Thank you for getting my lost kindle back to me in such an amazing timely manner. It is very much appreciated!
-Debbie K.
A passenger of American Airlines - 12/10/2019

A wonderful job y’all have done founding my phone I hit you back up when I receive it thanks
-Kenneth P.
A guest of Harrahs Resort Atlantic City - 12/10/2019

Not sure if my earlier reply was received but I wish to sincerely thank everyone involved in finding my lost tablet. Another good reason to cruise with Princess! Thank you.
-Neil N.
A passenger of Princess Cruise Lines Ltd - 12/10/2019

Thank you very much for your help with this. Highly appreciated
-guillermo M.
A passenger of United Airlines - 12/10/2019

Thank you for your prompt response.
-Tomiko M.
A guest of Hilton Hawaiian Village - 12/10/2019

Thank you so much for all your efforts in reuniting me with my laptop!!
-Heather N.
A passenger of American Airlines - 12/9/2019

Great app. They did a fantastic job!
-Alan
A passenger of Southwest Florida International Airport - 12/9/2019

Shuch a great job locating my lost CPAC machine. It was all my fault but chargerback came through and helped me find it. Fine job associates.
-Alan B.
A passenger of Southwest Florida International Airport - 12/9/2019

Thank you for being so helpful
-Sharon F.
A passenger of Royal Caribbean International - 12/9/2019

To American AirlinesThank you so much for returning my Neiman Marcus black Cashmere shawl forgotten on my flight of December 1st LAX to MIA . That is one of the reasons we love American Airlines ! Sincerely,Danielle B.-R.
-Danielle B.
A passenger of American Airlines - 12/9/2019

I'm happy it was found quickly .. very important information I needed . Thanks so much Hilton Grand vacations/chargeback . When received I'll give feed back
-Stacey K.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 12/8/2019

We didn't realize we had left anything behind...but we had looked all week for the pink cap. My wife got sick the 1st night there and was sick all vacation- she was off her game...it was nice surprise to hear from you and know this was taken care of so responsibly- thank you for this.
-Dennis M.
A guest of Ocean Enclave by Hilton Grand Vacations - 12/8/2019

Many thanks for finding my prescription glasses and sending them to me , Than you !!!
-Riki H.
A passenger of Air Canada - 12/8/2019

Sincere, Sincere thanks for contacting me re: my lost I-phone. This was misplaced Thanksgiving weekend either on the American Airlines plane or at the Philadelphia Airport. I sincerely appreciate your honesty, and promptness in this matter. Actions like this restores one's faith in humanity. Thank you again for this wonderful service.Grace S. G.
-Grace G.
A passenger of American Airlines - 12/7/2019

THANK YOU. THANK YOU!! United Airlines for finding my favorite jacket I left on my plane seat! I put in a claim and within 2 days you called to tell me it had been found! YAY! (It helped that I had my phone number on the inside label. Someone called my number before she knew I had put in a lost and found claim!) Way to go United!!
-laurie P.
A passenger of United Airlines - 12/7/2019

So far the service has been very good. If I get my phone back as quickly as this service has been, I will be very happy.
-Arthur R.
A passenger of United Airlines - 12/7/2019

Thank you very much for your prompt shipment of my lost article. It is very much appreciated.
-Judith M. T.
A guest of The Linq Hotel (Lost and Found Department) - 12/7/2019

I would like to thank and commend the nice lady who called me yesterday to doublecheck on my lost sunglass report. I failed to get her name and how she actually came to identify them as my glasses. I can only surmise that she saw that I lost a pair of prescription sunglasses and she had determined that the found pair were indeed prescription. Luckily, earlier I had contacted my optician to find the brand of my glasses and was able to properly indentify them as Dragons. Also, the shipment system you have is very handy. Thanks for having a great, diligent employee efficiently solving my dilemma. Jerry D.
-Jerry D.
A guest of Hilton Seattle Airport and Conference Center - 12/7/2019

I was so grateful someone turned my cell phone in and even more grateful United's "lost and found" tracked down my ownership. It just arrived this afternoon. I really, really missed it. :(Thank you so much!Clair K.
-Clair K.
A passenger of United Airlines - 12/6/2019

David thank you so much for your attention and quickly answer. We’re waiting for the luggage fedex told probably gonna be here next Tuesday.
-Mivair B.
A guest of The Kartrite Resort and Indoor Water Park - 12/6/2019

Thank you so very much for returning my iPad and in such pristine condition!!!!!!!
-Patricia B.
A passenger of American Airlines - 12/6/2019

Thank you so much for finding my kindle! I’m an avid reader and felt lost without it. Best Christmas present ever!
-Meghan P.
A passenger of American Airlines - 12/6/2019

Thank you for your prompt attention to my list claim file. I appreciate being updated and given options for return. Thank you again for finding my article
-Sherry B.
A passenger of Air Canada - 12/6/2019

This process was seamless and made a stressful situation way less stressful. Thanks so much!
-Danni S.
A passenger of American Airlines - 12/5/2019

Thank you! Phone left/lost at O'Hare airport on Thanksgiving. It was found and an employee promptly called my wife and explained how to retrieve it from United Airlines lost and found/Chargerback. It was delivered the following Thursday. It was such a relief to know the phone was found, in a safe place and eventually on the way back to us.
-Wilbur K.
A passenger of United Airlines - 12/5/2019

I just want to say thank you. The process wasn’t perfect but I appreciate that I was communicated with and a mistake was fixed with no questions asked.
-Jessica M.
A passenger of Air Canada - 12/5/2019

Wonderful customer service. Thank you so much Carol
-Sandy MOSCHETTI Y.
A passenger of United Airlines - 12/5/2019

Thank you so much for your rapid response to my filing of a lost ‘iPad ‘ report on Dec. 2, 2019!You found the item, notified me, and sent the item promptly after receiving the necessary payment for shipping costs. I received my iPad today, an hour ago....am so thankful for your efforts!!! Great job, American Airlines!!
-Robert S.
A passenger of American Airlines - 12/5/2019

Thank you very much for finding my phone and returning it to me. I truly appreciate it.
-Lourdes C.
A passenger of United Airlines - 12/5/2019

Great job, very efficient in finding my lost IPad. Online lost and found very easy to use.Thanks again for your help !!
-Guy M.
A passenger of American Airlines - 12/4/2019

Excellent service. Thank you.
-Brian L.
A passenger of American Airlines - 12/4/2019

Just a short note to thank both the American employees that were very helpful and gracious in contacting and helping me secure my carry on bag. Great employees! Thanks American Airlines!!
-Mary Jo D.
A passenger of American Airlines - 12/4/2019

thank you
-reiko I.
A guest of Hilton Hawaiian Village - 12/4/2019

Thank you so much for shipping my IPad. Can you please share that where was it found?
-Vinay G.
A passenger of United Airlines - 12/4/2019

Item located and shipped within 3 hours of online report, and at a very reasonable shipping cost. Eagerly awaiting its arrival. Thanks so much!
-Richard F.
A passenger of Amtrak - 12/3/2019

This was a flawless process!!!!
-Paige
A passenger of Amtrak - 12/3/2019

Amazing fast response and service. couldnt be happier!
-KENNETH WADE L.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 12/3/2019

Thanks for finding my IPad and returning it
-Joseph M.
A passenger of American Airlines - 12/3/2019

Thank you for returning my husband’s jacket! Much appreciated!
-Amel S.
A passenger of United Airlines - 12/3/2019

I just wanted to say thank you so much for not only finding my lost item, but also for keeping me updated on the status and getting it returned to me so quickly!
-Dawn J.
A guest of Hilton Hawaiian Village - 12/3/2019

Thanks Air Canada for finding my bag. Great service and communication. The tracing agent was so helpful
-Humam
A passenger of Air Canada - 12/3/2019

Yes - please thank Marty from Seattle's baggage and lost/found for giving me a call to recover my iPad. Big thanks...
-Daniel L.
A passenger of Amtrak - 12/2/2019

Thank you so much for diligence to keep your process going to find and return this item. This pad is expensive and very important for my work, so I am very thankful for your effort to find and send back to me. THANK YOU from a loyal American Airline customer who just became a stronger and grateful customer!
-Jon V.
A passenger of American Airlines - 12/2/2019

Thank you so much Junier for helping me get my phone back. Nice to have a nice cheerful and helpful person to work with!
-Becky O.
A guest of Renaissance Charlotte Suite - 12/2/2019

Thanks for returning my stuff
-Chris B.
A guest of Hilton Oakland Airport  - 12/2/2019

easy service!
-May L.
A passenger of United Airlines - 12/1/2019

I am immensely satisfied with the effort and speed of recieving my item that I left at your wonderful hotel. I cannot wait to come back again. Thank you!! Vince B.
-Vincent B.
A guest of Harrahs Resort Atlantic City - 12/1/2019

Thank You
-Serge B.
A guest of Wynn Las Vegas - 12/1/2019

I would like to thank you so much for your effort in the recovery of my item(s)
-Reginald W.
A passenger of Royal Caribbean International - 11/30/2019

This world is a better place because there is always people out there helping others. Someone is always trying to make this world a better place to live. I cannot thank you enough for your help! You are nothing less than a blessing from God!
-Mohammed
A passenger of Amtrak - 11/29/2019

Amazing service and fast response. Thank you!
-Rich S.
A guest of Mandalay Bay Delano Lost and Found Dept - 11/27/2019

Thank you so much, you are really amazing, a great service, Best Regards
-Raul P.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/27/2019

Much appreciated. Very efficient process that was a big relief to me. Happy Thanksgiving.
-Joseph S.
A passenger of American Airlines - 11/27/2019

Thanks for your rapid service, the iPad arrived safely home!
-Paul H.
A guest of Hilton Washington  - 11/27/2019

Shipment arrived! Hope you all have a wonderful Thanksgiving
-Sheila M.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/27/2019

Yay! I’m so excited to be reunited with my iPad!
-Lezlee W.
A passenger of American Airlines - 11/26/2019

We received the item. Thank you.
-Jerome A O.
A guest of Marriott’s Desert Springs Villas - 11/26/2019

Dear Sir/MadamWe had a great travel experience with United Airlines in October. Unfortunately on the flight from Newark to Fort Myers my son forgot his little toy bag on the plane. He was distraught. You can imagine his joy when he received a parcel today from UA/FedEx containing his little bag with all his card games and other little items. Thank you so much! We very much appreciate the efforts you have made to track it down. A big thank you to the team!Yours sincerely Christian K.
-Christian K.
A passenger of United Airlines - 11/26/2019

This service was great. It was easy to submit a report and I got regular updates on status. Thankfully, the item was found. The entire process was great.
-Paul H.
A passenger of Amtrak - 11/26/2019

Excellent service!
-Maya W.
A passenger of American Airlines - 11/26/2019

It took a month to find. However, I realize I did not discover it for more than 8 hours. Glad to find it.
-Elizabeth D.
A passenger of American Airlines - 11/26/2019

I would like to appreciate the excellent specialist and amazing person Anna P D C. I wish you, dear Anna, to be happy, healthy and receive back all your kindness you give to people. Happy Holidays to you and your family.
-Galina M.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/26/2019

Excellent service. So efficient!
-Karry T.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 11/26/2019

An amazing and efficient service! Thanks so much for locating my computer and getting it back to me fast!
-David A.
A passenger of Air Canada - 11/25/2019

I would like to say that I am very pleased to receive my rings back that my Mother had given me right before she passed away in July of this year. They mean the world to me and I can't believe that I over looked them while I was packing to leave the ship. The gentleman (which I can't remember his name) that attended to our room was the most kind and polite person that I have met in a very long time. I appreciate his honesty and turning in my rings that were left behind. There really are good honest people left in the world! Please let him know how much I appreciate him and may he get recognized for a job well done! Thanks
-Julie B.
A passenger of Royal Caribbean International - 11/25/2019

I received my CC thank you so much for the timely return.
-Cheryl J.
A guest of Mandalay Bay Delano Lost and Found Dept - 11/25/2019

Thank you for locating my lost item and returning it to me so promptly. Very much appreciated!
-Helen E.
A passenger of American Airlines - 11/25/2019

Thank you guys I really appreciate your help and service! My confidence to AA is flawless!
-OLEKSANDR K.
A passenger of American Airlines - 11/25/2019

Thank you for the great service.
-Shane H.
A passenger of American Airlines - 11/25/2019

Thank you for this service
-philip w S.
A guest of Paris Las Vegas - 11/24/2019

Thank you for this service. I received my travel journal and word search book today. I really appreciate it.
-Francene C.
A passenger of United Airlines - 11/23/2019

I never thought to get my item back, but it happened. Thanks to you !
-Doris W.
A passenger of American Airlines - 11/23/2019

Thank you so much for the return of my iPad! I never thought I would see it again! You have some fine folks working for you.
-Kim H.
A passenger of American Airlines - 11/22/2019

I was so relieved to be able to get my” left behind” slacks returned to me so easily! I appreciate the young lady that assisted me at the Holiday Inn Express in Strasburg, PA....she was so kind and helpful. Great service!!
-Deborah B.
A guest of Holiday Inn Express And Suites Lancaster East - Strasburg - 11/22/2019

Thank you for having a smooth process and for getting my iPad back to me. I appreciate that you have a good system and people willing to take the time to help me fix my mistake.
-Adam G.
A passenger of United Airlines - 11/22/2019

Thank you so much to Luce for her help! Much appreciated!!! Best, Abigail
-Abigail P.
A guest of Hilton Lexington Downtown - 11/22/2019

Thank you for your outstanding effort to return my bag. Excellent and professional staff.
-Charlie W.
A passenger of Amtrak - 11/22/2019

Thanks I received my suitcase on Monday
-Brenda Y.
A passenger of Royal Caribbean International - 11/22/2019

I was shocked
-Dr. Dave J.
A passenger of American Airlines - 11/22/2019

I am so thoroughly pleased and very surprised that you found my phone! It is great to know AA has such staff dedicated to customer service. Thank you, thank you, thank you!
-Sandra H R.
A passenger of American Airlines - 11/21/2019

AWESOME JOB!!
-Brent C.
A passenger of American Airlines - 11/21/2019

Christa in the Lost and Found dept at the Beau Rivage Hotel is wonderful. Best employee I've talk to in customer service in a long time. Refreshing!
-BRENDA MITCHELL M.
A guest of Beau Rivage Resort and Casino - 11/21/2019

Thank you for your excellent assistance!
-JUDITH M.
A passenger of Amtrak - 11/21/2019

Thank you so muchThis was a present to me from my now deceased mother . It has sentimental value and so is very important to me.
-Mary Ann G.
A guest of Yosemite Hospitality | Aramark L&F - 11/21/2019

Many thanks for speed of return and pleasant folks to deal with both in person and on phone.
-James R. S.
A passenger of American Airlines - 11/21/2019

I really want to THANK you!!! This was my work computer and I had so much information that couldn’t recover anywhere else! Congratulations for the great service and for helping me this quick! I was really worried I had lost it and you made my day! Thanks again!!
-Rocio M.
A passenger of American Airlines - 11/21/2019

Jacket arrived . Thank you
-Tom D.
A guest of Ocean Enclave by Hilton Grand Vacations - 11/21/2019

Well done. Thank you.
-Kenneth B.
A passenger of American Airlines - 11/21/2019

Thank you for recovering my Kindle and for making it easy to get it back.
-Edward B.
A passenger of United Airlines - 11/20/2019

Excellent treatment Great and amazing team in Chicago Congrats
-Jorge G.
A passenger of American Airlines - 11/20/2019

Thank you very much for the prompt attention and courtesies.
-Rich W.
A guest of WDW Swan and Dolphin Resort - 11/20/2019

Fast! Caring! Efficient! Appreciated!
-Carol B.
A guest of Hilton Grand Vacations at Seaworld - 11/20/2019

I want to thank Steve in mechanical who’s honesty is inspiring. If I can get him a message it would be nice. I never thought I’d see my iPad again. Thank you all for your help!
-Joseph L.
A passenger of Amtrak - 11/20/2019

You went above and beyond finding my phone, credit card, debit card, and license. Thank you so much! God Bless You
-Lisa Marie L.
A passenger of United Airlines - 11/19/2019

Super excited that my item was found so quickly and it was so easy to arrange shipping. Process was very painless. Thanks!
-Mitchel S.
A passenger of American Airlines - 11/19/2019

Thank you so much for finding my tablet and shipping it to me. I thought it was gone for good. Don't know who found it and took it to Lost and found. I appreciate it so much!!
-LINDA R.
A passenger of United Airlines - 11/19/2019

The expert efficiency of the employees who manage a system that has located and shipped my iPad is beyond description and my gratitude is immeasurable. I wish I could thank personally the employee who found my iPad in 14C on AC1536 and ensured its return. My appreciation is beyond words as that device holds pictures that are not replaceable. A definite reminder to transfer p[cs as well as not be so absent-minded when travelling. Thank you again. Pat
-PATRICIA R.
A passenger of Air Canada - 11/19/2019

Thank you so much. I realized my mistake as soon as I boarded my flight. This is a huge relief.Kelly
-Kelly S.
A passenger of American Airlines - 11/19/2019

Thanks so much for the return of my IPad I really appreciate having it back.
-Bernice T.
A passenger of Air Canada - 11/18/2019

thank you for going extra mile to locate and having my package returned
-Joe U.
A passenger of Air Canada - 11/18/2019

My IPad arrived today and all is good.Thank you very much.
-Bonnie G.
A guest of The Signature at MGM Grand Security L and F - 11/18/2019

This was a great service, easy to use and fast delivery!
-Laura R.
A guest of Hilton Anaheim - 11/18/2019

Your lost and found process is AWESOME! Easy, quick, and intuitive. Thank you!
-malcolm K.
A passenger of American Airlines - 11/18/2019

Notebook has just arrived punctually and intact at our office in Heidelberg, Germany.Communication as well as your efforts to localize and send the item in the most appropriate way were eccellent!Great Job of United Airlines!I'll recommend your Airline.Thanks very much!Best regards,Ulrich M.
-Ulrich M.
A passenger of United Airlines - 11/18/2019

Thanks for finding my lost luggage at a quick response
-Brenda young L.
A passenger of Royal Caribbean International - 11/17/2019

Thank you verry much. Great Job.
-Arjan
A guest of Westgate Resort and Casino Lost and Found Dept. - 11/17/2019

Thank you verry much !
-Pham
A passenger of United Airlines - 11/16/2019

Thank you for finding my phone and getting it back promptly. I appreciate your time and efforts to help me, Thank you, Nikki
-Nikki M.
A passenger of American Airlines - 11/16/2019

Great service. We appreciate the updates and quick responses. Super company. We can now allow FEDEX to do their shipping. Thank you.
-James J.
A passenger of United Airlines - 11/16/2019

Lost ipad was returned promptly, thanks so much for great speed of service...
-Colin H.
A passenger of American Airlines - 11/15/2019

Phenomenal job. Very low cost to retrieve my wallet. You did a fantastic job and I am completely satisfied with your service, this system and United - as I always am. Thank you.
-Matthew D.
A passenger of United Airlines - 11/15/2019

Amazing prompt service! Thank you!!!
-Steve H.
A guest of LUXOR Las Vegas - 11/15/2019

Thank you for locating my phone, it only took a few days to locate it.
-Nikki M.
A passenger of American Airlines - 11/15/2019

Thank you for your fast service of finding and returning my lost package.
-Mary M.
A passenger of Royal Caribbean International - 11/15/2019

Fabulous service!! Thank you so very much!!!
-Judy R.
A guest of MGM Grand - 11/15/2019

Just wanted to say Thank you for finding and returning my smart watch. This means the world to me that you went through all the trouble and had it shipped to me in a matter of days. Thank you!
-Shannon W.
A guest of Universal Orlando Resort - 11/14/2019

I am very pleased! Very prompt and delivered at no time. I am so happy I will get my favorite scarf back!
-Maricel O.
A guest of Westgate Resort and Casino Lost and Found Dept. - 11/14/2019

Thank you so much for the very professional treatment I received from Mary Ellen and her Golden Nugget security crew! They very patiently answered my questions about my lost item and relieved my mind they were all doing everything they could to return my lost item! I cant thank Mary Ellen enough! Especially when I received little black purse back in my possession. She and her team turned my cash into a cashiers' check of all of my cash! My item arrived within 1-2 days as promised. I was very pleased to have closure on this incident. I will never forget your very professional security team. Sincerely Valerie H.
-Valerie H.
A guest of Golden Nugget Las Vegas Security L&F - 11/14/2019

Thank you so much for promptly notifying me and sending my Keyes back. Great service.
-Julia L.
A guest of Mirage - 11/13/2019

Thank you
-Steven L.
A guest of Trump Hotel  - 11/13/2019

Thanks for recovering my lost Passport! You guys are terrific!
-JEFFERSON M.
A passenger of American Airlines - 11/12/2019

Got it. Good job!!
-Gerald R.
A passenger of Air Canada - 11/12/2019

Great system - I was able to enter information while Hotel was on the phone, they could see and use the information that I provided. It was very easy and efficient. I hope that I will not need this service in the future (no offense) but if I do, I am glad your service works so well.
-Scott T.
A guest of Harrahs and Harveys Lake Tahoe - 11/12/2019

Thank you for finding my Fit bit. I am very impressed with your responsiveness and service. I am a hospitality management professor and I will gladly share this incident with my classes as a great example of customer service. Great job!
-Mike N.
A passenger of American Airlines - 11/12/2019

Excellent service in returning the item that I left on the plan when I got off in Houston, TX.
-Frank H.
A passenger of United Airlines - 11/11/2019

Great service
-John D.
A guest of Don CeSar Hotel - 11/11/2019

Thank you for your help and support. This is first time we have had any trouble with Celebrity X and Royal Caribbean. Kevin has been great and we appreciate his support. Presume we will be informed when shipping process commences. Staff at port terminal were extremely helpful in searching for our luggage andspent 40 minutes helping to try to locate it. Chargerback are a great company Well done
-SYKES P.
A passenger of Celebrity Cruises - 11/11/2019

Great service, can’t thank you enough for finding and returning my iPad that I left in a plane.
-Kerry M.
A passenger of WestJet - 11/11/2019

Merci! Service efficace, rapide et apprécié.
-Marie C.
A passenger of Air Canada - 11/11/2019

Excellent customer service by Angela.Thanks so much.
-Edgard A Nunez, M.
A guest of Planet Hollywood Las Vegas - 11/11/2019

Very good service. Thank you!!!
-Ajay P.
A guest of Hilton Orlando Convention Ctr - 11/10/2019

I can’t think you and American Airlines eough for finding retrieving so quickly and efficiently my iPad which I left at my seat on the flight from JFK to SFO which landed at approximately 10 PM Sunday, November 3. Feel free to use my name and any promo you want regarding the fission C of your shirts
-Arlene H.
A passenger of American Airlines - 11/9/2019

Thank you for your quick response to finding my left behind items. I spoke with a security guard by phone Wednesday night who found the items, got my info, and sent the email to me to write up my left behind items. Your response in getting them back to me is terrific and I look forward to getting my package on Tuesday. Mahalo and Aloha!
-Theodora (Thea) G.
A guest of Marriott's Ko Olina Beach Club - 11/9/2019

Thank you for efficient return if my iPad. I am sooo appreciative of all your personnel.
-Nancy K.
A guest of Daytona Beach Regency | Diamond Resorts - 11/9/2019

Thank you so much!
-John M.
A passenger of United Airlines - 11/8/2019

Nora was very professional. Answered on the 1st ring. Followed up on a lost
-ruth L.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/8/2019

I signed up for this free lifeline smartphone (my first) and had it only a couple of weeks when I left it on the plane. Thanks So Much for connecting the phone with my contact info so that we can be reunited. I'd given up hope, even though most people told me that the go-to-guys who handle lost stuff like this are very good at what they do...and sure enough they were right. In my case, I think it was the bubble-wrap phone case that sealed the ID. Thanks again, and keep up the great work.
-Andrew S.
A passenger of United Airlines - 11/8/2019

Thank you so very much! Excellent service - I'm so appreciative! of this lost and found service
-Edward R.
A guest of MGM Grand - 11/8/2019

Great service.
-Asako H.
A passenger of United Airlines - 11/7/2019

Outstanding service from Harlene and her supervisor. they were vey nice to deal with in person , via teat and over the phone. AA's L
-jerry O.
A passenger of American Airlines - 11/7/2019

Best service EVER. Rafael Gomez was cool, calm and collected AND provided amazing customer service. He and the team could not have been more helpful and patient. If only we could experience this type of service all the time.
-Sharyn P.
A passenger of American Airlines - 11/7/2019

This was so easy and efficient. My trekking poles arrived when they were supposed to packed securely. Thank you!
-Daly S.
A guest of Ojai Valley Inn - 11/7/2019

Great service !My son left his tablet on the airplane coming from Germany to NY.And he got it back 10days later .Thank you so much !!!!
-Galya U.
A passenger of United Airlines - 11/7/2019

Thank you very much
-Nancy Jo C.
A guest of Town and Country Resort and Convention Center - 11/7/2019

Thank you so much for returning my e-reader. It is a long process but everyone at Carnival and lost and found were amazing. Thank you again!
-Tonya D M.
A passenger of Carnival Cruise Line - 11/6/2019

I appreciate the ease of the return prosess!
-Larry G.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/6/2019

Thank you so much to Tyler for A. Providing clear, fast, excellent customer service;
-Tanya S.
A guest of Renaissance Glendale Hotel and Spa - 11/6/2019

Thank you very much for your help in locating the laptop. Your promptness is very much appreciated!
-Carol G.
A passenger of American Airlines - 11/6/2019

Amazing service. Thank you so much for bringing my phone back.
-Farida H.
A passenger of United Airlines - 11/6/2019

Thank you for your update. I will inform you when I receive the item.
-Lourdes M.
A guest of Agua Caliente Casino Resort Spa - 11/5/2019

The process for notifying a lost item was clear and easy. The notices through the process were prompt and I had choices on how to get my laptop back to me in terms of shipping. The flight attendant also went out of her way to help. Thank you! Thank you for a good customer experience!
-Laurie T.
A passenger of American Airlines - 11/5/2019

I sincerely appreciate you taking your time and energy to retrieve my item.
-Tenzin L.
A passenger of Air Canada - 11/5/2019

Lisa at the Norfolk train station was a true angel. Despite having difficult dealings with Amtrak, she was so kind, understanding, and helpful. I cannot thank her enough for helping me get my luggage back.
-Margaret S.
A passenger of Amtrak - 11/5/2019

I very much appreciate the effort Ryan put forth to find my iPad. It left me with a good feeling about my stay, which was nice to begin with.
-Elizabeth E.
A guest of Four Points Wakefield Boston Hotel and Conference Center - 11/5/2019

Thank you very much for your help!
-Benjamin G.
A guest of Westgate Resort and Casino Lost and Found Dept. - 11/4/2019

Thank you so much to Mr. Taylor and the rest of the American Airline team for finding my laptop. I sincerely appreciate the honesty. There are still good people in this world, and because of your acts of kindness, I will pay it forward. Thank you all again. Happy holidays!
-Alexa L.
A passenger of American Airlines - 11/4/2019

Thanks to everyone who helped in getting my cell phone returned. The process was simply and can’t thank you enough for the quick response
-Joseph G.
A passenger of American Airlines - 11/4/2019

Thank you Four Seasons Security. The attention you gave to my lost item and the follow through was unparalleled. Your customer service separates you from the rest. Thank you!
-Addis G.
A guest of Four Seasons Hotel Las Vegas - 11/3/2019

The people on the phones are totally awesome. The last lady I spoke with was great and went the extra mile to identify and locate my lost luggage.
-James K T.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/3/2019

Noted with thanks.
-Peter Lik Man C.
A passenger of Air Canada - 11/2/2019

thank you very much for sending my phone on and I received it today Nov 1st having left it in Dallas on Oct 26th.. thank you ..EXCELLENT ATTENTION.. sorry for any inconvenience..
-michael yelverton B.
A passenger of American Airlines - 11/2/2019

Great service. Got my item back in the same condition I left it.
-Simon P.
A passenger of United Airlines - 11/2/2019

Thank you thank you thank you! Service on this flight was exceptional. The crew were courteous and accommodating. The aircraft was kept clean throughout. I’m proud to call Air Canada our national air carrier. I left my glasses on the plane and within 24 hours, they were found and are now on their way back to me. Much appreciated! Well done.
-Ivan J.
A passenger of Air Canada - 11/1/2019

Service was amazing. Thank you for all your help.
-Chuck R.
A passenger of American Airlines - 10/31/2019

Got my boots today. Thank you very much!! Process was smooth with no issues. And we really enjoyed our stay. Thanks again
-Jonathan B.
A guest of Rio All Suite Hotel and Casino - 10/31/2019

Appreciated the effort extended to find my misplaced sweatshirt at Amtrak Sanford Auto train. Kudos to these folks. My trip was terrific as well and I'll definitely plan to use Amtrak in future travels.
-Lea W.
A passenger of Amtrak - 10/31/2019

Thank you so much for helping me with my dilemma..I do appreciate taking time out to help me.. I really enjoyed my cruise..Yours truly Risa Hutson
-Risa H.
A passenger of Carnival Cruise Line - 10/31/2019

Thanks so much for returning my iPad. I really appreciate the care that was taken to turn it in, to determine who it belonged to, and to ship it to me. Thank you!!
-Michele N.
A passenger of American Airlines - 10/31/2019

Thank you so much for continuing to look for the item. I was pretty sure it would not be found. Thank you from the bottom of my heart. You have re-iterated to me that ‘the system works’! Thank you American Airlines!
-Moira A.
A passenger of American Airlines - 10/31/2019

Thank you very much for your prompt mailing of my left item at the Omni Parker House Hotel in Boston. I received the package yesterday.
-Donn G.
A guest of Omni Parker House - 10/31/2019

I didn’t get her name but a Flight attendant was extremely helpful with this process. Your entire staff was great. The most crucial part of this process was the speed at which it was resolved.
-Frederick C.
A passenger of American Airlines - 10/31/2019

Thank you! Great service!
-William L.
A guest of Royal Lahaina Resort - 10/31/2019

Thank you very much!
-David K.
A passenger of United Airlines - 10/31/2019

Excellent job in expediting my lost phonr and I pad! Thank you!
-Cheryl P.
A passenger of Hallmark Aviation - DFW Lost and Found - 10/30/2019

Mi laptop fue encontrada, agradezco el trabajo y la ayuda, estoy en espera de que venga.gracias!!
-Josue S.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 10/30/2019

I would like to say thank you for your time and effort to return my prescription glasses. I didn't give it much of a chance of them being returned, let alone in 3 days. I am very impressed and very thankful for your great work and dedication to your customers. Thank you again from one person who is happier today, because of you, after being distraught at the thought of losing my glasses. Thank You
-Robert F.
A guest of Carowinds - 10/30/2019

Lo espero en Bogotá, gracias
-CARLOS R.
A passenger of Hallmark Aviation - DFW Lost and Found - 10/29/2019

Thank you very much for providing this service. I received my lost items today from fedex and everything was recovered from my Royal Caribbean cruise. The professionalism of your company was amazing! Big thanks again from a very satisfied customer.
-Patty C.
A passenger of Royal Caribbean International - 10/29/2019

Am very grateful for Diane Scott and your department persistence and creativity in locating me. Had written off the rod for lost. Was despondent and now am jubilant!
-Byron K M.
A passenger of American Airlines - 10/29/2019

Because I am getting my lost phone back, I am VERY satisfied with the service I received from Larry - he was patient, polite, and showed Harrahs usually excellent customer service - thank you, THANK YOU, thank you !! :)
-Peggy M.
A guest of Harrahs Resort Atlantic City - 10/29/2019

United was so wonderful in contacting me that they found my lost coat and shipping the item to me the same day. I really thought my report would be caught in a "black hole" and I would hear back in a very long time or not at all. Thanks so much United. You made my day.
-jodi S.
A passenger of United Airlines - 10/29/2019

Awesome
-Gale l H.
A guest of Sanctuary Camelback Mountain Resort and Spa - 10/29/2019

I just wanted to say thank you to the United/chargerback team for finding and shipping my lost wallet back to me. I truly appreciate it and the fact that the process was so easy, made it even better. I realize many items probably go unfound, so I'm thankful that wasn't the case for me, but regardless, I found the process to be easy and communication with you to be straightforward. Thank you! Scott
-Scott B.
A passenger of United Airlines - 10/29/2019

Thank you so much for your fast and easy list and found process ! Also for the speedy shopping of my item!
-Rebecca S.
A guest of MGM Grand - 10/29/2019

Received Bose headphone !! Very efficient and staff at airport I spoke To and United 1k help line TERRIFIC thank you
-Michael N.
A passenger of United Airlines - 10/28/2019

Amazing help. Thank you so much for such a great service. Very appreciative of your help especially after coming back from a long journey.
-Janak P.
A passenger of United Airlines - 10/28/2019

Thank you VERY much for the prompt recovery and shipment of my lost wallet!
-Scott B.
A passenger of American Airlines - 10/28/2019

Thank you so so much for finding and returning my Kindle. Amazing customer service, I have been telling everyone how super impressed I am with carnival. Thank you again and hope to sail with you again next year. Awesome
-Colm D.
A passenger of Carnival Cruise Line - 10/27/2019

I have not yet received my item, but the process seems very efficient and professional
-Christian V.
A passenger of United Airlines - 10/26/2019

Lost and found works amazing, I am very happy to get my left 2 items super fast and for very reasonable price. Thank you!!
-Katelyn T.
A guest of Embassy Suites Napa Valley - 10/26/2019

THANK YOU THANK YOU THANK YOU!!!! You just saved my job!!
-Darren W.
A passenger of American Airlines - 10/25/2019

Thank you for the prompt service, it's much appreciated
-Thomas A.
A guest of Boulder Station - 10/25/2019

In today’s mail I received my clothes that I forgot in the room during my recent stay. Thanks!!!
-Tom V.
A guest of Downtown Grand Las Vegas - 10/25/2019

unbelievable coordination between all groups involved...the airlines should be very greatfull for your services..GREAT in REAL TIME you got it done...even FEdx called me and communicated...WOW you earn your money big time...thank you!!!
-lennart chip M.
A passenger of United Airlines - 10/24/2019

Your kind services are really appreciated Today I received your federal expense package. Thank you so much for your excellent service.
-Jung C.
A guest of Wynn Las Vegas - 10/24/2019

GREAT job...I am so appreciative of the quick response. Thank you!
-Bob H.
A passenger of American Airlines - 10/24/2019

Very good customer service,I know I worked every department of the Airlines in my 31 years and you guys are on the ball well done!!
-Bruce M.
A passenger of American Airlines - 10/24/2019

Thank you do much. You have the best process I have seen yet for reporting and recovering lost and found. Thsnk you Toy for your assistance, I will definitely be back at a later date. Loved the resort.
-Karen W.
A guest of The Historic Powhatan Resort - 10/24/2019

I was amazed at the fantastic customer service and the effectiveness of you Lost and Found tool. Thank you very much, rw
-Robert W.
A passenger of American Airlines - 10/24/2019

Thank you all so much! Outstanding job in find a very important item to me. Thank you!
-Matt
A guest of Great Wolf Lodge Kansas City KS - 10/23/2019

Thanks for your great efforts to secure and send me my lost iPhone! Deshawn Brown did an efficient and quick review and solution to my problem. I greatly appreciate your efforts! Alan L. P.
-Alan L. Plummer, M.
A passenger of City of New Orleans Taxicab and For Hire Vehicle Bureau - 10/23/2019

Your employee Nora was fantastic and extremely helpful. your system and process was excellent. Thank you very much. I thought I had lost a possession of extreme emotional important. the honesty and integrity was above expectation. Thank you
-James A.
A passenger of Hallmark Aviation - DFW Lost and Found - 10/23/2019

i received package thanks
-Reginaldo B.
A guest of Circus Circus Las Vegas - 10/23/2019

Thank you so much. This is a great relief.
-Mary B.
A passenger of Royal Caribbean International - 10/23/2019

As always with Hilton, excellent service. Thanks for your Help!
-Brian S.
A guest of Hilton Anaheim - 10/23/2019

Brilliant work! Thank you so much!
-Pauline P.
A passenger of American Airlines - 10/23/2019

Even before we checked in the housekeeping staff texted to welcome us to the hotel. I have stayed at many Embassy Suites, and have not seen the staff work so hard for customers.Great customer service from housekkeping when we noticed my son left his school ID in our room after we checked out. They were so thoughtful!
-Jo L. B.
A guest of Embassy Suites San Francisco Airport South - 10/23/2019

I really appreciate the immediate response and action plan to get my phone back to me ASAP. Thank you.
-Michael G.
A guest of PARK MGM Las Vegas - 10/23/2019

Thanks so much and a special thanks to the lady at Dulles office who gave me the right info for filing the report
-Carolyn A.
A passenger of United Airlines - 10/23/2019

Great thanks. I am a frequent flyer and over the years have left items on a plane and tried to recover them with no success. This time my wife filled out the report as I did not think it would yield any results. I was so surprised and thankful that it was found. Great work Air Canada and thank you so much. Don
-Donald B.
A passenger of Air Canada - 10/23/2019

Excellence!!! Thank you so much Greg for your assistance tonight getting my iPad back home, all of our grandchildren’s pictures are in it. You are awesome!!!
-Susan B.
A guest of Cosmopolitan of Las Vegas - 10/23/2019

very good service, thank you
-SCOTT G.
A passenger of United Airlines - 10/22/2019

Thank you for following up in a timely manner. The 1k baggage desk help was excellent! Thanks. Again.
-Doug A.
A passenger of United Airlines - 10/22/2019

Thank you for the quick response at finding my lost item
-William C.
A guest of Embassy Suites Kingston Plantation - 10/22/2019

This was such a great relief to know that I could feel the concern with a touch of technology...Thanks to all involved. Great customer service!
-Bonnie L G.
A passenger of American Airlines - 10/22/2019

you are wonderful
-Ali
A passenger of United Airlines - 10/22/2019

I received the package within two days. Thank you!
-Sarah C.
A guest of Comfort Suites Waco Baylor North - 10/21/2019

I just want to thank the staff of Air Canada for being very professional as it concerned the recovery of an iPad I left on the plane. They identified the iPad and got back to me first thing the next morning. Thank you again.
-Thomas T.
A passenger of Air Canada - 10/21/2019

Thank you!
-Patricia F.
A passenger of United Airlines - 10/21/2019

Thank you so much for the return of my charger. It is greatly appreciated!
-Carol B.
A guest of Stoneridge Resort - 10/21/2019

Thanks! Do impressed to have my list item tracked and returned do efficiently. Much appreciated! Yeah Air Canada and FedEx
-Blaine and Laura F.
A passenger of Air Canada - 10/21/2019

A big thank you for finding and returning my Lenovo tablet. Looking forward to having it on Monday.
-Andrew F.
A passenger of United Airlines - 10/20/2019

Thank you so much! I appreciate all your help in getting my valuable things back!
-Naira T.
A passenger of Carnival Cruise Line - 10/20/2019

Recieved Thanks for the good job
-Swift
A passenger of United Airlines - 10/20/2019

Wonderful, responsive service! Thank you so much for finding my list item
-Katie G.
A passenger of American Airlines - 10/19/2019

Thank you so much for all the help on finding my item. You guys were great!!!!
-Fara
A guest of Hershey Park - 10/19/2019

Thank you for making the recovery of my keys a most painless and professional process. I am very grateful for your help.
-Shari N.
A guest of Waldorf Astoria Arizona Biltmore Resort - 10/19/2019

Thank you very much! I received my item I left by accident in the hotel room!Jean A.
-Jean A.
A guest of Yellowstone National Park Lodges - 10/19/2019

This was such an easy process and not as expensive as I thought it might be. Thank you!
-Debbie K.
A passenger of United Airlines - 10/19/2019

Great experience
-Minh C.
A guest of SoJo Spa Club - 10/18/2019

Wow, what service! I received it the next day!Thank YOU
-Doug K.
A guest of Best Western Royal Sun - 10/18/2019

Thanks for the return of my property.
-MICHAEL P.
A passenger of American Airlines - 10/18/2019

thank you so much your services is excellent
-hany N.
A passenger of Air Canada - 10/18/2019

Thank you, your customer service and crew are fantastic. I appreciate the efforts of the flight crew, terminal team, and the company. -- Mark H.
-Mark H.
A passenger of American Airlines - 10/18/2019

My lost ipad arrived in perfect condition. Thank you very much!
-Beth T.
A passenger of American Airlines - 10/17/2019

Dear Represantative, I would like to say my appreciate for your very good service to find and sending us back our lost item which we lost in Air Canada flight... You made my daughter so pleased. Thank you for your help and great customer service of "Lost and found department" and "Chargerback". We're ones more happy with our good decision to choose Air Canada for our safely flight! Best Regards.
-Evrim U. D.
A passenger of Air Canada - 10/17/2019

I greatly appreciate your assistance, The representatives from American Airlines with whom I have spoken as I dealt with this situation have provided outstanding service and support. I am impressed with their thoughtfulness of my behalf and grateful for it. And I am so grateful to the "good Samaritan" who turned in this wallet. Thank you for this update.
-Patricia Whalen, R.
A passenger of American Airlines - 10/17/2019

glad you found my pc. Fedex was a good price too!
-Jim S.
A passenger of United Airlines - 10/17/2019

Kudos to all for your quick response!! Thanks for your help and quick response to my request. Much appreciated. Again, thanks to all !!
-Shirley W.
A guest of Harrahs Resort Atlantic City - 10/17/2019

I left my IPad behind on a flight and was sure that it was long gone but I filed a report anyway. Within 48 hours of losing it and filing the claim, I received feedback and a confirmation of its shipment back to me! I am grateful and thoroughly impressed at the expeditious turnaround and feedback provided- customer service at its finest! Thank you kindly!
-Ashley
A passenger of American Airlines - 10/17/2019

Joan Lyman is an employee who deserves special praise for doing her job well so that it reflects well on her and AA. She was able to return my misplaced phone. She demonstrated creative persistence to get her job done and resulted in a successful conclusion. She was very courteous when dealing with me. Thank you
-John M.
A passenger of American Airlines - 10/17/2019

Thank you so much !!
-Jesse J.
A passenger of United Airlines - 10/16/2019

I was beside myself with joy when I received a call from Air Canada to tell me that they had found my lost items. I thought it was lost forever!Nothing but great things to say about Air Canada
-Alberto De O.
A passenger of Air Canada - 10/16/2019

Thanks- so far this service has been really great and easy.s
-Wayne G.
A passenger of United Airlines - 10/16/2019

THANK YOU!!!
-Jeanie P.
A passenger of Carnival Cruise Line - 10/16/2019

I received my lost item yesterday. Thank you so much for returning it!
-Duff B.
A passenger of United Airlines - 10/16/2019

They were very quick and helpful with locating my lost bag and sending it overnight
-Logan R.
A guest of Hilton Los Angeles Universal City - 10/16/2019

I lost my ID card and it was retrieved and sent back to me in two weeks. Thank you!
-Bonnie H.
A passenger of American Airlines - 10/15/2019

I am amazed that this was found! I had forgotten about it, so this is like Christmas! It was delivered earlier this morning! Thank you.
-Brenda K.
A passenger of American Airlines - 10/15/2019

I cannot believe I received my lost ipad back. My compliments to your staff. I don't fly United very often, but if this is any indication of your service, you can bet I will fly with you again.Much appreciated.Allan
-ALLAN J R.
A passenger of United Airlines - 10/15/2019

Very fast response and excellent service! Thank you!
-Terry T.
A guest of Hilton San Francisco  - 10/15/2019

Hello - great experience! Return of lost items was handled with expedience and efficiency.
-Asha R.
A passenger of Amtrak - 10/15/2019

Package and contents received all in order. Thank your very much for your excellent services Much appreciated
-Simon Alexander H.
A passenger of Air Canada - 10/15/2019

Tamara at the PHL Lost ad Found was great! She had to make repeated calls and leave two voice messages before getting me. THANKS SO MUCH for the great effort! I am awaiting its arrival in the next couple of days.
-Elizabeth M B.
A passenger of American Airlines - 10/15/2019

Thank you thank you thank you. I couldn’t be happier
-Miss Marne M B.
A passenger of American Airlines - 10/14/2019

Thank you very much for your assistance. I'm very happy I received my items back!
-Esther M.
A passenger of American Airlines - 10/14/2019

I would like to say thank you very much your care for your customer is excellent thank you again
-Zuhier A.
A guest of Hampton Inn/Homewood Suites - Chicago West Loop - 10/14/2019

Thank you for arranging this. I’ll let you know when I receive it.
-Karen Nagel P.
A guest of Brown Palace Hotel and Spa and Holiday Inn Express Complex - 10/14/2019

Than you so much for service above
-Margaret M T.
A guest of The Signature at MGM Grand Security L and F - 10/13/2019

Received my lost jewelry bag. Thank you thank you thank you for being so friendly and helpful.
-Jennifer
A guest of New York New York - 10/13/2019

Thank you so much for finding
-Nancy A.
A passenger of Air Canada - 10/13/2019

Thank you
-Vicky C.
A passenger of Air Canada - 10/13/2019

I have still not received my ipad. What happened to it? You shipped it to me a week ago...
-Gail C.
A passenger of United Airlines - 10/13/2019

I'd like to thank the Lost
-Jamila A.
A passenger of American Airlines - 10/12/2019

You are the epitome of professionalism and efficiency. Thank you for that...it is unusual in air travel today.
-Jeanne K.
A passenger of Air Canada - 10/12/2019

I am thrilled to get my sunglasses back in a few days. I have vision issues with one eye and those glasses are awesome. Thanks for everyone's help. Maureen
-Maureen C.
A passenger of WestJet - 10/12/2019

This experience was positively astounding. Wow
-Jack H.
A passenger of American Airlines - 10/11/2019

This is a great service. Thank you!
-Herbert I.
A passenger of United Airlines - 10/11/2019

Wow! This restored my faith in the goodness of people - and in your lost
-Clara K. F.
A passenger of Hawaiian Airlines Account - 10/11/2019

Ya'll give an excellent job!!! I had lost 4 items total and I got all of them back. I did not expect that. It did take almost 2 weeks and someone with Spinnaker lead me to believe I would get them back much sooner. I was so happy! I am sure you get a lot of lost and found stuff so thank you so very, very much for returning all my clothing!!!!!!!!!! One piece had a lot of sentimental value to it.
-Barbara A.
A guest of Spinnaker Resorts Hilton Head - 10/11/2019

Thanks a lot. Very efficient procedure.
-Haydee B.
A passenger of American Airlines - 10/11/2019

Thank you so much for your diligent efforts to locate my items. Very much appreciated.
-Maria C.
A passenger of Princess Cruise Lines Ltd - 10/10/2019

This is great. Thank you for the quick turnaround!
-Kristine W.
A passenger of American Airlines - 10/10/2019

I received my items. Thank you so much for your prompt attention to this matter.
-Diane R.
A guest of Westgate Myrtle Beach Oceanfront - 10/10/2019

Great service, convenient and quick.
-Franklin R.
A guest of WDW Swan and Dolphin Resort - 10/10/2019

Great system, very easy to use and follow step by step. Great job!!
-karl
A guest of The Cromwell Las Vegas - 10/10/2019

Thanks i have recived my suitcase .thanks again.
-James K.
A passenger of Amtrak - 10/10/2019

Thank you!!! I was really beginning to worry that someone walked off with it. The instructions to ship were really easy to use
-Joseph Michael M.
A passenger of United Airlines - 10/10/2019

I was worried that I’d never see my IPad again but you guys have a great system for organizing and returning items. Great work! Thank you
-Douglas
A passenger of American Airlines - 10/10/2019

I think the cruse line is the greatest they keep in touch with me about my lost item and when it was found they contacted me at once thank you .
-Daniel James C.
A passenger of Carnival Cruise Line - 10/10/2019

Thank you very much. My first time flying American Airline and found the entire experience to be a good one. I was very happy until I got home and found my wallet to be missing. From then on until it was reported found this entire process has been outstanding. Thanks again and please thank everyone involved. Take care
-Liz W.
A passenger of American Airlines - 10/10/2019

I have to admit that I was skeptic at first about the effectiveness of this service. It did work. I reported my lost item, and it was returned very quickly and in excellent order. This is an excellent service. Thank you.
-Claude T.
A passenger of Air Canada - 10/10/2019

Thank you so very much for superb service in helping me find my lost item!
-Steven W.
A passenger of American Airlines - 10/10/2019

I’m very impressed with the service I received in order to locate my iPad. THANK YOU so much - your service was appreciated !
-Colette C.
A passenger of WestJet - 10/10/2019

Thank you very much for retrieving my item and the quick dispatch response.
-Craig H.
A passenger of Air Canada - 10/10/2019

Thank you for your prompt service! Much appreciation.
-Karen T.
A guest of Holiday Inn Express Gatlinburg Downtown - 10/9/2019

You “guys” are the best! You have super customer service:-)). You treated me like a queen all week and now my husband will be very glad to get back his items!! Thanks for everything!! Your friend, Sandi, Room 119
-Sandi K.
A guest of Comfort Suites Springfield OR - 10/8/2019

Your housekeeping department are awesome Thank You so much for locating my lost items
-Kim L.
A guest of Marriott's Summit Watch - 10/8/2019

Thank you for finding my phone. This is amazing! The phone is not as valuable as my photos and memories. Kudos to you and your company!
-Noemie C.
A passenger of Princess Cruise Lines Ltd - 10/8/2019

This has been an amazing experience, how effective United was in finding and sending back our lost item. We are VERY grateful.
-David L.
A passenger of United Airlines - 10/8/2019

I can’t believe you found my kindle! I’m so happy and grateful! Thank you so much
-Renay H.
A passenger of American Airlines - 10/8/2019

Many Thanks, excellent service!!!
-ELIAS ABRAHAM S.
A passenger of Celebrity Cruises - 10/8/2019

Catherine was extremely helpful!!! She reached out to my daughter school, since she lost her book from school library and her favorite hand made back pack. Thanks you so much for your help!!!! My 8 years old daughter is going to be so excited to see her back and book . Thanks again, your help is very much appreciated . Niki
-Niki F.
A passenger of United Airlines - 10/8/2019

Thank you so much for reuniting me with my lost kindle. Thank you and a job done really well!!!
-Judy I.
A passenger of American Airlines - 10/8/2019

The prompt attention to my request is gratifying. Thanks for your professionalism and superior customer service.
-Jeff B.
A passenger of American Airlines - 10/8/2019

thank you for your efficiency and looking forward to being reunited with my items..
-margaret O.
A passenger of Amtrak - 10/8/2019

Very impressed by the people who found are coats and returned them. Thank-you very much.
-Patricia R.
A passenger of Amtrak - 10/8/2019

Good job thanks for the prompt response!!
-Kenneth H.
A passenger of American Airlines - 10/8/2019

THANK YOU!!!!!
-Steve L.
A passenger of American Airlines - 10/8/2019

Thank you for the speedy service!
-Eydie D.
A guest of Fairmont San Jose - 10/8/2019

Thanks for your help. You provide a service that I wish was around earlier in my travels.
-Daniel
A guest of Hampton Inn North - Anderson - 10/7/2019

I very happy with the speed and efficiency of the lost and found service.
-Andrew S.
A passenger of American Airlines - 10/7/2019

1. I cannot believe you found my laptop and I look forward to getting 2. The initial agent that helped me went above and beyond trying to help me.
-Dale P.
A passenger of American Airlines - 10/7/2019

Much appreciated. Thank you.
-John K. T.
A passenger of American Airlines - 10/7/2019

I am completely overwhelmed with this return as I lost it 3 months ago. the easy thing would have been to throw it out. The right thing was the effort to find the owner. This is another reason I fly United exclusively if at all possible. Manny thanks!!!
-chris F.
A passenger of United Airlines - 10/7/2019

Thank you so much to Julius, hoping that's how your name is spelled. You are very professional and kind.
-Karen S.
A guest of Golden Nugget Las Vegas Security L&F - 10/6/2019

I could not be more thankful for you efforts returning my very important red leather bag... it has my passport in it. I have been missing it a few days. I really appreciate your efforts returning it to me. Thank you very much! I will continue to fly United Airlines!!!
-Dana F.
A passenger of United Airlines - 10/6/2019

Thank you for your help
-Elizabeth A.
A guest of Hilton Irvine Orange County Airport SNAOC - 10/5/2019

Excellent service from UAL to locate the item, provide information, and a flawless on time delivery…...
-German R.
A passenger of United Airlines - 10/5/2019

Came on time as promised. Very efficient!
-Barbara D.
A passenger of United Airlines - 10/4/2019

Your lost Report ID: 14597816I would like to thank the ladies I spoke to in lost baggage for their friendly, polite, and very professional service in their help in finding my kindle; which I had left on the plane.A great relief and a pleasant experience. Thank you.
-Michael M.
A passenger of United Airlines - 10/4/2019

Thank you for your quick responses and communication. Awesome job !!!!!!
-Gary S.
A passenger of Hallmark Aviation - DFW Lost and Found - 10/4/2019

My wallet has been returned! I am so thankful for the effort that was put in ti retrieve it. Thanks again
-Paul G.
A passenger of United Airlines - 10/4/2019

Thank you to American Airlines in Charlotte for the safe return of my iPad. I appreciate the efforts of everyone involved.Thanks again,George Cummings
-George C.
A passenger of American Airlines - 10/4/2019

Thanks so much for your fast service! You were so helpful!!
-Candace S.
A passenger of American Airlines - 10/3/2019

My CPAP machine was found and returned! Thank you, sincerely, for all your efforts. I think the representative's name was Kathy(?). She went above and beyond. I thought my machine was truly lost for good. I can't tell you how your exceptional services lifted my spirits. Thanks again!
-Dan G.
A passenger of Southwest Florida International Airport - 10/3/2019

It was a pleasure to deal with this department at the airport. The personal I dealt with were extremely professional and accommodating.
-Jo L.
A passenger of Louis Armstrong New Orleans International Airport - 10/3/2019

Thank you so very much for turning in my lost item to all those involved in the process of returning to me.My faith in people doing the right thing has been renewed.
-Robert B.
A passenger of Allegiant Travel - 10/2/2019

Thank you so much!!!! I really thought I would never see it again! I am amazed!
-Kathy S.
A passenger of Air Canada - 10/2/2019

Thank you so much! I’m so impressed with how quickly my item was returned, the contact along the way, and how carefully it was packed. I couldn’t have asked for more.
-Julie S.
A passenger of American Airlines - 10/2/2019

Thank you for returning our missing iPad. Restores faith in mankind that someone turned it in. Thank you Amtrak.
-Ronald C R.
A passenger of Amtrak - 10/2/2019

I want to thank you so much for locating my iPad! I really never expected to see it again. Great job! God bless and thank you again!
-Sherry F.
A passenger of American Airlines - 10/2/2019

I am okay with this service thank you
-Roy K.
A passenger of Hawaiian Airlines Account - 10/2/2019

Thank you so much Mr james.I am really appriciated!
-Ryosuke K.
A guest of Hilton Orlando Convention Ctr - 10/2/2019

Thank you, Marty! I received my shirt in excellent condition and quite quickly. Everyone was kind and helpful! Thank you all!
-Leah Q.
A passenger of Amtrak - 10/1/2019

You guys were awesome in recovering my item so quickly and shipping it. This is stellar service.
-Janarthanan K.
A guest of JAY PEAK RESORT INC - 10/1/2019

Thanks so much.
-Luis Bienvenido G.
A passenger of United Airlines - 10/1/2019

Thanks a million
-David H.
A passenger of American Airlines - 10/1/2019

Thank you for your fast and easy service. My Ipad has arrived and was in the same perfect condition. Thank you American Airlines.
-crystal W.
A passenger of American Airlines - 10/1/2019

Thankyou
-Carlisle
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 10/1/2019

I can't think United Airlines enough for searching for and finding my Kindle eBook!! I left the ebook on a United Airlines flight on 9/23. I t was found on 9/24 and returned to me on 9/28. What great service. United Airlines in my new go-to airlines!! Thank you so much!!!!
-Dennis B.
A passenger of United Airlines - 10/1/2019

sort of unbelievable that UA actually found and is returning my lost item!!!!!
-Barbara
A passenger of United Airlines - 9/30/2019

Thank you so much for taking care of this so quickly! My only wish is that you responded to the lost and found phone number to reassure me that the claim has been received! Thank you again for shipping it back so quickly I am looking forward to receiving my items
-Melissa L.
A passenger of American Airlines - 9/30/2019

Locate my package very quickly within hours and shipped the next day. Great service.
-Michael E.
A passenger of American Airlines - 9/30/2019

I truly appreciate the honesty and integrity of the American employees that found my items and turned them into lost and found. I also appreciate the consistency and expeditious follow-through of the Phoenix American representative that stayed in contact with and follow-up. Thank you to all that was involved in locating my items.
-Shannon T.
A passenger of American Airlines - 9/30/2019

I am amazed! I had not even realized that I had lost my coat when I heard from AA. Kudos, kudos and kudos to you all!
-jorge S.
A passenger of American Airlines - 9/29/2019

I would like to thank John from security team for helping me find my lost wallet and shipping it to my address. Really appreciate his quick response. Thank you!!
-Anmol B.
A guest of Great Wolf Lodge Grand Mound WA - 9/29/2019

Thanks for all the help. Got my keys back!!
-Clifton S.
A guest of Tropicana Evansville - 9/29/2019

Thanks very much for all concerned to have all our belongings returned to us intact.It was handled very professionally from the beginning and a big thanks to the Security staff of the Hotel.Thanks again for a job well done.
-Rajendra K.
A guest of Sahara Las Vegas - 9/29/2019

Very easy process. Thank you.
-Sarah Z.
A guest of Hilton Hawaiian Village - 9/29/2019

Really admire the efficiency and detail oriented customer service, in finding my camera forgotten on the plane.
-Joe B.V. J.
A passenger of Air Canada - 9/29/2019

I received my item yesterday - thank you. And thankyou so much for the daily updates on finding and sending my lost item!
-Mike S.
A passenger of United Airlines - 9/27/2019

I am so grateful and surprised that my laptop was found. Also, I am completely satisfied with Chargeback service and the easy, user friendly ability to pay for return of the item.
-Donald E P.
A passenger of Carnival Cruise Line - 9/27/2019

Thank you so much. I nearly fell out of chair we I received your email today. I compliment you on a job well done
-William
A passenger of American Airlines - 9/27/2019

Thanks so mutch, I never thought I'd get back my silver dollar that I had carried for over 40 years.. Thank you
-Jim J.
A passenger of Akal KCI Security - 9/27/2019

Merci pour l'envoi des objets perdus 14xxxxx5. Je tiens à préciser comme dans la description qu'il s'agit de mon téléphone cellulaie avec un étui de couleur rose ET D'UN CABLE GRIS METALLIQUE, D'UNE PRISE FRANCAISE BLANCHE et D'UN ADAPTATEUR. NOIR. Merci de bien me renvoyer l'ensemble des objets perdus qui ont été retrouvés. Cordialement, Sylviane V.
-vincent
A passenger of Air Canada - 9/27/2019

Wonderful service ! Thanks for your efforts and good service !
-Gerald C.
A passenger of Carnival Cruise Line - 9/27/2019

I received my wallet back and want to thank you for making this happen! This is great service. I’ll be flying AA again :).
-Ruud E.
A passenger of American Airlines - 9/27/2019

We received the ring today and we want to thank everyone for their efforts.
-GARY VAN W.
A guest of Marriott's Maui Ocean Club - 9/27/2019

Excellent and efficient service.i am truly grateful
-Nicholas k B.
A passenger of American Airlines - 9/26/2019

Arrived when said it would, tracking worked well.
-Michael D.
A passenger of Holland America Line - 9/26/2019

Excellent, efficient service. Very pleased my missing item was found and looking forward to it's return to me in the UK
-Sue N.
A guest of JAY PEAK RESORT INC - 9/26/2019

To this point, service has been excellent! My lost item has been recovered and is already been shipped. Thank you for your prompt and efficient response.
-Bernard B.
A passenger of Hawaiian Airlines Account - 9/26/2019

Very good service
-Camila J.
A guest of PARK MGM Las Vegas - 9/26/2019

Thank you for contacting me.I look forward to receiving the package.
-Aimi I.
A passenger of United Airlines - 9/25/2019

Thank you for this service. And thanks for finding my wallet!
-Bergann H.
A guest of Yosemite Hospitality | Aramark L&F - 9/25/2019

Fantastic service in finding, reporting and returning my lost item...thank you
-Colin B.
A passenger of Amtrak - 9/25/2019

Terrific job on getting my items back to me!! Thanks SO much!
-Patricia A.
A guest of Doubletree by Hilton Bloomington Minneapolis South - 9/25/2019

I am very impressed with American's lost-and-found service. I can only imagine how incredibly complex this process is - and it was successful.
-Les S.
A passenger of American Airlines - 9/25/2019

Thank you Brett for locating my clothing and to all the staff that helped. It was greatly appreciated. Also, thank your housekeeping for the excellent cleaning job they do. Thank you again, Teri
-Teri B.
A guest of Harrahs and Harveys Lake Tahoe - 9/25/2019

I am very pleased with the process you have to retrieve items left on the plane. It's heartbreaking when you realize you have left your valuables on the plane, but I'm extremely grateful that you have set up a seamless process to recover and have items return. Thank you!
-Davonshe G.
A passenger of United Airlines - 9/25/2019

This process was very user friendly which means a lot. Again THANK YOU again E. I. Realty housekeeping for finding my lost items. Its a joy dealing with E. I. Realty.
-Leslie S.
A guest of Emerald Isle Realty - 9/25/2019

very good service
-Frederick L.
A passenger of Air Canada - 9/25/2019

Fantastic service all around!! Your process is very efficient and your staff who do extra to ensure the item gets back are first rate!! A huge "Thank You"to all those involved!!
-Klaus E.
A passenger of United Airlines - 9/25/2019

So happy with the return process
-Pat J.
A passenger of American Airlines - 9/24/2019

Wow!! You can’t imagine the shock and the thrill when I received the email from you saying that you had found my Kindle on ny AA flight AND that you would send it to me via Fed Ex. Please share my appreciation with the entire AA team That found my property and turned it in. I really appreciate the honesty.Mary
-Mary Beth A.
A passenger of American Airlines - 9/24/2019

Thanks, great job
-Patricio De La G.
A passenger of American Airlines - 9/24/2019

Dear American, last week as I was coming through Charlotte ,I left my cellphone in the waiting area of a gate. A good person turned it in and within 3 days your lost and found department responded to my claim and is shipping the phone back to me now. I want you to know how grateful I am and I thank you very much. Also , please know I am very happy and satisfied with American. The equipment is always clean and new and the people are
-Willard D.
A passenger of American Airlines - 9/24/2019

Thank you for your assistance regarding this matter. I am totally satisfied with the entire process.
-Eric R.
A passenger of American Airlines - 9/24/2019

Oh, thank you, thank you, thank you! This necklace was a family heirloom, belonging to my mother, who passed away several years ago! I recieved it today! I can't thank you enough! Bless you all!
-Sandra S.
A passenger of Princess Cruise Lines Ltd - 9/24/2019

Thanks a million....I got my sun glass back . Your lost and found service is super.!!
-Quyen N.
A customer of Dollar Car Rental Seattle - WA - 9/24/2019

Item came back to me at home so fast. Thank you very much. Great service you provide.
-Andrew H.
A passenger of United Airlines - 9/24/2019

Great job by Embassy Syit
-Larry J.
A guest of Embassy Suites Concord - 9/24/2019

Received our jackets today. Thanks so much.
-Marilyn H.
A guest of Massanutten Resort - 9/23/2019

I would just like to thank you for finding my Kindle very much appreciated.
-Trevor B.
A passenger of United Airlines - 9/23/2019

Thank you for a smooth
-Judy J.
A guest of Hilton Woodland Hills Los Angeles - 9/23/2019

I was looking for my lost iPhone, and finally found it was with the United lost and found. I'm pretty impressed with the lady who was trying to contact me and afterwards without any delays mailed me the Iphone. I felt you have extremely professional as well courteous staff who have world class behaviors.Best Regards Arslan I.
-Arslan I.
A passenger of United Airlines - 9/23/2019

Thank you so much for your prompt attention in Handling the lost of my cell phone and sending it as soon as possible. I have received it and was very happy Again Thank you.
-Emma S.
A guest of The Linq Hotel (Lost and Found Department) - 9/23/2019

thank you
-kimball
A passenger of United Airlines - 9/23/2019

Thank you for returning my iPad! I am so happy that you are doing this. Paula
-Paula N.
A guest of Omni Orlando Resort - 9/22/2019

I received my hat...Thank you sooooooo much!!!
-Cheryl H.
A guest of Crowne Plaza AiRE MOA/MSP Airport - 9/22/2019

Million thanks to Amtrak staff !! The chargerback system works so efficienty. Within 24 hours from the time I filled the lost items report,I have been e-mailed that my suitcase is found and in 3 days it has been delivered to my address.Amazing personnel...Amazing system..
-Emir
A passenger of Amtrak - 9/21/2019

Thank you so much for protecting my phone and information. You saved me about $1,500! I would have had to buy a new phone and I would have lost all my information. You all basically saved my financial life! American Airline Rocks!!!!
-Laura H.
A passenger of American Airlines - 9/20/2019

Thank-you, received my earbuds that were left behind today.
-Bruce M.
A guest of WDW Swan and Dolphin Resort - 9/20/2019

Thank you so much for tracking me down
-Patricia G.
A passenger of United Airlines - 9/20/2019

Thanks so much for the expedient service! It was great to have my items found so quickly and it's completely fair to pay to have them shipped since it was my mistake to forget them under the seat. I am very satisfied with the overall experience!
-Janah M M.
A passenger of American Airlines - 9/20/2019

I have received it yesterday. I would really appreciate for your quick arrangement. What a great service.
-Atsumi U.
A passenger of United Airlines - 9/20/2019

Great service. Thank you!
-Edward D.
A passenger of American Airlines - 9/20/2019

Thank you very much for the great service
-Thomas M K.
A guest of Sheraton Grand Nashville Downtown Hotel - 9/20/2019

Received my lost item quick. Great online service! Thank you
-Jenny W.
A guest of Agua Caliente Casino Resort Spa - 9/20/2019

thank you for your profesionalismo, kindness and kindneess
-Rossana B.
A passenger of United Airlines - 9/20/2019

Great updates and status tracking. Kudos to the United agent in Atlanta for working with me!
-Tim P.
A passenger of United Airlines - 9/19/2019

I look forward to receiving my hat. Thank you
-Cheryl J H.
A guest of Crowne Plaza AiRE MOA/MSP Airport - 9/19/2019

thank you for your fast service and help in this matter.
-adrian L.
A guest of Semiahmoo Resort Golf and Spa - 9/19/2019

Thanks
-Jaqueline
A passenger of Royal Caribbean International - 9/19/2019

Thank you so much for reporting this lost
-Helen I.
A passenger of United Airlines - 9/19/2019

Thank you very much. Great service. Item returned
-Dean M.
A passenger of American Airlines - 9/19/2019

They were very friendly and willing to assist with my issue wiyhout hesitation
-Tim W.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 9/19/2019

Many thanks for your amazing and appropriate action in identifying and arranging action in retrieving, identifying and arranging my wayward Apple phone yesterday. Bravo!
-Ian M.
A passenger of American Airlines - 9/19/2019

So appreciate being promptly contacted and informed my e-reader had been found—Fedex were here the next day—great customer care, thank you, Air Canada
-Sandra H.
A passenger of Air Canada - 9/19/2019

thanks, okay awaiting shipmentVK
-V. K.
A passenger of Holland America Line - 9/18/2019

Very grateful that my iPad was found and has made its way home to me. Thank you!
-Laurie R.
A passenger of American Airlines - 9/18/2019

I just wanted to say thank you SO MUCH for your prompt attention and response to my missing item claim. It was so much faster than I even expected and a super easy way to file a claim and stay notified. Thanks so much to the honest employee that found my iPad and turned it in!! I appreciate it very much.
-Lauren A.
A passenger of United Airlines - 9/18/2019

Thank you so much and to the individual who found and turned over my wallet to Lost
-Richard G.
A passenger of American Airlines - 9/18/2019

Service is beyond expectation
-Del P.
A guest of Dollywood - 9/18/2019

I just want to thank you so very much for finding my passport and sending it back to me.
-Karlene I.
A passenger of American Airlines - 9/18/2019

I would like to thank all the people who have searched for my PC and finally find it! Although my friends told me that it would be almost hopeless if it was not found within a few days, a UNITED staff at Narita encourage me of waiting for good news as the UNITED has a well organized system for finding lost stuff. I now recognize that he was right. Thank you so much!!
-Isamu M.
A passenger of United Airlines - 9/18/2019

Amazing and helpful service
-Anurag P.
A passenger of American Airlines - 9/18/2019

American Airlines did a marvelous work in finding the lost item within 2 days!!
-Wajid
A passenger of American Airlines - 9/17/2019

Thank you for your prompt and expert response. I look forward to getting my .license returned.
-John H.
A passenger of American Airlines - 9/17/2019

You did it! You found my special flyrod. You saved my life. Thank you so much.
-Chip Kyle (.
A passenger of United Airlines - 9/17/2019

I just got my phone that I lost at LAX! I just want to thank your lost and found employees for their effort to contact me to let me know they had my phone!!!! They are amazing!!! Thank you!
-Jan H.
A passenger of American Airlines - 9/17/2019

I didn't catch the sales rep's name that helped me today. I want very much to let you know he was very professional, kind, understanding and helpful. Even though my initial report was not in the system, he went out of his way to locate my Kindle. He found it and it's being sent. Hang on to this employee!!
-Rachel L.
A passenger of Air Canada - 9/17/2019

I think it is totally awsome that you look for folks lost items and return them. Above and beyond.
-Kyle L.
A guest of Cedar Point - 9/17/2019

I received the 3 shirts left at Ocean Enclave today. Thanks!
-Steve L.
A guest of Ocean Enclave by Hilton Grand Vacations - 9/17/2019

