $95.00 in cash was not in it. Can anything be done about that as I was informed the cash was in in it when I received the call that it was found.

Thank You!!!!!!!

great service! Thank you!!

Arrived perfectly. Thnx

Thank you for being so quick and helpful at find my wallet. From the time I submit claim and received notification that it was found was less than 24 hours. Also very quick at getting my wallet shipped back to me, about 2 hours from when I requested shipment. Thank you very much.

Thank you so much for the quick communication. This process was very easy to navigate. I entered my information and within a few hours I received communication my items had been found and were sent out the next day. I hope I don’t leave anything in the future but glad that you have this program and appreciate you taking time to find my jacket and send it back to me.

Thank you for continuing to look for my phone until it was found. I would like to know where it was found.

The team was wery effectrive. They found the item in less than 24 hours and emailed me aboujt the success. I suggest that the website include a plce to record seat number. I lost it in the seat location.

No problem. I really appreciate you taking care of me.

I am grateful that my item has been found and shipped to me. I am looking forward to receiving it.

I appreciated that you kept me apprise of the status of my belongings. When it was found there were options available to me for the return. Once the option was chosen, you were able to promptly deliver

Thank you so much for keeping me informed about my items. I really appreciate it. Hope to hear from you soon saying that it's on the way. You guys are the best.

I just received my lost items. I’m overwhelmed by the kindness of some individual who found my bag. Also, to the amazing United team. Never have I experienced such joy to have my treasures back. Thank you to everyone. United you’re the Best. Gwen S.

Thank you for your quick response in shipping my forgotten items

Thank you so much for locating my laptop. You stayed in touch along the way and even though it wasn’t found right away, you persisted until found. And then made it easy to send it to me via FedEx. And you packaged it so it arrived unharmed. My experience with the lost and found folks alone would be reason enough for me to fly American again!

We were delighted to learn that our lost item had been found! Thank you for your efficiency and speed in sending it to us!

Laptop arrived on time. Thanks.

The Lost and Found Department was very friendly and professional. American Airlines provided me with a very good service.

Thanks for the quick response and I got my phone back today.

Excellent service! I never expected to see my laptop again. Thank you Gary, you saved the day!!

Received my item. Thank you

I received my lost item (camera) in good order Thank You

I never expected able to get my phone back among hundreds of lost items in the air plane. But I was wrong. Thanks very much your(AA) hard work, which saved me a tons of my important datas.

I am very happy with your service! My lost article was located less than 24 hours after I reported it missing and then was shipped to me very quickly. I received it today. Thank you!

Extremely satisfied with my experience!!!! Thank you Mrs Blue the security guard that helped us so much and the guard that found the item!!!! Awesome trustworthy staff!!!

THANK YOU!!!!!!!I was very upset yesterday when I finally accepted the reality that I had left my laptop on a bench at SFO.Thanks to a good Samaritan and very efficient and caring American Airlines gate agents on duty at SFO B22 last Friday at 7:30am (I was on AA2043 -SFO/MIA) my laptop is on its way back to my home.THANK YOU AGAIN!!!!

Thank you for getting my lost item back to me. It had been over two weeks since I lost it and really had decided it was lost forever.

Thank you for finding my Kindle reader!

Great job. I really appreciate your care in finding my hearing aids.

My experience with getting back my lost items was done very professionally and clearly. I so appreciate all the Luxor staff who were a part of this process. Thank you!!!

I rec'd my lost item. Thank you for shipping it to me.

Our item was received yesterday! Thank you so much for your kind and efficient service. You helped relieve our anxiety and we appreciate you!

Thank you so much for finding my Kindle within 48 hours! American Airlines employees Rock!

We lost a very important luggage and we were desperate , the responsabile of taxi driver was really into us and helped us a lot . He took our personal details and for the inconvenece he wanted to offer us a coffee. Then the day after he found out our luggage luckily. I really want to thank him and the team of lost and found in every airport should be more people like you . Thank you

Thank you for the great work in locating and sending me my wifes phone.

Thank you. Thank you. I was desperate to get my iPad. I could track it but I have Covid and couldn’t go get it

Thank you very much. Everything goes smooth and satisfied with your service.

Thank you very much for your excellent performance and efficiency . Today was a great day knowing you found my lap top,, I was so depressed…

I am so grateful to the Amtrak and chargerback teams for finding my ipad, calling me, and now sending it back. I never expected to get it back, so thank you Tina and your team. You rock!

Thank you . Fabulous service .

Excellent service along with gratitude for Bellagio's staff.

A quick THANK YOU !!!!! Very much appreciate the assistance !! I stopped at the AA Lost

So happy, so appreciative, Thank You for reaching out to me.

Thank you very much. Greatly appreciated

Happy and grateful for your service.

It’s outstanding that you offer this service! There’s nothing worse than realizing you left something behind and knowing that it’s not gone forever is a great feeling! Thank you!

Very easy process , thank you

Lost my phone at Sea Tac. Alaska Airlines found it and got it to me immediately. You guys rock!!!!! It is hard to believe how well you ALL did your job for me. THANK YOU a hundred times.

Yvonne in Denver was very helpful on the phone when I couldn’t do online documents

I’m very satisfied with how the situation was handled from the very beginning. Mrs Amy the manager AA was very comforting and made sure that I followed the instructions. She went above and beyond! I truly appreciate it! Thank you so much Bedy R.

Thank you Thank you Thank you!!!!

Thank you so much for finding my clothes! I seriously doubted I would ever see them again. I actually lost sleep last night thinking about it. So happy!

never thought I would see my e-reader again. Great job

Thank you so much for finding and mailing my swimsuit! I appreciate the time and effort it took!

Very impressed with your service

I'm very impressed and thankful for the CLT lost and found service, particularly their offering to initiate the shipping mid-Friday afternoon to help me recover. The payment solution was very easy to navigate, too.

I appreciate this service that you provide, thank you.

Everyone was so helpful and courteous. Thank you so much!

Thank you very much for finding and returning my purse. Excellent service.

Good job thanks!

Thank you so much . I received the package for my earrings.

Thank you for continuing to search for our luggage. The only bump in the road is the passport, which we had to cancel due to identity theft issues, and the cost associated with the replacement. I felt that the cost of the passports would have been forwarded to us as a matter of good faith. Thank you for your efforts.

Thank you so much! I'm amazed that this sentimental item was returned to me. It says a lot about your company that everyone who touched this item took the time to return to me.I really appreciate the commitment to your customers. Bless you all!

Thank you, thank you for finding my Nook e reader! Service was efficient!! Love American Airlines and the excellent customer service

I am thrilled that it was found and will be returned so I will patiently wait. I’ll be waiting to get notice of the tracking number. Thank you

Excellent service

Lost my sunglasses at the TSA check in. Process to recover them was easy and efficient. Thanks so much for finding them and returning them.

Thank you for your help in finding my iPhone and returning it to me! I cannot tell you how much I appreciate it! Prayers answered!!!

Thank you very much

Sonia could not have been any kinder, more responsible, or a better representative for United. She went the extra mile trying to protect our computer by boxing it and padding the computer. Thank you so very much, Sonia. Employees like you are valuable to your company. I was ready to never fly United again, you helped me soften my view.

Package arrived in a well packed box. All items were returned in perfect condition. Thank you for the very quick response to my request!

Fantastic support much appreciated

Thank you for sending us more pictures that were lost. I really needed these to remember our trip.

Very efficient and helpful.. Professional

Excellent job to contact me and return Samsung tablet I left on the flight

Thank you

I received my lost wallet back in the UK only 4 days after losing it in a UA plane. Thanks all for the great service.

Great service, thank you to The downtown grand Las Vegas so much for finding and mailing my lost item! A

Thank you for your excellent services.

Thank you for the excellent and speedy help on my lost item. The security team was kind, friendly and efficient.

Thank you so much for recovering and returning my backpack! I never expected to see it again after I stupidly left it at SFO airport. You made my day!

Thank you so much!!!!! I had no idea I had even lost my passport!!!! I’m going through the immigration process and I would have been so lost without it. Thank you thank you thank you.

Thank you for excellent service and for reaching out to me. I had convinced myself that I had left my $300 sunglasses in Washington DC where I just moved away from. However, they were lost when I arrived in Spokane Airport where I have just relocated to the Coeur d Alene region. Thank you for proactively reaching out to me with my lost item. Thank you, Peggy .

This system is very quick and efficient !Thank you so much for finding my lost item and quickly arranging to send it to me !

THANK YOU for finding and sending my lost down coat back to me so quickly! It arrived in perfect condition and I am so very grateful to have it back! The whole process from filling out the form, to receiving updates and then tracking information was so helpful and reassuring. I was so sad to have forgotten my new coat behind - so I’m very grateful that kind people found it and returned it to me. THANK YOU! THANK YOU!

Thank you so much. I will be waiting for my item

Thank you!

Fully thankful to AirCanada and chargerback for the retrieval of my wallet, thank you

I am just so grateful that my wallet was found. Thank you so much. I am curious to know where it was found. I thought I had left it on the plane when I got off in Harrisburg but it looks like it is being shipped from Charlotte so I guess I lost it there? I am glad that there is this service to help people

Thanks so much. This process was incredibly smooth.

I want to thank you for your speedy help in finding my passport. I LOVE RCCL.!!!!

You are all amazing, Thank you and have a blessed day. Joe

Efficient

Great job

Thank you for hunting my item and getting it back to me. I'm very pleased with this AA service.

I got back my iPhone Amazing way of technology and logistics with touch of empathy for customer Awesome service

Thank you so much!

So grateful for the help and the friendliness of Kathy! Thank you!

Got my wallet back thanks to your efforts, I’m super grateful, thanks very much! Kudos to the team.

Thank you very much for the quick service!

Thanks so much, I never thought I could give my wallet back. Truly thankful.

Bravo! This is a great service. I appreciate the correspondence and the phone call follow up!

Thank you. Received my Kindle back

Thank you! I’m CERT impressed with your quick service and how quickly you located my item. Thank you so much? My teen will be so happy to get her hoodie back.

I’m thankful it was found. Thank you

I had a wonderful experience with D.C. team!! Very Professional!! Thank you so much !!

We are so thank for immense effort to look for our lost item. Kuddos!

I had a wonderful stay and am so appreciative of your staff getting me back my hot spot. I am blessed, and your organization is a blessing

Thank you sooo much for getting my IPad Pro back to me!! I really couldn't afford to replace it and I don't have a regular computer. I esp. loved the little easily removable luggage sticker you put on it!!! I put it on my fridge and smile everytime I see it. Alaska has always been great for me in service and reasonable in pricing. I LOVE ALASKA AIR!

Thank you all for your help. Please give Scott, maintenance worker in Boston Logan, door B104 across from American Airlines Baggage Service, kudos for taking the time to contact me and keep it safe.

Your service was awesome. Thank you

You did an awesome job!!

Thank you so very much!!!

Great service! I never expected to get back my item or that the request would be taken seriously. Boy! was I wrong! The day the item was found, I was contacted through multiple ways. Awesome. Thank you again!

Thank you for returning my wallet and with everything including cash in it.

Huge thanks to the staff that found my laptop and took the time out of their busy day to return it to lost and found!! I really can’t thank you enough. Much appreciated!!Adam S.

Thank you so very much

thank you for your prompt service!!!!!

Thank you, thank you for your quick notification of my lost item!!!

I have received my phone , in its case; I am grateful! Thank you .

Got it thanks!

THANK YOU so much for finding our bag and sending it back with all our stuff in the smallest possible box! Very grateful!

Many thanks!!!

Thank you folks! My wife was heartbroken over the pictures and memories she thought were lost when we realized her cell phone was missing. Thankfully some kind soul turned it in to lost and found, and the hard working folks in that department id’ed it and got it coming back to us in record time! Thank you all!!

Thank you very much for the prompt response, I very much appreciate it and see that your system works well.

Thank you I received my Jacket, I left at the hard Rock Hotel recipe ed it 3-11-23 thank you again

Received package! Thank you very much

You guys are awesome! Found my speaker, shipped it right away!Thank you!

Thank you for such a quick turn around! I lost my id in Tues outgoing flight. I called Wednesday from across the country, seattle to Tampa, and I had my it in my hand Friday morning in time for my next trip Thank you!!!

Thank you so much for returning my hearing aides and charger that I had left behind in the room! May I in some way personally show my appreciation to the member of your staff who turned them in? I am very grateful!!!

I just want express my at most appreciation to all who was involved in locating and down to returning my breathing device. Thank you so much! I'm so glad that I've chosen "UNITED AIRLINES." You guys are the best in what you do.

Thank you so much. I never dreamed that my phone would be returned. I wonder how you identified me as owner and got my email. Lavish praise coming when it arrives.

Thank you so much for your help. My clothes returned today. Amazingly quick and easy to use - really appreciate your help!!

I thought my brand new iPad was lost forever and was broken hearted! Thank deeply for continuing to look and finding my iPad. I’m over the moon with excitement.

RE: 2676xxxxx would like to thank you so much for finding my lost kindle !! I prayed

Cell phone arrived. Thanks

Thanks so much for the quick response to my query for status on my lost item, a cell phone. I hadn't heard anything for over a month and was hoping it was on the way back to me as there's a lot on the phone I need to do my work. I look forward to future updates. Regards, Gerald

I received my lost hat from Universal very promptly! Very happy they have a system to help get lost items back even if they've left the area.

Amazing service !!! People in charge of my request were kind, polite and very professional.

Thank you. Item received. I so appreciate all your help

My hiuband and I and the people we have told about my lost phone have been in awe of United. I left the iPhone on the plane at O'Hare on Tuesday. Apple find my phone app identified it as being in O'Hare Terminal 1 I filed a lost item claim with United on Wednesday. Wednesday PM they advised they found the phone. They charged me under $17.00 to ship the phone. This was very gracious as they knew that whatever they charged, I would pay to get my iPhone back. Thursday AM they. advised they shipped it FedEx. Monday (yesterday) my phone. arrived at my house. That is amazing that in five days they took the lost item report, found the item and delivered it to me via FedEx. I plan to keep sharing my experience with others as they need to know that United has the talent to do what it did and the compassion to care enough to actually carry through. Thank you United!

Very happy to hear from you! I have left another kindle on a plane (not United) and never heard from them again even after inquiring! Thanks for your service

Just terrific response for my lost item , thanks for being so professional and caring for me

Thank you SO much for finding my license. Is it possible to tell me where it was found?

Thank you so much for being so helpful, my daughter is so grateful that you found her jacket. I’m impressed and very happy with your service.

I am glad that there is a service like chargerback. I will patiently wait for my belongings and be thankful for a service like chargerback. RLR

Thank you so much for doing such a great job. I was on pins and needles until I got my package today! Thanks again!

Thank you for making the process of reporting my lost item fast

Thanks for your quick response and finding my IPad.

Excellent system! A friend told me, items are never returned from Vegas hotels; you surprised me! Smooth tracker! Thanks!

Both Ralph and Barry were great and helped me outThanks Brent

Thank you so much for returning my passport to me. Very much appreciated!!!Karen B.

Thank you for finding my lost item. There were so many memories in pictures that you help me to get back.

I cannot say enough about the staff at the Emory Conference Center. I checked out if the Center on 3/2/2023. When I returned to Boston, I realized I left computer equipment behind. I called the hotel and they quickest confirmed that they had the equipment as well as clothing and personal care items I left behind!I spoke with a gentleman whose name I think is Dan. He immediately provided me with the info I needed to have the items shipped to me in Boston. He went above and beyond and took the items to the FedEx location late yesterday evening! I expect to receive the items by 1pm today! That is exceptional service!!Thank you all!Sincerely,Eileen M.

Thank very much.

Just wanted to say thank you so much for finding my headphones and returning them to me! That is a big plus for you guys! I thought for sure they were not going to be returned if they were found, it gives me hope in humanity! Thank you again!

Great experience

Thank you so much for finding my device!

Very impressed by the service re lost and found. Thank you so much

Thus far, service has been great. I understand that you get many lost items and can't have a manual way to track/speak with someone, but it would have been nice if I could have talked to someone when i realized I left my item on a plane that was likely still in Phoenix. I could have retrieved it the following morning. That said, I am grateful that it was turned in and the handling, thus far, of my item, has been great.

You guys are awesome!Thank you so much......

Thanks for all your help.

I am very impressed by carnival cruise lines quick lost and found service. Thank you

Thank you for getting this back to me so quickly!

So far , excellent service

Thank you so much for returning my item!! Appreciate it so much. Awesome to work with this app. Thanks thanks thanks

Thank you for the ease in returning my items.I really appreciate it.

Thanks for your help and consistent communications.

Excellent work! Thanks! I guess I’ll continue to fly with you guys.

I am grateful for the return of my iPad. I was starting to lose hope but AA came through.

I am very happy with the service and follow thru of everyone at Tampa CC Embassy. Thank you.

You guys did an amazing job of returning my lost items to me. I was impressed with the professionalism, efficiency

I would just like to say thank you very much. The item (a backpack containing personal electronics) was invaluable to me and its prompt return restored my faith in humanity. Not only were the contents recovered, they were carefully individually packed to avoid damage in shipping. Thank you again. Your efforts were well worth the cost incurred for safe return … and for my own forgetfulness.

I ‘ve already recived the package with my bag . Everything is ok. Thank you

Great and efficient help from the team

Excellent Service thank you

Very happy with the system. When I emailed questions, I got a quick answer. Glad we got our bag back.

Thank you all so very much. You have gone beyond all expectations in locating our memories of a wonderful vacation in Hawaii. We certainly will fly United in the future Your flight crew exceptional- 1st Class !

Thanks

Thank you SO much for finding and returning my passport!I am very appreciative of your timely response and I wish you to know that each time we fly AA it has always been a very enjoyable experience!We look forward to flying with your airline in the near future as we just recently signed up for your AA credit card!Again, many thanks!Beverly

I want to specifically thank Reggie Walden in Baltimore, MD for all of his exceptionally professional help with finding and returning my lost suitcase. He called me very quickly after I left my bag on the train, and he clearly and efficiently walked me through verifying my bag and e-mailing me all the steps I needed to take to get it back. I wish all customer service experiences were as seamless, pleasant, and professional as the one(s) I had with Reggie. He even called me today after I had already received his e-mails to verify that I had received them. Thank you so much, Reggie. I was dizzyingly anxious about losing my bag, and I’m very grateful to you.

Thank you so much for all your help. It is possible provide the name from the person returned my wallet. I want to say Thank you.

Thanks for your kind help. I got my passport in the morning, I'd like to appreciate your kind support.

Nice job. Thanks

I worked with Felipe and he was FANTASTIC!! He worked hard and did a wonderful job locating our missing luggage. Was helpful in guiding me through the process of getting the luggage shipped back to my Dad so he could have his important medication!!

My wife and I are so grateful to Alaska Airlines and its representatives for helping to locate our missing item. We especially wish to acknowledge Flight 428 attendant Joel on February 13 for going way beyond the call of duty to assist my wife and her get through extremely difficult circumstances. For that he deserves a medal of honor!

