What can we say - people love
Chargerback Lost & Found software!

I would like to express my sincere appreciation for the diligence in locating my jacket. I would like to thank Stacy in her assistance in expediting the return of my jacket. Thank you. Sincerely, Kathleen P.

Thank you so much for recovering my kindle, well done for both great communication and customer.

We left Silver Legacy on Tuesday and it was delivered Monday.. it is nice to know the employees at Silver legacy are honest. Rochelle, cleaning person kept the phone in her pocket until someone called for the missing phone. Then turned it in to security. At which point we made contact with security to request the return of the phone. Thank you!

Thank you for the quick response and finding the dental devise. It is really appreciated.

I LOVE AA! I left my wallet with cards and ID in then!! The WORST feeling. AA communicated with me along the process…And they didn’t give up looking! It was found within 24 hours of reporting it missing. Thank you!!

Really appreciate your due diligence.

Estoy super agradecida pude recuperar mi bolso donde tenía todos mis documentos muchas gracias y felicidades por su buena labor de verdad nunca pensé en recuperar mis cosas fue súper rápido y súper agradecida Dios los bendiga

Thank you so much. You guys are the best.

Nice to know Your Service was Great...! & the Expectation Delivery Time was Right on Time..! Thanks for Being There for Us

I want to thank American Airlines lost and found personnel for your prompt response. I am delighted to be reunited with my phone. Thank you very much.

I was extremely satisfied with the process and handling of the return of my purse with all of its contents. So happy to have it returned to me.

Amazingly fast response! I can't believe I was able to get my items back! I will always fly American, military orders or not.

I am amazed and happy to get my coat back. I never thought it would happen. Thank you!

AWESOME! Thank you so much for returning my prescription sunglasses...Y'all ROCK!

I'm so very glad about the honesty of your employees!! your lost and found system is to be admired and should be in place in every firm. Congratulations for a job well done from the housekeepers who turned in my passport to the right people all the way to Nadine who is in charge of the Lost and Found at Marriott's Shadow Ridge and the"The Chargeback Lost and Found Solution " which was used to bring our valuables back to the rightful owner.

Thank you so very much! I didn’t have another 1k to spend on another IPAD and thought it was a lost cause

Just wanted to thank you SO much for locating my ipad and getting it back to me! I really appreciate it. I’d bought another one, but I like this one so much better and will pass the new one on to my daughter or grandchildren. Thank you again for keeping me up to date with the lost article and reuniting us! Very much appreciated. Thanks.

The payment process was smooth and very easy.

Thank you 100000 times I received my watch today thank you thank you

great service. helped me on a friday afternoon quickly and swiftly

Excellent and fast service. Thank you.

Fantastic job finding my Kindle. Easy process and quick execution. Thanks so much to the individuals who do this work.

Thank you very much for sending me my found wallet. I could not believe that I had everything still intact. Email process and online process to reclaim the property was unbelievable.

Thank you Air Canada so very much! Greatly appreciate your time and effort!

Very happy to hear you found my passport. Waiting patiently for it to arrive. Thank you.

I am sincerely grateful, Happy and glad you made the effort. United is on my grateful list!!!

Omgosh, thank you and your staff members who were honest people and found my entire drawer left behind. I received today and I am beyond grateful to have everything back in my possession. Absolutely above and beyond for your staff members, please pass along my gratitude.

Thank you! I had lost my phone in Usland of adventure and freaked out thinking I would never see it again. God bless the person who turned in my phone to guest service. I believe I'm saying her name correctly Tisha from guest services helped me out and was able to confirm over the phone that my phone was there with them. The whole process took only 4 days and I received it earlier than expected. Again, thank you all!

Thank you so much for finding our lost item. Your prompt attention to this is issue is outstanding. Can’t thank you enough. Bruce Dart.

Wow!I reported that I left my iPad on the plane Sunday night. I received a notice on Monday night that it was found and it arrived today. Thank you. I am sharing this great service with others.

The Hilton crew has been remarkable. Thank you sooooo much.

I’m am so utterly thankful as so many pieces had such sentimental value. Thank you for your effort and caring. I so appreciate it.

I was very happy to receive a message that my kindle had been found. It was a very easy system to claim it and to have it shipped back to me. Thank you.

Thank you so much for finding my lost item. The service from united was excellent. Alexis was clear and explained everything simple and quickly. Very happy item was returned to me

Thank you, I received my bag back and just wanted to send a huge thank you to the team for making it happen!