Received the items today. Thank you.
-Kailash G.
A guest of MGM Grand - 9/17/2019

Thank you so much for this service, I really didn’t think I would ever get back my IPad , it is an expensive item, I thank you EVER SO MUCH! Your system does work!!!
-Judy B.
A passenger of Princess Cruise Lines Ltd - 9/17/2019

Thank you so much for the recovery of my little Canadian change purse. Mostly a personal value but your hotels service, integrity and supportive staff have made our day. Thank you Luxor! Ken
-Kenneth J.
A guest of LUXOR Las Vegas - 9/16/2019

Done perfectly! Totally floored and surprised that you were able to track down such a small item, so swiftly; and returned it so quickly. Complements to the cleaners, the well-organized system and the bright-eyed trackers. Thousand (dollars-worth of) thanks!
-Wen-ti T.
A passenger of American Airlines - 9/16/2019

I really appreciate all your effort to recover my lost item and prompt response to me.
-Yoshiki O.
A passenger of Hallmark Aviation - DFW Lost and Found - 9/16/2019

That is awesome...I understand you are at sea. .please keep me posted
-Ronald W.
A passenger of Royal Caribbean International - 9/15/2019

I’m so grateful to Anna who tracked my information through my ticket stub left in my bag. This ticket was bought through a third party so it to more effort. I don’t have the words but to say thank you. Please give her something on my behalf fore her going beyond expectations on her job. These were gifts. They were not replaceable. Thank you Anna.
-Drew K.
A passenger of United Airlines - 9/14/2019

I am very impressed by UA’s lost and found system. It is very functional and efficient. I never expected to see my passport again once I discovered it was lost. The ease of use, from incident entry to arranging shipment, is remarkable. Many thanks for the assistance provided.
-Duffy, R.
A passenger of United Airlines - 9/14/2019

Wow / Fantastic. I’m so happy to have my Kindle Fire returned that I left on the plane.
-Barry S.
A passenger of United Airlines - 9/13/2019

Thank you so much for making this return possible. Your professional services have been beyond my expectations. So appreciated. I also am very grateful to the honest person who turned in the laptop. Best regards Geoff
-Geoffrey C.
A passenger of American Airlines - 9/13/2019

Thank you so much for responding to us in a timely matter. We really appreciate Carnivals professionalism.
-Michael L.
A passenger of Carnival Cruise Line - 9/13/2019

Amazing company one of the best I ever seen
-Todor
A passenger of United Airlines - 9/13/2019

Got my package. Thank you
-Earl M.
A guest of Nugget in Sparks Nevada - 9/13/2019

I just have received my lost item, I’m very glad to have it back! Thank you and your colleagues from UA for the messages and effort to get it back!
-Beeuw Y.
A passenger of United Airlines - 9/13/2019

Thank you so much! I'm so relieved to have my wallet back!!
-Sarah R.
A passenger of American Airlines - 9/13/2019

Hello...!!! To whom it may concern, I would like to thank you and your team very much in the recovery of my lost item (pillow) that I left at the South Point Casino. I received it today via USPS and I am so grateful. This pillow has a lot of sentimental value to me. Thank you for your awesome work, God Bless And Have a Great Day. Sincerely Dave H.
-DAVID H.
A guest of South Point Casino - 9/12/2019

Loni San Agustin was very prompt and helpful. Great to work with! And my thanks to whoever found my jewelry.
-Lucinda P.
A guest of Asilomar Conference Grounds - 9/12/2019

I am so please with the service that United Airlines provided finding my tablet. The person who research records to find me with little information. I would like to thank you so much and would like to recognize her. Please tell her thank you. It was very much appreciated. I thought the tablet would never be returned.
-Cheryl L S.
A passenger of United Airlines - 9/12/2019

Prompt and fantastic. Thank you for the help and having someone staffed at 9pm on a Wednesday night.
-Tamara
A passenger of Hallmark Aviation - DFW Lost and Found - 9/12/2019

Thank you for a speedy response in locating my lost item. Everyone was very knowledgeable and professional.
-Myrna C.
A passenger of American Airlines - 9/11/2019

Thank you very much. Your quick and kind support is very helpful for me.
-Yoshitaka M.
A passenger of United Airlines - 9/11/2019

I truly want to thank your lost and found. They where extremely helpful and saved me a lot of money!
-Cathy C.
A guest of Harrahs Resort Atlantic City - 9/11/2019

I can't express how awesome this site is and the updates given. Thanks!
-Jenny K.
A passenger of Royal Caribbean International - 9/11/2019

Thank you!!!!!!!!!!!!
-Laura A.
A passenger of American Airlines - 9/11/2019

Thank you so much for being so efficient. I'm glad I completed the form. I really did not think I would get them back. You kept me informed and found them very quickly!! Again fast and efficient!!Thank you!!Mary smith
-Mary S.
A passenger of American Airlines - 9/11/2019

Appreciate the very prompt action to recover my lost sportcoat. Thank you very much.
-John K.
A passenger of American Airlines - 9/11/2019

I would like to thank the customer service provided by American Airlines and their ENTIRE staff. On 7/21/19, I was on a trip to Savannah, Georgia and I unfortunately left my Ipad in the seat compartment. I didn't notice until I was already in my hotel. I immediately called the customer service phone number and they said that I needed to fill out a lost and found report. I filled out the report but honestly thought I would never see my Ipad again. I was very upset with myself because the Ipad was a gift from my children. My whole demeanor changed while I was on this trip because I was so mad at myself for losing the gift that my kids had gave me. So when I received an email on 9/3/19 saying that it was found... I couldn't believe it! I immediately called my wife and told her. She couldn't believe it either!! We were both shocked.I am a GOLD AAdvantage member, should be Platinum by October, and was already a satisfied customer but after this... I cannot say thank you enough.THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!! THANK YOU!!
-Jerome A.
A passenger of American Airlines - 9/10/2019

My iPhone was delivered today and I am appreciative of everyone that helped to return my lost iPhone to me. The online lost and found system at American Airlines is great and everyone that I interacted with in baggage claim both in San Diego and at JFK were courteous and helpful. Thank you for your great system for tracking lost items.
-Patricia R.
A passenger of American Airlines - 9/10/2019

Hello, I have received my laptop back from you and wanted to just say thank you. Thank you! Paul R.
-Paul R.
A passenger of United Airlines - 9/10/2019

Thank you for finding my wallet so quickly! It save salut of heartache and worry!
-Theodore F.
A passenger of American Airlines - 9/10/2019

Thank you for your quick and thorough work; it is deeply appreciated. You rock!!
-Thomas E M.
A passenger of American Airlines - 9/10/2019

I got the wallet today. I am so grateful to the staff who found and delivered it to me. Thank you, thank you!!!
-Virginia Jane C.
A passenger of American Airlines - 9/10/2019

THANK YOU!!!
-Hugh D.
A passenger of American Airlines - 9/9/2019

Thank you so much for your assistance in this matter. It was a source of a lot of anxiety in our house.
-Larry L.
A passenger of American Airlines - 9/9/2019

I am completely impressed with the fact the iPad was turned in and with the speediness of the recovery note and the return shipment.
-Josef B.
A passenger of United Airlines - 9/9/2019

Great service in addressing retrieving my lost item
-Caterina Di T.
A guest of Ocean Resort Casino  - 9/9/2019

Package arrived when promised in good condition
-George B.
A passenger of Air Canada - 9/9/2019

Thank you to all those working at United thst helped me find my husband's coat that he left behind with an envelope of money for his trip to Liberia back in May. Thank you for locating and returing the items back to us. We greatly appreciate it!
-Jane D.
A passenger of United Airlines - 9/9/2019

Excellent service. Thank you for your prompt and helpful assistance in returning my tablet.
-Michael M.
A passenger of Air Canada - 9/9/2019

thank you for the quick response
-Kimberly Y.
A passenger of United Airlines - 9/8/2019

I would like to thank all Hilton employees involved in finding and returning the two Disneyland shopping bags that I left in the lobby. I would especially like to thank Erwin Robles for his work, above and beyond his duty, to recognize my items, and then call me and walk me through the process. Beyond the potential $$$ loss, it's the disappointment from the family members that the gifts were for. Everyone, especially me was upset that the gifts were lost. Thank you Erwin for a job WELL DONE!Mark T
-Mark T.
A guest of Hilton Anaheim - 9/8/2019

I would like to thank all Hilton employees involved in finding and returning the two Disneyland shopping bags that I left in the lobby. I would especially like to thank Erwin Robles for his work, above and beyond his duty, to recognize my items, and then call me and walk me through the process. Beyond the potential $$$ loss, it's the disappointment from the family members that the gifts were for. Everyone, especially me was upset that the gifts were lost. Thank you Erwin for a job WELL DONE!Mark
-
Hilton Anaheim Partner - 9/8/2019

Losing an ID is cause for SERIOUS panic and you guys made this process seamless. Thank you so much for being so well-organized and communicative. I really appreciate it and am so grateful!
-Chalen M.
A passenger of American Airlines - 9/7/2019

I appreciate your efforts to locate and return my DVD.I am especially grateful since I had just purchased it prior to the trip I took.Thanks to all involved.
-Larry L.
A passenger of American Airlines - 9/6/2019

Thank you so much United and all the employees who brought this to a happy conclusion!!
-Rita J.
A passenger of United Airlines - 9/5/2019

I received my purse and wallet and so excited the cash was still there. I have faith there are good people in this world. Thank you so much for helping me through this.
-Jennifer F.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 9/5/2019

I was very impressed with the help I got for recovery of my laptop. Would like to point out that Christina is excellent. She treated me with respect and just general concern and kindness. Thank you!
-beverly
A passenger of Hallmark Aviation - DFW Lost and Found - 9/5/2019

Thank you very much!
-Mary carman K.
A passenger of Air Canada - 9/5/2019

To the lost and found team and the chargerback team @ magic Mountain valencia.,Getting my iPhone back as you know is very important to me and my family.Your processes and service have been stellar.From the employee at the Customer Relationscounter, who directed me to the chargerback website to the web site it self. Everything has been straight forward and easy to use.I really appreciate the professionalism and timely ness of the process. I look forward to getting my iPhone back, and will be referral to your services .Thank you very very much.
-Skip A.
A guest of Six Flags Magic Mountain - 9/4/2019

Awesome job!!! Thank You so much for hour help.
-Bryan B.
A guest of Planet Hollywood Las Vegas - 9/4/2019

thanks a lot!
-cinzia A.
A passenger of American Airlines - 9/4/2019

I received my battery case, Thank you soooo very much for your trouble! It is greatly appreciated!!!! Thanks again!!!!
-JoAnn M.
A guest of Great Wolf Lodge  - 9/4/2019

Thank you very much for your help really am appreciate you guys!!!!!
-Awlachew W.
A guest of SeaWorld/Aquatica Orlando - 9/4/2019

Thanks for the great news
-Art P.
A passenger of American Airlines - 9/3/2019

Thank you, thank you, thank you
-Susan Z.
A passenger of United Airlines - 9/3/2019

Your service was outstanding. I placed my lost request on 8/30 and on 9/1 I received. Fantastic. Thank you
-Charles
A passenger of United Airlines - 9/2/2019

Excellent service guys!! Very quick and prompt service!!
-Fabrice
A guest of MGM Grand - 9/2/2019

Thank you for finding my missing wallet. You responded so quickly I was amazed.
-MIchelle
A passenger of Air Canada - 9/1/2019

Thank you so much, glad person decided to turn my phone in
-Olive S.
A guest of Rio All Suite Hotel and Casino - 8/31/2019

Great list found staff went out of their way to find a these important items Thanks again
-Brenda
A passenger of Air Canada - 8/30/2019

Received, Thank you, good service
-Vincent G.
A passenger of United Airlines - 8/30/2019

Hello,The phone I lost reached me safely and on time without any problem. Thank you so much for helping me out. You have a very efficient team and you are doing a wonderful job. Hats off to you.
-Anmoldeep
A passenger of Air Canada - 8/30/2019

Thanks so much for finding and returning my iPad safely.
-Zhibin Y.
A passenger of United Airlines - 8/30/2019

I received my cell phone! Thank you a lot !!!!
-Marina C.
A passenger of Air Canada - 8/30/2019

Melissa Rohn was an absolute pleasure to communicate with. She was able to get my keys found and let me know they’d be sent back to me. My hotel stay was awesome but her service made it even better. Thank you again Melissa!
-Paul C.
A guest of Hilton Nashville Airport - 8/29/2019

My heartfelt thanks to those at Union Station- lost and found dept.- and Fed X for safely returning my lost checkered suitcase to me. Much gratitude! Anne Johnson
-Anne J.
A passenger of Amtrak - 8/29/2019

great service! received items in timely manner.
-Carl K.
A guest of Embassy Suites Omaha - 8/28/2019

Great Job - easy web interface !!!! 5 Stars
-Mike B.
A passenger of United Airlines - 8/28/2019

Thank you so much for having this service to help people get their items back. The housekeeping lady I spoke with this a.m. at the Embassy Suites in La Vista was extremely helpful and kind.
-Joyce A O.
A guest of Embassy Suites LaVista - 8/28/2019

Thx for shipping - I'm waiting for it!!
-Loraine R.
A passenger of Air Canada - 8/28/2019

You guys absolutely ROCK!!!! I never thought I would see my bag if cables and flash drive and was trying to figure out how I would recreate all my work but! It is on its way back to me ! It’s like a dream come true!!!! There are honest nice people left in the world and I thank everyone at the Phoenix airport and American Airlines for my happy ending THANK YOU
-Patti G.
A passenger of American Airlines - 8/27/2019

Thank you very much
-Cassar
A guest of Cosmopolitan of Las Vegas - 8/27/2019

I received my tablet which I lost at your hotel. I am very appreciate for your quick and careful work.
-Kyoko F.
A guest of Sheraton Princess Kaiulani Hotel - 8/27/2019

el caballero fue muy amable graciasen regresar mi tableta espero que llege pronto
-maria del S.
A passenger of Hallmark Aviation - DFW Lost and Found - 8/27/2019

The entire process of using chargerback.com was very smooth and efficient. Thankfully our lost items were found by the hotel and returned to us. This was our first use of chargerback.com and I can see how beneficial this is for both the hotel and customers. The timeliness, extent, and clarity of communications were perfect. Everyone performed as promised. Thank you very much.
-Robert B.
A guest of The Graduate Minneapolis Hotel - 8/26/2019

So impressed and pleased with United airlines, as always! The representative that contacted me was so gracious and patient. Thank you so much to United!
-Lindsay C.
A passenger of United Airlines - 8/26/2019

What a fantastic service! You guys are awesome! Great service from the San Francisco team. Never imagined someone would find my item. Thank you!!
-Chris K.
A passenger of United Airlines - 8/26/2019

Great job finding it. Very impressed with you response on this. Thank you!
-Ross H.
A passenger of American Airlines - 8/26/2019

You guys are amazing and work very fast. I appreciate the quick responses and personal touch. THANK YOU SO MUCH
-MOZART P.
A passenger of American Airlines - 8/26/2019

Wonderful service and much appreciated!
-Charley E.
A passenger of Amtrak - 8/26/2019

This is awesome service and kudos to the United team. I absolutely did not expect to get my laptop back. I got it back within 36 hours!
-Daniel G K.
A passenger of United Airlines - 8/25/2019

Excellent!! Thank you so much!!
-Yannie C.
A guest of Busch Gardens Williamsburg - 8/24/2019

I got it! Thanks so much to Air Canada Lost and Found.
-Jennifer B.
A passenger of Air Canada - 8/23/2019

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 - 8/23/2019

Awesome communication and results. Thank you!!
-Kerry D.
A passenger of Amtrak - 8/23/2019

I can't express my appreciation enough for getting my son's lawn with that. This is a great service and great customer service.
-Steven R.
A passenger of Royal Caribbean International - 8/23/2019

Thank you so much for sending back my daughter's ipad
-Amanda G.
A passenger of Amtrak - 8/22/2019

Everything is done well!!
-Kent W.
A passenger of Amtrak - 8/22/2019

Thank you for contacting me about the lost sunglasses. It was very thoughtful of you.
-Stephen Marc S.
A customer of Dollar Car Rental Seattle - WA - 8/22/2019

Tomi was great!!! Wish I would have gotten a hold of her the first 4 times I spoke to people in lost and found that couldn't find my phone.Tomi was very professional and did what she said she would do... A real Blessing and asset to your company
-Louise G.
A guest of Whiskey Petes - 8/22/2019

My item was returned. Thank you very much!!
-Mark M.
A passenger of United Airlines - 8/22/2019

-Marissa B.
A passenger of United Airlines - 8/21/2019

Excellent work
-Gerald S.
A passenger of United Airlines - 8/20/2019

I want to thank you for successfully recovering my lost item and so expeditiously returning it to me!
-Kurt S.
A passenger of United Airlines - 8/20/2019

Outstanding service by DoubleTree hotel. Easy to use online system
-Suresh P.
A guest of Double Tree San Diego Mission Valley - 8/20/2019

Thank you for your incredibly efficient and quick response in finding my velour jacket. I will be traveling quite a bit this summer and will always try to use dollar a day Rent-A-Car first before any other car rental agency, and will book Dollar-a-Dayassuming that your rate is the best.
-Dorothy F.
A customer of Dollar Car Rental Seattle - WA - 8/20/2019

I was helped immediately! I just had to give my info and described the lost item. I thank them so much!
-Jazmin M.
A guest of Excalibur Hotel and Casino - 8/20/2019

Thank you so much for assisting me in finding my item. I thought it might of been gone. Thank God there are honest and kind employees that were willing to turn it in for me. Thank you so much.
-Margaret S.
A passenger of American Airlines - 8/20/2019

I am so excited to receive my lost item. Even though it was left behind on May 26, 2019 and it took this long to get it I am happy that it was located and able to be shipped to me very quickly after it was found. I received it on Monday August 12 in good condition. Thanks again.
-Margaret P.
A guest of Renaissance Charlotte Suite - 8/19/2019

I am impressed as to how quickly and efficiently my property was returned. Thank You VERY MUCH.
-Bonita M S.
A passenger of United Airlines - 8/19/2019

Dear Sir or Madam,Thank you so much for your kindness help! It is so important to me. Thank you again!May God bless you all !Sincerely yours,Yuru W.
-YURU W.
A passenger of United Airlines - 8/19/2019

Thank you for your prompt response. Excellent customer service. Look forward receiving my items left behind during our stay at your hotel. Thanks again. Eternally grateful. Sylvia friend of Scarlett.
-Sylvia E. V.
A guest of MontBleu Resort Casino and Spa - 8/19/2019

Outstanding Staff -Massanutten Resorts. My trip was amazing at Massanutten Resort, we stayed at Shenandoah Villas weekend of August 9, 2019, the view was spectacular . It felt like home and vacation all at the same time. I recommend this property to everyone, especially with families. We arrived at approximately 5:00pm and our check-in was a breeze, the staff was so helpful. When we got home Sunday Night from our trip I realized that I had left my wedding ring in the upper bedroom closet. This was a gold ring with five round diamonds. I contacted Massanutten Resort Monday morning and filled out a lost and found report and within an hour they contacted me via email to say that they found my wedding ring. Needless to say, my ring was back in my possession a few days later. Kudos to Massanutten Resorts and it's amazing staff. Hope to see you soon! Bobby
-Bobby M.
A guest of Massanutten Resort - 8/19/2019

Thank you so much I am beyond grateful for your help and how quick you and your team were able to find my item and inform me about it along with having it shipped the same day. I am very thankful to your team and whomever was generous enough to return the item whether it was a staff member or a stranger. Thank you again.
-Sebastian M.
A guest of Westgate Myrtle Beach Oceanfront - 8/18/2019

Thank you very much for taking care of my lost Dalmatian umbrella. I really appreciate your following through for me.
-Patricia Y.
A guest of Hilton Grand Vacations at Seaworld - 8/18/2019

In all the confusion and mixed up communication, I did receive all the items I left behind on our cruise. Thank You very muchJim F.
-James C. F.
A passenger of Royal Caribbean International - 8/18/2019

Very efficient! Ty for returning my jacket.
-Lori K.
A guest of Courtyard by Marriott Flagstaff - 8/18/2019

Great work!! Thank you so much for taking the time to find it. That was really fast and I appreciate it so much
-Sandy A.
A passenger of United Airlines - 8/17/2019

It has a long time since I have flown on American. I was very impressed on the friendly and professional behavior of all the crew and staff that I made my flight possible.
-Doug S.
A passenger of American Airlines - 8/17/2019

Very helpful. Thank you.
-David
A passenger of Air Canada - 8/16/2019

We are forever grateful to your employee, for assisting us in recuperating our item. Thank You for keeping us informed step by step through our carelessness.
-Rosa
A passenger of Carnival Cruise Line - 8/16/2019

Thanks Will make my grandson very happy!!! 4 1/2 yrs
-Dr Ray J. M.
A guest of Beau Rivage Resort and Casino - 8/16/2019

Are you kidding me! Your team found my phone on the Sheikra. Amazing, thank you so much and keep up the good work. Again, amazing!
-Gabriel
A guest of Busch Gardens Tampa Bay - 8/16/2019

Thank you for resolving in less than 24 hours. I really appreciate the ttention given to my case
-Annmarie
A passenger of American Airlines - 8/16/2019

I truly APPRECIATE the expeditious effort Everyone has made in locating my lost iPad!! It means soooo much to me as a customer to know the AA will go the extra mile
-Angeleick A.
A passenger of American Airlines - 8/15/2019

American Airlines was WONDERFUL in helping me locate my lost iPad expeditiously!!!! It was found within a few hours of me leaving it on my first flight . THANK YOU, THANK YOU for finding and getting it back to me asap!
-Angeleick A.
A passenger of American Airlines - 8/15/2019

THANKS to Cory and Jackson for getting my forgotten iPad back to me so promptly and professionally. Wonderful service as received it only 3 days after discovering I left it in Seattle Hilton safe!
-Barbara H.
A guest of Hilton Seattle Airport and Conference Center - 8/15/2019

Thank you for finding my lost item. This was quick and easy and all thanks to you and AA.com.
-Walter R.
A passenger of American Airlines - 8/15/2019

The people we have dealt with have been so helpful, kind and just plain nice. At these times you tend to feel “not too bright” and just plain nice was exactly what I needed! Thank you,Kathy L.
-Kathleen M L.
A passenger of Hallmark Aviation - DFW Lost and Found - 8/15/2019

Thank you for the messages saying you have located my wife's camera. It was left on a bus and the tour guide would not let my wife go back to pick it up and re-assured us that the camera would be delivered to the ship before we sailed.
-Jim T.
A passenger of Royal Caribbean International - 8/15/2019

Thank you so much for working with me on getting my lost bag! I'm so very happy!
-Toby A.
A passenger of Charlotte Douglas International Airport - 8/14/2019

I just wanted to say how impressed I am at your service. My experience at MGM Grand was one of a kind. I was there for a conference but hope that the next time I stay in Vegas that I make it an MGM Grand experience.
-Giovanny R.
A guest of MGM Grand - 8/14/2019

Just wanted to say thank you SO much for finding and returning my item. I thought it was lost forever, and it was such a pleasant surprise to get it back.
-Kiera K.
A passenger of American Airlines - 8/14/2019

Thank you so so much for finding my wallet.Yay United employees!!
-Kathleen H.
A passenger of United Airlines - 8/14/2019

Thank you for kind, courteous and punctual service!!!
-
A passenger of American Airlines - 8/14/2019

Thank for you quick and efficient service. Bi appreciate it very much.Sincerely, Karin T.
-Karin T.
A guest of Marriott Gaslamp Quarter - San Diego - 8/14/2019

I would like to extend my sincerest thank you to this team for returning my iPad. I had really thought this item was long gone. Thank you so very much!John B.
-John B.
A passenger of American Airlines - 8/13/2019

Fast service
-Ostan
A guest of Revere Hotel Boston Common - 8/13/2019

I am elated that my iPad has been found and will soon be home again. My trust has been realized, thank you.
-dwight
A passenger of American Airlines - 8/13/2019

I would like to thank United Airlines for finding my lost item and returning it to me so quickly. Losing any item is hard but especially pictures is even harder. I truly appreciate United Airlines for the time and effort they took in finding and returning my pictures. You guys ROCK!
-LORIE N.
A passenger of United Airlines - 8/13/2019

Thank you so much for finding my planner and book! I am so grateful you found them and have sent them back.
-Cheryl S.
A passenger of United Airlines - 8/12/2019

Easy to use. Thorough requesting information. Quick and not cumbersome.
-Barbara J R.
A passenger of American Airlines - 8/12/2019

I cannot say enough about how wonderful your response was to my lost scarf. When I realized I left it in the hotel closet I panicked - it was my favorite scarf. Just at that time Sean, from your hotel, sent me a note asking about my stay. First of all, I thoroughly enjoyed my stay at the Aston Waikiki Beach Hotel primarily because of the responsive and caring service - and of course, the fantastic view from my room. I told Sean about my lost scarf and he took immediate action, calling housekeeping and keeping me informed every step of the way. Sean was an angel and I felt so relieved that he was taking care of my problem.I would also like to mention, on another subject, that your hotel manager was very caring and responsive to my concerns when I checked in the night of July 25th.
-Virginia W.
A guest of Aston Waikiki Beach Hotel - 8/12/2019

Thanks for your prompt handling of my lost item. My son thanks you also.
-Lummye
A guest of Meyer Vacation Rentals - 8/11/2019

I am writing to express my gratitude. I made a few phone calls after leaving some items behind in my room. I was told to fill out a form online and that if it was found, I would be in the database and would then be notified. 2 days later I recieve word it had been turned in by employees and had made its way to the central lost and found dept. After giving some info to have it sent to me, I recieve my pkg 3 days later. Credit should be given to a dept that must be inundated with items left behind. Great job, and I thank you so much!
-Kay D.
A guest of Yellowstone National Park Lodges - 8/11/2019

Than you. We still waiting for Fedex delivery. I will contact you when packet arrive. Best regards,
-Igor B.
A passenger of United Airlines - 8/11/2019

My husband and I are simply amazed at this quick turnaround. They had just finished boarding my second leg back to Philly when I realized I left it on my first flight. I quickly filled out the lost and found form on the American web site and less than 24 hrs later my device is on its way back to me. Excellent customer service American. Well done!
-Jacquie L.
A passenger of American Airlines - 8/10/2019

What I learned from this experience is making sure I have all my belongings after the TSA checkpoints but what I learned most about this experience is that there are still good people in this world. Someone could have stolen my iPad but instead turned it in to lost and found. Thanks so much for caring
-Alain A.
A passenger of Hallmark Aviation - DFW Lost and Found - 8/10/2019

It is important to me that you forward this message to the managers.Thank you
-shmuel B.
A passenger of United Airlines - 8/10/2019

I want to thank you for the amazing and caring service. Not because you found the lost item , but because of the conveient service.Note that the flight was very convenient, including the flight to Israel, the flight attendants and the service during the flight .You guys are just amazing
-shmuel B.
A passenger of United Airlines - 8/10/2019

thank you. i had a great stay
-randy P.
A passenger of American Airlines - 8/10/2019

Everyone was so kind and helpful in regard to my lost jacket! Thankyou for how easy you made this! Very organized!
-Judith C.
A guest of Denali Park Concessions - 8/9/2019

Works great!
-Sunny D.
A guest of Hilton Chicago Downtown - 8/9/2019

I was very much impressed how quickly the hotel member was able to respond my shoes I left in the room and quickly shipped them to me.Thank you
-Chieko T.
A guest of Agua Caliente Casino Resort Spa - 8/9/2019

This was an extremely efficient Lost
-Mariana H.
A guest of Great Wolf Lodge Concord NC - 8/8/2019

very efficient and responsive
-Lyndon S.
A guest of Blue Mountain Resort - 8/8/2019

Thank you so very much for finding and returning my Kindle, which I left in a seat back pocket. I so appreciate it!
-Andy M.
A passenger of American Airlines - 8/8/2019

Thanks so much! This process worked really well - I was amazed because I didn't expect to ever see my ipad again. Apple's "find my iphone" was very helpful but you actually found and delivered my device! Many thanks, Alicia
-Alicia W.
A passenger of United Airlines - 8/8/2019

Thanks for really being on top of this situation. You really don’t know how much it means to me to have received my loss items. Your the best.
-Usheika M.
A passenger of Carnival Cruise Line - 8/8/2019

Thank you!!! I spend slot of my time in the air on American. My care is always excellent. This is above
-George R.
A passenger of American Airlines - 8/8/2019

Thanks for prompt and relaible service,totally satisfied.
-Kartik K.
A passenger of Air Canada - 8/7/2019

I am very glad that you helped find my iPad Pro.Everyone I spoke with at American Airlines were extremely helpful, and pleasant....Thank you
-Richard G.
A passenger of American Airlines - 8/7/2019

I admit I was totally skeptical about this service. But, to my delight I got my iPad back safe and sound. I never thought I'd see it again. Thanks!
-Terrence R.
A passenger of American Airlines - 8/7/2019

Thank you so much! I had faith you would find it. Thank you again.
-Theresa O.
A passenger of American Airlines - 8/7/2019

I received my Key today after I lost this Key chain with my keys for 40 days from my arrival day to San Francisco On :06/25/2019.On board of Grand Princes. I have nothing to say more than :THANK YOU CHARGER BACK.Love to all ,thanks for the help.SAMIR
-SAMIR EDWARD I.
A passenger of Princess Cruise Lines Ltd - 8/6/2019

I was sick to my stomach when I realized I left my CPAP in the rest room. Customer service made two trips to check both restrooms. He was so nice, gave all the instructions on how to submit a claim. 3 days later got my call. They found it and a camera was attached. Glad they asked..it was not mine. So very glad I did not have to spend $2,000 to replace. Everyone gets 5 stars.
-Vicky P.
A passenger of United Airlines - 8/6/2019

Thank you for the quick and efficient response.
-Scott S.
A guest of Hershey Park - 8/6/2019

Thank you so much for the return of my CPAP machine!
-Juliette H.
A passenger of American Airlines - 8/6/2019

Thank you very much for helping me retrieve my sandals.
-stacey G.
A guest of Embassy Suites by Hilton Portland Airport - 8/6/2019

Wow! I am amazed that this service works so well. Thank you.
-Jack
A passenger of United Airlines - 8/6/2019

Thankyou very much ! Jan whidden
-Jan W.
A passenger of United Airlines - 8/5/2019

Nick is great!! He was very professional and understanding! He retrieved my forgotten purse and got is shipped back to me very quickly! Everything was accounted for and he even called to give me updates! I’m very appreciative of him!!!
-Valerie R.
A guest of The Westin Denver Downtown - 8/5/2019

Extrordinary service, we are very grateful for your superb help in locating and sending this to us.
-Ann H.
A passenger of United Airlines - 8/5/2019

I am VERY grateful for the person who turned in my phone. AND the lovely lady I spoke to on the phone. I've heard horror stories from friends who had reported lost items in other airlines. You truly are the "Friendly Skies".
-Ted S.
A passenger of United Airlines - 8/5/2019

thank you for finding my credit card and informing me and making arrangements to UPS that was so thoughtful and kind.
-christine D.
A passenger of United Airlines - 8/5/2019

Great customer service, I was so stressed when I called, they calmed me down and reassure me my item was there. Thank you so much!
-Olive M.
A guest of Hershey Park - 8/5/2019

I love you guys and Silver Legacy
-Lisa A.
A guest of Silver Legacy Resort Casino ATTN:SECURITY L&F - 8/4/2019

Received it, thank you
-Rebecca MI S.
A passenger of United Airlines - 8/3/2019

Excellent job of a quick return of my left behind items. I loved the ease of the form and the text support in locating my items. I will love sharing this streamlined process with other passengers. Thank you so much.
-Brett T.
A passenger of United Airlines - 8/3/2019

I would have never thought you would find my CPAP in a place that big. Thank you for the effort!
-Carl S.
A passenger of American Airlines - 8/3/2019

My family and I are in absolute shock that these valuable items were found. The iPad is my dad’s and other than my car, the laptop is the most I’ve paid for something. We are so grateful. Thank you so much. You have no idea how much this means to me. God bless!
-James R.
A passenger of American Airlines - 8/3/2019

Many thanks for all your efficient service, great job!
-Claire Y.
A passenger of Air Canada - 8/2/2019

Great service - thank you
-GERALD E G.
A passenger of United Airlines - 8/2/2019

Thank you so, so much for your speedy and safe return of my glasses. I am grateful!
-Terry L F.
A guest of Tamarack Resort - a LaTour Resort - 8/2/2019

The lost and found administrator was amazing. Rarely to you get someone so determined to help and make a horrible situation better. Thank you! Nicole Iole
-Nicole
A passenger of Charlotte Douglas International Airport - 8/2/2019

This is simply AMAZING customer service; I am going to make sure to spread the voice and you have my loyalty as first option wherever I need to fly.
-Gerardo De G.
A passenger of American Airlines - 8/2/2019

Thanks for your help in recovering my item ... frankly I had little faith it would be retrieved being a 1000.00 iPad .. but alas honesty prevails and your email alerting me to its return was great news
-Mark F.
A passenger of United Airlines - 8/2/2019

Thank you for returning our equipment. It was really expensive and you saved us from having to replace it. We appreciate your help.
-Rich H.
A passenger of Carnival Cruise Line - 8/1/2019

Thank you
-Mbandoya
A guest of Gallery One a Double Tree Suites by Hilton Hotel Fort Lauderdale - 8/1/2019

I want to thank you for all of your efforts in returning my jacket. It is much appreciated.
-Joe N.
A passenger of American Airlines - 8/1/2019

Excellent service by Michael in NY! I’m so appreciative of the system you have in place. THANK YOU! Sheryl
-Sheryl L.
A passenger of American Airlines - 8/1/2019

Your service was very responsive. I received my lost item within 10 days.
-Armando L.
A passenger of United Airlines - 8/1/2019

MARVELOUS TEAM, MOST HELPFUL !!!
-FOREST MARVIN M.
A passenger of American Airlines - 7/31/2019

thanks so much, fast, easy and efficient. really appreciate it.
-Anthony C S.
A guest of Hilton Anaheim - 7/31/2019

Thank you for being so helpful and efficient And pleasant
-Tina R.
A guest of Hilton Beverly Hills - 7/31/2019

THANK YOU!! I have just received my e-reader by FedEx after leaving it on the plane! I am very happy and grateful for your lost and found service!! Thank you again!
-Suzanne N.
A passenger of Air Canada - 7/31/2019

I’m certainly in appreciation of the time and effort your staff put in locating my ID. Thank you
-James C.
A passenger of American Airlines - 7/30/2019

I received both of the items I requested. Thank you.
-Fran F.
A guest of Marriott's Shadow Ridge - 7/30/2019

Great service by Southwest gate agent and lost
-David P.
A passenger of American Airlines - 7/30/2019

Thank you so much for helping find this! Means the world to us! Thank you again. Just wondering where it was found at? Awesome job. Thanks again
-Brittany T.
A guest of Cedar Point - 7/30/2019

I am very appreciative for the quick response I received on this lost computer. Amtrak is truly a great business to deal.
-Rosalie
A passenger of Amtrak - 7/30/2019

Excellent and thank you!!
-Beatriz P.
A passenger of American Airlines - 7/30/2019

I really didn’t think I would get my keys back thank you so much for finding them it means so much it saved me a lot of money that I couldn’t afford to replace it with thank you so much and it got back really nicely in shipping too thank you so much!
-Taylor E.
A guest of Kings Island - 7/29/2019

I received my items in the mail. Thank you for sending them.Kathy
-Kathy K.
A guest of Beau Rivage Resort and Casino - 7/29/2019

great job ty
-kambiz K.
A guest of Hilton Anatole Dallas - 7/28/2019

This was an excelant lost and found process. Thank you for quickly getting my item back to me
-Daniel G.
A passenger of American Airlines - 7/28/2019

Laura was absolutely amazing and we truly appreciate everything she did to help us locate the MANY pieces we forgot between our two rooms. Very happy with the service we received and how incredibly friendly she was.
-Mallory K.
A guest of Caesars Atlantic City - 7/27/2019

You made one little grandson very happy!!!Thank You so much.
-Larry N.
A guest of Massanutten Resort - 7/27/2019

Very helpful and quick responding, thank you!!
-Benjamin E.
A guest of Red Lion Hotel Kelso Longview - 7/26/2019

I want to let you know that I got my sets of keys I received them today and I want to thank you I appreciate that
-Maria H.
A guest of South Point Casino - 7/26/2019

We'd like to send a BIG thank you to the housekeeping team at the Sheraton Cavalier AIrport in Calgary. We sent a message in the evening about our lost item and we were contacted the next morning! Our item as then sent on its way by mail (our choice) and was received very quickly. THANKS very much!
-Nancy O.
A guest of Sheraton Cavalier Hotel Calgary - 7/26/2019

Excellent dealings!! Rapid response to my request which means that I’m one more happy customer
-June C.
A passenger of American Airlines - 7/26/2019

Thank you so much for finding my phone. I want to thank the honest person who cleaned the plane and turned in my phone. I am a fan of American Airlines!
-Sherold B.
A passenger of American Airlines - 7/26/2019

My keys arrived today as you promised.Thank you.
-John L.
A passenger of Hallmark Aviation - DFW Lost and Found - 7/26/2019

Tamika H. is an absolute angel! I've spent the past month trying to track down a lost item, and she's the only person who was able to help me out, THANK YOU!
-Sophie H.
A guest of Crowne Plaza New Orleans Airport Hotel - 7/26/2019

Thank You!!! From a customer experience perspective I left my passport on a connecting flight on Wednesday and had it returned on Saturday!! Just Awesome!
-James W.
A passenger of United Airlines - 7/26/2019

Thank you! I'll be very patient waiting for it. Your help is appreciated!
-Michael G.
A passenger of Royal Caribbean International - 7/26/2019

I just want to express how happy I am to receive my bag back!
-Joe F.
A passenger of American Airlines - 7/26/2019

Thank you for your quick response. I was pleased with your wick attention to my list report.
-Jessica P.
A passenger of American Airlines - 7/25/2019

You guys did a great job locating our stuffed toy. He was found in the laundry facility at Mammoth. He was waiting for us in our mailbox when we returned home. Great job, everyone, and many thanks.
-Teresa M.
A guest of Yellowstone National Park Lodges - 7/25/2019

Wow I am so impressed by your service. I can't believe you found my phone !! I am so thankful. The daily email status are great and I don't know all that goes in the background for finding lost objects but again WOW. thank you thank you thank you !!!
-Julie P.
A passenger of Air Canada - 7/25/2019

Very good
-Cecilia M.
A guest of Six Flags Great America - 7/24/2019

thank you so very much for returning my phone to me intact...I am very happy
-Michael A.
A passenger of American Airlines - 7/24/2019

every thing was very good and on time
-uri
A guest of Residence Inn LAX / Century Blvd - 7/24/2019

Thank you American Airlines for notifying me on finding my Kindle! My faith is restored in the goodness of humankind
-Sally S.
A passenger of American Airlines - 7/24/2019

Thank you so much for the return of my property.
-Dawn M M.
A passenger of United Airlines - 7/24/2019

Thanks for the quick response looking for my item and keeping me informed.
-Luis R.
A passenger of American Airlines - 7/24/2019

Great support! Thanks so much. I can’t believe it,
-Jack O.
A passenger of American Airlines - 7/24/2019

Thank you so much, I cannot express how much I appreciate your efforts in this situation.
-Stephen D.
A passenger of American Airlines - 7/24/2019

Thank you. Timely delivery was great
-Matt M.
A guest of Harrahs Joliet - 7/24/2019

I'm very grateful with you for your help.
-Michael Díaz G.
A passenger of American Airlines - 7/24/2019

Thank you so much! Great experience.
-Kaylyn T.
A guest of Dollywood - 7/24/2019

I just received a hard drive that I had left on an Air Canada flight. Thank you so much!! I didn't think that I would ever see it again, and really appreciate the incredibly efficient service.
-Jeremy G.
A passenger of Air Canada - 7/24/2019

I appreciate your efforts in returning my lost item and the helpfulness of the staff i worked with.
-Debra P.
A passenger of American Airlines - 7/24/2019

Thank you so much! We'd already thought it was gone for good!! We are both thrilled to be getting it back! Thanks again
-Patricia M.
A guest of Great Wolf Lodge Southern California - 7/24/2019

-
 - 7/23/2019

Thank you! Thank you! His iPad is my husband work life!! We were tired and left it behind. Thank you for recovering it for us!
-Randi McIlhany F.
A passenger of United Airlines - 7/23/2019

THANK YOU !
-Jim H.
A passenger of United Airlines - 7/23/2019

I am SOOOOO HAPPY! Thank you for finding my iPad!
-Michelle M.
A passenger of United Airlines - 7/23/2019

Received in good order and thanks for arranging same.
-thomas P.
A guest of Hilton Long Beach - 7/23/2019

Wonderful job done by the gentleman in the American Airlines Security office! They could not be more helpful are nicer and we're a pleasure to speak with. And kudos to the cleaning crew that found my iPad board the plane! Thank you very much.
-Pamela T.
A passenger of American Airlines - 7/23/2019

Excellent correspondence, item was recovered and shipped. Thanks much
-Kevin W.
A guest of Six Flags Over Georgia - 7/23/2019

Very fast shipping
-MARINA A.
A passenger of Amtrak - 7/22/2019

Amazing service! Speedy response! 10/10
-PJ
A guest of Great Wolf Lodge Niagara Falls - 7/22/2019

I honestly thought that I would not get my phone back after losing it on a rollercoaster. But, I Did! This was a fast and easy process
-Devon M.
A guest of Cedar Point - 7/22/2019

In the past, leaving something on a flight has been frustratingly and sadly like losing it to a black hole -never to be seen again. What a very pleasant surprise this time, where the pilot and flight attendants on my connection flight confidently guided me on how to proceed with locating my iPad, speaking with the friendly, helpful lost luggage attendant in Calgary who helped me to put in the lost item report and explained the process to me, cautioning me not to worry if it took a couple of days for results as it was currently the weekend and how the item would be returned and why, and lastly the very pleasant thrill to receive the ‘ it’s been found’ email and it’s clear instructions on how to proceed in order to get the item sent along. Complements to everyone who set up this lost item return process. I am thrilled with the results and a big thanks to everyone who has helped along the way.
-Shalaya
A passenger of Air Canada - 7/22/2019

Thank you so so much for finding my keys! I had completely forgotten about them up until the notification that they were found. I greatly appreciate the efforts made by the staff to find them and I’m very glad I’m getting them back.
-Steven A.
A guest of Kings Dominion - 7/21/2019

Thank you so much for sending back the item my daughter forgot at camp. The rep was very nice and responded in a timely manner.
-Jodie G.
A guest of Snow Mountain Ranch- YMCA of the Rockies - 7/21/2019

I’m very happy, this was amazing I lost my iPad on Tuesday and I got this back on my office by Friday very happy thank you very much
-Ricardo M.
A passenger of American Airlines - 7/21/2019

Wow!! This is the very first time I have lost something g on vacation that it was found. The app was easy to use and I didn't feel forgotten
-Wilma
A guest of Massanutten Resort - 7/20/2019

Thank you ever so much, I haven't had my Kindle that long, it has all my reading material, a couple of videos, and my games. Thank you, thank you.
-Carol K H.
A passenger of American Airlines - 7/20/2019

Super super super fast response. Thanks and I appreciate you getting my personal items back to me ASAP.
-Virginia
A passenger of United Airlines - 7/20/2019

Thank you very very much for returning my portfolio!!!!! John
-John B.
A passenger of American Airlines - 7/20/2019

Finding my lost item and getting it shipped to me was an easy process. The security team was very helpful and quick to respond. They even called me to verify the correct mailing address . It is my responsibility to check for all items when checking out. If I should leave anything on future visits I have confidence that the security team will get it back to me. Thanks for a great experience to get my lost item back. Sincerely, Charlotte J.
-Charlotte J.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 7/20/2019

Awesome Service! Thank you for finding my phone!
-Chase W.
A guest of Six Flags Great America - 7/19/2019

Thank you so very much. I am so happy that my necklace was turned in and that you were able to ship to me. I am truly grateful. Thank you thank you thank you.
-Diane C.
A guest of Bellagio - 7/19/2019

Thank you for your prompt help!!
-Malwinder G.
A guest of Hilton Waikoloa Village - 7/19/2019

Thank you for such great customer service!!!
-Sandra W.
A passenger of American Airlines - 7/19/2019

The staff was super friendly and helpful, I got my item back.
-Roberto D.
A passenger of American Airlines - 7/19/2019

Shipment was happily received in great condition! Thank you!!
-Beth E.
A guest of Denali Park Concessions - 7/18/2019

I am very impressed with your service. It's just another positive about Marriott
-Diane C.
A guest of Marriott's Shadow Ridge - 7/18/2019

Thank or your diligence in locating my IPad. It is great fully appreciated.
-Muriel Y.
A passenger of American Airlines - 7/18/2019

my jacket arrived yesterday in Monnickendam. Thanks for your good services.
-fred de H.
A guest of Hotel Lombardy - 7/18/2019

Easy to file the loss report. The follow-up communication came soon and often. And my item was delivered quickly. Thank you American Airlines!
-Juan S.
A passenger of American Airlines - 7/17/2019

I was Surprised and very thankful to find out that I was able to get my stuff so fast and so efficient Thank you again
-Rachel
A guest of Mirage - 7/17/2019

The fast response and the best service!!
-Jin N.
A guest of Hilton Waikoloa Village - 7/17/2019

Thanks for such a speedy return of my iPad! I had it within 2 days of contact. Forever grateful! Teresa Willians Teresa Williams
-Teresa W.
A passenger of American Airlines - 7/17/2019

Thank you for the great assistance.
-Connie V.
A passenger of American Airlines - 7/17/2019

Hi, I want to thank you for your professional and very efficient service. I appreciate the fact that you have to handle large quantities of lost items, and really appreciated receiving a prompt response and delivery so fast. Keep up your great work, forgetting personal items is stressful and getting them back is so grateful!! Thanks!!
-Bernard B.
A passenger of Air Canada - 7/17/2019

Thank you so much!! my item was found and mailed to me. I appreciate it so much!!
-Angela Aragon M.
A passenger of United Airlines - 7/17/2019

Thank you so much for finding my lost wallet. This type of lost and found report works. Thank u all who helped
-CHRISTOPHER F.
A passenger of American Airlines - 7/17/2019

Thank you so much for finding and returning my item!!
-Kayla
A passenger of American Airlines - 7/16/2019

Thank you so much
-Gertrude D.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 7/16/2019

We lost a ukelele on a flight from Hawaii to Dallas. Within 24 hours, the uke was found and was being shipped. Thanks so much.
-Thomas Bartholomay J.
A passenger of American Airlines - 7/16/2019

I wish I remembered the name of the lady who helped me, but she was so friendly and helpful and made this process so easy. She definitely deserves commendations for her friendly disposition and awesome customer service
-Gina D.
A guest of Caesars Palace - 7/16/2019

All the people I have delt with have been very helpful. Thank you
-Alison W.
A guest of Double Tree San Diego Mission Valley - 7/15/2019

United’s process for handling lost items was terrific. Lost item form was easy to use and I received regular updates on status. Thank you
-Ellen L.
A passenger of United Airlines - 7/15/2019

THank you
-Dorota W.
A guest of Camelback Lodge and Aquatopia Indoor Waterpark - 7/15/2019

I was delighted and pleasantly surprised by the efforts to find my lost item and the expeditious manner in which it was handle. My deepest appreciation to the Hilton Chain. Great service!!
-Marco Cesar L.
A guest of Hilton Milwaukee City Center - 7/15/2019

Thank you so much for your assistance finding my ipad! I cannot believe someone found it and actually turned it in, AND that AA was able to locate it. Unbelievable! Many thanks!
-Elizabeth D.
A passenger of American Airlines - 7/15/2019

Thanks got my package YEA YEA
-Linda sue C.
A passenger of American Airlines - 7/15/2019

I’m in awe of the swift service and the professionalism demonstrated by the female staff. Very impressed!!
-Karen Y R.
A passenger of Hallmark Aviation - DFW Lost and Found - 7/14/2019

Thanks for your prompt response. You made a difference in my life and restored my faith in humanity. Wonderful job!!!
-Wanda Lopez- H.
A passenger of United Airlines - 7/14/2019

I appreciate the quick response to my request about my lost ID. I am thankful for the person who turned it in with the contents intact.
-Joann L.
A passenger of United Airlines - 7/14/2019

The lost and found process was great. Thanks for the help.
-Jason M.
A guest of Six Flags Great Adventure - 7/13/2019

While on vacation my passport felt out of my back pocket while I was reaching for my phone. I realized it was missing, but due to connecting flight I did not have time to retrieve it. I reported it to Lost and found. My passport was found and shipped to my home. All the while I was kept informed via email and shipment tracking. Having my passport back by the time I returned from vacation was critical because the day after I return from vacation I was flying out to Guyana for my job. Thanks a ton.
-Matt R.
A passenger of American Airlines - 7/13/2019

Thanks so much for returning my tablet!
-Stephen H.
A guest of Westgate Resort and Casino Lost and Found Dept. - 7/13/2019

I know it took quite a while for my lost iPad to find its way home, but nevertheless it was a wonderful surprise... thanks for not forgetting me and helping this loss come to a successful conclusion
-Robert G.
A passenger of Air Canada - 7/12/2019

OMG, We are amazed that you found my daughter's lost glasses. She was sure they fell off the platform. I was impressed with the updates on the status of looking for them. I must admit I was a little doubtful that the glasses you found were my daughters, considering your volume of people. BUT, yes they were hers and without a scratch on them. Quite amazing!! Great customer service. Thank you
-Joyce C.
A passenger of Amtrak - 7/12/2019

Ralph was amazing! So kind and helpful. Incredibly incredibly grateful!
-Ondine C.
A passenger of American Airlines - 7/12/2019

Quickly taking care of. Great Job and thank you!
-Christine R.
A guest of Sheraton Cavalier Hotel Calgary - 7/12/2019

Thank you so much for your assistance. I figured finding my tablet was a shot in the dark. Everyone has been extremely helpful and so nice. I have several family members who work for the airlines and I understand the pressures of the business. Thank you again!
-Julia A.
A passenger of American Airlines - 7/12/2019

Thank you so much.I arrived in Japan safely
-RURIKO T.
A passenger of United Airlines - 7/12/2019

HelloJust wanted to say what an amazing service you provided. I logged a request for lost sunglasses and money, and everything (although a check rather than cash) was provided in perfect condition and in good timing. Thanks you so much for this and it really feels why you get better service from a great hotel like Ceasers, it definitely will positively influence my choice of Vegas hotel in the future.All the bestNeil
-Neil S.
A guest of Caesars Palace - 7/11/2019

Thanks for such a quick helpful reply to my lost IPad . So pleased that you found it so quickly!Teresa W.
-Teresa W.
A passenger of American Airlines - 7/11/2019

A million thanks for finding it and returning my iPad. A special thank you to Tracy who went the extra mile on my behalf in tracking me down. You are amazing and extremely kind and thoughtful. THANK YOU. Marsha G.
-Marsha G.
A passenger of Air Canada - 7/11/2019

Thanks for the expedited service and attention to detail. Todd J. made the impossible possible. Thank you very much.
-Trisean F W.
A guest of Hilton Dallas Plano Granite Park - 7/11/2019

I received my missing iPad today. It functions just fine and was packed very well. Thank you for finding it and sending it to me. I thought it was gone forever. This saved me considerable money and aggravation. Again, thank you so much!
-Tim I.
A passenger of United Airlines - 7/11/2019

Thank you for finding mine camera and shipping it to me. I received it today. Thank you
-Earline W.
A guest of Yellowstone National Park Lodges - 7/11/2019

The return of my travel mirror was a seamless experience!! I am so pleased with the prompt service. Now I have my mirror for my trip to Europe on Saturday!! Thanks to everyone for their help!!
-Karen J. H.
A guest of Residence Inn / SpringHill Suites Greenville Downtown - 7/11/2019

Great job on quick response and thank you for finding my iPad.
-Amy
A passenger of American Airlines - 7/11/2019

You all are wonderful. I appreciate your diligence a d will sing your praises every chance I get!
-Erlinda G.
A passenger of United Airlines - 7/10/2019

Thank you so much for getting my laptop back to me. I really appreciate it!
-Katharine W.
A passenger of American Airlines - 7/10/2019

I genuinely was not anticipating on getting my phone back, simple because of the circumstances. However getting an email stating they found my item was just the cherry on top of an already great day. I truly appreciate all the time and effort that went into finding my phone. I will DEFINITELY be back
-Michael A.
A guest of Six Flags Magic Mountain - 7/10/2019

I received my phone today. Thank you for the good service.
-Gina L.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 7/10/2019

Thank you so much! You are my hero.
-Paula O.
A passenger of United Airlines - 7/10/2019

Thank you!
-Dave H.
A passenger of American Airlines - 7/10/2019

Thank you so much for the return!
-EDWARD J D.
A passenger of United Airlines - 7/10/2019

I received the item. Thank you
-William F.
A guest of Hilton Vancouver - 7/10/2019

Well done! Received my items back that I left in my room. Thank you so much!
-Brian G.
A guest of Hyatt Regency Wichita - 7/10/2019

Wow! Great web site, great service from personnel at Hilton. This type of prompt professional service is why we stay at Hilton
-James C.
A guest of Hilton Los Angeles Airport  - 7/10/2019

Today, the package is arrived without trouble.Thank you very much for your cooperation at this time.I greatly appreciate you.
-Remi T.
A passenger of United Airlines - 7/10/2019

Thank you to all for finding my left behind bag. I am very appreciative of your efforts. This more than makes up for missing luggage in Maui. Julie was very pleasant on the phone and very helpful. Thank you again. Your very loyal customer,Bill N.
-William G N.
A passenger of United Airlines - 7/9/2019

Excellent service! Very convenient and efficient. Loved the email updates. Well done! Received my Rx reading glasses within 10 days
-Reni C.
A passenger of Air Canada - 7/9/2019

Excellent service!
-Vei C.
A passenger of United Airlines - 7/9/2019

Thank you so much for all your hard work! I totally appreciate all of your persistence and effort to find not only my keys but all of the customers. Thank you!
-Jesse B.
A guest of Six Flags Great America - 7/9/2019

I cannot say thank you enough times for this quick resolution!! I was just sick thinking I lost those keys, much appreciation to whoever turned in my keys and the vigilance in getting them found and shipped!!
-Julie H.
A passenger of Hallmark Aviation - DFW Lost and Found - 7/9/2019

Thank you so much for having a phone number to call for my terminal and such a great actual person to speak to right away. Can't thank you enough!
-K C.
A passenger of American Airlines - 7/9/2019

Thank you a million times I ever.
-Carolyn C.
A passenger of American Airlines - 7/8/2019

Excellent
-Inna T.
A guest of Pelican Hill Resort - 7/8/2019

Thanks for sending my binoculars
-William H.
A guest of Denali Park Concessions - 7/8/2019

Thanks for sending my binoculars
-William H.
A guest of Denali Park Concessions - 7/8/2019

Thank you so much! I appreciate all the effort and work that you spent finding my iPad. Thanks again!
-Carol M.
A passenger of American Airlines - 7/8/2019

We really want to thank you !We got our item back !May the Lord bless you all !
-Roberta G.
A passenger of American Airlines - 7/8/2019

Good service.
-Van Royce V.
A guest of Alyeska Resort - 7/8/2019

appreciate that my item was found and all materials returned to me. Thanks for your service.
-ED C.
A guest of Marriott’s Newport Coast® Villas - 7/8/2019

Glad you found my laptop. System is pretty easy to use.
-Alaine H.
A passenger of American Airlines - 7/8/2019

Wow, what an awesome surprise. I lost/left a bracelet at a casino 2 weeks ago, but didn't realize until a few days ago. I filled out the form thinking it was hopeless, but... voila! I got a phone call this morning saying my bracelet was found. I easily filled out the return shipping form and have already gotten a tracking number.Thank you! Thank you! Thank you! I have tears in my eyes, I'm so relieved.
-Karen Z.
A guest of Primm Valley - 7/7/2019

Incredibly easy, efficient, and timely process. Item was found and shipped within 2 hours of initial contact request. Comforting sequence of events. Thank you!
-Kurt S.
A guest of Doubletree Somerset - 7/6/2019

Thank you for your excellent service! I’m very appreciative of how quickly I was notified that my iPad had been found. The process to arrange shipping was super easy, and I couldn’t be happier! Thanks again!
-Leslie B.
A passenger of Hallmark Aviation - DFW Lost and Found - 7/6/2019

So thankful you found our lost item and were able to ship it back easily. Great service, thank you.
-Rick C.
A guest of Great Wolf Lodge Concord NC - 7/6/2019

I am so impressed that your system worked and my airbuds were found!! Thank you, Deborah
-Deborah S.
A passenger of United Airlines - 7/6/2019

I can't explane how much attention you all have paid to finding me and getting me the item I left on one of your planes....it goes beyond what I expected...thanks
-james G.
A passenger of American Airlines - 7/5/2019

Great service and thanks to cleaning crew who took the folder out of the seat pocket and did NOT throw it away!
-Dolores S.
A passenger of American Airlines - 7/5/2019

Great job, thank you very much!
-Francisco B.
A passenger of American Airlines - 7/5/2019

I received my package today. United Air was very helpful locating it for me and sending it to me. Thank you very much.
-Karen J R.
A passenger of United Airlines - 7/5/2019

The FedEx truck just dropped off my lost wallet. Everything was there and indistirbed. I can’t thank you enough for your efficient handling of our claim.
-Richard S.
A passenger of United Airlines - 7/5/2019

My congratulations on the quality of service provided to me on my lost laptop. Attention to details, prompt answers and recovered item, is the best of answers a customer can expect. Excellent service.
-Hernan S.
A passenger of Hallmark Aviation - DFW Lost and Found - 7/5/2019

Awesome Job....Quick and efficient..made my day!!!
-Justin D.
A passenger of American Airlines - 7/5/2019

Thank you so much,
-Mirta R.
A passenger of American Airlines - 7/5/2019

Thank you so much for the speedy finding back my I Pad ..appreciate it very much.
-Florante M. G.
A passenger of United Airlines - 7/4/2019

Thank you for your efforts in locating my lost laptop computer. I greatly appreciate it.
-Daniel G.
A passenger of American Airlines - 7/4/2019

I just wanted to thank the whole staff, starting with the very nice lady whom cleaned our room daily and the front desk personnel for being so polite when I asked about the jewelry I left behind in the safe, not to mention your lost and found associates whom located my jewelry, I can’t remember their names but they were very professional and polite as well. Thank you all so very much for delivering my jewelry, it’s good to know we still have honest people out there. I Love The Hard Rock food and service I Rate it a 10. Keep up the good work!
-Gina L M.
A guest of Hard Rock Hotel and Casino - 7/3/2019

Thank you so much...I appreciate you contacting me when I left several pieces of clothing in your hotel....I had a wonderful stay, and will surely recommend you to my traveling friends.
-Margaret S.
A guest of Paris Las Vegas - 7/3/2019

Awesome service! Quick and Easy!!
-Jessica Van L.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 7/3/2019

Super response and world class service
-Darrell J J.
A passenger of United Airlines - 7/3/2019

Thank you so much for finding my lost headphones and shipping them to me! Great service, fast and well done! Michael
-Michael M.
A passenger of United Airlines - 7/3/2019

Great Service, Great People. Thank you very much
-Jan F.
A passenger of American Airlines - 7/3/2019

My husband had asked me to give him the Kindle. I said he had not given it to me. Then I looked at the email, and saw the notices that you had it at your facility! Extremely quick notice, much appreciated. I check prices of Kindle, and was more than happy to pay you for shipping it to us! Outstanding! It arrived yesterday!
-Barbara M.
A passenger of United Airlines - 7/3/2019

Thank you everyone for helping me to get my items that I left in the safe.All were received today and perfect!Thank you again!Tonya F.
-Tonya F.
A guest of Hilton Grand Vacations Club The Elara  - 7/3/2019

I am so delighted that you found my phone and it's being returned!!! Way to go United!!!! I'll update when it is actually received but am fully optimistic! Thanks so much!!!
-Carol M.
A passenger of United Airlines - 7/3/2019

Appreciate efficiency of the process- thanks
-Bonnie
A passenger of United Airlines - 7/3/2019

I would like to express may great thanks to the person s honesty in handing in my wallet it restores my faith in Human nature and also your quick response to my email re lost wallet many thanks for a job well done
-Derek H.
A passenger of Air Canada - 7/2/2019

Thanks a million! C
-C S.
A passenger of American Airlines - 7/2/2019

Thank you so much to the team, you guys do an excellent Job!!
-Rodrigo R.
A passenger of United Airlines - 7/2/2019

Thank you so much for your assistance with returning the item that I left in the hotel room. The staff members at the front desk were extremely kind and understanding!
-Lauren F.
A guest of One Ski Hill Place|HOTEL ONLY - 7/2/2019

So incredible how fast and efficient the process was. Thanks so so much! My faith is restored in people!
-Josh B.
A passenger of American Airlines - 7/1/2019

-sabrina
A guest of Best Western Premier Grand Canyon Squire Inn - 7/1/2019

Thank you!!!
-Rikki W.
A passenger of United Airlines - 7/1/2019

Frank with the terminal 8 lost and found was AMAZING! He quickly found my laptop and was so sweet to work with over the phone. THANK YOU FRANK! You really made my week and I appreciate how cheery and professional you were. Yay!
-Kerrie L.
A passenger of American Airlines - 7/1/2019

Thank you so much for your help in locating my clothes I know it’s not much but I mean a lot to me so I thank you from the bottom of my heart
-Marine P.
A guest of MGM Grand - 7/1/2019

Thank you so much for the quick and courtious service. Nora was an excellent customer servce represenative.
-James E.
A passenger of Hallmark Aviation - DFW Lost and Found - 7/1/2019

Thanks so much!!!
-nancy R.
A guest of Meyer Vacation Rentals - 6/30/2019

Even though I had to pay, I was very glad to have my shoes return to me. The company was very efficient in taking care my shoes. O really appreciated their help and didn't realize that the company existed.Thanks again for your help.
-Betty
A guest of Harrahs Gulf Coast - 6/30/2019

I received my list item in the package. Thank you very much.
-Ted W.
A passenger of Amtrak - 6/29/2019

Outstanding customer service. Thought we had lost new iPad for good. Thank you! Thank you!
-Harry T. Fogle, E.
A passenger of American Airlines - 6/28/2019

THANK YOU to the dedicated team at United Airlines for finding and notifying me that my laptop was found and then being so efficient in the immediate shipping. This kind of customer service leads to a loyal customer!
-Dennis W.
A passenger of United Airlines - 6/28/2019

I never thought I would ever get my phone back. Three days later I got a call that it had been found! Thank you so much!
-Brenda A.
A passenger of American Airlines - 6/28/2019

Thank you so much for contacting me concerning my lost Kindle. I thought it was gone forever! Great service on this!
-Linda J.
A passenger of American Airlines - 6/28/2019

Item arrived safely and was well packed. Was good to follow tracking from Seattle to Perth
-James B.
A passenger of Celebrity Cruises - 6/28/2019

Many many thanks for the up-to-date information on when and where my shipment is.
-Aileen M.
A passenger of Royal Caribbean International - 6/28/2019

Didn’t realize that I lost it! Thanks to AA and the system for bailing me out!
-James T.
A passenger of American Airlines - 6/27/2019

Overall a good experience reclaiming my belongings. Thank you.
-Stephen P.
A guest of Glacier National Park Lodges - 6/27/2019

I’m so thankful for the service that this company brings into the public. All my gratitude to you
-Jose
A passenger of United Airlines - 6/27/2019

Truly thankful for your assistance in locating my cell phone. The people who contacted me were very helpful.
-milagros M.
A passenger of Amtrak - 6/27/2019

Great job, you have saved me a lot of grief .I am working out of town for weeks now i don't have to try to get a new driver licence. thank you
-Nick M.
A passenger of American Airlines - 6/27/2019

Good system and it worked. Can’t ask for more
-Jim P.
A passenger of American Airlines - 6/26/2019

Thank you so much for finding my 11 yr old's phone. He took many pictures on our 12 day vacation, so we was very sad last night. Fortunately it was found!! Just sad that we left town late last night without getting it in person. Thanks for your efforts!!
-Tracy G.
A guest of Monterey Bay Aquarium - 6/26/2019

Thank you SO very much for finding and notifying me of my lost item! I am extremely grateful
-Shari B.
A guest of PARK MGM Las Vegas - 6/26/2019

Excellent service
-Lauren
A passenger of American Airlines - 6/26/2019

I am absolutely amazed at the honesty of your employees and staff for finding my belongings I left behind. Thank you so much you all rock!!!!:)
-Marce
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 6/25/2019

Thank You guys. The PHL baggage team is was very helpful.Kudos to WAYNE at Baggage loss dept with AA at PHL. He persoanlly walked all across the airport to help track down my laptop.
-srikar reddy C.
A passenger of American Airlines - 6/25/2019

Very thankful for the honest staff at the LINQ for turning in and returning my wedding band. I believe the gentleman I spoke with yesterday is named Robert who was very kind, and reassuring (and prompt). Thank you so much! This means more than I can say. Sherry C.
-Sherry C.
A guest of The Linq Hotel (Lost and Found Department) - 6/25/2019

Thanks and as soon as possible would be appreciated
-Macy F.
A guest of Hilton Pointe Tapatio Cliffs - 6/25/2019

AA was just amazing!! Several people gave me numbers until I reached the right person. Ralph verified he had my items, went through the security check to identify both, packed them up and shipped my items FedEx overnight. We could not be more grateful and relieved. Another reason we are loyal American flyers and CC holder. Many thanks and great appreciation for the outstanding customer service. A special thanks to Ralph!!
-Susan M.
A passenger of American Airlines - 6/25/2019

Buenas tardesMi agradecimiento por el servicio de excelencia en su departamento de loss and found. Gracias por la prontitud de envío.
-olga P.
A guest of Universal Orlando Resort - 6/25/2019

You guys rock! Thank you, thank you!
-Katherine W.
A passenger of American Airlines - 6/25/2019

Thank you American Airlines for locating my passport and sending it back to me. Happy!
-Jackieline N.
A passenger of American Airlines - 6/24/2019

Thank you all so very much for tracking down the lost tablet for me. I am very impressed since I have never recovered a lost item before. Kudos to AA from an Ex Plat flyer.
-Morag F.
A passenger of American Airlines - 6/24/2019

Thank you all at Spinaker Resort in Hilton Head! David and I look forward to getting his watch later this week. This process seems to work well.
-mary M.
A guest of Spinnaker Resorts Hilton Head - 6/24/2019

Really a wonderful service, I appreciate the way you have resolved the issue by giving on time information and you all made me happy.
-Prakashchandra P.
A passenger of American Airlines - 6/24/2019

WHO CAN I THANK ??? YOU GUYS ARE AMAZING! My sick parents can only call this number.....and it means the world to US that I can have my phone back this quickly! I would love to send a card to someone personally to show my appreciation. THank YOU SO SO MUCH!!! Barbara L.L.
-Barbara L.
A passenger of United Airlines - 6/24/2019

Thank you so much for providing this web site and searching for my items. I am very impressed with your follow up- and relieved to find my things!
-Sarah L.
A guest of Westin Kaanapali Ocean Resort Villas - 6/24/2019

Appreciate your quick response. I did receive my Cpax machine and was pleased with the way Air Canada handled the situation. Thank you!
-Arton C Silas J.
A passenger of Air Canada - 6/24/2019

Thank you for your prompt response. Received the item in a timely manner
-Mary B.
A guest of Majestic View Lodge - 6/23/2019

Excellent service from the supervisor at MIA American Airlines lost and found. I was very impressed and am very grateful to him for his help and patience. Thank you.
-Nina N.
A passenger of American Airlines - 6/23/2019

My item was returned in perfect shape. Thank you all so much for everything.
-Guadalupe Alegria L.
A guest of River Inn at Seaside - 6/23/2019

received the clothes I mistakenly left in my rental. Thank you so very much for such quick service!!
-Garrett L.
A guest of Bluewater Realty - 6/23/2019

Thank you very much!! Very grateful AA was able to find my lost item and nice app to allow to file claim and be kept aware of progress.
-Brian P.
A passenger of American Airlines - 6/23/2019

Thank you for your search and restoring our property. Good work!
-Judith A.
A passenger of United Airlines - 6/23/2019

The person on the phone was wonderful. After we hung up I expected to hear back in a day or two but hear back within 30 mins that the item had been found. For what started out as a disaster, this finished as a great experience.
-Peter Z.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 6/23/2019

Great job, very good service. You could teach some of those good customer service skills to the Old Faithful Inn dining room personnel. Thanks very much.
-Quinn D.
A guest of Yellowstone National Park Lodges - 6/22/2019

I got my package in excellent condition early then planed. Thank 'Chargerback' and "Carnival Cruise Line" very much.Regards Olga T.
-Olga
A passenger of Carnival Cruise Line - 6/22/2019

Delighted how quickly my item has been found. Very good communication from the time I reported it. Very impressed with the service.
-Denise M.
A passenger of United Airlines - 6/21/2019

I am so thankful for American Airlines having such a great Lost and Found Department. We can hardly believe that within less than an hour of our reporting the loss, we learned it had been found. Thank you so much. Kathy and John S.
-Kathy S.
A passenger of American Airlines - 6/21/2019

Thank you for the service.Package arrived safely.
-Dillavou, J.
A guest of Ojai Valley Inn - 6/21/2019

Thank you for your prompt service. Much appreciated.
-wendy H.
A passenger of United Airlines - 6/21/2019

Excellent service. Thanks for locating my lost item.
-Annette B.
A passenger of Carnival Cruise Line - 6/20/2019

Thank you for retiring my Apple IPad. I received so quickly and it was packaged so well. I appreciate that very much. Please thanked the person that turn it in and the persons that mailed it to my home address. Thank you thank you
-Tomasita (Tommi) W.
A passenger of Carnival Cruise Line - 6/20/2019

thank you for such great service :)
-lisa B.
A passenger of United Airlines - 6/20/2019