I really appreciate you responding to my lost

Very straightforward system. It felt secure as well.

You did a great job of recovering my hearing-aid and getting to me via FedEx. Thanks...

I am so excited and very appreciative that you found my IPad. Thank you, thank you, for your help and support to find it and ship it back to me. I will forever be a supporter of flying American Airlines! Andrea D.

So very, very grateful for UA finding my lost phone, contacting me, and getting it sent to me. Everyone I talked to from UA was extremely helpful and professional. Thank you!!

With one million thanks to Brian, Bischant,

Thank you so so much for taking care of this for me. It’s very much appreciated !

I am stunned and thrilled. You made my day! Thank you!!!

I found this process extremely easy and so very helpful in locating my lost item. I especially appreciated Eric from security at the New York Hilton in Midtown Manhattan; he was kind, thorough, and patiently answered all of my questions. I received my lost items in the mail within 3 days. Thank you!

I have received my hiking boots. Big thank you to Francisco for all the help!

My item was sent with no problems and it is in same conditions when I lost it!!! Awesome!

I have received my iPhone that was lost in St. Marten when we were on the Celebrity Edge cruise. Thank you very much for the service provided to retrieve it and safely return it to my house. Great job!

The man on the phone was so helpful and reassuring. It was less then 12 hours that my wallet was found and shipped back to me. 5 stars!!!

WOW!! I was amazed at how quickly my purse was returned to me (with all the contents). Thanks for doing an incredible job of finding me

Thank you for caring enough to contact the customer who left the product behind. I appreciate your system, locating it and getting it back to me… Maybe my wife won’t lose it next time… Ha ha.

I can not thank you all enough in locating and shipping my retainer back. Amazing customer service. Thank you

Amazing service. From the whole system but particularly from Jay...who made it personal!

Thank you! U made our day!

Thank you so very much!Awesome service!!!

You guy's saved my bacon I was just about to order 2 very expensive fising rods for my husband. I had already gone to the website to order them when you called me to tell me they were found ! Hooray !!

Abdul in the Baggage Handling desk was exceptional. He took the time to find my Nexus card and ship it to me. Courteous and professional. Thank you!

With the help of the security team at the MOXY Times Square hotel in NYC, and this website, my item was returned to me in just a few days. Once I understood how to populate the lost request to the website, everything else went very smooth. Thank you!

Thanks so very much for the quick return of my lost wallet with every thing intact.

Excellent customer service. You found our item very quickly. You responded to us very quickly. You gave us. Good options for how to retrieve our item. Everything was available online. It was surprisingly easy task and we are delighted to retrieve our item. Thank you very much.

You guys are the best. Service was impeccable.

Thank you for your help with my lost laptop. That was great. Thank you again.

thank you so much for sending back item left in our room your service is very much appreciated

Thank you very much !!

Thank YOU AA FOR forwarding my Oasis reader. Received it today. Ps. Never thought I will see it again after leaving it on the plain. Much appreciated.

Thank you SO much!!! I just got my watch back, and appreciate all your help! Cheers, Gayle

The process for getting my valuable backpack to me was great. Not received yet but ON THE TRUCK! Thank you

Thank you for sending the check from my lost envelope. Brynn was very helpful! We always choose the Flamingo when visiting Las Vegas! Much appreciated ! James S.

Excellent service! I am very pleased.

Excellent response and service from hotel Housekeeping Manager. Thank you

I just wanted to express my sincere gratitude for your handling of my lost item. I received my iPad back yesterday and it was packed with such care. Thank you so very much !!

26347485Many many thanks for the safe return of this mobile phone. We returned from holiday to find the phone safely delivered to our home. The phone contained so many family photos of great importance to us. In fact they were more important than the actual phone itself.We cant thank you enough for your excellent service.Best WishesAnn W.

I am so grateful for the recovery of my ipad when I had almost given up hope. Thank you for all the effort.Just for my inquisitive nature, why did it come from Florida?Thanks a million.

I can’t Thank you enough for your help in returning my set of dentures.Thank you again

I am extremely happy

Just want to say thanks to the United Denver "lost and found" staff that returned my lost apple watch. It is rare to have a happy ending story like this these days.

I'm very pleased with the progress in which you help me locate my bag and I'm appreciative thank you much

Went smoothly. Happy to get my deceased husband’s watch back.

Excellent service from Sheraton Princess Kaiulani!

Thanks so much for your effort in finding my i pad and sending it back. I greatly appreciate it.Margaret Payne

This is amazing! I didn't even know this service existed and now I'm getting my lost Kindle back. Thank you!!

Thank you for locating my laptop! I had been checking Southwest lost and found with no luck. I just happened to find KCI security screening lost and found and you responded the next day! Deb

Thank you for finding my item

I want to thank you for such a quick response, plus actually finding my lost item. Communication was excellent and I look forward to getting my lost item back this week, since I have already received a tracking number from FedEx

Amazing service. Thank You!!

Thank you, extremely efficient

I have received the items that I left in my hotel room, Thank you for locating and sending them to me.

Very good service thanks

Awesome customer service. The team all worked together to find my lost item, kept me updated, and now my shawl is being returned.A Very Happy Customer!!!

Difficult to actually talk to someone, but once I’d and explained where we tracked it from and to. Lydia contacted someone with my information and they found it within minutes. To our relief, everything was still together. All the credit cards and Id’s as well. Very stressful week on vacation not knowing if it would be recovered. Thanks to all involved at American Airlines and DFW employees. It is good to see there are still decent people in the world.

Grateful for your solidarity and responsibility of the airline

Can't thank you guys enough Very professional help

Thank you for working on this so quickly!

First of all, I am amazed at that my lost item was located within a day and that I was contacted immediately with options for receiving my item. I was further impressed with the ease of the return process.

Very impressive system for handling issues like this. Item received at my home yesterday. Thanks

I received my Kindle back I appreciated the way to United Airlines we’re so prompt and efficient and was able to get my phone back excuse me my Kindle back at a reasonable cost and time frame

Fast, friendly and extremely helpful!! Amazing service at returning my lost drivers license.

I am so impressed!!! I hadn't noticed that my item was missing for two days after returning from my trip. You did locate my lost item within two days of filling out the online form. Very good communication, prompt service, thank you!!!

I wanted to thank American Airlines, lost and found department for their prompt retrieval of my item. I left behind on a flight. Their communication follow up and follow through has been impeccable. Thank you so much.

We received our IPad today! Thank you so much for your very efficient help with the IPad! Bill

My son, a minor, Ivan Pueyrredon lost his passport in the plane. I called United and talked ro a lady whose name was Argentina. I have no words of gratitude to her kindness and helpfulness . She was awesome

Thank you Thank you Thank you!!!

OUTSTANDING JOB. THANK YOU SO MUCH.

Thank you

I truly appreciate how great American has been in helping me retrieve my computer. I had so many personal documents and photos on there that I would have been devastated if I lost. This process was seamless and wonderfully easy. Thank you for all of your help. This has reinforced my brand loyalty to American Airlines!

Thank you Emily and your whole team. You guys are amazing. Saved me this time! And not mention the rooms were perfectly clean. Thank you again. Andrew

You are awesome! My lost boots were shipped to me pronto, and I really appreciate it! The process was very easy for me, and I find it amazing how well it all worked. Thank you so much. Nancy

Thank you for finding my Ipad. I had given up but was glad you didn't give up and found it.

Thank you for retrieving our keys and sending them out to us!

Thank you to whoever turned in my important documents and to United for letting me know right away

Thank you for a update!! I just hadn’t heard anything since 1/14 and was worried.

Liz your United Airlines was very nice and helped me greatly!!!

A big thank you to whoever found my phone! Also my sincere thanks to the JAX personnel who provided information to have my phone shipped to me. Everyone I spoke with was courteous and helpful.

Thank you for keeping me updated all the way through!

Very good service and efficient

So very impressed with this service! My items forgotten in the hotel room were efficiently returned to me days later via FedEx. Many many thanks to you!!

Outstanding customer service.

Thanks! Good job! I received my electronic toothbrush promptly

Prompt response and return

Proactive, quick response, and follow through. Excellent service.

Thanks for finding my lost stuff.

I want to thank the whole team at Cal Lodge Security Office at Heavenly. I lost my phone and everyone there was extremely helpful and went above and beyond to help me. Thanks to two Matts, George and Steve for making this a pleasant experience. I just got my phone back a day earlier!!!

Thank you for your prompt response. Special thanks to Wendell Woodfin for replying and taking care of my Kindle right away.

Thank you for your response. Please let me know when you ship the item. Peter B.

what to say apart that you and alaska airline have been extremely helpful and quick !! thank you so much for your help ! MERCI

Received my iPad back today! Thank you, thank you for GREAT service!!

I couldn't be more please with the courtesy, efficiency, and helpfulness of the Lost and Found staff.

Excellent customer service and support. Thank you!

Very grateful for the help of American Airlines finding my wallet. Major bummer when it was lost. Each individual on along the journey was helpful. THANK YOU!

My thanks and appreciation to Jorge who assisted me Saturday evening. He was professional, helpful and reassuring. Thank you so much Jorge!

Katrina at American Airlines Lost and Found Chicago OHare was so professional and friendly and helpul. Thank you Katrina.

Received my lost piece of jewelry and am so happy I used your service. Very easy to use and I could not be more happy. Thank you so much.

Thank you for your help in getting my articles back.

Amazing service. Never expected to have my iPad returned. So rare to find such honest people. Thank You

Thank you so much for locating and returning my iPad!!! I thought it was gone for good, but due to your quick response and steady pursuit. I have it back with me at home. Thank you so much!!!!

Everyone was very helpful….soon as I call for my missing item I got a call back in less than 20 minutes also Pete Miss from smoky mountain resort was really helpful too. Thank you guys so so much.

Britney was wonderful to work with in getting my iPhone back. She was friendly and professional. From the first contact on the telephone and the following emails, she was fast and efficient. Thank you Bahah Mar for your assistance.

You guys did a great job solving my cold case. I didn’t think I would ever see my iPad again. I am a faithful client of yours for life.

Thank you. Look forward to receiving briefcase

Your representative was fantastic, fast, professional response and resolution to a problem I created! Thank you!

I could not be more pleased with the whole process. When I got home and realized that I had left this computer at the charging station I had absolutely no inkling that I would get it back. I contacted all of the security folks, Port Authority etc. As I was filling out the forms for United Airline I figured I was wasting my time. I am so grateful that UAL and Chargerback have created this system and will be forever happy to relate my experiences with others about the great experience I have had with you. Thank you so much, Bob H.

Thanks for your quick response to the phone I left behind. It was greatly appreciated. Been my work phone I was at a lost. This is why I fly American

I received my lost keys for my cars and house in the mail. Just want to thank all the people working on this task. I really appreciated the efforts you put. Thank you so much.

Wow.... working with the front desk at HGV Flamingo and then security -- everyone was wonderful! I forgot quite a few items that I left in the drawers of our room (1xxx). A thanks should also go out to housekeeping since they found everything that I left behind! Kudos to all of you -- my chargerback box of items arrived today as promised. Thank you, thank you, thank you so much!!! You guys have increased our opinion of Hilton Grand Vacation employees and we certainly look forward to staying again in the future.

I thank your prompt service by finding my ID cards lost in the airplane.

My item was found! The gentleman I spoke with around noon today at DFW Lost and Found couldn’t have been nicer. He was so helpful and courteous. He is the kind of employee every company wants to have. Thank you again.

Thank you so much for finding our item and sending it to us. We really appreciate the great customer service!

You guys are terrific. Thanks so much. You’ve made my year!!

Got my item back. Staff was quite professional.

You guys were absolutely amazing! I immediately filled out a Lost and Found Claim with the Police; but then when I found your AA Lost and Found form on Tuesday, Jan. 3rd, I filled it out. 3 days later and you found it!! I am so relieved!!! Thank you so very much!! I will tell others about this great experience!

I got them in the mail yesterday, thanks so much , Larry B.

Very grateful for the consistent communication in getting my item back.

This is a modernized and secure process to allow guests to receive items that were misplaced during a stay. I was surprised who effortlessly I was able to verify my address and pay for the return of my lost item.

Thank you for finding the ring that we left behind. You guys are awesome! Mahalo!

Thanks because I got my IPhone .

The lost and found procedure was efficient. Shipping with FedEx was a little steep cost wise. I would have been fine with USPS normal delivery.

Thank you so much for working with us to locate our cell phone. It was less than 30 days old and we lost it in the Denver airport.Your staff was very courteous. Thanks again.

Thank you so much for finding my husband Phone and sent to us . We just received today.Thanks for all your help. We will see you again

Thank you very much for your time and dedication to this. Also, we thoroughly enjoyed our flights to Miami and Antigua with great service and NO delays!!!

You are wonderful!!!! Finding my Kindle

Thank you so much for finding and taking care of this for us! Great service!

Thank you responding to my request and getting my medication back to me. Have a great New Year.

I have to say I think her name is Thelma from securities.. she recovered my lost and found and was so pleasant to speak with. We enjoyed our stay as always at Hard Rock. Thxs again for all your help regarding this matterLoraine Nicosia

thank you i received my item

good service

Very helpful in retreaving our item that was forgotten.

Thank you so much for returning my bracelet. It meant so much to get it back as it is very sentimental to me. It would have been very easy for someone not to turn this in. Many thanks to everyone involved.

I am so very grateful to have my lost purse returned! I sincerely wish to thank anyone involved with the return. In fact, the only thing wrong with this process is how impersonal it is. For 6 years I did volunteer work at a state park and was involved with dozens of lost items - in fact I re-wrote the lost and found policy for a state park in Florida. There is nothing better than the relief and joy of having an important item returned [or being involved with the return and seeing it!]. I hope you can pass along gratitude, and happy new year!

Great customer service! I don’t remember the ladies name who called me; but she was wonderful!! Merry Christmas!!

Thank you so much for sending my drivers license

Very much appreciate getting my item back! Thanks so much

This is the second time my husband or I has left an electronic item behind on the plane and both times United has responded promptly and positively. Thank you so much for your attention and help. Much appreciated.

The best customer service I've ever had. I really got a sense that they genuinely cared!

I really appreciate you finding my headphones. I was really disappointed when I realized I left them on the plane. Thank you for taking care of this for me.

Thank you so much for all of your help in finding my wallet - I really appreciate it and am so sorry for the inconvenience!

The assistance rendered in getting me through immigration, security and on to my connecting flight was amazing and much appreciated. Responding so quickly to my lost and found report was equally amazing and appreciated, and a great relief. Thank you

I was surprised to find my luggage on my doorstep so soon. RC notified me on 12/16 my luggage was here on the 12/18 a Sunday.

Thank you very much and Happy Holidays!

Thanks so much

A hearty Thank You to all involved in getting this laptop back to me - TSA and airport police at OMA and Cassandra (American Airlines) and the airport police at CLT. So impressed!

I am impressed by your service so far. My item’s pick up is scheduled for tomorrow but, I want to say: “Thank you” for finding it in Chicago and shipping it to me in Seattle. I want to believe it is my lost lap top. Wait

Thank you I received my charger

American Airlines gets an A for this one. Despite the difficulty of locating a lost item so small as a kindle, AA continued to provide updates searching for my device. After less than two months, AA found my device and quickly communicated to me that it was found and gave a very easy link to get it shipped to me with minimal effort on my end. I’m already an AA select flyer but this furthered my belief in them and I am extremely satisfied with their service. Here’s to you AA!

Very pleased that it was found and that I was called. Will be even more happy when it is delivered.

Quick service great communication thanks for the help in solving the whereabouts of my wallet

Extremely impressed on your time to take care of this matter

Thank you, Alaska Airlines! You guys are amazing. I lost my AirPod case, filed a loss report, you guys found it, you guys returned it. I’m very grateful for this small service you provided. Very impressive and much appreciated.

Received item Great service from all involved Thanks again

Thank You for recovering the lost iPad.

I am very impressed with, and thankful for, the attention given by American Airlines to finding my lost phone, and returing it to me in a timely manner.

Thank you so much for finding my lost item. I am so impressed with your service and the efficiency of the whole process. Thank you so very much once again, I am so grateful that the item was found.

I truly appreciate all the effort and the honesty that lead to my company phone return. I will be a prompter of you airlines and it's people.

I received my lost item today. Thank you for sending it.

Extremely appreciative of your informing me of my lost item and the return of same. Thank you.

excellent service on returning my lost item, many thanks,

Thank you very much for helping me recover my lost passport on American Airlines flight!

You were awesome! So pleased with how quickly you recovered my lost keys and contacted me. Couldn't be more pleased. Reallt effective process.

Thank you for finding my wallet and returning to me. Your service is excellent and I am so grateful to fly on AA. This is the only carrier I prefer to fly with! Excellent service!

Everyone I spoke with at Delta and the Police Department were so nice and kind and friendly, losing an item is never fun but they made it a pleasant experience to get it returned.

This was a very efficient service and I can't believe how fast my item was found and shipped back to me. Thanks!

Great job returning my left behind IPad, can’t live without it, amazed I left it on the plane, was delivered promptly,Thank you

THANK YOU! I'm so pleased to have the Bose headphones and my iPod returned! Know that the iPod has recordings of my final choral/orchestral concerts that are dear to me, including this Hallelujah! from Messiah, a song very appropriate for the season and for my gratitude. We have been with United for decades.

THANKYOU for taking the time to lets us know you found my husbands phone on the airplane...We are happy and a Big Thankyou for sending it to us..We appreciate Linda at United Airlines as well as all people involved! Happy Holidays to All:))

Received our key fob, Thank you so much.

Thanks

All I can say is I'm so Thankful to everyone that helped in returning my Ipad. I never thought I would see it again! Thank you so much for everyone who helped return this back to me!

I wanted to thank American Airlines Lost and Found specifically to Mohammad B. and his team to found and contacted me regarding my lost phone. I really appreciate your help :). God bless you all!

I'm very impressed with the service thank you!

Thank you so very much for finding my passport and notifying me! I really really appreciate it and am now an even bigger fan of United!!! Have a wonderful holiday!! All my best!

Thank you for contacting me.I'm waiting for the arrival of my baggage.Best regards.

I would like to thank everyone that was associated in finding and retrieving my granddaughter’s cell phone from the cheetah hunt ride. The phone was lost on the ride Sunday night at 8:40pm, we got off the ride and filed the report with the ride employees. Since they couldn’t do any until the park closed, we left and headed home on for the east coast of Florida . The staff at the lost and found department called us the next day around 3:00pm saying that they had retrieved her phone and asked how they could get it back to use. I was greatly amazed at the speed and professional manner in which this was handled. As a very grateful grandfather, I thank everyone involved for getting my granddaughters phone back to her. Once again thanks to all the staff at Busch Gardens Tampa !!!!! You guys rock !!!!

This was our 2nd stay at your hotel and was a outstanding experience. Thank you for handling everything so promptly.

Thank you so much for returning my phone.It must have dropped out of my bag on the plane.Thank youPatty

Thank you so much for finding my wallet!! Darren C.