Thank you for your prompt contact in discovering my items and letting me know. Your service was outstanding.

Wow! There is no words to explain how thankful I am with the fast turnaround. I was able to recover my lost item in 48hrs. Great service!

You don't know how happy we were to receive the news. I will be visiting your scorecard.

Thank you SO much for making easy to get my precious items back! I am so pleased!!

Thank you so much!! I submitted my claim on Sunday morning and so glad to see the notification that they had been found so quickly afterward.

Im so happy that my item was found. A big thank you to American Airlines and FedEx for reuniting me with my item. Th is a bunch

Incredibly impressed with the Chargerback team, Baggage Shipping Services in Las Vegas and Edmonton and WS Customer Service agents. Carla & April. I was heartbroken to leave my cell phone behind on WS1928 and I learned to trust the excellence of the WS process and the people involved. I love you all and am grateful beyond words! Will pass this amazing service onto social media. With gratitude and kindness, Cynthia Funnell

I really appreciate Great Wolf Lodge water parks lost and found for finding my grandson Apple iPad immediately thanks so much for responding back let me know that y'all found it within 24 hours I enjoy my weekend there with my family and we will be back soon to visit

You guys rock!

Great job. Thanks so much for finding my tablet, and sending it to me via fedex.

Absolutely fantastic service from United Airlines lost and found. Our child was delighted to get their device back. Thank you so much.

Thanks a lot

Thank you so much for returning my iPad to me!

Thomas At American Airlines at the Bangor airport was so incredibly professional and kind and efficient!!! He is the perfect personality to promote and he should be promoted and cherished by your company. I travel a lot and work a lot and he is a real problem solver with a great attitude. I think his last name was something like Donnell but I’m not sure. Thank you!!! I was in fear of losing my job after leaving my laptop on the plane in the tightest seat I have ever had on a plane and he helped me locate my computer and it is on its way to me now. Thomas BGR ticket counter American Airlines is the best!!!!

Nick from housekeeping was very personal and professional, he listened well, asked the right questions and really seemed concerned about my situation

Thank you so much for finding my phone! You made me a very happy person. And the gal that called me to let me know was very nice and professional.

Very impressed that it has been located. Curious to know how it ended up in Huston with United in that I flew with Air Canada and tracked it back to Ottawa.

Thanks so much for helping me find the iPad.

Many thanks to the whole team for returning my tablet! The service was exceptional. Dallas

Great!!!! Job

Thanks so much for your help.

I am so happy on how fast your service was. I still can’t believe my camera it’s on my way. Thank you so much!!!!!!

Very happy with it only taking a few days and how well my package was wrapped

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A nice young lady ,named Christy, called ,& helped me with my husband’s lost iPad; he’d left it ,in the pocket holder, in front of his seat. We were sure it was gone-gone. I felt “ugly” for thinking that. THEN ! Christy called ,& saved the day ! She was delightful to work with, on the road to returning the iPad home. She was patient ( I’m old fashioned ), fun, pleasant, smart,& helpful. Thank you Christy ! Can your company thank Christy,& applaud her, for her job well done ?!? Please do that ! Thank you, Appreciatively, Nadine

Thanks for finding my hat. Great service.

I appreciate all your efforts to found my lost ltem Thank you

Thank you for all your help you saved a elderly woman since all her medical information was inside!

Thank you for shipping my items back to me!

You guys are awesome! Thank you so much for your support during this panic moment

Very promptly resolved. Item found and returned shopping arranged quickly and efficiently. Surprised and pleased at the prompt outcome. Well kept secret that this is possible.

Thank you very much for recovering my laptop. I am glad someone found it and turned it in.

Muchas gracias y muchísimas felicidades por su amabilidad y servicio.

Great service!!! Thanks for being that honest and fast to give an answer...!

Thank you SO much for finding and returning my daughter's phone! Cannot tell you how much of a relief it is to have this back. There are a number of photos of our pet, who passed away recently, that we could never replace. Thank you again!

I want to thank you thank you and thank you for finding my merchandise and sending it back to me safely. May God Bless all of you always thank you again.

Great service! Fast!