American Airlines was amazing. The people were helpful and empathetic. Thank you for your time and energy. I am happy to be reunited with my phone!
-Kathleen Shehan C.
A passenger of American Airlines - 6/20/2019

Lost part arrived.Thanks for the successful and fast service
-Wolfgang R.
A passenger of American Airlines - 6/20/2019

Thank you so much for your wonderful serviceI received my much treasured jewellery back today.
-Linda F.
A guest of Hilton Hawaiian Village - 6/19/2019

ALOHA United:My lost i-Phone arrived at our home in Kailua, Hawaii, this afternoon, and I'd like to thank the United team for locating and returning this item - most appreciated!A hui hou,Jim C.
-Jim C.
A passenger of United Airlines - 6/19/2019

Thank you so such for finding my Kindle. I am retiring soon and look forward to reading the many books I have on it!You are great!!!
-Helen B.
A passenger of American Airlines - 6/19/2019

ThanksI really appreciate you sending my IPODSteve
-Steve
A passenger of United Airlines - 6/19/2019

Great job
-Stanley T.
A guest of Carowinds - 6/19/2019

Thank you very much for the effort!
-Jose F.
A passenger of American Airlines - 6/19/2019

Excellent customer service. Thank you.
-Dr Greg C.
A guest of Marriott's Waiohai Beach Club - 6/19/2019

Thank you for returning my IPad. Thanks to the stewards that took care of our room and turned it in to lost and found. I got it back today through USPS. Again thank you.
-Shirley U.
A passenger of Carnival Cruise Line - 6/19/2019

Thank you so much for finding my tablet! So quick. The officer who called was very nice and polite
-Janet L.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 6/19/2019

This is great news. Thank you. I will let you know when I receive the item. Wonderful service, proud to be a member of the AC Team.
-Pamela W.
A passenger of Air Canada - 6/19/2019

Your assistance was very professional and effective. I appreciate your help. Thank you!!
-Roberto C.
A guest of Hershey Lodge - 6/18/2019

Very pleased with ease of process to get my backpack! I hope the backpack is in good shape, of course.
-Patricia S.
A passenger of American Airlines - 6/18/2019

Thank you
-Rudolf S.
A passenger of United Airlines - 6/18/2019

Hi, Thank yo so much for finding my keys on the Ruby Princess, and for your prompt attention to this matter. Much appreciated. Dianne
-Dianne D.
A passenger of Princess Cruise Lines Ltd - 6/18/2019

American Airlines has an ace team at the Charlotte airport. From reporting my lost phone, finding out it had been found, to phone being returned via FedEx, process was clear and precise. Monica in particular was very helpful and deserves many kudos for her customer service. Thank you very much.
-Rachel O.
A passenger of American Airlines - 6/18/2019

wonderful service
-george E.
A passenger of Royal Caribbean International - 6/18/2019

Thanks for the reasonably quick return of lost item.
-Supramaniam S.
A passenger of Air Canada - 6/18/2019

I received my lost item on 6/15. Thanks very much for excellent service - quite amazing!
-ROBERTO S.
A guest of Ocean Resort Casino  - 6/18/2019

Thank you so much
-Ceyda
A passenger of American Airlines - 6/18/2019

J’ai bien reçu mes lunettes et elles étaient en bonne condition. Vous êtes une compagnie que je recommanderai toujours pour votre professionnalisme. J’écrirai une appréciation sur Facebook pour souligner la qualité de vos suivis. Merci encore pour tout.
-Christiane L.
A passenger of Carnival Cruise Line - 6/17/2019

the gentleman who i dealt with was very personable , pleasant , and extremely helpful.
-dounan M.
A passenger of American Airlines - 6/17/2019

awesome!!!!! thank you thank you thank you!!!!
-Monica
A passenger of American Airlines - 6/17/2019

Thanks guys for all your help! Appreciate it!
-Ben R.
A guest of Waldorf Astoria La Quinta Resort  - 6/17/2019

Just when I had given up all hope you found my lost article! Thx so much.
-David S.
A passenger of United Airlines - 6/17/2019

We are thrilled the phone was found!! Thanks so much!!!!!
-Meredith G.
A guest of Hershey Park - 6/16/2019

Thank you very much for your wonderful job!!!
-RICARDO JORGE S.
A passenger of United Airlines - 6/16/2019

Thank you so much.
-Joseph Bradley I.
A passenger of United Airlines - 6/15/2019

Very professional and courteous. Thank-you for returning my lost item.
-EDWARD S.
A guest of Caesars Windsor - 6/15/2019

Really surprised you made the effort to contact me regarding this list item. This rarely happens. Thank you.
-Mike P.
A passenger of American Airlines - 6/15/2019

American Airlines Team members Tony and Dina were essential in finding my item. They are amazing souls! Extremely professional and both went above and beyond to get my item to me.
-Constantine B.
A passenger of American Airlines - 6/14/2019

I was surprised and pleased that my iPad was found and returned.
-Linda K.
A passenger of United Airlines - 6/14/2019

I truly appreciate that united airlines found my lost items, which included a laptop and jumper and have now shipped them to me in Rwanda. The flight was also on time and the service was excellent. I’ll be sure fly united again.
-Gabriella N.
A passenger of United Airlines - 6/14/2019

Excellent job , Highly recommend, very good services . Is worth to pay this agency. I went directly with AA.com put a claim didn’t do anything for me .
-Natalia C.
A passenger of American Airlines - 6/14/2019

Very impressed with AIR CANADA follow up and systems for tracking...thank you.
-bharris
A passenger of Air Canada - 6/14/2019

Thank you so much for finding and returning my phone. It had a lot of very special pictures of my kids on it. The whole process was smooth and I was kept informed the whole time. Everyone that I dealt with was very helpful and pleasant. Y’all are the best.
-Brian C.
A guest of Kings Dominion - 6/13/2019

Really appreciate this service!!
-Linda P.
A customer of Dollar Car Rental Seattle - WA - 6/13/2019

Thank you for providing this service.
-Janet R.
A passenger of American Airlines - 6/13/2019

Great customer service - much appreciated!
-Allan P.
A passenger of Air Canada - 6/13/2019

Thank you. Great customer service
-Romea
A passenger of MSC Cruises USA - 6/12/2019

Thank you so very much for finding and getting my iPad back to me! I greatly appreciate it.
-Tammy H.
A passenger of American Airlines - 6/12/2019

Extremely nice pleased with super fast service. Emailed the lost report and received a call within two minutes of possible locating of my IPad left at gate in Phoenix. Confirmed password and within minutes set to be shipped back to Hawaii. Totally blown away by the service. Wonderful experience! Thanks American Airlines and Phoenix Airport.
-Steven E.
A passenger of American Airlines - 6/12/2019

Thank you and everyone that found my iPad is very special to me was given to me by my son I appreciate all your hard work and how you sent it to me so quickly thank you
-Margaret H.
A passenger of Amtrak - 6/12/2019

Thank you very much for finding my Kindle and especially so quickly. I really thought it would not be turned in.Thank you again!!
-Nancy E.
A passenger of American Airlines - 6/12/2019

Please accept my sincere appreciation for your absolutely amazing service. I am unable to think of enough superlatives to describe your incredible follow through in finding my shoulder bag. Thanks again. Jerry B.
-Jerry B.
A passenger of American Airlines - 6/12/2019

Thank you, American airlines and O'hare lost and found. This iPad holds at least 8 years of my great grandkids. Priceless to me.
-Marilyn H.
A passenger of American Airlines - 6/12/2019

I so appreciate y'all finding my phone and keeping me posted. Thank you for being so prompt!
-Lisa C.
A passenger of American Airlines - 6/12/2019

I really appreciate all the effort to find my lost item and ship it at same way i lost it. Thank you all.
-Lorena Camargos da S.
A passenger of United Airlines - 6/12/2019

Your service is fast and easy use. I give it 5 star.
-Wayne Q.
A guest of LUXOR Las Vegas - 6/12/2019

Thank you so much. Delighted this was found and traced back to me.
-Jeanne L.
A passenger of United Airlines - 6/11/2019

My IPad arrived today. Thank you so much for finding it and getting it back to me so promptly.
-Patricia A.
A passenger of American Airlines - 6/11/2019

Item received. Thank you.
-Marilyn M.
A guest of Hershey Lodge - 6/11/2019

I’m still in awe about you guys’s response. Eternally grateful!! Sending you all that took a part blessings!
-Chaonaine G.
A passenger of American Airlines - 6/11/2019

Thank you for your quick reply. We had a great time during our stay. We will highly recommend you to our friends and family.
-Patricia R.
A guest of Mirage - 6/10/2019

Charles in L.A. was amazing!! He made this process almost painless. Over and above the expected service in every way! Thank you!
-betty Z.
A passenger of Amtrak - 6/10/2019

Thanks
-Roger G.
A passenger of United Airlines - 6/10/2019

U guys are the best
-Jacques K.
A passenger of American Airlines - 6/10/2019

Thank you so much for your help! My item was found and shipped the next day. I couldn't ask for more. It is much appreciated.
-Christina S.
A passenger of American Airlines - 6/10/2019

Awesome service!!! Thank you to Rizz!!she was so helpful and understanding and great!!!
-tony W.
A guest of New York New York - 6/10/2019

Got my Kindle the next morning!Thanks for contacting me that you had found it.
-Maria H.
A passenger of United Airlines - 6/9/2019

Thank you so much for findi ng and returning my tsblet greatly appreciate it.
-Barbara Elaine P.
A passenger of United Airlines - 6/9/2019

We're amazed by the honesty and perseverance to have our phone returned. We only wish we knew how and where they found it!
-Frank H P.
A passenger of MSC Cruises USA - 6/9/2019

Hello: I am so THRILLED that I am getting my Garmin GPS back. I thought it was stolen/lost forever. And now its been found....and so quickly. I will tell the whole world about how wonderful RCCL was and how good they treated us, and so responsive to my lost item. I guess it will take about 2 weeks to get back, but that's ok. Thank you, again!!
-Sandra S.
A passenger of Royal Caribbean International - 6/8/2019

Thanks very much for returning my phone
-sue H.
A passenger of United Airlines - 6/8/2019

The Last and found staff were extremely cordial. The process of requesting an item was very easy and efficient. Thank you!Enjoyed my stay a Ballantyne as well!
-Shailaja Mohan G.
A guest of The Ballantyne - 6/8/2019

Appreciate the process being handled very smoothly
-Edwin Clark I.
A passenger of United Airlines - 6/7/2019

Thank you for returning my lost item, (a Kindle), I appreciate your effort.
-Cynthia W.
A passenger of American Airlines - 6/7/2019

Amazing service! Reported the loss, being my own fault, then watched you find it and ship it within hours. The process was painless and fast. Congratulations for accomplishing a fine level of service in an industry where margins are under so much pressure.
-Brian S.
A passenger of American Airlines - 6/6/2019

Thank you, I had given up hope of my phone being found and was so pleasantly surprised when I received the message that it had been found and the online sust was great for retrieving my phone and havin it delivered to my home.Thank you
-Ann O.
A passenger of American Airlines - 6/6/2019

Thanks for finding my tablet and sending it so fast . I would love to visit again
-Marjorie M.
A guest of Golden Nugget Las Vegas - 6/6/2019

So easy glad they have this service thanks
-Regan L.
A guest of Hilton Grand Vacations Club at The Flamingo - 6/5/2019

Would love to find the wonderful person who return my wallet and phone to thank them so much???
-David G.
A passenger of Carnival Cruise Line - 6/5/2019

I can’t thank you enough for finding my missing mobile phone, contacting me and seeing that it was promptly returned. This service has been outstanding in every way and I have shared this story with many already. You made my day AA Lost and Found! I am so grateful.
-Gloria W.
A passenger of American Airlines - 6/5/2019

Received the items.Thank you for the promptness.
-Robert N.
A guest of WDW Swan and Dolphin Resort - 6/4/2019

Thank you so much for the attention I received . I especially want to thank Jaylie your employee for letting me know my phone was found and turned in to lost and found.
-Daniel S.
A guest of Sesame Place - 6/4/2019

Thanks to everyone for the efforts made in returning my insulin pen to me; I appreciate it and am pleased to have it back.
-Teresa R.
A passenger of Air Canada - 6/4/2019

Right after hitting send on the shipment/payment information, I caught that the Zip Code in one of the columns was wrong, but there is no way (at least I could find) to back up to the form and correct, or any place to send a correction. Mike
-Mike M.
A passenger of United Airlines - 6/4/2019

Thanks so much for being proactive. I thought my charger bag was gone and what a surprise to get your email. Appreciate this service more than you realize!! Thank You Again!!
-Lisa
A passenger of American Airlines - 6/4/2019

A HUGE thanks to everyone involved in the process of returning my left-behind iPad on UA 921 on 5/31/19. I was fearful that this was lost forever with countless irreplacalbe photos, ebooks, movies, etc. that are NOT backed up elsewhere. Your process, the phone calls, text and E-mails were very much appreciated along the way. Again, my kudos and deep appreciation for what was done. My iPad was delivered today!
-Keith M.
A passenger of United Airlines - 6/4/2019

Thank you!!! I appreciate your efforts to return my list item.
-Holly C K.
A passenger of United Airlines - 6/4/2019

Lost item back in hand. I'm so very grateful to your staff for it's return. My faith in people is renewed!
-Fran P.
A passenger of United Airlines - 6/4/2019

Thank u for send my clothes
-Aida Lucia A.
A guest of Wynn Las Vegas - 6/4/2019

I'm very appreciative of Erwin Robles' prompt and thorough attention to my lost photos. They have a tremendous amount of sentimental value (and cushion the bumps of business travel).Thank you for your great service!- Jim W.
-James W.
A guest of Hilton Anaheim - 6/3/2019

Amazing! Thank you so much!!! Great service and care for your customers!
-Tatiana L.
A passenger of Hallmark Aviation - DFW Lost and Found - 6/3/2019

AA did great, never thought I would see my phone again.Thanks so much!
-Don R.
A passenger of American Airlines - 6/2/2019

Thank you for quickly finding my lost wallet and shipping it to me so fast.
-Jill Hart B.
A passenger of American Airlines - 6/2/2019

Thank you so much for finding
-Kathy Y.
A guest of Red Rock Casino Resort Spa - 6/2/2019

The people that helped me in what I lost, all I can said is they are wonderful people and done a excellent job Thank You All
-Jethro H.
A guest of Paris Las Vegas - 6/1/2019

Items were returned promptly and the whole process was easy! I am very appreciative. Thank you.
-Megan K.
A guest of Harrahs Cherokee Resort - 5/31/2019

I received my iPad in the same condition it was in when I left it in the plane. I want to thank you for sending this back to me, to be honest I didn’t think you would take the time and steps required to get this back to me. Thank you very much!!
-Pat F.
A passenger of United Airlines - 5/31/2019

Thank you so much for returning my daughter's lost bear, as well as including the very cute note about the bear's overnight adventure at the airport. The experience went from tears to smiles thanks to your effort and kindness. Thank you so much!
-James M R.
A passenger of United Airlines - 5/31/2019

Item just arrived. Thanks so much.
-William J H.
A guest of Embassy Suites Huntsville - 5/31/2019

I greatly appreciate the quick response and the fact that someone called me as well as emailed. I will definitely stay at Luxor again, thank you again and God Bless.
-Ginger G.
A guest of LUXOR Las Vegas - 5/31/2019

Very satisfy with the process of receiving my back, thank you
-Chun C L.
A passenger of United Airlines - 5/31/2019

Thank you for your caring I receive my item in good condition.
-France C.
A passenger of American Airlines - 5/31/2019

I just wanted to give a huge thank you to you guys for your help. It’s a sad and empty feeling knowing you left something in the safe and are already on your way home after having a great time at your hotel. This was my second time staying in your hotel/casino and it won’t be my last. Your team and staff has exceeded my expectations. Thank you so much,Andrew
-Andrew L.
A guest of The Linq Hotel (Lost and Found Department) - 5/30/2019

Thank you very much for your help and support in this regard. Really appreciate for being on top of it.
-Amit Kumar P.
A guest of Massanutten Resort - 5/30/2019

Wonderful result in just one week. Great job!
-Tom L.
A passenger of Amtrak - 5/30/2019

Hotel Manager Erik was exceedingly helpful in recovering and returning a box of jewelry I left behind after our very enjoyable stay at Hotel Intercontinental in New Orleans for the ZMR awards show. Karina was the wonderful staff person who found the missing jewelry and promptly turned it in to Erik. He notified me immediately and arranged for it’s safe and speedy return to me by mail. We’ve stayed in this beautiful hotel several times over the years and this experience certainly insures our loyalty to and fondness of the hotel. When I offered a reward, Erik only asked that I say something complimentary about our stay. Thank you so very much.
-Cheryl W.
A guest of Intercontinental New Orleans - 5/29/2019

Thanks so very much for everything that was done to find and return my keys !! You guys made my day!! Thanks again!!!
-Kevin Y.
A guest of Dollywood - 5/29/2019

Thank U so much...!!! Thats why i always fly with AA...
-DAVID T.
A passenger of American Airlines - 5/29/2019

I was amazed to get your email! I reported my loss at ABIA and was basically handed a card and told to go online. The impression given was “Just too bad”. Then I got your email next day. I am thrilled. Thanks for going the extra step!
-Susan L.
A passenger of American Airlines - 5/29/2019

Love United, Thanks for all you do.Great work on retrieving my lost item.
-Charles K.
A passenger of United Airlines - 5/29/2019

Very impressed at how quickly my lost item was found and shipped! Thank you so much for the excellent customer service.
-Melanie M.
A passenger of United Airlines - 5/29/2019

Great job!
-Kathleen C. G.
A passenger of American Airlines - 5/29/2019

Just want to give a 5 STAR AMAZING review for DIHYA LASHEB, the administrator who found my daughters phone and brilliantly replied to incoming messages until she reached us and arranged shipment back to us. She was so nice and absolutely phenomenal in tracking us down. She made my daughter's day!! Nice to know there are great people out there who are truly dedicated to their jobs and the people they serve! Bravo!
-Laura Z.
A passenger of Charlotte Douglas International Airport - 5/28/2019

Thank you so much for the quick service.
-BARBARA H C.
A passenger of Amtrak - 5/28/2019

Received my lost kindle fire today. I really thought it was lost forever. Thank you for your efforts to find it and return me to the internet world !
-Shirley L.
A passenger of American Airlines - 5/28/2019

Fantastic job!
-Kathleen C. G.
A passenger of American Airlines - 5/27/2019

A special thanks to Mary at the Newark Air Canada baggage office She was extremely helpful and went out of her way to ensure I heard from the Montreal office. Please extend my appreciation for a job well done
-Bill H.
A passenger of Air Canada - 5/27/2019

Exceptional attention, very kind and helpfull people.Fast service I m very happy that I found so soon my passport Thank you
-Esperanza Rossi M.
A passenger of American Airlines - 5/27/2019

I am absolutely amazed that my Kobo is being returned. Can't thank you enough as I have unread books that I would hate not to be able to read. Thank you so much.
-Barbara W.
A passenger of Air Canada - 5/27/2019

United personnel have been great in helping me understand the claim process and have regularly kept me informed. And my item has been found and is on its way back to me which is great! Thanks United...I will stay with you as my primary airline!
-William R.
A passenger of United Airlines - 5/26/2019

Found my iPad - thank you!! You are awesome!!
-Nate
A passenger of United Airlines - 5/26/2019

Thanks
-Peter D.
A passenger of Air Canada - 5/25/2019

Great service. Thank you for everything.
-Douglas O.
A passenger of American Airlines - 5/25/2019

You people are simply awesome! Our grandson will be so HAPPY!! Thank you again.. Your resort is amazing!
-Karen D.
A guest of Mystic Dunes Resort and Golf Club - Diamond Resorts - 5/25/2019

Thanks very much!
-Dan W.
A passenger of American Airlines - 5/24/2019

Friendly, excellent and fast service. Way better than earlier experiences with other similar services.
-Markus A.
A passenger of United Airlines - 5/24/2019

Thank you very much for your support and help for finding my wallet you guys for American Airlines fantastic people God bless you all
-Alberto R.
A passenger of American Airlines - 5/24/2019

Robin at the DFW Lost and Found was so helpful and friendly in identifying my lost item and providing the information I needed to have it returned to me. The form was easy to fill out and I received email responses very promptly.
-Kimberly K.
A passenger of Hallmark Aviation - DFW Lost and Found - 5/24/2019

American Airlines, I would like to applaud you for the fantastic job you did. I was amazed the response time in communication and the frequency of letting me know you were still looking. I also had it mailed back, and received it the next day. Excellent job. Thank you Kathleen
-Kathleen R.
A passenger of American Airlines - 5/23/2019

I deeply appreciate your kind assistance in finding my lost item so quickly. Please keep up the good job. Thanks again.
-Delois R.
A passenger of Amtrak - 5/23/2019

Thank you for finding the item and getting it back to us so quickly!
-Daniel J.
A passenger of American Airlines - 5/23/2019

Thank you, the system worked very well . it was great to be kept in touch though the process.
-Malcolm H. H.
A passenger of United Airlines - 5/23/2019

Thanks for the prompt service.. CS and Lost and Found are excellent!
-Linda M.
A guest of Harrahs Las Vegas - 5/23/2019

Excellent and user friendly service!!
-Daniela
A passenger of United Airlines - 5/23/2019

Got my iPad!Very good system.Many thanks!Bob B.
-Robert B.
A passenger of United Airlines - 5/22/2019

Thank you for all your efforts in helping to find my book. As I had mentioned before, it was what I had inside the book that I was going to miss the most, notes from my husband, Christmas cards from our son and his family, my sons when they were younger, mu mom’s bookmark, artwork from all 3 grandkids! All so very special to me. Thank you so much American Airlines for such wonderful lost and found program, you have given me back my life!
-Mari B.
A passenger of American Airlines - 5/21/2019

Thank you for finding
-Janice S.
A passenger of American Airlines - 5/21/2019

Thank you for locating my lost Kindle. It’s an oldie but it still works! I appreciate the time spent.
-Marilyn F.
A passenger of American Airlines - 5/21/2019

So glad AA found my kindle only one day after I reported it lost.
-Dreama A.
A passenger of American Airlines - 5/21/2019

The lady in Philadelphia was very courtesy and helpful through out the process. Her help and attention to my situation and information is why I got my stuff back.. It is appreciated and wish it was easier to get this help. She went above and beyond her job. Thank you
-Jeffrey M.
A passenger of American Airlines - 5/21/2019

Thank you for continuing the search for my iPad, so happy to be getting it back. I noticed on the way home they reminded us to check for items in the place in front of us. Thanks.
-Margaret McKinney Elizabeth M.
A passenger of United Airlines - 5/21/2019

The company was always very quick to respond to inquiries and provided regular updates to the status of where my lost item was in transit
-May Ling T.
A passenger of Air Canada - 5/21/2019

Thank you, thank you, thank you! You sent my item back to me exactly as I left it ;). You guys are awesome.
-Tracey S H.
A guest of Hilton Omaha - 5/21/2019

Hi- You are amazing! Whoever I spoke with on the phone to recoup clothes I left there 2 months ago was incredibly patient and SO ORGANIZED. He was wonderful, the website and process were seamless, and within 2 days I had back a drawer full of clothes I thought I’d never see again. Amazing. Please find out who I spoke to and give him a bonus and a handshake. Christina
-Christina M.
A guest of Waldorf Astoria Arizona Biltmore Resort - 5/20/2019

Awesome! My son lost his phone on Friday and we had it back on Monday. Thank you to the person who found it and turned it in. Thank you to the awesome Six Flags staff that identified it and got it to us so quickly.
-Veatrice G.
A guest of Six Flags Over Texas - 5/20/2019

Thanks to your employee Michael in your lost and found department I received my iPad which i had left on one of your planes returning from Heathrow airport on May 10th. I cannot thank your employees enough for the courteous and caring treatment i received from them. It was a pleasure traveling on American Airlines! Thank you again. Sincerely, Pat Z.
-Pat Z.
A passenger of American Airlines - 5/20/2019

Excellent service ! Thanks for tracking my lost item
-James A.
A passenger of American Airlines - 5/20/2019

This is tremendous service and I appreciate the effort being made.
-Richard M.
A guest of Hampton Inn Brooklyn - 5/19/2019

Received! Thank you!
-Mark M.
A guest of LEGOLAND California - 5/19/2019

The email telling me that my lost item was found made my month!
-Alex M.
A passenger of American Airlines - 5/19/2019

What an amazing service. They notified me of my lost item before I had even realized it was missing. Whom do I thank?
-Steve G.
A passenger of United Airlines - 5/18/2019

Thank you!!!!
-Chris
A passenger of American Airlines - 5/18/2019

Thank you so much for your assistance in getting my kindle back to me.
-Nicole A.
A passenger of United Airlines - 5/18/2019

Thank you for your prompt response to finding my iPhone and sending it back to me. I can’t wait to have it back. I am extremely grateful for your service!
-Arlyce A.
A passenger of United Airlines - 5/17/2019

Thank you very much, great outcome and easy process!
-Bill S.
A passenger of American Airlines - 5/17/2019

Thank you so much for getting my husband’s dental partial back to him. I was very impressed with the process... it was very efficient.
-Mary S.
A guest of SeaWorld/Aquatica Orlando - 5/17/2019

Thank you so much. I'm thrilled to be getting it back. After all this time I had kind of written it off. Thanks again for your awesome customer service.
-Alice W.
A passenger of American Airlines - 5/17/2019

WONDERFUL service!!!! Quick efficient, polite and even joyful due to the circumstances. So glad to have my property back in my hands safe and sound. Thank you United Airlines for employing such good and honest people — I was sickened when I realized I left my iPad on one of your planes. I thought I would truly never see it again — thank you again and a shout out to the night lady who called me to say she has it — it was WONDERFUL to speak with you. Keep up the great work you made my WEEK!!!
-Diane L.
A passenger of United Airlines - 5/17/2019

The people at CLT are amazing. The honesty and integrity is just for starters. In my attempts to locate or even determine if the wallet had been found I left a voice message for three different individuals. Each one called back in less than 30 minutes. In this day and age that is unheard of. Thank you Thank you Thank you
-John K.
A passenger of Charlotte Douglas International Airport - 5/16/2019

Jeanette is great!
-Gordon L.
A passenger of United Airlines - 5/16/2019

I was very pleased with how quickly La Quinta security checked for the items I left in our room at checkout
-Kathi M.
A guest of Waldorf Astoria La Quinta Resort  - 5/16/2019

very quick and good
-Huarui J.
A guest of Super 8 by Wyndham Flagstaff - 5/15/2019

My 10 yr old lost her phone in Busch Gardens on 4/27/19. We foled the report same day. We thought for sure it was gone. Then i was emailed it was found. My 10yr old almost cried when i told her. The phone isnt worth any money but it was worth a lot to her. Thank you very much to the visitor or employee who was kind enough to turn it in!
-Dee and Ashtyn R.
A guest of Busch Gardens Williamsburg - 5/15/2019

My whole experience with the app and whoever was dealing with my lost laptop at American Airlines was amazing. Really impressed that I and my laptop found each other so quickly.
-Laurie
A passenger of American Airlines - 5/15/2019

Thank you for your great service. It makes such a difference!
-Susan R.
A guest of The Belamar Hotel - 5/15/2019

It took a long time to find it but the follow up and return (when found) process was very efficient and smooth.
-Tammy M.
A passenger of United Airlines - 5/15/2019

I would like to thank the airlines for taking their time to assist and help us. I greatly appreciate it. Thank you very much.
-Jane D.
A passenger of United Airlines - 5/15/2019

Super easy and quick to use! Processed within hours.
-Sheila B.
A guest of Hilton Vancouver - 5/15/2019

thank you, I never thought I would ever get the Ipad back.
-mark
A passenger of American Airlines - 5/15/2019

Thanks for your service on getting my iPad from the plane and back to me!
-Bill P.
A passenger of American Airlines - 5/14/2019

Your promptness is quite impressive. I didn't even know I left my item on the Dallas plane; I thought it was on the Wichita plane. That is the information I gave you. Thank you so very, very much for your fantastic customer service. Your counter service is also excellent!
-Cynthia R. (Cindy) G.
A passenger of American Airlines - 5/14/2019

I am so grateful for the wonderful staff that found my left items, contacted me by phone, text and email so quickly. I am amazed that the items are already in the mail!! We always stay at the Paramount when we visit our son in Portland and this experience has reinforced why this is such a wonderful hotel. Many, many thanks!!!
-Eileen O.
A guest of Portland Paramount Hotel - 5/14/2019

I am very grateful to your response. I am very happy with the service I have received. Thank you for all your help.
-MARTA B.
A guest of Hilton Orlando Convention Ctr - 5/14/2019

Great job and many thanks. Staff was Professional, understanding and most important effective.
-John F.
A passenger of United Airlines - 5/14/2019

Thank you for finding my necklace
-kristy K.
A guest of Eldorado Hotel Casino - 5/14/2019

Thank you for providing such a great service, I'm grateful for your help in getting my tablet back. Keep up the great work!
-DANIELLE D.
A passenger of Princess Cruise Lines Ltd - 5/14/2019

Hi, Thank you for returning my phone - Air Canada did an outstanding service during this return process.
-Maike Luiken M.
A passenger of Air Canada - 5/14/2019

I am happy that my property has been found and is being shipped home
-Judith C.
A passenger of Air Canada - 5/14/2019

What an excellent service! I was so surprised when I received the call you had found my iPad.
-Nina W.
A passenger of United Airlines - 5/14/2019

Thank you very much for tracking and locating my Passport. Where exactly was it found?Thanks again.Regards.
-Asberry G.
A passenger of American Airlines - 5/14/2019

lost and found was very helpful and extremely polite when i called looking for my Iphone. Got it all taken care of and had a solution in about 5 mins. Thanks again
-Kevin Van L.
A passenger of Hallmark Aviation - DFW Lost and Found - 5/13/2019

Thank you so much for finding my iPad and returning it. Your staff was a pleasure to deal with!! Appreciate it!
-Robert S.
A passenger of United Airlines - 5/13/2019

Thanks u guys for the great help,u r my heroes, God bless you
-Rafael C.
A passenger of American Airlines - 5/13/2019

superb service. My item was quickly found, I was given good options to pick up or have sent to me. You saved me hundreds of dollars on having to replace this - THANK YOU!!!
-Scott D.
A passenger of United Airlines - 5/13/2019

Excellent response from American Airlines. They helped me even though it wasn’t their fault at all that I lost my iPad. Thank you
-Eileen P.
A passenger of American Airlines - 5/13/2019

The nicest people I have ever worked with when it came to a situation like this !! With how big American airline is, they really made my situation a priority and I couldn’t be anymore thankful!!
-Sandra M.
A passenger of American Airlines - 5/13/2019

please to hunderstand you'l delivery my luggage as soon as possible. I need it.
-Andree C.
A passenger of Celebrity Cruises - 5/13/2019

I am so pleased with the way that AmTrak handled my claim for my missing iPad. Very pleasant experience
-Susan M.
A passenger of Amtrak - 5/13/2019

THANK YOU, THANK YOU, THANK YOU!!!I got my cell phone today. Lost on United flight Apr 25th, returned to Portugal today May 13th. Sooo grateful! ...and it works!Michael Bornhorst
-Michael B.
A passenger of United Airlines - 5/13/2019

Thank You Oh so very much for having found these items and shiping them !Thanks you once more. Having left behind my item is stressful but knowing how well the team worked in retriving them. This will be told to friends and family in order to have them stay at Venetian with such a competent staff. Thank You!
-Silvia R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 5/12/2019

Very helpful and professional staff Thank you!
-Fred H.
A guest of Treasure Island - 5/12/2019

Was very happy that I got my phone back... so thankful...
-Jonnie L M.
A passenger of American Airlines - 5/12/2019

Quick, easy process.....DFW TSA Lost and Found were very thorough and courteous.
-Lydia A.
A passenger of Hallmark Aviation - DFW Lost and Found - 5/12/2019

Thank yo7 so much,
-Joanne B.
A passenger of American Airlines - 5/12/2019

ThanksItem arrived safe and sound
-Kathryn S.
A passenger of United Airlines - 5/11/2019

Great service and friendly, helpful staff.
-Esther N.
A passenger of United Airlines - 5/11/2019

I am so blessed to have gone through my experience with Honolulu airport. I don’t know who found my wallet
-Quennie Joy L.
A passenger of United Airlines - 5/10/2019

Appreciate your help and service. Especially want to Thank Mariam.mc
-Michael C.
A guest of Paris Las Vegas - 5/10/2019

I can’t thank you enough for sending my cell phone. I thought when I left it on the ship I was going to have to purchase a new one. It was amazing how fast I received it.Thanks again
-Dominic A.
A passenger of MSC Cruises USA - 5/10/2019

I was very pleased with my overall experience and was able to get my 9 year old son’s camera returned to us. Thank you for all of the help.
-Jennifer M.
A passenger of United Airlines - 5/10/2019

I stupidly left my laptop when I de-planed, and you all got it back to me quickly, efficiently, professionally, and ... cheerfully. Well done, much appreciated, thank you.
-Donald B.
A passenger of United Airlines - 5/10/2019

I want to thank you for taking the time to find my camera,knowing there are still great people in the world makes my heart full. Now the memories my husband and I shared are not lost. Thank you so much again from the bottom of my heart! Tracie Troutman
-Tracie T.
A passenger of American Airlines - 5/10/2019

I sincerely thank you for recovering my brand new phone for me and having such an efficient system to return it to me!
-Tara W.
A passenger of American Airlines - 5/10/2019

Beyond grateful!! A passport is not an easy item to loose or replace. I was also worried it could have got in the wrong hands. Thank you so much!!!! Really appreciated !!
-Nebiat N.
A passenger of American Airlines - 5/10/2019

I had hope, but was just about to give up when American Airlines reported they found my lost iPad! Amazing! I appreciate the diligence of the Lost and Found team - and look forward to flying with American again!
-Cheryl B.
A passenger of American Airlines - 5/9/2019

Hi. I lost my passport at alligiant airlines counter in las vegas. I was really worried about it. But there is a guy named everett who helped me a lot in shipping my passports to my address. A lot thanks for putting efforts to deliver my passport safely. Thanks
-Anmol S.
A passenger of Allegiant Travel - 5/9/2019

I am so appreciative for all you done for me.and try to find me.thank you so much. I have to tell everyone about united what you did for me. thank you again.
-taesook B.
A passenger of United Airlines - 5/9/2019

excellent, much faster than I thought!!
-Qi W.
A passenger of United Airlines - 5/9/2019

Happy it's on the way back thank you for this service.
-Lisa C.
A passenger of United Airlines - 5/9/2019

Thank you, thank you.
-Kathryn S.
A passenger of United Airlines - 5/8/2019

We have received our items left at South point. Thank you
-Tim E.
A guest of South Point Casino - 5/8/2019

Thank you very much for the fast and affective service bring my lost items to meI will definitely will try fly United all ways
-Ran A.
A passenger of United Airlines - 5/8/2019

They found my iPad the next day and fedexing to me. Not much else to say, I am very pleased.
-Pankaj K.
A passenger of American Airlines - 5/7/2019

Alan, Thanks so much for the help. Kudos to the housekeeper. We had a superb time and will be back. We will also recommend The Essex to all. Dan J S.
-Daniel J S.
A guest of The Essex Vermont's Culinary Resort & Spa - 5/7/2019

Dear Sirs/Madams,I am really grateful to your team and your airline to find my phone, I really appreciate and am shocked that is was found, and appreciate all the staffs involved which helped in the search, and am very very thankful to all your team for finding my phone and sending it to me. You have one excellent team work with your Lost and Found services.Thank you very much!with warm regards,Lalit P.
-Lalit P.
A passenger of United Airlines - 5/7/2019

I left my tablet on the plane , Thanks for effort to get it back to me. I wasn't expecting to get it back.again.
-Vera M.
A passenger of American Airlines - 5/7/2019

I was really impressed with the positive and helpful service that I received from New York New York's customer service in the Lost and Found department. I spoke to Amanda on 5-7-19. She was extremely patient and pleasant!
-Daniel P.
A guest of New York New York - 5/7/2019

I want to thank you for finding my sons back pack and laptop. We are very grateful to have it back. Shipping was fast.
-Susan S.
A passenger of Carnival Cruise Line - 5/7/2019

Thanks
-Richard R.
A passenger of Air Canada - 5/7/2019

Thank you and United Airlines for finding my ring!! You all have been amazing.
-Kevnye T.
A passenger of United Airlines - 5/7/2019

WonderfulThanks!
-Don G.
A passenger of Air Canada - 5/7/2019

Looking forward to seeing our beloved iPad. Thanks for facilitating. Just got our fedex tracking number
-Leslie W.
A passenger of United Airlines - 5/6/2019

So far so good! Thank you for your assistance
-Tris B.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 5/6/2019

Package has been received - thank you for your prompt attention!
-Susan B.
A guest of Bellagio - 5/6/2019

Thank you.
-Tera G.
A guest of Clarion Resort Fontainbleau Hotel - 5/6/2019

dealling with tyra in san francisco was great. and also went out of her way to get me my bag
-Brandon C.
A passenger of United Airlines - 5/6/2019

customer service taking care of this was spot on. and very helpful. i wish i remembered her name because she was awesome. Made this process very easy, and went out of her way to find me as well
-Brandon C.
A passenger of United Airlines - 5/6/2019

Outstanding Service
-John F.
A passenger of United Airlines - 5/6/2019

Loved the personal phone call from your rep in Vancouver. You have turned my error an enjoyable resolution. My sincere thanks to the rep in Prince George and Vancouver.
-Randall H.
A passenger of Air Canada - 5/5/2019

Appreciate efficiency of system
-John A.
A passenger of United Airlines - 5/4/2019

Thank you thank you thank you! It was 7 weeks of hoping and waiting and one message that my case was closed, but I DID get my ipad pro back. I was happy to pay the FedEx fee and got in only 2 days. I realize that the only way I got it back was to have the serial number and to put more unique identifiers on it. I am so happy to have it back now and that this system worked!
-TANYA A.
A passenger of American Airlines - 5/4/2019

Great service I gave them up for lost thanks
-Joe C.
A passenger of American Airlines - 5/4/2019

I had not even contacted anyone about the phone I had left at gate b17 ohare and I received an email about it. I wish to thank you and the unknown passenger that acted to return my phone.
-Mark T.
A passenger of United Airlines - 5/3/2019

The whole process was flawless. Absolutely efficient and customer- oriented. I would give 10/10 for the service. Thank you!
-June M.
A passenger of American Airlines - 5/3/2019

I cannot thank you enough for tracking down our poster and following up to be sure that it shipped out before you left today. Absolutely remarkable customer service and greatly appreciated!
-Francesca C.
A passenger of United Airlines - 5/3/2019

Thank you so much for finding and shipping my iPad! I really appreciate the effort and kindness of your staff in seeing that it was promptly returned. Great customer service!
-Carol L.
A passenger of Hallmark Aviation - DFW Lost and Found - 5/3/2019

The lost and found form was easy to use and complete. Once my item was found, the process to have it returned was fast and easy. Thank you so much, Toni T.
-ToniTroutner
A passenger of American Airlines - 5/2/2019

I truly appreciate your assistance with locating my drivers license and sending it fedex to me so quickly. I have received it. God bless.
-Dawn G.
A passenger of United Airlines - 5/2/2019

Great service, very helpful.
-Ren W.
A passenger of United Airlines - 5/2/2019

Thank you so much for helping me to locate and return my work iPad. You have helped to save me several hours trying to reconstruct the information contained on that device! You guys are AWESOME!
-Jeff
A passenger of American Airlines - 5/2/2019

Excellent service. Thank you.
-Tom
A passenger of American Airlines - 5/2/2019

Thank you very much, we just returned to Canada but have it being delivered to a relative in the United States. Was very impressed with your airlines and will look at your flights our next visit. Again, a very special thank you to your team.
-susan P.
A passenger of American Airlines - 5/2/2019

My daughter left her favorite leather jacket on a cruise in December. I filed the report in Jan but it was closed after 2 months. Then one fine day in April received a message that your item has been found!!! Thank you so much for a diligent effort, really appreciate it
-Fatma E.
A passenger of Princess Cruise Lines Ltd - 5/2/2019

The system works! Thx for your fine work in recovering I-pad.
-peter a C.
A passenger of United Airlines - 5/2/2019

Thank you all for your help in finding and returning my lost headphones. I know people lose far more valuable things than this but it still means a lot to me. Thank you to the honesty of the crew on flight 775 Oakland to Phoenix on 4/28/2019 and special thanks to Leona in Lost and Found for the extra effort and detective work in turning the headphones on to determine that they were really mine! Credit to everyone and this is why I love flying American Airlines !!!!
-John C.
A passenger of American Airlines - 5/1/2019

Thank you so much for your relentless effort. Now that’s customer service!!
-Gaetano P.
A passenger of American Airlines - 5/1/2019

Thank you for having honest employees and being Very courteous and making it so easy to get my earrings back.Mahalo
-Janette P.
A guest of Golden Nugget Las Vegas - 5/1/2019

I'm so impressed with this service and the fact I was able to submit a claim and have my item shipped in less than 24 hours. This is an amazing, innovative use of technology. Thank you for your great interface and easy process and reasonable shipping!
-Carrie Lynne C.
A guest of Great Wolf Lodge Georgia - 5/1/2019

AMERICAN AIRLINES ROCKS, especially, but not only, CHARGER BACK LOST
-Michael Lehmann B.
A passenger of American Airlines - 5/1/2019

thank you so much. unexpected bit of good news
-truman.hobbs
A passenger of American Airlines - 5/1/2019

Excellent service. My item was found in less than 30 minutes from the time I filed the claim
-Sivamani S.
A passenger of American Airlines - 5/1/2019

Thank you so much for your help in finding my iPad. I really appreciate you taking to time and the effort it takes to track down a single item for a passenger. Thank you again!
-Sarah H.
A passenger of American Airlines - 5/1/2019

Really helpful staff, thank you so much. Also, this keeping track system seems to work really well.
-catherine H.
A guest of JAY PEAK RESORT INC - 4/30/2019

Thank you for your rapid response and for getting my laptop back to me so quickly! Much appreciated.
-Duane S.
A passenger of American Airlines - 4/30/2019

Miracles do happen!! You found and returned my phone lost at DFW somewhere between gates and trains for connecting American flights. Amazing. No one thought it was possible but 30 days after loss, you found it and notified me and mailed to me overnight delivery. I sing your praises. Thank you.
-Nancy P.
A passenger of American Airlines - 4/30/2019

I’d like to give a kudos to Chris in your Lost and Found. I was having problems with your charger back service and he remedied my problem ASAP. He was very friendly as well as professional! It’s having someone like Chris who makes me want to be sure to come back to your resort for another week! Please let him know how valuable an employee he is! Jo Hagle
-Jo H.
A guest of Red Rock Casino Resort Spa - 4/30/2019

Connie, in security, was super helpful and very nice. She's a good representative of your fine hotel. And thank the staff in Frank and Albert's for picking up my hat!
-Jay R.
A guest of Waldorf Astoria Arizona Biltmore Resort - 4/30/2019

Thank you!
-Lynda G.
A passenger of United Airlines - 4/30/2019

very effecient and great communication.Thanks
-Robert M.
A passenger of Amtrak - 4/30/2019

Thank you for locating the dress!
-Lynn P.
A guest of Seattle Waterfront Marriott - 4/29/2019

Outstanding!! I had no expectation of ever seeing my item again. Thank you very much!
-Duane O.
A passenger of American Airlines - 4/29/2019

This is an amazing process!
-Jacqueline W.
A guest of Vacation Village at Weston - 4/29/2019

Great job. Their ARE good people left in the world.
-craig
A passenger of American Airlines - 4/29/2019

Thank you so much. I really didn't think it would be possible to locate my Kindle. I appreciate your service and how easy the process has been. Nice work!Thank you againMaureen Warren
-Maureen W.
A passenger of United Airlines - 4/29/2019

Exceptional service! I got the item delivered in the mail today!! Thank you very much for your help! Jon S.
-Jon S.
A guest of Hilton Grand Vacations Club at The Flamingo - 4/29/2019

Thank yoy very much for sent my documents back to me.. words can’t express how to thank you. My life is on that documents. Thank you very much.. i hope you continue this good doing..
-Arwin Jay D. G.
A passenger of United Airlines - 4/29/2019

Excellent Service!!!
-Michele W.
A guest of Buena Vista Palace  - 4/28/2019

Joan, was so great to help me! I really, really thank her for being so clever and persistent. Great job
-Tim F.
A passenger of American Airlines - 4/28/2019

I am so happy for your help to find my Watch . I thought I have lost it . I appreciate your effort ! Thanks a lot !
-Silvia M.
A passenger of American Airlines - 4/28/2019

I received my items and can not thank you enough for sending them
-Davette T.
A guest of Hilton Grand Vacations Tuscany - 4/28/2019

Spectacular Service! Lost my laptop and thought it was gone forever, filled out a claim form and received a phone call saying it was found the very next morning! It was shipped to me with a tracking number 2 hours later! Can’t thank United Airlines enough for taking such good care of there customers luggage!
-Tom P.
A passenger of United Airlines - 4/27/2019

Y'all did a great job keeping me in the loop and also finding my Kindle. Thank you.
-Brad F.
A passenger of United Airlines - 4/27/2019

Thank you not only for your prompt attention in finding my IPad but also for the professional kindness in doing so.
-Maria I.
A passenger of United Airlines - 4/27/2019

Thank you vert vert Michelin for your service
-FREDERIC V.
A passenger of United Airlines - 4/27/2019

I would like to thank you and your staff for the excellent job that you done in returning my electric shaver back to me. I had left it behind when I checked out of your hotel. Thanks again; and I will be telling my friends and associates about your excellent service
-Thomas B.
A guest of Green Valley Ranch Resort and Casino - 4/26/2019

American Airline = AmAzingI am so grateful for your quick and efficiency in reaching out to me regarding my lost item! I know it takes a team; from the staff member who found it, to tracking seating on the manifest despite that I was not feeling well on the flight and one of the flight crews made arrangements for me to relocate to a better seat. As well as the team that entered my info and reached out to my husband once the item was found.THANK YOU again to the entire TEAM,D Roman
-DIANNE R.
A passenger of American Airlines - 4/26/2019

The woman in charge at lLost and Found at Hard Rock Casino was helpful, very polite and quick to resolve the problem. We are in a close community of snowbirds and I will report this to our newsletter as a most positive report on the casino. My wife was very upset about losing her phone and it took time to negotiate the recorded messages but once Ireached the righ person the problem was resolved quickly and perfectly.
-Nils M.
A guest of Seminole Hard Rock Tampa - 4/26/2019

Great job! Thank you so much!
-Kathy M.
A passenger of American Airlines - 4/26/2019

THANK YOU VERY MUCH! DANECIA IN NEW YORK LA GUARDIA AMERICAN AIRLINES WAS VERY HELPFUL. THANK HER FOR MEJAY
-JAY H.
A passenger of American Airlines - 4/26/2019

I received my phone and am so thankful the process to have it returned was so easy! Thank you!! Arline Vitale
-Arline V.
A guest of Sacramento Marriott Rancho Cordova - 4/26/2019

Thanks so much. It arrived in our mailbox two days ago, April 24! Not just finding it, but continual communication meant a lot...Sheri
-Sheri W.
A passenger of United Airlines - 4/26/2019

Thank you. It is good to know that some companies take good care of their customers.
-Sharron J.
A passenger of Air Canada - 4/25/2019

Thank you. System worked well.
-Bob K.
A passenger of Amtrak - 4/25/2019

excellent service
-Ted R.
A guest of Courtyard Manhattan Midtown East - 4/25/2019

Hi To Staff Of DFW airport and most in Lost and Found Section,I am so Happy That you Kept the watch that i left in Security Section Terminal C,and Thank you also for shipping it to my mother’s address in North Carolina .More Power and God Bless From Tokyo Japan:)
-Catherine L.
A passenger of Hallmark Aviation - DFW Lost and Found - 4/25/2019

I thought it was a long shot that I’d ever see my Nook again. Thanks so much. It just warmed my heart that the people of American care enough to get personal items back! You are super. We will fly with you again!!!
-Nancy P.
A passenger of American Airlines - 4/25/2019

I left a package in the luggage cart, I called to the hotel in PA to confirm that they found my package and did it, I sent the form for lost packages as the person in the phone told me to do it, and 30 minutes later I had a tracking number for my lost package been sent to my house. That is what I call excellent customer service.
-Jorge A.
A guest of Great Wolf Lodge Pocono Mountains PA - 4/24/2019

Thanks for returning my glasses. Efficient and effortlessly.
-Jack T.
A passenger of Hallmark Aviation - DFW Lost and Found - 4/24/2019

Your attention and promptness to my problem were handled in a very professional and effective way. Thank you .
-Ana C.
A passenger of American Airlines - 4/24/2019

Great job! Thank you!
-Mark F.
A passenger of American Airlines - 4/24/2019

I want to thank you so much for taking the time to locate my item I am extremely satisfied with all your help and I hope to be staying with you guys soon again
-Elena A.
A guest of Mandalay Bay Delano Lost and Found Dept - 4/24/2019

I so appreciate this service and how efficient you are in returning lost items. Thank you!
-melinda B.
A passenger of Amtrak - 4/24/2019

I am sure lost items are a daily occurrence for your team. I appreciate the very solid process you’ve developed and ensured your guests feel taken care of! Great customer service and I appreciate how swiftly you helped me out! Kudos to the team.
-Kristi M.
A guest of PARK MGM Las Vegas - 4/24/2019

Super fast service, thank you! I didn't know what the tracking number referred to as it wasn't a Fedex number but, in the end, I didn't need to know because it arrived so quickly. Thanks United! Much appreciated.
-BRENDA L.
A passenger of United Airlines - 4/23/2019

My sweater arrived today, along with the tee shirts that I hadn't as yet missed. They are for milder wreather than we have been having here in Michigan, so I hadn't realized that I left them, as well as the sweater. Thank you very much for finding them and sending all to me. This is a very fine bit of hospitality from your hotel. Sincerely, Martha B.
-Martha B.
A guest of Holiday Inn Club Vacations Hill Country Resort - 4/23/2019

THANK YOU SO MUCH FOR FINDING MY LOST ITEM. VERY GRATEFUL
-STEPHEN W B.
A guest of Planet Hollywood Las Vegas - 4/23/2019

Fantastic and prompt.
-Gen
A guest of Marriott Hotel Coral Springs - 4/23/2019

I really appreciate it that you take the time to return lost property. It’s nice to know someone out there turned it in too!
-Ginger S.
A passenger of American Airlines - 4/23/2019

I’m very very Thankful and appreciate you all United airline members for your honesty and excellent services to your all customers God Bless you abundantly.I give full rate from my whole heart,you are always in my heart and in my Prayers.Once again Thankyou.
-Jit
A passenger of Charlotte Douglas International Airport - 4/23/2019

Responded so quickly. Thank you so much
-Sushanthi N.
A passenger of Akal KCI Security - 4/23/2019

I can't thank you enough for keeping me updated on my lost watch. I thought it was gone forever! I felt very confident that it would be returned to me as soon as I saw the text messages and updates. Thank you, thank you, thank you!!!!
-Dana
A passenger of Royal Caribbean International - 4/23/2019

I absolutely love this software. I felt very confident receiving messages as the journey to find both of my items seemed impossible to recover! Thank you very much!!!!
-Dana
A passenger of Royal Caribbean International - 4/23/2019

Thanks for sending my shoes back to me !!
-Greg J.
A guest of Bellagio - 4/22/2019

Left my Nintendo Switch on a flight and managed to report it missing right before I got onto the next connecting flight. I received an update email the next morning reporting that it had been found, and I received the Switch in the mail two days later as expected. Thank you!
-Tyler C.
A passenger of American Airlines - 4/22/2019

Thanks for finding my tablet so quickly. Your response team is really good.
-Eric P.
A passenger of American Airlines - 4/22/2019

Lost camera received today (4-22). Thank you SO much for all your help.
-Sue E. H.
A passenger of Princess Cruise Lines Ltd - 4/22/2019

Thanks for finding my ipad so quickly
-Patty
A passenger of United Airlines - 4/22/2019

Your service was outstanding good and quick.I can't Thank you enough for reuniting me with my property.
-Rutie S.
A passenger of United Airlines - 4/22/2019

Thank u for your efforts I already paid for the shipmemt with my visa cardThank uBest regards
-Sevket A.
A guest of Bellagio - 4/22/2019

Wow, It took one hour from the time I contacted about shipping lost item and getting my shipping conformation email. Bravo!!!
-Donna G.
A guest of Fairfield Inn and Suites Austin Northwest - 4/22/2019

My "lost" items arrived in the US Mail today. I really appreciate such prompt service in returning my items.
-Linda S.
A guest of The Historic Powhatan Resort - 4/22/2019

Awesome job on getting me back my wallet and cash so quickly!! thank you very much!
-Tim B.
A passenger of American Airlines - 4/22/2019

Thanks for your assistance in finding our camcorder that I left on ship. It has a lot of pictures that are more valuable, then the camera, to us.
-ALBERT W.
A passenger of Celebrity Cruises - 4/22/2019

Thank you so much for sending the items we left in our hotel room! We so appreciate it! They even arrived very quickly.
-William H.
A guest of DoubleTree Boston Downtown - 4/22/2019

Thank you very much for finiding my sons’ passport.
-Maria carlota C.
A passenger of Air Canada - 4/22/2019

Thanks for getting this back to me. I almost applied for another passport, but appreciate my original being found.
-Barry S.
A passenger of United Airlines - 4/21/2019

Arrived at our hotel today and my package with the items I left in our room Weds. was waiting for me. Your lost and found person (I believe her name was Kristen) did a great job and verified all the information provided to get my articles to our destination. Thanks for a great job!!
-Myron B.
A guest of Beau Rivage Resort and Casino - 4/20/2019

Thank you so much for locating our bag!!
-Jill L.
A passenger of Royal Caribbean International - 4/20/2019

Thank you so much!!!!
-Tony O.
A passenger of Amtrak - 4/20/2019

Appreciate update and recovery of items.
-Mary M.
A passenger of Celebrity Cruises - 4/19/2019

Joan showed extraordinary initiative and resourcefulness in figuring out whom the item belonged to and tracking me down. I'm very grateful.
-Jeffrey F.
A passenger of American Airlines - 4/19/2019

I am enormously grateful to United for sending back my laptop. Thank you! -Francois
-Francois W.
A passenger of United Airlines - 4/19/2019

This was a great experience. Not only did you find my iPad but your prompt and courteous service is much appreciated!
-Charles M.
A passenger of American Airlines - 4/19/2019

Thanks for finding our sleeping bag
-Julia D.
A passenger of Amtrak - 4/19/2019

Thank you for excellent service!
-Valeria T.
A passenger of Air Canada - 4/19/2019

Wallet was received and would like to thank United Airlines and Mrs Margaret A. Sullivan for her assistance in retrieving, assuring shipment.Please pass on our thanks to whom it may concern. Great customer service beyond passenger care.Thank you very muchMaureen Curphey North Hatley QC Canada
-Maureen C.
A passenger of United Airlines - 4/19/2019

Thank you for ur prompt and efficient service, everyone involved performed at high level on integrity and professionalism
-Edward P.
A guest of WDW Swan and Dolphin Resort - 4/18/2019

I really found this to be a very effective and simple app to use.Thank You! It was Just a Lunch Bag! But it was my Lunch Bag! Overwhelmed!!
-Nicholett O.
A guest of Hilton Chicago Downtown - 4/18/2019

Thanks so much for finding and returning my iPad much appreciated
-Lotill G.
A passenger of Air Canada - 4/18/2019

Thank you so much for returning my jacket! How wonderful! Is it possible to find out where it was found? Just curious about where I left it!
-Jane H.
A passenger of American Airlines - 4/18/2019

So far, so good – excellent work. Thank you.
-Glenn T.
A passenger of American Airlines - 4/18/2019

Fantastic service, could not be more happier. Very quick in getting back in touch with me. Very happy with the service.
-James C.
A guest of New York New York - 4/18/2019

You have great and honest people working for you! Thanks !
-Jean B.
A passenger of American Airlines - 4/18/2019

Outstanding service!
-Sandra C.
A passenger of United Airlines - 4/18/2019

Package was recieved. Thank you . The Housekeeping staf at Embasy Suites , Parsipanny NJ should be commended for their work!
-Victoria H.
A guest of Embassy Suites Parsippany - 4/18/2019

Katherine, who manages the lost and found in Newark airport is amazing! I'm so grateful for her monitoring of lost mobile phones and seeing a meeting prompt come up on my phone, connecting my iphone to my lost
-Peggy W.
A passenger of United Airlines - 4/18/2019

My bag arrived at my home intact. I am very pleased with the service and promptness. Thank you.
-Jackie G.
A guest of Caesars Palace - 4/18/2019

Thank you so much for finding this so fast. Much appreciated.
-Robert and P.
A passenger of Air Canada - 4/17/2019

Thank you so much! I was convinced I would never see my IPad again!
-Lori G.
A passenger of United Airlines - 4/17/2019

Thank you for the process of filing the claim for my iPad, and having it returned to me.
-Frederick W.
A guest of Embassy Suites Franklin - 4/17/2019

I cannot believe i am getting my lost wallet returned ! the process involved and the 4 departments/employees and still nothing missing, wonderful to know there are still honest people out there !! wish i could thank the person who initially turned it in....it was bad to be on vacation with no money and no credit card and thinking all was lost and then to have it returned was an Incredible surprise, thank you to all that helped !!
-jeanne C.
A passenger of American Airlines - 4/17/2019

Great response time DFW airport lost and found crew are spot on
-Alan C.
A passenger of Hallmark Aviation - DFW Lost and Found - 4/16/2019

Thank you so much for finding my bag and delivering the contents! Excellent service!
-Brad S.
A passenger of Amtrak - 4/16/2019

Staff at MCO was very friendly and helpful, LOB form easy to fill and great feedback during the process. The object left on board arrived at my house today. The entire process worked perfectly.
-Eduardo (Peter) Noronha (.
A passenger of United Airlines - 4/16/2019

I would like to thank those who helped me during this very stressful situation!
-Debbie N.
A guest of South Point Casino - 4/16/2019

Can’t tell you how grateful I am for the fantastic service and how helpful Diana was.
-Barbara O.
A passenger of Lee County Port Authority - 4/16/2019

Just a very big thank you for all the trouble you have gone to, to get my purse back to me. The purse is not worth very much it was just the inconvenience to myself to have to replace my bus pass and non monetary store cards. So thank you again. Diane
-Diane C.
A passenger of Celebrity Cruises - 4/16/2019

Thank you.
-John M.
A guest of New York New York - 4/16/2019

I recently took a trip to Yosemite and had accidentally left my sunglasses behind. So, I reported them missing to the lost and found with little hope they would return to me. Two weeks later I received a phone call that they had miraculously been found. And shortly after that, my sunglasses were shipped to me and arrived back in my hands. I just wanted to convey my gratitude to the honest employees who were able to make this happen. Thank you very much.
-Rhoel C.
A guest of Yosemite Hospitality | Aramark - 4/15/2019

I was thrilled with the service I received. Kudos to your housekeeping staff. Margaret
-margaret M.
A guest of Asilomar Conference Grounds - 4/15/2019

It took a couple of months to find my item, but the team were very attentive once they found it even calling me twice and helping me organize less expensive shipping which I really appreciated.
-Xavier T.
A passenger of Air Canada - 4/15/2019

I deeply appreciate the pursuit of my lost/left laundry bag and the coordination with Ariane, Director of Housekeeping, at Embassy Suites Downtown in Minneapolis. Beyond professional. Their contact and follow-up was at the highest possible level. Deeply appreciated! Thank you again. "116" Stan Morrison
-STAN M.
A guest of Embassy Suites Minneapolis Downtown - 4/15/2019

Thank you for your quick finding and return of my lost porperty. Many kudos to your staff and crew.You have put American at the top of my list for prefered Airlines..
-James P.
A passenger of American Airlines - 4/15/2019

excellent service. thanks so much
-Marc G.
A passenger of Air Canada - 4/15/2019

A Big THANK YOU, much appreciate your effort in returning the lost article.
-Ramesh K.
A passenger of United Airlines - 4/15/2019

Thank you to everyone who helped find and return my Kindle. I deeply appreciate your help.
-Daniel T.
A passenger of United Airlines - 4/15/2019

Thank you very much for locating my tabletI’m looking forward to receiving itThank you again
-Micheline
A passenger of United Airlines - 4/14/2019

Excelent and fast atention Congratulations!
-Sandra F.
A passenger of Hallmark Aviation - DFW Lost and Found - 4/14/2019

Great service
-Terry R.
A passenger of United Airlines - 4/14/2019

Dear AA, Thank you to your honest passengers and employees for turning my item in to lost and found. I never expected you would find them and have them back in my hands within 9 days. Very much appreciated!!
-Foster
A passenger of American Airlines - 4/13/2019

I want to appreciate you for recover my lost phone for me . God bless you
-Iyabode Aderibigbe O.
A passenger of United Airlines - 4/13/2019

Thank you very much we are very happy.
-Ilan W.
A guest of Mirage - 4/13/2019

I am really impressed by your efficiency! I have not received my lost ring yet because you answer me only 15 minutes after I got your application and put my information...but the ring is on it's way! Many many thanks. It was gift from my mother in law who died a few years ago and I was very upset when the Hotel told me they didn't find my ring. I am very happy and deeply grateful. You can rely on me to speak about your wonderful services to everyone around me (forget my poor English I'm French). Best
-Annie LOPIS THOMPSON A.
A guest of Hilton Los Angeles Airport  - 4/12/2019

Great service
-Salvatore M.
A passenger of American Airlines - 4/12/2019

Thank you for all your help!
-Wendy B.
A passenger of Royal Caribbean International - 4/12/2019

Great communications.
-Eugenie B.
A passenger of Amtrak - 4/12/2019

Thanks so much for the speedy return of my Kindle. I will be more careful in the future!
-Pauline L.
A passenger of American Airlines - 4/12/2019

This is a miracle! I have so worried about losing data and private information, you ave recovered the most valuable asset of my life! Your staff are very helpful, they search for me in person at SFO, toyoko airport and assisted me maby time over the phone. Thank you 1000 times! The1k staff are also very helpful to connect me with list found. United is excellent!
-Elizabeth X.
A passenger of United Airlines - 4/11/2019

Thank you so much for your quick response.
-Cynthia M.
A passenger of American Airlines - 4/11/2019

Great service!
-Laura G.
A passenger of American Airlines - 4/11/2019

Thanks for reconnecting me with my beloved Kindle. Great customer service!
-Joan E.
A passenger of American Airlines - 4/11/2019

Thank you SO much. I really didn't think I'd get it back. Appreciate your diligence.
-rickey G.
A passenger of American Airlines - 4/11/2019

This was an awesome process. The initiation of a claim was simple, the responses were welcomed, and the end result was great!
-JME
A passenger of American Airlines - 4/11/2019

Thank you very much
-Michel S.
A passenger of Princess Cruise Lines Ltd - 4/11/2019

I forgot to say i have a belt with the jeans. Thank you very much for the excellent service you give me. We will return in your resort soon. Have a good day and thanks again.
-Eric B.
A guest of JAY PEAK RESORT INC - 4/11/2019

Thank you so much for finding my watch- it is not often when something is left behind that it is able to be recovered- the system was easy to use and the staff was very helpful.
-Heather F.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 4/11/2019

Seems like a nice service. Great idea.
-Keshav N.
A passenger of Hawaiian Airlines Account - 4/10/2019

You are the best! Didn’t have much hope in recovering my IPad: But you did it! Many thanks!
-Rocky S.
A passenger of American Airlines - 4/10/2019

Very impressed with the communication and attention to details. I am anxiously awaiting the package. THANK YOU to all involved !!
-LInda
A passenger of American Airlines - 4/10/2019

Worked like a charm! I already have my property back. Thank you.
-Joan W.
A passenger of United Airlines - 4/10/2019

So far everything has been great. I thank everyone for their help in returning my item.
-Dennis F.
A passenger of United Airlines - 4/10/2019

I received my hot brush today; thanks so much for your help. Kathleen
-Kathleen T.
A guest of Marriott Tucson University Park Hotel - 4/9/2019

Tank you very munch for your help. I received my key. Have i good day
-Judy
A guest of Excalibur Hotel and Casino - 4/9/2019

Hi, thank you so much Flamingo’s casino for found my stuff. Especially thanks lost and found Deparment. You’re have done a fantastic job. I really appreciated for found my lost item and returned right to my door.Thanks again.
-Tien N.
A guest of Flamingo Las Vegas - 4/9/2019

Thank you, I received my items.
-Kay L.
A passenger of United Airlines - 4/9/2019

I received most lost item back today. Thank you!
-Sheryl K.
A passenger of Air Canada - 4/9/2019

This was an amazing recovery process. I am thoroughly impressed. From the gentleman at the baggage claim in Chicago who shares with me how to file a claim to the quick turnaround on the claim. The caring, trust and integrity of your people is impressive.
-Valerie O.
A passenger of United Airlines - 4/9/2019

So Pleased my item was brought to you and that you responded so quickly, thank you so much.
-Ronald F.
A passenger of American Airlines - 4/9/2019

I can't tell you how much I appreciate your successful efforts to find and return my cell phone. You responded so quickly and efficiently - I can't believe that I will be reunited with my phone so soon. Thank you.Steve Oppen
-Steven O.
A passenger of American Airlines - 4/9/2019

I have received my iPad. Thank you so much for doing so well. I am happy!
-Dorothea H.
A passenger of United Airlines - 4/9/2019

I would like to thank all of the personnel of united airlines. They are very helpful, respectful and professional. Not only they made us very comfortable during flight also they were served us very well in lost and found department and customer service. Thank you ,Serap Gursoy
-Serap G.
A passenger of United Airlines - 4/8/2019

Very fast work on finding my phone thank you very much
-Tara L K.
A passenger of American Airlines - 4/8/2019

Well done American!! Thank you!
-Mary T.
A passenger of American Airlines - 4/8/2019

I received the package on time and the items were in good order. thank you very much.
-Brian E.
A passenger of United Airlines - 4/8/2019

Thank you is not enough for your assistance!!!
-Sheila L.
A passenger of United Airlines - 4/8/2019

Thank you so much for finding my iPad and coordinating shipment home. I thought I had lost it for good.
-Craig M.
A passenger of American Airlines - 4/7/2019

Thanks so much for your efforts in locating my Kindle. I have cruised many years and this is the 1st time I ever left anything. Very very grateful so appreciate your efforts.
-Audrey M.
A passenger of Carnival Cruise Line - 4/7/2019

Great service - thank you!!
-Faeza K.
A guest of Vail Mountain Ski Resort - 4/6/2019

Lost items received. Thanks a lot.
-Van Thông D.
A passenger of Air Canada - 4/6/2019

I want to say thank you to Cecilua from list and found, janes from security, and the front desk staff for helping me retrieve my iPad and returning it..I really really appreciate everyone’s efforts
-Yvette S.
A guest of Harrahs Resort Atlantic City - 4/5/2019

Air Canada staff was tremendous in helping me regain my lost item. In particular Robin in Halifax airport Lost and Found office was great.
-Andre
A passenger of Air Canada - 4/5/2019

Thank you for handling my concerns (lost items)very quickly .
-Lois E.
A guest of Hilton Atlanta - 4/5/2019

WOW!!! I am so impressed with your staff. I left behind in the hotel room, my tablet. Within hours Raquel from housekeeping discovered it, turned it over to Aida, who then contacted me, Natalie who followed up and shipped it to my office.A huge Thank You to Raquel, Aida, and Natalie. This Wonderful customer service is rare in this world. You have an extraordinary crew. I will make it a point to stay at Town
-Nikki K.
A guest of Town and Country Resort and Convention Center - 4/5/2019

Thank you, my jewelry arrived today and I would like to thank everyone who was involved in making sure I got it back. First thanks goes to Christanos on deck 10 who took care of us throughout our cruise. Thank you to all of you! Thomas and Janet
-Janet J.
A passenger of Carnival Cruise Line - 4/5/2019

Excellent work! Thank you.
-Son P.
A passenger of American Airlines - 4/5/2019

Very happy you found my MAC. Very quick service. Thanks
-Jeffrey G.
A passenger of American Airlines - 4/5/2019

Thank you for your service.
-Rohana
A passenger of United Airlines - 4/5/2019

Totally awesome. Thank you very much!
-Denise R.
A passenger of United Airlines - 4/4/2019

Received Thursday 4-4-19. Thanks!
-Jeffrey O.
A guest of The Lodge at Columbia Point - 4/4/2019

incredible service in returning my laptop. Honest and wonderful staff and excellent turnaround. Thank you
-marcus S.
A passenger of American Airlines - 4/4/2019

Excellent service!!!
-Neerja P.
A passenger of United Airlines - 4/4/2019

Good afternoon, After a very long and stressful time for our 12 year old his phone has reached him. We are so very thankful for all the effort that American Airlines and the lost and found did for us to locate and reunite our son with his phone. Thank you for the great work! It was always a pleasure speaking with you all and the friendliness you all had during the process. Thanks again.
-Jeff A.
A passenger of American Airlines - 4/4/2019

Carnival's ability to find my lost items and economically ship them back to me was wonderful! Thank you.
-Staci H.
A passenger of Carnival Cruise Line - 4/4/2019

Buenas tardesEstamos muy agradecidos por mantenernos al corriente y la rapidez en encontrar e iniciar los trámites para la devolución del móvil que dejamos olvidado en el barco. Ahora solo esperamos que llegue para poder disfrutar de las bonitas fotos que hicimos durante el crucero.Un saludo
-Jose Ruben Esbrí C.
A passenger of MSC Cruises USA - 4/4/2019

Yawn was absolutely amazing!! He helped me find my item, shipped it to me, and even gave me a direct phone number I could reach him at as I was stressed about getting back my lost item. Great service - I really appreciate it :)
-Meghna D.
A passenger of United Airlines - 4/4/2019