Absolutely spectacular service!! 10 out of 10! Highly recommended!

Made getting my lost item returned easy as can be.

Thank you for finding and shipping my iitem. Your service is a lifesaver!

THANKYOU SO MUCH FOR TRACKING MY PHONE!!

Ken and John were wonderful and professional.Helped resolve the shipping of my lost item immediately.Fabulous representatives for the Wynn Hotel.

Fabulous thank you hugely

Thank you for finding my dad's missing items! He was thrilled to get them back and to not have to pay $300 for a replacement charger for his hearing aids. We appreciate the job well done!

Thank you! My wife’s toilet kit arrived at our friends house. We appreciate your help.

Thank you for the prompt return of my computer.It was such a wonderful thing to have it returned to me.You are great!

Thank you so much for your help. I'm so glad I didn't get my identity stolen.

Thankyou so much great service and help

Can’t thank you enough for finding my wallet and it’s contents. I appreciate your honesty . I also appreciate you contacting me.

So impressed that you followed up on this and that the Kindle will be returned!!

Unfortunately You did not find my phone!!!! But THANKS to Mike and Brian at JFK Terminal 8, who personally contacted me, I now have my phone back!!!!

I want to thank you for your EXCELANT Service in finding my lost item. Your the best.I love to fly United AirlinesThank you again and Happy HolidaysLeoKeefer

Thank you so much for returning my kindle. I did not expect to ever see it again! Wish I could thank the person who turned it in to Lost and Found but I’m sure that would be hard to do. I received it today and am reading it right now! Thank you again!!

Thanks for the prompt return of our lost item!Also a thank you to the Venetian Hotel.

Thank you for searching for my tablet, which I had left on a flight from Chicago to Boston last week. Not only did your staff find it, they arranged for shipping back to me the very next day. In this day and age, when good customer service can be hard to find, your staff's efforts really stood out. Thank you - I truly appreciated it!!

Thank you American Airlines for finding and returning my laptop. Amazing job!

Thank everybody involved.

Thank you for this service.

The item was found and delivered safe to my home.Thanks

Thank you for retrieving my item. I am waiting for it’s safe return.

They were very helpful and found my keys

I want to say thanks to the folks that helped me. The lady in lost and found was very nice and caring. Last night a gentleman named Hunter T. went way out of his way and even searched the gate area to try to find my wallet. Thanks to all! Happy Thanksgiving!

Thank you very much! Great service and result.

Got it!! Many, many thanks!!

Great service - very efficient, renewed my faith in finding lost articles on airlines !

Thank you to Myra! She went above and beyond to get my belongings back to me. She rocks!!

Excellent service when contacting me and helping me to have back my lost item. Thank you very much! Keep on with the honesty and great work!

Thanks for a great information all though the times my packages were found and shipped thanks for your professionalism thanks to Royal Caribbean Great job thanks a million

My sincere appreciation and thank you to everyone who helped to return my blue bank deposit bag! Security helped locate my bag when I called in that I had left it locked in my room safe when I left, lost and found contacted me by phone to help me get through the process of mailing the bag to me. It arrived today safe and sound 1 day early. My thanks again to the fine people who work at Harrah's Laughlin!

Thank you very much!

I can not say enough about how impressed I am about the kindness and caring of the Air Canada staff in relation tou lost laptop. Émeu one I talked to was attentive, heard everything, were empathetic and led me to believe there was a chance they would locate my laptop! And they did!!!! Thanks a million times!

Diane was great helpAs was Remy Francisco from beaches

Yay! I am so happy my lost item has been found and being returned to me. thank you!

I am so very appreciative of how this was handled. I've always been loyal to American Airlines and it was such a pleasure to hear I would be able to get my laptop back with very little hassle. Thank you American Airlines!!! I will absolutely continue to fly with you going forward!!

My wife is so pleased that you found her AirPods! We cannot thank you enough! It reaffirmed our belief and loyalty to AA and in a positive outlook. We get so much negative news these days about people being unkind to each other. Your act of kindness was so uplifting and refreshing. Thank you! You really made our day! Thank you!

Thank you Louis Armstrong staff (Mr. Jonas ) found my phone and return to lost and found. The staff is extremely responsive, and I got my phone back next day air. Thank you so much for your integrity.

The representative in lost and found at JFK who just helped me was incredibly helpful. I can't tell you how relieved I am to have been able to talk to a real person who stayed on the phone with me until my daughter's lost laptop was in his hand, through the shipping forms and shipping payment, until the end of the whole transaction. He was patient, helpful, and so nice. Thank you!

I am so thankful and Impressed by your process. At a time when bots and service levels go down this is an incredibly heart warming symbol that you have processes that work and people who care. Thank you.

Thank you!

Greatful to Andrew for taking control of this situation and getting my clothes headed back to me. He was most helpful. Mike

Wonderful service at the Lost and Found Department

I never expected that I would get my iPad back that was left in a bin going through security!! I am shocked to have had my call answered and for so quickly getting the link to report my item missing . On top of that the response the same day that it was there. Already shipped! Thsnkx so much to the security person working in terminal 4 on 11/8 at 7:30 in the morning for picking it up and turning it in

Awesome customer service - from 3 different employees!

Wow what amazing customer service and just plain good business. I my passport fell out or my pocket as I was running to make my next flight. Filed a report with not a ton of hope really that my passport would be found bc its such a big airport! They found my passport and are going to send it to me!!! Amazing DFW! BIG love

Thank you for the superb service. All the best.

I want to thank Tracey and Andrea in the Lost and Found Office in Union Station. They were instrumental in getting my iPad back to me and I'm deeply grateful.

Thank you Celebrity!!!

Thank you very much!

Wonderful job. Very efficient. Thank you. Joy Noven

Quick, easy to use, received lost item so fast! Much appreciated!

Thank you

Thank you very much for the prompt recovery and delivery of my iPad! Greatly appreciated :)

He was very professional and helpful.

Thank you for finding and returning the jacket I left on the plane. I appreciate it.

The team of American Airlines' personnel / staff was extremely helpful in retrieving my left behind laptop. As a hospital employee, losing a laptop that may compromise Patient Health Information (PHI) is a serious thing. Ryan Kohler and his team at the American Lounge treat everyone personally and professionally. I appreciate the fast response in retrieving my laptop. I love American Airline!

Thanks

I am so grateful to receive my laptop. thank you for your excellent response and service.

I am so grateful that you located my iPad mini and kept me informed. Everyone is surprised at that level of service and response. Many thanks

Thank you!! My iPad was found and sent back to me! I appreciate your looking into this and successfully returning it to me.

Thank you so much

Thank you for the great service you provide. You make NPS and Yosemite look like heroes. You all are!

Vary impressed w/your service

My husband left his phone at the United gate and it went to lost and found. The woman who helped us was so so very helpful she went out of her way to help. I wish I got her name it was Saturday nov5 at around 9:30 -10:00 Great job !!

Thanks for returning my forgotten shirt. Had a great time at the Aquistapace function.

We appreciate your quick response to my husband's report of having lost his ID packett on board our United flight to Denver. Since we were in N.M. for only few days for our son's wedding, we had it FED-EXED. to our OR home. Thank you so much.

Thanks for finding my iPad. I certainly did not expect it to be found. Tell your boss that everyone involved should get a raise.Douglas K.

I left a couple of tablets at the security gate from a connecting international flight, since we were pressed for time and the security agent was rushing us. I filled out online forms and called later that evening. The person I spoke with was very helpful, but the security gates had not turned in their lost/found yet. I called back in the morning. Again, the lady on the phone was very helpful and patient as we figured out how to identify the tablets. So we were able to successfully get them back. In these times, of usually poor customer service, your folks were way above the norm. So thanks to these ladies for helping us and being so cordial in the process. I wish I had their names but they were handling the phones on the evening of 11/1 and morning of 11/2.

Great job! Thanks for getting me back my items so quickly!!

I want to commend United Airlines for successfully finding and returning my lost wallet. United Airlines, using the Chargeback lost and found system which was easy to use, kept me updated on the search, and was ultimately successful. Thank you.

Thank you for providing a streamlined service for locating and being reunited with lost items.

Well I am so pleased to see a system work in today’s world. Alaska airlines you are wonderful as I just waited as instructed and sure enough you contacted me that my tablet was found. Easy return and no big deal with shipping cost.Forever loyal to Alaska Airlines and they’re wonderful people. Thank you very much for following through with my last item, you are the best!

Amazing how fast my computer was found, thank you!Your prompt response to my report was nothing but exceptional!

Thank you so much for getting my scarf back to me.

Very efficient and timely

You are the BEST !! My credit card just arrived !! I cannot thank you enough !!!!! I will tell everyone this great story about my train trip. Lucky me !

I received my e reader last night. Thank you so much. I was so excited to receive it. Thank you for your efforts. Maureen

The Cosmopolitan was very accommodating to our needs during our stay and I wanted give a special thanks and my gratitude to Ron Matthews in Security for assisting us with retrieving my forgotten item in the room after we left. His professionalism and response back to us was second to no-one as he was kind, courteous, collected all information and contacted me as soon as his dept retrieved my itemPlease make sure Ron receives this message Thank You

We received sooner than anticipate and are very pleased with the ease of doing business. Thank you.

Thank you for your prompt action on finding and returning my lost items. Also for the care you took in bubble wrapping it. I received the box today in excellent condition., I have nothing but praise for how this incident was handled.

Thank you very much. After the initial waiting time to find out AA had found my iPad, the process has gone quickly and easily. Thank you very much, AA!

Thanks, I received my iPad in very good conditions.

My item was recovered Quickly and already being shipped to me! Very satisfied!

John was extremely helpful and efficient in locating my wallet and having it sent to me. Definitely a reassuring voice.

Excellent. I am relieved and thrilled for the quick response! Thank you!

Great job.

Leyland was so helpful and you can’t imagine the trekked that my wallet was found. She has the best personality of any airport personnel I’ve dealt with in 50 years. Please recognize her best you can and thanks again. Bill

Well done

Wonderful!!! We thought the iPad was gone forever - couldn't believe we got the call saying it was found. I'm telling everybody. Great staff with great integrity

Heather stayed on the phone with me while I worked out the online payment to retrieve my left item. To one who is a longtime Advantage member, this means the world to our age group. I am grateful and appreciative to Heather for her kindness, compassion and expertise. Please reward employees like her, as this makes a difference in our choices this day and age.

Extremely helpful throughout my trip, can't thank you enough.

I can't tell you how appreciative I am for you folks putting in the extra time to locate my pocketbook. Having a medical situation at the end of my flight in Ontario California was unexpected and the whole crew from American airlines tried to comfort me and make sure I was okay. Thank you once again.

Thank you for sending my left behind hairdryer. It arrived this morning which was so fast and in perfect condition.Our stay at The Jay Hotel was very pleasant and comfortable. We will look forward to returning. Frances Fallon

So excited that my item was found. Looking forward to it's return. Actually flew back through DFW and went to lostt and found to check if there but it was closed. Next day I got message it was found and could be shipped back. Thank you.

American Airlines did a magnificent job for us. Not only they recovered the lost iPhone but their system of tracking and follow up, including words of kindness in their messages, made our wait more tolerable.I know we were very lucky, for that reason, we would like to thank either the personnel or the person who turned the phone in.Excellent service. Thank you!Carlos J.

I thank you all so much for returning my possessions.

Sincere thanks to Air Canada and the Montreal Trudeau Airport lost and found object tracking team. I reported a lost IPhone on Sept.7th providing plenty of details to help identify it. The great follow-up permitted FedEx delivered at my door overseas on Oct.26th (at a very reasonable cost compared to replacement)I share my joy and appreciation of good work!

With the outstanding and expert assistance from the conductors on AMTRAK train 95 personally working with me and the conductor on 191 who actually located the iPhone in the car previously connected to train 84 we rode on Monday. The chargerback app was a great way to report the loss and keep the report updated. But it was the personal involvement of the conductors that resulted in a happy ending. This is success story we are sharing with everyone who will listen.

The lost and found manager I spoke with was thorough and expeditious in locating my lost item and providing relevant info to retrieve it. Definitely one of this trips highlights/experiences I had.

My lost cell phone was located quickly at DFW and I was notified promptly. The AA prepay arrangement with FedEx made it a seamless process to have the phone shipped to me in Canton, GA. The AA Lost and Found representative was great…professional and personable!Many thanks to American Airlines for world class service.

I can honestly say I have never seen or used a more efficient way of claiming a lost and found item. I am super pleased with how quickly and easy the whole process has been. I dont have the item yet, but regardless of processing time, the way in which everything is being handled is 5 star service.

A service. TY

Thank you for the prompt return of my forgotten items. Everything was present and in very good condition!I would certainly recommend Chargerback to everyone!!!

Thank you for mailing my slipper shoes I left there!

Amazing work pleasantly surprised me -- I knew exactly where I lost my wallet -- at the TSA checkpoint in a big hurry, I left it in a bin that went thru x-ray. Had no cash in it, but still, was very pleased to be notified within the week that it was found and shipped to me. Great Work!!

Thank you for locating my lost cell phone. I will patiently wait for its arrival.

Hyatt place st george was quick to respond to my lost item and quick to return it to me! The staff were very helpful and kind!

The Officer Wayne was such a pleasure to speak with. He was very friendly and professional. He even called me back to make sure I received the tracking details. I'm very thankful to him for making a stressful situation so much more pleasurable. Thank you!

Thank you Kalahari Lost and Found staff,your rapid response to my lost item was handled professionally, and expeditiously I received it today,again Thank you.

Westin Mission Hills Villas Security did an Outstanding job. They had the item left in the room and provided the necessary information and link to FedEx for return shipping. They could not have done a better job. I am very pleased!!!!

Thank you, I received my items.

Thanks for getting my mouth guard back to me!

Found my phone and shipped it to me! Awsome

Wonderful customer service and quick response and everything was in my wallet!! Thank you all very much:-)

Thank you so much for the update

Thank you so much. My Mini IPad has been returned to me in good working condition.

Thank so much for your quick response from the time I reported my lost wallet. You have kept me updated. Thank you. I love flying with Alaskan they really care about there customers

Job well done. Thank you

thanks much, Glad it was found and shipped to us.

I lost my phone at Busch Gardens and it was returned to me quickly and easily. Thank you so much for making this process so seamless!

Thank you very much for finding and shipping my lost items. Great and prompt service.

Thank you, thank you, thank you. Excellent service and even when closed on weekend. Very helpful and very much appreciated.

Thank you for your excellent service on finding, packing and shipping the Kindle. It arrived securely packed on the date promised. We appreciate the excellent service.

Thank you for your help and shipping back to us the clothes left in our room after my medical emergency. Thank you very much. Bill

I have received the package today, October 14th, 2022.Thank you very much.Geo.

Received all. Thank you Four Seasons for great service!!

I can’t thank you enough for this amazing service. I was sick when I got home and realized I had left my iPad on the plane. I immediately filed a report and I got your response in about 14 hours!! That is fabulous service and again, I just can’t thank you enough! Well done United!

Thank you so much for taking care of my grandsons favorite shoes! We enjoyed our stay!!!

I had no expectation to receive this item back. Needless to say I was pleasantly surprised! Thanks!

Thank you so much for returning our item. It was a very smooth process and exceded our expectations!

Great service! I appreciate the honesty and willingness to find this item and send it back to me. It had some very special pictures of family on it. Thank you again.

Thank you so much for your help

AA found the ipad I left in the seat pocket in less than 2 hours. I cannot THANK them enough! I would have never heard the end of it from my wife! :-) Extremely grateful, Thank You!!!!!

Thank you so much for your assistance in getting my cell phone returned! I didn’t think I would ever see it again! I’m hoping it will be here tomorrow.

The security team at Cypress Point was amazing!! They were able to locate my lost items

Thank you so very much for your help regarding my lost iphone.

I think you folks are great ! I appreciate your way of communicating and how efficient you were.Clean, clear and efficient. Gotta luv it !

Frederick Kagan was exceptional. Very communicative and eager to help me and more importantly my son reunite with his toys! Great customer service at its best. Even looked at different shipping options and costs. Just went above and beyond.

GOT THE STUFF BACK. THANK YOU

This was an easy process; I didn't expect to see my item again after leaving it on the plane. It arrived right when it was promised. Thanks so much.

thank you so much for your work on this....I had given up

I would like to thank Very mucho. Yestarday l got my 2 Passaport at home that l had Lost . Sincerely Edson de M.

Thank you so much for your help returning my passport!

I honestly cannot believe my lost headphones were found and are on the way back to me in less than 3 days. This is an excellent and efficient service. I cannot tell you how grateful and happy I am to receive my valuable item back. Thank you!!!

I am extremely grateful for the team’s honesty

Great service. Straight forward

Thank you for all the follow up on this! The Lost and Found Team were great to work with.

I am ELATED with the outcome of your retrieval and delivery process of my iPad. When I realized I had left my IPad on the plane in LAX-panic set in. I immediately completed the form for “items lost”. The form was easy to locate on the United website, the “FAQ” answered all my questions. I must admit I had my reservations about the success of me ever getting my iPad back. It was in a big black hole, with many exactly the same iPads. But… when I received the confirmation that my iPad had been found, and how did I want to retrieve it…it was unbelievably. This whole situation has been such a positive experience. Everyone I told about loosing my iPad on the plane said “you’ll never get it back”. Now I can tell everyone, it was found, and returned to me. Such a positive encounter with United and the team who helps them. I would like to thank Everyone who was involved.Jeff M S.

Great service! Ask Michael the doorman to contact me so I can thank him

I really appreciate how Amazing is your system.l felt conforble the way you conduct Lost and found

You guys are awesome. Thank you so much. I can’t tell you how much your effort is appreciated

So happy to get my Kindle back after leaving it on a plane from Charlotte, NC to Austin, TX a few weeks ago. Thanks American and staff for great customer service!

We received my husband’s shoes today, and he was so happy. Thank you so much for your prompt attention in shipping them to him.Most sincerely,Karen W.

Thanks for sending my clock and a special thanks to Natalia for finding it and returning it!

Thank you! My item was found intact, and with days! I am so appreciative for those who found my item, and the system used to return my lost belonging.

Thank you so much for sending me my lost items just got them today!

Thank you got my IiPad back today. Thanks to the person who turned it in. There are still lots of honest people . Thanks again. JoAnne

Thank you so much for your quick response and recovery. My daughter is very happy.

THANK YOU SO MUCH for finding my earrings!! They were a gift from my mother and have great sentimental value! I was heartsick at the thought I had lost them forever!! Again THANK YOU!

Thank you so much for returning my license.

Thank you for this service. We got home and our cell phone was waiting for us. My regards to Boston South Station.

Though I was anxious, FedEx delivered my lost item 24796019 computer laptop tonight. Words cannot express how relieved I am and the efforts that I went through to get my lost item back. I greatly appreciate the help of the many American Airlines employees in Lost and Found that help to make this happen. I will single out three Myrtle Beach Airport employees who were incredibly helpful Kevin, Tasia, and Mary. They went above and beyond to make me feel like I could get my computer laptop back. They really gave me faith that American Airlines would come through with my item. Thank You!