THANK YOU!!! I am so grateful that you found my bag, safekept it for me, and returned it to me. Please thank everyone who made this possible. It had significant personal and business impact for me. Warmly, Amii

great service-

Thank you so much for finding my phone, and getting it to me so fast…..now a days its awful to be without one…..great, fast response !!

Thanks so much Celebrity Cruises for finding my item & returning it to me. I was very happy to get it back. Thank you!

Gage and Terry went above and beyond to make sure that I get my medicine back.

Received the package today! Great service.

Thank you for locating my lost phone so quickly, I am grateful. I made my return trip Saturday and located the correct lost and found. I was very disappointed to find that although my item was at the lost item was there no one working could return it to me before I caught my next flight. In addition although I contacted American lost and found again promptly Monday it took another business day to reach UPS. With so many flights on American it would be nice to be able to retrieve items in route. Thank you again for having a system in place, I hope my input is useful in improving the process. I will try very hard not to use lost and found again.

Thank you, thank you, thank you! Would love to thank the person that found and turned in the wallet.

Thank you for sending my ipad so quickly , I can't believe it is on the way already. Great service! Leon

Grat service.

THANK YOU! So many of my favorite books are on that Kindle.

Extraordinary example of service and attention. Honesty, integrity,”return what you find”will be the teaching message to my 11 and 12 years old boys that lived this past storm. Blessings Freddy Madera

Thank you

You are awesome! This is GREAT customer service!

Thank you very much !

Thank you, thank the employee who rescued my Kindle and all the folks it took to get it home!!!!

Amazing service. I could not be more grateful

Thank you for sending my lost item expeditiously. With NO HASSLE!

Very very good job thank you so much

The service was great.

I want to thank you for the quick response. I sent my notice in less than 24 hours ago and you are sending the article. Thanks!

This is OUSTANDING!!! GREAT JOB!! THANK YOU! We appreciate your service.!!!

Thank you, thank you!!!!!!!

Sirs: I want to thank you for your quick response to my items that was left behind. I assumed that it would never be seen again and if so, the contents of the bag would have disappeared. We arrived home on 3/30/2024 and on 4/4/2024, I received the shipment of the backpack intact with all its contents. Thank you to all of the individuals involved and especially for the prompt manner in which the claim was handled. Sandy Wendt

Thank you very much I just received my ring and I thank the staff at Gran Sierra resort and of course also the hotel for their honesty this ring means a lot to me, I am very grateful see you soon. Thank you so much Claudia Garcia

I would like to send a big "THANK YOU" to the Ko Olina Beach Club Security personnel for taking care of finding my missing items. Lost Report ID #32711910. We received everything and wanted to say: "THANK YOU" for all of the professionalism in taking care of this for us. Respectfully and with gratitude, Stephen Bachor

Lost bag received. Thank you for your prompt service.

It was such a good feeling to know that someone turned in my lost Global Entry card at the airport in Phoenix. I had never heard of the 'Chargerback' group so I checked it out just to make sure it was not a scam email from you. All responses on my research was positive and I felt safe to order the return with my credit card. Thank you so much as this is a very good service! Maryanne B.

Outstanding service!

Thank you for the support and quick response

Rose was outstanding! She deserves a raise. She was so fast in responding, so friendly and so thorough! Don’t know her, but admire and appreciate her so much!

Very pleased with United and their ability to find my missing luggage and get it shipped back to me as quick as possible

It’s nice to have my phone back. Thank you very much for your help.

Excellent response, so relieved to know my lost item has been found and will be returned. Flight attendants were amazing on flight 2379 from Huatulco to Calgary

Thank you so much for being an answer to prayer. I am so thankful for your service

Thank you!!! This process was a million times better than Deltas.

Thank you! Had a great time on cruise. Booking another trip !

Just a quick note to say thank you. Starting with Valet service which was extremely accommodating since we were coming and going through out our stay. Lost and found/ service staff outstanding as well in finding my son’s apple ear pods and sending them back. Thank you to the staff! Sincerely j. P.

I want to thank you ALL who were involved throughout the process. Whether or not you had found my wallet, and that you Lord Jesus for your faithfulness, I still extend my deepest gratitude to your serving me and all your costumers with professional integrity. Yours truly Ronald H.

You guys did a great job. Thanks looking forward to having my iPad back

Thanks to American Airlines staff and associates for diligent follow-up on lost item, reported on February 23. The item was found and returned to me last week. The excellent service provided by A.A. is the reason I have travelled more than one million miles with you!