Simply fantastic service
-Peter T.
A passenger of United Airlines - 4/4/2019

Thank you for quickly finding and returning my lost Kindle and for the courteous service we received during our recent roundtrip travel from DTW to Tucson. My husband and I typically fly another airline and now will more readily consider American Airlines for future travel. Thank you.
-Margaret A B.
A passenger of American Airlines - 4/4/2019

Your team in the lost and found department is first rate, kind, courteous, easy to work with
-Yancey G.
A passenger of Hallmark Aviation - DFW Lost and Found - 4/4/2019

Thank you!!!!
-Phyllis
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 4/3/2019

Excellent services. Keep Up the Great Work
-Jorge M.
A passenger of United Airlines - 4/3/2019

Great service, I am impressed
-Frank H.
A passenger of United Airlines - 4/3/2019

Awesome service. thanks!
-E C.
A passenger of American Airlines - 4/3/2019

Amazing.. received the package.. you all did an outstanding job from start of the claim to following up and mailing out my left behind items.. I cant thank you enough. I will be back for another stay thank you again
-william R.
A guest of MGM Grand - 4/3/2019

Thank you very much for all your assistance in locating my missing bag. I was really in a dither over losing it. Very efficient and quickly located and returned to me. there is really no way other than to say THANK YOU to all that participated in returning it to me. Kathleen Black
-KATHLEEN B.
A passenger of Celebrity Cruises - 4/3/2019

thank you so much. I cant thank you enough
-Matt S.
A passenger of United Airlines - 4/3/2019

WOW! Fast polite thorough service in returning my lost carry on item.Thanks to the whole team! Excellent job.
-webster N.
A passenger of United Airlines - 4/2/2019

Thank you so much for finding my lost item.Your prompt service is truly amazing! Also thank you for the travel bags included along with my purse and ALL its contents. Air Canada's lost and found department is superb.
-Sandra S.
A passenger of Air Canada - 4/2/2019

Tammy in baggage claims was unbelievable! She was so awesome with her communication, follow up and surety that I would get my iPad back! She was really great!!
-Gretchen O.
A passenger of Allegiant Travel - 4/2/2019

I am absolutely thrilled that you found my beats headphones. What a great ship filled with honest people. And charger back seems to be a great system to deliver lost items to their owners. I rate this system excellent all the way around
-Laurah C.
A passenger of Royal Caribbean International - 4/2/2019

THANK YOU!!!! Deeply grateful to you!
-Shannon H.
A passenger of United Airlines - 4/2/2019

You were very prompt. Good service. Thank you.
-Maryln D.
A passenger of United Airlines - 4/2/2019

Wow! I am so impressed that you found my item, and so quickly. That external hard drive has all my photos of all my travels for quite a few years. Losing it has taught me to always have ID on my items and to always check the space around me before exiting the plane. Thank you, thank you to the folks who found it and for returning it to me. It is priceless. Wonderful service from American Airlines.
-Barbara C.
A passenger of American Airlines - 4/2/2019

My lost wallet was returned today with everything in it...credit cards, money, and passport! I can't thank you enough! I never expected to have it returned, especially with all my cards and money. You all are amazing! Thank you, thank you!!!
-Melissa P.
A passenger of United Airlines - 4/2/2019

Great service!! Thank you so much! I filed my Lost Report and heard back from ChargerBack within the hour! Extremely satisfied! Thank you!
-Maria MI S.
A passenger of American Airlines - 4/2/2019

Thank you very much for shipping my lost items, we were looking for them for a long time. Your perceverance is appreciated
-Carlos J S.
A passenger of United Airlines - 4/1/2019

Thank you so much for finding my Ipad! Everyone was so helpful!!
-Robyn S.
A passenger of American Airlines - 4/1/2019

I just want yo say thankyou so very much.
-Tammy L L.
A passenger of American Airlines - 4/1/2019

Amazing. Found my iosat same day and sent FEDEx. Can’t thank you enough. Just got it back this morning
-Van Richard M.
A passenger of American Airlines - 4/1/2019

thank you very much. I received my tablet
-glenn A.
A guest of Cabins at Green Mountain - 3/31/2019

This is an amazing service. I am so impressed with American Airlines! Thank you so much for finding my lost Kindle and contacting me. I will tell all my friends!
-Colleen A.
A passenger of American Airlines - 3/31/2019

I am beyond impressed that American Airlines has been so amazingly helpful in locating my lost items! I can’t express my satisfaction enough!!
-Sara B.
A passenger of American Airlines - 3/31/2019

Thank You!
-John B.
A guest of Coconut Palms II - 3/31/2019

Greatly appreciated. The camera was complete to include my business card attached. Was initially worried I'd never see it again and United and Chargerbcak really came through. Thanks again.
-Edward C.
A passenger of United Airlines - 3/30/2019

Thank you all so much! You have been incredibly helpful. This system is also very easy to use, which I appreciate.
-Patrick K.
A guest of The Graduate Minneapolis Hotel - 3/29/2019

Just want to thank the team at Carowinds for recovering my keys. It saved me a lot of trouble as far as changing all my pad locks. The team at lost and found were friendly and helpful. The security team were also very nice and professional. Great folks on staff at Carowinds. Thanks again
-Daniel K.
A guest of Carowinds - 3/29/2019

I really appreciate the simplicity and efficiency of the Harrah's / ChargerBack Lost
-Anthony R.
A guest of Harrahs Cherokee Valley Resort - 3/29/2019

Thank you so very much. I love that bracelet and all it’s memories.
-Pamela K.
A guest of Hilton Grand Vacations at Seaworld - 3/29/2019

You guys ROCK. Thanks so much for recovering my lost bag, computer, travel receipts and MEDSTUDY workbook. We had 3 gates changes, loaded and unloaded a plane due to difficulty and then 2 gate changes. Somehow I dropped it although it was weakly strapped to my other suitcase. Thanks again.
-Terry Phillip B.
A passenger of American Airlines - 3/28/2019

thank you so much for returning my ring.
-Carol K.
A passenger of Carnival Cruise Line - 3/28/2019

THANK YOU, thank you, thank you.
-DOREEN K.
A passenger of United Airlines - 3/28/2019

Debbie we deeply appreciate all what you did to help me recover my iPhone, as mentioned the content is more important than the device. You’ve gone above and beyond expectations on this issue and that really represents the kind of wonderful person you’re and the customer service you deliver at your organization, please let me know if there is a place/site/ way to write a review; we want more people to know about this! Thanks again
-Alejandro M.
A passenger of American Airlines - 3/28/2019

You guys are unbelieveable!!!!!! Thank you. I have been on 65 cruises - you are the best.
-Linda C.
A passenger of Celebrity Cruises - 3/28/2019

I am SO grateful for this wonderful service. You returned my daughter's drivers license in a couple of days helping us avoid spending a day at DPS! Thank you so much!
-ellen
A passenger of American Airlines - 3/27/2019

Very good I have back my lost document in three days incluiiding Sunday
-lucio A.
A passenger of United Airlines - 3/27/2019

You guys have saved me so much hassle. I appriciate your time and effort to find my passport.
-Jonathan Peter R.
A passenger of American Airlines - 3/27/2019

Great work!!!! Thank you so much for reuniting me with my iPad.
-Roberto R.
A passenger of United Airlines - 3/27/2019

Thanks so much for finding my iPad! Really impressed by this service!
-Thomas H.
A passenger of American Airlines - 3/27/2019

Highly IMPRESSED with the list and found service of American Airlines...Thank You!!!
-Suzet G.
A passenger of American Airlines - 3/27/2019

Linda did an awesome job returning my lost item back to me!
-Susan G.
A passenger of United Airlines - 3/26/2019

I want to thank you guys for locating my iPad. The lost and found was very quick. I rate you guys a 100. Thanks a lot
-Tonia N.
A passenger of American Airlines - 3/26/2019

Thank you for finding my ipad and getting it back to me so quickly
-James L.
A passenger of American Airlines - 3/26/2019

Thanks for finding and returning my iPad Pro.
-Susan G.
A passenger of United Airlines - 3/26/2019

I am very impressed and appreciative of the efficiency of the recovery and the ease of use of your system. Thank you very much.
-RIchard B.
A passenger of United Airlines - 3/26/2019

You did a terrific job. I'd given up on getting it back
-Ted D.
A passenger of Amtrak - 3/26/2019

Cannot say how happy I am getting my kindle back after leaving it on the plane. Filing the claim on line was quick and easy. Even better they located the lost item quickly and it’s on its way back to me.
-Ann C.
A passenger of American Airlines - 3/26/2019

like usual united is trying to give good service thanks
-Daniel R.
A passenger of United Airlines - 3/26/2019

Your online process was quick and easy. I’m so grateful. I was embarrassed I left my laptop on the airplane and now it’s going to arrive to my door in 2 days. Thank you!
-Valerie S.
A passenger of American Airlines - 3/26/2019

Thank you for all your perfect support. Headfones arrived in perfect conditions. Great Job. Thank you.
-Horst M.
A passenger of United Airlines - 3/26/2019

Thank you. The experience and speed of the service was great. I was contact and given clear instructions which was very helpful.
-Ridge P.
A passenger of American Airlines - 3/26/2019

Thank you. Very efficient attention to finding my item. It is very stressful to be in this situation and United's response was very reflective of highly commendable customer service.
-Louise H.
A passenger of United Airlines - 3/25/2019

I really appreciate the ability to place an online lost item report and the ease with which I was able to request the item be mailed to me, Thank you for recovering and returning my ID.
-Cassondra Jeannette K.
A passenger of United Airlines - 3/25/2019

Thank You so much!!
-Lois V.
A passenger of United Airlines - 3/25/2019

I just received my item back and I greatly appreciate the help getting my item back. Thank you once again.
-Jason G.
A guest of South Point Casino - 3/25/2019

Awesome, quick and easy process. 5 stars!
-Geoff K.
A passenger of Cincinnati/NKY Int'l Airport (CVG) KCAB - 3/25/2019

The recovery service was thankfully efficient and friendly. I was reassured with your email notification and prompt response. You get 10 out of 10 from me.
-John N.
A passenger of United Airlines - 3/25/2019

I really do appreciate that American Airline can help me find my passport which is really important for me. The lost and found is really efficient , and I wanna say thank you.
-Zewen L.
A passenger of American Airlines - 3/24/2019

I received my glasses today. Thank you so much for your assistance and please thank your house keeping staff. This is another example why we enjoy staying at the Palazzo!
-Sandralee S.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 3/23/2019

I received my glasses today. Thank you so much for your assistance and please thank your house keeping staff. This is another example why we enjoy staying at the Palazzo!
-Sandralee S.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 3/23/2019

I have receiving the Email thank you for hepping
-Nancydaotran
A passenger of Hallmark Aviation - DFW Lost and Found - 3/22/2019

I appreciate all about your help. Your team are Niceeeeeeeeeeeeee. Thank you so much :)
-Kaenpet
A guest of Marriott Gaslamp Quarter - San Diego - 3/22/2019

I would like to thank Brian M for tracking us down and getting us our Ipad back. He went above and beyond and should be recognized for his great work!!!
-keith
A passenger of American Airlines - 3/22/2019

Finding a form for reporting the lost item on AA.com was not hard... the form was well-designed with all the pertinent questions ("What? Where? When? How do we reach you?) and best of all the search for my son's missing wallet was a success. I appreciate the timely notification, as well.Good job you guys. Thanks a million.
-Steve R.
A passenger of American Airlines - 3/22/2019

I atila in love with Canada. Thank you.
-Yolotzin Gomez Z.
A passenger of Air Canada - 3/22/2019

Thank you very much! We appreciate how you helped us receive Peter's wallet. Hope to be there soon.
-Joanne M.
A guest of Beau Rivage Resort and Casino - 3/21/2019

Thank you very much. My phone has been retrieved.
-Elise S.
A passenger of Air Canada - 3/21/2019

Great service Thanks
-Stephen F.
A guest of Pelican Grand Beach Resort - 3/21/2019

Thanks to staff for gathering my shirts which I forgot and having them shipped to me. I really appreciate their help!
-Jeff C.
A guest of Hard Rock Hotel - 3/21/2019

Thanks for finding my laptop!!!
-Eliot D C.
A passenger of United Airlines - 3/20/2019

Thank you! I received my personal items today. Great service!
-Mary Jo B.
A passenger of Royal Caribbean International - 3/20/2019

I received my camera today. Thank you so much.
-Shirley M.
A passenger of Royal Caribbean International - 3/20/2019

Item received; no damage. Many thanks for your help
-Whitney C.
A passenger of United Airlines - 3/20/2019

We received our lost car key today. Thank you all for your great work for us!
-John S.
A passenger of Princess Cruise Lines Ltd - 3/20/2019

Thanks for finding my jacket and for your quick reply to my query!
-Linda L.
A passenger of American Airlines - 3/20/2019

Terrific, terrific service. You found my Kindle, then let me know about it. Quickly replied to my email asking where the Kindle was. And now you've mailed it back to me. Great work.
-John L.
A passenger of Amtrak - 3/20/2019

Excellent service!!!!
-Jaima Pino C.
A passenger of United Airlines - 3/20/2019

Thanks for returning my bag with everything in it which I forgot in the roomExcellent services
-Surinder R.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 3/20/2019

Very easy to use and provide great status!
-Anh L.
A guest of Renaissance Glendale Hotel and Spa - 3/19/2019

Very stressful few days but the wallet was found quickly. The process is too difficult, I could not overnight the item on the web page and the information of where the item was found was not provided. I had no proper way to know if a pickup of the item was the correct choice as the location was not given to me and I had to call a few offices to find out where the item was. Baggage support never called me back either. But I was the one that lost the wallet and it was found. Just wish the webpage was more user friendly.
-Forrest P.
A passenger of American Airlines - 3/19/2019

Thanks for been so eficient we are glad an hope we can be there soom
-Víctor R.
A guest of Westgate Resort and Casino Lost and Found Dept. - 3/19/2019

Merci pour vos services.Le système fonctionne bien.J’aurais aimé pouvoir parler à un humain. C’est sans doute générationnel.
-Daniel B.
A passenger of Air Canada - 3/19/2019

Thank you for your great service!
-doug S.
A passenger of American Airlines - 3/19/2019

Christine in the lost and found department is THE BEST!!!! Provided excellent customer service with regards to helping me get my boss's laptop back quickly. Wish there were more people like her!
-Jennifer C.
A passenger of Hallmark Aviation - DFW Lost and Found - 3/19/2019

Thanks you so very much for finding my lost luggage. You guys are GREAT!!!! That is why I cruise Celebrity.
-Lorraine H.
A passenger of Celebrity Cruises - 3/18/2019

Thank you for the successful return of my laptop that I left onboard my flight. I give special credit to AA contractor employee Ethan G. from the AA baggage office at ABQ. He demonstrated superior customer service in working with me to track subsequent flights and telephoning DFW gate agents to search for my lost item. This effort was above and beyond the expected service one receives from airlines, and will have a lasting effect on my choice of airlines in the future.
-Troy P.
A passenger of American Airlines - 3/18/2019

Thank you very much for the updates! Great service!
-Serena F.
A passenger of United Airlines - 3/18/2019

The Mirage couldn’t have been nicer. First they went up to the room and found the clothes I had left. Second, they delivered them to lost and found and third, that staff couldn’t have been nicer. Thanks very much. I’m staying there on my next visit.
-Rob H.
A guest of Mirage - 3/17/2019

Appreciate the very quick turn on finding my item and getting it back to me so soon. Really appreciate it, and a load off my back.
-Adam R L.
A passenger of United Airlines - 3/16/2019

Outstanding service by Robyn. She searched facebook, located my son who got me in contact. Her genuine concern and helpfulness was very much appreciated especially since I thought I would never see my Ipad again and since I was still in jet lag fog. Very impressed with the genuine service and really really appreciate it. Many thanks! Caring makes a big difference and I will try to play it forward. What a nice person!
-Stephen L.
A passenger of Hallmark Aviation - DFW Lost and Found - 3/16/2019

I received my iPad yesterday. I just want to express how grateful I am. This is a wonderful way to show the great quality of your airline and of the great pelele who Word there. Thank you very much. God bless you.
-Veronica A.
A passenger of United Airlines - 3/15/2019

Thank you so much for reuniting me with my Kindle. I wasn't sure where I lost it be it on a plane, hotel, rental car, etc. I had given up hope on it being found as it has been 6 weeks but to my astonishment you all found it after all. Thanks for the perseverance. You made my day and I greatly appreciate the awesome service!! Great job folks!
-Steve M.
A passenger of American Airlines - 3/15/2019

Thank you so very much for the swift delivery. The item was my mom's purse and you know how much valuable stuff is in a purse. (cell, credit cards, etc. The price was worth the knowledge that her priceless items were in your hands!!!! Thank you again!!!
-Roxanne O.
A passenger of Hallmark Aviation - DFW Lost and Found - 3/15/2019

The phone was answered very quickly and i was taken care of efficiently
-Bob
A passenger of Celebrity Cruises - 3/15/2019

Conner was outstanding! Thank You Grapevine, Texas!
-Elsie B.
A guest of Great Wolf Lodge Grapevine TX - 3/15/2019

Thank you very much! Very glad to learn that this system works so well and so fast. I am very impressed. Looking forward to receiving my package.
-Linda B.
A guest of Circus Circus Reno - 3/15/2019

Your prompt and helpful actions returning my kindle left on the ship was the most outstanding customer service that I could hope for.
-Linda K H.
A passenger of Royal Caribbean International - 3/15/2019

I am so impressed. I did not even realize it was missing till I got your email telling me you had found it. I have been a loyal traveler since 1985 and enjoyed the status of executive platinum for a couple of years but have never appreciated your service and excellence more than today on this issue. Thank you for the great service, you already had a customer for life and this just reconfirms my commitment to AA.Sincerely Brian S.
-Brian S.
A passenger of American Airlines - 3/15/2019

I have received the item that I lost on your flight from SJO to PHX. I am very impressed with the professional effort that AA put into getting my property back to me .I have worked in the Canadian air line industry all my life and have not seen this type of customer dedication. This story will be repeated at many coffee breaks and happy hours.thanks Edward W.
-Edward W.
A passenger of American Airlines - 3/14/2019

Amanda was more than helpful. She went out of her way to get my stuff I left in the room mailed to me. Thank you lost and found. And thank you Amanda
-Mary Jane M.
A guest of New York New York - 3/14/2019

I received this in 2 days after the payment thank you for all your speedy help in my return. I hopefully will get to take another cruise someday and it will definitely be with Carnival Cruise
-Debra W.
A passenger of Carnival Cruise Line - 3/14/2019

Thank you so much for recovering my lost items and returning them so quickly!
-Patty P.
A passenger of American Airlines - 3/14/2019

Thanks for returning my wallet..Was sure I just misplaced it when I returned home..
-Thomas R.
A passenger of Princess Cruise Lines Ltd - 3/14/2019

Felix at the lost and found in Wash DC is extremely helpful. We are so grateful for the time and attention put towards recovering my son's suit.
-Lisa M.
A passenger of Amtrak - 3/14/2019

Thank you so much for returning my bag. Everything was as I had left it. You have a wonderful recovery security dept. Thank you again for your efforts!!
-Jo Ann S.
A guest of Tropicana Laughlin Hotel Casino - 3/13/2019

American Airlines did a phenomenal job of reuniting me with my cell phone. The staff at the terminal were my 1st contact through this process and they were very comforting to me that I would get my phone back. Thank you AA for the great service!
-Renee P.
A passenger of American Airlines - 3/13/2019

Thank you for finding my iPad! I had just about given up!
-Sheila G.
A passenger of United Airlines - 3/13/2019

THANK YOU SO VERY, VERY MUCH FOR FINDING AND RETURNING MY SUNGLASSES ! THEY WERE RECEIVED TODAY, JUST AS YOU SAID THEY WOULD BE. THANKS AGAIN. I REALLY APPRECIATE YOUR CARING AND ATTENTION TO MY PROBLEM.
-SHIRLEY M.
A guest of Beau Rivage Resort and Casino - 3/13/2019

excellent job done Rochelle at the Lexor's lost and found department!! She gets 5 stars!!
-michael N.
A guest of LUXOR Las Vegas - 3/13/2019

I wish I recalled the name of the guy who helped me when I contacted lost and found at RIo. He was SO kind and pleasant and helped me resolve my issue! Employees like him should be given incentives for their excellent work!
-Violet S.
A guest of Rio All Suite Hotel and Casino - 3/13/2019

Thank You , received my hearing aids march 11 appreciate your service , " Thanks Again ".
-Ron E.
A passenger of Air Canada - 3/12/2019

Well done!!!
-James E. A.
A guest of Sunrise Lodge by Hilton Grand Vacations  - 3/12/2019

Thank you so much for your help! GREAT SERVICE. Frequent status updates and my package arrived timely, as promised..
-Betty T.
A guest of Caesars Palace - 3/12/2019

Thank you, thank you, thank you! I received my car key, and it is the right one. I am most appreciative of your diligence in searching for it.
-Ruth P.
A passenger of Carnival Cruise Line - 3/11/2019

Thank you, thank you! Purse arrived with credit card
-Adam Starr by Mark S.
A passenger of United Airlines - 3/11/2019

I just want to say how appreciative I am for you finding and shipping our lost luggage. Fast and thorough service.Thanks again!
-Keith L.
A passenger of United Airlines - 3/11/2019

WOULD LIKE TO THANK EVERYONE INVOLVED IN LOCATING AND RETURNING MY KEYS I NOW HAVE IN MY POSSESSION.
-GARY B.
A passenger of Carnival Cruise Line - 3/11/2019

Very pleased that the phone was located and quickly sent to Air Canada lost and found. Follow up very speedy and simple process. Thanks
-Robert S B.
A passenger of Air Canada - 3/11/2019

I can not thank everyone involved enough for the return of my Granddaughters Beats head phones. She left them on her seat when we disembarked in Phoenix to board another plane to Hawaii. She cried of and on the entire trip !When I told her this morning that the wonderful people at American Airlines had found them and they were being shipped back home, she was so excited and grateful!From those who found them on the plane and those who read the form I filled out and those who prepared them to mail back, I thank you for the fantastic service. I am overwhelmed by your care for your customers. Thank you so much for making a 12 year old and her Grandmother very happy!!
-Diana D.
A passenger of American Airlines - 3/10/2019

Great work. Thank you so much. Made losing my item not so bad
-Kenyon H.
A guest of MGM Grand - 3/9/2019

I am very grateful for all the service you are giving me. It is wonderful to have all the support. I had a very quick response and I had information almost as soon as I sent the request. This tells a lot about the airline and the quality of people who work there. Thank you very much.
-Veronica A.
A passenger of United Airlines - 3/9/2019

Wow, first time I’ve ever recovered an item from and airplane. Thanks.
-Larry
A passenger of United Airlines - 3/9/2019

You guys are fantastic in recovering my laptop that I left in the plane front seat pocket, and getting it back to me. The process was effortless, and a total anti-climax to the depressed feeling I had when I realized I lost it and didn't know what to do. The way it should be. Thanks for having this system, that worked.
-Gopalan B.
A passenger of American Airlines - 3/9/2019

The woman I spoke with in the lost and found who had my keys was fantastic and so nice. It is a stressful situation having left keys behind at security. She was awesome to work with and helped me file the claim. Really great.
-Frederick L.
A passenger of American Airlines - 3/9/2019

It’s really amazing that I could get my lost phone after coming back from certain foregin country.Your shipping procedure is easy for me to understand how to use it.Thank you very much.
-Takeshi C.
A passenger of Hallmark Aviation - DFW Lost and Found - 3/8/2019

Linda at the Houston center is fantastic! She was helpful; we were able to follow-up with her. Thank you!
-Rose K.
A passenger of United Airlines - 3/8/2019

Thank you so much, United! You are the first airline that has ever helped in finding our lost items. We are impressed!!! Thank you !!
-Susan M.
A passenger of United Airlines - 3/8/2019

Thank-you so much for finding my tablet. It's great to know that someone turned it in rather than take it. Much appreciated. Thanks again
-Brian G.
A passenger of Air Canada - 3/8/2019

I have never dealt with more sincere and honest people in my life. Thank you so much.
-Mary B.
A passenger of United Airlines - 3/8/2019

Still don’t believe you found it and how quick was to run the process to send it back... you have a loyal customer!!!
-Fellipe F.
A passenger of American Airlines - 3/8/2019

I did receive my item one day later than I paid for. However, my item was located within 24 hours and the communication and process to return was great. I’m very greatful, much appreciated !
-Sara F.
A passenger of American Airlines - 3/7/2019

I have not used American Airlines in the past. I am retired however recently I need to commute a number of times and tried AA.I have to say that so far I am very pleased with the season professional staff and the over al service.
-Frank S.
A passenger of American Airlines - 3/7/2019

Thanks for your help in getting my watch to me. Very helpful Moses.
-Ronald W.
A guest of Revere Hotel Boston Common - 3/6/2019

I got my earring today. Steven in lost and found shipped it to me. I want him to know how much I appreciate what he did. Those earrings were a gift from my late husband. I treasure them so much. Thanks again .
-Colleen H.
A guest of Flamingo Las Vegas - 3/6/2019

Thank you for offering this service. We had a long and stressful day Of travel only to forget a bag at the airport. It was such goood news that we could get it back. This is a great and easy to use service.
-Marnie
A passenger of American Airlines - 3/6/2019

I received my back today. Thank you so much for helping me (Erick).
-Heidi J.
A guest of Great Wolf Lodge Gurnee - 3/6/2019

It took a while for me to find the right person to help me, but the moment Diane Scott started to help me I knew I was in good hands. She helped me get my missing kindle back and was in touch with me the whole time. You are lucky to have someone that attentive working for you!
-Jodie R.
A passenger of American Airlines - 3/6/2019

The Dollar staff was very efficient and I appreciate the return of my sunglasses!
-David W.
A customer of Dollar Car Rental Seattle - WA - 3/6/2019

Hello! Stopping By To Say Thanks so much for locating and shipping to me my left behind Jacket From Charlotte To NY!! In traveling from Charlotte to NY I got a bit lax in not wearing my coat while visiting Charlotte at times. Thus Leaving it behind while waiting to board my flight. So very good to know that AAs Online Lost
-Belinda M W.
A passenger of American Airlines - 3/6/2019

Lupe is there working in the lost and found office! She literally found my jjaket when we r on the phone! Wowww amazing .thank you lupe for your help! I wasn’t even expecting to find my jacket!!
-Rusen
A guest of Westgate Resort and Casino Lost and Found Dept. - 3/5/2019

Thank you so much for your assistance
-Bradley S.
A guest of Cosmopolitan of Las Vegas - 3/5/2019

Great service !! Fast and easy processing !!
-JC
A guest of Pelican Hill Resort - 3/5/2019

Thank you so much!!!
-Joy L T.
A guest of SeaWorld/Aquatica Orlando - 3/5/2019

I would like to thank and acknowledge the United Airlines oerson (i believe her name is Janet) at Dulles Airport for her outstanding service.
-Guylaine R.
A passenger of United Airlines - 3/5/2019

Fantastic service! I left my kindle on the airplane and am delighted that United Airlines has a system in place that was able to locate and return my lost item in less than a week. Thank you very much!
-Shelby S.
A passenger of United Airlines - 3/5/2019

I sent a lost article report... detailed. Thanks to the United Club B6 ... they responded within two hours. I’m elated ! Thanks for your assistance!
-Rita P.
A passenger of United Airlines - 3/5/2019

I forgot my computer on one your flights after waking up last minute and rushing off of it ! You kept me posted every day after I reported it lost and you found it, sent it back to me safe and sound and I am forever grateful for your services !! Thank you American Airlines !!
-Meghane P.
A passenger of American Airlines - 3/5/2019

Thank you so very much for your help!
-Darla M.
A passenger of American Airlines - 3/5/2019

Thank you!!!!!
-Teresa
A guest of SLS Las Vegas  - 3/5/2019

Outstanding quick response and they keep me inform..
-Israel P.
A guest of Great Wolf Lodge Southern California - 3/5/2019

Your work is so efficient and your employees are very responsible for their workI never thought they can find the item I lost so soon! Surprised us really! Thank you very much !
-Shijuan L.
A passenger of Hallmark Aviation - DFW Lost and Found - 3/4/2019

MahaloAloha
-Sally P.
A guest of The Westin Princeville Ocean Resort Villas - 3/4/2019

Thank you for finding my iPad!Very good service! to arrange it’s return!
-Donald H.
A passenger of American Airlines - 3/4/2019

Marquita at Dulles (IAD) lost and found was awesome. She got my phone back to me ASAP
-Christina H.
A passenger of United Airlines - 3/4/2019

Thank you for sending my wallet back although I am missing $150.
-Scott G.
A passenger of American Airlines - 3/4/2019

Chargerback was so easy! This is a great app. All hotels, airlines, etc. should have this! Thank you!
-Karen F.
A guest of Double Tree Kansas City Overland Park - 3/4/2019

You made the day for my six year old grandson. He saved his own money and bought the Nintendo game system. He was heartbroken when he realized he left it on the plane. I was extremely impressed with the ease of filing the claim and the speed in which the lost item was found and put on the delivery truck. My son and his wife are taking my grandson on his first cruise, so although he won’t have his game with him, he was thrilled to learn it will be at my house when he returns. Thank you so very much.
-Corinne S.
A passenger of American Airlines - 3/4/2019

We had a great time; a wonderful facility and service. Appreciate the conscientious return of my jacket. Look forward to returning with our grandchildren. Thank you.
-Peggy E.
A guest of Great Wolf Lodge Mason OH - 3/3/2019

What an amazing show of professional and honest housekeeping personnel.!! I could not be more impressed. Also, the process of contacting lost and found and their procedures were quick and efficient. This is very unique in a large American Hotel chain. Please give all these departments my thanks and my deepest appreciation, especially for finding that treasured picture frame of my husband and I !!!!!!
-Debbie F.
A guest of Beau Rivage Resort and Casino - 3/3/2019

Really was worried because I didn't back up device to cloud and could have lost a vacations worth of pics and vids. Chargeback is worth 25 bux shipping.
-Winston
A passenger of American Airlines - 3/2/2019

Very satisfied with American's Lost and Found Department's performance and customer service.
-Raymond C.
A passenger of American Airlines - 3/2/2019

I received my cell phone and I thank you for the helpful and prompt service. Thanks again.
-Shirley B.
A guest of Sands Casino - 3/2/2019

Thank you!
-laurie H.
A guest of Marriott Tucson University Park Hotel - 3/2/2019

Much appreciated. I thought I just simply lost my tablet. The fact you guys found it figured out it was mine and had the descency to return it was awesome. Thank you very much!
-Stefan R.
A passenger of American Airlines - 3/1/2019

Rob in lost and found was very helpful and sent out the items quickly.
-Moshe W.
A guest of Great Wolf Lodge Pocono Mountains PA - 3/1/2019

Curiosity abounds.It would be great to know where my purse came to light. Of course I had begun immediately to notify the companies of the most culpable items, but it was marvelous to have the whole thing back.Thank you very much for the return. It must be a complicated system to return items.
-MELISSA O.
A passenger of American Airlines - 2/28/2019

Thank you, thank you. I truly appreciate the time and effort it took to find my phone.
-Sharon S.
A passenger of American Airlines - 2/28/2019

Great and quick service, I was informed on time about my lost items and quickly have them sent back to me, I thought email communication was going to be slow but it was not at all. Thank you very much for all your help.
-Lourdes G.
A guest of Excalibur Hotel and Casino - 2/28/2019

I appreciate the quick response to my lost article. The process for sending it back to me was quick and easy. thank you!
-Dave B.
A passenger of United Airlines - 2/28/2019

Thank you so much! I am overwhelmed that my lost Kindle was found and is on its way back to me. Your service is wonderful and the email updates were greatly appreciated. Honestly, I thought my Kindle was gone forever. I am very grateful to AA. Next time I fly I know which airline I will check first.
-Nancy Yinger N.
A passenger of American Airlines - 2/28/2019

The attendants in Denver and Kansas City did an awesome job with helping me locate my ipad!
-steve
A passenger of United Airlines - 2/27/2019

Thank you so much for all your help finding my dads Passport. We really appreciate your excellent service
-Lissette V.
A passenger of United Airlines - 2/27/2019

I very much appreciate the phone call and letting me know you had found my Amazon Kindle. I thought it was lost, but the fact you looked it up and found it was me is VERY impressive and appreciated! Thank you!
-Michael W.
A passenger of American Airlines - 2/27/2019

Sharina at DFW Lost and Found was extremely pleasant and helpful. One of the best customer service reps I've ever encountered!
-wade B.
A passenger of Hallmark Aviation - DFW Lost and Found - 2/27/2019

The shipment has arrived. Thank you!
-Birgitta F.
A passenger of Air Canada - 2/27/2019

I am most impressed with your lost and found service. Most happy to get my phone back though FedEx "three days" were more like five days.
-Walter S.
A passenger of American Airlines - 2/27/2019

Items received. Thank you for your diligent follow through
-brent A.
A guest of Moana Surfrider A Westin Resort and Spa - 2/26/2019

Thank you. Everything arrived in perfect condition
-Mary C.
A guest of Wynn Las Vegas - 2/26/2019

I didn’t finish my first thank you! Thank you so much for finding the watch
-Mattie J K.
A guest of Prairie Meadows Racetrack - Casino and Hotel - 2/26/2019

So excited to receive the RR Approved Buliva watch today!
-Mattie j K.
A guest of Prairie Meadows Racetrack - Casino and Hotel - 2/26/2019

Your service has been excellent - found our laptop and kindles and their on the way to us. Thanks
-John W.
A passenger of Hallmark Aviation - DFW Lost and Found - 2/26/2019

Thank you all so much. My kids are not goIng to kill me now since this was their I Pad.
-Rick
A passenger of American Airlines - 2/26/2019

thank you for letting me know the status. so far so good.
-marion W.
A guest of Vacation Village at Weston - 2/26/2019

Francesca Evans is a superstar. She found my iPad and returned it. Thank you.
-Sedlacek J.
A passenger of American Airlines - 2/26/2019

Thank you very much for your prompt response to this situation.
-Keith F.
A passenger of United Airlines - 2/26/2019

Very fast and efficient in response
-Philip O.
A guest of Hilton Grand Vacations Club The Elara  - 2/26/2019

I am so grateful to whomever turned my wallet in and would be happy to send a reward if you have a name and address. Thank you to all of the Pack members that were such a big help to me over the phone. Everything was handled so meticulously and quickly! Thank you !!
-Susan R.
A guest of Great Wolf Lodge Grapevine TX - 2/26/2019

I received my lost and found items today( my tablets) thanks to all that was involved in locating them for me thank you so very much.Ruth Harris
-Ruth Y H.
A passenger of Royal Caribbean International - 2/25/2019

Thank you
-John
A guest of Graton Resort and Casino - 2/25/2019

thank you so much for finding and shipping my backpack. the papers inside are very important to me. Your quick response and follow up are amazing , thank you so much
-arnold S.
A passenger of Amtrak - 2/25/2019

Awesome service
-Ricardo C.
A guest of MGM Grand - 2/25/2019

I am very impressed with this service. I flew from Panama to Houston yesterday 2/24/2019. Left my article on the plane. Filed an online report during the layover to Seattle, the confirmation email was awaiting me at home that evening, The found email came to me the morning of the 25th, and late morning on the 25th, it was on its way to me via US postal. That is cool. Thank you.
-Kent C.
A passenger of United Airlines - 2/25/2019

Thank you so very much for finding and returning my daughter’s Samsung tablet. After she left it on the aircraft in Miami, we all thought it was gone forever. You have made a little girl very happy with its return!!! Thank you.
-Roland T.
A passenger of Air Canada - 2/25/2019

the bag you found was full of items precious to me. all replaceable, but the sentimental value could never be redeemed. thank you so much for finding it.
-justin N.
A passenger of American Airlines - 2/25/2019

Thank you so much. I left a gift that I purchased on our stay.... called the lost and found and they were wonderful.... They were very accommodating,,,and my package is on it way to my house! Thank You everyone!
-sharlee M.
A guest of Atlantis Casino Resort Spa - 2/24/2019

So grateful for this service! Fast and reliable, thank you so much!
-Ernest Willeford R.
A passenger of United Airlines - 2/24/2019

I got my phone now. Thank You so much
-Doris T.
A guest of Harrahs Cherokee Resort - 2/24/2019

I received my passport today. Thank you
-Cristina de Queiroz Carrascosa von G.
A passenger of United Airlines - 2/23/2019

Thank you so much. Our flights were fabulous, the attendants attentive and the honesty
-Patrick J N.
A passenger of American Airlines - 2/22/2019

Thanks! My tablet lost at Dallas Fort Worth Airport arrived today!
-ann G.
A passenger of Hallmark Aviation - DFW Lost and Found - 2/22/2019

Thanks so very much! I was so surprised andpleased that my Kindle had been located. And it arrived yesterday---again many thanks!
-Meredith A.
A passenger of United Airlines - 2/22/2019

JIM- thanks for your quick response on this! Have a great weekend!!
-Bill H.
A guest of Cosmopolitan of Las Vegas - 2/22/2019

Thanks for getting my laptop back to me. Your employee William P. is an incredible asset and ambassador for United Airlines. He took the time to research and reunite us with our laptop the loss of which would have been catastrophic.
-JOHN W K.
A passenger of United Airlines - 2/22/2019

Thank you so much to whoever found the wallet. After a great vacation, losing the wallet was clouding the memories. All is well now....thanks to the honest person who turned it in.
-Stephen B.
A passenger of Air Canada - 2/22/2019

i got my lost lab top and IPAD. very efficient work from the lost and found section and thank you very much.
-Qi L.
A passenger of Hallmark Aviation - DFW Lost and Found - 2/22/2019

Thanks for the return of my missing item. I appreciate your efforts!
-Curtis L B.
A passenger of United Airlines - 2/21/2019

Hello to all,I wanted to thank you all for the return of my ring. It came in this morning and it is in perfect condition. Thank you again,Diane Elliott
-Diane E.
A guest of Circus Circus Reno - 2/21/2019

Very pleased with the service and the quick turnaround. This was no one's fault but my own so i consider this client service very valuable!!
-Laura S.
A passenger of United Airlines - 2/21/2019

The item was found within 48 hours. I got the item returned to me. I was updated on status. I got a call when item was located if I wanted to pick up or have sent.
-TYLER H.
A passenger of United Airlines - 2/21/2019

I was very impressed with the customer service that I received. Sharon was very patient and understanding. I was also amazed with how fast they were able to locate my lost item and get it sent to me. Thank you!
-Gary H.
A guest of Caesars Palace - 2/21/2019

Thank you for returning our lost i-pad from American Airlines.
-Dennis P.
A passenger of United Airlines - 2/20/2019

THANK YOU, A MILLION TIMES, THANK YOU!!!
-Rhonda B.
A passenger of American Airlines - 2/20/2019

Love the return service everything went smoothly thank you !!!!!
-Steve
A guest of Hilton Santa Barbara Beachfront Resort  - 2/20/2019

Thank You! Thank you! Thank You! So happy you have this service and dedicated resources to manage the process of returning lost items.
-Christine M.
A passenger of American Airlines - 2/20/2019

Great service
-Andy K.
A guest of Golden Nugget Las Vegas - 2/20/2019

Received my lost iPad today. THANK YOU!! I am amazed you found it still there at Heathrow. United certainly earned my gtatitude. Thank you again.John
-John L.
A passenger of United Airlines - 2/19/2019

Thanks so much....great service to a very worried couple
-WM.knapp
A guest of Bellagio - 2/19/2019

Great! I didn’t think I would see it ever again. I only wish you could have told me where it was found.Thanks So Much!
-Robert
A guest of Breckenridge Ski Resort - 2/19/2019

Thank you very much for locating my iPad on a plane in Washington DC and returning it in excellent condition
-Ron Y.
A passenger of United Airlines - 2/19/2019

Thank you so much for the return. This is a service that is beyond compare. I was hopeful it could be mailed. This is a great service and meaningful to those who have forgot to pack an item for home and left it in the room. Thanks again for your great service.
-roy H.
A guest of Golden Nugget Las Vegas - 2/18/2019

Thank u !!!
-Jerry E.
A passenger of United Airlines - 2/18/2019

Paul at JFK airport was an amazing help - this guy went out of his way to make our lost and found disaster an experience - that proves there are good people out there that are willing to help in a crisis- Great guy - THANK YOU PAULRegardsMike L.
-mike L.
A passenger of American Airlines - 2/17/2019

Thank you so much for the atention! Ill wait it!
-mateo S.
A guest of Hilton San Francisco  - 2/17/2019

Very efficient. Thanks for shipping my lost iPad.
-Thomas T.
A passenger of United Airlines - 2/17/2019

Simply amazing. Within 20 min the entire process to get my item back was done. Easiest and most convientent customer service interaction I’ve had in a long time..... maybe ever. Thank you!!
-Loren M.
A passenger of Hallmark Aviation - DFW Lost and Found - 2/15/2019

Got my idem. Thank you for the great and professional work. I’m very happy.
-Maria L.
A passenger of Princess Cruise Lines Ltd - 2/15/2019

very grateful this service and especially the agent online help me complete the report submission and the United agent in EWR found my passport. they found it in 2 hours.
-Minzi R.
A passenger of United Airlines - 2/15/2019

Thanks for finding my jacket and sending it to me . Also, despite the weather, we really enjoyed our stay. Hope to be back.
-Charles Lance H.
A guest of Holiday Inn Club Vacations South Beach Resort - 2/15/2019

So impressed by United Airlines’ lost and found at Newark Airport. They tracked me down, emailed, and called me to let me know i left my license at the airport. Fortunately they were able to FedEx overnight it to where I am and just received it! Thank-you so much!! Such wonderful customer service!!!
-Amanda D.
A passenger of United Airlines - 2/15/2019

Nice
-Fatma nurhan Y.
A passenger of MSC Cruises USA - 2/15/2019

Nice service
-Fatma nurhan Y.
A passenger of MSC Cruises USA - 2/15/2019

Thank you very much United! Your support in returning phone is efficient, effective, and much appreciated! Feeling like someone cares is priceless! New favorite airline!
-Lynn D.
A passenger of United Airlines - 2/15/2019

Excellent service. Made our screwup a pleasure to solve!
-Tom M.
A passenger of Air Canada - 2/14/2019

Freaking awesome. That is service. Thanks hilton tuscany for having my back. Cheers.
-Zeppelin D.
A guest of Hilton Grand Vacations Tuscany - 2/14/2019

Great help and honesty. Thank you.
-Frank L.
A passenger of American Airlines - 2/14/2019

Thank you very much!
-Paul D.
A passenger of United Airlines - 2/14/2019

Thank you for the quick turnaround in locating my item and getting it shipped back to me. Great service!
-David K.
A passenger of American Airlines - 2/14/2019

Than k you thank you thank you
-Sean D.
A passenger of American Airlines - 2/14/2019

Thank You!!! Thank You!!! Thank You!!!
-Omaira K.
A passenger of American Airlines - 2/14/2019

Thank you for returning my items promptly
-Robert E.
A passenger of American Airlines - 2/14/2019

I am very grateful for the great time and room at the MGM Grand, and the awesome assistance in returning my lost item. Although there is no real monitary value to the item, it is important information I need. Your team’s thoughtfulness is appreciated helping me get it back. Thank you very much. I look forward to my next stay at your hotel. Allen Nichols
-Allen N.
A guest of MGM Grand - 2/13/2019

I am very pleased that the employees at the Grand Sierra are integral. I left some property in my room (which I never do!) and housekeeping turned it into lost and found for me. The proiperty I left was a gift from my daughter and I am so happy to have it returned to me. Please thank housekeeping assigned to my room (1475).
-Jeni G.
A guest of Grand Sierra Resort - 2/13/2019

Many thanks for the continued communication, I have my computer back
-Anna S.
A passenger of American Airlines - 2/13/2019

Best service I have ever had in my life from a lost and found department. Made the claim, 5 minutes later someone called they found a SIMILAR item, I had to proof this was in fact my own. Awesome security.
-Jonathan J E.
A passenger of American Airlines - 2/12/2019

Thank you so much for finding my wallet. I really appreciate your efforts. I totally enjoyed my cruise. Would love to do it again sometime!-Debbie G
-Debbie G.
A passenger of Princess Cruise Lines Ltd - 2/12/2019

Brilliant service! Laura
-Laura C.
A passenger of American Airlines - 2/12/2019

United has been very responsive to my lost item ,hoping to have it back soon.Thank you
-Alan S.
A passenger of United Airlines - 2/12/2019

Excellent service! It took you less time to track down my lost cell phone than it did to look up your phone number to inquire. I can't thank you enough!
-Jeff W.
A passenger of American Airlines - 2/12/2019

Thanks for all your help!
-Elizabeth O.
A passenger of American Airlines - 2/11/2019

I was EXTREMELY happy with this service.
-Dadrien J.
A passenger of American Airlines - 2/11/2019

Thank you for your quick response and efficient information processing. Needless to say, I am very pleased to know my phone is on its way!!!
-Elizabeth A.
A passenger of United Airlines - 2/11/2019

We got great customer service. They found our phone, sent us instructions and then shipped it out quickly. Thank you!
-Marc C.
A passenger of American Airlines - 2/11/2019

Thank you, I am so happy that you found my purchases. Thankful that someone turned them in. I appreciate Your quick attention. Thanks again!
-Sherry W.
A passenger of Celebrity Cruises - 2/11/2019

On 2/1/2019, I received a phone call from Ann in the United Lost and Found department. Ann was enthusiastic about having located my lost item and extremely helpful in ensuring my lost item was able to be returned to me. Above all else, I want to suggest that I believe Ann loves the aspect of her job that, as it did for me, she loves her work and provids the very best sense of care when relieving the concerns associated with losing an iten while flying ona United flight! KUDOS to Ms Ann! You have a gem of an employee working for you!!
-Lorraine B.
A passenger of United Airlines - 2/10/2019

You found and returned my lost bag so quickly, and kept me informed the whole way. You also responded promptly to my email inquiries. I feel safer traveling, knowing that if I lose something and report it, someone will actually be diligently trying to locate it. Thank you so much, having my lost bag and glasses back really has made my day (and, my vision!)
-Anique C.
A passenger of American Airlines - 2/8/2019

Wallet arrived today. Thank you.
-Anne S.
A passenger of Royal Caribbean International - 2/8/2019

Thank you so much for retriving my item
-vickie S.
A passenger of Carnival Cruise Line - 2/8/2019

This was really an inconvenience for me, traveling, beginning my vacation and loosing my ID's. Really unsure where I had lost them...I cannot thank your crew members enough for finding and returning my items. With all the high alert for security, fraud and other crimes of personal interest it is good to see some people are still concerned about others. For what happened to me and easily happen to some else. So still with great gratitude, Thank You.
-Anthony S.
A passenger of American Airlines - 2/8/2019

Thank you for the update. I appreciate your efforts. I look forward to the wallet being returned.
-John P. H.
A passenger of Royal Caribbean International - 2/8/2019

Hi Chargerback.com Fedex delivered my iphone today. Thanks you so much for finding and returning my iphone, there are no words to describe my happiness when i received the email announcing that you have found my lost item.I am very impressed by your excellent service, It took only one week from the day i sent the lost and found report to the day i received my lost item, on top of that i received update every day. I am so lucky!! Thanks you again for your excellent service. Thi Thu Cuc, Ha
-Thi Thu Cuc H.
A passenger of United Airlines - 2/7/2019

Nicole could not have been nicer or more efficient. She was amazing I received my items the next day without any problems. She was great!!!!
-Barb K.
A guest of Hilton Hawaiian Village - 2/7/2019

I would like to thank the person who found all my jewelry. It was a gift from my Mom before she passed away. So thank you. It should be at my house this Saturday. God Bless and thank you Penny.
-Penny S.
A passenger of Carnival Cruise Line - 2/7/2019

You guys are the best!! Thank you so much!!!
-Phillip L.
A guest of Vail Mountain Ski Resort - 2/7/2019

Thank you SOOOOOO much! Robin is very happy to know her phone was found and is on its way to her. You were quick and efficient! Your help was greatly appreciated!
-Joan D.
A passenger of American Airlines - 2/7/2019

-
 - 2/7/2019

So pleased with all the updates and the diligence you took in finding my iPad! Thanks so much!!
-Michelle R.
A passenger of United Airlines - 2/7/2019

Julie at SFO was great in getting my lost iPhone returned to me. Thank you.
-Susan C.
A passenger of United Airlines - 2/7/2019

Thank you for the update.
-Anne S.
A passenger of Royal Caribbean International - 2/7/2019

Thank you I'm glad to you found that.Becouse I had started to give up on that.I am looking forward to that arribePlese say thank you to your stuff.
-Wataru H.
A passenger of United Airlines - 2/6/2019

Very good service. Thank you.
-Larry W.
A guest of WDW Swan and Dolphin Resort - 2/6/2019

No problem! I’m just grateful you guys found it. It has a lot of sentimental value to me.
-Phillip E.
A passenger of Royal Caribbean International - 2/6/2019

I was very impress with everyone I talked to at AA charlotreyand my concern about misplacing my passport they were very polite and everyone genuinely wanted to find it and they did big thankyou to all fly American always I have been a loyal platinum member
-Kiritkumar C.
A passenger of American Airlines - 2/6/2019

Outstanding service. Updates are frequent. Shipping is immediate on found articles. Very happy and very relieved customer here.
-Kevin M.
A passenger of United Airlines - 2/6/2019

I reported that I lost my airbuds on the plane and they find them and returned them to me. Excellent service!
-Saradilia
A passenger of United Airlines - 2/5/2019

Thank you Julie in SF Lost and Found for your efforts in returning my IPad. You provided such great service. Very professional in going the extra mile to make sure I got it back.
-Edward K.
A passenger of United Airlines - 2/5/2019

Many thanks to your employees who did a great job during this process. Thank you!
-Steve M.
A guest of Red Rock Casino Resort Spa - 2/5/2019

Thank you so much for finding my nook I’m such a timely manner! So very much appreciated :)
-Rebecca L.
A passenger of United Airlines - 2/4/2019

Thanks for the great service
-James M.
A passenger of American Airlines - 2/4/2019

Thank you so much for your proactive efforts to return my device!
-Steve R.
A passenger of United Airlines - 2/3/2019

I am beyond ecstatic! This is a renewed faith and trust in professional decency and honorable fellow human beings. American Airlines you are the The Best of the best , and i am an experienced and faithful customer ! Thank you .
-Dawn M.
A passenger of American Airlines - 2/2/2019

Thank you, the prompt return is much appreciated
-JIM M.
A passenger of United Airlines - 2/2/2019

Received my phone today. Thank you TSA. Lost and found departure very courteous and helpful.
-Bernard V.
A passenger of Hallmark Aviation - DFW Lost and Found - 2/1/2019

Excellent service and response and delivery time!!
-Donna j B.
A guest of Hilton Orlando Lake Buena Vista - 2/1/2019

Y’all are amazing! Two hours after submitting my lost ticket you responded with a found. Terrific customer service and I’m so grateful. Thanks!
-Catherine B.
A passenger of American Airlines - 2/1/2019

I can’t beleive the item made it to lost and found! This was an Apple laptop, not a cheap one. Someone did the right thing by turning it in. I truly believed it was gone! Thank you so much American for getting back to me!!
-Travis B.
A passenger of American Airlines - 2/1/2019

Wonderful job. You guys are great! I never thought it would be found. Keep up the great work. Thank You
-Robin P.
A passenger of American Airlines - 1/31/2019

Thank You for helping us to get back Peggy's wallet. It come today. Again thank you. You guys are awesome. David Peggy F.
-David F.
A passenger of Carnival Cruise Line - 1/31/2019

Fantastic service. Never thought I would see my tablet again. Thank you so much!!
-Deborah D M.
A passenger of Hallmark Aviation - DFW Lost and Found - 1/31/2019

a job well done, thank you so much
-harry M.
A passenger of United Airlines - 1/31/2019

Thank you thank you I have receive it Thank the lord and you people
-Saul S.
A passenger of American Airlines - 1/31/2019

Dear.I certainly received my lost wallet on Jan. 25th.Thank you for your kindness help.Regard.
-Michimasa I.
A guest of LUXOR Las Vegas - 1/30/2019

Thanks very much for safely returning Graces items!!
-Don
A guest of Beau Rivage Resort and Casino - 1/30/2019

Thanks very much for safely returning Graces items!!
-Don S.
A guest of Beau Rivage Resort and Casino - 1/30/2019

Your overall service is awesome!!! I give your service 5 stars out of 5 stars!!!
-Nyekan C.
A passenger of United Airlines - 1/30/2019

Excellent communication and response. Very pleasant result, item found, thank you
-David S.
A passenger of United Airlines - 1/30/2019

The sheer speed of my item being found, and sending it to me, is astounding. Thanks!
-Gil E.
A passenger of American Airlines - 1/30/2019

Thank you for your excellent service! It was frustrating to know that I left items behind, but James reassured me that all of my items were accounted for. He was professional and kind. Thank you! My items were shipped the next day and we're received soon after in good condition. Great experience, but I'll definitely be double-checking the drawers in the future!
-Cheryl W.
A guest of Ballys Las Vegas - 1/30/2019

Excellent attention during the process!! Thank you!
-Esmeralda Gonzalez G.
A passenger of Hallmark Aviation - DFW Lost and Found - 1/30/2019

Outstanding service.Immediate response to enquiries and resolution in a professional and timely basis.Thanks to all the team at DFW Lost and Found
-Peter G.
A passenger of Hallmark Aviation - DFW Lost and Found - 1/30/2019

I couldn't be more impressed with U ites and. Their lost and found system. My iPad was found within hours and I was contacted immediately. In addition, they made it so convenient by being willing to shop it promptly to my hime instead of having to travel to the airport to claim it.
-Robkn B.
A passenger of United Airlines - 1/30/2019

Please recognize Alvaro at Wilkes-Barre/Scranton International Airport for his tireless persistence to ensure my company-issued iPad was returned to me. Not only did he leave me a voicemail to notify of his recovery of this device within a handful of hours, he also gave me crystal clear instructions on how to file on United’s lost
-David Van G.
A passenger of United Airlines - 1/30/2019

I’d like to recognize the lost and found American Airlines clerk at the El Paso Airport - sorry I didn’t get her name in my excitement. I would also like to especially thank Mr. Bruce White who went above and beyond to locate and return my iPad. Thank you, I prefer American Airlines, but with employees like these, you’ll be my first choice for me and my family. God bless, Linda.
-Linda A.
A passenger of American Airlines - 1/29/2019

Air canada staff have gone beyond what one would expect in retrieving my electronic device, it is s critical tool for my business. A staff member who was on the same flight assisted me by contacting the arrivals inVancouver to get them to check on my device which I left on the flight from the first leg of my journey. He assisted me in filing a claim for lost and found and I am sure being prompt helped to ensure the return of the device. Thanks to the thoughtfulness of this individual I have just been notified that I will be getting it sent to me tomorrow. Wonderful job and thank yo!
-Rutg W.
A passenger of Air Canada - 1/29/2019

You people made my day I’m anxious to get back my passport Thank you so much Special thanks to the lost n found department god bless you
-Saul S.
A passenger of American Airlines - 1/29/2019

WOW I can’t believe I’m getting my iPad returned to me! I thought for sure it was a lost cause and had been stolen. THANK YOU SO MUCH! You made my week!!!!
-Lindsay Y.
A passenger of American Airlines - 1/29/2019

I never thought I would see this again! Thank you so much!
-Oren G.
A passenger of United Airlines - 1/29/2019

I can’t thank you enough for finding and sending my daughter’s lost items. We never thought we’d get them back. You guys are great!
-Cecelia K.
A passenger of American Airlines - 1/28/2019

Thank you so much for finding and returning my laptop. I had so much non-replaceable data, photos and even a book I was writing. Thank you for taking the extra effort to get it back to me.
-Barbara H.
A passenger of United Airlines - 1/28/2019

The service I received was great everyone was very helpful. Mr Berry D. was very professional and acted concerned about my property. He did an outstanding job. My property was only two pillows but the my pillow was expensive and was a gift from my wife. The thin pillow my wife had when she was a little girl it means a lot to her. Thank you very much for all you did to return our property. Thank you Berry D.
-Jerome L C.
A guest of Great Wolf Lodge Georgia - 1/28/2019

-
 - 1/28/2019

Thank you so much for notifying me about finding my ring. I appreciate the honesty of your staff for turning it in.
-Alice B.
A guest of Hotel Mazarin - 1/27/2019

Fantastic service from start to finish
-Alan F.
A passenger of United Airlines - 1/27/2019

I really appreciate your quick follow up and getting back to me! So glad you were able to find my checkbook ! I appreciate the great customer service
-Ruth Ann B.
A passenger of American Airlines - 1/27/2019

Amazing people very helpful and responsive to helping me retrieve an iPad left at airport lounge. Really appreciative of their professional manner
-Karole M.
A passenger of American Airlines - 1/27/2019

I am impressed by the way you handled my lost item. I was constantly updated on the progress and when an agent called me to let me know they had the iPad, she was very helpful and a pleasure to spoke with. Thank you for resolving my problem so efficiently.
-Stephanie E.
A passenger of United Airlines - 1/27/2019

Very satisfied
-Rina P.
A passenger of American Airlines - 1/26/2019

Kevin in your lost and found dept gave me fantasic support when I left my hearing aids in my hotel room. He is a big credit to your organization.
-RONALD S.
A guest of Golden Nugget Las Vegas - 1/25/2019

I got my tablet back today. I recommend American Airlines to family, friends and everybody else for the excellent job done in finding my lost item and their great job they do from beginning to end. from the time you schedule your flight until you arrived to your destination and especially in finding your lost item. Thank you
-Nancy D.
A passenger of American Airlines - 1/25/2019

Marteen, acting Manager at United Airlines examplified Teir 1 customer service. He both confirms and reinforces my loyalty to United. Please promote him: Your business will thrive. Douglas L.
-Douglas L.
A passenger of United Airlines - 1/25/2019

I would like to thank you for finding my wife's phone and shipping it so quickly.
-BOBBY O.
A passenger of American Airlines - 1/25/2019

Great service! Amazing that my item turned up after having been lost 2 months ago. United Airlines kept after it and has my thanks!
-Robert T.
A passenger of United Airlines - 1/25/2019

Thank you! Thank you! Thank you! I thought my wallet was probably gone forever but someone from my flight came through and turned it in. I am beyond thrilled and grateful!
-John A B.
A passenger of American Airlines - 1/25/2019

Excellent work thanks!!!
-Kathryn S.
A passenger of Amtrak - 1/25/2019

This is so awesome you guys found my CDL and contacted me. Thank you so much!!!
-Travis L.
A passenger of United Airlines - 1/24/2019

The process was very easy to do. Alisha H. was super friendly and contacted me almost the next day about my prescription glasses. We were able to identify my glasses and had them on their way to me within 2 days of being lost! I’m very grateful for the care Alisha took in handling my request!
-Wade G.
A passenger of American Airlines - 1/24/2019

Thanks for your help
-gerald C.
A passenger of American Airlines - 1/24/2019

Excellent response in finding lost article who excellent communication. Thank you
-Erik P.
A passenger of United Airlines - 1/24/2019

Many thanks to all for retrieving my KINDEL,my stupid mistake. I’am so impressed with UAL finding this item! Thankyou to all. Ric R.
-Capt(Ret) Richard R.
A passenger of United Airlines - 1/23/2019

As an American Airlines employee, I am truly delighted to work for a company that stands by their comment to provide outstanding customer service.
-Edward Bradford J.
A passenger of American Airlines - 1/23/2019

Tammy V. found my items by identifying my screensaver. She was a bright light in what seemed to be a lost cause. She searched when others had repeatedly answered no, after 2 weeks of looking. She was kind and even jubilant when she identified my lost ipad. It is irreplaceable to me and you have an irreplaceable employee in Tammy! Hope you are able to appreciate and reward such integrity. Thank you! Ann B.
-Ann B.
A passenger of American Airlines - 1/23/2019

Great service! Prompt and efficient!
-Ylda Adelayda P.
A guest of Bellagio - 1/23/2019

John at Lost and Found was very professional and have a great knowledge of what he do. He was very friendly.Retrieving our lost items was very smooth process. Hope that it will arrive to us in great condition. Thank you John and hope this great review make it to your supervisor or manager for you to be recognize of how great you do your job. I will let you know when we got out items in the mail.
-Rema H.
A guest of Ocean Resort Casino  - 1/23/2019

Nothing beats persistence
-Dennis H.
A passenger of United Airlines - 1/22/2019

I would just like to say how happy and pleased I was with the staff of the Mystic Dunes Diamond Resort staff throughout this process. Justin Flu who is with the security department was especially helpful. Justin was very responsive and helpful to me and answered all of my questions and was great to deal with. Thanks so much to Justin and his support staff.Chris
-Chris L.
A guest of Mystic Dunes Resort and Golf Club - Diamond Resorts - 1/22/2019

I cant tell you what a relief it was to hear AA found my iPad. 5 Stars to AA Lost
-Melissa D.
A passenger of American Airlines - 1/22/2019

YOU ARE THE BEST!!!!!! I thought it was lost forever, Thank You, Thank You!!!!!!!!!!!!!
-Constance V.
A passenger of Princess Cruise Lines Ltd - 1/22/2019

I am so impressed with the service I received regarding the item I left on a United airlines flight. The reporting process was easy to follow, the response was quick and I liked being able to track my item, which arrived so quickly! Thank you so much!!
-Janet R.
A passenger of United Airlines - 1/21/2019

Thank you so much for professionalisms and efficiencies
-Katheleen P.
A guest of Hilton Atlanta - 1/21/2019

I received my Shirts today Thank you!!
-Claudia R.
A guest of Excalibur Hotel and Casino - 1/21/2019

Amazing customer service. Representatives were patient, understanding and very willing to help.
-David F.
A passenger of Hallmark Aviation - DFW Lost and Found - 1/21/2019

Thank you for your return of my wallet.... Great Service
-Sandra B.
A passenger of American Airlines - 1/21/2019

I received my glasses. Thanks so much for mailing and finding them.
-Mary E.
A guest of Yellowstone National Park Lodges - 1/21/2019

Very appreciate your concern to get my backpack to me as you did!
-Dennis H.
A passenger of United Airlines - 1/21/2019

Left my phone at Cleveland Hopkins Airport on a Saturday on my way to Newark. Spoke to United customer service in Newark when I arrived and explained the situation.Long story short...my phone was found and returned to me by Tuesday. United staff every step of the way were courteous, professional and effective.Thank you...Peter Locuratolo
-Peter L.
A passenger of United Airlines - 1/20/2019

My wife and I flew on AA 3 from JFK to LAX on 1/19/19. The service was outstanding. Unfortunately, my wife left her raincoat at TSA. An AA attendant ran from the gate to TSA to try and find the coat. TSA had found it but it was too late to make the flight. Today, AA Lost and Found called me about filing a lost report and shipping the coat to us in California. I am very impressed that the attendant ran to TSA and that Janet in AA Lost and Found called. Both instances showed personal initiative and a commitment to customer service. Thank you.
-Robert H S.
A passenger of American Airlines - 1/20/2019

You have been very helpful!!Thanks so much for taking the time to send me my passport so quickly.
-Apolinaria C.
A passenger of American Airlines - 1/19/2019

Thanks for the prompt action on getting my wife's kindle return to her. When she returned home she was not aware that she had lost it until I received your email. Again thank you. Larry
-Larry M.
A passenger of American Airlines - 1/19/2019

I am a BA flyer and flew AA to SanFran. Great experience and you have restored my faith in the “system” by finding my laptop. Thank you.....and I will choose AA when I can. Dave Stueber.
-David S.
A passenger of American Airlines - 1/19/2019

Thank you very much for this INFORMATION, and for the seriousness of the MSC Coy
-Francis G.
A passenger of MSC Cruises USA - 1/18/2019

This United Airlines Lost and Found service was excellent at getting my lost medications to me. The personnel were friendly and efficient and the online process was a breeze. I received my lost medications in a timely manner.
-Jim E.
A passenger of United Airlines - 1/18/2019

Thank you so very much for returning my jacket. It means so much to me.
-Terri D.
A guest of Holiday Inn Club Vacations Williamsburg Resort - 1/18/2019

you rock!!!
-Steve R.
A passenger of United Airlines - 1/18/2019

Very appreciative that American was able to locate my business iPad when I left it on my AA flight. Thank you for the quick response and getting the iPad returned to me.
-Heston P.
A passenger of American Airlines - 1/18/2019

Extremely fast and professional on lost items. Thank you for finding mine.
-Claudia
A guest of Mirage - 1/18/2019

Great that you send it
-Hendrik G.
A passenger of Air Canada - 1/17/2019

Thank you for your rapid notification re my lost backpack! Your entire process for notification, selection of options to get my backpack back and the swift path to arrange delivery was excellent. Your service was efficient and simple. Thanks!
-Terry H.
A guest of Westin Kaanapali Ocean Resort Villas - 1/17/2019

Thank you for finding my wallet and sending to me. I'm so very grateful!
-Barb G.
A passenger of American Airlines - 1/17/2019

My daughter lost her IPad on a flight from Toronto to London. I really had given up hope that I would ever have it again. To my total surprise, three weeks after it was lost, we got an email from chargerback saying that the ipad had been found and that we could have it shipped to us. We paid the very reasonable fee and in less than 24 hours , the iPad arrived! Thanks Air Canada and Chargerback!! My daughter is so happy!
-Lidia A.
A passenger of Air Canada - 1/17/2019

Excellent service, in 24 hours I received the call from a lovely lady telling me she has my backpack, everything there. Next day my pack is Fedex to me. Excellent, so thankful, love the system. Thanks so much!!!!!!
-Juan V.
A passenger of United Airlines - 1/17/2019

Thank you for being diligent in returning my small suitcase to me intact. Everything is present and accounted for. It arrived at 2.05 pm 1/16/19. Thank you again.
-Fedricka C.
A passenger of MSC Cruises USA - 1/16/2019

You guys rock!! I honestly didn’t think I’d see my telephone again. Thanks you so much!!!
-Ricki S.
A passenger of American Airlines - 1/16/2019

thank you for not giving up and continued looking...
-Carol B.
A passenger of American Airlines - 1/16/2019

Thank you so much for finding my sons phone and returning it!
-bindubal k B.
A passenger of American Airlines - 1/16/2019

Thank you so much for your service.Lost item arrived much sooner than I thought.
-yuko A.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 1/15/2019

When the iPad was found two weeks after being lost company was quick to notify and send. Thank you
-Daunalee Z.
A passenger of Air Canada - 1/15/2019

Thank you.
-Teryle W.
A passenger of United Airlines - 1/15/2019

Thank you so much for the follow up on my lost wallet/purse. It has saved me so much time and trouble to not have to request new passport etc..... Love my American Airlines...
-Sandra B.
A passenger of American Airlines - 1/15/2019

Thank you for finding and shipping my lost item!!
-Sara C.
A passenger of United Airlines - 1/15/2019

American kept in touch with me every week and eventually found my prescription glasses left on the plane, cant thank them enough!
-Creighton
A passenger of American Airlines - 1/15/2019

I would like give one of my Executive Platium regonition coupls to the super nice lady at lost and found Charlotte. She went above and beyond to help me on this one. How can I do this?!! Thanks
-frank M.
A passenger of American Airlines - 1/15/2019

Aspetto con ansia. Grazie
-Antonietta Lucia P.
A passenger of MSC Cruises USA - 1/15/2019

We received my husbands lost items today and want to tell you how grateful we are for the fantastic service and help we received from Harrah's employees in this stressful time. Again please accept our thanks.
-Sandra S.
A guest of Harrahs Resort Southern California - 1/14/2019

Thanks so much for keeping our products safe and for sending us a notification email. The company is very thankful with your services.
-Santiago C.
A passenger of American Airlines - 1/14/2019

I was a little concerned not being able to speak to a real person when I found I did not have my Kindle. But low and behold 2 days later I was notified it was found and was easily made arrangement for return . I received it 2 days later. Thank you so much!!! have been so lucky in finding things and Amtrak made me believe that there are many more honest people than in this world than we think!!Thanks again
-bobbie
A passenger of Amtrak - 1/14/2019

Very pleased with your service. It was a pleasant surprise to be greeted by your message that you found my hearing aids and made it easy to get them back to me. Thank you.
-Martin J.
A passenger of American Airlines - 1/14/2019

I have received my lost items found. In fact I forgot about a shirt that was also sent.I appreciate prompt service and return of my lost items
-Purushottam N N.
A guest of Crystal Mountain - 1/14/2019

I commend George and the staff at the Residences for locating my reading glass and book. They were mailed to me and I now have them in my possession . Many thanks, Jack
-John A.
A guest of New York Hilton Midtown - 1/13/2019

Thanks guys. I received the package. You are great.
-Anton P.
A guest of Moana Surfrider A Westin Resort and Spa - 1/12/2019

Thank you. Very considerate of you
-Joe L.
A passenger of United Airlines - 1/12/2019

I got all my stuff back. Thank you for your prompt assistance. It worked realt well.
-Anna L.
A passenger of American Airlines - 1/12/2019

Very impressed with communication keeping me informed. Thanks a million for locating and returning my item. Your post cruise system is great. Thanks Carnival Cruise Line, you are great. Thanks again.
-Marjorie S.
A passenger of Carnival Cruise Line - 1/12/2019

I am amazed at your organization for getting my purse back to me. Incredible service! Thank you so much!
-Barbara R.
A passenger of American Airlines - 1/11/2019

Thanks for your quick response and sending it so fast! I really appreciate that I will have it back soon...
-Olivia M.
A passenger of United Airlines - 1/11/2019

the person who attended me has given me an excellent service, many thanks to the people who found my lost items as well as the lady who took care of me during the process of sending the package to my house
-Federico V.
A guest of Westgate Vacation Villas - 1/11/2019

Excellent reactivity from your team... the gate agents especially at C23 in Dulles for my IAD-ORD flight to try to get my items before i left the airport. Thank you so much to you all!!
-Marina M.
A passenger of United Airlines - 1/11/2019