Awesome! Thank you!

The best airline ever! Staff is sociable and so professional. The icing on the cake is that they keep time.

Philipe at the LA Union Station Amtrak provided excellent customer service

Thank you for finding my glasses and shipping them back no never expected this to happen!

Great service! I really appreciate it,

thank you!!! Thank you for looking at my email and reviewing it to see where my phone said it was in my find your phone app. I really appreciate you looking for it- no one was helping me

I cannot thank you all enough for locating my phone and returning it to me! I told my story several times over the past few days, and more often than not I was told that I probably would not get the phone back. It’s my goal to make sure I tell the naysayers of the kind-hearted, trustworthy, hardworking people of the Tampa Airport!

The lady who helped me on the phone with my claim was amazing! Thanks so much for facilitating the return of my belongings.

I cannot believe that you found and returned my Kindle. Thank you so much for healing my negligence.

Thank you for your work.

Excellent process from start to finish.

Thank you so much for persevering to find my lost wallet and bag. The system worked very well.

I got my item. Thanks a lot

Fantastic job finding my iPad and shipping it to my home. Super responsive. Thank you!

Excellent service and quick response

Thank you

thank you, never expected to get the kindle back

Thanks very much. I appreciate being able to have my phone shipped back to me.

Everyone was so helpful and kind when we lost our car keys. We didn’t think they would be found but the incredible team at Dollywood found them! Very professional and detailed process. Thank you doesn’t even begin to describe how grateful we are!

Thank you so much, My things arrived yesterday . Thank you for your prompt service and your wonderful staff.Thank youWanda C.

Please extend our sincere thanks to the staff at the Embassy Suites Greystone Columbia, SC who made this recovery possible. Thank you so much!

Thank you for the prompt action to return my laptop!

Thank you for sending us the iPhone. We got it back yesterday. Thank you.

Your fast and promptness of handling my return is highly appreciated!

OMG thank you so much for calling to let me know I'd left my iPad behind. It's also a very good thing I'd had my name and phone number inscribed on the back...smart thinking. I really appreciate every single person who had anything to do with the return of my iPad, especially to Eric for calling me. How blessed am I for this?

I appreciated the quick response along with the professionalism I received from your staff member Shami. Thanks again to the staff. I am really happy to get back my iPad.

Thank-you very much for continuing to look for my lost item, this is very much appreciated, great job team.

Thank u very much for finding my iPad. Much appreciated.

I was shocked when United Airlines contacted me about my lost Kindle. I easily completed the shipping request and within 24 hours, I am notified the Kindle is shipped. Thank you so much!!

I am so appreciative. Thank you

Thanks for the quick turnaround and returning my items. Might be slightly pricey but a price to be paid for good service. Thanks again

I appreciate the attention to detail and service that has been provided.

I’m very grateful that you found my passport and immunization card. Thank you very much for being thorough in the cleaning of your planes. It speaks volumes for your concern for your passengers.

great... thanks for your help... I have my item

Thank you so much! I'm so happy you've located it and are willing to ship it to me!!!

Thank you so much for getting my glasses back to me safely! They arrived today!

Received my reading glasses in this morning’s mail delivery, thank you so much!

I am very glad to get back my phone as we have so much personal information on our phones, thank you

Thanks for handling my lost item so quickly. I appreciate this attention of your clients.

Wonderful service. Amazingly efficient! Thanks

I appreciate the thoughtful staff who discovered the items left behind and the easy process by which the items will be returned. This is just one of the many examples of a thoughtful and professional staff you have at the Enclave.

I received my curling iron. Thank you for all of your help in returning this to me. I very much appreciate it.Sincerely,Laurel P

The entire experience was so much less stressful. Charity, with the Beau Rivage, handled everything so seamlessly that I felt a huge relief to hear my 85 yr old mom’s watch and IPhone was found and is being shipped to us within 2-3 days! Thank you Charity!

I am very thankful that my device was found and is being returned. I would like to thanks those diligent folks that hunted my device down. Thanks to American Airlines for enacting a procedure to successfully locate and return lost items.

I appreciate the courteous and efficient customer service. Thank you for returning my phone.

Thank you. Exceptional response and great recovery

I received my Laptop of which I had left on the Royal Carribean Cruise back in July! Thank you sooo Much! I am truly satisfied!

Thank you for your Info

Thanks so much

Caesars security is awesome! I left some items in the room safe. Didn’t realize for several days after I came home. It took several calls but all ended great. Received items in the mail 3 days later. Thanks!!! Hats off to staff, manger and security! Especially after a holiday weekend

Thanks

Amazing service thank you FedEx and company to get my items back to me safely within a couple of days.

THANK YOU!

You folks are wonderful you did such a great job and getting that bag back to my wife and I thank you so very very much

terrific service. i was notified in less than 48 hrs that my ipad was located

I forget my tablet in the Hotel Tropicana, they found and I make all process they return my tablet sooner possible, thank you!

I can't thank you enough for finding and returning my lost wallet in such a short time, everything was intact. Thanks so much. Carlos

Thank you for your efficiency in processing my lost item. Your department deserves an award!

Diaz in lost and found at Harrahs Atlantic City was amazing and was very intricate with details. I appreciate her service so much!!

Thank you, I was glad to hear that my e-reader was found.

I just want to say thank you very much to all people who helped find and send back to me the ring. This ring means a lot to me and I really appreciate your help!

Excellent service and support to help me find my lost item. Thank you!

Received lost and found clothing on Saturday. Thanks for finding and returning.

I can't believe I got my laptop back. It was like magic. And so easy. You all are the best and this system works like a charm. Thank you.

Thank you so much for all of your help! You made my day.

Thank you so much for all your help

Great job finding my iPhone. See that the Tracking number says it will arrive by Monday Sept 12 by 8 am (FEDEX Tracking

I am so happy to stay at Green Georgian Hotel, I am so happy for the The honesty enjoyed by the employees and the smooth procedure for for the request.

Thank you. I appreciate your help.

Thank you for your quick response.I appreciate it very much.

Parker is the one that helped me retrieve my lost item and she was amazing and professional. Thank you all

JFK Terminal 4 has wonderful people to help with the lost and found. I am so fortunate to get the help from Ms. Loma who found my laptop and shipped it out in no time. She is so efficient and helpful. Hats off, Ms. Loma!

We received the pkg. today - US Postal Service

I always use united airline ,i will tell friend about your service . Thank you!

Thank you for all your help. It was wonderful.

thank you so much!!!

Thank you very much. We truly appreciate it.

Great website and easy to use! My item was lost at an amusement park. The workers found it and mailed it to me.

Cassandra who works at the Charlotte airport is AMAZING!! She went above and beyond to help me find my phone. She also gave me a great tip about what to do in the future to help find my phone if this ever happens again. (hopefully it won't). Cassandra is a quintessential employee for American, I am forever in her debt.

I received my items in the mail today. Thanks so much for the prompt service.

Very helpful and appreciated the efforts

Great service! Thank you!!

My iPad was found within 24 hours and is already enroute to me. I am very pleased with your service.

MGM Lost and Found did an excellent job in packaging and sending our items after they were retrieved by Security (Suzy Brittain) who was VERY helpful, unlike the first security officer who identified himself as Johnson and didn't want to be bothered.

Thank you!!!

Thank you so much for your assistance and honesty. Reassuring to know they are good people in this world. Mahalo and Aloha!

Dalia was wonderful! Called and confirmed she had my iPad I left in our room. She went over the process of sending it back, was professional and yet warm and friendly. Very thankful!

Thank you very much to your prompt response.

My iPhone arrived today!!!! Thursday 8-25. I would like to thank the person that found this! Is there a way to contact them? I am SOOOO grateful! All of my contacts were on that phone.

Mr. Tony was able to help me like an angel! I just received my necklaces back! Im glad for the rest of my life! Thank you Mr Tony! God bless you and your family!

Excellent customer service! AMAZING!

Muy buenos

Thank you so much for this great service. I had a pair of glasses mailed I thought they would get to Massanutten during my vacation but they were delayed. I really appreciate having a service that will send it back to you.

I really appreciate the way your system is set up. The initial process of reporting my lost item

THANKS FOR FINDING MY HEARING AIDS AND GETTING THEM SHIPPED OUT TO ME. YOU DID A GREAT JOBJD BRADFIELD

Wonderful!! I'm so pleased that you found my checkbook and arranged to return it so quickly. Thank you so much.

Excellent work tracking my 2 items,Thanks

Thank you so much.

thank you, good communication and quick responses.

Thank you very much for your integrity and honesty. I truly appreciate your staff. May you and your staff be blessed for doing right. I commend you. Thank you and much blessings.

Thank you for finding my wedding ring. Just received it. The lost and found personnel made possible of the ring coming back to me. Thank you very much.

Excellent service and communication. Thank you.

I'm impressed! Good job!!! Well Done!!!

Thank you. Received it in only 2 days. Wow!

Yes, the item you found is ours. We appreciate you looking out for us and shipping it to our home.Sincerely,Bryce T

Thank you for your great customer service lost and found!

Thank you so much for returning my lost item, never thought it was going to be found it, very honest and and serious company, always trust united airlines.

Thank you so much for your quick response. It’s my husbands phone and now he can sleep. Lol Again we are grateful.

I left my hotel room without picking up my air pods and some other phone cords. When I got home, I realized I was missing them. I pinged them and was able to determine they were at the Chalet where I stayed after getting off the train to Denali. Thank you so much for finding my air pods and shipping them to me. I appreciate all the kind service I received during my stay.

Thanks so much for your efficiency. Rapid response was greatly appreciated.

Thank for all

Arrived! Thank you! There is still hope for humanity!!

My grand daughter is so excited to get her laptop back in perfect condition. Thank you for your quick return of this valuable itemValerie, Gina and Jordyn V

Very good informative

Got my package today with my bathing suit in it and thanks to Kalahari. Great customer service. Thank you so much have a wonderful day.

The security staff and lost and found are amazing! Thank you so much for following thru and returning my iPhone! Hopefully the company will recognize the work and efforts of all the staff.

Thanks for finding and sending my speaker and tablet great job on all yall that help!

Thank you Hilton security and hotel staff. You found my keys I left behind and returned them to me in a very short time. I really appreciate your help!

I absolutely love your lost and found customer service agent, Maria, in Reno. She was concise, intelligent, funny, and so happy to help!I complemented her on her cherry nature.

Thank you for Letting me know of items forgotten. Great Job Westin Employees!!

Very happy you found my wallet thank you

We left our granddaughter’s iPad at the airport and did not have much hope we would get it back. Within ten minutes of me filling out the lost and found online a very kind woman from the lost and found department called me letting me know that they had the iPad! This absolutely made my week. I appreciated whom ever turned it in and the lost and found department at the Tampa airport. Thank you so very much.

Your lost and found process is exceptional

I finally got it a couple of days later. Thank you! I’m happy with the service!

Thank you very much for your time and efforts to return the document that I mistakenly left at my seat. Much appreciated!!

you all help me out so much by finding my phone did a good job

thanks very much

This was the most organized, inspiring experiences I have had in many years. The integrity of the cleaning staff and the accessibility to the front desk to usher me through this was amazing!

Thank you! Was super frustrated all day but glad to know you guys have a system in place for this. Thank you

Good

Thank Y’all SO much for finding this item!!! We are SO relieved!! Lisa

Thank you so very much for finding my daughters blanket. It means the world to her and she wasn’t ready to face being without it, so on behalf of my little girl and I THANK YOU!!!!!!

Thank you

Terrific service! Easy claim submission, good communication, and my list items were safely returned. Thank you.

Thank you so much in finding and returning my iPhone. It was a smooth and pleasant process from start to getting back my item. Keep up the great work.

Thank you so much for sending my lost items!! Greatly appreciated!

Great job! Thanks much!

I was worried about just filling out a form online for my item, but in the end the process was so easy! It took 5 days to hear that my item was found, but thank God there was an angel that turned it in!! Thanks Tampa Airport - you are my favorite!

Thank you for all- from Front Desk, Chelsea to Security- Michael and Patricia, we’re attentive and caring- thank you. Susie

I am very impressed with the Lost and Found service at WestJet. Rachel was very efficient and extremely helpful. A lot of stress has been alleviated. Thank you

Thank you to Arturo for his kindness and understanding of the importance of the little bear to my granddaughter.

Amazing service!We enjoyed the stay and all the staff is incredibly professional.We will come back definitely.

thank you for being part of the team that made my day today and returned my lost Kindle. God bless you.

Excellent customer service! Will only fly Air Canada moving forward.

Thank you so much! Our first visit to the list and found we were told it wasn’t there. I guess wallets are put in the safe….as they should but the agent didn’t check. We were very thankful for the outcome and appreciate the kind person who return it.

Thank you for recovering my lost keys!

Thank you, FEDEX, for letting me know what's going on! Anxious to get my phone back, of course. M. Valadez

Thank you, American Airlines, for your quick work on locating my item that was left behind on a recent flight!

Professionalism, promptness, and great customer service. Thank you American Airlines!

I'm amazed you found this shaving kit! It was U.S. Customs that failed to put it back in my suitcase. I imagined that it was lost forever. I did not file a missing item claim with United. Somebody must have done it for me. This is customer service above and beyond. Thank you very much.

Really appreciate that you found

Is incredible the great job you have done. I told to my friends and colleagues how well the works process -web, emails and requirements. Thank you AA, Chargerback and the people who find my Ipad. Best Andrés

You are amazing! Great company. I have my luggage back. I Appreciated so much. Great organization and Customer support.

I am so thankful and thrilled that my items were found. I'm just wondering where it was found

THANK YOU!!! I can’t believe you found my mother’s wallet and will send it to her! Thank you Thank you!!

Amazing!! thank you for finding my phone and getting it shipped back to me! Much appreciated!!

Thank you so much for your help in this matter. I was really surprised that it was found !

I am so grateful for how this was handled. The supervisor personally took the laptop to the lost and found and later went back to the lost and found to close the loop. Prompt, excellent service. Much appreciated

the person who helped me on 8/1/22 was just great. My only suggestion would be to allow to upload a picture of the item to better help identify it

Quiero agradecer a American Air Lines , por que gracias al trabajo de cada uno de sus empleados pude recuperar mi cartera que olvide hace unos días con documentos muy importantes para mi , en un vuelo en la ciudad de Eugene Oregón , muchas gracias por hacerla llegar a mi casa , que Dios los cuide siempre en sus labores y muchas bendiciones .

Graciass thank you

Excellent service. Thanks for saving me from my mistake!

excellent and efficient service. They should put bilingual staff..... I give them 4.5 the other .5 will be for the bilingual person.

Thank you for your service. It is greatly appreciated.

Thank you for the update of my phone having being found, its much appreciated.

Grateful that my iPad was found!

Thank you, friends!!!

Great service, easy to use and worth the cost to Austin airport for an organized and secure lost and found.

Very responsive!! I was able to retrieve my item on by return flight from Miami!!!

Very efficent and professional. great response time

Thank you for finding my drivers license. It will be mailed to me later.

You rock!

Thank you so much!

You are wonderful. Being the optimist that I am I really felt my phone would be found. Outstanding! thank you so very much..

Thanks for finding it so quickly

Thanks to all the staff members and the security system! I’m so grateful for finding my glasses!

When I reported that my make up kit was possibly left at the hotel, you guys found it and shipped it out the same day! I was so happy that I don’t need to travel back from Seattle to Portland to get it. You guys are so amazing, 5 hotel quality and excellent customer service!

This was the best and most simple process I have gone through to retrieve a left behind stuffed animal!!! The animal was found on the same day of the claim and was in the mail on the next business day! I’m so grateful for the use of this site!! MAJOR crisis averted!!!Thank you!!!!

Very easy and pleasant process. Efficient. Followed protocol. Nicely done.

You were quick to find my passports and bring them to the security desk which I was very grateful for thank you

so grateful to AA - pick up was swift and easy.

Thank you for your prompt and excellent service

Great job American locating an iPad I accidently left on the airplane. I'm in process of receiving it back and the way the airline went about it was fantastic!

What a great experience. Then gentleman that helped me was kind and very prompt. I had my lost item just a few minutes upon my arrival. The other employees were just as attentive making sure I was being helped while I was waiting for my item. Thank you very very much for all of your help!!

I got an email that some of my items were not recovered but thank God everything was there when I picked up. Thanks to the person who found my wallet.

Thank you guys Schlitterbahn is great love their lost and found

Left my phone at TSA and they were great in helping me find it and shipped to me, i spoke with "Mike" at terminal 8 lost

Thank you

Left my iPad on the plane when I landed at SFO on 19 July and didn’t notice that it was missing until 21 July. AA’s system works well! I was impressed by the quick response that I received after I filled out the L

thank y’all ……they did great and answered my calls for me, almost everyone that they have talked to has contacted me through another phone to let me know lol … SDC employees are eager to help and assist you with what you need and try to help as best they can ,they even escort you around to help you get through the line of ppl to get your (lost and found items)…. thank you to whom-ever found my phone and nicely brought it to the front

Thank you very much for your help in getting my girlfriend’s swimsuit back to me. That’s why I have enjoyed staying at your hotel. It’s the little things that do matter!!

Thank you so much for returning my wallet that I lost on airplane. It contained all the money I had in there at my credit cards. The honesty of your staff is so impressive. I will fly United again.

Thanks SO much to everyone who helped to return my wallet to me and especially Kathy in Newark!! Please tell Kathy that I am so appreciative of all of her efforts and her lovely sense of humor:) The wallet arrived as she predicted the next day. She deserves a bonus or at least recognition of how good she is at her job.

Staff was very helpful on locating and returning my lost item! Thanks so much!!

excellent service, thank you

Thank you for finding my left behind keys and reuniting them with me so quickly!

Thank you for finding and returning my lost wallet.

You did most efficient job in finding and returning my lost Kindle. Your claim form was perfectly clear. Your responses were quick and clear. Thank you

Thank You so much!!! I got everything I lost!!!

Easy process - Easy communicationI highly appreciate, especially that you kept searching after your ticket update that you did not find my belongings. Mahalo

Excellent service!

Words can not describe how grateful I am for your efforts to locate my passport. Especial THANK YOU goes to Kathy (or Cassie) for her effort to reach me via phone and to walk me through the steps to arrange to have it shipped to my home in OH as I was so excited and yet confused that I could not think straight.Thank you!...Thank you!...Thank you!...

Lost my key and found in a day!!! Thank you so much!

Thank you so much team, great work

We are grateful for the friendly, professional service in retrieving and shipping our left items back to us. Thank you!

I would dearly like to than those involved with the return of my phone. A special thanks to West jet employee Ryan Azucena Employee

Thank you for finding my documents. You all are the best.

Thank you for the speedy service!

A special thank you to Cassandra in lost and found at the Charlotte airport. She was extremely polite and very helpful in recovering my son’s lost cell phone.

Thanks so much, I am grateful for your good, kind, honest, and efficient response.

Received my items in todays delivery! thank you so-o-o much to everyone who took part in the recovery. Your efforts are greatly appreciated.

Thank you so much!! You worked so fast with getting our bag back and we’re so helpful to tell us about the detailed form to reach us. Thank you!!!

perfectly executed

Thank you for your efficient and professional service and for assisting me to recover my lost cards

Thank you sooo very much! I had no hopes to recover my wallet back as it's such a busy park but you guys are awesome. I really appreciate your service and help. You have no idea how much it meant to me as I needed my ID and cards to fly out next day!! Thanks again.

Thanks

I know no body in nyc I don’t have tv or internet in my apt so the phone was the way to keep in touch with the world. I’m from Florida I was on bus m104 sat at 6 and driver said something about a street fair and a new route I got so scared I would getLost that I got off so fast and left my keys and phone in a bag and I did have my groceries with me though. I am so grateful to you for finding my phone and I cry thinking about it now there are good people in New York and thank you again. Rita

I'm amazed that my package was found and will be returned to me! Thank you!!!

Thank you so much!!

Perfect!

Very professional and helpful staff. Great job !! Thanks so much.

A very effective, friendly, honest, customer focused process. Particularly noteworthy was the efficiency of the staff, the winning smiles, and how well the process works. Very, very pleased.

It was unfortunate that I lost my passport but the process of getting it back was very easy and pleasant. Thank you for all your help

Thank you very much United Airlines for finding my missing CPAP machine. It arrives back home yesterday. Thank you for your hard work. I really appreciate it.

Very pleased I was able to recover my Kindle I left in the room upon checkout. Whole process was efficient and professional. Thank you to all involved in this process.

Received the package in excellent condition. Thank you for your goid service.

Thank you so much

I am very impressed with the courteous and timely service that was provided. I was notified within 12 hours that my item was found and it was returned within 2 days. A great service,

Lost phone was found by staff after falling from outlaw run. Thank you very much for looking and finding the phone. Very appreciated!

Thank you! I am so happy you found my item and made the return easy.

Thank you

Thank you so much for finding it and keeping it. You did everything they can to return it.

Super quick to find the lost item, respond and ship it! The lost item had sentimental value to it so finding it was super important

Great Job by the MTA’s lost and found department.A truly professional job quickly locating my backpack after leaving inadvertently on the BX-1 Bus after we ran off the bus during a teenagers fight on board.Thank you

Thank you! Regaining this phone will save me many hours and much frustration!

A special thank you to Renee Carr for all that she did to find these clothes and coordinate sending them back to me. She is a true gem, an excellent choice to head the department and truly went above and beyond to help me. Thank you Renee and thank you Margaritaville!!

Smooth process and I received my lost bag very quickly

Thanks so much. I am very happy. Joni Egbert

Thanks so much for finding my items!!! Great customer service!

Thank you so much for recovering my tablet. I so appreciate everyone's efforts.

Outstanding customer service. Best experience with your Staff and Team.

My lost items were returned to me significantly quicker than I anticipated. I received my package and all items were included. I commend the staff at Devil's Thumb for being so contentious.

Amtrak Lost items contacted me the next day after the weekend and I was able to make return arrangements. Thanks for the fast service and all the professional people who made this happen.

Excelente atencion , seguimiento y respuesta

Fast service. Got my lost item within an hour.

Thank you!!

Thank you so much!

This process saved our vacation! We arrived at our hotel and knew exactly where we left our bag. Everyone we dealt with was competent, courteous, and professional. Thank you!

We just received our package. Thank you

Bless your honesty

Thank you so much for returning my bag and items in it . Took a little bit but well worth the wait. Thanks again !!!

Very good and responsive service . Thank you for finding my son”s phone forgotten in the plane and sending it to its owner on the same day

Hasta ahora el servicio ha sido excepcional , con una información adecuada . Gracias

Thanks a million team! I figured in my head that my item would NEVER be returned but it was!

Thank you so, so much for keeping my card safe until I could find it. I am very appreciative that some honest person turned it in and ya'll kept it safe for me. Thanks again.Cynthia

This is why I fly AA. Customer service is exceptional. Now I shall be able to fly back!!

I greatly appreciate your staff honesty and this make our stay at the Venetian the best experience ever! Thank you again.Jasmine

Thank you so very much for finding my lost items, and especially to a fellow named Paul who contacted me. I'm impressed!!

Thank you so much that both me and my friend have received the sunglasses, thank you so much;))

The man that helped me out at Terminal B American Airlines was SO much help and very kind during my confusion. I wish I would have grabbed his name, but he was working 7/6 at the American Airlines Lost and Found in terminal B.

Thank u. I was wondering where I left my diabetic meter.

Excellent service..so quickly found the device and immediately sent through fedex.

I cannot say enough about Monica Doelman. She managed to track down my little book that has been my savior since the passing of my daughter that I had left in our hotel room during our stay at the Marriott Hotel in Atlanta. Thank you Monica if this is a rating of 10 being the best, I would say you are 100!

Love ocean casinos

Appreciate you finding my Bracelet.I didn’t receive it yet. But glad you found it.Thank you so much

Thank you very much for finding and returning my lost computer!! The item was returned in working order and was properly packed for shipping! I thank you and my organization thanks you very much!!

Received the item in perfect condition! Thank you Hilton for retrieving my lost item getting it to me so quickly!

Rod and Mike are great guys!

I can begin to describe how amazingly kind and helpful the entire staff was during this process. We are so grateful to the ones that found my son's money clip and the ones that helped reunite us with it. Our family thanks you all. God bless.

Thank you all so much. Staff was very wonderful

Thank you very much for finding the phone and returning to us promptly.

Thank you very much, guys. I am very impressed with how you guys handle my issue. This bag was very important to my grandson. It was his souvenirs from the Dreams Field tournament.

Thank you so much! Everyone that assisted us in finding my son’s wallet was very courteous and caring! We appreciate your process and ability in retrieving it!!!

Thank you so much. And the good Samaritan that may have turned in.

Please see below from your guest

Security was very helpful in finding and returning my ID!

Awesome place! Lost my phone and they found it!

This is to confirm that we have received our items and we are very grateful and relieved!! Thank you so much for your great customer service to ensure everything was processed successfully. Thank you and have a great day!

great service

Received my lost iPad on Wednesday Thank you so much

Thank you very much! Will pass it on.

We were losing our hopes in getting this iPhone back! So afraid that it will end up with the wrong people!!!! With all the informations in it, we were so scared ! You kept us informed of what’s going on in your search for my husband’s iPhone and finally , yesterday, we got this email with the good news!!! Thank you! Thank you for not giving up looking for this phone!! This just show us there are honest people around and they are at Carnival Cruise ship!!! THANK YOU AGAIN!

Angelo was very helpful and polite. He was a pleasure to deal with and very professional. I was impressed with how this was handled. Thank you

I left my bag in the hotel on June 22. I followed the website procedures on how to get my item returned.? The service was absolutely professional. I just received my item all in one piece an the items that were in the were there. Thank you

Received my iPad todayThank you very much

Great job - most appreciated- excellent communications by AC all the way theouhj - well done

Great job on finding my lost item.

Great service finding my lost iPad. I really appreciate it….

Truly a pleasant experience! It was fantastic that my item was found and turned in to the lost and found. Immense gratitude to the individual who retreived and held the item until I could receive it. The emails, texts and helpful manner at your lost and found office were very helpful and appreciated. Thank you again!

Thank you so much, I received my wedge and a surprise, my Flat Iron. Thank you so much!

Cannot believe with such a big corporation as yours a few items were found and being returned. I’m very impressed and will continue to express to others for your part on a job well done. Thanks again.

Thank you so much! You were great! I wish the people inside at the gates were as great as you!

Very nice service. Thank you!

Great service! Many thanks!

You guys this is amazing, thank you so much!This made somebodys day, keep it going!

James was extremely helpful in finding my prescription glasses!! James went out of his way to look for my lost item and I really appreciate his efforts tremendously!!!

The response time was amazing! I appreciate the professionalism and urgency in my request

Unbelievable!

I want to tell you how grateful I am to you for getting my lost articled back to me. I know it was my fault that I lost it, and I thought it was gone forever. I wish I could take the team who got it back to me out to lunch to thank them!

Thank you for your service and support in finding my wallet. This was of the upmost importance. I appreciate what you do.

Please note that I have already received my iPad back. It arrived on Tuesday, 6/21.

AMTRACK, “ YOU GUYS ARE THE BEST!” thank you for everything, such a LIFE SAVER!!! See you guys soon again!

Great service

I want to thank everyone who helped to locate and return my missing item that I had left on flight ua1039 on June 11.Thanks again and thank everyone who hag a hand in the recovery process.

Everyone was so pleasant and kind. Thank you for your followup and finding my bag. Appreciate you

Thank you so much Air Canada for finding my driver's license, it saved me a lot of time and hassle

Thank you so very much. Words cannot express how much it means to me to get my necklace with my son's ring back. Losing him so violently in March we are desperate to hold on to anything that was his. God bless you.

I am so glad to MTA lost and found department for their professionalism. I feel proud for them. Thank you MTA.

Thank you so much!! I do really want to reimburse security some how. Your resort is great, and your staff is courteous and helpful above and beyond, Grand Villas will always be our first choice in Orlando.

Thank you for finding my Kindle

Thanks great to your help!

I am ecstatic that you actually searched for and found my wallet, complete with all identification, credit cards, etc. Never in my wildest dreams did I think this request to Lost and Found would get any results. I appreciate the amazing work you did and how fast you responded, gave me updates and processed the return of my item. Great Job.

I am impressed and grateful you were able to find my item and that you kept me informed along the way. thank you!

Thank you and I got the item

So happy to get my iPad returned! Thank you. I guess the bag containing the chargers, etc. were not found.

Kind and excellent service …

Great service! Thanks!

Thank you so much for taking the time to find this and send it back! I greatly appreciate it!

Thank you for mailing my lost wallet to me after finding it on the train

Thank you for finding my wallet and fir keeping all of my identification cards safe.

A wonderful New York Story!I'm deeply grateful. Thank you.

Thank you for having such honest employees.

I was supposed be be sent my lost watch, earring, and jewelry box. But there was a camouflage jacket in there. Why is there a jacket in there instead of my jewelry??

Thanks Hilton!. While the system was a bit odd initially, it worked!

My wallet and its contents were returned intact!This is a great New York story.Thank you all so very much.

Thanks for the wonderfully expeditious response to locating my lost item. This speaks volumes about your organization and it’s customer service.

Very good

Communication was very good. Sign to lost and found excellent. Maybe because I was stressed finding the spot on the website to report a lost item took a bit of searching.

We thank you so much for finding and returning the hearing aids. We love our stays at the Westin, time always passes too quickly. We’ll be back soon! Again, thank you.

Thank you for this great service. That was so easy, and efficient.

Amazing! Thanks so much. You made a kid's day when he got his wallet back with all his hard earned money and gift cards from birthdays.

Thank you so much for everything. Special thanks to security officers Joe and Sylvia for all of their friendly assistance in dealing with my clumsy loss of my phone.

I am extremely happy with your fast service. Thank you so much.

Thank You All so very much for finding

Thank You for all your help and for making this so painless. Air Canada should have such a seamless process for lost luggage which has proven to be a nightmare!

Very impressed with the honesty involved. Thank you everybody envied.

Excellent job. Found the jacket morning after report. Shipped it the following morning. Kudos.

Thank you for the return of my notebook, much appreciated.

Wow. I never thought you guys would find it.But saves me countless hours of recreating massive amounts of data.Hats off to everyone who found it.

Thank you very much for all your help! We picked it up today. Thanks to everyone involved!!

Very pleased with the fantastic service and my wife is very happy to have here items returned. I thank the crew on the Carnival Victory for there honesty and quick response to lost items. Thank you all again for the great service you provide.

Fast shipping. No damages. Highly recommended.

Thank you very much for the whole process!

Fabulous service. Thank you very much indeed.

lady at front desk was very friendly and made process painless. Overall a very good experience and the whole process seemed very smooth. Thank you,

You guys are awesome! Getting my kindle back meant the world to me. Thank you so much.Respectfully Kim Collins

The best service, this why I always choose American Airline!

Thank you to all who help secure the return of my Bose portable speaker which I left in my room. The recovery is very much appreciated. Thanks again

Great service

Many thanks to your incredibly friendly staff and responsive team. I appreciate the help!

Package received. Glad to get my drivers license back I hope the sea otters enjoyed playing with it.

Thanks for the efficient, smooth service

Very quick recovery at airport

Security at Hard Rock Casino in Tampa, FL was AMAZING!! I lost my phone and had it back within less than an hour!! Couldn’t be more impressed with the way the situation was handled!

Hello,Just want to highlight the amazing service that Chris Drennan has given me. Very helpful and courteous. Felt well accompanied through the process.

Thank you so much for sending back my water bottle.I really do appreciate it.I really wonder where it was and hope that someone can tell me so I’m more careful next time.

Experience was excellent

Several hours after we checked out of the hotel we realized We had left our passports and some cash in our room safe at the Portland Dunway Hilton. Niko from security retrieved them and sent them to home in Florida . Many Thanks !

thank you received it today

Given the vastness of the MTA system, I had misgivings about whether I would ever see my lost bag again, but everything worked fine -- forms easy to fill out, all the bases covered and staff very pleasant and efficient. Thanks for recovering my lost luggage!

Incredibly great service! thanks!

I am very pleased with how my lost luggage was handled

Perfect

I was called within 5 minutes and able to pick up my lost keys! Thank you

We have been traveling in our motorhome following my flight from Kona to Phoenix. Finally arrived in Oregon and got the notification that you found my iPad. I had not realized I left it on the plane. Thank you so much for tracking me down and following up. True customer service! Which unfortunately is often a lacking commodity these days. Your dedication definitely is appreciated and noticed. Thanks again. Kim G.

Oh my goodness, I love New York!! So glad I live here.

thank you for your help finding my favorite glasses. really appreciate it.thank you Nawina Adhikari

Thank you for searched and found my son’s cell phone within one week. I am very appreciate your effort.

I received my watch safe and sound. Thank you so much. This was a gift from my husband for my 40th birthday.....I"m 73 now. It is precious to me....thanks again

Excelent services made by the luggage support service in order to find me and return with important documents to me! Great job! Thanks!!!

Thank you!!!!

Thank you item received

Thanks a lot for keeping my lost item save. Much appreciated

American Airlines YOU ROCK!!! I am ridiculously happy that you found my Kindle and are in the process of shipping it. If I can fly American in the future I shall be very happy to. I can’t give you guys enough kudos.Sincerely, Cindy

Your response was terrific! Made my day that you located my tablet so quickly. Thank you so much.

Excellent

I was devastated loosing this bag. I didn’t know how to proceed to see if it was found until I spoke w a gate agent at DFW AA after I returned from twelve days in Israel. With little hope, I filled out the form a couple nights ago by the time I woke up the next morning, you found it! I approved delivery costs and should get it tomorrow!I worked for IBM for 37 years and was proud of our customer service. You folks knocked ur out if the park! THANK YOU!Congratulations for the level of your customer service!

This service was very helpful and the people at the TPA were nice and great to deal with.

This service is the best I have ever seen. I am impressed beyond measure with the efficient process that enabled me to retrieve my lost item so quickly.

I am very impressed and pleased with the quick response in locating my lost item and the fact that it was shipped immediately.

God bless you.. specially at the person that found and report my passport. I really appreciate it. Thanks a lot.

Thank you for your diligence. I now have my lost articles. You have kept me informed from the beginning. It is most appreciated. Again, thank you for your work

Really good service.thank you

Thank you for the quick response and the good news that the earbuds were found.

Everyone I spoke to at Lost and Found was very helpfull and polite. Only thing I would complain about is the location of Lost and Found. If Officer Jerry had not escorted me I would have never found it. He is a very nice person,

Document(binder) was received.Thanks

Much appreciated! Feel very fortunate to have had this service available to recover my phone.

Thank you.

Cannot believe you found our tablet AND returned it to us! Thanks so much!

Well done. Thanks

Melissa was so helpful to return my lost item. I truly appreciate her patience and assistance. Thank you!

To whom it may concern, I have never left something at the airport and am so appreciative of the speedy return of my laptop--especially as I had left it at the TSA security on a holiday weekend. Thank you, thank you, thank you! Jane

OUTSTANDING!!!! United found my wife's lost phone in Washington DC. They notified me that it was located on Memorial Day. And sent it to our home via FEDEX. It arrived 2 days later!! AWESOME

Thanks , I went today yo pick it up.

Thank you so very much. This means to me a lot, lot, and lot. Getting a new green card in this country is a 10 month production now. I can't express how grateful I am. A miracle. Thank you again so very much. God smiled at me. My husband and I won't forget this experience.

Awesome Service, much appreciated

Thank you for you quick response. I received a call within just a couple of hours of filing my lost and found report. Diane was extremely kind and very caring, she truly is a very sweet lady who genuinely cares about helping others.

I wish I could thank Thomas that works in resolutions for helping me find my purse he said he was going to do everything he could to get it back to me. Thomas is a godsend! And also thank you too Carnival for returning it to me I didn’t get it yet but they said they found it and will return it to me!

thank you for making it a smooth process to locate my lost item!

The guest representative was kind over the phone. They explained the lost and found procedures in a clear and through matter. I appreciate the individual who turned my item in and for the representative who called me back. They did a good job explaining my options for retrieving the item. Thank again!

Excellent responsiveness and efficiency with locating myLost item. Thank you very much

you guys may don't know how much this service mean to us. God bless you and thank you very much..

American Airlines, this has been amazing! In the middle of a holiday weekend you were still looking out for your customers! You really came through this time! Having my passport back instead of trying to get a replacement is incredible!

I greatly appreciate the service and helping so quickly get my sons lost tablet. Thank you all and yall are truly the best!!!!

Great job. You found my item without delay. My thanks to Randy, my stateroom attendant (Grandeur of the Seas).

The whole process was pretty user friendly and the gentleman who helped me at pick-up was great.

I received my watch! Thank you so much for your great service.

Thank you for finding my ID card and returning back to me. Feeling of trust will keep my family and friends to return.

Fantastic service... I have no idea how my lost tablet was identified and efficiently returned to me. Thank you,

Thank You for your Service. Great Customer Service and Fast ship out response.

The system worked re reporting the lost item online, the prompt acknowledgements and then the good news. Of having located the item. The officer assisting was most kind and courteous and I am very appreciative. Thank you.

Thank u so much for the great job everyone at American airline that helped me get my phone back to me…thanks everyone

I just want to thank everyone who was involved in getting my laptop back to me. There is a policeman who found it and turned it in. Somewhere there is a clerk who either found my email address in my business cards or looked up my AA account and found my email address in their files. And somebody sent me this note, and somebody arranged for the fedex package. This is just awesome. Made my day. Thank you!!!

I received the knives Wednesday the 25th of May.I was so happy to get them and I really appreciate all that helped get them back to me.I was afraid I would not see them again.Thanks so muchJerry Harrell

Amazing!!!! I’m waiting on my item to be shipped, but filed last night as soon as I returned from my trip … got a phone call today that they found it … called and spoke to a lovely woman who took care of me and is shipping the item out today.