My tablet arrived today, safe and in working order. Thank you USPS and United Airlines for retrieving and returning this to me.
-Grant B.
A passenger of United Airlines - 1/10/2019

Thank you so much for finding my laptop and sending it back to me. You guys are awesome
-Shaun L.
A passenger of American Airlines - 1/10/2019

Thank you. Our package arrived
-Mr william C.
A guest of HGV at Craigendarroch - 1/10/2019

My pillow arrived here on time yesterday-Jan. 8, 2019. Thanks for the prompt attention and result!
-Margaret C.
A guest of Embassy Suites Georgetown/Grand Vacations District - 1/9/2019

Thank you for all the updates and getting my Kindle back home!!!
-Vicki N.
A passenger of American Airlines - 1/9/2019

Thank you so much for your great collaboration. All good!Sincerely,Carmen P.
-Carmen P.
A guest of Four Seasons Hotel - 1/9/2019

Thank you for helping me find my ID! It’s a huge relief to get it back in my possession. You’re amazing.
-Heather C.
A passenger of American Airlines - 1/9/2019

What a great lost and found system. Thank you so much for finding my item!! I fly American most of the time now and you guys treat us well!
-Jennifer A.
A passenger of American Airlines - 1/9/2019

I received my package in the mail today and I was pleased with your service in the return of my granddaughter’s gold pass along with her gift card. Thank you for the prompt service.
-Regana
A guest of Six Flags Over Texas Security Lost and Found - 1/8/2019

I just wanted to let you know how happy my tablet was found and located. I received a few texts advising they had not located it, and then today one saying you did locate it. One happy customer now!! Thank you for all the hard work!! Much appreciated!
-Karen H.
A passenger of American Airlines - 1/8/2019

I am very pleased with this process. It was effortless, prompt and correct. I really didntHold out much hope in getting them back. IReally like these frames. Thank you for such great service. The whole process was done inLess than 25 hours. I am impressed.Barbara S.
-Barbara S.
A passenger of Royal Caribbean International - 1/8/2019

Thank you for sending item.
-Riri T.
A passenger of United Airlines - 1/8/2019

Please accept my sincere thanks. Although we haven't yet received our son's iPad (and i will let you know when we do), I am extremely grateful to you for having pursued and retrieved it. I honestly had almost no hope at all that we would find it. Thank you VERY much. Sincerely, PK
-Patricia K.
A passenger of United Airlines - 1/8/2019

Thank you SO MUCH for returning my credit card wallet to me after it was lost in Portland, Maine.
-Barbara M.
A passenger of American Airlines - 1/8/2019

thank-you for helping me to find my item,
-victor F.
A passenger of Royal Caribbean International - 1/8/2019

Thank you for returning our mirror. We give your name to all our friends here in Eugene. You are the best!
-James L.
A guest of Portland Paramount Hotel - 1/7/2019

Thank you so much That was remarkable and very efficient in finding my jacket. I have received it by Fed Ex already.
-Edward S.
A passenger of American Airlines - 1/7/2019

I left my wedding ring at the hotel when I checked out on 12/31/18. I did not realize that my ring was missing until I was boarding the plane to come home to Houston. I called Luxor on 1/2/19 and spoke with Dina at Lost and Found. The maid who cleaned my room found my ring when she was cleaning the room and turned it in. Dina had my ring in her possession! After completing the required paperwork online, my ring was in the mail that day! Thank you to the Luxor housekeeping for finding the ring and turning it in. Thank you to Dina for being understanding and so very prompt in sending my ring back to me. This ring belonged to my father and obviously has much sentimental value!
-Boris P.
A guest of LUXOR Las Vegas - 1/7/2019

Thank you so much! This seems to be a very effective system - it's been easy to navigate and I appreciate the updates and quick shipping.
-Shay Ralls R.
A passenger of American Airlines - 1/7/2019

I want to commend Lee K. for the outstanding work he did to return my ipad. He was extremely efficient, kind and courtious. He went beyond to return my idem to me. Outstanding job!!! Someone who is good at the small things will do good with the big things!
-Priscilla P.
A guest of DOUBLETREE SEATTLE AIRPORT - 1/7/2019

The rooms are very nice at this price. The most importantly. I lost one item and found after calling them. Many thanks for that.
-Suparno B.
A guest of Westgate Historic Williamsbug - 1/7/2019

Just want to thank you for finding my passport and returning. I appreciate that very much. This was mt 2nd cruise with Carnival and was very pleased. Again thank you!!
-Diane B.
A passenger of Carnival Cruise Line - 1/7/2019

This has been the most AWESOME Customer Service experience I have encountered.
-Valery L.
A passenger of American Airlines - 1/7/2019

Thank you for your prompt response and attention. Thank you for a job well done!!!
-Irene G.
A passenger of American Airlines - 1/7/2019

United and the representative that takes care of lost items was wonderful and very impressive thank you Lou Anne P.
-LouAnne P.
A passenger of United Airlines - 1/6/2019

Thank you so much for the prompt return of my briefcase. The whole experience was efficient
-Susan A C.
A guest of Embassy Suites Tampa - 1/6/2019

I was very surprised that my iPad was found. I appreciated the numerous updates and the ease of getting the item sent to me.
-Sharon W.
A passenger of United Airlines - 1/4/2019

Thanks I recived my items to day.
-Beverly C.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 1/4/2019

I recieve from my credit card a information that it was cancelled. So, I think you may not recieve the payment. If it occours please contact me by email or by cel 5531971652064. Thanks in advance, Leonardo
-LEONARDO BONISSON R.
A passenger of United Airlines - 1/4/2019

thank you so much
-TOMIKO Y.
A guest of Moana Surfrider A Westin Resort and Spa - 1/4/2019

Yvonne helped me recover a few articles of clothing I left in my Room at the MGM Grand in Las Vegas. She was quick to respond, courteous, and efficient in her work. I received my clothes after a couple days. THANKS SO MUCH!
-Byron L.
A guest of MGM Grand - 1/4/2019

Once again AA has gone the extra mile for me in this trip! Thank you so much! You’ve restored my faith in humanity!
-Pamela T.
A passenger of American Airlines - 1/4/2019

Thank You for your diligence in finding my phone
-DEBORAH B.
A passenger of American Airlines - 1/4/2019

Thanks so much for kindness and conscientiousness in getting my makeup bag back to me. Happy New Year!
-Roberta R.
A guest of Sycamore Mineral Springs Resort - 1/4/2019

I just received my lost IPad. Great job and thank you! I had little hope of seeing it again but you surprised me with your almost immediate response to my submission to AA's on-line lost and found. And it was back to me less than 72 hours later.Again, great job.Roger Sanders
-Roger S.
A passenger of American Airlines - 1/4/2019

Thank you
-Dave M.
A passenger of Lee County Port Authority - 1/4/2019

Thank you United Airlines and Chargerback for notifying me of my lost Kindle. It was fast and easy to have it returned to me. I am most appreciative.
-Robinson
A passenger of United Airlines - 1/4/2019

Thank you so much for your efforts and success in reftuning not just my laptop but also the papers that were with it. I am so grateful and so impressed with your customer service in this regard. We will be loyal Air Canada customers for years to come. Thank you!!!
-Rebecca F.
A passenger of Air Canada - 1/4/2019

Late this morning I received a FedEx delivery for our special needs sons backpack that was inadvertently left on the plane. I am writing to commend you all on an exceptional level of service we experienced, from the time we submitted an online claim and placed several phone calls, to receiving email notification the item was recovered. Our son Ryan was delighted to receive his backpack which contained his iPad Pro and Christmas gifts. We appreciate your timely handling of this matter and we shall be spreading the word that the service provided has been outstanding. We trust you will pass on this recognition to staff members as they are truly a reflection of the high levels of standard that we have come to expect with Air Canada. In today�s culture, I feel praise and compliments are needed and we would like to pass on our appreciation to everyone for their highly proficient service. Well done Air Canada and Chargerback! We look forward to our next flight. Thanks and best regards, Kathy, Sean and especially Ryan
-Kathy B.
A passenger of Air Canada - 1/4/2019

I thank United employees very much for retrieving my kindle from seat back, due to my leaving it on the plane. Your return of the item arrived today in the mail. Again thank you very much for your prompt action in locating and sending item back to me. Your team ROCKS!!
-Michele S.
A passenger of United Airlines - 1/3/2019

American airlines was very time efficientwyen sending out my lost item thank youv
-Emerson
A passenger of American Airlines - 1/3/2019

excellent service it has taken 3 months to find my Ipad but you have and its on its way back
-ian L.
A passenger of Royal Caribbean International - 1/3/2019

I already received my cellphone thank you
-Hermelinda F.
A passenger of United Airlines - 1/2/2019

Robin from lost and find ( Bally’s A.C) was Amazing!!!!!!!!She shipped out my very expensive Apple Watch that I lost and I can’t believe she was able to track me and shipped me back my watch.Thank you! Thank you! You made my holiday and it feels good to still know it’s still good people in the world.
-Gwyneth C.
A guest of Ballys Atlantic City - 1/2/2019

Excellent service. I was surprised at how quickly AA found my item. Communication was great as well.
-Michelle F.
A passenger of American Airlines - 1/2/2019

Received my hearing aid this afternoon.Thank you for packaging it so well and sending it so quickly. Special thanks to Laura in lost and found for communicating with me and sharing my happiness when my lost hearing aid was found.
-Joan K.
A guest of Caesars Atlantic City - 1/2/2019

Thank you for finding my phone and sending it back quickly!
-Chad G.
A guest of Six Flags Magic Mountain - 1/2/2019

I can't express my overwhelming thanks and feeling of relief enough. I just kept believing the wallet had to be found, never did I expect American Airlines to go the extra mile to return it. Sincere thanks and gratitude,CPPenn
-Cheryl P P.
A passenger of American Airlines - 1/2/2019

We thank you for finding my phone and look forward to having it returned soon.
-William B.
A passenger of American Airlines - 1/2/2019

Thank you so much for finding and returning that ring. It has so much sentimental value and we really thought it was lost for good.
-Theresa M.
A guest of Harrahs Cherokee Resort - 1/2/2019

I was so upset when I realized I'd left a couple tops in the closet of my hotel room. Even though they probably aren't worth the $21 it costs to ship, I'll be very happy to have them back. Thank you!
-Diane L.
A guest of MGM Grand - 12/30/2018

Thank you so much! The item arrived quickly and I really appreciate the service!
-Christine S.
A guest of Hilton Grand Vacations Parc Soleil - 12/30/2018

We will be forever grateful for your diligence in helping us get our things back to us. You went above and beyond!!
-James R.
A passenger of United Airlines - 12/29/2018

Thank you for your prompt reply and mailing the lost item back. Received it only two days after my inquiry. The Embassy Suites staff in Greenville is the BEST!!
-PatrickByrne
A guest of Embassy Suites Greenville Golf Resort and Conference Center - 12/29/2018

Very good service thank you for all your help especially the list and found staff... very sentimental value for the earrings... take care... Happy New Year!
-Sandra G.
A guest of Rio All Suite Hotel and Casino - 12/29/2018

Lost and found department found my lost carry on item and got back to me timely. Very much appreciated.
-Nami S.
A passenger of United Airlines - 12/29/2018

You shouldn't roll and cram 2 expensive shirts in the smallest envelope you can find and charge $17. It was obvious that they were still on the hanger and pressed. It's ridiculous and looks bad on the hotel to ship them this way.
-Jesse J.
A guest of Harrahs Cherokee Resort - 12/29/2018

Thank you!
-Polly G.
A passenger of American Airlines - 12/29/2018

Thanks for returning my lost phone in such a timely manner.
-Yuehsin C.
A passenger of American Airlines - 12/29/2018

The employees were all very helpful and willing to assist. Yelena certainly went above and beyond. After the Post Office returned the jacket due to an invalid address (Post Office error). She called and personally verifed my address and mailed me the jacket again. My son is in the military and that is his favorite jacket. He was so excited and happy to see it again. Thank you so much!
-Mirna
A guest of Holiday Inn Express and Suites Boston Garden - 12/28/2018

Thank you for delivering my lost IPad
-Brenda R.
A passenger of American Airlines - 12/28/2018

I'm looking forward to receiving my stuff. Thank you for a prompt reply.
-Shraga D.
A guest of Inn at Seaside - 12/28/2018

I appreciate your team efforts for finding my wallet and returning it to me. Exceptional job.Thank you
-Carlos M.
A guest of Six Flags Over Texas Security Lost and Found - 12/27/2018

Thank you for getting it back to me!!
-Nancy B.
A passenger of Carnival Cruise Line - 12/27/2018

Thank you very much for all your help.My mom was so happy she got her passport and state ID back. Happy holidays!!!
-Jesse A.
A passenger of United Airlines - 12/27/2018

Thanks so much to all involved at Reagan National with returning my wallet and returning it intact. Very much appreciated!! Happy New Year!! Ron
-Ron H.
A passenger of American Airlines - 12/27/2018

I receive the laptop.Thank you very much!
-Miharu U.
A passenger of Hallmark Aviation - DFW Lost and Found - 12/26/2018

Thank you so much! That was fast!!
-Julia
A passenger of American Airlines - 12/26/2018

Completely satisfied with quick return of list item. Thsnks
-Tarquin
A passenger of United Airlines - 12/26/2018

We stayed at treasure island the weekend of December 14th and had a great time at our daughters cheeer competition! This is our 4th year doing so but this year my daughter lost her phone. We called the front and told them about our situation and it ended up being in lost and found. The process was surprisingly very fast and easy! We submitted a claim and received an email on how I wanted it shipped and that was it! Thank you so much for your help and we will continue staying with you guys during cheer competitions.
-Viridiana G.
A guest of Treasure Island - 12/24/2018

I’m super grateful! The team is amazing!
-Gynai K.
A passenger of American Airlines - 12/24/2018

This process could not have gone more smoothly. I am completely delighted and relieved to be getting my wallet back. The team at MCO was very courteous and supportive in helping me get my wallet back before I had to travel again. Miesha (I hope I am spelling her name correctly) and Sebastian were more than accommodating and sympathetic to my situation. So grateful to have their help. A million thank yous.
-Amy B.
A passenger of American Airlines - 12/24/2018

Good and diligent service.
-Ahcene M.
A passenger of United Airlines - 12/24/2018

Thnak you, thank you. Praise God. Merry Christmas to all of you.
-Art R.
A passenger of United Airlines - 12/24/2018

Thank you. Vincent
-Vincent C.
A guest of WDW Swan and Dolphin Resort - 12/24/2018

received the library book
-Patsy S.
A guest of Hampton Inn and Suites Springdale  - 12/23/2018

Thank you so much for finding my daughters phone! I dont know who turned it in or who found it but my daughter is so happy now that her phone is on the way home! Thanks AA!!
-Rosana B.
A passenger of American Airlines - 12/23/2018

Jesse enormously helpful and responsive in tracking and locating my Brooks Brothers trench coat and arranging to have it returned to me. Grateful to her.
-Susan P.
A guest of Embassy Suites Ft Meyers - 12/23/2018

great customer service ,very professional and friendly,and organized.Thank you
-Roshanak A.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 12/23/2018

Impressed by your service. Regular contact over the last week, and today a call from a helpful staff who connected me and my item. He was helpful in sharing information on how I could have my list item returned. Excellent customer service!
-Lisa K.
A passenger of Air Canada - 12/22/2018

Outstanding service. I particularly want to complement Arlette from the La Guardia lost and found department. She was simply outstanding, caring, interested, reassuring and was very professional. I am very grateful to her for all her support, she should be rewarded. DAVID
-David B.
A passenger of American Airlines - 12/22/2018

Excellent service!! So pleased at the prompt and efficient service.
-James P.
A passenger of American Airlines - 12/21/2018

Good job - finding , tracking and delivery.Congratulations and Merry Christmas
-Mintern
A passenger of Air Canada - 12/21/2018

THANK YOU!!! I lost hope that my item would ever be found and 6 weeks later I receive a notice that my item was found!!! I can't thank you enough for not giving up even when I had. I think I am still in shock that there is still such honesty and integrity left in the world, thank you for that.
-Deborah W.
A passenger of American Airlines - 12/21/2018

I am so pleased that my Kindle has been located and is being returned. Thank you so much. Merry Christmas.
-Rae S.
A passenger of United Airlines - 12/21/2018

Bob at JFK was awesome to work with! I cannot express how grateful I am for not only him, but the team that recovered my lost item and make the arrangements to get them back to me during the Christmas holiday.
-Kenni F.
A passenger of American Airlines - 12/21/2018

Merci pour le bon service
-Raymondedeschenes
A passenger of Air Canada - 12/21/2018

Dear Hannah :. Thank you so much for your excellent customer service !!
-Linda
A guest of Blue Mountain Resort - 12/21/2018

Thank you very much Merry Christmas and a Happy New Year
-Brenda M.
A guest of Great Wolf Lodge Southern California - 12/20/2018

Just want to say thank you. It’s just a sweater but it has great sentimental value!
-Carl F.
A passenger of American Airlines - 12/20/2018

Thank you American Airlines for returning my IPad. I am very impressed how smooth the whole process went! Happy Holidays to AMERICAN AIRLINES
-Morris B.
A passenger of American Airlines - 12/20/2018

I got my phone back. Thank you!
-Denise V.
A guest of SLS Las Vegas  - 12/20/2018

Arrived safely, thank you very much
-Michael M.
A passenger of United Airlines - 12/20/2018

I left my phone on the train and Amtrak was so extremely helpful in helping me get it back. YOu guys are the best!!!
-John M.
A passenger of Amtrak - 12/20/2018

Thank you for locating my item that I left on my flight and keeping me posted on a weekly basis. I just received it today. Happy holidays
-Cheryl W.
A passenger of United Airlines - 12/19/2018

I got back my folding seat-cane. Thank you so, so much!!!!
-Nancy R.
A passenger of United Airlines - 12/19/2018

American Airlines has been fantastic - I am so grateful and with thanks, Joan
-Joan B.
A passenger of American Airlines - 12/19/2018

I was able to contact management at Tucson for Alligents he has found and shipped purse to me. Thanks Happy Holidays
-nyla W.
A passenger of Allegiant Travel - 12/19/2018

Thank you very much for your efforts to recovermy cell phone. I really appreciate your actions
-Fred L.
A guest of Beau Rivage Resort and Casino - 12/19/2018

surprised at how efficient this was, many thanks. it's appreciated.
-chris A.
A passenger of United Airlines - 12/18/2018

thank you so much for finding these personal items, I was so disappointed when they were gone. Your email made my day!
-Kelli Lynn V.
A passenger of United Airlines - 12/18/2018

I figured it wouldn't hurt to contact American Airlines about my lost phone. It was a nice surprise to hear from AA so quickly and that my phone was found. Thank you so much PS the cabin crew on that flight were great.
-Robin W.
A passenger of American Airlines - 12/18/2018

You did a fantastic job of getting my lost item back to me. I was sure it was gone forever! I am so grateful for your superb efforts for us travelers!
-Carole R.
A passenger of American Airlines - 12/18/2018

Thank you for the way this return was made so quickly...much appreciated!!
-Anne Y.
A guest of Atlantis Casino Resort Spa - 12/18/2018

Excellent customer service
-Soraida A.
A guest of Ocean Resort Casino  - 12/18/2018

Vickie Montgomery was the person who assisted me and she was extremely helpful in me retrieving my lost article. Thank you.
-Dennis B.
A guest of Four Seasons - 12/18/2018

Great work and happy holidays
-Lew C.
A passenger of American Airlines - 12/18/2018

Glad you had my phone and contacted me quickly
-Andrew M.
A passenger of American Airlines - 12/18/2018

I received my address book in the mail today! That is only 3 days since I submitted my claim.Excellent service!Thank you,Doug
-Douglas R.
A guest of Hilton Grand Vacations Club The Elara  - 12/17/2018

I received my small pillow back on Sunday! I appreciate the efficient swiftness.
-Judith M.
A guest of Sycamore Mineral Springs Resort - 12/17/2018

I'm so happy to get my daughters blankie and stuffed animals back. Linae was incredibly kind and caring. I had called a week ago and the man I spoke to said they weren't there. I cannot express enough how thankful I am that I called back and that Linae in Security was the one to see my inquiry and call back. It's all my daughter wanted for Christmas. Thank you so much for caring, Linae!
-Brantly Lois T.
A guest of Double Tree Anaheim Orange County  - 12/17/2018

Thank you so much, I had no faith in automated process and had expected not to see my I pad ever again. You have exceeded my expectations by a mile or a hundred miles, communications have been timely and I have learned a lesson about keeping records and backupsonly drawback : my shiny new I pad Pro has to go back to Apple store ...
-Agnieszka M.
A passenger of Air Canada - 12/17/2018

Great service, glad to have my old iPad back in good shape. Thank you.
-richard S.
A passenger of Air Canada - 12/17/2018

Thank you, thank you, thank you!!
-Tara D.
A guest of Harrahs Cherokee Resort - 12/17/2018

When we were packing up to leave the South Beach Club on December 1, 2018, we failed to check the safety storage container and we left my leather brief case in the storage container. After we returned home, I discovered the Club had sent us an e-mail message stating the room cleaning personnel had found my leather brief case and the Lost and Found Software provided by "Chargeback" would be more than courteous to send by USPS my brief case and all I would have to do is notify them I would pay the shipping charges. I did so and, in a few days, we received the brief case by USPS. I was so excited and thankful to know "Chargeback" did as they had promised and I received my important and valuable information I was able to get sent to me, My wife and I and our two friends who came down to spend the week with at the Club had a great time at the Club and enjoyed several musical shows we attended while there. Also, the Club employees also took good care of us and met all our needs and they were so kind and courteous, as always. We are looking forward to our next trip to the Club soon.Thank you for all your great support, kindness and care while we are there on all our trips to the Club and we wish all the employees a very Merry Christmas and a Happy New Year if we don't get to see you before then. Sincerely, Jerry C
-Jerry C.
A guest of Holiday Inn Club Vacations South Beach Resort - 12/16/2018

Your service is excellent and very appreciated.Thanks a lot
-Thanapol C.
A passenger of Air Canada - 12/16/2018

Agent was very helpful and friendly. Knew immediately my belongings were found. Sent all pertinent info I needed to start procedures for return. I can't thank her enough. She deserves a raise.
-Gloria S.
A passenger of American Airlines - 12/16/2018

Thanks for all your help, perfect service to get my drivers license sent to me! Thank you
-Terry B.
A guest of PARK MGM Las Vegas - 12/16/2018

Thanks for all your help, perfect service to get my drivers license sent to me! Thank you
-Terry B.
A guest of PARK MGM Las Vegas - 12/16/2018

I am very grateful to you folks. thank you,Perry
-Perry S.
A passenger of American Airlines - 12/15/2018

Great service in finding my laptop. You all helped me avoid a big disaster. Thanks so much.
-Samuel H.
A passenger of American Airlines - 12/15/2018

I'd like to say thanks so much for taking such good care of my kindle. I love to read and it has lots of books downloaded on it! Someone found it in my seat pocket and was honest enough to turn it in to lost and found, and then lost and found was honest enough to track me down to return the item. This day and age, this does not happen often. Also it's probably easier to toss and or keep an item rather than do the endless paperwork... So I truly appreciate your great customer service. Our entire experience with American Airlines was a good one. Happy Holidays, jeanne
-Jeanne C.
A passenger of American Airlines - 12/15/2018

I’m happy we are getting our lost photos back. Sarah was very helpful. Thank you.
-Judy H.
A guest of Embassy Suites Des Moines Downtown - 12/14/2018

Well, Tony at JFK airport was the best!! He made an extra effort to find me and match me up. Now the staff at Phoenix Sky Harbor has to be pushed to even provide assistance beyond calling the gate. While I appreciate the size of your company, only Tony, living in the largest city is USA provided excellent customer services! I hope I never lose anything else when flying again, unless it is going through JFK.
-Gail
A passenger of American Airlines - 12/14/2018

I received my package. Thanks very much!
-James R.
A passenger of United Airlines - 12/14/2018

Hospitality by the Orlando lost and found is second to none. Can’t thank you enough. Even if it costs more...I will try and always travel only on American. You guys always go above and beyond but this is next level. Thank you!
-Marc V.
A passenger of American Airlines - 12/14/2018

Very efficient process once I understood how it all worked. Thank you!!!!
-Patrick M.
A passenger of American Airlines - 12/14/2018

Excelente job. Very profissional. Congratulations!
-Mauricio
A passenger of United Airlines - 12/14/2018

Absolutely appreciate the diligence in finding the watch and getting it back to me quickly and in perfect shape. Thanks
-John F.
A passenger of American Airlines - 12/13/2018

Thank you so much for your taking care of this. I was still in the airport when I realized that my passport was missing. No one in SFO could give me a number so I could call passport control to see if my passport was left in the immigration area global entry kiosk. Although people tried to be helpful, I spent an hour between planes going from one person to another to no avail. Figuring that I had no solution at SFO, I decided to get on my plane to LAX and worry about it when I returned home. To my great delight, I received the communications from United that my passport was found and there was a simple process that would get it back to me. THANK YOU AND UNITED SO MUCH!!! I was no longer anguished as to what my next steps would be. I will tell all my friends about your incredible service. Thank you!
-Linda G M.
A passenger of United Airlines - 12/13/2018

Thank you for the quick find and return of my iPad. Yes there are good people still out there. Have a great holiday!!
-Delmar R.
A passenger of American Airlines - 12/13/2018

I want to THANK the Wynn Staff - both security and lost and found in their EXCELLENT and professional service in getting my lost ring back to me safely and quickly! Robert in security acted quickly to send staff to retrieve the property and assured me that it was under lock and key. Additionally, the Lost and Found department thoroughly explained the process and acted quickly to send the property back. Again, thank you for your superior service! Cheryl C.
-Cheryl C.
A guest of Wynn Las Vegas - 12/13/2018

Thank you Thank youThank you
-Carrie C.
A passenger of American Airlines - 12/12/2018

Best Customer Service I've ever experienced. I left my Kindle on the train on Saturday. I checked in at Chicago when I left Sunday, and then in Milwaukee. No Kindle. (I did not leave my information with anyone) Monday evening I received a call from Tom in Milwaukee, he found my Kindle, turned it on to find my name, and got my contact info from my reservation. I was sent a form to pay for shipping that evening. Today, Wednesday, I already have my Kindle back! Thank you so much!!!!!
-Nancy L.
A passenger of Amtrak - 12/12/2018

I was thrilled with your lost and found service. It took me a month to realize I’d left the items behind on-board the T
-Kate E.
A passenger of Aggressor Fleet - 12/11/2018

Unbelievable!!! Above and beyond expectations!!! Superior service at airport and lost and found follow through!!!
-Jose E.
A passenger of American Airlines - 12/11/2018

Thanks for your help
-Miguel M.
A passenger of Air Canada - 12/11/2018

Of course when we forget something at our hotel room, we typically just write if off. These items were a little more important. I am so happy with this Lost and Found process and our options to get the items returned! You couldn't have made it any easier. I hope you can pass on our gratitude and appreciation to the housekeeping person that turned them in. Getting these items back has made my day!THANK YOU!!!!!!!!
-Betty J R.
A guest of Beau Rivage Resort and Casino - 12/11/2018

This service is very easy to use. Love it.
-Dirinda
A guest of Sunset Station - Security - 12/11/2018

thanks for getting back to me on my products. I'm happy they were found and i like this process even though you limit the ability to speak with a human.
-Drew H.
A passenger of Amtrak - 12/11/2018

Superior Service. Thank you, particularly the housekeeping staff. They were extremely responsive and helpful in locating my lost item. Thanks to all !
-Christopher J W.
A guest of Trump Hotel  - 12/10/2018

You guys are on your game, thanks so much!
-Murray B.
A passenger of United Airlines - 12/10/2018

Lost Report ID: 10586331 (United Air)The iPad and Case have been returned, but the Air Buds, Apple ear buds, Apple Watch Charger, and chargers for the iPad and iPhone are missing along with the associated wires. I need your documentation that they were missing upon receipt by you in order to claim from the party that may cover the loss.
-Daniel B R.
A passenger of United Airlines - 12/10/2018

Excellent service! Thank you!
-Clarence C.
A guest of Mandalay Bay Delano Lost and Found Dept - 12/10/2018

Thank you for helping me get reconnected to my lost item.
-Keith S.
A passenger of American Airlines - 12/10/2018

hey there! we are so happy you found our lost item!! just wanted to make sure it is being sent out ... tracking says a label has been created but i don’t see that it has shipped yet. thank you!!London G.
-London G.
A passenger of Royal Caribbean International - 12/9/2018

Ann was very, very helpful with finding carry-on and forwarding to destination on same day.
-diana Q.
A passenger of United Airlines - 12/8/2018

So happy that our items were found and that this service was available to ship back to our home address :)Very happy!
-Marisa Q.
A guest of Flamingo Las Vegas - 12/8/2018

I need a refund please contact me ASAP. Ended up shipping with UPS.
-Chris G.
A guest of Hilton Portland - 12/7/2018

Am impressed on how you relay information to your clients. Am now aware when to receive my items. I once again congratulate your service delivery.
-michomi E.
A passenger of American Airlines - 12/7/2018

Wow! We are incredibly impressed and grateful for your impeccable service in finding and shipping the new iPad I left in my seat pocket while flying from Dallas to Tampa. The communication was thorough, timely and we’ve already received it from FedX. We’ve had several stints with “lost luggage” over the years with other airlines, but your service was much, much better than we’ve ever experienced. Thank you for making customer service a priority!,
-Becke P.
A passenger of American Airlines - 12/7/2018

Happy to have the iPad back
-Denise
A passenger of American Airlines - 12/7/2018

The service is very efficient and great!
-Jun L.
A passenger of Hallmark Aviation - DFW Lost and Found - 12/7/2018

Am greatly impressed in the manner you execute your duties. This is a clear indication that you people really regard your customers. Bravo.
-Michomi E.
A passenger of American Airlines - 12/7/2018

Thank you for finding my Ipad Mini.Joan Lewis was very nice and very helpful.
-Tom R.
A passenger of American Airlines - 12/7/2018

Thank you. So glad to have my iPad back.
-Myrth R.
A passenger of United Airlines - 12/7/2018

Thank you very very much for finding my wallet. You saved me a days work from having to get all new identification
-Mark P.
A passenger of United Airlines - 12/7/2018

Thank you for taking the time to locate my missing item. The process was easy and convenient. I look forward to my next flight on American Airlines.
-Leticia C.
A passenger of American Airlines - 12/6/2018

THIS MADE MY WHILE WEEK THANK YOU SOOOOO MUCH!!!!!! That wallet was a gift I got myself after my first time living abroad thank you for finding something so special to me
-Viveca R.
A passenger of American Airlines - 12/6/2018

Awesome service!!!!! Thanks.
-Tom P.
A passenger of American Airlines - 12/6/2018

Thank you for not giving up on looking for my tablet. I’m able to keep my memories
-Wendell
A passenger of American Airlines - 12/5/2018

Fed X delivered my lost item tonight. Can't thank you enough for finding
-Marie M.
A passenger of Princess Cruise Lines Ltd - 12/5/2018

Hope this works to get the phone back. So far this has worked well
-DeWayne U.
A passenger of Air Canada - 12/5/2018

Thank you.
-Martin A S.
A guest of Hilton Grand Vacations Club The Elara  - 12/5/2018

Thank you very much for all your effort and finding and sneding me my lost items. Happy Holidays to all.
-william B.
A passenger of American Airlines - 12/5/2018

Thank you so very, very much! What a great crew of honest individuals you have! That quality is rare these days, how refreshing that American Airline employees have such integrity.Sincerely Hope
-HOPE MARIE L.
A passenger of American Airlines - 12/5/2018

Thank you!!
-Ken P.
A passenger of United Airlines - 12/5/2018

Thank you very matchNow I take my lost items!
-Masaya S.
A guest of Hilton Hawaiian Village - 12/5/2018

Many thanks for finding my item! Who ever turned in my item really saved me a lot of hassle.
-Paul P.
A passenger of American Airlines - 12/4/2018

Thanks for sending jacket i recieved it yesterday Thanks Merry Christmas
-Jerry G.
A guest of Hilton Grand Vacations at Seaworld - 12/4/2018

Exceptional job!
-Aaron T. J.
A passenger of American Airlines - 12/4/2018

Great service, thank you!
-Connie G.
A guest of The Linq Hotel (Lost and Found Department) - 12/4/2018

Great service!!
-Joe P.
A passenger of American Airlines - 12/4/2018

Thanks so much for taking the time to call me that my purse had been found. I am a frequent passenger on Amtrak to care for my parents. So appreciate your help in recovery of my purse/wallet.
-maggie downes A.
A passenger of Amtrak - 12/3/2018

excellent fast service thanks!
-Jordan B.
A passenger of American Airlines - 12/3/2018

Thank you so much for the prompt response and sending of my lost phone. I will always tell of the promptness of the return you all gave me. Thank you again.
-Richard T.
A passenger of American Airlines - 12/3/2018

I am extremely impressed on how easy it was to report a missing item and actually have it found. Shipping was reasonable also
-Cathy P.
A passenger of Hallmark Aviation - DFW Lost and Found - 12/3/2018

I just wanna say thank you so so much Venetian a lost my cell phone the 1st day it was found in no time and losing my coat the last day I get home and it's found I am so happy thank you so much we had a wonderful wonderful time and the services has been awesome thank you again
-Jonna T.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 12/3/2018

Thanks for such good customer service!
-Hilary S.
A passenger of Royal Caribbean International - 12/3/2018

Excellent app once I learned about it. I was not given correct info initially and it took a few follow up calls for resolution. But ultimately my item was located and returned to me.
-Rebecca B.
A guest of Dollywood DreamMore Resort - 12/3/2018

Thank you for your help! My item was found quickly and the process for shipping and tracking was very easy and user friendly. Thank you again!
-Elizabeth A W.
A passenger of United Airlines - 12/3/2018

This was an awesome experience. I never thought I would see my company iPad ever again. Great service. Love the continued updates. The best!
-Vickie S.
A passenger of United Airlines - 12/3/2018

Thank you so much for helping us find out lost magic wand! We are thrilled.
-Katie D.
A passenger of American Airlines - 12/2/2018

Great job, received my iPad on time and intact.Thank you,Gary
-James Gary V.
A passenger of Air Canada - 12/2/2018

Thanks for finding my AirPods!
-Ed H.
A guest of Hilton Grand Vacations at Seaworld - 12/2/2018

Thanks for finding my iPad so quickly. The lost and found process was super easy.
-Jeremy G.
A passenger of American Airlines - 12/1/2018

Thank you so much for finding and sending my lost item to me!
-Anemone
A passenger of American Airlines - 12/1/2018

Thank you. Thank you. The Lost Baggage Clerk here in OKC told us what to do. Did it and my iPad is on the way home. This is a very efficient service.
-Ruth L.
A passenger of American Airlines - 12/1/2018

The tablet has arrived. Thank you very much!!
-Clinton H.
A passenger of Air Canada - 12/1/2018

received my clothes yesterday,thanks so much for returning them!
-brenda R.
A guest of Holiday Inn Asheville Biltmore West - 12/1/2018

Excellent in forwarding materials as requested. Thank you
-Dean C.
A guest of Treasure Island - 12/1/2018

I'm happy my wallet was recovered, it took a few days and an additional email to hear from someone about the status of lost item.
-Fernando G.
A passenger of Royal Caribbean International - 11/30/2018

Thank you so much for finding my lost iPad. It’s on its way home now :)
-Rezvan F.
A passenger of Air Canada - 11/30/2018

Thank you, thank you, thank you!!! I love American Airlines and the good people I meet that work there. You have made me love American Airlines even more!Thanks again!!!
-David R.
A passenger of American Airlines - 11/30/2018

Thank you for finding the lost items and the quick turn around time.
-Chris B.
A passenger of United Airlines - 11/30/2018

I receive exceptional service, including even a phone call to me when my cc (AMEX) would not work. I am very impressed. Thank-you.
-Dan L.
A passenger of Air Canada - 11/30/2018

Great Service!
-Charlotte C.
A passenger of United Airlines - 11/30/2018

Thank you so much for finding my Kindle, I thought I’d never see it again! You made it easy to have it shipped to me. Thank you, thank you, thank you!!
-Lauren B.
A passenger of American Airlines - 11/30/2018

Wanted to say thank you for finding and returning my passport, with special thanks to Brent Odea acted like my own personal concierge. Great job!
-Stephen M.
A passenger of Air Canada - 11/30/2018

Excellent work done by Hannah Martin, very attencious and kind. Thank you so much.
-Augusto Miranda de R.
A passenger of United Airlines - 11/30/2018

So easy to report lost item and quick responses/ updates
-Katrina C.
A passenger of American Airlines - 11/29/2018

Excellent service!
-Mark M.
A passenger of United Airlines - 11/29/2018

YOU GUYS ARE AWESOME!!!!!!GREAT JOB TO ALL INVOLED!!!I honestly didnt expect it back but you made my year!!!UNBELIEVABLE!!!!Thank you thank you thank you :)Reed
-reed H.
A passenger of American Airlines - 11/29/2018

I am very grateful for the quick response to my lost item claim and praise the good work of the Amtrak employees and passengers
-Joel R.
A passenger of Amtrak - 11/29/2018

I was skeptical about the out come of trying to find my lost items through this process. You vindicated this ordeal by your prompt attention and reply to me. Thank you very much. Sincerely, C.W.
-carl W.
A passenger of United Airlines - 11/29/2018

Thank you. Thank you!!! for finding my passport. What a relief!!
-Leroy J.
A passenger of American Airlines - 11/29/2018

Wow! Very impressed on how quickly my item was located thank you.
-Dana S.
A passenger of American Airlines - 11/29/2018

We have our items left in 2342 PT on Nov. 22 checkout.A big thank you to: Caesars Palace Lost
-Wayne F.
A guest of Caesars Palace - 11/28/2018

Excellent! This hotel must be superior, luxury.
-Kazuki F.
A guest of Trump Hotel  - 11/28/2018

My Kindle was returned in person at the Fredericton airport. Thank you!!
-Cindy S.
A passenger of Air Canada - 11/28/2018

Please thank the housekeeper that cleaned our room and turned in my coat. I admire her honesty and integrity!! If possible, I’d love to receive her information so I may send her something as a little token of my appreciation. Thank you again!!
-Melissa
A guest of The Signature at MGM Grand Security L and F - 11/27/2018

Thanks you for finding my passport
-Jockey P.
A passenger of United Airlines - 11/27/2018

Thank you all, really appreciate it.
-Michael B A.
A passenger of American Airlines - 11/27/2018

Thank you Tony, Mike and Brian. You are all wonderful. Great customer service.
-Adrianne D.
A passenger of American Airlines - 11/26/2018

I can not say enough about the way united airlines handle my lost a d found, they were on it from the fer go, kept me updated every step of the way, I want to say a big big thanks to your diligence a d hard work on my behalf.
-Patrick T.
A passenger of United Airlines - 11/26/2018

Thank you very much. This was an easy process and was glad to receive my bag back. Hope you have a good holiday season.
-Russell P.
A passenger of Charlotte Douglas International Airport - 11/26/2018

An efficient and well documented process.Thank you very much.
-Pennell W.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 11/26/2018

Thank you so much for all your help! Excellent customer service!
-Diane M.
A passenger of United Airlines - 11/26/2018

AA is my airline of choice and I will continue to use them. Recently I left a personal item on a plane. Ive never done this before and didn’t know where to start. The AA website directed me to a form to submit a lost claim. It was easy, kept me informed, and resolved my issue by shipping the lost item to me! Thank you so much for taking care of your customers. My 12 year old will be so thankful to have her device back, that she was so upset about forgetting it on the plane! Thanks for great service!
-Jenn L.
A passenger of American Airlines - 11/26/2018

Thank you!
-Mary M.
A guest of Westgate Vacation Villas - 11/25/2018

Thanks to you
-Ken A.
A passenger of United Airlines - 11/25/2018

Thank you for returning my computer plug to me so promptly. The service you have provided is excellent.
-Debbie T.
A guest of Hilton Grand Vacations at Seaworld - 11/24/2018

Thank you!
-Toni R.
A passenger of United Airlines - 11/23/2018

I received my Kindle which I left on the plane in good condition .
-Betty C.
A passenger of United Airlines - 11/23/2018

Received Yesterday. Thank you so VERY much!
-Wanda D.
A passenger of Amtrak - 11/22/2018

Excellent services!!
-Fredia M.
A guest of Viejas Casino & Resort - 11/22/2018

Thank you very much. Ithought i lost my tablet forever. We can really depend on the honesty of the united airline personnel maraming salamat po. Mabuhay ang united airline
-Petronilo C.
A passenger of United Airlines - 11/21/2018

Everthing worked out great! Happy ending!
-Milan K.
A passenger of American Airlines - 11/21/2018

2 thumbs up. Very easy tp use.
-Tammy
A guest of Dorney Park - 11/20/2018

I received my lost I-pad today from American Airlines. Thank you to all who worked on getting this back to me. It evidently slid out of my bag in the overhead bin. It was an early Christmas present from my spouse so I was more than grateful when you recovered it. This says a lot for the honesty and integrity of your employees. Heartfelt thanks. Diane Bac
-Diane B.
A passenger of American Airlines - 11/20/2018

Your service is great! Left my i pad on the seat on Sunday night and got it back Tuesday. I am very pleased and impressed. Thank you so much!!!!
-Larry G.
A passenger of United Airlines - 11/20/2018

Thank you so much! I am so thrilled and impressed with the quality of your service!!
-Shahla S.
A passenger of American Airlines - 11/20/2018

Thank you very much for your help have a great day.
-Stephen C.
A passenger of American Airlines - 11/20/2018

Thank you so much for finding my article and sending it to me so quickly!
-Gregory B.
A passenger of American Airlines - 11/20/2018

Thank you so much! I thought my kindle was lost forever but you found it and returned to me! That customer service goes a long way, you really made me happy!
-Sondra R.
A passenger of American Airlines - 11/19/2018

I received my tablet in perfect condition. I'm glad you offer this service at a reasonable cost for when I forget things.
-Michael R.
A passenger of American Airlines - 11/19/2018

Thank you very much
-Jay B.
A passenger of American Airlines - 11/19/2018

I received my laptop today! Yeah! Thank you so much!
-Sherre Reese H.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/19/2018

This was a painless process! We left some souvenirs in a bag at a restaurant at DFW. It was found and shipped in less than a day! Thanks!
-Gary O.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/19/2018

Thank you guys for your fast, professional service, firstly in finding, communicating and expediting the process of my laptop. If was overjoyed to know that I didn’t lose years of work done in Africa and ministry. May God continue to bless you all.
-Apostle Chivan H. R.
A passenger of American Airlines - 11/19/2018

I would like to thank Royal Caribbean (Rhapsody of the Sea) for finding my back pack containing my camera and other personal items and returning them ALL intact. I am very impressed by the honesty and integrity of the ship's staff and to the excellent service provided by Chargerback.com. I would recommend this company without reserve. Thank you again. From John Morris (Plymouth, UK).
-John M.
A passenger of Royal Caribbean International - 11/19/2018

Very efficient method of managing lost and found. Impressive! Items just received. Thank you
-Al D.
A guest of Bellagio - 11/19/2018

Incredibly fast and professional !! All 3 people I spoke with were caring and concerned. Explained the process thoroughly. Once I clicked for payment I had a ship status within 5 minutes. Can't say enough. To all...Well Done!
-Sean M.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/19/2018

Thank you Bridget for being so friendly and professional over the phone and coordinating to get these boots back to me. I will be staying at the Hilton Anatole each time I come to Dallas!
-Lynda B.
A guest of Hilton Anatole Dallas - 11/19/2018

Thank you very much sir. You gave me a surprise gift by returning my lost tablet. I never expected that my lost tablet will be with me.your personnel are honest again thank you very much
-Petronilo C.
A passenger of United Airlines - 11/19/2018

Thank you for tracking down my loss items. I will forever remember the great determination , patience shown to me at a very stressful time. You're the GOAT(Greatest Of All Time) in my book. Happy Thanksgiving!
-Vanessa S.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 11/19/2018

Excellent service - Thank You
-Deborah W.
A guest of Best Western Premier Grand Canyon Squire Inn - 11/19/2018

Just over a week ago I left and item on a plane and didn't have time to retrieve it before making the connection. I reported when I arrived home much later in the evening. I have been amazed at the promptness of the response and integrity of handling my my claim. The online submission left me hopeful but uncertain. The quick reply, discovery of my item, and secure delivery was impressive. The delivery tracking instilled confidence during the wait. I received my item within 5 days of my request. Thanks for excellent costumer service!!! Randall Stone
-Randall L S.
A passenger of United Airlines - 11/17/2018

You are awesome. I can't believe how fast and easy you made this.
-THOMAS C.
A guest of LUXOR Las Vegas - 11/17/2018

Thanks you all are great
-Denis W.
A passenger of United Airlines - 11/17/2018

I received my package yesterday! I truly appreciate the swiftness that you took in retrieving my medical device. Thank you so much. Elaine T.
-Elaine T.
A passenger of Carnival Cruise Line - 11/17/2018

I accidently left my shirts in the hotel room, and the staff efficiently found them and shipped them back to me...Well Done!
-Abhay P.
A guest of The Palms Hotel and Spa - 11/17/2018

I can't tell you how much I appreciate your efforts to return my ring. I had such a wonderful time on our cruise that I didn't realize it was missing til we got home. Your returning it to me just makes me love the Serenade of the Seas and Royal Caribbean all the more. We're busy planning our next encounter :)
-Edna Su B.
A passenger of Royal Caribbean International - 11/17/2018

Very fast work and excellent communication! Thanks very much AA!
-Michael A. C.
A passenger of American Airlines - 11/16/2018

Vicky was terrific, from the Waldorf in Orlando Florida
-Jerry A.
A guest of Hilton Orlando Bonnet Creek and Waldorf Astoria Bonnet Creek  - 11/16/2018

Thank you will fly sgain with you thank you again
-Curt B.
A passenger of American Airlines - 11/16/2018

Thank you very much! My wife is happy because recovered her Kindle.
-Angelo S.
A passenger of American Airlines - 11/15/2018

Incredible support. Devoted customer for life Great automation Incredible speed and effective result Overwhelmed with joy And gratitude
-Paul M.
A passenger of American Airlines - 11/15/2018

So thankful for your hard work reuniting me with my item! Thank you so much.
-Kaitlin T.
A passenger of American Airlines - 11/15/2018

My wife is exceptionally pleased that you were able to find her phone. Thank you for the time and effort to locate her phone.
-Jeffrey S.
A passenger of American Airlines - 11/15/2018

Thank you so much for returning my wallet! There is honest people in the world,I appreciate that ,thanks so much!
-Cynthia F.
A passenger of American Airlines - 11/14/2018

My left behind has arrived,15/11/2018.Thank you so much.
-Izumi N.
A passenger of United Airlines - 11/14/2018

I am very grateful that my phone was found and safely returned. Thank you!
-David H.
A passenger of Amtrak - 11/14/2018

Excellent work in finding my iPad. The quick turnaround for the return to me at minimal cost is worth the money. Thank you again!
-Gerald M S.
A passenger of United Airlines - 11/14/2018

Thank you so so much for finding my headphones!
-isaac T B.
A passenger of American Airlines - 11/14/2018

I can’t thank you enough for you efforts in finding my Ipad. It is very important to me. I also appreciates the updates I received over the time you were searching for it.
-Mara N.
A passenger of American Airlines - 11/14/2018

I'm Grateful for your quick and organized service
-Fr. Conrad O.
A passenger of American Airlines - 11/14/2018

Thank you so Much!
-Kenny T.
A passenger of American Airlines - 11/14/2018

I was surprised to get a call that my phone had been found. The process to get it back went very smoothly.
-Rob M.
A passenger of American Airlines - 11/14/2018

The process went very smoothly. I entered the info and received confirmation and tracking number in about an hour. Nice
-Rob M.
A passenger of American Airlines - 11/14/2018

I received all of my items. Thank you for your honesty and follow up. Extremely satisfied!
-Garric H.
A passenger of Royal Caribbean International - 11/13/2018

Thank you for the very quick and efficient lost and found process. ALSO: Over my 4 night stay I had the opportunity to meet and talk with your late night bellman (he was in charge) on Saturday and Sunday early mornings. Taller man with a tight beard. I apologize for not getting his name but he was absolutely terrific. Engaging, helpful and wanting to make sure all was good with my stay. Thanks again for a great trip.
-David H.
A guest of Harrahs Las Vegas - 11/13/2018

THANK YOU FOR THIS SPECIAL SUPPORT, I'LL LET YOU KNOW WHEN MY ITEM ARRIVES.BEST REGARDS MY FRIENDS
-Carlos Mauricio Ayala L.
A passenger of United Airlines - 11/13/2018

Package arrived...thank you so much for you help.Bob
-Bob L.
A guest of Holiday Inn Club Vacations Lake o' the Woods Resort - 11/13/2018

My Feedback is A Million Thank yous. I cannot believe my little old phone with a million photos was spotted and someone called my house immediately to let my family know before I even touched down.
-sue a C.
A passenger of United Airlines - 11/13/2018

Thank you! This is amazing
-Marcia S.
A passenger of American Airlines - 11/13/2018

Excellent service. Very thankful. Hats off to Felix in DC.
-Susanne F.
A passenger of Amtrak - 11/13/2018

Thank you so much for notifying me so quickly that I could get my laptop back!!! 5 star service! Thanks so much!
-Stephen W.
A passenger of American Airlines - 11/12/2018

Thank you so much for your help in finding and shipping my sister's items. You were a great help.
-BEVERLY G.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/12/2018

Received - Thank you.
-David G.
A passenger of American Queen Steamboat Company - 11/12/2018

Received iPad ;) Thank you for getting it back to me in perfect shape.
-Keren S.
A guest of Wynn Las Vegas - 11/12/2018

George, a mechanic at United at SFO, has been fantastic in getting this phone back to me, as was the crew on my flight on November 6th from EWR to SFO. We ripped apart a seat looking for it and it somehow evaded us for 10 minutes of searching. When we pinged it later, George found it, called us and returned it. Thanks to all involved. I greatly appreciate it and would like to recognize George and the crew.
-Rick S.
A passenger of United Airlines - 11/12/2018

Thank you for keeping me up to date and getting my iPad back to me so quickly. Excellent service!
-Sharon H.
A passenger of Air Canada - 11/12/2018

I left my phone charging at Gate 22 in Orlando. My wife made several phone calls and your staff headed by Adyln T. was able to locate the phone and charging system and took care of returning it to me by FedEx. I cannot thank you enough! A CUSTOMER SERVICE from the first call at aa.com to the staff at MCO. Thank you for your kind and professional manner in handling this situation.
-Lee G.
A passenger of American Airlines - 11/12/2018

Thank you so much!!!! Lost and found services were very helpful!!!
-Maria C.
A guest of Hilton Anaheim - 11/11/2018

Thank you for this service. I truly appreciate getting my lost items back.
-Yvette P.
A guest of Hilton Grand Vacations at Seaworld - 11/11/2018

Good job received thank you
-Irene B.
A passenger of United Airlines - 11/10/2018

Thanks so much for getting my wife's prescription medication...which WE left in the cabin....shipped to us. All of your people were very pleasant and helpful. We really did enjoy our stay and plan to return.Bob L.
-Bob L.
A guest of Holiday Inn Club Vacations Lake o' the Woods Resort - 11/10/2018

THANK YOU!!!!
-Sharon N.
A passenger of United Airlines - 11/9/2018

Ok thanks very much.Venesa
-Venesa C.
A guest of LUXOR Las Vegas - 11/9/2018

I want to thank everyone at United Airlines for helping to locate my Ipod which is very sentimental to me. My positive faith in humanity continues.Thank you!!!!Stanley Laiken
-Stanley L.
A passenger of United Airlines - 11/9/2018

Thank you so very very much for sending my Amazon Fire to me.
-Antoinette W.
A passenger of United Airlines - 11/9/2018

Thank you very much...your efforts are greatly appreciated
-Andy
A passenger of American Airlines - 11/9/2018

Thank you
-Irwin G.
A passenger of Amtrak - 11/9/2018

Thanks for finding my Kindle and for sending it back to me!
-Harry N.
A passenger of United Airlines - 11/8/2018

Good Morning,Just letting you know we received our laptop today that was left in the room. My daughter in law Amber B. contacted you. With the integrity of your House Keepers they brought it to the Lost and Found. Please tell them thank you for us. This is another reason why Westgate Resort will always be our place to stay when choosing our vacation with Interval. Again, thank you so very much. Karen B.
-Karen B.
A guest of Westgate Lakes Resort Orlando - 11/8/2018

Charger back was incredible! I left my laptop full of data on an AA flight and felt all was lost as has been the case in the past. I filed a report at CB as told and within 30 minutes I was notified the search began. They kept me updated and found the computer within 48 hrs. Within 2 hrs of finding it they shipped it back to me!! For anyone with extensive flying experience, this is unheard of in the industry. I’ll never fly with an airline in the future that doesn’t use CB. I forget things a lot. Thank you!!!!!
-Brian S.
A passenger of American Airlines - 11/8/2018

System worked extraordinarily well!!! From on line entry to positive interactions with staff in St Louis. Thank you!!!
-George
A passenger of United Airlines - 11/7/2018

The cleaning crew found my pouch and promptly submitted it to Lost
-Kimberlin K.
A passenger of United Airlines - 11/7/2018

You guys and gals are awesome!
-Christi B.
A guest of Port Royal Ocean Resort and Conference Center - 11/7/2018

To say I’m impressed and overwhelmed that United found my IPad is an understatement. I applaud United and its employees for their honesty, integrity and commitment to client service.
-Andrew G.
A passenger of United Airlines - 11/7/2018

Thanks for finding and shipping my wallet back to me...You guys did an amazing job!!
-Airan Arnoni Leite de A.
A passenger of American Airlines - 11/7/2018

Yahoo! Great work and thank you
-David G.
A passenger of United Airlines - 11/7/2018

I had never though that I would see my Ipad again... This lost and found service has been incredible since the moment I registered my lost item. Regular updates and when I did receive the email that my Ipad was found, less than 10 days later, I was so stunned and excited! Incredible service!! 5-star service - 10/10! Michele
-Michèle S.
A passenger of United Airlines - 11/7/2018

Well, it took awhile but I’m so grateful! I know the volume of lost items you deal with and am so grateful that you found my lost item. Thank you for not giving up!
-Barb P.
A passenger of American Airlines - 11/7/2018

Thank you for your time in locating my iPad. It is very much appreciated.
-Darryl P.
A passenger of American Airlines - 11/6/2018

What a wonderful surprise to receive a lost item that you have grieved over. So nice!
-Stella S.
A passenger of Carnival Cruise Line - 11/6/2018

Mary Ellen at the golden nugget is the Most efficient, trustworthy, employee. She is a treasure .... give that woman a raise!
-
A guest of Golden Nugget Las Vegas - 11/6/2018

Yall are great
-Patrick Q.
A passenger of American Airlines - 11/6/2018

My wife and I were traveling with our 14 month year old son and left our camera in the seatback pocket when we were deboarding. The camera contained all of the photos of our son's first year, and we were so upset to have lost these invaluable photos. We submitted a lost
-Mark A Z.
A passenger of American Airlines - 11/6/2018

I would like to thank united airlines for locating and returning my lost property thank you
-Jeffrey W.
A passenger of United Airlines - 11/6/2018

Big Thanks
-Jutta B.
A passenger of American Airlines - 11/6/2018

I’m a F/A with AA and left iPad on plane, filled out report and iPad was found quickly and the process has been smooth and really handled well
-Jeffrey N.
A passenger of American Airlines - 11/6/2018

The entire staff was extremely professional and helpful. Laura went out of her way to help with process and was wonderful to deal with
-William C.
A guest of Beau Rivage Resort and Casino - 11/6/2018

The airline found my device and it was sent to me without issue. Thank you so much!!
-Phil D.
A passenger of American Airlines - 11/6/2018

Thank you. I never expected to see the portfolio again and had no idea where I left it. I will keep your good work in mind in my future airline selections, Thanks again!!
-John
A passenger of United Airlines - 11/5/2018

I received my phone and charger two days ago. Thank you so much. Everything shipped fine!
-Melinda P.
A guest of Holiday Inn Club Vacations Scottsdale Resort - 11/5/2018

Thanks so much for returning my drivers license!
-Don M.
A passenger of United Airlines - 11/5/2018

You were all so helpful and kind to look for my earbuds and return them. I am so appreciative. Especially to Debbie who personally walked me through this. Thank you so very much
-renee M.
A guest of Atlantis Casino Resort Spa - 11/5/2018

God bless you and all your search team for finding and delivering our lost items. We are so very relieved and grateful to you all. Much appreciated! May Gid continue to bless you all and keep you safe and healthy.Blessings and prayers,Gail and Marshall A.
-Gail A.
A passenger of American Airlines - 11/5/2018

Thank you so much! I was very pleased with my experience on American from start to finish including that you found my wallet!!!! I could not believe I left that on the plane and I am very grateful!
-Lara K.
A passenger of American Airlines - 11/5/2018

Thanks for finding it
-Sharron S.
A passenger of United Airlines - 11/4/2018

Excellent service!! Thanks for checking the contents of the wallet and making the effort to find me!!
-Michael R.
A passenger of United Airlines - 11/4/2018

Thank you so much,for customer service,beyond amazing. Special thanks Ms Hoda A S. for professional customer service.
-Marsha A.
A passenger of Hallmark Aviation - DFW Lost and Found - 11/4/2018

Thanks! You run a very efficient operation, and I really do appreciate you finding my Kindle that I was stupid enough to leave in the seat pocket. Again, thanks!
-Elizabeth A.
A passenger of United Airlines - 11/4/2018

thank you so much for sending my belongings back so quickly. Your hotel was fantastic and all the people that work in hotel and restaurant were wonderful
-Andrea M.
A guest of Best Western Royal Sun - 11/4/2018

I really appreciated the quick, friendly and supportive attention given to my lost EarPods. And having a "live" person to talk too.
-John S.
A passenger of American Airlines - 11/4/2018

Thank you
-Mary S.
A passenger of American Airlines - 11/3/2018

Thank you!
-Pete C.
A passenger of American Airlines - 11/3/2018

I will like to thank everyone for your help in finding my items
-Willam R.
A guest of Double Tree Springfield Abe Lincoln Hotel - 11/2/2018

thank you for all of your help
-ROBERT W.
A passenger of United Airlines - 11/2/2018

great easy service
-william H.
A guest of MGM Grand - 11/2/2018

I am thrilled, impressed, and so utterly grateful to American Airlines and the Lost and Found Service. I was devastated when I realized I had left my hearing aids on a table in the Admiral's Club lounge (near D30 in MIA). I called the airlines and spoke with Brenda (no last name) and she was very helpful and reassuring. She told me I had to fill out a lost and found form and she told me where to find it. She also tried to call the Club in Miami (no answer). Still she was reassuring. I filled out the form and submitted it. I got a speedy confirmation, and I thought I might have to wait several days to hear anything. But a few hours later I got a "Good news" email. My hearing aids were found. The process of retrieving them was also elegant and very easy.Thank you. Thank you. Thank you!
-Jach P.
A passenger of American Airlines - 11/2/2018

You guys did a FANTASTIC JOB!!! in less than 2 hours you were able to find my item and get me shipping info. Thanks and keep up great work.
-Bruce S.
A passenger of American Airlines - 11/2/2018

Thank you, thank you and thank you.
-Marilyn K.
A passenger of American Airlines - 11/2/2018

AA employees from Boston, Phoenix and PS All went far beyond the call of duty and their patience with me on the phone and my panic was amazing thank you crew American Airlines coast to coast for getting my passport back to me and your amazing service
-Brenda P.
A passenger of American Airlines - 11/2/2018

Excellent service. Very helpful agent at your end.Thanks,Jim M.
-James M.
A passenger of United Airlines - 11/1/2018

They did an amazing job in finding my stuff left on a plane. I think the negative feedback about the service is mainly due to the anxiety felt by the users after their loss. My only suggestion is for the company to start their own service to provide permanent tags for any valuable item to help in tracking it. For example, can I buy a barcode sticker that would help identify a lost item in future?
-Diwakar S.
A passenger of American Airlines - 11/1/2018

Excellent Service. A compliment to all staff of the hotel and lost and found service . With finding our jewellery forgotten in the safe deposit box and shipping it to our home you made us really happy. Thank you very much!
-Stefan F.
A guest of LUXOR Las Vegas - 11/1/2018

I am very impressed with how responsive the AA Lost and Found department was at the loss of my bosses iPAD. Bob in particular was outstanding in following up with his courteous approach and willingness to assist me in any way possible to retrieve the iPAD. He is a superstar!!!
-Kerry M.
A passenger of American Airlines - 11/1/2018

Impressive!
-Linda W.
A guest of Planet Hollywood Las Vegas - 10/31/2018

effective system of search, locate and delivery.Well done, thank you.
-eugene W.
A passenger of United Airlines - 10/31/2018

Thank you Colleen for your help. I appreciate it very much.
-Michael P.
A guest of YMCA of the Rockies Estes Park Center - 10/31/2018

Excellent service. Kathy did an amazing job and was a pleasure to work with. I had left my laptop at a restaurant in Newark airport. She actually went to the restaurant to retrieve it and then called me to work out arrangements for getting it sent to me. She’s a real life saver! Thank you.
-Shane H.
A passenger of United Airlines - 10/31/2018

Thank you for your efficient and swift recovery of my Kindle.
-Shannon G.
A passenger of American Airlines - 10/30/2018

I can't tell you how happy my husband and I were to receive our photographs. We thought our memories were gone frrever. PleASE SEND OUR THANKS TO THE LOVELY LADY WHO CALLD AND WORKEWD WTH ME ON FINDING MY LOST ARTICLES SHE IS A CREDIT TO YOUR ORGANIZATION.
-Carole I.
A passenger of United Airlines - 10/30/2018

received them a few days ago, sorry i wasn't able to send this until now, thank you for sending the sweaters, i will remember in the future to check the draws before leaving, thanks agin
-john L.
A guest of Hampton Inn and Suites Lake Placid - 10/30/2018

Amazing! Thank you so much! So prompt and great service! More than I would have expected.
-Craig Z.
A passenger of United Airlines - 10/30/2018

Got it back. Thank you!
-John G.
A passenger of Amtrak - 10/30/2018

Amazing. Well done.
-Brian G.
A passenger of American Airlines - 10/30/2018

Very pleased with the lost and found service. I was kept informed on the progress and my item was found and returned to me.
-annie G.
A passenger of United Airlines - 10/30/2018

Thank you for returning my bag I left in the Charleston airport. It means a lot to us and we will definitely make United our airline of choice.
-Robert M.
A passenger of United Airlines - 10/30/2018

Turned out well! You found my ipad after 30 days.. Thank you
-JOANN M.
A passenger of American Airlines - 10/29/2018

Thank you so much! I really appreciate your quick and efficient response finding my lost phone.
-MIldred C.
A passenger of American Airlines - 10/29/2018

Thank you for you prompt response and delivery of the clothing items I left behind upon leaving. Your help is greatly appreciated!!
-Marla C.
A guest of Planet Hollywood Las Vegas - 10/29/2018

Great response!
-Dan T.
A passenger of American Airlines - 10/29/2018

I am so grateful to American Airlines for finding my phone and for getting in touch so quickly.
-Mary G.
A passenger of American Airlines - 10/29/2018

Great service, thank you
-Michael B.
A passenger of American Airlines - 10/29/2018

I am so impressed that AA has the means and ways to track down and resolve a lost item report. Thank you from a loyal customer!
-David G.
A passenger of American Airlines - 10/29/2018

SO FAST! Unbelievable turnaround and responses. Thank you!
-Rachel H.
A passenger of American Airlines - 10/29/2018

Fantastic job! Never thought I'd ever see my old Kindle again. Thank you!
-Linnea A.
A passenger of United Airlines - 10/29/2018

Fantastic service. I’m grateful and thankful for the return of my gold jewelry. Hotel Indigo Nashville offers INTEGRITY as well as a wonderful property. Bless you all! Thank you, dear housekeeper and housekeeping department!
-Janon D.
A guest of Hotel Indigo Nashville - 10/29/2018

Thank you!
-Robert D.
A passenger of American Airlines - 10/29/2018

THANK YOU!
-Barbara A. M.
A guest of Wekopa Resort & Conference Center - 10/28/2018

Oh my gosh, I am so very grateful to you for finding my lost item. It means so much to me! Thank you very much for providing this wonderful service. I'm very impressed!
-B. B.
A passenger of American Airlines - 10/28/2018

Gwen was just fantastic!!
-Calvin David L.
A passenger of United Airlines - 10/28/2018

You have been so helpful--thanks so much!
-Angie W.
A guest of The Garland - 10/28/2018

Thanks you very much for returning my lost wallet, I appreciate it greatly,
-Lieske K.
A passenger of United Airlines - 10/27/2018

Thank you so much! You are the greatest people ever! Can't believe you found my laptop!!!
-VINCENT A.
A passenger of American Airlines - 10/27/2018

You guys provided superb service. I appreciate you for tackling my case so quickly.Kind regards
-Angel G.
A passenger of American Airlines - 10/27/2018

Thanks for being so awesome! I didn’t even realize I had lost my license when I got your postcard. Your system was extremely efficient and the woman I talked to was very pleasant. Thanks again!
-Stacie W.
A passenger of Travelers AID DFW - 10/27/2018

Thank you for your diligent and exceptional effort to find and return my lost iPad.
-Herbert S D.
A passenger of American Airlines - 10/26/2018

Shila from security was awesomeThanks a bunch
-Herbert R.
A guest of Gold Strike - 10/26/2018

Thank you for your help
-Ray P.
A guest of MGM Grand - 10/26/2018

Thank you for your help
-Ray P.
A guest of MGM Grand - 10/26/2018

Thank you Admirals Club and AA for returning the raincoat I left behind. It's my all time favorite travel coat that has spent many hours with me on AA flights and in the Admirals Club. I'm very grateful for your excellent customer service.
-Sunny Y.
A passenger of American Airlines - 10/26/2018

Thank you for sending my wallet, it has arrived safely. I hadn't even realised I had left it behind on the ship
-Helen M.
A passenger of Azamara Club Cruises - 10/25/2018

excellent service... wow I'm impressed...lost my daughters tablet and they were able to track down her Email address and shipping was lightning fast...thx
-mike G.
A passenger of United Airlines - 10/25/2018

thanks so much to the person that cleaned the room 19023 on Thursday Oct 18 and her honesty and work ethic in turning in my sunglasses...I plan on writing the general management and housekeeping to thank them
-sandra D.
A guest of Treasure Island - 10/25/2018

Wow, I am amazed at the efficiency of returning my Kindle. Much appreciated.
-Sibyle J.
A passenger of United Airlines - 10/25/2018

Thank you very much and thank the person who turned it in
-Conrad Y.
A guest of Harrahs Resort Atlantic City - 10/25/2018

You're amazing! it took no time to respond and to find my lost item. Thank you!
-Lillian R.
A passenger of American Airlines - 10/25/2018

Let me start off by saying Thank you to all that helped me recover my I teams. They ment a lot to me. But, an especially big thanks to Rochele she was such a blessing! She was ver helpful, knowledgeable, and even more professional. Thanks to her the experience was wonderful. MGM Gran organization is lucky to have a wonderful worker like her! Thanks once again!
-Evangelina R.
A guest of LUXOR Las Vegas - 10/25/2018

Thanks
-Lavonda K.
A passenger of Carnival Cruise Line - 10/25/2018

Thank you so much for your excellent service.
-Blanca M.
A guest of Vacation Villas Two - 10/24/2018

Thank you so much for doing the extra work to find my leather jacket and get it back to me. I am so impressed by this excellent customer service. Thank you
-Mindy L.
A passenger of United Airlines - 10/24/2018

I didn't even realize I had forgotten my tablet until you all emailed me first since I haven't unpacked yet. You all are fantastic. Thank you for contacting me and thank you for your wonderful customer service. It is so much appreciated.
-Mary H.
A passenger of American Airlines - 10/24/2018

thank you so much. Your LIFE SAVERS!!!!
-Analyn
A passenger of United Airlines - 10/24/2018

thank you thank you!!! This service was amazing!!
-dana G.
A passenger of American Airlines - 10/24/2018

YOU GUYS ARE ON THE BALL. MANY THANKS DP
-DON P.
A passenger of Air Canada - 10/24/2018

The people at the hotel were so helpful and courteous. The service was very easy. Highest compliments!!
-John N.
A guest of The Signature at MGM Grand Security L and F - 10/24/2018

Great service. Got the iPad back today
-Jack J.
A passenger of United Airlines - 10/23/2018

I just want to thank you for the prompt response and return of the item I left behind! Terrific customer service!
-Robert C.
A passenger of United Airlines - 10/23/2018

You have restored my faith in United Airlines!!! I am very very grateful for this effort!!! Thanks a million.
-Deborah D.
A passenger of United Airlines - 10/23/2018

Fabulous service for those of us that accidently leave things behind. Arthur is incredibly professional and an asset to the service. Thank you!!!!!!
-Erika B.
A guest of Atlantis Casino Resort Spa - 10/22/2018

American Airlines was so very helpful in the recovery of our lost bag. They found our lost bag we left in the overhead without any identification. They were so helpful and returned our bag the day it was found. Thanks so much you made my granddaughter's day and mine too. Thanks for being so attentive and courteous.
-Martha S.
A passenger of American Airlines - 10/22/2018

Great service. Thank you very much.
-Joan S.
A passenger of American Airlines - 10/22/2018

excellente service.. congrats
-jose C.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 10/22/2018

Mike could not have been any nicer. Quick to respond, and ship out the lost phone. Thank you!!!
-Lisa H.
A passenger of Amtrak - 10/22/2018

Awesome and unbelievable! I had given up all hope. Thank you so much!
-Darren K.
A passenger of United Airlines - 10/21/2018