I got my iPad in the mail today….so quick! Thanks so very much for the prompt action and cheerful helper who called and set this up!!!

The person that helped me was very kind and made sure I got assisted right away. She gave me a call back right away when they found my missing items

Thank you. Service was outstanding.

Ben was awesome helping me with my mothers lost necklace. I hope all of your managers are as helpful! Thank you Ben

Thank you so much!!!

I would like to say thank you to all in finding my bag. In the back was all my medication I need and you folks found it just in time. Cheers mates!

Thankyou'''--'----'''''

I thank you, Embassy Suites, for handling this lost item for me. I am extremely grateful. This and many other reasons i always stay at a Hilton property. Thanks again, Matt Eck

I'm so grateful for the work of the American Airlines team at Dallas/Fort Worth for finding and returning my lost wallet! I never thought I'd get it back!

The ladies at AA Lost and Found were friendly and assisted me in retrieving my lost/found wallet. Thx

Thank you so much for returning my wallet quickly, and with all the content in it. Much appreciated. :)

Great!

I want to thank you again.I just received my tablet I left in the room.I will be back again.

Awesome staff. Very friendly and assisted me all throughout the process of looking my lost item.

I had given up hope of finding my iPad but 6 weeks after I lost it, AA found it and shipped it to me. So happy!

Excellent fast turnaround locating my jacket.. Awesome display of customer service at its best

Great customer service, thanks!

I appreciate all the help and concern of all the staff. This was one of our favorite places to stay at as drove across the country. We will only be using Hampton inn when we travel.

Thank you very much

I submitted a claim with a great deal of skepticism. I could not have been proven more wrong. Within 5 minutes of submitting a claim for a pair of shoes left behind at a hotel, i received notice that they were found. I was blown away by how great this service works. Thank you!! The nominal cost of shipping was far below the replacement cost. Chargerback is awesome!

Very profesional and honest staff who provide me details about my lost walletsThank you MTA

Thank you for finding my lost Key Fob. I filed the report on Monday night and received a call on Wednesday morning that my Key Fob was found. Your efforts saved me a $600.00 dollar replacement fee. Diane in your office was very helpful and kind. Thank you so much!

Your team did a great job reaching out quickly

Thanks so much for taking the Time !

The baggage employees at Fort Meyer United Baggage were so helpful and kind and called me the first second they got my wallet (later at night-- 1am their time). Very appreciative for their communication and urgency with it. Diane, Fernandez, and Sue all helped me. Thank you!!

Great job! Had no hope my jacket would be found and United and you came through.

Excellent service. Greatly appreciated!

Easy to fill out lost item report online. Simple process to retrieve lost item once found.Quick walk from parking lot. Thank you thank you!

I'm pleasantly surprised to get my iPad fund and returned, and so quickly and easily. Kudos to everyone involved, and thank you very much.

Thanks for your prompt and helpful support.

My sister in law left her travel adapter and lightning cable inside her room and housekeeping located and when I inquired about the property, they advised the item was located and offered different ways to recover it. I received the missing item and was thankful for the staffs professionalism.

Wonderful service! Thank you so much!

I am so please to learn that you have located my iPad. Many thanks!! Out of curiosity, was it found on AA

Thank you so much for finding my kindle! You are a life saver! I was so sad when I realized I might have left it behind. Thank you thank you!!!

Exceptional service!

Thank you for returning my cell phone safely. Much appreciated.

My son dropped his phone getting out of the car in front of the airport. he got to his destination in S. American and noticed he didn't have it. Brian at AA found it and took the information down and it's being shipped to me in Connecticut today. Thank you to Brian for the good work!

Package Received. Thank you very much for your efforts. Great teamwork with Trump International Hotel.

I would like to say Thank you to lost and found services. They were very professional and caring . Deb and Kara were exceptionally good .God bless you.

My heartfelt thanks for the safe return of my lost computer. Much appreciated!

Thank you so much. Grateful.

Hanna was exceptional with assisting me to retrieve my item with specific questions. Her patience was above and beyond. Great customer service and support.

I’m so impressed with their ability to retrieve lost items from rides. I literally lost it the day before and the next morning they already found it. And the workers were so nice when I spoke to them. Thank you everyone for helping me find my phone! I really appreciate it!

Great service . Thank you.

Thanks you very much. Lady in lost and found was very nice and patient

Thanks

I was more than happy the way my problem was resolved. From the moment I called to report the item I left in my room, It was handled quickly and I was very impressed with the results. Also when I went to pick up the item the person who helped me had a very nice attitude and assisted me immediately. Thanks so much.

Just wanted to thank you all for not only finding but quickly sending my drivers license back to me.

Thank you Lost and Found Grand Canyon! My raquet and cover and ball arrived in fine shape this afternoon. I am very appreciative !!

I REALLY want to thank the officer who saw my Prada backpack on the bench where I accidentally left it. I am so very appreciative to have it back all in one piece. Thank you so so much!! I hope you receive this message.

I lost my phone Monday on the bus home and MTA retrieve it for me and I’m very grateful. Thank you guys..

Thank you for recovering and shipping my husband’s phone.

Thank you so much.

Great service. Waiting for my Fedex

I’m very graceful with a MTA and thePerson who find out my wallet everything was a good condition and safe. Thank you so much MTA. I really appreciate it. God bless….

Recently I had left my laptop computer on the plane and notified the service desk at the terminal and went back to the plane but the plane had been service and the computer was not there. The personnel were very proactive in trying to locate the computer. I have received word that the computer has been found and being shipped to me. I am very thankful for everyone involved in making this happen. Thank you

The service for finding and arranging return of my item is absolutely critical and extremely valuable. This was a very critical item to receive back quickly. Thank you very much for your help on this.

Great job !!! All hope was not lost.

I received my lost item today. I really appreciate for your quick response and results. Thank you!

Amazed that a small change purse with cash and credit cards was found so quickly and completely intact! So proud of the person cleaning the room of their honesty!

great service , thank you

Thank you! Diane was delightful and very helpful both when I reported my lost phone and when I picked it up.

I'm delighted with this service!!! Thank you sooo much for your help, its really appreciated

THANK YOU THANK YOU to all involved for helping locate and return my glasses. A big relief to me! I didn’t think there was a chance they would resurface. Much appreciated!

Thank you for all your help in finding my Kindle. So happy to have it back.

Hey I just wanted to say I appreciate you guys responding so fast and also for finding my sons phone so quickly. Thank you!

Outstanding, thank you so much

Wow I am so excited you found my Lost Item. thank you so much. am looking forword to having it back. Thank you!!!

Gracias por la atencion y respuesta rapida.

Awesome job thank you!

received ipad in good condition

Thank you for your prompt and courteous attention to my leaving my Ipad when leaving.

Thank you to you in Las Vegas and Happy Birthday to me from someone .... this truly was the only birthday present I needed after the Scorpions concert of my life on Tuesday. I would so love to thank the one or the ones that turned this/my fanny pack in. There really is a lot of good in this world and this is proof of it.Love always Tanja

You guys are awesome!!!!! Thank you so much!!!!!!!!!!

Thank you so much for locating this phone, we really appreciate it. My wife is very relieved that she will soon have it back in hand.

What an awesome surprise. Thank you so much for sending my phone back to me. The pictures on my phone are priceless to me. You guys rock!

Thank you.

Thanks for your help and returning my IPad. God Bless American Airlines!

Thank you

Thx for the excellent service!

Thank you, thank you, thank you! And thanks to the wonderful, kind, honest person who turned it in! Thank you for your service in getting this returned to me so quickly! I am so grateful! Mary Powell

The team was really friendly and helpful in assisting us locating a lost phone. Thank you!

I was skeptical about using this service but was pleasantly surprised. It was seamless and very quickly updated.

Today I received the Surface 3 Tablet i negligently left in the seat back.pocket in front of where i was sitting on a flight from LA to Houston. Even though I reported the lost item the next day i never expected to have it found and returned. However, your staff persisted and even though it was about a week past the month long search period it was located and 3 days later It arrived at my home. I can not thank you enough for your efforts and really appreciate that United Airlines has access to a service like yours. So much work and information i thought was lost is now saved because of your service and I thank you all. Sincere regards, Erle Younker

I'm so pleased (and impressed!) that you were able to find my lost item and it's already been shipped to me. Great customer service!

Just wanted to thank your crew for finding my lost items. You wrapped my phone credit cards and drivers license with great care. All my precious items were returned. Great job and thanks so much. Lunch on me!!!

I did get my credit card back and am grateful but thought it would be 1-3 days as paid $16.75 for priority mail. It took 6 days to arrive. I would have preferred a drive to Sea World to get it.

Found and returned my wallet thank you very much!

I so appreciate the swift result and kindness from the person who called and confirmed they found my item. She even sent a picture

Excellent job thanks

So thankful you found my game console. I thought it was lost for good. What a great news.

Got the green light jacket in mail today. Thankful to Hard Rock Casino Lost and Found Dept. Impressed by the process it involved, kudos.

I got my things thank you so much .

Thanks

I was so grateful to get my denim jacket back. I was so impressed by the ease of reaching out to TPA Lost and Found and how cordial everyone I spoke to was. It was a happy ending. Thanks to all for the process, kindness and willingness to help. Kudos!

Thank you for the update and your company professionalism.

Outstanding service from start to finish. Absolutely amazing. Thank you very much for what you do.

It was well handled by the Palazzo staff. Much thanks to everyone in Security.

Thanks for the recovery of solid items listed.However the cold cash was not received Was it not recovered

Thank you so much. You guys were great. I so appreciate the effort and your success in finding my computer.

Thank you so much for finding my watch and returning it to me. I use it so much for work and it means so much to me! You guys were great!

Communications was good. Being able to upload last location is also good. If your going to loose something on a flight, this is a great forum manage list items. I’m just very happy I got my new iPad back. Thank you!!

The person I spoke to was very helpful and courteous.

Very happy

exceptional customer service. Quick response. Entire process was very user friendly. Many thanks to your staff.

Excellent service!Thanks

Thank you So Much in helping us find this phone. It has family photos that can't be replaced.

Thank you, thank you!! You are terrific! United Airlines, your dedication to your customers is highly appreciated. I am loyal for life!

I am amazed this service exists and works. Never in a million years did I think I would get my phone back. Thank you so much

Muchísimas gracias por recuperar mi billetera. De corazón se los agradezco. Estaba todo, incluso el dinero!!!

Thank you so much for the quick return of my and the excellent customer service!

The Venetian employees from Security to Lost and Found and phone operators went above and beyond to help and succeeded. Thank you.

Wonderful job I got my iPhone within the 6 days after I reported missing

It was a pleasure dealing with your department. Diana could not have been nicer and very informative. If their were a scale to rate your department you would be a 10.

Staff for the lost and found was so helpful.

Got my keys back - thanks so much!

Thank you for finding my drivers license. I cannot thank you enough. Have a safe day!

Brigette, who helped me with this problem, was terrific. She was competent, sympathetic and responsive to me as an individual. I’m not usually fond of a business call such as this. Today Brigette took care of me and made the exchange painless and enjoyable.

I’ve been frantically checking my email daily since I filed a lost and found claim with Tampa airport. But it wasn’t until I talked with a lovely woman in the lost and found office today that I thankfully learned my iPad had been found. There’s nothing like talking to a real person to reassure yourself that you’re being taken seriously. This lovely lady found my item and it’s being shipped home to me. Many thanks!

This now shows the wallet has not been shipped. Is there anyway I can speak with a live human?

Was VERY VERY VERY impressed with the service provided. I have never los anything through Air Canada before but the experience was excellent. Seamless. Thank you!

Very courteous, helpful and efficient. Tank you very much for the quick response

Excellent service and friendly people made this experience painless!

Thanks very much for keeping the items.

Great serviceGreat attentionEfficient and timely responseThank you Air Canada

The entire staff (front desk to security) is very professional and helpful. The concept of finding my wife’s dresses she accidentally left in the room is beyond excellence. We definitely love your positive energy. Without any hesitation, we will recommend you to our friends and family the wonderful experience we had. We will be continuing our visits there.

Thank you very much for the effort to locate, identify and ship my daughters game. She was heartbroken and disappointed in herself for having lost it and I appreciate the time spent to get it back to her. Thank you!

Excellent service.

Thank you so very much! I am grateful for the good Samaritan who turned in my item and the American Airlines process for reporting the lost item.

Great service. Thanks

Wallet arrived today. Many thanks again for your efforts

Great service by Pat Valentine, lost and found, terminal 8. Dont know if TSA or AA employee.

I was very impressed with the lost and found system! Easy to use and our item was brought to us promptly after submitting a request form. Thank you Ms. Donna!

Thank you very much!

Got the item! Thanks

Great service! Fast and easy!

Thank you so much for promptly finding and returning my lost item.

Very positive experience, was a bit lined up however agent was extremely professional and responsive

Many thanks for dealing so promptly and effectively with what could have been a significant loss for me. The ground staff at the gate and the person in charge of the Consumer Service booth in Sector E were equally quick, effective, friendly and helpful.

Appreciated notification of our lost item. All went very smoothly.

Thanks again for your help. I wasn't sure it would ever be found

I want to thank you repeatedly for finding my I Phone 10. My family and friends were very doubtful I would ever see my phone again. I had faith it would be found. Yesterday, I got word that it had been found!!! I was ecstatic you found it. Can't wait to receive it tomorrow by FedEx. THANK YOU SO MUCH!!! Debra Bailey

Thank you!!!

I was thrilled that you found my items - thank you! I also understand dumping chocolate in paper bags, but was disappointed that totally sealed, un-popped popcorn was pitched. Also, directions to the office could be better.

Tinisha was super helpful - thank you!!

I am very impressed with the speed and efficiency with which this claim was received, responded to and resolved. Thank you for locating my lost item!!! I am so greatful!

Thanks so much!! I mailed a thank you $$$ to housekeeping mngr today!!

Thank You so much.I know what airline I'll fly .Thank the people down in the trenches.Thanks again,I wish I could tip

Thanks great job

Nice service to handle our missing property while continuing our trip.

Our stay was wonderful. I thank you so much for sending me my glasses. It was very nice of you

So pleased with the speed and ease of retrieving and shipping my lost (and forgotten) items. Thank you Amtrak!

Great fast service - thank you!!

Thank you so much! Glad to know there are still honest people in this world!

I left my wallet in the room- by the time I returned the room had been cleaned. I went to lost and found and they said it would probably process several hours later. I had my malice platinum card in walket and was hoping someone would contact me. I’m glad it was found however

Awesome job thank you

Thank you so very much for finding my lost prescription glasses and for shipping them so quickly. I’m so impressed with your service.

Thank you AA for searching for my phone which holds treasured pictures and videos of my children. I am sincerely grateful for your time, efforts and commitment to providing great customer service.Happy Easter, He Has Risen!

Amazing! So thankful they found my stuff and I believe the maids turned it in very great experience and I will stay at the park and p.m. every time I go over to Vegas

Tracking package

Great service

Thanks for an incredible, friendly, efficient service!!

I am so very happy that someone was honest enough to turn in my keys. And that Lost

Thank you so much for your help and responding to my questions. Truly great customer service especially Marianna Garrido.

This process to get my item returned has been so easy. It could not have been more painless. Thank you so much for your help! :)

Ms. Tiffany in the lost and found did a great job retrieving my lost phone and keeping in touch with my contacts (and I) to get it! I am very appreciative of her help and all the other staff involved in finding and turning my phone in so I could get it back. You guys are great!!

Ty so much

The service provided was impeccable. Thank you.

Staff at IAD were friendly, helpful, and reliable. Many thanks to them!

I’m so impressed with the kind, courteous and prompt service by Wendell of the Lost

I’m so impressed with the fine, courteous and prompt service by Wendell at American Airlines’ Lost

thank you very much for finding my phone

Deepest appreciation in locating and returning all phone, chargers

I truly appreciate the hard work that undoubtedly went into locating my lost keys! I was not hopeful that they would be recovered and I am incredibly relieved and impressed to have them already shipping back to home within 24 hours. Thank you all so much.

The Casino and the people that made the arrangements to have our tote shipped to us did an outstanding job. I thank you so much for your quick response and handling our forgotten tote so professionally. This is a very caring service to your guests and is a wonderful display of how much you care for your quests.Thank you very much for sending us our left behind tote You’re the best !!

I can’t thank you enough for handling my lost items and working with me. You are the exact reason I only stay here. Thank you for taking care of me.

I would like to thank the MTA from the bottom of my heart for turning in my lost property and returning it to me forever Greatful

Received my lost package on 4/10/2022 - what a surprise, I thought I would never see my necklace again. The people at the claims office was so very helpful and made the claim memorial to me and Southwest Airlines. I will forever be thankful for these remarkable people.

Many thanks to steve for his prompt swift attention

Thanks for getting our items back to us. Very happy with this service.

VERY IMPRESSED with the follow through and the American Airlines Lost and Found process.

Thank you so much for such excellent customer service!! It’s appreciated. Thank you to Mr. Russell for contacting me

My visit to your casino new member was wonderful and helpful when my brother left his hoodie behind! I called the hotel operator n Tracy directed me to John at lost n found! He was wonderful! I already received my package! I was there on 4/4 n checked out 4/5! Thank you guys so much! Loved it!

Thank you for finding my item!!

Overall, it was a great experience. Just a little difficult find the lost

Worked great, thanks!

Thank I you so much for saving our Lamby! This was a big item to have left. So glad it was turned in. Even was was quick and responded professionally. Thank you again!

Efficient turn around time. Simple and easy process to report. Very happy my lost item was found. Thank you!

Snow Valley did a great job finding the missing ski poles and getting them back to the rental shop. My daughter and wife so happy. Thank you

The process of getting my lost item back was great. Everyone was very clear with instructions and helped me so much. I like to thank the workers and everyone involved. Thank you New york!!

Awesome service getting a sweatshirt I left in my room. Thanks Eustacia!

Thank You.

I received my I pad yesterday, thanks for your help.

Extremely pleased with the service of the Westjet team, from the stewards on the plane to the staff at lost and found, to locate my iPad at the Calgary airport and have it shipped to me.

Received the package. Thanks

Thank you so much for your assistance in returning my checkbook. This is the second time that I needed security to help me with a lost article. You are wonderful

This worked great! I left my wallet at Denver airport and someone must have turned it in. It was so nice to get a proactive message and have the wallet sent to me with just a couple clicks. Thank you!

Everyone was so helpful. From the traffic officer who called the lost and found. He then accompanied me to the lost and back to my car. Thank you.

Your representative was enormously helpful in working with the American Airlines baggage services staff member and me to solve the problem we were having with completing the shipping of my lost laptop bag to me by FedEx.

Thank you so much. So happy I have my jacket back! Great support and communication!

I'm really grateful with American Airlines for helping me on retrieving my lost iPad. Much apreciated!!

Thank you so much! You found my super-valuable computer (because of its contents) and this was done quickly and in most professional way. I am most grateful for your help.