Thank you! The method to report the item was easy and we are so grateful to have our item returned!
-Julie B.
A passenger of United Airlines - 10/20/2018

I'm really happy
-Patrick A.
A passenger of American Airlines - 10/20/2018

I want to thank to all your lost and found service, specially to Jose Hernandez.
-Rafael R.
A passenger of American Airlines - 10/20/2018

Thank you very much for finding
-Lalitkumar B.
A guest of Caesars Palace - 10/20/2018

Thank you so much for finding my jacket and retuning it to me so fast. I couldn’t believe you would actually attempt to find it. I realized I had left it at the seat at the gate just after boarding but of course the plane was full and people were still boarding, I couldn’t go back down the aisle to get off and get it. I had asked the steward to call and he did And supposedly some did attempt to locate it but could not. It was too close to take off to let me off. I had no hope of seeing it again. I bought it just For this trip to Arizona and New Mexico. It’s nice to know this program works. I left a brand new sweater in the airport bathroom coming home from Italy and didn’t even attempt to find it but was bummed. Kudos to your your lost and found team.
-Maryellen
A passenger of American Airlines - 10/20/2018

Your service is greatly appreciated!
-Tamara H.
A passenger of United Airlines - 10/19/2018

What a great service! Keven at the Golden Nugget had to call me twice because I failed to complete all the information to get the Kindle shipped to me. He was most helpful. You're lucky to have him. The error in completing the information might have been because I'm using a Safari browser.
-Robert F.
A guest of Golden Nugget Las Vegas - 10/19/2018

I would hope other hotels would use this service. Others are using this service then there should be a notice on both the website and in hotel rooms. There needs to be more notice this service is available.
-Mark A F.
A guest of COW HOLLOW INN & SUITES - 10/19/2018

Thank you so much For your help
-Ringson C.
A passenger of United Airlines - 10/19/2018

Thank you for your efforts so far, l Will be expecting the delivery of the item as soon as possible.
-Ogunrinde K.
A passenger of United Airlines - 10/19/2018

Thank you so much for finding my iPad and sending it back.....before I even reported it!! Very professional! I am very grateful. Karen
-Karen C.
A passenger of American Airlines - 10/18/2018

I cannot thank you enough for locating my phone! I had just taken a trip with my elderly mother to Ireland and all of my photos were on the phone. It meant a lot to me that United Airlines took the locating of my phone so seriously and diligently worked to find it and return it to me. I was so surprised and delighted to get it back!
-Laura F.
A passenger of United Airlines - 10/17/2018

Wow just wow. Thankyou guys so much. Not only did I get all my items back. I was reimbursed for the lost cash and I can’t say Thankyou enough! I needed that right now. Thankyou guys again so much. I loved Vegas. And your guys hotel was the one I spent my most time in lol. I want to come back soon!
-Zachary G.
A guest of New York New York - 10/17/2018

Thank you very much for your professionnalism.Good job.
-MARTIN L.
A guest of Tropicana Laughlin Hotel Casino - 10/17/2018

Thanks again for your time and help
-Jose l D.
A passenger of American Airlines - 10/17/2018

Thank you!
-Zenia M.
A guest of WDW Swan and Dolphin Resort - 10/17/2018

Thank you so much for finding
-Nina B.
A passenger of United Airlines - 10/17/2018

Thank you so much for your help you are the best!
-Frankie R.
A passenger of American Airlines - 10/16/2018

Thank you so much for your prompt professional serviceGrateful traveler
-Basil M.
A passenger of American Airlines - 10/16/2018

Excellent service!!!!
-HALE B.
A passenger of Travelers Aid DFW - 10/16/2018

Excellent service, and even better follow up! Thank you Laura!
-Michael M.
A passenger of American Airlines - 10/16/2018

Very pleased with your service. Prompt response in locating and retuning lost items.
-Diane B.
A guest of Hutton Hotel - 10/16/2018

So kind of you to help me through this process. You are the best! I thought that the new online return process was straightforward, even for a techophobe like me. we were very impressed. Certainly I was lucky to have been surrounded by good citizens like you and the person who turned in the Ipad. I use it for work and am lost without it! My best wishes to you,
-Spencer H.
A passenger of Amtrak - 10/16/2018

Thank You. Thank you thank you
-Cindy A.
A passenger of United Airlines - 10/15/2018

I thought for sure my item was lost forever. Then I get a call from lovely lady telling me it had been found. I could not believe my ears when she informed me that it had been found and returned. I was elated and so impressed with American Airlines from beginning to end that I will try my best to always fly with you. You really made our trip wonderful. The people at the check in were great and then to have my kindle found and being sent back was the best. Thank you for being a great airline.ttthe american
-susan B.
A passenger of American Airlines - 10/15/2018

Up to date notifications. Knew exactly when package was to be delivered. Very secure packing. Excellent service
-Jean H.
A passenger of United Airlines - 10/15/2018

Thank your for taking the time to find out that they were my headsets.
-Tom H.
A passenger of American Airlines - 10/15/2018

Filing a "lost" form was easy, and AA found my lost item very promptly! Thanks for returning it!
-Mary L.
A passenger of American Airlines - 10/15/2018

Great service. Never used this service before but I like the concept.
-Hugh
A guest of Hilton Garden Inn Midtown - 10/15/2018

Really amazing service, thanks for doing this!
-W
A passenger of United Airlines - 10/14/2018

I couldn't be happier. You have found my iPad which contained years of photos of grandchildren. Thank you for your service. I am very grateful.
-Pamela H.
A passenger of United Airlines - 10/14/2018

We really appreciate the staff going the extra mile in finding and shipping the clothing we left in our room. Thanks again. We will always recommend New York / New York to our friends who travel often to Vagas.
-dennis d B.
A guest of New York New York - 10/13/2018

I had a fantastic experience. Harry, who I spoke with on 10/13/18 and his colleague who I spoke with the previous day at approx 4:40 pm were exceptional. Friendly, professional -- everything one would want. I am very appreciative.
-Jim W.
A passenger of American Airlines - 10/13/2018

Excellent service. Exceeded my expectations. My iPad Pro was returned in perfect condition.
-Wooten
A guest of WDW Swan and Dolphin Resort - 10/13/2018

I did not received my ipad yet , but the service is great
-Octavio O.
A passenger of United Airlines - 10/12/2018

You are the BEST! Thank you for your prompt attention.
-María D.
A passenger of United Airlines - 10/12/2018

Thanks to all who had a hand in recovering my lost item, it’s good to know we still have honest and caring people.
-Brenda
A passenger of American Airlines - 10/12/2018

Great service, I lost my phone on a Saturday and thought I would never see it again but by Monday it had already been found, I'm very grateful
-Yisel D.
A guest of Six Flags Great Adventure - 10/11/2018

Thank u for ur help in retrieving my lost Nook. Your prompt assistance is truly appreciated. Thx again.
-Pam H.
A passenger of United Airlines - 10/11/2018

My cell phone was returned today in good working order. Thank you so much for making the effort to find it and get it back to me.
-Jim S.
A passenger of Air Canada - 10/11/2018

Thank you so much for taking the time and attention to find my daughter's lost phone. I am not sure what the condition it will be in, but I'm relieved regardless that her phone was found. You guys rock!
-Heather H.
A guest of Six Flags Magic Mountain - 10/11/2018

THANK YOU!!! :)
-Melvin Q.
A passenger of American Airlines - 10/10/2018

Thank you so much for all your trouble. I have received my iPad. Sorry for causing you so much trouble.
-Sandy F.
A passenger of United Airlines - 10/10/2018

Thank you so very, very much!!!!This iPad had a lot of pictures of my dad who passed away .....I can’t tell you how grateful I am thank you so very much
-Frederica H.
A passenger of American Airlines - 10/10/2018

Thank you very much!!!
-Cindy B.
A passenger of United Airlines - 10/10/2018

We received the lost item yesterday 10/9/18.Thank you
-Tom C.
A guest of Great Wolf Lodge Grapevine TX - 10/10/2018

Thrilled to have my phone returned. I was sure I left it in the restroom in Albuquerque . Never crossed my mind that I left it on the plane.
-Dina G.
A passenger of United Airlines - 10/10/2018

This whole system was very easy to use. Rose from Yosemite helped me to have my belongings sent to me. She emailed me a link and I paid for the shipping, and voila!
-Becky H.
A guest of Yosemite Hospitality | Aramark - 10/10/2018

I am so impressed by this service. I never thought I would see my lost item again and was very excited when the notification came that my item had been found. My sail date was September 15 and found notification received October 9. The system was easy to initiate my lost and found request and I received numerous updates over the last couple of weeks to let me know they were still searching for my lost item. I can’t thank this service enough and would definitely recommend to everyone!
-Tracy L.
A passenger of Carnival Cruise Line - 10/10/2018

Dear sir or madam, I am very grateful to you and the American Airlines staff that found the iPad I left behind on my flight. Great service.Thanks so much Ralph
-Ralph A.
A passenger of American Airlines - 10/9/2018

Thank You so very much. I was worried about not getting my boots back. I appreciate all you have done.
-Carmen L.
A guest of Planet Hollywood Las Vegas - 10/9/2018

Absolutely Fantastic
-Sean L.
A passenger of United Airlines - 10/9/2018

Excellent, friendly, efficient, kind service - wow! Great experience with Rameek.
-Cindy B.
A passenger of American Airlines - 10/9/2018

I Thankyou so very much for returning my things!
-Lindsey S.
A guest of Shore Hotel - 10/8/2018

Thanks to Mitch
-Stephen G.
A guest of Spyglass Inn - 10/8/2018

Thank you so very much! You were so helpful. Thank you!
-Robert G.
A passenger of American Airlines - 10/8/2018

Super fast and easy to use. Thx.
-Warren L.
A guest of Bellagio - 10/8/2018

Thanks American Airlines has been highly Professional and has made me a loyal customer. I will speak well of AAir to my friends. Charles J.
-Charles J.
A passenger of American Airlines - 10/8/2018

Thanks for finding my ipad. I didn't think it would be found.
-Jeff M.
A passenger of United Airlines - 10/8/2018

Thank you very much for the consistent constant checking in and updates
-James Lee MaDaris I.
A passenger of American Airlines - 10/8/2018

Professional, helpful. Ruby and your team did everything they could to help me.
-Anita B.
A passenger of Travelers Aid DFW - 10/8/2018

Jim at the Cosmopolitan Hotel is to be commended for his excellent and speedy efforts on my behalf. So far it appears the charger back system is working. I anxiously await the return of my items. Thank you
-Richard M.
A guest of Cosmopolitan of Las Vegas - 10/7/2018

thank you!! you are amazing!!!
-rosy
A passenger of United Airlines - 10/7/2018

This was an extremely easy process. People leaving items in their rooms after checkout must happen a lot. Thank you for the easy process and GREAT customer service.
-LINDA S.
A guest of The Carriage House - 10/5/2018

my lost item arrived in good shape and in reasonable time.
-Laura
A guest of The Graduate Minneapolis Hotel - 10/5/2018

I am extremely pleased with this service. I would like to get in contact with the person that found my daughters wallet. We received it yesterday. Everything was still in the wallet, even the $20 cash that was in it. I am going to contact cedar point lost and found to ask for the information on the person who turned it in. Again, I am very pleased with the service. Keep up the good work. Jan D.
-Jan
A guest of Cedar Point - 10/5/2018

Thank you received all card with wallet
-Shaheen Haroon K.
A passenger of American Airlines - 10/5/2018

Praise God for Laura in the lost
-Campbell
A guest of Beau Rivage Resort and Casino - 10/5/2018

Just want to THANK YOU so very much for your help in recovering my lost item You did it very quickly and sweetly I was very upset and you took care of this so well Thanks again
-Rita C.
A guest of Wynn Las Vegas - 10/5/2018

Thanks so much for the fast service!!! Thank you Tom!
-Kim K.
A guest of Doubletree by Hilton Bloomington Minneapolis South - 10/4/2018

great service!!!
-Paul M.
A passenger of Travelers Aid DFW - 10/4/2018

I thought that I was going to have difficulty with the process and was upset, I thought I was not going to recuperate my IPAD. I found it easy to do and a very quick response. I truly appreciate all the help I received and I THANK you.
-Hilda M H.
A passenger of United Airlines - 10/4/2018

The delivery was prompt and much appreciated - thank you
-Frank T.
A passenger of Air Canada - 10/4/2018

Great service! I especially appreciated the timely response. I knew you had found my iPhone before I bought a new one. Thanks!
-Monica
A passenger of United Airlines - 10/4/2018

I received my package with everything intact. Please thank the HGV staff for finding and returning it!
-Margaret M.
A guest of Hilton Grand Vacations at Seaworld - 10/4/2018

Thank you so very much for the return of my wifes memory card case. It contains a dozen memory cards of the photos that she took on our recent vacation in China. We were numb when we realized that the card case was missing. And now we are equally numb that they have been found and returned to us. (Numb in a good way, this time.) We are so thankful to everyone that was involved in the return of our vacation memories.
-Allan F B.
A passenger of Travelers Aid DFW - 10/3/2018

This service is a great vehicle to deal with a task that tends to get pushed aside, or procrastinated.It takes dealing with this kind of issue (lost and found items) to to a higher level of connectivity and ease of execution for both parties involved.
-Paula
A guest of Embassy Suites Albuquerque - 10/3/2018

WOW!! I can't believe I got my new Tab back. I'm so grateful for honesty of the people that found it!
-Mary S.
A passenger of American Airlines - 10/3/2018

Excellent service I m waiting for my iPad
-Cote M.
A passenger of Air Canada - 10/3/2018

I want to thank you for the prompt return of my blanket. I was in room 9L1 registered under xxxxxx. Your customer service people did a wonderful job locating and mailing my blanket. Thank you again. Rhonda
-Rhonda R.
A guest of Ellington at Wachesaw Plantation - 10/3/2018

Thank you very much for helping me find my wallet. I didn't expect to ever see it again, so I can't say enough about how well this process helped me.
-Adam M.
A passenger of United Airlines - 10/3/2018

Fast and easy .
-Steven P.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 10/3/2018

Thank you! Great service!!
-Ruth L.
A passenger of American Airlines - 10/2/2018

Your hotel and personnel were very helpful and kind in retreating our lost items. We love staying at your hotel.
-Janet A.
A guest of South Point Casino - 10/2/2018

Excellent service. So pleased to be reunited with my item! Thank you.
-Lindy M.
A passenger of United Airlines - 10/2/2018

Many thanks!!!!
-Allen P.
A guest of Bellagio - 10/2/2018

Thank you! Thank you! My coat has been returned. I didn’t that I stood any chance of getting it back, given the massive size of the Dallas airport. However, your system seems to work. I really appreciate it. Thank you again!
-Edward S.
A passenger of American Airlines - 10/2/2018

We had the best customer service from Ocean Casino and Resort in trying to locate and recover a lost item at the casino. Very efficient process....can not thank them enough!!
-Lisa K.
A guest of Ocean Resort Casino  - 10/2/2018

I would like to thank the people of Cedar Point for their help in finding and the soon to be returned lost glasses This was our first visit to the park in years and i am now considering a season pass for 19 Thanks
-Paulbucher
A guest of Cedar Point - 10/1/2018

United called me day of flight to say had Kindle
-Shelia H.
A passenger of United Airlines - 10/1/2018

I would like to forward my many thanks to Lora. Lora was incredibly helpful and pleasant every step of the way in accessing my forgotten items. She was an absolute pleasure to work with. Please forward my thanks to her Thank you. Wendy J.
-Wendy J.
A guest of Beau Rivage Resort and Casino - 10/1/2018

Thank you, thank you, thank you
-Laura C.
A passenger of United Airlines - 10/1/2018

would like to greatly thank the housekeeping staff persons for recover and safe return of my wallet. ocean resort you are so blessed to have such a dynamic staff of works in house keeping with an outstanding code of ethics. we look forward to coming back again , thank you again
-pamela pinkett R.
A guest of Ocean Resort Casino  - 10/1/2018

I am so impressed with your staff and procedures for lost and found! I never expected to see my item again. The day I checked out and arrived home....four hours.. you had my item and started the return process. Outstanding service!!! In addition, this was my first visit and I loved your hotel!
-Dianne P.
A guest of Harrahs Cherokee Resort - 10/1/2018

Thank you so much
-Youngvin S.
A passenger of American Airlines - 9/30/2018

Thank you! I didn’t expect I’d ever see it again. I really appreciate the effort of your entire team on our behalf.Saralyn
-Saralyn D.
A guest of Great Wolf Lodge Grand Mound WA - 9/30/2018

thanks so much for your help
-douglas R.
A passenger of United Airlines - 9/30/2018

Thank you very much for sending me the thing I lost. We successfully received it. I appreciate United Airlines' correspondence for this time. Thank you very much.
-Masami S.
A passenger of United Airlines - 9/30/2018

Very very pleased
-James B.
A passenger of American Airlines - 9/29/2018

My Kindle was found (apparently just where I had left it) and returned promptly and in good condition. The web site page concerning lost and found is clear, concise and easy to use. I am very favorably impressed. My only question is how would a person who is NOT computer savy (like many older people who may be prone to forgetting things on an airplane) accomplish the same item retrieval results?
-Dennis P.
A passenger of United Airlines - 9/29/2018

In addition to what I said before, I am grateful that your employees are honest and turned in a valuable lost US passport.
-JOHN P.
A passenger of American Airlines - 9/28/2018

Hoping this includes BOTH jackets. thanks
-Ross G.
A guest of Flamingo Las Vegas - 9/28/2018

Thank you very much for your most efficient return of my goods. I am most grateful for the honesty and importance that you have given to my property.
-Jillian C.
A passenger of Air Canada - 9/28/2018

Great assistance, very efficient.
-Aurifran Lopes N.
A passenger of American Airlines - 9/28/2018

Thanks you so much for locating my lost item. I am glad to see that there are businesses that still provide quality service.
-Gary N.
A passenger of American Airlines - 9/28/2018

I was very happy with the prompt service I received
-Patricia W.
A guest of Harrahs Cherokee Valley Resort - 9/28/2018

I received the camera on Thursday. Thank you from the bottom of my heart. It was my first trip to Ireland and I am extremely grateful for it's miraculous return! I am so happy! Thank you over and over again.
-Nancy M.
A passenger of United Airlines - 9/28/2018

Thank You for all your effort on my behalf! I received my glasses in a timely manor.
-Lanay Del M.
A passenger of United Airlines - 9/27/2018

Wow! I am so impressed that you found my iPad and that you found it so quickly! Even more impressive is that within just a few hours it has already been shipped to me. Bravo! Thank you so much!
-Cynthia C.
A passenger of United Airlines - 9/27/2018

I am very grateful for your finding and sending my lost passport back to me. I still have no recollection of how I left it on your flight, so I appreciate your system that allowed me to cause your search.
-john P.
A passenger of American Airlines - 9/27/2018

I can’t believe you found my phone and that I m getting it back. I m stunned . I just got it and still owe 600$ on it . I thought I was going to have to pay it plus a new phone. Thank you thank you thank you
-Mario S.
A passenger of Carnival Cruise Line - 9/27/2018

Very persistent, didn't give up. Extremely good communication. Excellent service!
-Lawrence S.
A passenger of United Airlines - 9/26/2018

I prayed for a miracle and you and God delivered! Thank you so much. This was my first trip abroad and I am thrilled that you found my camera! Thank you from the bottom of my heart for the prompt and efficient service you have provided for me! Thank you so very much! The camera provides precious memories for me that will be with me for the rest of my years!
-Nancy M.
A passenger of United Airlines - 9/26/2018

Awesome rep who called
-Lisa I.
A passenger of United Airlines - 9/26/2018

Thank you for your service. It was fast and honest!
-Lance H.
A guest of Embassy Suites Greenville Golf Resort and Conference Center - 9/26/2018

thanks so much for finding my computer
-Tad F.
A passenger of American Airlines - 9/26/2018

Thank u
-Sean Vankallen M V.
A guest of Harrahs Resort Atlantic City - 9/26/2018

Awesome!! Amazing!!! Just received my phone, thank you!! I was so upset because it has pictures of my mom and brother, both recently passed away. I wish I knew how it was found and where and by whom. The last I saw it, it was in my handbag, I had not even taken it out. Then when I went to take it out and use it. It was gone!! I would appreciate any feedback about this. Fantastic job of follow up and follow through, my deepest thanks!!
-JoAnn
A passenger of American Airlines - 9/26/2018

Thank you so much. I am curious where it was found. In our cabin? At Copenhagen airport?, in the aircraft on the way to Heathrow airport? or at Heathrow?
-Wilhelmus J H.
A passenger of Princess Cruise Lines Ltd - 9/26/2018

Absolutely awesome assistance! Tiesha G. notified me immediately after my lost item was found, sent out clear instructions to me, followed up with a phone call, and processed the return within minutes. I can’t see how this could have been done any better! Also, Tiesha was very pleasant, positive and competent in doing her job. This all reflects positive credit to her office, American Airlines, and the Philadelphia Airport. Thank you!
-Bryan W.
A passenger of American Airlines - 9/26/2018

Manager of housekeeping responded quickly and was very helpful!!
-Dunreath
A guest of Marriott Tucson University Park Hotel - 9/25/2018

Thank you for finding my iPad. Great job!Congratulations!!
-Olga R.
A passenger of United Airlines - 9/25/2018

Thanks - really helpful
-Kathleen
A passenger of United Airlines - 9/25/2018

This service has been great! Many thanks to Mary from Air Canada!
-Carmina H.
A passenger of Air Canada - 9/25/2018

the lost and found people were very nice and helpful
-sophia a M.
A passenger of American Airlines - 9/25/2018

So far this is an amazing service.Of course it helps that I knew they had found my item before I submitted my report, but for an efficient way of getting it back, this is working slick as a whistle. I don't know whose brain child it is but thank them for me. It seems to be working GREAT.
-Bill W.
A guest of Ocean Oak Resort - 9/25/2018

I was dubious but it went well Thank You I appreciate your help Job well done PS I have not received the iPad yet but it is in route
-Lawrence F.
A passenger of American Airlines - 9/25/2018

Thank you!
-Harry O.
A passenger of United Airlines - 9/24/2018

Very friendly, courteous and helpful staff. Quick and efficient retrieval process.
-Stephanie P.
A passenger of United Airlines - 9/24/2018

Thanks, for providing this service to ship these left behind things back.
-Lewis "Luke" K.
A guest of Home2 Suites by Hilton Richland - 9/24/2018

Thank you Tia for calling me this morning, you are a Blessing. What a great experience from American Airlines with great employees that they have working for them.
-Hector C.
A passenger of American Airlines - 9/24/2018

Great work! Found my list item! Easy process to generate the lost item information, good communication while they looked for it and a smooth and quick transaction to get it back to me. Thanks!
-Robert S.
A passenger of American Airlines - 9/24/2018

I never expected this to be as easy as it has been. I think the United app is actually pretty terrific keep it up! With thanks
-Carl W.
A passenger of United Airlines - 9/23/2018

Security was very friendly and prompt with recovering my item. Took the initiative to recover the item before the cleaning staff entered.
-Andrea L.
A guest of Hilton Grand Vacations Club The Elara  - 9/23/2018

Very pleased with the way you handled this claim.
-Dave H.
A passenger of United Airlines - 9/22/2018

Thank you so much for all your help. Me and my mom appreciate your help and make us happy to stay with westin resort. See you next year!
-sadudee T.
A guest of The Westin Princeville Ocean Resort Villas - 9/22/2018

I am so happy to say that I did receive my lost item, thank you very much.
-Carolyn
A guest of Comfort Inn of Butte - 9/22/2018

Today I received the headphones under FedEx tracking
-Terry H.
A passenger of American Airlines - 9/21/2018

thank you your staff was very helpful during a stressful situation for me.
-Jonathan H.
A guest of Westgate Resort and Casino Lost and Found Dept. - 9/21/2018

As a retired AA employee , thank you to the team members who took the proper measures to turn in my IPad . Believe me I was disappointed in myself but always believed in the AA team would come thru :) I spoke with the gal in PHL lost and Fou d and so t recall her name but please share with her that her professionalism and customer service was outstanding and she answered every question Nice Work Team Philly!
-Scott M.
A passenger of American Airlines - 9/21/2018

Thank you very much for all your help....
-Susan T.
A passenger of American Airlines - 9/21/2018

Thank you for taking care of my lost item.
-Shinya F.
A passenger of United Airlines - 9/21/2018

Thanks for doing this. Outstanding Customer service
-Stephen T F.
A guest of WDW Swan and Dolphin Resort - 9/21/2018

Thank you very much for the quick response.We are so glad you find my phone.Thx again.
-Martina Molenaar 't H.
A passenger of United Airlines - 9/21/2018

Great job, super service
-Ann woelfle B.
A passenger of Travelers Aid DFW - 9/20/2018

Awesome quick response. I can't thank you enough. Yet another thing Mirage does so well.
-Susan R.
A guest of Mirage - 9/20/2018

I am very grateful that you recovered my ipad. Thank you so much. My son cried for days! Thank you again.
-JI HYE A.
A passenger of United Airlines - 9/20/2018

SUPER and FANTASTIC are the best words to describe your service. No sooner had I reported my loss to an agent in the United Club, she started making calls to track it down but was unsuccessful. She told me how to file on line for a lost on board situation. As soon as I boarded my next flight, I went on line, located the form, which was very easy to complete and submitted it before departure. I immediately received a confirmation email with my claim number. I then received sevetsl status reports and then today , less than 48 hours after I reported the loss, received your email informing me it was located. I couldn't get over how efficiently your system works. Chargeback and United perfect together! THANKS!
-Alan J S.
A passenger of United Airlines - 9/19/2018

Thank you so much for returning my lost iPad to me! I thought it was lost forever!
-Lisa H.
A passenger of United Airlines - 9/18/2018

Your security team is absolutely awesome particularly Myra. Thank you for getting my very important items back to me so quickly.
-Julie B.
A guest of PARK MGM Las Vegas - 9/18/2018

Thank you very much.
-Joseph B.
A passenger of American Airlines - 9/18/2018

Thank you so much for your prompt responses and getting my items back with in days of reporting them.
-shellie D M.
A passenger of United Airlines - 9/18/2018

I am very impressed that my item was found in such a quick manner. I was absolutely worried that I would not get my belongings back again. I'm happy to see that each lost item is treated very seriously and is tried in every way to find it's owner. That gives me more trust in American Airlines. Thank you!
-Melinda D.
A passenger of American Airlines - 9/18/2018

I am absolutely blown away how quickly AMerican Airlines notified me that my wallet was found. Thank you for demonstrating that you understand how stressful that situation is.
-Jennie O.
A passenger of American Airlines - 9/18/2018

Thank you for returning my iPad. I am ecstatic!
-Deborah D.
A passenger of United Airlines - 9/17/2018

Appreciate the prompt service and continued efforts that were delivered in finding my lost credit cards and drivers licenses. Will be interesting to see if the money is there as well. Great Job! Thank everyone for their efforts!! Be Safe - Bev
-Beverly T.
A passenger of American Airlines - 9/17/2018

Thank you for going above and beyond what’s expected of a airline
-Gary S.
A passenger of American Airlines - 9/17/2018

Thank you. You were great. I am so appreciative.
-Sharon L.
A passenger of United Airlines - 9/17/2018

Thank you very much for identifying and returning my phone. I really appreciate your assistance!!
-Bentley P.
A passenger of American Airlines - 9/17/2018

good job
-Tianchun L.
A passenger of United Airlines - 9/16/2018

Great work by the lost and found, I will stay at hotel next time in town.
-john D.
A guest of Westgate Resort and Casino Lost and Found Dept. - 9/16/2018

I've never left anything seriously valuable in a hotel room, until now. This reporting, confirmation, and very fast shipping was incredible!
-JeanAnn S.
A guest of Mandalay Bay Delano Lost and Found Dept - 9/16/2018

Brian at gate 8 went above and beyond to help find and send my work computers back to. I left them in a scramble to get to a flight rescheduled to get back to NC during the hurricane. I can't say enough about how kind and thorough he was to get them Shipped. I am a frequent flyer and will remain so due to the efforts of Brian and others of your staff
-Mary Anne D.
A passenger of American Airlines - 9/16/2018

So thankful for your quick response. Will be flying American again!!
-Stephen E.
A passenger of American Airlines - 9/15/2018

Thank you for recovering my item I accidentally left in the room. Thanks for expediting the item. Your professionalism is greatly appreciated
-Pamela F.
A guest of The Linq Hotel (Lost and Found Department) - 9/15/2018

Thank you so much!
-Dulce A.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 9/15/2018

Your service is awesome!! Lost it on Monday. Got it back on Friday! Thank you so much.
-RICHARD A R.
A passenger of United Airlines - 9/15/2018

Thank you!!! This is the second time I have left my iPad on an aircraft, last time not so lucky to get it back. Hopefully I have learned my lesson!
-Donna J.
A passenger of American Airlines - 9/14/2018

I am very pleased with the actions that were taken Balandia in security was very helpful and I thank engineering for finding my ring
-Margaret K.
A guest of Bellagio - 9/14/2018

Thanks! Our items were returned quickly and in great condition!
-Amy G.
A guest of Great Wolf Lodge  - 9/14/2018

The staff was friendly, followed through to ensure I knew exactly where my merchandise was and how and when it would be shipped. Great Job!
-Sabrina M.
A guest of Paris Las Vegas - 9/14/2018

thank you for your support.
-Nancy A.
A passenger of Travelers Aid DFW - 9/13/2018

I am incredibly grateful for all your work in locating this. The UAL person who contacted me had clearly worked above and beyond to track this down. Great customer service
-Kenneth T.
A passenger of United Airlines - 9/13/2018

Wonderful! Effective system to solve problems with very warm services
-Wu
A guest of Hilton Los Angeles Universal City - 9/13/2018

Thank you for being very professional
-José Roberto B.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 9/12/2018

I never imagined that I would see my computer again! AWESOME JOB, Lost and found TEAM!]I love American Airlines!
-Thomas G.
A passenger of American Airlines - 9/12/2018

I am so impressed!!! I would never have expected such proactive and considerate support. Thank you!!!
-Mark J.
A passenger of American Airlines - 9/12/2018

Great service for lost and found. Made it very easy to recover.
-Jenett B.
A guest of Great Wolf Lodge Southern California - 9/12/2018

Thank you Charger Back for helping me get my glasses back after I left them at a hotel 5 hours away! The process was so easy and the response was incredibly fast. I’m so thankful I didn’t have to spend the money to replace my glasses!
-Elizabeth N.
A guest of Hilton Chicago Downtown - 9/11/2018

Very grateful for your lost and found service! Thank you for prompt response! V
-Marina V.
A guest of WDW Swan and Dolphin Resort - 9/11/2018

thank you
-pagota T.
A passenger of American Airlines - 9/11/2018

Thank you so much for the quick return of our clothing items left in our closet!
-Gail
A guest of Beau Rivage Resort and Casino - 9/11/2018

Fantastic feeling that something so important is found in such a big airport and will reunite to you.Great job United Airlines !!
-Patrick S.
A passenger of United Airlines - 9/10/2018

Received iPad today - Thanks
-Raymond D.
A passenger of United Airlines - 9/10/2018

The staff member who assisted me was very nice. I also appreciated that the process wasn't complicated.
-Rhonda W.
A passenger of American Airlines - 9/10/2018

Thanks to your more than efficient Lost and Found office, my suit was delivered this morning. I appreciate your efforts to facilitate this and will spread the word about your great Customer Service!! Thanks again !
-Don W.
A passenger of United Airlines - 9/10/2018

Received my gold and diamond watch watch today. Thank you so much and the person that turned it into the front desk. I will be eternally grateful.
-Christine E.
A guest of Nugget in Sparks Nevada - 9/8/2018

Thank you for finding our ipad and returning it. I am very impressed with the SFO crew!
-Kristine B.
A passenger of American Airlines - 9/7/2018

Excellent Service!
-Cristina C.
A guest of Double Tree Anaheim Orange County  - 9/6/2018

Great service
-Doug O.
A guest of WDW Swan and Dolphin Resort - 9/6/2018

Excellent service. Thank you!
-Kay T.
A passenger of American Airlines - 9/5/2018

I was really pleased that me iPad was found and returned to me.
-Trish B.
A passenger of Air Canada - 9/5/2018

Outstanding commitment to customer service. Great individual initiative in Hayden Baggage to contact me personally and determined follow tru by central bagggage claim folks in navigating the system to get article returned to me. Thanks to all
-R Krug F.
A passenger of United Airlines - 9/5/2018

Thank for finding my lost stuff , all security people were very happy to check up on my items left in the room , your lost and found department is doing a good job and were happy to serve me , and shipping to me right away ...thank you
-Lan D.
A guest of New York New York - 9/4/2018

Thank You. Totally impressed, you found it.
-Faye C.
A guest of River Terrace Inn - 9/4/2018

I am very happy AA managed to find my passport. great job !!
-Claudia G de S.
A passenger of American Airlines - 9/4/2018

Thanks so much to your staff and management effort to help locate and send my lost item. It is much appreciated.
-Brian T.
A guest of Embassy Suites Downey - 9/4/2018

We can't thank you enough for taking the time to locate our car key and contact us for it's return. Irene was most pleasant and helpful in making this happen. Thank you, thank you.
-Margaret H.
A passenger of American Airlines - 9/3/2018

Received them- Tks
-Carolina D.
A guest of Kings Island - 9/3/2018

What can I say but a big thank you for saving us the pain of replacing documents and cancelling credit cards(which we already did)Many thanks to the person that found it and turned it in....
-Anthony S.
A passenger of United Airlines - 9/3/2018

Thank you for your quick response on this matter.
-Arthur L.
A passenger of United Airlines - 9/3/2018

I am so happy that you guys did everything you could to locate my lost item!!! I would like to commend your company on the prompt messages and keeping me informed of my Item. THANKS SO MUCH!!!
-Tracy H.
A passenger of American Airlines - 9/2/2018

I’m beyond thrilled to have located my jacket and I’m so appreciative of your thoroughly professional and responsive staff in finding and mailing it to me Julie is my new hero. Above and beyond !!!
-Lu R.
A guest of Town and Country Resort and Convention Center - 9/2/2018

Thumbs up for the good service.
-Gertjan de K.
A passenger of United Airlines - 9/2/2018

Thank you so much for such a speedy reply! Our daughter left her iPhone and was heartbroken to have lost the pics she took on our trip.
-Randi L.
A passenger of American Airlines - 9/2/2018

Thank you for sending my wife's phone back, we didn't think we would see it again!
-Dennis C.
A passenger of United Airlines - 9/2/2018

GOOD SERVICE IN THIS DEPARTAMENT
-MARIA M.
A guest of Circus Circus Las Vegas - 9/1/2018

We like to thank who ever turned in my wallet! We also want to thank Nicole who called me about my wallet. Nicole was very professional and friendly. We can’t say enough Sun Country. We had a great experience flying Sun Country back. Keep up the great work your employees are doing. Thank you.
-William M.
A passenger of Sun Country Airlines - 9/1/2018

Great attention from United. Thank you.
-Samuel B. Corliss, J.
A passenger of United Airlines - 9/1/2018

Amazing
-Paul M.
A passenger of Air Canada - 9/1/2018

THANK YOU...THANK YOU...THANK YOU!
-Martin R.
A guest of New York New York - 9/1/2018

Today, August 31, 2018, I received the USPS package containing my Kindle that I had left on the plane. Thanks so much to United Airlines and Chargerback for finding and returning my previously lost item! Good work!
-Marcia F.
A passenger of United Airlines - 8/31/2018

I am thankful that you took pains to locate lost items, charge them and mail it to your customers. Its a great service.This is possible only in Canada. Thanks a million to every one who took time to get it back to me. Priceless service.
-Venkatamani C.
A guest of Whistler Blackcomb - 8/31/2018

I requested and paid for next day delivery today at 10:30am. Tracking is saying Tuesday before 8:00pm!! That is not next day! I fly back out on Monday afternoon!! Are you going to pay to ship to next address?
-Chuck H.
A passenger of American Airlines - 8/31/2018

Thank you so so much!!!! Pictures that could not be replaced. And much more
-Caroline U.
A passenger of American Airlines - 8/31/2018

I appreciate excellent services of Ms. Joanne
-Rehana H.
A passenger of United Airlines - 8/31/2018

Quick and efficient service! Thank you
-Amber V.
A guest of Cosmopolitan of Las Vegas - 8/30/2018

I was treated with great care by Chris--Thanks so much!!!
-Helen S.
A guest of Red Rock Casino Resort Spa - 8/30/2018

OUTSTANDING! Above and Beyond UNITED!
-Amy P.
A passenger of United Airlines - 8/30/2018

I have received my lost pants at home.Thanks a lot for your quick and effective action.Best regards Philippe C.
-Philippe C.
A guest of Blue Mountain Resort - 8/28/2018

I thought for sure I would never see my iPad again .... but not the case! You guys are amazing. You took my report; you kept me informed and you found it 3 weeks later. I am so grateful to you all. Thank you. I am a Platinum member and use your services almost exclusively. This is another confirmation for why to choose American Airlines! I am shouting it from the rooftops and in airports!!!Thank you again. Charlene
-Charlene G.
A passenger of American Airlines - 8/28/2018

Thank you for providing this service quick and reliable service - clearly more reliable than my own memory
-Michael P.
A passenger of United Airlines - 8/28/2018

Thanks!
-Sebastien O.
A passenger of Celebrity Cruises - 8/27/2018

great system
-Julie J.
A passenger of United Airlines - 8/27/2018

THANK YOU!!!!
-Mary Ellen S.
A guest of Beau Rivage Resort and Casino - 8/27/2018

Amazing service. Gentleman who helped me was great!
-Chris M.
A passenger of Travelers Aid DFW - 8/27/2018

Sharonda with Traveler’s Aid DFW provided me with excellent service in retrieving and returning a lost item. I’m very pleased with and grateful for her service.
-Ken S.
A passenger of Travelers Aid DFW - 8/27/2018

So happy to be reunited with my phone. Such an easy and fast process.
-Laura S.
A passenger of American Airlines - 8/26/2018

We are thrilled to have our iPad back. Thank you so much for your prompt finding and delivery!
-Luisa S.
A passenger of American Airlines - 8/26/2018

Very efficient.
-Diane M. J.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 8/26/2018

great. you found it. thanks so much
-david M.
A passenger of United Airlines - 8/26/2018

I truly do appreciate the honesty provided by this company. Giving back a lost item and ship it back to me is a big deal. No matter how big or small a missing item is, getting it back is a peace of mind to the owner. Thank you!
-Ricky M.
A passenger of American Airlines - 8/26/2018

Thank you
-Jingle
A guest of Wynn Las Vegas - 8/26/2018

Received the items that were inadvertently left behind which you so efficiently sent to me. you are to be thanked for your diligence and method of addressing such situations Thank you
-Rodney H.
A guest of Holiday Inn Club Vacations South Beach Resort - 8/26/2018

Superb service!! Easy, self-explanatory - and it works! Many thanks. Stefan
-Schneider S.
A guest of Hilton Hawaiian Village - 8/26/2018

Thank you so much you all rock
-Starr C.
A passenger of American Airlines - 8/25/2018

I'm very impressed with the efficiency of the lost and found effort. Thank you very much
-Daniel R.
A passenger of American Airlines - 8/25/2018

Very good service to have. Straightforward.
-Daniel S.
A guest of Hilton Fort Lauderdale Marina - 8/25/2018

This process could not have been any easier, from start to finish! I was hesitant with the shipping costs to return my item as really they could have charged a crazy fee BUT it was more than reasonable. I have received my items with no concerns. Thank you!
-Jessica K.
A guest of Holiday Inn Express and Suites Reedsville State College Area - 8/25/2018

WE received the camera, thank you so much, we appreciate your fast response and service.
-Earle
A passenger of American Airlines - 8/24/2018

Thank you for getting my computer and iPad back to me quickly and courteously. It really meant a lot to me that the American Airlines representative’s in Chicago we’re such a big help at the gate. In particular the representatives on the night shift in Chicago were instrumental in me getting my stuff back so fast Quickly and with no damage.
-Samuel L.
A passenger of American Airlines - 8/24/2018

Cudos to AA! I sincerely appreciate your efforts and tenacity in finding my lost property. I am most impressed. Thank you.
-Rebecca G.
A passenger of American Airlines - 8/23/2018

Thank you for the fast return of my lost coat.Excellent service!
-Carol N.
A passenger of United Airlines - 8/23/2018

Great customer service experience today with a representative from your lost and found department! I can’t recall her name at the moment, but she was an amazing representative and she was so helpful! 5 star service and she made my week! :)
-Danielle
A passenger of Carnival Cruise Line - 8/23/2018

Comfortable and trustworthy
-Maria G.
A passenger of American Airlines - 8/23/2018

United was excellent in responding and finding my dad's wallet!
-Ronald S.
A passenger of United Airlines - 8/23/2018

I am so impressed with the speed in which American Airlines found and shipped my item back to me!! Thank you so very much for being such a fantastic airline!
-Brittany K.
A passenger of American Airlines - 8/22/2018

The staff was helpful and friendly to work with.
-Elissa B.
A guest of WDW Swan and Dolphin Resort - 8/22/2018

Many thanks to the team at American Airlines Lost and Found department! I must admit that when I discovered I had lost my iPad at the AA Terminal C on August 18, I was expecting that it would be lost forever. You made the procedure for filing a Lost Item report very easy, and I was very excited and impressed to see an email that my iPad had been found within 2 days! I was also impressed (and appreciative) that the procedure for mailing the item back to me was also very easy (DFW is over an hour from our home in McKinney).Thank you again for your cheerful and efficient agents who took my initial call, and for retrieving and returning this important item to me!Best Regards,Katie R.
-Katie R.
A passenger of American Airlines - 8/21/2018

Thanks for your service! I lost my wallet at LAX Airport and I just got it this morning through Fedex (with cash inside and all included). Really appreciate!
-Laurent C.
A passenger of United Airlines - 8/21/2018

Thank you for your quick response. My son who is a special needs individual, was missing his iPad. Thank you again to all of those who put their efforts to find the iPad. We will be forever grateful. Thank you, Thank you, Thank you, Yury M.
-Yury M.
A passenger of American Airlines - 8/21/2018

I am so grateful to get my lost items returned! Thank you for making this happen! So grateful for everyone who helped make this happen!
-Christine M.
A passenger of Royal Caribbean International - 8/20/2018

Thanks for your Good Work!!!
-Bernd M.
A guest of MGM Grand - 8/20/2018

Great Service and friendly people
-Suzanne M.
A passenger of American Airlines - 8/20/2018

Super happy to have been contacted
-alexandre B.
A passenger of United Airlines - 8/20/2018

Thank you so so much! I am very glad that I got back my ipad lost 20days.
-Meiling T.
A passenger of American Airlines - 8/20/2018

Just received my notebook. Really pleased with AA's responsiveness.
-Robert N.
A passenger of American Airlines - 8/20/2018

Great service never thought I would get it back. Thanks
-SUSAN P.
A passenger of United Airlines - 8/19/2018

Wow, unbelievable !!!
-Marilyn M.
A passenger of United Airlines - 8/19/2018

Thank you so much for locating my IPad. I thought I would never see it again. It has given me confidence that people are still honest and willing to help. Thank you again. Teresa
-Teresa V.
A passenger of United Airlines - 8/17/2018

Thank you so much for locating my I Phone and shipping it to me. I received it on Thursday in excellent condition
-Lamond H. S.
A passenger of American Airlines - 8/17/2018

We received the iPad in the mail .Thank you
-Eric S.
A passenger of American Airlines - 8/17/2018

I am pleased with the service I received concerning my forgotten items. They send 1 more item that I was unaware that I left. Good communication from employees. Thank you
-Brenda B. / Jeff S.
A guest of Holiday Inn Club Vacations Galveston Seaside Resort - 8/16/2018

Thank you and your staff for the quick response of returning my wallet . I received it today.
-rhonda L.
A guest of Seminole Hard Rock Tampa - 8/16/2018

Thanks for the rapid and efficient service!
-Tedd H.
A guest of Bellagio - 8/16/2018

Thank you so much!
-Kacy V.
A guest of Breckenridge Ski Resort - 8/16/2018

Thank you so much for finding my passport so quickly. I honestly didn't think this system would work!
-Erica R.
A passenger of American Airlines - 8/16/2018

So happy with the service!
-PETER L.
A passenger of United Airlines - 8/16/2018

Very easy to use, items were returned in great condition.
-Marty M.
A guest of Hilton Grand Vacations Club The Elara  - 8/16/2018

it went very well, thank you
-Diana R.
A guest of MGM Grand - 8/15/2018

Very easy to use. Very convenient.
-Jose F.
A guest of Harrahs and Harveys Lake Tahoe - 8/15/2018

Exceptional customer service!!!
-Tyler M.
A guest of Hilton Hawaiian Village - 8/14/2018

I am ecstatic about getting my Kindle back and throughly impressed with United's method of handling such claims and their ability to find such an article from the many items that are lost or left by mistake on their airplanes. I am truly grateful.Thank you very much and you have my vote for gracious and prompt service.
-Marilyn B.
A passenger of United Airlines - 8/14/2018

Thank you all. My purse arrived today. I appreciate the swift and efficient response. We loved your hotel btw and will return.
-Linda S. W.
A guest of WDW Swan and Dolphin Resort - 8/14/2018

Very grateful for your help. It saved me hundreds of dollars!
-David T.
A passenger of American Airlines - 8/14/2018

Thank you for your efficient and courteous service.
-GEORGE S.
A passenger of United Airlines - 8/14/2018

Excellent service of this airline. Prompt response to this claim. So glad we choose you as our airline. Thank you so much. I am a very satisfied client.
-Sandra R.
A passenger of American Airlines - 8/14/2018

Thank you, thank you, thank you!!! I lost my phone and was absolutely heartbroken when I realized some precious photos on it had not been backed up. I am beyond grateful that someone took the time to locate my phone and ship it back to me.
-Melissa M.
A passenger of United Airlines - 8/13/2018

This team is doing fantastic work. They shipped my wallet back...Unbelievable
-Kunal G.
A passenger of American Airlines - 8/13/2018

Thanks for finding my brand new glasses. I looked everywhere. Thanks Dollar for the extra service.
-Chris S.
A customer of Dollar Car Rental Seattle - WA - 8/13/2018

Very responsive, Doretta did a great job getting back to me with the lost backpack. Much appreciation!
-Marc G.
A passenger of Charlotte Douglas International Airport - 8/13/2018

Easy non-stressful process. Thanks.
-Wanda R.
A guest of Embassy Suites Raleigh Durham Research Triangle Cary - 8/12/2018

United Airlines did an amazing job. Thanks for the swift action on locating my mini iPad. I�m very thankful for all you did.
-Dorothy D.
A passenger of United Airlines - 8/11/2018

Great job! Thank you.
-David W.
A passenger of United Airlines - 8/11/2018

I received lost item.
-YACHIYO K.
A guest of Sheraton Princess Kaiulani Hotel - 8/10/2018

I really appreciate the quick response. But most importantly finding my laptop. What relief!!! thank you!
-Evan M.
A passenger of American Airlines - 8/10/2018

My daughter lost her blankie and realized it on our way home. The security guard at the lodge even sent a picture to properly identify the blankie. Not to mention all the updates received via email and text while they looked for it. All in all, great customer service! They have made my 9 year old love Great Wolf even more!
-Chrissy L.
A guest of Great Wolf Lodge Pocono Mountains PA - 8/10/2018

I want to take a moment to thank you for all you did to return my Nook e-reader to me. It arrived today. Again a BIG THANK YOU
-Terry L.
A passenger of Allegiant Travel - 8/10/2018

Debbie in the office was Fantastic and deserves a Raise!!!! Thank you again!!
-Darcy F.
A guest of Six Flags Great America - 8/10/2018

Items returned, thank you!!!! OMG, I thought my glasses were gone forever! I spent $500 on those and was not looking forward to buying new ones. You all are awesome!
-Nancy S.
A passenger of Carnival Cruise Line - 8/9/2018

Thank you so much! My son’s iPad was found the day after he lost it. I can’t thank enough the AA gate agents and flight attendants for going out of their way in trying to find our item. They all were so nice and supportive! Thank you
-Lisa T.
A passenger of American Airlines - 8/9/2018

Fantastic service.Thanks.
-Max
A guest of Treasure Island - 8/9/2018

I would like to offer my thanks and gratitude to Isabel and the security guard named Howard who helped find my pendent. Isabel was so helpful and deserves to be recognized for her help. Thank you so much.
-Molly G.
A guest of Rio All Suite Hotel and Casino - 8/8/2018

Thank you very much for your effort finding and sending my bag back. Thank you!
-Feng J.
A passenger of United Airlines - 8/8/2018

Thanks so much for all your help in finding my wallet!
-Farooq K.
A passenger of American Airlines - 8/8/2018

Fantastic and quick response time! This is why I always fly AA and am an Exec Plat member! Thanks so much for the help and finding our lost IPad, we were traveling back from 2 1/2 weeks in Europe and we’re super tired so glad you were looking after us.
-Lora P.
A passenger of American Airlines - 8/8/2018

Anika was very helpful and courtious. Thanks!!!
-Javier V.
A passenger of Travelers Aid DFW - 8/8/2018

Thank you for finding my camera. I had been very ill this past year and flying to Kxxxxx for my grandson's birthday. When I left the camera and all the pictures I had taken I was upset but your company was wonderful. Thank you.SincerelySusan L.
-Susan L.
A passenger of Air Canada - 8/8/2018

Thank you for your prompt findings report and shipping out quickly at a reasonable price.
-Carol Ann B.
A guest of Hilton Waikoloa Village - 8/7/2018

First of all thanks.
-Daniel O.
A passenger of United Airlines - 8/7/2018

Thank you for finding my IPad. I appreciate the promptness of your actions.
-Betty D.
A passenger of American Airlines - 8/7/2018

I appreciate your help with finding my cellphone and getting it back to me. I'm looking forward to its arrival, but am beyond thankful for your service. Thank you for everything!!!
-Rebecca B.
A passenger of American Airlines - 8/6/2018

Thank you all so, so much for finding my item! I was starting to lose hope! Last night,I had a dream it was found, and I today, it is so! Again, many thanks!
-Kelly
A passenger of American Airlines - 8/6/2018

Fast and efficient service. In less than 24 hrs after submitting information I received confirmation that my item was found. In 2 more days I received it.
- Sharon C.
A passenger of Allegiant Travel - 8/6/2018

I contacted Lost and Found this morning and a few minutes later I got an email indicating that my lost item was found. I am very impressed with the efficiency of the service and how quick the item was found. Thank you very much.
- Andrew S.
A passenger of American Airlines - 8/6/2018

You are wonderful! The whole process from my blunder was made easy as I could have this happen. THANKS
- Kate B.
A passenger of Dollar Car Rental Seattle - WA - 8/6/2018

This service is amazing. I'm not surprised due to being affiliated with the Four Seasons.
- Theresa H.
A guest of Four Seasons Resort - Oahu - 8/4/2018

I was so thankful to Irma for finding my iPad and turning it into lost and found. Larry helped identify that he had my iPad which put my mind to rest. I am so grateful for your honest staff! We have been coming to Tropicana for years and we will continue for years to come!
- Joyce G.
A guest of Tropicana Laughlin Hotel Casino - 8/4/2018

Thank you so much for finding and returning my phone.
- Frank F.
A passenger of American Airlines - 8/4/2018

I appreciate the rapid location and forwarding of my lost electronics device by United Airlines.
- Robert R.
A passenger of United Airlines - 8/4/2018

Thank you, Thank you !! I found my sunglasses, so now I have everything.
- Richard G.
A guest of Paris Las Vegas - 8/3/2018

The whole process was seemless and worked great.
- Daniel D.
A passenger of United Airlines - 8/3/2018

Thank you very much for efficiently and swiftly locating my item. I appreciate it.
- Joanne G.
A passenger of United Airlines - 8/3/2018

The folks at lost and found could not have been more lovely! Prompt, followed through exactly as they said they would. I am very grateful.
- Anna S.
A guest of Travelers Aid DFW - 8/3/2018

Thank you for returning my bathing suit!
- Linda M.
A guest of Venetian Palazzo Resort and Sands Expo - 8/2/2018

Thank you, Thank you, Thank you, I received my lost items today and I never thought that would happen, so Thank you again!
- Pam T.
A guest of Princess Cruise Lines Ltd - 8/2/2018

My daughter's MacBook was found within 24 hours since I reported it. It is amazing. I appreciate your great effort. Thank you.
- Jun Z.
A passenger of American Airlines - 8/2/2018

Excellent service with direct phone contact. Thanks so much for you help!
- Daniel J.
A passenger of United Airlines - 8/1/2018

An outstanding tool! Thank you
- Richard W.
A guest of Hilton Grand Vacations Club The Elara - 8/1/2018

Michael was so responsive and helpful--thank you!
- Tammy W.
A guest of Four Seasons Resort the Biltmore Santa Barbara - 8/1/2018

Wow!! Thank you so much to the Cedar Point Staff for finding my phone and getting in the mail!!! I am sure this is standard procedure and happens a lot, but please understand how grateful we are for all your assistance. Great Job Cedar Point and Thank you so much.
- Lynnsey H.
A guest of Cedar Point - 8/1/2018

Very much appreciated!! Thank you guys
- Syd G.
A guest of Travelers Aid DFW - 7/31/2018

Thank you so much!!!
- Stacey D.
A guest of Excalibur Hotel and Casino - 7/31/2018

I appreciate your customer service. Your initial response and follow up have been very helpful. I feel confident about your process. Thank you.
- Jane S.
A guest of Red Rock Resort Casino Spa - 7/31/2018

Thanks for the excellent service. The response was very quick.
- Annie B.
A passenger of American Airlines - 7/30/2018

I am very impressed with level of service by lost and found department. In addition to prompt emails/texts, we were personally called regarding our son's lost iPhone. I appreciate employees taking time for this level of personal service. Thank you for caring!
- Amy D.
A guest of Dollywood - 7/30/2018

Amazingly fast and efficient service!!
- Don W.
A passenger of American Airlines - 7/30/2018

Thank you so very much for your help I really appreciate getting my things back you are excellent
- Ollie S.
A passenger of United Airlines - 7/29/2018

You folks are the greatest!!! We reported the lost wallet at about 9 am and we had a found email by 5 pm. We got the wallet back in 2 days and everything was in it. We are so happy.
- Bradley P.
A guest of Valleyfair - 7/27/2018

Thank you very much, I received in the mail today in perfect condition. I really appreciate you finding it and returning so quickly.
- Mark S.
A guest of Lake Junaluska Conference Center - 7/27/2018

Thank you for your prompt attention to my situation.
- Eric S.
A passenger of American Airlines - 7/27/2018

thank you for the return of my cell phone, drivers license and debit and credit cards. The photos are irreplaceable- the rest would have been inconvenient.Thanks you so much
- Beth N.
A guest of Fiesta Henderson Hotel and Casino - 7/27/2018

Thank you for taking the time to find my sons phone! A very valuable lessen learned! Thanks for making the tears stop falling! SINCERELY a mother of a teenage boy! Lol
- Deena R.
A guest of Cedar Point - 7/27/2018

Excellent work! Thank you.
- Chris W.
A guest of Hilton Santa Barbara Beachfront Resort - 7/27/2018

Thank you very much from bottom of my heart. I really appreciate your efforts in finding my cell phone and shipping it to me . I feel humble and thanks again.
- Atiya M.
A passenger of United Airlines - 7/27/2018

I was very pleased with the service I received regarding the iPad that I left on a plane. When I talk to the baggage people in St. Louis they gave me a very specific directions that worked very well. I received my iPad today and I thank everyone for their part in this great service.
- Becky L.
A passenger of American Airlines - 7/26/2018

Wow, what great service and so easy to fill out. I was amazed at the attention that was given in the matter. It's frustrating losing an item and you made things easier. It was so quick with peace of mind with it. Thanks!
- Joyce Y.
A passenger of American Airlines - 7/26/2018

What a fantastic service!!! I couldn't imagine that you guys would return everything!!! I would like to thank you guys and the staff and specially God !!! I ask God to bless you all! Thank you very much!!! Have a wonderful day!
- Vanessa V.
A passenger of United Airlines - 7/26/2018

I cannot express how much this was so appreciated! Our family pics mean so much!
- Jessica M.
A passenger of Princess Cruise Lines Ltd - 7/26/2018

Thanks so much, this made my day!!
- Richard T.
A passenger of American Airlines - 7/26/2018

I did not expect such a quick response - I was pleasantly surprised! The website is easy to use. Very happy with the service.
- Sophie K.
A passenger of United Airlines - 7/26/2018

So grateful for this efficient and effective service. I realized I left my laptop on the plane on my way back from the airport on a Monday afternoon. I was a little apprehensive about filling out a form online instead of speaking with someone, but it's now Wednesday afternoon and I have it back! Thank you thank you thank you!!
- Victoria H.
A passenger of American Airlines - 7/25/2018

Thank you for your prompt courteous service. My eye glasses were received in perfect condition.
- Velma A.
A guest of Six Flags Great America - 7/25/2018

Wanted to say thank you for your prompt reply and service on my forgetfulness. Our family vacation was made memorable by staying at your 5 star home!! Thank You!
- Bob B.
A guest of Embassy Suites Loveland - 7/25/2018

I think that this is an great service, and I thought that Donna was amazing. She was very pleasant and helpful to me during this ordeal. She deserves a raise.
- Macina T.
A passenger of United Airlines - 7/25/2018

It is so nice to stay in a hotel that will return items left in your room.
- C. J.
A guest of Westgate Resort and Casino - 7/25/2018

Received our box today. Thank you for sending it to us. Sincerely,
- Wanda G.
A guest of Hilton Orlando Lake Buena Vista - 7/25/2018

I am very impressed with the quality of service I have received from American Airlines. The fast response has blown me away! my lost item was found and is on its way. Thank you so much for a great job.
- Romelia S.
A passenger of American Airlines - 7/25/2018

I was really upset that I left my phone on the plane last night, I was sure that It was gone. Really happy with how quickly they found and informed me my phone had been found. Very happy customer.
- Tyler S.
A passenger of United Airlines - 7/25/2018

Thanks for my phone I got it already
- Faasalafa B.
A passenger of United Airlines - 7/24/2018

Outstanding, timely response
- Donna E.
A passenger of American Airlines - 7/23/2018

Glenda of Security was so instrumental in retrieving our electric toothbrush from our room. She double checked to see if the room had been cleaned yet and discovered it had not been. So she quickly sent staff to look for the toothbrush and it was found. Please commend her performance as an outstanding member of the Beverly Hilton team of employees. Thank You
- Marte T.
A guest of Hilton Beverly Hills - 7/23/2018

We lost two special items in our room during our stay and the service from Great Wolf Lodge with regards to getting those items back was exceptional. Thank you! Our kids are thrilled to have their lost items back!
- Diana M.
A guest of Great Wolf Lodge Southern California - 7/23/2018

Thank you so much for tracking down my laptop and sending it back to me! Fantastic customer service. And the process was very straight forward with the ultimate results achieved! Kudos galore to the entire AA team who helped one way or another along the way!!
- Richard C.
A passenger of American Airlines - 7/23/2018

did not believe it possible to retrieve my phone which i left at the charging station---how you tracked me down and returned it is a miracle--thank you modern technology and american airlines
- Sam F.
A passenger of American Airlines - 7/23/2018

Melissa from Buffalo Bill Security did a FANTASTIC job! Thank You!!!
- Gail S.
A guest of Buffalo Bills - 7/22/2018

Thank you so much for finding and returning my passport!
- Wayne S.
A passenger of American Airlines - 7/22/2018

Thank you so much for finding this bag. Clearly, it does not have monetary value. But it is really important to my daughter and has plenty of sentimentality. And please thanks whomever was a part of the search and rescue.
- Matthew B.
A passenger of American Airlines - 7/21/2018

Thank You so much for retrieving my lost item. I'm sure this department is use to excessive panic
- Sam L.
A passenger of United Airlines - 7/21/2018

Great customer service. Kept me updated on the search for my phone. Very appreciative.
- Jeffrey H.
A passenger of United Airlines - 7/20/2018

THANK YOU SO MUCH!! I really appreciate your proactiveness in reaching out and getting my belongings back. I didn't think I would see my jacket again. :)
- Brad G.
A passenger of American Airlines - 7/20/2018

Great staff! Silas and John were awesome about finding the items I left in my room! Great Resort!!
- Douglas F.
A guest of High Peaks Resort - 7/20/2018

So happy and amazed AA found my phone and is being returned as I type. Thanks AA
- David B.
A passenger of American Airlines - 7/19/2018

You guys were great! Fast and responsive! Thank you, the item lost was very important to me.
- Korey S.
A guest of Green Valley Ranch Resort and Casino - 7/19/2018

Each person that I spoke with during this process was so very helpful. They were more than willing to help
- Kimberly C.
A passenger of American Airlines - 7/19/2018

Joel C. was super attentive, helpful and professional in helping coordinate the delivery of the items I left in the room. I am very appreciative of his work and the rest of the staff. THANK YOU!!
- Joel S.
A guest of Caesars Palace - 7/18/2018

I am so thankful for United and Chargerback partnering successfully to find my forgotten item. I thought for certain my device was gone forever, but before my flight home, I received news that it was safely found and ready to be reunited with me! Thank you!
- Caitlin E.
A passenger of United Airlines - 7/18/2018

Revived my camera today in great Cheap thank you
- Carey F.
A guest of Country Inn & Suites by Carlson - 7/18/2018

THANK YOU FOR HELPING TO RETURN MY iPAD BACK TO ME SAFE AND SOUND!!!
- Helen P.
A passenger of American Airlines - 7/18/2018

Thank you for finding my wallet. I had a nice stay
- Michael B.
A guest of SLS Las Vegas W Las Vegas - 7/17/2018

Thank you, so much for finding and then sending these items. I did report other items I thought I left in the room in a drawer, but have since found them. So this is everything!!! :D Thanks, again!!!
- MaryAlice F.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 7/17/2018

Thank you so much for finding my kindle and notifying me. I looked for it this am ad just as I realized I left it on the plane I received an email notifying it had been found and how to go about getting it back. Thank you again for going above and beyond.
- Lisa S.
A passenger of American Airlines - 7/17/2018

Thank you for a quick and efficient process!
- Tiffany H.
A guest of Circus Circus Reno - 7/17/2018

I really appreciate the responsiveness and care provided to return my product.
- Aaron S.
A guest of The Grand Hotel at the Grand Canyon - 7/17/2018

Zetty was extremely kind and very responsive to helping me find my son's vintage camera.
- Garo M.
A passenger of American Airlines - 7/17/2018

Thank you for your assistance finding the Nook I left on the plane on Saturday from Paris to DFW. The trip had been so long and I failed to recheck everywhere. Thanks for being proactive in this rescue!
- Suzanne C.
A passenger of American Airlines - 7/17/2018

Sooooo happy with your lost and found Dept. Diane was great!!!! Thx so much!!!!
- Liza W.
A traveler of Lee County Port Authority - 7/16/2018

I have received my jacket back and I am thrilled. Kudos to New York New York staff for their honesty and their effort in making this happen so quickly and efficiently. What a great experience chargerback.com was for me. Thanks again!
- Monica H.
A guest of New York New York - 7/16/2018

thank you so much Hilton Waikoloa village security for taking the time to find my phone, please let them know how happy it made me! I'm a Delta flight attendant we are so lucky to get layovers in one of the most beautiful places in the world. I also know that some of people who live on the big island are the most amazing, nice
- Stephanie M.
A guest of Hilton Waikoloa Village - 7/16/2018

Thank you so much for finding my item. You are awesome and have truly took a load of worry off my mind. You are the best. Again thank you.
- Christine F.
A guest of Travelers Aid DFW - 7/16/2018

Hashi was so helpful and patient and took the time to really help me recover my bag lost!!! I am very thankful.
- Maria P.
A guest of Travelers Aid DFW - 7/16/2018

Vielen Dank!
- Harm B.
A passenger of United Airlines - 7/16/2018

An extremely heartfelt thanks for this! Words cannot express. I was not left wondering long. Thank you thank you thank you!!
- Jennifer Z.
A passenger of Air Canada - 7/13/2018

I appreciate you and American Airlines for locating my Kindle in such a timely
- Yvonne S.
A passenger of American Airlines - 7/13/2018

Ms. Nora was very helpful in getting my lost item back to me in less than 24 hours. I appreciate her help and assistance. The DFW travellers aid service is well appreciated in reacquainting me with my lost item at tsa check point.
- Kemi O.
A guest of Travelers Aid DFW - 7/13/2018

Thank you so much to Officer Sean and your team. I received my camera lens today. You are all wonderful!!
- Marisa F.
A guest of Double Tree Bahia Mar - 7/13/2018

I can't begin to be so happy to let you know how thankful for your prompt replies and responses.
- Christina F.
A passenger of American Airlines - 7/13/2018

your staff was awsome
- Kevin M.
A guest of Kings Island - 7/13/2018

The outstanding service I received from Katherine was beyond anything I could have expected. She went out of her way to help me locate my lost glasses, and was so efficient that the glasses arrived at my home in New York even before I returned from Colorado! Katherine was a pleasure to work with, and I thank her immensely.
- Susan T.
A guest of Vail Mountain Ski Resort - 7/13/2018

Thank you so much for taking the time to locate my iPad. I did not think I would see it again. Your service was quick, thorough and efficient.
- Jean B.
A passenger of United Airlines - 7/12/2018

We received our lost item today. Thank you so very much for such kind, efficient service and even faster shipping!
- Karli D.
A guest of Whistler Blackcomb - 7/12/2018

Thank you so very much for finding and returning my lost item. I would have been truly heartbroken if had lost it. Thank you answering my request and keeping me in the loop. Thank you again
- Daynell M.
A passenger of American Airlines - 7/12/2018

Simple process, good web pages that function, are clear and look good.
- Eric O.
A passenger of United Airlines - 7/11/2018

Thank you so much for locating my lost I Pad! I am impressed with your system given the volume of lost items you must deal with. Thank you!
- Charles C.
A passenger of American Airlines - 7/11/2018

I received my laptop in perfect conditions. I am very pleased with your prompt service. Have a blessed day.Thank you so much for your assistance!!!
- Jose M.
A guest of Cosmopolitan Las Vegas - 7/10/2018

So appreciative that you guys didn't give up! Thanks!!!!!
- Scott B.
A passenger of American Airlines - 7/10/2018

Excellent service and help to find my lost GoPro, very satisfied with United
- Vincent E.
A passenger of United Airlines - 7/10/2018

Thank you for the quick return of my left-behind items! All arrived in great shape.
- Lisa L.
A guest of Cheyenne Mountain Resort - 7/9/2018

Great job you found my phone. Thank you for the quick shipment !
- Hans J.
A passenger of Air Canada - 7/9/2018

I had an excellent experience retrieving a lost item from United Airlines. The staff was very helpful at the Tampa Airport, and the process using chargerback was very helpful. I recovered an item that I thought was lost within 5 days. I am thoroughly pleased with the experience. Thank you!
- Isidro F.
A passenger of United Airlines - 7/8/2018

Thank you so much for the wonderful lost-and-found services. You made the end of my trip stress-free.
- Stephanie B.
A passenger of American Airlines - 7/8/2018

I want to thank you and express my gratitude for returning my son's phone. We are extremely appreciative of the service you provide to the public. It's the small things that speak volumes!!!
- Cristina O.
A passenger of United Airlines - 7/7/2018

Thank you very much for finding my lost item. I have been looking all over for it and am happy you have a safe way to return it to me.
- Pat I.
A passenger of American Airlines - 7/7/2018

Thank you for your prompt service. I really appreciate getting my coat back.
- Mary K.
A passenger of United Airlines - 7/7/2018

Thank you very much for finding and sending back the baseball glove. I have 1 very relieved little boy!!!
- Deana S.
A passenger of American Airlines - 7/6/2018

Kathy, who assisted me was outstanding and should be formally recognized for her superior customer service and demeanor.
- Martin S.
A passenger of United Airlines - 7/5/2018

Thank you for your help. I appreciate your timely attention and prompt service.
- Peter L.
A passenger of Air Canada - 6/5/2018

Great service. Forgot the dress on Tuesday and it was found and shipped by Wednesday.
- Aine O.
A guest of Planet Hollywood Las Vegas - 7/5/2018

I'm really happy to received my Lost and found iPhone. I appreciate. Thank you again .
- Ken L.
A guest of Princess Cruise Lines Ltd - 7/4/2018

Awesome and efficient service
- Enrique S.
A guest of Buena Vista Palace - 7/4/2018

Thank you for finding my hearing aid wires. Great job.
- Harry K.
A guest of Royal Caribbean International - 7/3/2018

Thank you very much for your prompt response! I'm so thrilled about being able to have my nook back and so grateful for your finding it, keeping it safe, and sending it to me!!
- Miho P.
A passenger of American Airlines - 7/3/2018

My sincerest gratitude to the staff at GWL Williamsburg for finding my ring and turning it in. It is not often that we find such character theses days and to the person or persons involved I'm grateful for your honesty and kindness you've shown to this stranger. God bless you and thank you.
- Steve M.
A guest of Great Wolf Lodge Williamsburg VA - 7/3/2018

Thanks! For finding my item and returning it with professionalism and courtesy. Joel C. was awesome! Thanks to the room cleaning staff who found my item.
- Michael K.
A guest of Caesars Palace - 7/2/2018

I experienced very quick, responsive and cordial service. Sherry was my last contact.
- Crhis W.
A guest of Travelers Aid DFW - 7/2/2018

Great Customer service. Thanks for all your efforts
- James M.
A passenger of American Airlines - 7/2/2018

Very impressive customer service! Thank you United! You made my day :)
- Kimberly T.
A passenger of United Airlines - 7/2/2018

The lady in housekeeping, was amazing. She quickly located my item
- Lisa M.
A guest of MGM Grand - 7/2/2018

Thank you so much for getting this item back to me so quickly. I knew I had missed placed it somewhere but never considered that I may have left it on the plane.
- Dawn W.
A passenger of United Airlines - 7/2/2018

That's awesome you found my tablet! I'm very grateful! Who said honesty no longer exists in large corporations today!? Your company handled this well and you definitely have honest employees!! It's been a pleasure doing business with you! I look forward to my next flight with United Airlines. God bless you!
- Terrie H.
A passenger of United Airlines - 6/30/2018

A very efficient service
- Geoff C.
A passenger of American Airlines - 6/29/2018

Thank you for returning my glasses. This was an easy and quick way to return my lost glasses. I am very happy with the process and would recommend this to others who have lost or misplaced items. Great service!!
- Debra C.
A guest of Harrahs Resort Atlantic City - 6/29/2018

I am more than impressed with the quick response of the lost/found department at Tahiti Village. 1. I was impressed with the fact that my items were found. 2. Impressed with the immediate response of the department.3. The dedication of service to the partrons of Tahiti Village by the staff! I'm certain it could not be matched at any other location.
- Susan B.
A guest of Tahiti Village - 6/28/2018

Thank you so much for finding my device so expediently! I couldn't believe that I've gotten it back so quickly and in the same condition.
- Terry M.
A passenger of American Airlines - 6/28/2018

Thank you very much for a fine closed-loop system designed with the customer in mind. At every step of the way there was feedback and clear instructions. I just wish that there was an easier interface with Princess website. It took many phone calls, chats and emails to find this lost and found system. My camera arrived today and all the pictures are reminding me of how much fun I had on this cruise. Thank you chargerback and thank you Princess.
- Clysta M.
A guest of Princess Cruise Lines Ltd - 6/28/2018

Your service has been fantastic. We are delighted to be getting our property back.
- Randall K.
A passenger of United Airlines - 6/28/2018

Amazingly, this was really well run. Efficient.Thank you!
- Marcus E.
A passenger of United Airlines - 6/28/2018

Thank you so much for returning my drivers license. I can't thank you enough. it Was a miracle that it was found, turned in, and returned to me. Thank you again!!
- Kristi L.
A guest of Six Flags Fiesta Texas - 6/27/2018

2nd time I have lost things at airports. You do a great job. Thank you
- Susie C.
A passenger of United Airlines - 6/27/2018

Six Flags employees and services are excellent. Thank you! And Crystal exceeds expectations in service!
- Karin B.
A guest of Six Flags Over Texas - 6/27/2018

When I lost my phone on the joker I was devastated. I was traveling alone with my two kids and it had all my hotel reservations and our whole itenery on it. I didn't have a map or any way to access the internet. I thought there was no way I was getting my phone back and was completely shocked when I got an email saying it was found. Thank you so much!!!
- Erin G.
A guest of Six Flags Discovery Kingdom - 6/27/2018

Thank you for finding and returning my wallet to me! Such an easy to use lost and found system! I really appreciate it!
- Jennifer S.
A passenger of American Airlines - 6/26/2018

Thank you so much. I appreciate the fast process.
- Soonohk S.
A passenger of American Airlines - 6/26/2018

Best customer service experience I have had in my whole life. Isabel helped find my lost item in a matter of minutes and made the process of return it to me as pleasent as it can be. You guys rock!! Thank you very much
- Rogerio N.
A guest of Rio All Suite Hotel and Casino - 6/26/2018

Great service
- Margarita S.
A guest of Best Western Premier Grand Canyon Squire Inn - 6/25/2018

I never thought I would get my very small item returned, but you found it and shipped it back within 2 days of leaving it on the plane. I almost always fly with United and this is one of the many reasons why!
- Lauryn R.
A passenger of United Airlines - 6/25/2018

Absolutely thrilled that you located my kindle Top marks for your lost and found service Thank you
- Eleanor M.
A passenger of United Airlines - 6/23/2018

Fantastic service!! I love this! Simple and safe!!
- Christa W.
A guest of Holiday Inn Club Vacations Ozark Mountain Resort - 6/23/2018

Great job in recovering my computer!
- Albert H.
A passenger of United Airlines - 6/22/2018

This was the most efficient lost and found return process that I have ever experienced. I like the automated process, more places should use this service. Not only am I happy to get my lost item returned, but also the ease in which I was able to do so.
- Beth L.
A guest of Paris Las Vegas - 6/22/2018

Great service! So easy to enter the lost and found report, and I got my sunglasses back in less than a week! Amazing! Not sure if this is a new service or not, or if all theme parks have this, it is awesome though!
- Elissa Y.
A guest of Kings Dominion - 6/22/2018

Thank you SOOO Much. I can't believe I am actually getting this phone back.
- Jim T.
A passenger of American Airlines - 6/22/2018

Thanks for the great job guys. You avoid me a lot of time and paper work! Thanks again!
- Eric R.
A passenger of Air Canada - 6/22/2018

I found this service to be outstanding. I lost my tablet on a UA flight and within a day of losing it I received notification it was found. It was very easy to fill out the original form and to set up payment to send the tablet back to me. I am ecstatic that my tablet was found and returned. THANKS!!
- Mark M.
A passenger of United Airlines - 6/22/2018

I know people must leave a lot of stuff on your planes. Your rapid response was impressive thank you
- Janet G.
A passenger of American Airlines - 6/21/2018

Thank you ! I never thought I would have my favorite sunglasses again. I had eye surgery and these are the best glasses I could find. The service in returning them was great !
- Bernadette F.
A guest of Harrahs Cherokee Resort - 6/21/2018

While swimming my ring came off my finger. The life guards helped look for it initially and we could not find it. I was thinking it was lost forever. I thank the Venetian for finding and returning it so quickly. Sincerely,
- Jamie G.
A guest of Venetian Palazzo Resort and Sands Expo - 6/20/2018

I appreciate the help that AA gave me in locating and returning my lost item. Frankly, I was expecting just not to see it again, so this process has pleasantly surprised me.
- William G.
A passenger of American Airlines - 6/20/2018

Thank you for taking the time to help locate this item for us.
- Stuart W.
A guest of Bellagio - 6/19/2018

Thank You for shipping me the left items Greatly appreciated
- Jennifer S.
A guest of Hilton Grand Vacations Parc Soleil - 6/18/2018

I am overwhelmed by the excellent service I got. I didn't realize that I had left my tablet on the flight to Chicago until I was on the flight to CHO. And by the time I was trying to figure out what I could do I got your email saying that you would ship my tablet to me. It got here as promised. Thank you thank you thank you. The best customer service I've ever had in all the years I've been traveling.
- Fran H.
A passenger of United Airlines - 6/18/2018

I just received my lost earring..THANK YOU SO VERY MUCH FOR YOUR CONCERN AND RETURNING IT TO ME!!
- Sylvia M.
A guest of Royal Caribbean International - 6/18/2018

Thank you! Amazing that I will be able to get my "stuff" back. I appreciate it.
- Joe C.
A passenger of American Airlines - 6/18/2018

Person I spoke with at the resort was so sweet kind and helpful and was very exxited to call and tell me she found my bag!! She is a lifesaver!! Thank you!!
- Tony G.
A guest of Holiday Inn Club Vacations Oak n' Spruce Resort - 6/18/2018

Super impressed with the quick turn around and communication during this entire process. Feel safe and satisfied that everything is being handled at the highest level of efficiency. Thank you
- Christopher B.
A guest of Hard Rock Hotel and Casino - 6/17/2018

Thanks so much for take by the time to track me down to get my notebook back to me that I needed so badly. The lady who helped me was so incredibly thoughtful and nice. I wish I had gotten her name she was so ncredible, thank you!!!
- Thomas H.
A passenger of American Airlines - 6/16/2018

My wife's kindle arrived in good shape and she is really enjoying it. I thought that it was lost but United found it and got it back to us in a timely fashion. Thank you for doing such a good job.
- Frank D.
A passenger of United Airlines - 6/16/2018

Thank you. I received my package on Wednesday, June 13, 2018. I appreciate it.
- Arlene B.
A guest of Wynn Las Vegas - 6/16/2018

Fast, east, efficient!
- Melanie G.
A guest of Embassy Suites by Hilton DFW North - 6/16/2018

Travis was very kind and helpful. I got my item back. No problems. Thank you
- Kurt T.
A guest of Royal Lahaina Resort - 6/15/2018

Laura with lost and found was very helpful in tracking my lost item and keeping me informed right away as soon as it was found. Thank you very much. Y'all have a great process in place, have honest and friendly staff and great food too. We enjoyed our stay very much at Beau Rivage.
- Aura B.
A guest of Beau Rivage Resort and Casino - 6/15/2018

Thank you so much. You guys are the best airline with the best customer service. We appreciate your help so much.
- Gilbert E.
A passenger of American Airlines - 6/15/2018

Thank u for finding my glasses!! They came today, and from the time I called to receiving them. It has been a very positive experience!! I appreciate everything from the kind voice on the phone!! Thank u again!!
- Alyson S.
A guest of Travelers Aid DFW - 6/15/2018

Jaime in security went above and beyond by going to the room himself to find the items I left behind. He was courteous and friendly. He called back when he said he would. I am highly impressed with the customer service received. Please thank Jaime on my behalf. His time and attention were greatly appreciated!
- Ann R.
A guest of Fairmont Miramar Hotel and Bungalows - 6/15/2018

Thank you so much for finding and returning my tablet PC. I had given up all hope of it being found.
- Bob M.
A passenger of American Airlines - 6/13/2018

This is our first time for losing something on an airline. And we are so thankful for the way that United Airlines handled the search and finding and return of the article that we lost. We are even more impressed with UA - our airline of choice! THANK YOU FOR YOUR FAITHFUL SERVICE!!
- Alvin C.
A passenger of United Airlines - 6/13/2018

I am delighted! very good service, and the lost item was really found!
- Arnaldo C.
A passenger of United Airlines - 6/13/2018

Great service. Thank you
- Anita A.
A passenger of United Airlines - 6/13/2018

I would like to thank all concerned for the effort to return my gold earring.
- Sylvia M.
A passenger of Royal Caribbean International - 6/13/2018

Excellent service!
- Regina D.
A passenger of American Airlines - 6/13/2018

Appreciate that six flags took the time to look for my sons phone and found it. Sent back in a timely manner
- Leticia M.
A guest of Six Flags Great America - 6/13/2018

I was so so disappointed that i left the iPad behind I remembered it as we loaded the next plane to Harrisburg from Philadelphia i immediately told the hostess who very soon he led and got back to me. Waiting 3 days was hard When i got the call from a delightful woman , Dana , i was thrilled ! Thrilled to get it ha k and thrilled for the honest soul who did the right thing. My conversation with Dana was such fun. Great gal. Thank you!
- Debra K.
A passenger of American Airlines - 6/13/2018

So very grateful and thank you for the efficient and warm care!
- Dianne D.
A passenger of American Airlines - 6/13/2018

Thank you for your service!
- Veronica B.
A guest of Sesame Place - 6/12/2018

good job with Michigan adventure found my phone
- Zachary H.
A guest of Michigans Adventure - 6/12/2018

I must say thank you for sending back my phone with very confident and certain manner. I really appreciated Johne's (lost and found)help!!! He was very pleasant and has professional manner.
- Miyuki M.
A guest of The Signature at MGM Grand - 6/12/2018

I appreciate your efforts in finding my Kindle. I am very happy to have it returned. Thank you!!!
- Cherry R.
A passenger of American Airlines - 6/12/2018

I am so thankful that you found my item and the process for shipping it back to me was incredibly easy. Thank you!!
- Jennifer F.
A passenger of American Airlines - 6/12/2018

Thank you for your service!
- Ilia B.
A passenger of American Airlines - 6/11/2018

Thanks for the great detective work!
- Hyoun P.
A guest of Venetian Palazzo Resort and Sands Expo - 6/11/2018

I already lost hope that I was ever getting my phone back and then the email arrived. Thank you all so much for following through and finding my phone! I had videos of my only son in there that I was devastated would be gone forever because they were too big to get uploaded to the cloud. Much appreciation from the bottom of my heart!
- Janica A.
A passenger of United Airlines - 6/11/2018

Was quite surprised at the ease of use
- Jessica R.
A passenger of United Airlines - 6/11/2018

Thank you very much. Your service and support has been wonderful and so greatly appreciated.
- Bonnie G.
A passenger of American Airlines - 6/9/2018

Thanks so much for finding and returning my iPad. I really enjoyed our ride in the Boeing 777.
- Dean D.
A passenger of United Airlines - 6/11/2018

Thank you very much for sending my husbands clothes Very much appreciated
- Bobbie P.
A guest of Staybridge Suites Anaheim - 6/8/2018

I am Beyond excited about my lost item being found!!! Thanks for saving me!
- Peg C.
A passenger of American Airlines - 6/11/2018

Wow! I did not think I would see it again. I am impressed with your tenacious efforts to find my kindle. Your efforts in recovering my kindle go to show I made the right choice for being a faithful united customer.
- Kevin C.
A passenger of United Airlines - 6/11/2018

Thank you for everyone who helped in finding our missing items. Everyone at the hotel was extremely helpful during our stay and afterwards. We will diffinitely recommend your facility to our friends. Thank you for all your help
- Janet E.
A guest of Carolinian Beach Resort - 6/11/2018

Thank you very much!!! My breathing apparatus is back. I'm sleeping well again. Well done! I really appreciate your excellent service in getting my breathing apparatus back to me. Sincerely,
- Chris J.
A passenger of American Airlines - 6/11/2018

EVERYONE IS AWSOME AND VERY COURTEOUS
- Norbert B.
A passenger of Celebrity Cruises - 6/8/2018

Thank you for your prompt action on my lost Samsung. The device arrived in perfect condition, very well wrapped, and in a timely manner.
- Deborah L.
A passenger of American Airlines - 6/8/2018

Very satisfied with Khalid when I called your offices to follow up, he was very helpful and patient. Thank you.
- Louis J.
A passenger of Air Canada - 6/7/2018

excellent
- Ronald N.
A passenger of Royal Caribbean International - 6/7/2018

Excellent service
- Nancy S.
A guest of Sheraton Cavalier Saskatoon - 6/7/2018

Excellent service. Thanks so much!
- Mary C.
A passenger of Air Canada - 6/7/2018

I got my leather jacket back! I'm happy. :)
- William L.
A passenger of American Airlines - 6/7/2018

Thank you thank you thank you for returning my laptop! I am forever in your debt
- Rodney G.
A passenger of American Airlines - 6/6/2018

Thank you very much for your assistance. It us much appreciated!
- Todd A.
A passenger of American Airlines - 6/6/2018

thank you very much !!
- Marcela M.
A passenger of American Airlines - 6/6/2018

Absolutely outstanding service. Definitely improved my opinion of United Airlines. Thank you.
- Peter B.
A passenger of United Airlines - 6/5/2018

Appreciate very much your great service.
- Raafat Z.
A guest of Hilton Orlando Lake Buena Vista - 6/5/2018

That was very quick and responsive. I really appreciate your help in finding my Kindle.
- Doug S.
A passenger of American Airlines - 6/5/2018

Very efficient and staff was friendly and helpful. All staff at the Hilton village were nice and always willing to help.
- Marilyn L.
A guest of Hilton Hawaiian Village - 6/5/2018

Excellent prompt service at locating my lost computer and informing me when it was found and shipped. Much appreciated
- Sunil M.
A passenger of Air Canada - 6/5/2018

THANK YOU!!!...Service above and beyond.
- Donna B.
A passenger of American Airlines - 6/5/2018

Thank you so much for your prompt action on this.
- Bernie W.
A guest of Cedar Point - 6/5/2018

Thank you thank you thank you! I'm so impressed with the ongoing updates and manner in which we were kept informed of the progress. Thank you again and I look forward to my next trip on American.
- Jenny B.
A passenger of American Airlines - 6/5/2018

Thank you , Thank you, Thank you, Thank you. You all Rock!!! You just made my night.
- Nicole M.
A passenger of American Airlines - 6/4/2018

Thanks! Anxious to have it back
- Laurel Y.
A passenger of United Airlines - 6/4/2018

Great Job...........Thank You
- Albert D.
A guest of Boomtown Casino Hotel - 6/4/2018

I can't thank you enough for helping me find my phone. I appreciate Your quick response and concern. Thank you again.
- Milagros S.
A guest of South Point Casino - 6/3/2018

Thank you, thank you, thank you!!! So much appreciated that you returned my lost laptop! Best,
- Paul M.
A passenger of United Airlines - 6/4/2018

Awesome, that you can return items and so quickly!
- Jimmy H.
A passenger of American Airlines - 6/3/2018

Good and fast
- Ida L.
A passenger of United Airlines - 6/2/2018

Thank you so much for finding my Switch!!! I was so upset I left it on the plane. I just really appreciate it thank you!!!!
- Jacob E.
A passenger of American Airlines - 6/2/2018

Arrived yesterday all safe and sound. Thank you so very much. In his mental state it was like a little boy with a new toy, and it saved me trying to replace it with things he could understand . Thank you again
- Rose R.
A passenger of American Airlines - 6/2/2018

I admit I am very impressed with your system. I thought I'd never see my iPad again. Thank you so much.
- Jeff D.
A passenger of American Airlines - 6/1/2018

Thank you for finding and returning my Kindle. I thought it was gone for good. Wonderful customer service.
- Maureen P.
A passenger of Royal Caribbean International - 6/1/2018

Very friendly amazing service and joy to talk to
- Richard L.
A passenger of American Airlines - 6/1/2018

What a great company with great service!
- Giovanni N.
A passenger of United Airlines - 6/1/2018

Thanks for shipping my item as it is only valuable to me.
- Jonnie M.
A guest of Resorts World Bimini - 6/1/2018

Thank you for the quick response and location of my lost item. I greatly appreciate it and have already sung the praises of the lost and found system for United to everyone I know.
- Jill W.
A passenger of United Airlines - 6/1/2018

Amazing service, thank you. I thought my iPad was long gone
- Ronald L.
A passenger of American Airlines - 5/31/2018

You tracked my item down quickly and notified me that you recovered fast!Thank you!
- Liz L.
A passenger of American Airlines - 5/30/2018

Listen I am so totally delighted you found my phones! I'm Gold, I fly all the time and am so careful but was on vacation coming home and got careless.There was an announcement made at DFW but I had already gone to Terminal A and by the time I got back to D the ground crew had moved on so I am so delighted this was processed so quickly! Please express my gratitude to the crew that located and processed this!Best Regards
- Brad P.
A passenger of American Airlines - 5/30/2018

Thank you so much for all your help!
- Valerie G.
A passenger of Carnival Cruise Line - 5/30/2018

Thank you so much!! Excellent service from the Nugget!
- Patty B.
A guest of Nugget in Sparks Nevada - 5/30/2018

THANK YOU SO MUCH FOR RETURNING MY WALLET WITH EVERYTHING IN IT. THERR ARE STILL GOOD PEOPLE IN THIS WORLD. Thanks again. Any idea where it was found?
- Alice T.
A passenger of United Airlines - 5/29/2018

omg I have been looking for it a long time thanks so much I will forever choose American Airlines
- Cheryn L.
A passenger of American Airlines - 5/29/2018

American Airlines ROCKS!! I'm so impressed with the integrity of the employee that turned my phone in to Lost
- Monica M.
A passenger of American Airlines - 5/29/2018

Thanks for your help with my passport! It was handled with prompt and professional service!!
- William H.
A passenger of American Airlines - 5/29/2018

thanks for all the effort to contact me and deliver the laptop to me. I appreciate very much your system and your expediency
- Chris M.
A passenger of United Airlines - 5/29/2018

Thank you for returning our lost set of keys. We received them within 3 days after we lost them.
- Susan S.
A guest of Harrahs Resort Southern California - 5/27/2018

Thank you so much for returning the items we left at the Courtyard Marriott in Pigeon Forge, Tn. The person I spoke with in the lost and found area was so nice, courteous and helpful. I look forward to coming back to your hotel in the future, and will give good reports to others as well.
- Ralph P.
A guest of Courtyard Marriott - 5/27/2018

Thank you!
- Diane G.
A guest of Doubletree Seattle Airport - 5/27/2018

I cannot begin to thank you enough! The lost and found process was simple and amazing. Thank you for finding my passport and returning it to me with ease. I am grateful.
- Faith K.
A passenger of American Airlines - 5/25/2018

Thank you so much for your prompt customer service! Within 12 hours of having the possibility I could have left my passport on your plane, it has been found and now already on its way to me.
- Theresa M.
A passenger of American Airlines - 5/25/2018

Great service, efficient and professional.
- Joffre P.
A passenger of Air Canada - 5/25/2018

I left my iPad on the plane and thought certainly it would be lost for ever. I received a call from Anna at the Toronto airport who saw my name on a label and proactively called me before seeing it on the list report. She patiently walk me through a number of issues to get the iPad on its way back to me in So California. She would a wonderful and a great asset and ambassador for United. Makes me feel much better about my choice to fly United almost exclusively
- Gerald S.
A passenger of United Airlines - 5/25/2018

I am so happy to receive my "lost luggage" that was found and returned by United Airlines. Thank you very much.
- Ernie M.
A passenger of United Airlines - 5/25/2018

Great service
- George U.
A passenger of American Airlines - 5/24/2018

Thank you so much your efficiency and communicating so well with me. I am thankful you located my camera.
- Page R.
A passenger of United Airlines - 5/24/2018

I THANK JOHN AT SIGNATURE TOWER 3!..HE FOUND MY BAG THAT HAD MY MEDICINE, ETC!
- Joyce H.
A guest of The Signature at MGM Grand - 5/24/2018

I received back my camera case with camera, telephoto lens, charger, prescription sun glasses in good condition. The lost items agent at DFW was very helpful, as well as the people at the American Airlines lost items office at COS. Thank you!
- Keith M.
A passenger of American Airlines - 5/24/2018

I found the staff at United Airlines in San Diego to be very helpful. Your service was excellent.
- Linda K.
A passenger of United Airlines - 5/24/2018

Great service
- Jacques B.
A passenger of United Airlines - 5/23/2018

Thank you Nathan for your expedited service.
- Ester M.
A guest of Hilton Bonnet Creek and Waldorf Astoria - 5/23/2018

Thank you so much!!
- Leslie B.
A guest of Great Wolf Lodge Grand Mound WA - 5/23/2018

A big THANK YOU to Christine for your help in locating the remote monitor for Nancy @ BKD, at the Dallas airport. Life is stressful and even more so at an international airport. It is truly a miracle that an angel like Christine in lost baggage
- Becky R.
A guest of Travelers Aid DFW - 5/22/2018

Thank you for helping me recover my passport, through the United Airlines lost and found service. Very happy to have it back.
- Nalina M.
A passenger of United Airlines - 5/22/2018

What can I say but "Thank You".
- Mike W.
A passenger of American Airlines - 5/22/2018

Great job, especially Eric W. in Houston. Tremendous support!
- Zachary H.
A passenger of United Airlines - 5/21/2018

I RECEIVED MY GLASSES VERY TIMELY AND IN THE CONDITION I LEFT THEM. THANK YOU SO MUCH FOR THE QUICK RESPONSE!!
- Kathy C.
A guest of University Plaza Hotel - 5/21/2018

Sincere thanks to Air Canada, especially Jasmin, for locating my missing item and taking the time to arrange for it's return to me. I am very impressed and grateful.
- Virginia L.
A passenger of Air Canada - 5/21/2018

Very pleased that my item was located
- Erickson D.
A guest of Travelers Aid DFW - 5/19/2018

I received a quick and positive response.
- William P.
A guest of Atlantic Beach Resort - 5/21/2018

Your organization did a fabulous job in keeping me informed thank you
- Bruce C.
A guest of Carnival Cruise Line - 5/21/2018

Great Service. A simple and efficient way to retrieve a lost item. I've already mentioned to a couple of colleagues how relieved I was that AA had this system in place. Thank you.
- John D.
A passenger of American Airlines - 5/21/2018

Thanks for finding a returning my nook so quickly!
- Sheila B.
A passenger of United Airlines - 5/21/2018

I was so angry and annoyed at myself for leaving my iPad on your plane. But, you made it so easy to find and return it! Thank you so much! Much appreciated!!
- Lynn F.
A passenger of American Airlines - 5/21/2018

I worked with Julie at SFO International to retrieve my lap-top. She was FANTASTIC!!
- Jim P.
A passenger of United Airlines - 5/20/2018

Thank you for your prompt and efficient service.We appreciate it!
- Brigid L.
A passenger of American Airlines - 5/19/2018

Wendy was very efficient.please thank her for her efforts.
- Maria B.
A passenger of United Airlines - 5/19/2018

Your two customer service agents (one at baggage claim and one on the phone at the lost and found center today) were AMAZING! Delightful and helpful!!
- Robert G.
A passenger of American Airlines - 5/19/2018

I was amazed to get my iPad back. Your staff is fantastic
- Judith K.
A passenger of United Airlines - 5/18/2018

thanks for finding me! it was very efficient and fast service to locating my phone!
- Sue G.
A passenger of American Airlines - 5/20/2018

Excellent job! I didn't even file a loss claim so for you to go the extra mile and locate me is outstanding. Thank you very much.
- Darin D.
A passenger of American Airlines - 5/20/2018

I received my items today which was awesome!Thank you for taking care of your customers.
- Kim F.
A guest of Excalibur Hotel and Casino - 5/18/2018

Thank you for this service! My iPad arrived well insulated and packaged.
- Laurel M.
A guest of Sheraton Atlanta Hotel - 5/17/2018

Thank you, for taking the time to find and send my Phone back to me, what a time saver not having to setup a new one. thanks again.
- Gary C.
A passenger of American Airlines - 5/18/2018

Thank you so much for the effort it took to find and return my lost necklace. It contained the ashes of my deceased husband and that was to be mine for I wanted my family to have the others. I commend the officers and crew of Carnival for everything they did to help me during this difficult time. God bless you all.
- Lilly P.
A guest of Carnival Cruise Line - 5/18/2018

My lost item was found within a day, and shipped to me quickly. The lost and found site is painless and effective. Thank you!
- John W.
A passenger of American Airlines - 5/18/2018

My "lost" item arrived to my home on Monday, May 14th. Thanks - very efficient!
- Mary H.
A guest of Hilton Bonnet Creek and Waldorf Astoria - 5/16/2018

Your girl Debbie in lost and found is a jewel.
- Linda D.
A guest of Nugget in Sparks Nevada - 5/15/2018

I just picked up my Laptop this morning and I am so thankful for everybody who helped to get my computer back. I am a 3 Million AA customer and I did fly only with AA. for the last 30 years. Thank you for helping to get my "lost" laptop back! in addition - on the connecting flight to Dallas my iPhone 6 was lost on the flight and it also was found and returned to me - Thank you American Airlines for your highest honest personal
- Fritz A.
A passenger of American Airlines - 5/15/2018

Yay..!!! THANK YOU, oh Thank you !!
- Gina G.
A passenger of American Airlines - 5/15/2018

Great service; found and shipped my stuff fast!
- Brian C.
A guest of Hilton San Francisco - 5/15/2018

i was pleased how fast my items were found. to be perfectly honest i thought filing was just a format to make feel like something was being done. to my surprise i got the text telling me my items were found. I have always flown United all i can say good job and i will let my friend of my experience. 5 thumbs up.
- Sharon G.
A passenger of United Airlines - 5/15/2018

Thank you for quickly finding my Kindle. Great service
- Paul S.
A passenger of United Airlines - 5/14/2018

I want to give my heartfelt thanks to Mr. R at Sacramento Baggage Claim. I reported leaving my purse on a flight fro Newark to SFO. Mr. R put in a phone call and informed me it was found and was in the possession of United. He told us what to do and what would happen. We followed his and United's instruction and it was shipped today. He is certainly a very valuable employee and his actions instantaneously eliminated some large anxiety. Not only does he have our thanks but United should be proud to have an employee like. Please make sure we thank him very much.
- Lee J.
A passenger of United Airlines - 5/14/2018

I appreciate this so much! Thank you!!
- Margery G.
A passenger of United Airlines - 5/14/2018

I recently lost my wallet around an American Airlines terminal at CLT airport. I honestly thought I would never see it again. I was wrong American Airlines was very helpful in finding and communicating effectively with me. Thank you! AA.
- Jeremy C.
A passenger of American Airlines - 5/14/2018

I was convinced my iPad was gone forever. As I'm not clear on the relationship between Chargerback and American Airlines, the only negative aspect was the lack of transparency and conflicting messages from American Airlines.
- Aaron E.
A passenger of American Airlines - 5/14/2018

Thank you so much for excellent service! I am thrilled that you found my ipad. I think American Airlines is the best airline and wanted to pass on my sincere gratitude for all that you do. Thank you!
- Bridget M.
A passenger of American Airlines - 5/14/2018

Thank you, Vickie. We so appreciate your quick response to our lost cell phone. It was a pleasure talking to you, you were so helpful and professional!Thank you,
- John D.
A guest of Hilton Bonnet Creek and Waldorf Astoria - 5/14/2018

Hi Praise for the entire Mandalay Bay staff for returning my funds to me in a timely manner
- Coleman L.
A guest of Mandalay Bay Delano - 5/13/2018

Thank you to great American Airlines employees Debbie and Claudia and whoever else helped, or is helping, to get my phone back!
- Kathleen T.
A passenger of American Airlines - 5/13/2018

Where did you find my wallet? I appreciate that u found it!
- Garry M.
A passenger of United Airlines - 5/12/2018

Thank you so very much for returning my wallet!
- Leslie G.
A passenger of American Airlines - 5/11/2018

Enjoyed the stay at your hotel. I have stayed several times. Thank you for your assistance.
- Richard K.
A guest of Hampton Inn and Suites Waco South - 5/10/2018

My wallet arrived today and I'm so grateful. Thank you so very much!
- Debbie G.
A guest of Wynn Las Vegas - 5/10/2018

I was surprised my wallet was recovered and returned along with some of the cash that was originally in the wallet.
- Carlo W.
A passenger of United Airlines - 5/9/2018

I really appreciate the fast and attentive service on this lost item!! Thank you very much!
- Maggie W.
A passenger of American Airlines - 5/9/2018

I am deeply indebted to you. for recovering and sending my loss back to me. I am grateful. Thank you
- Dennis M.
A passenger of American Airlines - 5/8/2018

Amazing the efficiency of United Airlines in finding the iPad!I truly appreciate the honesty of the airline personal and or the passenger that returned it to United Airlines. Thank you, sincerely.
- Marta P.
A passenger of United Airlines - 5/8/2018

Thanks so much. It worked great.
- Susan S.
A guest of Campbell House Curio - 5/8/2018

Wonderful experience. Great service!!!
- Vierka K.
A guest of Six Flags Over Texas - 5/8/2018

I was surprised at your prompt contact and service.I appreciate it.
- Atsuko K.
A passenger of United Airlines - 5/8/2018

Thank you to United for providing this service! So easy and I was so happy to recover my item. From the point I lost it at the gate in Newark, it was bCk in my possession in LA by Friday morning. That was amazing! Thank you!!!
- Lauren B.
A passenger of United Airlines - 5/8/2018

So amazing to put in my info 4 days after my flight, have a response a few hours later, and pay for my laptop to be on its way home. Never thought this would be so easy.
- Bradley T.
A passenger of United Airlines - 5/7/2018

I know it was a kind of silly thing to be so sad at having left behind - my salad tongs/server. I am SO VERY impressed that Jay in housekeeping found them for me! I cannot say enough about how accommodating this resort is! Definitely a favorite place on the planet! Thank you, Jay!
- Paula H.
A guest of JAY PEAK RESORT INC - 5/7/2018

IPad reu domicile et en bon tat. Merci pour le service!
- Lyne M.
A passenger of Air Canada - 5/6/2018

I'm extremely impressed. After years of having things go into the airline Black hole, American has done a great job at establishing a lost and found service that works.
- David H.
A passenger of American Airlines - 5/7/2018

THANK YOU SO MUCH FOR THE QUICK RESPONSE TO MY REQUEST. THE SHOES ARRIVED TODAY. THANK YOU FOR THE POST CARDS, THEY ARE GREAT.
- Ruth R.
A guest of Moana Surfrider A Westin Resort and Spa - 5/5/2018

Thank you!!! Such an easy to use process with great on-going feedback.
- Karen A.
A passenger of Air Canada - 5/4/2018

my credit card was received back, thank you
- Jason H.
A guest of Sands Casino - 5/4/2018

I am very happy to have received the email notification. Thank you for effort of the staff in finding my phone and locating me. Thank you.
- Jenelle H.
A passenger of American Airlines - 5/4/2018

Thanks to everyone who help me re_UNITE with my iPad.
- Carl M.
A passenger of United Airlines - 5/4/2018

Anna, thank you soo much, you said you would try and you did. OMG THANK YOU! AWESOME!
- Lucinda R.
A passenger of United Airlines - 5/3/2018

Thank you for the quick and courteous service.
- Martha G.
A passenger of American Airlines - 5/3/2018

United found my lost iPad two weeks later and I am so grateful! Wonderful service.Thank you so much!
- Alicia P.
A passenger of United Airlines - 5/3/2018

Expedient, excellent service! Great carry through with your efforts!
- John F.
A passenger of American Airlines - 5/3/2018

I was impressed and delighted with your service... item arrived before I finished my trip!
- Nancy H.
A passenger of Air Canada - 5/2/2018

Thank you for your prompt and efficient customer service. I greatly appreciate the recovery of my lost keys. You saved me a huge unexpected expense that I would have had to pay to replace the lost keys. Thank you to the United Staff for a great job in servicing travelers.
- Patricia C.
A passenger of United Airlines - 5/3/2018

Quick response with quick actions. I left my iPad on the plane and got it back in no time! 3 days to be exact. Thank you much UA, you're my kind of airline!
- Renato P.
A passenger of United Airlines - 5/2/2018

Soooo very appreciative. My husband left his phone in his friends hotel room yesterday before leaving and want sure. Didn't call until later that night when he got home, and the lost and found department was so professional and very quick about getting back to us that they did have his phone and told us to fill out the form online. I called this morning to follow up with how to pay and the lady I spoke with (Marta I believe), was so sweet and quick and gave me all the info I need led to get the phone on its way. I'm so great full for how fast they worked and how helpful they were. I would not have expected that from such a large hotel. Thank you so much times a thousand. Sincerely,
- Anastasia G.
A passenger of United Airlines - 5/2/2018

Joe from lost and found was so helpful and easy to talk too. He got right on it!!
- Janet S.
A guest of WDW Swan and Dolphin Resort - 5/2/2018

Thank you very much on your quick response retrieving and returning my lost item
- James B.
A guest of Travelers Aid DFW - 5/2/2018

Excellent customer service! Very polite, professional and responsive when I called about the lost items :)
- Melissa F.
A guest of Pelican Hill Resort - 5/1/2018

Your Security Guard who helped me when I reported my lost prescription reading glasses was Awesom!. See was throrough and polite. Please THANK her for helping me. Regards,
- Lawrence C.
A guest of Venetian Palazzo Resort and Sands Expo - 5/1/2018

Excellent service
- Catherina M.
A guest of Jay Peak Resort - 5/1/2018

Thanks so much for returning my Kindle. I thought it was gone for sure. It was returned quickly and in the exact condition as I saw it last.
- Jan R.
A passenger of Air Canada - 4/30/2018

Never in my wildest dreams did I have any hope that a book I left on the plane would ever found or returned. I'm not sure how this ever happened. Thanks to United Airlines for not just throwing it away. I'm not sure how the process works but I can tell you I'm thrilled!! it was an autographed copy from a dear friend and author.Thank you!!!!
- Kelly H.
A passenger of United Airlines - 4/30/2018

Thank you so much for finding my lost ipod! I really thought it was gone for good. You guys are great!
- Debra S.
A guest of Hilton Grand Vacations Club The Elara - 4/29/2018

Super satisfied! Lost my laptop and using this service it was just returned to me via overnight mail. I was sure i would never see my computer again after it was left on my flight. I filed the report and was updated within hours of my laptops location and how to get it returned !
- Anthony M.
A passenger of United Airlines - 4/28/2018

Speedy and accurate, very efficient Thanks
- Ala S.
A passenger of United Airlines - 4/27/2018

Thank you so much for finding and sending it back to me. Restored my faith. While in Guam, I couldn't sinc my email to my phone for some reason. Just got the email regarding you'd found it. Thanks again!
- Kathy A.
A passenger of United Airlines - 4/26/2018

Great helpful service. Ashley is the best!
- Debbie M.
A guest of Hotel LeMarais - 4/26/2018

Amazing! We had such little hope it would ever be found. You have made my son's day - thank you!
- Lisa C.
A passenger of Air Canada - 4/26/2018

Thank you so much.
- Angelia C.
A guest of Venetian Palazzo Resort and Sands Expo - 4/26/2018

Thank you so much. The united teams in CHI and SanFran made this so easy. Appreciate GREAT customer service
- John R.
A passenger of United Airlines - 4/26/2018

Resolution was timely and I found everyone extremely willing to be helpful.
- Vanessa J.
A passenger of United Airlines - 4/25/2018

Thank you! Thank you! Thank you! I thought I was never going to see my special sweatshirt again. Thank you United!
- Yvonne S.
A passenger of United Airlines - 4/25/2018

thank you for the quick response.
- Peggy B.
A guest of YMCA of the Rockies Estes Park Center - 4/25/2018

I received my iPad in good condition. Thank you!!
- Nancy R.
A passenger of United Airlines - 4/24/2018

thank you very much for keeping my item and allowing a way to have it sent back to me. Very good service by Hilton
- Dereck W.
A guest of Hilton Orlando Lake Buena Vista - 4/24/2018

i am very much appreciated for the safe return of our belongings. thank you for doing this.
- Mary I.
A passenger of United Airlines - 4/24/2018

Your security person on duty on Sunday was so help she did a great job. She call as soon as my wallet was turn in. I think her name was Justine. Tell her thanks again for help.
- Lynn H.
A guest of Eldorado Hotel Casino - 4/23/2018

Awesome service..I didn't think there was a chance i would get my watch back when I realized I left it on the plane. I had confirmation it was found and being sent to my house less than 24 hours after realizing it was lost.
- Aaron S.
A passenger of United Airlines - 4/24/2018

Awesome!!!! Thank you so much!
- Judy H.
A guest of Sheraton Grand Sacramento - 4/21/2018

Service hors pair, merci beaucoup!
- Carmen C.
A passenger of Air Canada - 4/23/2018

Thank you really great service
- Judith J.
A guest of Four Seasons Hotel - 4/23/2018

Great service from the lost and found department
- Maithili S.
A guest of Hilton Long Beach - 4/23/2018

Thank you for finding my folder. Everything seemed to be intact. When I filled out your survey regarding the flight, I was worried about the folder -- so I did not give high ratings. If I could take the survey again, I would change some of the ratings.Thank you for finding my folder and sending it to me promptly.I was very happy and relieved to get it back.
- Helene S.
A passenger of United Airlines - 4/22/2018

I am very thankful that my cellphone was found
- Jay A.
A passenger of United Airlines - 4/22/2018

p.s. Just to let you know my lost wallet, arrived safely, totally intact. I want to thank you very much again for your excellent and prompt attention to this matter. Sincerely
- Cecil C.
A passenger of United Airlines - 4/22/2018

Thank you for your prompt attention to, and handling of my lost property. I most appreciate your having made notice to me that I might have left an item on the airplane and that you have so quickly posted it for delivery to my home.
- Frances E.
A passenger of United Airlines - 4/21/2018

Very good job, thank you very much
- Adi A.
A guest of Carnival Cruise Line - 4/20/2018

I am very pleased with your service. Not only did you find my item, but you kept me informed. I would only add that Carnival customer reps should have access to info.
- Steven G.
A guest of Carnival Cruise Line - 4/17/2018

Super service
- Rickey N.
A guest of LUXOR Las Vegas - 4/18/2018

positive experience!
- Makiko J.
A passenger of United Airlines - 4/18/2018

Thank you so much! So appreciated! Great customer service.
- Sofia B.
A guest of Gilroy Gardens - 4/19/2018

Thank you for your service.
- Trevor M.
A passenger of Air Canada - 4/19/2018

Thank you very much. David was extremely helpful and professional. The Chargerback system worked perfectly.
- Robert R.
A guest of Eldorado Hotel & Spa - 4/20/2018

THANK YOU SO MUCH, FOR SENDING MY PHONE, THANK YOU, THANK YOU
- Willie C.
A passenger of United Airlines - 4/19/2018

very efficient process
- John W.
A passenger of United Airlines - 4/18/2018

Thank you Thank you for your help
- Duane W.
A passenger of United Airlines - 4/18/2018

I can't thank you enough...my life was in that wallet...I'm 66 yes old have have NEVER lost my wallet so thank you, again , for getting it back to me...With Appreciation....Michelee
- Michelee C.
A passenger of United Airlines - 4/17/2018

You're the best! I can't thank you enough. I thought it was a long shot that I would ever see the little wallet again. The person at United who took my info last night at midnight when we got home from Boston was amazing. Very pleasant and helpful. I wish I had her name to give you but I didn't ask her to spell it and so I don't remember it. Maybe you have it on the report. Thank you so much for taking this small loss as seriously as you would have done for a much more expensive item. Thank you again to everyone involved, Your efficiency and assistance is very much appreciated. I was sad that I had not been more mindful of what I was doing with my belongings, and yet happy that someone turned it in, and that you processed my request so quickly. Sincerely,
- Cecile C.
A passenger of United Airlines - 4/17/2018

The service from United was amazing- so efficient and so friendly. Thank you SO MUCH!
- Daniel J.
A passenger of United Airlines - 4/16/2018

Could not be more thrilled with this process! Extremely efficient and communicative. Beyond impressed and grateful!
- Nikki S.
A passenger of United Airlines - 4/16/2018

THANK YOU SO MUCH!!!! I am so thrilled to get my bracelets back!!! Thanks for the prompt answer and the easy way I can pay to have it shipped. HOORAY! THANK YOU!!!
- Sarah S.
A guest of Double Tree Anaheim Orange County - 4/14/2018

Thank you so much. You're the best and it will definitely not go unnoticed for future air travel. That Kindle contains hundreds of my favorite books and I'm so thankful it's coming home. Thank You again.
- Matt K.
A passenger of United Airlines - 4/13/2018

Fantastic service!
- Ariella L.
A guest of Hilton Grand Vacations Club The Elara - 4/13/2018

The two shirts arrived yesterday. Thanks to all that helped!
- William R.
A guest of South Point Casino - 4/13/2018

Your system worked great thank you so much for finding and returning my wallet with money in tact.
- Allen D.
A passenger of United Airlines - 4/13/2018

Great customer service from Grest team!!
- Sunny P.
A guest of Carnival Cruise line - 4/13/2018

Thank you for the prompt shipment. I live in Japan, but I received lost item in a week since I reported. Good service. Thanks a lot!
- Hirotaka T.
A passenger of United Airlines - 4/13/2018

Thank you for finding my iphone!!
- Anthony D.
A passenger of United Airlines - 4/13/2018

Thank you !!Glad to know this excellent service !!
- Lourdes M.
A passenger of United Airlines - 4/13/2018

I have got my iPad today. Thank you for good information and service :-)
- Marit E.
A passenger of United Airlines - 4/12/2018

Customer service excellent. My item was found within 2 hours of reporting. Still waiting for package to be delivered.
- Harriett K.
A guest of Royal Caribbean International - 4/10/2018

Great great service!
- Amrish P.
A guest of Royal Caribbean International - 4/9/2018

Super customer service. Everyone was so helpful, kind and the gentleman I spoke with today shipped the phone same day. I am so pleased with the service! Thank you!
- Suzanne M.
A guest of Busch Gardens Williamsburg - 4/8/2018

Amazing and very quick service
- Kris T.
A passenger of United Airlines - 4/7/2018

Thank you so much for returning my purse to me!
- Annette S.
A guest of Ballys Atlantic City - 4/6/2018

It was a smooth and easy process to get my jacket back.
- Sean S.
A guest of Nugget in Sparks Nevada - 4/6/2018

Thank you so much for recovering my wife's bracelets, which have great sentimental value to her, being in her possession for so many years. Our special thanks to the housekeeper who found it, may she be blessed for her honesty.
- Vincente Q.
A guest of Venetian Palazzo Resort and Sands Expo - 4/7/2018

Thankyou! Greatly appreciated
- Alanna G.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 4/7/2018

Very pleased with service and happy to have ipad back, thank you very much
- Jonathan L.
A passenger of United Airlines - 4/6/2018

Justin was amazingly helpful with locating my laptop, from start to finish. Thank you!
- Kristen P.
A guest of Bellagio - 4/5/2018

I appreciate you guys finding my brush. Good job!!
- Darnell L.
A guest of Embassy Suites Airport Convention Center - 4/4/2018

Thanks, great service!
- Marc B.
A passenger of United Airlines - 4/4/2018

Thankyou so much the papers were very important I had a wonderful time
- Gloria I.
A guest of Venetian Palazzo Resort and Sands Expo - 4/3/2018

I want to thank you for finding my phone. I truly appreciate it!!
- Tamara A.
A guest of Westgate Resort and Casino - 4/3/2018

Dear United Airlines,I like to thank you for helping me get my wallet back. The wallet arrived with all my cards and money inside. For that I am very grateful. Best regards to all your team.
- Joana C.
A passenger of United Airlines - 4/3/2018

so easy to use. I received my phone today after just reporting it missing late Thursday. thank you so much.
- Annmarie W.
A passenger of United Airlines - 4/2/2018

Awesome Customer Service! Veronica helped me.
- Diana G.
A guest of South Point Casino - 4/2/2018

Speedy service
- Donna S.
A guest of Bellagio - 4/2/2018

Extremely thankful for your service
- Carmen L.
A guest of Vail Mountain Ski Resort - 4/2/2018

You guys are GREAT!! Thank you for your service and integrity. I thought I'd never see it again.
- Susan L.
A passenger of United Airlines - 3/30/2018

AMAZING service from InterContinental Miami hotel! Thank you!
- A.R.
A guest of InterContinental Miami - 3/29/2018

Lost my Kindle in Costa Rica. United Airlines found it and returned it to me in Wisconsin! Thank you!!!
- Patricia R.
A passenger of United Airlines - 3/28/2018

Many thanks to the kind person who found my iphone I left in the bathroom in Terminal 7 at LAX. Many thanks to Kathy, who contacted my sister at the phone number we left using "Find my iPhone". And many thanks to whomever is on the other end of Chargerback who shipped my phone out today! I am grateful.
- Jan M.
A passenger of United Airlines - 3/27/2018

Thank you very much. I realized that I left the tablet behind as I reached the airport. I was very upset with myself but your prompt attention turned me around. Much appreciated.
- Peter D.
A guest of Venetian Palazzo Resort and Sands Expo - 3/27/2018

Jimmy was extremely helpful and was a pleasure to work with. Helped though the whole process, thanks again Jimmy.
- Richard L.
A guest of Golden Nugget Las Vegas - 3/27/2018

Hotel staff found my missing glasses and successfully shipped them back to me (in NY!)You guys are amazing!!! Thank you!!!
- Susan T.
A guest of MGM Grand - 3/26/2018

Super!! Thanks for the info and the package
- Sid P.
A passenger of United Airlines - 3/25/2018

Thank you so much for your speedy response and help retreaving my ID.
- Mary M.
A passenger of United Airlines - 3/25/2018

What a quick and efficient service! Thank you for notifying me of my found wallet so quickly and sending it back in the same day! This was truly a stress relieving process :)
- Eleni K.
A passenger of United Airlines - 3/24/2018

Thank you James in Security!
- Steven M.
A guest of Hotel Captain Cook - 3/24/2018

Thanks so much for recovering my item. Extremely efficient service. This is why AC is the best airline in the world. Thanks again.
- Phil R.
A passenger of Air Canada - 3/22/2018

I am thrilled with the speed and efficiency of this service!!! The immediate feedback to the interim updates to the conclusion. Really fantastic.
- Barbara D.
A passenger of Air Canada - 3/22/2018

Thank you for reuniting us with the phone. It's not so much the phone itself, but rather the videos and photos our 10-year old took while he was enjoying his stay at your beautiful hotel. Very kind regards.
- Todd L.
A guest of Treasure Island - 3/22/2018

Thank you so much. You found it and I received it safely! Amazing!!!
- Susan S.
A passenger of United Airlines - 3/21/2018

This was an incredibly efficient process. Thank you very much for getting my kindle back to me.
- Mark H.
A passenger of United Airlines - 3/21/2018

Fantastic Service. Also great service with the staff of United.
- Natasha B.
A passenger of United Airlines - 3/21/2018

Very efficient service!
- Linda H.
A guest of Harrahs Gulf Coast - 3/21/2018

Thank you for returning my cellular telephone lost on my return flight. The telephone was quickly found and returned. Thanks again for great flights.
- Larry B.
A passenger of United Airlines - 3/20/2018

The process to get my lost pants was easy and the employees at the hotel were very helpful.
- Jacob H.
A guest Palms Casino Resort - 3/20/2018

Love this service, very convenient. Thanks again!
- Chris K.
A guest of Venetian Palazzo Resort and Sands Expo - 3/19/2018

Perfect
- Karen L.
A guest of Venetian Palazzo Resort and Sands Expo - 3/17/2018

Fast, supportive, and reliable
- Christian F.
A guest of Six Flags Fiesta Texas - 3/16/2018

Received my items today GREAT!!! THANK YOU!!
- Yolanda M.
A guest of Hilton Pointe Tapatio Cliffs - 3/15/2018

So Easy...
- Todd H.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 3/16/2018

My Kindle arrived. Thank you for finding it and returning it to me.
- Richard S.
A passenger of United Airlines - 3/15/2018

Very surprised, I thought I would never see my very important iPad again!Great job and thank you so very very much!
- Rhonda C.
A passenger of United Airlines - 3/14/2018

I appreciate your persistance in finding and returning my IPad. I am very appreciative of your efforts. Thank you.
- Charles P.
A passenger of United Airlines - 3/14/2018

I am extremely pleased with the rapid response that United Airlines gave to my lost I Pad. I had given it up for lost and was planning to purchase a replacement. The speed that United Airlines responded has saved me hundreds of dollars.
- James G.
A passenger of United Airlines - 3/14/2018

Wanted to thank everyone for the very quick return of my lost items.
- JoAnne B.
A guest of Excalibur Hotel and Casino - 3/13/2018

Very satisfied. Your team treated my lost laptop
- Brinn W.
A guest of Hilton Orlando Lake Buena Vista - 3/13/2018

Thanks for yours service
- Nestor B.
A passenger of United Airlines - 3/12/2018

Awesome service! The United representaive was super friendly and helpful!
- Paul E.
A passenger of United Airlines - 3/12/2018

I thank you so very much for all the help that the Mandalay staff helped in getting my phone returned to me. As soon as I was in touch with a person, My phone return happened quickly. On our visit to Las Vegas We were very impressed with the helpfulness with all the people. Other than my phone loss our trip was great. Thank you so much for all your help. Sue Wise
- Sue W.
A guest of Mandalay Bay Delano - 3/12/2018

I was very impressed with the process in which my glasses were quickly located, packaged, and returned. Nicely done!
- Eric S.
A guest of DoubleTree Seattle Airport - 3/12/2018

I am so amazed the process of my Lost and Found Claim. MGM Staff was so helpful and prompt! Thank you, thank you, thank you
- Joann R.
A guest of MGM Grand - 3/8/2018

Received items in a timely manner Thanks
- Kate K.
A guest of Hilton Grand Vacations Parc Soleil - 3/9/2018

Phone back with me...fast...thanks
- Ebenezer D.
A guest of Carnival Cruise Line - 3/9/2018

Super easy process. Thank you for your services provided.
- Michael Y.
A guest of Paris Las Vegas - 3/9/2018

Great return. Thank you.
- K.T.
A passenger of United Airlines - 3/8/2018

This saved my life...my life was on my missing camera, thanks so much for this service
- Kristin T.
A guest of Great Wolf Lodge Pocono Mountains PA - 3/8/2018

WOW. I'm sure I am more excited than most because my item was found. But overall impressed with this system!
- Danielle F.
A guest of Breckenridge Ski Resort - 3/7/2018

Very helpful! Showed genuine concern. Julie in Lost and Found in baggage claim/SFO was outstanding. Thank you!
- Kenton H.
A passenger of United Airlines - 3/7/2018

Thank you, arrived in perfect condition
- William H.
A passenger of Air Canada - 3/7/2018

Thank you so much for finding and getting my phone back to me in record time. I lost it about a year and a half ago and didn't want to go through that again. Hope I can hold on to it from now on but if I loose it again I hope it's at the Mirage. Great job by all involved!
- Michael M.
A guest of Mirage - 3/6/2018

Thank you very much for finding my keys and sending them to me. I really didn't expect to see them again.
- Robert T.
A passenger of United Airlines - 3/6/2018

United did a good job getting my lost Ipad back to me. Thanks.
- Barbara R.
A passenger of United Airlines - 3/6/2018

Please thank the Sandcastle Inn (Pismo Beach) for their excellent and timely service in delivering the item.
- Jim H.
A guest of Sandcastle Inn - 3/5/2018

Thank you so much for being so prompt and finding my item so quickly and getting back to me so fast. It's much appreciated!
- Hannah E.
A guest of Mandalay Bay Delano - 3/4/2018

Thank you
- Marlin P.
A guest of Hilton Grand Vacations Parc Soleil - 3/3/2018

I'm very happy with the quick response! Glad they found my article. Thanks for your assistance!
- Joseph G.
A guest of Hilton Ft Collins - 3/3/2018

Amica was extremely patient and helpful. Great customer service experience.
- Stephanie B.
A guest of Travelers Aid DFW - 3/2/2018

Excellent Customer Service from phoning and having a live person answer after a few rings to completion. It was customer service at its best. Love it.
- Sharman Y.
A guest of Travelers Aid DFW - 3/2/2018

Excellent service by Lucy!
- Joe B.
A guest of Wekopa Resort & Conference Center - 3/2/2018

Thank you for your quick response. I have received my items via mail. Mahalo
- Jesse G.
A guest of Hilton Hawaiian Village - 3/1/2018

Amazing! Dallas lost and found was so friendly and easy to work with. Impressed that my iPad was held onto!!! Thank you!
- Danielle W.
A guest of Travelers Aid DFW - 3/1/2018

Great service
- Paul M.
A passenger of United Airlines - 2/28/2018

Thank you mark for getting my wallet returned. I landed in LA broke and because of you I am able to enjoy they rest of my trip
- Kassie G.
A passenger of United Airlines - 2/27/2018

Super impressed with this. I received a confirmation that my item had been found within 30 minutes, and the item was back in my possession the next day! I never imagined such a quick response time. Thank you!
- Kendall D.
A guest of MGM Grand - 2/27/2018

excellent fast service
- Paul C.
A guest of Beau Rivage Resort and Casino - 2/26/2018

Thank you for overseeing that my purse and all it's contents were delivered to me! So appreciate your professional actions on my behalf.
- Nancy M.
A guest of Silverton Casino & Hotel - 2/25/2018

Thank you very much for your kind help.
- Insuk M.
A passenger of United Airlines - 2/26/2018

Awesome.
- Daria S.
A passenger of United Airlines - 2/25/2018

Thank you. I received my item
- Naeem K.
A guest of Monte Carlo Resort and Casino - 2/25/2018

Thank you all so much! We had an amazing time!
- Wanda B.
A guest of Great Wolf Lodge Concord NC - 2/25/2018

Y'all are awesome, I had my wallet and cash returned after I forgot it in a locker.Thanks so much !
- Alan G.
A guest of Busch Gardens Williamsburg - 2/24/2018

Thank you very much for sending me my things! Favorite pillow!! Favorite hoody!!
- Tyler F.
A guest of Nugget in Sparks Nevada - 2/24/2018

Very timely, easy to fill out the list item report, updates were consistent and you found my IPhone. Very pleased with this service.
- Amy B.
A passenger of United Airlines - 2/24/2018

Ridden United for many years. This recovery and shipping my iPad on same day as lost report just amazing. I'm a loyal customer forever.
- Philip E.
A passenger of United Airlines - 2/23/2018

I cannot tell you how happy I am to have received back my Kindle. This service is excellent and I am so happy you offer it. Please thank the honest person that found it if he/she works for United. I appreciate honestly immensely. Thanks so much.
- Elizabeth M.
A passenger of United Airlines - 2/23/2018

A big thank you to Suzanne and the rest of the staff for doing everything possible to get my son's stuffed animal back to him. You guys are lifesavers.
- Robert A.
A guest of JAY PEAK RESORT INC - 2/23/2018

So grateful to get iPad and contents returned. Thank you
- Mary T.
A passenger of United Airlines - 2/21/2018

Air Canada and it's aircraft cleaning crew are to be thanked for their excellent service. We were reminded to ensure we had all our belongings in our possession
- Gerald F.
A passenger of Air Canada - 2/21/2018

Great service!
- Yassira M.
A guest of Westgate Palace Resort - 2/20/2018

Thanks so much, I didn't even report it missing, technology is awesome.
- Frederick K.
A passenger of United Airlines - 2/20/2018

My thanks to United in Austin for being so well organized for handling lost items.
- Tom S.
A passenger of United Airlines - 2/20/2018

I don't know why it took almost 5 months for my wallet to be recovered (perhaps it was swept under something), but I very much appreciate it being returned to me in better condition than when I lost it, and everything in it was returned, down to the last penny. Thank you so much!!
- Harriett R.
A passenger of United Airlines - 2/20/2018

Carol was pleasant, responsive and just awesome! So happy to have recovered our lost item! Grateful!
- Kristin G.
A guest of Travelers Aid DFW - 2/20/2018

Thank you very much for your very professional and prompt service a credit to your airline, very appreciated.
- Gerard W.
A passenger of United Airlines - 2/19/2018

The service was great. The survey took some time to highlight my selections.
- Charlotte L.
A passenger of United Airlines - 2/19/2018

God Bless MGM Grand and CeeCee for their integrity for finding and returning my ring!!!!!!!!!!
- Carney H.
A guest of MGM Grand - 2/18/2018

great job
- Robert W.
A guest of Royal Caribbean International - 2/19/2018

Thank you so much, I have not believed that I will get my Kindle back.
- Nina F.
A passenger of United Airlines - 2/19/2018

Excellent response to lost and found inquiry. Thanks
- Manuel F.
A passenger of United Airlines - 2/18/2018

Saved me many hours of worry and time! Thanks.
- Joan F.
A passenger of United Airlines - 2/17/2018

The package arrived. Thank you so much!
- Myra M.
A guest of Ocean Oak Resort - 2/16/2018

Wonderful service
- Pablo S.
A guest of Red Rock Casino Resort Spa - 2/16/2018

Thank you!!!!!!!!!!!!!!
- John C.
A guest of Carnival Cruise Line - 2/16/2018

Got the item in the mail Thursday 2/15--Wow what speedy service!!
- Robert L.
A guest of WDW Swan and Dolphin Resort - 2/15/2018

thank you for your assistance in returning my wallet
- Stephen L.
A guest of Travelers Aid DFW - 2/15/2018

My parcel containg my Dell Inspiron laptop arrived in perfect condition... great packagingMany thanks to Sunill for all his help....a great company representative....Many thanks
- Shirley N.
A guest of Travelers Aid DFW - 2/14/2018

Thank you for being honest and returning items I left my room I really appreciate it your hotel is an example of honesty
- Debbie M.
A guest of Harrahs Resort Southern California - 2/13/2018

Incredibly helpful system!
- Sierra H.
A guest of Heavenly - 2/13/2018

Very impressed with your service. I received my lost item today and am very happy!
- Tbp.
A guest of Carnival Cruise Line - 2/13/2018

So happy to have IPad, so many new baby pics
- Nancy C.
A passenger of United Airlines - 2/12/2018

Without question the best most efficient thorough and pleasant airline lost experience I have had on any airline - all the others could follow your lead, congratulations.
- John H.
A passenger of United Airlines - 2/11/2018

Awesome service
- Shanna W.
A guest of Carnival Cruis Line - 2/10/2018

I would like to especially thank Joe in Security for his timely response on handling my request for finding my check book.I so appreciate that he did not waste time in retrieving my goods. as I was a nervous wreck about leaving it in a draw. It arrived back to me yesterday. Thank you much Joe.
- Jamie R.
A guest of Ballys Las Vegas - 2/9/2018

Thank you so very much for the work you put into finding my items. I am so very greatfull to all of you. Sincerely
- Saundra B.
A guest of Carnival Cruise Line - 2/9/2018

Just another reason I will stay at the Golden Nugget next time in Las Vegas. Excellent service and a great hotel
- James F.
A guest of Golden Nugget Las Vegas - 2/8/2018

I am so thrilled to have my phone back! This service has been so comforting and so appreciated! I wish I knew who personally turned in my phone to lost and found. Thank you so very much!
- Nicholas S.
A passenger of United Airlines - 2/6/2018

I wanted to thank Security for being so attentive and efficient on this matter. It is only a blanket, however, has a lot of sentimental value, so, thank you!!
- Margaret S.
A guest of LUXOR Las Vegas - 2/5/2018

I can't thank you enough for finding and sending back my phone to me.
- Wendy O.
A passenger of United Airlines - 2/3/2018

Thank you so much!!! You guys are life savers
- Mark D.
A passenger of United Airlines - 2/3/2018

Thank you so much!! I never thought I would get my purse back, let alone my wallet with everything intact including my cash......I know that in my heart one of your amazing Allegiant employees found my purse and was kind and honest to return my purse with everything inside....there are good people in this world I will always believe that in a wild and crazy place we live.....I truly appreciate your prompt and dedicated service to your customers.... I cannot thank you enough:)
- Laurie H.
A passenger of Allegiant Travel - 2/2/2018

Great service, I real life saver. Thanks,
- Robert M.
A passenger of United Airlines - 2/2/2018

Amazing service!! Very impressed with the use of technology and nimble response. Thank you!
- Sheila R.
A passenger of United Airlines - 2/1/2018

Thank you for your service, this solution works really well. (and of course a good finish which helps)
- Johan D.
A passenger of United Airlines - 1/31/2018

My experience with United lost and found was great! After submitting a lost item report it took less than a day for them to find my item and the text message and email notifications were extremely useful.
- Brittany W.
A passenger of United Airlines - 1/30/2018

A grateful thank you to Nina at University Plaza for finding our missing items so quickly and mailing them immediately.
- Gillian D.
A guest of University Plaza Hotel - 1/29/2018

I really wish I could remember the name of the person that helped me locate my work cell phone when I called in... She was Very Very polite and helpful...she located the item while we were talking and enabled it to be return overnight shipping... THANK YOU!!!
- Steven K.
A guest of Bellagio - 1/29/2018

I so appreciate you guys finding my sons pendant. Even though no monetary value, a great sentimental value. Thanks again.
- Juli K.
A guest of Great Wolf Lodge Mason OH - 1/28/2018

WONDERFUL!! THANK YOU SO MUCH.
- Thomas S.
A passenger of United Airlines - 1/28/2018

I could see your devotion to your duty and the desire to win the trust of your customer by putting your efforts in locating and dispatching the article to the customer. Thank you and may Jesus bless you abundantly with every good thing in your life. Luke
- Lukaratnam D.
A passenger of United Airlines - 1/26/2018

I appreciate you and your service. I received my lost item this afternoon and I cannot tell you how pleased I am... Thanks to you and the person who found it and turned it in...
- Ella M.
A guest of Hilton Los Angeles Universal City - 1/26/2018

Wonderful service and great follow-up !
- Al Q.
A guest of LUXOR Las Vegas - 1/26/2018

Thank you so much for all your help, I'll really appreciate it
- Edna J.
A passenger of United Airlines - 1/26/2018

Thank You A's bag arrived this afternoon safe and sound. Greatly appreciate your prompt and efficient service!
- Diane P.
A passenger of United Airlines - 1/25/2018

Nora was absolutely awesome! She was very patient with me as I was very stressed about leaving my laptop at the airport. She showed exceptional customer service skills and made me feel calm and assured that she would take care of me. I really appreciate it!
- Matthew H.
A guest of Travelers Aid DFW - 1/25/2018

Very pleased at the effort made by United to find my lost headphones and managing to do so. Much appreciated!
- Andrew P.
A passenger of United Airlines - 1/25/2018

Lost and Found Coordinator is helpful and efficient. Thanks for contacting me for the stuff left at the hotel. Appreciate it
- Tiffany Y.
A guest of WDW Swan and Dolphin Resort - 1/23/2018

Thank you very much for your quick response. You have a very efficient staff. I was amazed at the response time. I am spreading the word.
- Sanjeev G.
A passenger of United Airlines - 1/24/2018

Great.... I really appreciate your good work. Thanks again
- Peter L.
A passenger of United Airlines - 1/22/2018

You all are a blessing in disguise. Not only are the stays at South Beach super but the staff and taking care of the customers are fantastic. I never thought that I would see my keys again since I didn.t even know where I had lost them. The lost and found is great and I was notified in less than 24 hours that they had my keys. Thank you thank you thank you
- Ronald J.
A guest of Holiday Inn Club Vacations South Beach Resort - 1/21/2018

Good service. Found item in a couple days, shipped it the day after. Kept me updated on progress via email too.
- Alison B.
A passenger of United Airlines - 1/21/2018

Thank you so much for finding and returing my ipad. I found the service easy to use and appreciated the corresponding updates.
- Patricia P.
A paddenger of Air Canada - 1/19/2018

Very happy with the results
- Patricia P.
A guest of Caesars Atlantic City - 1/19/2018

thank you Cosmo staff for helping me get this back!
- Chris A.
A guest of Cosmopolitan Las Vegas - 1/19/2018

Thanks for finding my wallet and for returning it to me promptly. I appreciate it very much.
- Matt B.
A passenger of United Airlines - 1/18/2018

You all at United are awesome!!! You kept me informed of your search ALL fall
- Mary M.
A passenger of United Airlines - 1/18/2018

This was such an easy and awesome process! So grateful to the security dept for tracking down my daughters wallet and contacting me immediately! SOOOO Grateful!
- Karen B.
A guest of The Signature at MGM Grand - 1/17/2018

great service
- David R.
A passenger of United Airlines - 1/17/2018

Great service - efficient and easy to use
- Carol D.
A passenger of United Airlines - 1/16/2018

I could not believe my lost item was found and mailed to me within one week!! It was a sentimental item that was not easily replaced, so getting it back was awesome!! Great job and thank you!!
- Nanette B.
A passenger of United Airlines - 1/16/2018

Thank you SO much for returning my bag- I'm so grateful!
- Ken H.
A passenger of United Airlines - 1/16/2018

Thank you so much to Debbie at the Nugget for going above and beyond to make sure we get our property back!
- Vicki S.
A guest of the Nugget in Sparks Nevada - 1/16/2018

Thank you very much for tracking me down and returning my lost item in a timely manner.
- Michael U.
A passenger of United Airlines - 1/15/2018

Thank you! I'm happy to use my iphone again!
- Kumiko T.
A guest of Hilton Hawaiian Village - 1/13/2018

I recovere my item, including money. I am very impressed!
- Lina S.
A passenger of United Airlines - 1/11/2018

everything went to smooth. it almost scared me how good it was.
- Pat P.
A guest of Red Rock Casino Resort Spa - 1/11/2018

The security team was amazing! I had left my really expensive pair of prescription glasses in my suite, they were recovered quickly and the security team was on top of it. Gabriel helped me with all of my questions and concerns and made sure I received my glasses in one piece. I really appreciate all the help and friendliness I received from their team.
- Sylvia S.
A guest of Great Wolf Lodge Southern California - 1/11/2018

Thank you so much for being so deligent and finding my items!
- Catalina S.
A passenger of United Airlines - 1/11/2018

Thank you for the timely, courteous service. Very much appreciated
- Tim V.
A guest of Travelers Aid DFW - 1/11/2018

It's quite amazing to get an email from you 4 months after reporting my iPad got lost. It's highly appreciated. This is why I love flying with United. Thank you!
- Tsipi Y.
A passenger of United Airlines - 1/10/2018

I received the items that I left at the Hilton Resort in Sedona. Thank you for you help in this matter
- Frances P.
A guest of Hilton Sedona Resort - 1/10/2018

I am really appreciate the service provided by Carnival Cruise on finding and returning my lost tablet. This is one reason why Carnival is my only Cruise line. Thanks!!
- Ralph T.
A guest of Carnival Cruise Line - 1/10/2018

I did not know this even existed, a United representative contacted me and asked if I left and item on the plane, I said yes and described the item and she sent me a link to report and pay for the shipping, what a great service she provided, i had written my item off after i left it on the plane and planned on never getting it back. She was amazing.
- Lauren S.
A passenger of United Airlines - 1/10/2018

I can never say thank you enough to the people who was honest and trustworthy to return my jewelry. It was a stupid thing on my part, but you guys turned my stupidest into a blessing. I will forever have faith and trust in Six Flags and their employees.
- Skeeter T.
A guest of Six Flags Over Texas - 1/9/2018

Thank you for your professionalism and courtesy! Your staff made my oversight easy to fix!
- Shelley M.
A guest of Hilton Chicago OHare - 1/9/2018

It was found. I got my stuff back. My fauth in humanity has been restored. thank you to all in the return chain.
- Mike O.
A passenger of United Airlines - 1/8/2018

You have no idea how much that bee means to my daughter. Thank you SO MUCH!
- Elizabeth M.
A guest of Great Wolf Lodge Wisconsin Dells - 1/8/2018

I am very impressed that you contacted me about the items left in our room! Thank you for the outstanding service!
- Joan G.
A guest of Sandcastle Inn - 1/6/2018

Thank you from the bottom of my heart!
- Robert T.
A guest of Carnival Cruise Line - 1/6/2018

Amazing! Thank you!!!
- Alice W.
A passenger of United Airlines - 1/6/2018

I don't know if you are part of Sun Country Airlines or an independent contractor, but whoever you are should be in charge of organizing and running the government. My experience with you was perfect. Filing the report was simple, feedback was timley and you found my item. It seems like every step of the way had been carefully thought out to insure a positive experience for the customer. Thanks
- Richard A.
A passenger of Sun Country Airlines - 1/5/2018