Thanks so much for finding my computer I am very grateful

Overall very efficient, shipment received on the original date specified and within the given time frame. Only odd thing, sent message package would arrive 1 day earlier than originally given, and tracking site confirmed this, but then it didn't, and no note in tracking that the early delivery would not happen. On the original day 4/5, tracking again said that it would be delivered that afternoon.

Customer service representative with lost and found was great. She explained the process and walked me through everything needed to get my iPhone back. Thank you!

This service and process was fantastic. Had no idea it existed and am glad it does. Thanks for making it a win/win!

Thank you so much for your service. The entire process to submit a claim, receive updates via text and email and pickup of item was simple and seamless and professional. I’m very appreciative of this service and the professionalism of the agents. My daughter will be happy she got her backpack back. Thank you,Nadine

Was please to be informed and reconnected with my lost phone, Incredible Job! Wish Vail had specified to go to Lionhead - Lost

It’s not fun to lose something but it’s great to know that if you do you can always count on the MTA to get it back.

Thank you for your help in recovering my lost items great service thank you

Thank you so much for your quick and efficient service. Cecily Moreau

I want to thank you for all you did for me . Everyone was so nice and helpful. Thank you again for everything.

THank you so much whoever found my ID and for taking the effort to contact me directly to let me know that you had it! i am so grateful!

All good in the hood

Great service!!! Thanks!!!

Thank you so much for your service. I received the package today. I so appreciate your help.

Thank you so much for your excellent service!

Really thankful for the help on finding my phone.

Thank you!! Great service

Mixed. It took many phone calls for housekeeping to acknowledge items were found, and then how to arrange shipping. However once all arrangements were made, the shipment was made quickly.

Thank you so much!

toNY AT LOST AND FOUND WAS AMAZING.. tHANK YOU

Thank you very much for sending my Ukulele so quickly. I am VERY impressed by such an easy and organized service. I will tell all of my friends about my experience!

Very fast:)

Great communication! I'm happy you found my batteries! Thank you

Thank you so much for finding my wallet. Did I leave it somewhere or did someone turn it in? I am so thankful for getting my wallet back. I appreciate your help.

Thank you! Great staff!!!

Excellent! Thank you for your prompt recovery and return process

Although i did not get the gentleman's name that helped me, he was wonderful! I thought this process was going to be such a hassle. From the first person i spoke to and all the way through they were professional, polite and helpful. They are a credit to your company. Thank you

Many thanks to the staff of United Airlines Lost and Found Dept. I left my Kindle on a UA flight on Friday afternoon, March 25. I was notified on Saturday that my Kindle had been found. I received texts and emails to keep me informed and how to pick up my property. The entire process was very efficient. Thank you to everyone involved.

I've been very impressed with this service.

Left a coat at security check point. Used online portal to report. Quick acknowledgement with a follow up the coat had been found. The system worked and I appreciate it!

Extraordinary Service At Tampa International Airport Lost Wallet James K. re: cbtxt.net/203835255Please extend my sincere thanks to the Tampa Professionals regarding the recovery of my wallet with everything in it!Needless to say I was upset and afraid of the consequences. First, your team guided me to the information booth. They worked hard to help. Next, I was directed to the Lost and found team. They patiently walked me through the "Claims Process - not once but twice". They called me back to make sure I did report's correctly. This same team (1) called me, (2) texted me twice. Next the Security Police/Recovery team nursed through the recovery - physical hand off of my Wallet.... with every thing in it, including money and Special ID's,Next, the folks at Starbucks were empathetic to me at onset of the loss. I thank them for keeping me calm too. Please extend my thanks to them as well. To the Executives and Managers at Tampa International Airport. Your obvious policy and training model needs to be copied. Thank you too. Thanks Team Spirit Airlines and Tampa International Airport. Sincerely,James H. K., CEO

We received my items today(3/26/22). We very much appreciate your prompt attention to retrieving and shipping the lost items. A big thank-you to Officer Bingo. He eased our minds and helped tremendously.

Truly a great service -- the best. Seamless procedure and my highly-prized item was recovered and shipped to me expeditiously. I am VERY happy with this service -- thank you!

thank You!

Thank you very much for your constant communication during this process. It assured me that someone was taking the time to search for my missing Kindle. It was wonderful hearing that it was found

Thank you so much . My phone arrived safely and in a reasonable time frame. Thank you so much United Airline.

Excellent Service

Very impressed with Dollar. First time using it and very impressed with the vehicle we were given. Also I really appreciate your taking the time and making the effort to send this to me.

Amazing, thank you

I am so happy with the service that I was provided by the employee at the lost and found. I sure wish i had his name! He was super helpful, sent me the links to claim my jacket - really did more than he had to!

I just want to express my gratitude to the person who returned my wallet. I appreciate it very much. I was told next I can pick up a check for the cash. Keep up the good work MTA

I can’t believe you found out lost item! Thanks for following up.!

Excellent service my lost backpack was found within 24 hours I was notified to pick up or choose if I prefer to be shipped. I did not expect to find it and was so pleasantly surprised when I received the email. Thank you for excellent service and feedback

Very happy! Thank you for your prompt and excellent service. We are so lucky to have you!

The person who helped me at LaGuardia was very kind, efficient, and made the whole experience pleasant!

I didn’t even realize I lost my kindle until I got your email that you found it. What a wonderful service and great people for doing this. You made my day and I really appreciate your help!

You guys rock. Thanks so much and tell everyone that they're awesome.

Thank you to Brian!! He was very helpful and helped me get my tablet back. I am sure they don't realize how important they are. Life Saver!!

Smoot process and great customer support

Your service is the best! After speaking to a representative and giving the details of my personal item, the process to ship it was easy and painless. I spoke with a representative after business hours and ultimately to a representative that located and provided the return options. Both were extremely helpful and pleasant. Thank you so much for taking care of my property and getting it back to me. David

I really appreciate the fast and efficient return of my laptop.

great service

Thank you to the gentleman at the Air Canada lost and found desk at YVR who phoned me twice and was very helpful.

Thank you very much I appreciate

Items received in good condition. Thank you!

Thank you for everything, the crew of American Airlines and the people in lost and found were so helpful and supportive and i will have my laptop in two days. So grateful, a big thank you to all of you.

Thanks for recovering my Kindle E reader. Air Canada is now my choice for best Airline

Thank you so much for the wonderful service! I have already received my jacket! Thank you!!

You guys are great thanks so much for finding my little man’s glasses!

Tremendous help. Thank you so much.

I was very Happy and excited that wallet was found. The staff was very helpful

Thanks, once I told you exactly where to find my item, you did. Appreciate it!

I am so grateful to have recovered my wallet. Do you have contact information for the good citizen who returned it? Thanks.

I thought for sure my kindle was gone forever when I left it near the gate that I boarded for Anguilla. I submitted a description of the item and within hours it was found and sent to the lost and found. After being out of the country for 3 weeks I returned to Miami airport and was reunited with my Kindle. Great effort and service by the AA team and the staff at Miami international

I never thought I'd get my Ipad back and I am so relieved that it is on its way to me! Thank you for your honest and diligent staff members for finding it for me!!!Best Regards,Cathy D.

Very prompt service in response to report made. Very pleased with the ease of the process and happy to have the item returned. Thank you

All of the people I interacted with on this were spectacular and worked hard to bail me out. An inexperienced traveler wouldn't have been able to figure out how to talk to them. The claim system and shipping process is very well done.

The staff was quick, courteous and very helpful. I didn't think I would get my last item back

Thank you so much . Team guard @ Palazzo are awesome .Excellent job

i would like to thank the tampa team for finding and returning my laptop.

I receive it well. thank you so much!

I would like to give a great big shout out to Carmen in list and found. She alone with your security were able to find and return my jewelry that I had forgotten in my vault. She was very comforting and professional.

Excellent service! We felt reassured from our first phone call that you had found the purse and were taking care to protect it. And then you were so quick in getting it back to me once I arrived at the airport. You really helped me feel much better in a pretty stressful situation!

Danite Smith at Chateaux LeMoyne in NOLA was fantastic to work with.

The team (Barry I think) did a great job on helping me get my iPad located and handled all the shipping details while I was on the phone!

Thank you very much really appreciate your help for sending me my glasses

Exceelent Could not have been more pleased with your quick recovery and the awesome service with your security team! Thank you so much! Marie M.

I was exceptionally happy with the communication from American Airlines during every step of this process. OF COURSE I thought that my device would be permanently lost after having left it on the aircraft when arriving at DFW. It requires the honesty, integrity, and kindness of more than one person to get ensure that a lost item actually makes it to a lost baggage department--especially when it was left on the plane in Dallas and then got turned in at Sky Harbor. That means cleaners or passengers, flight attendants, gate agents and other people were all involved before it made it's way to baggage claim and could be tracked. But it all worked out! Thank you so much! I've received it today and really appreciate everyone's time, effort and tracking ability!

Cassandra was amazing. I truly appreciate her.

It was a total pleasure speaking to a human being that actually answered the phone when I called CLT who then gave me two direct numbers (one each for airport and airline lost/found) where yet another human being answered the phone and promptly found my IPad, verified I owned it, and had it on its way back to me in Peoria -bam - just like that! Very Very pleased! TYVM!

Hello, You did Good job. Its good that you found my camera

Great service. Thank you.

great

This process is so effective and efficient. Thank you so much.

Got my stuff back, not a long wait. Guy in the front was nice and helped me out

Easy and painless process. Thank you!

Thank you for finding my PC so quickly and getting it shipped and back to me very quickly as well. I applaud the employees and process you have in place to help customers relocate items left behind. Again thank you.

great service

Delivery received. Thank you!!

Well done Holiday Inn — kiddo traveled to SacTo for a sporting event, stayed with the team and in a rush forgot a few electronic items - they’re in our way back to us less than 7 hours after we checked out. Many thanks!!

Left a pair of sunglasses in my rental Called Seattle Dollar Facility and a young man answered the phone,found my glasses and helped arrange for shipping so I could get them backExtremely happy with Dollar's employee who took the time to help meUse Dollar all the time, mainly because their prices are reasonable Now seeing the kindness of their employees, gives me another reason to give Dollar my business Thanks again.....:)

The lady who assisted me was so lovely. I appreciate how helpful she was. You are lucky to have such a friendly person working there.

Thanks so much, Lew

Thank you very much!! I’m so glad to get my lose phone!!

Excellent! I got everything! Thank you!

Thanks you so much. I got my iPad back.

Excellent service. Lost my debit card it was turned in. Agents for recovery were very helpful. Fairly fast service

I was quite impressed with the communication and efficiency.

Thank you for your immediate attention with searching for and locating my item. The service was impeccable and convenient and I did not not have to speak to a live person. Impressed with the digital service. Thanks again.

thank you! so glad you found the bag and that it was quick and easy to get it back , very relieved and appreciative. I don’t know why there are no seats for unticketed people at the new Amtrak concourse ?Thanks again !LC

Thank you so much for finding and returning my phone. Amazing service which I am telling everyone about.

Thank you for your excellent service.

Excellent service. It just needs to be advertised more by Celebrity Cruises. Perhaps as part of the after cruise survey. My backpack was left in a cab, so I never thought of contacting Celebrity to get it back. I was going to contact the airport instead since that's where I was dropped off and forgot the backpack.

What an uplifting experience. The lost and found department was so efficient. Dianna was extremely kind and helpful. I am so grateful to whoever turned in my ipad. My wife tried to give a tip, but it was not allowed, so I want to give a huge thank you to all involved.

I am elated someone turned the computer in and you were able to located and send it on. Thank you so much, lynn

MANY THANKS!!

I can not thank the list and found staff enough for going above and beyond to return my purse!! Thank you for your commitment and dedication I truly appreciate

Superb work by your office in finding my extremely valuable notebook and second book! I'm hugely grateful and am so impressed by your system of finding things! Thank you!

Outstanding! I didn't even realize I had lost my item by got an email inviting me to pick it up or have it sent to me. Nice work! The only thing better would have been to call me using my registered contact phone number from that flight.

My precious 5 year old daughter left her backpack with her favorites lovies that are as old as she is on the shuttle bus to the parking garage at the old airport after a long day of travel, so I immediately submitted a claim report with the NOLA airport. They got back to me within a day to let me know they had it and where to pick it up. Seeing her face when she realized she left them was gut wrenching to say they least and being essentially irreplaceable makes it even worse as a mom. I just picked up her bag from the lost and found and they were awesome! Thank you for your thoughtfulness and kindness in getting my baby’s bag and lovies back to her. I could never repay you!!

Appreciate the smooth, efficient service, from the web based pages, emails and personal phone call from the AA rep.

Thanks for your help..Good bless all You.

Lost Item have been received. Thank you very much for your great work!

Dear MTA staff and Mr Aiman Moustafa, It was my pleasure to receive such a surprise with the return of not one item but a whole purse full of items! I am impressed with the efficiency and speed w which it was followed up. I asked about who found it so I could thank them but I’m pretty sure that it was an MTA worker or transit police person who spotted it on the bench at Columbus Circle where I think I absentmindedly left it. In the past 2 years, I have met several helpful, friendly and supportive Transit personnel at my local station at 116th and Bway/ Columbia University. It makes all the difference to a daily long haul commuter like me. All the best to all of you. Julie M

Was very please and surprised my wallet was found and was easy to pick up

Reed at the customer service counter was fantastic!!!

So grateful for a professional, caring staff! Security department was amazing!! Gets a gold star in my book. Many thanks to the housekeeping staff who turned in my left-behind items. Could not be happier!!!

Excellent service.

Khalid was a pleasure to deal with regarding my lost and found claim. He was personable and accommodating, and really relieved a lot of stress I was having

Easy and pleasant CS security

Everyone was pleasant and efficient especially Naemm (incorrect spelling I’m sure)Thank you

You made my day! My week!! My whole vacation.!!! Thank you for finding my iPad and arranging to send it to me. It has a lot of irretrievable medical information on my precarious health and you saved me a lot of hassle. The man I spoke to was pleasant, professionaland helpful. I think only Aor Canada would do this.

Thank you for securing and returning a lost item. Tammy in Tampa International lost and found was a pleasure to work with locating my item. Her above and beyond and customer service was excellent and appreciated. Thank you Tammy.

Thanks so much in your work of identifying me as the owner of the Kindle Reader. I appreciate your, diligence, honesty and kindness! Yeah to AA!

I did not expect to get it back and was pleased with the communication and delivery!

Recovery and notification service is superb! I left an item at the economy parking train station before a flight. I filed a claim online and before my flight depart TPA, i received notification that it had been found. The pickup process at the Airport police station was secure and quick.

Very good and easy to use online system.Very slow on the shipping. Reported item lost and arranged for shipping on Wednesday March 2nd, not shipped until Sunday March 6th. Why the 4 day delay on shipping?

Just a wonderful experience with this service. I knew I left my iPad on the plane. Within 18 hours of submitting the claim, a United agent called me and had it shipped back to me.

The website and interaction with the team were first rate. Easy to understand and use the website. I was thrilled that you found my property and were able to send back to me. Now it is in the hands of FedEx! Thank again

Thank you so much for finding my CPAP machine!!

thank you for your kindness. i really appreciate it. i hope i will receive it soon.

Quick service! Very polite!

Diane was very helpful in allowing me to quickly recover my iPad!

Thank you so much for your prompt response!!!!

Anna was terrific in helping get our item headed back to us!!

Thank you so much for finding my phone. I assume it was one of your staff that found it and turned it in. I really appreciate the person that found it and turned it in. I would thank them from the bottom of my heart if I knew who they were. Thank you.

Easy to use and very helpful, had no trouble going through to get my wallet shipped back.

Never thought I would get my phone back.Superior service, thank you!!

Unbelievably amazing. painless

Thank You!!! 100 times over. Please if you know who personally returned it I would love to thank them

Thank you so much! I really appreciate it! Keep up the good works.

Thank you so very much for your help and expedience! Ricardo, thank you!

Thank you so much!! Oh God bless you and God bless Anna Wilson from Terminal 3 for helping me get my phone back. YOU ARE ALL THE BEST.

Received my Kindle back today. Thanks so much!! Great customer service!

Thank you!!!! Y'all went above and beyond

I am 90 years and make mistakes,lots of them. If my item gets here? I think you did a dandy job.

Quick, efficient and courteous. I didn’t think I would get my lost items back and within 36 hours I received a call saying my items had been turned in. Thank you

I was really impressed at the follow through and assistance given the piece that was lost. The lost and found team was fantastic!

Thank so very much .u guys r awesome.

Super help. Thank you so much for the quick response and assitance. As much as I appreciated working together, I hope we never have to work together again. ;-)

Thank you sooo much for finding my ID :) best service ever!!

Received . Thank you

I was very impressed. Everything was swift and professional.

Thank you, Thank you! My luggage arrived today. I appreciate your hard working staff. It's like Christmas.I also appreciate your updates on trying to find my luggage. I Love American Airlines. The staff on the plane were awesome, too. Again, Thank you and Merry Christmas! :)

Thank you we received the glasses and we appreciate it

I just received my ring in the mail today. THANK YOU SO MUCH! I can't begin to express how happy and grateful I am to be reunited with my ring. It's a miracle, really! God bless every angel whose hands my ring has passed through to be reunited with me. From the person who found it to the mailman who put it im my mailbox and everyone in between. It's a family heirloom with so much sentimental value. I was devastated when I realized I had forgotten it at the airport. I am so happy and grateful for all the honest people who took the time and trouble to send it back to me. Thank you so very much and I hope the goodness comes back to you all tenfold. God bless you all. Thank you!!

Thanks so much for getting my wife's phone back to us!

Excellent service. Thank you MTA.

I left my apple watch throughout the madness of sleeping in past check out time. I called the operator who put me in touch with an extremely patient and helpful woman Ms Eve. She kept me on the phone as she searched instead of the dreaded "i'll look and call you back". After she took down my information, it wasnt 5 minutes and she called me back not only once after i missed the call due to poor reception but a second time. She was polite, nice, and helpful throughout the entire process. Called me back to ask for preferred shipping. If i were to ever lose anything again this is how i would want the process to go and who i would like to speak to.

Very helpful personnel, top notch service thank you.

The process was far easier and more efficient than I ever expected it would be. The staff was responsive and helpful. I never in a million years thought I’d get my item back, and yet, in a day and a half, it was back in my possession. Thank you!!

I greatly appreciate all the help that I received in locating my lost bag. A big thank you to the officer that found it and returned it

Thank you so much for finding my laptop. Your service was fast and efficient. Communication was also effective.

You made me soooo happy!! Thank you, thank you!! My favorite coat will be back!!

So happy and relieved, you really have a slick system for handling lost items. Thank you!

GREAT. Thanks

Great job, thank you so much for find and save my lost things im gratefull with you

I just got my wallet back. Thank you for finding it and sending it back. FYI. 2 different staff members of American Airlines verified

Excellent service! Thank you so much for the fast attentive turn around of my lost items!

Thank you so much!

This service was " excellent, responsive

Thank you for finding my license so fast. It has been a pleasant experience.