United airline did excellent job for lost and found. We left my bags containing two laptop on the flight after we arrived at airport, we are very anxious and sad, and is not sure if we can get it back. Wendy at lost and found from IAD called me, we are very happy with united airline's service. We appreciate their work, Thank you, United airline !!
- Dawen B.
A passenger of United Airlines - 1/5/2018

I am very happy that you found my iPad!!
- Christiani S.
A passenger of United Airlines - 1/4/2018

Very efficient program.
- Donald J.
A passenger of United Airlines - 1/4/2018

Great Job!
- Charles M.
A passenger of United Airlines - 1/4/2018

The process was very fast. Thank you
- Jose M.
A guest of Caesars Palace - 1/3/2018

Fabulous service instead of spending time at the counter I processed the claim and it was imediialey proceeded. The noticifacation was prompt and the return was flawless thru usps. They texted me every step of the wayand I received my intact wallet asap. Thanks so much I will highly recommend your service to any one who inquires you are awesome
- Tris S.
A passenger of United Airlines - 1/3/2018

Great and fast service!
- Krishia H.
A guest of The Signature at MGM Grand Security L and F - 1/3/2018

Thank you so much for returning my laptop!
- LeeAnn S.
A passenger of United Airlines - 1/3/2018

Thank you for having a business in place to return items, "Left Behind." This is my son's fleece and he will be very happy to have it back!
- Joan M.
A guest of Paris Las Vegas - 1/2/2018

Thanks for very good and the prompt response
- David K.
A passenger of United Airlines - 1/2/2018

Thank you for finally getting my clothes on the way to me. Happy New Year and see you again soon.
- Alicia T.
A guest of Harrahs Cherokee - 2/2/2018

Awesome service
- Siddhesh K.
A passenger of United Airlines - 1/2/2018

This was an easy way to get my box back. Thanks
- Kimberly C.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 1/2/2018

A great service!
- Glen W.
A passenger of United Airlines - 1/2/2018

Thank you for making this process easy.
- Bobbi M.
A passenger of United Airlines - 12/27/2017

Thank you so much for the attention you gave to my loss!
- Sally S.
A passenger of United Airlines - 12/29/2017

I am so grateful that my item was recovered and is now back in my possession. Thank you
- Glennda M.
A passenger of United Airlines - 12/29/2017

Very well done! From the first person I spoke with to Nora, who called me once my items were found, the staff there handled things very well. The email forms were simple and easy to use. I left my laptop and iPad at security at 4:30 on 12/21 and by 2:00 on 12/22 they were being Fed Ex'd back to me. Painless and easy. Thank you!
- James O.
A guest of Travelers Aid DFW - 12/29/2017

Many thanks to those involved in finding my bag with 2 very important books to me.
- Bonnie S.
A passenger of United Airlines - 12/29/2017

Absolutely phenomenal support. Thank you very much for all your help
- Patricia H.
A guest of Travelers Aid DFW - 12/29/2017

I left my kindle in hotel on bed when we checked out. We emailed the hotel the next day when i realized i had left it. They reaponded right away. The kindle was found right where i had left it it was send to me I received it 3 days later. I honestly didnt think I would have gotten it back. I want to thank you all so much. This vacation and stay at you hotel was such an amazing vacation I hope to come back one day.
- Sandi D.
A guest of The Grand Hotel at the Grand Canyon - 12/29/2017

Got my wallet back safe and sound . thank you
- Karen C.
A passenger of United Airlines - 12/28/2017

Marco at Westgate was AMAZING! He helped me through my drama ALL THE WAY!!! Thank you so much
- Odette J.
A guest of Westgate Resort and Casino Lost and Found Dept. - 12/29/2017

fast and efficient, I'm very satisfied
- Linda K.
A guest of Hilton Grand Vacations Club The Elara - 12/28/2017

Item arrived promptly, 2 days before original estimate. Very pleased to get item back.
- Myron J.
A guest of Caesars Palace - 12/28/2017

After 3 months finally I got back my iPad. Thanks Micole thak you helped me to identify my iPad.
- George W.
A passenger of United Airlines - 12/28/2017

Grateful to united for finding our package at busy time of year. Many thanks
- Jody A.
A passenger of United Airlines - 12/28/2017

This is the first time I've left a luggage in the airplane. United Airlines' Staff were very proffessional and comforting in handling my situation. They even filled out the lost report for me. They knew how important it was to get my item back as soon as possible cause it is my breathing machine (BiPAP Machine). Thank you very much United Airlines. You guys rock.
- Andy A.
A passenger of United Airlines - 12/29/2017

System worked great.
- Royce R.
A guest of Excalibur Hotel and Casino - 12/29/2017

awesome! I can't believe I got my phone back! thank you!
- Jennifer J.
A passenger of United Airlines - 12/29/2017

Thank you for quick response and economical freight return costs.
- Stanley J.
A guest of Hilton Vancouver - 12/21/2017

I am impressed!
- Tucker H.
A guest of Carnival Cruise Line - 12/21/2017

hadn't realized I left my Kindle on board. Thank you for notifying me that I had. What great customer service!
- David W.
A passenger of United Airlines - 12/20/2017

I had all but given up but United didn't so 4 months later they found it. Kudos to Melissa for all her help
- Diana R.
A passenger of United Airlines - 12/19/2017

I was impressed first that you found and are returning my ipad but extra impressed with Kalid at the lost and founnd desk. He was helpful, polite, professional and cheerful. Thank you, and Merry Christmas to all
- Lorraine A.
A passenger of Air Canada - 12/19/2017

dear ladies and sirs we want to say so much thank you to you for refinding our money. We were so happy when we got it back at the airport . We wish you all a very good christmas and a happy new year . Thanks for all you have done for us . We will never forget it . I hope my english is not so bad so you can unterstand what i mean. With the best wishes to you
- Klaus M.
A happy Chargerback user - 12/19/2017

very good and fasrt service. Thank You
- Don S.
A guest of Silver Sevens Hotel and Casino - 12/18/2017

Thank you so much for staying in touch with me and following through. You're amazing!
- Joshua S.
A passenger of United Airlines - 12/18/2017

Service was great.
- Neva F.
A guest of Ramada Topeka Downtown Hotel and Convention Center - 12/18/2017

Excellent! Fast service with good result! Thanks!
- Alice C.
A guest of Harrahs Resort Southern California - 12/18/2017

This was one of the most amazing examples of customer service that I have ever seen. The fact that my Kindle was found and returned within 10 days is outstanding. GREAT Customer Service United.
- Joe L.
A passenger of United Airlines - 12/16/2017

James at Housekeeping was very helpful!
- Pat K.
A guest of Tropicana Evansville - 12/15/2017

Thank you very much for finding my item for United Airlines for recovering it so quickly.
- Robert D.
A passenger of United Airlines - 12/12/2017

Excellent response especially from the staff at MCI who tracked me down in the frist place - well done
- Graham A.
A passenger of United Airlines - 12/12/2017

Your team did a great job in finding my Kindle and getting it back to me in record time. Great communications as well. Very satisfied customer.
- Stephen D.
A passenger of United Airlines - 12/13/2017

Thank you so much for your prompt return of my forgotten item.
- Sandee W.
A guest of Hilton Los Angeles Universal City - 12/15/2017

Thank you to the dolphin especially Jose and the girl I last spoke to who really seem to care after other people did not
- Paula S.
A guest of WDW Swan and Dolphin Resort - 12/13/2017

Excellent response time and service.
- Sherry K.
A guest of Royal Caribbean International - 12/13/2017

I really happy that I found my laptop and thank you to United Airline and Chargerback!!
- Hanna K.
A passenger of United Airlines - 12/15/2017

Thank you for your assistance.
- Joan A.
A guest of WDW Swan and Dolphin Resort - 12/11/2017

I was surprised they found it. Thank you very much.
- Howard T.
A passenger of Air Canada - 12/9/2017

Thank you ever so very very much !!!!
- Erin M.
A guest of Hilton Myrtle Beach - 12/9/2017

Just want to THANK YOU very much. It's nice toknow that there are some honest and nice people around. Again I thank you.
- Jim F.
A passenger of United Airlines - 12/9/2017

I am one happy cutomers and will recommend United Airlines to everyone I know. I am so happy to hae my iPad back becauses of all the personal information that I did n ot want strangers to get hold of. Thank you so much for finding it right away. I knew where I left it and called as soon as I gt home that night. It was a small iPad and I had thought it was down in the bottom of the pocket under the magazine, safety card, etc Again you have made my Christmas. Thank you again. Warmest regards - Happy Holidays!
- Marie H.
A passenger of United Airlines - 12/8/2017

Easy to use lost and found. Would be nice to ship small items at no charge for your Diamond members!
- Fred D.
A guest of Harrahs Cherokee Valley Resort - 12/7/2017

RC was very helpful in helping me find my lost items. The staff was patience and informative.
- Carine B.
A guest of Royal Caribbean International - 12/6/2017

I truly never thought I would see this iPad again. Thanks Chargerback!!!
- Dennis B.
A passenger of United Airlines - 12/6/2017

It was less than 12 hours to receive news that my lost item was turned in and sent on its way to me. Great job.
- Barbara D.
A passenger of United Airlines - 12/5/2017

Truly appreciate this service. Wasn't sure where I lost my tab. Hotel/Airport/Ship so I was totally surprised when I received email anout my lost tablet from Carnival. Thank you so much.
- Donna H.
A passenger of Carnival Cruise Line - 12/5/2017

Thank you! Thank you! Thank you!! Miracle workers!!! I so appreciate your help!!! Best wishes,
- Shelley S.
A passenger of Air Canada - 12/5/2017

You guys are AWESOME! I didnt even call when I realized it was missing - I just figured it was gone forever. What a great surprise that you reached out to me! Thanks so much.
- Suzanne B.
A passenger of American Airlines - 12/4/2017

Thank you so much for your amazing follow through! My clothes arrived and I'm so grateful!
- Patricia P.
A guest of Red Lion Port Angeles - 12/2/2017

Thanks for the good service
- Cassandra H.
A guest of Portland Marriott City Center - 12/3/2017

You guys did a great job. It was quick and reasonable. THANKS!
- Kathleen C.
A guest of Monte Carlo Resort and Casino - 12/3/2017

I called Jeremy this morning, and he was very responsive to my left behind item. I had the paperwork within 2 mins and when I immediately filled out the paperwork, I received a response that my item was shipped. Way to go Jeremy - thank you for excellent customer service
- Mary B.
A guest of Hilton Grand Vacations Tuscany - 12/4/2017

Thank you so muchLost and found dept for the return of keys and propertyHope you all have a great Christmas Thank you !
- Frank J.
A guest of MGM Grand - 12/4/2017

Excellent service - thankyou
- Eleanor C.
A guest of Moana Surfrider A Westin Resort and Spa - 12/1/2017

Excellent service. Thorough and prompt delivery of my lost articles.
- Deborah S.
A passenger of United Airlines - 12/1/2017

Excellent, Superb service
- Pall P.
A passenger of United Airlines - 12/1/2017

Quick easy awsome
- Wendy B.
A passenger of United Airlines - 11/30/2017

Came earlier than expected date , I Really Like
- Enisha S.
A guest of Charlotte Douglas International Airport - 11/29/2017

I am so happy that you were able to locate my iPod and earbuds...it has music on it that is irreplaceable and which I cherish...and for returning it to me so quickly !! Thank you, thank you, thank you ! May your kindness be returned threefold ! Merry Christmas to you all...you folks are the BEST !! Cheers,
- Grace B.
A passenger of Air Canada - 11/29/2017

I so appreciate getting my kindle back
- Sue B.
A passenger of United Airlines - 11/26/2017

I received today the forgotten head phones and the iPod . I'm extremely grateful for your excellent job in finding them and returning them to me in record time!!
- Enrique W.
A passenger of United Airlines - 11/24/2017

Thanks so much for returning my ipad. It was very important to me and an unexpected surprise to ever get it back. Kudos United!!!
- Rosemary H.
A passenger of United Airlines - 11/25/2017

Great Job of returning my item..Thank you
- Meldon L.
A guest of Mirage - 11/21/2017

Great customer service from United!
- John W.
A passenger of United Airlines - 11/20/2017

Amazing! More Info for hotel guests in the front end would be helpful. I didn't know my hotels Partner ID and so it was confusing on how to get the report started. Maybe rename field to Property Search or something like that. Once report was filed dream process.
- Thandi C.
A guest of Portland Marriott City Center - 11/19/2017

Today I'll return the replacement NOOK I purchased thinking I'd never get back the one I lost. You just saved me 200$ and I have my favorite tablet ever!! United is the best. Thank you so much!!
- Emily A.
A passenger of United Airlines - 11/18/2017

Thank you Harris lost and found for such a quick and easy return of my forgotten jewelry last weekend.
- LeeAnn E.
A guest of Harrahs Gulf Coast - 11/17/2017

Many thanks for finding my camera and getting it back to me so quickly! I honestly thought that I would never see it again - and I am so grateful to have it back! THANK YOU!
- Gordon T.
A passenger of United Airlines - 11/16/2017

I am eternally grateful that you were able to find my coat and that you will ship it to me.
- Barbara S.
A passenger of United Airlines - 11/15/2017

Thank you so much for finding and returning my wallet. I am impressed by your service. Wishing you the best.
- Jeong H.
A passenger of United Airlines - 11/15/2017

On a personal note, it was one of those moments when your faith is restored by such honesty ... Your Bellagio team deserves a heartfelt thank you, Fondly,
- Heidi W.
A guest of Bellagio - 11/14/2017

Left my lap top at the airport in Chicago, never thought I would get it back. Received and email the next day. Paid shipping and arrived 2 days later. Thank You!
- Frank J.
A passenger of United Airlines - 11/13/2017

response and speedy reaction time to my situation was fantastic. job well done.
- James M.
A guest of Harrahs Cherokee Resort - 11/11/2017

I received my IPad. Wow what a good service. Thanks
- Guy D.
A guest of Mandalay Bay Delano Lost and Found Dept - 11/12/2017

I thought I had left my nook on the plane. Wasn't sure I would get back and was sure it would be a hassle. This a great surprise and easy to use.
- Kathy P.
A passenger of United Airlines - 11/12/2017

Wow. Just wow!
- Steven K.
A guest of SLS Las Vegas W Las vegass - 11/10/2017

Cedrick was very helpful and called me back in a short matter of time. Wonderful service!
- Elvia Q.
A guest of Four Seasons Hotel Las Vegas - 11/10/2017

Thanks to you and the United Airlines staff for a quick recovery of my phone.
- Michael S.
A passenger of United Airlines - 11/9/2017

You guys are great. Thank you for prompt attention
- Debi B.
A passenger of United Airlines - 11/8/2017

Excellent service
- Lynda B.
A guest of Hilton Orlando Lake Buena Vista - 11/7/2017

FABULOUS SERVICE!!!!!!!!!!!
- Nicki H.
A guestn of the Andrew Hotel - 11/8/2017

Very well handled and so professional! Very pleased with the Elara and Hilton! I'll be back! Thanks so much!
- Andrew D.
A guest of Hilton Grand Vacations Club The Elara - 11/7/2017

My lost item has been returned to me. Thank you for your excellent service.
- Gary L.
A guest of Dollywood DreamMore Resort - 11/7/2017

Wow! Thank you for helping me recover my prescription sunglasses, so easy to use the online form.
- Beth S.
A guest of PLanet Hollywood Las vegas - 11/6/2017

Received keys, thank you so very much for your concern and excellent service. The gentleman I spoke with was exceptional showing concern and taking all my information over the phone, followed through immediately when the keys were found.
- Karen N.
A guest of Atlantis Casino Resort Spa - 11/6/2017

Received phone! Thank you! Thank you!
- Brenda M.
A guest of The Madison Washington DC A Hilton Hotel - 11/3/2017

Love it! Very convenient and efficient!
- Sandy C.
A guest of Tarvelers Aid DFW - 11/4/2017

Lee was very helpful when I called about my left behind purse. He let me know it was found and packed it for shipping as soon as possible. Thank you
- Lisa B.
A guest of Hilton Grand Vacations Club Las Vegas Boulevard Suites - 11/4/2017

I never thought, in a million years I would see my ipad again. With little to almost no info besides a black carry case and it being a Samsung, you guys were able to find my ipad and get it back to me. Simply amazing! Thank you so much!!!!!!!
- Patsy S.
A passenger of American Airlines - 11/5/2017

Thank you so very much. I had initially thought the message was coming from SFO which was my final destination but when I realized it was Charlottee, NC, I changed thd option and have just paid $42.00 to have it shipped to me.

Thank you for all the effort in tracking, finding and making options available to me to reunite me with my property.

Please thank all those involved in the process for me and reassure them that I am very humbled by their good work and will endeavor to as it were "pass on" their kindness in a similar fashion for the rest of my life.

Thank you
Ever so grateful
- James K.
A passenger of American Airlines - 11/5/2017

Chris went out of his way to ensure that my credit card was returned to me quickly, thanks very much for the great service!
- Steve Y.
A guest of Red Rock Casino Resort Spa - 11/2/2017

Thanks for the amazing service.
- Charles B.
A passenger of United Airlines - 10/30/2017

best service I have seen since I started working at United 31 years ago. Only if all dept. could be as great. Thank you all...
- Richard D.
A passenger of United Airlines - 10/30/2017

Excelent attention. Very well managed the issue and solution.
- Claudio G.
A guest of Travelers Aid DFW - 10/30/2017

My phone has arrived. Many thanks!
- Burnett T.
A guest of Holiday Inn Express San Luis Obispo - 10/28/2017

I really appreciate this service. The process was easy and communications very helpful
- Sarah H.
A passenger of United Airlines - 10/28/2017

Many thanks for getting my phone back to me within a week! Excellent service provided and very appreciated.
- Carol H.
A passenger of United Airlines - 10/26/2017

Thank you so much. I really didn't think you could do it!! You have made me very happy. What a great Airline!!!!
- Anna B.
A passenger of United Airlines - 10/24/2017

Thank you so much for your continued efforts in locating my phone at the Houston Airport. I am very grateful!!
- Kelli G.
A passenger of United Airlines - 10/24/2017

User-friendly claim process.
- John S.
A guest of Moana Surfrider A Westin Resort and Spa - 10/24/2017

Hello, The lady that handled this call was unbelievable. Excellent service, polite and detailed. You are lucky!! If I owned a business, will hire her no questions asked. Please pass this note to her. It's nice to know people as kind as you still exist
- Hazem S.
A guest of Travelers Aid DFW - 10/23/2017

Thank you for this wonderful program for reuniting items with United Customers!
Bless you all,
- Ken B.
A passenger of United Airlines - 10/23/2017

I received my camera and camcorder this weekend and I thank God for you for finding and returning these items to me. Thank you so very much from the bottom of my heart. I had nightmares and heart aches from losing the cameras these past 2 weeks and having it back to me is a big relief as I had used these cameras in numerous family memories in the past. I was able to use it again yesterday to capture my family memories and I Thank you so very much for returning it back to me.

God bless you now and always.
- Aileen C.
A passenger of Carnival Cruise Lines - 10/22/2017

you don't know how relieved I am and cannot thank you guys enough. I had never flown before so this was quite an ordeal for me and I have to say that American Airlines, even though I lost my wallet was an amazing experience and I will use you guys again. Great people and great flights, Thank you again!!!!
- Donald F.
A passenger of American Airlines - 10/22/2017

Dear lost and found I want to thank you wholeheartedly for the return of my I6S smart phone I had almost given up hope. Not only did I get my phone back but I got my pictures of my first cruise. It was the most amazing voyage and I will most definitely turn to Carnival again next cruise. Thank you, Thank you, Thank you,
- Joe M.
A guest of Carnival Cruise Lines - 10/21/2017

Thank you for finding and returning my lost item. I had the best time at embassy suites
- Lisa T.
A guest of Embassy Suites Orlando Airport - 10/21/2017

Outstanding ! did not believe the article I left on the plane would be returned. Thank you for the excellent customer service.
- Jeffrey F.
A passenger of United Airlines - 10/16/2017

Doing happy dance' cannot thank you enough
- Lori W.
A guest of Flamingo Las Vegas - 10/16/2017

Lost and found proactively found my items and service was fantastic!
- Jeffrey H.
A guest of WDW Swan and Dolphin Resort - 10/13/2017

Thank you so much for the prompt service!
- Sherry H.
A passenger of Allegiant Travel - 10/12/2017

Thank you so much for your excellent recovery system. My husband's lost articles (leather jacket and prescription glasses) were received within only a few days. We are so grateful for your promptness and efficient service.
- Ginette C.
A guest of the Linq Hotel - 10/13/2017

Thank you so much for finding my wallet! I'm so glad everything was still in it and there's been no charges from my card. You guys are the best. Thank you for everything.
- Meagan K.
A guest of Holiday Inn Club Vacations at Orange Lake Resort - 10/13/2017

awesome job great service thank you so much.
- Kurt G.
A guest of Circus Circus Reno - 10/11/2017

thank you for looking and retrieving my Kindle
- Barbara G.
A guest of Carnival Cruise Line - 10/10/2017

This notification service is great. Most grateful to the individual who turned in my bag and the hotel staff. Thank you!
- Joan M.
A guest of Holiday Inn & Suites I44 - 10/6/2017

Very efficient and quick service. Really appreciated the rapid response, skill, and honesty in finding and returning my lost item. Thank you!
- Matthew B.
A passenger of United Airlines - 10/4/2017

Irene and everyone at DFW are a blessing! Honest and courteous!! Thank you all very much!!
- Anthony D.
A guest of Travelers Aid DFW - 10/4/2017

excellent service , I would recommend this hotel to all of friends and family. GREAT SERVICE!
- Veronica B.
A guest of Bellagio - 10/4/2017

Your service is amazing, thank you for your professionalism
- Rudah S.
A guest of Bellagio - 10/3/2017

Thank you! Perfect service and I'm thrilled not to have to spend $200 to buy a new Kindle!
- Hansen T.
A passenger of United Airlines - 10/3/2017

Amazing service! My item was left at the hotel for three weeks before I noticed. I submitted my case and my emailed the next day about the retrieval of my item!
- Mia R.
A guest of Hilton Grand Vacations Club The Elara - 10/2/2017

Great, quick and honest service! Thanks!!
- Tamara E.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 9/30/2017

I was impressed and gratified by the excellent work done by Cheryl of the Security staff and the entire Lost and Found team. Great work heading off what could have been an utter personal disaster.
- Steve B.
A guest of Harrahs Las Vegas - 10/1/2017

The lost and found people were awesome. Lost my wallet in the casino which was very stressful. They helped locate and get it back. I spoke with Evon, Martha and Betty. Please let them know they were tremendous... very kind, caring and timely.
- Mark J.
A guest of MGM Grand - 10/1/2017

I cannot thank you enough!! You guys are Awesome!! THANK YOU!!
- Kathy C.
A passenger of American Airlines - 10/2/2017

Received my lost phone. Agent who helped was very nice and efficient
- Vickie K.
A passenger of United Airlines - 9/30/2017

Vicki did an amazing job of gracious customer service!!!!
- Gayle B.
A guest of Four Seasons - 9/29/2017

So thankful that you found my robe! Honestly, I didn't think I would hear back from your hotel. So very thankful right now!
- Drenda D.
A guest of Embassy Suites Franklin - 9/29/2017

Very satisfied with the service.
- Nandigam G.
A guest of Travelers Aid DFW - 9/29/2017

Thank you SO much! Very happy with your incredible System and so happy to have my kindle back!
- Christine B.
A passenger of American Airlines - 9/28/2017

I want to thank United Airlines for not only finding my Kindle that I left on the plane, but actually searching for its owner (me). I am grateful for this and appreciate your efforts. Thank you ever so much!
- Laura D.
A passenger of United Airlines - 9/26/2017

Its a fantastic experience. I really appreciate your assistance. I personally thank Nicole Jerez for putting costumer first! Thank you!
- Moses R.
A passenger of Sun Country Airlines - 9/25/2017

Thank You very much, the package arrived before we even arrived at home, your office has gone above and beyond in helping with this and we truly appreciate you.
- Sandy A.
A guest of Mandalay Bay Delano - 9/25/2017

I received the swimsuit that I forgot at your hotel today! Many thank! You are such a nice organized and friendly hotel. I'll stay there again in the future.
- Jennifer C.
A guest of PARC 55 SAN FRANCISCO a Hilton Hotel - 9/23/2017

Great service of lost and found, I never thought my cell phone would be found and returned not in million years, thank you.
- Maria R.
A guest of Six Flags Great America - 9/21/2017

Can't believe how quickly y'all were able to locate my Kindle. Though I admit I had to have one of the representatives assist me in filing my report. I am older a a bit challenged by computers and such. Your representative was very kind and quickly resolved my issues. Thank you for having such a nice able person on staff. Again I look forward to getting my kindle back and finishing my book. Lol.
- Melody J.
A passenger of United Airlines - 9/22/2017

PERFECT. I left a couple things in the seat back on my last flight of a busy day. When looking for a number to call I found the electronic lost and found form. I filled it out with all the information I could remember. I received a personal phone call in less than an hour notifying me the items were found. An email followed as well. I decided to have them shipped and they were promptly sent and arrived in three day. That is why i must say that the process was PERFECT. Thank you United and thanks to an excellent staff.
- Paul B.
A passenger of United Airlines - 9/20/2017

You guys are awesome! Keep up the great work! Thank you so much.
- Vasanth K.
A guest of Travelers Aid DFW - 9/20/2017

I want to thank everyone for finding my husbands glasses
- Iva J.
A guest of Sunset Station - 9/19/2017

Very easy to understand and fill out
- Craig B.
A guest of Travelers Aid DFW - 9/18/2017

Thank you for the fast service
- Christine M.
A guest of Bluewater Realty - 9/14/2017

This was the best part of my United trip this time - thanks for being there!
- David A.
A passenger of United Airlines - 9/13/2017

Thank you for providing us with a quick and efficient way of retrieving our property.
- Angela S.
A guest of Holiday Inn Club Vacations Galveston Seaside Resort - 9/13/2017

Thank you for finding my lost article and for keeping me informed throughout the process
- Dean M.
A passenger of United Airlines - 9/12/2017

Thanks for continuing to look for my item. Your service was awesome!
- Julie B.
A passenger of Sun Country Airlines - 9/11/2017

Marvelous service
- Michael A.
A guest of Hilton Portland - 9/10/2017

Fantastic fast service
- Marie M.
A guest of Mirage - 9/7/2017

Your service is awesome, I got my phone back and I'm so happy about it, it is so good to know that there's still good people in this world.
- Zyanya C.
A guest of Carowinds - 9/9/2017

Great, speedy, wonderful service.
- Candi L.
A passenger of United Airlines - 9/5/2017

Gail was an amazing help to me when I forgot my passports at the Venetian. She was extremely competent and professional, during a time when I was very stressed. I am grateful for all her attention to detail and hard work.
- Julia S.
A guest of Venetian Palazzo Resort and Sands Expo - 9/5/2017

Since our plane had problems, and we had to board another plane, somehow I misplaced my passport book. Never thought I'd see it again.Thank you so much for finding and returning it to me.
- Oleana S.
A passenger of United Airlines - 9/5/2017

Thank you, thank you, thank you!!!! I am so very grateful to have the chance to recover my phone. I really can't thank you enough.
- Glenda G.
A passenger of American Airlines - 9/4/2017

Thank you for finding my son's retainer!! You saved us a lot of money to replace it!
- Maureen S.
A guest of Embassy Suites Murfreesboro - 9/2/2017

Thank you! Very grateful for your rapid response and quick ship!
- Sue I.
A passenger of United Airlines - 9/2/2017

American Airlines! Thanks a million times over for finding my I pad and for letting me know! I had been worried sick! You ARE the best and I truly appreciate it! I have already filled out the info snd have paid for the return! You are on my calendar for my next flight! That's what I call service! Well done, AA.
With much gratitude,
- Sylvia C.
A passenger of American Airlines - 9/2/2017

Thank you so much to all at American Airlines for all our efforts in recovering my iPhone (same day, in fact, with hours).Another reason I fly AA.
- Cathie L.
A passenger of American Airlines - 9/2/2017

Very impressed with the ease of getting this done
- Paula K.
A guest of Spinnaker Resorts Hilton Head - 9/1/2017

This service is fast, convenient and easy to use!
- Diara T.
A guest of Circus Circus Las Vegas - 8/31/2017

Quick and amazing service.
- Aditya N.
A passenger of United Airlines - 8/30/2017

Thank you so much for taking care of my computer which was taken from my checked luggage. It had my house and car keys in the suitcase along with my computer. I was so happy it was returned packed properly and is working! I would have had to pay $475 to replace the key to my Mercedes had it slipped out of my computer bag. Thank YOU!!!
- Pierre L.
A passenger of American Airlines - 8/30/2017

I am so pleased with this service as well as the Paris Hotel staff for returning my items!! Thank you so much!
- Elizabeth E.
A guest of Paris Las Vegas - 8/27/2017

Received my item today - 3 days after my flight Great service and thanks for carefully wrapping my e-reader.
- Jim W.
A passenger of United Airlines - 8/25/2017

Both Rex and Doug at the Four Seasons Hotel in San Francisco were professional, friendly and helpful regarding my lost items. I am grateful for their ability to help me resolve how to retrieve my lost items. Thank you very much.
- Loren P.
A guest of Four Seasons Hotel - 8/25/2017

Carol and Maureen were absolute gems. And Nora running all over the place to get this laptop back to me! I cannot thank everyone enough!!!
- Elizabeth L.
A traveler of Travelers Aid DFW - 8/25/2017

Thank you so much for finding my items and making an easy way to have it sent back to me!
- Lisa S.
A guest of Hilton Portland - 8/23/2017

Donald at DFW airport provided outstanding and efficient asssistance. My lost purse arrived at my home the next day after speaking with him. Many thanks!!
- Mary R.
A traveler of Travelers Aid DFW - 8/23/2017

Thank you so much, I received my straightener, it was completely stress free process.
- Kathleen M.
A guest of Sheraton Cavalier Saskatoon - 8/23/2017

Thanks in locating my item. It was relatively easy to file a claim, and the regular email updates were reassuring that the item if found, would be returned.
- Daria W.
A traveler of Charlotte Douglas International Airport - 8/23/2017

COULND'T BE HAPPIER ALL MY STUFF WAS FOUND AND RETURNED!!
- Dorreen D.
A passenger of United Airlines - 8/22/2017

Thank you very much for you help in getting my glasses back to me - I appreciate all the help I got from the customer service.
- Jenny J.
A guest of Sheraton Princess Kaiulani Hotel - 8/20/2017

I never thought I would see this package again, but thanks to the staff at Caesers Atlantic city. We got our things back Thanks.
- Donald K.
A guest of Caesars Atlantic City - 8/21/2017

Took a while for Whiskey Pete's to locate item, but shipment was fast and secure. Thanks sooooo much!!!
- Rodger S.
A guest of Whiskey Petes - 8/17/2017

I think your system is great. Will give a better informed feed back whan i get my charger. THANKS!!
- AbuBakr M.
A guest of Excalibur Hotel and Casino - 8/17/2017

We just want to say a great big 'Thank you' to you staff, my purse was left on the plane with all my personal items to include credit cards etc. And after being conducted the purse was returned with all my things still inside! Thank you all souch!!! God bless you everyone!
- Kent & Christine.
passengers of Allegiant Travel - 8/18/2017

I'm so happy to find my belonging and to have your great service thanks a lot and God bless America
- Magdi H.
A passenger of United Airlines - 8/17/2017

Thank you so much for your quick respond and sending my Ipad to me.I want to express my appreciation to your cleaning staff that turned my Ipad into the lost and found. It's great to know that you have trust worthy personal working for your hotel. Than you again.
- Linda M.
A guest of Harrahs Las Vegas - 18/16/2017

We are impressed with your lost and found process. From the security officer we talked with to the Guest Services staff, it is obvious that you have a well documented process and very conscientious personnel. we lost a pair of glasses and our SUV fob and you r text found them both. Well done and many thanks from two happy visitors who will be back!
- Cynthia and Alan.
guests of Carowinds - 8/17/2017

Excellent service! Thank you for returning my fav swimsuit! :)
- Pam P.
A guest of New York New York - 8/16/2017

I spoke to Ruby I believe... she was working Tuesday am. She was excellent and extremely helpful!!
- Stephanie T.
A guest of Travelers Aid DFW - 8/16/2017

Thank you so much, for your honesty and service
- Abril A.
A guest of Six Flags Over Texas - 8/14/2017

DFW lost and found did an excellent job. They went above and beyond anything I expected. They were professional and efficient. The agents I spoke to on a Sunday 8/13 were awesome!
- Kathryn C.
A guest of Travelers Aid DFW - 8/14/2017

Rceived my items today. Thanks for tracking them down and returning them.
- Emily D.
A guest of Holiday Inn Express and the Eastonian Banquet - 8/12/2017

A note to thank you very much for persisting with the search and ultimate delivery of the ipad. We are very grateful, as is our grandson, as he was quite devastated at it's loss. We really thought after such a long time that another passenger must have taken it. We appreciate your help and concern. Regards Andrew
- Andrew D.
A passenger of United Airlines - 8/10/2017

Left my phone at Great Wolf Lodge. The process of getting it returned back to me was easy,cheap, and fast.
- Rachel P.
A guest of Great Wolf Lodge Mason OH - 8/11/2017

Thank you to the staff member that turned my cell phone in to the lost and found you saved me from having to buy a new phone and losing all my photos and information. I would like to also say thank you to security who was so nice and helpful in trying to help me find it on Sunday the 7th when I lost it, Duci you are great it was such a pleasure to speak to you and again thank you for shipping my phone out my phone the same morning I am a greatful customer thank you again.
- Barbara P.
A guest of Viejas Casino & Resort - 8/9/2017

Super, thanks!
- Virginia J.
A guest of DoubleTree Resort by Hilton Myrtle Beach Oceanfront - 8/8/2017

Excellent service! Response was quick and easy
- Vicki W.
A guest of DoubleTree Suites by Hilton Austin - 8/7/2017

So awesome of your hotel to do this. We travel extensively and it's the not the first time we have forgotten something but it is the first time a hotel reached out to return it. Speaks volumes. I appreciate it greatly. We visit Vegas several times a year and it most definitely adds another "star" to your hotel. Thank you.
- Susan K.
A guest of Cosmopolitan of Las Vegas - 8/7/2017

Thanks so much, words could never express what you did for us. Those dolls means the whole world to our grand baby, again a BIG THANK YOU!!!
- Roberto H.
A guest of Westgate Lakes Resort Orlando - 8/5/2017

Your service is impeccable. You were fantastic in time of need. Thanks again.
- Jimmy B.
A guest of Don CeSar Hotel - 8/5/2017

Very helpful! Lost item and managed to get it shipped back on the same day. I called the hotel I stayed at to make sure this site worked, and it did!
- John M.
A guest of Circus Circus Las Vegas - 8/4/2017

Embassy Suites in St. Charles, MO kept my tablet safe and promptly shipped it to me upon payment of postage. Chargerback was similarly great in facilitating the return. Thank you
- Brendan A.
A guest of Embassy Suites Saint Charles - 8/4/2017

My ex husband and his 2 brothers fly or have flown for Continental and United. Their 2 brothers are supervisors in freight and baggage. They all told me I'd probably never see my iPad again. I have renewed faith in humanity again. Thank you sooo much for your professional standards that obviously are high. My whole life is on that iPad! When I got home today from visiting my daughter and family, it was on my porch. I can't thank you enough.
- Linda S.
A passenger of United Airlines - 8/3/2017

A very professional operation.
- Jean S.
A guest of Four Seasons - 8/3/2017

Thanks for sending left behind possession--another reason to love the YMCA of the Rockies
- Patty S.
A guest of YMCA of the Rockies Estes Park Center - 8/3/2017

Thank you so much. A recovery my wallet, with everything inside, and in sort period of time.
- Domingas V.
A passenger of United Airlines - 8/1/2017

Excellent Service, ThankYou!!!!!! Saved Me Alot Of Money
- Jenny C.
A guest of Carowinds - 8/1/2017

Thank you so much for finding my I-pad I left on the plane! I was extremely happy! I also appreciated the fact that United let me know so many different ways, i.e. Email, phone, text to ensure I got the good news. Obviously United staff are very honest too! What a marvelous airline! Thank so so much!
- Debra P.
A passenger of United Airlines - 7/31/2017

I was very impressed at the Swan's quick response and timely shipping of my items. When I lost an item at a different hotel for a different conference, I had to call them and it took a very long time for me to get my items and to track down WHERE they actually were within the hotel. Very impressive!
- Jennifer P.
A guest of WDW Swan and Dolphin Resort - 8/1/2017

Great service! Very thankful for this process and for the outstanding hotel staff. Thank you!!
- Ben P.
A guest of Hilton Rosemont - 7/29/2017

Great service
- Christina H.
A guest of Harrahs Las Vegas - 7/31/2017

Cant tell you how much I appreciate the effort to return my comptuer. Remarkable.
- Ralph B.
A passenger of United Airlines - 7/31/2017

The person I talked to in United Lost and Found on July 26th, was very helpful. I needed to call her a couple of times and she was efficient and took care of the problem. I am sorry I did not get her name.
- Joyce F.
A passenger of United Airlines - 7/27/2017

Great service! I left my IPad behind last Sunday morning and called the lost and found when I realized that I left my iPad. They found it right away and mailed it to me. I got my iPad and earbuds today. (Wednesday). Thanks!
- M. C.
A guest of South Point Casino - 7/27/2017

Great service - someone answered right away and took the time to find my wallet AND call me back when they did. Awesome service! Thank you for giving my jet lagged error a happy ending.
- Anne W.
A passenger of United Airlines - 7/25/2017

Great service super quick
- Kishorkumar.
A guest of Caesars Palace - 7/25/2017

Very impressed that after more than 4 months you have found my iPad - have a lot of pictures etc. that I thought were gone forever. Thank you so much for the continued looking for it-I really appreciate it-thanks so much.
- Susan T.
A passenger of United Airlines - 7/25/2017

Excellent. Fantastic work. Thank you.
- Brian C.
A passenger of United Airlines - 7/25/2017

Thank you so very much for taking time to get my phone in the mail back to me. It has pics of my grandchildren and contacts that I don't have recorded elsewhere.Thank you!!!!!!!!!!!!!!
- Joel H.
A passenger of United Airlines - 7/4/2017

Impressively efficient service..
- Emel B.
A passenger of United Airlines - 7/24/2017

Thank You So Much for returning my iPad that I left. I appreciate all of your help.
- Geena W.
A guest of Doubletree Galveston - 7/24/2017

Thank you lost and found department! Your response to my lost articles was quick and very professional! Thank you
- Lucy H.
A guest of Flamingo Las Vegas - 7/20/2017

Thank you!!! I greatly appreciate your help. Just wondering when the check would get here for the cash?
- Lianne C.
A guest of Red Rock Casino Resort Spa - 7/24/2017

I ate dinner at the BLT bar and left my VISA. I am so impressed with the bartenders placing my card in the lost
- Laura F.
A guest of Ballys Las Vegas - 7/23/2017

This was a great service. I liked the updates that you were still looking. Might be good to emphasize why it can take up to 30 days to find the item. Shipping was handled very expeditiously and my article was returned in great condition.
- Pixey M.
A passenger of United Airlines - 7/22/2017

Thank you, thank you, thank you. My Ipad was found and returned within a week. I really never thought that was possible. Thanks to some very honest people.
- Sarah G.
A passenger of United Airlines - 7/22/2017

Thank you, have felt supported throughout entire ordeal.
- Rhod P.
A guest of Six Flasg Great America - 7/20/2017

By far Ballys has been the best place we've stayed at. Your customer service is over the top. The employees made us feel at home. Definitely staying there next time we are able to go!
- Merlyn P.
A guest of Ballys Las Vegas - 7/17/2017

Received today, quite promptly. Thank you very much.
- Alfred M.
A guest of Palms Casino Resort - 7/17/2017

I am very happy forthe service you gave me.Irecived the sweater Thank you
- Norma S.
A guest of LUXOR Las Vegas - 7/15/2017

Very effective service - thanks!
- Ivana H.
A guest of Holiday Inn Club Vacations Holiday Hills Resort - 7/14/2017

I thought my laptop would never be found and returned. But it's now on it's way home to me!! Great service. Delighted! Thank you
- Daniel C.
A passenger of United Airlines - 7/14/2017

Debbie, in the Ascuaga Nugget Lost and Found Dept, was extremely courteous and very helpful. I commend her customer service.
- John W.
A guest of Nugget in Sparks Nevada - 7/14/2017

Thank you soooo muchfor your effort to find my iPad! !You save my life. Thank you again!
- Alice K.
A passenger of United Airlines - 7/13/2017

Outstanding service! Thank you so much.
- Adam G.
A guest of Hotel Nikko San Francisco - 7/11/2017

Great, easy to use service.
- Wayne S.
A passenger of United Airlines - 7/11/2017

GREAT professional, same day service. Thank you!!!
- Bettie S.
A guest of Flamingo Las Vegas - 7/7/2017

Just wanted to say thank you for finding and returning my favorite suit jacket. I didn't think I'd ever see it again was so happy to be wrong.
- Glenn H.
A passenger of United Airlines - 7/7/2017

Very fast and professional service. Haven't received item yet but was mailed next day after reporting the lost item
- Mike W.
A guest of Venetian Palazzo Resort and Sands Expo - 7/6/2017

Feeling top of the world when you were able to locate my lost camera. Highly appreciated all the help and effort you guys put. Thank you thank you very much.. I am happy with this service from United Airlines.. kudos
- Sandeep C.
A passenger of United Airlines - 7/6/2017

Thank you so very much. Your follow up and customer service was excellent throughout this process. Very much appreciated. Regards, Kelly
- Kelly K.
A passenger of United Airlines - 7/6/2017

Very thankful for your prompt attention to find and send my cellular!
- Susana M.
A passenger of United Airlines - 7/5/2017

This site has been wonderful! DreamMore was able to locate our lost item and they shipped it out to us. I have a very happy son! First time using chargeback and I found it very helpful. Thank you!
- Melanie J.
A guest of Dollywood DreamMore Resort - 7/2/2017

Great service I got my belongings returned in 2 days!
- Dawn E.
A guest of Brown Palace Hotel and Spa and Holiday Inn Express Complex - 6/30/2017

I couldn't believe how quickly your lost and found got back to me! I received an email the very next day saying they found my Kindle. I was so relieved. Great job United!!!
- Patricia B.
A passenger of United Airlines - 6/30/2017

This is my favorite airline and I have been use for years. In my last trip to Amsterdam I forgot my ipod in the plane with personal information. Thank you to your excellent service, I got my device back. This confirm why you guys are the best for me. Please receive my gratitude and admiration for your company.
- Ancizar B.
A passenger of United Airlines - 6/30/2017

A perfect way for the consumer to connect with United Airlines and track the lost item. The app could not have been easier!
- Jeanne P.
A passenger of United Airlines - 6/29/2017

Amazing service!
- Deborah H.
A passenger of United Airlines - 6/29/2017

Thanks for securing and sending my lost item in such a timely manner!
- Pat K.
A guest of Great Wolf Lodge Grapevine TX - 6/27/2017

Service beyond expectation, simply top. thank you very much!!
- Luc A.
A passenger of United Airlines - 6/28/2017

This process was awesome! Thank you for your promptness! Blessings!
- Patricia G.
A guest of Anabella Hotel - 6/27/2017

I got the phone thank you. You did a really good job and I appreciate it
- Freeman Y.
A guest of Rio All Suite Hotel and Casino - 6/27/2017

Being my 1st time with this process, the attendant was very courteous and patient with me in explaining the instructions and process of assuring me all was well and he had everything in his possession. He assured me that the pkg would go out Tuesday and I will have before the week was out. It calmed my nerves down quite a bit. Thanks.
- Georgia W.
A guest of Holiday Inn Club Vacations Fox River Resort - 6/26/2017

Was completely satisfied with the fast service. Thanks very much,
- Robert S.
A guest of South Point Casino - 6/25/2017

Super fast service! Many thanks for finding and sending my item!
- Jack N.
A passenger of United Airlines - 6/24/2017

Excellent work and honesty by united airlines! I am so impressed and my faith in humanity a little restored at this wonderful act of honesty and kindness!
- Andrew K.
A passenger of United Airlines - 6/23/2017

I have received my iPad. Thank you for the prompt return of my lost item.
- Delores W.
A guest of Harrahs Cherokee Resort - 6/23/2017

Thank you for the quick service and the goodies inside.
- Ross P.
A guest of Silver Legacy Resort Casino - 6/22/2017

Thank you for returning my Apple Power cord Dan. It is very much appreciated!
- Tim H.
A guest of Sands Regency - 6/22/2017

Thank you Thank you United Air Lines and Chargerback!!! I was amazed that the item was found, that it was found quickly, and that the item was shipped and arrived home from Europe before I did. It was wonderful customer service and I'm so grateful to have my item back. I admit I thought it was a long shot, but my expectations were proven incorrect.
- Nancy B.
A passenger of United Airlines - 6/21/2017

Fantastic service from start to finish and I can't believe I got my kindle returned to me one week after reporting it left at Newark Airport. Fantastic service. Much appreciated. Thanks
- Margaret K.
A passenger of United Airlines - 6/21/2017

I was so surprised that my electronic tablet was found and returned, and not stolen. Your database matching was terrific, and it worked with no trouble on your quick return. Thank you, Thank you!
- Harold B.
A passenger of United Airlines - 6/19/2017

Thank you for locating and sending my iPad. I was thrilled when it showed up today.
- Lauren C.
A guest of MGM Grand - 6/19/2017

Absolutly Awsome thankyou so much very professional and quick carnt thankyou enough
- Rowan N.
A passenger of United Airlines - 6/19/2017

Received my belt, Thank you
- Jim L.
A guest of Wynn Las Vegas - 6/19/2017

I recieved everything that I left behind very fast. Thanks for all youre help!!!!
- Hiram M.
A guest of Club de Soleil 2 - 6/19/2017

I cannot believe my Kindle was found and shipped back to me! Thank you for your wonderful customer service!!
- Carrie C.
A passenger of United Airlines - 6/18/2017

Thank you!!!!!!! My daughter misplaced her purse at Kings Island. It contained a cell phone, some medication and cash. I thought for sure it was a gone-er. I filed the report thinking that we would never see her items again. And here it is! Everything in tact! Even the small amount of cash. Thank you so much! I am very impressed with your system and it makes me feel safer about going to your park. You are fantastic. Thanks again!!!!!
- Rebecca M.
A guest of Kings Island - 6/16/2017

Thank you for retrieving and returning the articles from the safe at the Paramount Hotel so quickly. Very much appreciated.
- Connie C.
A Portland Paramount Hotel - 6/16/2017

Elvira was a Godsend. I was so thankful she was willing and happy to look in our room. We recently bought with Tahiti Village timeshare and we were so glad we did. This just confirmed it.
- Deborah C.
A guest of Tahiti Village - 6/15/2017

I would like to thank all involved in the timely manner of recovery of my item and it being returned to me.!
- Carolyn C.
A guest of Hershey Park - 6/14/2017

All of you have saved my sanityThx to everyone involved
- Patrick M.
A guest of Venetian Palazzo Resort and Sands Expo - 6/11/2017

Muy buena atención
- Isaac M.
A guest of Pelican Hill Resort - 6/11/2017

Thank you so much for locating my necklace. It was an heirloom from my mother, who passed in March. I will always be in your debt.
- Kathy T.
A guest of Mandalay Bay Delano - 6/11/2017

I got my item back fast. I am very impressed with the service.
- Josephine S.
A passenger of United Airlines - 6/7/2017

Thank you! A young man has his medical card back. The money was still in the wallet.
- Jane B.
A guest of Cedar Point - 6/3/2017

Excellent service from start to finish many many thnks
- Heather B.
A passenger of United Airlines - 5/31/2017

Great quick returns!!
- Dwayne S.
A guest of Great Wolf Lodge Mason OH - 5/25/2017

Thank you UNITED!!! You returned a mini iPad to my 14year old. As you can imagine he was thrilled!! Teens, iPads bought with birthday money, sooooo excited!!!
- Letticia A.
A passenger of United Airlines - 5/21/2017

Very pleased that our item was found and thank the representative for making the effort to call rather than leaving it to another department. My daughter is ecstatic!
- Patricia B.
A passenger of American Airlines - 5/21/2017

Thank you so much for your prompt attention to this matter. Finding my phone has saved me so much hassle and also money.
- Lois K.
A passenger of United Airlines - 5/20/2017

I thank American Airlines for there quick response that they found my iPad and is sending it right out to me. Thanks again!!!
- Mark H.
A passenger of American Airlines - 5/20/2017

FANTASTIC service. Wish I could give a reward to the crew. THANKS
- Ken F.
A passenger of American Airlines - 5/15/2017

Thank you so much for your immediate response for my claim.
- Salud Z.
A passenger of United Airlines - 5/11/2017

Thank you so much for your assistance. Your courtesy and service was outstanding. See you all on our next visit when our daughter returns to Emory this fall.
- Cleora T.
A guest of Emory Conference Center Hotel - 5/11/2017

What a wonderful surprise! Never felt with such a quick response! Love it. So efficient!!!
- Michele K.
A passenger of United Airlines - 5/9/2017

Thank you very much. Appreciate the great service. I will definitely refer and tell my family, friends and co workers my experience at your hotel and the assistance you all provide for my lost/found item
- Iris U.
A guest of Lost and Found Venetian Palazzo Resort and Sands Expo - 5/8/2017

Received everything in good condition and very quickly, thank you !
- Jim H.
A guest of Downtown Grand Las Vegas - 5/5/2017

Thank you for everything.I just got my clothing's. I was so happy. And my three items was kept goodness.Thank you so much. I appreciate your support.
- Junko F.
A guest of Sheraton Princess Kaiulani Hotel - 5/6/2017

Thank you for quickly returning my husband's Cpap charger cord. We are most grateful!
- Patti P.
A guest of Hilton Hawaiian Village - 5/5/2017

Your Services Are Awsome! Thank You For Returning My Prescription Glasses!!
- Lisa C.
A guest of Holiday Inn Club Vacations at Desert Club Resort - 5/4/2017

Very amazed by the how quickly you processed the request! Couldn't have asked for it to have been any better! Thank you!
- Salvador I.
A guest of Great Wolf Lodge Grand Mound WA

Special thanks to the United staff for the retrieval of my IPAD! Thankful that once it was found, It was forward to me. Daughter gave it to me for Christmas which made it extra special.
- Ruth C.
A passenger of United Airlines

Thank you so much American Airlines and your entire team for contacting me about my missing tablet. I am so impressed that you took the time to look me up and contact me I could shout it from the roof tops considering all the bad publicity that has plagued the Airlines later. Kudos to American Airlines for going above and beyond for getting my lost item to me which I was able to claim this morning in Philadelphia. Now I am home in Las Vegas thanks to a great flight. Thank you very much.
- Joan M.
A passenger of American Airlines

A huge thank you to the United crew and chargeback for getting my laptop back to me after I left it on the plane to Greenville SC! You made me extremely happy!
- Christina O.
A passenger of United Airlines

I thought I'd never see my bracelet again but it was found and sent back! Thanks!
- Saira H.
A guest of Palmer House Hilton

Wow! So easy to have my lost item returned! Could not be happier!
- Tawnya V.
A guest of Venetian Palazzo Resort and Sands Expo

well done. Thanks for your system, follow on, and ability to track the lost or LOB item tracking. The personal contact sytem was not the best. In effect it was not even there. Yet you found my stuff. Well done and thanks.
- Juan L.
A passenger of United Airlines

Amazing that I can get my phone back. And people were really helpful and thought how to help me get my phone again and track it. Thank you!!!!
- Lars V.
A passenger of United Airlines

Awesome website to get lost or left behind items really easy to use happy with this website, thank you
- Kevin.
A guest of Harrahs Resort Southern California

Thank you so much for getting my wife's birthday present back to me, that I forgot in the safe, The best for you and all your team at the Westin Resort.
- Luis A.
A guest of Westin Kaanapali Ocean Resort Villas

Thanks a million times over for the quick return of my camera that I left on an international flight. It could not have turned out better.
- Janet J.
A passenger of American Airlines

Really surprised by how simple and efficient this was; really pleased to get my device shipped so quickly.
- Matthew T.
A passenger of United Airlines

Nice to have online site to file lost claim...and better yet, that they located my prescription glasses left behind in my room and are shipping.
- Teri B.
A guest of Bellagio

Excellent and efficient job at tracking my things down that I left in my room. Great customer service.
- Darla S.
A guest of Bellagio

What an amazing system. I would have bet my iPad was gone forever. United, you are the best !!
- Charles C.
A passenger of United Airlines

Absolutely overwhelmed with gratitude at your service - wow!
- Raymond R.
A passenger of American Airlines

I was amazed that the articles were turned in to begin with and that I got a quick response saying they were located and would be on their way after I sent in the postage. I did, and the package arrived promptly today. April 10th. Thank you so very much. It is nice to know that there are still honest and efficient people who care about doing the right thing. Thank you to everyone involved at Westgate, I so appreciate receiving my lost items.
- Mary R.
A guest of Westgate Resort and Casino

I was completely satisfied and thrilled that you were able to return my lost iPad Air to me! You guys rock!!
- Anne M.
A passenger of United Airlines

Thanks to Chargerback and the Seattle Airport Hilton for the speedy return of my lost and found favorite scarf. It was greatly appreciated!
- Mary T.
A guest of Hilton Seattle Airport and Conference Center

I am completely impressed and grateful that United has been so persistent and successful in locating and returning my iPhone. I had imagined it was a really needle in the haystack situation and yet you did it. Thank you.
- Dennis H.
A passenger of United Airlines

I am very impressed and pleased at the prompt and friendly service. Thank you very much.
- Catherine L.
A passenger of United Airlines

AMAZING! thank you for going above and beyond to help us!
- Angel R.
A guest of Great Wolf Lodge Grapevine TX

soooo happy the you retrieved my wedding ring!
- Leslie H.
A passenger of American Airlines

Thank you, it was unbelievable how fast my tem was returned. I am really satisfied with your service. Thanks again.
- Cesar O.
A guest of Monte Carlo Resort and Casino

You guys are awesome! Thank you!
- Kathleen R.
A guest of Hilton Grand Vacations Club at The Flamingo

Wow. You are all angels! The Norfolk security and American Airlines baggage representatives were so kind to me. A woman named Marlene (I think she is at Norfolk) gave me great peace and explained that it may take a day or so for wallet to show up. Every single employee at American Airlines was KIND and empathetic and thank you for finding my Husband's wallet. God bless each person that dealt with a frantic wife. Thank you so very much.
- Katy B.
A passenger of American Airlines

I have received my phone that I lost in United Aircraft. I can not express my appreciation enough, thank you and thank you again for such prompt/considerate/active supports...!
- Lee Y.
A passenger of United Airlines

An excellent experience retrieving my jacket after I left it behind in my hotel room! I am so greatful to the staff at the Hilton Hawaiian Village!
- Michele N.
A guest of Hilton Hawaiian Village

Excellent service item was located very quickly multiple options for me to retrieve my item . Follow on the option I chose very timely I am very impressed with this service. Many Thanks!!
- Pamela W.
A passenger of American Airlines

Wow. What an easy to use process...and my item (eye glasses) was found quickly!
- Todd L.
A guest of Harrahs Resort Atlantic City

WOW! You guys are FAST! You found and shipped my lost item in record time. GREAT JOB! AND TY... :)
- Mary K.
A passenger of United Airlines

Thank you so much for helping locate and return my Nook. I was very surprised that I would end up receiving it back! Thank you to everyone involved with helping! It is such a great feeling to know I will be getting it back and honestly just as importantly to know we have such kind people who are among us every day! Sincerest appreciation!!
- Janet G.
A passenger of American Airlines

I was devastated as I thought my lap top computer had been stolen at the hotel. I am a college professor, and I have a significant amount of course work and my own writing on my lap top, and it was very stressful to think that I would never see that again. Imagine my surprise and immense relief with I saw your email informing me that my lap top had been found on the plane!!! I was dancing in the halls at work! You have no idea how much this kindness and honesty affected my life! I only wish I had the name of the person who found my computer and turned it in! She/he is my hero! And it was so easy to pay to have it sent back to me! I am deeply impressed with this service!Easy to use, to track, and it made a huge difference to me! Thank you so much!
- Sandra D.
A passenger of American Airlines

Great experience. Very professional. More hotels should use this service.
- Steve K.
A guest of The Ballantyne Hotel

I am more than pleased with your lost and found service. My lost item around arrived in the mail yesterday, the same day I arrived home from my vacation. I figured I'd never see it again. Thank you, thank you, thank you!
- Carole C.
A passenger of American Airlines

Amazing!!!! Thank you for finding the sweatshirt and contacting me!
- Kristen R.
A guest of SpringHill Suites Atlanta Airport Gateway

Thank you very much. You were so efficient and helpful.
- Carlos M.
A guest of Venetian Palazzo Resort and Sands Expo

Thank you very much for your excellent service!
- Letitia M.
A passenger of American Airlines

My wallet was found within 2 days and I had it shipped to my house and received another 2 days later. Thank you!!
- Lindsay W.
A passenger of United Airlines

Excellent service! THANK YOU! I appreciate the extremely fast response!
- Joann C.
A passenger of Sun Country Airlines

I'm so thrilled that you found my wallet! Thank you to everyone involved!
- Verena J.
A guest of the Cosmopolitan of Las Vegas

Fantastic job by crew and Newark airport United staff in finding, securing and getting my iPad back to me. Thanks so much. It's why I fly United.
- Chuck A.
A passenger of United Airlines

Simply amazed and appreciative!!!! Left a very expensive set of headphones on the plane and it was found intact and returned to us safely. Can't say thank you enough. Still some good people and companies out there. American Airlines and Chargerback is a 5/5!!!
- Roland L.
A passenger of American Airlines

Thank you so much for sending my daughters favorite cup back!
- Debbie D.
A guest of Holiday Inn Express and Suites Geneva

Great job found, contacted and shipped by afternoon
- Susan C.
A passenger of American Airlines

Many, many thanks. We are very appreciative.
- Jimmy C.
A passenger of American Airlines

Thank you for the quick action. If not then I would've purchased another one for $200. Glad I flew AA.
- Raymond B.
A passenger of American Airlines

This service is INCREDIBLE! I lost an $800 dental appliance, and they found it after 2 weeks of it being lost, and they mailed it back to me! I am so grateful for this service!
- Bettina D.
A guest of Embassy Suites Murfreesboro

Great service. Thanks to Daydra (spelling?) and the rest of the lost and found team for so quickly locating and returning my wife's coat.
- Gerald F.
A passenger of American Airlines

I was thrilled with the promptness and courtesy in retrieving my forgotten item in the hotel. I applaud The Venetian for taking care of this problem so easily for me.
- Joe M.
A guest of Venetian Palazzo Resort and Sands Expo

I am SO impressed with the efficiency of your service and so hugely delighted to be getting my hat back. I bought it in a market in Goa, India - so it has travelled very far already and i was so sad that it might have been lost. Well done everyone for reuntiing me with it. A million thank yous.
- Henrietta J.
A guest of Beaver Creek Resort

You are the best! You did a great job beyond expectation! Thank you!
- Rachel R.
A passenger of United Airlines

Excellent communication and service. Forgotten item arrived quickly and well packaged. Thank you!
- Kenneth W.
A guest of The Palms Hotel and Spa

Thanks so much for finding my lost wallet and all the communication. I really appreciate your prompt action shipping my wallet.
- Laura M.
A passenger of American Airlines

Total awesome! So appreciative of the staff on phone, those who clean plane and found my iPad. United is my carrier of choice .... and that will never change. The iPad had pics of my parents which not sure I could replace. To the team at United - thank you!!!!
- Janice B.
A passenger of United Airlines

I was so very pleased that TI has thought through the lost and found process. It was easy to use, I was provided with the information I needed, and speaking with Jennifer was a most pleasant experience. Great mix of technology and excellent customer service!
- Bruce P.
A guest of Treasure Island

I want to thank all the staff of castaway. They found my daughter's ring They were professional. I received the ring yesterday. Thank you so much
- Claudia S.
A guest of Cedar Point

lost my Kindle and American found it. great customer service!
- Mike L.
A passenger of American Airlines

I was very impressed by this service. I got regular updates after submitting the claim, and customer service was excellent when my item was located. This definitely made my day, thanks very much!!!
- Simon Y.
A passenger of United Airlines

Thank you! Your communication and process to recover a lost item was excellent. I am very grateful.
- Christopher B.
A passenger of United Airlines

I wasn't sure where I lost my glasses so to get an email stating they were found was great. And you tracked me down. Thank you
- Lisa S.
A guest of Planet Hollywood Las Vegas

Great process - super thorough and quick! 'chargerback.com' found my lost important items within hours of submitting a request!!!
- Penny S.
A guest of Harrahs and Harveys Lake Tahoe

Excellent service! I received my jacket yesterday which is within 3 days. Please convey my appreciation to your staff especially the cleaning staff who returned my jacket. I will also plan to make my comments on TripAdvisor
- Bonny L.
A guest of Planet Hollywood Las Vegas

This was the greatest thing I have ever done. Amazing Service guys. Honestly. A life saver.
- Michael C.
A guest of MGM National Harbor

Thank you for your service! We lost a bag during the checkout process. It contained our children's bedtime stuffed animals. Your service is priceless!
- Shelbie D.
A guest of Great Wolf Lodge Pocono Mountains PA

I am so delighted with this service - over the moon in fact!!!!Thank you so so much, I couldn't ask for more. I will recommend it to everyone I know. My iPad travelled the world New York and back again. Thanks again :)
- Alison H.
A passenger of United Airlines

Thank you so much for mailing my pillow back to me!! I love staying at The Downtown Grand, so this was just a good ending to a wonderful trip.
- Kathy L.
A guest of Downtown Grand Las Vegas

Very impressed with the speed and honesty of those who cleaned the plane and found my lost items. Well done!
- Thomas W.
A passenger of United Airlines

What I thought was lost forever will be returned to me. What a great software program!! I am so pleased thank you.
- Margaret K.
A guest of Embassy Suites Loveland

Thank you so much for finding and the integrity of even the cash there; not stolen. You exceeded my expectations in assisting me. Thank you
- Susan B.
A passenger of American Airlines

I am so greatful for your service in the recover of my lost wallet, thank you so much.
- John C.
A passenger of United Airlines

You guys are really amazing I lost my phone in six flags last time Then you guys help me to find it And this time I lose my wallet in casino or hotel you guys still can find it Thank you you guys so much
- Samantha H.
A guest of Rio All Suite Hotel and Casino

I can't thank you enough for your prompt customer service. You are the best!!
- Sharon L.
A guest of Atlantis Casino Resort Spa

Fantastic service! I was very impressed with Wynn and the wonderful, helpful Staff and the Chargeback services.
- Carol D.
A guest of Wynn Las Vegas

Excellent service. While I didn't have much hope about getting the iPad back, the united and Frankfurt lost and found teams found the iPad in a very expeditious manner. The website to log the lost item was simple and so was the subsequent interactions with the team and payments. Thanks very much !!
- Ramanathan K.
A passenger of United Airlines

Thank you for your simple and efficient system for retrieving lost items! The communication and speed is most appreciated!! Thank you!
- Joyce Z.
A passenger of United Airlines

I received my lost items in tact today! Nothing broken or stolen and for that I am grateful for people who value honesty and integrity!! I thank you from the bottom of my heart and you pulled through to deliver my precious items back to me!! Gratitude!
- Kali H.
A passenger of United Airlines

Thank you for a fantastic service. My phone made it from Vegas to Ireland!!!! I got my precious messages from my recently deceased dad back. I can't tell you how much that means. I can't recommend you guys highly enough. Everywhere should have a chargerback!!!
- Helen W.
A guest of Bellagio

Thank you very much!I was very happy to see that someone had found it.You guys are the best!
- James B.
A passenger of United Airlines

Amazing fast service! I greatky appreciate you guys locating and shipping me my dress it means the world to me.
- Desaray S.
A guest of Westgate Resort and Casino

Thank you so much. I thought that this was gone forever. I will be coming back to the Rio. Hats off.
- Michael H.
A guest of Rio All Suite Hotel and Casino

I'm very impressed that you found and have shipped my Kindle. I just assumed it was gone. Thanks.
- David E.
A passenger of American Airlines

This is a structured yet simple process to assist in the recovery of items left or in hotel rooms or lost on the premises. The hotel staff was very helpful in assisting us with the recovery of the forgotten items. The Chargerback website is intuitive and easy to use. Although we would certainly prefer not to use them again, I'm sure this wasn't the last time something gets left behind!
- Kelly D.
A guest of Embassy Suites Grapevine

Great lost and found service. So improved from past experiences. Go United!!!!
- Kathryn K.
A passenger of United Airlines

Absolutely the best recovery system i have ever delt with Two thumbs up
- Michele O.
A guest of Six Flags Over Texas

Thank you so much for finding my lost article. I really had no hope of getting it back. I am really grateful for your service, which was much more efficient than I have ever experienced with airlines.
- William B.
A passenger of United Airlines

David in Dallas Lost and Found was extraordinarily patient and explanatory to my wife, who had arrived in Chile, and myself, who remained at home in Sacramento. I connected with him, as well, and had the same beyond expectations experience. Both my wife and I are grateful to him. Please place my comments into his personnel folder. Thank you
- Angelica and Don
American Airlines passenger and family member

Got my lost item back! Your system worked great for me - easy to use and the reply from Hilton was prompt. Thank you!
- Marilyn A.
A guest of Hilton Ft. Collins

Thank you so much for the excellent service. I lost my Kindle Monday, and it was back in my hands Thursday. So happy to see it!
- Nancy H.
A passenger of United Airlines

I am very satisfied with the service that was given to me after I left my iPad on one of the planes during my recent trip. I received it back in a timely manner and without any issues. Thank you very much for United's efforts and policies to ensure the return of items lost.
- Judy L.
A passenger of United Airlines

You all are amazing - 5 minutes from submission to solution. Truly exceptional service. Cannot thank you enough!
- Michael L.
A passenger of United Airlines

This is my first smart phone and I have only had it a few months. I had little hope that it would be found. Thank you, thank you so much for the services you offer.
- Lori F.
A guest of Hershey Park

Your service was very helpful caring and efficient... A real Class Act.
- Donna F.
A guest of Millennium Biltmore Hotel Los Angeles

My item was located within a few hours of my report and I received it in 2 business days. The whole process was simple worked wonderfully.
- Mike S.
A passenger of United Airlines

I was skeptic at first since I had never heard of such a service but I'm a believer now. I appreciate the very fast recovery and shipment of my items. I'm so happy I don't have to spend hundreds of dollars in replacing my forgotten items. Thank Sheraton Grand management and chargerback.com!
- Diego L.
A guest of Sheraton Grand

I am SOOOOO thankful that you found my surface pro....you have truly made our day, week, month, and year. God Bless, Kim
- Kim S.
A passenger of American Airlines

Ya'll are awesome!! Thanks so much!
- Karen M.
A passenger of Colorado Mountain Express

Absolutely outstanding service. I resigned myself to the loss of my Kindle. You found it and are sending it back to me. Thanks very much.
- John B.
A passenger of United Airlines

United airlines is more than I could have hoped for. THANK YOU so much.
- Margaret B.
A passenger of United Airlines

You guys are absolutely awesome. Thank you so much guys you saved 5 years of my work by finding my computer.
- Stephan M.
A passenger of United Airlines

Thank you for your honesty and for this great service. It is so commendable, and appreciated. THANK YOU.
- Susan C.
A guest of WDW Swan and Dolphin Resort

Great service easy to use, Much needed service.
- Ken L.
A guest of Embassy Suites NW Arkansas

Quick, efficient, excellent service.
- Paul C.
A passenger of United Airlines

My suitcase arrived in perfect condition at 12:30 today, and I cannot say enough about how great this service is. The ladies in charge of housekeeping at Spinnaker Resorts were friendly, efficient, patient in explaining the process, and made me feel like a valued customer rather than some thoughtless forgetful person who made them go to a lot of trouble. They did a fine job making our unit clean and tidy, and they did a fantastic job of recovering my belongings and sending them to me. Highest praise!
- Louise B.
A guest of Spinnaker Resorts Hilton Head

WOW, What GREAT service! I just received my lost Cell Phone in the mail, Thanks to your superb system. I really appreciate the super service. Thanks again.
- Jeff A.
A guest of Carowinds

This is the best lost and found that I have ever experienced. Thank you
- Steve B.
A guest of Great Wolf Lodge Southern California

I wanted to write you because I am still in shock about your finding my kindle and returning it to me - 3 years after I left it on a flight.

I had received the kindle as a gift from my then-boyfriend (now husband) for Christmas and accidentally left it on a flight to Frankfurt in 2011. I filed a lost item report at the time, and well, didn't expect to ever hear back. After years and years of travel (I've logged over 1,000,000 air miles over the last 30 years), I have NEVER once had an airline return something that I left behind.

The email today from United shocked me (I honestly thought it could be a scam and sent it to some airlines friends who confirmed it was legitimate) - and I was even more surprised when I called the Chargerback number and got through right away to you. Thank you so much for renewing my faith in airline service - I shared my story today with the former CEO of Continental Airlines and he was surprised and impressed by all of this. I will continue to share this story (as I started below on facebook today) for a long, long time.
- Nell L.
A passenger of United Airlines

I just wanted to send a quick note to say thanks for your help and guidance, the Lost & Found system at Jay Peak works! I was there for a March Break ski trip with my family a few weeks ago and left my Oakley prescription glasses in the gym one morning and didn't realize until late that evening that I didn't have them. I very skeptically filled out the online form and figured they were gone and I wouldn't see them again... was I wrong! I just received them back today in perfect condition.

I'll be sure to add this to the list of reasons why everyone should go to Jay skiing! Have a great rest of the season, I'll be back again next year for March Break.
- Rich P.
A guest of Jay Peak Resort

This is the first time in over 15 years of flying with United that I have left something on the plane. I am very impressed with this program and I am deeply appreciative of the honesty of United employees for turning in our lost item. Thank You.
- Donald P.
A passenger of United Airlines