Wonderful! Thank you

very good service Thank you very much

it was a great service The person that let me know my item was there did a great job I received it 2days early awesome job

Thank you so much for the quick response to my request. I received my item in the same week I returned home. Everyone was very polite and I can't thank you enough!!!

Thank you for all the help. We are very relieved and happy to have our lost item back :)

I am grateful to everyone who tracked down my passport! Are you able to provide details? Did TSA find it? Someone on my plane?Thanks for everything!Matthew G.

Thank you for finding and returning my necklace.

They were very prompt in getting back to me About my lost item.

Train 141 from Hartford to Philly, I left my iPad on the train in Philly. An employee in lost and found department, GHISLAIN Daniel, assisted me in finding the iPad in Washington DC. Please praise and extend my sincere gratitude, but once again. She went above and beyond and because of her actions, I will continue to ride Amtrak trains, thank you!

You guys were amazing. Iur entire stay was glorious and your staff handled the lost key episode light rockstars!!Rockstar!!! Thanks again for a time to remember

Fabulous news I get my vest I left returned to me. Such great service!! Thank you!

Thank you so much I received my hearing aids !! You people aré Awsome

Thank you so much for finding and sending my charger. Wonderful service!

Thank you so much !!! I received my hearing aids

Thank you for a wonderful effective service to the people served by the Tampa airport .

I was extremely pleased with the entire Lost and Found process. Moreover, all items lost were recovered intact. Thank you.

Package received. Thanks!!

Thank you for finding my wallet with entire contents inside including over 200.00 in cash. Where did you find it? 21672040.

got my wallet back in a very timely manner everything was in there wonderful thank you

Nice, thank you

I cannot even begin to thank you for locating my laptop And doing such an amazing job! This was such a big relief I was a bit woozy being that it was an overnight flight! I have never left something like this on a plane before! Thank you so much you guys are amazing!Eugenia

I received the ring with good condition ! Thank you!

Thank you so very much. The process was quick and easy

Thank you so much for having found my passport holder. My case was handled in record time and the follow-up and shipment was impressively quick. I am really grateful and want to thank you for your expedite service. Have a nice week!

Thanks so much for returning the items

I received my glucose monitor. Thank you for your help in getting it back to me.

Thank you very much for your help and honesty! Joe V.

Thank you so much for the simple process for returning cash I had left in my hotel room. I truly appreciate the honesty of the employee who turned in my envelope with cash.

You made my husband so happy that you found his glasses and shipped it to him! Thank you!!

Very impressed with speed thank you!!!!!!

Tracy was an incredibly help. Her thoughtful, compassionate approach made this ver easy. Thank you!

Thank you so much!! It was so easy to file a lost item report and I got it back in less than 12 hours. So easy and much appreciated.

Dianne (RSW) was very courteous and helpful in retrieving garment bag.

Thank you for finding my lost coat! It's great to know that our MSY is a friendly place.

Lost and FoundAwesome job! Thanks

Best service ever.

AmaZing service so helpful

Thank you

Wow I am truly shocked and grateful my items we submitted to the lost and found. I thought that I would never see again. They system was easy to submit a lost item. I wish I could thank the person that found my item ! This city still has great people !!!! Thank you mta

I appreciate the courtesy and professionalism of the Lost and Found Crew; true to the Hilton brand. Thank you for looking out for your guests.

Thank you TPA International Airport Lost and Found for my speedy recovery -)

I lost my backpack, filed a claim and got a notification almost immediately that it was found. Returned to the airport and to the lost and found. Item was returned quick and easy. Very organized service. 5 stars!

Thank you very much

Thank you so much for helping me get my toiletry and make up bag that I mistakenly left behind. I’m really impressed by this service and the promptness of your help. I’ll be sure to leave a good review for MGM Grand online as well. Thank you again

Just wonderful

Ines in lost and found was wonderful. She went above and beyond to help us!! Also Hector Cortes from the airline was very kind and contacted us about our items. Thank you.

I was so excited to receive my headphones. Just imagining how many people had to get involved in making this happened. I'd like to extend the most gratitude for everyone through this process. This word is a better place because of people like you. Thank you, United!

Thank you for finding my wallet. I appreciate the professionalism shown by your staff in the Miami lost and found.

I don't even know how to express my gratitude in a survey. I have never lost a wallet in my life , I never thought I would see that money again . And time off from work to redo license and cancel all credit cards . I am in total awe that officer Sanchez returned my wallet untouched and Mike at lost and found was incredibly helpful and made the experience more pleasurable than it was. And again for officer Sanchez to return it with cash ,license and everything untouched? He/she is an angel that I would like to thank and show my gratitude for his /her honesty

Everyone was super nice and super helpful! I thankful for the quick responses and professionalism!

I just wanted to thank everyone at the Tahiti Village as they were so very kind about returning my lost item.

Excelente!! Great job

Thanks for returning all of my items. They just arrived- safe and sound.

Thank you so much. Have a bless day.

Thank you so much!

Thank you very much. I received.

best experience ever you guys are so kind Thank you thank you

Thanks so much for your prompt attention to my claim! I received my list item in 2 days!! Awesome response!!

Very good service at Miami lost and found service point! Thanks for the two ladies 1st of February evening time. Professional and well organized :)

Wonderful friendly service

Everyone at the Hilton was awesome. The guys in Security were extremely helpful and responsive. Just have one concern. Why is it that my glasses and keys have still not been delivered? The label for USPS was made on 1/26. Can you let me know whe. I can expect o receive them please? Thank you. Earle

Thank you for finding my flannel. With this there should have also been a blue button down cotton sweater, hopefully you found that also!

Katie, The lady I talked with, was very helpful and kind. I really appreciated that.

Very quick response to our claim in a personal and friendly manner. Successful outcome. Thank you.

thanks tons. great experience

Friendly and helpful staff. Got my driver’s license back pretty quickly via USPS.

Great service, thank you

Thank you for your very prompt and professional handling of my lost item. This is one more example of how amazing and wonderful the Aria is, and contributes to our loyalty to the hotel over many years. THANK YOU!!

Great services at your lost and found office.Prompt, caring, accessible to meet travelers needs.Thank you so much for your support.Radhames Mercedes

Thanks, your service was great!!!

Hi Kristen,Thank you so much for caring enough to check for the gold earring I lost! I was Delighted when I received a phone call from you telling me that Mellie turned it in after cleaning our room. Special Thanks and a big heartfelt hug to her!!! I wanted to let you know that I found my black knit scull cap here at home, so it was never left behind during our stay at Fireside Inn...my mistake, sorry. Your staff was very pleasant and helpful during our 3 day stay in your hotel. Thank you So Much for Everything!!! ;Sincerely, Carolyn

I appreciate the help

Very helpful staff.. thank you!

Greetings this is Marcia Minor and I just had to stop and Say THANK YOU to Cassandra at the 704 ph

Thank you so much. You were very professional and timely. I appreciate all your help. Great job!

Neda was very helpful at the American Airlines lost and found. Thank you.

The individuals who received my item and contacted me were phenomenal. They were efficient, professional and extremely helpful. Thank you.

Excellent service. Thank you very much for helping me recover my lost item.

Great experience and customer service thanks for helping

Great job thanks so much.

I was stunned and thrilled to get word that my left-behind Kindle is being returned to me. Thank you so much!

THANK YOU so much for finding and shipping my documents. I am so appreciative of your service!

Thank you in advance for your prompt assistance with our misshape, looking forward to our next vacation in Vegas

My sincerest thanks for finding my tablet.

It was a great experience, thank you for getting it back to me so soon

Our item arrived on time!

Quick service and response …. Thanks for the help!!

Thank you for your fast service in locating my cell phone and giving me the information needed to get it back. I give you folks 3 stars for your expediate service. Again, Thank you...Don I.

I am so impressed with your response to our lost eReader. I never thought we'd see it again - what a great system to report and return items left on the plane. Well done and thanks!!

Thank you United for quickly locating and notifying me of my lost laptop. I realized it was missing late on 1/19 and I was notified of the item being found on 1/22/22 at which point they made it very easy to handle shipping to my address. Well Done

I very much appreciated the quick feedback i received regarding my lost item. The airline was able to locate it and keep it safe for me until pick up on my returning flight. Thank you so much.

So relieved how easy it was to get in touch with the Lost

Never thought I would see my iPad again. I am so grateful for your help. The lady who assisted me was phenomenal!

Thank you.

Finding my lost item and retrieving it was so much easier Than I thought it was going to be. Everyone was friendly and helpful. Thank you!!!

What a great process you have; very organized. We thought we would never see our kids’ iPad again after we left it at the gate. Thank you so much! :)

Thanks! I received my phone.Thanks for your wonderful service!JRomaguera

Thank you so much for returning my items we left in our room. So much appreciated!!!

To thank the lost

Nice service. Please explain to people on front desk. They seemed unaware. Also be nice to have a cheaper slower shipping option

Thank you very much this was such an amazing process for something I never thought I’d see again.

I never thought to get my watch back; It is not very expensive, but it is a great souvenir; I am Colombian and I live in Colombia; great service you have; God bless the United States of America.

Thank you very much for your efficiency and hardworking. I really appreciate it

I appreciate the team not giving up on this!

THANK YOU so much for returning to me what I've lost in the airplane. You are so AMAZING!!!

Thank you very much Carnival for everything you do!!! before, during the cruise and even after! You are the best! The Best Wishes to the Best Customer Service Team!

Thrilled with the RSW lost and found !! Thank you for returning my glasses so promptly!

Fantastic!!!! I left my favorite jacket at Beaches in Concourse B. The HMS Manager made a special trip and found it!!! Thank you all at RSW. And Reid in ther lost and found office as well. I am so happy!!!! Thank you again. Peter

Wry simple process. I was answered the next morning. Easy pick up! You were wonderful! Thank you very much!!!!

Superior service. The online process and communication was great. Item returned in less than 24 hours after submitting report. I’m impressed and completely relieved.

Very prompt and very courteous. I had left my iPad behind traveling and Lost and Found made it very easy for me to retrieve it, Thank you so much!

Great job on finding my item and shipping to me. The time frame everything was done in is commendable!! Thank you

The lady at Lost and Found at RSW yesterday was wonderful! Very kind and helpful and I got my coat back!

Great communication. I appreciate your prompt answer about my wallet I have lost. Awesome job.

Worked like a charm. Lost item was returned about 4 weeks later. Thank you.

THANK YOU....excellent service

The woman I spoke to was so friendly and helpful. I only hope thst everyone there can be as courteous as she was.

I am so impressed with this resort. Not only was it a fabulous resort in terms of staff, facilities, and amenities, not to mention cleanliness, but my puffer coat that I forgot was returned to me. That has never happened to me before. Thank you so much for finding it and returning it. I really appreciate it!

Aloha,Thank you so much for finding and returning my iPod! I appreciate the outstanding United service. Mahalo!!

Thanks for finding my Wallet ! Is there anyway someone could let me know where you found it ?

Received items! thank You!

Excellent service from United Lost and Found. They tried to contact me several times and when I provided the necessary information they were prompt with arranging for my lost article to be shipped back. The cost was reasonable.

Thanks for quick service

THANK YOU SO MUCH. I CAN'T THANK YOU ENOUGH!!!

Received garments great condition n thank You very much great Service

Very happy with the fast service.

Excellent services from AA lost

Packaging was great!! Thank You!

Ennyae was outstanding. Find I all of my things 7 items and helping me find the correct AA site that did not charge for finding lost items! She deserves a raise!!!

Thank you WestJet employee Laura for going above and beyond on Christmas Day to personally bring my iPad to lost and found and provide me with the phone number to call to recover my lost item.

Very impressed with updates and communication provided. Happy you found the item I left on the plane. Great service! 10 out of 10

I received my iPad today. Thanks

Very grateful to American Airlines for taking the time to contacting me about my list item.

Thank you so much for the time

My item has been delivered to my address.Thank you so much for all your effort.If possible I would like to know where it was found/

Excellent service. Great outcome. Efficient and quick. User-friendly. Thank you!

Prompt response and airport staff turned iPad into lost and found, thank you so much

Lost report ID 21367560I received my lost item today

Thank you so much for your service on finding the phone.

Impressive and efficient process! Our lost item was irreplaceable, so to know it's been found so quickly and on our way back to us is a huge blessing. Thank you!

Great and helpful service

This was incredible!!! So happy, this gives me faith in humanity again :)

Delighted that someone in the crew was able to find my cell phone and forward to Lost

I would like to recognize Tammy on her professionalism and understanding on working with me on getting my cell phone back to me. She was wonderful to work with and should be highly commended for such a fantastic attitude!!!Mark Mc.

The man who helped me at the lost and found in Penn Station was Very Courteous and Professional, I am very happy you have employees like him! Keep hiring people like this, he is a credit to the MTA.

Thank you SO MUCH for returning my kindle to me! I didn't think I would see it again, and I was impressed that not only was it found but returned with great packaging to protect it. Thanks again, Nancy

I received my package thank you!

my stay at your Lodge was great, the quality of servise awesome, the pool area clean the staff service at the pool made you feel safe, the room clean, it was a joy Mahalo

Great service, it took less than two hours to receive an email confirming the object was found.

Very Good service .Thanks

Thanks!!

Thanks for finding my wedding ring it means a lot to me ….25 years of marriage

I didn’t think the MTA would assist me in locating my granddaughter‘s cell phone. However, I am pleased to say that the telephone recovered and the system did work. Thank you all very, very much.

Great effort by MikeCouldn’t have been more helpful

Thank you very much for finding and returning my lost eyeglasses in a very impressive manner (found 12/29 - received in Maui 1/3 ). Also , I’d like to thank you for the treatment I received during my recent stay ( 12/14 - 12/21 ) . All Golden Nugget employees and representatives that I encountered dealt with me in a friendly , courteous , professional and helpful approach . I appreciate this and am looking forward to a future visit . Mahalo and aloha , Jim

Thank you so very much for the return of my watch!

Thank you so much for your incredible customer service!! I am so happy to get my belongings back.

Thank you very much for my wallet and my documents

Thank you Virgin Hotels for helping me find my lost item. Thank you Chargerback for making its return easy.

The lost and found process was very efficient. Thanks.

Thank you so much Jane!!

Thank you for finding an sending me my iPad that I lost at airport

I am so pleased that my husband’s belt was found and I was able to get it back for him. It says a lot of this Hotel. Thank you

Thank you so much for such a quick and efficient process! We had very little hope of recovering this item. Very appreciative!

Tank you for you excellent service

Thank you everyone for finding/returning my husbands phone. We still cannot believe it!

Thank you! I received the package today. I am so happy you found my jacket and blouse and mailed them to me. Great Grand Canyon service! Thanks, Sherry Mathieu

Thanks for your help in getting my luggage back to me. Good jobs, Guys!

Thank you for a perfect shipment of my goods!

Thank you so much for returning my phone. It arrived in great shape well package.

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They were amazing finding and getting my iPad back to me

Great service

Perfect thank you!

Omg! I can’t believe my jacket was held at the airport….Diane was my contact person. She was wonderful. Called me first thing this morning, left message my jacket was found. Great. Thank you so much

Everything was so simple to work through and the customer service was amazing!

Very good service

I would like to give a huge thanks to Asia in baggage who went above and beyond to get my computer back to me ! Please give that girl a raise !!

The lost and found workers were so nice and helpful. They found my daughters blanket And contacted me right away. Diane saved the day. Thank you so much.

Thank you United for great service and a quick response in finding my lost item!

Thank u so much. Just got delivery. Great job. Happy new year. Lisa

thank you for searching and finding my Apple Watch! Much appreciated!! BTW, great work on automating your lost and found... seems like a breeze to me!

Smooth, seamless operation. Thank you.

Wonderful service never expected to see my Kindle again but it was found within a matter of hours. The cleaning staff deserve the credit. Thank you.

Thank you USPS. You are the best

Wonderful service!

You guys rock. thank you do much

Thanks so much for helping me locate my lost item. Great job!!!

Thanx, received today 30 minute ago. God bless.

Excellent service Wonderful customer service

Excellent service in finding and returning my laptop. Very appreciated.

Amazing service. Above and beyond. Helped get our family right back on track and into vacation made.Many thanks from the Jarvises

I received my credit card in the mail today that I lost while staying at Big Cedar Lodge two weeks ago. Thank you guys for all you did to locate and return it to me. Excellent Service. MERRY CHRISTMAS!

Thanks to crowne plaza hotel for there service

Wow! It works! The item was found, reported and picked up in only a few days. Thanks to everyone involved.

I’m so grateful to the employees of the MTA 511, and Lost

I want to thank your staff for finding the clothing that I left in the hotel room! Thank you for your honesty and for your response and help in getting those clothes back to me! Merry Christmas Vonnie

Excellent and efficient. And friendly. Many thanks.

They found it!

Excellent service. Everyone was so helpful and kind! Thank you

You gays are amazing ! Thanks so much for the excellent work.!!

I really appreciate this process of getting lost items returned. This made a horrible situation for me so much better. Thank you Rose In the lost and found department, and everyone else who helped facilitate getting my wallet back to me.

This is pretty amazing. I had no hope of getting my Kindle back. I really can't believe you reached out to me. Amazing.

I very pleased with your service, will recommend to family and friends. Thanks

Thank you so much. It is extraordinary that my key pouch was recovered and retuned to me intact! Restores my faith in NYC,

Excellwnt customer service. Thank you so much for reuniting me with my mom's bag! Merry Christmas.

This was so efficient and helpful. Everyone was so nice and I retrieved my items quickly. Amazing, thank you so much.

I was impressed with the courtesy of the agents that contacted me and the fact that they went to through the process of ensuring my items were truly mine.

Very much on point and watchful. I appreciate the quickness that items are turned in and reports addressed

thank you so much for all the help everyone was so helpful

Really appreciate the effort to find my items.Thank You!

Ross and I believe the names man was “John” at 9-10:30PM on Thursday night helped me find my wallet. The whole time they were very helpful and called me right when they found it. I just want to say thank you Venetian hotel and staff for the help. I’m from North Dakota so it would have be a huge headache had I not found my wallet. Thank you guys so much.

Fantastic service! I never expected to get my item back but next day I was contacted and I just picked it upI’m very grateful Thank you very much.

I wanted to say a big thank you for locating my iPad. Have a wonderful upcoming holiday.Sean O'L.

Nadine at Shadow Ridge was super helpful and friendly. 10/10 for customer service which is a feat to achieve via text. She is an excellent representative of Marriott

very good service

Thank you for returning our forgotten items so quickly! We called on Sunday they said they send it Monday and it was here on Tuesday, just like they said. Thank you delta

I never dreamed I would see this tablet again. Thank you so very much for truly looking!

Thank you so much

Thank you for the efficient process

I spoke to a wonderful United Airlines employee Maury (based out of Miami) and she was so gracious enough to call me about the apple watch I lost on the plane. I was under the impression that I lost the watch at a hotel in Key West. She made my day and the process to get my watch shipped to me was so easy. She is an angel and made me believe that there is good in this world! I hope she and her family have a wonderful holiday!